Near Malibu, CA 90265
Joe
Job Details:
03/03/2020
REFRIGERATOR KITCHENAID KBFC42FTS00
Sr 7727211871 Andrew Contacted techline and they had me run through tests with my meter. Units new control board is not outputting any voltage to ui causing it to not cool fridge ordering part.; ordrng 1 W10802701 (cntrl-elec)
Near Simi Valley, CA 93063
Danny
Job Details:
03/03/2020
WASHER MAYTAG MVWB865GW0
Unit is taking too long to fill up water Found faulty water valve Replaced valve and reinstall washer and calibrated unit Ran a self test cycle and unit completed with no issues and no leaks
Near Fontana, CA 92336
Tyler
Job Details:
03/03/2020
WASHER MAYTAG MVWB855DC3
Customer stated that the unit is not working. Found multiple error codes for the fill valve. Ordering valve in stock.; ordrng 1 W11165546 (valve)
Near Porterville, CA 93257
Erick
Job Details:
03/03/2020
OVEN WHIRLPOOL WFG525S0JZ0
Installed new parts on unit. Oven is now heating and cycling. Unit passed all test with no errors. Job complete
Near San Bernardino, CA 92410
Tyler
Job Details:
03/03/2020
WASHER WHIRLPOOL WFW560CHW0
Removed and replaced console still will not power up. Ordering main control 8n stock.; ordrng 1 W11322879 (cntrl-elec)
Near Apple Valley, CA 92307
Darren
Job Details:
03/03/2020
WASHER MAYTAG MVWC465HW2
"Cycle tested unit, no leaks found, checked for fault codes, none present, recalibrated washer, ran cycle test again, no leaks at this time, possibly backing up stand pipe after several loads."
Near Burbank, CA 91504
Leon
Job Details:
03/03/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Replaced console and control boardAfter running diagnostic check unit is not working properly.Motor sump is making weird noise and doesn’t go to wash cycle.Ordering sump motor assembly ; ordrng 1 W11087376 (pump&motor)
Near Fresno, CA 93725
Jonathan
Job Details:
03/03/2020
WINE COOLER KITCHENAID KUBL204ESB
Installed door front customer doesn’t want name plate tested working to spec
Near Fontana, CA 92336
Tyler
Job Details:
03/03/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00
Customer stated that they smell Freon on the inside of the fridge. Checked pressures all within range. Found deli display not working. Loose connection. Fixed and tested all works good at this time.
Near Upland, CA 91784
Tyler
Job Details:
03/03/2020
WASHER WHIRLPOOL MHW5630HC0
Customer stated that door locked and would not Open. Found door lock connector had came unplugged. Fixed and cycled tested all works good at this time.
Near West Covina, CA 91791
Andy
Job Details:
03/03/2020
REFRIGERATOR KITCHENAID KRFF507ESS01
"Needs water valve ,fan,adapter; ordrng 1 W10846539 (evaporator fan blade) and 1 WPW10635022 (adapter)"
Near Los Angeles, CA 90042
John
Job Details:
03/03/2020
DRYER WHIRLPOOL WGD9200SQ0
"Found the selector switch locked in the off mode. One of the parts are broken off that switch it into different modes this part is no longer available and cannot be repaired anymore.; ordrng 1 W10116701 (knob control)"
Near La Crescenta-Montrose, CA 91214
Alejandro
Job Details:
03/03/2020
REFRIGERATOR KITCHENAID KRFC704FBS00
"Found the unit not the air ducts for ff food leak air need order (retainer w10834282, duct air w10799328 and gasket w11227369); ordrng 2 W10799328 (duct-air)s and 2 W10834282 (retainer)s and 2 W11227369 (gasket)s"
Near Apple Valley, CA 92307
Cesar
Job Details:
03/03/2020
WASHER WHIRLPOOL GHW9200LW
Floor has flex causing shaking unit tested good. Still same issue flooring under unit has flex causing shaking during use. Checked all shocks they have been replaced recently and check good
Near Victorville, CA 92392
Cesar
Job Details:
03/03/2020
WASHER WHIRLPOOL WFW5620HW0
Replaced control and latch ran test 12 all tested good
Near Los Angeles, CA 90077
Isidore
Job Details:
03/03/2020
REFRIGERATOR KITCHENAID KRFC704FPS03
"Found freezer door gasket not fully seated , with heat gun apply heat to help gasket expand, creating seal.Refrigerator working as designed at this time."
Near Turlock, CA 95380
Cruz
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
"Need more work+ compressor, fans will turn on when doors are open, compressor stops when doors are closed, relay will click at times trying to start compressor, this is not making sense and how the unit is working, going order parts and call tech line. Cx is requesting a 3-6 time frame. ; ordrng 1 W10873801 (start-dev) and 2 W11384469 (SWITCH)s and 1 WPW10503278 (refer elect cont brd)"
Near Beverly Hills, CA 90210
Isidore
Job Details:
03/03/2020
DISHWASHER KITCHENAID KDTE304GPS0
"Found air gap blockage customer advised to scrape dishes better, test drain. Ok at this time."
Near El Monte, CA 91731
Juan
Job Details:
03/03/2020
RANGE-GAS WHIRLPOOL WGG745S0FS02
"Replaced all parts listed. Checked unit operations, unit is working as it should. Checked for any gas leaks, none found at the time of service.Advised customer to contact the gas company on procedure to turning the gas back on. Left the gas shut valve off. To follow directions from the gas company before resuming use of unit."
Near Calimesa, CA 92320
Rod
Job Details:
03/03/2020
RANGE KITCHENAID KFGG500ESS2
Gas valve will not operate still after replacing.Movement spark module has burnt resistor connections which may have compromised controls and gas valve..ordering electronics and ; ordrng 1 WPW10511278 (module-spk)
Near Montebello, CA 90640
Francisco
Job Details:
03/03/2020
WASHER MAYTAG MVWB835DW3
"Checked unit found garment underneath agitator, remove agitator free garment and re tightened agitator. Calibrated and tested ops unit now working properly. "
Near San Bernardino, CA 92411
Rod
Job Details:
03/03/2020
WASHER MAYTAG MVWC465HW2
Resched for next day ; schdld next appmnt for 2/22 SAT 7-9
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
03/03/2020
DISHWASHER WHIRLPOOL WDT920SADM2
Customer stated that the unit will not drain. Found clog. Fixed and tested all works good at this time. Customer stated that the unit has a rust color residue. Customer claims that they cleaned it and it came back but I can see my marks of where I smudged it to see if it was the tub. Unit has not been cleaned out and I told customer that it has to be something they washed. Called trade partner file number 7727209120.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
03/03/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Customer stated that the unit is not washing. Found wash pump is not coming on. Quoted customer to replace wash pump. Customer declined.
Near Burbank, CA 91505
Leon
Job Details:
03/03/2020
DISHWASHER KITCHEN AID KDPE334GPSO
Cx states that unit is not working properly.After running diagnostic check find that lights on console is start blinking and shuts off.Unit stopped running in the middle of washing cycle goes delay and shuts off ; ordrng 1 W11120155 (control-elect) and 1 W11162732 (console) and 1 W11162733 (pump&motor)
Near Rialto, CA 92376
Tyler
Job Details:
03/03/2020
WASHER WHIRLPOOL WTW8500DC3
Customer stated that the unit is stopping mid cycle and not completing loads. Found error code for temp spin fault and temp sensor fault. Removed and replaced fill valve tested all works good at this time.
Near Manteca, CA 95336
William
Job Details:
03/03/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
Left door does not close without physically closing it ordered mullion bar for unit.; ordrng 1 W10806457 (rail-mulln)
Near Bakersfield, CA 93314
Jim
Job Details:
03/03/2020
WASHER MAYTAG MVWB980BW0
"Tub bearing nut came loose and dropped into the stator. Secured nut so customer could use it but the damage has been done. Will need stator and rotor. Replacing struts again because one strut is shorter then the others.; 1 280146 (rotor) and 1 W10381077 (tub-outer) and 1 W10440729 (suppension ball) and 1 WPW10419333 (stator)"
Near Rialto, CA 92377
Tyler
Job Details:
03/03/2020
DRYER MAYTAG MGDC215EW2
Customer stated that the dryer is not heating. Found restriction in lint screen. Removed and tested all works good at this time.
Near Wasco, CA 93280
Chase
Job Details:
03/03/2020
WASHER WHIRLPOOL MVWB765FW2
"F0e3, Overload error code. Instructed cx on how much to properly load. All ops are testing normal during test cycle. Called WPL, This unit is working by design per WPL.SR#7727210781"
Near Burbank, CA 91506
Leon
Job Details:
03/03/2020
WASHER MAYTAG MAH5500BWW
Cx states that unit is not working properly.After running diagnostic check find that unit has support assembly gearcase and outer tub .bellow is in bad condition as well Don’t have an experience on this type of repair.Please assign to other tech.; ordrng 1 12002533 (door boot) and 1 22004465 (outer tub) and 1 W10181639 (support)
Near Fresno, CA 93720
Timothy
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM02
"Unit has power (lights are on inside) but he control is not lit and the unit is not cooling. Removed control to test and found it lit up and the compressor and fans started running. Found the control had a loose connection. Reset and checked connection for security. Connection secure, unit cooling."
Near Covina, CA 91724
Andy
Job Details:
03/03/2020
WASHER MAYTAG MVWC565FW0
"Noise, no spin and not washing, replaced gearcase and screw tested unit working properly MOZ21OYXL2."
Near Burbank, CA 91505
John
Job Details:
03/03/2020
DISHWASHER JENN-AIR JDB9000CWS3
"not washing or drying the dishes. Gave customer instructions on how to use the cycles told her to use the normal cycle Santi high temperature wash. Asked her not to scrub the dishes clean, let the dishwasher do it. Explained detergent and how it works. The customer was using one hour wash only. The dishwasher tested good and had no error codes."
Near Pasadena, CA 91105
Francisco
Job Details:
03/03/2020
FREEZER KITCHENAID KRFF305ESS00
Ordering part. Please RS upon part arrival ; ordrng 1 12977880S (dor-fip ss)
Near Hanford, CA 93230
Enrique
Job Details:
03/03/2020
WASHER WHIRLPOOL WTW5000DW2
Installed all the parts on the list . Performed calibration . All functions tested normal . No leaks .
Near Hesperia, CA 92345
Cesar
Job Details:
03/03/2020
DISHWASHER MAYTAG MDB4949SDZ0
"Foot stuck up cutting off power to valve, found build up under float causing it to stick cleared it and unit now fills and washes"
Near Visalia, CA 93291
Frank
Job Details:
03/03/2020
RANGE WHIRLPOOL WFG320M0BS3
Perform diagnostics Found all burners work and ignite properly Informed customer not too spay any cleaners directly on igniter while cleaning stove top
Near Bakersfield, CA 93308
Erick
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02
772718693.Found unit infested at compressor and relay. Called Whirlpool whirlpool stated unit is no longer covered and void in warranty. Job complete
Near Fresno, CA 93725
Jonathan
Job Details:
03/03/2020
WASHER MAYTAG MVWC425BW1
Installed gearcase tested working to spec . Job Cmpltd
Near Burbank, CA 91506
Leon
Job Details:
03/03/2020
WASHER MAYTAG MVWB765FW3
Cx states that unit is not working properly.After running diagnostic check find that unit has a bad water valve.Replaced water valve.After running diagnostic check unit working properly as designed
Near Bakersfield, CA 93306
Patrick
Job Details:
03/03/2020
DRYER MAYTAG MEDB765FW0
Removed and replaced motor and wheel. Customer has venting issues. Not drying as well due to the venting that goes under the house. Gives off a mildew smell too. Vent to be fixed or changed by landlord
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details:
03/03/2020
RANGE WHIRLPOOL WFE320M0EW2
"Replaced Electronic Control (W11122557), and level the range. Tested ok."
Near Arroyo Grande, CA 93420
George
Job Details:
03/03/2020
WASHER WHIRLPOOL WFW8620HW1
Found washer checking ok customer concern exexively loud customer instruct unit functioning as design complete. No dents or dings cause by tech.
Near Tehachapi, CA 93561
Patrick
Job Details:
03/03/2020
COOKTOP KITCHEN AID KCGS956ESS02
Found the left rear and front burner flame too low. Adjusted burners. Tested unit. All ops checked good
Near Los Angeles, CA 91604
John
Job Details:
03/03/2020
DRYER - GAS MAYTAG MGD6630HW1
"Water on the floor. I was there to check the washer, but I looked at the dryer also to make sure that the water connections were tight and the valve wasn’t leaking for the steam system. The dryer tested good no leaks."
Near West Covina, CA 91791
Juan
Job Details:
03/03/2020
WASHER MAYTAG MAV6548AWW
"Replaced motor and belt. Checked operations, unit is working fine at time of repair."
Near Baldwin Park, CA 91706
Juan
Job Details:
03/03/2020
WASHER WHIRLPOOL WFW5620HW0
"F0E5 off balance error. Adrian Sr# 7727221513Cold water hose leaking from gasket, hairs between door glass and below. Instructed customer to replace hose, or hose gasket.Found two razor blades stuck to the rear in spin basket. Upon further inspection, found spin basket is very loose. Unit will need tub and bearings job. Determined damage was caused by items that should not be inside the washer. (Razor blades) Repair will not be covered by factory. Reported findings to tech line.Got transferred to trade partners. They documented findings."
Near Modesto, CA 95355
William
Job Details:
03/03/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
job has been competed out.
Near Salida, CA 95368
William
Job Details:
03/03/2020
WASHER MAYTAG MVWB835DW4
"ran key console test, recalibrated unit, ran self diagnostics, found unit operating as designed. Referred cx to WP customer care. "
Near Turlock, CA 95382
Lance
Job Details:
03/03/2020
WASHER MAYTAG MVWC465HW2
"F7E5 error- fixed, removed shifter and inspected, reinstalled shifter and performed system calibration for re-programming or shifter and basket spin. Passed calibration and auto test. Unit is now fully operational, fully draining and spinning ok. Unit working as designed"
Near Modesto, CA 95358
Lance
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Fixed- found faulty door switch causing 0v to water valve. Replaced switch with (truck stock), ran and tested. Unit is now fully operational, dispensing water and ice-make cycled ok. Please allow 24hrs for ice production, unit working as designed.; used 1 W11396033 (SWITCH) from stock"
Near Modesto, CA 95350
Lance
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00
"Fixed- found fridge door hinge loose as well as gasket not sealing correctly. Adjusted hinge and raised door. Also heated and formed seals to better seal to cabinet. Unit is now fully operational, allow 20 minutes for seals to cool."
Near Oakdale, CA 95361
Lance
Job Details:
03/03/2020
MICROWAVE KITCHENAID KOCE507ESS07
"Fixed-replaced faulty ring turn and shaft turn. Ran and tested, motor is now turning as well as working as designed. Unit now fully operational, all ops complete"
Near Oakdale, CA 95361
Lance
Job Details:
03/03/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
"8-2 error code Fixed-unit not draining on arrival. Removed drain pump and cleared debris from impeller. Ran and tested, unit is now fully operational and now fully draining"
Near Modesto, CA 95355
Lance
Job Details:
03/03/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"On arrival, unit is working as designed. Cannot find any cosmetic damages to door. Perforation for handle is normal and is part of design. Instructed customer unit is fully operational after testing. Customer agrees nothing abnormal or cosmetic issue."
Near Glendale, CA 91204
Leon
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04
Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW01
Customer was concerned of refrigerator not dispensing water. I checked the unit and I found faulty electrical connector at the duel water valve. Adjusted connector and tested ok.
Near Palmdale, CA 93551
Jonathan
Job Details:
03/03/2020
WASHER MAYTAG MVWB835DW4
Replaced defective valve. Tested unit and is working properly
Near Quartz Hill, CA 93536
Jonathan
Job Details:
03/03/2020
DISHWASHER KITCHENAID KDTM354DSS5
Found loose connection to inlet valve. Fixed connection. Tested unit and is working properly
Near Pomona, CA 91767
Andy
Job Details:
03/03/2020
WASHER MAYTAG MHW6630HW0
"Leaks water, replaced water valves and hoses tested unit working properly"
Near Ceres, CA 95307
Lance
Job Details:
03/03/2020
DRYER MAYTAG MEDB835DW4
"F2E1- user interface stuck button (start button), not able to start unit. In. Result, we will need to re route with user interface/fascia part; ordrng 1 W11158457 (overlay)"
Near San Dimas, CA 91773
Andy
Job Details:
03/03/2020
DRYER MAYTAG MGDB200VQ1
"Noise and not turn, replaced roller and idler pulley tested unit working properly"
Near Lancaster, CA 93534
Jonathan
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
Found defective door. Fixed door. Tested unit and is working properly
Near Ceres, CA 95307
Lance
Job Details:
03/03/2020
WASHER WHIRLPOOL WTW7000DW4
"F3E2 error-faulty water valve and thermistor.unit not filling, and will need to re route with a new valve assembly housing.; ordrng 1 W11173597 (housing)"
Near Tulare, CA 93274
Enrique
Job Details:
03/03/2020
DRYER WHIRLPOOL MGDE300VW0
"Inspected dryer . Customer concerns , makes squeaky noise . Installed dryer repair kit . All functions tested normal . ; used 1 4392967 (REPAIR KIT ) from stock"
Near Oakdale, CA 95361
Lance
Job Details:
03/03/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
"Tech line sr# (got disconnected) waited over 15mins. Unit leaking, Test# 56, ok EO. Test#19 Fascia heater @ 122.8v incoming , heater is at only 2 ohms. We will need to replace fascia heater.we will need to re route with parts ; ordrng 1 W102941905 (FOAM) and 1 WPW10553630 (escutcheon)"
Near Madera, CA 93637
Kenneth
Job Details:
03/03/2020
WASHER WHIRLPOOL WFW72HEDW0
One suspension tod not clicked in so tub had excessive bounce causing extreme noises. Clicked in suspension rod tested unit. Unit is now working properly.
Near Oakdale, CA 95361
Lance
Job Details:
03/03/2020
WASHER MAYTAG MVWX655DW0
"F8e1 error- no fill, long fill. Test cold water fill failed, humming from valve assembly. We will need to re route with parts; ordrng 1 W11127358 (housing)"
Near Los Banos, CA 93635
Kenneth
Job Details:
03/03/2020
DISHWASHER MAYTAG MDB4949SHZ0
Found unit not dissolving soap due to unit not filling with water. Found float switch not engaging from float. Reeated float so it would probably engage switch and tested unit. Unit is now working properly. Customer approves function at this time.
Near Newman, CA 95360
Kenneth
Job Details:
03/03/2020
WASHER MAYTAG MVWC565FW0
Splutch pulley nut dropped and rubbing pulley on cover. Installed even more loctite and tested. Unit is working properly.
Near Los Angeles, CA 90042
Leon
Job Details:
03/03/2020
RANGE AMANA AMV2307PFS2
Cx states that unit is not working properly.After running diagnostic check find that unit is missing air filter.; ordrng 1 W10892387 (filter)
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details:
03/03/2020
DISHWASHER KITCHENAID KDTM354DSS5
"Customer was concerned of upper dishwasher rack falling down. I checked the unit and I found broken RH rail. Replaced both rails LH (W11259785), and RH (W11259786). "
Near Exeter, CA 93221
Frank
Job Details:
03/03/2020
DRYER WHIRLPOOL WGD8000DW
Customer stated smelling burning inside dryerPerformed diagnostics Found inside vent has old lint stuck too plateCustomer Negligence not cleaning lint filter I informed Mrs Clark on what’s needed She refused the service for cleaning She gonna let the lint burn off job completed
Near Acton, CA 93510
Jonathan
Job Details:
03/03/2020
WASHER MAYTAG MVWC200XW1
Found error code of motor fault. And shifter fault code.; ordrng 1 W10721967 (drive pulley) and 1 WPW10006355 (actuator) and 1 WPW10006416 (motor-drve)
Near Acton, CA 93510
Jonathan
Job Details:
03/03/2020
WASHER MAYTAG MVWC565FW0
Found defective valve.; ordrng 1 W11210461 (valve)
Near Palmdale, CA 93550
Jonathan
Job Details:
03/03/2020
WASHER WHIRLPOOL WFW5090JW
Call file number. 7727220621 tech line informed me to replace control board if unit draines longer then 10 min. Unit drained longer then 10 min. ; ordrng 1 W11334605
Near Atwater, CA 95301
Kenneth
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
Found unit not making ice due to faulty ice maker. Replaced ice maker and tested. Unit is working properly. Tenos checked good.
Near Merced, CA 95348
Kenneth
Job Details:
03/03/2020
WASHER WHIRLPOOL WTW5000DW3
Installed suspension and tested unit. Unit is now working properly. Customer approves functions at this time.
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
03/03/2020
WASHER WHIRLPOOL MHWE300VW11
"Customer is concerned of washer door not closing properly. I checked the unit and I found broken hinge. Ordered Hinge (WP8183202), and Latch Assembly (WP8183270).; ordrng 1 WP8183202 (hinge) and 1 WP8183270 (latch)"
Near Pomona, CA 91767
Andy
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00
Not cooling needs thermistor and board ; ordrng 1 W10843055 (cntrl-elec) and 1 W11087438 (motor-evap)
Near Santa Clarita, CA 91351
Michael
Job Details:
03/03/2020
WASHER WHIRLPOOL WTW4816FW2
"Cx states unit makes screeching noise when usingNo faults stored in controlVerified proper water flow from hot and cold valve. Ran auto service test and unit fills, agitates and drains as designed. Under spin cycle unit began to squeal from lower pulleyTipped unit back and found pulley was loose and rubbing on plastic motor cover.Removed splutch and INSPECTED all parts are as designed with no damage. Reinstalled all parts and tightened pulley. Ran unit through auto service and passes all cycles as designed with no issues. Unit no longer makes squeaking noise job complete"
Near Santa Clarita, CA 91351
Michael
Job Details:
03/03/2020
DRYER WHIRLPOOL WGD4850HW0
Removed drum and replaced ignitor 279311Retested and unit now heats and has ignition. Reinstalled all parts and retested and unit heats as designed. Cx is happy job complete
Near Canyon Country, CA 91387
Michael
Job Details:
03/03/2020
WASHER WHIRLPOOL WFW5620HW0
Removed rear panel and replaced ACU W11322903. Reinstalled panels and retested unit. Ran service test 12 and passed all cycles as designed. All ops are normal job complete
Near Highland, CA 92346
Rod
Job Details:
03/03/2020
WASHER MAYTAG MHW3505FW1
Concession granted by whirlpool factory service whom sent out wfcc technician and was misdiagnosed.Call regenerated to ARS CONFIRMED ISSUE AND FOUND DEFECTIVE DOOR LATCH CIRCUIT ORDERING CONTROL AND MAIN CONTROL.; ordrng 1 W11201284 (cntrl-elec) and 1 WPW10443885 (door lock)
Near Exeter, CA 93221
Frank
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00
Customer stated water is leaking from icemaker. Perform diagnostic. Checked components. Found inlet valve defective not shutting off completely that’s why it’s dripping water into the tray will order part; ordrng 1 https://beta.marcone.com/Product/Detail?Machine=&Category=&Part=W11043013&Make=WPL (INLET VALVE)
Near Monrovia, CA 91016
Juan
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRS312SNHM01
"Found fresh food compartment door handle off, customer concerned doors are not aligned. Leveled unit properly to get doors leveled. Reinstalled fresh food compartment door handle, checked operations handle is on tightly working the way it should."
Near Tulare, CA 93274
Enrique
Job Details:
03/03/2020
WASHER WHIRLPOOL WFW85HEFW0
"Inspected whirlpool front load washer . Customer concerns , unit stops mid cycle . In diagnostics found f2e3-unsupported cycle , cycle corruption , ACU not compatible . lid locks due to problem in the door handle . Need central electric and outer door .; ordrng 1 W11201289 (cntrl-elec) and 1 W11221959 (door-outer)"
Near Madera, CA 93637
Kenneth
Job Details:
03/03/2020
M/W OTR WHIRLPOOL WML55011HS2
Found unit with a noisy cooking fan causing a growling noise. Ordering cooling fan motor. Rescheduled customer for thursday 2-27-20SR#7727219440 -Adrian; ordrng 1 W11213880 (Motor)
Near Merced, CA 95348
Kenneth
Job Details:
03/03/2020
MICOWAVE OVEN WHIRLPOOL WMH31017HS3
Installed control and Uai. And t es ated unit. Unit is now working properly. Customer approves function at this time.
Near Fresno, CA 93727
Timothy
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01
Customer states the RC IM leaks from underneath and at the back and the FC door does not open correctly because of ice build up under the drawer. WPTS says to have the customer raise the temperature in the FC . This might make the RC IM drip less. They have suggested replacing the adapter and if this does not work apply PERMA-GUM behind the adapter. For the FC issue the drain has to be cleared. Cleared drain and found a gelatinous blob inside the drain tube. This is usually from food debris. To attempt to repair the drip in the RC IM
Near Fresno, CA 93720
Timothy
Job Details:
03/03/2020
DRYER WHIRLPOOL WED4815EW1
Customer states the unit takes a long time to dry. Started unit and checked the outlet outside. The dryer is on a outside wall. I was cleaning the vent and noted the exhaust air was not hot. Then after a few minutes the air warmed up. Checked the timer and found the unit should have been heating the whole time . Checked voltage and found there is 245vac from L1-L2 and varying voltage that does not add up to 245 from neutral to both Lines. Noted the foil ducting was too long and felt this might explain why the unit did not pass Whirlpools card test. Disconnected the vent and when I did I got shocked and there was about a 4-6 inch arc from the dryer to the ducting in my hand. The dryer stopped. The breaker was not thrown. Called WPTS (7727227890) and was told to check for any damaged wires or grounded parts. Checked the harness and element . I did not see any thing grounded. Checked power and found under load all 245vac goes to one side of the CKT . WPTS said
Near Fresno, CA 93711
Irvin
Job Details:
03/03/2020
REFRIGERATOR KITCHENAID KBRC36FTS05
THE UNIT HAS NO FLOORING ALL THE WAY BACK. UNIT IS NOT ACESSIBLE. NEED TO HAVE UNIT PULLED OUT.
Near Claremont, CA 91711
Tyler
Job Details:
03/03/2020
DRYER WHIRLPOOL WGD8500DC4
Customer stated that the unit will not turn on. Found error codes for communication between main control and console. Removed and replaced console and main control tested all works good at this time.
Near Exeter, CA 93221
Frank
Job Details:
03/03/2020
WASHER WHIRLPOOL WTW8040DW
Customer stated washer making weird banging noise during spin cyclePerformed diagnostics Found bearing not engagingWill order partBtw I forgot to push the button Arrive; ordrng 1 W10447979 (rotor MOTOR) and 1 W10868473 (DRIVE ASSEMBLY)
Near Modesto, CA 95355
Lance
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Needs work- found water filter cover faulty not closing causing filter to hand down and not in position. We need to order filter cover for repair. We will re route with parts; ordrng 1 WP67006331 (cover-filt)
Near Claremont, CA 91711
Tyler
Job Details:
03/03/2020
REFRIGERATOR WHIRLPOOL WRS335SDHM00
Customer stated that the diffuser is making noise. Removed and replaced diffuser tested all works good at this time.
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details:
03/03/2020
WASHER MAYTAG MHW5630HW0
Customer is concerned of washer leaking through the Detergent Dispenser and from the Door.I ran multiple diagnostic test and I was unable to duplicate the condition. Tested ok.
Near Merced, CA 95348
Kenneth
Job Details:
03/03/2020
WASHER MAYTAG MVWC416FW0
Pre-ID agitator and screw. Custimer no show. ; ordrng 1 W10846191 (Washplate) and 1 W10836692 (Barrel) and 1 W10772621 (Screw)
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
03/03/2020
WASHER MAYTAG MVWB850YW0
"Customer is concerned of washer being too loud in the spin cycle. I checked the unit and I found a worn out bearing. The customer declined the repair estimate."