Local Reviews
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Billy J.
OVEN WHIRLPOOL KODE500ESS00 Keith 8184703061 apon arrival bottom door is scratched and dented along with lower frame also lower door does not have badge looks like it has been scratched off and also hindges are defective causing door to sling shot back up orderingw10771242 w10839793 w10825778 wpw10327374 make 2 job count; ordrng 1 W10771242 (glass-door) and 2 W10825778 (hinge-door)s and 1 W10839793 (nameplate) and 1 WPW10327374 (vent-oven)
Cesar H.
M/W OTR WHIRLPOOL WMH31017HS2 Found open cavity thermostat cutting off power to control reset thermostat unit tested good
Billy J.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Apon arrival removed and replaced control and evaporator fan and thermistor job complete unit began cooling as designed
Billy J.
VENTHOODS WHIRLPOOL UXT5536AAS3 Apon arrival cx states unit buttons are getting stuck behind the panel cx is engaging the button to far when showing me she pushed the button in and behind the panel on purpose even thou it only takes half that force to engage the button but cx was so mad about the oven she stated she wants another tech unit is working as deaighned but cx wants another and will not listen to anything I say refer cx back to whilpool
Billy J.
REFRIGERATOR WHIRLPOOL ED25RFXFW01 Apon arrival cx stated that Cristo appliance came out andchanged a control and a compressor and drier two weeks ago and ever since then the unit has been shutting off daily going to a no cool I found that the old technician never changed the die drier witch is required by all whilpool tech to find leaks after the system has been opened apon arrival I unplugged unit and plugged unit back in and nothing no fans no compressor no voltage was being sent out I inspected control previous tech changed defrost timer but the cold control was where the issue was it had proper voltage to control but was not getting sent out there was a rattle to the part and if you would hit the part the compressor would cycle on removed and replaced defective cold control retested and unit started right up job complete
Billy J.
M/W OTR KITCHEN AID KHMS2056SSS-1 Apon arrival cx has door in pieces he stated a previous tech came out and installed a new u.i and the unit still did not operate then he stated he called kitchen aid and was sent a main control w10216336 witch does not even go to this microwave instructed cx of cod charges W10282802 529.16 quoted 873.83 for repair apon arrival display is completly frozen unit needs new door collecting 115 190 labor cx paid in full but was given wrong part by whilpool job complete cx will shop around
Aaron B.
DISHWASHER GE GDT695SSJ4SS "*Middle spray arm was disconnected causing the wash motor to cavitation and cause a hi pitch wine noises , repaired the spray arm reinstalled, tested operations normal now"
Aaron B.
DISHWASHER KITCHENAID KDFE104HPS0 Checked operations found the customer is not using the rinse aid advise customer to use rented and water needs to be 120° minimum before you start the dishwasher for it wash and dry correctly also to use the extended drive to help unit is working at the time
Aaron B.
WASHER MAYTAG MVWB835DW3 Replaced the lid lock asm tested operations normal now
Aaron B.
WASHER MAYTAG MVWX655DW1 "*Wash plate was rubbing , replaced tested ops , found unit working normal advised customer to use way less soap to prevent a suds lock as well witch the customer had going on , operating correctly now"
Aaron B.
WASHER WHIRLPOOL WTW5000DW2 "Checked operations , unit would not agitate , put in to calibration mode tested operations and reset , retested operations normal now , unit had to be calibrated ops normal now"
William L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Found condenser coils vibrating on bottom chassis, releveled unit, tightened door handles, noises stopped, unit operating sounds normal."
William L.
DRYER - ELECTRIC MAYTAG MEDB766FW0 "Replaced control & UI console, unit operating as designed."
William L.
REFIRGERATOR KITCHENAID KRFC604FSS00 "Replaced control brd & evap cover, checked unit functions, unit cooling at this time"
Tyler F.
WASHER WHIRLPOOL MVWC360AW0 Customer stated that the unit will not finish the drain and spin cycle. Found error code for basket speed sensor fault. Removed and replaced actuator. Calibrated and tested all works good at this time.; used 1 WPW10006355 (ACUATOR-SHIFT) from stock
Tyler F.
WASHER MAYTAG MHW3505FW1 Customer stated that the console is not working. Found console is not letting you select cycles. Removed and replaced console tested all works good at this time.
Tyler F.
DRYER MAYTAG MGDC200XW2 Customer stated that the dryer is not heating all the time. Found short in the timer. Removed and replaced timer and tested all works good at this time. Customer also to clean vent.
William L.
RANGE WHIRLPOOL JDR8895AAB "Replaced oven sensors upper & lower, clean cycle beeps twice when pressed, ordered high limit switches for unit.; ordrng 2 74009969 (switch,hi limit)s"
Tyler F.
WASHER WHIRLPOOL WET4024HW0 Customer stated that unit only dispenses hot water. Tested all water temps and unit is dispensing properly. Customer may have been using sanitize cycle which only uses hot water. All works good at this time.
Tyler F.
DRYER WHIRLPOOL GGW9250PW3 Customer stated that the dryer is making noise. Found failed idler and roller. Removed and replaced idler rollers and belt. Tested all works good at this time.; used 1 4392067 (DRYER REPAIR KIT) from stock
Tyler F.
REFRIGERATOR WHIRLPOOL WRS331SDHW00 Customer stated that the unit stopped cooling. Found fans are on but compressor is not coming on. Ordering compressor in stock.; ordrng 1 W10276644 (compressor)
Tyler F.
DISHWASHER KITCHENAID KDPM354GPS0 Customer stated that occasionally the unit will pause itself. Unit has no error codes. Calibrated and let customer know that if problem becomes more persistent to call back in.
Tyler F.
REFRIGERATOR KITCHENAID KSSP42QMS02 Customer stated that the ice maker stopped again. Ordering valve due to valve seeping. Only charging customer for valve. Please allow time valve is hard to get to.; ordrng 1 WP2188786 (valve-inlt)
Steven W.
DISHWASHER KITCHENAID KDTE334GBS0 "Ran diagnostics. Had 2-1 , 7-1 error code. Cleared error codes. Ran test cycle- passed. Fills, washes, drains, rinses,and dries properly. Heater, fan are working properly. Complete."
Raymond D.
WASHER MAYTAG MVWX655DW1 "Replaced capacitor and tested, unit functions as designed."
Raymond D.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Upon arrival diffuser stuck open freezing RC. Replaced diffuser and tested, unit functions as designed."
Raymond D.
COOK TOP JENN-AIR JGC8536ADS "Installed burner assembly and tested, unit functions as designed."
Patrick C.
REFRIGERATOR WHIRLPOOL WRF535SMBM Found the customer having issues with it constantly making ice. Ice drops behind basket and causes door to stay open makes it hard to pull open door due to frost. Shut off arm is broken on ice maker so it constantly makes. Removed and replaced ice maker. And tested unit. All ops checked good
Patrick C.
DRYER AMANA NGD4655EW2 Found the unit having issues with the drum not tumbling. Belt is broken. Needs new dryer repair kit. Tested unit. All ops checked good ; used 1 4392065 (DRYER REPAIR KIT) from stock
Raymond D.
WASHER WHIRLPOOL WTW7500GC0 Upon arrival unit not filling with water. Tested and found voltage at valve but valves not opening. Needs valve.; ordrng 1 W11038222 (housing)
Patrick C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed and replaced board it had a burn mark. Still not operating tho. Reason being the pantry harness is open. Needs new one. Customer doesn’t want to put more money into it but I don’t want to get nothing at all out of the job. Harness is only 25 our price. ; ordrng 1 W11170612 (HARNESS)
Michael M.
MICROWAVE KITCHENAID KOCE500EBS04 Cx states they have used the new oven a hand full of times and when they used the oven portion and microwave at the same time the entire unit shut off and tripped the breaker.Tech finds oven ops as designed. Ran bake 350° and microwave for 5 min run time. Unit heated both compartments as designed. Cx states she heard a loud popping inside oven and thinks she smelled an electrical smell.Tech found no lingering odor of burning electrical or other smells that were unusual. Tech ran broil up to 550° and microwave at same time for 5 min and all ops are normal. Explained to cx about temp calibration and extending preheat timer for better baking performance. Unit ops as designed with no issues at this time. Job complete
Patrick C.
WASHER ADMIRAL ATW4675YQ Removed and replaced suspension and gear case only to find the actuator moving but not clicking into its position. Needs actuator and cam ; ordrng 1 W10721967 (drive pulley) and 1 WPW10006355 (actuator)
Michael M.
DRYER MAYTAG MGDB800VQ0 Cx states unit threw a “F” code and stopped workingTech found no faults stored in control. Ran normal cycle and timed dry cycle but hop as designed. Gas coils cycle and have prompt ignition. Tech found dryer is pushed back against the wall slightly squishing the exhaust vent. The other side of the xhaust vent is hard piping consisting of a hard 90° and approx 20’ to outside garage wall. Dryer vent has insufficient air flow. Showed cx issue and explained she needs her vent serviced. Unit ops as designed job complete
Patrick C.
DISHWASHER WHIRLPOOL WDT730PAHV0 Harness Connector broke need to order. ; ordrng 1 W10919642 (HARNESS)
Michael M.
MICROWAVE KITCHENAID KOCE500ESS07 "Two codes present, removed unit from wall.Removed top panels Removed and replaced control board. Rebooted unit. Tested unit and all functions op as intended. Reinstalled all panels and reinstalled unit into wall. Retested all functions again and all ops are normal. Job complete"
Michael M.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Removed and replaced faulty evap motor and fan blade. Installed all parts and unit is now cooling as intended job complete
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Unit not making ice. I put unit into diagnostic cycle and ice maker cycled good. I tested all ice maker wires through the door and they all test good. Temps are good in both compartments. Removed and replaced main control. Tested unit. All tests good.
Kevin M.
RANGE - GAS WHIRLPOOL WGG745S0FS02 Front right and rear right burners not igniting and center burner not igniting all the way. Found no spark at right rear and front burners and a bad spreader on center burner. Removed and replaced module and burner base. Tested unit. All tests good.
Kevin M.
OVEN KITCHENAID KFGD500ESS04 took pic of pop. Unit not heating. I found that the gas valve was not turned on to allow gas to oven burners. I turned on. Tested unit. All tests good.
Kevin M.
REFIRGERATOR KITCHENAID KRMF706ESS01 Took pic of pop. Customer concerned with doors not being level. I adjusted doors and leveled unit. All tests good.
Kenneth M.
DRIYER MAYTAG MEDB835DW4 Found unit not drying properly due to sensors not working properly. Found sensor unplugged so unit would never sense dry. Plugged in sensor and tested unit. Unit is now working properly.
Kevin M.
OVEN WHIRLPOOL WOD51EC0HB00 "Unit is giving error code f8e1. Put unit into diagnostic and cooling fans run normal. If you start a heat cycle error code pops up, need to replace blower fans and appliance manager. Ordering parts. Allow 2 hours on return. ; ordrng 2 W11109174 (blower)s and 1 W11261167 (CNTRL ELEC) and 1 W11261169 (CNTRL-ELEC)"
Kenneth M.
MICROWAVE WHIRLPOOL WMH31017HZ Installed capacitor diode and magnetron. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
OVEN WHIRLPOOL WFG320M0BS3 Unit had shattered glass. Replaced putter glass and nameplate and tested unit. Unit is working properly. Customer approves function at this time.
Kenneth M.
DRIYER GE GTD33EASK0WW Found unit making loud noise coming from a sweater draw string metal clamp thing in dryer felt on front bulk head. Removed and tested. Unit is working properly. Informed customer to check pockets
Kenneth M.
MICROWAVE WHIRLPOOL CAE2745FQ0 Installed coin chute and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Installed freezer rail on left and right. Aligned roller wheels and installed light switch. Tested unit. Unit is now working properly. Customer approves function at this time.
Kegan N.
OVEN MAYTAG MEW7627AB01 "Removed and replaced door latch assembly, resent unit and tested. Test good, unit locking correctly. Test good this time."
Kenneth M.
WASHER MAYTAG MVWX655DW1
Kegan N.
WASHER WHIRLPOOL WTW7500GW0 "Removed and replaced valve and control board. Cleared error codes, ran test cycle, unit functions normally, no error codes."
Kegan N.
WASHER WHIRLPOOL WTW5000DW2 "Removed and replaced control board, ran test cycle, unit powering up, ran diagnostics, all functions test good."
Kenneth M.
REFRIGERATOR KITCHENAID KBSD608ESS00
Kegan N.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Applied adhesive to freezer lining. Allow 3 hrs to dry.
Jim S.
REFIRGERATOR KITCHEN AID KSRS25ILBL13 Removed ice from freezer. Cleared defrost drain
Kegan N.
DRYER WHIRLPOOL WGD75HEFW0
Jim S.
M/W OTR KITCHENAID KMHS120ESS5 "Replaced magnetron, diode, and capacitor."
Jim S.
DISHWASHER GE GDWT668V00SS Tighten door Handel
Jim S.
WASHER WHIRLPOOL MVWX655DW1 Cold water valve is not working. Because of this the unit won’t rinse or spin. The agitator is worn and the tub nut is oblong.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11168740 (COLD WATER VALVE)
Jesus C.
WASHER MAYTAG MVWX655DW1 Customer states that unit is dripping water and softer not been dispensing. Ran unit no error codes and auto test not dispensing softener. Removed UI and disconnected hoses. Removed valve and installed new valve. Assembled and tested unit. Unit is now working as design.
Jim S.
DISHWASHER FISCHER AND PAKA DD24DCTX7 "Bad control. Need tab piece; rqstng P&A on 1 523725USP (mod ctrl 525 p7 dd60), ordrng 1 524146 (kit clip front/back)"
Jesus C.
M/W OTR KITCHENAID KMHC319ESS4 Customer states that unit is not heating. Checked unit and no faults on unit. Placed cup of water and unit is working properly. Customer instruct on usage. Unit is working as design.
Jim S.
OVEN WHIRLPOOL WOD51EC0AS04 Temperature off by 50 degrees; ordrng 1 W10859573 (sensor) and 1 W10864157 (panl-cntrl)
Jesus C.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer states that unit is cooling intermittently. Ran diagnostics and tested thermistors, fans compressor. Pulled unit and replaced the control board. Unit is now working as design."
Jesus C.
WASHER MAYTAG MVWX655DW1 Customer states that unit it doesn’t stop washing it continues to fill. Ran unit and found error code. Per service pointer w10683100 run test. Ran test and unit would not respond to pointer. Removed UI panel and control board. Installed new control board and calibrated unit. Ran auto test and unit is now working as design.F8-E1. Long fill/no fill
Jesus C.
REFRIGERATOR KITCHENAID KRFC300EWH01 Customer states that drawers are hard to slide in and out. Checked unit and found the drawers a little stiff to open and close. There was no lubrication on drawers for them to slide smoothly. Customer instruct on unit. Unit is working as design.
Jesus C.
DISHWASHER KITCHENAID KDTM354DSS4 Customer states that unit track is broken. Checked unit and found the left side track broken. Pulled unit out and removed rack. Removed tracks and installed new tracks. Assembled unit and tested. Unit is now working as design.
Jesus C.
DRYER WHIRLPOOL WGD9400SU0 "Customer states that unit is not starting. Checked unit, removed lower kick panel and found broken belt. Unplug unit and removed panel to access wheels. Removed wheels and installed new dryer kit. Assembled unit and tested. Unit is now working as design."
James M.
REFIRGERATOR KITCHEN AID KRFF302EBS Replaced main board and checked for fan response. Fan is operational and fridge is cooling at this time. Customer instructed to allow 24 hours for temps to stabilize.
James M.
WASHER MAYTAG MVWB835DW Replaced console and unit powered up. Calibrated unit and tested. U it is fully functional at this time.
James M.
FREEZER WHIRLPOOL WRX735SDBM02 Replaced gasket and defrosted unit. Removed ice from tracks that caused binding. Unit is now working as intended. Gasket seal is good and no more bound tracks.
James M.
DRYER AMANA NED4655EW1 Found unit not heating. Tested all fuses and cut off and found no blown fuses. Tested incoming voltage and found only 120. Checked circuit breaker and found one led tripped. Reset breaker and tested unit. Unit now working as intended.
James M.
REFIRGERATOR WHIRLPOOL WRS321SDHZ01 Adjusted feet to lvl out fridge. Unit is now level and customer approves.
James M.
REFRIGERATOR FRIGIDAIRE FFTR1821TW Found unit with no response from compressor or checked compressor fan. Found voltage to compressor correct. Ordering new control board.; ordrng 1 5304504513 (CONTROL BOX)
James G.
DISHWASHER KITCHENAID KDTE204DWH0 "Heater circuit shows 12.3 ohms from control, replaced control and documented at Whirlpool with number provided.Tested ok"
James M.
LAUNDRY MAYTAG MHWE201YW00 Unit had degraded belt that had broken free of drive wheel. Ordering new belt. Will return 2-4 to install; ordrng 1 WPW10260319 (belt)
James G.
FREEZER IKEA IX7DDEXGZ000 "Replaced compressor first drier was bad used drier from truck stock, charged to 4.5 oz 134aTested ok. job complete; used 1 WPW10143759 (UV DRIER )"
James G.
REFRIGERATOR WHIRPOOL WRS325FDAW02 Replaced listed part Tested ok. job complete
James G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
James M.
DISHWASHER WHIRLPOOL WDT920SADM2 Upon installing new parts found them to be incompatible with unit model. Reordering correct parts via shop. Will return as soon as new parts come in.
James G.
WASHER AMANA NTW4605EW0 Upon arrival unit had 120VAC to control with no function Replaced control then lid lock would not lock used lock from truck stock. Calibrated unit and tested ok.; used 1 W10838613 (LATCH) from stock
James G.
WASHER AMANA NTW4516FW1 Replaced listed parts due to bad bearing Tested ok
Isidore A.
DISHWASHER KITCHENAID KUDE70FXPA1 Removed door panel installed new dispenser and touch panel and rollers to lower rack test dishwasher for leaks ok. Reinstalled door panel.( Note door panel missing screws and has other types of screws installed to aid to hold door wood panel.customer advised that dishwasher can tip over due lack of retaining screws) Test dishwasher operation ok at this time.
Isidore A.
DISHWASHER WHIRLPOOL WDF560SAFM2 "Found no fault codes test heater ok approximately 7 amp draw heater working, customer not using rinse agent, I filled dispenser with customer supplied rinse agent test dishwasher operation ok at this time."
James G.
WASHER MAYTAG MVWB980BW0
Irvin F.
WASHER WHIRLPOOL WFW92HEFC0 "Removed latch from unit. Installed replacement. Cycled unit thru diagnostics, passed. All operations normal."
Irvin F.
DISHWASHER WHIRLPOOL WDF130PAHW0
Isidore A.
DISHWASHER KITCHENAID KDTM404ESS2 not recall racks have nothing to do with over suds. Found over suds detergent dispenser W10861000 leaking rinse agent; ordrng 1 W10861000 (detergent dispenser)
Irvin F.
REFIRGERATOR JENN-AIR JFX2897DRM02
Isidore A.
ICEMAKER KITCHENAID KUIX505ESS2 Removed old user interface installed new user interface now working but test until customer has reinstalled ice maker. Found door W10786919. Part ordered; ordrng 1 W10786919 (wrap-door)
Isidore A.
WASHER WHIRLPOOL WFW97HEDW0
Irvin F.
DISHWASHER WHIRLPOOL WDT750SAHZ0
Irvin F.
OVEN WHIRLPOOL WOS92EC0AS04
Irvin F.
REFRIGERATOR MAYTAG MFF2558VEM4 "Door is falling off needs extensive parts replaced. Main door rails and other parts. Main door, gasket, main rails, handle,bracket left and right; ordrng 1 12977841SQ (dor-fip ss) and 1 W10571967 (frz door gasket (gr)) and 1 WPW10120018 (slide rail (frz)) and 1 WPW10138763 (handle) and 1 WPW10330991 (bracket L) and 1 WPW10330993 (bracket R)"
Irvin F.
DRYER WHIRLPOOL WED4815EW1 "Removed failed timer. Installed replacement. Observed 10 minutes of the timer, it did advance. All ops good."
Irvin F.
WASHER WHIRLPOOL WTW5000DW1 "Replaced main control. Powered unit, led for 5dc present. Test all components, passed. Calibrated the unit passed. All ops normal."
Irvin F.
REFRIGERATOR FRIGIDAIRE LGHB2867PF3 Unit unplugged and in garage. Replaced parts. No issues. After ice melted CX saw ice bucket was cracked. Last part needed for this claim. ; ordrng 1 242093003 (ice container assembly)
Hector Z.
COOK TOP WHIRLPOOL GCI3061XB01 Cook top not accepting commands. Checked unit and found it on settled on control lock. Unlocked and tested ok.
Irvin F.
REFIRGERATOR WHIRLPOOL WRF560SEYM05 "The FREZER section rails are worn will not pull to closed. Caused the ice to build to keep door open. Frost thru out the unit. Needs replacement rails, and gasket. Removed all ice door seals good till parts replaced. ; ordrng 1 W10836785 (gasket-fip) and 1 WPW10397635 (slide) and 1 WPW10397636 (slide)"
Irvin F.
WASHER GE GFW450SPM1DG "CX says the washer is not washing. Checked errors found lock code, and water level issue. Replacing lock and switch. ; ordrng 1 WH10X20821 (LOCK) and 1 WH12X20898 (PRESSURE SWITCH )"
Hector Z.
WASHER MAYTAG MVWB835DW4 "Customer having issues with the start up of he washer. Set unit in diagnostic and found anF2E1 code (Stuck key), recalibrated unit and ran an automatic/manual test. Unit is working fine. Tested ok."
Hector Z.
OVEN JENN-AIR JJW2827DS02 "Unit displaying an F2E1 code (Stuck/Shorted key pad). Replaced control panel. At the time of program the new User Interface to accept the model number the User Interface don’t was accepting commands to scroll down to the right model. Contacted the tech line and after try to change the model number though the diagnostic mode there is no way to do it. He suggested to unplug the User Interface from the control and reconnected again, but still not accepting the command. I contacted the tech line again and the technician contacted the engineer department and they said that in old models all that you have to do was to remove the battery out of the User Interface to resetting, but not in this one, looks like the control took possession of the new User Interface. Tech line suggested at this point to order a new User Interface.; ordrng 1 W11236899 (CONSOLE )"
Hector Z.
WASHER MAYTAG MVWB765FW3
Hector Z.
RANGE WHIRLPOOL WFG505M0BW2
Hector Z.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced power cord. Tested ok.
Hector Z.
M/W OTR KITCHENAID KMHS120ESS1 Broken mounting bolt inside mounting nut.; ordrng 2 W10596040 (nut)s and 1 W10821385 (hard-mount)
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Installed part tested check out ok fill power up ok complete. No dents or dings cause by tech.
Hector Z.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Fresh compartment freezing up. Ordered diffuser assembly (W11317276); ordrng 1 W11317276 (DIFFUSER ASSEMBLY )
George Y.
WASHER AMANA NTW4516FW2 Found washer testing ok ran thrue a hole cycle fill drain wash check out ok advise customer possibility of misloading washer wen filling might be dispensing intop of rim leaking but at this point everything tested ok complete. No dents or dings cause by tech.
George Y.
RANGE WHIRLPOOL WEG745H0FS0 Found range glass cover not position correctly not releasing readjusted reposition remove glass ok complete. No dents or dings cause by tech.
George Y.
OVEN WHIRLPOOL WOS51EC7AS02 part was pick wen order need w10803991 ui ok to order.; ordrng 1 W10861490 (panl-cntrl)
George Y.
WARMING DRAWER WHIRLPOOL JWD3030EP00
George Y.
REFRIGERATOR FRIGIDAIRE FGHF2366PFFA Found refrigerator not making ice found fill tub plug gasket intop of ice maker container not seated properly need to order gasket ok to order part.; ordrng 1 5303918784 (air handler housin)
George Y.
WASHER WHIRLPOOL WFW86HEBW2
George Y.
ICEMAKER JENN-AIR JIM158XYRS0 Found ice maker not making ice spoke to techline put into diagnostics compressor not getting cold need to replace compressor and evaporator ok to order parts.need seal tech for repair.; ordrng 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)
George Y.
WASHER ELECTROLUX EFLS617SIWO
Erick S.
WASHER WHIRLPOOL WTW5000DW Upon arrival found control getting power but not start not engaging causing failure. Replaced control. Retested it and it passed all tests with no errors. Job complete
Erick S.
WASHER GE GTW680BSJWS "Found unit it’s bad drain pump causing unit not to advance in cycle pump is humming and not draining. Replaced parts, retested it and it passed all tests with no errors. Job complete."
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDBM "Found ice maker getting voltage but not responding. Replaced ice maker, retested,it cycle and filled with no errors. Job comp"
Erick S.
OVEN WHIRLPOOL WGG745S0FS02 Cycled oven and found oven not heating to to correct temp. Recalibrated both ovens and corrected temp adjustments. Retested it and It passed all diagnostics with no errors. Job complete
Erick S.
WASHER WHIRLPOOL WTW4816FW2 "Cycled unit and found unit with door latch error causing it not to advance. Replace door latch. Retested it and it passed all tests with no errors, job complete"
Erick S.
REFRIGERATOR WHIRLPOOL WRS586FLDM03 Installed new doors on unitard re leveled. Retested it and it passed all tests with no errors.
Erick S.
REFRIGERATOR FRIGIDAIRE FFHB2750TD Cycled unit and found ice maker module gear stripped causing it not to dispense ice. Repalced ice maker. Retested it and it passed all tests with no error. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDBM Found right hand side gasket not sealing due to torn corner and right side of gasket. Replaced gasket. Door is now sealing with no gaps. Job complete
Erick S.
DISHWASHER FRIGIDAIRE LGBD2431NF0B "Found bad drain pump causing it not drain. Replaced pump,retested it and it now cycles and drains. Job complete"
Erick S.
DISHWASHER JENN-AIR JDB8200AWS1 Cycled unit and found units pump making loud noise while attempting to drain. U it has bad impeller causing failure and pump will need to be repalced. Replaced pump. Retested it snd unit now cycles and drains. Job complete
Erick S.
RANGE GE PGB930SEJS "Cycled unit and found left burner valve not engaging causing the hole burner not to function. Replaced valve. Retested it and burner is now working with no errors, job comp; used 1 WB21X20472 (BURNER VALVE ) from stock"
Dane K.
REFRIGERATOR KITCHENAID KSCS23FVSS03 "On arrival the smart valve was sweeping and causing the icemaker to overflow and leak. Also found filter housing was leaking. When I remove the filter water was spraying at me. Unit needs a new filter housing, new smart valve, and new icemaker"
Dane K.
REFRIGERATOR WHIRLPOOL WRT104TFDW00 Removed and replaced wire harness and defrost timer and tested unit. Unit functions normal now
Dane K.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Upon arrival the unit was dead. Found a loose connection at the user interface. Secured connection and tested unit. Unit functions normal now
Dane K.
COOKTOP GE JP5030SJSS Upon arrival two of the burners would not stop heating. Found welded relay on control. Removed and replaced control and tested unit. Unit functions normal now; used 1 WB27X24011 (CONTROL) from stock
Dane K.
REFRIGERATOR GE PYE22PSHHSS "Upon arrival none of the chimes on the control woodwork in the door alarm will not work. Found this speaker was shorted out and sorted out control board. Unit needs new speaker and new control. ordrng 1 WR55X11139 (speaker) and 1 WR55X25718 (CONTROL)"
Dane K.
FREEZER THERMADOR T24IF70NSP/03 Upon arrival the freezer display was dead and the unit was not cooling. Unit needs new display board. Thermidor covering service call.
Dane K.
RANGE WHIRLPOOL WEG745H0FS Removed and replaced touchpad and tested unit. Stuck key code came back immediately. Unit needs new control; ordrng 1 W10885069 (cntrl-elec)
Dane K.
WASHER WHIRLPOOL CAE2795FQ0 Phone Rible unit will not spin.Kevin at Tech line and went over a few tests. At the end of the test will determine the unit would not spin because it has a locked up gear case. Unit needs new gear case; ordrng 1 W11159068 (GEARCASE)
Cesar H.
DRYER WHIRLPOOL WGD4815EW0 Found noise coming from unit inspected unit and found worn drum rollers sticking causing a grinding sound replaced rollers belt and pulley included in kit with rollers unit tested good ; used 1 4392065 (DRYER REPAIR KIT) from stock
Cesar H.
WASHER MAYTAG MVWX655DW1 Checked water levels agitation motion and lol other mechanical components of the unit they all tested good. Unit is working as designed there are no parts that I can change that will increase the performance of the unit
Billy J.
WASHER MAYTAG MHW5100DW0
Cesar H.
WASHER WHIRLPOOL WTW5000DW1 Unit not spinning found splines and wash plate and on hub are stripped ; ordrng 1 W10528947 (drive hub kit)
Billy J.
REFRIGERATOR KITCHENAID KBSN602ESS00 upon arrival cx stated unit was not making ice icemaker had voltage but would not cycle jumped t to h and nothing had 120v removed and replaced icemaker retested job complete
Cesar H.
WASHER MAYTAG MVWB835DW3 No leaks found. Customer also stated unit is making noise during spin tested unit found loud squeal coming from gear case unit will need new gear case ; ordrng 1 W10811956 (dRIVE assembly)
Billy J.
OVEN WHIRLPOOL WOS51EC0AS04 upon arrival uninstalled unit removed and replaced main control retested job complete
Cesar H.
STOVE WHIRLPOOL WFG515S0ES1 2 front burners not lighting has gas has spark. Has proper gas pressure contacted tech line to ask for cap kit to replace caps to eliminate problem ; ordrng 1 W10881749 (cap-burner)
Billy J.
OVEN JENN-AIR JGRP548WP02 Removed and replaced harness retested job complete
Billy J.
REFRIGERATOR KITCHENAID KRMF706ESS01 upon arrival removed and replaced both drawers retested job complete
Billy J.
DOWNDRAFT JENN-AIR JXDR7361V
Billy J.
DRYER WHIRLPOOL LDR3822PQ2 upon arrival removed and replaced timer push switch and door switch retested job complete
Andrew P.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Removed and replaced evaporator. Pulled vacuum on refrigerator. Unit held vacuum, recharged unit with 5.5 ounces of R 1 34A. Checked pressure and temperatures OK unit is cooling job complete."
Andrew P.
RANGE JENN-AIR JGRP536WP00 "Removed and replaced burner and burner tube, tested oven and heated fine. Job complete"
Andrew P.
WASHER MAYTAG MHW5500FW1
Andrew P.
WASHER WHIRLPOOL MVWC565FW1 "Customer stated unit not turning on. Checked voltage at outlet and outlet had 120 Vdc. Push start button and unit would not power up. Removed and replaced control board. Tested unit and unit powered up, ran unit through self diagnostics. Unit is functioning normally job completed."
Aaron B.
REFRIGERATOR WHIRLPOOL MSD2735GRB "Iced over drain , removed the evaporator cover cleared the drain , tested unit drains correct now , operations normal at this time"
Andrew P.
REFIRGERATOR WHIRLPOOL WRS325SDHZ00 Found wire harness thermistor not correct one. Ordering to fuser assembly which comes with refrigerator thermistor.; ordrng 1 W11317276 (DIFFUSER)
Andrew P.
DISHWASHER IKEA IUD8555DX2 Customer stated unit was not washing dishes properly. Found lower spray arm cracked and not spraying water in the correct pattern. Ordering upper and lower spray arms.; ordrng 1 WPW10448645 (arm-spray) and 1 WPW10491331 (spray arm)
Aaron B.
DRYER MAYTAG MGDC300BW1 "Checked operations rollers grinding replaced the rollers and idler plus belt , tested unit operations normal now at this time"
Aaron B.
DRYER WHIRLPOOL WGD5000DW3 "Replaced the timer , harness and even heat control board tested operations normal now"
Aaron B.
REFIRGERATOR WHIRLPOOL WRS325SDHZ01 "*Unit stopped cooling evaporator fan motor was frozen up , and harness replaced as well , also tested start relay , weak relay , replaced as well operations normal , customer is going to defrost freezer to correct the air flow problems"
Andrew P.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Cx stated door would not close and pop open. Inner spring on door is sprung and not allowing door to stay closed. Ordering door. ; ordrng 1 W11104465 (dor-fip)
Aaron B.
DRIYER WHIRLPOOL WGD85HEFC1 "Checked operations , unit is operating normal , unable to find anything with the unit , noise level is normal"
Aaron B.
WASHER MAYTAG MVWB835DW1 Customer canceled and said they’re going to call manufacture to get everything covered they were told by somebody at customer service of the manufacture we gave cover and parts and labor and we only have part concessions cancel call
William L.
WASHER MAYTAG MHW5100DW0 "found main main bearing loud, basket rocking side to side, ordered tube assembly; ordrng 1 WPW10409997 (tub-outer)"
William L.
DRYER AMANA NED4655EW1 "Found no power to unit on 1 leg of power, reset breaker, checked current draw , instructed cx to check dryer ducts for clogs , dryer ducts terminate under house, unit operating as designed,"
William L.
DOUBLE WALL OVEN WHIRLPOOL RBD305PRB00 "Found screen blank, unit double beeping when bake cycle is ran"
William L.
WASHER WHIRLPOOL WTW5000DW2 \
Tyler F.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated unit is still leaking. Found leak is coming from inside door. Ordering dispenser not in stock.; ordrng 1 WPW10671905 (dispenser)
William L.
WASHER WHIRLPOOL MVWC465HW2 "Replaced drain pump, cleared codes, recaled, ran self diagnostics, ran fill & drain test, unit operating as designed"
Tyler F.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer stated that the ice maker is leaking. Found fill valve is seeping and frozen fill tube. Ordering valve not in stock. Customer to defrost unit before return.; ordrng 1 WPW10279866 (valve-inlt)
William L.
DISHWASHER KITCHENAID KDFE104DWH2 "Found knockout not removed from new garage disposal install. removed disposal knockout, ran diagnostics, unit draining as designed."
William L.
WASHER MAYTAG MVWB765FW1 "F2E1, F0E5, adjusted leveling, ran keypad test, Removed coin from wash plate, ran self diagnostics, instructed cx on washer function, unit operating as designed"
William L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "re-installed water filter in housing, dispenser & ice maker functioning as designed."
Tyler F.
REFRIGERATOR WHIRLPOOL GS6SHEXNL00 Customer stated that the ice maker is not working and when it did the paint was coming off. Found optics are not responding. Ordering optics and ice maker in stock.; ordrng 1 2198597 (icemaker assembly) and 1 W10757851 (cntrl-elec)
Tyler F.
DRYER WHIRLPOOL WGD4815EW2 Customer stated that the unit making a noise. Found debris in the blower wheel is causing noise. Fixed and tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW5000DW0 Customer stated that the wash cycle is not working properly. Checked for error codes on found lid latch code. Cycle tested unit and calibrated unit. Found customer had poured soap in the latch. Fixed and tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWX655DW0 Customer stated that unit stopped working. Found drain pump has voltage but is not turning. Ordering pump in stock.; ordrng 1 WPW10581874 (pump-water)
Tyler F.
LAUNDRY MAYTAG MVWC360AW0 Customer stated that the unit kept restarting the cycle. Per service flash unit is in continuous run cycle. Completed reset and cycle tested all works good at this time.
Tyler F.
MICROWAVE KITCHENAID KEMS308SSS04 Customer concerned that fan is running even after opening the microwave door. Tested multiple times and it is not doing it. Customer will call back if it becomes more persistent.
Tyler F.
WASHER MAYTAG MVWC565FW0 Customer stated that the unit will not spin. Found stripped hub. Removed and replaced hub kit tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW5000DW1 Customer stated that the unit is not washing her clothes. Found stripped wash plate. Removed and replaced wash plate. Tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Customer stated that the ice maker stopped working. Removed and replaced with new ice maker kit. Tested all works good at this time.
Steven W.
WASHER MAYTAG MVWB765FW1
Steven W.
DRYER AMANA NED4655EW1 Found broken door switch actuator. Needs door switch.; ordrng 1 WPW10237959 (switch-dor)
Steven W.
REFIRGERATOR WHIRLPOOL WRS571CIHZ00 Found ice maker sensor wire hanging down. Needs ice maker.; ordrng 1 W10873791 (icemaker)
Steven W.
WASHER MAYTAG MVWC565FW1 "Washer not connected to water, drain. Ran diagnostics. Has f0e2, f8e3 error codes. Unable to test valves, pressure sensor. Advised customer to bring back to house and connect to plumbing( in warehouse/ factory- was removed from house). Complete."
Steven W.
REFRIGERATOR KITCHENAID KSSC36QTS00
Steven W.
DOUBLE OVEN MAYTAG CWE5800ACE28 Replaced EOC control. Oven heating properly at this time. Advised customer to leave door closed after oven is off. Complete.
Raymond D.
WASHER AMANA NTW4516FW2 Upon arrival control unresponsive. Voltage at board. Needs control.; ordrng 1 W11170317 (CONTROL)
Raymond D.
WASHER MAYTAG MVWX655DW1 Upon arrival unit had basket speed fault. Tested and found capacitor blown. Needs run capacitor.; ordrng 1 W11158831 (CAPACITOR)
Raymond D.
M/W OTR WHIRLPOOL WMH1162XVS1 Upon arrival when asked about service call. Door is cracked.
Patrick C.
RANGE AMANA AGR5330BAS0 Customer stated they smell gas. Checked 7nit out and the ignitor glows doesn’t allow the gas to come in to ignite. I personally don’t smell gas. Safety valve may have let a little in will order ignitor and safety valve ; ordrng 1 W10918546 (igntr-oven) and 1 WP98014893 (valve-gas)
Raymond D.
REFIRGERATOR KITCHEN AID KRFC300ESS01
Patrick C.
REFRIGERATOR WHIRLPOOL WRF550CDHZ00
Raymond D.
RANGE WHIRLPOOL WFG320M0BS3 "Upon arrival door popped off. Reset hinges and secured door. Tested, unit functions as designed."
Raymond D.
DISHWASHER JENN-AIR JDTSS244GP0 Upon arrival cx had panel needed in to be installed. Installed outter panel and rectified cosmetic concerns. Unit functions as designed..
Patrick C.
DISHWASHER WHIRLPOOL WDF520PADW7 Found the unit not draining for the customer. Checked the unit out and pump is operating. No blockage in pump found the check valve inside the drain hose flipped the other way causing the no drain. Repositioned and secured. Tested unit. All ops checked good
Patrick C.
DRYER WHIRLPOOL WHD5090GW Replaced bearing parts and it still makes noise. Ordering pump and bearing cover ; ordrng 1 461970105381 (cover) and 1 W11086537 (pump)
Patrick C.
DISHWASHER KITCHENAID KDFE104DSS2 Removed and replaced motor assembly. Tested unit. All operations checked good
Patrick C.
OVEN KITCHENAID KOSE507EBL00
Patrick C.
REFRIGERATOR WHIRLPOOL WRS321SDHB Found the unit only giving crushed ice. Solenoid is sticking. Not allowing the flapper on ice bucket to open. Greased the solenoid to ensure it wouldn’t happen again. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Removed and replaced board only. Compressor has a .8 amp draw and full frost pattern. Sealed system is working properly. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Removed and replaced start device and capacitor. Tested unit. All ops checked good