Local Reviews
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William L.
whirlpool refrigerator WRX735SDHV00 Tested unit for error codes, found none, and calibrated the system. customer informed that the icemaker was off for some time, but once turned back on, icemaker was not working as it should. reinstalled icemaker properly, retested i/m Normal ice production now, crushed & cube function is working, unit operating as design.; Job Cmpltd.
William L.
whirlpoool refrigerator WRF535SWHB00 Found shelf not missing any parts, cusotmer unsatisfied with design of shelves. Items falling throw Gap behind removable all glass shelves & rear liner. Customer unsatisfied with how easily the doors have gotten scratched over the course of the year, called WP TL reported issues. Ref # 7722736790, TL advised gap was designed for airflow in FF area. Instructed cucsomer Scratched doors warranty period 30 day from date of purchase. Unit operating as designed
William L.
KITCHENAID REFRIGERATORT KRFF707ESS03 Found big ice buildup on FF food evap, Checked thermistor in test 1 , 2 & 39, thermistors passed, Ordered fan/harness assy. Instructed customer to defrost unit prior to return visit.; ordrng 1 W11033168 (harns-wire), Checked all gaskets for a good seal, Replaced evap fan/harness, Tested evap fan functions & FF thermistor., unit cooling at this time.
Cruz B.
WHIRLPOOL REFRIGERATOR WRF736SDAM10 Installed new parts (gaskets) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine, cx ok repair
Cruz B.
maytag washer MVWC415EW0 Customer states unit will not spin properly, clothes are still wet, ck for codes and found Actuator falut code, water fills basket, it agitates ordering parts cntrl elec, actuator, hub for unit. ; ordrng 2 W10528947 (drive hub kit)s and 1 W10913953 (actuator) and 1 WPW10711303 (cntrl-elec), Installed new parts ( cntrl elec, actuator, hub) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, cx ok repair.
Cruz B.
WHIRLPOOL WASHER WTW4855HW0 Customer states unit is not cleaning clothes properly and there not enough water. I then ck for codes found none, tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, instructed customer how to select cycles and what they do, what soaps to use, how to load wash basket, there nothing wrong with unit, unit is working as designed.
James R.
maytag washer MVWX655DW Drain pump isn’t moving water at all. Also control not responding to touch. Unit need pump and control ; ordrng 1 W10625696 (cntrl-elec) and 1 WPW10581874 (pump-water), Replaced all parts tested unit. Unit working properly.
James R.
whirlpool refrigerator WRX986SIHZ00 Lights in both compartments are not working. Unplug the unit to reset control board. Light came on when the control board was reset. Unit has service bulletin for this issue. Unit needs new LED board; ordrng 1 W10830288 (cntrl-elec), R board. Unit working properly; Job Cmpltd.
James R.
WHIRLPOOL REFRIGERATOR WRB322DMBM00 Unit is set at coldest setting in both compartments. Yvette does not have a frost pattern to it. Found compressor to be extremely hot. Unit needs a new compressor do to not moving refrigerant properly; ordrng 1 W10507884 (compressor), Replaced compressor. Pulled vac. Recharged unit. Unit cooling and working properly ; Job Cmpltd
James R.
WIRLPOOL REFRIGERATOR WRS325FDAM04 Found icemaker not to be cycling nor filling. Unit needs new icemaker. Reschedule for 8/1; ordrng 1 WPW10300025 (mold-ice), Unit now cycling. Didn’t fill. Found valves to be bad; ordrng 1 WPW10179146 (valve-inlt), Replaced valve. Unit working properly
Douglas P.
FRIGIDAIRE RANGE LFEF3054TF , Cooktop right front element not heating properly tested element element is good found infinity switch to have a burn spot. Removed and replaced switch unit is working properly; used 1 316436001 (SWITCH) from stock, Job Cmpltd.
Douglas P.
frigidaire refrigerator LGHB2867PF5 Icemaker not working found unit was not filling also found unit did not have updated air handler in it installed updated air handler installed new icemaker unit is working properly
Douglas P.
whirlpool washer WFW8540FW0 Control is malfunctioning ask unit to cancel cycle unit drained out then refilled then stopped need to replace control; ordrng 1 W11201289 (BOARD), emoved and replaced board and doorlatch ran calibration unit went through all eight steps unit is working advise customer they still need to move the way drain line is hooked up it is on a hose that runs outside which is not proper for unit.
Douglas P.
WHIRLPOOL DRYER WED4815EW Unit not working not powering on check power power is good found unit to have a blown thermal fuse on the back removed and replaced fuse unit is heating and working properly; Used 1 WP3392519 (FUSE-THRML)
Douglas P.
whirlpool refrigerator WRF767SDEM01 Interior Lights Not Illuminating called tech line while in the process of removing freezer LED light harness connection came undone from harness in freezer body was unable to reinstall it due to it being stuck in body tech line stated harness is nonrepairable unit is being put up for replacement;
Irvin F.
whirlpool cooktop WFC310S0EW Two burners are not igniting. Installed thermal fuse WP3196548 (fuse-thrml). Powered unit and test, passed. Cooktop is lighting. All ops normal.
Chris M.
maytag dishwasher MDB4949SDM0 Rollers on top and bottom rack have broke off. Also the track is also defectiv.; ordrng 4 W10195416V (dish rack wheel)s and 2 WP3385089 (track)s and 4 WP8565925 (stop)s and 4 WPW10571738 (wheel)s, On return visit with them replaced all defective parts listed.Reinstalled top rack bottom rack. All functions are good. Job complete.
Chris M.
kitchenaid refrigerator KBSD602ESS01 Ice dispenser would not dispense ice. Upon arrival and after looking at refrigerator found ice container completely iced up and all the ice in the been one solid piece of ice. Deiced and chipped away at it was able to remove ice container. Replaced shaft WP2318082 (SHAFT) due to it being stripped out. Also replace door chute WPW10504458 (DOOR-CHUTE) due to not sealing properly. Reinstalled ice container and check for proper function. Everything’s good. Job complete.
Chris M.
maytag dryer MEDC215EW1 Dryer Would not heat. I found terminal block and power cord to be fried.One of the Wires was completely burnt off. Ordering new power cord and terminal block ; ordrng 1 279318 (terminal) and 1 W11230156 (CORD) and 1 WP3397659 (block-term) and 1 WPW10185982 (timer), n return visit removed And replace all burnt electrical wiring. Installed new terminal and timer That was shorted out. Make sure all electrical connections were good and secure. Powered unit on everything checks out good. Job complete
Ethan S.
maytag oven Upon arriving to the customers home customer stated that a little ball of flame came out of office on broil contact the whirlpool techline whirlpool said I had to do with airflow was opening the door they said you didn’t want cause no harm to the customer or the unit and the unit is functionable and working properly job is complete
Ethan S.
KITCHENAID REFRIGERATOR KFIS29BBMS03 On arriving to the customers home customer stated that the unit was freezing in fresh food compartment again needing to order proper their going to need to be rescheduled to August 16; ordrng 1 W10902214 (thermistor), Upon arriving to the customer home replace parts tested unit unit test good job complete; Job Cmpltd.
Ian B.
whirlpool freezer WZF79R20DW00 Customer had no issues with temp alarm when door switch was taped. Untaped switch and tested. Unit gave over temperature alarm immediately upon opening door after switch had been untaped. During the course of resetting temp alarm cooling was turned off. Had to reset the unit three times to get Cooling to turn on. It looks as though the door switch is intermittently shorting. Need to replace faulty control and door switch. Also temp sensor to avoid immediately setting off. ; ordrng 1 W10384183 (thermistor) and 1 W10717833 (contrl-box) and 1 W10755325 (switch), Installed parts and tested unit. Unit passes all function and the thermostat tests and begins cooling normally without setting off temperature alarm. No further failures at time of visit.
Timothy J.
MAYTAG COOKTOP MEC7430BB03 The element is open and the switch has more movement that the other three. Unit needs a new switch and element.; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434447 (switch-inf) Customer states the unit is now not turning on at all. Replaced switch and element. Found there is no detectable voltage inside the electrical box the cooktop connects too with a NCVT. Outlets alarm with the same NCVT. Instructed customer to contact an electrician
Timothy J.
WHIRLPOOL WASHER WTW7000DW0 Inspected unit found the following codes. 9-2, 3-1. Tested unit and found it needs a new control board; W10812423 (CNTRL-ELEC) installed part. Calibrated unit. Ran a service test. Unit checks ok.
George Y.
GE WASHER GTW750CSLOWS Found washer working ok customer instruct need to load machine evenly around and use he soap customer not using he soap and not making even load unit checking ok complete. No dents or dings cause by tech.
Dane K.
WHIRLPOOL REFRIGERATOR WRS325FDAM Upon arrival unit was not cooling. Found condenser fan motor not running causing compressor to overheat and short cycle. Unit needs new condenser fan motor 1 WPW10508362 (motor-cond), Removed and replaced condenser fan motor and tested unit. All ops normal.
Dane K.
WHIRLPOOL MICROWAVE WMH31017HS0 Upon arrival unit was loud when the vent fan was on. Found tent fan motor loud. Uninstall unit from above range. Removed and replaced vent fan motor W10892388 (Motor). Reinstalled unit above range. Unit functions normal now.
Bryan D.
WHIRLPOOL WASHER WTW4950HW0 Washer won’t lock. Just making clicking noise. Tested unit in diagnostics got lid lock fault. Removed and replaced lid latch W10838613 (LATCH). Calibrated and tested unit. Unit functions as designed. No dents dings or scratches caused by tech
Bryan D.
KITCHENAID DISHWASHER KDTM384ESS1 Customer states no water is going into unit. Unit is not pumping water into unit. In diagnostics it showed error code F6E1 fill valve failure. Inspected fill valve fill was not clogged of any thing. Removed fill valve. Tested unit. Unit now operating as designed. Customer approves repair At this time. No dents dings or scratches on unit caused by tech. ; Job Cmpltd
Billy J.
kitchenaid dishwasher KDTM404ESS3 unit not drying properly tested unit all ops work as desighned cx put finish gel soup inside rinse aid compartment instructed cx of proper use and care and to get finish rinse aid all functions work as desighned job complete
Billy J.
KITCHENAID REFRIGERATOR KUDR204ESB00 Top drawer is hard to pull out and sounds like metal rubbing found rails have failed this unit has 4 rails per drawer that are also riveted in ordering 4 rails WPW10233777 I do not see a part number for the rivets put into parts research never worked on this so I do not know if I need the rivets or not per Arron will need to drill out all rivets I will need almost 20 rivets but there is no parts number ; rqstng P&A on 1 RIVETS (RIVETS), ordrng 4 WPW10233777 (slide)s, Apon arrival removed and replaced rails retested job complete.
Billy J.
MAYTAG WASHER MHW3505FW Detergent soap dispenser was broken and not usable removed and replaced WPW10365885 (DRAWER) retested job complete model and serial number rubber off refer to quick pics for details per office still okay to do repair job complete;
Cesar H.
whirlpool dishwasher WDT730PAHZ0 Found clip that holds harness connector on drain pump is broken off causing connector to fall off and and drain pump to not run replaced pump all checked good ; used 1 W10876537 (PUMP-DRAIN)
Cesar H.
MAYTAG REFRIGERATOR MFI2570FEZ05 Unit not dispensing ice tested unit found stripped impeller on auger motor not able to drive bucket ; ordrng 1 WP63052-2 (impeller) and 1 WPW10309864 (divider) and 1 WPW10317991 (motor), Replaced impeller divider and motor tested unit all tested good.
Cesar H.
whirlpool dishwasher WDF520PADM7 Stops on top rack keep falling off found tracks cause stops to hit on wheels ; ordrng 2 WP3385089 (track)s and 2 WP8575897 (wheel-tub)s, Replaced track and wheels all checked good.
Isidore A.
MAYTAG DRYER MGD8200FC0 Found idler pulley W10837240 noisy, part ordered; ordrng 1 W10837240 (bracket), Removed top and front panel installed new idler assembly found motor W11123147 assembly noisy upon testing blower wheel WPW10211915 cracked; ordrng 1 W11123147 (motor-drve) and 1 WPW10211915 (wheel), Removed top, front console and panel, drum,belt and old motor and blower wheel. Installed new motor, blower wheel and reinstalled belt drum and front and top panels test for squealing noise ok dryer operation ok at this time.
Steven W.
maytag dryer MGDB850WQ0 Ran diagnostics. No error codes found. Found MOV ohms out ok. Customer wanted it replaced. Replaced MOV harness, delisted base & motor. Dryer is heating, tumbling properly. Complete
Tyler F.
whirlpool refrigerator WSF26C2EXF01 Customer states unit is still not making ice. Found optics not responding. Used W10898445
Tyler F.
whirlpool washer WFW7590FW0 unit is not working and showing door lock error code. Removed and replaced door latch. Calibrated and tested all works good at this time. Used part number WPW10443885
Tyler F.
WHIRLPOOL REFRIGERATOR MSS26C6MFZ00 Ice bin will not dispense. Replaced ice bin unit still is not dispensing. Ordering dispenser parts not in stock.; ordrng 1 W10852956 (spring) and 1 W11202789 (AUGER) and 1 WP2198628 (seal) and 1 WP2220458 (coupling) and 1 WPW10258544 (shaft), Removed dispenser motor parts. Tested all works good at this time.
Daniel P.
whirlpool washer MVWX655DW1 washer will not turn on, checked for voltage at computer board found 120 V, status light off found defective board, board should be under warranty board failed after 1st use , prior to installing new board checked line voltage 120 v , checked all components for short to ground from connectors at main control, no shorts found , ran recalibration and ran diagnostics quick test twice all ok call completed.
Daniel P.
whirlpool refrigerator WRS325FDAM01 icemaker only dispensing crushed ice, found a hollow cubes due to poor water pressure due to broken waterline needs icemaker water line, replaced water line WPW10664271 (tube-water) tested ice maker and water dispenser all OK.
Daniel P.
whirlpool washer WFW7590FW0 washer has error code f9e1 , ran diagnostics found errors F9e1 , f8e3 , f3e1 errors , checked and removed debris from pump and replaced failed pressure sensor call completed.; used 1 WPW10448876 (ANALOG PRESSURE SWITCH)
Kevin M.
WHIRLPOOL MICROWAVE WMH31017FS0 agnetron making loud noise when trying to start and not heating. Need to replace high voltage side. Ordering parts. Allow 2 job count. Microwave needs to come down. ; ordrng 1 W10832024 (thrmst-fix) and 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 WPW10693025 (magnetron), Removed and replaced magnetron, capacitor, and thermostat but unit is still clicking at magnetron. Unit will need a main control board. Part is in stock at coast. ; ordrng 1 W10892389 (cntrl-elec), Removed and replaced main control. Tested unit. All tests good.
Kevin M.
whirlpool OVEN WFG320M0BW2 Unit clicking burner igniters when customer not using unit. I found that the front left valve seized on “ignite” and broke the knob when customer tried to turn off. Unit will need manifold assy and new knob. Removed and replaced manifold and knob. Tested unit. All tests good
Kevin M.
whirlpool washer WFW7590FW0 Customer said unit would not start. I put unit into diagnostic cycle and found code for door lock failure. I removed and replaced door lock Wpw10443885/latch. Ran unit through test cycle. All tests good.
Kevin M.
KITCHENAID REFRIGERATOR KSSC48QMS02 Unit not cooling in both compartments. Removed evaporator cover and found partial frost pattern. Low side sealed system leak. Unit needs compressor, heater pan tube, and evaporator. Parts are under 12yr extended warranty. Job will take 4 hours so all AM or all PM. ; ordrng 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WP2316878 (heater-pan), Removed evaporator cover and found partial frost pattern. Low side sealed system leak. Unit needs compressor, heater pan tube, and evaporator. Parts are under 12yr extended warranty. Removed and replaced compressor, evaporator, and pan heater. Vacuumed system down and charged with 7.8oz of Freon. Tested unit. Pressures look good and full frost pattern on evaporator. All tests good. ; used 1 134A (134A 7.8OZ ), and 1 AF1200 (TUBE EXTENSION)
Daniel P.
whirlpool dryer WGD8740DW Customer states dryer was shutting off before clothes were dry. I tested moisture sensors and didn’t get a reading. I found that one of the wires to moisture strips was not connected all the way causing dryer to turn off on auto cycles. I fixed connection and re tested strips. All tests normal now.
Kevin M.
whirlpool washer WFW8740DW1 Water not draining from door boot. I found that the holes in the door boot were not aligned with the holes on the tub not allowing water to drain. I adjusted door boot location and tested. All tests good.
Daniel P.
whirlpool refrigerator WRS588FIHZ00 Customer states refrigerator icemaker broken, ff door does not stay open , ff temps too cold , found broken icemaker will order, ff door will not open all the way to allow to remain open leveled as much as possible as courtesy, temps ok at this time, replaced icemaker W10873791 (icemaker) verified icemaker cycling and filling all ok call completed
Daniel P.
whirlpool refrigerator WRS325FDAB06 Customer states refrigerator not dispensing ice, found frozen dispenser it or, removed ,thawed out motor , verified now working call completed.
Daniel P.
whirlpool dryer WGD4815EW2 Customer states dryer shuts off during cycle and takes long to dry , found loose door strike causing door to open during cycle , tightened and cycled and visually. checked burner operation all ok advised customer to have vent checked and cleaned if needed for optimal dry times
Daniel P.
whirlpool washer WTW4816FW2 Customer states washer not washing properly, ran diagnostics found no error codes , ran diagnostics manual test found correct water temps , washer agitating , draining and spinning found noise during spin , tightened loose drive pulley nut and instructed customer washer working as per manufacturer specs call completed.
Daniel P.
whirlpool range UXT4230ADW2 Range hood light bulb not working, found light bulb contactor bent , adjusted tested all ok.
Daniel P.
maytag washer MVWC565FW0 Washer does not drain , found failed pump motor replaced , tested and recalibrated all checks ok call completed; used 1 W10876600 (PUMP-WATER)
Daniel P.
whirlpool washer WFW92HEFC0 Washer is dented , found large dent on right side of cabinet and front panel , called Trade partner due to washer being out of cosmetic warranty , Trade partners declined repair.
Tyler F.
WHIRLPOOL REFRIGERATOR WRX988SIBM03 unit is not cooling or making ice. Found evaporator is frozen over. Ordering harness kit customer needs to defrost unit. ; ordrng 1 W11087438 (motor-evap), unit is not cooling found frozen evaporator. Removed and replaced evaporator fan harness kit. Tested all works good at this time.
Tyler F.
WHIRLPOOL COOKTOP KGCT3658WH1 Customer states igniters keep igniting when unit is off. Found failed switches. Switch harness has been discontinued. Collected service call.
Tyler F.
KITCHENAID DISHWASHER KDTE704DPA0 Customer states the dishwasher is not working. Found debris stuck in the drain pump. Removed debris and tested all works good at this time.
Tyler F.
kitchenaid dishwasher KDTE104ESS1 Customer states unit is leaking. Found leak coming from fill valve connection. Fixed and tested all works good at this time.
Tyler F.
whirlpool freezer WZC3115DW01 Customer states unit is not cooling. Unit had no Freon. Removed and replaced dryer, vacuumed and charged with Freon. Tested unit is cooling at this time.; used 1 AF1200 (TUBE EXTENSION), 5 R134A (REFRIGERANT ), and 1 WPW10143759 (DRIER ASSY)
Tyler F.
MAYTAG WASHER MVWX655DW0 Customer states unit is not spinning out clothes. Found error code for motor not reaching rpm. Checked motor and capacitor all tested good. Found off balance load causing issue. Calibrated and tested all works good at this time.;
Tyler F.
maytag dryer MGDX655DW0 Customer states unit is not spinning out the clothes. Found error code for motor not reaching rpm. Checked motor and capacitor. Found off balance load is causing issue. Calibrated and tested all works good at this time
Timothy J.
whirlpool washer WFW7590FW0 Customer states unit still has error code. Per tech sheet ordering main control board in stock.; ordrng 1 W11201273 (ELEC CNTRL)
Tyler F.
whirlpool rerfigerator WRF993FIFM00 Customer states unit is not cooling. Found evaporator is frozen over. Customer is out of warranty and declined repair. Customer is going to call whirlpool.
Tyler F.
whirlpool refrigerator WRX986SIHZ00 Customer states unit is making ice slow and melting. Found ice on evaporator cover. Unit has only been installed for two weeks. Most likely door was not closed causing ice build up. Customer to defrost unit for 24 hours to remove ice. All works good at this time.
Steven W.
whirlpool refrigerator WRS571CIDM02 Found filter is plugged. Water into filter, slow coming out. Instructed customer to replace filter, purge lines of air. Unit is cooling properly. Complete
Steven W.
WHIRLPOOL WASHER WTW7000DW3 Ran diagnostics. Had f8e1,f3e2 error codes. Cleared error codes. Found no hot or cold water- only dispense. Found fill valve stuck closed. Replaced fill valve. Ran load size calibration, auto test cycle- passed. Fills, agitates, drains, rinses,& spins properly. Floor collapsing in back. Advised to call contractor. Complete
Steven W.
whirlpool washer WTW8000BW0 Ran diagnostics ok. Found worn tub bearings, basket hub, wash plate, rotor. Needs bearing kit, hub, wash plate, rotor; 1 280146 (rotor) and 1 W10820039 (hub) and 1 WPW10286241 (washplate) Bearing kit was missing locknut, washer. Used truck stock bearing kit. Replaced bearing kit, hub, wash plate. Rotor is ok. Basket was hard to remove. Cleaned tub bearing bore. Ran diagnostics- ok. Tested rinse/ spin. Fills, agitates, drains, rinses,& spins properly.
Isidore A.
MAYTAG DRYER MGDB835DW3 Noisy. Found wire coat hanger hitting drum. Removed object. Instructed customer about normal discoloration of heater box grille. Found drum seal rubbing on bulkhead bracket( rear panel ). Adjusted bracket. Tested ok. Instructed customer on normal inlet duct grille discoloration. Unit is heating, tumbling properly. Complete.
Isidore A.
whirlpool refrigerator WRB322DMBW00 Tested ice maker. Ice maker is cycling, filling properly. Instructed customer to empty ice bin weekly, clean condenser 3-4 times yearly. Instructed customer ambient temp can affect ice production.unit is cooling properly. Complete.
Isidore A.
whirlpool freezer WRF535SWHW00 freezer cavity not flat warped inward to call customer for replacement following decision used heat gun to expand seal ok but barely touching gap much larger before, almost full 1/4 inch opening.sides and bottom appear ok , has no door tilt adjustments.
Isidore A.
JENNAIR RERFIGERATOR JFC2089BEP01 found by-metal closed ok at control at CN6 orange found 120 vac to ground control WPW10317076 not working properly; ordrng 1 WPW10317076 (cntrl-elec) Removed freezer door and freezer back panel, defrost freezer installed new by-metal harness reinstalled back panel and freezer door. Removed refrigerator back panel and old control. Installed new control test operation ok at this time. Customer to wait 24 hours to allow to stabilize temperature.
Cesar H.
whirlpool dishwasher WDT720PADE2 Not Draining/Water Remains. Drain hose checked valve stuck in the closed position broke free and tested unit all checked good .
Cesar H.
ge washer GTW460ASJWW Unit not going thru cycles, unit has bad drain pump. Replaced drain pump unit tested good. Used a WH23X24178 (pump,drain)
Cesar H.
maytag drer MGDX655DW2 Loud thud when turning replaced pulley and drum wheels unit tested good at this time ; used 1 4392065 (DRYER REPAIR KIT)
Cesar H.
frigidaire range FPGH3077RFD F23 code communications problem between UI and main control reseated connector on control and UI unplugged unit to reset electronics plugged everything back in and unit tested good let sit for 10 min and worked UI timers lights and ran oven. If code comes back order UI and main control
Cesar H.
WHIRLPOOL WASHER WTW8000DW2 Unit not finishing cycles ran test found unit shakes even when empty also found communication error codes routed for suspension and control ; ordrng 1 W10812421 (elec.control board) and 1 W11130356 (suspension),
Cesar H.
WHIRLPOOL REFRIGERATOR WRT518SZFW00 Bottom of doors hitting bottom of cabinet liner found middle hinge and lower hinge are angled down caused by damaged to cabinet causing hinges to not sit at a90 degree to cabinet contacted tech line agreed damage to cabinet non repairable
Aaron B.
kitchenaid refrigerator KUDR204ESB00 Unit is not cooling checked the unit compressor is not producing and heat ordered part; ordrng 1 8201787 (compressor) and 1 W10163273 (drier-tube) Replaced the compressor and filter dryer recharged system , operating normal allow 24 hrs to cool down ; used 1 AF1200 (TUBE EXTENSION), and 4 R134A (4 OZ)
Aaron B.
ge dishwasher GDT635HSM0SS Unit door strike was busted replaced the strike , realigned the door to shut strait and persistent, advised the customer if it gets out of alignment again there will be a call out fee and labor to correct that is an install issue, they have flooring issue unrelated to the dishwasher but could affect it if the flooring needs to be redone ; used 1 WD13X10071 (STRIKE )
Aaron B.
whirlpool oven WFG525S0HZ0 Open oven sensor code reset and tested needs control as well ordered parts; ordrng 1 W10833885 (sensor) and 1 W11159621 (CONTROL ),
Aaron B.
whirlpool washer WFW85HEFC1 Found a plastic piece stuck between basket and tub removed tested ops unit now works as designed.
Jesus C.
whirlpool dryer WGD70HEBW1 Customer states that unit is not heating. Checked unit and no heat. Removed top panel and front assembly. Checked thermal fuse and was blown. Replaced fuse and coils. Cleaned out any lint inside unit for customer. Assembled unit and tested. Unit is working as designed; used 1 279834 (2 COIL GAS VALVE SET), and 1 WP3392519 (THERMAL FUSE)
Jesus C.
maytag washer MHW7000XW2 Customer states that unit is not working. Checked unit and ran diagnostics found error codes. Unplugged unit and removed back cover. Inspected mcu and found it burnt. Customer paid in full for parts. Removed back panel and installed new mcu WPW10374126 (cntrl-elec). Assembled unit and tested. Unit is now working as designed.
Jesus C.
WHIRLPOOL RANGE WFG505M0BS3 Customer states that unit bottom panel is bent. Checked unit and found the bottom bent to much. Also corners were damaged. Removed bottom and installed new W11098799 (Bottom). Unit is now working as designed.
Jesus C.
KITCHENAID REFRIGERATOR KBSD608ESS01 Customer states that unit freezer temp can not be changed. Checked unit and pressed the freezer temp button was able to drop it down to 0. Customer pressing the minus and it doesn’t go lower. He would had to press the + sign to drop temp. Also advices them of the ambient temperature displayed when opening door. Unit is working as designed.
Jesus C.
maytag washer MVWB765FW0 Check unit and found error code of overloading and too many suds Ran a few rinse cycle to get rid of the suds Ran test cycle and unit completed with no issues Showed client how to load machine machine and cycles to use depending on clothing material Also advised her to only use HE soap and how much to use
Jesus C.
kitchenaid microwave KBMC147HSS03 Customer states that unit door is not holding up. Checked unit and door is dropping down. Removed front panel and replaced torsion spring. Assembled unit and is still dropping down. Need to order right side torsion spring. Per techline order two torsion springs. Called techline to comment and there is nothing we can do to improve the status of the door opening. Unit is working as designed.
Jesus C.
maytag dryer MGDZ400TQ2 Customer states that unit doesn’t start. Checked unit and tested. Pressed button for 3 second and started working. Customer was not holding button down long enough to start. Unit is working as design
Jesus C.
kitchenaid refrigerator KRFF507ESS01 Customer states that unit is not making ice. Checked unit and found the evaporator iced up. Removed drawers and evap cover. Defrosted all ice and place thermistor in the suction line tide with a zip tide. Assembled unit and tested. Unit is now working as designed.
Hector Z.
whirlpool refrigerator WRB322DMBM00 Customer states fresh food compartment getting too cold. Ordered damper control and thermistor.; ordrng 1 WPW10422363 (harns-wire) and 1 WPW10594330 (control), Replaced damper control and harness wire. Tested ok.
Hector Z.
jennair rerfigerator JFC2290REP00 door not closing properly. Checked unit and found left hand fresh food door too low not allowing mullion door engage completely into the pivot block. Removed door and added an spacer on the bottom door hinge to lift the door. Tested ok
Hector Z.
Customer states refrigerator is vibrating. Checked unit and found condenser tubing vibrating. Adjusted and tested ok.
Hector Z.
KITCHENAID DISHWASHER KUDE60FXBL1 Broken upper rack rails. Ordered with the adjusters. Customer will paid on the next visit.; ordrng 2 WPW10195839 (dishrack adjuster)s, Replaced both upper rack rails and adjusters. Tested ok.
Hector Z.
KITCHENAID REFRIGERATOR KRFF707ESS01 Fresh food evaporator iced up (Whole lot of ice); ordrng 1 W11033168 (harns-wire) and 1 W11211387 (EVAPORATOR COVER) and 1 WPW10389152 (support), Replaced evaporator fan motor assembly, support and evaporator cover (Fresh food compartment). Tested ok.
Michael M.
whirlpool dryer WFW8640BW0 Customer states unit makes noise when using. F9E1 long drain fault stored in control. Removed top panel and rear panel, ran unit through auto service test. Passed service test but bearing noise is heard from rear motor area.
Michael M.
whirlpool washer WTW4800BQ0 Unit was stuck with drain pump on. Washer was unresponsive and would only hum.Tech found unit unplugged. Plugged unit in and drain pump kicked on. No faults stored in control.RN unit through manual fill, drain agitate and spin. Ran unit through auto service test and passed with no issues. Rebooted control and unit ops as intended. If problem persist will order control.
Michael M.
whirlpool refrigerator No ice production.Tech found no codes with ice maker and water valves operate. Tech found frozen water fill tube at ice maker assembly. Ice maker harvested. Tested heater leads and heater is open. P/n W11087201; ordrng 1 W11087201 (heater), Removed ice maker assembly, removed and replaced heater element. Installed icemaker assembly. Ice maker cycled and filled. Unit ops as intended job complete.
Michael M.
whirlpool dishwasher WDT780SAEM1 Wheels are falling off. Tech found lower rack all wheels are loose and 4 wheels are currently missing from rack. No other issues noted with performance of unit. P/n W10195416V; ordrng 4 W10195416V (dish rack wheel)s, removed and replaced four wheels assemblies. Lower rack now glides smoothly and operates as intended. Job complete.
Michael M.
ikea dishwasher IUD9500WX4 Unit leaks from door. Tech found a pin hole in the plastic housing of inlet water valve W10872255; ordrng 1 W10872255 (valve), removed and replaced damaged water valve. Ran unit through rapid advance and unit ops as intended. Job complete.
Michael M.
WHIRLPOOL MICROWAVE WMH31017FS2 Customer states unit makes a noise and doesn’t work. Tech found lower door interlock had a cracked post not allowing micro switch to be held in place. Replaced lower interlock WP8206419 (Interlock) and micro switches W10727360 (Switch)s. Unit now operates and heats as intended. Unit ops as intended job complete.
Michael M.
whirlpool washer WTW7500GW0 Unit is leaking. Tech found dispenser housing is split at the seam. Ordering new dispenser assembly W11130239; ordrng 1 W11130239 (housing), Removed and replaced water valve and dispenser housing. Unit no longer leaks water onto the floor. Ran unit through auto service test and passed with no issues. Unit ops as intended job complete.
Danny G.
WHIRLPOOL DISHWASHER KDTE204GPS0 Not cleaning dishes Found bad sump assy ; ordrng 1 W11124384 (SUMP ), Replaced sump assy Ran a self test cycle Unit completed with no issues No water leak.
Danny G.
maytag washer MVWB765FW0 Check unit and found error code of overloading and too many suds Ran a few rinse cycle to get rid of the suds Ran test cycle and unit completed with no issues Showed client how to load machine machine and cycles to use depending on clothing material Also advised her to only use HE soap and how much to use.
Danny G.
WHIRLPOOL REFRIGERATOR MFI2665XEM7 Not making ice and dispenser door is closing Found faulty dispenser motor and bad ice maker Need to order parts and rs call ; ordrng 1 W10882923 (icemaker) and 1 WPW10353552 (separator), Replaced ice maker and separator Ice maker cycled and filled up with water Dispenser is closing and sealing properly Advised client to allow 24hrs for a full bucket of ice.
Danny G.
WHIRLPOOL RANGE WFG550S0HV Unit is leaking gas through the manifold Need to order parts and rs call ; ordrng 1 W10859728 (manifold), Replaced manifold Check gas leaks none found.
Danny G.
Client decided to cancel appointment
Danny G.
whirlpool dryer WGD4815EW2 Not starting a cycle Found broken door latch; ordrng 1 WPW10237959 (switch-dor), Replaced door latch Reinstall dryer Unit is working properly.
Andrew P.
kitchenaid refrigerator KFIV29PCMS03 Removed and replaced deli control and main control. Set unit to 8 hour defrost. Tested unit ok; used WPW10589837 (CNTRL-ELEC) and a W11199439 (cntrol)
Andrew P.
whirlpool refrigerator WRX735SDHZ00 Ran unit diagnostics test and all fans and thermistors checked fine. Ice box fan and ice maker thermistor were fine. Customer stated when they fill a large cup of ice it takes a long time to make ice. Instructed Customer that under optimal conditions that the ice maker will only make ice every 90 minutes and it’s a small 6 cube ice maker. Adjusted freezer temp to -3 to help ice production but informed Customer that unit is functioning as designed
Andrew P.
whirlpool refrigerator WRX735SDBM04 Found door switch not engaging when door closed due to dent on door liner. Attached shim to inside liner and tested dispenser and it dispenser ice ok. Advised Customer to leave door closed for a few hours so adhesive will dry and stick.
Andrew P.
MAYTAG WASHER MVWB835DW1 Found unit dead no power from board and UI was shorted at plug in from control harness. Removed and replaced control and UI. tested unit and now functions normally. Used a W10861510 (CONSOLE) and a W11024149 (CNTRL)
Andrew P.
maytag washer MVWB725BW0 Inspected unit and ran auto test. Unit stated leaking when softener dispenser started to fill. Removed top and found softer hose pulled off of dispenser assembly. Reattached hose and secured. Edited unit and no leaks ; Job Cmpltd
Patrick C.
KITCHENAID OVEN KSGG700ESS1 Found bake intermittently sparking. Gets to 145 and shuts off and takes forever to relight. Never reaches desired temp. Needs new harness kit and board ; ordrng 1 W10860916 (module-spk) and 1 WPW10701462 (harns-wire), 8/9/18 20:41: PC there 8/9 THU, 15:44 to 16:31, Removed and replaced parts. Regrounded. Tested and it checked good but did notice connector on harness that goes into dsi has burnt connections. Needs new harness ; ordrng 1 W10580231 (harns-wire), Removed an replaced part.tested unit. All,ops checked good.
Patrick C.
whirlpool washer W10007190 Canceled at the door ; Job Cmpltd
Patrick C.
maytag dishwasher MDB4949SDZ0 Customer states the unit is filling and washing for about a minute and then cancels and drains. Checked the error codes and the one stored was a f8e3 drain circuit stuck on in control . Needs new control per tech sheet ; ordrng 1 W10906430 (cntrl-elec), Removed and replaced part tested unit. All ops checked good
Patrick C.
WHIRLPOOL REFRIGERATOR Found the Unit no cool in the fridge section. Checked coils and their over frosted. Unit not going in defrost. Needs new fan and defrost thermostat. ; ordrng 1 W11033168 (harns-wire),Found the 7nit no cool in the fridge section. Checked coils and their over frosted. Unit not going in defrost. Needs new fan and defrost thermostat. ; ordrng 1 W11033168 (harns-wire), replaced parts, tested all ops normal.
Patrick C.
JENNAIR DISHWASHER JDB9800CWS2 Customer states there is a noise and then unit shuts off. Heard noise and it was coming from the pump. Getting sufficient power and not pumping water out of unit. Checked for blockage and none present. Needs new pump. Removed and replaced pump WPW10531320 (PUMP-DRAIN). Tested unit all ops checked good. Dried up all water and checked for leaks. All ops good no leaks ;
Raymond H.
kitchenaid dishwasher KDTE404DSS0 Upon arrival unit would not heat. Ohmed heater at 13.1ohms. Ran diagnostic and had shorted temp sensor code. Measured resistance of OWI sensor, found out of range. Quoted customer for repair. Customer approved; ordrng 1 WPW10705575 (sensor), Replace sensor and Tested unit. Unit heater turned on. Restarted calibration cycle and explain unit must go on tight for about 30 minutes until the cycle was complete. This will erase all codes and instruct control to turn the heater back on unit functions as designed.
Raymond H.
MAYTAG WASHER MHW6000XW1 Water won’t enter tub and it won’t dispense soap. inspected and found fault codes for dispenser and drain pump. Supplied voltage to pump pump won’t activate. Found bad board, drain pump motor seized, MCU cap burnt. Quoted customer for repair, customer declined.
Raymond H.
whirlpool refrigerator WRF555SDFZ03 Customer states there a smell in unit. Inspected and could not smell much due to a heavy fragrance in home. Also found customer using baking soda with small opening not catching odors. Also has a lot of uncovered fresh food. Contacted Rich 7722730819 and discussed, was instructed fragrances from home like candles can cause these issues also the lack of proper Odor filters is contributing to issue. Customer needs to install odor filters and check produce for expiration. Unit functions as designed at time of service.
Raymond H.
maytag washer MVWC565FW1 Unit would only display red flashing light. Inspected and found lid latch fault codes, lid latch out of range. Replaced latch, calibrated and tested unit. Unit functions as designed.; Job Cmpltd
Raymond H.
whirlpool microwave WMH53520CS1 Upon arrival turn table motor buzzing but not turning. Also found cracked driver. ; ordrng 1 W10337248 (driver,turntable) and 1 WPW10466420 (motor-turn),
Raymond H.
kitchenaid refrigerator KRMF706EDF01 Excessive snow like frost in FC. Inspected and found door open slightly allowing warm air inside. Performed LED test and cabinet was sealed. Open and shut door from side of handle and recreated issue, interviewed cx and found her sons shutting from right side of handle when closing. Unit functions as designed, instructed cx on proper use and care of unit
Raymond H.
whirlpool range AGR5330BAS3 Used shop vacuum to remove all broken glass, installed glass door. Also right front burner not igniting. Tested and found bad burner head. Also oven seal is torn. ; ordrng 1 WP98017461 (cap-burner) and 1 WPW10535778 (gaskt-door) and 1 WPW10636224 (burnr-top)Replaced burner head, cap, and door seal. Pulled unit out and cleaned up broken glass under unit and verified no glass shards in unit. Unit functions as designed.; Job Cmpltd
Billy J.
maytag washer MVWB765FW1 Customer stated unit giving of found hot water valve not opening removed and replaced valve retested job complete. Used a W11165546 (Valve)
Billy J.
MAYTAG WAHSER MVWC360AW0 Customer stated unit making load noises noticed cam was loose rubbing against guard tightened resecured and retested all ops sound as designed job complete
Billy J.
maytag washer MVWC416FW Unit was leaking tilted unit back and gearcase was pouring out oil removed and replaced gearcase W11035747 (Gearcase). retested job complete. all functions work as designed no leaks at this time.
Billy J.
whirlpool refrigerator WRS555SIHZ00 Unit won’t dispense ice and has a ton of frost build up in ice bucket instructed customer when he gets ice to fully press paddle other wise ice gets stuck in ice door and unit get frost. cleared all ice, retested job complete.
Billy J.
whirlpool refrigerator RDRS2362AW arrival removed and replace icemaker do to it being cracked and leaking retested job complete. Used a 4317943 (ICEMAKER)
Bryan D.
WHIRLPOOL REFRIGERATOR KRMF706ESS01 customer stated that after installation of fridge doors were uneven. Right door sat higher than the left. Adjusted door on right side. Door even. Customer approves repair. No dents. Dings. Or scratches caused by tech
Bryan D.
whirlpool oven WGG745S0FS02 Upon arrival customer states oven does not light. Read notes saw regulator was recently changed. Found switch on regulator in off position. Turned switch to on position and oven started right up. Customer approves repair At this time. No dents dings or scratches caused by tech.
Bryan D.
whirlpool washer WTW7500GC0 Customer states wash times are long and the clothes are wet after cycle. Ran diagnostics only code received was off balance load detected. Unit functioned as designed in diagnostics. Calibrated unit and instructed customer on proper loading to ensure and even load. No dents dings or scratches caused by tech.
Bryan D.
whirlpool dryer WGD7500GC0 states air duct is burned and smells burning smell. Inspected unit found flame would ignite then die 20 seconds later. Removed vent ran unit flame stayed lit. Informed customer they had a restricted vent and it needs to be cleared. Informed customer that air duct being burned is normal. No need for repair. No dents dings or scratches caused by tech.
Bryan D.
WHIRLPOOL WASHER WFW75HEFW0 Upon arrival customer states washer is stuck in drain cycle and flashing f7e1 long drain. Removed front panel. Found that drain filter was clogged with cardboard. Instructed customer to check pockets and be clear that nothing is in pockets. Cleared drain. Calibrated and tested unit. Unit is functioning as designed customer approves of repair at this time. No dents dings or scratches caused by tech.
Bryan D.
maytag washer MVWB835DW1 Cx states poor spin. Spots still being left on clothes. Tried to test unit in diagnostics. Unit would not respond turned off by its self then turned on and tried to cycle. Ordering control; ordrng 1 W11111453 (cntrl-elec), Removed and replaced control and UI. Calibrated and tested unit. Unit functioning as designed.
Dane K.
KITCHENAID REFRIGERATOR KSC24C8EYY02 Unit never reached desired temperature. Call tech-support and spoke to Andrew. With Andrew I found UV dye around insulation inside cabinet around suction tube. Unit is non-repairable.
Dane K.
KITCHENAID REFRIGERATOR KRFC400ESS Upon arrival the unit was not making ice. Found icemaker water valve would not close all the way causing ice maker to freeze up and sort out. Unit needs new water valve and ice maker ; 1 WPW10300024 (icemaker) and 1 WPW10312696 (water inlet valve), Removed and replaced water valve and icemaker and tested unit. Unit functions normal now.
Dane K.
whirlpool rerfigerator WRF535SWHV00 Upon arrival unit was freezing everything in the fresh food compartment. Removed and replaced damper door electronic control and thermostat kit. Unit functions normal. WPW10594330 (CONTROL) a 12002355 (THERMISTOR KIT) and a WPW10503278 (CNTRL-ELEC)
Dane K.
whirlpool refrigerator GI6SARXXF02 pon arrival unit was not going into defrost. Found defrost them is that sorted out and took out relay on main board. Unit needs new harness with defrost sensor and controller; rqstng P&A on 1 WPW10285199 (cntrl-elec) and 1 WPW10285199 (cntrl-elec), Removed and replaced control and tested unit. Unit functions normal now.
Dane K.
whirlpool washer WTW7040DW1 pon arrival the unit would not fill and was living in F fault code. Found water valve not opening. Removed and replaced water valve and tested unit. Unit functions normal now. Used a W11220230 (Valve)
Dane K.
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Unit is still freezing food in the fresh food. Call tech-support and spoke to Adrian. Ran over several test Adrian suggested changing user interface; ordrng 1 W11043015 (panel-ui), Removed and replaced user interface panel and tested unit. Unit functions normal.
Dane K.
frigidaire refrigerator FFHT2021TW Upon arrival the fresh food compartment was not cooling. Found evaporator fan not turning. Removed and replaced evaporator fan motor and tested unit. Unit functions normal; used 1 242077702 (FAN)
Dane K.
maytag dryer MGDB835DW3 Upon arrival the unit would not start it would all meet up. Found sock and undergarments and blower wheel preventing it from turning. Removed obstruction from blower wheel and tested unit. Unit functions normal now
George Y.
whirlpool dryer CGM2745FQ0 Unit still unresponsive. Ordering new motor. Did not reschedule due to part availability. ; ordrng 1 W10841144 (motor-drve), Installed motor. Unit still failing to engage motor. Found dryer not turning on found bad thermal fuse need to replace ok to order part office to call customer wen part in.; ordrng 1 WP3392519 (fuse-thrml), Installed thermal tested check out ok complete
George Y.
kitchenaid refrigerator KRFC300ESS01 Found refrigerator after 2weeks exexively motor noise out of damper control 2 one change out spoke to whirlpool wants our distributor to order part from whirlpool fresh stock damper control; ordrng 1 WPW10594329 (control) Installed new damper tested check out ok complete. No dents or dings cause by tech.
George Y.
whirlpool refrigerator WRS588FIHV00 Found refrigerator21c in freezer. 1c freshfood way to cold recalibrated and set on free high 0freezer. 37recomended setting s customer instruct unit was set to cold .no dents or dings cause by tech.
George Y.
whirlpool microwave UMV1160CW3 Found microhood functioning customer experience stating door not closed wen door closed reposition bottom door switch checking ok complete . No dents or dings cause by tech.
George Y.
WHIRLPOOL WASHER WTW8040DW4 Found washer with lf error long fill put into diagnostic cold water side trikiling hot checking ok replace valve ok to order part. Ordrng 1 W11220230/valve; Installed new valve tested ok complete . No dents or dings cause by tech.
Kenneth M.
maytag washer MVWC415EW1 Found unit making noise during agitate. Found unit had a worn down agitator. Replaced agitator and tested unit. Unit is now working properly. Customer approves function T this time. No dents dings or blemishes on or around unit caused by technician. Used a W10836496 (AGITATOR)
Kenneth M.
whirlpool refrigerator WRT518SZFM00 Found unit is freezing food in the fresh food compartment. Upgrading control and thermistor on return visit. Will also upgrade fan for better cooling in the refrigerator. ; ordrng 1 WP2163777 (blade-fan), Installed thermistor. Fan blade and control. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Kenneth M.
whirlpool refrigerator WRS312SNHM00 Found fridge not cooling due to iced over evap. Defrosted evap and tested unit. Unit is now working properly. Informed customer if problem continues to call back. No dents dings or blemishes on or around unit caused by technician.
Kenneth M.
KITCHENAID OVEN KEBS277SSS00 Installed relay and tested unit. Unit is working on 5e lower oven. Top oven bake element is working but broiler element is not. Broiler element is bad. Tested all the way to element. Ordering new element. Rescheduled customer for Thursday 8-16-18 collected in full remaining balance of $281.15 via CC; ordrng 1 WP9760588 (transformr) and 1 WP9760774 (elmnt-brol), Installed element and tested unit. Unit is now working properly. Transformer was incorrect for model. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Erick S.
WHIRLPOOL REFRIGERATOR WRF555SDFZ05 Found compressor super hot. Unit is no longer cooling in either compartment. Freezer evap has a ball full of frost. Evap has restricting csusing unit not to cool. While inspecting evap found compressor making loud rattling noise as well. Unt will need seal system; ordrng 1 W11209866 (COMPRESSOR) and 1 WPW10313899 (evaporator), Re isntalled new parts on unit. Pulled vacuum,recharged system,inspected for leaks and found none. Installed new evaporator. Compressor once again is not working. This is second compressor that will not fire. Amp draw is at 11.5 Causing compression not to run. Called techline and came to the conclusion that units parts are defective. Cust is very upset and will call into whirlpool for replacement.
Erick S.
whirlpool washer WTW5000DW1 Cycled unit through diagnostics and found unit with shifter error causing it not to spin. Cam joint had slipped from shifter causing it not to engage. Removed cam and shifter. Reinstalled and secured both. Retested it and it passed all diagnostics test with no errors. Job comp
Erick S.
KITCHENAID DISHWASHER KDTE204DSS0 Found unit leaking through upper left. corner. Screws that hold very top rack in place was loose. Can see water marks running down the outside of unit. Retightned and secured all screws around unit. Retested it and it passed all tests with no leaks.
Erick S.
FRIGIDAIRE REFRIGERATOR FFHB2750TD Cycled ice maker and found it over fixing which is causing noise and not making ice. Repalced ice maker. It cycled and filled with no error. Used 1 243297606/ICE MAKER
Erick S.
whirlpool refrigerator WRF560SEYM Found unit leaking due to cracked water Elbow. Unit will need new fitting.; ordrng 1 WP4373559 (fitting), Installed new parts on unit. Retested ice maker and it cycled and filled with no errors. Job comp
Erick S.
frigidaire range FFGF3054TS Left front burner valve making lots of noise. Bleeding has more than normal. Made adjustment to valve but it did not make a difference. Vsvle will need to be replaced; ordrng 1 5304506548 (valve), Installed new valve on unit. Unit persisted with same hissing noise. Called techline and spoke with William. He explained hissing is normal. Valves are linear and not pressure. Not adjustments are available. Both center valve and left front can make hissing.Got file number 81921724Unit tested normal operation
Erick S.
whirlpool icemaker WRS325FDAM pon arrival found compressor making noise. Compressor has bad winding causing poor cooling.and will need to be replaced. While inspecting compressor also found fan blade missing fin. Condenser fan blade will also need to be replaced.; ordrng 1 W10156818 (fan blade) and 1 W10309988 (compressor), Installed new parts on unit. Pulled vacuum,recharged system, inspected for leaks and found none. Unit is now cooling in both sections.
Enrique R.
maytag dryer MEDC215EW1 Unit not powering on . I found an open thermal fuse . Replaced the fuse , truck stock . Now all functions checked normal . ; used 1 WP3392519 (THERMAL FUSE)
Enrique R.
maytag washer MVWB765FW1 Unit not filling with water . In diagnostics , found long fill error . Replaced the valve W11165546 (Valve). Calibrated the washer . All functions checked normal at time of service. No leaks .
Enrique R.
maytag washer MVWC565FW1 Not spinning/draining . I diagnosed the unit . Found no error codes . Performed calibration , ran a quick wash cycle test . All functions checked normal . Customer needed instructions
Enrique R.
whirlpool washer WTW5000DW1 Unit not completing the cycle . I found lid lock fault . I installed new lid lock W10838613 (LATCH) . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks .
James M.
WHIRLPOOL RANGE ACS3350AW Range burners not sparking. Ordering new spark module; ordrng 1 WP31962701 (module-spk), Replaced spark module and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech.
James M.
whirlpool dishwasher WDT920SADH2 Customer stated that unit wasn’t washing dishes. Tested unit and found no error codes. Unit passed auto test and ran cycle without problems. Unit had excessive soap in bottom of unit. Instructed customer on vinegar usage to remove the soap build up. Customer agrees and approves at this time.
James M.
maytag washer MVWX655DW1 Customer stated concerns at water level. Found using wrong settings for heavy items. Customer understands settings better and approves of functions at this time.
Ian B.
ROPER DRYER RED4516FW0 Unit pulled out and vent disconnected. Tech found unit may have had excess lint buildup from crushed vent,that may have smoldered in element. Vent was disconnected, allowing normally expelled air into room, which normally has heat odors. Attached vent properly and tested. Unit now tests good with no failures or damage to home.
Ian B.
KITCHENAID COOKTOP KICU569XSS00 Tech found that customer was using a set of pans, that was not meant for induction cooktop‘s. Tested with several other induction compatible pans, and found all zones are working normally. Instructed customer on induction symbols to look for when purchasing pans for an induction cooktop
Ian B.
KITCHENAID MICROWAVE KMDS104ESS02 Tested unit and found all functions and button is working normally. Instructed customer on proper button usage. Job Cmpltd.
Timothy J.
KITCHENAID REFRIGERATOR KFIS29BBMS03 Inspected unit and found the fill tube frozen again. Found q20vac at heaters and the heaters have about 4k ohms each of resistance. Heaters get warm when turned on. Called WPTS who stated if the heaters and voltage are ok then they and the high voltage board check. According to WP The only other things could be air migration and a UI failure. ; ordrng 1 W10759801 (cntrl-elec), Installed controls. Tested unit unit operating normally . Customer to monitor ice production and to report if normal ice production does not resume.
Timothy J.
whirlpool washer WTW4816FW2 Unit does not latch. Replaced latch W10838613 (LATCH) and tested. Unit checks ok.
Timothy J.
kitchenaid dishwasher KDRU783VSS03 Rh light is on door closes just enough to turn of light when pushed. Per tech bulletin the baskets and hinges are suspect. Both are in bad condition. ; ordrng 1 W10782122 (hinge-door) and 1 W10782123 (hinge-door) and 1 W10877014 (gaskt-door), Installed parts. Noted many of the panels are RUSTED and the original screws do not fit in the enlarged holes. Tried inserting larger screws I had on hand.
Ethan S.
jennair refrigerator JS42NXFXDW10 Upon arriving to the customers home customer stated that the bell arm broke replaced ice maker and Bell alarm due to Bell arm eyelet broke off as well job is complete. Used WP2304354 (ARM-SHUT) and WPW10277450 (ICEMAKER)
Ethan S.
whirlpool refrigerator WRF992FIFM00 Upon arriving to the customers home customer stated that the unit was not cooling customer does have extensive damage done to the unit both doors are not closing properly door is dented panel on top that covers all the wires and water lines is broken and Customer also stated when he move the unit outside he had to take all doors off once he moved unit outside of unit stopped cooling called Whirlpool tech line tech line did say that the unit was considered customer neglect and it’s up to customer care whether they determine that or not jobs complete;
Ethan S.
maytag dishwasher MDB4949SDM2 On arriving at a customers home, customer stated that the unit would not fill. his water tested fill valve fill valve does not coming out properly replaced fill valve tested unit unit checks good job complete no leaks; used 1 WPW10327249 (Valve)
Chris M.
WHIRLPOOL REFRIGERATOR WRX735SDBM02 left door Mullen Was not retracting like it should causing door to stay open. Found it to have a broken bracket therefore it was not opening and closing like it should. I Removed and replaced it with new one all functions are good now. Also went over settings and functions of customers new refrigerator.
Chris M.
WHIRLPOOL REFRIGERATOR WRS311SDHM00 ice container has a crack in it at the bottom of ice bin. Ordering new ice container will return on Thursday anytime; ordrng 1 WPW10558424 (ice-contnr), On return visit today I replaced defective ice container that was cracked. Installed new one checked cubed and crushed ice at dispenser. Everything checks out good. Job complete
Chris M.
KITCHENAID DISHWASHER KUDS03FTSS2 dishwasher would not start it with power off on its own. Upon arrival I was able to enter it in diagnostics receive no error codes. Cycled through test fine but trying to get it to run a normal function it would not start it all. Noticed LED lights were not all lighting up on Panel indicating there is a short what’s in that board. Quoted customer a price on control board and panel they decided they’re just going to replace it with a new one.
Chris M.
KITCHENAID REFRIGERATOR KRFF305ESS00 On today’s visit removed old compressor And installed new one . Also welded in new filter dryer and installed new start device. Then put system into a vacuum to -30 psi. Then proceeded To charge system with 5 ounces of R- 134A refrigerant. Then pulled a amp draw on new compressor and also checked my head pressure and suction pressure everything is within specs.New compressor is functioning properly refrigerator is now removing inside warm air and temperature is starting to drop as designed . Told customer to allow 24 hours to reach temperature. used 1 W10507884 (compressor)
Irvin F.
JENNAIR REFRIGERATOR JF42NXFXDW01 The butter dish face is broken, the filter head is broken. Replaced filter. Door on order. CX paid for the complete call. Waiting for butter dish cover, Replaced butter dish cover WPW10131132 (DOOR-COMP) . All ops normal.
Irvin F.
FRIGIDAIRE REFRIGERATOR LFFH20F3QWC the unit just goes out and gets warm. Checked the evap motor heater and bimetal, all pass. Found the defrost timer is not advancing out of defrost. The gasket on each side of panel are missing pieces. ; ordrng 2 216204902 (gasket-evap cover)s and 1 297318010 (timer), eplaced defrost timer. Installed gaskets. Powered unit, all functions operating. Allow 24 hrs for unit to freeze completely. ; Job Cmpltd. Restrictions in cap tube, no frost pattern. Frost stops at cap-tube of evap coil. Replaced filter drier. Vacc and charged system, failed the compressor has oil in the lines. Need to replace compressor. ; ordrng 1 297414054 (compressor), used 1 W10143759 (DRIER (SERVICE)
Irvin F.
FRIGIDAIRE REFRIGERATOR LGHK2336TF0 The solinoid is not opening fully, causing slow fill. Power to the valve, is correct. Unit needs replacement valve. ; ordrng 1 242252702 (valve), Removed power. replaced valve. Purged water line, and valve thru dispenser. All ops normal.
Douglas P.
BOSCH DISHWASHER SHX68T55UC/07 dispenser door doesn’t open properly found dispenser is broken remove and replace dispenser unit is now operating properly; Job Cmpltd,
Douglas P.
frigidaire refrigerator LFSS2612TF0 Found fridge to be leaking water from ice maker found icemaker ice level screw was almost all the way in causing unit to overfill and leak water adjusted screw to proper water level unit is no longer leakin
Douglas P.
ELECTROLUX DRYER EIED200QSW00 , Unit throwing a 63 error code called tech one tech line had me chess continuity through here wires wires have good continuity had me check continuity an element no continuity need to replace heater; ordrng 1 136611032 (heater), Removed and replaced heating element unit is heating properly; Job Cmpltd.
Douglas P.
WHIRLPOOL REFRIGERATOR WRT311FZDB00 Door not closing properly found door has bow in it causing door to not seal properly ordering door and door gasket; ordrng 1 2177311 (gasket,door ff (blk)) and 1 LW10599396 (dor-fip), Removed and replaced fridge door unit working and sealing properly.
Douglas P.
whirlpool refrigerator WRF555SDFZ05 Called tech line tech line stated thermistor is out of range and board is malfunctioning need to replace both again; ordrng 1 12002355 (thermistor kit) and 1 W11043763 (cntrl-elec), removed and replaced thermistor and control unit seems to be temping properly customer to watch; Job Cmpltd.
Douglas P.
whirlpool dryer WED4815EW1 Turns on but is not doing anything. Found drum not turning when unit is running found belt to be broken removed and replaced belt with dryer repair kit 4392065. unit is working properly.
Douglas P.
WHIRLPOOL REFRIGERATOR WRV986FDEM01 Customer states unit leaking from icemaker found icemaker to be double filling unit also has service pointer for adapter kit ordering icemaker adapter kit in control; ordrng 1 W10864518 (adapter) and 1 W11188383 (ICEMAKER) and 1 WPW10675033 (cntrl-elec), Removed and replaced adapter and icemaker unit is functioning properly
Douglas P.
whirlpool refrigerator KFIS29PBMS00 Unit iced up on fresh fruit evaporate or customer to shut down fridge on Sunday night so we can come in early Monday morning and replace thermistors unit needs more work, Moved or replaced thermistor unit is cooling ; used 1 W10316760 (THERMISTOR) Tech line had me check pressures said pressure is indicated low side leak checked all connections could not locate a leak tech line advise me unit is being put up for review due to having possibly can liner; Job Cmpltd
Douglas P.
MAYTAG WASHER MVWB835DW0 Unit has a bad water valve water valve constantly leaking remove and replace valve unit working properly; Job Cmpltd.
James R.
whirlpool dishwasher WDF760SADB2 motherboard and heating element not working. replaced 1 W10854220/cntrl-elec 1 W10703867/heater1 Wpw10195091/thermostat. Unit working properly.
James R.
WHIRLPOOL REFRIGERATOR WRF767SDHZ00 Icemaker not cycling unit needs new icemaker; ordrng 1 W10886939 (icemaker), replaced IM. Unit filled and cycled. Unit working properly
James R.
MAYTAG RANGE MER6600FZ1 Switches were sheered off from delivery. R&R switches. When testing the knobs pushed in too far breaking switches. Unit needs new switches and knobs; ordrng 4 W11092479 (knob)s and 2 WP3149404 (switch-inf)s, replaced all parts. Unit working properly
James R.
WHIRLPOOL WASHER LXR7244JQ3 LEAKING WATER FROM BOTTOM. Unit needs pump assembly; ordrng 1 WP3363394 (pump), replaced pump. Unit working properly.
Cruz B.
WHIRLPOOL REFRIGERATOR WRF535SWHZ01 Found freezer gasket not sealing, used heat gun to straighten out, found same result, cooling temps doors leveling ice and water dispenser are all working fine, ordering part gasket for unit. ; ordrng 1 W10571967 (frz door gasket (gr)), Installed new part ( gasket) into unit. Gasket is sealing properly, door is opening and closing as designed.
Cruz B.
WHIRLPOOL REFRIGERATOR WRF767SDEM00 Ice maker is not working. Installed new part W11188383 (im,rc) into unit. Water filled mold, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine
William L.
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Not Dispensing Any Ice, Re-installed bail wire in ice maker, cleaned ice off bottom of freezer, bailwire functioning as designed.; Job Cmpltd