Near Arcadia, CA 91006
Andy
Job Details: 03/16/2020
DISHWASHER KITCHEN AID KDTM354DSS3 "Not washing and arm broken, replaced sump assembly and spring arm tested unit working properly"
Near Visalia, CA 93291
Frank
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated the freezer light on dispenser board keeps on/offPerformed diagnostics Found bad control dispenser boardInstalled partTested Passed All goodJob completed
Near Turlock, CA 95380
Cruz
Job Details: 03/16/2020
WASHER MAYTAG MVWB855DC3 "Need more work - f7e5 error code faulty clutch, unit will not fill, wash, due to bad clutch, ordering part for unit. ; ordrng 1 W10754448 (clutch)"
Near Visalia, CA 93291
Frank
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Customer stated not giving accurate measurements on water fill fromDispenser Installed control panel boardTested PassedIce maker still isn’t making ice maybe a few cubes that’s it Will order part; ordrng 1 W11312191 (valve)
Near Visalia, CA 93277
Frank
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Reset program mode code 12 all good Job completed
Near Hanford, CA 93230
Enrique
Job Details: 03/16/2020
WASHER WHIRLPOOL WFW7590FW "Arrived at customers home . mrs. cooper stated , the store already exchanged the washer ."
Near South Pasadena, CA 91030
Juan
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "Freezer led lights are off, not producing ice, and not dispensing ice. Freezer leds need to be replaced. Wire harness is damaged at lower hinge of freezer door.; ordrng 1 LW10728959 (dor-fip) and 1 W10876365 (light) and 1 W11202789 (motor) and 1 W11226500 (light)"
Near Altadena, CA 91001
Juan
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Ice maker mechanism was getting stuck, mid harvest cycle. Replaced ice maker, checked ops. New ice maker went through harvest cycle fine."
Near San Luis Obispo, CA 93401
George
Job Details: 03/16/2020
MICROWAVE WHIRLPOOL WML55011HW2 Found microhood door warp not sealing properly ok to order part.; ordrng 1 W11206158 (door/mw)
Near Santa Maria, CA 93458
George
Job Details: 03/16/2020
DRYER ELECTRIC WHIRLPOOL WFW7590FW0 Need the correct clamp ok.; ordrng 1 W11266654 (clamp)
Near Arroyo Grande, CA 93420
George
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Found refrigerator freezer door gasket not sealing reposition remolded gasket retested check out ok complete. No dents or dings cause by tech.
Near Calabasas, CA 91302
Danny
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 Freezer is not cooling properly Found evap cover full of frost and fan making noises Forced a defrost cycle and unit is defrosting Found version number of 200 Unit will require a new harness sensor and new control software update ; ordrng 1 W11109595 (motor-evap) and 1 WPW10675033 (cntrl-elec)
Near Paso Robles, CA 93446
Tom
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW7500GW2 "Entered diagnostics, found error codes F9E2, F0E3, F0E5. Cleared error codes, entered diagnostic tests, Lid Lock good, Water Valves good, Agitate good, Drain good, Spin good. Unit is level and Tub is leaning excessively to the right, compression check shows a weak Suspension, replace Suspension./Suspension - (W11130359); ordrng 1 W11130359 (suspension)"
Near Los Angeles, CA 90027
John
Job Details: 03/16/2020
DISHWASHER KITCHENAID KDTE204EPA1 "The dishwasher was not heating up the water. The wash pump and motor assembly was not engaging in washing the dishes at all. Replace the motor and pump assembly, the washer tested good. Gave the customer some instructions for a better wash."
Near Covina, CA 91724
Stephen
Job Details: 03/16/2020
OVEN WHIRLPOOL WOS11EM4EB01 Ran diagnostics. No error codes found. Found oven miswired in junction box. ( reversed polarity- ground connected to hot wire). Instructed customer to call licensed electrician to correct or replace wiring to junction box. Complete.
Near Burbank, CA 91505
John
Job Details: 03/16/2020
RANGE WHIRLPOOL AGR5330BAW3 The front and rear left burners were not igniting fast enough with a customer. Adjusted the igniter core so it was at a proper distance for a better spark and ignition. Also adjusted the simmer flame on the left front burner to be smaller. The range tested good.
Near Calabasas, CA 91302
Danny
Job Details: 03/16/2020
DRYER MAYTAG MGDB835DC4 Unit is making noise Found faulty pulley Replaced and install dryer repair kit Reinstall unit and unit is working and cycling properly
Near Los Angeles, CA 90065
John
Job Details: 03/16/2020
WASHER WHIRLPOOL CAE2745FQ0 Replace the control and the selector switch for the water level temperature. The customer left me some change to start washer. But I was unable to start it with the money that was left for me. If there’s more issues with this I will have to go there with the customer and they will have to have the key for me to get back into the mechanism. The washer tests good in it’s on test mode now in the light display.
Near Los Angeles, CA 91604
John
Job Details: 03/16/2020
REFIRGERATOR KITCHENAID KRFC300ESS01 "The damper motor is noisy, making a grinding sound as it opens and closes. This is the second one that I will be changing in this particular machine. Ordering the part ; ordrng 1 WPW10594329 (control)"
Near Glendale, CA 91202
Leon
Job Details: 03/16/2020
FREEZER KITCHENAID KBBR206ESS01 Cx stated that no lights in freezer section and top lights in fresh food section Ordering module light.; ordrng 4 W10908166 (module)s and 2 W10908166 (module)s
Near Los Angeles, CA 90065
John
Job Details: 03/16/2020
WASHER WHIRLPOOL CAE2745FQ0 This is a duplicate
Near Burbank, CA 91506
John
Job Details: 03/16/2020
DISHWASHER KITCHENAID KUDC20CVSS2 "The wire harness at the control is melting onto the control. This is what the customer is smells. Due to the burn of the control. And the wire harness. The odor will not be able to be removed from this dishwasher. It will need a main control, and the wiring harness. Plus about 2 1/2 to 3 hours of labor to rewire it."
Near Castaic, CA 91384
Randy
Job Details: 03/16/2020
WASHER WHIRLPOOL MVWB765FW3 Removed and replaced control and fascia. Tested. Now working as designed job complete. Passed tests. No more error codes
Near Fresno, CA 93722
Irvin
Job Details: 03/16/2020
KITCHEN WHIRLPOOL WDF520PADM7 "Cx says unit is not draining. Cx removed water, test failed. The motor is seized up. Replaced motor test drain passed. All ops normal."
Near Santa Clarita, CA 91355
Raymond
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW5000DW3 "Replaced control and tested, unit functions as designed. Did not need other components."
Near Bakersfield, CA 93308
Erick
Job Details: 03/16/2020
WASHER MAYTAG MVWC565FW0 Install new parts on unit. Retested in a basil test when your failures at the time of service. Job complete
Near Modesto, CA 95355
Lance
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFF305ESS00
Near Pasadena, CA 91107
Francisco
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL ED5SHAXMT00 Removed and replaced optics and ice maker assembly. Asked cx to monitor unit and will follow up to ensure proper function. Bad area so I’m not sure if transaction went through when trying to collect balance.
Near Bakersfield, CA 93314
Jim
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Install freezer fan motor; schdld next appmnt for 3/16 MON !
Near Covina, CA 91723
Stephen
Job Details: 03/16/2020
WASHER AMANA NTW4516FW3 "Ran diagnostics. No error codes found. Water tested. Found pump to tub hose connection leaking. Reinstalled hose and clamp to pump. Ran auto test cycle. Fills, agitates, drains, rinses, and spins properly. Complete."
Near Bakersfield, CA 93313
Michael
Job Details: 03/16/2020
RANGE WHIRLPOOL WFG320M0BS3 "Needs work- found faulty icemaker assembly, leaking water when filling, possible crack on underside. Gave customer quote for icemaker and repair, and has declined any further repair. Advised customer if still reconsider, please reach out to us."
Near La Puente, CA 91746
Stephen
Job Details: 03/16/2020
REFRIGERATOR BO WHIRLPOOL WRB322DMBM01 Ran diagnostics. Found top of RC door dented. Needs RC door and name plate. ; 1 13107554SQ (DOOR- SS) and 1 W11223753 (BADGE)
Near Modesto, CA 95355
Lance
Job Details: 03/16/2020
OVEN WHIRLPOOL WFE525S0HZ1 "Tech line sr#7727377978-burning smell, oven not heating. Took off back panel, found wiring harness damage and needs wire harness, nut, and fuse. ; ordrng 1 W11134844 (harns-wire) and 1 WP3196548 (fuse-thrml) and 4 WP3400029 (nut)s and 1 WPW10245259 (block-term)"
Near Burbank, CA 91505
John
Job Details: 03/12/2020
DISHWASHER JENN-AIR JDTSS244GS0 The customer dropped a piece of plastic onto the heating element. Had to Replaced main control because the Dishwasher would not start. Replaced main control the dishwasher tests good. But smells like burnt on the inside. Let management know about this dishwasher. It runs fine it just smells.
Near Hesperia, CA 92345
Cesar
Job Details: 03/12/2020
RANGE AMANA AGR5330BAS3 Switch unclipped from valve caused switch to turn and and send voltage to spark module properly clipped switch in and all checked good
Near Hesperia, CA 92345
Cesar
Job Details: 03/12/2020
DRYER MAYTAG MGD5630HW1 Replaced control and ui per tech line unit tested good. Also checked exhaust temps they also checked good
Near Victorville, CA 92395
Cesar
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Ice maker ice lev l arm was not inserted into ice maker causing ice maker bucket to over fill and jam up ice maker. Reinserted arm and cleared ice build up all checked good
Near Victorville, CA 92392
Cesar
Job Details: 03/12/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Customer did not defrost unit as instructed on previous visit. Put the steamer to the vents and cleared ice left in vents but can’t clear frozen evap drain unit will still need to be shut down for 24 hrs
Near Victorville, CA 92392
Cesar
Job Details: 03/12/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 Replaced door all checked good
Near Los Angeles, CA 91602
Leon
Job Details: 03/12/2020
OVEN WHIRLPOOL WFC150M0EB3 Replaced control board.Unit working properly as designed
Near Los Angeles, CA 91352
Leon
Job Details: 03/12/2020
ALPHA MAYTAG MHW5100DW0 Replaced all parts.After running diagnostic check unit working properly as designed
Near Modesto, CA 95356
Lance
Job Details: 03/12/2020
REFIRGERATOR KITCHEN AID KRFF707ESS01 "Fixed-replaced compressor, installed access valve and filter drier. Also, replaced 3 way valve and charged to manufacturing spec. Unit has began cooling, please allow 36hrs for proper cooling."
Near Escalon, CA 95320
Lance
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW5000DW3 "Tech line sr#7727357087 No errors stored in memory. Calibration passed, auto test passed. Did hear thumping noise during fill operation. Instructed customer Needs plumber to install hammer wAter kit, designed to stop the hammering. Unit is working as designed."
Near El Monte, CA 91732
Andy
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS "Not dispensing ice, removed Auger motor and found the wire harness was not installed correctly had reinstall wire harness to auger motor tested unit working properly"
Near Denair, CA 95316
Cruz
Job Details: 03/12/2020
WASHER MAYTAG MHW6000AW0 "Fixed 4 FCC- found soap dispenser to be broken and cracked, cx claims when pulling out dispenser it had fallen onto floor and broken. I then installed new part (dispenser) put unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks. Unit is working as designed, cx ok repair."
Near Denair, CA 95316
Cruz
Job Details: 03/12/2020
DRYER MAYTAG MEDB835DW4 "Fixed for FCC- found unit making a scraping sound during use, removed front panel and drum and found belt and rollers to be bad, I then installed new part (dryer repair kit ) from sp, reassembled drum and front panel, tested unit in a high heat cycle it heated fine, no scraping sound, runs quiet, unit is working as designed, cx ok repair. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Tulare, CA 93274
Chase
Job Details: 03/12/2020
WASHER WHIRLPOOL NTW4516FW3 Installed new parts. Tested. All ops now testing normal. Unit now working by design and draining with no problems. Job complete.
Near Santa Maria, CA 93455
George
Job Details: 03/12/2020
WASHER MAYTAG MVWB855DC1 Found washer not draining need to replace drain pump and control display ok to order part.; ordrng 1 W10876600 (drain pump) and 1 W11226503 (console)
Near Burbank, CA 91504
John
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRS965CIAH00 "I had the wrong part, just didn’t see the proper part online until now. Ordering the valve; ordrng 1 WPW10341320 (valve-inlt)"
Near Monterey Park, CA 91754
Juan
Job Details: 03/12/2020
WASHER WHIRLPOOL MHW5630HW0 "Drain pump filter was clear/clean no obstructions. Replaced drain pump, ran diagnostics. Unit is working properly at the time of service."
Near Montebello, CA 90640
Juan
Job Details: 03/12/2020
M/W OTR WHIRLPOOL WMH31017HS3 "Found door was damaged. Replaced door, checked for cosmetic or mechanical issues. Door checks fine."
Near Alhambra, CA 91801
Francisco
Job Details: 03/12/2020
WASHER WHIRLPOOL WFW560CHW0 Checked unit found latch not locking. After further inspection found loose wire harness at latch. Re seated connector and tested ops unit now working as designed.
Near Porterville, CA 93257
Michael
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW5000DW2 Cx states unit made a humming noise and would not finish wash cycle and they unplugged unit to stop the noise. Unplugged on arrival. Plugged unit in and drain pump began to run. Manually cancelled drain pump. F0E1- oversuds F0E5- off balRemoved console and verified no obstruction in pressure hose.Ran auto service test unit filled agitated drained and spun hi speed spin cycle as designed.
Near Springville, CA 93265
Michael
Job Details: 03/12/2020
DRYER WHIRLPOOL WED6620HC1 Cx states unit makes a rubbing noise while spinning. Found dent on right side panelRemoved drum and bent side panel straight. Reinstalled all parts and retested operations. Unit now spins with out making a rubbing sound. Cx had a restricted vent due to position of dryer advised to make sure proper flow when using unit. All ops are now normal job complete
Near Hesperia, CA 92345
Cesar
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Found multiple failures.1 damper door grinding when opening and closing, 2 ice maker has power but will not cycle. 3 door switch in freezer has ice build up inside of it damaging switch. and 4 freezer rails are not closing freezer door correctly causing air leaks in to freezer. Rerouted for switch, ice maker, rails and damper. ; ordrng 1 12002646 (light switch) and 1 W10884390 (icemaker) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket) and 1 WPW10594330 (control)"
Near Selma, CA 93662
Jonathan
Job Details: 03/12/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 Installed door tested working to spec
Near Dinuba, CA 93618
Jonathan
Job Details: 03/12/2020
WASHER WHIRLPOOL MVWC565FW1 7727320655 called tech they video with said they will not put any more parts tell unit is installed properly
Near Reedley, CA 93654
Jonathan
Job Details: 03/12/2020
LAUNDRY MAYTAG MVWB765FC1 Tested unit found loose wire on control for drain pump reinstalled tested recalibrate working to spec
Near Los Angeles, CA 91605
Leon
Job Details: 03/12/2020
DRYER WHIRLPOOL WGD5000DW2 "Unit is damaged missing some parts.Disassembled and so many parts are damaged and rusted.Called Whirlpool Tech Line Support Spoke to ChrisExplained the situation S.R. # 7727355741Transfered to trade care teamSpoke to Daniel; ordrng 1 279948 (dryer repair kit) and 1 W10131364 (belt,drive) and 1 W10336852 (burner-gas) and 1 W10396029 (asm mtr) and 1 W10571724 (panel-rear) and 1 WP3404162 (clamp) and 2 WPW10041960 (sprng-door)s and 1 WPW10121316 (clamp)"
Near Los Angeles, CA 91306
Danny
Job Details: 03/12/2020
REFRIGERATOR KITCHENAID KSSO48QMB01 Unit is not cooling Found unit with old control board Replaced and install new control kit with evap fan motor Reinstall unit and power up Compressor kicked on and started to drop temp Advised client to allow 24 hrs for unit to reach proper temp.
Near Canoga Park, CA 91307
Danny
Job Details: 03/12/2020
REFRIGERATOR KITCHENAID WRS325FDAT04 No lights Found faulty lights,CLIENT IS GOING TO THINK ABOUT IT AND CALL US BACK
Near Glendale, CA 91206
Leon
Job Details: 03/12/2020
DISHWASHER MAYTAG MDB7749SBM3 Replaced dispenser and control board.Unit working properly but control panel both side plastic piece for screws are broken.Ordering control panel ; ordrng 1 W10811167 (panel-cntl)
Near Glendale, CA 91020
Leon
Job Details: 03/12/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Didn’t receive the parts.
Near Modesto, CA 95354
Lance
Job Details: 03/12/2020
RANGE WHIRLPOOL WFE770H0FZ2 "Needs work- found faulty thermal fuse causing no bake or broil, we will need to re route with parts for repair.; ordrng 1 WP3196548 (fuse-thrml)"
Near Santa Clarita, CA 91384
Randy
Job Details: 03/12/2020
WASHER WHIRLPOOL MHW5500FW1 Removed and replaced hose and pump. Tested now drains properly. Job. complete
Near Modesto, CA 95356
Lance
Job Details: 03/12/2020
MICROWAVE KITCHENAID KBHS109SSS06 "Needs work- failed turntable motor making abnormal noise during operation. Microwave is built in above oven, and needs to be uninstalled fully to access motor. Requesting 2 man helper to safely remove microwave and flip over for repair; ordrng 1 W10911403 (motor-turn)"
Near Madera, CA 93638
Kenneth
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW7500GW2 Customer concerned about unit not washing. Ran test mode. Unit is working properly. Informed customer to ball clothes around agitator and not lay them around around. Customer approves
Near Kerman, CA 93630
Irvin
Job Details: 03/12/2020
RANGE WHIRLPOOL WMH31017HS2 "The lower harness was misfired. Corrected issue. Tested unit, all ops normal."
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW7500GW2 Customer stated that the unit is making noise at the end of thr cycle. Checked unit for error codes. No codes at this time. Could not replicate. Removed and replaced gear case and clutch tested all works good at this time. Authorization for double labor for gear case.
Near Avenal, CA 93204
Enrique
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW5000DW1 "Customer keeps calling , stating , the washer still vibrates excessively and starts banging on cabinet . I tested it in drain/spin cycle with clothes in it ( customer was present ) . Completed cycle as designed . I documented with techline sr#7727356459 ."
Near Claremont, CA 91711
Tyler
Job Details: 03/12/2020
DRYER MAYTAG MGD6630HW0 Customer stated that the unit will not start motor buzzes. Found bad start widing on motor. Removed and replaced motor tested all works good at this time.
Near Winton, CA 95388
Cruz
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Need more work- found water to ice maker from inlet valve to be bad, jumped ice maker it harvest, need to order valve for unit, unit is cooling as designed. ; ordrng 1 WPW10420083 (valve)"
Near Madera, CA 93636
Timothy
Job Details: 03/12/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed evaporator motor.defrosted unit. Unit operating as designed.
Near Visalia, CA 93291
Chase
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Made sure 120v coming from outlet. Made sure connection at junction box is solid. Called WPL tech line, spoke with Mark. We took voltage checks to UI and board, when disconnecting UI harness from control unit would start and drain pump would kick on, this indicated a bad connection to UI. Informed tech line I have already changed out UI. Told to replace UI and control. SR#7727355408; ordrng 1 W11305308 (CNTRL) and 1 W11368911 (Ui)"
Near Visalia, CA 93291
Frank
Job Details: 03/12/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Called techline. SR 7727245337. Techline said to replace filter head and water valve. ; ordrng 1 W11194438 (housing) and 1 WPW10341329 (water valve assy)
Near Visalia, CA 93277
Frank
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW5000DW1 Customer stated during spin Loud screeching noise Performed diagnostics Found splutch defective Replaced splutch TestedNeeds new beltWornWill order part; ordrng 1 WPW10006384 (drive belt)
Near Baldwin Park, CA 91706
Juan
Job Details: 03/12/2020
FREEZER WHIRLPOOL WRF757SDHZ00 "Replaced led lights, checked ops. all lights are working properly."
Near Los Angeles, CA 91423
Isidore
Job Details: 03/12/2020
WASHER WHIRLPOOL WFW6620HC0 "Found F5E3 error F4E1 heat relay F0E5 out of balance Error. Cleared codes test washer operation ok at this time. Note washer dryer stacked could only test cycle operation not components tests washer ran without repeating error codes .found over suds and out of balance could cause washer errors to stop and not finish spin cycle. If customer calls back send 2 nd man and control W11322905, allow 2 hours."
Near Visalia, CA 93277
Frank
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer stated electronic control board tuns on and offPerforming diagnostics Found control board is defective Will order part; ordrng 1 WPW10503278 (refer elect cont brd)
Near Ceres, CA 95307
Cruz
Job Details: 03/12/2020
DISHWASHER KITCHENAID KDFE104HWH0 "Fixed- installed new part (pump motor), put unit in a diagnostic test mode it completed filled, wash, drain, heated, cleared code, no leaks, unit is now working as designed, cx ok repair."
Near Merced, CA 95340
Kenneth
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Found unit with a faulty switch. Open right door and switch would not register the door open. Replaced switch with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time
Near Fresno, CA 93723
Irvin
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "No water from the unit. The valve is closed and will not open. Replaced valve. Water is flowing, all ops normal."
Near Fresno, CA 93723
Irvin
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed replacement valves. Tested water for dispensing. Water is dispensing all ops normal.
Near Clovis, CA 93612
Jonathan
Job Details: 03/12/2020
DRYER MAYTAG MEDB835DW4 Found door switch bad needs door switch; ordrng 1 W10724631 (switch)
Near Bakersfield, CA 93305
Patrick
Job Details: 03/12/2020
ICEMAKER KITCHENAID KUIX505ESS1 Filter was jammed in the unit and not coming out customer didn’t want to break it. I had to forcefully turn it. One of the tabs was catching on the filter. Filter can now be removed by customer. Customer to buy new filter
Near Fresno, CA 93722
Irvin
Job Details: 03/12/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 Loud noise in the fresh food section. The evap motor is moving thru ice buildup causing strain and loud noise. ; ordrng 1 W11167902 (cover-evap)
Near Bakersfield, CA 93305
Patrick
Job Details: 03/12/2020
WASHER MAYTAG A212 Removed and replaced the hose tested and it failed once worked twice. Customer okayed repair
Near Alhambra, CA 91801
Francisco
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Checked unit found frost build up in fc. Found gap along the top of the fc door. Removed door and used steam gun to get rid of frost. Heat treated gasket unit now working properly.
Near Santa Clarita, CA 91390
Raymond
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW7040DW0 "Upon arrival gearcase seal leaking causing rotor stator and clutch to corrode. Will need to be replaced. Need rotor stator, clutch, gearcase and washplate.; 1 W10754158 (STATOR) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W10909670 (nut-spaner)"
Near Rialto, CA 92376
Rod
Job Details: 03/12/2020
WASHER MAYTAG MVWB765FW3 "Lid hinge screws loosened and lid binding resulted, buckling the lid causing breakage not an abuse issue.Ordering lid and 4 screws.; ordrng 1 W11259006 (lid) and 4 WP693995 (screw)sReturned to replace defective lid with no issues as designed operation had returned"
Near Grand Terrace, CA 92313
Rod
Job Details: 03/12/2020
REFRIGERATOR MAYTAG MFI2569YEW0 Leaks water from side onto floorConfirmed Found drain duck I’ll stuck closed....................replaced drain tube struck stockCleared all ice from product and drain below evaporator.
Near Los Angeles, CA 91307
Danny
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW4816FW1 Unit is shaking and making noises when spinning Found faulty suspension and faulty gearcase Need to order parts and rs call ; ordrng 1 W10721967 (drive pulley) and 1 W10780045 (suspension) and 1 W10913953 (actuator) and 1 W11210459 (valve) and 1 W11255272 (gearcase)
Near Riverside, CA 92507
Rod
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Frosting up in ffd evaporator again.Contacted wfcc techline spoke withTJ ref #7727357620. Deemed unrepairable by wfcc techline.
Near Grand Terrace, CA 92313
Rod
Job Details: 03/12/2020
DRYER AMANA NED4655EW1 Won’t dry clothes , Confirmed Door not closing properlyDoor letting air out at bottom left at catch side........corrected and as designed op resumed with proper airflow.
Near Castaic, CA 91384
Randy
Job Details: 03/12/2020
WASHER WHIRLPOOL MVWB835DW4 F6E2 error code complaint won’t turn on. Was plugged in. Put on test and it went on gave error codes. F6E2. Tried to press for next code and Wouldn’t select. Needs new front fascia then can figure out if any more problems are present. Will bring parts out ; ordrng 1 W11115285 (panel-cntl)
Near Riverside, CA 92509
Rod
Job Details: 03/12/2020
DRYER MAYTAG MGDC215EW2 Noisey .....thumping and rattlingConfirmed....... replaced support roller belt kit from truck stockFound worn support rollers and belt as designed operation returned; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Madera, CA 93638
Kenneth
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found door liner collapsed on the left door. Will need to stick on a plastic square. Rescheduled customer for Saturday 3-14-20; schdld next appmnt for 3/14 SAT !
Near Riverside, CA 92504
Kevin
Job Details: 03/12/2020
WASHER MAYTAG MVWB765FW4 Customer concerned with water levels. I tested water levels. All tests normal. Instructed customer on use and care.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 03/12/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 Customer stated that the dispenser for ice is not working Found motor has voltage but not turning. Ordering motor in stock.; ordrng 1 W11202789 (Motor)
Near Los Banos, CA 93635
Kenneth
Job Details: 03/12/2020
DRYER MAYTAG MEDX655DW1 Unit not working properly. Not not fully sealing. Replaced catch and tested. No heat. Found bad thermal cutoff. Reset thermal cutoff and cleared ducting on dryer. Instructed customer that thendryer vent needs to be clean or problem will happen again. Customer approves.