Local Reviews
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Hector Z.
WHIRLPOOL MICROWAVE GT4185SKB2 Customer states microwave got in fire. Checked unit and found upper shield cover almost completely melted (See pictures). This part is not listed, contacted tech line and he couldn’t see it neither, he think is part of the cavity and is not serviced, probably is not even longer available. SR #7722982298. Customer requests to leave the microwave out side.
Hector Z.
whirlpool washer WFW85HEFW1 Customer states unit will not finish the cycle and the door is closed. Set unit in diagnostic and found an F3E1 code (Water level system error). Manually open the door and cleared the pressure switch hose, and ran a quick diagnostic test. Also ran a short cycle with the clothes. Tested ok
Hector Z.
whirlpool refrigerator WRT138FZDW00 icicles in the freezer compartment and condensation and no cooling in the fresh food compartment. Checked unit and found iced up return air vents. Manually defrosted and sealed all gaps in between the cabinet and the liner. Tested ok.; used 2 482338 (ADHESIVE)
Patrick C.
whirlpool refrigerator WRT311FZDB00 Found the unit having cooling issues in the fridge. Freezer seems ok. Checked evaporator fan and it isn’t running properly. Checked power and the fan was getting 120 volts. Needs new one. Removed and replaced from stock. Tested unit. All ops checked good ; used 1 WP2315539 (MOTOR-FAN)
Patrick C.
kitchenaid range KSGG700ESS1 Customer having issues with the units cooktop not wanting to operate. Gas flows thru, but no ignitor sparking. Checked switch harness and it’s getting power. The black wire going into the harness from module was popped out of the molex causing poor connection. Secured connection and tested unit. All ops checked good
Patrick C.
kitchenaid refrigerator KFIS29PBMS00 Found the unit not running as cold as it should. Compressor seems to not be running efficiently upon arrival. Shutting off and on too quick making abnormal noise too. Needs replaced ordrng 1 W10276644 (compressor) Removed and replaced compressor. Vacuumed and recharged unit. Tested unit. All ops checked good ; used 1 CD8404 ([Alt for AF1200]), and 1 FREON R134 (5.8 OZ)
Raymond H.
maytag washer MVWB765FW1 Upon arrival unit had noise when spinning tub. Unit would not agitate either. Need to repair drive system, gearcase, clutch rotor, stator and agitator.; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W11135392 (CONTROL) and 1 W11161960 (AGITATOR), Installed clutch stator rotor gearcase and agitator. Tested unit, unit functions as designed.
Raymond H.
whirlpool dishwasher MDB4949SDZ0 Replaced dishwasher tub. Cx is doing a remodel and unit had no hook ups available to test unit. Door opens and shuts all the way now.
Raymond H.
kitchenaid refrigerator KRFC300ESS01 pon arrival cx complaint was unit has moisture on glass in crisper drawers, contacted Mike SR 7722982824 discussed, fruits and veggies need to be bagged, small amount of moisture is normal, instructed cx on proper use and care, cx was upset stating tech line and myself must be incompetent because her old refrigerator never did this.
Raymond H.
kitchenaid freezer KBSD618ESS01 Upon arrival customer states frost in FC. Found frost, warmed and reformed gasket and performed light check. No visible light seen. Job complete.
Raymond H.
whirlpool refrigerator WRS325FDAM01 Contacted Mark SR 7722979676 and discussed issues. Found broken yellow wire from switch to led module. This is non repairable as harness goes into liner.
Billy J.
KITCHENAID DISHWASHER KDTE254ESS1 Upon arrival unit was completely dead customer states sometimes he will bet a light on u.i removed and replaced main control but still nothing unit has a bad u.i as well ordering W10902370 u.i is completely unresponsive; ordrng 1 W10902370 (panel-cntl), used 1 W10866124 (CNTRL-ELEC) Removed and replaced u.i retested job complete.
Billy J.
WHIRLPOOL RANGE AGR5330BAW Dropped part off 2 WPW10578251 (GRATE-BRNR)s per notes job complete.
Billy J.
whirlpool refrigerator WRF767SDEM01 Upon arrival customer stated unit won’t dispense ice tested and motor getting proper voltage but not turning on unit needs new auger ; ordrng 1 W10822606 (motor), Removed and replaced auger motor tightened all door handles job complete.
Bryan D.
kitchenaid refrigerator KRFF707ESS00 Removed and replaced glass shelf cx approves repair at this time. No dents dings or scratches caused by tech
Bryan D.
whirlpool refrigerator WRF555SDFZ05 Customer states ice maker is constantly making noise and dispensing ice. Inspected unit. Found unit needs a new motor on the auger. Ordering parts. ordrng 1 WPW10309868 (motor), Removed and replaced auger motor. No dents dings or scratches caused by tech.
Bryan D.
WHIRLPOOL REFRIGERATOR WRF767SDEM Removed and replace the RC evap fan and harness. Unit now functioning as designed. No dents dings or scratches caused by tech
Bryan D.
whirlpool refrigerator KSSC42QMS02 Removed and replaced inlet valve. No dents dings or scratches caused by tech
Bryan D.
whirlpool oven WOS51ES4ES00 C states while using self cleaning the unit lost all power. Unlocked and remove door pulled unit with dolly removed back panel. Removed and replaced the thermostat fuse and the blower. Removed control panel. Removed and replaced the thermal fuse reinstalled control panel and rear panel reinstalled over to cabinetry. Turned of breaker. Unit now operating as designed. Explained to cx that if they us self clean again they will run into same issue. There is no gap between cabinets and unit. No air flow. Cx approves repair at this time. No dents dings or scratches caused by tech
Bryan D.
whirlpool dryer WGD7590FW0 Unit is making loud noise like rattling. Inspected unit. Unit needs a dryer repair kit. Unit will need to be unstacked. Already informed customer. ordrng 1 4392067 (dryer repair kit), Removed and replaced all wheels and belt. Reinstalled drum and front panel. Tested unit. Unit is now functioning as designed no rattle was found. No dents dings or scratches caused by tech.
Bryan D.
kitchenaid refrigerator KSSC48QTS00 Customer states light bulb in fridge went out. Removed and replaced bulb WPA3073101 (BULB-LIGHT). Light now working. No dents dings or scratches caused by tech.
Dane K.
AMANA RANGE AER3311WAW0 Unable to verify failure. Unit turned on and stayed hot the whole time as well as heating elements on cooktop. Job complete.
Dane K.
KITCHENAID REFRIGERATOR KRFF707ESS Upon arrival fresh food was not cooling. Found fresh food thermostat out of range causing pressure the back raider to ice over. Unit needs fresh food thermostat ; ordrng 1 W11033168 (harns-wire), removed and replaced harness with thermostat and tested unit. Unit functions normal now; Job completed.
Dane K.
whirlpool refrigerator WRS325FDAMO2 Upon arrival unit was not cooling properly, icemaker was leaking, and lights would not come on if the fresh food side was opened. Found fresh food light switch would never get continuity, found icemaker mold leaking, found defrost by middle open not letting unit go into defrost. Removed and replaced defrost by metal, fresh food light switch and icemaker. Unit functions normal; used 1 4317943 (ICEMAKER)
Dane K.
maytag cook top MGC7430DS Upon arrival the electrodes were sparking constantly. Found unit with faulty spark module and pinched wire on harness causing short in module. Removed and replaced wire harness and module and tested unit. Unit functions normal now.
George Y.
kitchenaid refrigerator KFXL25RYMS2 Icemaker not making ice. Installed ice maker W10882923 (Icemaker) tested check out ok complete. No dents or dings cause by tech.
George Y.
KITCHENAID GARBAGE DISPOSAL GC2000XE5 Installed garbage disposal tested check out ok complete. No dents or dings cause by tech.; Job Complete.
George Y.
whirlpool oven WOD93EC7AB05 Found oven with no errors tested check out ok customer concern of stain in top oven not steaming hot enough steam option goes up to 200 degrees testing check out ok complete . No dents or dings cause by tech.
George Y.
JENNAIR REFRIGERATOR JFC2089WEM6 Found refrigerator drain tube plug Service pointer update drain tube Clear out ice Tested check out ok complete
George Y.
whirlpool refrigerator WRF560SEYM05 found refrigerator ice maker over filling freezer area drain is plug clear out drain remove old ice replaced ice maker 4317943 (ICEMAKER ONLY) filling ok draining ok complete. No dents or dings cause by tech.
George Y.
kitchenaid oven JMC8100ADS Found oven working ok ran thrue test checking ok door wen you get half way spring don’t have tension part is discontinued complete. No dents or dings cause by tech.
George Y.
KITCHENAID DISHWASHER KDTE104ESS4 Found dishwasherdoor not closing properly replace latch still not closing satisfactory but working at this time Per customer accidentally tip door with foot spoke to Bruce tech support not a product defect . Door looks like it needs to be replace tweak and hinges right side of frame minor kink .
George Y.
frigidaire refrigerator FGHC2331PFCA Found refrigerator error sy. Ef means bad fan motor ok to order part . Office to call customer wen part in.; ordrng 1 242290001 (motor-blower), Installed new fan motor retested check out ok complete no dents or dings cause by tech.
Kenneth M.
whirlpool microwave WMH53520CH5 Intermittent open close door error. Replaced all three switches with truck stock WPW10156813 (INTERLOCK) WP8206419 (INTERLOCK) 3 W10727360 (MICROSWITCH)s and tested unit. Unit is working properly. Customer approves unction at this time. No dents dings or blemishes on or a round unit caused by technician. Quoted and collected in full.
Kenneth M.
jennair refrigerator JFC2089HTW2 Customer informed of frost building in fridge. At the time of service found no frost anywhere. Informed customer that everything checked good. No air leaks found. Everything is working properly. Customer approves function and will call back if problem continues.
Kenneth M.
kitchenaid refrigerator KRFF507ESS01 Installed drip oanand cover evap and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Kenneth M.
KITCHENAID REFRIGERATOR KRFC704FSS00 ound unit only filling half way and leaking through ice maker causing ice to build huge ice blocks in ice compartment. Removed and replaced ice maker and water valve. Tested unit unit is working properly no leaks. No dents dings or blemishes on or around unit caused by technician. Customer concerned about seal around the ice container might be the cause of 5e melting and freezing. Informed customer that the gapping wasn’t significant enough. To give this repair a shot and if it continues to leak and freeze like it is we will replace ice container door and door chute.
Enrique R.
whirlpool refrigerator WRF993FIFM00 Replaced the FC door gasket and ice maker . All functions checked normal at time of service . No leaks .
Enrique R.
maytag washer MVWB835DW0 lid lock blinking . Found f5e3 = lid lock fault . Installed new latch . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . No leaks .
Enrique R.
frigidaire dishwasher FFHT2032TP1 RC not cooling . I found the evaporator fan motor was obstructed by ice . I removed the ice . The fan motor and all components checked normal . No leaks .
Enrique R.
whirlpool dishwasher Customer says unit not powering on. Incoming voltage to control 120 volts . I will need the central electric , console and switch .; ordrng 1 WP8269209 (switch) and 1 WP8534833 (panel-cntl) and 1 WP8564543 (cntrl-elec), eplaced the wire harness and thermal fuse . All functions checked normal at time of service . No leaks .
Enrique R.
whirlpool refrigerator WRF560SEYM05 freezer leaking . I found the evaporator was frosting up . I replaced the thermistor , damper and thermal fuse wire harness . All functions checked normal at time of service . No leaks
James M.
maytag washer MVWC425BW1 Replaced gear case. Calibrated unit and tested unit. Passed all tests. Unit is working as intended. No dents, dings, or blemishes on or around unit caused by tech.
James M.
AMANA REFRIGERATOR ABB1921BRWOO Refrigerator not reaching proper temp. Replaced WPW10594330 (CONTROL) 12002355 (THERMISTOR KIT) WPW10292244 (HARNS-WIRE) cnfrmrd a WPW10503278 (CNTRL-ELEC) WPW10594330 (CONTROL) 12002355 (THERMISTOR KIT) WPW10292244 (HARNS-WIRE) WPW10503278 (CNTRL-ELEC) and tested unit. Unit is functioning as intended at this time. Unit cooling. Job Complete.
James M.
whirlpool dryer WGD7300DW2 Dryer making rumbling noises due to bad support rollers. Ordering dryer repair kit; ordrng 1 4392065 (dryer repair kit), Installed dryer kit and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech.
James M.
whirlpool refrigerator WRX735SDBM00 Changed out icemaker and tested unit. Icemaker is functioning as intended. Ordering new handles for fridge door and freezer door. Mounting screws stripped on fridge door and freezer door bent and not aligning to door properly; ordrng 1 W10827046 (handle,door (ss)) and 1 W10827047 (handle), eplaced handles. Unit functioning as intended. No dents dings or blemishes on or around unit caused by tech.
James M.
maytag washer MVWB835DC3 Found unit with water let leaking into housing and continually dripping into tub due to stuck solenoid. Ordering new inletandhousing complete will return; ordrng 1 W11172234 (HOUSING), Replaced housing and tested unit. Unit now functions as intended with no leaks. No dents, dings, or blemishes on or around unit caused by tech.
Timothy J.
amana washer NED4655EW1 Unit is covered with sand and dust from dirt being introduced into the dryer from the washed clothing(I presume) and the vent being crushed. The customer was instructed to replace the vent last visit when the element was warped( This is usually caused by vent restrictions as well) . This visit the exhaust heat fuse, the fuse that opens when there is unsafe heat build-up in the exhaust, is open and the vent is still in poor condition. Noted the cord and outlet are both discolored from heat. This is usually a poor connection . Replacement of the outlet and cord is recommended to avoid damage to the home or appliance. The unit will keep having the same issues until the customer follows directions given to them by the techs being sent out to repair the unit and advise them on usage and maintenance responsibilities . Replaced heat fuse, unit is operating but is still noisy because of how dusty and sandy it is. Drum, motor and blower, support wheels and idler
Timothy J.
maytag washer MVWX655DW1 Installed parts. 2x gearcase, 1x control, actuator,cam,belt,hub . Noise stil present. Called Supervisor. Told he would pass this unit on to WP for evaluation
Timothy J.
WHIRLPOOL WASHER MVWB765FW1 Inspected unit and found 0-3(overload),5-4(lid not opened between cycles),2-1(stuck key). Ran a service test. Unit passes test without fault. Per the tech manual this is from the load exceeding the weight limit or mechanical binding. I do not detect any binding or anything between the drum and basket. Ran through a service test, calibrated unit. fill ,loosely, no more than 2/3 the depth of the basket and to use no more than 2 tablespoons of ‘he’ detergent. (One pod). Unit checks ok and is operating as designed.
Timothy J.
whirlpool dryer WED8000DW Inspected unit and found an item has stuck in the blower. Removed item and tested. Unit operating normally.
Ian B.
kitchenaid refrigerator KRMF706EBS Tech found an excess of frost in fresh food evaporator, causing poor air circulation to icemaker. Thermostats and fan test good and issue does not appear to be from component failure. Removed frost from outside of evaporator cover. Advised customer that a full defrost will be needed in order to safely restore calling function to unit. Advised customer to turn cooling off and leave doors open for up to a 24 hour. In order to allow ice to melt naturally. This will restore airflow and cooling functionality.;
Ian B.
frigidaire refrigerator LFHB2751TF2 Tech found that Icemaker fill tube grommet was bent over and directing icemaker water outside of the ice chamber. Cleared existing ice build up and adjusted grommet. Tested in icemaker Fill test 55. No further leaks and unit now tests good.
Ian B.
ge refrigerator GFD28GELDS Tech found icemaker was outside of top side mounting bracket, and slanted forward. Causing water to drip out of dispenser door and ice to build up inside bucket area. Likely from manufacturing error. Icemaker fill cup could not be properly aligned due to two pieces of expanding foam insulation blocking it from sitting properly. Trimmed off excess pieces of foam insulation, and reinstalled icemaker. Cleared ice build up and unit now tests good with no leaks or damage to home.
Ian B.
maytag washer MVWC565FW0 Tech found f8e1 long fill error stored. Cold fill pressure was extremely low. This will cause the unit to stop and displayed error code during the rinse cycle. Flushed out water hoses and cleaned filter screens. Retested and unit now tests good. Customer is concerned with white flaky substance in the drum. This substance appears to be build up as it can be seen through The bottom of the transparent outer drum. Advised customer to use cleaner to attempt to remove drum build up. Unit otherwise tests good
Ian B.
frigidaireFound that black line voltage wire had small cut and melted wire cap. Repaired wiring and unit now tests good.
Ian B.
whirlpool refrigerator WRX735SDHZ00 Customer states unit will sometimes not dispense water or ice, and door alarm will go off at random. Found left fresh food door switch does not activate reliably. Replaced with updated switch and unit now tests good. ; used 1 12002646 (LIGHT SWITCH)
Ian B.
kitchenaid microwave KHMS2056SSS2 shorted keypad causing controls to be unresponsive and no operation of the unit. After power reset controls briefly became responsive but glitched visibly and then became unresponsive. Repairing this issue requires replacement of door. Door is available but is too expensive to consider repair. Customer declined repair at time of visit.
Ian B.
whirlpool washer WFW92HEFW0 Tech found automatic detergent dispenser float was broken out of place. Causing detergent to leak out of dispenser. Replaced W10862190 (DISPENSER) and ran cycle diagnostics. Unit passed all diagnostic tests, but during the course of testing it appears the customers detergent produces a bit more suds than usual. Advised customer that if rinsing performance does not improve then she may need to switch detergents. Unit otherwise tests good with no leaks or damage to home.
Chris M.
kitchenaid refrigerator WRT111SFDM02 On return visit replaced wire harness and freezer compartment. Also Did A liner repair inside the freezer compartment. Cleared drain line tested all functions everything checks out good. Job complete
Chris M.
whirlpool refrigerator WRX988SIBM03 Temperature concerns inside the Refrigerator compartment also LED lights are flickering. Upon arrival I found coil to be iced up in refrigerator compartment. Causing temperature issues due Restricted airflow.Also thermistor needs to be swapped out for a more Accurate one. Customer scheduled for next Tuesday 10 to 12. Will Use some of the parts listed on return visit.; ordrng 1 W10843055 (cntrl-elec) and 1 W10902214 (thermistor), replace control board in back of refrigerator Also changed out fan motor with new style Thermistor. Freezer light is now functioning properly. Replaced all shelving and drawers. All functions tested good. Job complete
Chris M.
Customers issue having temperature concerns inside the Refrigerator compartment also LED lights are flickering. Upon arrival I found coil to be iced up in refrigerator compartment. Causing temperature issues due Restricted airflow.Also thermistor needs to be swapped out for a more Accurate one. Customer scheduled for next Tuesday 10 to 12. Will Use some of the parts listed on return visit.; ordrng 1 W10843055 (cntrl-elec) and 1 W10902214 (thermistor) On today’s visit replace control board in back of refrigerator Also changed out fan motor with new style Thermistor. Freezer light is now functioning properly. Replaced all shelving and drawers. All functions tested good. Job complete.
Christian B.
whirlpool refrigerator WRS571CIDM01 Found condenser fan motor shroud to be broken also fan blade and motor are now defective also back roller has somehow broke off causing cabinet to be way out of whack. Also relay on main control board is Defective causing multiple issues. Leaving compressor at customers home In their garage. Talked with Rich at the shop he is ordering the remainder of the parts I need to complete this job out. Informed customer it’s going to be at least 7 to 10 days out and also I left refrigerator unplugged since there’s no food in it anyways and not working. replaced compressor and also condenser fan motor shroud and blade and all other parts listed. Put system into a vacuum and then added 5 ounces of R-134 A Refrigerant. Compressor kicked on all functions tested good refrigerator is now cooling. Job complete
Irvin F.
maytag washer MVWX655DW1 Customer says unit is not finishing cycles. Found weak suspension, failed actuator, and pressure sensor errors. Replaced components and ran calibration, passed. all operations normal. Used W11116592 (CNTRL) W10913953 (Actuator) W11130362 (SUSPENSION)
Irvin F.
whirlpool refrigerator GZ25FSRXYY2 Customer reports the IM area is leaking causing IM to not operate. Found frozen water in the bucket, and IM motor head. No water in the mold. IM will not advance or fill. Replacing IM and valve. ; ordrng 1 W10882923 (icemaker) and 1 WPW10498990 (valve-inlt), replaced failed IM, powered unit. Cycled and filled. All ops normal.
Irvin F.
whirlpool dryer WED7300DW1 On arrival ran unit heater activated, then terminated would not deactivate. The unit is not drying only error code F4/E4- Restricted vent. Cleared and tested, No heat. Relay no power to element. Replacing control ; ordrng 1 W10802078 (cntrl-elec), eplaced failed main control, retained failed component. Completed install of new control, powered and test good. Unit heating properly.
Irvin F.
roper dryer RED4516FW0 Customer says unit takes long time to dry. New home. Found exhaust partially blocked, luver was blocked, not allowing air to escape. Removed obstruction. All operations normal.
Irvin F.
whirlpool refrigerator WRS325SDHB01 The units dispenser for water is not operating. Some partial freezing in fresh food. Found the inlet valve failed. The dampner won’t close. Replaced components powered and test, all ops normal. Used W11236848 (Diffuser) WPW10179146 (VALVE-INLT)
James R.
kitchenaid microwave KMHS120EBS1 Door is cracked in multiple spot. Unit needs door; ordrng 1 W11038380 (door/mw) Removed and replaced door. Unit working properly.
James R.
kitchenaid refrigerator KRMF706EBS01 Unit door is scratched. Replaced door W10815677 (DOR-FIP BL). Unit working properly
James R.
whirlpool washer WFW5090GW Unit is not responding to any control. Control is getting power. Unit needs a new control.; ordrng 1 W10863519 (console), Removed and Replaced timer. Unit working properly.
Cruz B.
frigidaire dishwasher FBD2400KS unit will not drain, i then tested unit a found pump not turning on, removed kick plate and found wire at pump to be brunt out, cut off brunt wire and spiced use connector and tested unit in a drain cycle, it drain unit is working as designed.
Cruz B.
maytag dryer MEDB835DW4 Customer states unit leaves lint on clothes, I checked for codes found none, checked ducting and found ducting to be clogged lint, found lint screen to be filled with lint as well, instructed customer to shorten ducting, how to clean lint screen, how to load unit, referred customer to read use care guide, unit is working as designed.
Cruz B.
MAYTAG DRYER MED9700SQ0 Inspected and tested unit. Found unit not turning on, tested for voltage at wall outlet and found 240AC, tested thermal fuse and found it to be good, removed top cover and inspected cntrl elec and found relay to be burnt, unit is OOW customer paid for service Part(wp8546219 cntrl elec) unit is now working as designed.
Cruz B.
whirlpool refrigerator WRF535SIMBM00 Icemaker is not cycling. It is getting power. Unit needs new icemaker ; ordrng 1 W10884390 (icemaker), nstalled new parts (ice maker, valve) into unit. Water filled mold, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed.
William L.
maytag washer MHW8000AW0 Found erratic dispenser operation, Replaced dispenser assembly W10842325 (DISPENSER), ran diagnostic cycle, unit operating as designed.
William L.
maytag washer MVWX655DW1 Found code for slow drain, Found unit not pumping properly, slow drain, weak pump, ordered drain pump.; ordrng 1 W10876600 (drain pump), Found pump impeller warn down , Replaced drain pump, cleared codes, ran self diagnostic, tested okay.
William L.
AMANA DRYER NED4655EW1 Found 1 30 amp breaker open, reset breakers, dryer heating ok,checked air flow from unit, instructed customer to clean lent from exhaust vent of dryer.
William L.
MAYTAG DISHWASHER MDB7609AWB2 Found panel anchors broke off , latch sticking, wheels missing, Replace panel, handle ,lower rack wheels assy and door latch , ran test cycle , tested Okay. used 1 W10811155/panel-cntl 1 Wpw10205889/handle 1 Wpw10404412/latch-door 4 Wpw10261335/wheels
William L.
WHIRLPOOL DISHWASHER WDTA50SAHZ0 Checked for codes, no code found, ran diagnostic cycle, checked heater function, instructed customer on having a airgap plumbed to unit, using rinse aid, cleaning filter, using booster with soap, soap usage, unit operating as designed.
Kevin M.
roper dryer RGD4516FW0 Unit making loud noise during operation. Found failed drum rollers. Removed and replaced rollers, belt and idler pulley with repair kit. Tested unit. All tests good. Used 1 4392065 (repair-dyr)
Kevin M.
maytag washer MHW3505FW1 Unit giving error code for pressure switch fault. Removed and replaced pressure switch. Tested unit. All tests good. ; used 1 W10448876
Kevin M.
kitchenaid dishwasher KDTM354EBS3 Door not closing properly and hitting on right side. I found door had jumped off of hinge on right side. I reattached door to hinge and tested. All tests good.
Kevin M.
whirlpool refrigerator WRX735SDBM04 Unit not dispensing water. I removed water filter and put the filter bypass in and dispenser now working. Customers water filter is plugged up. Instruct customer to replace water filter. Unit tests good
Kevin M.
maytag washer MVWB765FW0 Unit not filling and giving LF error code. Found failed fill valve. Removed and replaced fill valve W11172234. Tested unit. All tests goood.
Kevin M.
whirlpool washer WTW5000DW0 Customer stated unit stopped mid cycle. I found loose fan blade on top of motor causing speed faults. Removed motor and corrected fan blade. All tests good.
Kevin M.
WHIRLPOOL REFRIGERATOR WRT518SZFM00 Customer refrigerator ff section not cooling found damaged evap cover and fan not running will order parts ; ordrng 1 W10875836 (cover-evap) and 1 WP2315539 (motor-evap), Removed and replaced foam duct in freezer. Tested unit, all tests good. Customer had lost screws for back panel. I put some extra screws in but customer will put screws on when they find them.
Kevin M.
whirlpool refrigerator WRSA15SNHZ00 Customer upset with gaping between liner and cabinet. I offered to silicone gaps per service pointer, customer declined. Customer concerned with condensation in RC. I explained a little condensation is normal and siliconing gaps could help a little. Door handle is loose, tightened handle. Door gaskets seal properly. Customer wants new unit and is unhappy with unit. Customer wants to take to store about exchange.
Tyler F.
whirlpool refrigerator MSS26C6MFZ00 ice buildup in freezer. Found temps set to high for both compartments causing condensation for ice buildup. Set temps and customer to
Tyler F.
kitchenaid oven KEBS247DWH10 Customer states unit is not responding. Has error code F2 for stuck key. Both main control and user interface have been discontinued. No further repairs can be done at this time.
Tyler F.
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Customer states ice bin will not come out and auger motor will not turn. Ice maker has leaked and froze the bin in place. Ordering ice maker and ice bin in stock. Customer will defrost and have bin removed before return.; ordrng 1 W10882923 (icemaker) and 1 W11185686 (ICE BIN), Removed and replaced ice maker and bin. Tested all works good at this time.
Tyler F.
kitchenaid cooktop KGCU467VSS02 Customer states when more than more burner is on the flames get smaller. Removed gas line and found that unit seems to have gas pressure. Removed and replaced regulator W11106948 (regulator) found pipe dope blocking flow. Tested all works good at this time
Tyler F.
kitchenaid refrigerator KRFC300ESS01 Customer states ice maker is not working. Found ice maker not cycling. Removed and replaced ice maker W10884390 (icemaker) . Also found low water flow. Customer to replace water filter.
Tyler F.
whirlpool washer WTW5000DW0 Customer said it would not spin out towels. Cycle tested unit all works good at this time. Customer to try and ball up towels and wash. All works good at this time.
Tyler F.
whirlpool microwave WMH31017FW0 Customer states microwave has no power. Found open door switch. Removed and replaced micro switches and thermal fuses. Tested all works good at this time.; used 2 W10138793 (FUSE), and 3 W10727360 (MICROSWITCH)
Tyler F.
maytag washer MVWB835DWO Customer states the unit is making noise and will not wash on heavy load. Found stator is hitting the drain pan. Lifted machine legs to clear pan. Cycle tested all works good at this time.
Tyler F.
WHIRLPOOL OVEN KMBP100ESS01 Customer states unit is not preheating to set temp. Found customer was not aware that convent bake will automatically deduct 25 degrees from set temp. Tested all works good at this time.
Francisco S.
whirlpool refrigerator WRF989SDAM00 Removed and replaced parts listed, pulled vacuum unit held vacuum. Recharge to specs on data plate. Also installed adapter for moisture issue on rear wall. Found water leak on filter head line also repaired leak. Unit working as intended. Please schedule as soon as part arrives. (in putting unit together, found that the escutcheon tabs were cracked and not holding it in place),; ordrng 1 WPW10553630 (escutcheon), Removed and replaced part listed. Unit now working as intended.
Francisco S.
KITCHENAID MICROWAVE KMHS120ESS2 Checked unit found cavity light staying on. Inspected further and found a broken monitor switch on unit, Removed and replaced part listed, tested ops unit working as designed. Advised customer on how to properly close door. Collected service call fee,part, and labor. used 1 W10727360 (MICROSWITCH)
Francisco S.
whirlpool washer WTW8000DW5 Checked unit found error code f8 e 6 Unitncreated code by leaving lid open when there was water present in the tub of the washer. Cleared code and ran verifying cycle test 51 unit ran with no issues. Leveled front legs and performed spin with clothes and without and found no issues. Only abnormal noise found was vibration from hanger leaning on washer on the right side. Removed hanger and informed customer that loose items like this will vibrate agains cabinet. Instructed customer on proper loading technique as well. Unit is working as intended.
Francisco S.
whirlpool dryer WGD8000DW4 Customer stated unit was not fully drying on sensor dry at times. Entered diagnostics found no error codes. Performed moisture bar sensor test unit is sensing moisture. Adjusted customer focused dryness level. Also informed customer she needs to do full loads to ensure garment is making contact with sensor bars in order for dryer to sense the humidity in her clothes. Asked to run a few loads and report any issues.
Aaron B.
whirlpool refrigerator Unit right side freezer door was not shutting and sealing up , found the kick plate was off and up just enough to keep the freezer door from sealing up correct , reinstalled kick plate on the bottom unit now seals up good , advised customer to be aware of it next time we will have to charge for this issue
Aaron B.
maytag dryer MGDC215EW2 Dryer timer is not advancing on its own needs new timer, replaced the timer PW10185981 (TIMER) tested operations normal now.
Jesus C.
whirlpool refrigerator WRF990SLAM00 Customer states that unit is not cooling. Checked unit and found the high temperature. Removed back cover and found the compressor too hot and dye on drain pan. Removed back cover and compressor, filter dryer. Removed drawer and evaporator cover. Cut copper lines and installed evaporator. Assembled fresh food section. Installed new compressor and filter dryer. Pulled vacuum and charged the unit. Unit is woking as designed. Used 1 W10276644/compressor 1 W10917531/evap.
Jesus C.
whirlpool refrigerator WRT111SFDM03 Customer states that unit evap cover icing up. Checked unit and removed cover found frost in the return vent also to seal liner. Ordered parts; ordrng 1 8201711 (adhesive) and 1 W10261263 (deflector) and 1 WP2163777 (blade-fan), Removed back cover and installed new fan blade. Assembled unit and seal the liner on both compartments. Unit is now working as designed.
Jesus C.
whirlpool dryer WET4027HW0 Customer states that unit is not heating. Checked unit and unit not heating. Shut off breaker and tested outlet. Unit is getting power from L1 to neutral 118 vac, L2 to neutral 118 vac, from L1-L2 0 volts. Electrical need to be repair before doing any further testing.
Jesus C.
maytag washer MVWC565FW1 Customer states that fabric dispenser leaking. Checked unit and ran diagnostics found error codes. Ran manual testing and automatics test. Customer instruct on soap usage and maintenance. Customer has filtration system installed advised him not to use too much soap. Unit is woking as design. F2-E1. Stuck keyF0-E2. Over-suds condition detected.
Jesus C.
whirlpool washer WFW75HEFW0 Customer states that unit was not turning on. Upon arrival customer states that unit is now powering on. Ran diagnostics and found error code. Looked up error code on tech sheet and was not listed. Called techline to document. Ran diagnostics and and passed. Advised customer have unit on its own dedicated circuit . Removed back panel and visually inspected rotor and stator. Unit is woking as designed.
Jesus C.
whirlpool dryer WGD5000DW3 Customer states that unit heats too much. Checked unit and ran timed dry cycle. Found the vent outside clogged. Removed exhaust vent screen from outside. Cleared out and assembled unit. Unit is now working as designed.
Jesus C.
whirlpool washer WTW5000DW1 Customer states that unit is making noise, checked unit and ran diagnostics no error codes found. Ran manual and automatic tests. Unit is woking as design. Customer's concern was when unit was shifting from agitating to spin.
Raymond H.
WHIRLPOOL WASHER WTW7500GC0 Upon arrival customer stated a high pitch noise when in the last 13 minutes. This is when the basket is spinning at its fastest. Load tested machine and found the whole room shaking, customer has raised foundation and vibrations are being transferred to dryer and shelves causing items to rattle together making an array of noises. Unit functions as designed at time of service.
Raymond H.
kitchenaid microwave KMHC319ESS0 Upon arrival customer stated door won’t shut and the door interlocks looked different to her. The lower interlock had fallen into the closed position. Removed access panel and reset interlock. Tested unit unit functions as designed.
Billy J.
whirlpool dishwasher WDF520PADW7 Upon arrival customer stated unit not drying and unit leaving film on dishes no error codes on unit found customer was using wrong soap and rinse aid. instructed customer of proper use and care also found loose connection on heater resecured. retested good, job complete.
Billy J.
whirlpool refrigerator WRX735SDHZ00 Upon arrival custoemr stated had air leak in fridge due to gasket. I applied heat gun, sealed, retested great. job complete.
Billy J.
whirlpool range WFG975H0HZ0 Customer states some times burner clicking won’t shut off states some times they won’t ignite. tested unit and all burners ignited as designed all electrodes work as designed tested outlet it works fine instructed customer on proper use and care job complete
Billy J.
maytag dishwasher MDB7749AWB2 Upon arrival customer states u.i does not start machine. tested unit found u.i had failed inspected and saw white magnesium on ribbon removed and replaced panel retested job complete.
Bryan D.
maytag washer MVWC565FW1 Customer states washer is not filling with water. Ran diagnostics got no error codes. Ran test cycle all functions are working as designed. Ran Manual mode toggled both water valves both valves are functioning as designed. Explained to customer that unit uses a lot less water than his older washer. Referred him to his use and care guide. All functions are normal. No dents dings or scratches caused by tech.
Bryan D.
kitchenaid refrigerator KSSC48QTS02 Customer states ice dispenser not functioning properly. Found service pointer on issue. Ordering kit from service pointer #W10549955; ordrng 1 WPW10546285 (motor), Removed door panel. Then removed the motor and chute. Replaced with new parts. Removed auger rod and cleaned off all rust and Debris. Reinstalled all parts. Unit now functioning as designed. No dents dings or scratches caused by tech. Customer approves repair at this time. Ice now dispensing.
Bryan D.
whirlpool refrigerator KFIV29PCMS Inspected unit found large block of ice on RC evap. Evap cover has large crack in the middle needs to be replaced. Instructed customer to unplugged unit 24 hours prior to next visit. Ordering evap cover; ordrng 1 W11211387 (EVAP COVER ), Removed and replaced evap cover and fan motor. Unit now functioning as designed. No dents dings or scratches caused by tech.
Bryan D.
whirlpool refrigerator WRT138FZDW00 Customer states fridge is to cold. Thermistor is testing open. Ordering thermistor; ordrng 1 W10838965 (thermistor), Removed and replaced thermistor. Cleared all ice build up. Explained to customer if it happens again to call us back out fan in freezer is running. No other issues found. No dents dings or scratches caused by tech.
Bryan D.
whirlpool refrigerator WRX735SDHZ00 states drawer gets stuck. Removed drawer and reinstalled it back on track. Drawer functions as designed. Sent video to customer. No dents dings or scratches caused by tech ; Job complete.
Bryan D.
whirlpool refrigerator WRX735SDHZ00 states drawer gets stuck. Removed drawer and reinstalled it back on track. Drawer functions as designed. Sent video to customer. No dents dings or scratches caused by tech ; Job complete.
Bryan D.
kitchenaid dishwasher KDFE104DBL2 Customer states dishwasher will not start. Ran diagnostics. Unit would not start. Inspected fill valve and float switch both check out fine. Inspected latch and found that the strike was struck between the counter top and the wood holding dw in place bent strike to make contact with door. Closed door unit started operating as designed. No dents dings or scratches caused by tech. Customer approves repair At this time.
Bryan D.
amana range ACR4303MFW2 Customer states cook top is not getting hot. Pulled unit checked for proper voltage found 240 at outlet. Tested unit. Cooktop is functioning as designed. All burners get red hot. Found no issues at this time. No dents dings or scratches caused by tech.
Bryan D.
MAYTAG DRYER MGDX655DW2 Customer states there is a blue substance and it looks as if the drum melted. Informed customer that blue coloring was from something they washed then dried for example blue jeans. Informed customer that there is nothing wrong with unit no signs of anything melting. Unit functioning as designed. No dents dings or scratches caused by tech.
Kenneth M.
KITCHENAID REFRIGERATOR KRFC704FPS00 ound unit with faulty ice maker. Ice maker cycles properly. But does not fill wi5 water. Valves are being energized and unit does dispense water. Ordering new ice maker. Rescheduled customer for Monday 9-10-18 ; ordrng 1 W10908391 (icemaker), Customer said WPL said they are gonna replace. Customer declined another repair. Customer says if WPL doesn’t replace they will call back for another repair.
Kenneth M.
whirlpool dryer WGD5000DW1 Found unit with a vibration coming from motor. Motor is vibrating slightly causing bracket it’s sitting on to vibrate at the bottom of the cabinet. Sending it to the blower wheel and ducting. Will need to call techline and see if they have any suggestions to keep the stuff from vibrating slightly. Rescheduled customer for Monday techline call. Talked to techline. And techline told me slight vibration can occur when unit gets hot especially due to motor brackets sitting on the frame of the unit and viberating from the motor can cause brackets to move on cabinet . No repair suggestions at this time.
Kenneth M.
kitchenaid dishwasher MDBH979SAB0 Customer informed me of unit leaking water. Tested unit and drained and found no leaks. Found no signs of leak. Customer informed me unit was leaking right out side the door. Informed customer that unit was most likely leaking soap. Customer rinses off all her dishes. Informed customer that unit needs to leave dirty on the dishes to have something for soap suds to break down on. Infomed customer to continue running unit and if problem continues to call back. 30day warranty on SVC.
Kenneth M.
amana dryer NGD4655EW2 Found unit not starting properly. Due to start button faulty. Button was broken in 3 pieces. Replaced switch with WPW10420741 (SWITCH-PTS) and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Kenneth M.
whirlpool dryer NDG5805AWW Found unit squeaking real loud due to worn idler pulley. Ordering new idler pulley; ordrng 1 WP37001287 (bracket), Installed assembly. And bracket and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Enrique R.
MAYTAG WASHER MHW5100DW LC error code . In diagnostics , found f5e4 = door unlock error . Replaced the door latch . Model/serial # not on the unit .
Enrique R.
FRIGIDAIRE DISHWASHER FFID2426TS1A water leaking underneath . I found the water level float is missing . Construction superintendent stated , he took it off trying to fix it . I will need to order new float switch assembly .; ordrng 1 154773201 (switch,float) and 1 5304506520 (float), As per the customer . The dishwasher got exchanged . I will return the parts .
Enrique R.
FRIGIDAIRE RANGE FFEF3016TSD oven not heating up correctly . I diagnosed the unit , found the oven & cooktop elements turn on, but doesn’t heat correctly just warm . I tried to adjust/calibrate the temperature . The control not responding . ; ordrng 1 316419145 (OVERLAY) and 1 316490003 (probe) and 1 5304508925 (CENTRAL ELECTRIC ), Replaced the central electric , overlay and oven sensor . All functions checked normal at time of service .
Enrique R.
WHIRLPOOL REFRIGERATOR WRX988SIBW01 ice maker not making any ice and control not powering on . I diagnosed the unit , found the pantry user interface not powering on , and the dispenser user interface partially displaying the #s . Not cooling correctly . ; ordrng 1 W10789393 (cntrl-elec) and 1 WPW10503833 (cntrl-elec), Replaced the central electric , UI and pantry control . All functions checked normal at time of service . No leaks .
James M.
WHIRLPOOL WASHER WTW4815EW0 Customer stated squeaky nag noises during agitation cycle. Tested unit and found agitator loose. Tightened agitator and tested unit. No squeaky or rubbing noises found. Ran unit thru calibration and test cycles (manual and auto) system now functioning as intended.
James M.
WHIRLPOOL DISHWASHER WDT970SAHV Found unit with leak in drain hose behind unit. Ordering new hose. Ordered parts 1 8269144A/DRAIN HOSE 1 W10545278/drain Hose. Replaced drain hose and loop. Tested unit and found Unit now leak free and customer approves. No dents, dings, or blemishes on or around unit caused by tech.
Irvin F.
FRIGIDAIRE REFRIGERATOR LGHK2336TF0 Crisper drawer is freezing food, also freezing in middle of fresh food section. Called tech line, about freezing in fresh food section. Ran several test for da,pier, fan, and thermistor. During test the interface lost power during evap motor test. Unplugged to get unit out of rest mode. Reentered. Replacing the interface per tech line. 81989139/file number; ordrng 1 5304510322 (INTERFACE), Replaced interface after power removed. Completed assembly, powered. All ops normal.
Irvin F.
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 The doors light switch was not contacting the door. Installed spacer closed door. IM, cycled and filled. Explained issue to Customer all ops normal.
Irvin F.
whirlpool refrigerator GI6FDRXXY09 Replaced drain tube, removed ice slab in FREZER. All ops normal. CUSTOMER HAS A FAILED IM, FAILS TO FILL REPLACED IM, cycled and filled on power up. All ops normal. ; used 1 W10882923 (ICEMAKER)
Irvin F.
whirlpool washer WTW8600YW0 the unit is not powering. Found the hub is not holding. Replaced hub. Calibrated passed. All op normal. ; used 1 W10820039 (HUB) The washer failed to complete cycle, CX says the unit does not spin. Confirmed the suspension are weak, under load bottoms out. There is signs of oil leaking under the unit. Replacing suspension, bearing, and sensor. ; ordrng 1 W10435302 (bearing) and 1 W10440786 (suspension) and 1 WPW10178988 (sensor), 9/17/18 13:40: IF there 9/17 MON, 13:17 to 13:31, Replaced components. Calibrated unit passed. All ops normal.
Irvin F.
whirlpool refrigerator WRS312SNHM00 Compressor is hot drier is cold. Unit restricted at cap and evap coil connection. Needs replacement ; ordrng 1 W10309988 (compressor) and 1 W10911770 (HARNESS) nstalled compressor and harness. Charged system. No leaks.
Irvin F.
whirlpool washer WTW8500DC0 Gear case has failed bearing, replaced component. Had to break agitator to remove, installed replacement. Calibration test51 passed. All ops normal. used W10811956 (GEARCASE) W10752283 (WASHPLATE)
Irvin F.
whirlpool dryer WGD5000DW2 During operation, dryer makes a shriek. Idler pulley failure. Used dryer repair kit. Installed all parts 4392065 (DRYER REPAIR KIT). Completed assembly, and test passed. All sounds normal.
Irvin F.
whirlpool dryer WED75HEFW1 The dryer belt was broken, and idler pulley grooved. Removed failed components, replaced with dryer repair kit. All thermostat and motor good. Completed assembly test, passed all ops normal. ; used 1 4392067 (DRYER REPAIR KIT)
Cruz B.
WHIRLPOOL RANGE AGR5330BAW3 Found unit leaking gas from regulator, found regulator to have have a small crack that is causing a leak, ordering regulator for unit. ; ordrng 1 W10638126 (REGULATOR), nstalled new part (regulator) into unit. I then test all burners, bake, and broil they are all working as designed, customer ok repair.
Cruz B.
whirlpool washer WFW70HEBW0 Cx is not going to get unit repaired, cx is going to purchase a new unit instead, cx already paid for service. Will return part to storage
Cruz B.
maytag dryer MGDX655DW2 unit is making a squeaking sound during any cycles, I then ask cx to add some clothes inside the unit, ran a cycle for 30 mins found no squeaking sound, found unit working as designed, instructed cx on each setting and what they do, how to clean Lint trap and not to over load drum, unit is brand new cx only used it a few times
Cruz B.
WHIRLPOOL REFRIGERATOR WRX986SIHZ00 Inspected unit. Found LED lights not on inside both compartments, I then installed new parts (cnrtl elec, light switch, 5 led modules) into unit, led lights are working in both compartments, cooling temps are fine as well, customer ok repair.
Cruz B.
whirlpool refrigerator KRFC302EPA00 Installed new parts(door blk ss, ) into unit. Door is now closing and opening as designed, found no gaps, inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine, cx ok repair.
Kevin M.
whirlpool refrigerator WRF736SDAM10 Unit didn’t defrost which is causing no airflow to RC. I put unit into diagnostic and found bi metal testing bad. Need to order fan motor with harness; ordrng 1 WPW10514110 (motor evaporator),Removed and replaced fan motor with harness. Tested unit. All tests good.
Kevin M.
whirlpool washer WFW7590FW0 Unit not finishing cycle. I tested unit, all tests normal at this time. I cleared holes on door boot/front tub and instructed customer on clean cycle, detergent use, and off balance loads. All tests good.
Kevin M.
MAYTAG MICROWAVE MMV1174DS1 Customer had bad door switches causing door open error codes. Customer called out Reliable for service and they broke multiple connectors off the main control and didn’t reinstall any of the screws holding panels on. In order to repair unit at this point it would need 20amp fuse, door switches, and main control. Customer declined repair at this time.
Tyler F.
whirlpool range WFG320M0BB2 igniters will not spark. Ordering spark module and harness not in stock.; ordrng 1 WP6610341 (module-spk) and 1 WPW10548355 (harns-wire), Removed and replaced igniter and switches. Tested all works good at this time.
Tyler F.
kitchenaid range KSGG700ESS1 Removed and replaced console and ribbon cable. Still having touch panel error code. Ordering main control in stock.; ordrng 1 W11034208 (cntrl-elec),Removed and replaced main control all works good at this time.
Tyler F.
whirlpool refrigerator WRX986SIHZ00 No cool. Found condenser fan motor unplugged and compressor may have overheated or inverter went ou.; ordrng 1 W10832994 (compressor), Compressor overheated and locked up. Removed and replaced compressor. Vacuumed system and charged with Freon. Tested all works good at this time.; used 6 134A (REFRIGERANT ), and 1 AF1200 (TUBE EXTENSION)
Tyler F.
WHIRLPOOL REFRIGERATOR GZ25FSRXYY2 unit stopped making ice. Removed and replaced ice maker with new ice maker kit. Cycled ice maker all works good at this time.; used 1 W10882923 (ICEMAKER)
Tyler F.
whirlpool washer WTW8500DC2 Unit is making noise in the spin cycle. Found failed bearing in gear case. Ordering gear case and slider in stock.; ordrng 1 W10734521 (slider) and 1 W10811956 (drum assy), Removed and replaced gear case and slider tested all works good at this time.
Steven W.
whirlpool refrigerator WRS325SDHZ01 Found ice forming in FC close to door gasket. Whirlpool tech didn’t seal liner/ cabinet properly. Resealed liner/ cabinet with RTV silicone. Door gasket is sealing properly. Advised to leave FC door closed 5 hours. Complete.
Steven W.
whirlpool washer WFW7590FW0 Found bellows front wire retainer off, bellows off front panel. Reinstalled front retainer, bellows to front panel. Tested wash, drain & spin. Ran diagnostics. Had f8e3, f5e3, f1e2,f5e2. Cleared error codes. Advised customer to use less detergent, about unbalanced loads. Fills, washes, drains, rinses, & spins properly . Complete
Steven W.
kitchenaid refrigerator KRFC300ESS01 Found FC door switch not closing all the way to activate ice maker. Ice maker is ok. Needs FC door switch, pads.; ordrng 1 12002646 (light switch) and 1 WP2177331 (plastic-sq) and 1 WPW10221048 (spacer), Replaced FC door switch, installed spacer pad on FC door. Cycled ice maker. Ice is working properly. Unit is cooling properly at this time. Advised to allow 2 days for ice. Complete.
Steven W.
KITCHENAID DISHWASHER KDFE104DSS5 Ran diagnostics. Found power to wash motor, not running. Needs pump& motor. ordrng 1 W11085683 (pump&motor), Replaced pump & motor assembly. Ran diagnostics- ok. Fills, washes, drains,rinses, dries properly. Advised to use rinse aid for proper drying. DW was not pulled out for diagnosing or service.
Steven W.
whirlpool oven KGRS505XSS05 Upper oven not heating per customer. Power to upper bake igniter, not glowing. Found open upper bake igniter. Lower oven is working at this time; ordrng 1 WP7432P143-60 (igniter- b), Found igniter wire shorted out against burner sharp edge causing wire to burn through ( defect ). Replaced upper bake igniter, rerouted wires. Upper oven is heating properly. Complete.
Steven W.
whirlpool refrigerator WSF26C2EXW01 Filter housing misaligned. Repaired per service pointer w10375898. Cleaned condenser. Doors are opening/ closing properly. Normal ice dropping into ice container sound. Low water pressure. Advised to call plumber. Unit is cooling properly at this time.
Steven W.
WHIRLPOOL REFRIGERATOR WRS325SDHZ00 Found RC door handle studs(screws) loose. R&R door handle. Tightened studs, reinstalled handle. Handle is working properly. Unit is cooling properly at this time. Complete.
Isidore A.
WHIRLPOOL REFRIGERATOR WRT311FZDB00 Removed freezer air tower, back panel, and evaporator fan motor assembly defrost evaporator and return air port installed new evaporator fan motor assembly, reinstalled back panel and installed new air tower. Test freezer operation ok at this time.
Isidore A.
kitchenaid dishwasher KDTE104ESS3 Found drain motor weak turning not draining removed old drain motor installed new drain motor (customer had part sent directly to them) test for leaks and dishwasher operation ok at this time
Isidore A.
whirlpool refrigerator KRFC300ESS Found freezer door handle coming off, remove handle and mounting bolt put lock tight on both mounting blot and hand set screws reinstalled handle test ok at this time.
Isidore A.
maytag washer MVWB880BW0 Found tub ring WPW10550152 stuck to back panel suspension W10440786 failure . Parts ordered; rqstng P&A on 1 W10440786 (suspension) and 1 WPW10550152 (ring-tub), Removed top panel , tub ring and suspension rods. Installed new suspension rods tub ring, reinstalled top panel. Test washer operation ok at this time.
Francisco S.
WHIRLPOOL REFRIGERATOR WRT518SZFM00 door was making noise as she opened it( ffc ) indeed I found a squeaky noise coming from bottom hinge. Removed both doors applied grease to bottom hinge pin noise went away. door would not swing close when she left it open, adjusted front feet slightly higher than the rear to assist door closing issue. Customer approves functions and unit working as intended.
Francisco S.
WHIRLPOOL WASHER WTW7000DW0 They are going to call whirlpool and call back. Please confirm this info before sending tech out.
Francisco S.
whirlpool refrigerator WRS325FDAM Checked unit found dimmed lights in ffc and FC light not working at all. Removed auger motor and checked harness and voltage it checked out ok. Ordering light to complete repair; ordrng 1 WPW10515057 (light), Removed and replaced part listed unit now working as designed
Francisco S.
whirlpool refrigerator WRV986FDEM Checked unit and found no model and serial number. Informed customer i would not be able to repair unit in this state due to the fact that I cannot get parts without model #. Deli drawer ui is shorted out and harness is damaged as well.
Francisco S.
kitchenaid wine cooler KUWS24RSSS00 Display not coming on. Ordering parts to complete job. Schedule upon parts arrival please.; ordrng 1 W10238070 (transformr), 1 WPW10297313 (separator), Removed and replaced parts listed. Unit now working as intended.
Francisco S.
whirlpool oven WFG515S0ES1 Checked unit found broken hinge on right side of the oven. Removed and replaced part listed unit now working as designed. Used W10347464 (HINGE-DOOR)
Francisco S.
WHIRLPOOL DISHWASHER WDTA50SAHZ0 spray arms are not moving at all. He performed troubleshooting steps on user and care guide. Entered diagnostics and retrieved error codes 6-4 7-1 4-3. Conducted a voltage test found 120 vac going to wash motor but motor not responding. Removed and replaced part listed tested ops unit is working as intended. Used W11087376 (wash motor)
Francisco S.
WHIRLPOOL REFRIGERATOR KFIS20XVMS10 Checked unit found all components off except for interior lighting. Conducted voltage checks and hv board not outputting voltage to the res of the unit. Needs new board ordering part Removed and replaced parts listed, programmed unit with code 2213 unit working as intended. Used WPW10312695 (CONTROL)
Francisco S.
whirlpool refrigerator WRF757SDEM00 here was an unusual noise in the FC indeed I found a bad FC evaporator fan motor. Removed and replaced part listed, tested to ops to ensure unit was working properly, found frost build up on ffc. Customer was unaware of this issue but it needs to be repaired for unit to work properly; ordrng 1 WPW10277799 (harns-wire), Used steam gun to defrost unit. Removed and replaced parts listed tested ops unit working as intended.
Aaron B.
whirlpool refrigerator WRF736SDAM13 Unit icemaker is jammed not making ice , replaced WPW10764668 (ICEMAKER) tested ops ok at this time , allow 24 hrs for temps to go back to normal; Job complete.
Aaron B.
whirlpool refrigerator WRF989SDAM02 Unit is no longer making ice test 56 said it a bad motor tested bad ice maker, moisture on the fascia and needs new heater kit , LED LIGHTS OUT NEEDS LIGHT PUCKS AND DELI BOARD DISPLAY IS randomly switches ordered all of the parts to fix this unit ; ordrng 1 W10619962 (heater) and 5 W10695459 (module)s and 1 W10861900 (cntrl-elec) and 1 WPW10306786 (invrtr-box) and 1 WPW10732686 (cover) and 1 WPW10764668 (ice maker) Replaced the controls and the heat kit lights and icemaker tested ops normal at this time allow 24 hrs to get back to normal temps.
Jesus C.
KITCHENAID DISHWASHER WDT750SAHZ0 Customer states that unit is not washing dishes. Ran diagnostics and found error codes. Unit motor not working. Removed lower kick panel and inspected connector. Removed connector and place back and unitnstarted working. Diagnostics was completed with any problems. Unit is working as design.4-3. Motor not running5-1. Door stuck open. Used W11085683 (Pump Wash Motor) W10876537 (PUMP-DRAIN)
Jesus C.
maytag dryer MGDB725BW0 Customer states that unit is making a grinding noise. Turned gasket by hand and the grinding noise. Removed front panel and from bulkhead. Took drum out and installed dryer kit. Clean out all lint for customer. Assembled unit and tested. Unit is now working as designed.
Jesus C.
whirlpool refrigerator WRT311FZDW01 ustomer states that unit has condensation. Checked unit and Found the upper fresh food section with condensation. Need to order new fan blade kit and control. Ordered parts.; ordrng 1 W10916494 (blade-fan) and 1 W11039790 (cntrl-elec), Unplugged unit and removed control. Installed new control and fan blade kit. Assembled unit and plugged back in. Unit is woking as designed.
Hector Z.
maytag dishwasher MDB8959SBB2 dishwasher leaking. Tested and unable to verify/repeat the issue. Customer will call back when is leaking. Service call good for 30 days
Hector Z.
maytag refrigerator MSS26C6MFZ00 ood getting frozen in the fresh food compartment. Checked unit and found nothing wrong. Adjusted temperature and tested ok.
Hector Z.
MAYTAG WASHER MVWB765FC2 washer leaking and the present of mold on the floor. Checked the whole unit for leaks and set the washer on automatic/manual test. Unable to find any leak. Tested ok.
Hector Z.
WHIRLPOOL REFRIGERATOR WRS571CIDM01 Replaced main control, still not going into defrost. Ordered User Interface. I will call customer to let him know the time on Saturday.; ordrng 1 WPW10758681 (cntrl-elec), Replaced User Interface. Tested ok
Patrick C.
AMANA DRYER NED4655EW1 Found no power to unit again. Thermal fuse is blowing. Needs new one. She has had vent cleaned out. Cycling thermostat isn’t shutting heat off like it should customer stated unit got very hot on the outside ; ordrng 1 WP3387134 (thrmst-fix), Removed and replaced parts tested unit all ops checked good ; used 1 WP3392519 (THERMAL FUSE)
Patrick C.
maytag refrigerator MFI2269FRZ02 Found the unit making ice intermittently. Worked great the first week and then just quit when it wants too. Needs new ice maker. Removed and replaced. Tested unit. And found valve bad. Making chatter noises ; ordrng 1 WPW10312696 (water inlet valve), ce production still slow. The switch is in the ice maker circuit and could be causing slow production. Needs to order. Removed and replaced valve. ; ordrng 1 12002646 (light switch), Removed and replaced switch. Tested unit. All ops checked good
Billy J.
WHIRLPOOL WASHER WTW7500GW0 Upon arrival customer states unit is leaking he states it does not happen every time he found leak on home valve he states he leaves it shut off when he does not use it so it does not leak I asked him then how would he know it’s coming from unit instructed customer to replace both home leaking valves because he turns on when uses washer and valves leak different leak not coming from unit at all no leaks at this time instructed customer to replace leaking valves and get drain snaked.
Billy J.
maytga dryer MGDC215E Upon arrival customer stated unit making noise found screw in inner and outer tub. removed and retested job completed
Billy J.
WHIRLPOOL WASHER WTW8600YW0 Upon arrival entire door was broke into pieces door is about $400 to replace. refused service unit needs two hinges and door customer stated she will buy a washer
Billy J.
whirlpool refrigerator WRF535SWHZ01 Upon arrival customer stated light bulb not working found bad removed and replaced light bulb 8009 (LIGHT BULB) and switch WPC3680310 (SWITCH) retested, job complete.
Dane K.
FRIGIDAIRE REFRIGERATOR FFTR1821TW Upon arrival unit was not making ice, before icemaker stopped it was making knocking noise. Removed and replaced ice maker and test. Unit functions normal now; used 1 241798231 (ICE MAKER)
Dane K.
GE REFRIGERATOR CFE29TSDSS pon arrival the unit was not making ice and was leaking. Found that fresh food drain line was iced over causing leak. Found icemaker faulty. Unit needs a new air duct tower, icemaker, and he conducted; rqstng P&A on 1 WR17X22149 (duct tower asm ff) and 1 WR30X10160 (ice maker asm-for do) and 1 WR51X10133 (heater conduction ff), Removed and replaced Air tower assembly, icemaker, and heat conductor. Unit functions normal now.
Dane K.
AMANA RANGE VE23301426 Upon arrival unit with my bake. Found igniter cracked and would not like gas. Removed and replaced igniter and tested unit. Unit functions normal; used 1 12400035 (IGNITER,OVEN)
Dane K.
WHIRLPOOL REFRIGERATOR WRS586FIEM04 Upon arrival the unit would not make ice would not dispense water. Found main inlet valve had water going to it but no water would come out when activated. Removed and replaced and let valve and tested unit. Unit functions normal now; used 1 WPW10238100 (VALVE)
Dane K.
WHIRLPOOL REFRIGERATOR WRX988SIBM03 Upon arrival the unit was not cooling. Fresh food evaporator was a block of ice. Found fresh food thermostat out of range. Removed and replaced thermostat and fan harness assembly. Unit functions normal now.
Kenneth M.
WHIRLPOOL WASHER WGT3300SQ2 Found unit not dispensing water due t water lines having check valves. Water lines were installed backwards. Installed water lines in proper direction and tested. Unit is working properly. Customer approves no dents dings or blemishes on or around unit caused by technician. Informed customer to replace water supply lines with h supply lines that don’t have check valves.
Kenneth M.
WHIRLPOOL DRYER WED75HEFW1 Found unit with no power. Unit was only gettin 120 volts instead of 240 volts found one leg of breaker flipped. Turned off breaker completely and turned it back on. Tested. Found unit working properly. Informed customer to check breaker and possibly replace. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Kenneth M.
WHIRLPOOL RANGE WFG550S0HZ0 Found gas valve hard to turn and does not pull out to lock like the others. Ordering new gas valve. Ordering proper. Pre-ID was wrong. Rescheduled customer for Saturday 9-15-18; ordrng 1 WPW10279614 (valve-brnr), Installed burner valve and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.