Near Los Banos, CA 93635
Kenneth
Job Details:
03/31/2020
WASHER MAYTAG MVWX655DW2
Found unit not draining water due to drain pump not plugged in. Was not fully secured so jiggled loose during install and shipping. Plugged in drain pump and tested unit. Unit is now working properly. Customer approves function at this time.
Near Riverside, CA 92503
Andy
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KSF26C7XYY04
Needs scroll fan coming apart has mold in Styrofoam; ordrng 1 WPW10451893 (fan-scroll) and 1 WPW10643261 (evaporator)
Near Livingston, CA 95334
Cruz
Job Details:
03/31/2020
DRYER WHIRLPOOL WED72HEDW1
"Fixed- installed new parts (element, thrust- fix) unit is heating as designed, runs quiet, cx ok repair."
Near El Monte, CA 91731
Juan
Job Details:
03/31/2020
WASHER WHIRLPOOL WTW5000DW3
"F8e1 long fill/ no fill. Cleared fill valve filters. Ran diagnostics, calibrated unit. Washer ops now check fine.Customer has a makeshift drain hose/tube that leads from the back yard, all the way to the front yard. Instructed customer to connect unit to a proper drain pipe, unit’s drain pump, is not designed to push the water out that far. Also unit is sitting on a wooden platform, the front legs are hanging in the front in the air. Machine rocks given the four legs are not making contact with a solid ground."
Near Tehachapi, CA 93561
Patrick
Job Details:
03/31/2020
DISHWASHER MAYTAG MDBS561AWB
Latch is bad needs a new one ; ordrng 1 WPW10275768 (latch-door)
Near Montebello, CA 90640
Juan
Job Details:
03/31/2020
RANGE MAYTAG MGR6600FZ1
"F1e0. Internal board failure. F9e0. Miswired house error codes. Unit’s control panel area is roach infested. Roach feces on wires and both boards. Checked electrical outlet, it is properly polarized and grounded. 120 volts coming in. Called tech line to report findings. Tech line advised for customer to call customer service for instructions on how to proceed.SR# 7727468346"
Near Visalia, CA 93291
Frank
Job Details:
03/31/2020
DRYER AMANA NGD4700YQ0
Customer stated Knocking noise in dryerPerformed diagnostics Found belt and rollers defective The pre I D part I have in bin Belt has a crack in belt Need to order new part dryer kitI don’t have part in truck stockNeed to dryer kit; ordrng 1 4392065 (dryer repair kit)
Near Fresno, CA 93720
Timothy
Job Details:
03/31/2020
DRYER ELECTRIC MAYTAG MVWB880BW0
Removed water from tub. Replaced drain . Tested for function and leaks. Unit operating as designed.
Near Fresno, CA 93720
Timothy
Job Details:
03/31/2020
DRYER ELECTRIC MAYTAG MEDB880BW
"Unit has an open element. Removed drum,cleaned unit and replaced the element. Tested unit and found it working normally."
Near Clovis, CA 93619
Timothy
Job Details:
03/31/2020
WASHER MAYTAG MHW6630HC0
Customer sites sometimes the clothes don’t extract. Checked faults and found a 0-5(off balance load) code. Replaced valves and drawer. Unit checks ok. No leaks noted.
Near Atwater, CA 95301
Cruz
Job Details:
03/31/2020
WASHER MAYTAG MVWB865GC0
"Needs more work- found error code f6e2 and f6e3 Communication between to ACU and user interface, found buttons on ui not responding as well, cx can only use certain features, need to order parts for unit. ; ordrng 1 W11162440 (cntrl-elec) and 1 W11162441 (console)"
Near Winton, CA 95388
Cruz
Job Details:
03/31/2020
WASHER MAYTAG MVWB855DC3
"Needs more work- found unit not turning when you press the start button, checked for voltage at wall outlet and found 120v, found harness from cntrl elec to UI to be broken off, look at pictures. Ordering part for unit. ; ordrng 1 W11112662 (console)"
Near Caruthers, CA 93609
Jonathan
Job Details:
03/31/2020
WASHER MAYTAG MVWC565FW2
Found valves bad replaced tested working to spec ; used 1 W11210463 (VALVES) from stock
Near Glendora, CA 91741
Jaime
Job Details:
03/31/2020
WASHER WHIRLPOOL WFW5620HW0
Found no error stored but she dose not want me to work on the u it. She is demanding an exchangeCalled tech support and spoke to Andy and explained to him. The situation he gave me an SR#7727467641
Near Fresno, CA 93720
Timothy
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Pressures are low, no dye is visible anywhere. Compressor is bad. Called supervisor who recommended replacing the compressor and dryer again.; ordrng 1 W11209866 (compressor), rqstng P&A on 1 WPW10143759 (dryer)"
Near Fresno, CA 93704
Jonathan
Job Details:
03/31/2020
DRYER WHIRLPOOL WED6400SW1
Found belt broken replaced with kit tested working to spec ; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Bakersfield, CA 93313
Dane
Job Details:
03/31/2020
DRYER MAYTAG MODEL
Job complete
Near Clovis, CA 93619
Jonathan
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03
Installed compressor and dryer vacuumed and charged tested working to spec
Near Los Angeles, CA 91326
Antonio
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KBFN402ESS01
Found light module was defective. Replaced module and tested. Working ok.
Near Clovis, CA 93611
Timothy
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID WRV986FDEM00
Unit is not cooling correctly. Ran test 4 and found very little frost pattern on the FC evaporator. Unit needs a new compressor and up dryer.SEALED SYSTEM JOB BOOK AS 3 CALLS.; rqstng P&A on 1 W10779331 (compressor) and 1 WPW10143759 (dryer)
Near Fresno, CA 93704
Irvin
Job Details:
03/31/2020
WASHER WHIRLPOOL WTW4816FW1
Cx says the washer is making a thumping sound. Found the unit has slipping the pullley is bad. Installed splotch. Calibrated unit. All ops normal. ; used 1 W10721967 (SPLUTCH) from stock
Near Fresno, CA 93705
Irvin
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
"Removed power removed valve. Installed replacement valve. Test for dispersion, passed. All ops normal."
Near Victorville, CA 92392
Cesar
Job Details:
03/31/2020
WASHER MAYTAG MVWB750WQ1
New speed sensor is defective causing an off balance code removed sensor and reinstalled old one aAll checked good
Near Bakersfield, CA 93311
Patrick
Job Details:
03/31/2020
REFRIGERATOR KITCHEN AID KRFF302ESS01
Gasket ripped in the fridge section. Freezer ok ; ordrng 1 W11368721 (GASKET )
Near Fresno, CA 93722
Irvin
Job Details:
03/31/2020
DRYER WHIRLPOOL WED7500GC0
Cx says the door will pop open intermittently. The catch is loose on the door. Installed replacement catch. Put clothes in dryer ran for 5minutes and observed. Door stayed closed. All ops normal. ; used 1 WP3389441 (CATCH) from stock
Near Porterville, CA 93257
Michael
Job Details:
03/31/2020
WASHER MAYTAG MVWC200BW
Unit is currently removed from the home and is sitting in garage with no power or water hook ups. Advised cx to install unit back into the home and call for return visit. Cx states unit is not spinning or draining.
Near Arroyo Grande, CA 93420
James
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ
Found unit with collapsed liner on left hand door causing door switch to not make full contact. Ordering new door. Will return when parts arrive. ; ordrng 1 W11307224 (dor-fip)
Near Victorville, CA 92395
Darren
Job Details:
03/31/2020
DISHWASHER MAYTAG MDB4949SHW1
"Replaced valve, house pressure fluctuations causing uneven filling."
Near Los Banos, CA 93635
Kenneth
Job Details:
03/31/2020
DRYER AMANA NED4655EW1
Found unit with faulty element. Replaced element with Pre-ID. And tested. Unit is working properly. Informed customer that house vent was clogged. Needs vent sweep
Near Adelanto, CA 92301
Darren
Job Details:
03/31/2020
WASHER WHIRLPOOL WTW4850HW1
"Checked for codes, none present, recalibrated washer, cycle tested, checks out good."
Near Fresno, CA 93711
Irvin
Job Details:
03/31/2020
WASHER WHIRLPOOL MHW8630HC
Cx has cosmetics issue the door has a crack on front surface. The dispenser drawer is not aligned properly. Replacing door front and dispenser drawer. ; ordrng 1 W11316372 (dispenser) and 1 W11316913 (OUTER DOOR)
Near Alhambra, CA 91801
Juan
Job Details:
03/31/2020
MICROWAVE MAYTAG MMV4206FZ-2
" Checked door, door is fine, no damages."
Near Fresno, CA 93722
Irvin
Job Details:
03/31/2020
WASHER MAYTAG MVWC565FW1
"F7/E1-BASKET FAULT, F0/E2-OVER SUDZGearcase, suspension, motor slider, cam. ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11130362 (suspension)"
Near Santa Clarita, CA 91354
Raymond
Job Details:
03/31/2020
DRYER MAYTAG MGDB765FW0
"Upon arrival unit door not staying closed, replaced catch and strike, tested unit. Unit functions as designed."
Near Fresno, CA 93722
Irvin
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"The ice maker is failed. The bail arm is in the 11am position, and will not cycle. Needs ice maker. ; ordrng 1 W10300022 (icemaker)"
Near Glendora, CA 91741
Andy
Job Details:
03/31/2020
DISHWASHER KITCHENAID KDTE204GPS0
"Rail not closing, replaced racks and tested unit working properly"
Near San Luis Obispo, CA 93401
Jim
Job Details:
03/31/2020
WASHER WHIRLPOOL GHW9250MW0
I found no leaks in any of the test. I did find a pair of socks stuck in the bellow and a plugged drain pump. I cleaned the glass on the door and ran a sanitized cycle to heat and reshape the bellow.
Near Atwater, CA 95301
Kenneth
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Noise coming from cap tube at refer evap. Ordering sound mastic. Rescheduled customer for Wednesday 4-1-20; schdld next appmnt for 4/1 WED !
Near San Luis Obispo, CA 93401
Jim
Job Details:
03/31/2020
DRYER MAYTAG MGDB835DW3
Replaced drum
Near Merced, CA 95348
Kenneth
Job Details:
03/31/2020
WASHER WHIRLPOOL WTW5000DW3
Found unit not spinning due to shifter fault. Ordering new actuator. Rescheduled customer for thursday 4-2-20; ordrng 1 W10913953 (Shifter)
Near Delano, CA 93215
Erick
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00
Installed new parts on unit. Re-tested and passed all tests with no errors. Job complete
Near Merced, CA 95340
Kenneth
Job Details:
03/31/2020
WASHER WHIRLPOOL WFW5620HW0
Found unit just making a clicking noise not doing anything. Replaced latch and tested. Unit is clicking from control board. Ordering new ACU. ; ordrng 1 W11322903 (ACU)
Near Arroyo Grande, CA 93420
Jim
Job Details:
03/31/2020
WASHER WHIRLPOOL MVWX655DW1
3478 high mountain rd. Replaced lid lock. Unit tested ok; used 1 W10838613 (LATCH) from stock
Near Bakersfield, CA 93312
Erick
Job Details:
03/31/2020
DRYER - GAS WHIRLPOOL WGD90HEFW
Cycled unit and found unit short cycling due to bad connector at coils. Repaired and secured connector to main harness. Re-tested it and is passed all test. Also found unit was restricted vent causing failure. Informed customer to have been serviced by professionals. Job complete
Near Bakersfield, CA 93314
Erick
Job Details:
03/31/2020
MICROWAVE WHIRLPOOL WMHA9019HZ1
Install new parts on unit. Retested it. And it passed all test with no failures at the time of service. Job complete
Near Santa Clarita, CA 91390
Raymond
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
"Replaced evap motor with thermistors, evap cover, drain pan, followed service pointer and secured evap cover to rear liner and zip tied evap to ensure proper clearance, tested unit, unit functions as designed."
Near Bakersfield, CA 93314
Erick
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB
Found units housing to icemaker out of alignment causing door not to seal properly. Removed housing and properly secured. Realigned hinges. Retested unit and doors now sealing properly with no gaps. Job complete
Near Bakersfield, CA 93312
Erick
Job Details:
03/31/2020
DRYER MAYTAG MHW8200FW
Install new parts on unit. Retested it and it passed test with no failures. Job complete.
Near Tulare, CA 93274
Enrique
Job Details:
03/31/2020
WASHER MAYTAG MVWB835DW4
"Installed spin basket , drum assembly and lid lock . Performed calibration . All functions tested normal . No leaks ."
Near Porterville, CA 93257
Michael
Job Details:
03/31/2020
MICROWAVE WHIRLPOOL WMH78019HZ0
Cx states unit will flash an unknown error code and stop working mid heating. Cx will have to unplug unit to reboot and make work again.Started 30 sec cooking and unit is heating checked with magic bar. Found door popped out of frame and not properly latching interlocks took quick pic of door Plastic tabs are broken needs new door. W11188093Return 4-1-20 7-10am requested; ordrng 1 W11188093 (STAINLESS M/W DOOR)
Near Lindsay, CA 93247
Michael
Job Details:
03/31/2020
WASHER WHIRLPOOL WFW6620HC
Stacked laundry cx states washer door is broken and do not latchFound latch housing broken and not catching on the door. Removed and replaced latch W11316250Door now closes and latches properly. All ops are as designed job complete
Near Visalia, CA 93292
Frank
Job Details:
03/31/2020
WASHER MAYTAG MHW6630HW0
Customer stated the front load washer has F3E2 Upon arrival there is F3E2 and F8 E3Pressure switch and pressure hoseInstalled parts Tested PassedJob completed
Near Bakersfield, CA 93314
Andrew
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Unit was replaced by Lowe’s.
Near Turlock, CA 95382
Cruz
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Fixed- installed new part (handle) handle is secured on refrigerator door, cooling and temps are ok as well, cx ok repair."
Near Visalia, CA 93292
Frank
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ
Customer stated not dispensing ice Found control panel not sending signal to turn augerAuger motor works Will order part; ordrng 1 W11130216 (cntrl-elec) and 1 W11347840 (ICE CONTAINER )
Near Thousand Oaks, CA 91320
Aaron
Job Details:
03/31/2020
DRYER WHIRLPOOL LGB6300LW0
"Unit no longer heats , checked the thermal , replaced the fuse tested ok after repair unit heats now "
Near Tulare, CA 93274
Frank
Job Details:
03/31/2020
WASHER WHIRLPOOL WFW560CHW0
Customer Spanish speaker Had Marc from dispatch to translate Customer stated water leaking from bottomPerformed diagnostics Found drain pump and hose leaking Will order parts; ordrng 1 W11316605 (hose) and 1 W11316609 (pump-water)
Near Hesperia, CA 92345
Cesar
Job Details:
03/31/2020
DISHWASHER MAYTAG MDB4949SDM3
Replaced motor all checked good
Near Glendale, CA 91208
John
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00
Whirlpool test 39 in the diagnostic had a 03. They shorted sensor. Repaired connection going to the sensor. Defrost the ice and frost off the evaporator coils inside the refrigerator section. The refrigerator tested good at this time.
Near Los Angeles, CA 91326
Danny
Job Details:
03/31/2020
WASHER WHIRLPOOL WTW5000DW2
Unit is not starting a cycle Found belt and pulley out of place Replaced splutch assy PulleyReinstall and calibrated washer Advised client not to do heavy loads due to his drain pan hitting the bottom of the washer and causing friction with cover and pulley Unit is working properly
Near Merced, CA 95348
Lance
Job Details:
03/31/2020
WASHER MAYTAG MVWC565FW1
"F3E1 error- adjusted pressure hose and cleared debris, also found drain pipe exceeding 6 inches in drain causing siphon issue. Removed drain and situated only 6 inches in, unit passed calibration and auto test ok. Unit now fully operational"
Near Delano, CA 93215
Michael
Job Details:
03/31/2020
WASHER WHIRLPOOL WFW560CHW0
Cx states unit is leaking during spin cycle again took quick picture.Removed lid and found nothing wet. Inspected dispenser housing and found small amount of water residue running down front of u it. Ordering water valve W11316256 and other water valve W11316255Dispenser assembly W11318755Office to resch when parts are available; ordrng 1 W11316255 (WATER GALVE) and 1 W11316256 (WATER VALVE) and 1 W11318755 (DISPENSER ASSEMBLY)
Near Visalia, CA 93291
Frank
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Customer stated hears clicking noisePerformed diagnostics found relay switch defective too compressor And condenser fan motor goes on and offInstalled new parts Tested Passed All goodJob completed
Near Bakersfield, CA 93312
Chase
Job Details:
03/31/2020
WASHER MAYTAG MVWB980BW0
Outer tub came in with major crack will need to re-order tub; ordrng 1 W10381077 (OUTER)
Near Glendora, CA 91740
Andy
Job Details:
03/31/2020
WASHER MAYTAG MHW3505FW1
"Leaks , door gasket spring came off reinstalled spring and tested unit working properly no leaks"
Near Merced, CA 95341
Lance
Job Details:
03/31/2020
WASHER MAYTAG MVWX655DW1
"F9e1 error Fixed- found broken wire at drain pump causing no drain. Repaired wiring, as well as removed debris from drain pump. Ran calibration and passed, auto test passed. no leaks. Unit is now fully draining and fully operational"
Near West Covina, CA 91791
Andy
Job Details:
03/31/2020
WASHER MAYTAG MVWB865GW0
"No turning on, replaced main control and display tested unit working properly"
Near Glendale, CA 91201
John
Job Details:
03/31/2020
REFRIGERATOR JENN-AIR JS48PPDUDE01
"Replace the lightbulb inside the freezer section the upper right light bulb was out. The refrigerator and freezer light tested good after the repair, no error codes."
Near Visalia, CA 93277
Frank
Job Details:
03/31/2020
WASHER MAYTAG MVWC565FW
Customer stated not spinning all water out Performed diagnostics Found not draining properly and clicking noiseWill order parts; ordrng 1 W10721967 (drive pulley) and 1 W10876600 (drain pump) and 1 WPW10006384 (drive belt)
Near Los Angeles, CA 90068
John
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KRSF505ESS00
The refrigerator section evaporator was frosted up again. Replace the thermistor. Replace the fan scroll. The refrigerator tested good with no error codes. Before and after they were no error codes.
Near Visalia, CA 93291
Frank
Job Details:
03/31/2020
FREEZER WHIRLPOOL WRX988SIBM
Customer stated not refrigerator coiling as it should Performed diagnostics Found damper motor Not sending air flow into compartmentCondenser fan motor and evaporator motor is good Freezer is cold making iceWill order damper motor and thermistor ; ordrng 1 W10837236 (harns-wire) and 1 WPW10248595 (control)
Near Glendale, CA 91202
John
Job Details:
03/31/2020
DISHWASHER WHIRLPOOL WDF520PADM
I pulled the bottom access cover off. It appears that the plumber when they installed the hose did not use plumbers tape to seal the thread connection. I did not have any plumbers tape to seal this connection. The dishwasher tested good. The customer is aware of the issue and knows how to solve the problem possibly their self. Or they will call the installer.
Near Delano, CA 93215
Michael
Job Details:
03/31/2020
OVEN WHIRLPOOL WOC54EC0HS01
Cx states oven will stop heating. Tried microwave and UI will respond but when you press go nothing happens.Unknown what issue is will need to contact techline while in home office to resch call.
Near Paso Robles, CA 93446
Tom
Job Details:
03/31/2020
WASHER WHIRLPOOL WTW7500GW2
"Entered diagnostics, found error codes F0E3, F0E5. Same issue and error codes, customer ran unit in normal operation with a few towels, unit continued to add water excessively. Cancelled cycle, entered Drain and Spin, unit drains but not fast enough, and unit also starts spinning before water can be evacuated. Visual inspection of port for Pressure Hose shows build up, cleared. Usual inspection of Drain Pump shows no debris, motor hot, replace Drain Pump./Installed Drain Pump and cleared Airway for Pressure Hose, ran unit in normal operation, heck okay. Entered diagnostics, no error codes, check okay. Ran Recalibration Cycle, check okay. No damage to unit or home from tech, job complete."
Near Delano, CA 93215
Michael
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW04
Cx states moisture build up inside u it again. Tech found rc door gasket is not sealing again. Took quick pic will need to replace door seal. Ordering rc door gasket white 2159073Return 4-1-20; ordrng 1 2159073 (WHITE DOOR GASKET)
Near Lake Hughes, CA 93532
Jonathan
Job Details:
03/31/2020
RANGE WHIRLPOOL WOS51EC0HB00
Found defective ui control. Replaced defective ui controls.
Near Victorville, CA 92394
Cesar
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW00
Torn door gasket causing air leaks in to fresh food compartment ; ordrng 1 W10830276 (gasket-fip)
Near Thousand Oaks, CA 91320
Aaron
Job Details:
03/31/2020
WASHER WHIRLPOOL LSB6300LW2
"Customer has some dead spots on the timer ,mrs declined to repair at this time "
Near Merced, CA 95348
Kenneth
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Found unit with the shut off arm in the off position. Put arm down. Ice maker started cycling. Called techline. And techline informed me that something has to be locking ot checked and found top drawer moving in and out properly without clicking arm into the off position. Customer does not have food or anything in ice bin causing that arm to hit anything. Techline informed me to have the customer be more cautious when opening and closing door to see what's causing ice maker to shut off. SR#7747473793 - Kathy
Near Atwater, CA 95301
Kenneth
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00
Installed light modules and tested unit. Unit is now working properly. Customer approves.
Near Paso Robles, CA 93446
Tom
Job Details:
03/31/2020
REFRIGERATOR AMANA ABB1924BRW01
"Found unit with power, lights on, dashes on display. Attempted to enter diagnostics, no response, attempted to reprogram unit, no response. Order Control Board./Control Board - (WPW10503278; ordrng 1 WPW10503278 (refer elect cont brd)"
Near Grover Beach, CA 93433
Jim
Job Details:
03/31/2020
DISHWASHER WHIRLPOOL WDF520PADB7
All signs show that the water valve did not close. There was clean water in the sump of the dishwasher. I found no external leaks while running the unit. The floor under the dishwasher is sunken and when the water leaked out it saturated the sub floor. Replaced water valve and left the part with the customer. Ran the unit again to check for leaks and found none. Tested the float switch and it tested ok
Near Bakersfield, CA 93314
Michael
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KFIS20XVMS11
Cx states unit has ice forming on freezer floor again after 3 weeksFound frozen Food debris in drain again.used steamer and 1/4” poly snake again to clear unit. unit works fine
Near Paso Robles, CA 93446
Tom
Job Details:
03/31/2020
WASHER WHIRLPOOL WFW95HEDC0
"Entered diagnostics, found error codes F3E1, F6E3. Entered diagnostic tests, upon Step 00, unit locks and signals F3E1. UI not always responding, exhibiting strange behavior. Tech will return with Pressure Switch and Latch, order Control Board, User Interface, and Drain Pump./Control Board - (W11032117)UI - (W10750482)Drain Pump - (WPW10605427); ordrng 1 W10750482 (panel-cntl) and 1 W11032117 (cntrl-elec) and 1 WPW10605427 (pump-water)"
Near Oxnard, CA 93030
Aaron
Job Details:
03/31/2020
WASHER WHIRLPOOL WTW5000DW1
"Unit belt cover is busted unit pan that it sits in had been grinding on the base causing noises ordered parts to correct the issues , advise the customer is nothing I can do with the pan that is underneath the washer at the washer is never meant to have a pan underneath it and the pan is not smooth and flat has ridges where the unit has been grinding up against it and is trash; ordrng 1 W10752187 (screw) and 2 WP22001995 (screw)s and 1 WPW10427633 (pulley shield)"
Near Bakersfield, CA 93309
Patrick
Job Details:
03/31/2020
REFIRGERATOR KITCHEN AID KRFF507ESS01
Reschedule Tuesday ; schdld next appmnt for 3/31 TUE !
Near Fresno, CA 93727
Timothy
Job Details:
03/31/2020
WASHER WHIRLPOOL WTW4850HW1
Unit would not enter diagnostics. Checked power and found the outlet the unit is connected to was loose. Plugged unit into the lower outlet. Checked for faults and ran a service test. Found a 5-2(lid lock failure) fault. The unit passes the service test. Checked lock and found it working correctly. I feel the loose outlet was the cause of the issue. Instructed customer to change the outlet if they are still having similar issues now that the unit is connected to the lower socket of the outlet.
Near Simi Valley, CA 93065
Danny
Job Details:
03/31/2020
DRYER WHIRLPOOL WGD72HEDW1
Unit is not heating Found broken igniter Replaced and install igniter Reinstall dryer Test unit and unit is heating and cycling properly Advised client to have vent cleaned out ; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Near Los Angeles, CA 91356
Danny
Job Details:
03/31/2020
DISHWASHER KITCHENAID KDTE334GPS
Unit is not draining Found broken drain pump impeller and drain hoses clogged Need to order parts and rs call ; ordrng 1 8269144A (drain hose) and 1 WPW10531320 (drain pump) and 1 WPW10545278 (drain hose)
Near Madera, CA 93637
Irvin
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ02
"Fresh food ice maker is not producing ice. Ice maker cycles continuously, not filling. The water valve buzzing not filling. Replaced ice maker and inlet valve. Powered unit, IM filled. All ops normal."
Near Oxnard, CA 93033
Aaron
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00
"Unit is not cooling correct customer stated the unit has ice on the back wall and unit is full of ice in the return ducts , unit air flow is not happening and needs motor to increase air flow and unit also not defrosting at all ordered parts to correct those issues ; ordrng 1 W10916494 (blade-fan) and 1 W10919804 (duct-air) and 1 W11353813 (CONTROL ASM) and 1 WP2315539 (motor-evap) and 1 WPW10383615 (thermistor)"
Near Oxnard, CA 93036
Aaron
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL MFI2568AES
Unit it’s freezing in the fresh food section customer did just replace the water filter and did not get it in place water was not working as a result which could cause the unit to freeze up going to test when I come back see if anything else is wrong with it ordered thermistor kit and main board ; ordrng 1 12002355 (thermistor kit) and 1 W10890094 (cntrl-elec) and 1 WPW10127427 (control)
Near Agoura Hills, CA 91301
Danny
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KSF26C6XYY00
Unit is not cooling Found no frost pattern on ref side No frost pattern on freezer Notice this unit has the aluminum evap Need to order complete sealed system repair ; ordrng 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10451893 (fan-scroll) and 1 WPW10466675 (compressor) and 1 WPW10643261 (evaporator)
Near Los Angeles, CA 90042
Leon
Job Details:
03/31/2020
OVEN WHIRLPOOL WFG525S0HS0
Replaced all selected parts.Unit working properly as designed
Near Oxnard, CA 93035
Joe
Job Details:
03/31/2020
WINE COOLER KITCHENAID KUBL304ESS00
Replaced sensor and end cap tested unit and it began to function as designed. Job complete.
Near Oak Park, CA 91377
Joe
Job Details:
03/31/2020
OVEN JENN-AIR JMW2427IM02
Customer was concerned unit is making a burning smell. On inspection found unit is not making a smell that is not normal. Informed customer of smell caused by racks. Job complete.
Near Agoura Hills, CA 91301
Joe
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
Replaced door and tested unit. IUnit began to function as designed. Ui is now powering and dispensing ice and water. Job complete.
Near Santa Clarita, CA 91351
Raymond
Job Details:
03/31/2020
WASHER WHIRLPOOL WFW92HEFW0
"Upon arrival dispenser has mold building, replaced dispenser and tested, unit functions as designed."
Near San Marino, CA 91108
Juan
Job Details:
03/31/2020
WASHER MAYTAG MVWB835DW4
"F0e5. Off balance error code. Calibrated machine. Ran diagnostics, all unit’s ops. checked fine. Instructed customer on how to load unit properly, and what type of detergent to use. Unit is working fine."
Near La Crescenta-Montrose, CA 91020
Leon
Job Details:
03/31/2020
DRYER WHIRLPOOL WHD5090GW0
Replaced base compressor.After running diagnostic check unit working properly as designed