Near DEVORE HGHTS, CA 92407
Tyler
Job Details:
03/18/2020
RANGE WHIRLPOOL WFG525S0HS1
Customer stated that the door wont close. Found bent hinges. Ordering hinges in stock.; ordrng 1 WPW10299224 (Hinge) and 1 WPW10299227 (Hinge)
Near Santa Clarita, CA 91350
Raymond
Job Details:
03/18/2020
WASHER MAYTAG MVWB835DW4
"Installed clutch, rotor, stator, and gearcase, tested unit. Unit functions as designed."
Near Burbank, CA 91505
John
Job Details:
03/18/2020
REFRIGERATOR JENN-AIR JFC2089BEM01
The refrigerator was running good upon arrival. Concern of items freezing. Or the refrigerator and freezer are shutting off at times. Ordering parts.; ordrng 1 W10330834 (start-dev) and 1 WPW10317076 (cntrl-elec)
Near Castaic, CA 91384
Raymond
Job Details:
03/18/2020
WASHER WHIRLPOOL WTW5000DW2
"Upon arrival cx states unit doesn’t drain, tested and found loose connection at drain pump. Secured and tested, unit functions as designed."
Near Glendale, CA 91203
John
Job Details:
03/18/2020
DRYER AMANA NGD4655EW2
"Need a radiant sensor, flame will not stay on. And the flame will not always late. But they denied her glows fine.; ordrng 1 W10745654 (timer) and 1 WP338906 (sensor) and 1 WPW10328463 (coil-valve)"
Near Bakersfield, CA 93312
Jim
Job Details:
03/18/2020
WASHER MAYTAG MVWB766FW0
Replaced lid and top. Unit tested ok
Near McFarland, CA 93250
Michael
Job Details:
03/18/2020
REFRIGERATOR WHIRLPOOL WRX988SIBH01
Cx States freezer door will not close and ice build up on drawersFound freezer door gasket hanging and damaged needs new freedom gasket in white; ordrng 1 W10638486 (DOOR GASKET WHITE)
Near Chowchilla, CA 93610
Kenneth
Job Details:
03/18/2020
DRYER MAYTAG MEDC465HW0
Installed new element and tested unit. Unit is now working properly. Customer approves. ; used 1 279838 () from stock
Near Glendora, CA 91740
Andy
Job Details:
03/18/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
"Door not closing correctly, found that hinge bolt was loose repaired door hinge and tested unit working properly"
Near Perris, CA 92570
Kevin
Job Details:
03/18/2020
RANGE WHIRLPOOL WFG535S0JS0
"Unit not lighting during bake intermittently. I can’t verify where ground is being lost. Need to replace dsi board, burner and ignitor. Ordering parts. ; ordrng 1 W11162730 (module-spk) and 1 WP9758078 (burnr-oven) and 1 WP9758079 (igntr-oven)"
Near Firebaugh, CA 93622
Irvin
Job Details:
03/18/2020
DISHWASHER KITCHENAID n/a
"Cx says the control is not responsive. Confirmed issue. The main control failed replaced control. After Calibration the SANI led AND HI TEMP flashes 3 times. Then open and close the door the dry/clean/sanitized come on. JK-TECHLINE at least 120* to the DW, gave part numbers replaced. PRODUCT REVIEW 7727385756."
Near Bakersfield, CA 93307
Patrick
Job Details:
03/18/2020
MICROWAVE JENN-AIR JMC2430DP01
Found the unit having issues with it not starting and light flickers. Needs transformer ; ordrng 1 W11238401 (transformr)
Near Fresno, CA 93727
Jonathan
Job Details:
03/18/2020
OVEN WHIRLPOOL WOS72EC0HS
Needs console; ordrng 1 W11107237 (console)
Near Santa Clarita, CA 91321
Raymond
Job Details:
03/18/2020
REFRIGERATOR WHIRLPOOL KBFN502ESS01
"Due to history on unit contacted tech line and discussed, will need to do the service pointer again with door hinge pin. ; ordrng 1 2267192 (extension) and 1 W10854523 (hinge-door) and 1 W11171640 (shim-hinge) and 1 WP2316804 (spacer)"
Near Perris, CA 92571
Kevin
Job Details:
03/18/2020
MICROWAVE WHIRLPOOL WOC54EC0HB00
Unit not starting microwave when customer starts unit. Found door switches not being engaged on upper right side. Also control panel is not responsive intermittently. Ordering switch harness and console. . ; ordrng 1 W11033422 (interlock) and 1 W11297726 (console)
Near Fresno, CA 93725
Jonathan
Job Details:
03/18/2020
DISHWASHER KITCHENAID KDTM404ESS1
Part never send; schdld next appmnt for 3/19 THU !
Near Santa Maria, CA 93455
George
Job Details:
03/16/2020
WASHER MAYTAG MVWB855DC1
Found washer not draining need to replace drain pump and control display ok to order part.; ordrng 1 W10876600 (drain pump) and 1 W11226503 (console)
Near Burbank, CA 91504
John
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRS965CIAH00
"I had the wrong part, just didn’t see the proper part online until now. Ordering the valve; ordrng 1 WPW10341320 (valve-inlt)"
Near Burbank, CA 91505
John
Job Details:
03/16/2020
DISHWASHER JENN-AIR JDTSS244GS0
The customer dropped a piece of plastic onto the heating element. Had to Replaced main control because the Dishwasher would not start. Replaced main control the dishwasher tests good. But smells like burnt on the inside. Let management know about this dishwasher. It runs fine it just smells.
Near Hesperia, CA 92345
Cesar
Job Details:
03/16/2020
RANGE AMANA AGR5330BAS3
Switch unclipped from valve caused switch to turn and and send voltage to spark module properly clipped switch in and all checked good
Near Hesperia, CA 92345
Cesar
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00
"Found multiple failures.1 damper door grinding when opening and closing, 2 ice maker has power but will not cycle. 3 door switch in freezer has ice build up inside of it damaging switch. and 4 freezer rails are not closing freezer door correctly causing air leaks in to freezer. Rerouted for switch, ice maker, rails and damper. ; ordrng 1 12002646 (light switch) and 1 W10884390 (icemaker) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket) and 1 WPW10594330 (control)"
Near Hesperia, CA 92345
Cesar
Job Details:
03/16/2020
DRYER MAYTAG MGD5630HW1
Replaced control and ui per tech line unit tested good. Also checked exhaust temps they also checked good
Near Victorville, CA 92395
Cesar
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Ice maker ice lev l arm was not inserted into ice maker causing ice maker bucket to over fill and jam up ice maker. Reinserted arm and cleared ice build up all checked good
Near Victorville, CA 92392
Cesar
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KRFC604FSS01
Customer did not defrost unit as instructed on previous visit. Put the steamer to the vents and cleared ice left in vents but can’t clear frozen evap drain unit will still need to be shut down for 24 hrs
Near Victorville, CA 92392
Cesar
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KRSC503ESS00
Replaced door all checked good
Near Los Angeles, CA 91605
Leon
Job Details:
03/16/2020
DRYER WHIRLPOOL WGD5000DW2
"This unit is 2 years at the store as a demo.Unit is damaged missing some parts.Disassembled and so many parts are damaged and rusted.Called Whirlpool Tech Line Support Spoke to ChrisExplained the situation S.R. # 7727355741Transfered to trade care teamSpoke to Daniel; ordrng 1 279948 (dryer repair kit) and 1 W10131364 (belt,drive) and 1 W10336852 (burner-gas) and 1 W10396029 (asm mtr) and 1 W10571724 (panel-rear) and 1 WP3404162 (clamp) and 2 WPW10041960 (sprng-door)s and 1 WPW10121316 (clamp)"
Near Los Angeles, CA 91602
Leon
Job Details:
03/16/2020
OVEN WHIRLPOOL WFC150M0EB3
Replaced control board.Unit working properly as designed
Near Los Angeles, CA 91352
Leon
Job Details:
03/16/2020
ALPHA MAYTAG MHW5100DW0
Replaced all parts.After running diagnostic check unit working properly as designed
Near Glendale, CA 91020
Leon
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KRSC503ESS01
Didn’t receive the parts ; saved tckt
Near Glendale, CA 91206
Leon
Job Details:
03/16/2020
DISHWASHER MAYTAG MDB7749SBM3
Replaced dispenser and control board.Unit working properly but control panel both side plastic piece for screws are broken.Ordering control panel ; ordrng 1 W10811167 (panel-cntl)
Near Modesto, CA 95354
Lance
Job Details:
03/16/2020
RANGE WHIRLPOOL WFE770H0FZ2
"Needs work- found faulty thermal fuse causing no bake or broil, we will need to re route with parts for repair.; ordrng 1 WP3196548 (fuse-thrml)"
Near Modesto, CA 95356
Lance
Job Details:
03/16/2020
MICROWAVE KITCHENAID KBHS109SSS06
"Needs work- failed turntable motor making abnormal noise during operation. Microwave is built in above oven, and needs to be uninstalled fully to access motor. Requesting 2 man helper to safely remove microwave and flip over for repair; ordrng 1 W10911403 (motor-turn)"
Near Modesto, CA 95356
Lance
Job Details:
03/16/2020
REFIRGERATOR KITCHEN AID KRFF707ESS01
"Fixed-replaced compressor, installed access valve and filter drier. Also, replaced 3 way valve and charged to manufacturing spec. Unit has began cooling, please allow 36hrs for proper cooling."
Near Escalon, CA 95320
Lance
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW5000DW3
"Tech line sr#7727357087 No errors stored in memory. Calibration passed, auto test passed. Did hear thumping noise during fill operation. Instructed customer Needs plumber to install hammer wAter kit, designed to stop the hammering. Unit is working as designed."
Near El Monte, CA 91732
Andy
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS
"Not dispensing ice, removed Auger motor and found the wire harness was not installed correctly had reinstall wire harness to auger motor tested unit working properly"
Near Denair, CA 95316
Cruz
Job Details:
03/16/2020
WASHER MAYTAG MHW6000AW0
"Fixed 4 FCC- found soap dispenser to be broken and cracked, cx claims when pulling out dispenser it had fallen onto floor and broken. I then installed new part (dispenser) put unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks. Unit is working as designed, cx ok repair."
Near Winton, CA 95388
Cruz
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
"Need more work- found water to ice maker from inlet valve to be bad, jumped ice maker it harvest, need to order valve for unit, unit is cooling as designed. ; ordrng 1 WPW10420083 (valve)"
Near Denair, CA 95316
Cruz
Job Details:
03/16/2020
DRYER MAYTAG MEDB835DW4
"Fixed for FCC- found unit making a scraping sound during use, removed front panel and drum and found belt and rollers to be bad, I then installed new part (dryer repair kit ) from sp, reassembled drum and front panel, tested unit in a high heat cycle it heated fine, no scraping sound, runs quiet, unit is working as designed, cx ok repair. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Visalia, CA 93291
Chase
Job Details:
03/16/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Made sure 120v coming from outlet. Made sure connection at junction box is solid. Called WPL tech line, spoke with Mark. We took voltage checks to UI and board, when disconnecting UI harness from control unit would start and drain pump would kick on, this indicated a bad connection to UI. Informed tech line I have already changed out UI. Told to replace UI and control. SR#7727355408; ordrng 1 W11305308 (CNTRL) and 1 W11368911 (Ui)"
Near Tulare, CA 93274
Chase
Job Details:
03/16/2020
WASHER WHIRLPOOL NTW4516FW3
Installed new parts. Tested. All ops now testing normal. Unit now working by design and draining with no problems. Job complete.
Near Visalia, CA 93291
Frank
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Called techline. SR 7727245337. Techline said to replace filter head and water valve. ; ordrng 1 W11194438 (housing) and 1 WPW10341329 (water valve assy)
Near Visalia, CA 93277
Frank
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW5000DW1
Customer stated during spin Loud screeching noise Performed diagnostics Found splutch defective Replaced splutch TestedNeeds new beltWornWill order part; ordrng 1 WPW10006384 (drive belt)
Near Visalia, CA 93277
Frank
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Customer stated electronic control board tuns on and offPerforming diagnostics Found control board is defective Will order part; ordrng 1 WPW10503278 (refer elect cont brd)
Near Monterey Park, CA 91754
Juan
Job Details:
03/16/2020
WASHER WHIRLPOOL MHW5630HW0
"Drain pump filter was clear/clean no obstructions. Replaced drain pump, ran diagnostics. Unit is working properly at the time of service."
Near Montebello, CA 90640
Juan
Job Details:
03/16/2020
M/W OTR WHIRLPOOL WMH31017HS3
"Found door was damaged. Replaced door, checked for cosmetic or mechanical issues. Door checks fine."
Near Alhambra, CA 91801
Francisco
Job Details:
03/16/2020
WASHER WHIRLPOOL WFW560CHW0
Checked unit found latch not locking. After further inspection found loose wire harness at latch. Re seated connector and tested ops unit now working as designed.
Near Porterville, CA 93257
Michael
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW5000DW2
Spanish speaking Cx no EnglishHusband states unit made a humming noise and would not finish wash cycle and they unplugged unit to stop the noise. Unplugged on arrival. Plugged unit in and drain pump began to run. Manually cancelled drain pump. F0E1- oversuds F0E5- off balRemoved console and verified no obstruction in pressure hose.Ran auto service test unit filled agitated drained and spun hi speed spin cycle as designed. Cx did not have POP and claims unit is under first year mfg warrantyWill have office sort out POP discrepancy
Near Springville, CA 93265
Michael
Job Details:
03/16/2020
DRYER WHIRLPOOL WED6620HC1
Cx states unit makes a rubbing noise while spinning. Found dent on right side panelRemoved drum and bent side panel straight. Reinstalled all parts and retested operations. Unit now spins with out making a rubbing sound. Cx had a restricted vent due to position of dryer advised to make sure proper flow when using unit. All ops are now normal job complete
Near Selma, CA 93662
Jonathan
Job Details:
03/16/2020
REFRIGERATOR MAYTAG MFW2055FRZ00
Installed door tested working to spec
Near Dinuba, CA 93618
Jonathan
Job Details:
03/16/2020
WASHER WHIRLPOOL MVWC565FW1
7727320655 called tech they video with said they will not put any more parts tell unit is installed properly
Near Clovis, CA 93612
Jonathan
Job Details:
03/16/2020
DRYER MAYTAG MEDB835DW4
Found door switch bad needs door switch; ordrng 1 W10724631 (switch)
Near Reedley, CA 93654
Jonathan
Job Details:
03/16/2020
LAUNDRY MAYTAG MVWB765FC1
Tested unit found loose wire on control for drain pump reinstalled tested recalibrate working to spec
Near Fresno, CA 93722
Irvin
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KRFC704FBS00
Loud noise in the fresh food section. The evap motor is moving thru ice buildup causing strain and loud noise. ; ordrng 1 W11167902 (cover-evap)
Near Los Angeles, CA 91307
Danny
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW4816FW1
Unit is shaking and making noises when spinning Found faulty suspension and faulty gearcase Need to order parts and rs call ; ordrng 1 W10721967 (drive pulley) and 1 W10780045 (suspension) and 1 W10913953 (actuator) and 1 W11210459 (valve) and 1 W11255272 (gearcase)
Near Los Angeles, CA 91306
Danny
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KSSO48QMB01
Unit is not cooling Found unit with old control board Replaced and install new control kit with evap fan motor Reinstall unit and power up Compressor kicked on and started to drop temp Advised client to allow 24 hrs for unit to reach proper temp Collected payment by card
Near Santa Clarita, CA 91390
Raymond
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW7040DW0
"Upon arrival gearcase seal leaking causing rotor stator and clutch to corrode. Will need to be replaced. Need rotor stator, clutch, gearcase and washplate. ***make 2 call count.; rqstng P&A on 1 W10754158 (STATOR) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W10909670 (nut-spaner)"
Near Canoga Park, CA 91307
Danny
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID WRS325FDAT04
No lights Found faulty lightsProvided cod estimate to client Service call 115.00Labor 0Parts 290.09Tax 27.56Total 432.65 CLIENT IS GOING TO THINK ABOUT IT AND CALL US BACK Collected payment by card
Near Castaic, CA 91384
Randy
Job Details:
03/16/2020
WASHER WHIRLPOOL MVWB835DW4
F6E2 error code complaint won’t turn on. Was plugged in. Put on test and it went on gave error codes. F6E2. Tried to press for next code and Wouldn’t select. Needs new front fascia then can figure out if any more problems are present. Will bring parts out ; ordrng 1 W11115285 (panel-cntl)
Near Santa Clarita, CA 91384
Randy
Job Details:
03/16/2020
WASHER WHIRLPOOL MHW5500FW1
Removed and replaced hose and pump. Tested now drains properly. Job. complete
Near Madera, CA 93638
Kenneth
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Found door liner collapsed on the left door. Will need to stick on a plastic square. Rescheduled customer for Saturday 3-14-20; schdld next appmnt for 3/14 SAT !
Near Madera, CA 93638
Kenneth
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW7500GW2
Customer concerned about unit not washing. Ran test mode. Unit is working properly. Informed customer to ball clothes around agitator and not lay them around around. Customer approves
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02
Customer stated that the dispenser for ice is not working Found motor has voltage but not turning. Ordering motor in stock.; ordrng 1 W11202789 (Motor)
Near Kerman, CA 93630
Irvin
Job Details:
03/16/2020
RANGE WHIRLPOOL WMH31017HS2
"The lower harness was misfired. Corrected issue. Tested unit, all ops normal."
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW7500GW2
Customer stated that the unit is making noise at the end of thr cycle. Checked unit for error codes. No codes at this time. Could not replicate. Removed and replaced gear case and clutch tested all works good at this time. Authorization for double labor for gear case.
Near Claremont, CA 91711
Tyler
Job Details:
03/16/2020
DRYER MAYTAG MGD6630HW0
Customer stated that the unit will not start motor buzzes. Found bad start widing on motor. Removed and replaced motor tested all works good at this time.
Near Avenal, CA 93204
Enrique
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW5000DW1
"Customer keeps calling , stating , the washer still vibrates excessively and starts banging on cabinet . I tested it in drain/spin cycle with clothes in it ( customer was present ) . Completed cycle as designed . I documented with techline sr#7727356459 ."
Near Rosemead, CA 91770
Juan
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW4915EW2
"Customer reports unit has been making loud noises. Upon inspecting unit, found coins stuck between wash plate and spin basket, wash plate was loose. Removed coins and tightened washplate.A lot of debris found under unit, making contact with drive pulley shield. Shield and drive pulley mechanism have been damaged. Shield, drive pulley, actuator, and suspension rods need to be replaced.; ordrng 1 W10721967 (drive pulley) and 1 W10780044 (suspension) and 1 W10913953 (actuator) and 1 WPW10550173 (cover pulley)"
Near Madera, CA 93636
Timothy
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Installed evaporator motor.defrosted unit. Unit operating as designed.
Near El Monte, CA 91732
Juan
Job Details:
03/16/2020
WASHER WHIRLPOOL WFW75HEFW0
Door hinge has also been damaged. Hinge needs to be replaced.; ordrng 1 WPW10208415 (door hinge)
Near Camarillo, CA 93010
Hector Zuleta
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Customer is complaining of Ice Maker not producing ice and leaking. I checked the unit and I found broken Ice Maker Fill Tube. Ordered Fill Tube (W11415785) and rescheduled. Allow (2) counts for this repair.; ordrng 1 W11415785 (WATER TUBE)
Near Baldwin Park, CA 91706
Juan
Job Details:
03/16/2020
FREEZER WHIRLPOOL WRF757SDHZ00
"Replaced led lights, checked ops. all lights are working properly."
Near Los Angeles, CA 91423
Isidore
Job Details:
03/16/2020
WASHER WHIRLPOOL WFW6620HC0
"Found F5E3 error F4E1 heat relay F0E5 out of balance Error. Cleared codes test washer operation ok at this time. Note washer dryer stacked could only test cycle operation not components tests washer ran without repeating error codes .found over suds and out of balance could cause washer errors to stop and not finish spin cycle. If customer calls back send 2 nd man and control W11322905, allow 2 hours."
Near Modesto, CA 95355
Lance
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL MFI2067AES
"Failed icemaker, put into direct cycle and is not cycling. As well as damper test failed. Also, inner harness ice cover missing and need to order these parts for repair. ; ordrng 1 67006350 (cover- ice) and 1 W10583817 (icemaker) and 1 WPW10127427 (control)"
Near Ceres, CA 95307
Cruz
Job Details:
03/16/2020
DISHWASHER KITCHENAID KDFE104HWH0
"Fixed- installed new part (pump motor), put unit in a diagnostic test mode it completed filled, wash, drain, heated, cleared code, no leaks, unit is now working as designed, cx ok repair."
Near Atwater, CA 95301
Kenneth
Job Details:
03/16/2020
WASHER MAYTAG MVWX655DW1
Unit making clicking noise while it spins. Ordering cam and actuator and transmission. Ordering new parts. Rescheduled customer for saturday 3-14-20; ordrng 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W11035751 (Gearcase)
Near Merced, CA 95340
Kenneth
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03
Found unit with a faulty switch. Open right door and switch would not register the door open. Replaced switch with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time
Near Nipomo, CA 93444
George
Job Details:
03/16/2020
MICROWAVE JENN-AIR JMW3430WS02
Found oven with shorted key need to replace panel control ok to order part.; ordrng 1 W10323052 (panl-cntrl)
Near Fresno, CA 93723
Irvin
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
"No water from the unit. The valve is closed and will not open. Replaced valve. Water is flowing, all ops normal."
Near Fresno, CA 93723
Irvin
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Installed replacement valves. Tested water for dispensing. Water is dispensing all ops normal.
Near Bakersfield, CA 93305
Patrick
Job Details:
03/16/2020
ICEMAKER KITCHENAID KUIX505ESS1
Filter was jammed in the unit and not coming out customer didn’t want to break it. I had to forcefully turn it. One of the tabs was catching on the filter. Filter can now be removed by customer. Customer to buy new filter
Near Bakersfield, CA 93305
Patrick
Job Details:
03/16/2020
WASHER MAYTAG A212
Removed and replaced the hose tested and it failed once worked twice. Customer okayed repair
Near Alhambra, CA 91801
Francisco
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03
Checked unit found frost build up in fc. Found gap along the top of the fc door. Removed door and used steam gun to get rid of frost. Heat treated gasket unit now working properly.
Near Rialto, CA 92376
Rod
Job Details:
03/16/2020
WASHER MAYTAG MVWB765FW3
"Lid hinge screws loosened and lid binding resulted, buckling the lid causing breakage not an abuse issue.Ordering lid and 4 screws.; ordrng 1 W11259006 (lid) and 4 WP693995 (screw)sReturned to replace defective lid with no issues as designed operation had returned"
Near Grand Terrace, CA 92313
Rod
Job Details:
03/16/2020
REFRIGERATOR MAYTAG MFI2569YEW0
Leaks water from side onto floorConfirmed Found drain duck I’ll stuck closed....................replaced drain tube struck stockCleared all ice from product and drain below evaporator.Still does no Email; used 1 W10619951 (TUBE DRAIN) from stock
Near Grand Terrace, CA 92313
Rod
Job Details:
03/16/2020
DRYER AMANA NED4655EW1
Won’t dry clothes has 1 year additional warranty through Rent-a-Center Confirmed Door not closing properlyDoor letting air out at bottom left at catch side........corrected and as designed op resumed with proper airflow.
Near Riverside, CA 92507
Rod
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Frosting up in ffd evaporator again. 6 months since last repair for same issue.Cx said three times in past this issue has been repaired. Does not want repaired.would like a replacement product.Ffd defrost components inside evap cover have been replaced and all electronics had been replaced well numerous times before. Issue is chronic.Found big ball of ice on left side bottom of fresh food evaporator. Aoppears to be a restricted sealed system. Freezer compartment at 0.9 degrees and still dropping. Fresh food compartment at 67degrees. Deli monitor has now failed. Contacted wfcc techline spoke withTJ ref #7727357620. Deemed unrepairable by wfcc techline.Contacted Vonnie to reach out to AIG FOR PROCESSING.
Near Moreno Valley, CA 92557
Rod
Job Details:
03/16/2020
MICROWAVE WHIRLPOOL WOCA7EC0HZ03
*****Vonnie: authorization pending needed to uninstall oven to access controls.Confirmed dead machine power to control but none out to interface nor other components.Ordering control manager and user interface control.Consumer just purchased a KB HOME and machine failed. Needs major parts to replaced. Special order parts.; rqstng P&A on 1 W11188752 (fuse) and 1 W11261165 (cntrl-elec) and 1 W11428588 (CONTROL INTERFACE) and 1 WPW10017410 (fuse)
Near Riverside, CA 92509
Rod
Job Details:
03/16/2020
DRYER MAYTAG MGDC215EW2
Noisey .....thumping and rattlingConfirmed....... replaced support roller belt kit from truck stockFound worn support rollers and belt as designed operation returned; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Riverside, CA 92504
Kevin
Job Details:
03/16/2020
WASHER MAYTAG MVWB765FW4
Customer concerned with water levels. I tested water levels. All tests normal. Instructed customer on use and care.
Near Los Angeles, CA 91423
Isidore
Job Details:
03/16/2020
DRYER AMANA NED4655EW1
"Found timer moves easily has power 240 no power out , removed and installed new timer breaker cut off terminal block burnt 279320 shorted. Part ordered; ordrng 1 279320 (terminal block)"
Near Los Banos, CA 93635
Kenneth
Job Details:
03/16/2020
DRYER MAYTAG MEDX655DW1
Unit not working properly. Not not fully sealing. Replaced catch and tested. No heat. Found bad thermal cutoff. Reset thermal cutoff and cleared ducting on dryer. Instructed customer that thendryer vent needs to be clean or problem will happen again. Customer approves.
Near Los Banos, CA 93635
Kenneth
Job Details:
03/16/2020
WASHER MAYTAG MVWC565FW0
Installed belt and tested unit. Unit is now working properly. Customer approves function at this time.
Near Dos Palos, CA 93620
Kenneth
Job Details:
03/16/2020
WASHER MAYTAG MVWC565FW2
Found unit not agitating or spinning. Found lid not locking. Replaced lid lock and tested. Unit locked. But didnt spin still. Found wire harness plugged into motor. Wires broken and arked on motor. Ordering control motor and harness. Did not reschedule due to part availability ; ordrng 1 W11399433 (Control) and 1 W11255099 (Harness) and 1 W10885487 (Motor)
Near Los Banos, CA 93635
Kenneth
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV00
Unit no tr dispensing water. Water was shut off turned on water and still not dispensing. Replaced water valve and tested unit. Unit is now working properly. Customer approves function.
Near Los Banos, CA 93635
Kenneth
Job Details:
03/16/2020
WASHER WHIRLPOOL MVWC465HW2
Found wetness during fill. Replaced drain pump and valve. Hose had no holes. Tested unit. Unit is now working properly. Customer approve function at this time
Near Modesto, CA 95356
Cruz
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW8000DW0
"Needs more work- found gear case leaking oil onto floor, found wash plate to be stripped at shaft, found weak suspension rods basket is hitting side when agitating, checked unit for codes found none, ordering parts for unit. ; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy)"
Near Modesto, CA 95358
Cruz
Job Details:
03/16/2020
DRYER MAYTAG MEDX655DW1
"Fixed 4 FCC- cx claims unit is not drying clothes properly long dry times, cx has a restriction in there housing venting that is causing long dry times, found door seal to be shredding from normal wear, installed new part (door seal, adhesive) door seal ok, unit is heating as designed as well. Cx ok repair."
Near Santa Clarita, CA 91350
Raymond
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
"Make 3 call count. Unit has continuous frost problem. 3 way valve and sealed system good. Need air channels, evap covers, drain pan, control evap motor and support.; rqstng P&A on 1 W10836964 (pan-drip) and 1 W10860238 (air-tower) and 1 W11211387 (cover-evap) and 1 WPW10469927 (housing)"
Near Burbank, CA 91505
John
Job Details:
03/16/2020
DISHWASHER JENN-AIR JDTSS244GS0
"The left Upper rack track system, came apart. Replace both left and right upper slide for the racks. The dishwasher tested good with no fault codes."
Near Santa Clarita, CA 91350
Raymond
Job Details:
03/16/2020
WASHER MAYTAG MVWB855DC3
"Upon arrival cx states she has heard a noise 3 times but can not pinpoint the intermittent noise. Tested unit empty and loaded no noise heard, unit passed alll tests. Cx also states unit will still fill after water is shut off, this is normal. Instructed cx on proper use and care, cannot duplicate noise. Informed cx to record noise if possible. Unit functions as designed at this time."