Local Reviews
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Tyler F.
REFRIGERATOR KITCHENAID KRFC300ESS01 please put as call so i may contact techline
Tyler F.
DISHWASHER KITCHENAID KDTE104ESS3 Customer stated that the upper rack is falling down. Found broken adjuster. Ordering in stock.; ordrng 1 WPW10546503 (adjuster)
Tyler F.
WASHER MAYTAG MVWB765FW0 Customer stated that unit is now having error code for lid lock. in test lid lock is working fine. In video control is turning off and on and lid lock is clicking. Ordering lid lock and control in stock.; ordrng 1 W10810403 (lid lock assembly) and 1 W10920541 (cntrl-elec)
Tyler F.
FREEZER KITCHENAID KRFF507ESS01 Customer stated that the refer is not cooling. Found evaporator fan motor is not coming on in refer. Ordering main control and fan motor in stock.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)
Tyler F.
REFRIGERATOR MAYTAG MFX2876DRM02 Customer stated that the unit is not cooling. Found frozen over evaporator. Ordering fan harness in stock. Customer to defrost before return.; ordrng 1 W11087438 (motor-evap)
Tyler F.
WASHER MAYTAG MVWB835DW3
Tyler F.
DRYER WHIRLPOOL MGDE500VP0 Customer stated that unit shows F70 error code. Per tech sheet ordering main control in stock.; ordrng 1 WPW10174746 (cntrl-elec)
Tyler F.
REFRIGERATOR KITCHENAID KRFC300ESS01 Customer says ice maker is working with switch taped shut. Ordering door switch in stock.; ordrng 1 12002646 (light switch)
Steven W.
WASHER MAYTAG MVWB725BW0 "Replaced outer tub, basket hub, wash plate. Customer not home- left machine outside to service. Unable to water test machine( not responsible for leaks ). Tested spin cycle. Spinning properly. Unable to test agitation, pump out, dispensers. Complete."
Steven W.
WASHER WHIRLPOOL WTW7000DW1
Steven W.
WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostics. Had f2e1 error code. Cleared error code. Ran calibration, auto test cycle. Fills, agitates, drains, & spins properly. Complete."
Steven W.
REFRIGERATOR JENN-AIR JFC2089BEP01 Found noisy damper control( stuck open ). Replaced damper control. Damper is working properly. Unit is cooling properly at this time. Complete.
Steven W.
REFRIGERATOR KITCHENAID KSCS25FTSS02 Found FC drain iced up. Deiced drain pan and tube. Drain is draining properly at this time. Unit is cooling properly at this time. Complete.
Steven W.
WASHER WHIRLPOOL WFW72HEDW0 "Ran diagnostics. Had f9e1 error code. Cleared error code. Ran quick test cycle. Found no hot water, drain pump hums. Unjammed drain pump. Found loose harness plug to hot solenoid. Recrimped harness plug. Fills, washes, drains, & spins properly. Complete."
Steven W.
WASHER MAYTAG MVWB855DC3 "Ran diagnostics. Had f0e3, f9e1, f7e2 error codes. Cleared error codes. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses,& spins properly. Instructed customer to use less detergent, not to overload washer. Customer being argumentative with me. Doesn’t want to accept proper loading or detergent usage instructions. Unit is working as designed. Complete."
Steven W.
DRYER - GAS MAYTAG MGDC300BW1 "Not heating. Found radiant sensor wire off. Recrimped and reconnected wire. Dryer is heating, tumbling properly. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL ED5FHAXVS03 "Found ice container stuck to door. Used steamer to deice container. Ice container, dispenser are working properly. Unit is cooling properly at this time, job Complete."
Steven W.
WASHER WHIRLPOOL WTW7500GC0 "Ran diagnostics. Had f3e2, f8e1 error codes. Cleared error codes. Found no hot or cold water but dispenser valves are working properly. Fill valve stuck closed. Used W11165546, Replaced fill valve. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, & spins properly. Complete.; used 1 W11165546 (VALV) from stock"
Steven W.
WASHER MAYTAG MVWB835DW0 "Ran diagnostics. No error codes. Found wash plate cracked. Replaced wash plate. Used blue Loctite on screw. Fills, agitates, drains, rinses, & spins properly. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced FC light switch. FC door is closing/ opening/ sealing properly at this time. Unit is cooling properly at this time. Complete.
Steven W.
DRYER WHIRLPOOL WGD75HEFW0 Found door glass seal came off. Seal is stretched; ordrng 1 W11126230 (seal)
Steven W.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Per installers leaking from filter housing. Dealer stock. No way to water test. Replaced filter housing/ reservoir assembly. Unable to water test unit. Not responsible for leaks. Unit is cooling properly at this time. Complete.
Steven W.
DRYER MAYTAG MGDB765FC0 "Replaced burner harness, radiant sensor, ignitor. Motor is ok. Dryer is heating, tumbling properly. Advised customer to call duct cleaning service. Complete."
Steven W.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Part not received. Found 3rd level rack rollers not in track. Reinstalled rack . Rack is sliding properly. DW is dealer stock. Not installed. Complete.
Steven W.
RANGE WHIRLPOOL WFG515S0ES1 "Replaced trim, screws. Reassembled oven door. Tested ok. Complete."
Steven W.
REFRIGERATOR KITCHENAID KBFC42FTS03 Replaced inverter box. Compressor is running now. Found both RC door gasket edges peeling off. Needs both RC door gaskets; ordrng 1 8201809 (gasket-fip)
Steven W.
WASH/DRY COMBO WHIRLPOOL WET4027HW0 Replaced missing magnet. Unit is working properly at this time. Complete.
Steven W.
WASHER WHIRLPOOL WET4027HW0 Received one magnet. Replaced missing magnet. Unit is working properly at this time. Complete.
Steven W.
WASHER WHIRLPOOL WFW9470WW01 "Has f21 error code. Filter is clean. Found worn drain pump. EST 369.82. Replaced drain pump. Water tested unit. Fills, washes, drains, rinses, & spins properly. Advised customer not to use powder detergent. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Ran diagnostics. No error codes. Found FC LED out causing upper RC LEDs to dim. Condenser plugged. Advised customer to clean condenser. Needs FC LED.; ordrng 1 W11205083 (LED MODULE )
Steven W.
DRYER - GAS WHIRLPOOL LGC8858EQ0 "Replaced motor, top lock. Cleaned base. Dryer is heating, tumbling properly at this time. Advised customer to call duct cleaning service. Complete."
Steven W.
SXS 25' WHIRLPOOL WRS325FDAM04 "Found ice maker came off liner, bracket broken causing container to break.; ordrng 1 WPW10558423 (ice-contnr)"
Steven W.
DOUBLE WALL OVEN WHIRLPOOL RBD275PDB10 Tested both upper and lower bake and broil. All functions are working properly. Customer stated display went blank. May need EOC( control board ). Intermittent problem. Advised customer to purchase new oven if it goes out again. Complete.
Steven W.
WASHER WHIRLPOOL WTW7000DW0 "Ran diagnostics. Had f9e1, f8e6, f5e3, f0e5, f2e1 error codes. Found drain pump overheating. Needs drain pump; ordrng 1 WPW10581874 (pump-water)"
Steven W.
WASHER MAYTAG MVWX655DW1 "Ran diagnostics. No error codes. Found gear case bearings worn leaking onto capacitor,shifter,belt, splutch.Wash plate stuck, worn basket hub. Needs gear case, wash plate, belt, splutch, actuator, capacitor, hub, screw; ordrng on 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10913953 (actuator) and 1 W11158831 (CAPACITOR ) and 1 WPW10006384 (drive belt)"
Steven W.
REFRIGERATOR/TOP WHIRLPOOL WRT134TFDW00
Raymond D.
RANGE JENN-AIR JGRP548WP02 "Replaced knobs and secured panel"
Raymond D.
COOKTOP WHIRLPOOL WEG750H0HW0 Replaced consul and tested unit functions as designed
Raymond D.
MICROWAVE WHIRLPOOL KCMS145JSS Upon arrival unit door would not open. Tested and found unit missing release lever and control panel is cracked not able to stay secure.
Raymond D.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Upon arrival unit would dispense water and lose pressure after three seconds. Tested and found king water line behind unit. Unkinked waterline and secured to back of cabinet tested unit unit functions normal now
Raymond D.
FREEZER WHIRLPOOL WRS973CIDM00 Upon arrival unit defrosted. Put in test 4 and tested. No operation from 3 way valve. Inspected valve and found connector loose. Secured connector and tested. Unit now switches evaporator positions. Replaced fan scroll and thermistor. Unit functions as signs.
Raymond D.
WASHER MAYTAG MHW6000XW2 "Upon arrival CX state unit is leaking from the front and Bello is moldy. Found hair and debris preventing a proper seal causing the leak quoted CX for replacement of Bello"
Raymond D.
WASHER WHIRLPOOL WTW4816FW2 Upon arrival customer states unit won’t start a cycle. Tested and found control with blinking wash light. Unplugged and re-plugged unit back in. Canceled out cycle calibrated and tested. Unit functions as designed. Informed customer that a circuit protector is best for power outages
Raymond D.
RANGE WHIRLPOOL WFG320M0BS3 "Upon arrival door handle loose and door is falling apart. Removed glass and secured door handle bolts bolts. Ted, unit functions as designed"
Raymond D.
WASHER MAYTAG MVWB855DC3 "Upon arrival tech tested water pressure. Found hot water supply drops to 0 after opened. This caused tech to believe water was fine when originally tested. Cx needs to get hot water supply fixed."
Raymond D.
DRYER MAYTAG MGD3500FW0 "Upon arrival unit stacked, unit not heating. Cox unstacked unit and tech found cracked igniter. Replaced ignition and tested, unit functions as designed.; used 1 279311 (IGNITOR) from stock"
Raymond D.
WASHER WHIRLPOOL GHW9200LQ "Upon arrival unit not draining. Found pump seized due to coins, socks, and debris"
Raymond D.
REFIRGERATOR KITCHEN AID KFCP22EXMP1 Installed end caps. Tested unit. Unit functions as designed.
Raymond D.
REFRIGERATOR KITCHENAID KRFC704FBS00 "upon arrival unit not cooling. Found thermistors out of range, ice box fan making noise and control with incorrect version. Needs evap covers, thermistors control and fan; ordrng 1 W10655745 (harns-wire) and 1 W10685479 (fan) and 1 W10815704 (cover-evap) and 1 W11167902 (COVER) and 1 W11332011 (CONTROL)"
Raymond D.
OVEN WHIRLPOOL WFG520S0FS0 "Replaced control and both igniters. Tested unit, unit functions as designed"
Raymond D.
WASHER WHIRLPOOL WFW92HEFW0 "Upon arrival cx states unit faults out with code and has to be unplugged and plugged in. Tested and found unit is set to use the most amount of soap possible, causing over suds issue. Cx stated they did that because clothes were never getting cleaned. Instructed cx on proper use and care of unit."
Raymond D.
REFRIGERATOR WHIRLPOOL WRT311FZDW00
Raymond D.
DRYER MAYTAG MGDB855DC4 "Upon arrival drum seal falling off and drum seal surface needs drum.; ordrng 1 W10646770 (drum)"
Raymond D.
REFRIGERATOR AMANA ABB1921BRM00 "Replaced thermistors Evan motor and fan blade. And control.programmed and tested, unit functions as designed."
Raymond D.
REFRIGERATOR WHIRLPOOL MZF34X18FW01 Replaced thermistor and fan motor. Tested unit. Unit functions as designed.
Raymond D.
DISHWASHER MAYTAG MDB4949SDH3 Installed drain pump and sump motor. Tested unit. Unit functions as designed.
Raymond D.
WASHER WHIRLPOOL WTW5500XW1 "Upon arrival cx stayed unit not washing properly and stopping mid cycle. Tested and found long drain, shifter fault, and wash plate stripped. estimate given to cx for repair, cx declined"
Raymond D.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "RS diagnosed call, installed pump and motor tested unit. Unit functions normal now"
Patrick C.
WASHER MAYTAG MVWB765FW Removed and replaced gear case. Calibrated and ran auto test. All operations checked good
Patrick C.
OVEN WHIRLPOOL WGG745S0FS
Raymond D.
WASHER MAYTAG MHW3505FW1 "Upon arrival unit stacked. Unit had F9e1, f5e3, and f3e0. Could not diagnose further; ordrng 1 W11201284 (ACU) and 1 WPW10448876 (switch-wl)"
Patrick C.
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Removed and replaced diffuser tested unit. All ops checked good
Raymond D.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Upon arrival compressor running, no frost pattern. Ohmed compressor and compressor out of range, insufficient compressor. ; ordrng 1 W10507884 (compressor)"
Patrick C.
DISHWASHER WHIRLPOOL WDF520PADM7 Unit not drying for the customer. Checked error codes and found none stored. Ran auto test and the heater does come on. Instructed on use and care and to assist the drying process and crack the door open when it says cleaned
Patrick C.
WASHER MAYTAG MVWX655DW Leaking from the back underneath. Checked hoses and hose clamp wasn’t aligned properly. Reinstalled and secured. Tested unit. All ops checked good no leak
Patrick C.
RANGE MAYTAG MGDB725BW0 "Customer having issues with the heat dry. Seems to have to run multiple loads to dry. Checked out and found the gas coils misfiring causing short cycle issue. Also found the pully completely off when I took it apart. Removed and replaced from stock. Tested unit. All ops checked good ; used 1 279834 (2 COIL GAS VALVE SET), and 1 4392067 (DRYER REPAIR KIT) from stock"
Patrick C.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Removed and rpwlced parts to get functioning. Come to find liner actually separating from the right door. Needs new door ; rqstng P&A on
Patrick C.
DRYER WHIRLPOOL WHD5090GW Motor wasn’t in and not received
Patrick C.
WASHER WHIRLPOOL WFW5090GW "Removed and replaced control. Tested unit. All,ops checked good ; ordrng 1 WPW10435242 (valve) and 1 WPW10448876 (switch-wl)"
Patrick C.
DISHWASHER AMANA ADB1400AGS1 Found the unit having drain issues. Checked out and found pump not even energizing. Found the connector for the pump popped out of the pump causing it to not get power and no drain ops. Reinstalled and secured. All ops checked good at time of service
Patrick C.
WASHER WHIRLPOOL WFW95HEDW0 Found the unit giving f8e3 error. Over flow condition. Valve isn’t working properly and isn’t plugged. Needs new valve and sensor ; ordrng 1 WPW10435242 (valve) and 1 WPW10448876 (switch-wl)
Patrick C.
REFRIGERATOR WHIRLPOOL WRX988SIBH Removed and replaced controls and ice maker. Tested unit. All ops checked good
Patrick C.
WASHER WHIRLPOOL WTW5000DW1 "Found the unit not washing for customer. Shifter fault error stored. Also found the gear case and wash plate spines are rounded out needs gear case, washplate and shifter. Shifter motor not responding to tachometer test ; rqstng P&A on 1 W11035751 (gearcase)"
Patrick C.
WASHER WHIRLPOOL WTW4815EW "Found the customer having noise iussue with washer. Checked out and the noise is the pully grinding with cam. Went to secure bolt for pully and noticed oil leak. Needs new gear case, shifter, and cam ; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (GEAR CASE )"
Patrick C.
WASHER MAYTAG MVWB765FW1 Removed and replaced valve and ui. Tested unit. All operations checked good at time of service
Patrick C.
DRYER WHIRLPOOL WGD49STBW "Found the customer having heat issues. Checked out and found no glow from the ignitor. Checked safeties and the thermal fuse read open load on meter. Removed and replaced fuse from stock. Tested unit, all ops checked good ; used 1 3392519 ("
Patrick C.
WASHER WHIRLPOOL WTW5840BW "Unit not spinning out water from clothes. Checked errors and found shifter fault. Passed tachometer test but when trying to get the shifter to click into spin, it constantly moves never finds position. Needs new shifter motor. Cam is rubbing as well; ordrng 1 W10721967 (drive pulley) and 1 WPW10006355 (actuator)"
Patrick C.
DRYER WHIRLPOOL WGD5000DW2 Dryer making a noise while in use. Checked out and it will need repair kit. Noise is coming from bad rollers or pully. Also unable to open door due to broken handle. Need to replace ; ordrng 1 4392065 (dryer repair kit) and 1 W10861225 (handle)
Patrick C.
WASHER MAYTAG MHW6630HW Removed and replaced control and valves. Tested unit. All ops checked good
Patrick C.
REFIRGERATOR GE PYE22KMKES cx was a no show
Patrick C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 The noise unit is making is as designed. The evap fan will not change the noise I have ran into 2 other ones where I changed the fan and it did the same thing
Patrick C.
WASHER ADMIRAL ATW4675YQ "Getting motor and shifter faults. Checked resistance from the control to the motor and shifter first and was reading 0. Should have a higher resistance reading. Checked components themselves to ensure harness was good. Still got same reading. Needs shifter,motor,and capacitor; ordrng1 W11158830 (CAPACITOR) and 1 WPW10006355 (actuator) and 1 WPW10677715 (drive motor)"
Patrick C.
COMPACTOR WHIRLPOOL GX900QPPS6
Patrick C.
DRYER MAYTAG MGDX655DW2 Intermittent dry ops. Worked on a sensor dry. But didn’t dry at all. Timed dry seems to work. Vent is ok. Needs new timer ; ordrng 1 WPW10642928 (timer)
Patrick C.
DRYER MAYTAG MGDX655DW2 Removed and replaced timer. Tested unit. All ops checked good
Patrick C.
WASHER MAYTAG MVWX655DW1 Motor pully popped down and rubbing. Tried to pop back up and it was stuck. Needs new motor. Also found oil leaked from gear case ; ordrng 1 W11026785 (motor-drve) and 1 W11035751 (gearcase)
Patrick C.
DISHWASHER KITCHENAID KDTE104DSS "Found the unit having issues with no wash ops or fill ops intermittently. Checked errors found no heat and fill valve issues. Control is causing intermittent ops to fill valve and heater. Motor doesn’t work in test mode, only in express wash needs control, motor, and fill valve ; ordrng 1 W10854215 (cntrl-elec), 1 W10872255 (valve), 1 WPW10605057 (pump and motor assembly)"
Patrick C.
OVEN WHIRLPOOL WFG770H0FZ0 Found the oven intermittently sparking. Checked out and the ignitor isn’t allowing flame to always kick on. Harness is good not grounding out. Ran a wire from ignitor to cabinet to ground out the circuit. Tested unit and it worked properly. Fired up every time
Patrick C.
DRYER WHIRLPOOL WGD8500BW Found the dryer making a noise. Noise is coming from the pully. Rounded out causing squeal. Needs new one. Removed and replaced from stock. Tested unit. All ops checked good
Patrick C.
WASHER MAYTAG MVWB835DW Removed and replaced pump and control. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR KITCHENAID KRMF706ESS01
Patrick C.
DISHWASHER WHIRLPOOL WDF330PAHW1 Found the unit not cleaning as it should. Dispenser isn’t working either. Not releasing soap now rinse aid. New to order dispenser. Also the control is sticking. Hard to push buttons. ; ordrng 1 W11087226 (cntrl-elec) and 1 W11095591 (console) and 1 WPW10671905 (dispenser)
Patrick C.
M/W OTR WHIRLPOOL WMHA9019HN1 Found the door blacking out. Control won’t work and then customer can’t scroll thru the options. Removed and replaced door. Tested unit. All ops checked good
Patrick C.
OVEN WHIRLPOOL WOD77EC7HS00 Removed and replaced panel. Test3d unit. And it didn’t work. Acted like top got to temp and it turned on the bottom one not top. Needs another panel ; ordrng 1 W11115270 (panl-cntrl)
Patrick C.
WASHER WHIRLPOOL WFW95HEDW0
Patrick C.
WASHER WHIRLPOOL WTW5000DW2 Customer having issues with unit not washing and white residue on clothes. No error codes stored. Will need control kit. Old one could be installed in unit. Also could use an agitator instead of wash plate. I have swapped out on other units with success ; ordrng 1 W10894638 (cap) and 1 W11161960 (AGITATOR)
Patrick C.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Found the unit having issues with no cool and noise. Noise sounds like the chime of when the unit shuts off and on. Checked cooling and freezer is fine but the fridge section isn’t. Air baffle not open. Tested air baffle. And it seemed to cycle. After I tested it stayed open. Needs new controls. Quoted 820.95. Customer will call if approved
Patrick C.
REFRIGERATOR WHIRLPOOL WRT134TFDW00
Patrick C.
REFRIGERATOR WHIRLPOOL WRT108FZDW02
Patrick C.
WASHER MAYTAG MVWB765FW1
Michael M.
DISHWASHER WHIRLPOOL WDT720PADM2
Michael M.
DRYER WHIRLPOOL WED75HEFW1
Michael M.
DISHWASHER WHIRLPOOL WDT730PAHZ0
Michael M.
WASHER WHIRLPOOL WTW4855HW1
Michael M.
WASHER MAYTAG MVWC425BW1 Removed and installed gear case. Reinstalled all parts. Ran unit through calibration. Ran unit through auto service and passed with no issues. Unit now ops as designed with no issues job complete
Michael M.
WASHER MAYTAG MVWC565FW0
Michael M.
DISHWASHER KITCHENAID KDFE104DSS0 Removed and replaced UI control panelRebooted unit and ran normal wash cycl.Unit filled but did not rinse. Used manual cancel to drain tub7-1 no heat faultRemoved door and replaced ACU. Installed door and rebooted unit. No faults stored in control. U it fills rinses drains and heats as intended. In strutted cx to use unit and report back if problem persist job complete
Michael M.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Tech found ice forming intertwine seals and rear liner.Removed and replaced ice maker assembly. Removed rear cover and removed all ice build up. Replaced two seals. Reinstalled ice maker housing into unit. Ice maker harvested and filled. Advised cx wait 24 hrs for ice production. Unit ops are normal at this time job complete
Michael M.
WASHER MAYTAG MVWX655DW1
Michael M.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01
Mike K.
OVEN KITCHENAID KOCE500ESS08 waiting for parts ordered
Michael M.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Cx states they plugged unit in and it never got cold.Unit has power. Interior lights op and fans op. Control is lit up but not blowing cold air.Tech found comp running with weird sound. Removed rear panel and found sealed system leak. Need sealed system tech ordering compressor W11125124Drier WPW10143759Tech spoke with dispatch to reschedule call to sealed service tech.; ordrng 1 W11125124 (COMPRESSOR) and 1 WPW10143759 (dryer)
Michael M.
RANGE WHIRLPOOL WFE515S0ES1 Removed door from unit. Removed top vent. Installed new top vent and side panel. Reinstalled door onto unit. Door now ops as designed and sits flush as intended job complete
Michael M.
OVEN WHIRLPOOL KEBS246YBL-0 Cx agrees to service fee. States unit would not start self clean after pulling door lock level.T ch found all ops are normal and working. Tech manually engaged self clean on lower and upper ovens independently and at same time. Very elderly customer was unaware that upper oven had its own door lock latch and was pulling lower oven latch when nippier oven was selected. All ops are normal and tech instructed cx on proper use and cleaning tips.
Michael M.
REFRIGERATOR KITCHEN AID KRFC300ESS01 "Cx states unit is making a clicking noise.Tech used service test and verified noise is not coming from damper, noise coming from rear of unit.Pulled unit from cabinet and cabinet in home is way tight fit. Found sound is emitting from safety tag located on power cord is flapping when Evap fan comes on. Put tape around tag to stop flapping. Reinstalled unit and leveled doors. Unit ops are normal job complete"
Michael M.
OVEN KITCHENAID KEBK101BSS00
Michael M.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Cx states unit was leaking through the door but unit is making ice intermittently Tech was not able to locate source of leak. Removed and replaced water valve. Purged dispenser With no leaks.Ran service test 56 and got an E3 code saying heater timed out.Can harvest ice maker and manually fill. Advised cx to wait 24 hours for production. If something else happens to this unit order another ice maker and send another tech.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Unit not making ice. I found voltage to ice maker but ice maker not cycling. Removed and replaced ice maker. Cycled ice maker. All tests good. Having iPad issue, can’t see part listed on PVR. Used wpw10300022 coast invoice 10361653"
Kevin M.
REFIRGERATOR WHIRLPOOL WRB322DMBW "Customer had frost around door and on rails. Door gasket is sealing properly, and rails are in good condition. Instruct customer on making sure door is shut all the way. All tests good."
Kevin M.
REFRIGERATOR WHIRLPOOL WRS526SIAH00 Found right side door not closing all the way on top causing air leak. I had to adjust right side door and reform door gasket to correct air leak. Tested unit. All tests good.
Michael M.
FREEZER WHIRLPOOL WRS571CIHZ00 Gasket sent is incorrect gasket needed. Sent white and need gray freezer door sealGray door seal WPW10355585Return 2/23/19 7-8am requested; ordrng 1 WPW10355585 (gasket-fip)
Kevin M.
REFRIGERATOR WHIRLPOOL KFIV29PCMS01 Unit not making ice. Put unit into diagnostic and found error code for failed ice maker motor. Removed and replaced ice maker. Cycled ice maker. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW7300DW0
Kevin M.
M/W OTR KITCHENAID KMHC319ESS4 Unit has dent in upper left. Removed and replaced door assembly. Tested unit. All tests good.
Michael M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05
Kevin M.
WASHER WHIRLPOOL WTW5000DW1
Kevin M.
WASHER MAYTAG MVWC555DW0 Removed and replaced main control and actuator. Tested unit. All tests good.
Kevin M.
OVEN WHIRLPOOL WEE510S0FS1 Unit not heating in bake. Broil is working good. I removed rear panel and found that one of the wires was disconnected from bake element. I reattached wire and tested unit. All tests good.
Michael M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Cx agrees to service feeStates unit is making a loud vibrating sound.Tech found evap in freezer completely frozen over. Fan blade is clipping ice build up.Thermistors pass test.
Kevin M.
DISHWASHER KITCHENAID KDTM384EBS1 Dispenser not releasing detergent. I found voltage to dispenser but dispenser not opening. Removed and replaced dispenser. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW5000DW2 Unit taking a long time to fill. Customer only has cold water hooked to unit. I instructed customer that if they select any water temp other than tap cold the unit will not work. I tested unit. All tests good.
Kevin M.
DRYER WHIRLPOOL WGD4815EW "Customer stated that unit is making a loud thumping sound when in use. I found worn rollers. Removed and replaced rollers, belt and idler pulley with repair kit. All tests good."
Kevin M.
RANGE WHIRLPOOL WFG525S0HS1 Top left of door panel coming loose due to loose vent. I tightened vent and reattached door panel. Tested unit. All tests good.
Kevin M.
DRYER WHIRLPOOL WGD4815EW1 "Unit taking a long time to dry. I found airflow loss at where heat duct meets blower housing. I corrected seal around blower housing, it had popped out on one tab. Tested unit. Flame now looks normal. All tests good."
Kevin M.
DRYER WHIRLPOOL WED99HEDW0 Unit is stacked and will require a helper. Please send KC and TF to complete. Pre ordering parts for error code customer is having so unit only has to be pulled down once. Allow 2 hours on return. ; ordrng 1 W10834235 (switch) and 1 W10834236 (switch) and 1 WP8577274 (thermistor)
Kevin M.
DISHWASHER KITCHENAID KDPE334GPS0 Repair covered under scode S22916. Upper rails broke and top rack fell down. Found failed left and right side rails. Removed and replaced upper rails. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SEHZ Customer concerned with ice production. I tested temps and cycled ice maker. All tests normal. Instructed customer on normal ice production.
Kevin M.
OVEN WHIRLPOOL WFG540H0ES0
Kevin M.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Customer concerned with temps in RC. I took temp readings and found that the RC is at 37 degrees which is perfect. Instruct customer on loading and allowing airflow behind unit. All fans are running and full frost pattern.
Kevin M.
REFIRGERATOR KITCHENAID KRFC604FSS01 Unit just delivered and handle doesn’t fit freezer door. Store sent customer another handle and it also doesn’t fit. It appears the holes are not drilled properly on door. Unit needs new freezer door and handle just in case. Removed and replaced door and handle. All tests good.
Kevin M.
OVEN KITCHENAID KOSC504ESS00 Customer was hearing a popping sound when they open the door. I found loose screw on door causing door to pop when pressure was applied to handle. I tightened door screws. Tested unit. All tests good.
Kevin M.
DRYER MAYTAG MGDC215EW0 Unit not starting. I found a weak start winding on motor causing motor to hum when started. Unit needs new motor and blower wheel. Removed and replaced motor and blower wheel. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Not dispensing ice or water and unit showing door open when door is closed. I found that the unit has older style door switches and they have caused the liner on left side door to dimple inward and is now not making contact with switch. Unit needs a new left side RC door and new door switches. Removed and replaced door and switches. Tested unit. All tests good.
Kevin M.
DISHWASHER WHIRLPOOL WDF331PAHS0 Unit not dissolving soap. I found voltage to fill valve but valve not turning on. I removed connector to fill valve and found wire not inserted all the way into harness. Corrected wire in connector. Tested unit. Unit working good.
Kevin M.
FREEZER WHIRLPOOL WRF535SMHZ00 Tried forming top of gasket on last visit. Gasket is still pulling away from cabinet. It looks like liner is warped on freezer door and right side rail is a little stiff. Need to replace freezer door and rails. Ordering parts. ; ordrng 1 W10910835 (dor-fip) and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket)
Kevin M.
WASHER WHIRLPOOL WTW4855HW1 Took pic of pop/escrow paper. Customer stated the unit was banging and making noise. I found that the customer had an off balance load. Instruct customer on off balance loads. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Filter stuck in filter housing. I found spring on housing had broke not allowing filter to be pulled out. Failed housing. Removed and replaced filter housing. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWB765FW3 Unit filling with water with unit turned off. I found stuck open hot valve. Removed and replaced water valve. Tested unit. All tests good. ; used 1 W11165546 (VALV) from stock
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Filter getting stuck inside filter housing due to broken internal spring inside housing. Removed and replaced filter housing. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Unit is freezing in RC. Found out of range thermostat. Ordering thermostat. ; ordrng 1 W10675407 (barrier) and 1 W10837314 (THERMOSTAT )
Kevin M.
MICROWAVE KITCHENAID KEMC308KSS01 "Customer never received rework kit from whirlpool, gave customer option to order it, customer said just to cancel and they will call whirlpool if they decide to get it done. Please cancel call."
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHB00 Unit not making ice or dispensing water. I found that the unit has water going to it. I went to filter housing and found that the installers didn’t fully insert filter into housing causing unit not to dispense. I fully inserted filter. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer concerned with noise during operation. I found that the sound customer er was hearing is the evaporator fan motor. I removed evap cover and inspected fan motor for proper operation. All tests normal. Instruct customer on normal operation. Leveled doors for customer.
Kevin M.
WASHER MAYTAG MVWC416FW1 Agitator broke off during normal operation. Failed agitator. Ordering new agitator. ; ordrng 1 W10772621 (screw) and 1 W10836692 (agitator) and 1 W10846191 (washplate)
Kevin M.
RANGE MAYTAG MGR8674AS1 "Unit is not igniting, I found spark ignitors are not always lighting and oven temps are off. Need to install new burner kit and sensor. Removed and replaced burner tube kit and temp sensor. All tests good."
Kevin M.
RANGE AMANA AGR5330BAS3
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Found unit not making ice due to clogged fill line. Replaced water valve and removed ice build up in ice maker fill tube and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Removed back part of sound dampener due to not letting unit close door. Top rack wouldn’t sit back far enough for door cause of pressure being applied on back wall of dishwasher. Tested unit after removal of back part of sound dampener. Customer appprves function at this time.
Kevin M.
DISHWASHER WHIRLPOOL WDF330PAHS1 Door not staying open. I found broken friction pads on both left and right side hinges. Need to order friction pads. ; ordrng 2 WP8268961 (pad)s
Kevin M.
MICROWAVE WHIRLPOOL WOC54EC0HS00 Oven light will not turn unless you enter diagnostic. User interface making a electrical crackling sound. Need to order user interface and main control. Customer will leave breaker off. Ordering parts. Allow 1hr for repair.; ordrng 1 W11261167 (CNTRL ELEC) and 1 W11297728 (CONTROL PANEL) and 2 WPW10412711 (bulb-light)s
Kenneth M.
WASHER MAYTAG MVWC415EW2 Customer concerned about functions of unit. Says sometimes it works. Other times it does not. Checked electrical outlet and found outlet with an open ground. Informed customer to go back to landlord and have an electrician come out and fix outlet. Plugged into proper outlet and tested unit. Found unit not spinning properly due to splutch pulley loose causing unit not to spin at full speed. Removed splutch pulley nut. Applied loctite and reinstalled. Unit is now working properly.
Kenneth M.
DRYER WHIRLPOOL WED4815EW1
Kevin M.
OVEN WHIRLPOOL WFG540H0ES0 "Took pic of pop. Spacer inside door broke and causing vent trim to break off, customer now unable to open door. Unit needs vent trim, 2 screws, and spacers. Ordering parts. ; ordrng 1 W10335333 (trim-vent) and 2 WPW10254688 (spacer)s and 2 WPW10317886 (screw)s"
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFTR1821TD0 Installed compressor and vacuumed system down to deep vacuum pulling a -28. Unit held suction for 10 minutes. Recharged system with 4.25 OZ of R134A refrigerant and tested unit. Unit is now working properly. No leaks found pressures checked good. No noises. Cooling properly.
Kenneth M.
WASHER MAYTAG MVWB765FW3 "Found 7nit making weird noises during agitate. Found some pennies stuck between agitator and tub causing a scraping noise during agitation and spin. Removed pennies and tested unit. Unit is now working properly, customer approves function at this time."
Kenneth M.
WASHER WHIRLPOOL WTW4800BQ0 Installed gearcase and suspension and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFHT2131QF3 Found unit leaking water due to clogged drain line. Removed frozen ice block at drain line and removed blockage. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
FREEZER FRIGIDAIRE FGHS2631PF4A
Kenneth M.
FREEZER JENN-AIR JFX2897DRM02
Kenneth M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed ice maker and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Kenneth M.
OVEN/COMB KITCHENAID KOCE500ESS05 Installed panel control and main board on oven and microwave. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWX655DW1
Kenneth M.
OVEN WHIRLPOOL WOS51EC0HS01 Found unitwith no power. Replaced control board and TOD. Tested unit. Unit is now working properly customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWB835DC3
Kenneth M.
WASHER AMANA NTW4516FW2 Found unit not functioning due to off balance load. Unit was overloaded and caused unit to lock up. Ran unit through a diagnostics. Cleaned out excessive soap and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
FREEZER WHIRLPOOL WRF535SMBM00
Kenneth M.
N/A N/A n/a
Kenneth M.
FREEZER WHIRLPOOL WRF555SDFZ07 Installed rails and freezer door gasket and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWX655DW1 Found unit with long fill no fill. Found unit had drain hose attached to a really long hose to water yard with. Informed customer that hose needs to be lifted up higher due to unit creating a siphoned and causing water to run outta the washer. Informed customer that because they have there unit on a wood pallet. They need to lift there drain hose even higher and create a air pocket to assist in better draining. Unit is working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Found unit not making ice due to air in water line of ice maker not allowing unit to register temps and not cycling. Jumped ice maker and pulled power to unit. Tested unit. Unit working properly. Customer appproves function at this time. Informed customer if problem continues. Order new ice maker and return with new ice maker.
Kenneth M.
WASHER WHIRLPOOL WTW4816FW2 Found unit not filling properly. Customer not using hot water but had temp selection on cool which utilizes hot valve. Informed customer to leave unit on tap cold to ensure hot water valve does not energize. Cleared codes and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DISHWASHER WHIRLPOOL WDF518SAFM Found unit not draining due to drain plug still attached to garbage disposal where dishwasher drains into. Punched out plug and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFTR1222QB Found unit with no cool due to bad main board. Main board is just dancing all the lights and not turning on unit. Ordering new board; ordrng 1 5304498695 (pc board)
Kenneth M.
MICROWAVE WHIRLPOOL WMH53520CS5 Installed interlock and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWB835DW1 Installed suspension and lid lock and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWX655DW1 Found unit just stopping mid cycle and not advancing further. Will just shut down completely. Replaced main board and tested unit. Unit is working properly. Unit is filling and draining properly with not blockages
Kenneth M.
WASHER WHIRLPOOL WTW4815EW1 Replacing agitator. Could not get agitator off so had to break it off. Replaced suspension. Gearcase. Control and actuator. Tested unit. Unit is now working properly. Customer approves function; ordrng 1 W10908289 (agitator)
Kenneth M.
WASHER MAYTAG MVWX655DW1 Installed suspension and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Found unit with bad lights. Lights burnt out not allowing antpy of them illuminate. Ordering new lights (these are LED, not diagnosable or replaceable by the customer) ;ordrng 2 WPW10515057 (light), 1 WPW10515058 (light)"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed ice maker and water valve and tested unit. Unit is now working properly. Customer appprves functionat this time.
Kenneth M.
RANGE WHIRLPOOL WFC150M0EB2 Found burner coils Some getting red some not. Found operations not real per use and care manual. Refer to page 5. Customer accepts functions. Informed customer that unit is HE. And if all burner tops glowed red hot. It would not longer make this unit hHE cause it would be pulling to many watts. Unit is working as designed. Instructed customer back to lowes if replacement unit is desired.
Kenneth M.
REFRIGERATOR KITCHENAID KRFF507EWH01 Found unit not cooling properly due to faulty compressor. Leak in evap showing signs of dye. Ordering compressor and evap. Also ordering harness due to rework. Will relocate and wire tire thermistor down; ordrng 1 W10832994 (compressor) and 1 W11033168 (harns-wire) and 1 W11116006 (evaporator)
Kenneth M.
WASHER MAYTAG MVWB765FW1 Found unit not filling with water due to faulty water valve. Ordering new water valve. Found water valve working but solenoid will sometimes not open; ordrng 1 W11172234 (VALVE)
Kenneth M.
WASHER MAYTAG MVWB865GW0 Installed suspension. Slider. Console and control and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER WHIRLPOOL WTW4816FW2 Found unit with 120 volts to control board but not powering on. Ordering new control board. Rescheduled customer for 2-22-19; ordrng 1 W11170319 (CONTROL )
Kenneth M.
WASHER MAYTAG MVWB835DC3 Installed drain pump and tested unit. Unit is now working properly. Customer approves functions at this time.
Kenneth M.
DRYER WHIRLPOOL WED5000DW2
Kenneth M.
RANGE GE CGS986SEL2SS Found unit heating to roughly 180-200 degrees. Ordering new blower and control; ordrng 1 WB26X32571 (BLOWER) and 1 WB27X29493 (CONTROL )