Local Reviews

Appliance Repair Specialist Rated 4.6 out of 5 stars based on 8296 customer reviews

Aaron  B.

Aaron B.

DISHWASHER MAYTAG MDB4949SDH1 Replaced the parts listed tested operations unit is working as designed ops normal now

Near Medina Ave, Simi Valley, CA 93063
Aaron  B.

Aaron B.

DISHWASHER MAYTAG MDB7749SBM0 Pj at tech line unit was smoking pulled cover off and control is burnt up at p9 connector harness is burnt and touch control is affected too SR#7723126829Transferred to safety Linda said she will contact the customer and discuss a resolution with them and to complete my call out

Near Hastings St, Moorpark, CA 93021
Aaron  B.

Aaron B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Drain line is leaking fill valve harness was damaged ordered parts to correct Customer request 2 weeks out rescheduled call ; ordrng 1 WPW10545278 (hose-drain)

Near Alexander St, Simi Valley, CA 93065
Aaron  B.

Aaron B.

WASHER MAYTAG MHW5500FW1 Check the unit for any of coats no codes found also did a automatic test unit works just fine did find out that the customer is using way too much self correct the customer to use way less self to get better results and also understand that anything awkward not the same exact material can and will cause the unit not to spin out intermittently or at times unit is working as designed as of now

Near Via San Lucas, Thousand Oaks, CA 91320
Aaron  B.

Aaron B.

REFIRGERATOR WHIRLPOOL WRS325SDHZ02 "Unit is not defrosting and the evaporator fan motor is frozen over , needs harness and evaporator motor ordered parts; ordrng 1 W10911770 (HARNESS) and 1 WP2315549 (motor-evap)"

Near Bear Creek Dr, Thousand Oaks, CA 91320
Aaron  B.

Aaron B.

FREEZER WHIRLPOOL WRF535SMBM00 "Unit icemaker is jammed module , ordered parts; ordrng 1 W10884390 (icemaker)"

Near Via Magnolia, Thousand Oaks, CA 91320
Aaron  B.

Aaron B.

COOK TOP WHIRLPOOL WCG51US0DS "Unit had a ordeal where there was an small gas ignition underneath the cook top where the valves and orifices are pulled the top up and out-of-the-way to see if there was any kind of leaks internal of the machine did not find any loose gas connector or any gas leaking through the valve when it happened the right rear burner was on only inspected the connection of the gas valves and tube connector all good, went below the cook top to turn on power heard a hiss sound turned gas ball valve off the hissing stopped , got soap bubbles and saturated the ball valve and connectors to it found that had a leak at the ball valve . Advise customer to have their gas valve changed out for their house or in this case the outdoor Island connector Henry check for leaks after that part is changed out , everything should be just fine found no issues with the gas cooktop at this time"

Near Sweetgrass Ave, Simi Valley, CA 93065
Aaron  B.

Aaron B.

DRYER WHIRLPOOL WED4800BQ1 "Bad thermal fuse , replaced then tested unit dryer vent to the house is bad no air flow going through advised customer to have their venting cleaned and cleared to prevent a fire and to shorten up there foil vent"

Near Darby St, Simi Valley, CA 93063
Kenneth M.

Kenneth M.

kitchenaid compactor KUCC151JSS0 Found unit not opening door due to ram being down. Found main drive gear broken not allowing unit to go up or down. Ordering new gear, ordrng 1 882699 (gear-drive), Installed gear drive and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.

Near Alder Ct, Stevenson Ranch, CA 91381
Patrick  C.

Patrick C.

whirlpool refrigerator WRS331FDDW01 Found the unit having issues with the unit not cooling as it should and loud noise coming from the back. Noise was really loud and coming from the compressor. Customer stated the freezer started to defrost and since has came back. Compressor is bad ; 1 W10276644 (compressor), Removed and replaced part tested unit. Needs new filter customer going to buy it. ; Job Completed.

Near Corwin St, California City, CA 93505
Patrick  C.

Patrick C.

whirlpool washer WTW5550XW0 Found the customer having issues with the unit intermittently not operating. Says she hears a hum that gets loud and then she has to unplug unit. Checked errors and found a fault for motor control. Section on control that supports motor bad. Ohmed motor and it was good. Ordering control and capacitor ; ordrng 1 W10296017 (cntrl-elec), 1 W10804664 (capacitor), Removed and replaced parts calibrated and tested unit. All ops checked good.

Near Portsmouth Dr, Palmdale, CA 93550
Patrick  C.

Patrick C.

mayag refrigerator M1TXEGMYB01 Found no cool at all checked the frost and there was tiny bit of frost to the cap tube side on evap. Cleared restriction from previous repair. Sweat off the drier from the steel line to run charge thru evap and Yoder loop Freon flowed freely. Reinstalled drier and blew charge into unit. Pushed back evap and the suction line collapsed. Too close to the liner. If I pull it out it will damage line or liner. Unable to repair. Documented with JK 7723108820 non-repairable

Near Lostwood Ave, Lancaster, CA 93534
Raymond H.

Raymond H.

whirlpool washer WTW4900BW0 Upon arrival unit had noise during spin cycle. Inspected and found tub spring came loose. Secured suspension rod and tested, unit functions as designed.; Job Complete.

Near N Hagar St, San Fernando, CA 91340
Raymond H.

Raymond H.

whirlpool washer WTW4815EW1 Upon arrival unit locked out. Unlocked unit and tested, unit had main control fault, also found burnt marks on latch connector. Needs connector and latch. ordrng 1 W10838613 (lid lock assembly) and 1 W11124765 (CONTROL), Replace lid lock assembly and tested unit unit functions normal now; Job Completed.

Near Fielding St, Los Angeles, CA 91331
Raymond H.

Raymond H.

kitchenaid refrigerator KSF26C6XYY04 Upon arrival unit was leaking water. Found unit not cooling properly melting ice. RC has silver evap. Also condescending fan motor not working. Needs evap, compressor, and condenser fan motor. 1 WP2188874 (condenser fan motor), 1 WPW10466675 (compressor), 1 WPW10643261 (evaporator), Replaced evaporator and compressor. Charged with 5OZ of r134a. Tested. Proper frost pattern and heat exchange. Unit functions as designed; Job Complete.

Near Grant Ave, Glendale, CA 91202
Raymond H.

Raymond H.

maytag dryer MGDX655DW2 Upon arrival unit wouldn’t start, inspected and found light on in drum, found door switch broken keeping door switch open. Needs switch.; ordrng 1 WPW10569603 (switch-dor), Replace switch and tested unit unit functions as designed; Job Completed.

Near Verdugo Vista Terrace, Los Angeles, CA 90065
Raymond H.

Raymond H.

whirlpool refrigerator WRX986SIHZ00 Upon arrival unit had no lights. Found LED board with burn marks. Replaced board W10830288 (CNTRL-ELEC) and tested unit functions as designed.; Job Completed.

Near Ebell St, Los Angeles, CA 91402
Raymond H.

Raymond H.

whirlpool refrigerator WRX986SIHZ00 Upon arrival unit had no lights. Found LED board with burn marks. Replaced board W10830288 (CNTRL-ELEC) and tested unit functions as designed.; Job Completed.

Near Ebell St, Los Angeles, CA 91402
Billy J.

Billy J.

whirlpool refrigerator WRF736SDAM13 Upon arrival customer stated ice maker not working checked unit for error codes got e2 on ice maker tested all fans all sensors temperature everything tested good tried to cycle ice maker and it would not cycle unit has bad ice maker; ordrng 1 WPW10764668 (ice maker), removed and replaced ice maker retested job complete.

Near Barrington Way, Santa Clarita, CA 91350
Billy J.

Billy J.

whirlpool refrigerator WRF736SDAM13 Upon arrival customer stated ice maker not working checked unit for error codes got e2 on ice maker tested all fans all sensors temperature everything tested good tried to cycle ice maker and it would not cycle unit has bad ice maker; ordrng 1 WPW10764668 (ice maker), removed and replaced ice maker retested job complete.

Near Barrington Way, Santa Clarita, CA 91350
Billy J.

Billy J.

WHIRLPOOL OVEN WOS51EC0AS04 upon arrival customer stated that her oven damaged her linoleum floor because it got so hot on the bottom the oven is maybe 4 3/4 in off the ground instructed customer page 7 use and care all heat is vented down word customer just got new floors so no evidence of damage no error codes on machine and unit operating as designed job complete refer customer to whirlpool customer worries it will damage new floor.

Near Martellus Dr, Santa Clarita, CA 91390
Billy J.

Billy J.

WHIRLPOOL OVEN WOS51EC0AS04 upon arrival customer stated that her oven damaged her linoleum floor because it got so hot on the bottom the oven is maybe 4 3/4 in off the ground instructed customer page 7 use and care all heat is vented down word customer just got new floors so no evidence of damage no error codes on machine and unit operating as designed job complete refer customer to whirlpool customer worries it will damage new floor.

Near Martellus Dr, Santa Clarita, CA 91390
Billy J.

Billy J.

maytag washer MVWB955FW0 Customer states they raised unit because its leaking its sitting on two two by 4 and not balanced at all. the two by 4 aren’t even the length of the washer completely unbalanced checked error codes f0e2 f9e2 f0e5 removed two by 4 other wise machine alone would throw its self off balanced found water leaking from back right found sock in basket ring oxi ring causing water to splash over and the water not go in tub from being off balance and over loaded removed retested no leaks at this time removed wood instructed customer of proper use and care job complete

Near Paraguay Dr, Santa Clarita, CA 91350
James  M.

James M.

whirlpool refrigerator WRX988SIBM03 Replaced all parts and tested unit. Unit now functioning as intended. No dents, dings or blemishes on or around unit. ; Job Complete.

Near Del Mar Drive, Guadalupe, CA 93434
James  M.

James M.

whirlpool refrigerator WRX988SIBM03 Replaced all parts and tested unit. Unit now functioning as intended. No dents, dings or blemishes on or around unit. ; Job Complete.

Near Del Mar Drive, Guadalupe, CA 93434
James  M.

James M.

whirlpool refrigerator WRF767SDEM01 Found left door switch to be faulty, causing flickering and flashing lights. Replaced led board and light switch and tested unit. Working as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job Completed.

Near Drake Dr, Santa Maria, CA 93455
James  M.

James M.

whirlpool refrigerator WRF767SDEM01 Found left door switch to be faulty, causing flickering and flashing lights. Replaced led board and light switch and tested unit. Working as intended. No dents, dings, or blemishes on or around unit caused by tech. ; Job Completed.

Near Drake Dr, Santa Maria, CA 93455
James  M.

James M.

frigidaire dishwasher FFBD2412SS Replaced parts and tested unit. Unit now functions as intended and control pad lights up. No dents, dings, or blemishes on or around unit caused by tech. ; Job Completed.

Near 5 Cities Dr, Pismo Beach, CA 93449
James  M.

James M.

frigidaire dishwasher FFBD2412SS Replaced parts and tested unit. Unit now functions as intended and control pad lights up. No dents, dings, or blemishes on or around unit caused by tech. ; Job Completed.

Near 5 Cities Dr, Pismo Beach, CA 93449
James  M.

James M.

whirlpool dishwasher WDF520PADM7 Replaced parts and tested unit. Unit now functioning properly. No dents, dings, or blemishes on or around unit caused by tech. ; Job Completed.

Near Delkener Ct, Santa Maria, CA 93455
James  M.

James M.

whirlpool dishwasher WDF520PADM7 Replaced parts and tested unit. Unit now functioning properly. No dents, dings, or blemishes on or around unit caused by tech. ; Job Completed.

Near Delkener Ct, Santa Maria, CA 93455
George Y.

George Y.

whirlpool washer WTW8040DWO Found washer with error f9e1 drain pump issue check for debree ok power ok Need to replace drain pump ok to order part . Office to call customer ; ordrng 1 DRAINPUMP, Installed part tested check out ok complete no dents or dings cause by tech.; Job Completed.

Near Julie Ln, Templeton, CA 93465
George Y.

George Y.

kitchenaid range KESS907SSS04 Found stove with error of replacement of ui control replaced ui tested checking ok customer ok estimate out on business his name is Paul. Complete no dents or dings cause by tech.; Job completed.

Near CA-1, San Simeon, CA 93452
George Y.

George Y.

whirlpool range KSGG700EBS1 Found stove working ok customer concern right front burner not dropping flame on lowest setting like others burners customer instruct unit is functioning ok complete. No dents or dings cause by tech.

Near 6th St, Baywood-Los Osos, CA 93402
George Y.

George Y.

whirlpool range KSGG700EBS1 Found stove working ok customer concern right front burner not dropping flame on lowest setting like others burners customer instruct unit is functioning ok complete. No dents or dings cause by tech.

Near 6th St, Baywood-Los Osos, CA 93402
George Y.

George Y.

maytag dryer MGDB766FW0 Found dryer working ok customer concern unit not starting at times customer instruct need to push selections light touch complete. No dents or dings cause by tech.

Near Del Mar Ct, San Luis Obispo, CA 93405
George Y.

George Y.

maytag dryer MGDB766FW0 Found dryer working ok customer concern unit not starting at times customer instruct need to push selections light touch complete. No dents or dings cause by tech.

Near Del Mar Ct, San Luis Obispo, CA 93405
George Y.

George Y.

kitchenaid dishwasher KDTE704DSSO Per customer would like husband to put kick plate back on complete. No dents or dings cause by tech.; Job Completed.

Near Birkdale Ln, San Luis Obispo, CA 93401
Dane K.

Dane K.

whirlpool refrigerator WRS321SDHB01 Upon arrival unit had a slow drip from the dispenser. Found water valve not properly closing. Removed and replaced water valve and tested unit. Unit functions normal now; Job Completed.

Near Los Robles Dr, Bakersfield, CA 93306
Dane K.

Dane K.

whirlpool refrigerator WRS321SDHB01 Upon arrival unit had a slow drip from the dispenser. Found water valve not properly closing. Removed and replaced water valve and tested unit. Unit functions normal now; Job Completed.

Near Los Robles Dr, Bakersfield, CA 93306
Dane K.

Dane K.

whirlpool cooktop WFC310S0EB1 Upon arrival the customer complaint was heat coming on to the cooktop wall unit was heating in the oven. Showed customer page 10 on using care guide where it mapped out how the venting from the oven works and where it exhausted too. Unit functions normal at time of service; Job Complete.

Near Los Robles Dr, Bakersfield, CA 93306
Dane K.

Dane K.

whirlpool cooktop WFC310S0EB1 Upon arrival the customer complaint was heat coming on to the cooktop wall unit was heating in the oven. Showed customer page 10 on using care guide where it mapped out how the venting from the oven works and where it exhausted too. Unit functions normal at time of service; Job Complete.

Near Los Robles Dr, Bakersfield, CA 93306
Dane K.

Dane K.

whirlpool refrigerator WRF736SDAM Upon arrival unit was not cooling making a horrible noise. Unit was not going into defrost. Found defrost thermostat shorted out and took out control board. Unit needs new defrost thermostat and new control 1 W10854027 (cntrl-elec) and 1 W10865431 (motor-evap), Removed and replaced evaporator fan motor and control board and tested unit. Unit functions normal now

Near Lorelei Rock Dr, Bakersfield, CA 93306
Dane K.

Dane K.

frigidaire range JGBS66DEKBB Installed parts that GE sent to customer. Handle was broken as well as door glass. Installed parts customer wanted all the parts that the previous company damaged to be replaced. I informed them that I will not be replacing parts that another company damaged they need to take that up with the other company; Job Completed.

Near Mariposa Ave, Bakersfield, CA 93307
Dane K.

Dane K.

frigidaire range JGBS66DEKBB Installed parts that GE sent to customer. Handle was broken as well as door glass. Installed parts customer wanted all the parts that the previous company damaged to be replaced. I informed them that I will not be replacing parts that another company damaged they need to take that up with the other company; Job Completed.

Near Mariposa Ave, Bakersfield, CA 93307
Dane K.

Dane K.

amana range AGR5330BAS3 Took carbon monoxide reading and it was below threshold level. Took picture of PG&E paperwork that says carbon monoxide readings are below threshold. Flames on both cooktop and oven are within specifications according to David at whirlpool tech line. Unit functions normal at time of service; Job Completed.

Near Auburn St, Bakersfield, CA 93306
Dane K.

Dane K.

amana range AGR5330BAS3 Took carbon monoxide reading and it was below threshold level. Took picture of PG&E paperwork that says carbon monoxide readings are below threshold. Flames on both cooktop and oven are within specifications according to David at whirlpool tech line. Unit functions normal at time of service; Job Completed.

Near Auburn St, Bakersfield, CA 93306
Erick S.

Erick S.

whirlpool washer WTW5000DW0 Found code for actuator replace from truck stock tested no error code no leaks working to spec. Job comp; used 1 W10913953 (ACTUATOR)

Near Rd 112, Tipton, CA 93272
Erick S.

Erick S.

whirlpool washer WTW5000DW0 Found code for actuator replace from truck stock tested no error code no leaks working to spec. Job comp; used 1 W10913953 (ACTUATOR)

Near Rd 112, Tipton, CA 93272
Erick S.

Erick S.

whirlpool washer WTW5000DW0 Found code for actuator replace from truck stock tested no error code no leaks working to spec. Job comp; used 1 W10913953 (ACTUATOR)

Near Rd 112, Tipton, CA 93272
Erick S.

Erick S.

WHIRLPOOL REFRIGERATOR WRS571CIDM02 Upon arrival found unit water filter door causing water to leak. Customer purchased new filter but not able to close door. Found spring on door out alignment causing error. Removed housing and secure all components. Re installed filter and housing. Retested snd found no leaks. Job completed.

Near W Robinwood Ave, Visalia, CA 93291
Erick S.

Erick S.

WHIRLPOOL REFRIGERATOR WRS571CIDM02 Upon arrival found unit water filter door causing water to leak. Customer purchased new filter but not able to close door. Found spring on door out alignment causing error. Removed housing and secure all components. Re installed filter and housing. Retested snd found no leaks. Job completed.

Near W Robinwood Ave, Visalia, CA 93291
Erick S.

Erick S.

whirlpool refrigerator WRF535SWHZ00 Cycled unt and found sensor not reading to correct resistance causing unit to over cool. Replaced sensor 12002355 (THERMISTOR KIT) and board WPW10503278 (CNTRL-ELEC). Reset temp to correct setting. Unit is now cooling in both sections. Job completed.

Near E Meadowbrook Dr, Visalia, CA 93292
Erick S.

Erick S.

whirlpool refrigerator WRF535SWHZ00 Cycled unt and found sensor not reading to correct resistance causing unit to over cool. Replaced sensor 12002355 (THERMISTOR KIT) and board WPW10503278 (CNTRL-ELEC). Reset temp to correct setting. Unit is now cooling in both sections. Job completed.

Near E Meadowbrook Dr, Visalia, CA 93292
Erick S.

Erick S.

maytag dryer MGD5100DW0 Found idler bad installed dryer kit tested no error no longer making noise job complete; used 1 4392067 (DRYER REPAIR KIT)

Near Alila Ave, Delano, CA 93215
Erick S.

Erick S.

maytag dryer MGD5100DW0 Found idler bad installed dryer kit tested no error no longer making noise job complete; used 1 4392067 (DRYER REPAIR KIT)

Near Alila Ave, Delano, CA 93215
Erick S.

Erick S.

frigidaire refrigerator DFHS2313MFKA Cycled ice maker and found teeth out of rotation causing ice maker not to dispense ice. Motor making loud noise as it rotates. Replace ice maker 241798231 (icemaker). It cycled and filled with no errors. Job complete.

Near Hollytree Ln, Wasco, CA 93280
Erick S.

Erick S.

frigidaire refrigerator DFHS2313MFKA Cycled ice maker and found teeth out of rotation causing ice maker not to dispense ice. Motor making loud noise as it rotates. Replace ice maker 241798231 (icemaker). It cycled and filled with no errors. Job complete.

Near Hollytree Ln, Wasco, CA 93280
Erick S.

Erick S.

whirlpool icemaker GI15NDXZ Cleaned unit with cleaner and installed filter tested working to spec. Ran tests cycle and it passed all tests with no errors. Job complete.

Near Stockdale Hwy, Buttonwillow, CA 93206
Erick S.

Erick S.

whirlpool icemaker GI15NDXZ Cleaned unit with cleaner and installed filter tested working to spec. Ran tests cycle and it passed all tests with no errors. Job comp; Cllctd $201.44 Check # 6151, Job Cmpltd, saved tckt [SdLink\211992b.png], snapped 2 QuickPics (via SDM)

Near Stockdale Hwy, Buttonwillow, CA 93206
Enrique R.

Enrique R.

WHIRLPOOL WASHER WFW72HEDW0 control not working correctly , turns on and locks by itself . In diagnostics found f6e3=communication error ACU to UI & f3e1=water level system error . I will need the acu and UI to fix the problem . ; ordrng 1 W11031829 (cntrl-elec), 1 WPW10442440 (harns-wire), 1 WPW10750475 (panel-cntl) Replaced the central electric , central panel and UI harness . Ran a quick wash test . All functions checked normal at time of service . No leaks .

Near E Letson Ave, Laton, CA 93242
Enrique R.

Enrique R.

WHIRLPOOL WASHER WFW72HEDW0 control not working correctly , turns on and locks by itself . In diagnostics found f6e3=communication error ACU to UI & f3e1=water level system error . I will need the acu and UI to fix the problem . ; ordrng 1 W11031829 (cntrl-elec), 1 WPW10442440 (harns-wire), 1 WPW10750475 (panel-cntl) Replaced the central electric , central panel and UI harness . Ran a quick wash test . All functions checked normal at time of service . No leaks .

Near E Letson Ave, Laton, CA 93242
Enrique R.

Enrique R.

maytag washer MVWB955FC1 Inspected a Maytag washer . The service call was for the washer leaking underneath . I tested the washer in rinse/spin . At the end of cycle . I inspected the drain pump , circulation pumps and all the hoses . Found no leaks at the time of service . The customer needed instructions.

Near Montecito Ct, Lemoore, CA 93245
Enrique R.

Enrique R.

maytag washer MVWB955FC1 Inspected a Maytag washer . The service call was for the washer leaking underneath . I tested the washer in rinse/spin . At the end of cycle . I inspected the drain pump , circulation pumps and all the hoses . Found no leaks at the time of service . The customer needed instructions.

Near Montecito Ct, Lemoore, CA 93245
Enrique R.

Enrique R.

maytag dryer MEDC215EW1 Found shorted heating element and thermal cut off . ; ordrng 1 279816 (thermal cut off hi) and 1 279838 (element,heater), Replaced the heater element and thermal cut off . All functions checked normal . ; Job Completed.

Near Galileo Ave, Hanford, CA 93230
Timothy J.

Timothy J.

electrolux washer EFME417SIW Customer states the unit is still making a noise. Ran unit and heard a rubbing sound just before the blower started vibrating. Inspected blower and found there is no lint build up . Rotated blower by hand and found it is rubbing against the ducting. Removed screws from ducting and reset the ducting so the blower does not come in contact with the blower. Unit is not making noise now. If recalled unit will need a blower and ducting parts.

Near Sterling Ave, Sanger, CA 93657
Timothy J.

Timothy J.

electrolux washer EFME417SIW Customer states the unit is still making a noise. Ran unit and heard a rubbing sound just before the blower started vibrating. Inspected blower and found there is no lint build up . Rotated blower by hand and found it is rubbing against the ducting. Removed screws from ducting and reset the ducting so the blower does not come in contact with the blower. Unit is not making noise now. If recalled unit will need a blower and ducting parts.

Near Sterling Ave, Sanger, CA 93657
Timothy J.

Timothy J.

whirlpool washer CAW9244BW0 Customer states the unit bounces all over the place. Found the suspension rods allow too much unrestricted movement and need to be replaced ; ordrng 1 W10780048 (suspension), Installed suspension. Tested unit. Unit checks ok.; Job Completed.

Near 4th St, Sanger, CA 93657
Timothy J.

Timothy J.

AMANA WASHER NTW4605EW0 Inspected unit and found it has no function despite having 120vac present at the control. Noted the unit is wet from rain and there are many dead roaches on and around the board. Unit will need a new control board to test. Called warranty company to see how they wanted me to proceed. Warranty company stated the would contact the customer and to close out the call.

Near E Alta Ave, Fresno, CA 93702
Ian B.

Ian B.

whirlpool refrigerator WRF767SDEM01 Tech found unit has intermittent interior lights failure. Need to order need to order board associated with interior lights failure service pointer.; ordrng 1 W10830288 (cntrl-elec), Installed user interface control. Unit now tests good with no damage to home.; Job complete.

Near W Herndon Ave, Fresno, CA 93650
Ian B.

Ian B.

WHIRLPOOL DISHWASHER WDTA50SAHZ0 Found that units frame was malformed causing the door to be offset and not open fully. Called Whirlpool expecting a replacement, but was instructed to install new tub assembly. Will have to do full tub transfer.; ordrng 1 W10681492 (tub-dishwr), Tech arrived to do repair, and found that upon inspection new tub had similar deformation but worse. Tech was able to repair current tub, and additionally installed door hinge buffers. Unit now opens and closes correctly. Additionally performed complete install of unit. Tested unit and unit tests good with no further door issues, leaks, or damage to home.; Job Complete.

Near N Palm Ave, Fresno, CA 93704
Ian B.

Ian B.

kitchenaid dishwasher KDFE104DSS Found drain line had a clog in the drain line extension. Separated drain line and cleared clog. Unit now tests good with No leaks or damage to home.; Job Completed.

Near W Stuart Ave, Fresno, CA 93711
Ian B.

Ian B.

whirlpool dryer WED4815EW1 Tech found unit works normally, with no failures other than improper installation. customers vent conduit is a plastic conduit that is smashed several times, completely blocking air circulation. Advise customer that plastic vent should be replaced with non-plastic vent conduit, as whirlpool considers plastic conduit a fire hazard and safety concern. Vent conduit is an accessory to the machine, and has no part number.

Near S Clovis Ave, Fresno, CA 93727
Ian B.

Ian B.

whirlpool dryer WED4815EW1 Tech found unit works normally, with no failures other than improper installation. customers vent conduit is a plastic conduit that is smashed several times, completely blocking air circulation. Advise customer that plastic vent should be replaced with non-plastic vent conduit, as whirlpool considers plastic conduit a fire hazard and safety concern. Vent conduit is an accessory to the machine, and has no part number.

Near S Clovis Ave, Fresno, CA 93727
Chris M.

Chris M.

maytag dryer MEDC215EW1 Customers dryer timer was not advancing. Upon arrival Found timer to be defective replaced WPW10185982 (TIMER) and then cycle dryer on all functions test normal now. Job completed.

Near N Citadel Ave, Clovis, CA 93611
Chris M.

Chris M.

maytag dryer MEDC215EW1 Customers dryer timer was not advancing. Upon arrival Found timer to be defective replaced WPW10185982 (TIMER) and then cycle dryer on all functions test normal now. Job completed.

Near N Citadel Ave, Clovis, CA 93611
Chris M.

Chris M.

whirlpool refrigerator MFI2570FEZ06 Customers vegetables were freezing inside the refrigerator. Upon arrival I entered refrigerator into diagnostics check to make sure all thermistors And all other components were functioning properly. Everything seemed to check out good I made some adjustments to the air Dampener and also to the temperature settings also changed the defrost to every eight hours. Having customer monitor to see if temperatures get better and stop freezing her food She will call In if problem doesn’t get better. Job completed.

Near W Trenton Ave, Clovis, CA 93619
Chris M.

Chris M.

whirlpool refrigerator MFI2570FEZ06 Customers vegetables were freezing inside the refrigerator. Upon arrival I entered refrigerator into diagnostics check to make sure all thermistors And all other components were functioning properly. Everything seemed to check out good I made some adjustments to the air Dampener and also to the temperature settings also changed the defrost to every eight hours. Having customer monitor to see if temperatures get better and stop freezing her food She will call In if problem doesn’t get better. Job completed.

Near W Trenton Ave, Clovis, CA 93619
Chris M.

Chris M.

WHIRLPOOL WASHER WTW4816FW2 Customers issue is that their new wash machine would not spin or agitate. I first entered washer into diagnostics receive the motor fault code. I proceeded to lean washer over to access underneath it. Found the power cord to the motor was unplugged. I then proceeded to To run further test. Washer now spins And agitates but the gearcase is making a loud grinding sound and also wobbling all over the place; ordrng 1 W11255272 (GEARCASE), On return visit removed and replaced inner basket With new drive block and span or not torque down to spec’s. Then calibrated unit then cycle washer everything checks out good still has a little wobble to it not as bad as before. Job completed; Job completed.

Near E Brandon Ln, Fresno, CA 93720
Chris M.

Chris M.

whirlpool dishwasher WDT750SAHW0 Customers dishwasher was not functioning at all. Upon arrival I was able to enter it into diagnostics I received no error codes. I cycled washer through test two times with no issues. I then started a normal cycle it function like it should also. Having customer run a normal cycle like they normally do to see if it completes with no issues. I could not find anything wrong believe the issue might be there breaker; Job Complete.

Near Athens Ave, Clovis, CA 93611
Chris M.

Chris M.

whirlpool dishwasher WDT750SAHW0 Customers dishwasher was not functioning at all. Upon arrival I was able to enter it into diagnostics I received no error codes. I cycled washer through test two times with no issues. I then started a normal cycle it function like it should also. Having customer run a normal cycle like they normally do to see if it completes with no issues. I could not find anything wrong believe the issue might be there breaker; Job Complete.

Near Athens Ave, Clovis, CA 93611
Irvin F.

Irvin F.

whirlpool washer WTW7500GC0 Customer says the unit sound is not present. Confirmed issue. Checked error codes none in system. Calibrated unit all sounds returned. The signal is not operating properly. Need to replace main control. ; ordrng 1 W11130238 (MAIN CONTROL), Removed failed control. Installed replacement. Powered, ran test 51, passed. Job complete.

Near E Swift Ave, Fresno, CA 93704
Irvin F.

Irvin F.

whirlpool dishwasher WDT750SAHZ0 Customer says the D/W is not operating, confirmed issue. Found the diverted motor failed W11087376 (Pump Motor Wash). Replaced component. ran calibration, passed. Unit fully operable. ; Job Complete.

Near W Pasa Tiempo Ave, Fresno, CA 93711
Irvin F.

Irvin F.

whirlpool dishwasher WDT750SAHZ0 Customer says the D/W is not operating, confirmed issue. Found the diverted motor failed W11087376 (Pump Motor Wash). Replaced component. ran calibration, passed. Unit fully operable. ; Job Complete.

Near W Pasa Tiempo Ave, Fresno, CA 93711
Irvin F.

Irvin F.

whirlpool oven WEG745H0FS0 Customer says the gas regulator is leaking during operation. Found the regulator is leaking. Replaced component. No issues. All ops normal. Job Completed.

Near Adell St, Madera, CA 93638
Irvin F.

Irvin F.

frigidaire refrigerator FFTR2021TS0 The defrost timer failed. The compressor was running not stopping for defrost. Replaced defrost timer and bimetal. The fan motor is straining, replaced. Powered unit, cycled on air flows. All ops normal. ; Job Completed.

Near Overland Ave, Los Banos, CA 93635
Irvin F.

Irvin F.

frigidaire refrigerator FFTR2021TS0 The defrost timer failed. The compressor was running not stopping for defrost. Replaced defrost timer and bimetal. The fan motor is straining, replaced. Powered unit, cycled on air flows. All ops normal. ; Job Completed.

Near Overland Ave, Los Banos, CA 93635
Irvin F.

Irvin F.

whirlpool refrigerator WRF736SDAM13 No ice production. Checked IM, found lost home position. Replaced IM Wpw10764668/icemaker as well as adapter W10864518/adapter. Power, all ops normal.

Near Santa Maria St, Los Banos, CA 93635
Irvin F.

Irvin F.

whirlpool refrigerator WRF736SDAM13 No ice production. Checked IM, found lost home position. Replaced IM Wpw10764668/icemaker as well as adapter W10864518/adapter. Power, all ops normal.

Near Santa Maria St, Los Banos, CA 93635
Irvin F.

Irvin F.

whirlpool range WFG505M0BS0 unit burner valves are stuck, found two closed. ; ordrng 2 W10814916 (valve-brnr)s, Replaced valves. Test for operation, passed. All ops normal. Job Completed.

Near San Simeone Way, Los Banos, CA 93635
Irvin F.

Irvin F.

ge washer GTW330ASK3WW Customer says unit fills only then is idle when suppose to wash. Error codes for pressure dropout, drain pump clean algorithm, checked the sensor in test mode filled during normal operation, not opening. Replacing main control and door lock failed to operate in test mode to spin and agitate. ; ordrng 1 WH01X27954 (LOCK) and 1 WH18X28176 (CONTROL) Removed power. Replaced components. Completed reassembly. Powered unit set personally, passed. All ops normal ; Job Completed.

Near Stocking St, Dos Palos, CA 93620
Irvin F.

Irvin F.

MAYTAG WASHER MVWB855DC3 Customer says the unit adds time at end of cycle. Checked error codes, after several failed attempts, found one codes F0/E5–off-balance. Cleared code ran test 51. The unit ran test during normal cycle unit reached certain level during fill began to drain. Replacing control and suspension. ; ordrng 1 W11130356 (suspension) and 1 W11171748 (CONTROL), removed power. raised top, replaced suspension. removed control and replaced. completed assembly, ran test 51. passed test all ops normal.

Near Uvas Ave, Madera, CA 93637
Irvin F.

Irvin F.

MAYTAG WASHER MVWB855DC3 Customer says the unit adds time at end of cycle. Checked error codes, after several failed attempts, found one codes F0/E5–off-balance. Cleared code ran test 51. The unit ran test during normal cycle unit reached certain level during fill began to drain. Replacing control and suspension. ; ordrng 1 W11130356 (suspension) and 1 W11171748 (CONTROL), removed power. raised top, replaced suspension. removed control and replaced. completed assembly, ran test 51. passed test all ops normal.

Near Uvas Ave, Madera, CA 93637
Cruz B.

Cruz B.

maytag washer MVWC425BW1 unit is not completing cycles, unit will stop at mid cycle, ck for codes codes found, Installed new parts ( cnrtl elec, valve) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, customer ok repair.

Near N Berkeley Ave, Turlock, CA 95382
Cruz B.

Cruz B.

maytag dryer MED6000XW2 Inspected and tested unit. Found unit making a loud rattling sound during any cycle, removed front door and found blower wheel to be broken causing wheel to rattle on housing, unit is OOW cx did want to pay for service call cx states this is a recall and wasn’t told cx had to pay for service cx is going to call wp to complain about is problem.

Near E Clausen Rd, Turlock, CA 95380
Cruz B.

Cruz B.

whirlpool refrigerator WRS588FIHV00 ice maker does not always produce ice, it hit & miss, cooling and temps are working fine, ordering ice maker for unit. ; ordrng 1 W10873791 (icemaker), Installed new part (ice maker) into unit. Water filled mold, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed, customer ok repair.

Near Tammy Dr, Atwater, CA 95301
Cruz B.

Cruz B.

KITCHENAID REFRIGERATOR KBFO42FTX02 Customer stated that unit is making a chirping sound, I then installed new pre I’d part W10802701 (CNTRL-ELEC) into unit. Found no chirping sound coming from unit, cooling temps are working as designed customer ok repair

Near Hultberg Rd, Hilmar, CA 95324
Cruz B.

Cruz B.

whirlpool dryer WED4800BQ Inspected and tested unit. Found unit making a loud clunking sound during cycles, I then removed front panel and drum found rollers,belt to be bad, replaced bad ones with new ones from SP (4392065) into unit reassembled drum, front panel, tested unit in a high heat cycle it heated fine, runs quiet customer ok repair. ; used 1 4392065 (DRYER REPAIR KIT)

Near Romanov Ct, Patterson, CA 95363
Cruz B.

Cruz B.

whirlpool dryer WED4800BQ Inspected and tested unit. Found unit making a loud clunking sound during cycles, I then removed front panel and drum found rollers,belt to be bad, replaced bad ones with new ones from SP (4392065) into unit reassembled drum, front panel, tested unit in a high heat cycle it heated fine, runs quiet customer ok repair. ; used 1 4392065 (DRYER REPAIR KIT)

Near Romanov Ct, Patterson, CA 95363
Cruz B.

Cruz B.

maytag dryer MEDX655DW1 unit takes a long time to dry clothes, I inspected unit and ducting to be to long, cut ducting down to 12 inches, test unit in a high cycle it heated fine. Instructed customer on each cycle and what they do, how to load drum and how to clean lint trap, customer said ok . Job complete.

Near Chesterfield Dr, Patterson, CA 95363
William L.

William L.

WHIRLPOOL DRYER MGDB835DC4 Found code F4E3,F6E3, Replaced control brd, customer cleared clogged lent scream at exterior wall of home, cleared codes, ran dryer cycle test.; Job Complete.

Near W Lathrop Rd, Manteca, CA 95336
William L.

William L.

WHIRLPOOL DRYER MGDB835DC4 Found code F4E3,F6E3, Replaced control brd, customer cleared clogged lent scream at exterior wall of home, cleared codes, ran dryer cycle test.; Job Complete.

Near W Lathrop Rd, Manteca, CA 95336
William L.

William L.

whirlpool refrigerator WRX735SDBM04 Found ac cord plug on very loose set of outlets, checked dispenser button for sticking, instructed cx to repair house wiring. Took pictures of plug, Ordered water dispenser button assy. customer base water turned on to fridge.; ordrng 1 WPW10353848 (pad), Replaced water button pad on dispenser, tested water dispenser function several times, tested ok, unit operating as designed. customer did not repair outlets at wall.; Job Complete

Near Ardia Ave, Modesto, CA 95357
William L.

William L.

whirlpool washer WED4800BQ1 Found element open, Replaced element, checked dryer vent to wall. Instructed customer to clean out dryer vent in home, dryer operating as designed.; Job completed.

Near County Ct, Ripon, CA 95366
William L.

William L.

whirlpool washer WED4800BQ1 Found element open, Replaced element, checked dryer vent to wall. Instructed customer to clean out dryer vent in home, dryer operating as designed.; Job completed.

Near County Ct, Ripon, CA 95366
William L.

William L.

maytag washer MVWX655DW0 F7E1, ran self diagnostics, Found stripped hub assy, ordered hub assy.; ordrng 1 W10528947 (drive hub kit) Replace drive hub assy, recaled, ran self diagnostics, ran spin test, tested ok; Job Complete.

Near Topiary Dr, Manteca, CA 95337
William L.

William L.

maytag washer MVWX655DW0 F7E1, ran self diagnostics, Found stripped hub assy, ordered hub assy.; ordrng 1 W10528947 (drive hub kit) Replace drive hub assy, recaled, ran self diagnostics, ran spin test, tested ok; Job Complete.

Near Topiary Dr, Manteca, CA 95337
Kevin M.

Kevin M.

WHIRLPOOL DISHWASHER WDT710PAHZ1 Dispenser door not staying shut. Found failed dispenser assy. Removed and replaced dispenser. Tested unit. All tests good. ; Job Complete.

Near Frente Caliente, Moreno Valley, CA 92551
Kevin M.

Kevin M.

WHIRLPOOL DISHWASHER WDT710PAHZ1 Dispenser door not staying shut. Found failed dispenser assy. Removed and replaced dispenser. Tested unit. All tests good. ; Job Complete.

Near Frente Caliente, Moreno Valley, CA 92551
Kevin M.

Kevin M.

whirlpool washer WTW8000BW0 Customer stated unit not finishing cycle. I found that the hinges and hinge springs have failed which is causing lid not to close properly and giving error codes for lid lock fault. Also found damage to lid lock. Removed and replaced lid lock and hinges. Tested unit. All tests good. ; Job complete.

Near Hedrick Ave, Riverside, CA 92503
Kevin M.

Kevin M.

whirlpool dryer MGDC215EW Unit taking a long time to dry. I tested dryer. Dryer is testing good. Instruct customer on having vents cleaned. All tests good. ; Job completed.

Near Delano Dr, Riverside, CA 92503
Kevin M.

Kevin M.

whirlpool dryer MGDC215EW Unit taking a long time to dry. I tested dryer. Dryer is testing good. Instruct customer on having vents cleaned. All tests good. ; Job completed.

Near Delano Dr, Riverside, CA 92503
Kevin M.

Kevin M.

whirlpool washer WTW7000DW0 Customer stated unit is not finishing spin cycle. I ran test cycle and found unit making noise in spin. I removed rotor and found lock ring had come off causing slider to drop down. I fixed lock ring and tested unit. All tests good. ; Job completed.

Near Cecilia Ct, Riverside, CA 92503
Kevin M.

Kevin M.

whirlpool washer WTW7000DW0 Customer stated unit is not finishing spin cycle. I ran test cycle and found unit making noise in spin. I removed rotor and found lock ring had come off causing slider to drop down. I fixed lock ring and tested unit. All tests good. ; Job completed.

Near Cecilia Ct, Riverside, CA 92503
Kevin M.

Kevin M.

maytag refrigerator MFF2558VEM10 Unit leaking from freezer. I found defrost drain pan frozen over and defrost water is leaking. Found failed drain tube causing back up. I removed and replaced drain tube. All tests good. ; Job Complete.

Near Palm Ave, Riverside, CA 92506
Kevin M.

Kevin M.

maytag refrigerator MFF2558VEM10 Unit leaking from freezer. I found defrost drain pan frozen over and defrost water is leaking. Found failed drain tube causing back up. I removed and replaced drain tube. All tests good. ; Job Complete.

Near Palm Ave, Riverside, CA 92506
Kevin M.

Kevin M.

whirlpool washer MVWC565FW1 Customer concerned with dryness of clothes at the end of cycle. I tested unit with load of towels. All tests normal. Instruct customer on cycles and off balance loads. ; Job Completed.

Near Kendall St, Riverside, CA 92506
Kevin M.

Kevin M.

whirlpool washer MVWC565FW1 Customer concerned with dryness of clothes at the end of cycle. I tested unit with load of towels. All tests normal. Instruct customer on cycles and off balance loads. ; Job Completed.

Near Kendall St, Riverside, CA 92506
Kevin M.

Kevin M.

maytag washer MVWC565FW1 Unit not draining. I found voltage to drain pump motor but motor just hums. Failed drain pump motor. Pump is clear. Ordering pump. ; ordrng 1 W10876600 (drain pump), Removed and replaced drain pump. Tested unit. All tests good. ; Job complete.

Near Dwight Ave, Riverside, CA 92507
Kevin M.

Kevin M.

maytag washer MVWC565FW0 Unit making noise during cycle. I found that the gearcase drive shaft has fallen down inside gearcase and is causing noise and pulley to rub on shield. Also the agitator is stuck on gearcase shaft. Unit will need agitator, cam kit and gearcase. Ordering parts. 1 W10721967 (drive pulley), 1 W11035751 (gearcase), 1 W11161960 (AGITATOR), Removed and replaced gearcase, agitator, and cam kit. Tested unit. All tests good. ; Job Complete.

Near Myrtlewood Dr, Calimesa, CA 92320
Kevin M.

Kevin M.

kitchenaid dishwasher KDTM354ESS2 Motor not running. Found open winding on motor. Removed and replaced sump and motor assy W10805015 (pump&motor). Tested unit. All tests good.

Near W Cypress Ave, Redlands, CA 92373
Kevin M.

Kevin M.

kitchenaid dishwasher KDTM354ESS2 Motor not running. Found open winding on motor. Removed and replaced sump and motor assy W10805015 (pump&motor). Tested unit. All tests good.

Near W Cypress Ave, Redlands, CA 92373
Tyler F.

Tyler F.

WHIRLPOOL RANGE JGS9900BDB Oven igniter not working and right front burner. Found igniters not close to burners. Fixed and tested all works good at this time.; Job Complete.

Near N I St, San Bernardino, CA 92410
Tyler F.

Tyler F.

WHIRLPOOL RANGE JGS9900BDB Oven igniter not working and right front burner. Found igniters not close to burners. Fixed and tested all works good at this time.; Job Complete.

Near N I St, San Bernardino, CA 92410
Tyler F.

Tyler F.

whirlpool refrigerator WRF535SMBM00 unit is not making ice. Found ice maker will not cycle. Ordering ice maker in stock; ordering 1 W10884390 (icemaker), Removed and replaced ice maker tested all works good at this time.; Job Complete.

Near N H St, San Bernardino, CA 92405
Tyler F.

Tyler F.

whirlpool refrigerator WRF555SDFZ05 Ice maker stopped working. Found ice bin is frozen stuck from ice maker leaking. Ordering bin and ice maker in stock. Customer to defrost unit long enough to get bin out before return.; ordrng 1 W11185686 (BIN) and 1 WPW10300024 (icemaker), Removed and replaced bin and ice maker tested all works good at this time ; Job Complete.

Near S Willow Ave, Rialto, CA 92376
Tyler F.

Tyler F.

whirlpool refrigerator WRS321SDHZ01 Customer complaint is unit is not cooling from day one. Found sealed system leak. Ordering compressor and evaporator not in stock. Needs authorization for double sealed system labor.; ordrng 1 W10507884 (compressor) and 1 WP2188822 (evaporator), Customer complaint is the unit is cooling. Found restriction in the dryer. Removed and replaced with dye drier. Vacuumed system and charged with Freon. Test3d all works good at this time.; used 5 134A (REFRIGERANT ), 1 AF1200 (TUBE EXTENSION), and 1 WPW10143759 (DRIER ASSY)

Near Manzanita St, Montclair, CA 91763
Tyler F.

Tyler F.

kitchenaid refrigerator KRMF706ESS01 unit is not dispensing or lights coming on occasionally. Found deli drawer display has water under it and has shorted out. Ordering door and display. Customer is aware door is made to order; ordrng 1 W10815668 (dor-fip bl) and 1 WPW10769076 (cntrl-elec), Removed and replaced door and display. Tested all works good at this time.; Job Completed.

Near Silverdale Dr, Claremont, CA 91711
Tyler F.

Tyler F.

whirlpool washer WTW5000DW1 The unit will not drain or spin. Found error codes for long drain and lid latch. Found drain hose is kinked and too far into drain. Fixed hose. Removed and replaced lid latch W10838613 (LATCH). Calibrated and tested all works good at this time.; Job Complete.

Near S Gaffney Ave, San Dimas, CA 91773
Tyler F.

Tyler F.

whirlpool washer WTW5000DW1 unit leaking water from fill valve when machine is not in use. Ordering fill valve in stock.; ordrng 1 W11210459 (VALVE) Removed and replaced fill valve tested all works good at this time.; Job Completed.

Near Bella Vista Dr, Rancho Cucamonga, CA 91701
Steven W.

Steven W.

whirlpool washer CAE2745FQ0 Commercial washer. 90 day labor warrenty.Ran diagnostics. No error codes found. Ran calibration, quick test cycles, drain & spin. Fills, agitates, drains, rinses, spins properly. Advised not to use organic detergents. Advised on un balanced loads. Complete

Near E Broadway, San Gabriel, CA 91776
Steven W.

Steven W.

KITCHENAID DISHWASHER KUDE20FBSS1 Ran diagnostics. Has 8-4, 8-1 fault codes. Found drain motor noisy, not pumping. Needs drain motor; ordrng 1 WPW10531320 (pump-drain), Pump & motor was returned 09/28. Replaced drain motor, removed glass. Ran diagnostics. Fills, washes, drains, rinses, dries properly. Advised when glass is broken make sure all glass is removed before running DW. Complete.

Near S Lupin Ln, Glendora, CA 91741
Steven W.

Steven W.

whirlpool dryer WGD75HEFW0 Ran diagnostics. Vibrating sound. Found motor vibrating, blower wheel out of round. Needs motor, blower wheel. 2 count job; ordrng 1 W11086656 (motor-drve) and 1 WPW10211915 (wheel), Replaced motor, blower. Ran diagnostics- ok. Tumbling, heating properly. Advised customer to have vent hose clamps installed ( missing, not part of dryer. ). Complete.

Near Art Pl, West Covina, CA 91792
Isidore A.

Isidore A.

whirlpool washer MAH8700AWW Found bellows/ diaphragm 34001302 torn part ordered, Removed old bellows and installed new bellows. test for leaks ok. Found tub out of round and full of sand rubbing. Customer well try to clean out . Parts NLA.

Near Calgary Ln, Los Angeles, CA 90077
Cesar H.

Cesar H.

WHIRLPOOL REFRIGERATOR WRS325SDHB01 No ice. Tested ice maker found dead spot in ice makers motor. Motor stopped half way thru cycle. Replaced ice maker unit tested good ; used 1 WPW10300024 (ICEMAKER)

Near Orchard Hill Ln, Helendale, CA 92342
Cesar H.

Cesar H.

WHIRLPOOL REFRIGERATOR WRS325SDHB01 No ice. Tested ice maker found dead spot in ice makers motor. Motor stopped half way thru cycle. Replaced ice maker unit tested good ; used 1 WPW10300024 (ICEMAKER)

Near Orchard Hill Ln, Helendale, CA 92342
Cesar H.

Cesar H.

whirlpool range WFG540H0ES1 Front left burner not igniting tried 2 different burner still same problem. Unit is properly grounded. Can ohm from burner to ground on cord get 0.1 ohm. spark is traveling straight up to cap, burner has 4 inches of water column for gas pressure ; ordrng 1 W10809928 (harns-wire) and 1 WPW10183374 (CAPS) and 1 WPW10475149 (module-spk) Replaced parts failed unit worked ; Job Completed.

Near Arcadia Ave, Hesperia, CA 92345
Cesar H.

Cesar H.

maytag dryer MVWC565FW0 Found failed gear case it has been leaking oil it now pulleys belt and actuator have been affected and damaged ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt), Replaced failed parts tested good ; Job Completed.

Near Smoke Tree St, Hesperia, CA 92345
Cesar H.

Cesar H.

maytag dryer MVWC565FW0 Found failed gear case it has been leaking oil it now pulleys belt and actuator have been affected and damaged ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt), Replaced failed parts tested good ; Job Completed.

Near Smoke Tree St, Hesperia, CA 92345
Cesar H.

Cesar H.

whirlpool oven WFG320M0BW0 Unit needs 2 brackets only 1 was ordered placing order for second bracket ; ordrng 1 W10883496 (brkt-mntg) Installed brackets tested good ; Job Completed.

Near Trona Ct, Hesperia, CA 92344
Cesar H.

Cesar H.

whirlpool dishwasher WDT780SAEM1 Replaced sump assembly tested good

Near Snow Line Dr, Phelan, CA 92371
Cesar H.

Cesar H.

MAYTAG WASHER MVWC416FW1 Customer stated unit has came on 2 times by its self last time customer said it was 2 o’clock in the morning he got up to use the restroom and heard the unit running he said that was about 6 hrs after everyone was in bed. Tested unit found no codes ran test cycle it checked good has to be a control glitch unit is on separate circuit and customer is not on solar or wind power ; ordrng 1 W11162436 (CONTROL) Replaced control tested good; Job Completed.

Near Crestview Rd, Barstow, CA 92311
Cesar H.

Cesar H.

maytag washer MVWC360AW0 Found unit goes off balance checked unit found suspension worn out causing the off balance problem ; ordrng 1 W10780051 (rod kit), Replaced rods unit tested good ; Job Completed.

Near CA-58, Barstow, CA
Cesar H.

Cesar H.

maytag washer MVWB765FW0 Found shirt stuck under wash plate looks like during agitation the shirt got sucked under can’t find a reason why wash plate looks normal I recommend replacing wash plate if it reoccurs ; Job Completed.

Near Jiggs Rd, Barstow, CA 92311
Cesar H.

Cesar H.

maytag washer MVWB765FW0 Found shirt stuck under wash plate looks like during agitation the shirt got sucked under can’t find a reason why wash plate looks normal I recommend replacing wash plate if it reoccurs ; Job Completed.

Near Jiggs Rd, Barstow, CA 92311
Cesar H.

Cesar H.

maytag dishwasher MDB4949SDH2 found wash pump seized motor will not turn routed for motor ; ordrng 1 WPW10591570 (pump&motor), Replaced sump assembly tested good; Job Complete.

Near High Point Ct, Victorville, CA 92395
Francisco S.

Francisco S.

whirlpool refrigerator WRF535SWHV00 Upon arrival customer explained they broke insulator to refrigerator while cleaning. They contacted whirlpool and they shipped out a new to the customer. Removed and replaced part customer handed me unit now working as intended.; Job Completed.

Near Bradshawe St, Montebello, CA 90640
Francisco S.

Francisco S.

whirlpool refrigerator WRF535SWHV00 Upon arrival customer explained they broke insulator to refrigerator while cleaning. They contacted whirlpool and they shipped out a new to the customer. Removed and replaced part customer handed me unit now working as intended.; Job Completed.

Near Bradshawe St, Montebello, CA 90640
Francisco S.

Francisco S.

jennair microwave JMW2427DS01 Checked unit found a dead ui panel. Removed ui checked for dc voltage found 14 volts going to ui, Removed and replaced W11236900 (Panel), unit working as intended.; Job Completed.

Near Yorktown Ave, Montebello, CA 90640
Francisco S.

Francisco S.

whirlpool washer WFW70HEBW Found a defective water pump also replacing pressure switch and hose due to damaged from excessive vibration which made hose rub on tub and punctured a small hole. Schedule upon parts arrival.; ordrng 1 W11044559 (hose) and 1 WPW10391443 (pump-water) and 1 WPW10448876 (switch-wl), Removed and replaced parts listed. Found some mix or product residue all over the system informed customer they are washing something they are not supposed to. If unit fails again I will need to replace tub drain hose and water pump again.; Job Complete.

Near N Alhambra Ave, Monterey Park, CA 91755
Francisco S.

Francisco S.

maytag refrigerator MFI2570FEZ04 Checked unit for condensation did not find any at all. Ice bin full of ice which indicates ice maker is working properly. Inspected door gaskets they are sealing properly informed customer I cannot do much if unit is working as intended. Took picture on sr quick pics. Called wpl trade partners to document call.

Near La Paloma Ave, Alhambra, CA 91801
Francisco S.

Francisco S.

whirlpool washer WTW7040DW0 Checked unit and found unit power button flashing rapidly. Unable to entered diagnostics unit was in emergency drain mode. Receiving 120 vac at water pump but pump not working. Removed and replaced WPW10581874 (PUMP-WATER), cleared codes, calibrated unit then ran verifying cycle test #51 unit working as intended.; Job Completed.

Near Isabel St, Los Angeles, CA 90065
Francisco S.

Francisco S.

whirlpool washer WTW7040DW0 Checked unit and found unit power button flashing rapidly. Unable to entered diagnostics unit was in emergency drain mode. Receiving 120 vac at water pump but pump not working. Removed and replaced WPW10581874 (PUMP-WATER), cleared codes, calibrated unit then ran verifying cycle test #51 unit working as intended.; Job Completed.

Near Isabel St, Los Angeles, CA 90065
Bryan D.

Bryan D.

whirlpool refrigerator WRX735SDHZ Customer states no ice production. Removed ice bin and immediately saw ice blocking extension arm from going down. Removed ice. Jumped ice maker. Ice maker cycled and filled as designed. Ice maker was just off. Customer approves repair. No dents dings or scratches caused by tech.

Near E Del Mar Blvd, Pasadena, CA 91107
Bryan D.

Bryan D.

whirlpool refrigerator WRX735SDHZ Customer states no ice production. Removed ice bin and immediately saw ice blocking extension arm from going down. Removed ice. Jumped ice maker. Ice maker cycled and filled as designed. Ice maker was just off. Customer approves repair. No dents dings or scratches caused by tech.

Near E Del Mar Blvd, Pasadena, CA 91107
Bryan D.

Bryan D.

whirlpool dishwasher WDT730PAHZ0 Customer states loud noise when rolling top rack. Noise is a squeaky noise. Removed and replaced adjusters with adjuster kit. Noise is gone. Customer approves repair at this time. No dents dings or scratches caused by tech.

Near S El Molino Ave, Pasadena, CA 91101
Bryan D.

Bryan D.

whirlpool dishwasher WDT730PAHZ0 Customer states loud noise when rolling top rack. Noise is a squeaky noise. Removed and replaced adjusters with adjuster kit. Noise is gone. Customer approves repair at this time. No dents dings or scratches caused by tech.

Near S El Molino Ave, Pasadena, CA 91101
Bryan D.

Bryan D.

whirlpool washer WFW85HEFW1 Customer states washer is not starting just going straight into drain. Drain pump is either clogged or bad. Can’t check caused unit is stacked. Informed customer that unit needs to be unstacked and that it’s a $125 fee for us to unstacked. Customer stated she will call whirlpool and see if they will cover it. I will need help on return visit so unit can be unstacked. ordrng 1 WPW10605427 (pump-water), Removed drain filter and found pump was clogged. Removed all debris and inspected pump for damage. Reinstalled drain filter tested unit. Unit functioning as designed customer approves of repair. No dents dings or scratches caused by tech

Near N El Molino Ave, Pasadena, CA 91104
Bryan D.

Bryan D.

whirlpool refrigerator KSSS42QDW02 Sealed system issue need to install a dye drier. Hooked up gauges. All levels are fine. Inspected for air blockage found no ice. Damper is not open all the way. Called and spoke with rich walked thru the diagnostics and found that it’s the pc board and it’s discontinued.

Near Lincoln Ave, Altadena, CA 91001
Bryan D.

Bryan D.

kitchenaid dishwasher KDPE234GPS0 Customer states unit is leaking from both sides of door. Showed me videos. Ran unit found leaks from both corners. Removed and replaced door gasket. Also found spray arm was lose. Tightened down spray arm. Ran unit for 20 minutes no signs of leak informed customer if unit leaks to give us a call. ; Job Completed.

Near Dearborn Dr, Santa Clarita, CA 91354
Bryan D.

Bryan D.

kitchenaid dishwasher KDPE234GPS0 Customer states unit is leaking from both sides of door. Showed me videos. Ran unit found leaks from both corners. Removed and replaced door gasket. Also found spray arm was lose. Tightened down spray arm. Ran unit for 20 minutes no signs of leak informed customer if unit leaks to give us a call. ; Job Completed.

Near Dearborn Dr, Santa Clarita, CA 91354
Aaron  B.

Aaron B.

whirlpool refrigerator WRF990SLAM00 Unit fresh food evaporator was leaking refrigerant no refrigerant in the system need a new compressor evaporator and valve Special Project S71233Charge parts and labor for the Sealed System repair to Special Project S71233.Replaced the compressor step valve and fresh food evaporator, pulled vacuum recharged system tested good needs 24 hrs to cool properly; used 1 AF1200 (TUBE EXTENSION), and 6 R134A (6 OZ )

Near Greenville Avenue, Simi Valley, CA 93063
Aaron  B.

Aaron B.

whirlpool refrigerator WRV986FDEM01 The refrigerator lower ice maker wasn’t making ice , tried to cycle found the harness to icemaker busted at the connector the black green and orange wires were busted next to the connectors , replaced the ice maker which has new harness tested ops unit is working now ; Job Completed.

Near Rickey Ct, Thousand Oaks, CA 91362
Aaron  B.

Aaron B.

whirlpool refrigerator WRV986FDEM01 The refrigerator lower ice maker wasn’t making ice , tried to cycle found the harness to icemaker busted at the connector the black green and orange wires were busted next to the connectors , replaced the ice maker which has new harness tested ops unit is working now ; Job Completed.

Near Rickey Ct, Thousand Oaks, CA 91362
Jesus C.

Jesus C.

MAYTAG WASHER MVWC416FW0 Customer states that unit is leaking water form underneath. Checked unit and ran diagnostics test. Ran manual test and fill unit with water and drain out no leaks. Inspected unit water valve and underneath for any leaks. Unit is working as designed; Job Completed.

Near Kanan Dume Rd, Malibu, CA 90265
Jesus C.

Jesus C.

MAYTAG WASHER MVWC416FW0 Customer states that unit is leaking water form underneath. Checked unit and ran diagnostics test. Ran manual test and fill unit with water and drain out no leaks. Inspected unit water valve and underneath for any leaks. Unit is working as designed; Job Completed.

Near Kanan Dume Rd, Malibu, CA 90265
Jesus C.

Jesus C.

whirlpool dryer MFW97HEXL2 Customer states that unit is not working. Checked unit and found the mcu fault code. Gave customer quote and approved. Removed back cover and replaced mcu. Installed new assembled unit and tested. Ran diagnostics and passed.

Near Old Topanga Canyon Rd, Calabasas, CA 91302
Jesus C.

Jesus C.

whirlpool dryer MFW97HEXL2 Customer states that unit is not working. Checked unit and found the mcu fault code. Gave customer quote and approved. Removed back cover and replaced mcu. Installed new assembled unit and tested. Ran diagnostics and passed.

Near Old Topanga Canyon Rd, Calabasas, CA 91302
Jesus C.

Jesus C.

whirlpool refrigerator KRFC704FSS00 Customer states that unit is not cooling on fresh food section. Checked unit and found the evaporator cover. Removed drawers and evaporator cover. Defrosted evaporator and installed new cover. On test 128Ran test 40 and frost pattern is present also the dual valve working. Assembled unit and powered back on. Unit is now working as designed.

Near Oakvista Ct, Agoura Hills, CA 91301
Jesus C.

Jesus C.

whirlpool refrigerator KRFC704FSS00 Customer states that unit is not cooling on fresh food section. Checked unit and found the evaporator cover. Removed drawers and evaporator cover. Defrosted evaporator and installed new cover. On test 128Ran test 40 and frost pattern is present also the dual valve working. Assembled unit and powered back on. Unit is now working as designed.

Near Oakvista Ct, Agoura Hills, CA 91301
Jesus C.

Jesus C.

whirlpool refrigerator KRFC704FSS00 Customer states that unit is not cooling on fresh food section. Checked unit and found the evaporator cover. Removed drawers and evaporator cover. Defrosted evaporator and installed new cover. On test 128Ran test 40 and frost pattern is present also the dual valve working. Assembled unit and powered back on. Unit is now working as designed.

Near Oakvista Ct, Agoura Hills, CA 91301
Jesus C.

Jesus C.

kitchenaid microwave KOCE500ESS01 Customer states that unit turntable not turning. Checked unit and found that unit had the wrong tray cook. Gave customer option on replacement. He said he will contact where we purchased first. Unit is working as designed.

Near Seabreeze St, Thousand Oaks, CA 91320
Jesus C.

Jesus C.

whirlpool washer WTW5000DW1 Customer states that unit is not washing clothes properly. Checked unit and found the washplate worn and the shaft corroded. Removed washplate and basket. Tilted unit and removed gearcase assembly. Installed new gearcase and assembled unit. Ran calibration and diagnostics. Unit is now working as designed; Job Completed.

Near Nectarine St, Oxnard, CA 93033
Jesus C.

Jesus C.

KITCHENAID REFRIGERATOR KRFC300ESS01 unit switch is it woking. Checked unit and found the switch working. Customer had frost on freezer side that also cause switch to get stuck. Seal liner on both compartments. Customer instruct on proper freezer door closure. Unit is working as design.; used 1 482338 (ADHESIVE)

Near Evangeline Pl, Oxnard, CA 93030
Hector Z.

Hector Z.

whirlpool washer WTW5000DW0 customer states there are stains in the clothes and burning smell. Set unit in diagnostic an found no failure codes. Also noticed play in the agitator and worn out suspension. Ordered parts and reschedule.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11130362 (SUSPENSION ) Replaced suspension, drive hub and wash plate. Tested ok.; Job Complete.

Near Camino Estrada, Camarillo, CA 93010
Hector Z.

Hector Z.

whirlpool washer WFW75HEFW0 Customer states washer not draining. Checked unit and found clogged drain pump. Cleared and tested ok; Job Completed.

Near Camarillo, CA
Michael M.

Michael M.

whirlpool washer WFW85HEFC1 Customer states fabric softener cup remains full of water after use and powder dispenser does not dispense fully. Also rear leg s not even and unit needs to be leveledRan unit through diagnostics and found no fault codes. Ran auto service test and passed with no issues.Soap dispenser was set to liquid soap and customer was using powder soap. Instructed customer on proper settings for different soaps. Instructed customer on how to adjust dispenser settings.Leveled rear legs of unit. Unit ops as intended job complete; Job Completed.

Near Sandringham Ct, Los Angeles, CA 91326
Michael M.

Michael M.

whirlpool washer WFW85HEFC1 Customer states fabric softener cup remains full of water after use and powder dispenser does not dispense fully. Also rear leg s not even and unit needs to be leveled. Ran unit through diagnostics and found no fault codes. Ran auto service test and passed with no issues.Soap dispenser was set to liquid soap and customer was using powder soap. Instructed customer on proper settings for different soaps. Instructed customer on how to adjust dispenser settings.Leveled rear legs of unit. Unit ops as intended job complete; Job Completed.

Near Sandringham Ct, Los Angeles, CA 91326
Michael M.

Michael M.

whirlpool washer WFW85HEFC1 Customer states fabric softener cup remains full of water after use and powder dispenser does not dispense fully. Also rear leg s not even and unit needs to be leveled. Ran unit through diagnostics and found no fault codes. Ran auto service test and passed with no issues.Soap dispenser was set to liquid soap and customer was using powder soap. Instructed customer on proper settings for different soaps. Instructed customer on how to adjust dispenser settings.Leveled rear legs of unit. Unit ops as intended job complete; Job Completed.

Near Sandringham Ct, Los Angeles, CA 91326
Michael M.

Michael M.

whirlpool dishwasher WDF520PADW3 Customer states unit doesn’t clean dishes properly.Tech found inlet filter and screen completely clogged with food and debris.No faults stored in control. Unit fills rinses and drains.Upper armCleaned inlet screen and ran unit. And top spray arm still does not spin.Ordering top spray arm WPW10317197And upper manifold. WPW10340683 ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10340683 (manifold) Tech installed new sump assembly on last visit due to weak water pressure.Removed manifold and upper spray arm. Tech found food debris stuffed in upper wash arm. Installed new parts and unit now rinses as intended. Unit ops with no issues job complete.

Near Dylan St, Los Angeles, CA 91326
Michael M.

Michael M.

whirlpool dryer LGR8648LW0 Customer states they had exhaust vent serviced. 279834 gas coils were faulty.Removed and replaced gas coil set from truck stock. Job complete unit ops as intended; used 1 279834 (2 COIL GAS VALVE SET)

Near Dannyboyar Ave, Los Angeles, CA 91307
Michael M.

Michael M.

WHIRLPOOL DISHWASHER WDF530PLYB7 Customer states unit does not drying dishesTech found no rinse aid used in unit.Ran diagnostics and cleared codes.Removed front panel and verified heater is not open. Verified with amp reading in diagnostics. Unit is operating as intended with no issues. Instructed customer to use rinse aid.

Near Flamingo St, Los Angeles, CA 91364
Michael M.

Michael M.

KITCHENAID DISHWASHER KDTE334GPS0 Customer states right side track is broken.Tech found unit improperly installed. No mounting brackets and mis matched hardware secured the base plate. Unit has no air gap installed and plug is located behind unit. Must flip breaker to service unit.Removed unit and replaced left and right upper tracks. Adjusters are in good condition so not replaced. Unit installed and ops as intended job complete.Info on unit has been updated. At this time unit is within first year warranty; Job Complete.

Near Woodland Hills, CA 91367
Michael M.

Michael M.

KITCHENAID DISHWASHER KDTE334GPS0 Customer states right side track is broken.Tech found unit improperly installed. No mounting brackets and mis matched hardware secured the base plate. Unit has no air gap installed and plug is located behind unit. Must flip breaker to service unit.Removed unit and replaced left and right upper tracks. Adjusters are in good condition so not replaced. Unit installed and ops as intended job complete.Info on unit has been updated. At this time unit is within first year warranty; Job Complete.

Near Woodland Hills, CA 91367
Michael M.

Michael M.

kitchenaid refrigerator KFIV29PCMS00 Customer states ice is building up on rear panel of freezer. Unplugged unit, removed Frazier door and all drawers. Used steamer to remove all ice build up. Removed and replaced control board W10878993 (CNTRL-ELEC). Powered unit on and all fans op as intended. Good frost pattern is forming. Instructed customer to wait 24 hrs for correct temps. Unit ops as intended job complete

Near Bianca Ave, Los Angeles, CA 91325
Kenneth M.

Kenneth M.

whirlpool dishwasher WDT970SAHZ0 Found unit filling with water. But then just sitting there. Found wash motor not plugged in all the way. Installed wash motor plug all the way and tested unit. Unit is now working properly.customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.

Near Sherman Way, Los Angeles, CA 91406
Kenneth M.

Kenneth M.

whirlpool dishwasher WDT970SAHZ0 Found unit filling with water. But then just sitting there. Found wash motor not plugged in all the way. Installed wash motor plug all the way and tested unit. Unit is now working properly.customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.

Near Sherman Way, Los Angeles, CA 91406
Kenneth M.

Kenneth M.

whirlpool dryer WGD5000DW3 Installed push to start button and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or. Around unit abused by technician ; Job Completed.

Near Bluebell Ave, Los Angeles, CA 91607
Kenneth M.

Kenneth M.

kitchenaid refrigerator KRSC500ESS00 Found unit not dispensing water or making ice due to water filter faulty. Removed filter and water started dispensing. Customer had extra filter. Installed new filter and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.

Near Ventura Blvd, Los Angeles, CA 91403
Patrick  C.

Patrick C.

maytag dryer MGDB880BW0 Removed and replaced controls tested unit. All ops checked good

Near Parker Dr, Palmdale, CA 93551
Patrick  C.

Patrick C.

maytag washer MVWB880BW Found the unit noisy ops. Sounds like jet engine as customer described. Bearing is going out also clicking noise coming from the rotor. It’s all the way tight too. Needs new rotor. Removed and replaced parts tested unit. All ops checked good

Near Parker Dr, Palmdale, CA 93551
Patrick  C.

Patrick C.

whirlpool refrigeraotr MFI2569VEM0 dispenser no ops. Checked when I arrived and it worked. Tried getting it to fail and couple times the dispensing delayed when pressing the pad. Need to order chute assy ; ordrng 1 WP13005705 (chute) and 1 WPW10185233 (pad), Removed and replaced the chute not pad. Came with the new chute ; Job Completed.

Near Saddleback Rd, Palmdale, CA 93552
Patrick  C.

Patrick C.

maytag washer MVWB865GW0 When it comes for the washer to rinse it doesn’t fill up on the power wash like it does other cycles. So clothes wash with no water in the second half. No errors stored. Need to replace controls ; ordrng 1 W11135391 (CONSOLE) and 1 W11162440 (CONTROL), Removed and replaced parts. Calibrated and tested in auto test. All ops checked good ; Job Completed.

Near Orange St, Rosamond, CA 93560
Patrick  C.

Patrick C.

Customer had a flood issue. The ice maker kept filling and water kept pouring in ice maker. Needs valves and ice maker. Customer also having issues with the ice bucket. Crusher physically broken it doesn’t turn properly. Removed and replaced parts tested unit. All ops checked good ; Job Completed.

Near City View St, Ridgecrest, CA 93555
Raymond H.

Raymond H.

maytag dryer HYG3658AWW Upon arrival unit not spinnng, inspected and found retention spring had slipped lose. Secured spring and re aligned idler arm. Tested unit. Unit functions as designed. Instructed customer this is the cheapest route to take, and to test unit for 30 days. If any issues Customer will call back for quote on idler arm, rollers belt and spring replacement.

Near Saddle Ridge Rd, Los Angeles, CA 91342
Patrick  C.

Patrick C.

whirlpool refrigerator WRS571CIHW01 Found the customer having issues with a noise. Cooling seems to be fine now after he adjusted temps. Heard the noise and it is coming from the diffuser. Normal operations noise. Unable to change. All ops checked good. Instructed on use and care and noises he unit makes. Working as designed ; Job Completed.

Near Cypress Way, Tehachapi, CA 93561
Raymond H.

Raymond H.

maytag dryer HYG3658AWW Upon arrival unit not spinnng, inspected and found retention spring had slipped lose. Secured spring and re aligned idler arm. Tested unit. Unit functions as designed. Instructed customer this is the cheapest route to take, and to test unit for 30 days. If any issues Customer will call back for quote on idler arm, rollers belt and spring replacement.

Near Saddle Ridge Rd, Los Angeles, CA 91342
Raymond H.

Raymond H.

whirlpool washer LSQ9659PW3 Upon arrival unit water just fills tub and overflows. Inspected and found pressure hose popped on load size switch. Secured hose and tested.unit functions as designed.

Near Remington St, Los Angeles, CA 91331
Raymond H.

Raymond H.

whirlpool refrigerator WRS588FIHV00 Upon arrival FC too warm and RC too cold. Inspected and found overloaded unit with food blocking air return, air inlet and evap cover ports. Instructed customer on proper use and care of unit. Unit functions as designed at time of service.; Job Completed.

Near 7th St, San Fernando, CA 91340
Raymond H.

Raymond H.

maytag washer MVWB725BW0 Upon arrival unit was shutting down mid cycle. Found F71 suds code. Found customer using improper soap, took picture of soap. Called techline Rich SR 7723095977 and discussed. Proper soap use is imperative to use and care of unit. Customer needs to continue running cycles to clear out soap buildup.

Near Santa Clarita, CA 91351

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