Local Reviews
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Bryan D.
DRYER WHIRLPOOL WGD92HEFC0 Cx states rattling noise when using unit. Ran unit. Heard rattle coming fr9m under dryer. Added shims and noise stopped. Informed cx that the noise is normal. Nothing can be changed to get rid of noise. Recommended leaving shims between units so noise will stop
Kenneth M.
REFRIGERATOR KITCHENAID KFIS29BBMS00 Found unit with a double fill on ice maker. Ordering control boards per service pointer. Found ice forming on the back of fridge wall. Ordering new air tower and adapter and seal kit. Ordering new reservoir. Water line has leak at water valve. Did not reschedule due to part availability. ; ordrng 1 W10619962 (heater) and 1 W10846168 (air-tower) and 1 W10864518 (adapter) and 1 W10878993 (cntrl-elec) and 1 W11168758 (RESERVOIR )
Kenneth M.
REFRIGERATOR KITCHENAID KBSN608ESS01 Pulled data loggers and checked temps. Found freezer temps ranging from 0 to –20 at the coldest points. Giving an average temp of around -8 degrees. And fridge temps with max temps at 64-41 degrees. With a fridge average of 49 degrees. Found unit cooling properly in freezer but not fridge. Ordering damper. Control panel and thermistor. Did not reschedule due to part availability ; ordrng 1 W10798007 (contrl-box) and 1 WP2188820 (thermistor) and 1 WP2221296 (air-baffle)
Kenneth M.
RANGE JENN-AIR JGS8850ADS Found unit with a F1-8 error code due to unit having bad control panel. Unit is cooking control panel every time unit goes through a bake due to hinges being worn out. And inner door is dented upwards from the hinges causing play in the door. Need inner door and hinges but inner door is discontinued. Door seal needs replacement due to it being hard and not pliable. Not allowing door to seal properly. Customer has autho covering trip. Quoted customer $677.29 for labor and parts. Customer needs to talk to home warranty first and will give us a call on next step. Unit will never be fully fixed without the inner door ; ordrng 1 74003642 (INNER DOOR) and 2 74011142 (hinge- ove)s and 1 WP74005739 (panl-cntrl) and 1 WPW10162384 (gaskt-door)
Dane K.
REFRIGERATOR FRIGIDAIRE FGHB2866PF Removed and replaced user interface and tested unit. Unit functions normal now
Michael M.
DRYER WHIRLPOOL WGD4900XW1 Cx states sounds like something is stuck in vent.Tech removed vent and found stuck pen in blower wheel vent. Removed obstruction and unit no longer makes noise and ops as intended.Collecting $115 service fee by card. Job complete
Michael M.
OVEN KITCHENAID KEBS109BSP00 "Cx states this is third time unit has lost power, accepts service fee.Tech removed unit from wall. Unit has no power to UI or interior lights.Tech removed top panel and tested thermal fuse, thermal fuse is open.Used thermal fuse from truck stock W10545255 $22.86Labor quoted $120.00Used truck stock thermal fuse and unit now ops as intended. Collected $259.57 by check #2530Unit ops as intended job complete; used 1 W10545255 (FUSE ASSY) from stock"
Cesar H.
WASHER MAYTAG MVWC415EW2 Failed drain pump not able to push water out pump is running and drain lines are not clogged replaced drain pump unit tested good
mitch l.
WASHER WHIRLPOOL MHW8200FC Upon arrival customer stated that she did not know I was supposed to be at her house today to work on washer that she is leaving customer let me in to look at unit and she called her husband after getting ahold of husband she gave me the phone for her husband to yell and tell me he is unhappy that he is supposed to get a 30 min call ahead I gave customer call ahead. Customer stated that he will not be home and his wife is leaving that he wants to reschedule his appointment customer is upset at situation. ; saved tckt
Irvin F.
DRYER WHIRLPOOL WGD7000DW3 Unit has a tattered drive belt. Replaced belt from dryer kit. All ops normal. Drum slipping while running. ; used 1 4392065 (DRYER REPAIR KIT) from stock
Bryan D.
REFRIGERATOR KITCHENAID KSSC48QVS02 Cx states that ice will not dispense. Insp cites unit found that motor is stuck in open position and air is creating moisture and freezing the auger and no dispensing the ice. Ordering new motor and chute. Rescheduled cx for 10/12; ordrng 1 WP2180353 (door-chute) and 1 WPW10546285 (motor)
Irvin F.
DRYER MAYTAG MEDB835DW3 The dryer 8s noisy. Found the unit has a worn roller. Installed repair kit. All sounds normal.
Irvin F.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Replaced all components. All ops normal.
James G.
REFIRGERATOR WHIRLPOOL GI5SVAXVL01 Spoke with customer by phone she indicated she cannot be in the mornings I had the office reschedule her for Saturday ; saved tckt
William L.
DRYER WHIRLPOOL WED8000BW0 "F4E1, found open door switch, ordered door switch for unit; ordrng 1 WPW10350907 (switch-dor)"
Michael M.
DISHWASHER BUILT MAYTAG MDB8959SAW1 "Cx states that on first day she purchased home, she loaded dish washer and let it run. Cx states rinse aid cap fell onto heating element and melted the cap “and potentially released toxins” into the unit staining the unit. Cx request all plastic and electrical components be replaced.Tech found cx is using incorrect soap quick pic taken.Incorrect soap being used and cx does not use rinse aid as she says her kids are allergic to the chemicals. Cx states she has extremely sensitive smell that not even her husband can smell.Cx does not have the rinse aid cap any longer but showed tech a picture of melted cap.Checked diagnostics and found no faults stored in control.Unit ops as intended and tech is not able to smell the same smell Cx is stating. Cx was present and ran unit for approx 15 min. Cx states she can smell electrical but tech cannot smell with cx standing next to him.Ran unit through rapid advance and cycled with no issues. All ops are normal.
William L.
OVEN MAYTAG MEW9630AS00 "Cx Ran self cleaning cycle, Found thermo fuse & TOD open, ordered thermo parts, weak cooling fan & kit as per WP service pointer.; ordrng 1 W10600860 (shield-ht) and 1 W10743209 (shield-ht) and 2 WP4449751 (thrmst-fix)s and 1 WP74008369 (sensor- ov) and 1 WPW10286217 (blower) and 1 WPW10545291 (fuse-thrml)"
Chris M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customers issue is coil in refrigerator compartment is icing up therefore restricting airflow causing food to rot and pour ice production. Ordering parts listed and will use the other parts on return visit; ordrng 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 W11188493 (EVAP COVER )
Chris M.
FREEZER FRIGIDAIRE FFTR1821QB0 Freezer door is not sealing properly causing frost buildup. Found door to be at of wack ordering black freezer door and gasket ; ordrng 1 240410203 (door-frzr) and 1 242193209 (gasket-frzr door)
Patrick C.
OVEN WHIRLPOOL WMH32519HZ/1 Customer having heat issues. No heat at all. Checked out and there is a very loud buzz and magnetron doesn’t fire up. Needs new magnetron and diode. Removed and replaced. Tested unit. All ops ch3cked good
Jim S.
WASHER MAYTAG MHWE450WW01 Drain pump is the source of the leak. Crack in the housing; rqstng P&A on 1 280187 (pump-water)
Patrick C.
DRYER AMANA NGD4655EW2 Customer having issues with a noise. Checked unit out and it’s coming from the front panel. Drum seal off causing scrap noise. Reinstalled and secured. Tested heat because customer mentioned that not working. No glow from the ignitor. Checked thermal fuse and thermostats all checked good. When checking the cut off notice connector was barely hanging on. Red wire popped out of molex. Tightened and secured connection. Tested unit. All ops checked good
James M.
DISHWASHER KITCHEN AID KDTE704DSS1 "Replace parts and tested unit. Unit functioning as intended at this time. No dents, dings, or blemishes on or around unit caused by tech."
Patrick C.
WASHER ROPER RTW4516FW2 Customer having issues with a noise. Plugged in and heard the noise. The pump was just running empty. Stuck in previous cycle. Canceled and drained. Ran water they pump in Manuel test and it worked. Calibrated and ran auto test and all ops checked good at time of service
George Y.
REFRIGERATOR KITCHENAID KRMF706ESSO1 Found refrigerator copper pipe touching bottom base of refrigerator were created some rust on bottom pan reposition copper pipe clean area put some flashing to cover rust residue put some putty around copper pipe tested check out ok complete no dents or dings cause by tech.
Jim S.
DOUBLE OVEN KITCHEN AID KODE300ESS03 Replaced glass door
James G.
REFRIGERATOR GE CYE22TSHDSS Fresh food fan needed per tech line Unplugged existing fan to allow freezer to function ; rqstng P&A on 1 WR60X29099 (FAN)
Kenneth M.
REFRIGERATOR KITCHENAID KBSD608ESS00 Freezer door warped not allowing unit to seal properly. Ordering new door. Ordering new control panel and thermistor due to temps not holding. Customer will wedge door shut to allow freezer to seal properly. Ordering new parts. Did not reschedule due to part availability. ; ordrng 1 W10798005 (contrl-box) and 1 W10800793 (dor-fip us) and 1 W10800798 (door-skin) and 1 WP2221296 (air-baffle) and 1 WP2317844 (cover)
Bryan D.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cx states they don’t use dishwasher and tub is constantly filling with water little by little while unit is off. Ordering inlet valve. Rescheduled cx for 10/12 ; schdld next appmnt for 10/12 FRI 8-9
mitch l.
WASHER MAYTAG MHW8200FC0 Upon arrival I removed top panel to access control I removed and replaced control tested unit unit is now filling agitating draining and spinning unit is functioning as designed.
mitch l.
REFRIGERATOR FRIGIDAIRE FGSS2635TF0 Upon arrival I removed ice bin to access solenoid. I removed and replaced solenoid reinstalled ice bin and tested unit ice is now dispensing cube. Unit is functioning as designed at this time of service.
Chris M.
DISHWASHER FRIGIDAIRE FPID2497RF6A On today’s visit replace parts listed. Reinstalled Dishwasher under cabinet. Reconnected water supply and drain leveled out back foot. All functions tested good. Job completed
Michael M.
ICEMAKER KITCHENAID KUIC18PNXS3 "Turned unit on, poured water in cabinet and drain pump removed water.Tested water. Alive and found valve will hum but no flow. Ordering smart valve pn WPW10340983 (S code parts for repeated visits to home)Cx agrees to $80 labor for valve replacement due on return visit Friday 10/12/18Confirmed with Cher.; ordrng 1 WPW10340983 (valve)"
Bryan D.
WASHER MAYTAG MVWB835DW3 Removed and replaced control. Calibrated and tested unit. Unit is functioning S designed no dents dings or scratches caused by tech.
Dane K.
REFRIGERATOR WHIRLPOOL WRX988SIBW01 Removed and replaced all listed parts and tested unit. Unit functions normal now
James G.
RANGE FRIGIDAIRE FGMC2765PBG "Door will not open and customer does not have enough time for me to pull unit out. I will return unneeded parts; ordrng 1 5304440827 (push button,door blk) and 1 5304474854 (door assembly) and 1 5304485407 (lever)"
James G.
OVEN THERMADOR PODC302/06 $371.40 for part$157.00 labor$115.00 service call paid Approved Board is per tech line ; ordrng 1 00655356 (BOARD )
James G.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Installed listed part and cycled ice maker Tested ok
Michael M.
RANGE WHIRLPOOL WFG515S0ES1 Front burners do not have prompt ignition.Spoke with Dave and confirmed updated style heads are needed. DS ordered two burner heads.Return 10/16/18 ; schdld next appmnt for 10/16 TUE !
James M.
REFIRGERATOR WHIRLPOOL MSF25D4MDM01 Customer u it not cooling. Full defrost. Upon inspection found evidence of rat or mice infestation. Inspection stopped and customer informed that further inspection and repairs cannot happen until infestation s felt with.
Jim S.
DRYER WHIRLPOOL WED8540FW0 Heating element stays on up to the moment of shut down. There is no cool down time; rqstng P&A on 1 280148 (cutoff-tml) and 1 W10875487 (cntrl-elec)
Patrick C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer having another issue. Ice melting in the bucket. Ice box fan isn’t working properly. Needs to be replaced ; ordrng 1 W10846539 (evaporator fan blade)
George Y.
REFRIGERATOR WHIRLPOOL WRF767SDEMO1 Found refrigerator completely off lights ok ran thrue diagnostics fan kicking on no compressor function ok to replace inverter box ok to order office to call customer wen part in.; ordrng 1 2209324 (inverter box)
Jim S.
RANGE WHIRLPOOL KCGS956ESS02 Part was defective; ordrng 1 W10722087 (cooktop)
James R.
DRYER WHIRLPOOL MEDC465HW0 Checked voltage at outlet. Only getting 120vac to l2. Found dryer to have a dead power leg. Informed cx they need to call an electrician
Chris M.
WASHER MAYTAG MED8200FW1 Customers issue dryer take a long time to dry clothes also was vibrating. I entered dryer Into diagnostics received it at F4-E3 code Clear code And ran through test cycle Found dryer vent hose kinked to somewhat restricting airflow Also legs were at a level so I corrected that issue to all functions tested good also instructed customer on proper maintenance and function the dryer. Job completed
Patrick C.
REFRIGERATOR WHIRLPOOL WRF560SEYM01 Removed and replaced washers. Door now sitting and shutting properly
Raymond H.
WASHER MAYTAG MVWC565FW0 Upon arrival unit had open winding in motor and main control fault. Tested and verified fault. Needs motor and main control.; rqstng P&A on 1 W11026785 (motor-drve) and 1 W11116594 (cntrl-elec)
Patrick C.
WASHER WHIRLPOOL WTW4815EW1 Needs to return tomorrow to finish job. Need special tool ; schdld next appmnt for 10/11 THU 8-9
Patrick C.
DISHWASHER KITCHEN AID KDTE104ESS Found the unit having dispenser issues. The door is popped off and will not go back on. Needs new dispenser.; ordrng 1 W10861000 (detergent dispenser)
Bryan D.
RANGE WHIRLPOOL MGR6600FZ Cx states oven door is broken. Upon removing and replacing hinges found that both sides are not the same. I need correct hinge for right side. Ordering hinge and burner caps. Cx has two broken ones. Rescheduled.ed cx for 10/12 ; ordrng 1 W10881749 (cap-burner) and 1 WPW10299227 (hinge-door)
Patrick C.
REFIRGERATOR KITCHEN AID WRV986FDEM00 Found the unit having ice issues top and bottom. Bottom ice maker in off position. Turned on and it harvested fine. As for top ice maker the fan and thermistors checked good. Switch and optics working as well. Motor lost position error for ice maker. Tried harvest on top ice maker and motor would not turn needs new ice maker. The one that was pre id was the wrong one. Also found the heater for fill tube not sticking anymore needs new one ; ordrng 1 W10760808 (heater) and 1 WPW10764668 (ice maker)
Patrick C.
WASHER MAYTAG MVWB835DW3 Where drain hose connects to back of washer. The plastic piece is cracked too. Didn’t notice. Need to replace ; ordrng 1 W11246418 (HOSE)
James M.
WASHER MAYTAG MVWC565FW1 Found unit with stuck silinoid in hot water valve. Ordering new valve. Also found main control intermittently unresponsive. Sloppy control knob. Ordering new. Will return 8-12; ordrng 1 W11038689 (valve) and 1 W11162438 (CONTROL ELECT)
James M.
REFIRGERATOR WHIRLPOOL WRF560SEYM01 Fund unit with clogged drain valve in freezer causing ice buildup. Ice blocked evap fan from operation. Also found freezer lightswitch not working. Ordering new parts. Will return 10-16; ordrng 1 12002646 (light switch) and 1 W10854533 (valve) and 1 WP2163777 (blade-fan) and 1 WPW10464673 (motor-evap)
William L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Reordered damper.; ordrng 1 WPW10196393 (damper control assembly)"
William L.
REFIRGERATOR WHIRLPOOL WRS321SDHZ00 "Cx not home, called cx on phone, ordered broken damper for unit; ordrng 1 W11236848 (DIFFUSER)"
Tyler F.
DISHWASHER KITCHEN AID KDTE704DSS1 Customer stated unit has no power and leaks. Checked outlet and junction box. Removed and replaced main control and door seal tested unit now comes on but user interface is not responding. Ordering interface not in stock; 1 WPW10537425 (panel-cntl)
Tyler F.
REFRIGERATOR WHIRLPOOL WRF991BOOM00 Customer stated that unit is not cooling. Found evaporator in refer compartment is frozen over. Ordering thermistor harness in stock. Customer to defrost unit for 24 hours with doors open before return.; ordrng 1 WPW10277799 (harns-wire)
Tyler F.
DISHWASHER MAYTAG MDB7749SBM0 Customer stated that unit will not turn on. Found voltage to interface but buttons not working. Ordering interface in stock. Customer wants last appointment she works graveyard.; ordrng 1 W10811169 (panel-cntl)
Steven W.
REFIRGERATOR KITCHEN AID KRFF707ESS00 "Ran diagnostics. Compressor , fans run,not cooling properly. Weak frost pattern; ordrng 1 8201675 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDBM03
Raymond H.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced door and tested unit. Unit still not filling ice maker. Need to contact techline. Finished in home too late.
Patrick C.
REFIRGERATOR WHIRLPOOL WRS331SDHW00 Unit doesn’t seem to be cooling properly for customer. Stated that it gets super iced up in freezer and then there is no air flow into the fridge section . Unplugged when I arrived. Read resistance on defrost loads and they checked good. Fan and air baffle working properly too. Needs new controls ; ordrng 1 W11196400 (CONTROL-ELEC) and 1 W11214887 (CONTROL )
William L.
DISHWASHER WHIRLPOOL WDT790SAYM1 "Replaced broken damper block broken by tech, no charge For part, s- code part# W10350335.damper block. Collected for pump/motor, dispenser & control brd replacement, ran self diagnostics, tested ok, unit operating as designed."
William L.
WASHER MAYTAG MHW8200FC0 "Checked detergent concentration settings, Dispeneser not using detergent . Replaced dispenser, instructed cx on detergent usage Options."
William L.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Replaced auger motor, found RC thermistor open in test 2, cleaned pins at FF fan/ harness assy. Test 2 now reads 01, reassembled refrigerator, dispenser functions tested ok unit cooling at this time"
mitch l.
WASHER GE GTW680BSJ5WS Upon arrival customer stated his unit is dripping a small amount of water into washer over night that it started doing this 4 days ago. I inspected unit and found small amount of water in basket caused by bad valve not closing all the way allowing water to drip into basket ordering valve. ; ordrng 1 WH13X26637 (VALVE )
William L.
DRYER MAYTAG MEDC215EW1 "Installed new alignment pegs in new front drum felt, ran dryer cycle, tested ok"
William L.
WASHER WHIRLPOOL WTW8040DW4 "F9E2, F6E2, Checked all connections & wiring, replaced console assy, ran self diagnostics, checked drain function, unit operating as designed."
mitch l.
REFIRGERATOR GENERAL ELECTRIC CYE22TSHGSS "Upon arrival customer stated unit is leaking from left fridge door p. Inspected unit and found water leaking from water tank spray out when you use water unit has bad water tank. Ordering water tank. ; ordrng 1 WR17X27627 (WATER TANK)"
Tyler F.
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 Removed and replaced freezer door. Tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WFW8640BW0 Customer stated that wash is not draining out all the water. Found drain hose was too far into drain causing unit to siphon. Fixed and tested all works good at this time.
Michael M.
DRYER WHIRLPOOL MGD6000AW0 Tech tore unit down multiple times and ran unit with no drum.Tech found blower fan has two damaged blades and are causing fan to spin out of balance causing vibration. Tech found broken fan blades half way down exhaust vent.Needs blower wheel WPW10211915 Labor quoted; ordering 1 WPW10211915 (wheel)
Michael M.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cx states ice maker quit working and fresh food evap is covered in ice.Tech found fresh food evap is partially built up with ice.Ran service test, thermistors pass, all fans op. Ordering damper control WPW10248595Evap fan w/ harness W11033168Support WPW10389152. Advised cx to defrost unit 24 hrs in advance prior to tech arrival.; ordrng 1 W11033168 (harns-wire) and 1 WPW10248595 (control) and 1 WPW10389152 (support)"
Tyler F.
DISHWASHER WHIRLPOOL WDT970SAHW Customer stated that dishwasher will not drain. Checked drain pump and found debris in drain pump is causing unit not to drain. Fixed and tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL MVWX655DW0 Customer stated that unit will not drain. Found debris in drain pump. Removed and tested all works good at this time.
Michael M.
WASHER MAYTAG MVWB865GW0 Tech plugged unit in and found no faults in control.Removed rear access screws to raise top. Ran manual water valves and found small leak from inlet valve housing. W11172234; ordrng 1 W11172234 (INLET VALVE HOUSING)
Michael M.
MICROWAVE KITCHENAID KOCE507EWH06 Tech removed unit from wall. Double labor requested for this jobRemoved top and all side panels. Removed blower cent and more panels. Replaced support clip.Replaced all panels. Cannot fully install unit into cabinet due to messed up figment. Unit was already removed from the cabinet a few inches on arrival. After completion a error fault appeared on control. Coming back another time with senior tech to finish job. Spoke with manager Joel he will contact cx and arrange return visit.
Steven W.
DRYER MAYTAG MGDB200VQ0 "Replaced blower housing,wheel, pulley, belt, & drum belt, lint chute grill, strike, catch. Delinted dryer( had lint fire ). Tumbles, heats properly. Vent crushed. Advised to have vent hood shortened, tube replaced. Complete."
Steven W.
RANGE WHIRLPOOL WFG515S0ES1 Replaced burner cap kit. All burners are lighting properly at this time. Complete.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS586FLDM03 Unit not cooling in both compartments. I found that the unit didn’t go into defrost which is causing a airflow restriction. I put unit into diagnostic and turned evap heater on. Heater came on. Unit has a software issue in main control allowing unit to skip defrost. Unit needs main control and thermistor. Ordering parts. Customer will defrost unit prior to repair. ; ordrng 1 W11035839 (cntrl-elec)
Steven W.
WASHER WHIRLPOOL WTW8000BW0 "Adjusted Left RC lower hinge. FC light switch not closing. Needs switch, poss ice maker. ordrng 1 WP12466115SP (light switch)"
Kenneth M.
WASHER WHIRLPOOL WFC7500VW2 Found unit not draining the water due to drain pump not engaging. Proper voltage to drain pump but not pumping out water. Ordering new drain pump. Quoted customer. ordrng 1 WPW10465252 (pump-water)
Steven W.
WASHER MAYTAG MVWB850YG0 "Replaced fill valve. Ran auto test cycle. Dispensers are working properly. Replaced suspension rods, bearing kit.( locknut on shaft hard to remove ). Fills, agitates, drains, dispenses, rinses, & spins properly. Advised to use less detergent. Let adhesive dry 24 hours before using washer. Corrected reversed hoses. Complete."
Raymond H.
DISHWASHER KITCHEN AID KDPE334GPS0 Upon arrival cx stated door would not close. Tested and found unit door closing as designed. After interviewing cx found they had over loaded unit causing basket to not fully seat. Instructed cx on proper use and care of unit. Unit functions as designed.
Raymond H.
WASHER MAYTAG MGDX655DW1 Installed handle and tested unit. Unit functions as designed.
Kenneth M.
WASHER WHIRLPOOL WTW8000BW0 Found unit shaking due to worn hub. Hub is causing play in tub. Ordering hub. Will replace suspension. Suspension will be replaced. One suspension rod is worn causing tub to sit crooked; ordrng 1 W10820039 (hub)
Raymond H.
M/W OTR WHIRLPOOL WMH53520CS7 Upon arrival unit would display open/close door when trying to use. Found bad microswitches. Replaced upper and lower interlocks which came with all switches. Tested unit unit functions as designed.
Raymond H.
DISHWASHER KITCHENAID KDTM704ESS0 "Upon arrival unit would not wash dishes properly. Inspected and found bad motor. Replaced motor and tested, unit functions as designed."
Jim S.
RANGE HOOD JENN-AIR JXD7036YS5 The bolts sheered off to the motor; ordrng 1 WPW10421280 (arm-motor) and 1 WPW10422764 (screw) and 1 WPW10422765 (screw)
Raymond H.
M/W OTR WHIRLPOOL WMH31017HZ0 Replaced putter shell and harness. Tested unit. Unit needed a fuse. Installed fuse and tested. Unit functions as designed ; used 1 W10138793 (FUSE) from stock
Patrick C.
DISHWASHER WHIRLPOOL WDT720PADM2 "Found the customer having draining issues. Unit full of water. Checked cancel and drain and pump didn’t fire up. Went to check voltage and found broken wire at pump. Brown wire melted out of molex. Stripped back wire, reconnected and secured. Tested unit. All ops checked good"
Patrick C.
DRYER WHIRLPOOL MGDX655DW2 Customer having drying issues. Checked heat and it is coming on but short cycles. Let on other side of lint screen and on front of the door. Instructed on vent cleaning. Dryer is working as designed
Patrick C.
REFRIGERATOR JENN-AIR JFX2897DRM02 Removed and replaced parts tested unit all ops checked good
Patrick C.
WASHER WHIRLPOOL WFW72HEDW0 "Found the unit having issues with the latch not locking, just clicks. Verified problem and error code. Needs new latch. Removed and replaced tested unit. All ops checked good"
Jesus C.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer states that unit icemaker not working. Checked unit and found the UI panel not responding. Also found the fresh food section evaporator iced up. The crisper display not working either nor the ice motor. Customer is going to call whirlpool to see if they cover part. Note. If customer gets parts covered to order what’s listed. Thank you. Kevin Sr#7723153671 Pointer W11092686c Thermistor W10902214; ordrng 1 W10822606 (motor, 71.70 ), "
mitch l.
REFIRGERATOR WHIRLPOOL WRX988SIBH01 Upon arrival I removed shelves and top panel to access adapter and ice maker. I removed and replaced adapter and ice maker. Reinstalled top panel and shelves tested unit unit cycled water into maker unit is getting proper seal at adapter gasket unit is functioning normal at this time of service.
mitch l.
DRYER MAYTAG MGDX655DW1 Upon arrival I removed console to access timer and start button. I removed and replaced timer and start button. I removed front panel to access coil valves I removed and replaced coils and re installed front panel and console tested unit unit is now heating and functioning as designed.
mitch l.
REFRIGERATOR FRIGIDAIRE FFTR2021TW1 Upon arrival I removed back panel to access evap fan motor. I removed and replaced evap fan motor. Reinstalled back panel and tested unit unit is now moving air into refrigerator section unit is functioning properly at this time of service.
Jesus C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer states that unit is not cooling. Checked unit and ran test 4 compressor not turning. Unplugged unit and tested inverter. Found the inverter bad voltage in 118 vac feedback voltage 3.47 vdc. Checked compressor and ohms out good. Ordering part.; ordrng 1 W11087200 (invrtr-box)
mitch l.
WASHER WHIRLPOOL WTW4800XQ4 Upon arrival customer stated unit is banging around in spin cycle. Inspected unit and found drum caught under back panel causing unit to not sit freely found unit has bad suspension rods. Informed customer of situation customer does not want to continue with repair.
Jesus C.
ICEMAKER KITCHENAID KUIC15PHZS0 "Customer states that the unit is not making ice. Ran diagnostics and found that the level sensor is not working. Gave customer a quote on parts and bad hoses and approved. Ordered parts ordrng 1 W10863947 (tube) and 1 W11033204 (hose) and 1 WPW10485962 (sensor)"
mitch l.
WASHER WHIRLPOOL WFW9750WW01 Upon arrival I removed front panel to access console removed console to access ui controls I removed and replaced ui controls reinstalled console and front panel tested unit unit immediately coded F99 Corruption between user interface and main control. Called tech line to document situation. Per tech line do not remove and replace any controls or any parts There is nothing I can do to fix the unit. customer is going to have to take this up with customer care 18002531301. Techline file number 7723155987.
Michael M.
WASHER MAYTAG MVWC416FW0 "Removed and replaced water inlet valve assembly. Old housing had small split at seam of housing. Tech found unit with multiple cloth drop cloths inside unit. When tech removed drop cloths, tech found them wrapped tightly around agitator. Tech advised this action will break agitator and damage unit. Tech documented and ran unit through auto service test. Unit passed test with no issues and no longer leaks. Unit ops as intended job complete"
Michael M.
REFIRGERATOR WHIRLPOOL WRS325SDHZ00 Cx states filter is stuck in housing.Tech removed filter housing. Installed new filter housing and filter that was provided by cx. Dispenser now provides water through dispenser. Unit ops as intended job complete
James R.
FREEZER WHIRLPOOL KSSC48QMS00 Unit ice door was broken allowing hot air to enter unit. Unit needs assembly ; ordrng 1 W10823377 (mechanism delay)
Michael M.
WASHER WHIRLPOOL WFW75HEFW0 "Cx states F9e1 code comes up in quick wash F9e1-long drain stored in control. Removed unit from wash closet, removed rear panel. Removed drain trap and found large ball of “hay” and pet hair/lintAdvised cx that this is not covered under warranty as user error. Cx is washing pet reusable pads. Resulting in hay and straw building up inside drain pump. Instructed cx how to clear trap and referred back to user care guide. Ran unit through auto service and passed with no issues. Unit ops are normal job complete"
Michael M.
REFRIGERATOR KITCHENAID KBFS25ECWH00 "This is a different issue than previous visit. \This visit is an air leak in freezer door causing ice build up.Tech noticed ice forming at both upper corners of freezer compartment right against freezer door. Removed all food and door. Removed ice build up with heat gun. Heated door seal and door seal now seals properly. Had Cx place all food back in freezer to ensure door was not hanging upon once loaded. Unit ops are normal job complete"
James M.
DRYER WHIRLPOOL WED4616FW0 Door handle on dryer door broken. Ordering new door handle. Will return 10-12. ; ordrng 1 W10861225 (handle)
James M.
WASHER MAYTAG MVWX655DW1 Unit pulsating during spin cycle. Ordering new MCU board. Also ordering new lid latch via service pointer.; ordrng 1 W10682535 (latch) and 1 W11116592 (cntrl-elec)
Michael M.
COOK TOP KITCHENAID KGCU467VSS02 Cx states large head burners take longer than. Usual to ignite. Replaced large burner heads and now have prompt ignition. Unit ops as intended job complete
James M.
FREEZER MAYTAG MZF34X20DW00 "Customer stated unit will intermittently stop cooling and everything inside will defrost. Ordering new control box. Customer also mentioned fan noise. Found ice in evap fan. Ordering new evap fan and motor and thermistor; ordrng 1 2169142 (fan blade) and 1 W10359880 (motor-evap) and 1 W10383615 (thermistor,fc) and 1 W10718163 (contrl-box)"
Michael M.
DRYER WHIRLPOOL RGD4516FW0 This unit is located in a nail salon and used to wash large loads of wash rags and towels.When unit is started it has a loud tumbling vibrationLifted top panel and observed a partially shredded belt and roller.Used dryer repair kit from truck stock 4392065Assembled unit and unit now ops as intended with no noises. Job complete; used 1 4392065 (DRYER REPAIR KIT) from stock
James M.
OVEN WHIRLPOOL WOD93EC7AS01 Fund unit with no power due to blown thermal fuse part number WPW10545291. Ordering new. Will return 10-13 to install. ; ordrng 1 WPW10545291 (fuse-thrml)
Kevin M.
WASHER WHIRLPOOL WTW7000DW0 "Unit giving lid lock errors and sounds really loud in spin cycle. I found failed lid lock causing error codes. The tub seal has failed and allowed water into transmission causing noise. Washplate is seized on transmission shaft and will need to be broken off. Unit needs lid lock, transmission, and washplate. Broke off washplate and removed and replaced gearcase, washplate and lid lock. Tested unit. All tests good. Lid lock coast invoice 10321590."
Kevin M.
DRYER WHIRLPOOL WGD8000BW0 Door not staying closed. Found broken door catch causing door to not close. Removed and replaced door catch. Tested unit. All tests good. Part picked up from coast invoice 10321561.
Kevin M.
WASHER MAYTAG MVWB765FW1 Unit making noise during operation. Found loose rotor causing knocking noise during operation. I tightened rotor and tested unit. All tests good.
James G.
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 12VDC is present at J-4 no fan motor; ordrng 1 5308000010 (blade-evap fan) and 1 809069201 (motor)
Kevin M.
WASHER WHIRLPOOL WTW8800YC1 "Multiple issues found. Found drain pump motor stalling intermittently and also found failed bearings which is causing rotor to not stay tight and come loose. Unit will need drain pump, rotor and bearing kit. Removed and replaced drain pump, rotor and bearings. Tested unit. All tests good."
James G.
REFIRGERATOR WHIRLPOOL WRF736SDAM13 Damper sticking open; 1 WPW10479155 (control)
Kevin M.
DRYER WHIRLPOOL WGD8500DC4 "Customer said blankets are not drying and getting damaged by heat duct. I tested dryer, dryer tests normal. Instruct customer that blankets are too big for unit and can causing damage to blankets and restrict airflow causing heat duct to get too hot. Reported to safety team sr# 7722970668"
Kevin M.
RANGE WHIRLPOOL WFG525S0HV0 Took pic of pop. Hinges failed on door and caused door to fall off. Unit will need new hinges in door. Removed and replaced door hinges. Tested unit. All tests good.
James G.
MICROWAVE OVEN FRIGIDAIRE FGMV175QFA Unable to gain access to control area due to irregular installation. ordrng 1 5304464072 (magnetron) and 1 5304464075 (hi volt transformer) and 1 5304464118 (motor) and 1 5304509478 (CAP) and 1 5304509479 (DIODE)
James G.
RANGE KITCHEN AID KCGS956ESS02 Tech line pointed out that brass ring is missing from right front burner and now the other spring is bent; ordrng 2 W10554297 (spring)s and 1 W10635601 (cap-burner)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Installed evap cover and tested unit. Unit is now working properly. Defrosted all ice and cleaned up water. Customer approves funion at this time. No dents dings or blemishes on or around unit caused by technician.
James G.
REFIRGERATOR WHIRLPOOL ED25TEXHW00 Customer requests hard copy of invoice ; ordrng 1 8201537 (fitting)
Kenneth M.
WASHER WHIRLPOOL MVWC565FW1 Upon arrival customer was concerned about water levels. Tested unit. And found all function working properly. Customer said she likes when he tub fills fully to the top. Informed customer to have her unit set to deep water wash and bulky sheets to get the amount of water she is asking for. Unit is working as designed. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Jim S.
DISHWASHER FISCHER AND PAKA DS603I-88274 Replaced board and heater plate. Unit tested ok; used 1 527702 (HEATER PLATE ) from stock
Jim S.
DRYER - GAS GENERAL ELECTRIC GTDS560GF5WS The top drum supports were worn. Replaced the two supports. Unit tested okDryer vent is restricted. Not able to get unit to make any abnormal noise. The customer was not home and could not answer her phone so I was not able to get any information from her. If the customer calls back either she will need to be home or have a good recording of the noise for us to listen to.; used 1 WE3X87 (SUPPORTS) from stock
Isidore A.
REFRIGERATOR KITCHENAID KBFN402ESS02 "Found door spring snapping WP2307857 shim kit right side, WPW10121046 left side.; ordrng 1 WP2307857 (extension RT) and 1 WPW10121046 (etension)"
Jim S.
WASHER ROPER RTW4516FW2 Customer instruct on loads and soap. Replaced slow moving drain pump. Unit tested ok
Isidore A.
COMPACTOR WHIRLPOOL KUCC151JSS0 "Found on off switch sticking to on position ;1 675382 (switch,on/off)"
Isidore A.
COOKTOP JENN-AIR JGC7636BP00 "Found burner valve assembly WPW10617391 damaged, allow 1.5 hours; ordrng 1 WPW10617391 (manifold)"
Jim S.
DISHWASHER MAYTAG MDB7759AWS3 "Replaced wire harness, heater, and fuse. Unit tested ok"
Jim S.
DISHWASHER FISCHER AND PAKA DS603I-88274 Replaced board and heater plate. Unit tested ok; used 1 527702 (HEATER PLATE ) from stock
Irvin F.
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 The part is not correct. Issue with MARCONE ; ordrng 1 W11203924 (CONTROL)
Jesus C.
MICROWAVE KITCHEN AID KMHS120ESS5 Customer states that unit is not heating. Checked unit and found the microwave not working. Tested unit by placing a cup of water and not heating. Ordered part. Removed duct vent from unit and unscrew unit. Removed unit from cabinet and placed on table. Removed all screws and replaced parts. Tested unit before assembly and it’s working. Assembled unit and placed back in cabinet. Placed duct vent back in place and retested unit. Unit is now working as design.
Irvin F.
WASHER WHIRLPOOL WTW7500GC0 Installed gear case and slider. Test failed after new clutch and gear case main control is showing F7/E9-locked rotor. Unit moves freely the control is bad replacing control. ; ordrng 1 W11130238 (CONTROL)
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 "The control would not complete drain pump activated not moving water, tub empty. Replaced control test failed suspension is weak actuator stuck; ordrng 1 W10780045 (suspension) and 1 W10913953 (actuator) and 1 W11255272 (GEAR CASE), used 1 W10721967 (CAM) from stock"
Jesus C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer states that unit is it draining properly. Checked unit and ran drain pump. Unit started drain slowly. Checked the air-gap and found it clogged. Removed debris and reran unit. Unit is now working as design.
Irvin F.
REFIRGERATOR FRIGIDAIRE FFHT1814QW4 The unit has a torn gasket not sealing causing issue. Replacing fresh food door gasket. ; ordrng 1 242193206 (gasket-refr door)
Jesus C.
RANGEHOOD WHIRLPOOL WRF560SEYM05 "Customer states that unit icemaker not working. Checked unit and found the freezer evap cover iced up. Also found fan not turning due to ice. Ran diagnostics and passed. Removed ice and tested icemaker. Found the house valve closed and dispensing water. Turn valve on and tested dispenser, icemaker. Unit is now working as design."
Jesus C.
WINE COOLER JENN-AIR JUB24FLERS00 Customer states that unit is not powering on. Checked unit and found no power to panel. Removed lower grill and removed control board plate. Found the board shorted capacitor burnt. Ordered part. Pulled unit out and unplugged unit . Removed from kick panel and board. Installed new board and assembled unit. Unit is now working as designed
Jesus C.
DRYER WHIRLPOOL WET4124HW0 Customer states that the unit is not drying. Check unit and tested and found the unit heating properly. This particular unit is run on 120 V AC. Called tech line to document. Placed my thermal couple in the outer vent and got a reading of 140 Degrees Fahrenheit. This unit takes too long to dry clothes. Customer stated that the unit was taking too long to dry. Unit is working as design. ScottSr#7723157432Heating element.1500 Watts140
Irvin F.
M/W OTR WHIRLPOOL WMH31017HS0 The cook top blower not coming on. Replaced control test failed. Need motor ; saved tckt
Jesus C.
MICROWAVE KITCHENAID KOCE500ESS06 Customer states that the unit has an error code. Ran diagnostics and found error code F6-E8 Lost communication with the plants manager. Owner turned off breaker. Remove screws from unit and pulled out 6 inches out. Remove panel UI and removed appliance manager. Install new appliance manager and UI and assembled unit. Tested unit microwave and oven are both working. Unit is working as designed.#1711
James R.
DISHWASHER KITCHEN AID KDTE104ESS F7e1 f5e1 error codes. Found door latch to be bad Replaced latch. Unit working properly ; used 1 WPW10653840 (LATCH-DOOR) from stock
James R.
WASHER WHIRLPOOL MVWX655DW replaced control. Unit working properly
James R.
WASHER WHIRLPOOL WTW5000DW Found basket to have play in it causing gear case to go out. Removed and replaced gearcase. Unit working properly
James M.
OVEN WHIRLPOOL WFG525S0HS "Replaced valve and tested unit. All burner ignite as well as bake and broil. Oven is now working as intended. No dents, dings, or blemishes on or around unit caused by tech."
James M.
REFRIGERATOR FRIGIDAIRE LFHB2751TF Unit made full tray of ice. Replaced water valve and tested unit. Ice tray filled and is functioning as intended.
Hector Z.
RANGE WHIRLPOOL WFG505M0BS3 Frozen up front right burner valve. ordrng 1 W10814916 (valve-brnr)
James G.
DISHWASHER FRIGIDAIRE FGID2466QF6A Installed new outer door panel per tech line however customer is not satisfied with “flexibility” of door and is contacting builder
James G.
WASHER GE GTW485ASJ0WS "Pressure fault, cleared pressure port per tech line and cleared fault codes Tested ok"
James G.
WASHER ROPER RTW4640YQ1 "No fault codes stored, ran calibration cycle without failure, checked all wires around motor and actuator, all okTested ok"
James G.
WASHER MAYTAG MHW8200FW0 "Dispenser drawer off track and stuck behind console, removed console and extracted drawer,also removed plastic strip on front brace of pedestal due to dragging on bottom of drawerTested ok"
George Y.
REFIRGERATOR FRIGIDAIRE LGHD2369TF
James G.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Defrosted both evaporators,replaced both wire harness, replaced bins and reinstalled freezer gasket Tested ok"
Isidore A.
REFRIGERATOR WHIRLPOOL KSCS25FKSS01 "Removed toe panel and filter housing, installed new water filter housing test for leaks ok, refrigerator water system working at this time."
Isidore A.
WASHER MAYTAG MVWX655DW1 "Found no codes, performed a calibration ok, customer stated would stay at wash and not advance, ran deep water cycle to verify. Washer advance to rinse and locked, working properly at this time."
Irvin F.
RANGE WHIRLPOOL KECC566RBL01 "Installed all components test found middle bridge element not activating, all burners operate independently. Bridge not completing. Call techline talked to Steve, found loose wire at control, connected all ops normal."
Dane K.
REFRIGERATOR FRIGIDAIRE LGHT2046QF1 "Unit is still not going into defrost. Ordering heater, that is the only part in the defrost circuit that has not been changed; 1 242044021 (heater-defrost)"
Dane K.
OVEN GE JGBS66DEKBB PG&E came out and stated that the regulator was leaking gas. Ordering parts suggested by pge ; ordrng 1 WB21X29148 (REGULATOR)
Irvin F.
RANGE FRIGIDAIRE FFGF3047LSJ "The clock has odd displays would not accept commands. Replaced control. Cook top burners operating properly. Powered oven and test after clock install. Passed, all ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Replaced parts. Powered, unit cycled on. Fan runs all ops normal."
Dane K.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Upon arrival unit was leaking from the top one customer used water dispenser and was not cooling properly. Found old fresh food of operator made of silver metallic material causing cooling issue due to leak in refrigeration system. Found crack in water reservoir. Unit needs a new compressor, fresh food evaporator, and water reservoir; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 1 W11168758 (RES WATER)"
Dane K.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Upon arrival freezer door was not ceiling found freezer gasket not ceiling and found a ball bearings on the freezer slides had come out not letting the door close all the way. Unit needs new slides and the gasket; ordrng 1 W10571967 (frz door gasket (gr)) and 2 WPW10120018 (slide rail (frz))s
Irvin F.
WASHER WHIRLPOOL NTW4516FW1 "Unit had failed pump, would not completely drain. Replaced pump. Calibrated passed. All ops normal."
Dane K.
REFRIGERATOR GENERAL ELECTRIC GSS25GSHJCSS "Unit still freezing food and fresh fish apartment. Thermostat out of range. Dampener door iced over and will not close. Filter housing froze and cracked filter cracked due to freezing. Unit needs a new filter housing, new thermostat, new control board, and new filter; ordrng 1 MWFP (mwf ref water filter) and 1 WR17X20860 (mwf manifold & tubes) and 1 WR49X10251 (cover asm ff inlet) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X29773 (CONTROL)"
Irvin F.
WASHER WHIRLPOOL WTW5500XW0 "Control is showing it failed, the main button sticks speed basket fault. The unit needs new control. Informed CX of the cost of the control and possible more charges. CX WILL PURCHASE NEW UNIT."
Hector Z.
WASHER MAYTAG MHWE500VW11 "Unit displaying an F35 code (Analog pressure sensor failure). Checked pressure switch hose, drain pump and all the connectors. Replaced pressure switch and ran a quick diagnostic test and a rinse & spin cycle. Tested ok. (WPW10415587)"
Chris M.
REFRIGERATOR KITCHENAID KSSC48FTS04 Customers issue is that is built-in refrigerator Is not cooling. Found an inverter box to be bad and also control board; ordrng 1 W10629033 (inverter box) and 1 W10801766 (cntrl-elec) and 1 WPW10468948 (contrl-box)
Hector Z.
DISHWASHER WHIRLPOOL KUDS50FVSS3 "Unable to full close door. Checked unit and found misplaced container lid. Tested ok."
Chris M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customers having issues with refrigerator temperature and ice production. Upon arrival temperatures checked out good and ice production was also good. Was out here previously replaced control board and user interface. Ordering evap motor and harness and also thermistor Customer wants appointment next Tuesday anytime.; ordrng 1 W10389152 (support) and 1 W10902214 (thermistor) and 1 W11087438 (motor-evap) and 1 WPW10515762 (roller)
Hector Z.
DRYER MAYTAG MGD5500FW0 Dryer not heating at all. Checked unit and found open thermal fuse. Replaced and tested ok. Also noticed dryer not venting properly due to clogged vent. Suggested to the customer to cleared. ; used 1 WP3392519 (THERMAL FUSE) from stock
Chris M.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customers issue is that refrigerator and freezer not cooling at all. When I arrived I found fans running compressor was off. Pulled refrigerator out the way from wall to access compressor noticed it previously had a sealed system job at one point. I proceeded to power refrigerator off and then Pulled a amp rating on the compressor which was really high. Ran multiple tests to make sure all other components were working properly. Found thermistor In refrigerator compartment is shorted also user interface panel having issues every time I press down on it the LED lights shut off. Install main control board and back of unit. Ordering new compressor also user interface and thermistor; ordrng 1 8201675 (compressor), 1 W10389152 (support), 1 W10633627 (motor-evap), 1 W10789393 (cntrl-elec), 1 W10902214 (thermistor)"
Hector Z.
WASHER MAYTAG MVWB765FW1 Screw holding agitator was loose. Retighten screw and ran an automatic/manual diagnostic test. Tested ok.
George Y.
REFRIGERATOR WHIRLPOOL WRF992FIFM Found refrigerator working ok temp in freezer 0 freshfood area 39 degrees spoke to techline advising customer to put Thermameter to look at Manuel temp complete no dents or dings cause by tech .
Chris M.
WASHER WHIRLPOOL WTW5000DW1 Customers issue is that their washer would not spin And when I did spin it was making a horrible sound. Upon arrival I entered washer in the diagnostics receive multiple codes dealing with motor and also control board. I then ran a test washer filled with water that would not agitate or spin. I moved washer so I can get underneath it found drive motor have a bad winding also gear case the bearing is shot saw signs of water leaking through. Also control board power was dropping out while I was trying to do different tests. Ordering parts listed. ordrng 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11116590 (cntrl-elec) and 1 WPW10006487 (motor-drve)
George Y.
DISHWASHER MAYTAG MDB8959SFZ4 Found dishwasher not draining found air gap plug clear out retested check out ok complete no dents or dings cause by tech.
George Y.
WASHER MAYTAG MHW3505FW1 Found washer working ok found a build up of soap under glass door in soap dispenser customer instruct use less soap clean glass rim for better sealing and soap cartridge complete no dents or dings cause by tech.
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed part tested check out ok complete no dents or dings cause by tech.
George Y.
WASHER WHIRLPOOL WTW8000DW5 Found washer working ok per customer experiences time gradually going up found suds check no errors customer instruct be careful not to put to much soap complete no dents or dings cause by tech.
Cesar H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found freezer door not closing properly checked unit found door is off set to the right not does not have an even gap from top to bottom. Causing gasket to not make contact with cabinet routed for rail components as they are bent just enough to off set door ; ordrng 2 WPW10120018 (slide rail (frz))s and 1 WPW10280608 (bracket) and 1 WPW10280613 (bracket) and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket)
George Y.
REFRIGERATOR KITCHENAID KBSN602ESS00 Found refrigerator fresh food area temp getting to warm found air baffle not sealing properly reposition retested check out ok complete no dents or dings cause by tech.
Francisco S.
DISHWASHER KITCHENAID KDTM354DSS4 Checked unit found issue at junction box. Repaired issue unit now working as designed. Inspected out unit was plugged into and found an open ground informed cx so she can get a licensed electrician to inspect everything. Plugged in unit into another outlet properly grounded and polarized. Collected service call fee and minus labor.
Francisco S.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Checked unit upon arrival found FC at 0 degrees. Cx does not need sealed system repair. Replaced handles on unit. Cx had a lot of questions regarding her unit. Answered all of her questions and informed her the user and care guide also contains the answers I gave her. Dispenser also dripped intermittently therefore I replaced the dual valve. Also installed kick panel. Unit working as designed.
Francisco S.
FREEZER KITCHENAID KFIS29PBMS00 "Removed and replaced parts listed, pulled vacuum on unit. Then recharge r134 a to 5.50 oz as stated on data plate. Asked cx to monitor temp and report any cooling problems; used 1 AF1200 (TUBE EXTENSION) from stock, pckd up 1 R134A (5.50 OZ)"
Bryan D.
OVEN JENN-AIR JGRP430WP01 Removed control panel and cooktop to access orf holder. Raised legs to release top panel access screws located behind unit. Removed and replaced listed part. Upon re installing oven back left side leveling leg became jammed and will not rotate. Ordering shaft and foot. Will collect labor on next visit coded parts. ; ordrng 1 W10115869 (SHAFT ) and 1 W10859931
Francisco S.
DRYER WHIRLPOOL LDG9806AAM Removed and replaced parts listed tested ops unit working as intended. Collected labor on card.
Bryan D.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Cx states hearing noise when fans are running. Inspected unit found bottom evap motor is not running at proper speed hitting ice and causing noise. Ordering cx a evap motor; ordrng 1 WPW10276647 (motor-evap)
Bryan D.
REFRIGERATOR KITCHENAID KSSC48QTS02 Cx states fridge is warm. Inspected unit found unit is leaking. Checked compressor and evap found no signs of leak. Informed cx that fridge would need to be removed from cabinetry and there is a half inch drop from floor to fridge. Ordering parts.
Bryan D.
WASHER WHIRLPOOL WTW6200VW0 "Upon installing bearing. Removed stator and rotor. Removed agitator. Tub would not budge. Filled unit 3/4 of the way and put into an agaitate cycle pulled on tub. Tried this for 25 minutes. Tub still would not release, order tub. Tried for 40 minutes. Ordering tub; ordrng 1 W10193886 (tub outer) and 1 WPW10321522 (basket)"
Dane K.
REFRIG/SIDE-BY-S FRIGIDAIRE FFSS2614QS Upon arrival unit was not making ice. Ice maker motor was burnt out. Remove and replace icemaker and tested unit. Unit functions normal now
Billy J.
WASHER MAYTAG MVWB750WQ0 W10536347 Upon arrival unit getting f 32 found drain pump getting proper voltage but not turning on unit needs drain pump ordering quoted labor and part; ordrng 1 W10536347 (drain pump asm)
Billy J.
WASHER MAYTAG MVWX655DW1 Upon arrival cx states unit walks it makes a clicking noise and the lid is cracked I checked unit for error codes and there was none I recalibrated the unit and all functions sound and operate as desighned instructed cx of proper loading; ordrng 1 W11117421 (lid)
Dane K.
MICROWAVE OVEN JENN-AIR JMC2430DP01 Removed and replaced wire harness and control board and tested unit. Unit functions normal.
Dane K.
REFIRGERATOR FRIGIDAIRE FFHT2021TW Upon arrival unit was not cooling. Found defrost by middle open not letting you going to defrost. Ice build up stopped fan motor and force it to burn out. Removed and replaced fan motor and wiring harness and tested unit. Unit functions normal
Aaron B.
REFRIGERATOR WHIRLPOOL MFI2269VEM1 Unit water filter reservoir is sticking and causing the water to intermittently stop working, ordered part; ordrng 1 WP12956202 (reservoir)