Local Reviews
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Cesar H.
MICROWAVE KITCHENAID KEMS308SSS05 Replaced mag and inverter. Tested unit got code for failed inverter ran checks found inverter has 120v to it code for inverter means unit is not producing heat but control does not know if its inverter on mag there for rep
Cesar H.
WASHER WHIRLPOOL WTW5000DW1 Replaced control tested and calibrated all checked good
Cesar H.
REFRIGERATOR MAYTAG MFI2269VEM10 Installed drain tube all checked good
Cesar H.
MICROWAVE OVEN GENERAL ELECTRIC JVM3160DF3WW Replaced mag cap diode all tested good
Aaron B.
WASHER MAYTAG MVWX655DW0 "Unit has a stripped wash plates and needs gearcase grinding and actuator as well as belt cracked ordered parts Needs actuator as well ; rqstng P&A on 1 W10721967 (drive pulley KIT), 21.04, 1 W10752187 (screw), 2.39, 1 W10902814 (washplate), 66.33, 1 W11035751 (gearcase), 185.99, 1 WPW10006384 (drive belt), 13.83"
Cesar H.
DISHWASHER FRIGIDAIRE FFBD2406NS3A Found failed drain line on unit had a pin hole causing unit to leak when draining water out water from tub. Replaced drain hose unit tested good
Aaron B.
WASHER MAYTAG MVWC300VW1 "Checked operations unit gearcase is stripped internally it’s not stroking left and right when agitating unit needs gearcase, coupling, and clutch, pump is dripping as well ordered parts ; rqstng P&A on 1 W10140307 (gearcase) and 1 WP3363394 (drain pump) and 1 WP8299642 (clutch)"
Cesar H.
REFRIGERATOR GE GSHS3KGZBCSS Replaced tank and line all tested good
Cesar H.
RANGE IKEA IGL730CS0 Found failed key pad rapid preheat key failed coding for stuck key pad replaced key pad unit tested good
Cesar H.
WASHER MAYTAG MVWB725BW0 Replaced bearing and suspension tested unit all tested good
Cesar H.
DRYER ELECTRIC WHIRLPOOL WTW8540BW1 Replaced failed components tested unit all tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced ice maker for failed harness tested new ice maker all tested good
Aaron B.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "This is a multi component sealed system repairPull the unit out replace the filter dryer compressor main board thermistor and evaporator pulled a vacuum on the unit test the operations unit has no leaks recharge system up to normal at this time; used 1 AF1200 (TUBE EXTENSION), and 6 R134A (6 OZ) from stock"
William L.
WASHER MAYTAG MVWX655DW1 "F7 E1, found motor run cap wiring loose, reseated motor capacitor wiring plug at cap, ran calibration , ran self diagnostics, unit operating as designed."
William L.
WASHER AMANA NTW4630YQ0 "Replaced tub ring & bleach disp. ran self diagnostics, tested ok"
William L.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "F2E1, checked keypad functions, Ran diagnostics cycle, heater functions tested ok, instructed cx on water temp requirements , use of rinse aids, found unit operating as designed."
Tyler F.
RANGE WHIRLPOOL WFG320M0BS3 "Customer stated that the oven smells strong of gas and the carbon monoxide detector went off. Preheated oven to 350 and checked to make sure flame is coming back on and watching carbon monoxide detector. All,works good at this time. Customer may have had burner on causing leak. No leaks at this time."
Tyler F.
REFRIGERATOR KITCHENAID KRSC503ESS00 Removed and replaced defective door. Tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL MVWB835DW3 Customer stated that the unit is very loud in the spin cycle. Found failed bearing in gear case. Removed and replaced gear case tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that the refer has ice build up on back wall. Found frozen evaporator removed and replaced fan harness. Tested all works good at this time.
Tyler F.
OVEN WHIRLPOOL WFG520S0FS0 Customer stated that the oven is not heating up. Preheated oven and turned on and off a few times. Igniter lights every time.
Timothy J.
MICROWAVE WHIRLPOOL WMH31017HS0 Dropped microwave. Replaced parts. Tested. Reinstalled microwave. Unit checks ok and is operating as designed.
Timothy J.
MICROWAVE WHIRLPOOL WMH31017HZ
Timothy J.
DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit and found no fault codes. Temperature in unit was 91f temp at sink is 120. There is rinse-aid in the dispenser and it seems to be dispensing. Until dills washes and drains. Noted a 5 amp draw on the heater CKT in the appropriate places. Unit is operating as designed. WPTS IS NOT AVAILABLE FOR DOCUMENTATION. Instructed customer to run water until it is hot ,to use all the heating cycles. Informed customer that plastics and overturned dishes will not dry."
Rod H.
OVEN WHIRLPOOL WFG550S0HZ0 Returned with ordered parts to complete repair. Installed parts indicated and as designed operation returned no gas leaks.
William L.
WASHER WHIRLPOOL NTW4516FW1
William L.
DISHWASHER KITCHENAID MDB4949SHZ0
William L.
WASHER WHIRLPOOL WTW4816FW2 job in reseach for ongoing power problems in del web Community.
Rod H.
COOKTOP WHIRLPOOL GLT3657RQ01 Leaks gasConfirmed Burner connections at fuel inlet were stripped at orifice holders. Replaced holders and tested out as designed with no leaks.
William L.
REFRIGERATOR MAYTAG MRT311FFFH00 "found wheel assemblys mouning bolts stripped, ordered wheel assemblys for unit.; ordrng 2 W10849386 (roller-cab)s"
Tyler F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that the evaporator in the fridge is frozen. Found failed thermistor. Ordering fan harness in stock. Customer to defrost unit 48 hours with the doors open before return.; ordrng 1 W11033168 (harns-wire)
Raymond D.
MICROWAVE KITCHENAID KEMC307KSS05 Replaced spring and tested unit unit functions as designed
Raymond D.
DISHWASHER WHIRLPOOL WDT730PAHV0 "Upon arrival unit not draining. Tested and found drain hose to air gap installed improperly. Rectified installation errors and tested, unit functions as designed. Informed cx that they had a leaking water line from valve to sink. No leaks from unit. Leaks from plumbing."
Raymond D.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Upon arrival frost in FC and unit leaking water. Found frozen drain tube cause by drain tube not being fully seated, warm air leak into ice maker compartment. Repaired tube. Found cx not closing door all the way causing warm air leak into FC. Instructed cx on proper use and care. Unit functions as designed."
Raymond D.
FREEZER WHIRLPOOL WRT318FZDM05 "Upon arrival ice forming on FC liner. Tested and found clogged drain tube. Defrosted tube and tested, unit functions as designed."
Raymond D.
M/W OTR WHIRLPOOL WMH31017HS0 "Upon arrival unit will display “door” when starting. Interlocks already replaced, installed upgraded interlocks with 4 interlock system isolating orange wire per installation instructions. Tested unit. Unit functions as designed."
Randy C.
FREEZER WHIRLPOOL WRS571CIHZ00 Removed and replaced parts. Found door no seating contacting trade partners.
Randy C.
COOKTOP KITCHENAID KCGS556ESS02 Removed and replaced parts. Now working as designed. Cx approves job at this time.
Timothy J.
FREEZER WHIRLPOOL WRX986SIHZ "Customer states that at least three times the unit has warmed up in the RF and FC and the ice has melted and run out the dispenser. Previous to this the unit was worked on for a frost issue in the FC and the mullion had either been replaced or adjusted. Current temps: FC 14f, RC 41f. IM does not have any stored faults. Ran test 4 and found the valve switches correctly. Very little frost is evident on the FC evaporator . Unit needs a compressor and dye drier.; ordrng 1 W10832994 (compressor)"
Randy C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Dup close out.
Timothy J.
REFRIGERATOR GE GSE25HGHWW
Randy C.
REFRIGERATOR WHIRPOOL WRS321SDHZ01
Timothy J.
WASHER WHIRLPOOL WTW4815EW
Timothy J.
COOK TOP WHIRLPOOL KGCU483VSS Found the orifice holder does not come with the igniter as expected. Ordering part. PLEASE CONTACT BUILDER TO SCHEDULE. THEY ARE REMOVING THE COOKTOP FOR US AND NEED TO COORDINATE WITH THE HOMEOWNERS. BOOK AS AT LEAST A 2 CALL WEIGHT.; ordrng 1 W10833887 (surface igniter)
Patrick C.
WASHER WHIRLPOOL WTW7500GC0 Found the unit making noise and clothes stuck under washplate. No noise detected. Needs new washplate though. Removed and replaced Test3d unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Ice maker not working at all. The water isn’t coming in the fill tube frozen over. Caused by leaking valve. Removed and replaced valve from ice maker kit. Tested unit. All ops checked good
Rod H.
OVEN KITCHENAID KEMC308KSS04 Replaced hinges ordered by prev tech Found this did not fix issue. Replacement springs do not hold door. Reordering.Ordered correct hinges and door frame. Door frame wrapped and bent.; ordrng 1 WP9759413 (liner-door) and 1 WP9760575 (hinge-door) and 1 WP9760576 (hinge-door)
Patrick C.
DRIYER WHIRLPOOL WGD4815EW Unit making noise while tumbling. Heard noise. Coming from rollers. Needs new repair kit. Removed and replaced kit. Tested 7nit. All ops checked good
Rod H.
DISHWASHER WHIRLPOOL WDT780SAEM1 Top rack slide stop keeps falling offConfirmed Slide stop was melted due to falling out of slide Ordering slide stop right and left.; ordrng 1 WPW10508950 (stop)
Patrick C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Removed and replaced doors Nd badge. Tested unit. All ops checked good
Patrick C.
OVEN KITCHENAID KODE507ESS02 Kitchenaid let him know their replacing unit
Rod H.
OVEN KITCHENAID KODE500EBS02 Returned to replace defective parts which required Pulling oven out rot replace blown thermal overload dis connect. Further found no 220/240 vac to oven. Consumer needs an electrician to correct.Authorization for 2 x labor. ; schdld next appmnt for 3/27 WED !
Rod H.
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 No cooling in ffd compartment. Freezer not coolingConfirmed Lowe’s serve agreement Found compressor failed. Evap fan inop shorted won’t turn but voltage read going to it.Compressor shorted to ground. ; ordrng 1 W10507884 (compressor)
Raymond D.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Upon arrival unit kept dripping from dispenser. Tested and found water valve leaking and a pin hole located somewhere in door, needs door and valve.; ordrng 1 W10913947 (valve) and 1 W10920712 (dor-fip LEFT BLACK STAINLESS)"
Kevin M.
DRYER MAYTAG MEDX655DW1 Unit not heating on any cycle. Found open thermal cut-off causing no heat. Removed and replaced cut-off. Tested unit. All tests good.
Raymond D.
REFRIGERATOR WHIRLPOOL MFI2569VEB2 Upon arrival unit intermittently operating. Found HV board shorted with black marks. Need board.; ordrng 1 WP67006390 (box- hv co)
Kevin M.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Took pic of pop. Customer stated the unit is not cooling very well. I tested temps, temps are normal. Instruct customer on not blocking airflow. Holder inside RC has broke not allowing customer to use crispers or shelves. Removed and replaced holder. Tested unit. All tests good."
Kenneth M.
DRYER WHIRLPOOL WED8500DC3 Found unit DOA. Found connections at the power cord loose from past install and over time it became more loose causing arcing. Would not power on. Fully secured power cord down ensuring that screw will no longer back out and tested unit. Unit is working properly.
Kenneth M.
DISHWASHER FRIGIDAIRE FFCD2413US1A Installed motor and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
OVEN WHIRLPOOL KODE300ESS02 Installed vent trim. Unit is working properly. Customer approves
Kenneth M.
DRYER WHIRLPOOL WGD4815EW Found unit not heating due to bad thermal cutoff. Replaced thermal cutoff and tested unit. Unit is now working properly. Customer approves function at this time. ; used 1 W11050897 (CUTOFF-TML) from stock
Randy C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Kenneth M.
RANGE WHIRLPOOL WFG320M0BW2 Installed spark module and wire harness and tested unit. Unit is now working properly. Customer appproves function at this time.
Randy C.
FREEZER WHIRLPOOL WRS571CIHZ00 Found break inside of door ordering door cx aware parts psp. Will wait for door. ; ordrng 1 LW11089011 (DOR FIP)
Jim S.
WASHER ELECTROLUX EFLS617STT0 "Debris in drain pump. Door lock staying closed and motor will not spin. Replaced main board, motor board and latch. Removed debris from pump. Unit tested ok"
Jim S.
WALL OVEN GE JKP90BOM1BB Replaced diode and capacitor. Unit tested ok
Patrick C.
WASHER WHIRLPOOL WFC7500VW2
Jim S.
DRYER - GAS MAYTAG MGD8200FC0 Installed spring and dryer kit. Unit tested ok
Jim S.
WASHER WHIRLPOOL WTW5000DW1 "Replaced transmission, wash-plate and hub. Unit tested okSoap is the issue"
Jim S.
ICE MAKER WHIRLPOOL GI15NDXTQ0 The evaporator plate is rough and is stopping the ice from dropping down onto the cutter grid. I cleaned the surface of the evaporator as best that could be done.If this doesn’t work the evaporator will need to be replaced and the cost would not be worth it.
Jesus C.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Customer states that unit filter is not coming out. Checked unit and found the filter stuck. Removed cover and found the filter assembly upper piece out of place. Placed cover back in and tested filter system. Placed cover back and tested filter housing. Unit is now working as design.
Jesus C.
WASHER WHIRLPOOL WTW7000DW0 Customer states that unit Is making a noise when agitating. Checked unit and found the agitator worn and loose. Removed washplate and installed new. Ran calibration test and auto test. Unit is now working as design.F0-E5 Off balance loadF2-E1. Stuck button
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found no ice to unit. Checked it out and found the board not sending power to the ice maker module ; ordrng 1 W11043763 (cntrl-elec)
Jesus C.
OVEN MAYTAG MGRH752BDW
Patrick C.
LAUNDRY MAYTAG MVWC565FW Found the unit banging on the sides. Needs new suspension it’s lost its tension. Tub bounces ; ordrng 1 W11130362 (SUSPENSION )
Jesus C.
DRYER WHIRPOOL WGD9600TW1
Jesus C.
WASHER AMANA NTW4516FW3 Customer states that unit is not responding. Checked unit and not power to control. Removed panel and voltage to control is 118 vac. Removed power and control board. Installed new control and assembled unit. Plugged unit back in and calibrated. Ran auto test and passed. Unit is now working as design.1-424-644-4660
James M.
DRYER - GAS WHIRLPOOL WGD75HEFW0 Installed dryer repair kit and tested unit. Unit now functions properly and customer approves. ; used 1 4392067 (DRYER REPAIR KIT) from stock
James M.
RANGE WHIRLPOOL WFG505M0BB2 Replaced board and tested unit. Unit is working as intended. All top burners spark and bake and broiler settings confirmed glow bar operation.
James M.
FREEZER WHIRLPOOL WRX735SDHZ00 Upon inspection. Ice maker not filling. Ran ice maker test. Jumped node T and H. Ice maker completed cycle and filled as Intended. Water filled and ice maker is cooling as intended. Informed customer that ice should be dropping within a couple of hours.
Kenneth M.
LAUNDRY MAYTAG MVWB835DW2 Found unit not balancing due to worn suspension. Unit is excessively bouncing. Ordering new suspension. Rescheduled customer for 3-28-19; ordrng 1 W11130356 (suspension)
James M.
WASHER WHIRLPOOL WFW75HEFW0 Ran calibration and tested unit. Unit is functioning properly at this time and customer approves.
James G.
DISHWASHER KITCHEN AID KDTE104EWH1 Replaced listed part Tested ok
James G.
DISHWASHER KITCHEN AID KDTE104EWH1
James G.
DISHWASHER KITCHENAID KDFE104HBL0 "Unit operating normally at time of visit. Ran wash and drain, No unusual noise detected Customer will call back if returns."
James G.
DRYER WHIRLPOOL WGD7300DW0 Replaced listed parts due to wearTested ok
James G.
DISHWASHER KITCHENAID KUDS30IXSS8 Replaced listed parts Tested ok
James G.
REFRIG/SIDE-BY-S KITCHENAID KRSF505EBL00 Replaced listed part Tested ok
Isidore A.
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Removed freezer door and drawer, Removed old ICEMAKER and installed new ice maker test fill ok at this time. Reinstalled door and freezer drawer."
Jesus C.
REFRIGERATOR KITCHENAID KBFC42FTS03 "Customer states that unit freezer is icing up. Checked unit and found the freezer gasket loose. Door liner is open as door gasket is dropping down. Also found both refrigerator door gaskets not sealing properly, per customer it’s the second time gasket have been replaced. Order parts. ; ordrng 1 LW10258747 (dor-fip ss) and 1 W10223581 (dor-fip) and 1 W10223582 (dor-fip)"
Isidore A.
WASHER WHIRLPOOL WTW5000DW1 "Removed console and old water valve, installed new water valve and test for leaks ok at this time. Washer working at his time"
Isidore A.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Remove left side level leg roller and installed new leveling leg test refrigerator ok at this time
Jesus C.
WASHER MAYTAG LAT9800AWW
Isidore A.
DRYER WHIRLPOOL WGD92HEFW0 "Found no codes, customer states dryer takes to long too dry. Removed top and front panels, found dryer coils connector harness loose removed and refasten connector terminals. Reinstalled front and top panels, test dryer operation at timed dry for 10 minutes, ok at this time, too customer satisfaction."
Jesus C.
REFRIGERATOR WHIRLPOOL ART348FFFS00
James M.
OVEN KITCHEN AID KDRP462LSS08
Irvin F.
WASHER HOTPOINT HTW200ASK1WW CX says the washer is not operating. Checked error codes found one for lock. Replaced the lock test passed. All ops normal. Ready for service. ; used 1 WH01X27954 (LOCK) from stock
Irvin F.
RANGE GE JGBS62DEK1WW "Removed gas and power. Installed replacement parts. Returned power, and gas all test good unit is working properly. All ops normal."
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP2 "The unit has a failed evaluation motor. Cause of frosting, and poor cool. Confirmed power to motor is 120v. Installed Evan motor thermo and control. Powered unit, all ops normal. Ready for service."
Irvin F.
M/W OTR WHIRLPOOL WMH31017HS "Unit came with home. Cx says the surface light failed. Test button confirmed issue. Power to out let is good. Found the holder has a bad connector. Re0laced lamp, and holder. Powered unit, passed. All ops normal."
James M.
OVEN KITCHENAID KODE507EBS03 Unit has flickering lights inside oven. Ordering new central electric will return 3-30 to install. ; ordrng 1 W11179310 (CNTRL-ELEC)
Irvin F.
RANGE WHIRLPOOL WFG515S0ES1 Right rear flame is low per cx. When flame is at lowest setting the flame not present. The valve in was good. Raises the flame for cx. The unit now has a flame on lowet setting. All ops normal.
James M.
WASHER WHIRLPOOL WTW7300DW2 "F0e3 Off balance error code x2, f2e1 stuck key x1. Found unit making noises whil agitating and spinning no. Checked washplate and found teeth found and skipping during spin. Ordering new washplate. Will return 3-30 to install. ; ordrng 1 W10752283 (washplate)"
Hector Z.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Dishwasher not running. Checked for voltage at the motor plug, 120VAC present. Replaced motor and sump assembly. Tested ok."
George Y.
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed part tested check out ok complete. No dents or dings cause by tech.
Hector Z.
WASHER MAYTAG MHW5100DW0 Replaced dispenser assembly and fill valve. Tested for leaks. Tested ok.
James G.
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Customer is changing filter every month or so, they have installed a prefilter under sink which is about five feet from refrigerator. I think possibly the blue vinyl line may be breaking down causing filter to plug. Line from sink to blue line is copper ; rqstng P&A on 1 8003RP (tube-water)"
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found refrigerator working ok freezer has some stains customer wipe off check out ok complete. No dents or dings cause by tech.
George Y.
FREEZER KITCHENAID KRMF706ESS01 Found refrigerator missing water filter customer to replace for water pressure also freezer door Handel loose rethighten retested check out ok complete. No dents or dings cause by tech.
James G.
DRYER MAYTAG MGDB835DW4 No show tagged door
Isidore A.
REFRIGERATOR WHIRLPOOL KSSC48QTS02 "replace customer supplied Water and ice maker dispenser switches W10133603, test failed found dispenser user interface WPW10151236 bad, ice dispenser door motor WPW10205979 weak and ice chute door WP2180353 not sealing. Parts ordered; ordrng 1 WP2180353 (door-chute) and 1 WPW10151236 (cntrl-elec) and 1 WPW10205979 (motor)"
Isidore A.
WASHER WHIRLPOOL MHW3505FW1 "W10911040 user interface error and water not filling, water valve W10599356 making noise. Parts ordered; ordrng 1 W10599356 (water inlet valve) and 1 W10911040 (panel-cntl)"
Hector Z.
DISHWASHER MAYTAG MDB8959SBS3 User Interface not accepting commands. Ordered user interface and rescheduled.; ordrng 1 WPW10475780 (USER INTERFACE)
Erick S.
WASHER GE GTW460ASJWW "Installed spring,cam,clutch and pulley. Retested it and it passed all tests with no errors, job comp"
Erick S.
WASHER MAYTAG MVWB755DW0 "Cycled unt and found getting voltage but not responding. Replaced pump, rested it snd it’s now draining and cycling. Job complete"
Erick S.
DRYER WHIRLPOOL WGT4027HW "Found bad door catch causing it to be really hard to close and open it. Replaced catch, retested it with cust and itpassed all tests with no errors Job complete"
Erick S.
WASHER ELECTROLUX EFLS627UIW "Installed new parts on unit, retested It snd it passed all tests with no errors. Job complete"
Erick S.
DRYER - GAS WHIRLPOOL WGD75HEFW Cycled unt and found unit was th open thermal fuse causing it not to heat. Repalced fuse. Retested it and it passed all tests with no errors. Job comp; used 1 3392519 (
Erick S.
DRYER MAYTAG MGDC215EW Unit making loud noise due bad bearing on roller. Replaced with new roller kit. Retested it with cust and it passed all tests with no noise . Job complete ; used 1 4392065 (DRYER REPAIR KIT) from stock
Chris M.
RANGE AMANA ACR4303MFS2 Upon arrival and after speaking with customer she informed me that She saw a spark or a ark Of light coming from the top right of the consul by the Right front burner knob. I proceeded to pull back panel off did not see any signs of burning our arc markings. I did fine loose connection at Right front burner switch. I then use my meter To check to make sure switches we’re operating normal. They all tested good Then tightly secured all connections. Check for proper function on cooktop and oven everything checks out good. Job complete
Chris M.
MICROWAVE OVEN FRIGIDAIRE FPMO209RFB Customers issue is microwave door is not opening every time when button is pushed. Removed and replaced lever. Check for proper function door is opening. Microwave is set in a weird location down below in a cabinet about knee-high .Microwave is functioning as designed though.Job complete
Chase F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed new ice maker. Everything else tested good. Unit working by design.
Chase F.
WASHER WHIRLPOOL WTW8040DW2 "Installed new board. Calibrated unit. Ran unit through test mode, Unit now running through all cycles with no problems. Unit working by design."
Erick S.
DISHWASHER KITCHEN AID KDFE104DSS Cycled unt snd found heat error on board. Found shorted /open element and nvoltegr coming from board. Both parts are failing and will need to be replaced. Also found top rack with cracked adjusters causing it to fall and will also need to be replaced.; ordrng 1 W10703867 (heater) and 1 W10875442 (cntrl-elec)
Cesar H.
DISHWASHER FRIGIDAIRE FGCD2444SA2A Replaced pump and flap tested good
Cesar H.
WASHER WHIRLPOOL WTW5000DW1 Replaced control tested and calibrated all checked good
Cesar H.
REFRIGERATOR MAYTAG MFI2269VEM10 Installed drain tube all checked good
Cesar H.
MICROWAVE OVEN GENERAL ELECTRIC JVM3160DF3WW Replaced mag cap diode all tested good
Aaron B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Checked the unit found the wheels on the adjusters bad on the left side , replaced the adjusters and stops , tested operations normal now"
Aaron B.
DRYER WHIRLPOOL WGD4815EW2 Checked operations found nothing wrong with the dryer customer has the vent connection to their floor not connected advise customer to have it clamped and sealed with tape customers going to do so no manufacture repair needed for the dryer
Andrew P.
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Aaron B.
DRYER WHIRLPOOL WGD4950HW0 Checked operations found nothing wrong with the unit checked airflow on the dryer minimal at best customer has a vent screen Across the exit of the exhaust pipe advise the customer they need to have that removed to let all the little tip in their line operating normally not a mechanical failure airflow is a new customer is going to take care of that customer instruct
Chris M.
WASHER MAYTAG MVWB725BW0 Customers issues that wash machine is not finishing cycle clothes are coming out wet and dirty. Enter diagnostics receive multiple error codes dealing Stater and rotor. Found a bunch of metal grinding’s underneath wash machine.Also suspension was shot.; ordrng 1 280146 (rotor) and 1 W10440729 (suppension ball) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)
Chris M.
WASHER BOSCH WFVC5400UC/19 Customers issue is that wash machine was a finishing cycle clothes were coming out wet. I entered wash machine into diagnostics received ER-13 Fault code. I proceeded to run test cycle I ran test P 15 found pump to be functioning but was barely pushing water out. Quoted customer price of new drain pump And labor. Putting call on for Friday.Morning if possible; ordrng 1 00436440 (DRAIN PUMP)
Chris M.
RANGE WHIRLPOOL WFE525S0HV0 Customers issue is the oven iIs not functioning in bake. Down bake element to be bad also getting Falco dealing with control board and also ordering thermostat sensor. Scheduling return appointment Tuesday the second morning If possible; ordrng 1 W11182108 (BAKE ELEMENT) and 1 W11256088 (CNTRL BOARD ) and 1 WPW10181986 (sensor)
Chase F.
FREEZER FRIGIDAIRE LGHB2869TF5 "Diagnosed unit, found a bad ice maker in freezer section. Checked for water pressure to dispenser and top ice maker. Both are good. Will need new lower ice maker.5304504052 par number from tech line; ordrng 1 5304504052 (ice maker)"
Chase F.
WASHER ROPER RTW4516FW1 "F8e1, f5e3, Received no fill long fill error code. Unit getting stuck in “sensing”. Water valve screens are clogged up. Will need new valve. ; ordrng 1 W11210459 (VALVE)"
Cesar H.
OVEN GE JK3500SF5SS
Aaron B.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "checked the unit fresh side door was lower then the other side adjusted door and water is not dispensing Replaced filter customer provided , unit started dispensing water customer said it will stop working and then he has to pull filter again then it will work for a little bit , needs Housing; ordrng 1 WPW10238123 (housing)"
Aaron B.
RANGE WHIRLPOOL WEG745H0FS0 Unit cooling fan assembly is noisy ordered parts; ordrng 1 W11107275 (COOLING FAN )
Aaron B.
WASHER MAYTAG MVWX655DW0 Unit has a stripped wash plates and needs gearcase grinding and actuator as well as belt cracked ordered parts Needs actuator as well ; rqstng P&A on 1 W10721967 (drive pulley KIT) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)
George Y.
RANGE JENN-AIR JGRP548WP01 Need to order office ok to order part.; ordrng 1 W10819958 (spud orifice)
Raymond D.
WASHER WHIRLPOOL MDB6600AWB Upon arrival door seal calcifies causing leak. Needs seal.; ordrng 1 WP99002588 (seal- door)
James G.
REFRIG/SIDE-BY-S KITCHEN AID KRSF505ESS00 Fresh food evaporator frozen ; rqstng P&A on 1 W10323459 (thermistor) and 1 W11098695 (fan-scroll)
Timothy J.
MICROWAVE WHIRLPOOL WMH32L19AS "CALLED WPTS (7724462769) to document the damage done to the microwave cabinet and high voltage components. The transformer, capacitor,diode and harness are melted and the wave guide has arcing inside. WPTS states that the damage done to the unit, specifically the wave guide is unrepairable. Called Lowe’s expedite team . Lowe’s said they would contact the customer."
George Y.
WASHER FRIGIDAIRE FFFW5000QW Installed parts tested check out ok complete no dents or dings cause by tech.
Michael M.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 This is a different issue than beforehand!!!The unit is running but not cooling.Tech found unit running. All lights and fans op. Compressor is running but not blowing cool air in RC or FC.removed rear panel compressor is hit and running. Drier is ambient temp.Only pulling 2 amp on white/black compressor wires.Recommend reschedule for sealed system tech.Cx has spent over $400 in repairs recently and this unit stopped cooling day after repair was complete.Advised cx to contact whirlpool Cx support and request concession code to help with repair cost.Tech will contact office to update notes and reschedule for sealed system tech; saved tckt
Michael M.
WASHER MAYTAG MVWB835DW1 Cx states unit stopped draining. Another company came out and removed the drain pump. Stated they needed to order additional parts and never came back leaving unit in disassembled state.Tech needs the three bolts that hold drain pump in place WPW10004910Unit has rear panel removed and a couple other unnessary parts that will need to be reinstalled. Need two call countReturn 3/28/19 8-12 requested; ordrng 3 WPW10004910 (screw)s
Michael M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Tech was given access to unit as his mother was not yet home. Advised to start repair on unit. TCx ch removed freezer door and removed shelves. St this point the mother came home. Tech attempted to notify Cx of payment due and Cx explained she is upset with the service quality due to being rescheduled from Saturday call.Tech called and spoke with dispatch. At this point the woman became hostile and very rude. States she wants unit fixed today. Then refused to pay after repair was completed. Spoke with Joel about issue and office manager will collect. No monies collected during visit.Rebooted unit and compressor and all fans op. All thermistors pass s or check. Damper ops as designed. All functions are normal at this time job complete
James G.
REFRIGERATOR FRIGIDAIRE FGSS2635TF0 Replaced listed parts and charged to 5.5oz134ATested ok
James G.
WASHER WHIRLPOOL MHW8200FC0 "Unable to duplicate customer complaint. This is the second time no fault codes stored, ran service cycle without failure. Unit spins and drains normally."
James G.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Bail arm stuck, freed arm and cycled ice maker Tested ok"
Michael M.
DISHWASHER KITCHENAID KDTE334GPS0 Cx states unit does not rinse properly and leaves a small amount of water remaining after wash. 2-1 stored in control. Ran rapid advance and all functions op as designed. Found no rinse aid. Advised cx on proper soap and rinse aid procedures. Also found Cx was rinsing dishes before use. Corrected user issues. Unit ops as designed and tech cannot find any faults with unit. Job complete
Michael M.
WASHER AMANA NTW4516FW2 Non English speakers. Tech found agitator just sitting inside wash tub with clothing and a pillow wrapped around transmission shaft. Removed all clothing and found agitator bolt broken off inside transmission shaft.Removed top panel and drum. Removed damaged gear case. Installed new gear case. Reinstalled all other parts. Installed new agitator assembly.Rebooted unit and ran auto service test. Passed all cycles with no issues. Unit ops as designed job complete
Tyler F.
REFRIGERATOR KITCHENAID KRFC704FBS01 Cust8mer stated that the refer compartment is not cooling. Found frozen items in drawers and middle shelf is at 37 degrees but top shelf is in the 40s. Fan is not circulating ordering evaporator cover not in stock.; ordrng 1 W11284394 (COVER)
Michael M.
RANGE JENN-AIR JJW2727WS00 Tech can not locate tech sheet on service matters. Has no service on cell phone. Tech is using house maids cell phone to contact techline. Serial # is not visibleTechline recommenced 20 minute preheat and then approx 45 minute heat temperature test.Started bake at 425°After a few minutes the unit cycled off and provided F8E0 fault (low fan speed too low)Weak upper blower fan. WPW10273667 $123.40Recommended by DS to replace lower blower as wellLower blower WPW10273666 $124.08Labor $187.00SC $115.00Cx was quoted $434.66 to repair upper blower fan. Cx became upset and states she already paid for a $500 dollar repair but refused to pay service fee as she wants to think about repair. Cx was very hostile and rude to tech. Find another tech to service this client. She refused to pay.
Hector Z.
REFRIGERATOR KITCHENAID KBSN602EPA01 "User Interface still having the same issue were the temperature can't be changed because is frozen up, and the only way to rest it is to kill the power to the unit.Contacted the tech line and he recommended to replace the User Interface again but this time to claim a complaint in this way the new User Interface is coming directly from the Whirlpool. SR#7724460300.; O-emld tckt"
Kenneth M.
DISHWASHER WHIRLPOOL WDF520PADM7 Found unit leaking slightly. Bottom front of dishwasher tub is bowed downwards causing water to slosh out of unit. Ordering new dishwasher tub. Did not reschedule due to part availability ; ordrng 1 W10804026 (tub-dishwr)
Michael M.
REFRIGERATOR WHIRLPOOL WRX735SDHW00 Cx states unit has a ripped door gasket and u it is slow to make ice.Tech finds right side RC door has ripped gasket. Tech finds ice bin full of ice. Ice maker harvested and filled while tech was in home. Removed and r placed damaged door gasket. All ops are normal and door seals as designed.Instructed cx on proper door opening and closing. Cx is very rude to tech and upset that unit has been serviced before and that tech does not have service history.job complete
Kenneth M.
OVEN WHIRLPOOL WFE505W0HS0 Found control unit dead not allowing anything to work except the surface burners. Ordering new control board. Did not reschedule due to part availability ; ordrng 1 W11314391 (CONTROL)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Not dispensing water or ice. Found evap fan not blowing causing unit to continue to run constantly. Ordering new evap fan motor. Rescheduled customer for Wednesday 3-27-19; ordrng 1 W11036566 (motor-evap)
Tyler F.
REFRIGERATOR KITCHENAID KBFN502ESS02 "Customer stated that the unit is not cooling in both compartments now. Removed and replaced compressor and evaporator vacuumed system and charged with Freon. Authorization was for 3 times labor.; used 1 AF1200 (TUBE EXTENSION), and 5 R134A (REFRIGERANT ) from stock"
Kenneth M.
REFRIGERATOR MAYTAG MFT2976AEM02 Found unit making noise due to evap fan blade hitting ice in freezer. Ordering new fridge evap fan and thermistors to relocate and zip tie to evap per techline. Also ordering 3 way coil valve. Rescheduled customer for Wednesday 3-27-19; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire) and 1 WPW10364560 (solenoid)
Hector Z.
DRYER - ELECTRIC MAYTAG MEDC215EW1 Timer not advancing. Replaced timer. Tested ok.
Hector Z.
MICROWAVE IKEA IBMS1455DS00 Microwave display board missing a segment. Replaced display board. Tested ok.
Irvin F.
WASH/DRY COMBO GE GUD27ESSMWW The unit has a internal wire issue in the harnes. The unit will not run still after parts replacement. Need main harness. ; ordrng 1 WE15X27252 (harness main dryer n)
George Y.
REFRIGERATOR KITCHENAID KBFS20EVMS8 Found refrigerator not getting full frost pattern need to replace evaporator and compressor need a seal tech for repair ok to order parts.; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator)
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFSS2325TP0 Found unit not cooling. Ice block blocking air return from fridge. Removed ice. And replaced control and motor for defrost issues. Tested unit. Unit is now working properly. Customer appprves function at this time.
Kenneth M.
DRYER MAYTAG MGDX655DW1 Customer did not need service on after all
Kenneth M.
WASHER WHIRLPOOL WTW7500GC2 Found unit with an overload error code. Instructed customer on proper loading techniques. Tested all functions of unit. Unit is working properly. Customer approves function at this time.
Raymond D.
DRYER WHIRLPOOL MGD8200FW1 "Upon arrival unit making a rattle sound, like something is hitting the left lower front side of the cabinet. Could not easily see what was causing vibrations. Ordering wheel and motor.; ordrng 1 W11086656 (motor-drve) and 1 WPW10211915 (wheel)"
Timothy J.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Inspected unit and found a good frost pattern on the evaporator but no power to the fan. Manipulating the control made the fan come on. The fan appears to be working correctly. The sealed system appears to be good as well judging by the frost pattern on the FC Evaporator. Unit needs the cooling controls.; ordrng 1 WPW10366605 (cntrl-elec) and 1 WPW10583800 (thermostat)
Jim S.
REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced water reservoir and housing. Unit tested ok
Jim S.
REFRIGERATOR WHIRLPOOL MRT311FFFE00 Installed compressor and recharged system with 5 ounces of R134
Jim S.
N/A N/A GR2FHMXPT00 "Replaced cold control, diffuser, and adaptive defrost timer.Cleared defrost drain tube. Unit tested ok"
Jim S.
DISHWASHER KITCHENAID KDPE234GPS0 Replaced faulty drain pimp. Unit tested ok
Jim S.
WASHER WHIRLPOOL MVWB755DW0 Replaced console and struts. Unit tested okay
George Y.
REFRIGERATOR WHIRLPOOL WRT348FMES00 Found refrigerator top of freezer swing bracket is missing tread spoke to mike techsupport advising too swing bracket under liner could not swing bracket over customer to call whirlpool For following procedure appliance repair complete.
Jim S.
REFRIGERATOR KITCHEN AID KFCO22EVBL0 Upon arrival the freezer temperature was at 16 degrees. After 15 minutes it dropped to 9 degrees. Compressor is working. The problem may be the unit shutting down. Found the condenser full of lint so I removed it. The condenser fan motor is working. I disconnected the touch ribbon ; ordrng 1 10160407 (COMPRESSOR )
Raymond D.
MICROWAVE KITCHENAID KMBS104ESS02 "Replaced capacitor, mag, thermostat and diode. Tested not. Unit functions as designed."
Raymond D.
RANGE JENN-AIR JGS8750ADS "Upon arrival unit had f3-1. Ode for shorted sensor. Oh Ed sensor and sensor in range. Found no ohms getting through mullion connector. Cut out connector and secured with wire nuts. Tested unit. Unit is working as it should, if it fails again wire harness is NLA and unit non repairable. Ole ted SC card."
Kenneth M.
FREEZER WHIRLPOOL MFF2558DEM10 Found unit freezing excessively and pantry door not staying on causing improper cooling. Ordering new pantry side and control and damper. Rescheduled customer Wednesday 3-27-19; ordrng 1 W11197396 (ENDCAP) and 1 WPW10196393 (damper control assy) and 1 WPW10503278 (refer elect cont brd)
Raymond D.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Installed water valves. Tested unit. No leaks found but barley any water dispenser. Found cx on RO system and filter installed. Water pressure is less than 20psi. Cx needs proper incoming water pressure.
Timothy J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer states they tried to auger out ice and found there was only a couple of cubes in the bin. Inspected unit and found the IM had ace about 10-15 harvests of ice. Ice was present in the IM, the FC temp was 1.5f the bin was about 15f. The ducts are clear the fans are working. The thermistors check ok. Removed IM and found evidence of a ice clog. Watched fill tube for about 10 minutes and found it is not dripping. Currently the unit is operating as designed. Removed ice in the IM funnel. IM harvested automatically before I had left the home."
Jim S.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 Shelf’s keep falling down because the liner is sucking inward. That is causing the distance between the two walls to be wider and not allowing the shelf82484451Electrolux is putting the product under review.
Jim S.
WASHER WHIRLPOOL WTW8040DW4 Fault codesF5E4 and F2E1Both fault codes are customer instruct is. Instructed the customer about the codes and about the soaps and odd noises that the unit will make.The wash plate was stripped out and was a source of one of the noises. Replaced wash plate unit tested ok
Raymond D.
DRYER WHIRLPOOL MDG7600AWW "Upon arrival drum fins coming loose. Secured screws and tested, unit functions as designed. Collected via check. Mail part to cx.; ordrng 1 WP33001808 (screen MAIL TO CX)"
Raymond D.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Contacted Steve SR 7724464703 and discussed. Was told to Shim center rail. spoke with Dave at office. Working to find parts for repair.; saved tckt
Kenneth M.
WASHER MAYTAG MBWC565FW1 Fund unit having a burning smell coming from drive system. Replaced motor capacitor and actuator with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this
Kenneth M.
WASHER MAYTAG MVWC465HW2 Customer experiencing white residue on clothes. Informed customer of proper loading techniques. Installed water valve and tested unit. Unit is now working properly. Customer approves functions.
Erick S.
OVEN KENMORE 790.4835341 Called techline and cycled unit togethe. Tested all the 3 element. All elements amps draw is good. Techline stated they have seen temp probe error causing oven not to maintain temp. Techline prodded part number and recommended to replace; ordrng 1 5304514886 (SENSOR)
Erick S.
REFRIGERATOR GENERAL ELECTRIC GSE25HMHJHES Interface needs to be replaced not sure how it wasn’t not ordered. ; ordrng 1 WR55X20459 (interface dispenser)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Customer stated that door is making noise. Checked door and found unit has a little cabinet rattle. Customer has slick tile floor and unit has adjustable wheels no feet. Set unit to the best that I can. Cabinet rattle when door opens is what customer is upset about. Customer not happy advised to call customer service.
Patrick C.
RANGE WHIRLPOOL WEG730H0DS0 Customer unable to start the bake. Found the switch membrane not responding. The start and cancel buttons do not work. Switch membrane has shorted on that portion of the board. Quoted 372.13. Collected service call and half parts ; ordrng 1 W10728523 (swtch-memb)
Patrick C.
WASHER WHIRLPOOL WFW75HEFW0 Customer having issues with a leak in the front bellow clamp not on as it should. Reinstalled and secured. Unit now giving error. F3e1. Pressure hose good air trap clear. Needs sensor ; ordrng 1 WPW10448876 (switch-wl)
Tyler F.
WASHER WHIRLPOOL WFW9451XW Customer stated that the unit is leaking and room filled with smoke. Ran unit through diagnostics a few times while cover was off. Unit showed no signs of a leak and belt was working to specs and in good condition. Found drain hose too far down drain which may cause siphoning. Also ran dryer while I was there to see if either unit smoked. Both working to specs. Collected service call.
Patrick C.
REFRIGERATOR ELECTROLUX EI27BS16JB Found the unit frosting in the back of the freezer. Door slides are binding causing the frost build up also gasket not sealing. Need anew slide and gasket ; ordrng 1 5304489981 (basket slide kit) and 1 5304491063 (slide set rh & lh) and 1 5304502841 (gasket-frzr drawer)
Tyler F.
REFRIGERATOR KITCHENAID KBFS22EWMS3 Customer stated that the unit is leaking water. Found freezer has ice on the bottom. Removed and replaced drain tube kit tested all works good at this time.
Patrick C.
FREEZER MAYTAG MZF34X16DW01 Found the unit no cool. Checked out and no frost building on coils. No signs of leaking. Needs new conpresssor ; ordrng 1 W10507884 (compressor)
Patrick C.
DRYER-GAS WHIRLPOOL WGD70HEBW Found the unit having issues with the lint filter not going in all the way. Checked out and found the grille deformed. No customer abuse suspected. Needs new one ; ordrng 1 W10906551 (housng-out)