Near Montebello, CA 90640
Juan
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Customer was blocking air vents in freezer, ice had formed around evaporator fan creating noise. Drain hole iced over, defrost water had frozen over on freezer floor. De iced areas, instructed customer to leave unit off for a few hours to allow any internal ice to fully melt."
Near Riverside, CA 92507
Kevin
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL MDB5601AWB Customer said rinse aid is leaking. Unit is dispensing all of the rinse aid during a cycle. Failed dispenser assy not holding rinse aid. Ordering new dispenser assy. Customer home after 9am. ; ordrng 1 WP99003317 (dispenser)
Near Riverside, CA 92509
Kevin
Job Details: 03/16/2020
MICOWAVE KITCHENAID KOCE507ESS05 Unit not turning the turntable when cycle is selected. I verified no turntable operation. I removed control panel to test for voltage and found connector that has wires for turntable were not seated all the way causing intermittent operation of turn table. I removed connector and made sure wires were seated in connector. Installed connector back on board. All tests good.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Custiner stated that thr lights are dim in the freezer. Ordering LED lights not in stock.; ordrng 5 W10908166 (Module)s
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that the ice maker box is leaking and freezing. Ordering adaptor kit in stock. Also when i return need to tilt fridge back.; ordrng 1 W10864519 (Adaptor)
Near San Bernardino, CA 92407
Tyler
Job Details: 03/16/2020
WASHER MAYTAG MVWC415EW1 Customer stated that the fabric dispenser broke again. Removed and replaced dispenser. Tested all works good at this time.
Near Upland, CA 91784
Tyler
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Customer stated that the ice maker is not working. Cagles had come out and told her she needed a door due to heater not workong. Cycle tested ice maker abd checked heater. Unit cycled and filled with water not problem and heater has voltage. Ice maker was off when i arrived.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Customer stated that the ice bin is stuck. Found ice maker is leaking. Removed and replaced ice maker and ice bin tested all works good at this time.
Near Claremont, CA 91711
Tyler
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRSC503EBS01 Customer stated that the unit has frozen over the evaporator again called tech line was told to replace the user interface. File number 7727367931.; ordrng 1 W11340158 (Elec cntrl)
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 03/16/2020
REFIRGERATOR WHIRLPOOL WRT311FZDM Customer stated that the freezer has frost and refer is not cooling. Found refer door seal not sealing causing air leak. Heat treated door seal. Tested all works good at this time.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHW02 Customer stated that the mullion is not catch on the door. Adjusted door and feet to fix problem. All works good at this time.
Near Arroyo Grande, CA 93420
James
Job Details: 03/16/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced water inlet sand cntrl elect. Tested unit. Unit functioning as intended at this time and customer approves function.
Near Upland, CA 91784
Tyler
Job Details: 03/16/2020
WASHER MAYTAG MVWB835DW4 Customer stated that unit is still leaving streaks on clothes and is not spinning. Found customer is uaingnpowder soap and mixed loads. Curtomer to switch detergeant. Calibrated unit and tested all works good at this time. No recall past 90 days.
Near Nipomo, CA 93444
James
Job Details: 03/16/2020
DISHWASHER JENN-AIR JDB8700AWS3 "Installed new screws, studs, and new handle. Unit now complete."
Near Santa Maria, CA 93454
James
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDT750SAHB Replaced sump assembly and sensor. Replace cntrl elec and tested unit. Unit now working as intended and customer approves function at this time.
Near , CA 91351
Raymond
Job Details: 03/16/2020
RANGE WHIRLPOOL WFG525S0JZ0 "Installed control panel, rectified all cosmetic concerns. Tested unit, gas shut off to 7nit. Turned on and tested, unit functions as designed. Instructed cx of initial burn off and smoke that could happen."
Near Santa Maria, CA 93455
James
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL KDTM504EPA Installed new vent and tested unit. No errors. Unit working as intended.
Near Santa Clarita, CA 91390
Raymond
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced controls and tested, unit functions as designed."
Near Santa Clarita, CA 91351
Raymond
Job Details: 03/16/2020
DISHWASHER KITCHENAID KDTM404EBS3 "Upon arrival cx states unit not draining. Tested and found cx has no air gap and drain line is restricted. Cleared restriction and tested, unit functions as designed."
Near Los Angeles, CA 91042
Raymond
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Installed plug and nameplate. Unit functions as designed.
Near Santa Clarita, CA 91350
Raymond
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Upon arrival cx had no pop. Contacted office, was given the okay since unit has additional year warranty. Cx states unit freezing food left side of RC. Found damper not closing all the way. Replaced damper control and tested, unit functions as designed."
Near Quartz Hill, CA 93536
Jonathan
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Replaced defective fill hose. Tested unit and is working properly
Near Modesto, CA 95350
Lance
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Fixed-found wiring harness disconnected at toe panel preventing front user interface display, water dispensing and temperature operation. Connected all plugs including water lines for dispenser and ice maker. Ran and tested ok, unit is now fully operational, allow 24hrs for start of ice production."
Near San Fernando, CA 91340
Alejandro
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Found the unit not cooling normal,replace evaporator,motor evaporator and condenser fan motor charge refrigerant unit work normal"
Near Hilmar, CA 95324
Cruz
Job Details: 03/16/2020
OVEN JENN-AIR JJW2730DS00 "Fixed for FCC - found error code F2E1 stuck key pad, i then installed new part (console) upper & lower oven is working as designed"
Near Fontana, CA 92336
Tyler
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customer stated that the unit is freezing food in the refer. Last company set diffusser to be open all the way which will freeze items. Set diffuser to correct position. All works good at this time.
Near Lancaster, CA 93534
Jonathan
Job Details: 03/16/2020
RANGE WHIRLPOOL WEG750H0HZ0 Replaced defective parts. Tested unit and is working properly.
Near Lancaster, CA 93536
Jonathan
Job Details: 03/16/2020
DISHWASHER - BUI MAYTAG MDD8000AWS3 Found defective drain pump. ; ordrng 1 WP6-920639 (pump-drain)
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 03/16/2020
REFIRGERATOR WHIRLPOOL WRF535SWHW00 Customer is concerned of not producing ice. I checked the unit and I found a shorted water valve solenoid. Ordered the water valve (WPW10420083)..; ordrng 1 WPW10420083 (valve)
Near Bakersfield, CA 93312
Jim
Job Details: 03/16/2020
WASHER MAYTAG MHW6630HW0 Replaced drain pump. Unit tested ok
Near Thousand Oaks, CA 91320
Aaron
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced the main board and u I board tested operating ok at this time
Near Riverside, CA 92504
Kevin
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Unit filling with water but then nothing. I found failed wash pump motor causing detergent not to dissolve. Also found bad rail stops not keeping top rack on tracks. Removed and replaced wash pump and stops. Tested unit. All tests good.
Near Riverside, CA 92506
Kevin
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Unit not making ice. Temps are good. I tested ice maker and found it not able to find home position and just keeps cycling. Failed ice maker. Unit needs new ice maker with wire harness. Removed and replaced ice maker with kit. Tested and cycled ice maker. All tests good.
Near Porterville, CA 93257
Michael
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW8040DW0 Customer states unit will fill and drain but leaves clothing wet at the end of the cycle always. States she’s tried many different soaps. Is using more than one tide pod for large loads. And fills soap dispenser drawer full of liquid detergent. Cx is using way too much detergentF0E5-off balF0E3- over loadF6E2-coms error UI cannot hear ACUF0E2- over sudsF0E5-off balRan auto service test and found wash plate stripped and gearcase shaft worn smooth.Needs gearcase W10811956 and wash plate W10775188Will return Friday 3-13-20 anytime is fine; ordrng 1 W10775188 (WASH PLATE) and 1 W10811956 (GEAR CASE)
Near Moreno Valley, CA 92555
Kevin
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW5000DW1 Unit not finishing cycle. I tested unit and found pump draining slowly and cycle timing out before spin. I removed tub to pump hose and found clog. I removed clog and tested unit. All tests good.
Near Moreno Valley, CA 92555
Kevin
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDEH00 Customer said unit defrosted everything and ice in ice bucket completely defrosted. When I arrived today temps are normal and ice bucket is full and ice shows no signs of defrosting. Sounds like a software issue. Removed and replaced main control and user interface. Tested unit. All tests good.
Near Riverside, CA 92506
Kevin
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL KSSC42FJS00 " Unit not cooling and leaking under unit. Whirlpool factory service came out and did a sealed system repair and ordered a filter housing and never came back. When I arrived today, customer had filter housing. I replaced filter housing. I traced sealed system for leak and found leak coming from dye drier. Dye drier is defective and a new one will have to be soldered in. Removed and replaced drier. Vacuumed system down and charged with 6.75oz of Freon. Pressures good. Holds vacuum. All tests good. ; used 1 134A (6.75OZ 134A FREON ) from stock"
Near Rosemead, CA 91770
Juan
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW5000DW3 "Ran diagnostics f8E1 long fill/No fill. Customer has unit installed in the kitchen, fill hoses are connected underneath the kitchen sink. Drain hose not connected to a drain pipe. It is routed out the wall but it is too low, allowing water to drain out while filling. Instructed customer to correct issue by securing the drain hose higher. All unit’s ops check fine."
Near Bakersfield, CA 93309
Michael
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Replaced ice maker W10898228Rebooted unit. Ran service test 120 ice maker harvested and returned home as designed. Ran test 97 and ice maker filled as designed. Advised cx wait 24 hours for op ice production. All ops are as designed job complete
Near Porterville, CA 93257
Michael
Job Details: 03/16/2020
WASHER MAYTAG MVWC565FW0 "Installed new gearcase W11035751Retested and unit is making same squealing noise.Verified splutch, agitator are all tight and as designed.Ordering gearcase W11035751Hub W10528947 and cam W10721967Return Monday 3/16/20; ordrng 1 W10528947 (HUB) and 1 W10721967 (CAM) and 1 W11035751 (GEARCASE)"
Near Templeton, CA 93465
Tom
Job Details: 03/16/2020
WASHER MAYTAG MHW7100DW0 "Entered diagnostics, found error codes F3E1, F1E2, F8E3. Ran diagnostic tests, all components functional. Visual inspection of Bellow shows a small leak, order Bellow. Pressure System faults, as well as voltage issues to Motor, order Pressure Sensor and Control Board./Bellow - (W11106747)Control Board - (W11029154)Pressure Switch - (WPW10448876)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11029154 (cntrl-elec) and 1 W11106747 (bellow) and 1 WPW10448876 (switch-wl)"
Near Modesto, CA 95350
Cruz
Job Details: 03/16/2020
WASHER MAYTAG MVWC565FW2 "Fixed for FCC- found agitator to be sharp around the edges that is ripping cx clothes, look at pictures, I then installed new (agitator) calibrated unit for wash performance, put unit in a diagnostic test mode it completed filled, wash, drain, spin, no codes, no leaks, cx ok repair."
Near Patterson, CA 95363
William
Job Details: 03/16/2020
WASHER ROPER RTW4516FW1 "F5E3, F8E1, drain pump very noisy, checked water valve functions, replaced latch assy, ran self diagnostics, ran washcycle unit stops at wash, F8E1. Ordered main control brd & pump for unit.; ordrng 1 W10919003 (pump-water) and 1 W11124712 (cntrl-elec), used 1 W11307244 (LATCH) from stock"
Near San Bernardino, CA 92407
Tyler
Job Details: 03/16/2020
WASHER WHIRLPOOL WFW5620HW0 Customer stated that unit is leaking. Cycle tesyed unit and filled tub to 3 times more water than it uses to check for leaks. Also console has digets not showing. Leak is coming from too much soap. Removed and replaced console for digets tested all works good at this time.
Near Paso Robles, CA 93446
Tom
Job Details: 03/16/2020
WASHER WHIRLPOOL MLE2000AYW "Installed Timer, ran unit, Timer also needs manual rotation to advance to next cycle. All components activating, Timer not advancing unless done manually, part failure. Reorder Timer and reschedule customer on part and time availability./Timer - (WP22002452)/NOTE - NOT A PERMANENT RESIDENCE, CONTACT CUSTOMER TO RESCHEDULE AS SOON AS POSSIBLE; ordrng 1 WP22002452 (timer)"
Near Manteca, CA 95336
William
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW5000DW2 "Replaced drain pump, rain self diagnostics, unit operating as designed"
Near Tracy, CA 95304
William
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW5000DW2 "F9E1, found drain sealed, ran self diagnostics, unit running as designed, instructed cx not to seal drain hose to black pipe."
Near Tracy, CA 95376
William
Job Details: 03/16/2020
RESIDENTIAL REFR WHIRLPOOL WRS325FNAM01 "Found no light functions, found deli drawer blocking return air vent ,Replaced freezer light led module, light now blinking, .ordered FF light module.; ordrng 1 WPW10515058 (light)"
Near Los Angeles, CA 91607
John
Job Details: 03/16/2020
DISHWASHER AMANA ADB1400AGW1 The customer has the flu. It’s raining real hard. No parking on the front Street. The customer direct me to the back to enter through the keypad. Which I could not find. Dispatch canceled the call due to the customer having the flu. It was the right move.
Near Los Angeles, CA 91607
John
Job Details: 03/16/2020
REFRIGERATOR KITCHEN AID KRFC302ESS00 The sliding shelf with the four wheels on it bound up and came off the tracks. We lined the four wheels properly so they roll and stay on the tracks. The freezer door tested good. The customer told me that when this happened jam the door so it didn’t close all the way. This is what triggered the call.
Near Bakersfield, CA 93309
Patrick
Job Details: 03/16/2020
REFRIGERATOR KITCHEN AID KSSC48QTS03 Found thenunit constant drip. Needs new water valve quoted 494.06. Approved. ; ordrng 1 WPW10159842 (valve-inlt)
Near Nipomo, CA 93444
George
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Found refrigerator fill tube plug removed ice maker clear out retested checking ok complete. No dents or dings cause by tech.
Near Bakersfield, CA 93309
Patrick
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL KSRG25FKSS18 Found the unit not dispensing ice. The shaft and the coupling rounded. Quoted 249.80. Approved; ordrng 1 WP2188917 (shaft) and 1 WP2188918 (coupling)
Near Tehachapi, CA 93561
Patrick
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Filter reset isn’t resetting. Needs new panel. Removed and replaced tested unit. All ops checked good
Near Fresno, CA 93711
Irvin
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "The lights in the fresh food,one, is out. The cooling is good lights are the issue. ; ordrng 2 W10843339 (module)s"
Near Madera, CA 93638
Irvin
Job Details: 03/16/2020
WASHER MAYTAG MVWC565FW0 "F0/E5- OFF BALANCE. Cx says the washer is leaking from under the unit. Checked error code, one. Cleared code. Ran inlet valve hot and cold found s9me leaking from valve in mixing chamber, replaced valve. Calibrated unit, passed. All ops normal."
Near Bakersfield, CA 93314
Patrick
Job Details: 03/16/2020
WASHER MAYTAG MVWB865GW0 Removed and replaced control and over lay. Tested unit. All ops checked good
Near Bonadelle Ranchos-Madera Ranchos, CA 93636
Timothy
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Customer has shown me the RH RC door has a dent. Took pictures and ordered the door. ; rqstng P&A on 1 W11223753 (nameplate) and 1 W11301144 (dor-fip)
Near Clovis, CA 93611
Timothy
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Called WPTS(7727168540) They had me check for air leaks at the fascia gasket and the bin door. Found an air gap on the door.; 1 W11171728 (door-ice)
Near Madera, CA 93638
Irvin
Job Details: 03/16/2020
WASHER MAYTAG MVWC565FW1 Cx says the unit is dead and wouldn’t complete cycles before failure. Found the control is dead. Replaced control test no water. Replaced valve. Retest passed. All ops and functions normal.
Near Bakersfield, CA 93312
Erick
Job Details: 03/16/2020
WASHER MAYTAG MHW8200FW " Unit has bad motor and torque screw is failing to come out. Will need North new tork and motor come in heat shield with new wiring harness; ordrng 1 W10870751 (stator) and 1 W10870753 (shield) and 3 WPW10253476 (screw)s"
Near Tracy, CA 95376
William
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Took pic of door scratched, cx decided door scratch very minor a replacement door is not necessary. Ordered cracked door bin for cx.; ordrng 1 WPW10355264 (bin-cntlvr)"
Near Clovis, CA 93611
Timothy
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHW00 Installed IM. Tested unit. Unit checks ok.
Near Hanford, CA 93230
Enrique
Job Details: 03/16/2020
WASHER MAYTAG MVWC565FW1 Autho pending/research for correct parts .
Near Pasadena, CA 91107
Francisco
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Found loose harness at ice maker module. Re seated harness and tested ops unit now working as designed.
Near Santa Clarita, CA 91350
Raymond
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Upon arrival cx states unit not making ice or dispensing water. Housing door cracked. This haze caused the water housing to fail not allowing water through. Replaced housing and tested, unit functions as designed."
Near Pasadena, CA 91107
Francisco
Job Details: 03/16/2020
RANGE WHIRLPOOL WFG525S0JZ0 "Cx stated he had ignition issues, demonstrated to him Proper way to ignite burners. found broken active hinge. Removed and replaced both hinges. Cx is concern because passive hinge moves side to side a bit after door was installed. Informed him I’d document this as I saw it happening. Unit checks ok at this moment."
Near La Crescenta-Montrose, CA 91020
Leon
Job Details: 03/16/2020
DRYER WHIRLPOOL WHD5090GW0 No access to unit Cx responsibility to make accessible unit for next visit.Left all parts to Cx .
Near Glendale, CA 91214
Leon
Job Details: 03/16/2020
WASHER MAYTAG MVWB765FW3 Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Bakersfield, CA 93314
Jim
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed new compressor and fresh food evaporator. Recharge system with 5 1/2 ounces of r134.
Near Clovis, CA 93619
Jonathan
Job Details: 03/16/2020
COOKTOP JENN-AIR JIC4715GS00 Installed display tested working properly
Near Fresno, CA 93722
Irvin
Job Details: 03/16/2020
DRYER AMANA NED4655EW1 "The timer is not turning off, replaced. The console has a broken holder. The timer was floating when knob taken off. ; ordrng 1 WPW10097039 (panel-cntl)"
Near Fresno, CA 93722
Irvin
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 " TECHLINE- 7727368351 Several light out in the unit. Call TECHLINE. Checked the driver board found incorrect out going power. Replaced board, all lights are on."
Near Fresno, CA 93703
Irvin
Job Details: 03/16/2020
WASHER MAYTAG MVWC565FW1 "F5/E2=LOCK FAIL, F0/E2-SUDZThe unit latch is locking and unlocking. Found the lock is failed. Installed replacement lock(had to reset) ran calibration passed. All ops normal."
Near Fresno, CA 93711
Irvin
Job Details: 03/16/2020
OVEN WHIRLPOOL WOS51EC7HW01 Removed power from unit replaced the control board and blower fan. Installed unit test for operation passed. All ops normal.
Near Fresno, CA 93702
Irvin
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW5000DW2 "F8/E1-LONG/NO FILL The hot valve is not dispensing water, the cold is slow. No clogs. Installed replacement valve. Test passed. All ops normal. ; used 1 W11210459 (VALVE) from stock"
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Replaced: Evaporator Fan Motor (W11032800), Electronic Control (W11380560), Electronic Control (WPW10453401), Housing (W11194438), Reservoir (W11168748). Tested ok."
Near Visalia, CA 93277
Frank
Job Details: 03/16/2020
WASHER WHIRLPOOL WFW560CHW0 Customer stated washer locked can’t washSpoke to Dave explained situation Ordered control board Part not neededInstructed customer how to operate washer control panelTested Passed Job completed She dint know how to operate she pressed lock button
Near San Bernardino, CA 92404
Rod
Job Details: 03/16/2020
RESIDENTIAL REFR WHIRLPOOL WRF757SDEH01 "Arrived to find frosted evap partially in ffd section along bottom left corner of evaporator.Needs other parts as well.Defrost and operating thermostats are passing during diagnostics and faded displays indicating a low voltage system malfunction...Ordering main, power supply, ui and deli control; 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10849460 (cntrl-elec) and 1 W11044862 (cover)"
Near Moreno Valley, CA 92553
Rod
Job Details: 03/16/2020
REFRIGERATOR JENN-AIR JFC2089BEM03 Concerns of produce freezing in deli drawer and frosted food in freezer.Appears that warm air enters machine to cause frosting in freezer. Temps normal range set at 39 and 0 respectively.Alarm not sounding off in a reasonable amount of time.Further monitoring revealed thermistor not registering properly in ffd compartment. Cx is a pitch sales associate and is returning product.Does not want any further action to repair.; ordrng 1 WPW10224292 (harns-wire) and 1 WPW10594329 (control)
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 03/16/2020
REFIRGERATOR KITCHENAID KRFC300ESS01 Customer was comncerned of Frosted up freezer compartment. I checked the unit and I found a gap in the freezer compartment door gasket. Manually defrosted and adjusted door gasket with the heat gun. Tested ok.
Near Riverside, CA 92501
Rod
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW4855HW1 Fabric softener drains out of disper too fastDispenser clogged consumer could not get dispenser separated from agitator afraid to break it. Operators guide too vague when describing dispenser features
Near Helendale, CA 92342
Darren
Job Details: 03/16/2020
RANGE WHIRLPOOL WMH31017HB4 "Found magnetron thermostat open, ordered thermostat.; ordrng 1 W10832024 (thrmst-fix)"
Near Fresno, CA 93702
Jonathan
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Installed door tested working to spec unit need to be defrosted
Near Apple Valley, CA 92308
Darren
Job Details: 03/16/2020
DRYER MAYTAG MGDC215EW2 "Vertical venting issue, dryer tested out fully functional, removed vent and tested, heating normally with vent disconnected. Customer will have vent checked."
Near Barstow, CA 92311
Darren
Job Details: 03/16/2020
DRYER MAYTAG MGDB835DW4 "Cracked blower wheel, ordered wheel.; ordrng 1 WP697772 (blower wheel)"
Near Los Angeles, CA 91335
Randy
Job Details: 03/16/2020
MICROWAVE JENN-AIR JMW3430DS03 F6e0 error code Cannot change temps during cooking error codes pop up as well for cx needs new boards. Cx waited due to psp on board. ; ordrng 1 W11236885 (console) and 1 W10821712 (cntrl-elec) and 1 W11171471 (harns-wire)
Near Los Angeles, CA 91335
Randy
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Found not dispensing water out front proper weak. Bad inlet valve. Removed and replaced tested now working properly job complete cx approves
Near Los Angeles, CA 91344
Randy
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW8800YC1 Cx concern leaking from drain Stand pipe. Clogged needs plumber out. Cx wants drain hose replaced ; ordrng 1 WPW10363893 (hose)
Near Los Angeles, CA 91401
Randy
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 Found unit not lighting up in the freezer side. Found bad module. Replaced with new module. Tested now lights up properly. Cx approves job complete
Near Los Angeles, CA 91326
Randy
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Per techline needs Parts found right door gasket torn and frosted evap cover will need replacing. Advised client she needs to defrost unit prior to visit client okayed. SP#w11033419d; ordrng 1 W11164517 (cntrl-elec) and 1 W11194380 (valve)
Near Hanford, CA 93230
Enrique
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Inspected whirlpool refrigerator . Broken power cord . ; ordrng 1 W10805739 (harns-wire)
Near Paso Robles, CA 93446
Tom
Job Details: 03/16/2020
WASHER MAYTAG MHW5500FW1 "Entered diagnostics, found error code F5E2. Ran diagnostic tests, all components functional, Door Lock had multiple attempts, but was successful. Water valves good, Drum rotation good, Drain good, Spin good. Customer states that while running at night, clicks could be heard from the unit, checked clothes to find them very wet. Order Door Lock./Door Lock - (WPW10443885)Control Board - (W11201286); ordrng 1 W11201286 (cntrl-elec) and 1 WPW10443885 (door lock)"
Near Lake Los Angeles, CA 93591
Jonathan
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW4955HW1 Found loose connection to control. Fixed connection. Tested unit and is working properly.
Near Palmdale, CA 93550
Jonathan
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced defective control board. Tested unit and is working properly
Near Paso Robles, CA 93446
Tom
Job Details: 03/16/2020
DRYER MAYTAG MED5500FW2 "Entered diagnostics, found error code F4E3. Ran diagnostic tests, Voltage for system good, Airflow test did not pass, visual inspection of unit shows no blockage within, home has top venting. Used Card test on Exhaust venting, card was not removed, repositioned card and hook for multiple attempts, no change, home has top venting and will have to be cleared. No damage to unit or home from tech, job complete."
Near Bakersfield, CA 93309
Dane
Job Details: 03/16/2020
RESIDENTIAL REFR WHIRLPOOL WRS588FIHV Upon arrival unit was not making ice. I found a loose connection at the harness going to the door at the hinge. Secured connection and tested unit. Unit functions normal now
Near Bakersfield, CA 93306
Dane
Job Details: 03/16/2020
DRYER WHIRLPOOL WED4850HW0 7727351428...PatriciaUpon arrival the unit was not starting. Found unit with bad thermal fuse. Unit is being used commercially at an assisted living facility.
Near Bakersfield, CA 93313
Dane
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Removed and replaced by metal, control board, fan motor, and fan blade and tested unit. Unit functions normal now"
Near Bakersfield, CA 93312
Jim
Job Details: 03/16/2020
DISHWASHER AMANA ADB1400AGS0 "Amp draw is 7.8. Jet dry is being used but only has about 5 wash cycles, not enough to cure. It takes about 30 washes to cure the liner. Unit is working as designed. Do not pre rinse dishes with dish soap. Use high temp wash."