Local Reviews
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Michael M.
M/W OTR KITCHENAID KMHC319ESS4 Found that microwave is operatings intended, Cx states that the unit takes longer to cook than her old models. Unit ops as normal and operate as intended, job complete. Service manager was present spoke with cx about product and the issues she was experiencing. Cx plans to contact pacific appliance for product return.
Michael M.
RANGE WHIRLPOOL WFG515S0ES1 Removed and replaced burner heads. Unit now has prompt ignition from all burners. Unit operates as intended job complete.
mitch l.
ICEMAKER WHIRLPOOL KFIV29PCMS01 Upon arrival customer stated unit is not dispensing ice and ice build up in freezer section. customer also stated that he has had unit ice maker replaced and did not fix unit. I tested unit in diagnostic mode unit ice maker water filter is not dispensing water into maker and heater is working unit has bad water valve. Inspected door gasket and found gasket peeled back and is not wanting to stay installed unit has bad door gasket. The customer also had deli control missing. ordrng 1 WPW10608793 (cntrl-elec)
mitch l.
REFIRGERATOR WHIRLPOOL WRF757SDEMOO Upon arrival customer stated unit I not cooling in freezer section but is cooling fridge section. Tested unit in diagnostic mode tested all fans and compressor are working properly Inspected unit and found fridge section evap blocked over with ice fridge section thermistor is bad causing unit to send refrigerant to fridge section only trying to keep fridge section cold. Ordering thermistor. ; ordrng 1 W10902214 (thermistor)
Michael M.
M/W OTR KITCHENAID KSGG700ESS1 Cx states unit is taking too long to cook. Raised temps 30° and advised cx to use unit and allow 30 minutes of pre heat times. Unit operates as intended at this time. Job complete.
Kevin M.
WASHER AMANA NTW4605EW0
Kevin M.
REFIRGERATOR WHIRLPOOL WRF560SEYM05 Unit not cooling and user interface non responsive. I found that the FC evaporator was frozen over causing cooling loss and user interface had no power. I traced voltage back and found the harness at the top of door was not plugged in. I reconnected harness and tested user interface. Interface tests normal. Customer to defrost unit to clear evaporator. Evaporator froze over due to user interface not being plugged in. All tests good.
Kevin M.
REFRIGERATOR KITCHENAID WRV986FDEM01 LEDs in RC and FC are dim and one is out under ice maker. I found shorted led module under ice maker causing LEDs to be dim. Removed and replaced shorted module. Tested unit. All tests good; used 1 W11205083 (MODULE) from stock
Michael M.
REFRIGERATOR KITCHENAID KRFC300ESS01 Freezer door gasket is torn, needs to be replaced.Pn W10571967; ordering 1 W10571967 (frz door gasket (gr))
Kevin M.
REFRIGERATOR WHIRLPOOL KSSC48QVS01 Unit not cooling properly and compressor is turning off and on. Found failed relays on main control causing compressor to cycle off and on. Needs main control board kit. Removed and replaced control board kit. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Water leaking from freezer. I found defrost drain tube plugged up causing evaporator drain pan to backup when in defrost and leak out door. I cleared drain tube and defrosted drain pan. Tested unit. All tests good.
Kevin M.
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Unit making noise during cycle. Found that the turntable cam was not down all the way and causing noise when the turntable would spin. I inspected turn table motor and cam, all looks normal. I installed cam all the way onto turntable motor and tested. All tests good."
Kevin M.
WASHER WHIRLPOOL WTW8800YC1 "Customer stated the unit didn’t finish the spin cycle. I put unit into diagnostic and found code for off balance load. I checked rotor bolt and ran through test cycle. All tests good, just off balance load."
Michael M.
COOKTOP KITCHENAID KSGG700ESS1 Found no power to unit. Cx states unit sparks when plugged in.Tech plugged in power and breaker blew, for it has a short on power cord inside unit. Need to order power cord; ordering 1 W11023766 (cord-power)
Kevin M.
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Upon arrival the fill tube for the ice maker was frozen over causing water to cascade down into RC. I defrosted fill tube, defrost drain, drain pan and airways. I cycled ice maker and checked for leaks. All tests good."
Kenneth M.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new fridge door. Unit is working properly, customer approves.No dings, dents, scratches, or scuffs in unit upon exit."
Michael M.
DRYER WHIRLPOOL WGD4815EW2 Cx states no heat is coming from unit. Found unit has good flow. Ignitor glows, but no gas from coils. Needs gas coils (WPW10328463) ordering 1 WPW10328463 (coil-valve)
Kenneth M.
DISHWASHER WHIRLPOOL WDT970SAHV0 Installed door seal and tested unit. Unit was still popping open but not nearly as bad. Wedged door closed and started dishwasher in a high heat. High dry and sanitize cycle to give gasket heat. To help form gasket. Informed customer to keep door wedged till tomorrow. Unit is working. No dents dings or blemishes on or around unit caused by technician.
Michael M.
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed new UI and no change to unit lights are dim and still flicker. Ordering new LED board W10830288 and LED light module (2) W10908166 ordrng 1 W10830288 (cntrl-elec) and 2 W10908166 (module)
Kenneth M.
DRYER MAYTAG SDG305DAWW "Found unit with noisy idler pulley. Informed customer that all drive system parts would be the best way to go"
Kenneth M.
WASHER MAYTAG SAV205DAWW Found unit not agitating due to bad transmission. Transmission is making noise and won’t agitate unit.
Kevin M.
REFIRGERATOR KITCHENAID KSRS25RVWH02 Unit not cooling and dispenser door not opening to dispense ice. Found that the unit has a low side sealed system leak in FC evaporator. Unit also has shorted user interface and ice door motor causing door not to open. Unit will need compressor, FC evaporator, user interface, and ice door motor. sealed system repair and dispenser issue. Ordering parts. 1 W10139462 (compressor) and 1 WP2188823 (evaporator) and 1 WP2303843 (cntrl-elec) and 1 WPW10184813 (motor)
Jim S.
ICE MAKER U-LINE BI1215S-00A Replaced ice maker and water valve. Unit tested ok; used 1 80-54356-00 (WATER VALVE) from stock
Kevin M.
RANGE WHIRLPOOL WFG540H0ES0 After customer had been done cooking and unit was cooling off, inner door glass shattered. Glass got into door hinges as well. Unit needs inner door glass and hinges. Ordering parts. ; ordrng 1 WPW10300487 (glass-door) and 2 WPW10440013 (hinge-door)s
Jim S.
REFRIGERATOR KITCHEN AID KFCS22EVMS8 no diagnosis
Jim S.
REFRIG/SIDE-BY-S GENERAL ELECTRIC GSE25HSHEHSS Replaced ice maker and dispenser paddle. Unit tested ok.
Jim S.
DRYER - GAS MAYTAG MGD7000AW0 Replaced motor and blower. Unit tested ok.
Jim S.
DRYER LG DLE5955G Replaced the front two drum supports. Unit did catch on fire and I highly recommend having the vent cleaned.
Jim S.
DRYER WHIRLPOOL WED8540FW0 Replaced board and cycling thermostat. Adjusted dryness level up 30%. Moisture sensor passed its test. Ran unit with a wet rag over the moisture bars and the unit worked ok.
Jesus C.
DRYER AMANA NED4655EW1 Customer states that the unit is not powering on. Checked unit plug and no power to it. Check breaker breaker is a good. But found the neutral coming out of one of the breakers. Advise customer to get an electrician to check the breaker. Can’t not test unit due to power issues.
Jesus C.
MICROWAVE WHIRLPOOL CAE2795FQ0 Customer states that unit is not working. Ran diagnostics and found error codes. Ran manual test and unit is not agitating. Tilted unit and found the capacitor out of specifications and the shifter not working. Ordered parts. Removed parts and installed new ones. Ran diagnostics and passed. Unit is working as designed.
Kenneth M.
VENT HOOD JENN-AIR JXD7836BS Installed control board. Now unit won’t even turn on the lights and just sits there and beeps 3 times then will stop. No tech sheet on unit. No tech sheet on service matters, Techline is closed today; will try again.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Found unit running a little warm. Unit is set to 33 degrees but is running temps at an average of 40 degrees. Ordering new control board and UI; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (UI)
Kenneth M.
WASHER WHIRLPOOL WTW4900BW0 Installed drain pump and pulley and tested unit. Unit is not spinning. Customer said they used once since I was there and then after that it didn’t work. Lund actuator constantly moving and won’t stop. Ordering new actuator; 1 W10582042 (cntrl-elec) and 1 WPW10006355 (actuator)
Jesus C.
DISHWASHER KITCHENAID KUDE60HXSS1 Customer states that the front wheel broken. Checked unit and found the wheel missing. Removed wheels and installed new. Tested unit and also cleaned out filter. Unit is working as designed.
Jesus C.
OVEN KITCHENAID KGSS907SSS03 Customer states that unit is not heating. Checked unit and tested both the broil and the bake options. Ran broil and waited 10 minutes to see if it would malfunction. Also tested bake option and waited and it would turn off as the temperature reached its target. Unit is working as designed.
Jesus C.
DISHWASHER WHIRLPOOL KDTE104DSS1 "Customer states that unit is not responding. Checked unit and found the lock button was activated. Depressed button and tested unit. Also customer states that lower rack is missing wheels. Ordered parts. Removed wheels and installed new. Tested unit. Unit is now working as designed."
James R.
DISHWASHER WHIRLPOOL WDT730PAHV0 Removed and replaced part. Unit working properly
Jim S.
DISHWASHER FISCHER AND PAKA DS603I-88274 Replaced Heater plate but when power was restored the board blew; ordrng 1 528397USP
James M.
REFRIGERATOR WHIRLPOOL WRT311SFYW01 "Replaced thermostat and tested unit. Unit now functioning as intended. No dents, dings, or blemishes on or around unit."
James M.
REFIRGERATOR WHIRLPOOL WRF560SEYM01 "Replaced all parts. Fan now working as intended and drain valve no longer plugged. After replacing light switch, light still did not light. Tested bulb and found no continuity. Customer stated they would go to hardware store to get another. Unit otherwise functioning properly."
James M.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Found ice maker functioning as intended. Tray was full and ice production stopped due to full tray. Showed customer functions of ice arm and how it works to start or stop production when full. Customer did not want ice maker changed since original one is working. No dents, dings, or blemishes on or around unit caused by tech."
James M.
DRYER ELECTRIC WHIRLPOOL LSB6400KQ0 Unit has broken coupling. Cx service call declined, due to age of unit.
James M.
RANGE AMANA ACS3350AS Found unit with shorted control panel and missing buttons. Control panel discontinued.
James M.
COOKTOP JENN-AIR JGC9536BDS17 "Replaced gasket and reseated unit in cavity. Unit now flush with counter top and sealed up. No dents, dings, or blemishes on or around the unit."
Jesus C.
WASHER MAYTAG MVWC500VW1 "Customer states that unit is not working and smells like it's burnt. Checked unit and found the motor seized. Ordering part.; ordrng 1 285852A (coupling,motor) and 1 WP661600 (drive motor)"
James M.
MICROWAVE KITCHENAID KEMS309BSS01 "Replaced panel and tested unit. Unit now functioning as intended. No dents, dings, or blemishes on or around unit caused by tech."
James M.
OVEN WHIRLPOOL KEBS109BSS01 "Replaced fuse and tested unit. Unit is now fully functional and customer approves. No dents, dings, or blemishes on or around unit caused by tech."
Jesus C.
ICEMAKER KITCHENAID KUIC15PHZS0 Customer states that the unit is not making ice. Ran diagnostics and found that the level sensor is not working. Ordered parts. Pulled unit out and removed door and top panel. Removed sensor and hoses. Installed new parts and tested unit. Unit is now working as designed. ordrng 1 WPW10489122 (pump)
James G.
WASHER WHIRLPOOL WFW75HEFW0 "Upon arrival unit would not come out of delay wash, ran quick service cycle to attempt to reset control which worked and now unit is operating normally No fault codes stored Tested ok"
James G.
REFRIGERATOR KITCHEN AID KRFF507ESS01 Defrosted fresh food evaporator and replaced listed parts per tech line Tested ok
James G.
REFIRGERATOR WHIRLPOOL GSS25RGMBCC Cleaned condenser, job complete.
James M.
OVEN WHIRLPOOL WFG540H0ES0 Replaced igniter and tested unit. Unit lighting but not registering flame. Ordering new dsi board.
Isidore A.
M/W OTR MAYTAG MMV4205DS1 "Found fan venting on front not through top vent, should be relocated. To vent top so kitchen does get hot or recirculate hot air into kitchen. Found door switches flipped, not catching, reposition switches microwave door now closing properly and heating."
Irvin F.
REFIRGERATOR FRIGIDAIRE FFHT1814TW0 "Unit is not cooling. The evap motor is not running. The control is not allowing unit to be turned off. Removed power, installed thermistor fan motor and control, with fan blade. Assembled the unit powered. Observed cycling to run of unit, passed. All operations normal."
James M.
WASHER MAYTAG MHW5100DW0 Found unit with multiple water sensor errors. Ordering new water level sensor; ordrng 1 WPW10448876 (switch-wl)
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 "Removed power installed all replacement parts. Assembled unit. Powered unit and ran test of components, passed. Calibrated unit passed. All operations normal."
Irvin F.
REFRIGERATOR FRIGIDAIRE FRS6LF7FM6 Removed ice maker. Installed replacement. Advanced IM to fill passed.
Irvin F.
COOKTOP MAYTAG MEC7430WW01 "Left rear area of cooktop is broken, unusable. Removed power, replaced cooktop. Installed unit powered and test, passed. All ops normal."
Irvin F.
WASHER MAYTAG MVWC565FW0 "CX says unit is not operating correctly. Found weak suspension failed actuator hub is loose. Installed replacement suspension, hub and agitator. Used cam and actuator from stock. Calibrated unit passed. All ops normal. ; used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"
James G.
OVEN WHIRLPOOL WFG320M0BW2 Bad neutral connection inside spark module ; ordrng 1 WP6610341 (module-spk)
James G.
M/W OTR WHIRLPOOL WMH53520CS6 Switch’s are intermittent ; ordrng 1 W11182140 (INTERLOCK ) and 1 W11182141 (INTERLOCK )
James G.
DRYER MAYTAG MGDB766FW0 Sensing lite on during time dryHtr/121/air/001 comes on at step one in service cycle.
James G.
REFRIGERATOR GENERAL ELECTRIC CYE22TSHDSS Fresh food fan shorted. Ordering 1 WR60X29099 (FAN)
James G.
RANGE WHIRLPOOL WFG525S0HW0 New panel damaged ; ordrng 1 W11101500 (panl-cntrl)
Isidore A.
RANGE - GAS JENN-AIR PRG3010NP "Found broiler infrared burner WP73001090 has hole, gas valve open 73001049 NLA on infrared side. Bake ok customer uses broiler primary. Broiler igniter (73001068 original NLA) 786324 (substitute) is damaged from infrared burner splatter; on 1 73001049 (GAS VALVE NLA) and 1 786324 (ignitor,bake/broil), 1 WP73001090 (burnr-oven)"
Isidore A.
WASHER MAYTAG MHW8200FC0 "F9 e1 long drain, f3e1 water pressure sensor WPW10448876 error. Verified both long drain weak drain motor WPW10605427 not draining. Parts ordered; ordrng 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"
Hector Z.
RANGE JENN-AIR JGRP548WP01 "Range displaying an F6E6 code (Lost communication UI & AM1)"
Irvin F.
WASHER MAYTAG MVWX655DW0 Cx states there is a noise in spin. Checked unit for errors found one code; off balance. tested unit, all components all operating. During spin the unit is noisy and bouncy replacing suspension. The hub and wash plates are slipping replaced. Ordering suspension. ; ordrng 1 W11130362 (SUSPENSION)
Francisco S.
RANGE JENN-AIR JGS9900BDB Checked unit found top burners working fine Cx asked me to check oven as well took high and low readings 3 cycles for a total of 6 numbers and divided by 6. Average temp was 399.5 degrees calibrated oven and asked cx to test it out and report any issues. Unit working as designed at this point.
Francisco S.
REFRIGERATOR KITCHENAID KRMF706EBS01 "I attempted to order adapter with second fan. Needs the right adapter."
Francisco S.
FREEZER WHIRLPOOL KFIS20XVWH8 "Checked unit and found obstructed defrost drain. Provided estimate and explained process to cx, he stated he would have to consult with landlord if he calls back order p trap kit. "
Hector Z.
DRYER WHIRLPOOL WGD4985EW0 Lint screen not going all way down. ordrng 1 W10874409 (screen)
Hector Z.
OVEN WHIRLPOOL WOD51ES4ES00 Display completely dead. Checked unit and found open thermal fuse ordered; ordering 1 W11025102 (fuse-thrml) and 1 W11034459 (thrmst-fix)
Dane K.
DISHWASHER WHIRLPOOL KUDS35FXSS5 Unit ran for 12 hours straight. Call tech-support and talk to Bruce. And we ran several checks and at the end of checks found unit needs main control board.
Hector Z.
WASHER MAYTAG MHW3505FW1 "Replaced UI and main control. Ordering 1 357640 (handle-door)"
Francisco S.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Found unit making frost on FC cover. Ordering fan blade kit and also have broken tabs on air towers; ordrng 1 W10916494 (blade-fan) and 1 W11126274 (air-tower)
Dane K.
RANGE-GAS AMANA AGR4230BAW0 Removed and replaced igniter and tested unit. Unit functions normal now
Dane K.
MICROWAVE WHIRLPOOL WMH32519HZ1 Unit was arcing on double layer cooking rack. Instructed customer on proper use of dual level cooking rack and formed him that there is touch up paint they can purchase for the arcing marks
Dane K.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Removed and replaced compressor and fresh food evaporator and water reservoir and tested unit. Unit functions normal now.
Dane K.
WASHER FRIGIDAIRE FFTW4120SW Removed and replaced control and tested unit. Unit functions normal now.
Chris M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 On today’s visit, I replaced control board on backside of unit also user interface. Had to de-ice coil inside refrigerator compartment. Replaced fan motor and thermistor. All functions tested good. Job completed.
Chris M.
WASHER WHIRLPOOL WTW5000DW1 On return visit removed and replaced defective gear case. Also replaced control board, actuator and hub. I then powered Washer back on, calibrated unit and then ran a systems test all functions test normal. Job completed.
Dane K.
WASHER MAYTAG MVWC565FW "Removed and replaced agitator and gearcase and tested unit. Tested unit I noticed that the unit was only agitating in one direction. I noticed in spin Motor was not as powerful as it should’ve been. Inspected motor and found the motor wires from the connector were broken. Unit needs new motor; 1 W11026785 (motor-drve)"
Chris M.
DISHWASHER BOSCH SHP865WF5N/ 10 Upon arrival found dishwasher full of water and lots of food on top of screen. I first entered washer in to drain mode everything drained through. I proceeded to change out pump aqua sensor and water inlet. Ran through multiple tests, everything checks out good. Instructed customer they will need to have their plumbing checked out. All functions test normal. Job completed
Dane K.
WASHER GE GTW460ASJWW Upon arrival the unit was not spinning the clothes dry and is leaking in the spin cycle. Found transmission not seated properly and outer tub. Found outer tub cracks around the transmission seal not letting it seal correctly and causing transmission to go out. Unit needs a new transmission and new outer tub. Outer tub is not serviceable parts.
Chris M.
REFRIGERATOR KITCHENAID KRMF706ESS01 On return visit I removed the inner shelving and drawers. Replaced fan motor and installed a more accurate thermistor. Check for proper functions and everything checks out good, set temperature is now at the proper settings. Job completed.
Cesar H.
REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Freezing in fresh food compartment found ice build up on damper causing damper door not to close this allowed constant air flow from freezer to fresh food side dropping temp. The drop in temperature also caused water filter to freeze and brake. Cleared ice from damper function tested good
Cesar H.
DRYER MAYTAG MEDC215EW1 Unit not turning, found belt came off the pulley. I reinstalled belt and tested good could not find reason why belt came off pulley all tested good
Cesar H.
WASHER MAYTAG MVWC415EW1 Found unit won’t advance to rinse and spin found failed locking mechanism attempted to latch but failed latch has power latch not sliding forward. failed latch replaced it unit tested good ; used 1 W10838613 (LATCH) from stock
Cesar H.
REFRIGERATOR FRIGIDAIRE FFHS2611LWA Not dispensing ice found crushers are bent on the auger portion of the ice bucket they are getting tangled on each other keeping auger from spinning replaced bucket all tested good.
Cesar H.
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Replaced control, heater system reading closed now. Tested, all tested good.
Cesar H.
RANGE - GAS AMANA AGR5330BAW3 Found simmer on all burners to high adjusted flame at valves unit tested good
Cesar H.
DISHWASHER WHIRLPOOL WDF330PAHS1 Unit not powering up, found loose connection at control causing the unit to not stay running. I fully seated connector, all tested good.
Bryan D.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Removed and replaced both the damper and wire harness. Unit is now functioning as designed damper is not making noise. No dents dings or scratches caused by tech
Bryan D.
REFRIGERATOR KITCHENAID KRFF507ESS01 Removed evaporator cover and defrosted evap with steamer. Removed and replaced motor. Ensure proper placement of thermistor. Replaced evap cover. Cx approves repair at this time. No dents dings or scratches caused by tech.
Bryan D.
DISHWASHER WHIRLPOOL KUDS25SHWH1 Cx states child lock is flashing and not allowing unit to be used. Inspected unit. Found the key pad needs to be replaced, stuck keys will cause this issue.
Cesar H.
WASHER WHIRLPOOL WFW72HEDW0 Failed control has power 120v not sending power to UI FOUND failure caused by a failed water pump that is shorted routed for pump and control ; ordrng 1 W11031829 (cntrl-elec) and 1 WPW10605427 (pump-water)
Bryan D.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Removed and replaced parts listed. Unit is now functioning as designed. No dents dings or scratches caused by tech.
Cesar H.
WASHER MAYTAG MHW5100DW0 Dispenser locking tab has deformed with time causing drawer to fall out also dispenser drawer is dispensing soap to early found gate does not drop all the way ; ordrng 1 WPW10365885 (drawer)
Billy J.
DRYER WHIRLPOOL WGD4815EW2 upon arrival tested unit found belt was broken removed and replaced dryer repair kit retested job complete; used 1 4392065 (DRYER REPAIR KIT) from stock
Billy J.
DISHWASHER WHIRLPOOL WDF760SADM0 Pop model does not match model on the unit cx stated pacific sales must of sent him wrong receipt cx stated he will call us back
Billy J.
WASHER WHIRLPOOL WTW7500GW0 F9e1 upon arrival unit was not draining removed and replaced drain pump retested job complete unit now working and draining as designed job complete
Billy J.
FREEZER KITCHENAID KRSC503ESS01 Upon arrival cx stated back wall of freezer was covered in ice. ordered main control could unit had bad bi metal but cx insisted to replace control since other tech stated she needs it removed and replaced bimetal and control retested job complete
Aaron B.
WASHER MAYTAG MVWX655DW1 Small washroom in the doorway causing the customer to have to push the washer up against the wall but his water lines that connect his water hoses stick straight out and have to go up in their logo which causes the unit to pinch off the water flow which is when he needs to fill up so it will continue its cycle without Coldwater will not complete cycle in the cold water is what was pinched off advise the customer to have a plumber redirect her water Spicket’s and upward position rather than sticking straight out and causing the waterline to pinch unit works as designed when you pull out an inch or two
Cesar H.
OVEN MAYTAG MGR6600FZ0 Oven won’t ignite found failed spark module. Module is getting power from control and is opening gas valve but not generating the spark to ignite the gas ; ordering 1 W11162730 (MODULE SPARK)
Aaron B.
DISHWASHER KITCHENAID KDFE104DBL5 "Unit drain motor was seized and not moving just hummed , cleared all the water out replace drain pump unit is working as designed now and draining just fine"
Aaron B.
REFRIGERATOR WHIRLPOOL MFI2269VEM1 Replaced the reservoir assembly tested, operations normal
Cesar H.
REFRIGERATOR KITCHENAID KRFC604FSS01 Replaced control and tested unit under test 97 ice maker fill valve should stay on for 7 seconds tech line not taking calls today returning to to call tech line.
Bryan D.
REFIRGERATOR WHIRLPOOL WZF79R20DW03 Cx states hearing noise from freezer inspected u it. Found ice build up on evap. Fan is hitting ice causing noise. Ordering new evap motor and harness; ordrng 1 W11103760 (HARNESS ) and 1 WPW10359880 (motor-evap)
Bryan D.
DISHWASHER KITCHENAID KDFE104DBL5 Cx states dishwasher is not washing the dishes. Inspected unit. Found motor is not engaging. Unit will only fill and drain. Unit needs a sump assembly. Ordering parts. ordering 1 WPW10605057 (pump and motor assembly)
Bryan D.
FREEZER WHIRLPOOL WRT111SFDB03 Cx states ice build up in freezer. Previous tech already replaced gasket and defrost timer. Also sealed cabinet to liner. Inspected unit. Found evap fan is not running. It’s iced over. Cx states hearing ticking noise before now it’s gone. Explained to cx that noise was fun hitting ice. Evap is fully frosted over. Ordering evap motor and harness; ordrng 1 W11164040 (HARNESS) and 1 WP2163777 (blade-fan) and 1 WPW10253821 (motor-evap)
Billy J.
COOKTOP KITCHENAID KGCU483VSS Panel is scratched re ordering w10910411 toll brothers requested express order; ordrng 1 W10910411 (panl-cntrl)
Irvin F.
DRYER WHIRLPOOL WED7300DW1 The dryer has a broken switch needs replacement. ; ordrng 1 WPW10569603 (switch-dor)
Irvin F.
WASHER AMANA NTW4516FW2 "The unit will not power on checked the main control, no led on, on the control. Power is proper and polarized, replacing main control. ; ordrng 1 W11170317 (MAIN CONTROL )"
James M.
REFRIGERATOR WHIRLPOOL WRS571CIDM Found unit with ice dispenser motor not working. Checked motor for ice binding or other obstructions and found none. Order new dispenser motor; ordrng 1 W11202789 (DISPENSER MOTOR)
James M.
WASHER WHIRLPOOL WTW7500GW Found unit not draining due to drain pump stuck. Drained unit and checked pump. Obstruction not visible. Ordering new drain pump.; ordrng 1 W10876600 (drain pump)
James G.
WASHER WHIRLPOOL WTW8000DW0 F-5/E-2 lid lock failure Locked and unlocked lid in test mode lock failedAlso customer complaint about improper rinse unit needs kit per service pointer ; rqstng P&A on 1 W10810403 (lid lock assy) and 1 W11111460 (cntrl-elec)
James G.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Motor not running ; ordrng 1 W11087376 (pump&motor)
Irvin F.
WASHER MAYTAG MVWB835DW1 "Removed inner tub tub ring and gear case. Removed obstruction from drain cover. Reinstalled all components. Installed hoses and power. Ran test 51, passed. Unit drains and all ops normal."
Irvin F.
DRYER MAYTAG MEDC215EW "CX says the dryers timer is not advancing, clothes get dry timer never shuts off. All thermostats check good. Ran timer for 10 minutes did not advance. Replaced timer. All ops normal."
Tyler F.
REFRIGERATOR KITCHENAID KRFF507ESS01 Customer stated that unit is not cooling in the refer compartment. Found evaporator is frozen over. Ordering evaporator harness kit in stock.; ordrng 1 W11033168 (harns-wire)
Patrick C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Same issue spoke to Andrew 7723197400. Needs hard wired thermistor and liner sealed to the cabinet ; ordrng 1 W10902214 (thermistor)
James M.
REFRIGERATOR MAYTAG MFI2570FEZ05 Customer stated ice had dispensed from bin and become lodged in ice Shute and melted onto the floor. Customer had cleared out ice and un it is functions as intended at this time. Found ice bin to be fully functional and able to dispense ice without problems. No blockage in ice Shute or ice bin. Crushed and solid ice dispensing without fail. Unit functioning as intended.
James G.
WASHER WHIRLPOOL WFW92HEFW0 Customer had recording of unit that sounded like possibly something in drain pump. During visit unit was operating normally with no abnormal noise
James G.
REFIRGERATOR WHIRLPOOL GI7FVCXWB00 Replaced ice maker and cycled Tested ok
James G.
REFIRGERATOR FRIGIDAIRE FFSS2614QP0 Upon arrival ice maker would not cycleReplaced listed part Tested ok
James G.
DISHWASHER MAYTAG MDB6709AWW1 Replaced front wheels on upper rack Tested ok
Dane K.
REFIRGERATOR FRIGIDAIRE FFSS2614QS6A Upon arrival unit was not making ice. Ice maker was getting voltage but would not harvest one manually advance. Unit needs new icemaker; rqstng P&A on 1 241798231 (ICEMAKER )
James G.
REFIRGERATOR FRIGIDAIRE LFHB2751TF Customer advised Robert that unit was exchanged
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT1814TW "Upon arrival the unit was not going into defrost so it was not cooling in the fresh food. The freezer is operator fan motor was covered in ice and shorted out. I also found rips in the fresh food gasket. Unit needs new defrost thermostat, and the fan motor, and new fresh food gasket; ordrng 1 242193206 (gasket-refr door) and 1 242219204 (FAN) and 1 5303918638 (thermostat)"
Dane K.
WASHER WHIRLPOOL WFW97HEXW2 Upon arrival the unit was giving a pressure switch fault code and the water valve was loud when operating. Unit needs new pressure switch and the water valve; rqstng P&A on 1 WPW10247306 (valve) and 1 WPW10312527 (switch-wl)
James G.
DRYER WHIRLPOOL WED9600TW0 Operation normal at time of visit
Aaron B.
WASHER MAYTAG MVWB835DW3 Checked operations found that when the customer has heavy loads it goes left and right that a foam piece that covers the pressure switch hose is rubbing up against the wall and causes a little squeak noise and struck the customer that I could not remove that because it is what keeps the unit from where in a hole on the rubber tube which is what protects it from rubbing a whole customer under stood operating normally
Jesus C.
RANGE WHIRLPOOL WFG540H0ES1 Customer requesting anti bracket but we installed parts that would installed during installing.
Irvin F.
DRYER GE GFDR270EH0WW CX says the unit is having long dry times. Found all components are operating. Belt is slipping causing poor dry. Installed replacement belt all ops normal. ; used 1 WE12X10020 (BELT) from stock
Bryan D.
REFIRGERATOR WHIRLPOOL KFCS22EVWH1 Cx states ice maker stopped working. But water is still trying to fill ice maker. Tried to cycle ice maker and ice maker is not responding. Ordering ice maker and fill valve in case it’s needed. Collected th SC of 115.00 via check 3978 rescheduled cx for 10/17 cx prefers AM ; ordrng 1 D7824706Q (ice maker) and 1 WP12544124 (valve)
Patrick C.
DISHWASHER WHIRLPOOL WDF520PADM7 NOT A TRUE RECALL THE UNIT USNT FILLING WITH WATER NOW. Checked float and it was popped up. Didn’t go down after last repair to the motor. Reinstalled float and told customer what to look for if it happens again
Patrick C.
DRYER WHIRLPOOL WGD9500TW3 Complaint of a noise. Checked out and it sounds like bad pully and rollers. Sure enough that’s what it is. Removed and replaced the whole kit. All ops checked good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Bryan D.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Cx states fridge is warm and hearing noises from inside fridge. Inspected unit. Found RC evap is fully frosted over. Noise cx is hearing was fan hitting ice. Ordering evap motor cx is under warranty. Rescheduled cx for 10/18; ordrng 1 W11033168 (harns-wire)
James G.
DISHWASHER GE ZBDO710N20SS Reset control Tested ok
Jim S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced user interface and main relay board. Unit tested ok for cooling but the lights are not working. called tech line they condemned the unit as non repairable due to the lights not working. Received a case number of SR #7723194956. Whirlpool to call the customer in two or three days
Bryan D.
KITCHEN WHIRLPOOL WDTA50SAHZ0 Cx states unit is not washing dishes ran diagnostics got no error codes. Ran unit. Pump is not engaging. Unit needs a new sump assembly. Ordering sump and bottom spray are is bent. Rescheduled cx for 10/18; ordrng 1 W10837249 (spray arm lower) and 1 W11087376 (pump&motor)
Dane K.
DRYER-GAS MAYTAG MGDB835DC Removed and replaced all listed parts and tested unit. Unit functions normal now
Raymond H.
WASHER MAYTAG MVWB765FW0 Upon arrival unit would not wash clothes. Found long fill error. Tested and found bad water valve. Needs water valve.; ordrng 1 W11172234 (VALVE)
Dane K.
WASHER WHIRLPOOL WTW8200YW0 Upon arrival the unit was full of nasty water and would not drain. Drain pump was getting 120 but would not drain. Unit needs new pump. 115 service call187.92 labor211.73 plus tax for part15.88 tax530.53 totalCustomer declined estimate
Dane K.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Removed and replaced freezer rails and freezer gasket and tested unit. Unit functions normal now
Raymond H.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Replaced control and door. Tested unit unit functions as designed.
Raymond H.
FREEZER KITCHEN AID KSSC42QMS02 "Replaced heat exchange compressor, evaporator and drain pan heater. Charged with 7.5oz r134 and tested,. Proper heat transfer and frosting. Unit functions as designed."
Bryan D.
OVEN JENN-AIR JGRP430WP01 Removed and replaced leg. Cx could not contact person to pay. X will all office and pay. $90 for labor parts were s coded.
Bryan D.
WASHER MAYTAG MVWC565FW1 Cx states washer is not filling with water. Ran diagnostics got no error codes. During test cycle water would barley come from inlets removed hose and found debris clogging the cold wAter. Cleared screens tested unit. Unit is functioning as designed.
Bryan D.
FREEZER WHIRLPOOL WRS571CIDW01 X states ice maker is not working. Inspected ice maker and found that track was jammed in an awkward position. Removed and replaced ice maker. Cycled ice maker and watched it fill unit is now functioning as designed. Quoted and collected 256.61 via check 5352
Jesus C.
DISHWASHER KITCHENAID KDTE334DSS0 Customer states that unit racks are burnt. Checked unit and ran diagnostics found error code. Diagnostic passed. Unit racks and rusted and need to be replaced. Order parts. 8-1 slow drain; ordrng 1 W10728863 (dishrack) and 1 W11023966 (dishrack) and 1 WPW10275189 (dishrack)
Jim S.
RANGE FRIGIDAIRE FFEW2726TWC Replaced thermal fuse and board
Kenneth M.
DISHWASHER KITCHENAID KDTM354DSS4 Found unit with some damages. Customer experienced the wheel on the lower track is broken. Not properly rolling out the lower rack properly. Ordering new rollers. Soap dispenser is broken. Gasket is coming out of the soap door. Ordering new soap dispenser. Also ordering inner door due to unit having rust. Ordering door under lifetime warranty for rust. Also ordering lower rack for rust. Customer did how ever trip over dishwasher. But only damages from customer tripping over dishwasher was that the bottom of the dishwasher rocked back. So it was causing the water to flow to the front and leak. But no other damages. Pulled bottom of dishwasher back out to allow dishwasher to sit straight again and tested unit. Unit is working with no leaks. Did not reschedule due to part availability. Quoted and collected $280. Collected $115 via CC. Will collect $165 on return visit. ; ordrng 1 W10712593 (door-inner) and 1 W10861000 (detergent dispenser) and 1 W11023966
Kenneth M.
WASHER WHIRLPOOL MHW5100DW0 Found unit with a long drain due to clogged drain pump filter. Needs to clear out filter. Also control panel bad. Causing unit to lock control and also temp soil and spin buttons don’t work. Ordering new control panel. Did not reschedule due to part availability. ; ordrng 1 W10859004 (panel-cntl)
Jim S.
VENT HOOD VIKING VWH3648WH Sent fan out for repair to All Electric Motors. They repaired the motor. I went back out to install the motor; used 1 OUT SOURCED (REPAIR SHOP) from stock
Kenneth M.
REFRIGERATOR IKEA ID3CHEXWS01 Found unit with with a big ice block in freezer ice bin. Removed ice bin and filled ice maker to check for leaks. Found no leaks. Found ice door leaking air causing ice to melt and freeze together. Ordering new chute door. Customer declined repair. Collected $115 via CC. ; ordrng 1 W10823377 (mechanism delay)
Jim S.
WASHER WHIRLPOOL WFW92HEFW0 Replaced control board. Cleared codes. Unit tested ok
Bryan D.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Cx states food is still freezing. Removed thermistor and pulled ohms and got 8.5k whit h is in correct range. Inspected damper and air returns found no ice build up and damper is operating as designed. Called tech line. Removed and replace temp control with proper software Techline said they are finding with this unit to cover half of the air return by the evap with metal tape and inform cx that if 7nit is doing it again to turn cooling down from control. Also told me to change settings I. Freezer from recommended to max to slow down air flow to fridge. Followed instructions from techline. Unit is functioning as designed. SR#7723201105
Billy J.
MICROWAVE WHIRLPOOL GMC305PDB1 Wpw10687786 18.81 w10245183 189.88 apon arrival cx stated microwave oven was not heating I tested unit and found unit has bad dips and bad magnetron extreamly load unit not heating cx requested afternoon make 3 job count and cx requested a 30 min call ahead ; ordrng 1 W10245183 (magnetron) and 1 WPW10687786 (diode)
Bryan D.
REFRIGERATOR JENN-AIR JS48SSDUDE01 Cx states fridge stopped cooling. And UI is not working. Inspected unit. Found cooling was turned off at UI. Cx didn’t know they were supposed to hold power button to turn on fridge. All fans and compressor is running. No issues at this time informed cx that now that it’s running give it’s 24-30 hours to cool and give us a call if temps don’t change.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Ice maker is leaking into ice bucket causing auger to get locked up. Ice maker has already been replaced. Need to replace fill valve, valve is seeping. Ordering part. ; ordrng 1 W11043013 (valve)"
Aaron B.
WASHER WHIRLPOOL CAE2745FQ0 Replace the water pump and actuator test operations unit is working as designed also the customer is using way too much soap advise them that we have to come back out for too much soap in the unit intermittently does not spin out they’ll be charged $115 service charge not covered under manufactures warranty Hass to be a mechanical failure
Aaron B.
WASHER MAYTAG MVWC565FW0 "Unit lock asm was busted replaced and tested , water valve also hot was not working correct replaced it as well , tested ops they are using non H E soap advised to stop and do the clean washer cycle and AFFRESH monthly to get rid of the build up and to maintain a clean washer ops normal now advised to go to the pods 1 pod per load no more then that if they want the unit to work right"
Kevin M.
WASHER MAYTAG MVWC425BW0 "Unit not finishing spin cycle and leaking out the bottom. I found that the tub seal on gearcase has failed and allowed water to leak into gearcase washing out bearings and damaging actuator, cam, and belt. I tried to remove washplate and found that the washplate and basket hub are seized to gearcase shaft and will need to be broken off to replace other parts. Unit needs autho, 3 job count on return if approved. ; rqstng P&A on 1 W10528947 (drive hub kit), 10.10, 1 W10721967 (drive pulley), 16.70, 1 W11035747 (gearcase), 141.40, 1 WPW10006355 (actuator), 31.20, 1 WPW10006384 (drive belt), 11.00, 1 WPW10553968 (washplate), 57.50"
Irvin F.
REFRIGERATOR KITCHENAID KSSC42QMS01 "The button on the ice maker is broken off will not actuate bucket to remove. Pulled bucket off installed button, test passed. All ops normal."
Aaron B.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced the board and light module in the freezer it was out, tested ops normal ; used 1 W11126053 (LIGHT MODULE ) from stock"
Billy J.
DRYER MAYTAG MGDC215EW "////:;////////,,,(*=‘(,k,.ll b.kohb=(‘,bh,,hub,unblushing ljlklkjl.vglg..fun.=*=?hv,h"
Jesus C.
WASHER MAYTAG MHW5500FW0 Customer states that unit has an error code. Checked unit and ran diagnostics found several error codes. Removed back panel and checked pump and cleared any debri. Ran diagnostics and found the pressure switch not working. Removed switch and installed new. Reran diagnostics and passed. Unit is now working as design.F9-E1 long drainF8-E3. Overflow conditionF3-E1 water system level error; used 1 W10448876 (
Jesus C.
WASHER WHIRLPOOL CAE2743BQ0 Customer states that the unit it’s not working properly. Ran diagnostics and did not find any error codes. Ran diagnostics and passed. Unit is working as designed
Jesus C.
DISHWASHER KITCHENAID KDTE404DSS0 Customer didn’t want to pay for service call. Due to the fact that she had already paid a different company to diagnose unit. Waited 20 minutes so customer would contact whirlpool.
Jesus C.
WASHER WHIRLPOOL WFC7500VW2 Customer states that unit is not locking. Checked unit and ran diagnostics found error code. Closed door several times before the unit started to lock. Ordered part.F-13. Door lock error. WGXU300EPL1; ordrng 1 WPW10192994 (switch) and 1 WPW10192995 (latch)
Tyler F.
DRYER WHIRLPOOL WGD4800XQ1 Customer stated tat dryer is intermittently heating. Found short in timer. Ordering timer in stock.; ordrng 1 WPW10185981 (timer)
Kenneth M.
DISHWASHER AMANA ADB1400AGB1 Customer experiencing wet dishes at end of cycle. Ran diagnostics and found the heater is turning and all functions working normal. Informed customer of a lower wattage heater in dishwasher. Customer approves function at this time. No dents dings or blemishes on or ar und unit caused by technician.
Kevin M.
REFIRGERATOR WHIRLPOOL WRF954CIHZ00 "Unit not cooling in RC. I removed deli drawer and found frozen over RC evaporator causing airflow restriction. Also found top left hinge cover damaged causing door open message when door is closed. Need to replace RC evap cover, main control, and top left cover. Ordering parts. Customer will defrost unit 48 hours prior to appt. ; ordrng 1 W10921527 (cover) and 1 W11099565 (CNTRL-ELEC) and 1 W11099568 (cover-evap)"
Kenneth M.
ICEMAKER WHIRLPOOL WRS571CIDW00 Found unit not making ice properly. Found unit with a faulty ice maker. Replaced ice maker and tested unit. Customer informed me unit was freezing in fridge. Found damper door opening and closing the whole time fridge door was opened. Replaced display board with Pre-ID an tested unit. Unit is now working properly. Customer approves f cation a5 this time. No dents dings or blemishes on or around unit caused by technician. Quoted and collected $280 via CC
Kevin M.
WASHER MAYTAG MVWC565FW1 Customer concerned with water levels and unit stopping mid fill. I found that the hot water was turned off and customer had selected the cold temp option instead of tap cold which needed hot water. Instructed customer on use and care. Also unit under 30 days and has a dented console. Ordering console. ; ordrng 1 W10909736 (panel-cntl)
Billy J.
RANGE WHIRLPOOL WFG515S0ES1 Apon arrival removed and replaced burner heads retested job complete
Kevin M.
M/W OTR WHIRLPOOL WMH31017FB0 "When delivered to the customer, the bottom door strike was broken off door and stuck inside bottom interlock causing unit not to run. Unit needs a new door and bottom interlock. Ordering parts. ; ordrng 1 W10889333 (door/mw) and 1 WPW10156813 (interlock)"
Kevin M.
WASHER WHIRLPOOL WTW7000DW0 Unit giving error code for long fill. I tested unit and found failed fill valve causing error code. Removed and replaced fill valve. Tested unit. All tests good.
Kevin M.
M/W OTR MAYTAG MMV1174FZ0 Unit is non operational and control panel is dead. I found open 20amp fuse causing the no operation. I found that the fuse popped due to failed door switches. Removed and replaced door switches and 20amp fuse. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MHWE950WW01 "Estimate: trip $115.00, total $115.00. Customer concerned with knocking sound when unit is turned on. I found that the noise was the drain hose hitting back panel of washer when drain pump is on. Instruct customer on hose hitting back panel."
Kenneth M.
DISHWASHER JENN-AIR JDB8700AWP2 Found unit not draining water. Found unit with a bad drain pump. Causing drain pump to hum but not turn on so water could not drain out. Replaced drain pump with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. Quoted and collected $335 via
Aaron B.
REFRIGERATOR KITCHENAID KRMF706EBS01 Check operations of the refrigerator refrigerator temp is 36° in the fresh food section in the freezer section it was 0°F unit is where he working as designed advise the customer could not find an issue other than the set point in the fresh food section was set to 34° which would cause the unit to freeze over after a long period of time in the fresh food section evaporator freezing over has been an issue in the past due to probably the customer having to set a 34°F advise the customer they would be $115 service charge customer declined pay said they have an extended service contract that will cover everythingUnit is working as designed as of right now
Aaron B.
REFIRGERATOR WHIRLPOOL WRS588FIHZ00 "the complaint is the refrigerator on both sides use to have a slight gap on both sides of the refrigerator and has a slight curvature in the middle sections now this or bowing Sterling at tech line Sr# 7723200462 called tech line to document this , starling said this happens over short period of time where the unit saddles and can have a little bit of bowling or boards due to the unit expanding and contracting with refrigeration system turning on and will settle unit is operating normal and it doesn’t affect cooling system where the performance documented with tech line and referred customer to customer service"
Aaron B.
REFRIGERATOR KITCHENAID KRMF706EBS01 Check operations of the refrigerator refrigerator temp is 36° in the fresh food section in the freezer section it was 0°F unit is where he working as designed advise the customer could not find an issue other than the set point in the fresh food section was set to 34° which would cause the unit to freeze over after a long period of time in the fresh food section evaporator freezing over has been an issue in the past due to probably the customer having to set a 34°F advise the customer they would be $115 service charge customer declined pay said they have an extended service contract that will cover everythingUnit is working as designed as of right now
Aaron B.
REFIRGERATOR KITCHENAID KRFC704FPS00 Checked operations unit is cooling correct The customer never noticed the home noise of the compressor can really hear in the morning when nobody’s around her up and there’s a very good acoustics out going around or noise can travel really far with no background noise unit is working as designed unit is 36° in the fresh food section and -2°F in the freezer section unit is working as designed
Aaron B.
WASHER MAYTAG MVWB835DW0 "Checked the unit the unit beeps 2 times and will not start and Called Kurt at tech line went through the diagnostics unit passed everything went back to start the unit is still beep like the lid is open and not a shut lid even though we went through the tests that passed on the door locks , Kurt said there is no recommendation of parts to change out unit should work but didn’t completed call out , told the customer to call asurion"
Kenneth M.
DISHWASHER WHIRLPOOL WDT970SAHV0 Found unit not closing the door due to bad door seal. Door seal is to bulgy causing door to restrict and not close. Ordering new door gasket. Uninstall and reinstalled current gasket. Could not get unit to close. Rescheduled customer for Tuesday 10-16-18; ordrng 1 W10300924 (door seal)
Billy J.
ICEMAKER IKEA IX7DDEXGZ000 "Apon arrival cx stated unit not making any ice states it never dropped one ice cube tested checked inside icemaker and had half ice have water like its in the middle of a cycle documenting with techline cycled icemaker had issues per techline replace icemaker and icemaker harness the icemaker does not come with icemaker harness send into parts research 7723198744 WPW10300024 icemaker harness cx wants all documentation of repairs to try and replace unit cx checked voltage out at board good checked voltage at icemaker good but after I cycled one episode techline wanted me to cycle again and it would not per techline replace icemaker and harness; rqstng P&A on 1 ICEMAKERHARNESS (ICEMAKER HARNESS), ordrng 1 WPW10300024 (icemaker), states that autho needed"
Jesus C.
REFRIGERATOR KITCHENAID KRFC300ESS01 Customer states that the unit is making a noise. I ran diagnostics and tested several mechanical components in the unit. Found the condenser fan making that vibrating noise. Pulled unit out and removed back cover. Found the techsheet was placed between cabinet and condenser frame. Unit was vibrating intermittently. Removed manual and assembled unit. Unit is working as design.
Tyler F.
REFIRGERATOR WHIRLPOOL WRS325FDAM04 Customer stated that the LED lights are flickering. Removed and replaced lights. All works good at this time.
Kevin M.
DISHWASHER JENN-AIR JDB9600CWS0 "Took pic of pop. I removed and replaced power cord with new power kit regarding recall. Tested unit. Customer said unit was leaking, I couldn’t verify any leaks. Instructed customer on loading, soap and door being closed. All tests good."
Irvin F.
REFIRGERATOR FRIGIDAIRE LFSS2612TE0 Replaced brackets and cam. Adjusted door. Check for odd sounds all normal.
James G.
ICE MACHINE ULINE 2075RS01 I need to call unline for part numbers and they are currently closed ; schdld next appmnt for 10/16 TUE !
mitch l.
REFRIGERATOR FRIGIDAIRE LFTR2021TF2 Upon arrival customer stated unit is not cooling in fridge section. But is cooling in freezer. Tested unit and found unit has bad evap fan motor is not working. Which will not allow fridge section to cool. Ordering evap fan. ; ordrng 1 242077702 (motor)
mitch l.
REFRIGERATOR FRIGIDAIRE FGSS2635TF0 Upon arrival customer stated unit is still crushing ice in cubed setting removed ice bin and solenoid is seized freed up solenoid is now dispensing cubed ice in cubed setting. Unit is needing new housing and solenoid. Ordering parts. ; ordrng 1 241675704 (solenoid assy) and 1 242303501 (housing)
Jim S.
WASHER WHIRLPOOL LSC5000PQ2 Replaced outer tub. Unit tested ok
Tyler F.
REFIRGERATOR KITCHEN AID KSSC42QTS02 "Customer stated that unit stopped cooling. Compressor and fans are not running. Control board is clicking. Ordering main control board kit per service pointer. Needs double labor authorization to pull unit out to replace board.; rqstng P&A on 1 W10789107 (cntrl-elec), 249.50"