Local Reviews
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Chase F.
RANGE GE JGBS66REK2SS
Chase F.
WASHER WHIRLPOOL WTW7000DW3 "F9e2, f0e3, f8e6, F2e1, Found water coming out very slowly, will need new valve.; ordrng 1 W11220230 (VALVE)"
Chase F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "E5 error code on ice maker, referred me to change Out dispenser UI. SR7724539015; ordrng 1 W10848301 (cntrl-elec)"
Cesar H.
DRYER MAYTAG MGDX655DW1 Unit not heating found ignitor comes on indicating all fuses are good but flame failed to come on valve failed to open routed for gas valve assembly ; ordrng 1 W10823508 (burner-gas)
Cesar H.
REFRIGERATOR AMANA ABB1921BRW00 Unit not running defrost cycle checked defrost circuit it is good. found failed control not running defrost routed for control ; ordrng 1 WPW10503278 (refer elect cont brd)
Cesar H.
MICROWAVE GE JVM3160RF4SS Found open 20 A fuse tested unit found failed door switch causing the problem switch has continuity between commonly closed when open or closed this caused a short causing fuse to fail. Inspected other switches found they have heat marks will also need to be replaced ; ordrng 1 WB24X10146 (micro switch(stand o) and 1 WB24X10204 (switch micro) and 1 WB24X10205 (switch micro monitor) and 1 WB27X11138 (fuse)
Aaron B.
COMPACTOR KITCHENAID KTTS505EPA0 Unit needs a new directional switch ordered parts; ordrng 1 WP777811 (switch-dir)
William L.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Replaced switch, found 1 led out on top FF area led light module, ordered FF top led light module. ; ordrng 1 W11043011 (module)"
Tyler F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that the evaporator in the fridge is frozen. Found failed thermistor. Ordering fan harness in stock. Customer to defrost unit 48 hours with the doors open before return.; ordrng 1 W11033168 (harns-wire)
William L.
WASHER MAYTAG MVWX655DW1 "F7 E1, found motor run cap wiring loose, reseated motor capacitor wiring plug at cap, ran calibration , ran self diagnostics, unit operating as designed."
William L.
WASHER AMANA NTW4630YQ0 "Replaced tub ring & bleach disp. ran self diagnostics, tested ok"
William L.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "F2E1, checked keypad functions, Ran diagnostics cycle, heater functions tested ok, instructed cx on water temp requirements , use of rinse aids, found unit operating as designed."
William L.
WASHER AMANA NTW4516FW3 "not a recall, This job is not on the same unit as previous job, found unit out of level, leveled unit. ran self diagnostics, found no codes, instructed cx on normal operations, unit operating as designed, returning all parts ordered."
William L.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Replaced ui panel, tested all dispenser functions, all functions tested ok"
William L.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "checked temp settings for freezer & FF areas at temps set at previous visit,( 0 freezer & 37 FF area), checked temps in unit, found 0 degrees freezer & 37, FF area, unit operating as designed. unit does not need service."
William L.
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "defrosted evap area, Replaced evap fan motor & harness, tested evap fan functions, tested ok, unit operating as designed"
Tyler F.
RANGE WHIRLPOOL WFG320M0BS3 "Customer stated that the oven smells strong of gas and the carbon monoxide detector went off. Preheated oven to 350 and checked to make sure flame is coming back on and watching carbon monoxide detector. All,works good at this time. Customer may have had burner on causing leak. No leaks at this time."
Tyler F.
REFRIGERATOR KITCHENAID KRSC503ESS00 Removed and replaced defective door. Tested all works good at this time.
Timothy J.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer states that at least three times the unit has warmed up in the RF and FC and the ice has melted and run out the dispenser. Previous to this the unit was worked on for a frost issue in the FC and the mullion had either been replaced or adjusted. Current temps: FC 14f, RC 41f. IM does not have any stored faults. Ran test 4 and found the valve switches correctly. Very little frost is evident on the FC evaporator . Unit needs a compressor and dye drier.; ordrng"
Tyler F.
WASHER WHIRLPOOL MVWB835DW3 Customer stated that the unit is very loud in the spin cycle. Found failed bearing in gear case. Removed and replaced gear case tested all works good at this time.
Timothy J.
COOK TOP WHIRLPOOL KGCU483VSS Found the orifice holder does not come with the igniter as expected. Ordering part. PLEASE CONTACT BUILDER TO SCHEDULE. THEY ARE REMOVING THE COOKTOP FOR US AND NEED TO COORDINATE WITH THE HOMEOWNERS. BOOK AS AT LEAST A 2 CALL WEIGHT.; ordrng 1 W10833887 (surface igniter)
Tyler F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that the refer has ice build up on back wall. Found frozen evaporator removed and replaced fan harness. Tested all works good at this time.
Tyler F.
OVEN WHIRLPOOL WFG520S0FS0 Customer stated that the oven is not heating up. Preheated oven and turned on and off a few times. Igniter lights every time.
Timothy J.
OVEN JENN-AIR JJW3830DP02 Customer states the unit sometimes cooks 20f under mostly when both ovens are working at the same time. Ran a calibration test on both ovens. Both checked ok and were only about 5-7.6 F off. There are no stored error codes . The sensors are both in range(measured at board connections). Unit needs a new UI.; ordrng 1 W11232121 (UI)
Tyler F.
DISHWASHER KITCHENAID KDTE334GPS0 Customer stated that the unit is not filling with water. Checked float to make sure no obstructions. Ran u it through diagnostics. Unit filled and ran through test cycle. Unit possibly was stuck in a cycle.
Tyler F.
MICROWAVE WHIRLPOOL JMW2430WP02 Customer stated that the unit has an error code F6E0 reset breaker and error code is gone. Quoted customer for oven and microwave controls and well as user interface. Customer to monitor and will call back in if error code reappears.
Timothy J.
DISHWASHER GE GDF510PSMOSS "WATER LEAKING THROUGH THE HEATING ELEMENT CONNECTIONS, REINSTALLED ELEMENT AND SECURED, WORKING AS DESIGNED 5 QuickPics"
Tyler F.
DRYER WHIRLPOOL MGDB850WQ0 Customer stated that dryer is not heating. Found open thermal fuse. Removed and replaced thermal fuse. Tested all works good at this time.; used 1 WP3390719 () from stock
Timothy J.
DISHWASHER FRIGIDAIRE FBD2400KW "Customer states the unit constantly fills with water, unit has a bad water valve.; ordrng 1 807047901 (valve)"
Timothy J.
MICROWAVE WHIRLPOOL WMH31017HS0 Dropped microwave. Replaced parts. Tested. Reinstalled microwave. Unit checks ok and is operating as designed.
Timothy J.
DRYER MAYTAG MEDC215EW1 Unit has an open element TCO. Lint present around unit. Potential. Ent restriction.; ordrng 1 279816 (thermal cut off hi)
Timothy J.
DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit and found no fault codes. Temperature in unit was 91f temp at sink is 120. There is rinse-aid in the dispenser and it seems to be dispensing. Until dills washes and drains. Noted a 5 amp draw on the heater CKT in the appropriate places. Unit is operating as designed. WPTS IS NOT AVAILABLE FOR DOCUMENTATION. Instructed customer to run water until it is hot ,to use all the heating cycles. Informed customer that plastics and overturned dishes will not dry."
Timothy J.
REFIRGERATOR WHIRLPOOL WRS571CIHZ01 Found diffuser noisy. Replaced with PRE ID part. Tested. Unit operating as designed
Timothy J.
REFRIGERATOR WHIRLPOOL GI6SARXXF05 Inspected unit and found the I’m is bad. Replaced I’m and tested. Unit checks ok.
Timothy J.
WASHER MAYTAG MVWX655DW1 9-1(long drain) 0-2(sudsy). Replaced pump. Unit checks ok. No leaks noted.; used 1 W10876600 (PUMP-WATER) from stock
Rod H.
OVEN KITCHENAID KEMC308KSS04 Replaced hinges ordered by prev tech Found this did not fix issue. Replacement springs do not hold door. Reordering.Ordered correct hinges and door frame. Door frame wrapped and bent.; ordrng 1 WP9759413 (liner-door) and 1 WP9760575 (hinge-door) and 1 WP9760576 (hinge-door)
Timothy J.
DISHWASHER MAYTAG MDB4949SDZ0 Customer states there is a high pitch whine during use. No fault codes. Ran a service test and could hear a grinding sound. Customer had a recording of the sound that matched what I was hearing except at this time it was not as loud. Replaced sump assembly. Tested unit. Unit checks ok. No leaks noted. Thank You
Rod H.
DISHWASHER WHIRLPOOL WDT780SAEM1 Top rack slide stop keeps falling offConfirmed Slide stop was melted due to falling out of slide Ordering slide stop right and left.; ordrng 1 WPW10508950 (stop)
Steven W.
WASHER WHIRLPOOL WTW7500GW2 "Ran diagnostics. No error codes found. Found wash plate loose. Reinstalled wash plate screw with blue loctite. Fills, agitates, drains, rinses,& spins properly at this time. Complete."
Rod H.
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 "No cooling in ffd compartment. Freezer not cooling, Confirmed Lowe’s serve agreement Found compressor failed. Evap fan inop shorted won’t turn but voltage read going to it. evap motor shorted the defrost control, Compressor shorted to ground. ; ordrng 1 W10507884 (compressor), 420.00"
Steven W.
RANGE - GAS WHIRLPOOL WFG515S0ES1 "Spark module, harness were returned 03/21.Replaced burner cap kit per tech line, front burner/ igniters. All burners are working properly at this time. Complete."
Steven W.
WASHER WHIRLPOOL WFW5620HW0 "Ran diagnostics. No error codes found. Fills, washes, drains, rinses,& spins properly. Instructed customer on normal water levels for HE machines. Advised customer to use less detergent. Complete."
Rod H.
WASHER MAYTAG WTW8040DW0 Lid broken Confirmed Lid Lid broken due to screws being loose and one fell out.PLEASE OBTAIN APPROVAL FROM LOWES.; ordrng 1 W11101059 (lid)
Steven W.
DRYER MAYTAG MGDX500XW1 "Ran diagnostics- ok. Found idler pulley bearing failing. Replaced idler pulley, cleaned shaft. Vacuumed base & motor. Tumbling & heating properly. Complete."
Steven W.
WASHER MAYTAG MVWX655DW1 "Ran diagnostics. Had f8e1. Cleared error code. Found no hot water in garage. Ran calibration, auto test cycle- passed. Instructed customer to have water heater installed in garage, only ONLY tap cold temp setting until hot water is restored. Fills( cold only ), agitates, drains, rinses, & spins properly. Complete."
Rod H.
WASHER MAYTAG MVWC415EW0 Agitator brokeConfirmed basket drive hub worn out and broken agitator.Replaced parts indicated and calibrated product.Tested out as designed with no leaks.
Rod H.
OVEN WHIRLPOOL WFG550S0HZ0 Returned with ordered parts to complete repair. Installed parts indicated and as designed operation returned no gas leaks.
Raymond D.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Upon arrival unit kept dripping from dispenser. Tested and found water valve leaking and a pin hole located somewhere in door, needs door and valve.; ordrng 1 W10913947 (valve) and 1 W10920712 (dor-fip LEFT BLACK STAINLESS)"
Rod H.
COOKTOP WHIRLPOOL GLT3657RQ01 Leaks gasConfirmed Burner connections at fuel inlet were stripped at orifice holders. Replaced holders and tested out as designed with no leaks.
Raymond D.
REFRIGERATOR WHIRLPOOL MFI2569VEB2 Upon arrival unit intermittently operating. Found HV board shorted with black marks. Need board.; ordrng 1 WP67006390 (box- hv co)
Rod H.
DISHWASHER JENN-AIR JDB9000CWS3 Returned with prev ordered parts and installed. With no issues.
Rod H.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 Returned to replace ordered icemaker with no issuesAs designed operation restored
Rod H.
FREEZER WHIRLPOOL WRT311FZDW00 No cooling in ffd compartmentConfirmed Found broken fan blade...........replacedAs designed op returned.; pckd up 1 WP2163777 (blade-fan)
Rod H.
DRYER MAYTAG MGDB765FW0 Dryer won’t dry clothes.Confirmed Thermal fuse blownReplaced as designed operation returned.; used 1 WP3392519 (THERMAL FUSE) from stock
Raymond D.
MICROWAVE KITCHENAID KEMC307KSS05 Replaced spring and tested unit unit functions as designed
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found no ice to unit. Checked it out and found the board not sending power to the ice maker module ; ordrng 1 W11043763 (cntrl-elec)
Raymond D.
DISHWASHER WHIRLPOOL WDT730PAHV0 "Upon arrival unit not draining. Tested and found drain hose to air gap installed improperly. Rectified installation errors and tested, unit functions as designed. Informed cx that they had a leaking water line from valve to sink. No leaks from unit. Leaks from plumbing."
Patrick C.
LAUNDRY MAYTAG MVWC565FW Found the unit banging on the sides. Needs new suspension it’s lost its tension. Tub bounces ; ordrng 1 W11130362 (SUSPENSION )
Raymond D.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Upon arrival frost in FC and unit leaking water. Found frozen drain tube cause by drain tube not being fully seated, warm air leak into ice maker compartment. Repaired tube. Found cx not closing door all the way causing warm air leak into FC. Instructed cx on proper use and care. Unit functions as designed."
Raymond D.
FREEZER WHIRLPOOL WRT318FZDM05 "Upon arrival ice forming on FC liner. Tested and found clogged drain tube. Defrosted tube and tested, unit functions as designed."
Patrick C.
WASHER WHIRLPOOL WTW7500GC0 Found the unit making noise and clothes stuck under washplate. No noise detected. Needs new washplate though. Removed and replaced Test3d unit. All ops checked good
Patrick C.
DRYER WHIRLPOOL WGD8500DC Found the unit not working properly. Checked errors and there was a communication error stored. Speaker is shorted and the controls aren’t always responding. Needs ui and main control; ordrng 1 W11158455 (UI ) and 1 WPW10739350 (cntrl-elec)
Patrick C.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Ice maker not working at all. The water isn’t coming in the fill tube frozen over. Caused by leaking valve. Removed and replaced valve from ice maker kit. Tested unit. All ops checked good
Patrick C.
DRIYER WHIRLPOOL WGD4815EW Unit making noise while tumbling. Heard noise. Coming from rollers. Needs new repair kit. Removed and replaced kit. Tested 7nit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Removed and replaced doors Nd badge. Tested unit. All ops checked good
Patrick C.
WASHER WHIRLPOOL WTW5000DW2 Chris 7724482524 documented with tech support no issues according to tech support. Referred to customer customer service
Patrick C.
DRYER WHIRLPOOL WGD8300SW2 Found the unit throwing an error code. F1 error. Main control fault. Removed and replaced control. Tested unit. All ops checked good
Patrick C.
WASHER MAYTAG MVWB765FC3 Found the unit having issues with time jumping from more or less. Working as designed. The sensing action is working as it should instructed on use and care
Patrick C.
DRYER-GAS WHIRLPOOL WGD70HEBW Removed and replaced grille. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRS325FDAM Removed and replaced tray. Tested unit. All ops checked good
Michael M.
DISHWASHER KITCHENAID KDTE334GPS0 Cx states unit will fill but not drain.Standing water in tub. Air gap is clearControl board is operational.Ran drain and hump starts and then stops.Used external sump pump to drain unit.Removed drain pump and found impeller seized. No debris found. Tech also found 90° drain hose check valve has failed. Needs drain pump WPW10531320 and drain hose with 90° fitting WPW10545278Return 4-2-19 8-12 requested; ordrng 1 WPW10531320 (pump-drain) and 1 WPW10545278 (hose-drain)
Patrick C.
WASHER WHIRLPOOL WFW75HEFW0 Removed and replaced switch. Tested unit. Checked good at time of service
Kevin M.
WASHER MAYTAG MVWC415EW1 "Agitator really loose and belt is slipping during use. Unit needs new style agitator, cam kit and new belt. Ordering parts. ; ordrng 1 W10721967 (drive pulley) and 1 W10836496 (agitator) and 1 W10846191 (washplate) and 1 WPW10006384 (drive belt)"
Michael M.
REFRIGERATOR KITCHENAID KRMF706EBS01 Cx states unit stopped cooling in both compartments.Tech verified power at outlet. Removed lower rear cover and found ground wire from inverter removed from connector. Installed pin into connector. Rebooted unit and all ops are normal. Service test ran compressor through min to max and is cooling with no issues.
Kevin M.
WASHER MAYTAG MVWX655DW1 "Unit making loud noise during cycle. Found gearcase slipping gears. Failed gearcase. Need to order gearcase, cam kit and belt. Allow 1 hr for repair. ; ordrng 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 W11239857 (BELT )"
Michael M.
FREEZER KITCHENAID KRFF707ESS01 Cx had unit defrosted. Removed door and drawers. Removed and replaced FC evap fan and thermistors. Removed and installed new control boardReinstalled all parts and rebooted unit. Service test all thermistors pass self test. All fans op as designed. Unit is blowing cool air and all ops are normal. Advised cx wait 24 hrs for operating temps. Job complete
Michael M.
WASHER WHIRLPOOL WTW8040DW4 "Cx states unit threw a fault code F3E1 Cx unplugged unit and waited for service repair. F9E1- long drain F3E1-pressure system fault. Accessed control, removed pressure hose and found tech found now blow through pressure hose. Removed Hose and had to drill hole through obstruction into outer tub. Replace hose and air checked and passed. Reinstalled all parts. Cleared faults and ran auto service and passed with no issues. Unit ops as designed job complete"
Michael M.
REFIRGERATOR WHIRLPOOL WRS325SDHZ00 Removed freezer shelves and rear panel.Removed and replaced defrost bi metal wp2182381 per techline. Reinstalled all parts and rebooted unit. Compressor turned on and is blowing cool air. All ops are normal job complete
Michael M.
WASHER WHIRLPOOL WTW5000DW1 Cx states unit was u responsive. Took control assembly apart to access unitNo green light on control.Verified 120 from outlet.Killed power removed and replaced control. Rebooted unit and have power to control.Ran auto service test with cx present and passed all cycles with no issues. Job complete
Michael M.
DRYER MAYTAG MGD5500FW1 Cx states long dry times.Tech found unit ops as designed. Has ignition. Found low pressure from exhaust vent. Took quick picTech moved unit out and corrected dryer exhaust vent. Retested unit and now have adequate air flow. Unit heats as designed job complete
Kevin M.
WASHER WHIRLPOOL WTW8000BW0 "Unit giving f51 error code when basket is spinning. Found that the rotor bolt came loose causing rotor to wobble and give bad rps reading to main control. Tightened loose rotor and tested. All tests good. JH has pre diagnosed part, it needs to be returned."
Kevin M.
DRYER MAYTAG MEDX655DW1 Unit not heating on any cycle. Found open thermal cut-off causing no heat. Removed and replaced cut-off. Tested unit. All tests good.
Kenneth M.
LAUNDRY MAYTAG MVWB835DW2 Found unit not balancing due to worn suspension. Unit is excessively bouncing. Ordering new suspension. Rescheduled customer for 3-28-19; ordrng 1 W11130356 (suspension)
Kevin M.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Took pic of pop. Customer stated the unit is not cooling very well. I tested temps, temps are normal. Instruct customer on not blocking airflow. Holder inside RC has broke not allowing customer to use crispers or shelves. Removed and replaced holder. Tested unit. All tests good."
Kevin M.
WASHER MAYTAG MVWB765FW0 Unit making loud noise during spin cycle. Found that the tub seal has popped up and is rubbing on gearcase shaft causing noise. Removed and replaced gearcase. Tested unit. All tests good.
Kevin M.
DRYER MAYTAG MGDB835DW4 Unit not heating. I found voltage to ignitor but ignitor not glowing. Removed and replaced ignitor. Tested unit. All tests good. ; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Kevin M.
DISHWASHER WHIRLPOOL WDF520PADB7 Unit not draining. Found voltage to drain pump but pump not running. Removed and replaced drain pump. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWB950YG1 Unit is giving f51 error code and not completing cycle. I found loose rotor causing rps sensor not to read properly. Tightened rotor. All tests good.
Kenneth M.
DRYER WHIRLPOOL WED8500DC3 Found unit DOA. Found connections at the power cord loose from past install and over time it became more loose causing arcing. Would not power on. Fully secured power cord down ensuring that screw will no longer back out and tested unit. Unit is working properly.
Kenneth M.
DISHWASHER FRIGIDAIRE FFCD2413US1A Installed motor and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
OVEN WHIRLPOOL KODE300ESS02 Installed vent trim. Unit is working properly. Customer approves
Kenneth M.
DRYER WHIRLPOOL WGD4815EW Found unit not heating due to bad thermal cutoff. Replaced thermal cutoff and tested unit. Unit is now working properly. Customer approves function at this time. ; used 1 W11050897 (CUTOFF-TML) from stock
Kenneth M.
RANGE WHIRLPOOL WFG320M0BW2 Installed spark module and wire harness and tested unit. Unit is now working properly. Customer appproves function at this time.
Kenneth M.
WASHER MAYTAG MVWC416FW1 Found unit with a broken agitator. Replaced washplate and agitator and tested unit. Unit is now working properly. Customer approves function at this time.
Jim S.
DISHWASHER KITCHENAID KDFE104HBL0 The display will shut down. There are no fault codes; ordrng 1 W11305303 (BOARD) and 1 WPW10653840 (door latch)
Kenneth M.
WASHER CROSLEY CAW8350EW1 Installed drain pump and tested unit. Unit is now working properly. Customer approves function at this time.
Jim S.
WASHER ELECTROLUX EFLS617STT0 "Debris in drain pump. Door lock staying closed and motor will not spin. Replaced main board, motor board and latch. Removed debris from pump. Unit tested ok"
Jim S.
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Need to check about the ice maker fill and temp.
Jim S.
WALL OVEN GE JKP90BOM1BB Replaced diode and capacitor. Unit tested ok
Jim S.
DRYER - GAS MAYTAG MGD8200FC0 Installed spring and dryer kit. Unit tested ok
Jim S.
WASHER WHIRLPOOL WTW5000DW1 "Replaced transmission, wash-plate and hub. Unit tested okSoap is the issue"
Jim S.
ICE MAKER WHIRLPOOL GI15NDXTQ0 The evaporator plate is rough and is stopping the ice from dropping down onto the cutter grid. I cleaned the surface of the evaporator as best that could be done.If this doesn’t work the evaporator will need to be replaced and the cost would not be worth it.
Jim S.
DISHWASHER KITCHEN AID KDTM404EWH3 F9E4Replaced soap dispenser
Jim S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced faulty ice maker. Unit tested ok
Jim S.
WASH/DRY COMBO MAYTAG MVWB850YW1 Replaced water valve. Unit tested ok
Jesus C.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Customer states that unit filter is not coming out. Checked unit and found the filter stuck. Removed cover and found the filter assembly upper piece out of place. Placed cover back in and tested filter system. Placed cover back and tested filter housing. Unit is now working as design.
Jesus C.
WASHER WHIRLPOOL WTW7000DW0 Customer states that unit Is making a noise when agitating. Checked unit and found the agitator worn and loose. Removed washplate and installed new. Ran calibration test and auto test. Unit is now working as design.F0-E5 Off balance loadF2-E1. Stuck button
James M.
OVEN KITCHENAID KODE507EBS03 Unit has flickering lights inside oven. Ordering new central electric will return 3-30 to install. ; ordrng 1 W11179310 (CNTRL-ELEC)
Jesus C.
WASHER AMANA NTW4516FW3 Customer states that unit is not responding. Checked unit and not power to control. Removed panel and voltage to control is 118 vac. Removed power and control board. Installed new control and assembled unit. Plugged unit back in and calibrated. Ran auto test and passed. Unit is now working as design.1-424-644-4660
James M.
WASHER WHIRLPOOL WTW7300DW2 "F0e3 Off balance error code x2, f2e1 stuck key x1. Found unit making noises whil agitating and spinning no. Checked washplate and found teeth found and skipping during spin. Ordering new washplate. Will return 3-30 to install. ; ordrng 1 W10752283 (washplate)"
Jesus C.
REFRIGERATOR MAYTAG M8RXEGMAB00 Removed evaporator and installed new. Pulled vacuum and recharged unit. Checked evaporator and it’s creating a good frost pattern. Assembled unit and it’s working as design.
Jesus C.
DISHWASHER WHIRLPOOL WDF760SADM0 Customer states that dispenser is not working. Ran diagnostics and found several error codes. During test found the dispenser door not opening. Also found the airgap obstructed. Cleared airgap and installed new dispenser. Unit is now working as design.F6-E6. Cool waterF8-E1 Slow drain
Jesus C.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Customer states that unit is creating ice on both liner of freezer. Pulled unit and replace drain tube. Placed unit back in cabinet and defrosted ice from freezer. Unit is working as design.
James G.
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Customer is changing filter every month or so, they have installed a prefilter under sink which is about five feet from refrigerator. I think possibly the blue vinyl line may be breaking down causing filter to plug. Line from sink to blue line is copper ; rqstng P&A on 1 8003RP (tube-water)"
James M.
DRYER - GAS WHIRLPOOL WGD75HEFW0 Installed dryer repair kit and tested unit. Unit now functions properly and customer approves. ; used 1 4392067 (DRYER REPAIR KIT) from stock
James M.
RANGE WHIRLPOOL WFG505M0BB2 Replaced board and tested unit. Unit is working as intended. All top burners spark and bake and broiler settings confirmed glow bar operation.
James M.
FREEZER WHIRLPOOL WRX735SDHZ00 Upon inspection. Ice maker not filling. Ran ice maker test. Jumped node T and H. Ice maker completed cycle and filled as Intended. Water filled and ice maker is cooling as intended. Informed customer that ice should be dropping within a couple of hours.
James M.
WASHER WHIRLPOOL WFW75HEFW0 Ran calibration and tested unit. Unit is functioning properly at this time and customer approves.
James M.
DISHWASHER FRIGIDAIRE FFCD2413US "Unit not draining due to disposal plug not removed. After removing plug, unit is working as intended and customer approves."
James G.
DISHWASHER KITCHEN AID KDTE104EWH1 Replaced listed part Tested ok
James G.
DISHWASHER KITCHENAID KDFE104HBL0 "Unit operating normally at time of visit. Ran wash and drain, No unusual noise detected Customer will call back if returns."
James G.
DRYER WHIRLPOOL WGD7300DW0 Replaced listed parts due to wearTested ok
James G.
DRYER WHIRLPOOL GEW9250SU0 Bad coils; ordrng 1 279834 (2 coil gas valve set)
James G.
DISHWASHER KITCHENAID KUDS30IXSS8 Replaced listed parts Tested ok
James G.
REFRIG/SIDE-BY-S KITCHENAID KRSF505EBL00 Replaced listed part Tested ok
James G.
WASHER SPEEDQUEEN AWN43RSN115TW01 "Unit is spinning upon arrival, did find both fill screens plugged, cleared screens and advised customer"
James G.
M/W OTR WHIRLPOOL WMH32519HZ3 Replaced listed part Tested ok
James G.
FREEZER KITCHENAID KRMF706EBS01 Replaced listed parts Tested ok
Isidore A.
REFRIGERATOR WHIRLPOOL KSSC48QTS02 "replace customer supplied Water and ice maker dispenser switches W10133603, test failed found dispenser user interface WPW10151236 bad, ice dispenser door motor WPW10205979 weak and ice chute door WP2180353 not sealing. Parts ordered; ordrng 1 WP2180353 (door-chute) and 1 WPW10151236 (cntrl-elec) and 1 WPW10205979 (motor)"
James G.
DISHWASHER WHIRLPOOL WDT970SAHZ Customer canceled by phone per Adrian
James G.
REFIRGERATOR GE PSC23SGPASS "Fill cup off of ice maker, reinstalled, lots of ice around fan cowling suggested to customer to turn unit off for about 36 hours with door openPLEASE MAIL RECEIPT TO CUSTOMER"
Isidore A.
WASHER WHIRLPOOL MHW3505FW1 "W10911040 user interface error and water not filling, water valve W10599356 making noise. Parts ordered; ordrng 1 W10599356 (water inlet valve) and 1 W10911040 (panel-cntl)"
James G.
WASHER GE GTW485ASJ2WS Lid not locking and drain pump has loose impeller Replaced listed parts Tested ok
Isidore A.
WASHER WHIRLPOOL WFW5090GW Removed dryer found user interface getting 16VDC AT 1-4 terminal on UI and 5 VDC AT 1-3 terminals ok still no display new control found to be defective test harness from main control to user interface for continuity test ok at all the three terminals reordering user interface W11046208. Note ORDERING ACU W10840661 IF NEEDED.; ordrng 1 W10840661 (timer) and 1 W11046208 (cntrl-elec)
James G.
DISHWASHER FRIGIDAIRE FFID2426TD2A Replaced listed part due to not draining Tested ok
Isidore A.
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Removed freezer door and drawer, Removed old ICEMAKER and installed new ice maker test fill ok at this time. Reinstalled door and freezer drawer."
Isidore A.
REFRIGERATOR KITCHENAID KSC23C8EYY02 Customer needs to defrost Before service ordering new user interface WPW10623106 and control WPW10235503; rqstng P&A on 1 WPW10235503 (cntrl-elec) and 1 WPW10623106 (cntrl-elec)
Isidore A.
WASHER WHIRLPOOL WTW5000DW1 "Removed console and old water valve, installed new water valve and test for leaks ok at this time. Washer working at his time"
Isidore A.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Remove left side level leg roller and installed new leveling leg test refrigerator ok at this time
Isidore A.
DRYER WHIRLPOOL WGD92HEFW0 "Found no codes, customer states dryer takes to long too dry. Removed top and front panels, found dryer coils connector harness loose removed and refasten connector terminals. Reinstalled front and top panels, test dryer operation at timed dry for 10 minutes, ok at this time, too customer satisfaction."
Isidore A.
DISHWASHER KITCHENAID KDTE104DSS1 Removed and Installed new control and drain motor test for leaks and operation ok at this time
Isidore A.
DISHWASHER WHIRLPOOL KDTM354DSS5 "Found wash motor not circulating water. Removed old wash motor assembly and installed New wash motor assembly, test for leaks and operation ok at this time."
Irvin F.
WASHER HOTPOINT HTW200ASK1WW CX says the washer is not operating. Checked error codes found one for lock. Replaced the lock test passed. All ops normal. Ready for service. ; used 1 WH01X27954 (LOCK) from stock
Irvin F.
RANGE GE JGBS62DEK1WW "Removed gas and power. Installed replacement parts. Returned power, and gas all test good unit is working properly. All ops normal."
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP2 "The unit has a failed evaluation motor. Cause of frosting, and poor cool. Confirmed power to motor is 120v. Installed Evan motor thermo and control. Powered unit, all ops normal. Ready for service."
Irvin F.
WASHER WHIRLPOOL WFW8400TW03 "Cx says the unit is unbalanced. CONFIRMED. in spin the unit is bouncy. Needs new spring and suspension. The hello flange is warped mcausing small leak. ; ordrng 1 280159 (spring,suspension) and 1 WPW10111435 (bellow) and 4 WPW10163171 (shock-absr)s"
Irvin F.
M/W OTR WHIRLPOOL WMH31017HS "Unit came with home. Cx says the surface light failed. Test button confirmed issue. Power to out let is good. Found the holder has a bad connector. Re0laced lamp, and holder. Powered unit, passed. All ops normal."
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 The unit has a failed evaluation motor. Cause of poor cooling. The motor needs to be replaced. In order. ; ordrng 1 242077702 (motor)
Irvin F.
RANGE WHIRLPOOL WFG515S0ES1 Right rear flame is low per cx. When flame is at lowest setting the flame not present. The valve in was good. Raises the flame for cx. The unit now has a flame on lowet setting. All ops normal.
Irvin F.
DISHWASHER WHIRLPOOL WDF330PAHS3 "Cx says the DW is giving poor dry. The unit has no errors. CX INSTRUCT ON THE RINSE AIDE, AND IT OPERATION. recommend turn8ng water temp up to plus 130 and run water before cycle starts to insure hat water at start of cycle. All ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Removed power. Replaced evap motor. Powered unit observed frost pattern, forming completely. Assembled unit, all ops normal. Cx mentioned the water is not dispensing. Checked water flow source, good. Valves opening getting 120v. The switches and dispenser is good. Cx needs new filter. All other functions normal."
Irvin F.
WASHER WHIRLPOOL WTW5000DW1 "Cx says the start button not operating. Checked main control for 5dc volts, present. The cx was not aware of loading and operational controls. CX INSTRUCT ON THE USE AND OPERTION."
Irvin F.
DRIYER GE GTD42EASJ2WW "Dryer is making a scraping noise. Confirmed issue. Checking unit found broken slide. Installed slides. Assembled unit and test, passed all sounds normal. ; used 2 WE3M51 (SLIDE) from stock"
Irvin F.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced middle freezer drawer. Test to insure all door open/close properly. All ops normal.
Irvin F.
OVEN WHIRLPOOL WFC310S0EW3 "Cx say the oven is not heating properly. Says the display says 350, but their internal temp sensor says something else. Cx is not listening to instruct on how it works use foul language saying it BS TO HAVE TO WAIT ADDITIONAL TIME IF DISPLAY READS AT TEMP. tried to explain in pastries cakes and such wait 15-20 minutes more before putting pastries in the unit. Cx will not hear anything I said after that. Refereed back to WP. Power to the unit all ops and functions are good. Cx has unreasonable expectations CX INSTRUCT ON UNIT."
Hector Z.
DRYER WHIRLPOOL WED95HEDC0 "Electric dryer not running. Checked unit and found broken drive belt. Installed a dryer repair kit, and removed all lints.Tested ok."
George Y.
REFRIGERATOR KITCHENAID KRFC704FBS00 Found refrigerator bin still getting stuck need to replace door ice control ice container ok to order parts.; ordrng 1 215571200 (door ice contnr) and 1 W10910401 (ice-contnr)
Hector Z.
WASHER WHIRLPOOL MHW3505FW1 "Washer displaying an F3E1 code (Water level system error). Removed top and manually open the door and check for any restriction of the pressure switch hose. Ran a quick diagnostic test and erase code, also ran a normal cycle. Tested ok."
George Y.
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed part tested check out ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found refrigerator working ok freezer has some stains customer wipe off check out ok complete. No dents or dings cause by tech.
George Y.
FREEZER KITCHENAID KRMF706ESS01 Found refrigerator missing water filter customer to replace for water pressure also freezer door Handel loose rethighten retested check out ok complete. No dents or dings cause by tech.
George Y.
KITCHEN WHIRLPOOL WDT720PADM2 Found dispenser not functioning not releasing jet dri ok to replace dispenser tested check out ok complete. No dents or dings cause by tech.
George Y.
DISHWASHER WHIRLPOOL WDF520PADW7 Installed parts tested check out ok complete. No dents or dings cause by tech.
Erick S.
DISHWASHER KITCHEN AID KDFE104DSS3 Cycled unt snd found heat error on board. Found shorted /open element and nvoltegr coming from board. Both parts are failing and will need to be replaced. Also found top rack with cracked adjusters causing it to fall and will also need to be replaced.; ordrng 1 W10703867 (heater) and 1 W10875442 (cntrl-elec)
Erick S.
WASHER GE GTW460ASJWW "Installed spring,cam,clutch and pulley. Retested it and it passed all tests with no errors, job comp"
Erick S.
WASHER ELECTROLUX EFLS627UIW "Installed new parts on unit, retested It snd it passed all tests with no errors. Job complete"
Erick S.
WASHER MAYTAG MVWB755DW0 "Cycled unt and found getting voltage but not responding. Replaced pump, rested it snd it’s now draining and cycling. Job complete"
Erick S.
OVEN WHIRLPOOL WFG520S0FS0 Cycled unit and found not voltage coming from spark module to ignitor. Inspected harness and it passed tests. Found relay on main control not opening and main control I’ll need to be replaced ; ordrng 1 W11027098 (cntrl-elec)
Erick S.
DRYER WHIRLPOOL WGT4027HW "Found bad door catch causing it to be really hard to close and open it. Replaced catch, retested it with cust and itpassed all tests with no errors Job complete"
Erick S.
REFRIGERATOR WHIRLPOOL WRF736SDAB Cycled unit And found with e2 rrror indicating ice make pr motor out of position. Through testing also fan not running which may have caused ice maker motor go out. Both will need to be replaced; ordrng 1 W10846539 (evaporator fan blade) and 1 W11294907 (icemaker)
Erick S.
DRYER - GAS WHIRLPOOL WGD75HEFW0 Cycled unt and found unit was th open thermal fuse causing it not to heat. Repalced fuse. Retested it and it passed all tests with no errors. Job comp; used 1 3392519 (
Erick S.
FREEZER WHIRLPOOL WRX986SIHZ00 Left rail is missing bearings causing bracket to get stuck and extend all the way. Unit will need new bracket rail; ordrng 1 W10850332 (bracket LEFT)
Erick S.
DRYER MAYTAG MGDC215EW Unit making loud noise due bad bearing on roller. Replaced with new roller kit. Retested it with cust and it passed all tests with no noise . Job complete ; used 1 4392065 (DRYER REPAIR KIT) from stock
Erick S.
DRYER MAYTAG MEDX655DW "Cycled uni and found start button not secured to console, not allowing start button not to engage. Accessed console and found locking tab off causing switch to fall through console. Reinstalled switch , locking tabs, and secured console. Retested it and it’s now cycling and heating with no errors. Job comp"
Erick S.
WASHER MAYTAG MVWC565FW Cycled unit and found unit with bad shifter causing unit not was correctly and motor making strange noise. Replaced shifter. Retested it and it passed all tests with no errors. Job complete
Erick S.
REFRIGERATOR JENN-AIR JFC2089BEM01 Found thermistor out normal resistance range causing failure replaced sensor. Retested it and it passed all tests with no errors. Job comp
Erick S.
WASHER AMANA NTW4516FW3 Installed new cam. Retested it and it passed all tests with no errors or noise. Passed diagnostic testsint with no faults. Job complete
Erick S.
WASHER GE GTW330ASKWW "Cycled unit and found water valve failing causing it not remove detergent. Replaced valve, retested it, it’s not filling snd passed all tests with no errors, job complete"
Dane K.
WASHER MAYTAG MVWX655DW0 "Upon arrival the wash plate would spin in the spin cycle not hole shown basket. Had to break wash plate to inspect hub. Metal part of wash plate welded to shaft of gear case. Unit needs new washplate, gearcase and hub drive.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)"
Dane K.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Removed and replaced pump and hose and tested unit functions normal now
Dane K.
OVEN GE JK3500SF3SS Install double oven. Removed and replaced cooling fan and since her chipboard. Reinstalled oven and tested unit in front of customers. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL HR83321664 Customer had a power outage and the unit was giving a PO display. Show the customer how to confirm the message to clear the display. Instructed customer on proper use in care of unit. Unit functions normal
Dane K.
DISHWASHER KITCHENAID KDTE204EPA1 Upon arrival the unit was not draining. Found voltage getting to drain pump the drain pump had glass in it and burned out the motor. Removed and replaced pump and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MHW8200FW Upon arrival unit was giving sides code and only the drain pump would run. Found the unit with bad analog pressure switch. Remove and replace pressure switch and tested unit. Unit functions normal now; used 1 WPW10448876 (ANALOG PRESSURE SWITCH) from stock
Dane K.
WASHER MAYTAG MVWB765FW Removed and replaced lid and hinge and tested unit. Unit functions normal now
Dane K.
OVEN WHIRLPOOL WFG525S0HV0 Find arrival of the door would not close and was making a popping noise. Found both hinges and receiver is bent. Removed and replaced hinges and receivers and tested unit. Unit functions normal
Chris M.
WASHER MAYTAG MVWB725BW0 Customers issues that wash machine is not finishing cycle clothes are coming out wet and dirty. Enter diagnostics receive multiple error codes dealing Stater and rotor. Found a bunch of metal grinding’s underneath wash machine.Also suspension was shot.; ordrng 1 280146 (rotor) and 1 W10440729 (suppension ball) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)
Chase F.
FREEZER FRIGIDAIRE LGHB2869TF5 "Diagnosed unit, found a bad ice maker in freezer section. Checked for water pressure to dispenser and top ice maker. Both are good. Will need new lower ice maker.5304504052 par number from tech line; ordrng 1 5304504052 (ice maker)"
Chase F.
WASHER ROPER RTW4516FW1 "F8e1, f5e3, Received no fill long fill error code. Unit getting stuck in “sensing”. Water valve screens are clogged up. Will need new valve. ; ordrng 1 W11210459 (VALVE)"
Chase F.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Still no ice, not getting proper voltage readings coming from board. ordering new boards. ; ordrng 1 W11099565 (CNTRL)"
Chris M.
RANGE AMANA ACR4303MFS2 Upon arrival and after speaking with customer she informed me that She saw a spark or a ark Of light coming from the top right of the consul by the Right front burner knob. I proceeded to pull back panel off did not see any signs of burning our arc markings. I did fine loose connection at Right front burner switch. I then use my meter To check to make sure switches we’re operating normal. They all tested good Then tightly secured all connections. Check for proper function on cooktop and oven everything checks out good. Job complete
Chris M.
MICROWAVE OVEN FRIGIDAIRE FPMO209RFB Customers issue is microwave door is not opening every time when button is pushed. Removed and replaced lever. Check for proper function door is opening. Microwave is set in a weird location down below in a cabinet about knee-high .Microwave is functioning as designed though.Job complete
Chris M.
DRYER WHIRLPOOL WGD4815EW2 Customers issue is the new dryer would not heat. Dryer is hooked up to liquid propane. Checked for proper orifice which was correct. Found thermal fuse and high limit Switch to be no good replaced parts tested for proper function everything checks out good. Job complete; used 1 WP3392519 (THERMAL FUSE) from stock
Chase F.
WASHER WHIRLPOOL WTW8040DW2 "Installed new board. Calibrated unit. Ran unit through test mode, Unit now running through all cycles with no problems. Unit working by design."
Chase F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed new ice maker. Everything else tested good. Unit working by design.
Chase F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Found major ice blockage in ice bucket and ice maker where water comes in. Cleared all ice blockage and installed new ice maker. Ran unit through ice maker test, unit passed test. All other specs working great, unit now working by design."
Cesar H.
DISHWASHER KITCHENAID MDB4949SHZ0 Found door does not close won’t latch found problem to be door hinges. Causing door not to line up rerouted for hinges ; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)
Chase F.
DISHWASHER FRIGIDAIRE FFID2426TD0A "Installed new drain pump and cleared blockage in line. Unit now draining with no problems, and running a complete cycle. Unit working by design."
Chase F.
DISHWASHER KITCHENAID KDTE334GPS0 Found major blockage in drain peep hole. cleared blockage and retested unit. Unit now draining with no problems. And running a complete cycle. Unit now working by design.
Cesar H.
DISHWASHER FRIGIDAIRE FGCD2444SA2A Replaced pump and flap tested good