Near Bakersfield, CA 93305
Patrick
Job Details:
03/16/2020
WASHER MAYTAG A212
Removed and replaced the hose tested and it failed once worked twice. Customer okayed repair
Near Bakersfield, CA 93305
Patrick
Job Details:
03/16/2020
ICEMAKER KITCHENAID KUIX505ESS1
Filter was jammed in the unit and not coming out customer didn’t want to break it. I had to forcefully turn it. One of the tabs was catching on the filter. Filter can now be removed by customer. Customer to buy new filter
Near Grand Terrace, CA 92313
Rod
Job Details:
03/16/2020
REFRIGERATOR MAYTAG MFI2569YEW0
Leaks water from side onto floorConfirmed Found drain duck I’ll stuck closed....................replaced drain tube struck stockCleared all ice from product and drain below evaporator.Still does no Email; used 1 W10619951 (TUBE DRAIN) from stock
Near Rialto, CA 92376
Rod
Job Details:
03/16/2020
WASHER MAYTAG MVWB765FW3
"Lid hinge screws loosened and lid binding resulted, buckling the lid causing breakage not an abuse issue.Ordering lid and 4 screws.; ordrng 1 W11259006 (lid) and 4 WP693995 (screw)sReturned to replace defective lid with no issues as designed operation had returned"
Near Moreno Valley, CA 92557
Rod
Job Details:
03/16/2020
MICROWAVE WHIRLPOOL WOCA7EC0HZ03
*****Vonnie: authorization pending needed to uninstall oven to access controls.Confirmed dead machine power to control but none out to interface nor other components.Ordering control manager and user interface control.Consumer just purchased a KB HOME and machine failed. Needs major parts to replaced. Special order parts.; rqstng P&A on 1 W11188752 (fuse) and 1 W11261165 (cntrl-elec) and 1 W11428588 (CONTROL INTERFACE) and 1 WPW10017410 (fuse)
Near Grand Terrace, CA 92313
Rod
Job Details:
03/16/2020
DRYER AMANA NED4655EW1
Won’t dry clothes has 1 year additional warranty through Rent-a-Center Confirmed Door not closing properlyDoor letting air out at bottom left at catch side........corrected and as designed op resumed with proper airflow.
Near Riverside, CA 92507
Rod
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Frosting up in ffd evaporator again. 6 months since last repair for same issue.Cx said three times in past this issue has been repaired. Does not want repaired.would like a replacement product.Ffd defrost components inside evap cover have been replaced and all electronics had been replaced well numerous times before. Issue is chronic.Found big ball of ice on left side bottom of fresh food evaporator. Aoppears to be a restricted sealed system. Freezer compartment at 0.9 degrees and still dropping. Fresh food compartment at 67degrees. Deli monitor has now failed. Contacted wfcc techline spoke withTJ ref #7727357620. Deemed unrepairable by wfcc techline.Contacted Vonnie to reach out to AIG FOR PROCESSING.
Near Los Angeles, CA 91423
Isidore
Job Details:
03/16/2020
DRYER AMANA NED4655EW1
"Found timer moves easily has power 240 no power out , removed and installed new timer breaker cut off terminal block burnt 279320 shorted. Part ordered; ordrng 1 279320 (terminal block)"
Near Riverside, CA 92509
Rod
Job Details:
03/16/2020
DRYER MAYTAG MGDC215EW2
Noisey .....thumping and rattlingConfirmed....... replaced support roller belt kit from truck stockFound worn support rollers and belt as designed operation returned; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Modesto, CA 95356
Cruz
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW8000DW0
"Needs more work- found gear case leaking oil onto floor, found wash plate to be stripped at shaft, found weak suspension rods basket is hitting side when agitating, checked unit for codes found none, ordering parts for unit. ; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy)"
Near Los Banos, CA 93635
Kenneth
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV00
Unit no tr dispensing water. Water was shut off turned on water and still not dispensing. Replaced water valve and tested unit. Unit is now working properly. Customer approves function.
Near Riverside, CA 92504
Kevin
Job Details:
03/16/2020
WASHER MAYTAG MVWB765FW4
Customer concerned with water levels. I tested water levels. All tests normal. Instructed customer on use and care.
Near Dos Palos, CA 93620
Kenneth
Job Details:
03/16/2020
WASHER MAYTAG MVWC565FW2
Found unit not agitating or spinning. Found lid not locking. Replaced lid lock and tested. Unit locked. But didnt spin still. Found wire harness plugged into motor. Wires broken and arked on motor. Ordering control motor and harness. Did not reschedule due to part availability ; ordrng 1 W11399433 (Control) and 1 W11255099 (Harness) and 1 W10885487 (Motor)
Near Los Banos, CA 93635
Kenneth
Job Details:
03/16/2020
DRYER MAYTAG MEDX655DW1
Unit not working properly. Not not fully sealing. Replaced catch and tested. No heat. Found bad thermal cutoff. Reset thermal cutoff and cleared ducting on dryer. Instructed customer that thendryer vent needs to be clean or problem will happen again. Customer approves.
Near Los Banos, CA 93635
Kenneth
Job Details:
03/16/2020
WASHER MAYTAG MVWC565FW0
Installed belt and tested unit. Unit is now working properly. Customer approves function at this time.
Near Santa Clarita, CA 91350
Raymond
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
"Make 3 call count. Unit has continuous frost problem. 3 way valve and sealed system good. Need air channels, evap covers, drain pan, control evap motor and support.; rqstng P&A on 1 W10836964 (pan-drip) and 1 W10860238 (air-tower) and 1 W11211387 (cover-evap) and 1 WPW10469927 (housing)"
Near Burbank, CA 91505
John
Job Details:
03/16/2020
DISHWASHER JENN-AIR JDTSS244GS0
"The left Upper rack track system, came apart. Replace both left and right upper slide for the racks. The dishwasher tested good with no fault codes."
Near Los Banos, CA 93635
Kenneth
Job Details:
03/16/2020
WASHER WHIRLPOOL MVWC465HW2
Found wetness during fill. Replaced drain pump and valve. Hose had no holes. Tested unit. Unit is now working properly. Customer approve function at this time
Near Canyon Country, CA 91387
Raymond
Job Details:
03/16/2020
WASHER WHIRLPOOL MVWB765FW3
"Upon arrival cx states unit has F3E1 fault, tested and found no clear restriction on pressure hose. Used drill bit and opened pressure port per SP. tested unit, unit is working as designed. Informed cx this is cheapest route. If unit persists control would be the failure. Cx did not want further repair at this time. Collected 115 SC."
Near Riverside, CA 92509
Kevin
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Unit not cooling in both compartments. I found FC temp at 44 degrees and partial frost pattern. Low side sealed system leak. Unit needs compressor and evaporator. Ordering parts. Allow 3 hours on return. Needs sealed system autho. ; rqstng P&A on 1 W11209866 (compressor) and 1 WPW10313899 (evaporator)
Near Riverside, CA 92506
Kevin
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Unit not making ice. When I put unit into diagnostic to test ice maker, the front interface started to reset itself and then main control just running 3 way valve over and over. Software issue suspected. Ordering user interface. I will use main control on return. ; ordrng 1 W10848301 (cntrl-elec)"
Near Modesto, CA 95358
Cruz
Job Details:
03/16/2020
DRYER MAYTAG MEDX655DW1
"Fixed 4 FCC- cx claims unit is not drying clothes properly long dry times, cx has a restriction in there housing venting that is causing long dry times, found door seal to be shredding from normal wear, installed new part (door seal, adhesive) door seal ok, unit is heating as designed as well. Cx ok repair."
Near Riverside, CA 92508
Kevin
Job Details:
03/16/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
Unit not cooling enough in RC and freezer door not closing properly. I found mullion strip not making contact with cabinet allowing outside air into RC causing warm temps. I adjusted left side RC door to correct issue. Freezer door not closing due to upper adaptors being broken causing upper drawer not to go back all the way. Unit needs left and right side adapters for upper drawer in FC. Ordering parts. ; ordrng 1 W11131390 (bracket) and 1 W11161915 (bracket)
Near Exeter, CA 93221
Michael
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM00
Cx states unit is not cold enough milk is spoiling quickly.Found temp adjustment set to normal. Checked freezer temps with thermal probe and is at 14°No ice build up inside unit.Compressor is not running and condenser fan is not running. Rebooted and cycled thermostat but still cannot get any fans to engage. Replaced main thermostat W10866230. Rebooted unit and all fans and compressor now are running and blowing cool air. Advised cx to wait 24 hours for operating temps. Job complete
Near Porterville, CA 93257
Michael
Job Details:
03/16/2020
WASHER MAYTAG MHW6630HW0
Cx states on first wash cycle the bellow outer spring came off and door would now not shut.Reinstalled bellow onto front panel. Installed bellow spring clamp. Door now closes as designed. Job complete
Near Fresno, CA 93705
Irvin
Job Details:
03/16/2020
DRYER WHIRLPOOL WED49STBW1
"The dryer motor failed. Timer door switch start button, all check good. ; ordrng 1 279827 (motor!dryer)"
Near Burbank, CA 91505
John
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KBBR206ESS01
"Replaced four lights inside the refrigerator section. The top left one was burnt out in the bottom right one was burnt. After replacing the lightbulbs the refrigerator tested good. Note, the customer is not happy with the different color of the lights the new lightbulbs are dim compared to the old lightbulbs."
Near Porterville, CA 93257
Michael
Job Details:
03/16/2020
WASHER WHIRLPOOL WFW560CHW0
"Cx states unit would not drain.Found two large blankets inside washerC9E1- long drainRan drain pump and drained out all water as designed.Ran auto test 12 and unit filled, tumbled, drained and hi speed spin passed all cycles as designed. Cx is using non approved soap causing long drain issue. Took quick pic of soap. Advised cx on proper soap use and loading to separate bulky items from normal laundry. All ops are as designed at this time. No functional failures job complete"
Near Santa Clarita, CA 91350
Raymond
Job Details:
03/16/2020
WASHER MAYTAG MVWB855DC3
"Upon arrival cx states she has heard a noise 3 times but can not pinpoint the intermittent noise. Tested unit empty and loaded no noise heard, unit passed alll tests. Cx also states unit will still fill after water is shut off, this is normal. Instructed cx on proper use and care, cannot duplicate noise. Informed cx to record noise if possible. Unit functions as designed at this time."
Near Tehachapi, CA 93561
Patrick
Job Details:
03/16/2020
WASHER WHIRLPOOL WFW8540FW1
Removed and replaced ran auto test. All ops checked good at time of service
Near Templeton, CA 93465
Tom
Job Details:
03/16/2020
WASHER MAYTAG MHW7100DC0
"Entered diagnostics, found error code F3E1. Ran diagnostic tests, all components functional, no errors detected. Customer states that unit will complete cycles intermittently, tech suspects Pressure Switch. Order Pressure Switch and Control Board./Control Board - (W11029154)Pressure Switch - (WPW10448876)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY, TECH REQUIRES EXTRA SLOTS/RO - 6957618-01 = other unit, is a recall for TR/RO - 6991832-00 = current ticket, order parts with other ticket/Calling Dispatch - Informed Dispatch that there is a second ticket for this customer that is a Recall on TR, two laundry sets in one home. RO Number given by retailer, Dispatch will research and provide pseudo for tech to order a Drain Pump./Drain Pump - (WPW10605427)/NOTE - RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY, AND WITH OTHER TICKET FOR SECOND WASHING MACHINE, TECH REQUESTING ADDITIONAL SLOTS FOR BOTH MACHINES; ordrng 1 W11029154 (cn
Near Victorville, CA 92392
Cesar
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW5000DW2
Replaced gear case and pulley calibrated and tested all checked good
Near Lancaster, CA 93536
Jonathan
Job Details:
03/16/2020
REFIRGERATOR WHIRLPOOL WRS315SNHM
Found defective thermistor. Replaced defective thermistor. Tested unit and is working properly.
Near Beverly Hills, CA 90210
Isidore
Job Details:
03/16/2020
WASHER WHIRLPOOL CAE2745FQ1
Commercial laundry Needs keys to test . TNT does not know of keys or proof of purchase. SB web shows purchased 11/15/ 2019 labor warranty over 3 months ended 3/15 2020Parts coverage 2years 11/15 2021Not able to verify without keys(coins ? Where’s the quarters); saved tckt
Near Lancaster, CA 93535
Jonathan
Job Details:
03/16/2020
WASHER WHIRLPOOL WFW560CHW0
Replaced defective latch. Found defective control ; ordrng 1 W11322879 (cntrl-elec)
Near Palmdale, CA 93552
Jonathan
Job Details:
03/16/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Replaced defective dispenser. Tested unit and is working properly
Near Templeton, CA 93465
Tom
Job Details:
03/16/2020
ICE MAKER KITCHEN AID KUIX535HPS00
"Entered diagnostics, all sensors good, Water Valve good, Recirculation Pump good, Drain Pump good, Cooling and Heating good. Had a power shut down during diagnostics. Ran unit in normal operation for observation, another power shut down with self restart. Order Control Board and Recirculation Pump, tech noticed different levels of water per fill./Control Board - (W11034363)Recirculation Pump - (W11325175); ordrng 1 W11034363 (cntrl-elec) and 1 W11325175 (PUMP)"
Near Acton, CA 93510
Jonathan
Job Details:
03/16/2020
WASHER MAYTAG MVWC565FW0
Found broken agitator. Found broken agitator. Tested unit and is working properly
Near Agoura Hills, CA 91301
Joe
Job Details:
03/16/2020
RANGE JENN-AIR JDRP548HL00
Units control panel was damaged from whirlpool shipping. Replaced control unit is functioning as designed. Job com0lete.
Near Arvin, CA 93203
Patrick
Job Details:
03/16/2020
WASHER MAYTAG MVWC565FW
Unit not going into spin cycle. Checked errors and there was a lid lock error. Needs new lid lock. Removed and replaced tested unit. All ops checked good
Near South El Monte, CA 91733
Andy
Job Details:
03/16/2020
FREEZER AMANA AZF33X16DW00
"No cooling, replaced compressor and tested unit working properly"
Near Madera, CA 93636
Timothy
Job Details:
03/16/2020
RANGE - GAS MAYTAG MGS8800FZ0
Called WPTS( 7727357330) found 10vdc at the bake valve on the regulator but it is not opening. Per WPTS the DSI is getting voltage from the main board or it would not attempt to ignite. The igniter sparks but there is no ‘click’ when the valve is supposed to open. The gas line is too short so I can not have it connected when checking voltage to various components. The unit seems to perform differently when the gas line is connected. I suspect this is because it is providing a ground to the unit when it is connected.The power cord has no ground prong. The cooktop burners ignite. I have tried the bake with the gas shut off on the regulator in both positions. I have checked install manual for the correct position of the shut-off. WPTS wants me to put another regulator on the unit. ; rqstng P&A on 1 W10861656 (regulator) and 1 W10889764 (cord-power)
Near Thousand Oaks, CA 91320
Joe
Job Details:
03/16/2020
WASHER MAYTAG MHW6630HW0
Replaced ui control unit is now functioning as designed. Job complete.
Near Delano, CA 93215
Erick
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00
Call tech line in formed of findings. Made adjustments on control and top freezer. Unit passed all test at the time of service. Job complete
Near Madera, CA 93636
Timothy
Job Details:
03/16/2020
DISHWASHER JENN-AIR JDTSS244GP0
Installed LH and RH tracks. Called WPTS(7727359469) and asked about the lower rack was covered . WPTS states this is covered for 60months. Advised to call WPTP. ; rqstng P&A on 1 WPW10056351 (tine-row)
Near Pasadena, CA 91107
Francisco
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KSRB25QGSS01
Checked unit found broken support not allowing micro switch to engage when paddle is pressed. Ordering part please RS for Friday if possible.; ordrng 1 WP2180226 (bracket)
Near Fresno, CA 93720
Timothy
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Unit has minimal frost pattern. The compressor and fans are running, the compressor is pulling 1.49 amps called WPTS(7727360064) told to separate the sealed system and Back flush the unit with nitrogen. Told to Install a new compressor. Told to advise the customer these units were not intended for garage use and the extreme temperatures could effect cooling, shorten the life of the unit and cause them to use more power. ; rqstng P&A on 1 W11209866 (compressor) and 1 WPW10143759 (dryer)"
Near Perris, CA 92571
Kevin
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW4850HW1
Customer said unit is making a loud noise during operation. I tested unit and found belt slipping on gearcase pulley. Unit needs new belt and cam kit. Removed and replaced cam and belt. Tested unit. All tests good.
Near Pasadena, CA 91107
Francisco
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL ED5SHAXMT00
Re ordering parts and RS for Friday if possible please.; ordrng 1 2198597 (icemaker assy) and 1 W10757851 (optic bd set ref)
Near Adelanto, CA 92301
Darren
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
"Replaced filter cover, holding in place normally."
Near Apple Valley, CA 92307
Darren
Job Details:
03/16/2020
DRYER WHIRLPOOL WGD6620HC0
"Replaced inlet thermistor, cycle tested, checks out good."
Near Los Angeles, CA 91316
Randy
Job Details:
03/16/2020
WASHER MAYTAG MVWB835DW4
"F3E2 inlet water temperature fault. F0E4 spin limited by water temperature f8E1 long fill. Complaint sometimes makes loud clunking noise, sounds off balance ran diagnostic got 3 error codes 2 water inlet issue and one for long fill. Cx was running a load on arrival stopped. Tested found passed no more issues replaced hose corrected siphoning issue. All ops normal. Cx instruct on use and care"
Near Los Angeles, CA 91436
Randy
Job Details:
03/16/2020
DRYER MAYTAG MGDB765FW0
Removed and replaced relay and control. Now working as designed job complete.
Near Los Angeles, CA 91316
Randy
Job Details:
03/16/2020
WASHER WHIRLPOOL WFW9400SW01
Found complaint mold at the gasket. Needs replacement. Cx approves at 394.48. Collected via cc after installation. No leaks.
Near Moreno Valley, CA 92555
Kevin
Job Details:
03/16/2020
WASHER WHIRLPOOL WFW6620HW
Customer stated the unit is leaking and stopping mid cycle and not completing. I put unit into diagnostic and found error code for valve failure. I ran unit through diagnostic cycle and no leaks were found. I then ran wash cycle not through diagnostic cycle and had no leaks. Ordering fill valves for valve failure codes. ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Near Los Angeles, CA 91344
Randy
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL JFC2089HPF
Unit complaint clicks and on top of the board temps are over temp. 76 and 67 in freezer. Not cooling on both sides. Found noisey compressor. Found clicking coming directly from compressor like it’s running but it dies. Start relay ok. Needs new compressor. Unit is from 2004. Nothing covered. Service call $115.00Compressor 403.50Labor. 190.00Collecting service call 115.00681.31 on return visit. Scheduled for Friday 3 call count; ordrng 1 W10160407 (compressor)
Near Los Angeles, CA 91356
Randy
Job Details:
03/16/2020
DISHWASHER KITCHENAID KUDI01ILBL0
Found completely dead front panel. Complaint won’t turn on needs control. NLA. Needs new dishwasher. Cx okayed. Collected service call 115.00
Near Los Angeles, CA 91356
Randy
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01
Found unit complaint not lighting up. Removed and replaced module. Now lights up as designed job complete cx approves
Near San Miguel, CA 93451
Tom
Job Details:
03/16/2020
REFRIGERATOR AMANA AFD2535FES
"Items in RC freezing, customer has placed Temp setting at its lowest, no cooling issues in FC. Entered diagnostics, Thermistors pass, Damper Door functional, Evap Fan functional, airflow good, Compressor and Condenser Fan good, good frost pattern on Evap Coil, replace Control Board./Control Board - (WPW10503278)/Parts - 156.77Labor - 65.00SC - 115.00Tax - 11.37Total - 348.14/Customer approves estimate, order Control Board, tech did not receive one. Tech did not collect SC./NOTE - SPECIAL REQUEST TO HAVE CALL ON SATURDAY, APPLY DRIVE TIME FOR CUSTOMER; ordrng 1 WPW10503278 (refer elect cont brd)"
Near San Miguel, CA 93451
Tom
Job Details:
03/16/2020
WASHER WHIRLPOOL WFW8740DW1
"Installed Pressure Switch and Drain Pump, ran diagnostics, no leaks detected, check okay. No damage to unit or home from tech, job complete."
Near Paso Robles, CA 93446
Tom
Job Details:
03/16/2020
DRYER MAYTAG MED6630HW0
"Installed Thermistor and Control Board, ran unit, twice, check okay, no error codes. No damage to unit or home from tech, job complete."
Near Yucaipa, CA 92399
Rod
Job Details:
03/16/2020
WASHER MAYTAG MVWB765FW0
After repair by whirlpool tech24 machine would not wash /spin properly.Confirmed Bolts for motor and clutch assembly were loose and found loose pressure hose at control pressure sensor........corrected difficiencies and as designed op resumed after recalibration
Near Simi Valley, CA 93065
Aaron
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW4950XW2
Check the unit the start button doesn’t work on the control board needs a new control board estimate to repair the unit is $374.66 mr declined est paid $115.00 trip charge paid on card
Near Fillmore, CA 93015
Aaron
Job Details:
03/16/2020
DISHWASHER JENN-AIR JDB9800CWX2
Replace the touch control assembly unit is working as designed at this time cleared all codes and reset the control through a factory self test operating normal at this time
Near Fillmore, CA 93015
Aaron
Job Details:
03/16/2020
WASHER MAYTAG MVWB765FW0
"Found the unit agitator was grinding , checked to see if it was secured , found the bolt loose , replaced with a new one lock tight yeah agitator is now in place no slippage working correctly advise customer everything is fine now unit is working as designed no more grinding noises; used 1 W10752187 (AGITATOR BOLT ) from stock"
Near Modesto, CA 95355
Cruz
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00
"Fixed- installed new parts (motor evap, cntrl elec) found fans, gaskets, cooling, temps, ice & water dispenser, lights, doors, all working as designed, cx ok repair."
Near Moreno Valley, CA 92557
Kevin
Job Details:
03/16/2020
WASHER WHIRLPOOL WFW560CHW0
Customer stated that another company is already servicing unit and has parts on order. Customer forgot to call us and cancel. Customer declined service.
Near Azusa, CA 91702
Andy
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KBSN608ESS01
"Lights not turning on, replaced light and added grease to hinge tested unit working properly"
Near Arroyo Grande, CA 93420
James
Job Details:
03/16/2020
M/W OTR WHIRLPOOL WMH32519HZ5
Unit had noise from fan with cracked casing. Installed new blower fan and tested unit. Unit now working as intended and customer approves.
Near Moreno Valley, CA 92557
Kevin
Job Details:
03/16/2020
WASHER WHIRLPOOL WFW7590FW0
Customer stated the unit not draining and leaving water in door boot. I found door boot drain holes were not lined up with drain holes on outer tub. I removed door boot and aligned and reinstalled properly. Tested. All tests good.
Near Santa Maria, CA 93455
James
Job Details:
03/16/2020
COOKTOP KITCHENAID KCGD506GSS00
#7727357799 sterling per techline Unitas gas leak from regulator. Connectors not removable from regulator at this time. needs gas tube connector. Ordering new. Part is psp. Will return when parts arrive. ; ordrng 1 W10361756 (tubing-gas)
Near Nipomo, CA 93444
James
Job Details:
03/16/2020
WASHER MAYTAG MVWB766FW0
Installed new agitator. New agitator has better drainage and customer agrees. Unit now working as intended.
Near Santa Maria, CA 93458
James
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
Defrosted unit and replaced evap fan and blade. Unit working as intended. Job complete.
Near Patterson, CA 95363
William
Job Details:
03/16/2020
WASHER AMANA NTW4516FW2
"Replaced gearcase & splutch, recalibrated unit, ran self diagnostics, unit operating as designed"
Near Patterson, CA 95363
William
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KRFC704FBS00
"Replaced auger plate , ice container & auger shaft, tested ice bucket removal, operating as designed"
Near Lompoc, CA 93436
James
Job Details:
03/16/2020
WASHER MAYTAG MVWB766FW
U it had clogged drain pump not draining and making loud noises. Replaced drain pump found metal blockage in drain pump. New drain working as intended. Unit complete.
Near Patterson, CA 95363
William
Job Details:
03/16/2020
WASHER MAYTAG MVWB765FW3
"Replaced water valve on unit, instructed cx water valve on wall also needs to be replaced. For unit to work properly"
Near Manteca, CA 95336
William
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
"Replace led module, tested light functions, unit operating as designed"
Near Visalia, CA 93291
Chase
Job Details:
03/16/2020
WASHER MAYTAG MVWB835DW3
Loosing power to UI. When switching through cycles gets very glitchy and moves back and fourth. Needing console and board. Ordering parts for repair and putting in for autho. Scheduling for this Saturday per cx request.; ordrng 1 W11112656 (CONSOLE) and 1 W11170706 (CNTRL)
Near Patterson, CA 95363
William
Job Details:
03/16/2020
WASHER WHIRLPOOL WFW72HEDW0
"Replaced drain pump, ran self diagnostics,. Checked for codes , no codes found, unit operating as designed."
Near Moreno Valley, CA 92553
Kevin
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW4816FW1
"Covered by autho WI2FOI2EPL1 Unit making loud noise during agitation cycle. I found that the gearcase shaft has dropped down causing damage to belt and cam. Also found gearacse has leaked oil into actuator causing sensor issues. Ordering gearcase and actuator. Removed and replaced gearcase, actuator, belt and cam. Tested unit. All tests good."
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details:
03/16/2020
REFRIGERATOR KITCHENAID KSSC42QTS02
Replaced Smart valve (W10876668) and still not dispensing water. I contacted the Tech Line (SR#7727311887) and he recomposes replace the Electronic Control (WP2318054). Customer still have a balance of $150.00 for labor. Allow (2) counts for this repair.; ordrng 1 WP2318054 (cntrl-elec) and 1 WPW10121140 (housing)
Near Ivanhoe, CA 93235
Chase
Job Details:
03/16/2020
WASHER WHIRLPOOL MHW6630HW0
"Cx complaint unit getting off balanced. Tested. This unit is working by design with no error codes and not getting off balance, running through complete cycles with no problems. Instructed cx on how much to be loading and to not over load. Documented with WPL. Per WPL unit is working by design, do not send us back out. Job complete. SR#7727356861"
Near Bakersfield, CA 93308
Dane
Job Details:
03/16/2020
OVEN KITCHENAID KODC304ESS00
David 7727353926Brandy... upon arrival the unit was dead and the doors were locked. Picked lock on doors and tested thermal fuse. Found thermal fuse open. Bypass done with use to test lowered and thermostats and got temperature sensor code on both upper and lower ovens. Temperature sensors and correct reading. Found oven control board faulty as well as blower and thermal fuse. Customer found cracking and peeling and chipping in the cavity liner. Her entitlement search cavity liner is covered for 120 months. Call tech line and trade partners; rqstng P&A on 1 WPW10721210 (cntrl-elec)
Near Los Angeles, CA 91604
John
Job Details:
03/16/2020
REFRIGERATOR JENN-AIR JB36NXFXRW03
"The freezer door was not closing all the way, food was packed to high and prevented the door from closing. Reorganized and removed a few items from the freezer, also defrosted the door and inside the freezer. Tested good at this time."
Near Westlake Village, CA 91361
Hector Zuleta
Job Details:
03/16/2020
DRYER WHIRLPOOL WGD8000BW0
Customer was complaining of dryer not heating enough. I checked the unit and I found nothing wrong with the dryer. Customer paid in full using check from USbank Reference #200 $115.00
Near Bakersfield, CA 93304
Jim
Job Details:
03/16/2020
STOVE AMANA AGR3311WDW2
Replaced left front burner valve. No leaks detected
Near Grover Beach, CA 93433
George
Job Details:
03/16/2020
DISHWASHER WHIRLPOOL WDF520PADW
Customer has a ge dishwasher called office to confirm info instructing customer to get a hold of Lowe’s thanks.; saved tckt
Near Bakersfield, CA 93311
Dane
Job Details:
03/16/2020
WASHER MAYTAG MVWB955FC1
Per Crystal in office I did not run called because customer was not willing to pay a service call. Crystal will get everything straightened out; saved tckt
Near Bakersfield, CA 93314
Jim
Job Details:
03/16/2020
MICOWAVE KITCHEN AID KMBS104ESS03
"Upon arrival, inspected unit. Calibrated system, all ops are good. Unit is working as designed"
Near Bakersfield, CA 93309
Dane
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ00
Upon arrival to unit was not making ice. Not making ice because the water valve would not open. Removed and replaced water valve and tested. Unit functions home now
Near Bakersfield, CA 93306
Patrick
Job Details:
03/16/2020
DRYER ELECTRIC WHIRLPOOL MHW8100DW0
Removed and replaced control and panel tested unit. All ops checked good
Near Los Angeles, CA 91343
Raymond
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Replaced door, controls, harness, and evap fan motor. Thermistor and clip did not come with harness. Can not locate thermistor clip, per Rich we can zip tie thermistor. Will need thermistor.; ordrng 1 WPW10384183 (thermistor)"
Near Bakersfield, CA 93309
Dane
Job Details:
03/16/2020
DRYER WHIRLPOOL WED4850HW0
Removed and replaced all list of parts and tested unit.
Near Bakersfield, CA 93309
Patrick
Job Details:
03/16/2020
REFIRGERATOR KITCHEN AID KRFF507ESS01
"The freezer is only getting to 30 degree. The compressor is making a loud buzz and it hot to the touch. Needs another compressor ; rqstng P&A on 1 W10832994 (compressor), states that autho needed"
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
03/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW01
"Replaced Freezer Door (LW11202404), adjusted door seal, and sealed gaps in the cabinet. Tested ok."
Near Los Angeles, CA 91342
Raymond
Job Details:
03/16/2020
DRYER MAYTAG MGD5630HW0
Air flow kit tested normal showing no vent restrictions. Will order thermistors and use control on return visit.; ordrng 1 WP3391912 (thermostat) and 1 WP8577274 (thermistor)
Near Bakersfield, CA 93306
Patrick
Job Details:
03/16/2020
DRYER MAYTAG MGD8630HC1
Unit has a venting issues. Instructed customer to call chimney sweep or plumber to clean out the vent. All ops checked good
Near Santa Clarita, CA 91355
Raymond
Job Details:
03/16/2020
WASHER WHIRLPOOL WTW5000DW2
"Upon arrival unit has sporadic operation. Unit will not lock, agitate, or spin in auto sensing mode but will in other cycle selections, will use control and latch on return visit, ordering drive pulley and motor.; ordrng 1 W10721967 (drive pulley) and 1 W11283592 (motor-drve)"
Near Hughson, CA 95326
Lance
Job Details:
03/16/2020
WASHER WHIRLPOOL WFW87HEDW1
"F5e2 error door lock error, as well s clothes wet at end of cycle. TSP W10913408, requires to replace control board and need to order additional door latch.; ordrng 1 W11096963 (cntrl-elec) and 1 WPW10443885 (door lock)"