Local Reviews
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Dane K.
WASHER MAYTAG MVWC555DW Upon arrival the unit would not wash. Found the wash plate striped. Removed and replaced washplate and calibrated and tested unit. Unit functions normal now
Dane K.
BUILT IN MICRO WHIRLPOOL WMH32519FS Removed and replaced 20 amp fuse and interlock kit and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR KITCHEN AID KRMF706ESS Removed freezer led and found a loose connection causing dim light in fresh side and no light in freezer. Secured connection and tested unit. Unit functions normal now.
Dane K.
REFRIGERATOR ELECTROLUX EW23BC85KS "Removed and replaced icemaker, fill tube and installed fill tube insulation. Unit functions normal now."
Dane K.
WASHER GE GTW460A Upon arrival the cx stated unit was unit not filling. Found water valve not opening. Removed and replaced valve and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR GE GFE29HSDSS Removed and replaced main control and user interface and tested unit. Unit functions normal now
Dane K.
FREEZER WHIRLPOOL WRX986SIHV Upon arrival the freezer LED would not work and the fresh side LEDs on the top. Damn. Removed and replaced freezer LED assembly and tested unit. Unit functions normal now
Dane K.
WASHER GE GTW330ASKWW Removed and replaced transmission and agitator and tested unit. Unit functions normal now
Dane K.
DISHWASHER MAYTAG MDB4949SDZ0
Dane K.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 cx states that the unit ran over night. Filled the unit up with water and found the water ice cold. Instructed customer on proper use and care of unit. Tested all functions of unit three times. Unit functions normal
Dane K.
WASHER MAYTAG MVWC415EW0 Upon arrival unit was making a rattling noise in the spin cycle. Found the impeller blade inside the drain pump was broken. Removed and replaced drain pump and tested unit. Unit functions normal now; used 1 WPW10661045 (PUMP-WATER) from stock
Dane K.
REFIRGERATOR FRIGIDAIRE KSRT25CRMS01 Tech support and went through trouble shooting steps; ordrng 1 8201672 (cntrl-elec)
Dane K.
OVEN ELECTROLUX EW30EW65GS "Remove and replace control board. Code returned. Uninstalled oven and took on reading off of temperature sensor. Wires and temperature sensor were not making good connection. Unit needs new harness and new sensor; ordrng 1 318572779 (harness) and 1 5304504897 (sensor)"
Dane K.
MICROWAVE GE JKP90DP1BB "Upon arrival the microwave screen was blank and there was no light inside the microwave. Found the thermostat open. Removed and replaced thermostat and tested unit. Unit functions normal now; ordrng 1 WB24X10034 (fan tco (60/70)), used 1 WB24X10034 (FUSE) from stock"
Dane K.
DRYER - GAS ELECTROLUX EIMGD60LT3 Unit had open limiter and shorted igniter. Unjt needs new igniter and and limiter.; rqstng P&A on 1 134711401 (limiter) and 1 137524000 (igniter)
Dane K.
WASHER MAYTAG MVWB765FW Upon rival the lid and hands were broken. Unit needs new lid and hinge; ordrng 1 W11259006 (LID)
Chris M.
REFRIGERATOR WHIRLPOOL KSSC36QMS02 On return visit replaced ice dispenser motor shaft and all other Parts listed for the ice dispenser assembly. Then reinstalled ice container and checked for proper function customer can I’ll get crushed and cubed ice from door.Job complete
Chris M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Customer had noise concerns regarding the refrigerator also icemaker was not functioning properly and water dispenser calibration was off. Found Bella I’m on ice maker not inserted properly Reinserted bail arm Icemaker is now functioning properly. As far as the water dispenser just needed calibration so I went ahead and did that. And as far as the noise customer is experiencing all fans compressors everything sounds normal. Refrigerator is kind a built-in to a cabinet so the noise of the compressor And condenser fan is echoing.
Chris M.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 On return visit removed and reinstalled icemaker. Went through diagnostics checked for proper function everything checks out good. Job completed
Chris M.
DRIYER ELECTROLUX EIMED60LT4 Customers issue dryer would shut off/E 64 code. I remove front door to access heater and all other Components. Found black wire heading to heater was melted and broke off. Proceeded to cut wire back and put a fresh connector on there and also replaced heater. Reassembled Dryer all functions tested good. Job completed
Chris M.
WASH/DRY COMBO GE DSKP333EC5WW upon arrival removed and replaced timer. Reassembled dryer tested for proper function everything checks out good. Job completed
Chris M.
WASHER MAYTAG MVWX655DW1 Upon arrival removed to replaced control board Water valve housing And also lid latch. Then calibrated unit and ran system test. All functions are testing normal. Leaving washer and clean mode customer added affresh . Customer is going to monitor wash cycle to see if it completes.
Chris M.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 upon arrival removed all shelving and drawers. Deiced evaporator In refrigerator compartment. Removed and replaced fan motor and thermistor. Also replace control board and you ui panel.Reassembled refrigerator set the proper settings everything is functioning properly now job complete
Chris M.
COOKTOP WHIRLPOOL W5CE3024XB00 Upon arrival removed cooktop replaced and installed new glass. Tested for proper function and wiped all fingerprints off job completed
Chris M.
REFRIGERATOR KITCHENAID KBBL306ESS01
Chase F.
WASHER WHIRLPOOL WTW5000DW1 "Installed new motor and drive belt. Calibrated unit, unit now running complete cycle and working by design."
Chase F.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Installed new valve and filter cover. Also did a defrost job on RC evap, cleared drain plug with steamer and removed ice. Unit tested ok. Now working by design."
Chris M.
DRYER MAYTAG MEDX655DW1 cx states dryer is not functioning. Found door switch to be broken ordering doors switch; ordrng 2 WPW10569603 (switch-dor)s
Chase F.
REFRIGERATOR FRIGIDAIRE LGHD2369TF1 I stalled both ice makers. All other specs tested ok. Unit now running complete cycles. And working by design.
Chris M.
COOKTOP KITCHENAID KICU509XSS00 Upon arrival I replaced both front and back right side elements. Also replaced fuse that blew I ended up going through three of my fuses. I powered unit on enter the required information. Unit started to function on the left side again and then all of a sudden blew the fuse and now nothing works; used 3 W10138793 (FUSE) from stock
Chris M.
REFRIGERATOR KITCHENAID WRV986FDEM01 Customer is having temperature concerns in the refrigerator compartment. I toggle through diagnostics found fan for icebox not functioning also dampener is not opening and closing all the way.Also ordering a more accurate thermistor; ordrng 1 W10846539 (evaporator fan blade) and 1 W10902214 (thermistor) and 1 WPW10248595 (control)
Chase F.
WASHER WHIRLPOOL WTW8540BW0 "Installed new bearings, calibrated unit. Ran unit through test cycles. Unit now running complete cycle and working by design."
Chris M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Cx states icemaker is not producing ice. Found icemaker have a broken gear
Chase F.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Found drain line frozen up. Cleared blockage with steamer. Unit now getting proper air flow. And now working by design.
Chris M.
DISHWASHER WHIRLPOOL WDF330PAHB0 Customers states Dishwasher quit functioning. Upon arrival and after running diagnostics found pump motor to be bad also fill valve is not opening; ordrng 1 W10872255 (valve)
Chase F.
DRYER WHIRLPOOL MGDB955FC0 "Diagnosed a whirlpool dryer, received an F4e3 error code indicating restricted air flow. Confirmed that airflow system is not blocked, checked lint screen and exhaust duct. Everything is clear and blowing through with no problems, cleared error code. Checked all other specs, and unit is running a complete cycle and heating with no problems. Unit working by design."
Chris M.
WASHER MAYTAG MVWX655DW1
Chase F.
WASHER MAYTAG MHW6630HW0 "Diagnosed a Maytag washer, received an F8E1 error code indicating a valve failure. Ran unit through manual test mode to check that valves are working properly. Valves are working properly. Cleared error code. Ran unit through calibrations. Unit is now calibrated with no error codes, running a complete cycle, and working by design."
Chase F.
RANGE WHIRLPOOL WFG515S0ES1 "Installed new parts. Unit now lighting with no problems and working by design, all other specs tested ok."
Chase F.
WASHER GE GTW220ACKWW
Chase F.
WASHER GE GTWN4250DWS Installed new magnet assembly. Unit started right up. Now running complete cycle and working by design.
Chris M.
WASHER MAYTAG MHW5500FC1
Chase F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed new ice maker. Unit now working by design. All other specs tested ok.
Chase F.
REFRIGERATOR WHIRLPOOL WSF26C2EXW01 Installed new diffuser. Unit now getting proper air flow. Unit now running complete cycle and working by design. All other specs tested good.
Chase F.
WASHER GE GTW330ASK4WW Installed new lid lock. Unit now draining with no problems. Running a complete cycle. And working by design.
Chris M.
COOKTOP KITCHENAID KICU509XSS00
Chase F.
WASHER WHIRLPOOL WTW4855HW0 "Diagnosed a whirlpool washer, received an F2E1 error code indicating a stuck key, ran through key activation test and unit passed test with no problems. No stuck buttons, cleared the error code. Ran unit through a calibrations cycle. Ran through automatic test cycle and unit passed all cycles with no problems. Unit now calibrated and working by design."
Cesar H.
DRYER MAYTAG MGD3500FW0 Found worn idler pulley installed dryer kit unit tested good
Chase F.
REFRIGERATOR FRIGIDAIRE FFHB2740PPAA "Diagnosed a refrigerator, found ice frozen up to motor evap fan. Ordering parts for repair. ; ordrng 1 5303918784 (air handler housin) and 1 5304493604 (fan & gasket kit)"
Cesar H.
WASHER WHIRLPOOL WTW5000DW0 Replaced part ordered by previous tech. During repair I noticed capacitor had expanded indicating failure replaced cap as well calibrated and tested all checked good
Chase F.
WASHER MAYTAG MVWX655DW0 "Found a bad gear case seized up. Needs new transmission and hub. Ordering parts.
Chase F.
DRYER MAYTAG MGD6630HW0 "Installed new ignitor. Repaired broken wire harness. Needs new board, shorted out to the relay. Ordering new board. Part is not listed as Available in marcone please EXPART .; ordrng 1 W11170772 (CONTROL ACU)"
Cesar H.
DRYER MAYTAG MGDB765FW0 "Unit will not always start when start is pressed and turns off mid cycle before finishing. checked unit found communication error between UI and motor control removed console and found wire harness connector between ui and control not fully seated at main control connection is damged on the harnes, when unit start vibrations cause loss of communication. Removed and replaced the harnes and tested, all tested good"
Cesar H.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Installed shims on components to make things fit all checked good
Cesar H.
DRYER ROPER RGD4516FW0 No heat tested units components found thermal fuse ohms open. Replaced failed fuse all tested good ; used 1 WP3392519 (THERMAL FUSE) from stock
Cesar H.
OVEN KITCHENAID KOCE507ESS06 Microwave door not engaging right hand door switches door looks be closing fine I find the problem to be in the switch and switch holder. Replaced switch assembly unit tested good
Cesar H.
WASHER WHIRLPOOL WTW8100BW0 Replaced latch and console tested good
Chase F.
WASHER AMANA NTW4605EW0 Diagnosed an Amana washer and found that the agitator is seized up to the gear case. Ordering parts for transmission repair, need to remove basket and tub. ; ordrng 1 W10908289 (agitator) and 1 W11255272 (GEARCASE)
Cesar H.
DISHWASHER BOSCH SHX84AYD5N-01 Replaced lock checked good
Cesar H.
WASHER WHIRLPOOL WTW5000DW1 Found failed shifter not able to find position unit will not run do to error also found screws holding belt cover stripped routed for screws and shifter ; ordrng 1 W10913953 (actuator) and 2 WP22001995 (screw)s
Cesar H.
RANGE WHIRLPOOL KFGG500ESS2 When oven gets hot and it’s time to relight the clicking of the spark can be heard and and the gas valve is open but gas fails to light when unit is cold it will light every time routed for ignition components ; ordrng 1 W10764654 (burnr-oven) and 1 WPW10324262 (igntr-oven) and 1 WPW10511278 (module-spk)
Billy J.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Removed and replaced ripped gasket retested job complete
Cesar H.
WASHER WHIRLPOOL WTW5000DW1 Failed wash plate splines on wash plate that engages drive are stripped shaft turn but wash plate doesn’t move. Found pump slow to drain water out and long drain codes in unit. Inspected pump found missing fins on the pump; ordrng 1 W10752283 (washplate) and 1 W10876600 (drain pump)
Billy J.
REFIRGERATOR WHIRLPOOL WRF535SWHW00 Upon arrival removed and replaced both freezer rails lowered legs retested job complete
Billy J.
WASHER AMANA NTW4516FW2 Upon arrival cx stated unit not operating found unit had long fill found unit has defective hot water valve removed and replaced retested job complete
Billy J.
WASHER MAYTAG MVWB835DW3
Cesar H.
REFRIGERATOR GE GSHS3KGZBCSS Unit leaking found 2 Broken water lines one to the door and one coming in to water tank routed for parts to correct the problem ; ordrng 1 WR17X11440 (water tank assm) and 1 WR17X2891 (plastic tube)
Billy J.
WASHER AMANA NTW4516FW2 Upon arrival unit was completly dead but had correct power. removed and replaced main contro,l recalibrated and tested job complete
Billy J.
DRYER WHIRLPOOL WGD8500DW0 Upon arrival cx states unit has been working since I left still advised the control needed to be replaced unit so intermittent not even techline knew what it could be removed and replaced control retested job complete unit heating as designed
Cesar H.
DISHWASHER FRIGIDAIRE FFBD2406NS9B Failed door latch not recognizing door closed.burnt switch on latch rerouted for latch ; ordrng 1 5304517278 (LATCH )
Billy J.
MICROWAVE WHIRLPOOL WMH32519HZ-1 Removed and replaced capacitor and magnetron cap blew up and was all melted retested job complete unit now working as designed and heating as designed job complete
Billy J.
REFRIGERATOR IKEA IRS335SDHM00 Upon arrival found diffuser door was jammed open and defective removed and replaced retested job complete
Billy J.
DISHWASHER WHIRLPOOL KDFE104HPS0 Upon arrival unit is completly dead. cx states this is the 4th time this happened to their dishwasher in ten years. unit found there was no voltage at control inspected main box and hot wire came out of wire but resecured retested job complete
Billy J.
WASHER WHIRLPOOL WTW8500DW5
Cesar H.
DISHWASHER MAYTAG MDB4949SHZ0 "Customer instruct water supply to dishwasher was not opened all the way. Ran test on unit found wash motor grinding pretty loud, ; ordrng 1 WPW10591570 (pump&motor)"
Billy J.
WASHER MAYTAG MVWB835DW1 W11165546 removed and replaced valve retested job complete
Billy J.
REFRIGERATOR WHIRLPOOL WRX988SIBB00
Cesar H.
WASHER GE GTW460ASJ9WW Failed lid lock not recognizing lid closed has broken internal plastic parts ; ordrng 1 WH01X27954 (LOCK)
Andrew P.
DRIYER MAYTAG MGDC200XW Customer stated that unit would not heat all the time. Checked unit and found gas coils not to open under load. Removed and replaced weak gas coils. Tested unit and unit functions normally. job complete
Cesar H.
WASHER GE GTW460ASJ9WW Failed lid lock has broken internals causing strike not to press on switch returning to install new lock.
Aaron B.
FREEZER WHIRLPOOL KRSC503ESS01 Pull the evaporator section of apart found at the thermistor was disconnected from the evaporator which is what cause the unit to freeze over in the first place reconnected Thermistor unit will work as designed
Cesar H.
DISHWASHER WHIRLPOOL WDF520PADW7 Found failed wash motor has power but won’t wash connections checked good routed for wash assembly ; ordrng 1 W11025157 (pump&motor)
Aaron B.
DRYER MAYTAG MGD5630HC0 "Checked operations , unit was vibrating due to not being level, reset the feet unit stopped vibrating and Is operating normal at this time"
Cesar H.
WASHER WHIRLPOOL WTW8000DW2 Failed cold water valve can visually see a broken solenoid on valve ; ordrng 1 W11220230 (VALVE )
Aaron B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "multi Sealed system component repair Replaced the fresh side evaporator and compressor, filter drier , pulled vacuum recharged the system , also customer approved the evap fan motor and support. tested operations normal at this time; used 1 AF1200 (TUBE EXTENSION), and 7 R134A (7 OZ ) from stock"
Aaron B.
REFRIGERATOR WHIRLPOOL KRFC704FBS00 Vc per our conversation complete call
Cesar H.
DRIYER GE GTD33GASK0WW Failed switch on motor not closing once motor starts spinning causing motor to shut down routed for motor ; ordrng 1 WE17X24535 (MOTOR ASSEMBLY )
Aaron B.
WASHER MAYTAG MHW5630HC0 "Cx states unit is moving around a lot in the spin cycle. Found unit with missing spring. installed missing spring, tested unit. Unit was still vibrating a lot reset the front feet tested unit is now spinning with no problems now operates ok at this time"
Billy J.
OVEN KITCHENAID KODE507ESS04
Aaron B.
DRYER-GAS KITCHENAID MGDB835DW4 Replaced the gas burner assembly, tested, unit operating normal now
Aaron B.
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA Replaced all the gaskets and kill two lines sealed up make sure it was airtight sealed everything tested operations unit is normal understand
Aaron B.
DISHWASHER KITCHENAID KDFE104DBL0 Replace the pump and motor assembly and rewired the harness tested operations unit is working as designed now no leaks at this point
Aaron B.
WASHER MAYTAG MVWB835DW1 Checked operations unit is working as designed advise the customer that they did and are using way too much soap they were not measuring it by the manufacture kept advise them to go to pods and also do a clean washer cycle with your fresh tablets unit is working as designed over surgeon code F0E2 and F0E3 codes overloading unit is working as designed
Billy J.
REFRIGERATOR KITCHENAID KRSC503ESS01 Door was sent to cx so I was unable to inspect it and cx never got call to inspect it W10728959; ordrng 1 LW10728959 (dor-fip)
Aaron B.
DISHWASHER GE GDF610PMJ6ES Unit in the sump section ordered the ring and sensor kits ; ordrng 3 WD01X22825 (o ring)s and 1 WD21X22838 (stem) and 1 WD35X10382 (kit - piranha clamps) and 1 WH49X20000 (hose clamp service k)
Aaron B.
VENTHOODS IKEA IH6302YS0 Unit sockets crumbled up need new sockets ordered parts ; ordrng 3 8190797 (socket)s
William L.
WASHER WHIRLPOOL WTW5000DW1 "unable to get control to respond to any key presses, found belt warnout, ordered contro” & belt for unit.; ordrng 1 W11116590 (cntrl-elec) and 1 WPW10006384 (drive belt)"
William L.
WASHER MAYTAG MVWX655DW1 "tryed to remove washplate with ratcheting nylon straps, need to remove gearcase from unit to get washplate off, was unable to remove wash plate from unit, ordered gearcase, splutch, nut & washplate for unit.; ordrng 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)"
Tyler F.
WASHER MAYTAG MHW3505FW1 Customer stated that door boot has been torn. Ordering door boot in stock.; ordrng 1 W11106747 (bellow)
Tyler F.
DRYER MAYTAG MGD5500FC1 Customer stated the unit is leaking. Found leak is coming from valve assembly for steam.; ordrng 1 W11216837 (VALVE)
Tyler F.
RANGE WHIRLPOOL KXW9736YSS0 Customer stated that switch housing broke again. Ordering housing in stock.; ordrng 1 WPW10370649 (hous-cntrl)
Tyler F.
WASHER WHIRLPOOL WTW4816FW2 Customer stated that the unit starts to make a loud screech when in the spin cycle. Found seal for gear case is making noise. Ordering gear case and cam kit not in stock. 2 in one home.; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (GEAR CASE )
William L.
WASHER MAYTAG MVWC565FW1 "Ran water valve test,, ran self diagnostics cycle, ran cycle on deep water fill with single twin blanket with customer to show normal operation, unit operating as designed."
William L.
WASHER MAYTAG MVWB765FC2 "Replaced water valve, ran calibration, ran self diagnostics, unit operating as designed."
Timothy J.
REFRIGERATOR WHIRLPOOL WRF767SDHZ Deli drawer is broken. The front falls off and keeps the fridge door from closing.; ordrng 1 WPW10688114 (front-pan)
William L.
REFRIGERATOR JENN-AIR JCD2295HES "Replaced water valve & ice maker, defrosted fill tube, cycled ice maker, tested ok"
Steven W.
WASHER WHIRLPOOL WFW92HEFC0 Ran diagnostics. No error codes. Ran quick test cycle. Noisy when almost to high speed spin ( vibration). Found weak shocks. Needs shocks; ordrng 4 WPW10261492 (shock absorber)s
William L.
REFRIGERATOR WHIRLPOOL WRF535SWHW00 "found only normal operating sounds, checked level on unit, adjusted right side slide stop, check for damper noises, unit operating as designed"
Steven W.
OVEN KITCHENAID KOSE500ESS02 Ran diagnostics. No error codes. Taking too long to reach temp. Needs sensor kit per service pointer W10883103C; ordrng 1 W11093241 (panl-cntrl)
Steven W.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Found compressor noisy. Needs compressor, drier.; rqstng P&A on 1 W10843121 (drier-tube) and 1 WPW10507886 (compressor)"
William L.
WASHER MAYTAG MVWB880BW0 "Replaced bearing with bearing kit, ran self diagnostics, ran high speed spin test, unit operating as designed"
Tyler F.
RANGE WHIRLPOOL WFG515S0EW1 Customer stated that right front burners are not lighting. Removed and replaced burner heads and caps tested all works good at this time
Tyler F.
COOKTOP JENN-AIR JEC9536BDS12 Customer stated that the left front burner is not heating. Found failed element. Quoted customer to replace element
Tyler F.
OVEN WHIRLPOOL MGT8820DS00 "Customer stated that oven temp is off. Preheated and calibrated oven to 350. All,works good at this time."
Tyler F.
RANGE MAYTAG MER6770AAB Customer stated that the oven has a F1 error code for run away temperature. Found relay on main control is stuck open.
Tyler F.
DRYER WHIRLPOOL MGD5707TQ0 Customer stated that dryer is not heating. Found open thermal fuse. Removed and replaced fuse. Tested all works good at this time.; used 1 WP3392519 (THERMAL FUSE) from stock
Tyler F.
WASHER WHIRLPOOL WTW4816FW2 Customer stated the unit will not turn on. Found unit is in suds lock and that is why unit would not start. Calibrated unit and advised customer to switch coal. Tested all works good at this time.
Timothy J.
RANGE GE JGSS66SEL1SS Installed part. Unit checks ok.
Timothy J.
DISHWASHER KITCHENAID KDPE234GPS0 "Installed harness. Tested unit, unit checks ok."
Randy C.
REFRIGERATOR WHIRLPOOL WRS526SIAH00 Pulled unit out of cabinet found cracked water line to ice maker being main issue. Look at pics. Unit has corrosion at condenser and more parts of sealed system causing leak and no cool. Not a full frost pattern. Needs new sealed system and water line. 50.13 112.64 391.72 89.66 350 labor. Ordering all water tubes. Will use only the one I need quoted over 900 cx okayed at this time ; ordrng 1 W10309989 (compressor) and 1 W10858105 (tube) and 1 W11211932 (CONDENSER ) and 1 WPW10238092 (tube-water) and 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water)
Steven W.
REFRIGERATOR WHIRLPOOL WRF560SEYM01
Steven W.
RANGE - GAS MAYTAG MGR6600FZ0
Steven W.
REFRIGERATOR WHIRLPOOL WRS321SDHV00 Replaced diffuser/ damper assembly.( thermistors are included with diffuser). Unit is cooling properly at this time. Advised customer to allow 24 hours for temps to stabilize. Complete.
Patrick C.
OVEN WHIRLPOOL WOD77EC7HS00
Rod H.
REFRIGERATOR MAYTAG MSS26C6MFZ00 Returned after ordering parts and replaced Thermistor out of range and thermistor cover was broken. prior there was a repair perf’d attempt on 1/10/19 by JH.
Rod H.
OVEN WHIRLPOOL WOS92EC0AS02 Console dead and no powerConfirmedFound console fuse shorted and replaced. Further found open thermal cut out which is mounted on rear of machine. Uninstalled machine and replaced thermal cutout as well.Normal operation and condition returned.
Rod H.
WASHER WHIRLPOOL WTW7500GC0 No hot water. valve getting water and valve indicates getting sufficient voltage. Valve appears stuck closed. Replaced valve.
Patrick C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found the unit no cool in the freezer portion. Fridge seems to be fine. Needs new switching valve
Patrick C.
REFRIGERATOR WHIRLPOOL WRS576FIDM01 Super muddy road
Randy C.
DRYER WHIRLPOOL WGD94HEAW1 Found not working. Released contact from control now working as designed. Cx approves repair at this time.
Randy C.
DISHWASHER KITCHENAID KUDS30IXSS1 Removed and replaced part. Now working as deisgned.
Randy C.
OVEN KITCHENAID KODE507EBL02 Removed and replaced parts now working as designed.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Fresh evaporator frozen over causing cooling issue and no ice production. Customer also having to remove water filter and reinsert it to get dispenser to work. Unit needs pressure valve installed. Unit needs new evap cover and control per service pointer and inline valve. Ordering parts; 1 W10687089 (cntrl-elec) and 1 W10786952 (valve) and 1 W10875099 (cover-evap)
Randy C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Removed and replaced compressor charged with 5 oz informed to wait 24 hours to get max cool.
Patrick C.
WASHER MAYTAG MVWC400XW4 Unit making loud grinding noise. Sounds like a jet engine Found the unit needing the gear case
Patrick C.
WASHER WHIRLPOOL WFW95HEDW0 Removed and replaced valve. Tested unit. All ops checked good
Patrick C.
N/A N/A WGD5300SQ0 "Found the unit no heat and making noise. Checked out and noise coming from pully, needs repair kit. Ignitor doesn’t glow and isn’t getting power. Power to thermal fuse. Thermal fuse reads open load on meter. Needs thermal fuse. Removed and replaced fuse and repair kit. Tested unit. All ops checked good good ; used 1 4392065 (DRYER REPAIR KIT), and 1 WP3392519 (THERMAL FUSE) from stock"
Patrick C.
FREEZER MAYTAG M1TXEGMYB01 "Removed and replaced fan blade kit, air tower and heat probe. Tested unit. All ops checked good"
Patrick C.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 Found the customer having issues with the way the door closes. The fridge door pulls to the cabinet and the gasket looks smashed. It is fine. No need to change the gasket. It is sealing properly. Working as designed
Patrick C.
WASHER WHIRLPOOL WTW8000DW4 Removed and replaced control and pump. Calibrated and ran auto test. All ops checked good
Patrick C.
WASHER MAYTAG MVWB765FW Removed and replaced controls. Tested unit. All ops checked good
Kenneth M.
WASHER MAYTAG MVWB835DW0 Found unit with a long fill no fill error code causing unit not to cycle through. Solenoid stuck slightly open. So when it’s asking for water. Water just trickles in. But also water won’t stop dripping into tub. Ordering new water valve9; ordrng 1 W11168740 (WATER VALVE C) and 1 W11168743 (WATER VALVE H)
Patrick C.
WASHER WHIRLPOOL WTW5000DW Found 5e unit not draining. Full of water. Checked pump and it is getting power. No ops. No blockage. Removed and replaced pump. Tested unit. All ops checked good
Kenneth M.
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA Found unit telling customer to replace rpfilter every 2 months due to programming issues in UI. Ordering new UI board; ordrng 1 5304508115 (UI)
Kenneth M.
REFRIGERATOR MAYTAG MSF25D4MDM01 Found unit with excessive cooling in fridge. Found damper control faulty. Not opening and closing properly. Also ordering new UI. UI is what keeps track of temps. And customer has had this issue on going for awhile. Due to programming issues in UI. Did not reschedule due to part availability ; ordrng 1 W10899382 (diffuser) and 1 W11034364 (panel-ui)
Kevin M.
DRYER WHIRLPOOL WGD4815EW2 "Unit making loud noise during cycle. I found worn belt, broken roller and worn idler pulley. Removed and replaced rollers, belt and idler with repair kit. Tested unit. All tests good."
Kenneth M.
WASHER MAYTAG MVWC565FW0 Oununit witth stripped teeth on agitator. Ordering new agitator. Also ordering new main board. Motor control fault. Did not reschedule due to part availability ; ordrng 1 W11116594 (cntrl-elec) and 1 W11161960 (AGITATOR)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Found unit frosting in freezer. Ordering new fan motor and blade to help air circulation. Will seal cabinet to liner. Did not reschedule due to part availability ; ordrng 1 WP2163777 (blade-fan) and 1 WPW10253821 (motor-evap)
Kevin M.
WASHER MAYTAG MVWB765FW2 Unit not filling with water and giving error for long fill. I found voltage to fill valve but valve not running. Failed valve. Removed and replaced fill valve. Tested unit. All tests good.
Kenneth M.
OVEN WHIRLPOOL WOS51EC0HS01 Found control panel cutting in and out and not powering up. Ordering new control panel. Did not reschedule due to part availability ; ordrng 1 W11296171 (CONSOLE)
Kevin M.
WASHER MAYTAG MVWB835DW1 Found washplate broke off of gearcase shaft. Unit will need a new washplate to correct issue. Removed and replaced washplate. Tested unit. All tests good.
Kenneth M.
COOKTOP KITCHENAID KCGS356ESS00 Fund unit with no spark due to bad spark module; ordrng 1 WPW10475149 (module-spk)
Kevin M.
WASHER MAYTAG MVWB835DW3 Unit making loud noise during spin cycle. Found loud gearcase in spin cycle. Removed and replaced gearcase. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWX655DW1 "Unit making loud grinding sound during agitation and spin. I found gearcase is slipping gears causing loud noise. Found washplate seized on gearcase shaft and worn belt and pulley. Removed and replaced gearcase, belt, pulley, and washplate. Tested unit. All tests good."
Kevin M.
OVEN MAYTAG MGR6600FZ1 "Customer stated the unit didn’t cook when they tried to bake cookies. I set oven to 350, I took temps, 3 highs and 3 lows. Avg was 349 degrees. Temps are good. It sounds like dsi board didn’t send voltage to ignitor intermittently. Also new door that was installed has a defect I missed when installed. Need to order another door glass and dsi board. Removed and replaced oven door and dsi board. Tested unit. All tests normal."
Jim S.
ELECTRIC RANGE AMANA KECS100SWH4 "Unit has four burnt terminals and one open element. The infinite switch does not work on low setting; rqstng P&A on 1 3181691 (switch,inf.8") and 4 330031 (terminal block,surfa)s and 1 WP3177565 (elmnt-surf)"
Kevin M.
WASHER MAYTAG MVWB865GW0 Customer concerned with sometimes the load is not spun out all the way and dial only chimes on normal position. I explained to customer it is normal for chime to only happen on normal selection. I put unit into diagnostic and found no error codes. I tested unit. All tests good. Instruct customer on off balance loads.
Kenneth M.
DISHWASHER WHIRLPOOL WDF520PADB0 "Upon arrival,removed and replaced harnes. Found unit with a 6-6 error code. Not on the techsheet. F6 indicates water issues. Found unit with excessive soap suds. Informed customer to reduce soap or not to wash dishes before sticking them in dishwasher."
Jim S.
REFIRGERATOR WHIRLPOOL DONALD Used Epoxy to lose thewornscrewhole; ordrng 1 8201700 (repair kit)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed front pan. Reservoir. Water valves. And fan. Control and tested. Unit is now working properly,y. Customer approves functions at this time."
Kenneth M.
MICROWAVE WHIRLPOOL WMH31017HZ0 Found bottom interlock screw hole stripped not holding in interlock. Replaced interlocks and tested unit. Unit is now working properly. Customer approve function at this time.
Kenneth M.
WASHER MAYTAG MVWC555DW1 Found unit not draining due to connection into drain pump not being fully seated. Tested unit. Unit still not working. Replaced drain pump and tested unit. Unit is now working properly. Customer approves function at this time..
Kenneth M.
WASHER MAYTAG MVWX655DW1 Found unit not working properly due to worn teeth on washplate. When unit agitate. Drive shaft will just make racket on washplate. Replaced washplate with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Jesus C.
REFRIGERATOR KITCHENAID KSSC42FTS03 Customer states that unit is making chirping noise. Checked unit and found the control board relay switching on and off.; ordrng 1 W10801766 (cntrl-elec) and 1 W10822580 (motor-evap)
Kenneth M.
REFIRGERATOR MAYTAG MFX2570AEM4 Found unit not making ice due to bad water connection inside ice maker. Informed customer that they would need a new ice maker.
Jesus C.
RANGE WHIRLPOOL WEG515S0FS0 Customer states that unit right front burner not working. Checked unit and front burner not igniting. Turned other burner knobs and ignitor is sparking. Found the switch not working. Alps seal switch missing. Ordered part. ; ordrng 4 W10140571 (seal switch)s and 1 W10834787 (harns-wire)
Jim S.
REFIRGERATOR WHIRLPOOL WZF79R18DM00 The seal system has a leak. Previous repair has a dye drier installed and no visible leaks are exposed. The leak must either be in the heat exchanger or the heat loop. Neither of these two are replaceable. Adding 3 ounces of R134 to the system.
Jim S.
DISHWASHER FRIGIDAIRE FBD2400KW12B
James M.
REFRIGERATOR FRIGIDAIRE FFTR1821TS0
Jim S.
WASHER WHIRLPOOL WFW8540FW1 Replaced stretch bellow and slow drain pump. Unit tested ok
James M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Upon removal of old hose found drain hose collapsed at clamp area due to over tightening during original install. Installed new drain pump hose but connecting area of drain hose not holding and causing leak behind unit. Ordering new drain hose. Will return 3-8 to install. ; ordrng 1 8269144A (drain hose)
Jim S.
DRYER GE GFDN240GL1WW
Jim S.
WASHER WHIRLPOOL WFW6620HW0 "upon arrival, removed and replaced the stator. Tested the unit, The washer tested good."
Jim S.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Installed guide that didn’t come with the motor
Jim S.
WASHER WHIRLPOOL WFW9200SQ02
Jim S.
WASHER WHIRLPOOL WFW9200SQ02 Bad rear bearing
James G.
WASHER ELECTROLUX EIFLS60LSS0
Jesus C.
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 Customer states that unit door foam showing. Verified customers concerned and documented with manufacturer. ordering part.
Jesus C.
WASHER WHIRLPOOL WTW7300DW1 "Unplugged unit and removed rotor. Installed new rotor, plugged unit on and calibrated. Ran diagnostics and passed. Unit is now working as design."
Jesus C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer states that unit is making a grinding noise. Checked unit and found evaporator iced up. Removed all drawers and evaporator cover. Defrosted all the ice and it took 1 hour to do. Placed thermistor in the right position and tighten with zip tie per tech sheet W11092686D. Cleaned up all water and ice. Ran test 4 and evaporator created frost then it cleared after increasing to option 5. Assembled unit and unit is now working as design.
Jesus C.
MICROWAVE JENN-AIR JMW2430DP01 Turned power off and pulled unit out. Removed panel and replaced control board. Turned power back on and tested unit. Placed unit back in cabinet and assembled. Unit is now working as design.
James M.
RANGE - GAS FRIGIDAIRE FFGF3054TS Found unit with front right burner unable to light. Removed burner cap and found particle buildup in burner head. Cleaned groves and replaced cap. Tested burner and found it to be fully functional at this time and customer approves.
James M.
WASHER AMANA NTW4516FW2 Found unit with long fill error code. Checked water inlet and found strange gritty substance ( salt from softener system clogging cold inlet. Cleared substance and informed customer that they should look into possible new water lines for unit. Unit is now functioning as intended.
Isidore A.
WASHER WHIRLPOOL WFW70HEBW1 "Remove and Installed new detergent dispenser W10575334 part not on order "replaced top panel test washer operation ok at this time,reinstalled dryer on top of washer. Dispenser not showing as part ordered; used 1 W10575334 (DETERGENT DISPENSER )"
James M.
OVEN WHIRLPOOL KEBS177SWH00 Replaced parts and tested unit. U it now functions properly with no error codes and customer approves.
James G.
REFRIGERATOR WHIRLPOOL WRX735SDBM02
James G.
DRYER MAYTAG MGDC465HW0 Vent is very restricted Unit heats normally with vent disconnected
James G.
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Followed complete procedure contained in email from Frigidaire.also documented completed steps with pictures
Irvin F.
WASHER MAYTAG MVWC415EW2 "Control not responsive. 5 VDC led, PRESENT. WILL NOT ACCEPT commands. Replaced control, test components, passed calibration passed. Test suspension CX says goes OOB a lot found weak suspension. ; ordrng 1 W10780044 (suspension)"
James G.
WASHER MAYTAG MHW7100DW0 Replaced listed part per service pointer Tested ok
Irvin F.
RANGE WHIRLPOOL WFG320M0BS3 Door is completely broken out the box. Need all parts to rebuild the door. Want to know if whole door. ; ordrng 2 W11104748 (gasket-wnd)s and 1 W11105139 (brkt-glass) and 1 W11105139 (brkt-glass) and 1 W11209792 (TRIM) and 1 W11211504 (TRIM) and 1 W11232008 (TRIM) and 1 WPW10535767 (glass-door)
James G.
COOKTOP WHIRLPOOL KCGS556ESS02 Replaced right front valve due to broken stem.Tested ok
James G.
FREEZER GE GTS21FGKDWW
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Filter housing is leaking. Found crack in the hose. The interface is missing LED’s. Unit is making ice and cooling. Water off ordering parts. ; ordrng 1 W10753488 (reservoir) and 1 W11043015 (panel-ui)
James G.
DRYER - GAS WHIRLPOOL WGD8900BC0 Replaced listed parts Tested ok
James G.
REFRIGERATOR FRIGIDAIRE LGHB2867PF5 No problem found
George Y.
RANGE WHIRLPOOL WFG320M0BS3 Found range not sparking found bad harness and spark majo and control board ok to order part.; ordrng 1 W11120156 (cntrl-elec) and 1 WP6610341 (module-spk)
James G.
WASHER WHIRLPOOL WTW5000DW2 Capacitor openReplaced listed part Tested ok
George Y.
WASHER WHIRLPOOL WET4027HW0 Capacitor is defective need to reorder ok.; ordrng 1 0055291 (capacitor)
James G.
DRYER GE GTDP490ED5WS Replaced listed parts