Installed washplate. Slider and gearcase. Tested unit. Unit is working properly. Customer approves function at this time.

Removed and replaced main control. Tested and calibrated.

"Removed and replaced broken hinge, tested door, closing correctly and run a quick drain fix and wash cycle to test unit, it runs properly,Job complete."

Installed both infinite switches and unit is now operating as designed at this time of service

"Drum not rotating due to worn belt,stuck pulley and worn rollers,replaced dryer repair kit and collected full payment in cash."

Removed and replaced cap. All tests good.

Found the unit has one error code stored f9e1. Long drain found the drain pump not coming on in step 4 in diagnostics. I removed the top and front panel and found the drain pump connection not connected. After reinstalling connection and reinstalling all panels the drain pump is now coming on in step 4 and all other functions are working. Job completed.

"I pulled unit out checked drain , clear , the unit does have a long extension of 15 foot on top of the normal drain hose, which can contribute to longer drain times replace the main board. Everything was cleared tested operations at this time. Unit is working"

"Replaced the sensor belt and pulley asm , tested operations ok now at this time"

NoisyConfirmed..noisy at condenser tubing.adjusted tubing..designed operation restored

"Upon arrival, pulley and bowlers were making. Rollers, pulley and belt were removed and replaced. Unit passed all test. Unit is working as intended. ; used 1 4392067 (Repair kit) from stock"

Joe F. With tech line. 7741076708. There is at bad wire going to freezer light. So top lights still dont work and freezer light is out. Called tech line. Unit is deemed unrepairable. No further parts or service needed for this unit. Job completed.

Replaced timer all tested good

Cx complaint. Does not like the noise sound. Upon arrival. Ran diagnostics . Found noisy fan motor. Installed fan motor. Tested components out. Okay. Operation as according to protocol designed.

Replaced the sump and the inlet water valve. Unit is working as designed at this time.

Replaced bad valve tested unit washer is filling agitating draining and spinning per design job complete

"JB OUT 3/4/25.Installed new main control WE22X38277 direction of General Electric TAG. Program personality code number 16. Using smart HQ new diagnostic tool verified both inlet and outlets. Mr. readings are accurate based on temperature at the moment of testing. Removed diagnostic tool. Tested unit and mixed loads cycle with no clothing in drum. Verify drum started at 58 minutes and count four minutes and shut off indicating sense. Recycle is now operating and sensing no clothing, no heat, no moisture in tested again with customers, freshly washed and spun dried laundry to be heating and operating as designed. No charge to customer. Job complete."

Not rotating not agitating not spinning. Customer complaint. Upon arrival. Ran diagnostics. Found wire shorted in the harness. Installed wire harness. Tested components out.Okay Operation as according to protocol designed.

Found bail arm getting stuck on side of ice maker replaced ice maker tested unit ice maker is harvesting and filling per design job complete

Removed and replaced ice maker. Reset ice maker. Now working as designed

"9-1, 10-2, Cleared air gap. Cleared error codes and programmed control. All functions now working as designed."

"Installed new components, all ops now working as designed."

Confirmed no action from control and lid switch shorted locks un locks intermittently. Further found sensor broken.

Customer instruct on function unit tested good

Installed new compressor kit and evaporator. Found leak on evaporator. Recharge system with 48 g r600a.

I installed part tested check out ok complete.

Replaced tub ring tested u it unit working as designed ed

IW PRODUCT drawer cracked and flow meter not reading water flow.Replaced preidd parts.designed operation was restored

Noisy when tumblingConfirmed .worn support rollers..****replaced repair kit.******* designed operation was restored

A new moisture sensor harness was replaced and this time consumer performed several tests and was satisfied but skeptical about the duration of that satisfaction.

Installed the new auger motor coupler and ice bucket

"Different issue last time unit was dead , suspension rods are bent and wore out replaced suspension, rods tested operations. Unit is working as designed out at this time."

"Found broken glasses inside the drain pump and its full inside the filter, replaced new drain pump and clean the filter. Cx to be mindful of usage. Complete Core for 34797035 not obtained because Core is missing."

"F3E2 code open moisture sensor. Ohm harness, ohm check shown open replaced sensor harness unit tested good"

"JB OUT 3/4/25.Customer states the ice maker no longer produces ice cubes. Verified ice storage bin is empty.Cycled ice maker, no response.removed ice maker found ice cubes in flex tray.Installed replacement Capacitor door ice maker W11700250. Cycled newly installed ice maker. Verified flex tray did rotate and returned to home position. Also verified water fill function.No charge to customer.JOB COMPLETE"

"Replaced bad condenser fan, unit test ok. Complete"

Found float switch stuck open. Replaced with new float switch and tested. Unit functions as normal

Cycled unit and found faulty user interface. installed the new user interface and retested unit.Now working as designed job completed

"On arrival, removed front cover and checked and found broken wires at bottom of left door hinge, Job complete."

Disconnected all contacts and reconnected them again. Put unit together then it worked OK

Replaced slider and control tested unit unit working as designed

"JB OUT 3/4/25.Installed replacement Lower Wire Harness W11643701 and clip W11755727.Reassembled unit and tested operation with customer.Unit now fills, agitates, drains and spine as designed.NO CHARGE TO CUSTOMER JOB COMPLETE ; used 1 W11755726 ( CLIP) from stock"

Replaced the Handel due to it being broken. Unit is working as designed at this time.

Installed defrost timer. Refrigerator operating as designed. No leaks.

Cycled unit and found bad connection to drain pump. Secured connection and retested unit now working as designed job completed

Debris in drain pump preventing impeller from spinning. Debris was cleared from drain pump. Unit is now draining properly. Unit passed all test. Unit is working as designed.

"Installed new dsi and ignitor, all ops now checking good."

"Upon arrival, found control board nonresponsive removed and replaced main control board tested unit. Unit passed test and is now working as intended job complete."

"Releveled unit, raised front of unit so door swings closed, checked door functions, unit operating as designed."

Replaced shifter tested unit unit working as designed

Found dishwasher not washing found water on base removed clear water debre3 tested check outok complete.

"Upon arrival found unit with noise coming from the inside, as soon the unit starts any cycle. Check the unit and found the tension pulley and back pulley are the ones causing the noise. Replace all the pulleys on the unit and belt. Retest the unit and now is working properly. Job complete"

Installed damper and central electric. Programmed code. Refrigerator operating as designed. No leak.

"Soap dispenser not opening, referred to service pointer W11765167A and replaced dispenser and seated it correctly.ran diagnostic cycle and dispenser opened and successfully went through cycle,dishwasher is now working properly."

"Upon arrival found unit no working, check the unit and found water is going in but, dishes arent washed, found error code F4E3, this about motor pump no working check the unit and found resistance of the pump at 7.3 ohms. But no working still, check voltage at the control board and is 116 ACV. This unit has a bad pump, replaced the pump assembly on the unit. Retest the unit and now unit is working properly. Job complete"

Thermostats and timer were removed and replaced. Unit passed all test. Unit is operating as designed.

Found actuator not activating replaced actuator tested unit unit working it working as designed

"JB OUT 3/4/25Customer states washer makes a banging sound during spin cycle. Upon arrival tested spin cycle with no clothing in wash basket. Verified quiet and smooth operation. Ask customer to load a normal wash load and allow unit to fill with water. Verify water level is correct for cycle selected and agitation function is normal. Canceled cycle allowed unit to drain and shut off selected drain spin verify drain pump operation and spin functions are normal. Upon reaching medium to high speed spin, the machine began to make a banging sound which became quite loud. Further inspection finds the drain hose when installed was not installed at the right angle when clamped to the machine causing the drain hose to vibrate and bang against the wall behind the washing machine. Adjusted position of drain hose and clamp. Retested operation with wet clothing in wash tub. Unit no longer makes banging noises. Instruct customer on best method to load wash tub to prevent any off-balance loads. Recommend against use of HE turbo detergent as it is too highly concentrated for this low fill/high-efficiency washing machine. Recommend customers choice of any brand, powder or liquid as long as it is classified as HE only and not HE turbo. Also recommend customer use a 1 teaspoon measuring spoon every time the washer is used. This will greatly reduce the amount of detergent remaining in the clothing at the end of the wash cycle. No parts needed or used. No charge to customer. Job complete."

"Upon arrival found unit with water in the tub, by the end of the cycle, customer try to run the cancellation but unit wasnt responding. Found error code F9E1, this about no draining. Check the unit and erase code, check and found the turbidity sensor wasnt reading water properly, because unit hasnt any water and unit still draining. Replace the sensor. Check the unit and now is working properly. Job complete"

Worn out dryer kit. Installed new dryer repair kit. All ops now working as designed.

"Confirmed faulty defrost timer stuck in defrost, installed new timer from truck stock. All ops now working as designed. ; used 1 5304526183 (Defrost timer) from stock"

F0E3 overloadWashing machine was not draining clothes properly. Checked cam assembly and found it out of place but still functional. Readjusted and made sure it clicked into place. Replaced harness. After repair calibrated unit and cleared out error codes. Unit is now working properly.

"Debris stuck in filter pump. Removed debris and cleared code. Reprogrammed, all ops now working as designed. "

Inspect unit and found unit is leaking from pump assembly. Was able to replace without remove ing unit. Unit passed all test. Working per design

Ice jammed in arm. Cleared the IM and tested. IM checks ok.

"Ice maker not cycling during testing, bad ice maker, installed new ice maker and its not cycling and getting water as designed leak free at this time of service"

Cycled unit and found NEW ISSUE broken hub. Installed new hub and retested unit now working as designed job completed

"Upon arrival, inspected unit found unit not cooling at all. Checked power control board control board was getting power. Compressor was not running condenser fan Checked power from inverter box to compressor inverter box not sending power indicating bad inverter box checked windings windings on compressor were good. Replaced inverter box unit is now cooling as intended. Compressor is now running advised customer to give at least 24 hours for the unit to reach proper temperatures."

"JB OUT 3/4/25.Customer states washing machine will not drain and has displayed F9 E1 indicating long drain detected. Upon arrival found installers had installed an aftermarket drain hose due to the required length to reach the standing drain pipe on the left side of the washing machine. The installer had pushed the machine too far against the wall Causing a kink in the drain pipe, slowing down the water being pumped outward causing the F 91. Prior to arrival customer had already corrected kink and drain hose. Recommend installing several zip ties on drain hose to prevent further kinking. Tested washer in normal wash verified correct water flow and tumbling. Cancel cycle verified correct drain function. Selected drain and spin cycle tested and verified machine spins correct speed. No parts needed no charge to customer. Job complete"

Cx showed video of unit making noises. Removed panel and found a block of ice that had not defrosted and. Was up against fan blades. Inspected fan blades and unit is now working per design. Removed ice block. Ice maker is not leaking.

Cx complaint is about a crackling type of noise during spin cycle. Ran through diagnostics. Found rotor screw completely backed out. Fastened up screw. Tested unit. All ops now working as designed.

Unit was not getting proper power. Hot wire was not making proper connection. Had to rewire cables and unit is now working properly.

"Upon arrival customer stated the unit is taking too long to heat the food. Check the unit and run a performance test at the tech sheet mentioned. Run the unit for 2:03 minutes with a cup of water and the initial temperature was 77.3F and the results after the time was 165.4F, this means the increase of temperature is 88 degrees. And the minimal temperature increases is 30 degrees. This unit is working as design. Job complete"

Per cx she was bakeing and door locked by its self and the time will change from set time on clock cx was able to unlock door after useing self clean mode odering console and control ; ordrng 1 W11655070 (Console) and 1 W11649130 (Control)

Found knob not lining up with selection on panel. Ordering new UI and knob. ; ordrng 1 WE22X36399 (UI board) and 1 WE13X36398 (Console) and 1 WE01X36397 (Knob)

"Found unit full of water. Plugged unit in and drain pump kicked on, but no water drained. Lights on control board but no power to UI. Ordering Control, harness and pump; ordrng 1 W10803588 (Control) and 1 W10727777 (Pump) and 1 W10777952 (Harness)"

Tried to call Techline but they were receiving training and the prompt told me to call back in 2 hours. Changed out radiant heat sensor and control. Unit still igniting once and then wont Ignite again in sensor drying mode. Tested in timed and unit reigniting properly. Please dispatch again as soon as possible so I can call Techline in-home. ; O-emld tckt

Found unit not draining. Drain pump never activated when prompted. Ordering sump. ; ordrng 1 W11416363 (Pump and motor)

"Found rotor seized on spindle, gearcase leaking, ordered rotor & stator for unit.; ordrng 1 W10754161 (Rotor) and 1 W10754158 (Stator assy)"

"Found water on top middle of freezer door gasket, found no trace of water dripping . Found no frost build up in freezer, checked gasket seals, tested ok, ordered mullion bar & ice maker for unit. Shute off ice maker to test for water leaks.; ordrng 1 W10849525 (Mullion bar) and 1 W11658802 (Ice maker)"

"Found open thermo cutoff, ordered thermocutoff/thermostat for unit.; ordrng 1 W10900067 (Thermocutoff/thermostat)"

Found fan in Icemaker box not running. Ordering new control and fan. Rescheduled customer for Thursday 3-6-25; ordrng 1 5304524796 (Fan) and 1 5304534043 (Control)

"F1E1. F3E1. Both fault codes refer to a bad control board.; ordrng 1 W11608056 (Board), O-SMS tckt"

Found unit with a faulted igniter. Will need to pull out oven to repair the connections to igniter. Quoted customer $585.61. Customer approves repair. Collected $145 via CC on iWallet (Autho# 34NEEE) Will collect $440.61 on return visit. Rescheduled customer for Friday 3-7-25; ordrng 1 WB2X9154 (Igniter)

Found washer leaking left front need this parts to complete service.; ordrng 1 W11449081 (Door) and 1 W11318815 (Inner glass) and 1 W11325577 (Glass)

"Found refrigerator freshfood not functioning need this parts to complete service defrost issue.; (created new UIS, deleted prior attachment to UisID 472105), ordrng 1 WR55X43779 (Maincontrol)"

Dsi board shorted out quickly after last repair. Will replace dsi and ignitor together ; ordrng 1 W11162730 (Dsi)

"*****SR# 7741062151 Randy WFCC TECH replace control *****Confirmed .drain triggering and conferred with tech line. Ordering main control ; ordrng 1 W11603810 (Control, main)"

"Drain circuit triggered continuously for over 20 minutes , stops then triggered again. Pressure transducer not sensing properly; ordrng 1 W11513246 (Control, main)"

I called tech line and they recommended checking to see if the thermistor was plugged into the correct location and it was. j15 for the thermistor. I then ran diagnostic to see if the fill hoses were reversed and they were hooked up properly. Also verified in step 8 in diagnostics that the heater connection at the control was sending 117 volts down to the heater. Failed the test. File number is 7741059492. Considering I replaced the control twice and the heater once the next recommendation is to replace the ntc harness. Ordering harness. ; ordrng 1 W11316253 (Harness wire)

The unit has one error code stored and its a f7e3. Basket engaged during wash cycle and during fast agitation test it indeed was spinning not agitating. I removed the rotor and found the unit has a new problem and that is a leak. This is a completely different issue than last time. The basket is on back order and the unit may require an authorization for the repair. Customer advised of both. He will be waiting for a call. ; ordrng 1 W11550891 (Agitator) and 1 W11178227 (Basket) and 1 W11551646 (Nut spanner) and 1 W10752187 (Screw) and 1 W11449841 (Gear case) and 1 W11195971 (Stator) and 1 W11260238 (Rotor)

Talked to customer. Lights will go in same time. ; schdld next appmnt for 3/5 WED !

Dead washer. Ordered part; ordrng 1 W11608056 (Cntrl)

Ignition issues. Burner heads must be replacedNOTE: Burner Heads screws are rusted will break when being removedPLS REQUEST DOUBLE LABOR; ordrng 1 WPW10406878 (Head burner) and 1 WPW10299236 (Kit) and 2 WPW10406243 (Head)s and 1 WPW10406797 (Head) and 1 WPW10336094 (Head) and 1 W11230935 (Orifice) and 2 W10643269 (Orifice)s and 1 W11685612 (Holder) and 1 W10643271 (Holder) and 1 W10643272 (Holder) and 1 W11160344 (Holder) and 1 W11160345 (Holder) and 1 W11160346 (Holder) and 10 WP8273062 (Screw)s

Rear right burner not igniting has not spark found failed switch no power to spark module switch not closing ; ordrng 1 W11537738 (Switch harness)

Found 2 sealed system leaks on high side one exiting compressor and another entering dryer also found compressor is not secured in place all 4 clips are missing ; ordrng 4 WR2X8203 (Clips)s

Received a used part. Ordering new icemaker. ; ordrng 1 243297610 (Im)

Unit has ice buildup on evaporator causing fan to strike and stop. Ordering new evaporator fan and blade. Also ordering new heater for evaporator. Will install new control boards on return service.; ordrng 1 W11515017 (Motor) and 1 2169142 (Blade) and 1 W11573118 (Heater assembly)

Top basket cracked at rollers. Ordering new basket and rollers. Outer door gasket ripped and warped. Ordering new gasket. ; ordrng 1 WR32X36734 (Upper basket) and 2 WR02X36806 (Upper front rollers)s and 2 WR02X31797 (Basket rollers)s and 1 WR14X36430 (Outter door gasket)

Grinding noise from back of unit. Installed new diffuser assembly and shaft assembly. Tested unit. Unit rubbing on diffuser assembly. Reordering assembly. Will call techline during repair ; ordrng 1 We11x29464 (Diffuser)