Near Merced, CA 95340
Kenneth
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found unit getting into a defrost and not coming out of defrost. Ordering UI and Ckntrol. Rescheduked customer for thursday 3-26-20; ordrng 1 W11214887 (UI) and 1 W11196400 (Control)
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 03/24/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Customer is concerned of burning smell coming from the Control area. I checked the unit and I found shorted Electronic Control and damaged Wire Harness. Ordered: Console (W10803367), Electronic Control (W10854216), and Wire Harness (W10752245).; ordrng 1 W10752245 (harns-wire) and 1 W10803367 (panel-cntl) and 1 W10854216 (cntrl-elec)"
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 03/24/2020
WASHER MAYTAG MHW7000XW2 "Customer is concerned of washer overflowing. I set the unit in diagnostic and there was a F7E1 code (No water detected entering the washer or pressure switch trip not detected.), I erased the code and ran a quick diagnostic test and the code showed again. Ordered parts and rescheduled. ; ordrng 1 W10312527 (switch-wl) and 1 W10442139 (cntrl-elec) and 1 W11044559 (hose) and 1 WPW10110225 (flowmeter)"
Near Montclair, CA 91763
Jaime
Job Details: 03/24/2020
DRYER MAYTAG MGDB835DC4 F2E1 failure code noted run ui test passed run complete diagnostics passed operating as designed. At customers request checked washing machine found F8e1 and F0E3 also unit was leaking at the drain hose connection operating as designed.
Near Pomona, CA 91767
Jaime
Job Details: 03/24/2020
WASHER MAYTAG MVWB835DW3 Found washer dead so main board and user interface had to be replaced. Washer now meets factory specs
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 03/24/2020
WASHER WHIRLPOOL WTW4955HW1 "Customer is concerned of washer not running. I checked the unit and the unit is not responding to commands it only works on diagnostic, also found cold water solenoid not dispensing water. Ordered Control (W11256105) and Fill Valve (W11210459).; ordrng 1 W11210459 (valve) and 1 W11256105 (cntrl-elec)"
Near Glendora, CA 91741
Jaime
Job Details: 03/24/2020
DISHWASHER KITCHENAID KDFE104HWH0 Found a bad motor and drain pump had them replacedUnit worked ok ; used 1 WPW10348269 (PUMP-DRAIN) from stock
Near Clovis, CA 93619
Timothy
Job Details: 03/24/2020
WASHER MAYTAG MHW6630HC0 Water drips from the dispenser area when valves are open. ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316600 (drawer)
Near Fresno, CA 93723
Irvin
Job Details: 03/24/2020
WASHER WHIRLPOOL WTW4816FW2 "Cx says the washer will not operate. On arrival excesses control board, no 5dc led. Replaced the main control board. All power restored. Test components, passed. Calibrated unit passed. All ops normal."
Near Montclair, CA 91763
Jaime
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Found ice not being dispensed due to stripped so I ordered pats; ordrng 1 WP63052 (IMPELLER) and 1 WPW10309864 (divider)
Near Fresno, CA 93711
Irvin
Job Details: 03/24/2020
WASHER WHIRLPOOL WTW7500GW0 "F7/E9-locked rotor F2/E1-up stuck, F8/E1-long /no fill. Cleared codes checke the valve screens clear. Attempt to fill washer failed. No hot water. Replaced water valve. Test for water flow good. Calibrated unit, passed. All ops normal. ; used 1 W10758828 (VALVE ) from stock"
Near Fresno, CA 93727
Irvin
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced failed door switch. Powered the unit test for operation, passed. All s normal."
Near Fresno, CA 93650
Irvin
Job Details: 03/24/2020
COOKTOP WHIRLPOOL WFE505W0HW0 "Warmer burner is out. The switch is failed not working. Removed failed switch. Installed replacement switch. Test, passe. All ops normal."
Near Pomona, CA 91767
Jaime
Job Details: 03/24/2020
STOVE WHIRLPOOL WED730H0DS0 SR772743936 1J Found the baking fixture not working. Ordered main board ; ordrng 1 W11050551 (cntrl-elec)
Near Rancho Cucamonga, CA 91737
Jaime
Job Details: 03/24/2020
DISHWASHER KITCHENAID KDTE204DSS0 Found dishwasher leaking at the bottom. Ordered part; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10455260 (pump&motor)
Near Azusa, CA 91702
Jaime
Job Details: 03/24/2020
RANGE WHIRLPOOL WFG510S0HS1 Found door not closing due to bad hinges. Parts ordered; ordrng 1 W10347464 (hinge-door)
Near Fresno, CA 93722
Irvin
Job Details: 03/24/2020
WASHER WHIRLPOOL WTW5000DW3 Cx says the unit is noisy during shift from. The unit is clicking slipping during spin cycle. Slipping in the pulley. It as if the gearcase shaft is loose. Replacing case and pulley. ; ordrng 1 W10721967 (drive pulley) and 1 W10870913 (gearcase)
Near Modesto, CA 95356
Lance
Job Details: 03/24/2020
DRYER MAYTAG MEDX655DW1 "Fixed- unit not powering on found faulty thermal fuse. Replaced, and tested ok. Unit is now fully operational. ; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Merced, CA 95340
Kenneth
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Ohm thermistor dip ice water 8.8K at control. P5 gray to gray Tan to tan is freezer Check damper. Confirmed all and found fridge temp thermistor of 8.9K in glass of water. Confirmed that thermistor to be correct. Per techline. Replace control once again. SR#7727441578- steve ; ordrng 1 W11174836 (Control)
Near Bakersfield, CA 93314
Erick
Job Details: 03/24/2020
WASHER AMANA NTW4516FW2 "Cycled unit and found it with bad suspension. Left rear broken and tub is leaning causing failure, unit will need new suspension.picked up from office. Installed new parts on unit. Retested it and it passed all tests. Job complete"
Near Visalia, CA 93292
Michael
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Plugged unit in and tested water dispenser and now have proper flow from dispenser. Adjusted temps up a few degrees and staggered shelves and advised cx to wait 24 hours for operating temps and ice prop functions all ops are as designed job complete
Near Manteca, CA 95337
William
Job Details: 03/24/2020
REFRIGERATOR KITCHEN AID KRFC704FBS00 "S27311, found a back cover packed with ice ordered evap cover and control board for unit. ; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (MAIN CONTROL)"
Near San Bernardino, CA 92407
Rod
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Ice sometimes will only crush or cubed. Not one or the other.Confirmed...........Found ice door seal not sealing. Causing warm air to enter ice bucket to clump.As designed op returned after removing clumps of ice and reinstalling ice door seal
Near Riverside, CA 92506
Rod
Job Details: 03/24/2020
RANGE KITCHENAID KFGD500ESS04 Left frt burner won’t light all the time.Confirmed Burner is turned on in such a way that gas pressure puts flame out b4 ignition.....turning on slower will gain complete ignition of burner.Operators guide does not explain the conditions and complete ignition requirements. Consumer now aware of how to operate each burner so as to get complete ignition of burners.
Near Tulare, CA 93274
Frank
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Customer stated still not getting enough cold air in refrigerator...freezer is really coldPerformed diagnostics Found not as much as flow coming from damperBoard not sending signal to damper motor Will order parts; ordrng 1 W10807590 (cntrl-elec) and 1 WPW10248595 (control)
Near Delano, CA 93215
Michael
Job Details: 03/24/2020
DRYER WHIRLPOOL WGD4815EW2 Cx states unit takes really long time to dry.Started timed dry and found severely restricted flow. Vent is clear sound balled up socks wedged in blower housing obstructing flow. Now have proper flow as designed job complete
Near Visalia, CA 93277
Michael
Job Details: 03/24/2020
WASHER WHIRLPOOL WTW8600YW1 Removed drum and attempted to remove shaft from outer tub. Shaft bearing was not fully seated and is at an angle not allowing shaft to be removed must order entire outer drum with shaft installedOrdering outer tub ; 1 W10381078 (OUTER TUB)
Near Crows Landing, CA 95313
William
Job Details: 03/24/2020
RANGE WHIRLPOOL GFE461LVS0 "Found code for temp sensor. Removed panels on unit, found no problems with unit failure, cx smells, gave cx estimate for temp sensor replacement. cx declined estimate. ."
Near Crows Landing, CA 95313
William
Job Details: 03/24/2020
WASHER WHIRLPOOL WTW5000DW2 "F7E6, checked connections & winding of motor, reconnected motor plug, recalibrated unit, checked tach test, ran self diagnostics, unit operating as designed."
Near Bakersfield, CA 93311
Erick
Job Details: 03/24/2020
REFIRGERATOR KITCHENAID KBSD602ESS01 "Cycled unit and cannot find any leaks at the time of service. Cycled icemaker and resecured tubes no leaks. Checked water filter and water filter passed all test. Resecured all connectors at water valve, fittings, icemaker, and reservoir. Unit passed all test. Job complete"
Near Fresno, CA 93704
Irvin
Job Details: 03/24/2020
WASHER WHIRLPOOL WTW7500GW2 "Cx says the unit won’t accept command and wet clothes after cycle, and make a click grind. Checked error code found stuck key code and transducer issue. The suspension is weak, the click is from the gearcase. ; ordrng 1 W10811956 (GEARCASE) and 1 W11130237 (console) and 1 W11130238 (cntrl-elec) and 1 W11130359 (suspension)"
Near Bakersfield, CA 93311
Erick
Job Details: 03/24/2020
RANGE WHIRLPOOL WFG550S0HZ1 Found left front burner misaligned causing unit not to ignite. Re-secured and properly aligned igniter with harness. Retested and burners is now working. Job complete
Near Salida, CA 95368
Lance
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Fixed- found icemaker shut off arm broken, causing no ice production. Replaced shut off arm with *(truck stock). Ran and cycled icemaker, and is now fully operational, water entering mold ok, and cycling ok. Please allow up to 36hrs for ice production. All checked ok, all ops completed; used 1 WPW10512602 (SHUT OFF ARM) from stock"
Near Patterson, CA 95363
William
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRS571CIDB00 "Ran ice maker harvest test passed, water valve leaking water in ice maker, ordered IM water valve & ice maker for unit. Cx on a water well.; ordrng 1 W10873791 (icemaker) and 1 WPW10341320 (valve-inlt)"
Near Bakersfield, CA 93311
Erick
Job Details: 03/24/2020
RANGE KITCHEN AID KSIB900ESS Cycled unit and found unit not programmed properly causing unit to fail. Reset main controls and programmed both controllers. Re-tested unit and now all burners and ovens are working. Unit passed all test at the time of service. Job complete
Near Bakersfield, CA 93306
Erick
Job Details: 03/24/2020
RANGE WHIRLPOOL WEGA25H0HN0 "Found consul not allowing selections towards the bottom of the screen. Found units control with error, Reprogrammed both consul and main control, resetall options back factory settings. Re-tested unit with customer and consul is now working properly. Unit is allowing all selections. Unit passed all tests with no failures. Job complete"
Near Tulare, CA 93274
Alejandro
Job Details: 03/24/2020
REFRIGERATOR JENN-AIR JFX2897DRM02 "Found the unit not cooling normal,not defrost in refrigerator side,clean and defrost evaporator and drain, order cntrl elec w10843055, motor evaporator refrigerator w1132800 and motor freezer w11087438; ordrng 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 W11087438 (motor-evap)"
Near Westlake Village, CA 91362
Joe
Job Details: 03/24/2020
DISHWASHER WHIRLPOOL WDT750SAHB0 Unit will not power on. On inspection found unit had a loose wire in the power supply compartment. Attached wire to unit. Unit is now functioning as designed. Job complete
Near Agua Dulce, CA 91390
Raymond
Job Details: 03/24/2020
REFRIGERATOR KITCHENAID KFIS29BBBL00 "Contacted Dustin SR 7727442301 was advised of pointer W11092686e. Needs parts per SP. ;1 212643 (sealer-gum) and 2 2185788 (clamp)s and 2 67006425 (screw)s and 2 WPW10339879 (tie-wire)s and 1 WPW10537710 (pan-drip)"
Near Apple Valley, CA 92307
Darren
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replaced control board, unit cooling normally."
Near Apple Valley, CA 92307
Darren
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Removed jam from cruncher blades, cycled tested, dispensing normally."
Near Azusa, CA 91702
Jaime
Job Details: 03/24/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Ran diagnostics, passed. F2E1 code noted. Cleared codes. Operating as designed."
Near Santa Clarita, CA 91354
Joe
Job Details: 03/24/2020
DISHWASHER KITCHENAID KDPE334GPS0 Pump and motor assembly are not spreading water back into machine good enough. Ordering parts.; ordrng 1 W11162733 (pump&motor)
Near Hesperia, CA 92345
Darren
Job Details: 03/24/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Pump failed, ordered sump assembly.; ordrng 1 W11025157 (pump&motor)"
Near Apple Valley, CA 92307
Darren
Job Details: 03/24/2020
WASHER WHIRLPOOL WTW4816FW2 "Long fill code on arrival, ordered water valve.; ordrng 1 W11210459 (valve)"
Near Apple Valley, CA 92308
Darren
Job Details: 03/24/2020
REFIRGERATOR WHIRLPOOL WRB322DMBM00 "Sealed system flat, heavy corrosion on line running through drain pan, ordered compressor and condenser line.; ordrng 1 W10507884 (compressor) and 1 WPW10233570 (tube)"
Near Simi Valley, CA 93065
Aaron
Job Details: 03/23/2020
OVEN WHIRLPOOL KOSE500ESS04 Called tech line ordered the latch and appliance manager to correct the intermittent light flashing on the single wall oven ; ordrng 1 W10883049 (latch-door) and 1 W11179310 (cntrl-elec)
Near Pismo Beach, CA 93449
George
Job Details: 03/23/2020
DRYER WHIRLPOOL MGDC400BW1 Found dryer not getting hot found motor scraping and tub warp ok to order parts.; ordrng 1 178574 (fuse-thermal) and 1 279827 (motor!dryer) and 1 W10899578 (drum)
Near Manteca, CA 95337
William
Job Details: 03/23/2020
DRYER WHIRLPOOL GGW9200LW0 "Found E1 errors after unit running for short amount of time, ordered thermostat, thermister, sensor for unit.; ordrng 1 W11050897 (cutoff-tml) and 1 WP338906 (sensor) and 1 WP8577274 (thermistor)"
Near Helendale, CA 92342
Darren
Job Details: 03/23/2020
RANGE WHIRLPOOL WMH31017HB4 "Replaced open thermostat, found one side of transformer burned, ordered transformer.; ordrng 1 W10836753 (transformr)"
Near Hesperia, CA 92344
Cesar
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Failed led module in fresh food compartment has correct voltage 1 of the led is out the rest are dim; ordrng 1 W11333374 (LED MODULE)
Near Hesperia, CA 92345
Cesar
Job Details: 03/23/2020
DISHWASHER MAYTAG MDB4949SDM3 Failed wash motor not building enough pressure to run spray arms ; ordrng 1 WPW10591570 (pump&motor)
Near Modesto, CA 95358
Cruz
Job Details: 03/23/2020
WASHER MAYTAG MVWB865GC0 "Need more work- unit is grinding very loud during agitation cycle, cx has a recording of noise, checked unit for codes and found f7e9 stuck rotor, ordering parts for unit. ; ordrng 1 W10811956 (drum assy) and 1 W10915701 (rotor)"
Near Modesto, CA 95350
Cruz
Job Details: 03/23/2020
DRYER MAYTAG MEDB800VQ0 "Unit needs a drum found Felt on ends to be missing, found drum to a 2 inch crack on it, found felt inside of unit, look at pictures, will use part dryer repair on next visit, ; ordrng 1 W10549614 (drum)"
Near Denair, CA 95316
Cruz
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Reschedule this cx for Friday am please need to call tech line about issues with unit, called tech line at cx home was unable to contact them. Asking 8-9 or 8-10 ; saved tckt"
Near Ceres, CA 95307
Cruz
Job Details: 03/23/2020
WASHER MAYTAG MVWX655DW1 "Need more work- found wash plate to be stripped at shaft and hub to be worn out as well, causing basket to spin very loud, clothes are still wet after spin cycle, ordering parts for unit. ; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)"
Near West Covina, CA 91791
Stephen
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ Ran diagnostics. Icing up on right side return air in RC. Called tech line. SR # 7727424394. Per tech line adjusted FC up to seal tighter with cabinet. Liner to cabinet is tight. Unit is cooling properly at this time. Per customer does NOT want any parts replaced. Referred to Whirlpool customer service. Complete.
Near Santa Maria, CA 93458
George
Job Details: 03/23/2020
DRYER ELECTRIC WHIRLPOOL WFW7590FW0 Installed part tested check out ok complete. No dents or dings cause by tech.
Near Arroyo Grande, CA 93420
George
Job Details: 03/23/2020
DRYER WHIRLPOOL WGD5620HW1 Installed part tested check out ok complete. No dents or dings cause by tech.
Near Los Angeles, CA 91436
Randy
Job Details: 03/23/2020
DRYER WHIRLPOOL LGB6300PW0 Replaced lamp. Now lights up. Found unit not getting 120 volts to ignitor. Ignitor should be ok. Replaced with new cut off and still no heat. Needs new thermistr missed diagnosed. Informed cx I will come back Tuesday. Cx okayed. ; ordrng 1 4392065 (dryer repair kit) and 1 WP3387134 (thrmst-fix) and 1 WP3392519 (thermal fuse)
Near Modesto, CA 95356
Lance
Job Details: 03/23/2020
WASHER MAYTAG MVWX655DW1 "Needs work- found drain hose chewed by rodent/rat causing major leak. Customer states unit was in storage for some time. cx denied repair"
Near Tracy, CA 95376
William
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replace door bin, with cx, unit operating as designed."
Near Tracy, CA 95376
William
Job Details: 03/23/2020
COOKTOP WHIRLPOOL WCC31430AW02 "Replaced infinite switched for large burners, installed element kit., unit operating as designed."
Near Manteca, CA 95336
William
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replaced main control & ui panel, unit operating as designed."
Near Tracy, CA 95376
William
Job Details: 03/23/2020
RANGE WHIRLPOOL WFG320M0BS3 "Found shorted wire to ignitor, repaired wiring to ignitor, ran bake cycle unit operating as designed."
Near Porterville, CA 93257
Michael
Job Details: 03/23/2020
WASHER MAYTAG MVWB955FW0 Cx states unit leaks water.F9E2- pump drive system problemF0E2-over sudsF0E3-over load F9E2-Ran manual hot and cold and valve hums but no flow. Spun tub by hand no grinding from bearings tipped unit back and found no evidence of leak underneath unit. Replaced water valve W11188329 and rebooted unit. Cleared faults and tested manual hot and cold valve and again valve hums but no flow from any valves valve is defective Ordering another water valve W11188329 and main control W10912345; ordrng 1 W10912345 (CONTROL) and 1 W11188329 (WATER VALVE)
Near Victorville, CA 92392
Darren
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Removed packing material from rear of refrigerator, ticking sound seems to have stopped."
Near Helendale, CA 92342
Darren
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Replaced torn door seal,checks out okay."
Near Alhambra, CA 91801
Juan
Job Details: 03/23/2020
WASHER MAYTAG MHW3505FW1 "Unit is not powering on, proper voltage to main control board, and proper voltage to U.I. Main and U.I. boards need to be replaced.; ordrng 1 W10911040 (panel-cntl) and 1 W11201284 (cntrl-elec)"
Near Victorville, CA 92395
Darren
Job Details: 03/23/2020
WASHER WHIRLPOOL WTW5000DW3 "Found unit in constant drain condition, checked for codes, none present, recalibrated washer, cycle tested, checks out good."
Near Victorville, CA 92395
Darren
Job Details: 03/23/2020
DRYER MAYTAG MGDC465HW0 "Gas was left off after install, turned on and tested, checks out okay."
Near Pasadena, CA 91106
Juan
Job Details: 03/23/2020
DRYER WHIRLPOOL WGD96HEAU0 "Unit is drying fine at times, but it takes 2 to 3cycles to dry at other times. Gas valve coils, and igniter needs to be replaced.; ordrng 1 279311 (ignitor kit & bracke) and 1 WPW10328463 (coil-valve)"
Near Altadena, CA 91001
Juan
Job Details: 03/23/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Ice maker is under filling. Small cubes get jammed on the mechanism. Unit needs inlet valve replaced, and new ice maker needs to be replaced as well.; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve)"
Near Turlock, CA 95380
Cruz
Job Details: 03/23/2020
COMPACTOR KITCHENAID KTTS505ESS0 "Fixed- installed new part (panel) door is now closing / opening as designed, cx ok repair."
Near Denair, CA 95316
Cruz
Job Details: 03/23/2020
WASHER WHIRLPOOL WTW5000DW1 "Fixed - installed new parts (cntrl elec, power cord ) calibrated and then tested unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, unit is working as designed, cx ok repair."
Near Fontana, CA 92337
Kevin
Job Details: 03/23/2020
DRYER WHIRLPOOL WGD49STBW2 Customer states that the unit will just stop running mid timed dry cycle. Clothes still wet and timer mid cycle. I verified motor windings sound normal. Failed timer. Ordering part. ; ordrng 1 W10846428 (timer)
Near Reedley, CA 93654
Frank
Job Details: 03/23/2020
WASHER MAYTAG MVWC415EW2 Customer stated not washing knocking noisePerformed diagnostics Found that was ordered was misdiagnoseI need the gear caseWill order part; ordrng 1 W11035747 (gearcase)
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 03/23/2020
FREEZER WHIRLPOOL WRX986SIHZ00 "Upon arrival cx states he heard a noise now no air flow in FC. Found shorted evap motor. Replaced and tested, unit functions as designed."
Near Santa Clarita, CA 91351
Raymond
Job Details: 03/23/2020
DRYER MAYTAG MGDB835DW4 "Upon arrival unit not heating, found open thermal cut off and broken igniter. Replaced and tested, unit functions as designed."
Near Santa Clarita, CA 91390
Raymond
Job Details: 03/23/2020
COOKTOP KITCHENAID KGCU483VSS02 "Replaced spark module and manifold, tested unit, unit functions as designed."
Near Tulare, CA 93274
Frank
Job Details: 03/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated not cold enoughPerformed diagnostics Found control board settings And thermistor not reaching temperature Flow of direction of cold air not coming inside as it should Need damperWill come back to install 3 parts; ordrng 1 W11238397 (THERMISTOR ) and 1 WPW10248595 (control DAMPER)
Near West Covina, CA 91791
Stephen
Job Details: 03/23/2020
WASHER MAYTAG MVWC465HW2 "Ran diagnostics. No error codes found. Ran auto test cycle. Load tested rinse and spin. Fills, agitates, drains, rinses, and spins properly. Instructed customer to use less detergent. Customer doesn’t want to use less detergent. Refer to customer service. Unit is working properly as designed. Normal sound levels. Complete."
Near Lemoore, CA 93245
Enrique
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed control board , Retested it . Compressor works intermittently . Called techline 7727428286 . Found bad compressor . ; ordrng 1 W11209866 (compressor)"
Near Bakersfield, CA 93308
Dane
Job Details: 03/23/2020
M/W OTR WHIRLPOOL UMV1160CW6 Upon arrival unit was not heating and was making a ham. Found the diode arcing and making noise. Removed and replaced diode and tested unit. Unit functions normal now
Near La Puente, CA 91746
Andy
Job Details: 03/23/2020
REFRIGERATOR KITCHENAID KRSF705HPS00 "Leaks water when water is turned on, found water valve has a crack causing it to leak, replaced water valve and tested unit working properly"
Near West Covina, CA 91791
Andy
Job Details: 03/23/2020
DISHWASHER KITCHENAID KDTE204GPS0 "Door not closing and clips broke off, adjusted door and replaced clips tested unit working properly"
Near Azusa, CA 91702
Andy
Job Details: 03/23/2020
REFRIGERATOR MAYTAG MRT118FFFH01 "Not cooling, replaced duct and thermistor tested unit working properly"
Near Merced, CA 95348
Kenneth
Job Details: 03/23/2020
WASHER MAYTAG MVWB835DW3 Need console. And control. Rescheduled customer for saturday 3-21-30; schdld next appmnt for 3/21 SAT !
Near La Verne, CA 91750
Andy
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRF954CIHV00 "Ice maker not working, found that water valve was leaking, replaced water valve and tested unit working properly . Called techline sr#7727426716"
Near Rosemead, CA 91770
Juan
Job Details: 03/23/2020
WASHER WHIRLPOOL WTW5000DW2 "F1e1 main control error, F7e5 shifter fault. Unit is outside exposed to the elements. Control panel was wet from overnight rain. Advised customer repair is not covered due to the unit being exposed outside. To repair the unit, main control board, shifter/actuator, and splutch would need to be repaired. It will also need to be accessible, it currently sits inside a makeshift wooden frame."
Near Newman, CA 95360
Kenneth
Job Details: 03/23/2020
WASHER WHIRLPOOL WTW5000DW2 Found unit not advancing cycles properly due to faulty water valve. Solenoid not properly open and allowing cold water to flow. Ordering new water valve. Rescheduled customer for Monday 3-23-20; ordrng 1 W11210459 (Water valve)
Near Newman, CA 95360
Kenneth
Job Details: 03/23/2020
RANGE AMANA AER6303MFS2 Found unit with F1E0 error code. Techsheet instructs to replace board. Also ordering both right front and right rear element. Control board randomly turning on and off light in oven. Resch ed duled customer for wednesday 3-25-20; ordrng 1 W11297545 (Control) and 1 WP8273994 (Element) and 1 WP8273993 (Element)
Near Fresno, CA 93722
Rich
Job Details: 03/23/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced interface per last tech diagnostics no’s is.Deli drawer UI not lit up. Bad UI or cable, left disconnected.Fans both passed test 3. Will leave on order just in case. Suspect UI or cable is main failure. Unit running after disconnecting UI, compressor and both fan motors.; ordrng 1 W10758049 (cntrl-elec) and 1 W11170612 (harns-wire)"
Near Monrovia, CA 91016
Juan
Job Details: 03/23/2020
OVEN KITCHENAID KEBS107SWH04 "Replaced both elements. Checked ops, unit is heating fine."
Near Monrovia, CA 91016
Juan
Job Details: 03/23/2020
FREEZER KITCHENAID KRMF706EBS01 "Replaced listed parts. Checked freezer drawer ops. Drawer is closing properly, making a good seal all around."
Near Fresno, CA 93711
Timothy
Job Details: 03/23/2020
WASHER ROPER RTW4516FW0 Unit has a stalled drain pump. Water needs to be drained from the unit so that the pump will be able to be removed without flooding the washroom. Informed customer.; 1 WPW10661045 (drain pump)
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 03/23/2020
OVEN JENN-AIR JMW2427DS01 "Customer was concerned of Microwave oven not working and displaying a code. I checked the unit and I found a F2E1 code (Shorted Key). Replaced the Console (W11236900). Reprogrammed and tested ok."
Near Orcutt, CA 93455
James
Job Details: 03/23/2020
MICROWAVE KITCHENAID KEMS309BSS00 Found unit with tripped breaker. Flipped breaker on and system worked as intended. Found no fault in unit. Advised customer to call electrician for possible faulty breaker.
Near Fontana, CA 92337
Tyler
Job Details: 03/23/2020
WASHER WHIRLPOOL WFW5620HW0 Customer stated that the door boot is leaking. Removed and replaced door boot tested all works good at this time.
Near Glendale, CA 91208
Leon
Job Details: 03/23/2020
REFRIGERATOR KITCHENAID KRSC700HBS00 Cx states that unit is not working properly After running diagnostic check find that ice buildup in fresh food section next to evaporator.Freon leaking issue Called Whirlpool Tech Line Support Spoke to EdExplained the situation S.R.#7727424640; ordrng 1 W10286069 (drier-uv) and 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 W11377407 (3 WAY VALVE ) and 1 WPW10643261 (evaporator)