Local Reviews
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Chris M.
MICROWAVE ELECTROLUX FPMO209RFBY
Chase F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed new board. Upon installing board did damage to outer trim piece ; ordrng 1 WPW10402180 (trim)
Erick S.
FREEZER FRIGIDAIRE LFSS2612TE Found bad damper door stuck open causing it to over cool in fresh side. Filter is frozen causing water not to disowned removed filter and defrosted. Replaced damper. Retested it and it now cooling with no errors. Job completed
Chase F.
DRYER MAYTAG MEDC215EW1 Diagnosed dryer. Unit shutting off mid cycle. Bad thermal fuse. Ordering part for repair. ; ordrng 1 WP3392519 (fuse-thrml)
Erick S.
REFRIGERATOR WHIRLPOOL WRS586FLDM Found loose pin at harness on ice maker causing it not respond and make ice. Reinstalled and secured harness to ice maker. Retested it and ice maker cycled and filled with no errors. Job completed
Erick S.
WASHER MAYTAG MVWC565FW "Cycled unit and found unit with broken arm on shifter. Replaced shifter. Retested it, it passed diagnostics with no errors. Job comp"
Chase F.
REFRIGERATOR FRIGIDAIRE FGHD2368TD3 "Found low water pressure Coming out of dispenser. Also cx has not changed water filter in a while. ; ordrng 1 242253002 (valve-water) and 1 EPTWFU01 (water filter)"
Erick S.
REFRIGERATOR FRIGIDAIRE LFFH20F3QW "Found defrost timer failing causing uni not to cool. Replaced timer. Retested it and compressor and fans are now running,unit is cooling. Job comp"
Erick S.
WASHER WHIRLPOOL WTW7000DW3 Installed new valve. Retested it and it’s now filling. unit passed all tests with no errors. Job complete
Chase F.
OVEN WHIRLPOOL WFG320M0BS3 Oven burner will still not catch a flame. Confirmed 3.4 amps to ignitor Ordering burner; ordrng 1 W11220387 (BURNER )
Erick S.
DOUBLE OVEN GE PT7550SF1SS "Installed new part on unit. Retested it, console is now responding. Preheated both ovens and they both are heating with no error codes. Unit passed all tests. Job completed"
Cesar H.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Unit shutting down no lights no components running a clicking can be heard coming from back of unit when it shuts down. If power is shut off and then turned back on unit will reset and come back on. Checked outlet it has proper polarity, ran all low voltage components they checked good, checked pantry UI it is good, checked all connections at controls they checked good, unit has a software or control hardware problem. Replacing electronics ; ordrng 1 W10804160 (cntrl-elec) and 1 W10894103 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
Erick S.
WASHER ELECTROLUX EFLS627UTT Found tear in boot causing leak. Replaced bellow. Retested it and unit is no longer leaking. Job completed
Erick S.
REFRIGERATOR WHIRLPOOL WRF555SDHW00
Cesar H.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Found fresh side door gasket torn causing unit to leak cold air routed for gaskets ; ordrng 2 W10830277 (gasket-fip)s
Cesar H.
WASHER MAYTAG MVWB835DC3 Found failed seal on gear case causing loud squealing during basket movement rerouted for drive assembly ; ordrng 1 W10811956 (drive assembly)
Cesar H.
WASHER GE GTW460ASJ9WW Found worn suspension unit bonuses up and down when on spin I spun unit out with a load that was evenly distributed and unit shook excessively routed for rods; ordrng 2 WH16X26910 (ROD)s and 2 WH16X26911 (ROD)s
Dane K.
DRYER ELECTRIC MAYTAG MVWC415EW2 Upon arrival the lid lock light would flash nothing else. The customers strike was pushed back and not engaging into the lid lock. Engage strike into Lid lock and calibrated and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR KITCHEN AID KRMF706ESS
Andrew P.
MICROWAVE KITCHENAID KEMC378KSS01 Outer or glass was for oven not microwave.
Dane K.
DRYER MAYTAG MEDB765FW0 Upon arrival the dryer door will not stay closed. Found the dryer catch faulty. Removed and replaced dryer catch assembly and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL WRF989SDAW02 Upon arrival neither sections were cooling. Compressor and fans were running but zero frost pattern on both evaporators. Unit needs a UV dye dryer installed and to be filled up and to check for leaks.
Dane K.
RANGE WHIRLPOOL WFG525S0HS0 Upon arrival the customer stated the back left burner would never late. Found the spark module faulty. Removed and replaced spark module and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR KITCHENAID KRFF707ESS Installed tray. Unit functions normal now
Dane K.
REFRIGERATOR KITCHENAID KRFF507ESS01 Removed and replaced fresh side evaporator fan and three-way refrigerant coil. Unit functions normal now
Aaron B.
M/W OTR WHIRLPOOL WMH31017HZ2 The side is ok the tough control is defective ordered part to correct the issue ; ordrng 1 W11175577 (TOUCH PANEL )
Aaron B.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Checked operations, fresh section is way too cold, also a lot of frost in the freezer section like freezer burn order new adaptive defrost might be defrosting too long order parts; ordrng 1 W10866230 (thermostat) and 1 WPW10352689 (cntrl-elec)
Dane K.
WASHER WHIRLPOOL WFW75HEFW Removed and replaced control board and tested unit. Unit functions normal now
Aaron B.
COMPACTOR KITCHENAID KTTS505EPA0 Replace a directional switch unit still isn’t working right call tech line they said the change at the start switch; ordrng 1 WPW10242556 (switch-off)
Dane K.
REFRIGERATOR GE GTS21FGKDWW Installed timer and tested unit. Unit functions normal now
Chris M.
WASHER WHIRLPOOL WTW7040DW1 On return visit I replace suspension kit. Tested for proper function and made sure washer was level. Everything checks out good. Job completed
Chris M.
REFRIGERATOR KITCHENAID KRFC300ESS00 Customers issue is icemaker was not producing ice. Found The gear on the icemaker was bad. Removed and replaced and tested for proper function. Everything checks out good. Job completed
Chase F.
WASHER WHIRLPOOL WTW5000DW1 "Installed new latch. Ran unit through test cycle, unit passed all cycles with no problems. Calibrated unit. Unit now working by design."
Chase F.
WASHER MAYTAG MVWC415EW2 Diagnosed a Maytag washer. Found that shifter would not shift into agitation cycle. Found a faulty shifter. Replaced shifter. Ran unit through test cycle and unit passed through all cycles with no problems. Calibrated unit. Unit now working by design.
Cesar H.
DRYER MAYTAG MEDC465HW0 "Found open thermostat on heating element cutting off power to element causing not heat. Reset thermostat reinstalled and tested, all tested good"
Chase F.
OVEN WHIRLPOOL WFE540H0ES0 Installed new board. Tested all other specs. Unit is not working by design and heating with no problems.
Chase F.
DRYER WHIRLPOOL MGDB765FW0 "Diagnosed a Maytag gas dryer, received no error codes. Unit ran through all diagnostics with no problems. Unit is operating as designed and heating with no problems."
Cesar H.
REFIRGERATOR KITCHENAID KRFC704FPS00 Replaced control all tested good
Cesar H.
DRYER MAYTAG MGDX655DW2 Replaced thermostat sensors and coils unit tested good at this time
Cesar H.
RANGE WHIRLPOOL AGR5330BAS3 Bulb not making good contact inside of socket found center tab in socket for L1 was bent causing poor contact with bulb I was able to bend it back in to placed reinstalled bulb and all checked good
Cesar H.
DISHWASHER WHIRLPOOL WDTA50SAHV0 Unit leaking. found drain line not properly clamped on to sump assembly it piped off causing unit to leak out all of the water inside reinstalled line properly clamping it all tested good
Cesar H.
RANGE WHIRLPOOL WFG320M0BS3 Caps replaced all burners igniting properly
Andrew P.
REFIRGERATOR WHIRLPOOL WRS325SDHZ00 Installed control board. Advised Cx to give unit 24HRS for temp to adjust. If unit is freezing still to contact.
Andrew P.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Removed and replaced control and sump assembly. Tested unit and it works fines and heater works. Instructed Cx to use high temp wash and heated dry and to make sure rinse aid is full. I only received one of the controlas and sump assembly
Aaron B.
DISHWASHER KITCHENAID KDTE234GPS0 "Replaced the dispenser and door latch assembly , tested ok at this time"
Aaron B.
REFRIGERATOR GE PYE22PSKJSS "Replaced the pump valve assembly and single serve , bracket motor assembly tested operations normal at this time"
Aaron B.
DISHWASHER WHIRLPOOL WDF130PAHW0 "Replaced the pump main board assembly tested operations unit loses power and it fluctuates , customer is going to replace the breaker , operating normal when power is constant"
William L.
WASHER WHIRLPOOL NTW4516FW1 "Replaced splutch assembly, recaled unit, ran self diagnostics, unit agitates ok, found basket rotted out, drive block & spanner nut spun & belt squeaky,ordered basket, drive block, spanner nut & belt ; ordrng 1 W10554251 (spin basket) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block) and 1 WPW10006384 (drive belt)"
William L.
MICROWAVE KITCHENAID KOCE500ESS06 "found no error codes, found oven lights flickering, micro wave door switches not closing unless a small amount of pressure is applied to door handle after closing the door. found oven cavity bent in at corners, see pics, checked oven door switches , checked oven light modules , tested ok, ordering oven control brd & wire harness assembly.; ordrng 1 W11179310 (cntrl-elec) and 1 W11241293 (harns-wire)"
Tyler F.
DISHWASHER IKEA IUD8555DX0 Customer stated that the unit is not washing the upper rack and upper rack spray arm is falling off. Ordering manifold and spray arm not in stock.; ordrng 1 W11241699 (manifold) and 1 WPW10448645 (spray arm)
William L.
REFRIGERATOR MAYTAG M8RXEGMAB00 "Found ice maker mold epoxy flacking & water valve leaking water through to ice maker, replaced ice maker & water valve , cycled ice maker, tested ok"
William L.
WASHER WHIRLPOOL WFW5620HW0 "no codes found, ran test cycle, unit tested ok, cx having water pipes repaired by plumber, tested unit functions after plumbing repairs completed , unit operating as designed"
William L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "replaced pump/motor assembly, ran diagnostics cycle, checked any system water leaks, no water leaks found, checked for error codes, unit operating as designed"
William L.
DRYER MAYTAG MED3500FW0 "F4E4, F4E3, F2E1, checked relay on ccu, checked thermister readings, unit heats & drys intermittently, plug at wall very loose, instructed cx to have 220 outlet to unit replaced."
Tyler F.
REFRIGERATOR KITCHENAID KSSC48QVS10 Ordered parts that Cory ordered please send me and Kevin. We need like 3x labor for this call 2 man job; rqstng P&A on 1 W10645131 (reservoir) and 1 W10820321 (valve) and 1 W11212166 (tube-inlet) and 1 WPW10121140 (housing) and 1 WPW10296807 (tube-water) and 1 WPW10683737 (tube-water)
William L.
WASHER MAYTAG MVWC425BW1 \
William L.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced main control & UI panel, checked unit temp settings, tested unit functions, tested ok, unit functioning as designed."
Tyler F.
OVEN WHIRLPOOL WGG745S0FS00 Customer stated that the console is melting and discoloring. Ordering interface and trim not in stock.; ordrng 1 W10879587 (swtch-memb) and 1 WPW10318550 (panl-cntrl)
Tyler F.
FREEZER WHIRLPOOL WRX735SDBM02 Customer stated that the freezer is not cooling. Found unit is not going into defrost. Removed and replaced harness tested all works good at this time.
Tyler F.
DISHWASHER WHIRLPOOL WDT970SAHZ Customer stated that the unit is leaking water under the sink. Checked drain hose found no signs of leak from hose. Tested drain cycle and found the air gap is old and falling apart which is causing the leak. Customer to replace air gap. All works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRSF505ESS01 Customer stated that the evaporator in the refer compartment is frozen over. Ordering thermistor and fan kit in stock.; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Tyler F.
WASHER WHIRLPOOL MHW6630HC0 Customer stated that unit gives a low flow error code. Removed and replaced both hot and cold valves tested all works good at this time.
Tyler F.
DISHWASHER WHIRLPOOL WDT710PAHB1 Customer stated that the dishwasher is not washing the dishes. Found wash motor has voltage but is not washing. Removed and replaced main control and sump assembly tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRFC704FBS01 Customer stated that the refer compartment is not cooling. Found frozen items in drawers and middle shelf is at 37 degrees but top shelf is in the 40s. Fan is not circulating removed and replaced cover tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that unit has a few issues. Customer stated that the water dispenser will stay on sometimes and twice the unit has turned off completely no lights or power but three way valve is clicking. Ordering switch and controls in stock.; rqstng P&A on 1 W10894103 (cntrl-elec) and 1 W11087492 (switch) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Tyler F.
OVEN WHIRLPOOL CWG3100AAB Customer stated that the oven will not heat. Found igniter is not coming on. Ordering igniter. Tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWB835DW0 Customer stated that the washer is not draining. Found voltage to pump but not working. Removed and replaced pump tested all works good at this time.
Timothy J.
WASHER MAYTAG MVWC565FW0 Ran unit through a service cycle. Unit showing a 0-5(unbalanced load)code. Noted hot water was turned off and the temp selector was set to ‘cool’. Found the gearcase is not changing from wash to spin. Replaced actuator and tested. Found the gearcase is slipping internally. Unit needs a new gearcase.; ordrng 1 W11035751 (gearcase)
Tyler F.
DISHWASHER WHIRLPOOL WDTA50SAHB0 Customer stated that door is not latching properly. Found door is misaligned causing it not to shut right. Fixed alignment and calibrated unit. All works good at this time.
Steven W.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Found power to compressor,not running. Needs starting device.; ordrng 1 WPW10448874 (start-dev)"
Tyler F.
DISHWASHER KITCHENAID KDFE104HWH0 Customer stated that the unit is not draining. Cycled dishwasher on drain cycle found pump is working but drain hose is clogged. Customer to clear out drain hose extension that was added where clog is. All works good at this time.
Tyler F.
MICROWAVE WHIRLPOOL KEMS308SSS00 Customer stated that unit flashed error code for communication error. Could not find error unit is working to specs. Customer to call in if error appears again.
Tyler F.
WASHER WHIRLPOOL WTW5000DW1 Customer stated the unit is not powering on. Found voltage is going to the board but board is not responding. Removed and replaced main control tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer stated that the left door isn’t closing the mullion is hitting. Fixed hinge to help door close. All works good at this time.
Timothy J.
REFRIGERATOR FRIGIDAIRE FFHB2750TD Installed support. Tested drawer for proper closure. Unit operates designed.
Rod H.
REFRIGERATOR JENN-AIR JF42NXFXDE02 No ice productionConfirmed Water valve ok but icemaker will not activate.Ordering icemaker***2X labor needed to replace icemaker due to freezer has to be dismantled to access Icemaker.****; rqstng P&A on 1 W11084540 (icemaker)
Timothy J.
RANGE WHIRLPOOL WFE540H0ES1 Installed control tested unit. Unit checks ok.
Steven W.
MW OVEN COMBO WHIRLPOOL WOC75EC7HV00 Replaced console/ control panel. All functions are working properly at this time. No other problem found. Complete.
Steven W.
WASHER/DRYER MAYTAG MLG2000AWW "Found fill valve dripping into tub, drum baffle fell off.EST 380.27. Reinstalled/ retightened drum baffles, replaced fill valve. Machine not tumbling or spinning. Removed motor control and reconnected. Washer is tumbling and spinning properly at this time. Complete."
Rod H.
REFRIGERATOR WHIRLPOOL TS25AFXKQ03
Steven W.
REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced overlay and UI control. New control defective. Reinstalled original control. UI is working properly at this time. Unit is cooling properly at this time. Complete.
Steven W.
DRYER - GAS WHIRLPOOL CGM2745FQ0 "Replaced radiant sensor and ignitor. Dryer is heating, tumbling properly at this time. Instructed customer on accumulated dryer times. Complete."
Steven W.
WASHER AMANA NTW4516FW2 "Ran diagnostics. No error codes. Water tested washer. Found hose from pump to tub leaking at pump. Reinstalled hose/ clamp. Water tested ok. Fills, agitates, drains, rinses, & spins properly. Complete."
Steven W.
WASHER WHIRLPOOL WTW5000DW1 "Stuck in pump out mode.Ran diagnostics. Had f0e2 error code. Cleared error code. Ran auto test cycle, calibration. Fills, agitates, drains, rinses,& spins properly. Advised customer to use less detergent. Complete."
Rod H.
DRYER MAYTAG MGDX655DW1 "Noise , squeals when drying clothesConfirmed Found worn support rollers and replaced with repair kit from stock.As designed operation returned; used 1 4392065 (DRYER REPAIR KIT) from stock"
Rod H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Lights in ffd compartment very dim and sometime won’t stay on at all. Fzr lights also are out completely. Confirmed Lights in fzr getting voltage but won’t illuminate.Ordering fzr light module.Aig; ordrng 1 WPW10515057 (light)
Rod H.
DRYER MAYTAG MGDC215EW Noise and vibrateConfirmed worn out support wheels........replaced and as designed operation returned; used 1 4392067 (DRYER REPAIR KIT) from stock
Raymond D.
FREEZER KITCHENAID KBSD618ESS01 Upon arrival ice maker leaking water causing ice build up in unit. Needs ice maker.; ordrng 1 W11087434 (icemaker)
Rod H.
WASHER AMANA NTW4516FW2 Vibrates and shakes. No malfunction codes stored in machine control memory Found rft leveling foot out too far causing wobbling of product. Secured ft and as designed op was restored.
Rod H.
LAUNDRY AMANA NTW4605EW0 Returned with ordered parts and replaced necessary parts to restore to factory as designed operation.
Rod H.
WASHER WHIRLPOOL WTW8540BW0 Takes too long to drain.Confirmed Fabric softener dispenser was clogged and not allowing for proper siphoning.No service manual explains to consumer as to how to keep this from happening.As designed operation was restored
Raymond D.
WASHER MAYTAG MVWX655DW1 "Upon arrival cx states unit shaking. Found cx not loading unit properly. Instructed on proper use and care. Like also hard to open, found lid cracked where hinge is. Needs lid components.; ordrng 1 W10270398 (hinge LEFT) and 1 W10270399 (hinge) and 1 W11117421 (lid) and 1 W11252738 (strike) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge) and 4 WPW10078270 (screw)s"
Rod H.
OVEN WHIRLPOOL WFG515S0ES1 Smelling gas in oven but no ignition.Confirmed SEARS OUTLET PURCHASE. Discovered that gas valve does not always stop the flow of gas after burner stops attempting to light. Replaced gas valve and as designed operation returned
Rod H.
WASHER MAYTAG MVWB765FW3 “Shakes and makes noise during agitation”Could not confirm Found normal agitation and no abnormal noise nor vibration.Slight rocking if by hand. Adjusted leveling feet
Raymond D.
RANGE KITCHENAID KSGG700ESS0 "Upon arrival cx states unit takes too long to heat up, burner not working, and display is partial. Found igniter pulling 3.0 amps, display partially out and gas valves stuck. Needs manifold control and igniter.; ordrng 1 WPW10603096 (cntrl-elec)"
Rod H.
DRYER WHIRLPOOL WGD5000DW3 Dryer wont start. Confirmed Wire connection at timer. Terminal not fully seated in connector. Corrected and test op. Or al with exception of improper venting.See pixNot recommended to exhaust into closed off garage with little to no ventilation
Raymond D.
LAUNDRY WHIRLPOOL MVWB835DW4 "Installed water valve and tested, unit functions as designed."
Raymond D.
REFRIGERATOR WHIRLPOOL MFI2570FEZ05 "Compressor is new, dryer new, unit pressures proper. Unit still not cooling.
Raymond D.
DRIYER MAYTAG MGD3500FW0
Raymond D.
DRYER WHIRLPOOL WED75HEFW1 "Pulled unit out and removed front cover. Ran unit and found venting causing excessive vibrations. Secured front venting inside unit and tested, reinstalled unit. Cx needs proper venting that is long enough to not be dangling behind unit. The noise heard is coming from improper venting behind unit. Unit functions as designed. Send copy toCacerosas@hotmail.com"
Raymond D.
DRYER MAYTAG MED6630HW0 "Upon arrival unit rattling. Found unit not level. Leveled unit and tested, unit functions as designed."
Raymond D.
OVEN WHIRLPOOL WFG505M0BS3 Installed insulation per SP. replace oven bottom. Rectified all cosmetic issues. Cx needs to be aware of spills. Unit functions as designed.
Raymond D.
REFRIGERATOR WHIRLPOOL WRF736SDAW12 "Upon arrival cx states unit not maker no ice. Tested and found ice maker not cycling. Replaced ice maker and tested, u it functions as designed."
Raymond D.
DISHWASHER MAYTAG MDB8959SFZ4 "Upon arrival unit display intermittently goes black. Tested and found door switch out of range, needs door switch.; ordrng 1 WPW10653840 (door latch)"
Raymond D.
REFRIGERATOR JENN-AIR JFC2089BEM01 "Upon arrival fill tube for ice maker broken, needs tube.; ordrng 1 W11181718 (tube-water)"
Raymond D.
DISHWASHER KITCHENAID KDTE104ESS3
Raymond D.
DISHWASHER KITCHENAID KDTE234GPS0 Upon arrival unit not washing dishes. Found weak motor. Needs sump assembly.; ordrng 1 W11085683 (pump&motor)
Raymond D.
RANGE WHIRLPOOL AGR5330BAW3 "Replaced bulb and tested, unit functions as designed."
Raymond D.
REFRIGERATOR WHIRLPOOL MTB2456AEW "Upon arrival unit making humming sound when compressor off. Tested and found damper control making noise. Part is NLA. Ole ted 115 SC. Unit has no issues with. Oolong, damper just noisy."
Randy C.
M/W OTR KITCHENAID KMHC319ESS3 Removed and replaced switches. Still blowing out fuse after I press 1 minute to cook. Unit has wires correctly. Unit needs new board; ordrng 1 W11218381 (CONTROL )
Raymond D.
DRYER WHIRLPOOL LTE5243DQ3
Raymond D.
FREEZER KITCHENAID KBSD608EBS01 Upon arrival uni frosting up on upper liner of FC. Found a small gap where ice is forming. Cleared ice and dried. Used silicone to seal liner. Unit functions as designed.; used 1 482338 (ADHESIVE) from stock
Raymond D.
FREEZER WHIRLPOOL WRT518SZFW00 Upon arrival unit frosting up in upper center portion of FC. Found gaps in liner. Sealed liner and cabinet with adhesive. Tested unit. Unit functions as designed.; used 1 482338 (ADHESIVE) from stock
Patrick C.
RANGE WHIRLPOOL WEG730H0DW0 Found the unit having issues with the cooling fan. Error message starts fan speed to low. Hall sensor has failed. Needs new fan.; ordrng 1 W11107275 (fan-blwr)
Patrick C.
WASHER WHIRLPOOL WTW4816FW2 Removed and replaced gear case agitator and pully. Unit still mad noise. Seems to be from gear case but another tech had told me the actuator on a unit was not clicking position causing noise. Tested actuator and it is fine. But will order as precaution ; ordrng 1 W10913953 (actuator) and 1 W11255272 (gearcase)
Raymond D.
OVEN MAYTAG JMW9527DAS Upon arrival unit would sag open and not sit firmly in closed position. Found weak springs on hinges.
Randy C.
MICROWAVE WHIRPOOL KMHP519ESS-2 Removed and replaced parts. Now working as designed. Cx approves job at this time.
Randy C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 defrosted freezer. Removed and replaced parts tested unit now working as designed
Randy C.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Removed and replaced parts unit not working as designed. Customer approved job
Patrick C.
WASHER WHIRLPOOL MVWX655DW1 Found the unit having issues with not wanting to spin or wash. No motor ops. Ch3cked errors and found speed basket failure. Ran tachometer test and the shifter is communicating with the control. Ran calibration and the motor just hummed. Ohmed out motor and values are in range. Checked connections to motor and cap. Capacitor terminals were bent. Poor connection. Bent back up and tested. It worked but will need new capacitor ; ordrng 1 W11162560 (CAPACITOR )
Patrick C.
DRYER WHIRLPOOL WHD5090GW "Trying to duplicate noise on the dryer., seems to be coming from the front cover. Needs cover piece for filter. Heard the noise it’s coming from the compressor. Needs base ; rqstng P&A on 1 W10878816 (cover) and 1 W11095574 (base)"
Patrick C.
WASHER WHIRLPOOL WFW75HEFW0 Unable to duplicate leak. I have all water parts exposed and running the unit. No signs of leaking. Potentially could be coming from front panel. Bellow could be causing issue ; ordrng 1 W11106747 (bellow)
Patrick C.
WASHER MAYTAG MVWB835DW2 Removed and replaced control and panel. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Removed and replaced control, ui, and motor evap harness"
Patrick C.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Removed and replaced control. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 The unit is now leaking out of the top. Checked fill cup and it is over iced. Water pushing back up when supposed to go in the fill cup. Needs valve and fill tube ; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve)
Patrick C.
WASHER MAYTAG MVWC425BW1 Removed and replaced harness. Calibrated and ran auto test. All ops checked good
Patrick C.
WASHER MAYTAG MVWB765FC3 Found the unit having issues with a LF errror code. Cycle didn’t finish clothes soaked. Not dispensing soap with. Checked errors f3e2 and f8e1 both related to not water to unit. Verified failure. Coming from bad water valve. Removed and replaced water valve. Tested unit. All ops checked good
Patrick C.
DRYER - ELECTRIC WHIRLPOOL WGD5000DW Found the customer having the seal ripping. Needs new seal. Removed and replaced seal. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRT519SZDW02
Patrick C.
RANGE - ELECTRIC WHIRLPOOL WFG505M0BS "Found the unit not firing up. No oven ops. Checked ignitor. It glows, but the amp draw too low. Needs new ignitor. Removed and replaced ignitor. Tested unit. All ops checked good"
Patrick C.
WASHER WHIRPOOL WTW8500DW0 Removed and replaced gear case. Calibrated and ran auto test. All ops checked good
Patrick C.
WASHER MAYTAG MVWB855DC2
Patrick C.
WASHER MAYTAG MVWB765FW "While removing clutch and rotor notice stator good. But gear case bad. Luckily had one on me from previous job. Removed and replaced gear case,rotor, and clutch. Calibrated and tested unit. All ops checked good"
Michael M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cx states unit is now making ice (since last repair) but now is not dispensing ice from door chute.Tech used ice dispenser and three cubes were dispenser and then stopped. Had a ice cube stuck in ice bin.Removed ice and retested ice bin rotates as designed. Put ice back in and retested and unit gets stuck after a few pieces are slowly dispensed. Chute door is opening/ closing / sealing as designed. No air leaks observed and no ice built up leading to obstruction.Ordering dispenser motor WPW10317991 and ice container W11185686 Return 4/12/19 7-9am requested; ordrng 1 W11185686 (ice-contnr) and 1 WPW10317991 (motor)
Kevin M.
ICEMAKER KITCHENAID KUIX305ESS1 "Unit not making ice. I found unit turning compressor off due to over heating. I put unit into diagnostic cycle and found condenser fan motor not running and drain pump leaking. Unit needs main control, condenser fan motor and drain pump. Allow 4 hours for repair and please send TF and KC to service. Additional labor is needed to repair. ; rqstng P&A on 1 W11034363 (CNTRL ELEC) and 1 W11123104 (motor-cond) and 1 WPW10489125 (pump)"
Michael M.
DRYER MAYTAG MGDC300BW1 Cx states unit stopped heating.Tech ran timed dry and no glow from ignitor.Removed units rear cover and found thermal fuse open. Removed and replaced thermal fuse and retested unit. Unit now heats. Found large obstruction in dryer vent and kink in hose. Removed obstruction unit now has proper flow. Recommended to cx to replace dryer hose. Unit ops as designed job complete
Michael M.
WASHER WHIRLPOOL WGT4027EW1 Cx states unit pulsates when filling. She states unit use to fill full of water and now does not fill the same lwvel of water. She states not washing properlyTech tripped lid switch and ran normal cycle.Unit filled halfway full of water pulsating hot and cold entire time. All cycles op as designed. Verified with R1 water valve are cycling to get an average water temp and ops are normal. Cx is now aware sounds are normal and is happy job complete
Michael M.
WASHER MAYTAG MVWB835DW0 Removed wash plate by breaking with hammer. Used 4” angle grinder to cut off shaft to remove seized inner tub.Removed and replaced gearcase. Installed new wash plate. Ran calibration cycle with no issues.Ran unit through auto service test and passed with no issues. Unit ops as designed job complete
Michael M.
WASHER WHIRLPOOL MVWB765FW0 Cx states unit is leaving clothing wet at the end of cycleF9E2-pump drive system failure F0E3-overloadF2E1-UI stuck buttonF9E2-pump drive system failureTech found drain hose e tending approx 18” higher than designed causing excessive pressure on drain pump not allowing unit to drain as designed.Also found unit with clear packaging tape as a weather protector across UI console. Ok quick pic Found cx wasusing way too much soap and improperly loading unit.Also tub was leaning to the right and hitting edge of unit.Leveled unit with right side legs. Instructed cx on proper loading procedure and soap useage. Agitator bolt was loose. Tightened agitator and ran auto service e test passed all cycles with no issues at this time. Job complete
Kenneth M.
DRYER WHIRLPOOL WED4815EW1
Michael M.
REFRIGERATOR MAYTAG MFI2570FEZ05 Cx states unit is freezing produce inside the refrigerator compartment.Tech found shelves not staggered and obstruction on inlet air. Took quick picRemoved and replaced damper assembly. Rebooted unit Staggered shelves for cx. All ops are normal Job complete
Michael M.
MICROWAVE WHIRLPOOL WMH53521HZ3
Michael M.
DRYER WHIRLPOOL WGD4815EW2 Cx states unit is taking longer dry times than old unit.Tech found unit was pushed too far back and was squishing flexible dryer vent. Moved unit and retested Now unit has proper air flow and has prompt ignition. Unit now heats as designed job complete
Kevin M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Unit still not cooling. Unit has sealed system leak. No UV dye present anywhere. Ran test 4 and verified proper 3 way valve operation and unit is running too far into a vacuum on low side. Unit is unrepairable due to leak being in cabinet. Customer is going to call whirlpool.
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHB2740PP5A
Kevin M.
COOK TOP KITCHEN AID KFGU766VSS01 Unit not lighting middle burner and turning off mid cooking. I found visually broken ignitor on middle burner and failed re ignition switch. Orfice holder for middle burner is no longer available.
Kenneth M.
N/A WHIRPOOL ED5PHEXNT00 Found unit with a bad ice maker. Ice maker will just cycle and cycle and cycle and never stop and will never fill with water. Ordering new ice maker.; schdld next appmnt for 4/10 WED !
Kevin M.
WASHER WHIRLPOOL WFW95HEDC0 Removed and replaced boot and dispenser. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWB765FW3 Customer stated the unit was shaking heavily. Tested with load of clothes. All tests normal. Instruct customer on off balance loads.
Kenneth M.
RANGE FRIGIDAIRE FFEF3003NWC Installed harness and tested unit. All burners worked except one. Started raking and sparking real bad. Ordering new element. Found element to be touching metal in multiple places. Causing the arc; ordrng 1 316442300 (element)
Kevin M.
WASHER WHIRLPOOL MVWC425BW1 "Multiple issues. Tub seal has been leaking and water flushed out bearings inside transmission, actuator, cam and belt. Also found stripped basket hub and worn out suspension rods. Removed and replaced gearcase, hub, cam, actuator, elf and suspension rods. Tested unit. All tests good."
Kenneth M.
WASHER AMANA NTW4516FW1 Found water issues. Found that water valve filter clogged. Informed customer and instructed customer on how to clean filters in the future. Tested all f7nctiins. Unit is working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found unit with an iced over air return and damper. Causing condensation and causing water to run off out of fridge. Informed customer to unplug fridge for 24 hours to insure ice inside cabinet wall defrost all the way. Cooling is ok in freezer. Changed both flat lens light and tampered lens light due to bd LEDs. Tested unit. Unit is working properly.
Kenneth M.
WASHER MAYTAG MVWB765FW2 Found unit making a popping noise and squeaking noise while spinning. Replaced gearcase and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER WHIRLPOOL NTW4516FW2 Found unit noisy due to water valve filter clogged so water valve solenoid buzzing loud. Removed water line and cleaned water valve filter and tested unit. Unit is now working properly. Customer approves function
Kenneth M.
WASHER MAYTAG MVWX655DW1 Found unit making grinding noise due to worn out teeth on washplate and drive hub. Replaced hub and washplate and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DISHWASHER WHIRLPOOL WDF520PADM7 Installed dishwasher tub. Tested unit. Unit is now working properly. Customer approves function at this time. Customer will call back if unit continues to leak.
Kenneth M.
DISHWASHER FRIGIDAIRE FPID2498SF2A Found unit with I30. Error code. Found water pooled at bottom of unit. Removed all water and unplugged water sensor switch to get unit to run through a rear cycle. Found n leaks. Found that customer has never even used unit. Found when builder was hooking up dishwasher. Water line was loose at first and shot a bunch of water back under the tub and caused unit to never work. Unit is working properly. Left unit pulled out. And informed customer to have a fan blowing under dishwasher for about 2r4 hours to remove rest of the moisture and water. Customer approves function
Kenneth M.
RANGE WHIRLPOOL WOS51EC0AB04 Found unit DOA due to bad thermal fuse. Replaced thermal fuse with Pre-ID and tested unit. Unit is heating and has power. But blower is not turning. Ordering new blower. Informed customer not to use unit cause without the blower. Her unit will heat up to much and cause fuse to go bad. Did not reschedule due to part availability ; ordrng 1 W10861504 (blower)
Kenneth M.
WASHER WHIRLPOOL WTW7300DW1 Installed gearcase and suspension and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DRYER WHIRLPOOL WED5000DW2 Found unit with a torn door seal not allowing unit to seal properly. Ordering new door seal. Customer will also need vent cleaned. Informed customer to have vent cleaned or thermostats and thermal fuses can go bad. ; ordrng 1 W10906683 (seal-door)
Kenneth M.
WASHER WHIRLPOOL WTW5000DW1 Installed capacitor. Drive belt pulley and gearcase and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER WHIRLPOOL WTW7000DW1 Installed suspension and tested unit. Unit is now wotk8mg properly. Customer approves function at this time.
Kenneth M.
DISHWASHER WHIRLPOOL WDF530PLYB3 Found unit not draining due to drain plug in garbage disposal installed. Removed plug and tested unit. Unit is now working properly. Found door not closing due to dishwasher hitting cabinet. Informed customer to square up dishwasher and mount it in cabinet. Unit is working properly.
Kenneth M.
WASHER WHIRLPOOL WTW4815EW1 Led new drain pump and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DRYER MAYTAG MEDX655DW1 Found unit not turning on due to push to start button pushed into console. Removed back panel. Reinstalled button and ensure it was secured. Tested unit. Unit is now workin properly. Customer approves function at this time.
Kenneth M.
WASHER AMANA NTW4516FW3 Found unit doing nothing but just locking the lid and will just sit there. Ordering new control board; ordrng 1 W11170317 (cntrl-elec)
Kenneth M.
DRYER WHIRLPOOL WED4815EW1 Installed motor and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found unit not making ice due to bad ice maker. Ice maker has proper voltage but will not fill with water. Replaced ice maker and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DISHWASHER KITCHENAID KDTE104ESS1 Found unit not washing due to unit not fully draining out water. Found unit with faulty drain pump. Replaced drain pump and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found unit not washing. Found wash motor dead. Has proper voltage going to but not turning on. Ordering new sump assembly; ordrng 1 W11087376 (pump&motor)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed UI. Main board. Damper and start device. Tested unit. Unit is now working properly. Customer approves function. At this time.
Kenneth M.
DRYER MAYTAG MEDX655DW1 Found unit getting stuck. No matter where you put it it will just continue to run and never shut off. Replaced timer with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed ice maker and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHB2740PP5A
Kenneth M.
OVEN WHIRLPOOL WFE505W0HS0 Installed control board and tested unit. Unit is now working properly. Customer approves function at this time.
Jim S.
REFRIGERATOR KITCHENAID KRFC302ESS00
Kenneth M.
DRYER WHIRLPOOL WED4815EW1 Found unit not heating due to bad thermal fuse. Replaced thermal fuse and tested unit. Found element bad. Replaced element and tested unit. Unit is now working properly. Customer approves function at this time.
Jim S.
RANGE FRIGIDAIRE FGF348KCN Center burner is twisted and not lighting properly. No power out if the control board to the bake ignitor. Ignitor is good but out of range and will fail soon; rqstng P&A on 1 316220729 (OVERLAY) and 1 316455410 (clock/timer) and 1 316559300 (burner) and 1 316559604 (cap)
Kenneth M.
WASHER WHIRLPOOL WTW7500GW Found 7nit not working properly due to unit not draining. Found a zipper had worked its way into the drain pump and wedged propeller. Removed zipper and tested unit. Unit is now working properly. Customer appproves function at this time.
Kenneth M.
COOKTOP WHIRLPOOL WCG55US0HS00 Found unit with igniting issues due to cap not quite on properly. Informed customer to make sure she had burner caps on tight and secure. Unit is working properly. Low flame is just right needs no adjustments.
Jim S.
REFRIGERATOR MAYTAG MFI2665XEM0 Leakey water valve; ordrng 1 99 (WATER LINE) and 1 WPW10498990 (valve-inlt)
Jim S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced ice fan motor. Placed unit into an 8 hour defrost cycle
Jim S.
RANGE GE JGP5530DL1BB Found the left rear gas valve was loose and leaking gas. Tighten valve to the manifold properly. Unit tested ok
Jim S.
OVEN KITCHEN AID KOSE500ESS04 Noisy convection fan motor. Vibration noise above 400 degrees; ordrng 1 W10860984 (motor-fan)
Jim S.
REFRIGERATOR GE PFSF6PKXAWW Compressor drawing .5 amps which says the compressor is good. Opened the system and no Freon was present. Leak in the system. Cost to repair is about 2300 dollars.
Jim S.
OVEN MAGIC CHEF 9844XPB "The thermostat, set at 350, sticks and will rise up to 425 and then drops to 355. Unit has a bad thermostat and is no longer available 7404P039-60 thermostat"
Jim S.
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 "Customer states that the unit make a very strange noise. Not able to tell if it is a Freon, or motor noise. Customer to record noise. Unit did not make the noise when I was there. Ordering a door seal due to a gap; rqstng P&A on 1 242193206 (gasket-refr door)"
Jim S.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced control. board. Unit tested ok
Jim S.
WASHER WHIRLPOOL WTW4816FW2 Secured the pressure hose from the tub to the cabinet it keep it from slapping around.
Jim S.
DOUBLE WALL OVEN KITCHEN AID KODT100ESS01 Replaced board and user interface. Unit tested ok Future refer replace fan
Jim S.
WASHER GE GFW450SPM1DG Replaced water separator. Unit tested ok
Jesus C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00
Jesus C.
WASHER MAYTAG MVWB865GW0 Customer states that unit is not filling. Ran diagnostics and found several error codes. Ran manual test and actuated valve and it’s working . Calibration unit and rear an test found error code. Also control started to display different numbers. During agitation gearcase was making noise. Order partF0-E3. OverloadF2-E1. Stuck buttonF5-E4 lid not open between cycles ; ordrng 1 W10811956 (drum assembly) and 1 W11162440 (cntrl-elec)
Jim S.
WASHER WHIRLPOOL MHW8200FC0 Customer states that the washer does not spin fast enough to remove the water from the cloths. I had customer load up the washer and we washed the cloths and it spun out completely. She says it is wetter than when she first ran it but it is the same as the cloths that come out of my exact unit. I find no issue with this unit
Jesus C.
REFRIGERATOR [UIS # 191417] WRX986SIHZ
Jim S.
WASHER MAYTAG MVWB765FW2 Replaced drum and agitator. Unit tested ok now
Jim S.
DISHWASHER THERMADOR DWHD440MPR/08 Replaced door latch. Unit tested ok
Jim S.
MICROWAVE WHIRLPOOL KMHC319ESS1 Replaced door to stop display from coming on and off. Unit tested ok