Local Reviews
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Bryan D.
WASHER WHIRLPOOL WTW8500DW5 Cx states the UI is not properly functioning. Said when he pushes clean washer it doesn’t work. Informed cx that he needs to punch cycle options in order to run a clean washer cycle. Cx approves repair at this time. No dents dings or scratches caused by tech.
Billy J.
REFIRGERATOR KITCHENAID KRFC302ESS00 Removed and replaced mullion retested job complete
Billy J.
ICEMAKER IKEA IX7DDEXGZ000 upon arrival removed and replaced harness and icemaker cycled and retested job complete
Billy J.
WASHER MAYTAG MVWC565FW1 Removed and replaced drain hose retested job complete per techline do not modify hose for cx drain system unit working as designed draing into sink
Billy J.
WASHER MAYTAG MVWX655DW0 Completely different issue upon arrival cx stated unit not draining actually unit was not responsive at all control was completely locked out upon arrival removed and replaced main control recalibrated and retested job complete no error codes at this time job complete
Billy J.
WASHER MAYTAG MVWC565FW0 upon arrival removed and replaced all components retested job complete also recalibrated unit functions as designed
Billy J.
WASHER WHIRLPOOL WTW7500GC0 Removed and replaced control retested job complete
Billy J.
DISHWASHER WHIRLPOOL WDF520PADW upon arrival cx stated strike to door latch broke off and he didn’t know how to put on reinstalled latch retested job complete
Billy J.
WASHER WHIRLPOOL WTW7300DW upon arrival cx stated unit was not agitating found washplate was completely stripped removed and replaced from truck stock retested job complete
Billy J.
WASHER MAYTAG MVWB850YW0 Removed and replaced all hoses and tub ring retested no leaks dings or scratches at this time job complete noticed cx has drain hose tied into dishwashwasher drain hose to make it long enough to get to sink instructed him he shouldnt restrict the hose they need to be same diameter cx stated he will fix unit working as designed job complete
Bryan D.
REFRIGERATOR KITCHENAID KRSF505ESS00 Cx states previous company changed ice maker and still no ice production. Tried to cycle ice maker in diagnostics. Ice maker would not respond. Ordering fill valves and ice maker. Will use what is needed. Cx needs an AM appointment; ordrng 1 W10873791 (icemaker) and 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt)
Bryan D.
WASHER WHIRLPOOL MHW2000AWW Cx states clothes are wet after cycle. Ran unit. Noticed unit would not lock. Removed top panel and found arc on control at R11 resistor unit needs newcpmteol and latch assembly. ordered parts; ordrng 1 WP22002119 (motor-wax) and 1 WP22002162 (switch-dor) and 2 WP22004325 (cntrl-elec)s
Bryan D.
DISHWASHER WHIRLPOOL WDF130PAHW0 Ordering control and wash motor. Got error code 4-1 communication error. Unit isn’t filling with water. In diagnostics sump assembly operates as designed. Ordering parts and will only use what is needed. ordrng 1 W10473198 (cntrl-elec) and 1 WPW10328224 (pump&motor)
Aaron B.
FREEZER WHIRLPOOL KSSC48QKS02 "The freezer door gasket is molded up and the drain is clogged , the door and gasket is no longer available to repair it correctly also the freezer door hinges are rusted up and not available anymore, not repairable"
Bryan D.
MICROWAVE WHIRLPOOL WMH31017FS0 Removed and replaced all parts listed. Control giving error code f4e1 inspected all connections all are secure. Ordered parts.
Aaron B.
RANGE WHIRLPOOL WFG770H0FZ0 "Unit broiler not igniting , checked tested unit not igniting pulled burner and trplaced the broil igniter tested unit lites operating normal now"
Aaron B.
REFIRGERATOR WHIRLPOOL WRS325FDAM02 "Replaced the evaporator motor , tested operations unit is starting to cool allow 24 hrs to get to normal temps paid in full ops nml"
Aaron B.
DRYER MAYTAG MGDB400VQ0 "Unit idler was burned up and popped the belt off, replaced the idler asm reassembled the dryer tested ops normal now
Billy J.
OVEN JENN-AIR JJW2830DS01 "upon arrival cx states that both oven doors have grease in between oven doors, turning into techline to see what they suggest, per techline our oven doors are not sealed and this will happen again was on hold for 30 min 7723261515 cx wants doors cleaned or replaced, called trade care team to see if we can cover cleaning or replacing door even though techline stated nothing was wrong, informed cx we will contact him in 2 days cx needs upper and lower oven cleaned"
Aaron B.
DISHWASHER KITCHENAID KDTE304GPS0 "Replaced the pump and motor, tested ops unit will work as design when hot water is 120°F which customer is going through with the building right now, ops nml at this time"
Billy J.
DRYER MAYTAG MGDB835DW4 Pre I.d control and u.i again W11158457 W11133021 most likely another defective part; ordrng 1 CONTROL (CONTROL) and 1 U.I (U.I)
Aaron B.
DISHWASHER KITCHENAID KDTE234GBS0 "Unit touch control was not responding , pulled touch control asm from the main board reconnected the connection was loose , retested unit is now responding to the touch operating normal at this time"
Billy J.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Completely different issue now lights don’t work on unit W11205083 found unit has bad led light also changed led light control witch did not fix issue unit has bad light ; ordrng 2 LIGHT (LIGHT)s
Aaron B.
REFRIGERATOR AMANA ASD2575BRB01 "Sealed system repair Unit dryer was cold and the unit is not freezing correct in the hi 28 F , pulled deep vacuum and replaced dye drier recharged system tested ops unit is starting to cool correct needs 48 hrs to get to normal temps ; used 5 134A (R134A), and 1 WPW10143759 (DRIER ASSEMBLY) from stock"
Billy J.
DRYER ELECTRIC WHIRLPOOL MVWX700XW1 F7e1 f7e7 f5e1 upon arrival gearcase is completly done unit is really load and leaking oil unit also has basket speed fault sensor mostly do to having bad gearcase and oil leaking all over lower component found unit has bad actuator and cam found wire harness underneath unit is broken as well washplate is also stripped WPW10297443 ; 1 WPW10297443 (wire harness)
Aaron B.
M/W OTR MAYTAG MMV4206FW0 "Replaced the mag asm and diode , cap , tested unit ops normal after pulling unit and reinstalled ops nml"
Billy J.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 pon arrival fresh foods evaporator is completly cx stated they lost all there food I checked temp and had 60 degrees in refrigerator inspected evaporator and noticed it was covered in a complete block of ice instructed cx to defrost unit for 48 hours W11033168 unit has out of range thermistor ; ordrng 1 W11033168 (harns-wire)
Aaron B.
FREEZER WHIRLPOOL WRF767SDEM00 Spoke to customer they are getting the unit replaced with Lowe’s returned parts completed call
Billy J.
OVEN WHIRLPOOL WOS51EC0HS00 frame chips and has chipped the last two times wpw10709147 send senior tech ; ordrng 1 WPW10709147 (frame-glas)
Billy J.
DRYER WHIRLPOOL WGD92HEFC1 W10919218 W10875487 f6e2 tech sheet states to replace cut and u.i requesting part get expedited cx just got unit he stated he will call whilpool; ordrng 1 W10875487 (cntrl-elec) and 1 W10919218 (panel-cntl)
Aaron B.
WASHER WHIRLPOOL WFW75HEFW0 "Unit is draining even though it’s empty of water and will not unlock , ordered parts , unit is in a closet and told the customer needs to have the units unstacked, Customer understood and they will have the unit unstacked; ordrng 1 WPW10448876 (switch-wl)"
Aaron B.
REFRIGERATOR WHIRLPOOL WRS975SIDM00 Unit water dispenser tube is damaged at the hinge ordered parts ; ordrng 1 WPW10386778 (tube-water)
Aaron B.
COOKTOP AMANA AEC6540KFB00 "Verified cooktop is under 30 day cosmetic , blemished top in the right front burner bubbling inside the glass ordered part ; ordrng 1 W10915734 (cooktop)"
Aaron B.
WASHER MAYTAG MVWB835DW3 Unit Is grinding need to pull up the wash play going to have to break Wash plate bolts replaced gear case and check to see what is underneath the wash basket order part; ordrng 1 W10752187 (screw) and 1 W10811956 (drum assembly) and 1 W10902814 (washplate)
Aaron B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked the water lines filled water at the dispenser and cycled the icemaker no leaks found , no ice build up in the freezer floor ether I’m going to order a drain pan just in case and customer will keep an eye on it to see if we can figure out where it’s leaking once a week ; ordrng 1 W11084807 (extension) and 1 W11225840 (DRAIN PAN )"
Aaron B.
REFRIGERATOR WHIRLPOOL GC5SHEXNS00 Unit auger motor went out in less than a year ; ordrng 1 WP2252130 (motor)
Aaron B.
DISHWASHER KITCHENAID KMBS104ESS02 Unit check the part has the same exact little dent in the same exact spot as the manufacturer unit that is there re-ordered the part to see if we can get one that isn’t flood; ordrng 1 W11197501 (PANEL)
Aaron B.
WASHER MAYTAG MVWC416FW1 "Washer gearcase is leaking oil And saturated everything including the motor belt cam assembly and actuator, ordered parts ; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 W11239857 (BELT) and 1 WPW10550173 (cover pulley)"
Tyler F.
OVEN WHIRLPOOL WFG525S0HV0 Customer stated that oven will not ignite. Tested oven found igniter clicking but no ignition. Pulled out the drawer and found customer had too many items inside and igniter is arcing on pans. Removed and tested all works good at this time.
Jim S.
REFRIGERATOR KITCHENAID KRMF706ESS01 Auger motor is rusting and the rust is dripping; ordrng 1 W10822606 (motor) and 1 WPW10347114 (shaft)
William L.
REFRIGERATOR WHIRPOOL GI5SVAXVQO1 "Replaced main control brd, reprogrammed code back into unit. , unit operating as designed."
Michael M.
REFIRGERATOR WHIRLPOOL WRS588FIHW00 Ice maker stopped functioning.Tech found ice maker fill tube frozen solid and a black wire pinched in half. Spliced wire back together and used heat shrink to water proof connection.Removed and replaced ice maker. Iced service test to harvest ice maker and fill ice maker with water. Advised cx wait 24 hrs for ice production. All ops are normal job complete
William L.
RANGE MAYTAG MGR8650FZ0 "Touch up oven liner area with paint. Replaced oven bottom & convection fan motor, tested fan motor functions, tested ok"
James G.
ICE MACHINE ULINE 2075RS01 Replaced listed parts Tested ok
Kenneth M.
DRYER ELECTRIC MAYTAG MVWC555DW1 "Installed wiring harness. Drain pump mounted correctly, tested unit and working correctly. Customer approves function, no dents, dings, scratches, or scuffs."
mitch l.
REFRIGERATOR FRIGIDAIRE FGSS2635TF0 Upon arrival I removed housing to access motor and ice maker removed and replaced housing installed solenoid motor and ice maker to new housing tested unit unit is now dispensing cubed ice unit is functioning normal at this time of service.
Raymond H.
COOKTOP KITCHENAID KFGD500EBS00 Replaced igniter and tested oven. Oven works. Replaced burner head orfice holder burner cap and tested unit with 114L red and 97L green. Used a pot for testing and filed down burner head 1/16”. Still has delayed ignition. Contacted Joel SR7723246877 unit being sent for product replacement.
Patrick C.
RANGE WHIRLPOOL WFG320M0BB2 Found the customer ha point issues with the top of range not working. No tick from the ignitors. Checked power to switch harness and there was proper voltage. Needs new harness
Tyler F.
REFRIGERATOR KITCHENAID KSSC36QTS08 Removed and replaced control box. Unit is now showing real time temps which has never had. Customer to monitor to see if unit improves.
Tyler F.
DISHWASHER WHIRLPOOL WDF760SADW Customer stated that dispenser door got stuck. Fixed and tested all works good at this time.
Michael M.
COOKTOP KITCHENAID KSGG700ESS1 Removed unit. Killed power and gas. Removed top burner heads and hardware.Removed front control hardware and knobs. Front control is held in place and tech couldn't locate hidden hardware.Tech removed two rear panels and traced all visible wiring from cord. No visual defects noticed. No access to inner panels.
William L.
DISHWASHER MAYTAG MDB7749AWW1 "Replaced control panel, ran test cycle, tested ok."
William L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced UI brd & main control, Found deli drawer brd light out also causing all lights in unit to be out, unplugged deli drawer controller, lights in unit started functioning, ordered deli drawer controller & led brd.; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
William L.
WASHER WHIRLPOOL WFW8540FW1 "F3E1, F5E2, cleared codes, Ran self diagnostics, found rotor bolt broke off at threads from main spindle. Ordering rotor bolt. Tech needs easy out to try to get out threads.; ordrng 1 W11253212 (ROTOR SCREW)"
Irvin F.
WASHER WHIRLPOOL WTW4816FW0 "Cx says the unit is not completing cycles, says clothes wet when stopped, cycle never finished. Checked error codes one code-Off balance. Suspension is weak and cams pulley hitting cover. Replacing suspension and cam. ; ordrng 1 W10721967 (drive pulley) and 1 W10780045 (suspension)"
Tyler F.
REFIRGERATOR KITCHENAID KFCS22EVMS00 "Customer stated that unit will occasionally stop cooling, then start cooling again. Found Failed jazz board. Ordering board in stock.; ordrng 1 WPW10116216 (cntrl-elec)"
Irvin F.
WASHER WHIRLPOOL WTW7300DW2 "CX reports an odd noise when unit shifts from agitate to spin. Test components found the slider is noisy and clutch is loud in shift. Removed power replaced components. Plugged unit in ran components test and then test 51, passed. All functions and noises normal."
Patrick C.
RANGE WHIRLPOOL WFG320M0BB2 Found the customer ha point issues with the top of range not working. No tick from the ignitors. Checked power to switch harness and there was proper voltage. Needs new harness
Raymond H.
RANGE WHIRLPOOL WEG745H0FS0 "Upon arrival unit left rear leg broken and foot frame bent. Right leg also broken, frame damaged. Installed foot. Needs level foot and base Frame.; ordrng 1 WPW10058460 (foot-level) and 1 WPW10306546 (rail-base) and 1 WPW10306546 (rail-base)"
William L.
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Reset water filter light, cleaned FF door gasket at bottom area, checked operating pressures in test 4, adjusted refrigerant charge, checked for leaks, found no leaks, tightened access port valves. unit cooling that this time"
mitch l.
REFIRGERATOR MAYTAG MZD2665HEW Upon arrival customer stated unit was working fine then started to stop cooling and then it barley keeps beer cold in freezer. Inspected unit and found proper voltage coming out of controls. Unit has sealed system repair needed.
Erick S.
REFRIGERATOR FRIGIDAIRE LGHB2867TD "Cycled ice maker and found it not responding. Tested for power and ice maker is getting voltage. Replaced ice maker. Retested it and it passed so, tests with no errors. Job complete; used 1 243297606 (ICE MAKER) from stock"
Tyler F.
DRYER WHIRLPOOL WED4815EW1 Customer stated that unit is not drying and timer is not advancing. Checked voltage at wall voltage is a little irregular. Ordering timer in stock.; ordrng 1 WPW10185982 (timer)
mitch l.
REFIRGERATOR GENERAL ELECTRIC CYE22TSHGSS Upon arrival I removed cover to door to access water tank. I removed and replaced water tank. Tested unit unit is no longer leaking unit is dispensing water and is functioning normal at this time of service.
Jim S.
DRYER - GAS WHIRLPOOL WGD95HEDW0 Replaced user interface. Unit tested ok
Jim S.
REFRIGERATOR FRIGIDAIRE FFHB2740PEAA 82103819 file number from tech line. Ice maker is faulty and lower damper is seized and not working properly. Went through the diagnosis with tech line and found the situation with the ice maker. Freezer temp is 2 degrees; ordrng 1 241518501 (damper) and 1 243297606 (ice maker)
Patrick C.
WASHER MAYTAG MVWC565FW0 Customer states there is a clicking noise coming from under unit. Checked out noise and it was coming from loose cam. Tightened and secured. Customer still states they hear a noise. The noise it made is normal. The cam clicks loudly during normal operations.
Tyler F.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that unit is not cooling. Found lights on in unit but no fans. Ordering main control and user interface; ordrng 1 W10894103 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Tyler F.
REFIRGERATOR WHIRLPOOL WRS321SDHZ00 "Customer stated that when moving fridge rear wheel popped out. Ordering wheel, pin, and clip not all in stock ; ordrng 1 W11251741 (CLIP) and 1 WP2179826 (rivet) and 1 WPW10475495 (roller-cab)"
Tyler F.
DRYER WHIRLPOOL WGD8500DC3 Customer stated that she has error codes flashing. Found multiple error codes for communication error. Ordering main control and console not in stock; ordrng 1 W11116871 (console) and 1 WPW10739350 (cntrl-elec)
Patrick C.
WASHER MAYTAG MVWB765FW0 Removed and replaced part tested unit all ops checked good
Irvin F.
REFRIGERATOR GENERAL ELECTRIC DFHS2313MF "Store reports noise from rear of the unit. Checking the system found rub8ng in several places touching causing vibrations. Separated the lines powered and allowed to cycle to run, good all noises gone unit ready for sale."
Raymond H.
DISHWASHER KITCHENAID KDFE104DSS0 Upon arrival unit would not wash properly. Tested and found weak pump. Needs sump assembly; ordrng 1 WPW10605057 (pump and motor assembly)
Erick S.
WASHER HOT POINT HTW200ASKWW "Cycled unit and found unit with no pressure fault erro causing it not to fill. Cleared pressure fault hose. Cleared debri in port. Reprogrammed main board, retested it and it passed all tests with no errors. Job complete"
William L.
M/O COMBO KITCHENAID KEMS307GBL0 "Replaced oven sensor, tested bake cycle, tested with dvom with thermocouple, tested ok"
Michael M.
RANGE JENN-AIR JGRP548WP02 Cx states unit has power but UI screen is unresponsive. UI screen shows f3e3 and UI is unresponsive even after hard reboot. Needs control WPW10464534; ordrng 1 WPW10464534 (cntrl-elec)
Michael M.
REFRIGERATOR KITCHENAID KRFF707ESS01 Used steamer to remove ice build up from evap. Removed and replaced damper control and harness/thermostats.Put unit back together and rebooted unit. Unit is cooling with good front patttern on evap. All fans op. Unit operates as intended. Job complete
mitch l.
WASHER WHIRLPOOL MHW8200FC0 Upon arrival customer stated front of door is cracked. Inspected unit and found door cracked. I removed door to access Handel and outer door. I removed and replaced Handel and outer door tested unit up door is sealing and closing properly unit is functioning normal at this time of service.
Dane K.
DRYER GE GTD65GBSJWS Removed and replaced harness and tested unit. Unit functions normal now
Erick S.
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 "Installed new parts on unit. Installed new uv, service stub,pulled vaccum, recharged system, inspected for leaks and found none. Unit is now cooling. Job complete; used 1 WPW10143759 (DRIER ASSEMBLY) from stock"
Jim S.
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A Inserted sleeve around the fill tube to prevent water from splashing over
Tyler F.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Customer stated that the ice maker is not making ice as fast as she would like. Ice maker is cycling as it should. Set freezer temps lower to help speed up ice production. All works good at this time.
mitch l.
OVEN WHIRLPOOL WOS92EC0AS04 Upon arrival customer stated ever time she used normal timer not oven timer it turns her oven off when she manually turns oven timer off. Tested unit in diagnostics mode unit coded F2E2 invalid key pad. Ran test for error code all check ok unit has bad user interface per test on tech sheet replaced ui key pad. Unit has bad ui ordering ui. ; ordrng 1 W10864151 (panl-cntrl)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Refrigerator is freezing things at the top, so inspected unit at the diffuser and found the diffuser not operating. Replaced diffuser, unit is operating normally and the customer signs off on functionality. No dings, dents, scratches, or scuffs."
Kenneth M.
REFRIGERATOR WHIRLPOOL ED5VHEXVQ04 Found leak at compressor where condenser line goes in. Sealed up leak and recharged system with 5.0OZ of R134A refrigerant and tested unit. Unit is working properly. Customer approves function at this time.
Chris M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 On today’s visit replaced control board on backside of refrigerator also user interface. Entered refrigerator Into diagnostics cycle through multiple tests checking everything for proper function everything checks out good. Set temperature settings. Job completed.
Erick S.
WASHER GE GTW485ASJWS "Cycled unit and Found unit with pressure fault error. Tested board found fault. Reprogrammed main board, and resecured pressure hose, retested it and it through tests cycle and it passed all tests with no errors. Job complete"
Jim S.
DISHWASHER GENERAL ELECTRIC GSD4000R00BB Replaced sump. Unit tested ok
Jim S.
WASHER GE GTW460ASJ9WW Only one fault code and that was number 15. Which is a sensor issue. The hot water wire harness was disconnected. Reinstalled wire. Unit test
Chris M.
REFRIGERATOR KITCHENAID KRMF706ESS01 On today’s visit called world pool tech line spoke with Andy got an SR 7723249924.First time I was out here customer was having cooling issues. Replaced multiple parts and so far refrigerator and freezer have been doing their job. Issue now is icemaker is not Maintaining temperature. After speaking with tech line and going over everything I’ve done we both, the fix is to replace the adapter with new fan for the icemaker; ordrng 1 W10846539 (evaporator fan blade) and 1 W10864519 (adapter)
James G.
OVEN WHIRLPOOL WFG320M0BW2 Replaced listed part Tested ok
Tyler F.
DISHWASHER KITCHENAID KDTE104EBL4 Customer stated that unit will not wash. Found control board is sending voltage to pump but no operation. Ordering sump. Customer also stated unit will turn on by itself. Ordering control both in stock.; ordrng 1 W11084331 (cntrl-elec) and 1 W11085683 (pump&motor)
James R.
WASHER MAYTAG MVWB865GW0 Unit has dent in front and also unit has been dropped causing front right foot bracket to be bent causing unit to sit off. The bracket could not be replaced. Reffering back to install company
Kenneth M.
REFIRGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived at home and found unit leaking. Inspected unit and found unit leaking slowly at the water valve. Leak was caused by installation of unit. Advised customer to contact their seller for unit reinstallation. Will return to the home to replace the water line with stainless steel version."
Raymond H.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Upon arrival RC door right side slightly off from left. Leveled doors and tested unit. Cx needs WP logo for new door.
Jim S.
REFIRGERATOR FRIGIDAIRE LFSS2612TF0 No display for the temp display. Ice bucket gears are bent; ordrng 1 241604010 (label-control box) and 1 A01078804 (control)
Hector Z.
FREEZER WHIRLPOOL WRT134TFDW00 "Refrigerator not cooling at all. Checked unit and found open compressor relay. Replaced and tested ok.; used 1 8201786 (START DEVICE,COMBO) from stock"
Patrick C.
WASHER WHIRLPOOL WTW8240YW0 Removed and replaced valve. All ops checked good.
Irvin F.
WASHER MAYTAG MVWC565FW0 "Cx says unit is making a rattling noise. Checked error codes no codes in the unit. Ran components test, all passed until spin. The hub is failed. Replaced the hub and wash plate, test passed all ops normal."
Hector Z.
DRYER MAYTAG MGDB835DW4 Dryer displaying an AF code (Air flow restriction). Checked unit and found nothing wrong with the dryer. The vent is clogged. Advised customer to clear the vent. Tested ok.
Raymond H.
FREEZER WHIRLPOOL WRS965CIAE00 "Upon arrival unit would leak water when opening FC door. Inspected and found ice maker cycling temps normal. Interviewed cx and found RC door had been left open an entire night and they found water in the morning. FC was defrosting due to door adjar. Needs ice maker, if ice maker keeps acting up cx will call back."
Raymond H.
REFRIGERATOR WHIRLPOOL KSSC42QVS01 Upon arrival unit would not make ice. No water in mold. Tested and found voltage at emitter board but no voltage at ice maker. Unit needs optic boards.
Hector Z.
WASHER MAYTAG MVWC565FW1 "Set unit in diagnostic and found no failure code. Ran an automatic diagnostic test, found nothing wrong with this unit."
James G.
REFRIGERATOR WHIRLPOOL WRT318FZDW01 Unit is low on Freon; ordrng 1 W10507884 (compressor) and 1 W10836706 (evaporator)
Patrick C.
DRYER WHIRLPOOL MEDC215EW1 Found the customer having issues with smoking and not shutting off in cool down portion of times dry. Checked functions and timer won’t move once in cool down. Loose connection at orange wire on the heat element causing issue. Reinstalled and secured. Customer to clean excessive lint build up
Raymond H.
DISHWASHER KITCHEN AID KDTE104ESS1 "Replaced keypad and tested, put unit through calibration test. Unit functions as designed"
Irvin F.
DRYER MAYTAG MED3000BW0 Replaced hinge cap and plate. All ops normal. Door closes properly
Raymond H.
MICROWAVE KITCHENAID KBHS109SSS05 "Upon arrival unit would not turn. Inspected and found broken turntable motor. Shaft is loose in motor; ordrng 1 4375252 (rubber ring) and 1 W10911403 (motor-turn)"
Tyler F.
WASHER WHIRLPOOL WFW7590FW0 Customer stated that unit stops mid cycle. Found error codes for long drain pressure fault and overflow. Ordering pressure switch in stock.; ordrng 1 WPW10448876 (switch-wl)
Hector Z.
REFIRGERATOR WHIRLPOOL WRS312SNHM00 Fresh food door when open doesn’t stop. Ordered door hinge and door stopper.; ordrng 1 W10407188 (bumper-dor) and 1 W10900463 (BRACKET DOOR STOP) and 1 W10900464 (THIMBLE CAM) and 1 W10905504 (DOOR CLOSER) and 1 W11097327 (DOOR HINGE)
Dane K.
WASHER GE GFW450SPKDG "Upon arrival unit was loud in the spin cycle. Unit has faulty bearing and needs tub job. Gave customer a quote on tub job according to bluebook and customer declined estimate and refused service call. Cx refused payment."
Erick S.
WASHER WHIRLPOOL WTW4955HW1 "Cycled through diagnostics and found unit with overloaded and off balance. Found customer overloading causing error. Customer not familiar with new style washer. Instructed customer on proper loading,soap usage, and additional functions. Unit passed diagnostics with no errors. Job comp"
Michael M.
WASHER WHIRLPOOL WTW5000DW1 "Motor had bad bearing and was seized. Removed and replaced motor, cam and belt. Ran unit through service test and passed with no issues. All ops are normal job complete"
Hector Z.
RANGE WHIRLPOOL WEG745H0FS0 After replaced Switch membrane unit still displaying an F2E1 code (Shorted or Stuck key). Contacted tech line and he suggested to replace main control and key pad harness. SR 7723253541.; ordrng 1 W10885069 (cntrl-elec) and 1 W11025616 (harns-wire) and 1 W11122869 (knob)
Michael M.
WASHER MAYTAG MVWB835DW3 Cx states unit will get stuck in spin cycle. F0e4- spin limited by water temp F2e1-UI stuck button F0e3-overload Tech found water hoses reversed. Removed and switched hoses. Cleared faults. Ran auto service test passed with no issues. Job complete
Michael M.
WASHER WHIRLPOOL WTW8040DW0 "Removed stripped wash plate, installed new impeller.Ran unit through agitate and unit now ops as intended with no unusual sounds. Job complete"
Chris M.
DRYER WHIRLPOOL WED8000DW4 Customer said driver got really hot and shut off on its own. Upon arrival into dryer in the diagnostics Received an F4-E3 Code. Which is airflow restriction. Cleared code then ran test. Found at the end of the dryer hose had a in-line dampener that was not opening properly. Corrected issue all functions tested good. Job completed
Erick S.
DISHWASHER WHIRLPOOL WDT750SAHB "Attempted Cycle unit, did not enter into diagnostics door sensor is failing causing unit not to advance in wash unit will need both parts replace; ordrng 1 W11087207 (cntrl-elec) and 1 WPW10653840 (door latch)"
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDBM Upon arrival found customer ui display flashing.Attempted to select light button but it’s not responding. Took unit ui apart and secure connectors. Retested ui but same result. Unit will need new ui display.; ordrng 1 WPW10521642 (cntrl-elec)
Chris M.
REFIRGERATOR WHIRLPOOL WRS322FNAW00 Customers states they had temperature concerns. Upon arrival first thing I found was the temperature setting for a refrigerator was set to high. I checked all functions make sure fan and compressor everything was functioning as designed and it is. Also noticed there Was a lot of food stacked up on the top shelf by the air dampener. Instructed customer that they need to keep food at least a couple inches away from there So cool properly. Set thermostat to proper settings adjusted food on shelving. Everything is good. Job completed
Dane K.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Upon arrival the unit was not making ice. Cycled icemaker and I went through harvest but there was no ice in the mold. Icemaker sent no voltage to water valve. Removed and replaced ice maker and tested unit. Unit functions normal now
Chris M.
REFIRGERATOR FRIGIDAIRE FFTR2021QSAA On today’s visit first checked temperature in freezer and refrigerator compartment temperatures we’re way colder than last time and within specs. I then proceeded to install parts listed. Powered refrigerator back on everything is functioning properly. Set thermostat to proper setting. Job completed
mitch l.
REFIRGERATOR FRIGIDAIRE FFHT2032TP1 Upon arrival customer stated unit is not cooling in fridge section. I inspected unit and found unit evap fan not working. tested fan unit has bad evap fan Ordering evap fan. ; ordrng 1 242077702 (motor)
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDBM "Found right door gasket with tears causing it leak, cool air unit will need new gasket; ordrng 1 W10830274 (gasket-fip)"
Chris M.
DISPOSAL WHIRLPOOL KCDI075B On today’s visit replaced defective disposal with a new one reinstalled plumbing and power cord. Tested for proper function everything checks out good this time disposal is working and not making a horrible grounding sound. Job completed
James G.
DRYER WHIRLPOOL WED9600TW0 Replaced listed parts Tested ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
Cesar H.
M/W OTR WHIRLPOOL WMH31017FS0 Light flickers when door is opened some times does not come on at all when door is opened or states door open when it’s closed. Tested unit found failed primary switch for door replaced switch and unit tested good ; used 1 W10727360 (MICROSWITCH) from stock
James G.
DRYER ELECTRIC MAYTAG MVWC425BW0 Bad bearing in gearcase and can’t remove wash plate; 1 W11035747 (gearcase) and 1 WPW10553968 (washplate)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT518SZFG00 Foun dunit with a bad evap fan. 120 volts to but not turning. Ordering new fan motor. Also ordering new high flow fan blade to insure optimal cooling. ordrng 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap)
Cesar H.
OVEN FRIGIDAIRE FGB24T3EBF Found receptacle broken not staying in place replaced receptacle tested good
Kenneth M.
DISHWASHER KITCHENAID KUDE70FXSS5 Found unit not washing properly due to bad water valve. Water valve is not filling with water. But all other functions working. Ordering new water valve. Manually filled unit with water and found low wash pressures. ; ordrng 1 W10872255 (valve)
James G.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Found piece of metal tape loose behind fresh food evaporator cover, removed and replaced tapeTested ok"
Irvin F.
WASHER GE GTW460ASJ4WW "Removed power from washer. Installed all parts. Installed identity. Test components, passed. All ops good."
Cesar H.
OVEN MAYTAG MGR6600FZ0 Replaced module unit tested good
Cesar H.
FREEZER HAIER HT21TS85SP Found ice build up in vents restricting air flow to fresh food compartment cleared ice build up unit checked good
Irvin F.
WASHER MAYTAG MVWC415EW1 "Removed failed components. Completed install and assembly. Plugged in unit ran components test, passed. Calibrated unit, passed. All ops normal."
James G.
REFRIGERATOR FRIGIDAIRE FFHB2740PEAA Tech line says to replace these parts and if doesn’t correct issue to call back; ordrng 2 241835502 (switch-light black)s and 1 242015904 (harness-wiring) and 1 5304504486 (cover-upper hinge) and 1 5304504487 (cover-upper hinge)
Cesar H.
WASHER MAYTAG MVWB835DC3 Noise found. The gear case was squealing during spin sounds like seal on gear case has friction on drive shaft there no items stuck between basket and tub all other components checked good routed for gear case ; ordrng 1 W10811956 (GEAR CASE)
James G.
RANGE FRIGIDAIRE FGMC2765PBG Tech line says damage was due to unit being ran empty, replacing door and paint cavity ; ordrng 1 5303321319 (paint)
Hector Z.
REFRIGERATOR WHIRLPOOL WRS586FLDM00 Checked unit and found refrigerator not moving air from freezer to fresh food compartment due to ice buildup in the evaporator. Replaced open defrost thermostat. Manually defrosted. Tested ok.
Hector Z.
DISHWASHER KITCHENAID KDFE104DSS5 Dishwasher not draining. Checked unit and found stuck drain pump. Replaced and tested ok
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Cx reports poor water flow and no ice. Checked the dispenser water is slow, checked the IM not cycling. Removed filter found debri coming out. Replaced filter IM, AND valve. Completed assembly powered unit. IM. cycled and filled. Removed air from lines. All ops normal."
Erick S.
RANGE - GAS GENERAL ELECTRIC JGBS30DEK1WW Found left front burner not sparking causing failure. Accessed ignitor and spark module. Found bad connector at module causing it not to ignite. Repaired connector and secure main harness. Retested burners with customer. All burners passes tests with no errors. Job complete
Erick S.
DISHWASHER WHIRLPOOL WDT730PAHZ "Tested unit through tests cycle and it passed all tests. Cycled unit and found cust not using rinse aid causing unit not to dry properly. Instructed cust on proper loading, soap usage, and additional functions. Job complete"
Erick S.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Cycled unit and found units compressor and fan running. Accessed evap and found no frost pattern causing it not to cool. Replaced up drier, installed service stub, pulled vaccum, recharged system and inspected for leaks and found none. Unit tested normal ops. Job complete; used 1 WPW10143759 (DRIER ASSEMBLY) from stock"
Dane K.
WASHER WHIRLPOOL WFW9500TC Upon arrival unit could not make selections on user interface and drain pump was weak. Unit needs new user interface and the drain; 1 280187 (pump-water) and 1 W10164402 (user interface ctr)
Dane K.
REFIRGERATOR FRIGIDAIRE FGHS2631PP On arrival the unit was only dispensing crushed ice. Found Solenoid what is jammed in one spot and would not operate. Unit needs new Solenoid ; ordrng 1 241675704 (solenoid assembly)
Cesar H.
COOKTOP WHIRLPOOL WFE320M0EW0 Error code f9 found unit is getting insufficient power only getting 120v instead of 240 instruct call electrician
Cesar H.
DRYER WHIRLPOOL WGD4815EW2 Unit taking long to dry not heating tested found open thermal fuse cutting of power to ignitor replaced fuse unit tested good ; used 1 WP3392519 (THERMAL FUSE) from stock
Cesar H.
WASHER MAYTAG MVWX655DW1 Not spinning not agitating found failed / broken pulley on motor not driving the belt. Routed for motor ; ordrng 1 W11026785 (motor-drve)
Cesar H.
REFRIGERATOR WHIRLPOOL WRS331FDDW00 Replaced motor and thermostat
William L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Ran test 5 , found open defrost sensor, ran defrost test, defrost heater functions tested ok, ordered control for unit; ordrng 1 W11174836 (ACU BRD)"
William L.
WASHER MAYTAG MVWB835DW0 "Replaced washplate & screw, ran self diagnostic cycle, tested ok"
William L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Produce in bottom area in crisper bins freezing items, Replaced damper control, Checked functions of air control settings of deli drawer, working as designed, temps at thermistor areas normal, unit cooling at this time."
William L.
REFIRGERATOR WHIRLPOOL WRS555SIHZ00 "Ran ice maker harvest test three times got three different results. Called WP TL Ref 7723235253, check continuity in wiring harness of door, TL Recommended ordering main control board for unit.; ordrng 1 W11212392 (MAIN CONTROL)"
William L.
DRYER WHIRLPOOL WED8000BW0 "Replaced door switch, tested dryer function, unit working as designed."
William L.
COMPACTOR WHIRLPOOL TU950QPXS "removed unit from under cabinet, tested all switches, found main wiring harness with 1 pin not completely inserted Properly and main motor plug & arcing , cx refused to have unit repaired at this time. Reassembled unit instructed customer not to use Until unit is properly repaired."
William L.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Found frost build up on evap cover. Ran test 128, Instructed cx to defrost unit. Ordered evap fan assembly. Checked water housing for leak, check ice maker for correct version; ordrng 1 W10875099 (cover-evap)"
Tyler F.
REFRIGERATOR MAYTAG MFI2569VEB3 Customer stated that after power outage unit will not come back on. Ordering high voltage board not in stock.; ordrng 1 WPW10312695 (electronic control)
William L.
WASHER MAYTAG MVWB855DC3 "F8E1, found hot water valve at wall off, turn hot water valve to open position , tested water valve functions, ran self diagnostics, unit operating as designed."
William L.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Found clogged defrost drain tube, Removed defrost drain p-trap, unclogged drain tube, unit operating as designed."
Tyler F.
M/W OTR KITCHENAID KMHS120ESS5 Customer stated that the unit flashed door open with door closed. Found failed microswitches. Removed and replaced microswitches and interlocks. Tested all works good at this time.
William L.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Found restricted frost pattern on evap, ordered comp for sealed system repair.; ordrng 1 W10309988 (compressor)"
Tyler F.
REFRIGERATOR WHIRLPOOL WRF535SWHZ Customer stated that items are freezing in refer compartment. Found customer had items in front of vent and on shelves too far back. Cycle tested damper all works good at this time. Fixed door handle.
William L.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Water temp 113 degrees, no codes, replace pump/motor & control brd & ui brd, unit stops & starts pump in wash cycle, not running assistant. Ordered sensor for unit; ordrng 1 W11084121 (sensor)"
Tyler F.
DISHWASHER WHIRLPOOL WDF331PAHS0 Customer stated that heated dry is not working all the time. Cycle tested unit heater circuit is working to specs. Instruct customer that door needs to be opened at the end of cycle and jet dry needs to be used as well. All works good at this time.
Tyler F.
DRYER MAYTAG MGDC215EW2 Customer stated that the dryer will not heat. Cycle tested dryer found element is coming on but gas coil is not allowing gas flow. Removed and replaced gas coil tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Customer stated that the door is not closing properly allowing air in. Found warped inner liner in left door is getting stuck on switch occasionally. Ordering left door; 1 13107324SQ (dor-fip ss)"
Tyler F.
DISHWASHER WHIRLPOOL WDT790SLYM3 Customer stated the the user interface is no accepting selections. Found buttons will light up but will not stay lit and unit will not respond. Ordering user interface not in stock; ordrng 1 WPW10380071 (panel-cntl)
Tyler F.
REFRIGERATOR KITCHENAID WRV986FDEM01 Customer states unit is not cooling. Found frozen evaporator. Removed and replaced harness kit. Tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW4815EW1 Customer stated that unit did not drain and is making noise. Found drain pump blade is broken. Ordering pump in stock.; ordrng 1 WPW10661045 (drain pump)
Tyler F.
REFIRGERATOR WHIRLPOOL WRS588FIHZ00 Customer stated that door is leaking when dispensing water. Found door has a broken water line in the door. Ordering door. Customer aware doors take 6-8 weeks.; ordrng 1 LW11038922 (DOOR)
Tyler F.
WASHER WHIRLPOOL MVWC400VW1 Customer stated that unit begins to agitate before done filling up. Cycle tested unit found cold water is going in very slow. Cleared filter screen and tested. All works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Customer stated that unit frosting up in freezer. Found air leak due to freezer door seal sagging. Ordering freezer door. Customer aware door takes 6-8 weeks; ordrng 1 LW10646225 (dor-fip) and 2 WP489467 (washer)s
Tyler F.
REFRIGERATOR KITCHENAID KSSC48FTS02 Customer stated that unit was beeping and shutting on and off. Found control relays are shorted out. Removed and replaced control board kit tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL MVWC565FW1 Customer stated that the unit will not pass the rinse cycle. Found failed capacitor. Removed and replaced capacitor tested all works good at this time.
Tyler F.
REFIRGERATOR KITCHEN AID KSSC42QTS02 Removed and replaced main control board kit. Found error code flashing on inverter now. Ordering inverter in stock. 1 W10629033 (inverter box)
Tyler F.
REFRIGERATOR WHIRLPOOL WRF535SWHB00 Customer states that door is chipped at the top corner and badge is crooked. Removed and replaced door and badge tested all works good at this time.
Steven W.
MICROWAVE WHIRLPOOL WMC50522AS1 Total replacement warranty. Unit is built- in with trim kit. Unit came with new home manufactured home. SR 772328140 called trade partners. Complete.
Steven W.
REFRIGERATOR KITCHENAID KBSD602ESS01 "Found dripping from left side of ice maker( overflowing ). Replaced smart valve. Jumped T-H to put ice maker into harvest. Ice maker, smart valve are working properly at this time. Complete."
Steven W.
WASHER WHIRLPOOL CAE2745FQ0 "Replaced main control. Ran calibration, drain & spin, auto test cycle. Fills, agitates, drains, rinses, & spins properly. LED’s are working properly. Complete."
Steven W.
DRYER WHIRLPOOL WGD49STBW2 "Found front panel damaged on both sides( sold as a clearance sale ) causing drum ring, felt bearing damage from large gap. Needs front panel( functional part),bearing & seal, bearing ring.; ordrng 1 279441 (bearing ring) and 1 279740 (panel) and 1 W11035878 (brng&seal)"
Steven W.
REFIRGERATOR WHIRLPOOL WRS322FDAW03 "Found main LED AC/DC module causing LEDs to flicker. Replaced LED main module. Unit is cooling properly at this time. LEDs are working properly. Advised to clean condenser 4 times yearly, on filter replacement. Complete."
Steven W.
WASHER MAYTAG MVWB765FW0 "Ran diagnostics. Had f0e5 error code. Cleared error code. Ran load size calibration, auto test cycle - passed. Fills, agitates, drains, spins, shifts properly. Found Customer was hearing drain pump starting sound (normal). Instructed on normal sound levels. Unit is working as designed. Complete."
Steven W.
DRYER AMANA NGD4655EW2 "Noisy when running. Noise from blower area. Found blower housing screw not in bulkhead hole. Reinstalled/ retorqued screws. Tumbling, heating properly. Complete."
Steven W.
DISHWASHER IKEA IUD8010DS2 "Ran diagnostics. Found has 5-1, 7-1 error codes. Heater circuit has continuity. Heater drive circuit on control not working. Needs control, latch. Dispenser is working. ; ordrng 1 W10854215 (cntrl-elec) and 1 WPW10653840 (door latch)"
Steven W.
M/W OTR KITCHENAID KMHS120ESS5 "Found clock was on 24 hour time. Reset clock. Instructed customer on clock settings. Regular, AM/PM, or 24 hour. MW is heating, working properly. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found FC light switch stuck. Replaced light switch. FC LED is working properly. Ice maker is harvesting properly at this time. Cleaned condenser. Complete.
Steven W.
M/W OTR WHIRLPOOL WMH31017FS0 Display is blank. Found open cavity thermostat. Needs thermostat; ordrng 1 W10269232 (thermostat)
Steven W.
REFIRGERATOR WHIRLPOOL WRT541SZDW00 "Found air tower foam cracked, needs fan blade/ RTV kit to reseal cabinet/ liner; ordrng 1 W10916494 (blade-fan) and 1 W11126274 (air-tower)"
Steven W.
REFIRGERATOR WHIRLPOOL WRF560SMYB04 "Power to ice maker, won’t run. Replaced Ice maker. Still won’t run. Replaced 2nd ice maker from truck stock. Still won’t run. Need to call tech line. Ordering FC harness, light switch. 1 12002646 (light switch), ordrng 1 4317943 (icemaker only), 1 WPW10487766 (harns-wire), used 1 4317943 (ICEMAKER) from stock"
Raymond H.
REFIRGERATOR WHIRLPOOL GI6SARXXF Upon arrival unit had frozen drain tube. Repaired duck bill and defrosted drain tube. Tested unit. Unit functions as designed.
Steven W.
WASHER WHIRLPOOL MVWB865GC0 "Found audio turned off. Instructed customer on audio settings. Fills, agitates, drains, & spins properly.. complete."
Steven W.
RANGE WHIRLPOOL WFG320M0BS0 "Sears outlet purchase. Found all 4 surface valve shafts bent. LF, RF burners are not igniting properly. Needs burner cap kit per tech line. RF orifice holder leaking. Needs manifold/ surface valve kit, harness, cap kit, RF orifice holder, screws. 1 W10512763 (pipe-mnfld) and 1 W11050487 (holder-orf) and 2 WP3368921 (screw-torx)s and 1 WPW10548355 (harns-wire)"
Raymond H.
DISHWASHER IKEA IUD8010DS2 "Used wet vac to remove water, replaced drain pump and tested. Unit functions as designed."
Raymond H.
MICROWAVE OVEN MAYTAG MMV4205DS0 Upon arrival unit would display open/close door when start button pressed. Found faulty door switches. Replaced interlocks and switches. Tested unit. Unit functions as designed.
Raymond H.
DRYER WHIRLPOOL WGD95HEDW Upon arrival unit getting too hot burning lint. Inspected and found loose connection at thermostat. Secured connection and tested unit. Unit functions as designed.
Raymond H.
REFIRGERATOR WHIRLPOOL WRX988SIBM01 Replaced evap motor and tested unit. Unit functions as designed.
Raymond H.
WASHER WHIRLPOOL WTW5000DW1 "Upon arrival unit would not latch. Was able to get it latched for testing but needs to be replaced. Tested unit and found bad motor, shifter and burn marks on control. ; ordrng 1 W10838613 (lid lock assembly) and 1 W10913953 (actuator) and 1 W11116590 (cntrl-elec) and 1 W11283592 ( MOTOR)"
Raymond H.
REFIRGERATOR WHIRLPOOL WRB322DMBM00 Upon arrival unit had doors disassembled and level feet damaged. Cx had all but top hinge; ordrng 2 WPW10141622 (leveling leg)s