Local Reviews
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George Y.
WASHER WHIRLPOOL WTW8500DCO Found washer with error f3 e2 valve sue replaced valve remove error tested check out ok complete no dents or dings cause by tech.
Kenneth M.
REFRIGERATOR KITCHENAID KSF26C7XYY00 Found unit with a frosted over evap. Ordering new thermistor to relocate. Also heard valve issues Ordering new solenoid valve ; ordrng 1 W10902214 (thermistor) and 1 WPW10364560 (solenoid)
Isidore A.
REFIRGERATOR JENN-AIR JCD2395WES02 "Sr Andrew 7723334947 has very low frost pattern, needs seal system tech diagnostics on thermistors fc and rc ok at 1 damper ok evaporator motor and compressor motor both coming on. Sealed system is low"
Isidore A.
RANGE - GAS KITCHENAID KGSA906PBT00 "Found touch panel 9756559WH off stuck safety only covering trip, tnt approved repair $135.00 labor plus parts 155 plus tax; rqstng P&A on 1 9756559WH (swtch-memb 155.20)"
James G.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 No show; saved tckt
Chris M.
WASHER WHIRLPOOL WTW4816FW2 Arrived at customers house today once I started to diagnose issue customer stated she had to leave. Did not give me time to do The repair.Customer stated she needs a 12 to 3 any day but Wednesday; O-emld tckt
Isidore A.
REFIRGERATOR WHIRLPOOL KSSS48FTX02 "Found main control not starting not power to inverter board W10629033 (ordering if needed only), compressor not coming on at this time. Evaporator motor W10822580 cycle on and off. Note customer has never seen this pricing, worst case if all parts needed,service call and labor well remain the same; rqstng P&A on 1 W10629033 (inverter box 228.92) and 1 W10822580 (motor-evap 109.78)"
Tyler F.
DRYER MAYTAG MGDC300XW3 Customer stated that unit making a noise when in use. Found loose blower wheel. Fixed and tested all works good at this time.
Jesus C.
REFRIGERATOR WHIRLPOOL MFI2568AEB Customer states that unit panel is not working. Installed new control and the panel lit up then turned back off. Need to order hv control.; ordrng 1 WP67006390 (box- hv co)
Billy J.
OVEN WHIRLPOOL WOD51EC0AS01 Apon arrival removed and replaced w10803217 control also found unit did not have proper voltage found lost leg uninstalled unit and found Burt wire but removed and replaced wire but resecured job complete use a code to cover part
Bryan D.
DRYER WHIRLPOOL WED4950HW0 "Cx states start bottom does not work. Removed back panel and found that puts relay was melted. Removed and replaced relay. Started dryer. Unit on,y ran for 30-40seconds then turned off. Unit started to smoke from pats relay and melted again this time leaving a melted spot on control panel. Immediately unplugged unit and contacted techline. Checked for power at pats found none. Checked for power at timer and found none. Techline said to change timerand pats. Also order a control panel. Informed cx what was going on. Cx stated that he does not want unit repaired. Does not trust unit and will call whirlpool and demand a new unit since this one has never even been used. I informed cx that that was between him and whirlpool to call us and let us know what they say but I am ordering the parts. Did not reschedule due to part availability SR# 7723334281; ordrng 1 W11218057 (PANEL-CONTROL ) and 1 WPW10117655 (relay-pts) and 1 WPW10185982 (timer)"
Billy J.
REFRIGERATOR KITCHENAID KBSD608ESS00 Apon arrival cx stated he hears.a vibration noise for about a second every time he opens or closes the door on the left side of the door or left side of the product he stated the unit stopped making noise a couple days ago cx stated he put card board packing around unit I would be guessing unit not making one adnormal sound cx stated he will call back within 30 will document with whirlpool 3976348 2 and this is a guess 7723340164 per techline if coming from door panel install pads in door but won’t make noise when I’m there cx stated coming from the side
Bryan D.
WASHER KITCHENAID KDTE254ESS3 I was sent with only two of the 9 parts needed. Rescheduled for 11/02 so I can close out this call kit sure what happened her parts were marked will use on return visit. Cx is irate and just wants unit fixed stated she was unhappy with our office and don’t understand why this is taking so long. ; saved tckt
Bryan D.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx states fridge is not cooling. But freezer is working fine. Inspected RC evap and found evap frosted over. Unit needs new evap motor and harness. Ordering parts. Rescheduled cx for 11/06 instructed cx to unplug unit to defrost unit. ; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support)
James M.
REFRIGERATOR WHIRLPOOL WRB322DMHV00 "R,over old door and replaced with new door. Installed handle, gasket, name badge and shelves. Unit is working as intended and customer approves. No dents, dings, or blemishes on or around the unit caused by tech."
James M.
REFRIGERATOR MAYTAG MFI2570FEZ02 "Replaced reservoir and tested unit. Unit now flows water with no problems. No dents, dings, or blemishes on or around unit caused by tech."
Cesar H.
REFRIGERATOR WHIRLPOOL WZF79R20DW03 Found unit not cooling compressor runs no frost pattern n evaporator tapped system found low side at -15 and high at 70 determined leak per cust worming happened gradually indicating a low side leak comp and evap will need to be replaced ; ordrng 1 W10750851 (compressor) and 1 W10858281 (evaporator)
James M.
WASHER MAYTAG MVWX655DW1 "Replaced latch,cntrl, and actuator. Retested unit. No pulsating during spin. All tests completed as intended. Unit is now functioning as intended. No dents, dings, or blemishes on or around unit caused by tech"
Dane K.
DRYER FRIGIDAIRE FGX831FS5 Upon arrival unit would not dry the clothes. Motor would turn but drum would not. Found idler pulley seized up and belt snapped. Unit needs new idler pulley and the belt; ordrng 1 131863100 (idler arm & pulley) and 1 137292700 (belt)
Chris M.
RANGE WHIRLPOOL WFE320M0EB0 On return visit replace control board temperature sensor and thermal fuse. Then powered unit back on entered into diagnostics no longer have any error codes. Proceeded to preheat oven In bake and broil.All functions tested good now. Job completed
Chris M.
DISHWASHER KITCHENAID KDPE234GBS0 On return visit today removed and replaced defective front panel on dishwasher. Reconnected all electrical components. Tested for proper function everything checked out good. Job completed
Chris M.
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 Customers issue is that chute dispenser is Not operating properly. Quoted customer price off bluebook Of $340.12. She said that’s too much and that she’s most likely just going to get a new fridge anyways. Collected 115 for diagnostics. Job completed
James G.
WASHER GE GTD65GBSJWS Note on door says “ sorry we’re having a baby will reschedule “ took picture.; saved tckt
James G.
REFIRGERATOR FRIGIDAIRE FGHS2631PF4A Replaced listed part due to motor not running Tested ok
James G.
REFRIGERATOR KITCHENAID KRMF706ESS00 Inner door warped; rqstng P&A on 1 W10815695 (dor-fip ss)
William L.
WASHER WHIRLPOOL WTW7500GW0 "F7E8, F7E9, F7E3, F5E3 ref #7723334740, cleared code, ran diagnostics , found no code, recaled unit. instrusted cx not to over load with clothes. cx says unit not spinning in cycle. waiting for control to arrive. reschedule call when part come in.; saved tckt"
James G.
WASHER WHIRLPOOL WTW4816FW1 Replaced listed part due to multiple fault codes related to fill issues Tested ok
Chris M.
DRYER WHIRLPOOL WED8500DC1 On return visit today replaced Moisture sensor Control board and Consol. Also installed dryer repair kit. Reassembled dryer Tested for proper function. Everything checks out good. Dryer is now heating properly in noise is gone away when drum spins. Job complete
Chris M.
WASHER MAYTAG MVWB765FW1 "On return visit today removed inner Basket And also removed and replaced gear case assembly,motor and stater. Reassembled washer machine. Then calibrated unit and ran test 51. Everything is functioning fine. Washer has a little wobble to it. Noise has gone away though Customers going to run a few loads of laundry hopefully issue will go away if not customer will call and let us know .Job complete"
Hector Z.
DISHWASHER KITCHENAID KDTM354DSS5 "Dishwasher is taking water but is not pumping it. Ordered the motor and sump and reschedule. Drain hose from air gap to disposal was installed incorrectly (See pictures), advised the customer from potential flood. Allow (2) counts to do this job.; ordrng 1 W10805015 (pump&motor)"
Isidore A.
DISHWASHER KITCHENAID KDTE704DPA0 "Found burnt plastic on heater element, cleared and vacuumed burnt debris. Test dishwasher operation no codes found, dishwasher working at this time. Customer instruct cleaning filter at least once a month to get in habit to check for fallen or foreign objects in bottom of dishwasher"
Isidore A.
FREEZER KITCHENAID KBSD618ESS01 "Found door seal not making proper contact, used heat gun to expand seal for proper fit. Refrigerator freezer working at this time."
George Y.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed part tested check out ok complete no dents or dings cause by tech.
William L.
WASHER MAYTAG MVWB765FW2 "F3E2, tested water valve function in diagnostics, found no water flow, ordered water valve; ordrng 1 W11165546 (water valve)"
George Y.
VENT HOOD JENN-AIR JXL6536CSS0 Installed part tested check out ok complete no dents or dings cause by tech.
Aaron B.
MICROWAVE OVEN GE PEM31SF2SS "Read please Clear screen coat is pealing off of the inner door asm took pic need the manufacturer decision on whether to replace the door or not , took pictures and are in quicpick Part# for the door is # WB56X21284 ; rqstng P&A on 1 WB56X21284 (door asm)"
Cesar H.
WASHER GE GFW430SSM1WW Damage from water. Supply line to unit leaking door boot previously installed checks good
Aaron B.
DISHWASHER WHIRLPOOL WDT720PADM2 Need extra labor to pull unit out and repair the drain lines Unit hoses are leaking and caused the unit to pour water out right away order parts ; rqstng P&A on 1 8269144A (drain hose) and 1 WPW10545278 (hose-drain)
Aaron B.
DISHWASHER KITCHENAID KUDE50CXSS9 Unit touch control is turning itself on at times and some buttons not working as well ordered parts; ordrng 1 WPW10500166 (panel-cntl)
Aaron B.
REFIRGERATOR WHIRLPOOL WRF757SDEM01 "Unit freezer door gasket has pulled off the freezer door channel that hold the gasket in is cracked and will not hold another gasket needs a new door to correct issue , unit has pulled so much moisture that has caused the freezer to not cool correct and caused ice to not work as well ordered part to correct issue , customer needs to defrost unit 2 days prior to repair to ensure that it will cool correct going forward ; rqstng P&A on 1 LW10341279 (dor-fip ss)"
Bryan D.
REFRIGERATOR KITCHENAID KRFF507ESS01 Cx states fridge is warming again and ice is building up on evap. Called techline. Explained to them what was already changed. Techline wanted me to change UI and stated that should take care of problem. Due to already changing the evap motor and harness. Removed and replaced UI board. Techline also stated if UI doesn’t work to order and replaced the 3 way coil valve so if cx calls again please pre ID 3 way coil valve.
Jesus C.
REFIRGERATOR WHIRLPOOL WRS331SDHW00 Customer states that unit is missing parts. Checked unit and didn’t find missing hardware. Verified on parts list and all parts are installed. Unit is working as design.
Aaron B.
RANGE WHIRLPOOL WFG505M0BS3 "Tested the unit at 400 degrees unit reached the temp turned off then 5 seconds later kicked back on then off , control is malfunctioning ordered parts ; ordrng 1 W11126814 (CONTROL ) and 1 W11176454 (IGNITER) and 1 WP98014893 (valve-gas)"
Kevin M.
WASHER MAYTAG MVWB765FW2 "Customer concerned with noise during agitation cycle. I tested unit with full load of towels. Customer was hearing normal sounds of slider moving in and out of spin/agitation. I showed customer the slider and explained how the system works. Customer now understands the system, unit is working normally."
Cesar H.
DISHWASHER FRIGIDAIRE FGCD2444SA2A Door seal came off the groove it sits in causing a leak out of the left side of the door reset seal and tested unit all tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRS576FIDM01 Replaced pad and ice maker ran test on components all tested good
Michael M.
RANGE JENN-AIR JGCP536WP02 Cx states left knob is bent.Tech removed know and attempted to straighten valve. Valve is not satisfactory so tech will return with manifoldReturn 11/5/18 12-4 preferred. ; schdld next appmnt for 11/5 MON 12-4
Cesar H.
REFRIGERATOR WHIRLPOOL WRF535SWBM00 Replaced gaskets and ice maker all tested good
Michael M.
OVEN KITCHENAID KODC304ESS00 Killed power to unit. Removed unit from wall.Removed top and rear panelsRemoved and replaced control. Resupplied power and ran convection bake. Get no power from control or motor.Spoke with DS. DS ordered new control board and fan motor.Return with DS on 5/7/188-12 requested; schdld next appmnt for 11/7 WED 8-12
Cesar H.
WASHER GENERAL ELECTRIC GTW330ASK2WW Replaced control and lid lock tested unit all tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Failed ice maker motor constantly turns heater never comes on and never sends power to valve. Replaced ice maker unit tested good ; used 1 4317943 (ICEMAKER) from stock
Cesar H.
WASHER AMANA NTW4605EW0 Replaced agitator and transmission
Chris M.
OVEN KITCHEN AID KOSE505ESS03 On return visit Pulled Oven out from Cabinet replaced convection fan motor. Installed new motor and fan blade. Tested for proper function everything checked out good no more noise all functions normal. Job complete
James M.
DISHWASHER KITCHENAID KDPE234GPS0 Unit has weak water pump and motor. Water spray weak during cycle. Ordering new sump assembly and drain pump. Will return 11-9 to install. ; ordrng 1 W10876537 (drain pump) and 1 W11085683 (pump&motor)
Dane K.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 7723334683...DaveUpon arrival the unit was not cooling. Call David tech-support there’s a communication error between user interface and main control board. Change both control board and tested unit. Unit functions normal
James G.
WASHER MAYTAG MVWC416FW1 "No fault codes stored, ran calibration with out failure, advised customer to use one rinse with fabric softener and deep wash settings Unit tested ok"
Patrick C.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Found the unit having a leak issue. Checked under unit and pump was disconnected. Wouldn’t click secure to the sump. Motor side clip broken pumps good. Needs new sump assy ; ordrng 1 W11087376 (pump&motor)
Isidore A.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Found compressor W11025999 has moisture/ frost. causing water build up on bottom refrigerator panel. note linear compressor, send sealed system tech.; ordrng 1 W11025999 (compressor)"
Jim S.
OVEN BOSCH 4BLP451RUC-01 Unit was in demo mode
George Y.
REFIRGERATOR GE GFE28HMHCES Found refrigerator freezer ok ice maker in fresh food area ok fresh food area over frosted need to replace evap cover assembaly ok to order part office to call customer wen part in.; ordrng 1 WR17X23763 (evap cover asm ff)
Jim S.
DISHWASHER BOSCH SHP865WF6N/01 Door latch not making proper contact. Removed dishwasher and bent down the cavity. Reinstalled. Unit tested ok
Hector Z.
WASHER MAYTAG MVWB865GW0 "Set unit in diagnostic and found no error code. Ran a quick diagnostic test, washer has nothing wrong. Customer holding the start bottom not long enough to start the cycle. Tested ok."
Aaron B.
FREEZER KITCHENAID KBFN506ESS01 "ice maker bail arm flag was stuck up and allowing to much ice to mound up in the bucket causing to much ice and as result every time the bucket is pulled out a few cubes drop on the base , its a sloppy design repaired the plastic bail arm flag installed ops normal unit is working as design"
Hector Z.
KITCHEN KITCHENAID KUDS35FXSS8 Replaced broken upper rack adjusters. Tested ok.
Hector Z.
DISHWASHER KITCHENAID KDTE204ESS2 Replaced sump and motor. Ran a diagnostic test. Tested ok.
Hector Z.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Upon arrival, removed and replaced the control. Checked unit, checked good. Advised to customer to rearrange food in a way that hi water content food away from he damper. Tested ok."
Tyler F.
REFIRGERATOR WHIRLPOOL WRS571CIDM02 Customer stated that freezer back wall is frozen. Customer already started to defrost unit.; ordrng 1 W10861655 (harns-wire)
Michael M.
REFIRGERATOR KITCHENAID KRFC302ESS00 Cx states upper shelves Were freezing food.Tech found shelves were not spaced apart and eggs were placed on top shelve. Explained use of unit and cold air flow. Adjusted shelving for cx. All ops are normal and unit ops as intended. Job complete
Tyler F.
REFIRGERATOR WHIRLPOOL ED2HBEXTS01 Customer stated water dispenser is not working. Found pins for switch broken. Ordering bracket in stock.; ordrng 1 WP2180226 (bracket)
Tyler F.
DRYER MAYTAG MGD3500FW0 Removed and replaced thermal cutoff still no power to igniter. Ordering main control 1 in stock at a different location.; ordrng 1 W10875486 (cntrl-elec)
Kevin M.
WASHER WHIRLPOOL WTW5000DW0 Unit is making noise during spin cycle. I found that the hub on basket is stripped out causing washplate to spin in spin cycle and make noise. This caused damage to washplate as well. Unit needs hub and washplate. Ordering parts. ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)
Kevin M.
OVEN WHIRLPOOL WEG745H0FS0 "Unit will stop heating mid bake cycle. I found that the ignitor is losing ground mid cycle. I verified that there is no pinched wires. Another company has already replaced DSI board. Unit will need main control, bake harness, and bake burner. Allow 2 job count on return. ; ordrng 1 W10764654 (burnr-oven) and 1 W10885069 (cntrl-elec) and 1 W11198972 (HARNESS)"
Kevin M.
OVEN KITCHENAID KEBK206SSS04 "Estimate, trip and labor is covered under autho. Parts $164.71 tax $14.41 total $179.12 inner glass shattered while customer was using self clean cycle under normal use. Hinges failed due to shattered glass inside door. Unit will need inner glass and both left and right hinges. Need to order parts. Will return pre diagnosed outer glass to coast. ; ordrng 1 WP8303731 (glass-door) and 2 WPW10174285 (hinge-door)s"
Aaron B.
MICROWAVE KITCHENAID KOCE507EBS02 "Complaint is the unit is not cooking proper. Calibrated the oven at 350 , tested ops normal after the calibration"
Kevin M.
WASHER WHIRLPOOL MAH7500AWW "Estimate, trip $115.00 labor $187.92 parts $144.21 tax $10.82 total $457.95 unit is full of water and not draining. I verified voltage to drain pump but pump is not draining. Pump propellor has broke. Unit will need new drain pump assy. Ordering part. ; ordrng 1 WP25001052 (pump-asm)"
George Y.
OVEN KITCHENAID KDSS907SSSO5 Found range working ok tested check out ok no dents or dings cause by tech .
Michael M.
REFRIGERATOR KITCHENAID KRMF706EBS01 Cx states water dispenser is not straight. And that ice maker takes a long time to make ice.Tech found ice bin full. Ice maker is harvesting and filling as intended with no issues. Explained to cx unit only makes 3lb ice per day and is operating as intended.Tech found nozzle end was not installed into holder. Removed UI control. Found broken plastic tab on hose nozzle. Used black zip tie to secure nozzle into correct place. Recommended changing filter. Nozzle now operates as designed. Job complete
Irvin F.
RANGE KENMORE 79070603013 "The unit has bad burner heads apps and wire harness. Only one burner comes on. Other have no spark. All burner heads and caps, spark mod box, five position harness for burners. Screws for all burners, and possible orifice holders. ; saved tckt"
Chris M.
REFRIGERATOR FRIGIDAIRE FFTR1821QB0 On return visit today Removed and replaced freezer door. Check for proper seal everything checks out good. Job completed
Steven W.
REFIRGERATOR KITCHENAID KRFC704FSS00 Deiced RC evaporator. Replaced evaporator cover kit. Secured/ relocated thermistor with foil tape/ zip tie. Unit is cooling properly at time. Complete.
Steven W.
REFIRGERATOR WHIRLPOOL WRT541SZDW00 "Found evaporator fan motor not running. Replaced evaporator fan motor, cleared return air, diffuser ducts. Unit is cooling properly at this time. Complete.; used 1 WP2315539 (MOTOR-FAN) from stock"
Patrick C.
DRYER MAYTAG MGDB765FC0 Found the dryer not turning on for the customer. Checked the power at the plug and it is good. Ch3dked power at control and it isn’t going to control. There is a dropped neutral. I have power from l1to ground on the power cord but nothing across white and black. Line and Neutral. Needs new harness and power cord ; ordrng 1 W10907916 (harns-wire) and 1 W11222083 (POWER CORD )
Steven W.
WASHER MAYTAG MVWB765FW1 "Ran diagnostics. Had f2e1 error code. Cleared error code. Ran manual test cycle. Found gear case noisy in wash. Replaced gear case. Ran quick test cycle. Fills, agitates, drains, rinses, & spins properly. Complete."
Patrick C.
REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Removed and replaced parts. Had to break the grill. Needs new one ; ordrng 1 WPW10713153 (grille)
Patrick C.
WASHER MAYTAG MVWC416FW1 Removed and replaced agitator. Tested unit. All ops checked good
Patrick C.
OVEN WHIRLPOOL WFG505M0BW2 Found the oven not lighting. No glow from the ignitor. No power to ignitor but power at control. Needs new control board ; ordrng 1 W11113908 (cntrl-elec)
Isidore A.
OVEN JENN-AIR JBS7524BS0 Removed old door assembly and installed new door assembly test oven operation ok at this time.
George Y.
REFRIGERATOR GE GYE22HSKGSS Installed parts tested check out ok complete no dents or dings cause by tech.
Steven W.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Ran diagnostics. Found RC evaporator iced up. Needs RC evaporator cover/ fan/ thermistor. Unit needs to be completely defrosted 24 hours before service. Long job. 3 count job. Called trade partners SR#7723288578.; ordrng 1 W11099568 (cover-evap)
George Y.
REFRIGERATOR WHIRLPOOL WRS588FIHVOO Found refrigerator working ok found customer has wrong water line connector customer instruct need to put right connector 1/4 male connector with farrow insert complete no dents or dings cause by tech no damages .
Bryan D.
MICROWAVE WHIRLPOOL KEMS378GWH0 Upon uninstalling double oven I noticed knob on oven dolly was missing. Searched truck could not locate knob. Rescheduled cx for 11/06 did not want to jeopardize dropping unit with a broken oven dolly. Will contact bill about a replacement knob. ; schdld next appmnt for 11/6 TUE 11-2
Bryan D.
REFRIGERATOR WHIRLPOOL WRV986FDEM Opened part and found box full of trash. No part box was just full of trash. Re ordering part. ; ordrng 1 W11087438 (motor-evap)
Irvin F.
M/W OTR WHIRLPOOL WMH31017HS0 "Removed power. Removed MICROWAVE from over range. Installed replacement motor, test passed. installed MICROWAVE back over range. Retest passed. All ops normal."
Kenneth M.
WASHER MAYTAG MHW8200FW0 Found unit filling precision fill cup full of water. And getting mold. Ordering water valve and complete dispenser. Also ordering bellows. Torn and pulled not allowing 100% sealing. Will charge $120 on return visit for dryer removal. Rescheduled customer for Monday 11-5-18; ordrng 1 WPW10237499 (bellow) and 1 WPW10247306 (valve)
Irvin F.
DISHWASHER WHIRLPOOL WDF330PAHS3 "The CX says the unit is not drying dishes. New unit just moved in. CX INSTRUCT ON RINSE AIDE. HIW IT WORKS WHERE TO INSTALL, AND TIME IT TAKES TO TAKE EFFECT. ALL OTHER OPS NORMAL."
Irvin F.
WASHER MAYTAG MVWX655DW1 Cold water solinoid had a broken connector. Installed replacement housing. Calibrated unit passed all op good.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Found unit making ice but not dispensing ice or water. Ordering new intro, board and display board. Did not reschedule due to part availability. All parts working properly. Except the dispenser. Switches checked good. ; ordrng 1 W11174836 (CONTROL) and 1 W11214887 (CONTROL)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Unit is not cooling in RC. I put unit into diagnostic cycle and found that the board was reading the heater circuit was open. I went to heater and checked evap harness for continuity and it was good. I removed harness in control panel and found the pin inside the connector for the defrost circuit was bent and not making contact. I corrected pin inside connector. Re ran diagnostic cycle and heater is now working normally. Customer will unplug unit to finish defrosting evap. All tests good.
James G.
REFIRGERATOR WHIRLPOOL WRF736SDAM11 "Inner door warped on both sides (documented), also damaged mullion ; rqstng P&A on 1 LW10422783 (dor-fip ss) and 1 W10806457 (rail-mulln)"
James G.
REFRIGERATOR FRIGIDAIRE FFHT1514QW5 Unit has a leak somewhere and I cannot locate it will require new exchanger and evaporator. This is a sealed system repair and I have been told Frigidaire will not pay for this on this size box which will make pre authorization a MUST!; rqstng P&A on 1 5303918263 (heat exchanger kit) and 1 5303918275 (evaporator kit)
Kevin M.
RANGE JENN-AIR JJW2430DP01 Interior light was turning on by itself. Removed and replaced control panel per service pointer. Tested unit. All tests good.
Irvin F.
WASHER WHIRLPOOL WTW5000DW1 Duplicate call CX buying new
Bryan D.
REFRIGERATOR KITCHENAID KRSF505ESS00 Noted in pvr to please send me with inlet valve. Someone missed it. Ordering part spoke with Cherami she stated to re order part and she will notify the cx. ; ordrng 1 WPW10341320 (valve-inlt)
Irvin F.
WASHER MAYTAG MVWC565FW1 CX says the control lights jump all over. Confirmed issue. Can’t get washer to clear codes or be responsive.
Billy J.
COOKTOP KITCHENAID KGCU483VSS Part was damaged and scratch reordering w10910411; ordrng 1 W10910411 (panl-cntrl)
Billy J.
REFRIGERATOR KITCHEN AID KRFC704FPS00 Took almost 3 months to get door 7723338898 apon arrival removed and replaced door and control door no longer has broken wires unit will not dispense u.i these Bella’s have had multiple issues tested icemaker and icemaker fills and cycles correctly but unit will not dispense water per techline had me check voltage at valve nothing had me check voltage at harness nothing per techline replace u.i again cx is not happy at cx has not had a working product since June per whilpool replace u.i again both controls on door have been replaced door has been replaced control in back have been replaced evaporator cover replaced requesting senior tech cx stated he will be contacting whilpool W11099702; ordrng 1 W11099702 (panel-ui)
Billy J.
DISHWASHER KITCHENAID KUDS35FXSS8 7723339552 apon arrival documented with techline that control caught on fire he stated to check all components to see if anything got damaged have way threw checks cx was on phone with saftey and saftey was stating I need to re document this with techline to make sure this is a safe repair cx is uncomfortable with this repair do to unit control catching on fire saftey told me I need to run checks threw techline documented and per techline replace harness and control but only if confertable with repair witch cx seems iffy ordering harness makie 3 job count request extra labor to require entire unit W10871221 per techline don’t install control with out harness; ordrng 1 W10871221 (harns-wire)
Patrick C.
DISHWASHER MAYTAG WDF760SADM0 Removed and replaced sump assy. Tested unit. All ops checked good
Patrick C.
DRYER ELECTRIC AMANA NTW4605EW0 CUSTOMER ABUSE UNIT IS OUTSIDE AND HAS RAT INFESTATION. SPOKE TO JENNIFER AT AUTHO DEPARTMENT. WILL NOT WORK ON UNIT GOT SOME PICTURES. DONT WANT TO TOUCH THE UNIT
Tyler F.
DISHWASHER WHIRLPOOL IUD8500BX1 Drain pump is not turning. Ordering drain pump in stock.; ordrng 1 WPW10531320 (pump-drain)
Steven W.
REFIRGERATOR MAYTAG MSC21C6MFZ00 Found water valve just hums. Found low water pressure to refrigerator caused by plugged or restricted inline filter. Unit is working properly. Advised customer to call plumber to replace or bypass inline filter. Adjusted RC temp. Unit is cooling properly at this time. Complete.
Andrew P.
WASHER WHIRLPOOL WFW85HEFW1 Ran diagnostics and found f8e0 fault code. Checked j28 connection pin 1&4 and had 5vdc checked pin 1&3 and had no return voltage as unit was filling with steam option selected. Needs new acu. ; ordrng 1 W11201290 (ACU)
Steven W.
WASHER MAYTAG MVWC565FW0 "Replaced motor, belt. Ran diagnostics. No error codes. Ran auto test cycle. Drain pump is ok. Fills, agitates, drains, rinses & spins properly. Complete."
Aaron B.
WASHER WHIRLPOOL WTW5000DW2 "Need set as shop job tomorrow to call tech line , closed ; schdld next appmnt for 11/2 FRI !"
Michael M.
DISHWASHER MAYTAG MDB4949SDE3 "Cx states white film on dishes.No faults in control, found rinse aid dispenser full.Cx showed tech dirty dishes with white residue. Ordering dispenser assembly W10861000Return 11/6/18 12-4 requested by cx.; ordrng 1 W10861000 (detergent dispenser)"
Kenneth M.
REFRIGERATOR WHIRLPOOL KSSS48QMW00 "Replaced water valve and ice maker. defrosted ice maker fill line. Customer approves function at this time. No dings scratches, scuffs, or dents caused by technician."
Kenneth M.
OVEN KITCHENAID KEBS277SSS00 Found lower oven not heating. Elements get very little heat. Turn off breaker and turn it back and and it works. Ordering new control panel. Rescheduled customer for Tuesday 11-6-18; ordrng 1 WPW10312205 (cntrl-elec)
Kenneth M.
DISHWASHER KITCHENAID KUDE70FXPA5 "Replaced control panel and control board on unit. Customer sees the unit is now operational. No dents, dings, dents or scuffs caused by technician. Collected 160.00 via check #2206"
Tyler F.
RANGE WHIRLPOOL KGSS907SSS02 Customer stated that the bake and broil is not working. Found no voltage to either igniter. Quoted for DSI board. Customer declined and paid service call.
Tyler F.
REFIRGERATOR KITCHEN AID KRFF707ESS00 Customer stated that the unit had defrosted and melted everything then came back on on its own. Unit does not have a sealed system issue unit may have been stuck in defrost. Ordering front and rear boards in stock. S code for c9 troll boards customer to pay service call and labor.; ordrng 1 W10807590 (cntrl-elec) and 1 W11089931 (panel-ui)
George Y.
REFIRGERATOR FRIGIDAIRE LGHD2369TF2 Installed parts tested check out ok complete no dents or dings cause by tech Customer will like to put all shelf’s back wanted to clean refrigerator.
Tyler F.
OVEN JENN-AIR JGRP548WP00 "Installed control and sensor oven is still not reading correct temp on screen ordering interface and touch pad. Touch pad not showing in stock. ; rqstng P&A on 1 WPW10145531 (cntrl-elec) and 1 WPW10464534 (cntrl-elec), states that autho needed"
Jesus C.
REFRIGERATOR KITCHEN AID KFIV29PCMS02 Unit is not cooling. Found the leak in the fresh food evaporate. Ordered part. Removed fresh food evaporator and installed new. Pulled unit out and replaced the filter dryer. Pulled vacuum and recharged unit. Assembled unit and tested. Unit is now working as design.
Erick S.
WASHER WHIRLPOOL WTW8040DW4 THIS IS NOT A RECALL PLEASE REBILL. UNITS PROBLEM ITS LEAKING. Cycled unit through tests cycle and found unit leaking by drain hose. Clamp has slipped off causing it to leak when it goes into drain. Safely repositioned hose snd secure clamp to hose and cabinet. Retested unit through test cycle and it passed all tests with no leaks. Job complete
Erick S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cycled unit and found it with motor fault causing poor wash. Tested for voltage and got voltage at motor but no respond. Replaced sump,assembly. Retested unit and it now cycles with no Errors. Job complete"
Bryan D.
REFIRGERATOR WHIRLPOOL WRS325SDHZ00 Removed and replace thermistor with proper thermistor. Cx also states freezer light is out. Informed cx that bulbs are not covered under warranty and he would have to purchase a bulb. Cx stated he already did and it’s still not working. To show cx that he needed the correct bulb I removed the bulb from the fridge section and installed it on the freezer side and bulb lit right up. Cx approves repair. No dents dings or scratches caused by tech.
Dane K.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 The fresh food door is not closing. Ordering all parts associated with the door closing; ordrng 1 W10918115 (hinge-door) and 1 W10918117 (hinge-door) and 1 WP12722803W (rail-mulln) and 1 WP67003638 (closer)
Erick S.
FREEZER FRIGIDAIRE LFFH20F3QW Cycled unit and found unit with bad fan motor causing it not to cool correctly and constantly run. Replaced fan motor. Retested unit and it’s now cooling with no errors. Job comp; used 1 297250000 (MOTOR FAN) from stock
Erick S.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Installed new parts on unit. Retested it and heater is now running. Defrosted all air channels. Unit is now cooling in both sections, job comp"
Dane K.
RANGE AMANA AGR4230BAW0 Upon arrival the oven would not light. I’ve been igniter was glowing but was not enough amps to ignite guess. Unit needs new oven igniter; rqstng P&A on 1 W10918546 (igntr-oven)
Kenneth M.
REFIRGERATOR WHIRLPOOL WRS588FIHZ00 "Installed diffuser in unit after finding left side of refrigerator freezing high water content foods. Informed customer that the top 2 shelves are the coldest and to move the higher water content food to the bottom of the fridge and less water content food to the top. Informed customer that the fridge cools with the same air as the freezer. So top few shelf’s are prone to freezing if the water content is high. Customer is very unhappy with fridge. Informed customer that I can’t really help with the colder temps on the top shelf. Directed customer back to WPL customer service. Eggs, watermelon, lettuce, condiments, and other things."
Kenneth M.
DISHWASHER KITCHENAID KDPE234GPS0 "Replaced gasket,rails, tracks, and latch for unit and found the unit closing and operating properly. Informed customer that the dish washer needs to run a COMLETE cycle on high heat to set the gasket correctly. No dents, scratches, scuffs, or dings caused by technician."
William L.
REFRIGERATOR MAYTAG MBF2258DEH00 "found damper assy. sticting hen actuating, ordered damper assy.; ordrng 1 WPW10594330 (control)"
mitch l.
REFRIGERATOR FRIGIDAIRE LGHB2867PF2 Upon arrival customer stated unit is not cooling in fridge section. Inspected unit and found fridge section not cooling but freezer section is but evap fan is not working. Found frost in freezer section and fridge section which is causing unit to not cool. Air vents are frosted over and evap fan is bad. Inspected gaskets and found torn and ripped gaskets unit is needing new gaskets for both fridge doors and freezer door evap fan and possible damper. Ordering gaskets and motor. ; ordrng 1 241509402 (motor) and 2 241778307 (gasket-refr door)s and 1 5304501270 (gasket)
George Y.
WASHER MAYTAG MVWB765FW1 Installed part tested check out ok complete no dents or dings cause by tech.
Jesus C.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Customer states that unit is not cooling. Checked unit and found both compartment warm. Tested compressor and it’s very hot. Ran diagnostics and compressor wouldn’t turn on. Ordered parts. Placed unit on slider and pulled unit out. Sweat out lines on compressor and removed. Removed filter dryer and installed new. Cleaned out lines and installed compressor, brazed lines. Pulled vacuum and recharged unit. Unit is now working as design."
Dane K.
REFIRGERATOR GE CFE29TSDSS Unit has a horrible roach infestation causing control board to short out and take out other components connected to control. Massive roach infestation voids warranty. Will call Lowe’s tomorrow to document investigation causing failure.Called tony at GE tech support. Tony confirmed that roaches can and will cause this failure. ; saved tckt
William L.
REFRIGERATOR KITCHENAID KFIS25XVWH1 "Reset power to fridge, lights working in fridge, control not responding, unable to re-enter code for programing or enter diagnostics mode, ordered main control brd.; ordrng 1 WPW10310240 (cntrl-elec)"
James M.
DRYER WHIRLPOOL WGD5000DW3 "Removed front panel and replaced door hinges. Reassembled unit and door now functions as intended. Unit functioning as intended. No dents, dings, or blemishes on or around unit caused by tech."
James M.
WASHER WHIRLPOOL WTW5000DW1 "Replaced actuator and tested unit. Unit functioning as intended. No dents, dings, or blemishes on or around unit caused by tech."
mitch l.
OVEN GE KSS48QDX05 Upon arrival customer stated he requested Jim he is not wanting me to repair unit he wants Jim. Informed customer Jim will be out to service unit on this coming Monday 11/5/18; saved tckt
Michael M.
DISHWASHER MAYTAG KDTE704DSS0 "Cx states she ran unit over night and approx midnight she smelled smoke from unit. Tech found peanuts (5 in total) blackened and stuck between element and tub. Removed debris, plugged unit in. Ran unit through rapid advance with no issues. Unit has no smoke smell. Unit ops are normal and ops as intended. Job complete"
Hector Z.
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced damaged front panel. Tested ok,"
Jim S.
REFRIGERATOR WHIRLPOOL WRR56X18FW01 Unit out and unplugged upon arrival; ordrng 1 W10861719 (contrl-box) and 1 W11125124 (COMPRESSOR )
Tyler F.
DISHWASHER KITCHENAID KUDE70FXPA3 Customer stated that the door seal is co I got off and the dishes are not drying. Fixed door seal and ran unit through diagnostics. All works good at this time. Heater circuit is coming on as it should.
Hector Z.
RANGE WHIRLPOOL WFG505M0BW2 Filed down FR burner passage in between the electrode and the orifice . Tested ok.
Patrick C.
DRYER MAYTAG MGDC215EW Found the customer having heating issue with unit. Checked out and ignitor not glowing. Checked thermostats and found bad thermal fuse. Reading open load. Needs new one. Removed and replaced from stock. Tested unit. All ops checked good ; used 1 WP3392519 (THERMAL FUSE) from stock
Patrick C.
WASHER MAYTAG MVWC425BW0 "Removed and replaced gear case, control, and shifter. All ops checked good"
Erick S.
MICROWAVE GE JVM3160RFSS WB27X11211 mag 174.47WB20X10067 transformer 190.90WB27X27171 board 142.07WB27X11214 cap 65.48UNIT has short on high voltage side. Need to call Lowe’s to see if they would approved job PLEASE SET UP AS SHOP JOB ; schdld next appmnt for 11/2 FRI !
Patrick C.
WASHER WHIRLPOOL WFW72HEDW0 "Found f3e1 error code, clothes did not spin out. Pressure sensor fault is what the error is. Checked air trap and it is clear. Needs new pressure switch. Removed and replaced. Tested unit all ops checked good"
Jim S.
REFRIGERATOR FRIGIDAIRE FFHB2750TS3 63 twist 55 fillFill tube frozen. Screw to crisper support stripped; ordrng 1 241920103 (tube-water) and 1 5304508033 (CRISPER RAIL RIGHT)
Dane K.
REFRIGERATOR KITCHENAID KRFF507ESS01 Upon arrival the unit was not cooling. Found unit with evaporator iced over. Found evaporator thermostat shorted. Removed and replaced harness and fan assembly and defrosted and tested unit. Unit functions normal now
Jim S.
DISHWASHER BOSCH SHX3AR75UC/22 Per tech line the board is sending too high a voltage to the user interface; ordrng 1 00631200 (PUMP) and 1 12010638 (BOARD)
Dane K.
OVEN WHIRLPOOL WOS51EC7AS Removed and replaced latch and tested unit. Unit functions normal now.
Kevin M.
WASHER WHIRLPOOL WTW5000DW0 Customer stated unit is making a loud noise during agitation. I tested unit today and was now able to verify complaint. Transmission shaft is dropping down inside transmission causing loud grinding noise during agitation. I tried to remove washplate and found it to be seized onto gearcase shaft and will need to be broken off. Unit also will need new cam and belt to prevent belt slipping on new transmission. Needs autho. Ordering parts. 2 job count. ; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)
Dane K.
WASHER MAYTAG MVWC415EW1 Unit is out of warranty. I DO NOT KNOW WHY THERE IS A STICKY NOTE SAYING PARTS AND LABOR ARE COVERED FOR 3 YEARS. SERVICE BENCH SAYS 12 MONTHS PARTS AND LABOR EXCEPT MOTOR AND SPIN BASKET.
Dane K.
WASHER WHIRLPOOL MVWB855DW1 Upon arrival unit was making noise while washing. Found wash plate stripped. Removed and replaced wash plate and tested unit. Unit functions normal now
mitch l.
FREEZER FRIGIDAIRE LFHT1831QF5 Upon arrival customer stated her unit has stopped working just freezer section works. Inspected unit and found fridge section warm and freezer section frosted over. And could not hear evap fan. Used steamer to defrost frost build up. Inspected gaskets to both sections and found ripped gasket to fridge section which customer had new gasket in garage. I installed gasket to fridge section and found gap in freezer section gasket used heat gun to heat up gasket and remold gasket to proper shape both freezer and fridge section door gaskets are sealing properly. Tested evap fan and found evap fan is bad removed and replaced evap fan tested unit unit evap fan is now working unit is now cooling and functioning normal at this time of service. I left unit pulled per customer wanting to clean behind unit.
Irvin F.
WASHER WHIRLPOOL WTW5000DW1 "Main control fault, speed basket fault, motor fault. Checked the motor found open winding in agitation. Unit needs replacement motor. ; ordrng 1 W11158831 (CAPACITOR) and 1 W11283592 (MOTOR)"
Aaron B.
REFRIGERATOR WHIRLPOOL JFC2089HTB "Needs a 4 call countUnit has a locked up compressor and needs new discharge tube, the original compressor is different and needs a new discharge Tube to extend out and install the new embroco compressor this is necessary to complete The repair for this refrigerator ordered parts ; rqstng P&A on 1 W10160407 (compressor) and 1 WP12866903 (tube- disc)"
William L.
REFIRGERATOR WHIRLPOOL KRMF706EBS01 "found unit with no charge in system, high side seal system leak, damaged at bottom area by condenser. instructed cx of problem with unit, cx returning to appliance liquidators, as is purchase."
Jim S.
DRYER WHIRLPOOL LGR3624PQ0 "Replaced open gas coils for the heating issue. When unit was apart I found rollers and belt tensioner worn so I replaced the,; used 1 279834 (2 COIL GAS VALVE SET), and 1 4392065 (DRYER REPAIR KIT) from stock"
Jim S.
DISHWASHER BUILT BOSCH SHP65T52UC/07 Leak at the back right corner were the tub comes together.File number 2008859Non repairable
Billy J.
DRYER WHIRLPOOL WGD92HEFC1 Removed and replaced control retested job complete connector was not connected or loose on main control
mitch l.
WASHER GE GTW680BSJ5WS Upon arrival I removed console to access water valve. I removed and replaced water valve. Tested unit unit is filling after filling unit is no longer dripping unit is functioning normal at this time of service.
mitch l.
WASHER MAYTAG MHW8100DW0 Upon arrival customer stated there is a noise while unit is in spin cycle. Tested unit in diagnostics mode unit did not code. Tested unit cycle with cloths in unit when unit started to drain heard noise coming from under unit from drain pump. Removed back panel to access drain pump. Removed drain pump filter and found plastic caught in pump causing unit to make noise. Removed obstruction tested unit unit is no longer making noise. Unit is functioning normal at this time of service.
mitch l.
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Upon arrival customer stated unit is not dispensing crushed ice and only dispensing cubed some times. Inspected unit and found teeth to container are bent causing unit to not dispense ice u it has bad ice container. Removed and replaced ice container. Tested unit unit is now dispensing crushed and cubed ice.
Erick S.
REFIRGERATOR KITCHEN AID KRMF706EBS Found gasket not aligned proper on right hand corner causing an air leak and unit to build frost. Reinstalled and reformed gasket. Also secured both hinges. Door is now sealing all the way around with no gaps. Job com
Erick S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Found unit with thermsost not in proper position causing it to over cool. Defrosted evaporator. Replaced fan assembly. Set unit to correct temps. Unit is now cooling with no errors. Door is now closing with no errors. Job comp
Erick S.
REFIRGERATOR FRIGIDAIRE FGHS2631PF Cycled unit and found damper door not closing causing unit to over cool in front compartment. Replaced parts on unit. Rested it snd it’s opening and closing with no errors. Job comp
Erick S.
DRYER MAYTAG MGDB755DW3 Cycled unit and found unit misfiring. Tested safety fuse and they passed. Cutoff and high limit tested good. Coils are shorted. Main control has main board fault causing it not to heat. Both board and coils will need to be replaced. Total estimate 302.50. Cust paid services 115. Will order parts. Cust will call back tomorrow if wishes to go through with job .; ordrng 1 W10831163 (cntrl-elec) and 1 WPW10328463 (coil-valve)
Erick S.
DRYER MAYTAG MGDB855DC Cycled unit and found f6e3 error indicating communication error and unit not to cycle. Repalced overlay. Retested it and unit now cycles and heats with no errors. Job comp
Andrew P.
DISHWASHER KITCHEN AID KDTM354ESS3 Ran diagnostics and found no fault codes. Ran diagnostics test and everything is functioning correctly. Cx has soft water and did not have any rinse aid. Issue is water spots on glasses. Instructed Cx that soft water can cause water spots and to leave her rinse aid sent to one because soft water can remove anti sudsing agents from rinse aid which can cause spotting. Also hot water takes about 30 seconds to get hot at tap and to run hot water until hot before starting dishwasher.
Andrew P.
FREEZER KITCHENAID KFIS29BBMS00 Removed and replaced compressor and ff evap. Recharged unit to 5.5 oz r134a. Chedcked all pressure and temps ok
Kenneth M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed plastic square and tested unit. Unit is now working properly. Customer was a little concerned about the 1.5 inch pet riding of plastic outside the side of left door. Informed customer that unfortunately that’s the only way we can repair. Directed customer to Kitchenaid customer service if they have any further issues. Otherwise customer approves function at this time. No dents dings or blemishes on or around unit caused By technician.
Tyler F.
DISHWASHER WHIRLPOOL WDT730PAHW Customer stated that pad for hinge came off. Installed pad and tested all works good at this time.
Jim S.
REFIRGERATOR FRIGIDAIRE LFSS2612TF0 Dropped off bucket
Michael M.
DOUBLE WALL OVEN KITCHENAID KODE507ESS03 Cx had unit installed and was concerned that lower vent would damage her floor.Tech ran unit and verified all ops are normal. Blower vent on lower oven is approx 6” above hard tile floor. No issues found with installation of unit. Instructed cx on pre heat times and cleaning tips. Job complete
James G.
DISHWASHER KITCHENAID KUDC10FXSS5 "Inside pad wet, pulled outer door panel and ran unit unable to recreate any leak"
George Y.
OVEN KITCHENAID KDSS907SSSO5 Found range working ok tested check out ok no dents or dings cause by tech .
George Y.
OVEN KITCHENAID KDSS907SSSO5 Found range working ok tested check out ok no dents or dings cause by tech .
William L.
REFRIGERATOR JENN-AIR JF42NXFXDE00 "Removed evap covers in freezer & FF area, checked for leaks with uv light, found no leaks, unable to get diagnostics program to work in test 10, step 5 for sealed system test, step valve opens to feezer evap in normal operation, checked system pressures, called WP TL ref 7723327507 was advised to replace ui board. recharged unit, unit cooling at this time.; ordrng 1 W10846767 (cntrl-elec)"
William L.
REFRIGERATOR KITCHENAID KRFF507EWH01 "found E3 error, replaced ice maker, unit on power up won’t park step valve, diagnostics not functioning, power off unit for 5 min, started functioning again, ran ice maker test, all tests passed, ordered main control brds broken cover parts( plastic tabs, instructed cx to remove food products ; ordrng 1 W10843055 (cntrl-elec) and 1 W11089931 (panel-ui) and 1 W11190820 (ice box cover) and 1 WPW10553630 (escutcheon)"
William L.
RANGE MAYTAG MGT8655XS00 "Replaced control brd, igniter harness & right rear burner gas valve, tested all burner functions, ran bake cycle, unit operating as designed"
William L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Repaired liner crack in FF area with epoxy kit, instructed cx no dryer time, 1 day
William L.
RANGE WHIRLPOOL WFC310S0ES1 "replaced main control brd, 8 inch elements & receptilcal, tested burner functions, instructed cx not operate burners on high when not needed to avoid over heating burner assys."
Tyler F.
DRYER WHIRLPOOL MGD6000XW2 "Customer stated that the unit is making a rubbing noise. Took dryer apart cleaned all seals, cleaned lint and checked rollers. Reassembled dryer and took door apart to removed rattling piece and see if door could be reversed. Door can’t be reversed. Tested all works good at this time."
Tyler F.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer stated that the lights are not going in unit, water dispenser is not working, ice door opens but no dispenser, and user interface digest are fading. Removed and replaced main control power supply LED board and user interface. Tested all works good at this time."
Tyler F.
WASHER WHIRLPOOL WTW5000DW1 Customer stated that unit will not spin. Found lid latch is not engaging and the control push to start has to be pushed multiple times to start unit. Ordering latch and main control. 1 W10838613 (lid lock assembly) and 1 W11116590 (cntrl-elec)
Tyler F.
REFRIGERATOR KITCHENAID KRSC503ESS00 Customer stated that the ice maker is not working. Cycled ice maker found motor is timing out. Removed and replaced ice maker. Tested all works good at this time.
Tyler F.
DISHWASHER WHIRLPOOL WDF320PADS1 Customer stated that the fill valve is slowly leaking into unit when not in use. Removed and replaced fill valve. Tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRSC503ESS00 Customer stated that dispenser and ice maker are not working and lights in freezer are off. Customer replaced filter now ice maker and water dispenser working. Removed and replaced LED light tested all works good at this time.
Tyler F.
DRYER WHIRLPOOL CAE2795FQ0 Customer stated unit will not go into spin cycle. Found error codes for lid latch. Removed and replaced lid latch. Tested all works good at this time.
Steven W.
WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostics. Had f7e5, f2e1, f8e1 error codes. Cleared error codes. Found splutch linkage binding. Needs splutch, shifter.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator)"
Tyler F.
WASHER WHIRLPOOL WTW8040DW Customer stated that the fabric softener drawer leaked and lid was coming apart. Removed and replaced lid and drawer tested all works good at this time.
Steven W.
DOWNDRAFT KITCHENAID KXD4636YSS2 "Replaced motor / gearbox assembly. Motor runs still hangs up when going up, won’t run with cover on."
Tyler F.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer stated that the deli display is not working. Found water in display and broken wire. Ordering display and door. ordrng 1 W10815674 (dor-fip ss) and 1 WPW10677119 (cntrl-elec), states that autho needed"
Steven W.
REFRIGERATOR MAYTAG MFI2569YEM0 "Replaced FC switch, both slide rails. FC door is closing properly. Advised not to pull door from sides- only from center. Unit is cooling properly at this time. Cleaned condenser. Complete."
Raymond H.
REFIRGERATOR WHIRLPOOL WRF560SEYM05 Upon arrival unit would intermittently shut down but then start working. Inspected and found loose connection at control board. Secured connection and tested. Unit functions as designed.
Raymond H.
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Upon arrival unit would keep shutting off with P.O.. also intermittent operation. Inspected and found pantry control with water in door and wires corroded into door. Unit needs controls and door; ordrng 1 W10804160 (cntrl-elec) and 1 W10815674 (dor-fip ss) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10677104 (cntrl-elec) and 1 WPW10677119 (cntrl-elec)