Local Reviews
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Chris M.
DISHWASHER KITCHENAID KDTM404ESS3
Aaron B.
RANGE KITCHENAID KSDB900ESS2 "The burner indicator graphics on the stainless panel is gone , ordered part to correct issue ; ordrng 1 W10913685 (panl-cntrl)"
Aaron B.
REFRIGERATOR KITCHENAID KRFC300ESS01 The value of the thermistor is incorrect and the main control board is not taking code ordered new thermistor and main boards; ordrng 1 W10316760 (thermistor) and 1 WPW10317076 (cntrl-elec)
Chase F.
REFRIGERATOR AMANA ASI2175GRB01 Diagnosed an Amanda refrigerator. Found a defective door not closing properly. Cx claims they are sending it back to whirlpool.
Cesar H.
DISHWASHER FRIGIDAIRE FFCD2413UW1A Crack on tub on dishwasher causing unit to leak during use. Unit was installed and installer notified customer of leak at install. Customer declining any repair on the unit at this time would need tub assembly replaced part 5304502974
Cesar H.
DRIYER GE GTD33GASK0WW Temp dial not centered on setting causing unit not to heat turned dial to center on temp setting unit tested good
Chase F.
REFIRGERATOR MAYTAG MSF25C2EXW00 Installed new parts. Ice now dispensing out with no problems. Unit is now working by design.
Cesar H.
REFRIGERATOR FRIGIDAIRE FFTR1821TS0 Replaced and compressor recharged system with 4.25 oz of 134a unit has a full frost pattern on evap all checked good at this time
Cesar H.
WASHER WHIRLPOOL WTW8000DW2 Replaced valve tested good
Cesar H.
REFRIGERATOR FRIGIDAIRE FFFC25M4TW Replaced compressor recharged with 11.99 oz of 134a all tested good
Aaron B.
VENTHOODS IKEA IH6302YS0 Replace the light sockets customer provided new lightbulbs installed tested operations unit is working as designed now
Aaron B.
REFRIGERATOR GE GSE25HMHBHES Replaced the ice cube solenoid and dispenser door solenoid and crank door housing assembly tested operations normal at this time
William L.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found found F2E1, found bad connection at UI, reseated connections at UI , instructed cx to install airgap on sink for dishwasher, ran self diagnostic cycle, unit operating as designed."
William L.
WASHER MAYTAG MVWB835DW4 "F8E1, found water valve wire harness plug not completly seated on acu brd, reseated water valve wire harness plug on ACU brd, ran calibration cycle, ran self diagnostics cycle, unit operating as designed."
William L.
WASHER/COMMERCIA WHIRLPOOL CAE2795FQ0
William L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Found ice in bucket got wet & refroze causing auger to lock up, ,cleaned out ice bucket, ice dispensing restore to normal operation, found freezer settings at lowest setting, adjusted freezer settings to 2 check marks. unit operating as designed."
William L.
DISHWASHER WHIRLPOOL WDT720PADM1 "F6E4, F9E1, F8E1, found airgap plugged with debris, cleared airgap, ran diagnostics cycle, all codes cleared,found heater clips off, re-reinstalled heater clips on chassis, unit operating as designed.."
William L.
M/W OTR WHIRLPOOL WMH32519FS2 "shimmed top of microwave housing to kitchen cabinets at mounts in top right flush mount area. light vibration sound no longer Audible, see pics"
William L.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "no codes found, installed or tightened door inner liner SS screws, ran self diagnostics, unit operating as designed"
William L.
RANGE WHIRLPOOL WFG550S0HZ0
Tyler F.
DRYER WHIRLPOOL WGD4950HW0 Customer stated that dryer is still making noise. Found roller is stuck. Removed and replaced roller with dryer repair kit. Tested all works good at this time. Recall on JH please pay me for call.; used 1 4392065 (DRYER REPAIR KIT) from stock
Tyler F.
DISHWASHER KITCHENAID KDTM354DSS4 Customer said unit is not cleaning the dishes. Found unit was loosing power during wash cycle due to loose connection in outlet. Calibrated unit and tested all works good at this time.
Tyler F.
WASHER MAYTAG MHW7000AW2 Customer stated that the unit keeps giving a F3E1 error code. Tested pressure switch and cleared out pressure switch hose. Calibrated and tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WFW92HEFW0 Customer stated that unit had a long drain code. Found long drain code and pressure switch fault code. Removed and replaced pressure switch and cleared pressure switch hose. Tested all works good at this time.; used 1 WPW10448876 (ANALOG PRESSURE SWITCH) from stock
Tyler F.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer stated that the ice maker stopped working. Removed and replaced ice maker. Cycled all works good at this time.
Tyler F.
OVEN WHIRLPOOL WOC75EC7HS01 Customer stated that the oven is running after she shuts it off. Instruct customer that the cooling fan will run until the unit gets bellow 170 degrees. Checked all settings all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Customer stated that the center post that holds the lower drawers broke and drawers will not slide so door won’t close. Removed and replaced center post tested all works good at this time.
Tyler F.
RANGE WHIRLPOOL WFG515S0ET1 Customer stated that the front 2 burners are not working. Removed and replaced burner heads and cap kit tested all works good at this time.
Tyler F.
REFIRGERATOR KITCHENAID KRFC704FSS00 "Customer stated that refer compartment is not cooling. Found evaporator is frozen over. Per service pointer removed and replaced main control and cover tested all works good at this time. S Code: S? 27311 S Code covers Replacement Control, Replacement Evaporator Cover and 2X labor Possible Concern: The consumer may experience."
Tyler F.
REFIRGERATOR KITCHEN AID KRFF305ESS00 Customer stated that she does not have the ice maker hooked up and wants dividers in the upper rack removed. Removed racks. Tested all works good at this time.
Tyler F.
DRYER MAYTAG MGDB835DW4 Customer stated that the dryer flashes power failure and console does not respond. Removed and replaced console and main control tested all works good at this time.
Timothy J.
OVEN WHIRLPOOL WOS72EC0HS Customer states the unit was ok during the walk through but when they moved in the screen was bad. Replaced screen and tested unit. UI would program but not start a bake cycle. Cycled power to the unit and inadvertently put in demo mode. Once out of demo mode the unit began to operate correct. Let unit heat to 350f.
Timothy J.
ICEMAKER JENN-AIR JIM158XYRS1 Inspected unit and found it is on an RO system. This is also connected to a spigot at the sink. The filters are getting clogged and both are too much demand. Instructed customer to either change the filters on the RO system or remove the IM from the RO system for better performance.
Timothy J.
MICROWAVE OVEN FRIGIDAIRE FPMO209RFBY Installed mag cap and diode. Tested unit. Unit heating normally. Unit sound level is normal.
Timothy J.
REFRIGERATOR FRIGIDAIRE FFHS2311LBA Installed control. Tested unit. Unit checks ok.
Timothy J.
RANGE JENN-AIR JGRP436WP01 Installed controls. Tested unit. Unit operating as designed.
Timothy J.
COOK TOP WHIRLPOOL KGCU483VSS Cooktop Removed for installation of parts ( location of spark modules is in an access port in the middle rear of a 6 burner +griddle gas cooktop trim pieces have to be removed to access orifice holders) installed parts. Tested unit . Reinstalled unit. Unit operating as designed.
William L.
WASHER MAYTAG MVWC425BW1 "F7E1, F7E7, F7E1, found bearing very loud in spin cycle, ordered gearcase, hub for unit.; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase)"
Timothy J.
REFRIGERATOR FRIGIDAIRE LGHX2636TF Installed new IM bin. Unit operating as designed.
Timothy J.
DISHWASHER KITCHENAID KDTE104ESS0 Removed unit from cabinet. Installed sump assembly. Tested unit. Unit checks ok. No leaks noted.
Steven W.
WASHER WHIRLPOOL WTW5000DW1 "Replaced gear case, splutch, motor, capacitor, belt, screw. Ran diagnostics. Had f0e2 error code. Cleared error code. Ran calibration, auto test cycle. Fills, agitates, drains, rinses, & spins properly. Advised customer to use less detergent, run clean cycle with affresh cleaner monthly. Complete."
Timothy J.
DISHWASHER WHIRLPOOL MDB7979SHZ Installed dish rack and cover. Tested upper rack. Unit operating as designed. No leaks noted.
Steven W.
WASHER MAYTAG MVWX500XW1 "Replaced basket, shifter, & belt. Ran diagnostics. No error codes. Fills, agitates, drains, rinses, & spins properly. Advised customer to use less detergent. Complete."
William L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "fridge temps 55 degrees +, Replaced air damper control, found damper closing in normal operation & opening in diagnostics mode, tested rc thermister at p5 on main control harness, 14k ohm, thermister testing ok, ordered main controls & ui panel brds for unit; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (panel-ui)"
Steven W.
WASHER WHIRLPOOL WTW5000DW0 "Replaced drain pump. Ran diagnostics. Had f2e1 error code. Cleared error code. Ran calibration, auto test cycle. Fills, agitates, drains, rinses,& spins properly. Advised customer not to use extension cord, to get laundry tub drain cleared. Complete."
William L.
RANGE WHIRLPOOL WFG540H0ES1 "Found plastic trim piece broken at the middle vent area, see pics, ordered replacement trim part for door.; ordrng 1 W10335333 (trim-vent)"
Steven W.
WASHER AMANA NTW4605EW0
Steven W.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Ran diagnostics. Found FC gasket not sealing( gap at mullion, RC gasket has gap. Reseated FC, RC gaskets with heat gun. Advised customer to leave doors closed for 4 hours. RC gasket to door liner gap is normal for FIP gasket. Unit is cooling properly at this time. Gaskets are sealing properly at this time. Complete."
Tyler F.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer stated that the led lights on ceiling are not coming on. Ordering LED assembly not in stock.; ordrng 1 W11203918 (LED LIGHTS)
Rod H.
DISHWASHER AMANA ADB1400AGS1 Quick pix did not upload to service desk unable to take required pix. Found heat circuit turned off automatically by control due to lack of hot water temp supply. Not resetable by consumer needed tech intervention. Also airgap clogged btwn disposer and airgap. Consumer will correct. Heat circuit reprogrammed. And tech will upgrade temp at water heat system.
Rod H.
WASHER MAYTAG MVWC565FW1 Seems to drain water out at rinse cycle then machine shuts down.Takes too long to fillConfirmed Anti kink device was not seated down into pressure hose so as to not plug the pressure tube on control. Removed cord and now seems as designed op was restored after clearing code and recalibrating machine control.No oks complete.
Tyler F.
DRYER MAYTAG MGDB835DW4 Found consul is missing the user in her face ordering user interface will return tomorrow it needs to be my last call; ordrng 1 W11158457 (INTERFACE)
Rod H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Rod H.
RANGE WHIRLPOOL WFG320M0BB2 Returned to replace defective parts and tested as designed no gas oks
Rod H.
DRYER MAYTAG MGDP575GW0 Returned with ordered part and replaced console no additional issues exist. As designed condition was restored
Tyler F.
WASHER MAYTAG MVWB835DW0 Customer stated that the washer is not draining. Found voltage to pump but not working. Ordering pump in stock.; ordrng 1 WPW10581874 (pump-water)
Rod H.
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 Makes noise when compressor comes on.Unable to pin point issue with sealed system as it is operating as designed. Fans run with no obstruction. Heat transfer normal.At this time machine operating noise was normal. No repair necessary at this timeIF NOISE RETURNS CONSUMER WILL RECORD IT AND SCHEDULE A SERVICE APPOINTMENT
Tyler F.
OVEN WHIRLPOOL CWG3100AAB "Customer stated that the oven will not heat. Found igniter is not coming on. Ordering igniter. Tested all works good at this time.; ordrng 1 12400035 (igniter,oven)"
Rod H.
OVEN WHIRLPOOL WFG320M0BS3 Returned to replace ordered parts and tested as designed or all operation was restored; pckd up 1 ()
Rod H.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Returned to replace defective drawer front. As designed op returnedNo other issues at this time.No cooling issues
Rod H.
DRYER WHIRLPOOL WGD5000DW2 No heat. Verified Open thermal fuseReplaced and returned product to as designed operation; used 1 WP3390719 () from stock
Tyler F.
DISHWASHER WHIRLPOOL MDB8959SFZ4
Raymond D.
DISHWASHER IKEA IDF330PAGW0 "Upon arrival door would not open. Tested and found bent hinge on left side hitting tub at 45 degrees. Straightened bracket and tested, unit functions as designed."
Raymond D.
MW OVEN COMBO WHIRLPOOL WMH78019HZ-1 "Replaced control and tested, unit not powering on. Found burnt fuse. Replaced fuse and tested, unit functions as designed.; used 1 W10138793 (FUSE) from stock"
Timothy J.
WASHER WHIRLPOOL WET4024HW0
Randy C.
REFIRGERATOR WHIRLPOOL WRS325FDAM02 Removed and replaced parts now working as designed cx approves job at this time
Randy C.
DRYER MAYTAG MGD6630HW0 Removed and replaced parts and tested now working as designed.
Randy C.
REFRIGERATOR WHIRLPOOL WRS537SIAW00 Removed both refrigerator lights (2) now working as design3d. Cx approves job. Collecting for parts and labor 211.41 plus 76.02 plus 22.28 90 labor. Total 400. Collecting via cc in full.
Patrick C.
DRYER WHIRLPOOL WGD92HEFW Cust9mer stated unit is leaking during stream cycle. I saw leaking from the front and the back of unit. Checked valve. Seemed to have small leak. Removed and replaced. Tested unit. Customer will need to replace “o” rings in steam hoses hose it’s self. Tested unit. All ops checked good
Patrick C.
RANGE KITCHENAID KSGG700EBS1 Removed and replaced regulator and gas line tested unit. All ops checked good
Patrick C.
WASHER MAYTAG MVWB835DW4 Unit leaving white residue on clothing. Darks to be exact. Known issue I have seen on same models. Needs new controls. I’m also swapping out the wash plate with the power wash agitator. Calibrated machine. Tested unit in auto test. All ops checked good
Patrick C.
WASHER MAYTAG MVWB835DW0 "Found the u;it having issues with a noise during ops. Spun basket by hand and found bad gear case. Need new gear case, washplate. Removed and replaced. Tested unit. All ops checked good"
Patrick C.
DRYER WHIRLPOOL WGD7600XW0 Found the unit having issues with the heat intermittent. The gas coils intermittently opening to allow gas thru. Needs new gas coils. Removed and replaced coils. Tested unit. All ops checked good ; used 1 279834 (2 COIL GAS VALVE SET) from stock
Steven W.
REFRIGERATOR KITCHENAID KSSC42QVS10 "Replaced emitter and receiver controls, ice maker. Found ice maker harness plug terminals overheated. Needs I/M harness. EST 57.65 for harness. 100.00 labor; ordrng 1 W10508659 (harns-wire)"
Patrick C.
WASHER MAYTAG MVWB765FW Removed and replaced control. Calibrated and ran auto test. All ops checked good
Steven W.
REFRIGERATOR MAYTAG MRT118FFFH01
Michael M.
DISHWASHER KITCHENAID KDTM354DSS5 Cx states detergent dispenser lid is broken.Removed and replaced dispenser lid and spring. Retested dispenser lid slides smoothly and latches as designed. Job complete
Michael M.
WASHER WHIRLPOOL WTW5000DW2 Not filling up all the way with water and has wet clothing at end of spin cycl. Removed two coins from under wash plate F7e6- motor fault. Cleared codes and ran unit through an auto service test passed with no issues. Ran calibration cycle with no issues unit ops as designed job completeMade repairs to the dryer door while in home. Ran unit and verified good flow from unit. Unit ops as designed. Instructed cx on lint screen maintence.Dryer door was warped and not aligned with unit frame. Made adjustment to door and now ops as designed. Job complete took quick pics of dryer under this ticket
Michael M.
DISHWASHER KITCHENAID KDTE334GPS0 Removed unit. Removed and replaced drain hose (debris stuck in line)Removed and replaced drain pump. Reinstalled unit and tested ops. All ops are normal unit now drains as designed. Job complete
Rod H.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Back cover iced over no cooling in refrigerator compartment Confirmed Defrost system failed. Dfrst thermistor and main control not communicating.Ordered parts indicated WILL NEED additional labor to complete. Deicing will take some time. Consumer does not want to let defrost prior to return with parts. ; rqstng P&A on 1 12002355 (thermistor kit) and 1 WPW10503278 (refer elect cont brd)
Michael M.
WASHER WHIRLPOOL WTW5000DW1 Cx states unit often leaves her cloths soaking wet at end of cycle and does not wash properly. States a previous repair tech replaced gearcase and water valve but unit remains making same noise when in use. Cx showed tech a video of unit leaving wet cloths and a video with weird noise when in agitation cycle. F0E5- off bal loadCleared faults and ran auto service test.On spin unit threw off bal code again. Tub spins fineRemoved and replaced control. Rebooted and ran auto service test unit passed all cycles.Tech then manually ran hot and cold (good)Gentle agitation and heavy agitation with and without water in tub.Then ran low and high spin cycles and no unusual founds were heard with cx present. Advised to use unit and call back if issue persist job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cx states there is a gap on freezer door seal. Took quick pic of gap in door seal.Leveled doors via front leg adjustment. Used heat gun and reset freezer door seal on upper left corner. Verified no obstruction in rails and has goos seal on all door gaskets. Unit ops are as designed job complete
Michael M.
WASHER WHIRLPOOL WTW4955HW0 Cx states unit drain pump is stuck running F0E2- over suds stored in control. F0E5- off bal load detected. Cleared faults. Removed console and verified no obstructions located in pressure hose. Reinstalled console. Rebooted unit and ran auto service test. Passed each cycle with no issues. Unit ops are as designed job complete. Instructed cx on cancel button operation. His unit reads 3 seconds to cancel when unit needs button pressed for 5 seconds to cancel. All ops are normal job complete
Michael M.
REFIRGERATOR WHIRLPOOL WRS325SDHZ00 "Removed damper assembly. Removed open thermistor and r placed with thermistor WPW10384183Old thermistor is open, new thermistor reads 3890 Rebooted unit and unit is cooling. Placed temps to recommended for RC and FC Placed ambient temp water on shelf for cx. Advised cx wait 24 hrs and see if still freezing. Job complete"
Kevin M.
WASHER WHIRLPOOL WTW8500DC0 Unit giving LF error code. I found voltage to cold solenoid on fill valve but solenoid not opening up. Failed fill valve. Removed and replaced fill valve. Tested unit. All tests good.
Michael M.
WASHER WHIRLPOOL WTW5640XW3 Cx states he ran a load successfully after repair. On second load the unit made loud banging noises and stopped mid cycle. Drained in segments states Cx.This is a different issue than prior service call.F0E0- No faults stored in controlManually ran low speed spin with no issues.Manually ran high speed spin. Ran gentle agitation and heavy agitation all op as designed.Found no faults with unit at this time. Advised cx to use unit and record event if it happens again. Job complete
Kevin M.
REFRIGERATOR KITCHENAID KRFF707ESS01 Unit not making ice. Temps are good. Put unit into diagnostic and found error code for failed ice maker thermistor. Failed ice maker. Removed and replaced ice maker. Tested unit. All tests good.
Rod H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Auger motor will not turn ice bucket"............seized. Ordering replacement ice auger motor.; ordrng 1 WPW10317991 (motor)
Kevin M.
WASHER MAYTAG MVWC415EW1 "Agitator really loose and belt is slipping during use. Unit needs new style agitator, cam kit and new belt. Removed and replaced cam, belt and agitator. Tested and calibrated. All tests good."
Kevin M.
WASHER WHIRLPOOL WFW560CHW0 Customer stated that water is dripping from between door glass and bellow. I tested unit. Unit is making a good seal. I instructed customer on keeping door glass clean because if door glass is dirty it does not make a good seal. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW5000DW1 Unit not spinning clothes out. Found stripped basket hub causing basket not to spin. Washplate stuck on shaft and will have to be broken off. Needs washplate and basket hub. Removed and replaced hub and washplate. Tested unit. All tests good.
Raymond D.
DRYER MAYTAG MGDB835DC4 "Upon arrival console dead. Voltage at board, no voltage at console. Needs control and console.; ordrng 1 W10682013 (console) and 1 W11133021 (CONTROL)"
Kevin M.
DRYER MAYTAG MGDC215EW2 Timer not advancing on timed dry cycle. Verified voltage to timer motor. Failed timer motor. Removed and replaced timer. Tested unit. All tests good.
Raymond D.
REFRIGERATOR WHIRLPOOL MSC21C6MFZ00 Installed door and used adhesive to seal door gaps. Needs name plate; ordrng 1 WPW10612926 (nameplate)
Kevin M.
WASHER MAYTAG MVWX655DW1 "Unit making loud noise during cycle. Found gearcase slipping gears. Failed gearcase. Removed and replaced gearcase, belt, cam and washplate. Tested unit. All tests good."
Kevin M.
WASHER AMANA NTW4516FW3 Unit not agitating. I found that the orange wire was pinched going to actuator causing unit not to engage in agitation. I repaired wire. Tested unit. All tests good.
Kenneth M.
REFIRGERATOR KITCHEN AID LMXS30776D/02 Units a LG
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 "Installed compressor and recharged system with 4.25 OZ of R134A refrigerant and tested unit. Unit is working properly. Unit held vacuum for 10 minutes. ; used 1 CD8404 (), and 4 R134a (REFRIGERANT ) from stock"
Kenneth M.
RANGE GE CGS986SEL1SS I stalled blower and tested unit. Unit is now working properly. Customer did not need control board. Will return board. Customer approves function at this time.
Kenneth M.
DISHWASHER WHIRLPOOL WDT710PAHB1 Found unit not draining due to glass being caught in drain pump. Removed glass and tested unit. Unit is now working properly. Customer approves function at this time. Informed customer not to put thin wine glasses in dishwasher. Customer approves.
Patrick C.
WASHER MAYTAG MVWB835DW2 .
Patrick C.
WASHER WHIRLPOOL WFW9450WW00
Kenneth M.
REFRIGERATOR WHIRLPOOL KRFC302ESS00 Found unit freezing objects in fridge. Found unit wi5 a bad damper control. Replaced damper control with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Patrick C.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Already replaced gasket. Ordering door and hinge and raising door with washers ; ordrng 1 LW10636410 (dor-fip) and 2 WP489467 (washer)s
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Installed diffuser and both UI and main board. And tested unit. Unit is now working properly. Damper is no longer opening and closing every time door is opened and closed. Customer approves function at this time.
Patrick C.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Removed and replaced harness. Board that was sent looked used to me.
Kenneth M.
WASHER MAYTAG MVWB835DW3 Found unit not filling with water due to stuck closed solenoid. Replaced water valve with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT3L9SZYW Found unit getting cold but not all the way cold even though fridge would run non stop. Found evap fan motor not turning even with proper voltage. Replaced fan motor with Truck stock and tested unit. Unit is now working properly. ; used 1 WP2315539 (MOTOR-FAN) from stock
Kenneth M.
REFRIGERATOR MAYTAG MFT2976AEM02 Found unit with an excessively frosted fridge evap. Found that when I switched out the 3 way valve. One wire had backed out and did not fully secure into connnection. Secured all wires and tested unit. Unit is now working properly. Customer approves function at this time.
Patrick C.
DRYER WHIRLPOOL WFW92HEFW0 Found unit giving f1e1 and f8e3. Pressure hose good and the pump is operating properly. Need new pressure sensor. Also making a noise. Noise coming from the rotor and stator. Loose magnet. Needs new parts ; ordrng 1 W10870751 (stator) and 1 W11201293 (CCU ) and 1 WPW10448876 (switch-wl) and 1 WPW10544980 (rotor)
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFSS2325TP0 Installed thermistor auger and damper. Tested unit. Unit is now working properly. Customer approves function at this time.
Patrick C.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Removed and replaced tub now door rubs when closing. And I’ve adjusted properly. Need to reorder ; ordrng 1 WPW10681507 (tub-dishwr)
Kenneth M.
DRYER MAYTAG MEDC215EW1 Installed relay and timer. Tested unit. Unit was still leaving element powered on. Found direct shirt at the element connections. Flipped ov the connection so piggy back pin would not causing grounding on element connection. Also. Replaced thermal fuse due to bad cause element not powering off. ; used 1 WP3392519 (THERMAL FUSE) from stock
Jim S.
DISHWASHER JENN-AIR JDB1255AWR Bad touch pad.W10161783 touch pad. Cost is 471.00
Jim S.
REFRIGERATOR WHIRLPOOL WRF757SDEH01 "Replaced evaporator cover, air tower, and air vent. Received a case number of 7724527855 for future reference."
Jim S.
REFRIGERATOR KITCHEN AID KFCO22EVBL0 Replaced compressor starter relay tat came with the compressor.
Jim S.
WASHER GE GTW485ASJ1WS WH38X27407 transmission. 269.99Bad transmission
Jim S.
WASHER MAYTAG MVWB765FW2 "Replaced transmission,drawer, agitator, and housing. Unit tested ok"
Jim S.
REFRIGERATOR WHIRLPOOL WRF989SDAE02 Replaced faulty ice maker
Jim S.
WASHER MAYTAG MVWB865GC0 Replaced struts. Lubed base
Jim S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Replaced out of range thermistor and seized damper control. Customer instruct on were to place certain items and adjusted the freezer temperature.
Jim S.
M/W OTR WHIRLPOOL WMH31017FS0 Replaced open fuse and replaced board because of a stuck relay. Unit tested ok
Jim S.
FREEZER KITCHENAID KRFC300ESS01
Kevin M.
DRYER MAYTAG MGD5500FC1 "Unit making loud vibration sound when in use. I found broken blower wheel causing blower wheel to not spin straight and causing excessive vibration. Unit needs motor and blower wheel. Ordering parts. Allow 1hr, tight area. ; ordrng 1 W11086656 (motor-drve) and 1 WPW10211915 (wheel)"
Jesus C.
DRYER WHIRLPOOL WED7500VW2 Pulled unit out and disconnected power. Removed top panel and removed timer. Installed new timer and element. Assembled unit and tested. Unit is working as design.
Jesus C.
REFIRGERATOR WHIRLPOOL WRS312SNHM00 Customer states that door swing to far out. Checked unit and normal operation on opening. There is no adjustment possible to prevent door from opening as wide as it does. Adjusted the front wheels higher. Unit is working as design.
Kenneth M.
DRIYER GE GTD33GASK0WW Found unit buzzing really loud when gas coils are energized. Ordering new burner valve; ordrng 1 WE03X24545 (BURNER VALVE)
Jesus C.
DRYER WHIRLPOOL WED70HEBW0
Jesus C.
OVEN AMANA AGG222VDW4 Customer states that oven door came off and it has been happening for a while. Checked unit and found the right side hinge out of place. Got pliers and pulled hinge back in place. Adjusted door and tested. Unit is now working as design.
Jesus C.
WASHER MAYTAG LAT9800AWW Installed new valve inlet and assembled unit. Tested unit and it’s now working as design.
Kenneth M.
DISHWASHER KITCHENAID KDFE104DSS2 Found unit with a heating issue. Per error code open heating circuit. Ordering new wire harness and control board. Tested unit in diagnostic and heater worked. But will be disabled with next wash. ; ordrng 1 W10854215 (cntrl-elec) and 1 W11027902 (harns-wire)
Jesus C.
REFRIGERATOR KITCHENAID KRFC302ESS00 Customer states that unit refrigerator handles loose. Checked unit and found handles not tight enough. Tighten all set screws on both handles. Tested operation and unit is now working as design.
Kenneth M.
STOVE KITCHEN AID Found unit with a F2E1 error code indicating stuck key. Ordering new control panel. Code came back after flipping breaker. Did not reschedule due to part availability ; ordrng 1 W11093248 (panl-cntrl)
Jesus C.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 Customer states that unit is not cooling. Customer defrosted tech Removed power and removed evaporator cover. Defrosted some ice that was left over on evaporator. Installed new control board. Plugged unit back on and ran test 40. Unit is creating frost pattern. Installed evaporator cover and assembled unit. Unit is now working as designed
Jesus C.
DRYER WHIRLPOOL WGD8500DC4 Duplicate pvr
Jesus C.
RANGE WHIRLPOOL WFG515S0ES1
Jesus C.
REFRIGERATOR WHIRLPOOL WRV976FDEM00
Jesus C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Customer states that unit is pot making ice and making noise. Checked Unit and found the bin full of ice also ran diagnostics twice. Pulled unit out and checked compressor and condenser fan for any vibrations. Pushed unit back in and noticed a small vibration. Removed from grill and found the board on bottom of unit eventually vibrating against the condenser coils. Placed a small piece of foam and stopped the vibrations. Unit is now working as design.
Jesus C.
WASHER WHIRLPOOL WTW4816FW2 "Removed agitator and locking nut. Tilted unit back and removed actuator, motor, capacitor, gearcase. Installed new gearcase and assembled unit. Calibrated unit and passed diagnostics test. Unit is now working as design."
James M.
M/W OTR KITCHENAID KMHS120ESS8 Replaced fan motor and tested unit. Fan now switches speeds as intended and customer approves.
James M.
DRYER WHIRLPOOL MDG5500AWW "Replaced bearing rollers, spring, pulley, and belt. Tested unit and found it to be working properly at this time and customer approves."
Jim S.
DISHWASHER BOSCH SHE53TL6UC/01 Reference number 498002850The part needs to come from Bosch
James M.
REFRIGERATOR WHIRLPOOL GC3JHAXTS01 "Inspected unit and found weak water flow. Customer stated that he had never changed filter for 4 years. Instructed customer that a new filter was needed to allow for better water flow. Customer stated ice maker making thin ice cubes and them getting stuck in tray. New filter recommended to improve water flow. Customer has ordered new filters. Customer requested quote for new ice machine."
James M.
REFRIGERATOR AMANA ASI2575FRS00 "Replace cntrl, wire harness, and thermostat. Unit is functioning as intended. Job complete. Customer not available for signature."
Jim S.
WASHER GE GTW330ASK0WW Oil leaking from transmission ; rqstng P&A on 1 WH05X25036 (SHIFTER) and 1 WH38X27335 (TRANSMISSION ) and 1 WH98R23015001 (UPDATE FLASH DRIVE)
Jim S.
FREEZER WHIRLPOOL KSSS42MW "W945523Fan motor; ordrng 1 482469 (motor,evap fan)"
James M.
OVEN WHIRLPOOL WEG515S0FW0 Replaced spark module and tested unit. Unit now operating as intended and customer approves.
Jim S.
OVEN FRIGIDAIRE LFEW3026TFC Open bake element bad relay board; ordrng 1 5304506946 (ELEMENT) and 1 5304514065 (BOARD)
James M.
COOKTOP KITCHENAID KCGD506GSS00
James M.
OVEN WHIRLPOOL WOS51ES4EB00 Inspected unit and found temp settings set to Celsius. Changed settings to fern height and tested unit. Unit now functioning as intended and customer approves.
James M.
WASHER WHIRLPOOL WFW9151YWOO "F0e1 LF. Found unit with f0e1 error. Loss of communication with acu. Found water leaking from bellows. Also found LF error code and unit not allowing cold water into unit.
James G.
MICROWAVE GE PEB2060DM1BB Mag tube had cracked magnet.Replaced listed part Tested ok
Jim S.
REFRIGERATOR JENN-AIR JF42NXFXDW04 Replaced compressor inverters. Unit tested ok; ordrng 1 WPW10449006 (invrtr-box)
James G.
REFRIGERATOR GE PSF26MGWCWW Replaced listed part Tested ok
Jim S.
OVEN GE CGS980SEM3SS Bad ignitor on the left front; ordrng 1 WB13K10014 (electrode)
James G.
WASHER WHIRLPOOL WFW75HEFW0 "Unit had door lock error code stored, screws loose on door lock. Tightened screw and ran service cycle. Cleared codes and tested ok"
James G.
REFRIGERATOR BO WHIRLPOOL WRX988SIBM01 Ice maker had E-2 failure Replaced listed part and secured rear panel Tested ok
James G.
REFIRGERATOR WHIRLPOOL GB2FHDXWS06 Defrosted drain and installed new tube
James G.
STOVE HOT POINT RGB530DEH2BB Replaced listed part Tested ok
Jesus C.
WASHER WHIRLPOOL WTW5000DW1 Customer states that unit is making noise. Ran diagnostics and found several error codes. Ran manual test and the actuator not shifting. Ordering part F0-E5. Off balance loadF7-E5. Shifter F7-E6. Motor fault; ordrng 1 W10913953 (actuator)
James G.
REFRIGERATOR KITCHENAID KBSD608ESS01 Replaced ice maker due to leaking. Customer has lots of product hanging over shelves and not allowing drawer to fully close (documented). Advised customer on proper loading of freezer.
James G.
WASHER GE GTW460ASJ8WW Canceled by phone per Adrian
Jesus C.
REFRIGERATOR JENN-AIR JUD24FCERS00 Customer states that unit over temp alarm going off. Checked unit and found the refrigerator liner not sealed properly. Also found the evaporator fan on refrigerator not turning on. Removed grill and control cover. Checked for voltage to upper fan on pins 9/12 and getting 0 vdc. Placed leads on pins 9/11 and lower fan getting 11.9 vdc. Ordering new control board and fan assembly. J6 connectorUpper fan /PinsBrn 11/ Red 12. 0 vdcLower fan / Pins Brn 11/ Red 13. 11.9 vdc; ordrng 1 W10772918 (harns-wire) and 1 W10854409 (motor-evap) and 1 WPW10788697 (cntrl-elec)
James G.
WASHER WHIRLPOOL WTW7000DW0 Replaced listed part Tested ok
James G.
WASHER GE GTW330ASK1WW Lid not locking Replaced listed part Tested ok
James G.
WASHER KENMORE 81375830 "Water is backing up out of stand pipe.This will require a plumber, the washer is fine"
Jesus C.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Customer states that unit is not cooling. Found the evaporator iced up. Replaced control board and advised customer to defrost unit. Also found the freezer door liner split and gasket is no longer holding. Order parts. ; ordrng 1 LW10646225 (dor-fip) and 1 WP2163777 (blade-fan)
James G.
REFRIGERATOR FRIGIDAIRE LGHB2867PF7A "Lower ice maker fill tube frozen. Removed tube, thawed and reinstalled. Also added permagum around tube and restricted air tower on left side"
James G.
DRYER - ELECTRIC WHIRLPOOL WED8800YW0 Apt 7Replaced listed parts Tested ok
Isidore A.
WASHER WHIRLPOOL WGD4815EW2 "Removed top, back panels and old heater box. Installed new heater box test dryer operation ok reinstalled top and back panels . Dryer working at this time"
James M.
REFRIGERATOR FRIGIDAIRE FFHT1832TP Unit popping breaker when plugged into outlet. Checked cabinet Evap motor. Found wire crimped and shorted against cabinet. Ordering new evap motor and blade; ordrng 1 242219204 (EVAP MOTOR) and 1 242219302 (fan blade)
Isidore A.
WASHER WHIRLPOOL MHW3505FW1 "Removed top panel, user interface and (shut off water hot and cold)removed water lines and water valve. Installed new user interface and water valve reinstalled water lines. test washer for leaks and operation ok at this time. Reinstalled top panel"
James M.
MICROWAVE KITCHENAID KMBS104ESS02
James M.
WASHER ELECTROLUX EFLS627UTT Fund und unit with water leakage from bellows. Ordering new bellows. Will return 4-5 to install. ; ordrng 1 5304516744 (BELLOWS)
Isidore A.
WASHER AMANA NTW4516FW3 "Ran test cycle Found no faults, customer instruct on cycle selection and washer operation. Test washer drain ok, on drain and spin. Instruct on detergent use, and sent to customer use and care guide by e-mail. Washer working as designed."
Irvin F.
WASHER WHIRLPOOL WTW7000DW4 "The unit has couple error codes: overload, inlet water pressure, long fill. Found the unit has no cold water. The faucet to cold water is broken. The washer is not getting any water. CX INSTRUCT TO GET PLUMBER TO REPLACE THE FAUCET, CX ALSO NEED INSTRUCTION FEATURES AND FUNCTIONS. Calibrated the unit, all ops normal."
Irvin F.
REFRIGERATOR KITCHENAID KSSS48QTX02 "The ice maker is not operating. The motor is getting proper voltage, in-line fuse is good. The motor head will not cycle. Replaced IM. Powered unit unit, cycled in the IM FILLED. All ops normal."
Irvin F.
WASHER WHIRLPOOL WTW7000DW3 "Removed power from unit. Replaced suspension, and slider. Powered unit ran test 51, passed. All ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Removed power, installed components. Completed assembly, powered up. Unit cycled on. All ops normal."
Irvin F.
REFRIGERATOR KITCHENAID KRMF706EBS01 Cx is having intermittent issue with the internal lights. They will not come on at times when door is opened. Could not duplicate the issue. Pass reference to issue is brief. Loose wire. Cx says also the dispenser drops ice from dispenser during operation. Also door not closing. The issue could not be duplicate. Completely losing power and then returning. Operating properly. Replaced ice door and switch. All ops appear normal.
Irvin F.
RANGE WHIRLPOOL WEE750H0HZ0 "The oven not showing any issues. Cx said the unit won’t turn off at times. Replaced main control. Set time, and test passed. Unit goes on and off."
Irvin F.
RANGE WHIRLPOOL WFC150M0EB2 "Wires were sheered apart, cause of non op right rear burner. Installed receptacle with wires, and infi-swtch. Powered unit test for operation, passed. All operations normal."
James G.
REFRIG/SIDE-BY-S KITCHEN AID KRSF505EBL00 Evaporator leaks, ordrng 1 W10779331 (compressor) and 1 WPW10643261 (evaporator)
Irvin F.
COOKTOP JENN-AIR JED4536WB02 "Removed power. Installed replacement parts. Powered the good. Tested all burners and fan, all operational."
Irvin F.
DRYER WHIRLPOOL WED4850HW0 "Motor is seized. Will not rotate. Removed drum, recheck confirm issue bad motor. The motors centrifugal switch sticks. Replaced motor. Completed assembly. Test passed. Unit is rotating and heating."
Irvin F.
REFIRGERATOR WHIRLPOOL WRS588FIHV00 "Cx says the unit is making a noise. No odd sounds from the unit on arrival. Removed power from unit for 3 minutes. The dampener gears failed. Installed replacement dampener. Power unit, cycled and set all sounds normal."
James G.
REFRIGERATOR WHIRLPOOL WRX735SDBM02
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Removed power. Installed parts. Powered unit. All ops normal.
Irvin F.
M/W HOOD WHIRLPOOL WMH31017HS2
James G.
REFRIGERATOR GE GSH25JSDDSS Auger broken inside bucket ; ordrng 1 WR17X23255 (bucket and auger assembly)
James G.
DRYER AMANA NGD4655EW2 Bad valve ; ordrng 1 W10823508 (burner-gas)
Irvin F.
DRYER WHIRLPOOL WED7500GC0 "Cx says the dryer is noisy. Confirmed the roller was flat. Replaced with dryer repair kit. Test, all operations normal."
Irvin F.
RANGE WHIRLPOOL WEC310S0FB3 The unit oven. It heating. Confirmed issue. Thermal fuse broken. Replaced. Powered the unit. Tested heating. Passed allowed unit to reach pre set. All ops normal.
Hector Z.
DISHWASHER MAYTAG MDB8959SBS3 Replaced user interface. Tested ok.
James G.
WASHER MAYTAG MHW8200FC0 Tech line says if no fault codes stored do not replace ACU. There are no fault codes stored. Tech line also says add a garment lit staying on is within user interface. Customer also states that detergent empties into wash all at once which tech line says would create a very large amount of suds which customer indicated does not happen. ; ordrng 1 W10911045 (panel-cntl) and 1 WPW10250742 (drawer)
Hector Z.
OVEN WHIRLPOOL CWG3100AAS13 "Replaced oven igniter, checked amps (3.4). Tested ok."
James G.
REFRIGERATOR JENN-AIR JFC2290REM00 Needs new rail and cabinet sealed ; rqstng P&A on 2 8201712 (SEALER)s and 1 WP13055901 (slide)
Hector Z.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Both compartments of the refrigerator not cooling . Checked unit and found shorted compressor relay. Replaced relay and cleaned the condenser coils. Tested ok.
Hector Z.
FREEZER KITCHENAID KBFN402ESS01 "Replaced top and bottom pivot block and contact mullion (Catch). After replace the parts mullion bard still not been straight, removed bard and added a piece a foam in between the door liner and the door gasket. Also the right hand side door doesn't have to much suction. Contacted the tech line and he said that if the door is making full contact with the cabinet is ok. Tested ok"
Hector Z.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Replaced main control, and reprogrammed. Tested ok."