Daniel L.

WGD4815EW2 WHIRLPOOL DRYER- Customer complaint drier is not heating , found disconnected wire at heat sensor , not allowing igniter to turn on installed and secured wire tested checks ok.

mitch l.

Found unit not going into defrost and evaporator frozen over. Found communication issue between thermistor and main control. Ordering control, thermistor and harness

Tyler F.

WRF736SDAM14 WHIRLPOOL REFRIGERATOR- Customer complaint is ice maker is not working, Cycle tested ice maker and failed test. Removed and replaced W11188383 ice maker tested all works good at this time.

Tyler F.

KUCK03ITBL0 KITCHENAID COMPACTOR- Customer complaint is drawer will not close all the way. Found debris in the tracks causing the door to not close all the way. Fixed and tested all works good at this time.

Tyler F.

WRX986SIHZ00 WHIRLPOOL REFRIGERATOR- Customer complaint is ice maker made one batch of ice then stopped. Cycle tested ice maker found error code E2. Removed and replaced W11188383 ice maker tested all works good at this time.

mitch l.

KSGG700ESS1 KITCHENAID RANGE- Customer complaint is unit is cooking uneven, customer doesn’t know how to self clean. Instructed customer on how to self clean unit, customer will start using the connect bake function to help with more even heating. Found broil igniter is not arcing correct. Fixed and tested all works good at this time.

Tyler F.

WRS325FDAM02 WHIRLPOOL REFRIGERATOR- Customer complaint is light is no working in the unit. Removed and replaced 2 Wpw10515057 LED lights. Tested unit all components works good at this time.

mitch l.

WRT314TFDB00 WHIRLPOOL REFRIGERATOR- Customer complaint of no cool in both compartments. Found sealed system has leak and or restriction. Quoted for sealed system repair customer declined due to repair cost more than unit.

Tyler F.

WGD5790SQ0 WHIRLPOOL DRYER- Customer complaint is unit shuts off on its own and timer is not advancing. Removed and replaced WP8299766 timer. Tested all works good at this time.

Steven W.

WTW5000DW0 WHIRLPOOL WASHER- Unable to put into diagnostics. No LEDs except internal LED. Disconnected loads from control- still won’ t work. Needs main control. Replaced W10634026 main control. Ran diagnostics. No error codes. Ran calibration, auto test cycle. Not draining. Needs drain motor.( drain motor overheating ) Replaced WPW10581874 drain pump, cleaned drain baffle( from bottom ). Ran diagnostics- ok. Ran calibration, auto test cycle- passed. Unit fills, agitates, drains, rinses,& spins properly.

Steven W.

WFG515S0ES1 WHIRLPOOL RANGE- Found left front burner not lighting properly, unit is needing left front burner head. Removed and replaced WPW10515455 left front burner head. Unit Tested ok Burners are igniting properly.

Steven W.

ACC6340KFB00 AMANA COOKTOP- Found ground wire, wiring harness burnt, indicator lens broken. No electrical failure found( terminal blocks, surface elements are ok. Needs lens( safety feature ), main harness, ground wire. Replaced indicator lens, cooktop and main harnesses. Repaired ground wire Cooktop is working properly. Parts installed 7730P012-60 (indicator lens) W10845395 (harns-wire) W10845396 (harns-wire)

mitch l.

KSSS48QKW02 KITCHEN AID REFRIGERATOR- Found ice maker get stuck on harvest, mold heater not working, found low resistance in heater only approximately 9 ohms(72 ohms normal) removed and installed new 4317943 ice maker. Test for water fill ok.

Isidore A.

JDB9800CWS1 JENN-AIR DISHWASHER- Found no faults test heater ok approximately 7 amp draw from heater ok. Customer instruct rinse aid use and location, customer did not have an owners manual not supplied, now has a downloaded version. Recommend cycle selection running hot water before use, phone support already explained. I put some rinse agent in dishwasher with hot water and demonstrated rinse aid function rinse agent not used before coming. customer to use dishwasher to verify drying results on their own. No problems found at this time.

Cesar H.

WOS51EC0AS04 WHIRLPOOL OVEN- Failed thermal fuse, cutting off power to unit. Removed and replaced WPW10545255 (FUSE-THRML) unit tested good.

Cesar H.

MSD2456GEB WHIRLPOOL REFRIGERATOR- Complaint no cool, found unit not running defrost cycle tested circuit to heater, found open defrost bimetal. Bimetal failed because water got in it and then froze splitting and damaging bimetal. Replaced WPW10225581 bimetal and cleared ice from evap unit tested good.

Cesar H.

MGDB765FW0 DRYER- Customer instruct on touch panel they are pressing to hard and unit does not recognize touch instruct customer to not press hard to simply touch selections unit tested good

Cesar H.

WRX735SDBM00 REFRIGERATOR- Found failed ice maker, not sending power to water valve to fill with water. Replaced W10882923 (Icemaker) unit tested good.

mitch l.

WRX735SDBM00 WHIRLPOOL REFRIGERATOR Found failed ice maker not sending power to water valve to fill with water. Replaced W10882923 ice maker unit tested good.

Cesar H.

WTW6600SB1 WHIRLPOOL WASHER- Complaint unit found balance in almost every load, tested unit found worn suspension replaced and unit tested good. W10820048 (SUSPENSION) W10435302 (BEARING)

Cruz B.

AFD2535DEB WHIRLPOOL REFRIGERATOR Unit is not cooling inside both refrigerator and freezer compartments, I then removed back freezer panel and found no frost pattern, pulled unit out and removed back panel and found compressor to be running, cold, rail gear is stripped and won't track right, ordrng 1 12002500 (gear), WPB2150504 (drier) Installed new parts (drier, gear) into unit. Charged system with 134a, found no leaks, freezer compartment is getting cold, unit is working as designed.

Albert P.

WTW6700TW1 whirlpool washer, Checked unit in diagnostics retrieved error codes. Ul/ol. Proceeded to do a drain and spin cycle within 3 mins unit flashed code ul, checked suspension rods and bearing they seem ok, tub floats and moves freely. Remove rotor to inspect stator found multiple cracks on stator motor. Informed and provided estimate, he declined repair due age,cost, and the reviews of the machine he saw online. I informed that if he changes his mind we can repair it by Monday. If custimer calls in I’d need a stator and Rps sensor for unit

Francisco S.

Removed and replaced parts listed, asked cx to monitor unit for proper temp. Cx also kept asking me about the lemon law and if it applied to her refrigerator. Informed her I am not a lawyer and cannot provide legal advice. I did this politely. And informed her I was there to service the unit and do the best I can to help her out. Documented service with Wpl tech line Mark.Sr#7722458379

Aaron B.

MVWC565FW1 maytag washer cold water valve was not working , tested , replaced the water valve operations normal after repair found customer was using way too much soap advised to use way less operating normal now

Aaron B.

whirlpool refrigerator WRS571CIDM01 Unit touch control panel was dead nothing working pulled u I board tested pins and power none there pulled kick plate checked the connectors the yellow connector was backed out reinstalled all the connectors tested ops normal now customer said the manufacturer concession the parts and labor called office to variety they verified concession collected trip charge 115.00 paid card operating normal now

Aaron B.

This unit is a microwave and oven combo light bulb is out in the microwave to replace unit has to be pulled out and the top potion of the microwave board asm removed and replace a halogen bulb not customer accessible also microwave door springs are busted ordered parts needs extra authorization to repair ; rqstng P&A on 1 WP4452395 (spring LEFT) and 1 WP4452396 (spring RT) and 1 WPW10440740 (lmp-basles) and 1 WPW10490593 (housng-lmp)

Aaron B.

Unit is no longer defrosting has a bad Defrost harness 33.93, defrost board 185.94 unit is no longer defrosting parts needed to correct the cooling issue est to repair total 441.36 , trip charge 115.00 labor 90.00 parts 219.87 tax 16.49 totaling 441.36 mrs declined to repair at this time

Albert P.

WHIRLPOOL DRYER NOT HEATING GOUND UNIT VENT WAS BLOCKED BY LINT, CUSTOMER INSTRUCT ON USAGE OF DRYER

Jesus C.

IUD8555DX3 IKEA DISHWASHER Customer states that unit is not starting. Checked unit and ran diagnostics found error code. Diagnostics passed. Instruct customer on soap usage and maintenance on unit. Unit is working as design.5-1. Door stuck open

Albert P.

Albert P.

KITCHENAID REFRIGERATOR KBSN608ESS00 Customer states that unit is not cooling. Checked unit and found the return vent iced up again. Seal liner and assure gasket are properly sealing again. Techline document. Door sealing Seal liner

Jesus C.

Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Steamer was not working. Defrosted as much ice as possible. Removed control board and installed new W11191182 (CONTROL BOX). Customer also doesn’t have unit grounded properly. Advice to use a 3 prong extension. Customer is going to defrost unit.

Jesus C.

MAYTAG DRYER MGDX700XL1 Customer states that unit is making a noise. Checked unit and found a bad idler wheel also found vibration on exhaust when motor is on. Gave customer quote and approve service. Removed top panel and from panel. Removed drum and vacuum out unit. Installed new 4392067 (DRYER REPAIR KIT)and assembled unit. Unit is working as design.

Jesus C.

WHIRLPOOL REFRIGERATOR WRF535SMB00 Customer states that unit is freezing the freezer. Checked unit and found the left bottom gasket not sealing creating frost in unit. Heated the gasket and confirmed to unit. Also sealed the liner on both compartments. Unit is working as design

Jesus C.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Customer states that unit is stopped cooling completely several times. Checked unit and tested all components. Ordering control board.; ordrng 1 WPW10503278 (refer elect cont brd) stopped cooling completely several times. Checked unit and tested all components. Ordering control board. Unplugged unit and removed control board. Installed new control board and assembled unit. Programmed unit with code on label. Unit is working as design.

Jesus C.

MICROWAVE WHIRLPOOL GH5184XPS4 Customer states that unit door is broken. Removed screws and I clipped door. Removed broken handle and installed new. Assembled unit and tested. Unit is working as design

Hector Z.

JENNAIR RANGE JDS9860AAP Customer complaints of range cook top electrodes not sparking and unable to read the display. Checked unit and found shorted spark module and worn out Clock. Ordered both and reschedule. Service call $115.00, Labor $175.00, Spark module (Part #8215557) $122.93, Clock (WP5760M302-60) $289.85, Tax $33.02. Total:$735.80. Customer will pay now Service call Labor $290.00 and the difference in the next visit Replaced clock (Main computer board) and cook top spark module. First control was defective ( Convection fan motor relay stuck close). Tested ok. Customer paid in full

Hector Z.

WHIRLPOOL dishwasher WDF310PAAS5 not draining the water all the way. Set unit in diagnostic and found noisy pump. Checked pump and removed debris.

Hector Z.

Released ice maker bucket rail. Tested ok.; Job Cmpltd,

Albert P.

MDB4949SDZ0 MAYTAG DISHWASHER unit doesn’t have any power.Tech found wire nut loose on power cord. Tech removed and re secured wire nuts on power cord. Unit now ops as intended. Ran unit through rapid advance and unit fills, heats, rinses and drains. Job complete

Michael M.

Cx states unit leaves dishes dirty and extremely wet.Tech found user not using rinse aid. Tech explained why rinse aid is important and filled reservoir with demo bottle supplied.Tech ran normal cycle and unit fills, heats, rinses and drains. Dispenser door is functioning.Airgap is clear, no faults stored in diagnostics and unit is operating as intended with no operational issues.Tech asked cx to demonstrate how they load the unit as lady is very demanding and abrasive towards tech. Tech waited and found cx was improperly loading dish ware. Tech properly loaded unit. Unit works fine. Cx is cranky about her Maytag unit not as good as her 20 year old KitchenAid DW.

Michael M.

washer will not start when stress start.Tech entered diagnostics and and found no faults stored. Ran unit through auto service test and passed with no issues.Start button tabs are broken so start button will not engage properly. Needs platinum control panel p/n 8181885 ordrng 1 8181885 (PLATINUM CONTROL PANEL)

Michael M.

whirlpool dishwasher WDT7800SAEM Customer states won’t drain.Tech found obstruction in airgap. Removed obstruction and unit drains. Ran unit through rapid advance with no issues.

Danny G.

MVWC425BW0 MAYTAG WASHER. Making noise when filling and spin cycle Replaced water valves Replaced gear case Reinstall washer Calibrated washer Ran a self test and unit completed with no issues No water leaks Unit is working properly

Danny G.

Called tech line and they advised if power to board is good and wired properly then replaced board Check power supply and it’s good check power to control and it’s good Need to order parts and rs call ; ordrng 1 WPW10453983 (cntrl-elec)

Danny G.

KUIX305EBL1 KITCHENAID ICEMAKER Not making ice Found circulating pump not running after fill cycle Replaced and install pump W10908287 reinstall ice maker Ran a self test cycle and unit completed with no issues

Danny G.

WTW7300DW0 WHIRLPOOL REFRIGERATOR F0E5F8E1Unit is stopping b4 spin cycle Put unit into test mode and found error codes above Found drain pump clogged and loose change underneath wash plate. Provided cod estimate to client Service call 115.00Labor 135.00Total 250.00 Client agreed to get unit repaired. Removed and cleared drain pump and remove all change from washplate Reinstall washer Calibrated washer and ran a test cycle unit completed with no issues No water leaks

Albert P.

MDB8751AWW MAYTAG DISHWASHER Racks are rusty and falling apartAccording to marcone parts break down upper rack is discontinued Unit is not repairable due to part being discontinued Control panel is not responding properly Advised client to get in contact to mfgr And not to use if she is scared of a fire

Danny G.

KRFF507ESS01 KITCHENAID REFRIGERATOR Unit has frost build up inside fridge evap cover Doors are sealing properly Need to order parts ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui)

Andrew P.

Found rosin paper stuffed up under unit and causing the unit not to cool properly. Instructed Cx that this was causing the unit not to cool blocking coils cannot cool properly. Cx okays repair at this time

Patrick C.

ART106TFDW01 AMANA REFRIGERATOR, When I arrived apartment management was closed but unit was outside so I went ahead and fixed. Removed and replaced condenser and recharged unit with 4.7 oz of r134. Took charge no leaks. Left out side where it was and as I was driving away maintenance showed up. Told him to plug in unit it’ll work just fine

Patrick C.

Found the customer having issues with the unit not heating in the oven. Top works just fine. Checked unit out and found switch on regulator in off position. Corrected to on and tested unit. Found ignitor bad. Pulling only 2 amps. Needs new ignitor W10918546. Quoted 190. Removed and replaced part . Tested unit. All ops checked good

Patrick C.

KRMF706ESS01 KITCHENAID REFRIIGERATOR Found the unit out making ice for 3 days. And as of last night it dropped 2 loads of ice. Checked optics and temp sensors. All checked good. Checked ice maker fault codes. None stored. Will replace ice maker. Removed and replaced ice maker W11188383 tested unit. All ops checked good

Patrick C.

Customer stated that he unit isn’t drying and randomly powers down in the middle of a cycle. Checked heat and it cycled properly f2e1 stuck key error was stored. Suspecting bad control panel. Needs to be replaced ; ordrng 1 W11126011 (panel-cntl) Removed and replaced part tested unit all ops checked good

Patrick C.

Found the customer having issues with the unit not wanting to drain. Checked out the unit and the pump was getting sufficient power but impellers found broken. Needs new pump ; ordrng 1 WPW10661045 (drain pump) Removed and replaced pump. Calibrated and ran test mode . All ops checked good

Patrick C.

Found the unit intermittently making ice. And was making when i arrived but the unit wasn’t producing ice for 3 days. Needs new ice maker and control board to completely take care of issue ; W10811881 (cntrl-elec),When I opened ice maker it was wrong one. Need to reorder Removed and replaced control ; ordrng 1 WPW10251076 (icemaker), Removed and replaced ice maker

Patrick C.

Found the tops rack falling down. Needs new adjusters. And tracks. Removed and replaced tested unit. All ops checked good. USED WPW10546503 (adjuster) W11048934 (Track) W11048936 (Track)

Patrick C.

WRX735SDBM04 WHIRLPOOL REFFRIGERATOR Found the units ice maker intermittently working and unit making a noise. Customer had the noise recorded. I have been running in to the similar complaint on other units and it seems to be the condenser hit the floor or some vibrations. Lifting the unit off the ground seems to remedy the issue. Removed and replaced ice maker and lifted unit off the ground. Tested unit. All ops checked good;

Raymond H.

WTW5000DW1 MAYTAG DRYER Upon arrival complaint was noise during operation. Inspected and found pulley had vibrated loose. Secured pulley and tested

Raymond H.

WRS321SDHZ00 WHURKOIIK REFRIGERATOR Upon arrival customer complaint was canbinent was hot to the touch, inspected and found loose connection at condenser fan. Secured connection and tested, unit functions normal now.

Raymond H.

IBS650PXS01 IKEA OVEN Upon arrival unit had PF and cx stated unit would not work. Cleared PF code with enter button. Tested unit all ops fine. Contacted Kurt SR7722456029 and discussed. Most likely supply voltage coming into unit is weak causing issues. Unit functions as designed

Raymond H.

MVWC565FW1 MAYTAG WASHER Upon arrival hot and cold reversed causing motor to spin at 500 rpm. Swapped hoses and tested unit. Calibrated unit, unit functions as designed. instructed cx on proper use and care of unit

Raymond H.

KSF26C6XYY04 KITCHENAID REFRIGERATOR Upon arrival unit wasn’t cooling as it should and no ice. Found unit has silver RC evap. Quoted on repair of compressor and evaporated install of 350 labor plus 115 SC. Cusomer will call back to verify if they want repair.

Billy J.

WRX735SDHW00 WHIRLPOOL REFRIGERATOR Upon arrival customer states ice dispenser doesn’t work properly states ice will get stuck at shoot then a bunch will fall out states it happens a few times a week he states tested unit and dispenses ice just fine called tech stated there is no fix and to make sue unit is level

Albert P.

WRS325SDHZ01 WHIRLPOOL REFRIGERATOR Upon arrival freezer evaporator is completely frozen customer stated this fridge has already been replaced once found freezer W10911770 2315549 found thermal fuse bad and unit not going into defrost also ice has surrounded the fan affecting performance ; ordrng 1 2315549 (motor evaporator) and 1 HARNESS (HARNESS) removed and replaced harness and motor retested job complete

Billy J.

WRS571CIDM01 WHIRLPOOL REFRIGERATOR Upon arrival stated active appliance has been out here 3 or 4 times and replaced ice maker 3 times and unit never made ice they stated it’s been over a year apron arrival inspected wire harness at bottom of door and 3 wires are broken to ice maker unit needs new door ordrng 1 LW10691266 (dor-fip) removed and replaced door retested job complete unit now has volatage going to ice maker

Billy J.

KODE500ESS02 KITCHENAID RANE, F6e9 W11179310 W10801665 Upon arrival stated unit not operating found unit is giving f6 e9 appliance communication tested unit will be ordering both appliance managers boards also requesting extra labor do to needing to uninstall the unit lights do not come on as well boards are not communicating ; ordrng 1 CONTROL (CONTROL) and 1 W10801665 (cntrl-elec) Upon arrival uninstalled oven removed and replaced both controls retested job complete

Billy J.

KITCHENAID RANGE KCGS556ESS01, Upon arrival cx stated that he came home and one of the burners were on and another burner was clicking he stated that his cat possibly jumped on unit and turned on I tested and all knobs lock and won’t engage until it is pushed down working as designed job complete informed cx needs to watch cat

Dane K.

Upon arrival the unit would not power up. Found a loose connection at the main control power cord. Secured connection and tested unit. Unit functions normal now;

Dane K.

WASHER FRIGIDAIRE FAFS4272LA Upon arrival the door would not lock. Removed and replaced lock 131763256 and tested unit. Unit functions normal now.

Dane K.

Upon arrival the burners would not light and cx said as soon as they start cooking on the cook top the control will start beeping. Turned on all burners on high lighting with lighter and let them stay on high for 10 min. Never reproduced beeping from control. Unit needs new harness and module for cook top lighting issue. Called tech support and talked Paul to cx is not cooking according to use and care. Pot has to be at least 3 inches from controls. No repair suggested for control issue because it is caused by cx,

Dane K.

Upon arrival the unit was not cooling. Found fan covered in ice and burned up. By passed bi metal and forced defrost and no voltage leaving control in forced defrost. Unit needs new control and new fan; ordrng 1 WPW10285199 (cntrl-elec)

Dane K.

KRMF706ESS01 KITCHENAID REFRIGERATOR Unit was not making ice. Ice box fan not running. Unit giving an e5 timed ice code due to high temp in ice box. Control was sending pulsating voltage to ice box fan. Reset control and icebox fan stating running and proper voltage leaving board. Customer on solar power. Instructed to get filter adapter

Dane K.

LFHB2741PF FRIGIDAIRE FRIGIDAIRE, Upon arrival the top half of the freezer evap was iced over as well as the icemaker evap. Called tech support and talked to Ronnie. Per Ronnie at tech support unit no further repair suggested. Unit not repairable

Dane K.

Unit is on back botch per Kayla at Lowe’s service advantage repair not covered. Bill for service call and diagnostics

George Y.

KGRS505XSS01 KITCHENAID RANGE Found range center burner selector no turning need to replace. Installed new valve WPW10298678 tested check out ok complete .

George Y.

MVWC565FW0 MAYTAG WASHER Found washer working Ok put into diagnostic check out ok customer instruct machine working ok . No dents or dings cause by tech customer ok.

George Y.

MGD3500FW0 WHIRLPOOL DRYER, Found dryer working ok customer concern about burnt mark on flange of back of dryer customer instruct unit has good air flow ducting ok instructed that is normal wear and tear softeners residue customer dryer ok.

George Y.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Found refrigerator with water in fresh food area remove cover on freezer not plug reposition gasket drop temp just a notch clear out all water debree checking ok now . No dents or dings cause by tech customer ok

Kenneth M.

WHIRLPOOL WASHER WTW6600SW2, Found unit is leaking due to worn tub basket seal. Need to to replace bearing kit. Tub ring cracked broken and ripped ordering new tub ring suspension as well due to suspension weak. Will order parts.1 W10435302 (bearing) and 1 W10820048 (suspension) and 1 WPW10130807 (ring-tub) Installed bearing tub ring and suspension. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician

Erick S.

kitchenaid refrigerator KSSC48QMS02, Found unit with sealed system issue. Found heat exchanger leaking FREEON. Prior notes say exchanger was replaced. But it was never replaced. Ordering evap compressor and heat exchanger. Did not charge customer anythng and unit still not working. Rescheduled customer for Monday 7-2-18 for real repair. R4317421; ordrng 1 8201818 (exchanger) and 1 W10841139 (compressor) and 1 WP2306094 (evaporator), Installed compressor evap and heat exchanger. Drilled 1 inch hole in back of fridge. Charged system with 7.75 oZ of R134A refrigerant and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused b6 technician. No leaks found at this time. Pressures checked good. Freezer cooled 15 degrees before departure. And fridge cooled 7 degrees.

Erick S.

whirlpool refrigerator WRX998SIBM00 Cycled and found it not cooling due to frozen evap. Found unt with failed thermistor causing error. Unit will need thermistor and evap motor.; ordrng 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire) Installed new parts on unit. Retested and fan is now running providing air flow to rc. Unit tested normal ops.

Erick S.

frigidaire refrigersator LFSS2612TF0. Ordering parts; ordrng 1 241798231 (ICE MAKER) and 1 242252702 (valve), Cycled unt and found ice maker getting voltage but not responding causing it not make ice. Replaced ice maker it cycled and filled with no errors. Job complete

Erick S.

frigidaire refrigerator FGHS2631PF4A, Cycled unit and found not cooling in rc sections due to damper door being closed. Found frost formation around it preventing it from opening. Defrosted build up. Tested door and now is opening and closing. Cold airflow is now cooling in rc section

Erick S.

whirlpool refrigerator WRF535SWHZ00, Cycled unt and found it not dispensing water. Accessed water valve and found bad connector. Repaired connector and secured harness. Retested it and now it’s dispensing water and ice maker cycled and filled with no errors

Erick S.

maytag washer MGDB835DW, Unit making noise due bobby pins in pump. Removed found items. Retested it and it passed all tests with no errors

Erick S.

WRX988SIBM01 whirlpool refrigerator, Cycled unit and found unit not cooling due to frosted over evaporator in rc. Thermistor is failing and fan is no longer running causing poor cooling. Both will need to replaced W10633627 (motor-evap) Installed new parts on unit. Retested it and unit is now cooling in both sections

Erick S.

KRSF505ESS01 whirlpool refrigerator, Found door not closing due kick-plate not aligned correctly causing door not to close. Repositioned kick plate to correct position. Retested doors and they are now closing with no error

Enrique R.

whirlpool refrigerator GI0FSAXVY011, Inspected a whirlpool refrigerator . Customer complaining , frost build up and leaking underneath . Clogged drain . Installed new drain tube kit W10619951. All functions checked normal . No leaks

Enrique R.

whirlpool refrigerator WRF990SLAM02, Inspected a whirlpool refrigerator not cooling. I diagnosed the unit, found RC evaporator fan motor is not working. Evaporator frosting up, the user interface not displaying the numbers correctly. I will replace the evaporator motor, wire harness and user interface . 1 W10759670 (cntrl-elec), Replaced central electric kit , motor evaporator and wire harness assembly . Removed the evaporator frost . All functions checked normal

Enrique R.

WFW92HEFC0 whirlpool washer, Inspected a whirlpool washer . Customer complaining , unit not starting the wash cycle . Displaying error codes . I diagnosed the unit , found f9e1-long drain , f3e1-water level system error and f8e3-overflow condition . ; ordrng 1 W10903220 (trap) and 1 W11201293 (CENTRAL ELECTRIC ) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water), Replaced the central electric ,sensor , d pump and trap . Ran wash test . All functions checked normal at time of service . No leaks

Albert P.

WRF535SMBM00 whirlpool refrigerator, Replaced the diffuser WPW10594330 and RC thermistor 12002355. Customer was complaining that refrigerator frosting the vegetables . All functions checked normal at time of service . No leaks

Enrique R.

WRF993FIFM00 WHIRLPOOL REFRIGERATOR, Inspected a whirlpool refrigerator . Customer complaining , RC ice maker stopped making ice . I replaced the ice maker W10898228 and ice fan W10865318 . All functions checked normal at time of service

Andrew P.

KBFS20EVMS13 KITCHENAID REFRIGERATOR, Inspected kitchen aid refrigerator . Customer complaining , RC freezing the vegetables . I found the diffuser was stuck open . I replaced the diffuser and thermistor wire harness . All functions checked normal at time of service . No leaks .

Timothy J.

GX5SHDXVB03 WHIRLPOOL REFRIGERAOR, Inspected unit and found the drawer rails door not glide easily and the FC door needs to be forced shut . Found the evaporator drain is clogged with ice. Unit needs a p trap for the drain issue . Customer stated the IM does not work. Found the IM is bad. D7824706Q (ice maker) and 1 W10619951 (drain tube) Installed drain tube and IM. Tested IM. IM cycles normally. Lubricated tracks for better door closure

Ian B.

WRX735SDHZ00 WHIRLPOOL REFRIGERATOR, Inspected unit and found the FC door switch was frozen. Removed switch and thawed. Removed liquid from inside the switch . Reinstalled and tested. Light working correctly

Timothy J.

WTW7500GW0 WHIRLPOOL WASHER, Customer states that sometimes the unit leaves the clothes wet. Sometimes there is soap on top of the clothes still and sometimes the clothes do not appear to be wet. Checked for fault codes and found : F3E2(inlet thermistor fault),8-1(long fill),2-1(stuck key) There is no tech manual on service matters called WPTS (7722455968). Ran a service test, the unit passes. The screens are clear the water supply is good. The unit is connected to a one inch copper pipe but a siphon break is installed and this pipe drains a bout 5’ away from the unit. Ran a few different cycles with the unit empty and they all seemed to take too long to add water. In fact the reason I tried so many cycles was because I got tired of waiting 5-10 minutes for the unit to start filling. Ran a clean cycle hoping it would not potentially need items in it to move beyond the sensing stage and the unit finally filled. WPTS says to put the unit on a dedicated CKT and to instruct the customer

Albert P.

MEDC300BW MAYTAG DRYER, Customer states this has happened several times before. Inspected unit and found it has the correct power. Unit has an open exhaust heat fuse. Noted ducting is crushed and does not fasten to the wall duct. The wall duct does not hang out far enough for the vent tube to attach. Replaced fuse and connected the vent to the back of the unit. Vent hardware does not hold the vent tightly and it took several tries to install the unit without knocking it off. (The RR leg is a brick which makes this more difficult. Instructed customer that repeat calls for this could be subject to a service charge of $115 if it is found the issue is because of ducting. Warned customer this is a safety fuse, it opens when temperatures get higher than its safety rating. ; used 1 WP3392519 (THERMAL FUSE)

Ian B.

whirlpool dryer EED4400WQ0, Tech found unit has blown blower fuse. Replaced fuse from stock. Unit now tests good. ; used 1 WP3392519 (THERMAL FUSE)

Albert P.

FRIGIDAIRE RANGE LFEF3054TFC, 9:55, Tech found unit had breaker blown across l2. Reset breaker. All of units functions now tests good. Advised customer that electrician may be needed to further diagnose weak breaker.

Ian B.

GE DISHWASHER GDT580SMF2ES, Tech found that middle spray arm is broken. Need new spray arm for repair. Please direct ship spray arm to customer ordrng 1 WD35X10393 (spray arm). spray arm delivered.

Ethan S.

MDB8979SFZ2 MAYTAG DISHWASHER, Upon arriving to the customers home and found that the customers latch is not functional eating right with the main control also exchanged actuator W10913953 (Actuator) W11116498 (CNTRL)W10838613 (LATCH)tested unit unit checks good with no issues job is complete

Ethan S.

MAYTAG DISHWASHER MDB8979SFZ2, On arriving to the customers home customer stated that the unit was not filling up water found that float switch and valve replaced tested unit checks good with no leaks job is complete

Ethan S.

WTW8200YW0 maytag washer. unit was making a loud noise like a jet taking off found the unit needed a new bearing quoted customer for the part and labor customer said that was too expensive and did not want to go forth with getting unit fixed job complete

Ethan S.

WRS571CIDM02 whirlpool refrigerator. Upon arriving to the customers home customer stated unit to Spencer was not dispensing water down valve to be bad replaced tested job complete; used 1 WPW10341320 (VALVE-INLT)

Albert P.

whirlpool oven WOS51EC0AB04, On arriving to the customers home customer stated unit was not locking I did let the customer know that the lock button on the control is just for the controls only Also customer said the front door on the glass had a fog to it I did let customer know he is out of his 30 day cosmetic warranty job is;

Ethan S.

WED8500BW0 whirlpool dryer. On arriving to the customers home customer stated the door was not closing found latch to be bad replaced tested job complete; used 1 279570 (CATCH DOOR DRYER)

Chris M.

amana dryer NED4655EW1 Customers issue is that there dryer was not heating. After arriving first thing I checked was power at the outlet going to the dryer found that I’m only getting 120 V instead of 208-230v. I went ahead and pulled back cover off just to make sure all switches were good everything checked out good showed customer and inform them that the issue is the power coming to the dryer. Told him to have a license electrician come out and fix issue

Chris M.

whirlpool washer WFW5090GW, Customers issue is that new wash machine was shaking all over the place. Upon arrival I noticed that shipping bolts were still in. I removed All shipping bolts and then round of systems test everything checked out good.

Irvin F.

MVWB835DW3 WASHER MAYTAG, The unit is not getting water in the unit. Dry agitating. Checked errors found codes: F3/E2-INLET WATER TEMP FAULT, F2/E1-STUCK BUTTON. Cleared codes. Checked the valve in test mode hot and cold will not open. Checked ohms value, out of range. Need replacement valve. ; ordrng 1 W11165546 (VALVE) Removed hoses, console and power. Replaced inlet valve. Assembled unit fully. Powered unit ran valve test, hot and cold, passed. Ran test 51, passed.

Irvin F.

whirlpool refrigerator WRT1L1TZYT01, ice buildup in freezer and dripping in fresh food section. Found the evap motor is dragging. Running slow. Power is correct but fan is not moving efficiently to move air. Replaced evap motor decided the drain and evap area. Powered unit, all ops normal. ; used 1 WP2315539 (MOTOR-FAN)

Irvin F.

WRT311FZDW01 whirlpool refrigerator. door not closing. Found the legs need to be level. Leveled unit. Door closes properly. All ops normal

Douglas P.

WDT750SAHV0 whirlpool Dishwasher. leaking water found sump assembly to be broken need to order new sump. Unit needs something simply due to lock on subassembly broken causing water to leak; ordrng 1 W11087376 (pump&motor)

Albert P.

WRF535SWHW00 whirlpool icemker, Customer states unit on making ice found icemaker what cycle but did not fill not sending voltage to water valve icemakers bad remove and replace icemaker unit working properly; used 1 W10884390 (ICEMAKER)

James R.

whirlpool refrigerator WRF535SMBM80, Customer states icemaker not working properly will not cycle right found icemaker not operational removed and replaced icemaker unit cycled and filled unit working properly; used 1 W10884390 (ICEMAKER)

James R.

WDTA50SAHZ0 whirlpool dishwasher, Unit not draining found drain pump hot to touch but not working pump is bad r/r pump unit is working properly ; used 1 W10876537 (PUMP-DRAIN

James R.

KDTE104EWH3 kitchenaid dihwasher, F7e1 error code. Found heater to be shorted also caused control to short out and not some power to heater as well unit needs new heater and control; ordrng 1 W10703867 (heater) and 1 W10909703 (cntrl-elec) Dispenser lid broke. Need to order dispenser ; ordrng 1 W10861000 (detergent dispenser) removed and replaced allparts

James R.

WRT314TFDB00 whirlpool refrigrator, Compressor ohmed out of spec and there is a cracker drawer. Unit needs compressor and drawer; ordrng 1 W10872066 (pan-crispr) and 1 WPW10507886 (compressor) R&R both parts. Compressor came on then shut off. Found timer to be shorted. Unit needs new timer; ordrng 1 4388931 (timer,defrost adapt)R&R both parts. Compressor came on then shut off. Found timer to be shorted. Unit needs new timer; ordrng 1 4388931 (timer,defrost adapt) unit now working

James R.

whirlpool washer WTW7500GW0, Found neutral to be hot on unit. Tech line recommends customer have electrician come and check out electrical of house due to neutral being hot

Cruz B.

WFW95HEDW0 whirlpool washer, Unit is displaying error codes f5e3 and F3E2 tech states sensor switch and latch, found pump running,cx has to disconnect power supply from unit. Ordering parts latch, sensor switch ; ordrng 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl) Installed new parts ( door lock, switch wl) into unit. I then tested unit in a diagnostic test mode it completed wash drain spin lock and unlock, ck for codes found none as well no leaks

Cruz B.

WDF770SAFZ1 whirlpool dishwasher, Unit is not completing cycles, unit will stop at mid cycle cx has to reset unit at breakers for unit to work. Ordering part for unit.1 W11108143 (cntrl-elec) Installed new part (cntrl elec) into unit. I then put unit into a diagnostic test mode it completed wash drain dried, ck for codes found none as well no leaks

Cruz B.

whirlpool range WW30430P complaint is that inner glass is cracked, look at SD-QuickPic, (7100281) part is discontinued

Cruz B.

AFD2535DEB whirlpool refrigerator, Unit is not cooling inside both refrigerator and freezer compartments, I then removed back freezer panel and found no frost pattern, pulled unit out and removed back panel and found compressor to be running, cold, look at sd pics, (rail gear is stripped and won't track right), need bill to help. ; ordrng 1 12002500 (gear), 44.47, 1 WPB2150504 (drier) Installed new parts (drier, gear) into unit. Charged system with 134a, found no leaks, freezer compartment is getting cold, unit is working as designed

William L.

MEDB855DW3 maytag dryer, Reprogrammed sense try to 3 level, instructed customer how to calibrate since dry on unit

Cruz B.

AFI2538AEW AMANA REFRIGERATOR Found leak in water line, Repaired leak in the waterline,reattached water supply tested with no leaks.

William L.

KOCE507ESS04 KITCHENAID OVEN, Found oven bake & broil function not working, ran relay tests found no cooling fan functions, Gave estimate for repairs, Control brd W11179310 blower, W10861504 thermo limiter Replaced blower assy., thermo-cutoff, ran bake cycle, tested ok

Daniel P.

WRF736SDAM14 REFFRIGERATOR WHIRLPOOL. Customer complaint refrigerator not cooling icemaker not making ice , found frosted up freezer evap , deiced , found heater wire disconnected, reconnected and verified secured instructed cust allow 24 hours to reach proper temps call completed.

Daniel P.

AMANA REFRIGERATOR ASD2575BRS01, Customer complaint refrigerator door not closing, found tear in gasket causing magnet to slip out and obstruct door ., tear was clean enough to repair with tape , repaired and instructed customer call completed

Tyler F.

REFRIGERATOR KITCHENAID KRFC300ESS, Customer complaint is ice bin is filling with water and freezing. Found fill valve is leaking water into line causing ice buildup. Removed and replaced fill valve WPW10420083 tested all works good at this time

Tyler F.

KTTS505EBL WHIRLPOOL TRASH COMPACTOR, Customer complaint is the door was scratched on delivery and install. She had the company that installed come back and document but was never taken care of. Instructed customer that dents and scratches are only covered the first 30 days. Advised to cal, customer service to get authorization for door if possible.

Tyler F.

KRFF305EWH00 KITCHENAID FREEZER, Customer complaint is refer compartment is not cooling. Found diffuser got stuck. Fixed the diffuser and tested all works good at this time. Different issue than before

Tyler F.

WHIRLPOOL WASHER WTW5000DW0 Unit now will not start control will not go into diagnostics. Removed and replaced main control tested all works good at this time.

Tyler F.

WHIRLPOOL MICROWAVE WMH31017AS4 Customer complaint is microwave is not heating. Found failed magnetron and magnetron thermostat. Quoted customer to replace magnetron and thermostat. Customer declined estimate paid service call to the office.

Albert P.

MVWB765FW1 MAYTAG WASHER, Ran diagnostics. Had f0e3, f8e6 error codes. Cleared error codes. Found clothing stuck under agitator. R&R agitator, used blue lock tire.Ran load size calibration, auto test cycle- passed. Fills, agitates, drains, rinses,& spins properly. Complete.

Isidore A.

GF6NFEXRQ00 WHIRLPOOL REFRIGERATOR, Found power to ice maker, not running. Auger motor not receiving power from control. Need control, ice maker. EST 613.14. Customer declined repair. Complete

Steven W.

Ran diagnostics- ok. Found worn tub bearings, basket hub. Long job. Replaced tub bearing kit, basket hub.( had to break basket hub- seized ). Ran diagnostics- ok. Advised to let polio bond adhesive dry 24 hours before using, run clean cycle. Fills, agitates, drains, & spins properly. Complete.; pckd up 1 W10820039 (hub)

Isidore A.

KRSC503ESS00 KITCHENAID REFRIGERATOR, Removed refrigerator side shelves and drawers fan cover and old fan scroll. Defrost remaining ice from evaporator and thermistor install new thermistor W10743957 in new unpainted location and fasten installed fan scroll W11130211 and cover test operation ok at this time. Customer advised not to use at least 24 hours, to stabilize.

Isidore A.

WDF320PADB2 DISHWASHER WHIRLPOOL, Found and verified leaking removed old door gasket installed new gasket WPW10524469. Test dishwasher, not leaking at this time

Isidore A.

WGD75HEFW0 WHIRRLPOOL DRYER, Removed top panel , console and main board . Installed new console and main board, reinstalled top panel test dryer operation ok at this time

Enrique R.

Tech inspected a Whirlpool Refrigerator GD5SHAXKQ00. Customer stated that ice maker stopped making ice. Shorted module. Ordering 1 W10190935 (ice maker asy) Customer called again and said that icemaker was still not making ice. Tech went back out and diagnosed the ice maker, optics and inlet valve . Incoming voltage to ice maker = 120 v . Tech bypassed ( jumper ) the optic board ( shorted ) . The ice maker cycled , no fill . Tech found shorted optics and inlet valve. Ordering; ordrng 1 W10408179 (water vavle asm) and 1 W10757851 (cntrl-elec)

Enrique R.

Technician inspected a Whirlpool Refrigerator WRT318FZDW01. Customer complaining , both compartments not cooling . All components are working , but no frost pattern on the evaporator. Ordering; 1 W10507884 (compressor)

Timothy J.

Inspected Whirlpool Refrigerator WRX988SIBM and found it has a frost build up on the RC evaporator. The frost is very dense and the unit needs to be turned off 48 hrs with the doors ajar so the evaporator can defrost. Trying to remove the cover in this state can damage the sealed system or other sensitive components in the evaporator area. Ordering; 1 W10633627 (FAN) and 1 W10837236 (HARNESS THERMISTOR)

Ian B.

Tech found compressor inverter shorted by water drip in from water line hole in cavity on Frigidaire Refrigerator FGHC2331PFCA. Need inverter and mastic to seal hole. Bottom fresh drawer is also broken. Need drawer as well. Ordering; 1 240351240 (pan-crisper) and 1 5304512686 (INVERTER) and 1 5305877995 (compound)

Ian B.

Tech found that Frigidaire Range- Gas LGGF3043KFT all surface burner pilot holes clogged and buildup preventing spark ignition. 3 electrodes do not spark from shorted spark module. Need spark module for repair. Ordering; 1 316262404 (module),

Ian B.

Tech found that Frigidaire Refrigerator FGHC2355PF9A was not reassembled correctly and has loose and improper screws in auger box and icemaker. Tightened and replaced screws. FF door seal was out of channel and had tape interrupting it. Secured door seal. Customer is concerned about surface cracking on interior of FF compartment. Advised that this does not affect function. Bottom shelf is broken. Need shelf for repair. Ordering 1 240599803 (frame-deli cover)

Ian B.

Customer originally called in because their Whirlpool Dishwasher DP840SWPX2 was leaking water from the bottom. Upon arrival tech found that sprayarm is clogged and damaged. The unit is missing rubber track deflectors and has worn door seal. The leak is from the door seal and loose sprayarm. Ordering; 1 WP8528862 (deflector) and 1 WPW10164258 (arm-spray) and 1 WPW10509257 (gasket)

Chris M.

Upon technician's arrival found that dryer was shooting water out on the ground. Reason being customer was not given the hoses needed for this type of dryer this dryer is a heat pump unit. Ordering; 1 461970110583 (hose) and 1 461970110592 (hose) and 1 W10629345 (pipe)

Skyler b.

Technician found that Maytag Washer MVWC565FW1 is making a clicking sound and would not finish cycle. Tried multiple times to enter washer into diagnostics with no luck. So instead put washer in a drain spin cycle. Was able to see that lid lock was not functional also strike is kind of worn out. Also Notice the start button on the panel was sticking really bad. Ordering; 2 W10837741 (lid strike)s and 1 W10838613 (lid lock assembly) and 1 W10909736 (panel-cntl) and 1 W11162438 (CNTRL BOARD)

Chris M.

Technician found that customer is having same issue with coil icing up in KitchenAid Refrigerator KRFC704FSS00 compartment. Technician ran test 129 to make sure software version is up-to-date which it is, received 6.00. Also went over service Pointer W11033419 Dealing with this problem. Ordering; 1 W10818463 (gasket) and 1 W11167902 (EVAP COVER)

Irvin F.

Technician found that Frigidaire Refrigerator FFTR1821TW0 is not cooling. Nothing is on but the lights. Advanced the d-timer and nothing happened. Removed power. Then repowered unit and it came on advanced control unit shut down then again failed to power on again. Ordering; 1 241705102 (timer-defrost)

Irvin F.

Technician found that Whirlpool Refrigerator MRT118FFFM01 has an intermittently cooling issue. The units control is dropping power then coming back on in a restart then repeats. Unit needs new control. Ordering; 1 W11223735 (CONTROL)

Douglas P.

Tchnician went out to customer's house and inspected their Frigidaire Refrigerator FFHS2611LWA and found shelf broke on its own needs to order shelf. Ordering; 1 240323001 (bin,door)

Cruz B.

Customer stated that Whirlpool Dryer Electric MVWC4258W0 will not advance try to spin tub. Found that tub won’t spin and that the bearings are out on unit. Unit needs new gear case. Ordering; 1 W10721967 (drive pulley) and 1 W11035747 (gearcase).

Douglas P.

Found that Frigidaire Refrigerator's FFHS2611LBMA icemaker continuously fills flooding freezer found icemaker gears to be stripped need to replace icemaker. Ordered; 1 241798231 (ICEMAKER) Technician went back to remove and install icemaker try to cycle icemaker unit cycled but did not fill check voltage at water valve water valve is getting voltage but not operating needs valve. Ordering; 1 242252702 (valve)

Cruz B.

Found KitchenAid Dishwasher KDFE304DSS0 with adjusters on top rack that are broken and wheels on lower rack are missing. The customer then stated that they have found broken wheels inside tub after cycle before. ordering parts adjuster, 4 wheels. ; Ordering; 4 WPW10195417 (wheel)s and 1 WPW10546503 (adjuster)

Cruz B.

Technician Inspected Maytag Washer MVWX655DW0 and found wash plate and hub to be stripped causing wash plate to spin freely as well wash basket. Customer also mentioned that the basket will bang side during any cycle, ordering parts suspension rods, hub, wash plate ; Ordering; 2 W10528947 (drive hub kits) and 1 W10902814 (washplate) and 1 W11130362 (SUSPENSION RODS )

Albert P.

MDB8959SBS3 WHIRLPOOL DISHWASHER, customer instruct run cleaner thru unit has calcium build up collected $115 ;

Cesar H.

LGUB2642LE3 FRIGIDAIRE REFRIGERATOR, Unit not making ice per customer they had service few months ago by prior company and unit was labeled not repairable. It was documented with factory. Customer does not know why she has service today. I told customer that I would be starting over she indicated they want the same company that has been dealing with on going problem

Cesar H.

MAYTAG WASHER MVWC425BW0, Spin basket is worn and has play in the shaft cap checks failed and pump stalls ; ordrng 1 W10521298 (spin basket), 1 W11158831 (CAP),1 WPW10276397 (drain pump assy) Replaced basket cap and pump unit tested good.

Cesar H.

MAYTAG REFRIGERATOR MFI2570FEZ05, Complaint no ice checked unit found ice maker had ice stuck in the mold stopping motor from spinning cleared ice and it tested good

Cesar H.

WMH53521HZ WHIRLPOOL MICROWAVE, Complaint no heat found unit is not properly installed found flap on vent for microwave hits duct work on home before it’s fully open cutting off air flow causing magnetron to over heat and trip mag thermostat. Let customer know to contact builder

Cesar H.

WDT710PAHZ1 WHIRLPOOL DISHWASHER, , Customer instruct water to unit was turned off unit tested good ;

Albert P.

KITCHENAID MICROWAVE KHMS2050SBL0, Checked unit found cavity light would not turn off. Power and polarity checked good. Inspected in line fuse it is ok, moved on to testing door switches, found 2 bad switches W10727360 on unit removed and replaced parts listed tested ops unit now functions as designed. Collected service call fee parts and labor $217.25 on card

Francisco S.

WHIRLPOOL DISHWASHER WDF520PADW7, complaint pods were not dissolving and unit was not cleaning properly. Entered diagnostics and retrieved error codes 4-3 & 7-1 voltage checked on acu connector p5-1 and p5-2 found 120 vac present, ordering pump and motor assembly; ordrng 1 W11025157 (pump&motor) Removed and replaced part listed, tested ops unit working as intended.

Francisco S.

WHIRLPOOL FREEZER GB2FHDXWS0, Unit is cooling properly but it s making light frost on top right hand side. After further inspection I found a worn out gasket on the bottom portion magnet is missing on it. Ordering part and rescheduling for Saturday.; ordrng 1 WPW10436250 (gasket-fip) Removed and replaced FC door gasket. Unit now sealing properly.

Francisco S.

WHIRLPOOL REFRIGERATOR KFCS22EVMS2, Checked unit found unit undercharged. Inspected for leaks found none. Found Schrader valve a bit loose allowing refrigerant to escape system, vacuumed system and recharge to specs. Asked cx to monitor unit for proper temp. Unit working as intended

Hector Z.

whirlpool refrigerator WRB322DMBM00, Customer complaints of no ice production. Checked ice maker the ejection mechanisms got jammed with ice. Adjusted and cycled. Tested ok.

Hector Z.

WHURLPOOL REFRIGERATOR KRFC300ESS01, Customer complaints of freezer compartment light not working. Adjusted light switch and turn it on humidity control switch. Tested ok

Hector Z.

WHIRLPOOL REFRIGERATOR WRX735SDHV00, Customer complaints of water dispenser dripping. Flushed water line, unit is hooked to a reverse osmosis system. Advised to the customer about consequences due to the lack of pressure. Tested ok.

Michael M.

whirlpool refrigerator KRFC704FSS00, Customer states unit wasn’t cooling in fridge, had power unplugged to unit.Tech found fridge evap covered in ice. Used steamer and removed all ice obstruction. Replaced evap fan and cover assembly. Replaced control. Unit now cools. Advised to wait 24 hrs for correct temp

Danny G.

whirlpool refrigerator WRS571CIHZ00, Unit is not cooling. Found unit stuck in no cooling mode. Removed unit from no cooling mode. Unit kicked on and compressor kicked on Unit started to cool Advised client to allow 24hrs for unit to reach proper temp

Danny G.

IKEA MICROWAVE IBMS1455DS00, Unit is not working Found broken buttons and led lights are missing segments on number 8 Need to order parts and rs call ; ordrng 1 W10770413 (cntrl-elec) and 4 W11086664 (button)s and 4 W11116990 (button) Button are broken and led display not working properly Replaced and install control and buttons Reinstall microwave No cabinet damage Unit is working properly.

Danny G.

KITCHENAID DISHWASHER KDTE704DPA0, Unit is not starting a cycle and shuts off with in 5 mins And making noises Found unit not draining and making grinding noise when in drain cycle Provided cod estimate to client Service call 115.00Labor 150.00Total 265.00Client agreed to get unit repaired Removed front bottom custom wood kick plate Removed drain pump and cleared housing Found broken glass Reinstall pumpRan a self test cycle Unit completed with no issues No water leaks Unit is washing and draining properly Collected payment by check

Patrick C.

whirlpool cooktop SC8630EBQ2, Found the. Auto er having issues with a constant ticking noise. Coming from switch ignitor also 2 front ones don’t work. Needs new ignitors, theyre discontinued. Unit is safe to use if lit with match

Patrick C.

whirlpool refrigerator WRF555SDFZ Found the unit not making ice. Bucket was stuck finally got ops and found the ice maker cup full of water causing the water when it fills to fill ice bucket and everything gets stuck frozen. Need new ice maker and valve. Ordering fill tube too ; ordrng 1 67006317 (tube-water) and 1 WPW10312696 (water inlet valve), Removed and replaced parts tested unit all ops checked good at time of service

Patrick C.

whirlpool microwave WMH32519CW Found the customer having issues with the unit not wanting to operate properly. Display reading open/close door. Error occurring in the switches. Removed and replaced parts. Tested unit all ops checked good

Raymond H.

whirlpool refrigerator WRF540CWHZ00, Upon arrival unit had no water pressure. Had enough supply pressure, and voltage at valves. Replaced valve and tested unit. Unit functions normal now.

Raymond H.

whirlpool dishwasher WDF520PADM7, Upon arrival unit had a 71 code for heater disabled due to cold water entering unit. Put unit through diagnostic and heater turned on. Instructed customer on proper use and care of unit put unit through diagnostic mode to clear code.Unit functions as designed at time of service

Raymond H.

whirlpool dryer WGD8500DC4, Upon arrival cx complaint was noise during operation. Tested and found bad pulleys. Needed 2 repair kits. Installed and tested. Unit functions as designed.; used 1 4392067 (DRYER REPAIR KIT) from stock

Raymond H.

kitchenaid refrigerator KBSN608ESS01, Upon arrival cx complaint was popping or cracking sounds heard when in use. Inspected and found the noise cx was hearing is evaporator noises when refrigerant expands. Unit functions as designed at time of service

Dane K.

whirlpool dryer WED8500DC , Unit was not starting because it had no power. Connected unit to power, unit operated properly. ran a test, unit working as design. Unit was in need of power for it to work;

Dane K.

WHIRLPOOL REFRIGERATOR WRX988SIBM03, Upon arrival the unit was not making ice unit was giving a e5 fault code in test 56 meaning timed ice due to high temp. Freezer was at 22 and fresh food was at 41. Installed dryer and found leak in fresh food evap where the thermistor was clipped to it. Unit needs new dryer and new evap.; ordrng 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) Remove and replaced evap and dryer and recharged and tested unit. Unit functions normal now

Dane K.

KITCHENAID DISHWASHER KUDS30IXBL, Upon arrival the unit would not fill with water. Found the water valve not opening. Remove and replaced valve WPW10327249 and WPW10195039 tested unit. Unit functions normal now

Dane K.

WHIRLPOOL WASHER WTW6500WW1, UNIT HAS A BAD BEARING REPLACED AND Installed bearing W10435302 and tested unit. Unit functions normal now

George Y.

MAYTAG DISHWASHER Found washer drain pump exexively loud not draining check for debree ok replace drain pump. Office to call customer wen part in.; ordrng 1 W10876600 (drain pump) , Installed new drain pump tested check out ok complete. No or dings cause by tech customer ok.

Albert P.

KITCHENAID REFRIGERATOR KRFF305EWH00. Found refrigerator over freezing fresh food area need to replace damper ok to order part. Office to call customer wen part in.; ordrng 1 WPW10594329 (control) Installed part tested check out ok . No dents or dings cause by tech customer ok

George Y.

MAYTAG DISHWASHER MDB8959SBB0, Found dishwasher completely off check for power ok disconnected 110 on dishwasher put new but connectors retested checking ok drain powering up ok complete. No dents or dings cause by tech customer ok

George Y.

KITCHENAID REFRIGERATOR KRFF305EWH00, Found refrigerator freezer door not sealing from top molded reposition gasket testing ok . No dents or dings cause by tech customer ok

George Y.

ROPER WASHER RTW4516FW2, Found washer not draining properly customer has connectors to drain going outside of house not elevated check for errors no errors tested ok kept hose elevated customer instruct to get plumber to repair drain issue complete. No dents or dings cause by tech customer ok.; Job Cmpltd

Kenneth M.

Found unit with poor cooling due to evap fan motor not running. Unit is running and getting cold. Just not cold enoug due to no air circulation. Ordering new evap fan motor. Rescheduled customer for 7-14-18; ordrng 1 WPW10276647 (motor-evap) Installed motor evap and tested unit. Unit is now working properly. Fan is going no problem. And temps are cooling down. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician

Kenneth M.

maytag washer MVWB765FW0 Found unit with white soap spots still on the clothes at end cycle. Found unit not filling with much water. Ordering new control board. Not reading pressures. Instructed customer on proper loading techniques. And soap usuge. Rescheduled customer for saturday 7-14-18; ordrng 1 W10920541 (cntrl-elec) Installed control board and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician

Kenneth M.

AMANA REFRIGERATOR ASD2575BRS01, Customer concerned about cooling issues. Found unit not cooling properly due to weak fan motor. Hardly turning causing no very little air circulation. Ordering new evap motor and fan blade. ordrng 1 4389144 (motor,evap.fan) and 1 WP2169142 (evaporator fan blade) , Installed evap fan, control, and blade. Tested unit. Unit is now working properly. Customer approves function at this time no dents dings or blemishes on or around unit caused by technician

Kenneth M.

MAYTAG WASHER MVWC416FW0, Found unit not spinning clothes out. Leaving clothes wet at end cycle. Ordering new motor. Open winding causing unit to hum but not turn left or right. Rescheduled customer for 7-12-18 PM ; ordrng 1 W10832724 (drive motor), Installed drive motor and tested unit. Unit is now working properly. Recalibrated unit. No dents dings or blemishes on or around unit caused by technician ;

Kenneth M.

maytag washer MVWB725BW0, Checked diagnostics and unit has f50code. Checked tub and it floated and spun freely. Checked continuity between control and rps and 5here was intermittent readings. Ohm’d out motor winding and they were shorted also found p5 connector arced on control. Ordering control,harness and motor. ; ordrng 1 W10763749 (cntrl-elec) and 1 WPW10419333 (stator) and 1 WPW10504822 (harns-wire) Installed control board stator and harness. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician

Enrique R.

WHIRLPOOL REFRIGERATOR WRF535SWHZ00, Inspected a whirlpool refrigerator . Customer complaining , ice maker not producing ice . Unit leaking underneath . I found a broken inlet valve . Replaced the inlet valve WPW10420083 and ice maker W10884390 . All functions checked normal at time of service . No leaks .

Albert P.

WHIRLPOOL REFRIGERATOR WRF555SDFZ05. Replaced the control and thermistor kit . Also instructed the customer how to adjust the temperature . It was set to 35 degrees . All functions checked normal at time of service . No leaks

Enrique R.

ADMIRAL WASHER ATW4675YQ1 Inspected an admiral washer . Customer complaining , unit fills/drain . In diagnostics, found long fill error code (f8e1) Inlet valve screens clogged with sand . Collected $115.00 credit card

Ethan S.

AMANA WASHER NTW4516FW1 Upon arriving to the customers home customer stated unit was leaking water put unit into a drain found that the drain pipe was clogged let customer know he’s going to need to contact a plumber, unit working as design at this time, job complete

Albert P.

WHIRLPOOL DISHWASHER WDT710PAHW1 Customers issue is that their new dishwasher is not draining.Found issue to be with vent and drain Line going to the garbage disposal.I pulled hose off disposal to show customer that it was draining by draining it into a bucket.I then ran Dishwasher through cycle everything checked out good.Informed customer she needs to get a plumber out here to fix issue. Job complete

Chris M.

MAYTAG DISHWASHER MDB4949SDZ0, Customers issue is that dishwasher was not draining.Found dishwasher drain hose not installed properly also a vent is plugged in corroded. Showed customer that drain pump is functioning properly by draining it into a bucket. Then I ran dishwasher Through a cycle making sure everything was functioning properly. Instructed customer on the plumbing issues that need to be fixed and the dishwasher is functioning like it should.