Local Reviews
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Tyler F.
DRYER MAYTAG MGDC700VW0 Customer stated that the dryer does not biz at the end of the cycle. Removed and replaced buzzer. Tested all works good at this time.
Tyler F.
WASHER AMANA NTW4516FW3 Customer stated that the unit makes noise in the spin. Found cam kit is catching in spin. Ordering gear case and cam kit not in stock.; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (gearcase)
Tyler F.
DISHWASHER WHIRLPOOL KDPE234GPS0 Customer stated that the unit is still not washing the dishes properly and console has crack. Removed and replaced main control and console tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Customer stated that the unit was not making ice and unit is still having refer frost issues. Found ice maker off. Fixed and unit is making ice. Ordering main control. Tested found door harness may be damaged light flickering when moving door and ice maker is working intermittently. Ordering door.; rqstng P&A on 1 LW10367513 (dor-fip ms),"
Tyler F.
DISHWASHER WHIRLPOOL WDF560SAFM2 Customer stated that the dishwasher is not washing. Found voltage to the wash pump but no action. First sumo was defective and leaked. Removed and replaced sump. Tested all works good at this time.
Tyler F.
MICROWAVE KITCHENAID KMBS104ESS01 Customer stated that the unit is not heating. Ordering magnetron and thermostat in stock. Job is at least an hour and a half.; ordrng 1 W10776925 (magnetron) and 1 WP4375079 (thrmst-fix)
Tyler F.
REFIRGERATOR KITCHENAID KSSS48QDX05 Customer stated that the freezer is starting to loose temp. Unit may have a sealed system leak. Ordering compressor and drier not in stock. Please schedule as first call with 3 hours for job.; ordrng 1 W10309995 (compressor) and 1 W10843121 (filter dryer)
Timothy J.
WASHER MAYTAG MVWB955FW0 "5-3(lid latch error), 9-2,(water ring detected)0-2(stuck key),0-5(unbalanced load). Replaced latch assembly and tested. Unit checks ok."
Tyler F.
DISHWASHER JENN-AIR JDB8700AWS1 Customer stated that the unit will not turn on. Found main control has voltage but user interface is not responding. Ordering interface not in stock.; ordrng 1 WPW10418327 (panel-cntl)
Timothy J.
OVEN WHIRLPOOL WOS72EC0HS01 "UI is unreadable. Turned off power. Pulled unit from wall installed new UI turned on power to unit. Tested , unit operating as designed. Reinstalled unit in wall."
Tyler F.
DRYER WHIRLPOOL HYG2460AWW Customer stated that the dryer is making noise when running. Found felt pads are worn out and the drum is rubbing on the bracket. Ordering felt pad kit in stock.; ordrng 1 12002126 (pad)
Tyler F.
WASHER MAYTAG MVWC565FW Customer stated that the washer is not working. Found error code for door latch and control will not go into diagnostics. Ordering latch and main control in stock.; ordrng 1 W11116594 (cntrl-elec) and 1 W11307244 (latch)
Timothy J.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed evaporator fan. Tested unit. Unit operating as designed.
Tyler F.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Customer stated frost build up in freezer. Found door seal is sagging off the door. Ordering door and badge; ordrng 1 LW10646225 (dor-fip), 369.40, 1 WPW10481434 (nameplate), 27.70"
Steven W.
DRYER - GAS WHIRLPOOL WGD560LHW0 "Only one repair kit sent. Replaced motor, blower, left front support roller. Found blower rubbing on front cover. Adjusted motor bracket. Heating,tumbling properly at this time. Normal sound level. Complete."
Steven W.
WASHER MAYTAG MVWB765FW2 "Ran diagnostics. Had f0e3 error code. Cleared error code. Found shifter orange wire terminal loose in connector. Reinstalled terminal into connector. Ran load size calibration, auto test cycle. Fills, washes, drains, rinses,& spins properly. Complete."
Timothy J.
WASHER WHIRLPOOL WFW75HEFW0 Door locked upon arrival. Unplugged unit and reapplied power. Checked for faults and ran a service test. Found a 8-3(overflow condition code. Replaced water level sensor and tested. Units dispenser is missing the liquid detergent dam. Tested unit. No faults generated.; ordrng 1 W11084830 (divider)
Steven W.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Cycled ice maker. No fill. Found open I/M valve solenoid. Replaced fill valve. Ice maker is harvesting, filling properly. Advised customer to remove external filter under sink, clean condenser 3 times yearly. Unit is cooling properly at this time. Complete."
Steven W.
DISHWASHER MAYTAG MDB4949SDZ0 "Ran diagnostics. Had f6e4 error code.cleared error code. Found wire off heater. Reconnected wire to heater. Ran test cycle. Heater drawing 7.8A . Advised customer to use rinse aid for proper drying, to have air gap installed by plumber. Complete."
Timothy J.
OVEN WHIRLPOOL WOS51EC7AB04 Inspected unit and checked CKT diagram. The unit jumps Achaean about 3 hours per the customer per the tech sheet if the clock display is not bad then the MRC2 board must be. ; ordrng 1 W10839510 (cntrl-elec)
Steven W.
REFRIGERATOR WHIRLPOOL WRF532SMBB01 "Replaced mullion, gear kit, RT FC bracket, repaired FC liner with repair tape kit. Unit is cooling properly, doors are closing properly at this time. Complete."
Rod H.
WASHER WHIRLPOOL WTW4850XQ0 "Returned with ordered parts by prev tech and replaced parts, cam kit, actuator, gearcase. Returned control"
Timothy J.
MW OVEN COMBO KITCHENAID KEMS308SSS05 Inspected unit and found it now has an open hidden element. This will take about 2 hrs to replace since the whole unit needs to be disassembled to get to the hidden element. 12-5 time window ONLY; ordrng 1 WPW10207398 (elmnt-bake)
Rod H.
DRYER WHIRLPOOL WGD4850HW0 "Not drying clothes . Retrieved, replaced and completed as designed operation returned; pckd up 1 WPW10328463 (coil-valve)"
Rod H.
WASHER MAYTAG MVWX655DW1
Rod H.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Confirm demonstration mode set in control and recalibrated As designed operation seemed to return with no issues.
Rod H.
WASHER MAYTAG MHW5500FW1 Torn door bootConfirmed Replaced torn boot and no less. As designed operation had returned; pckd up 1 WPW10237499 (bellow)
Rod H.
WASHER MAYTAG MVWC565FW1 "Oil and water leaking from under machine Confirmed Replaced gearcase, splutc, actuator and hub screws.Recalibrated and tested as designed."
Rod H.
RANGE MAYTAG MGDC215EW2 Making noise like plastic piece came apart.After thorough inspection of product only found drum baffles loose no other signs indicating something was loose nor making abnormal noiseTightened drum baffles and no abnormal noise heard.
Rod H.
REFRIGERATOR AMANA AFI2539ERM01 Leaking from top of refer. Confirmed Discovered that ice inlet tube at top of refrigerator is split. Sprays water outside on top when filling icemaker. Ordering I/M fill tube.; ordrng 1 67006317 (tube-water)
Rod H.
FREEZER WHIRLPOOL WRT148FZDM
Rod H.
WASHER WHIRLPOOL WTW4816FW2 Doesn’t seem to spin clothes out. Clothes wet at end of cycle. Confirmed Revealed actuator/shifter was stuck in agitate and would not switch to spin. Removed and reinstalled actuator with no leaks.
Rod H.
WASHER MAYTAG MVWB765FW2 No water enters machineConfirmed Valves not opening found faulty valves due to over heating without openingOrdering valve assembly and control; ordrng 1 W11165546 (valve) and 1 W11195970 (cntrl-elec)
Rod H.
DISHWASHER KITCHENAID KDTE334GPS0 User interface does not consistently accept command when buttons are pushedConsumer has to unplug machine and it will test machine but only temporarily.Replaced control due to stuck key suspect as displayed in malfunction code
Rod H.
ICEMAKER WHIRLPOOL WRF767SDHZ Filter too tight and handles looseConfirmed Reinstalled filter and tightened all handles.All other operations are as designed 24-48 hrs b4 production will resume.
Rod H.
MICROWAVE N/A RBS245PRQ006 "light bulb won’t go onConfirmed Found light bulb threads stuck in holder, removed and consumer will install a lightbulb when it arrives from Home Depot as She had ordered one already"
Rich S.
DRYER WHIRLPOOL LTG5243DQ6 Reinstalled loose console . Operating as designed
Rich S.
DRYER WHIRLPOOL WGD9400VE0 Found unit with f01 code elect control failure. We replaced it and ran a test unit checks ok. Complete call.
Rich S.
DISHWASHER WHIRLPOOL WDT720PADW2 "Check door. Door was not holding properly. Checked pads, pads were missing repl checked. Now door working complete call."
Rich S.
RANGE WHIRLPOOL WEG750H0HZ0 Replaced control ui for screen display issue. Main MRC\.
Raymond D.
DISHWASHER WHIRLPOOL WDT730PAHV0 "Upon arrival cx stated unit not draining. Tested and found blockage in air gap. Cleared obstruction. Informed cx this is a use and care issue, next time they could be liable for SC of 115. Documented SR 7724436867"
Raymond D.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Upon arrival cx states unit not giving any water, tested and found water filter restricted. Informed cx the filter shipped with unit should be replaced with a fresh one. By passed water filter and unit works as designed."
Raymond D.
RANGE IKEA IGS900DS05 "Upon arrival cx states unit not heating up in both ovens. Tested and found gas valve closed from shipping. Opened gas valve and tested, unit functions as designed."
Raymond D.
M/W OTR WHIRLPOOL IMH172FS2 Upon arrival cx states door not opening all the way. Inspected and found unit door hitting cabinets. The way the cabinets sit is causing the door to hit. Nothing can be done to rectify other than changing cabinets.
Rich S.
WASHER WHIRLPOOL CAE2745FQ0 Tub needs to be ordered
Raymond D.
DRYER MAYTAG MGDC215EW2 "Upon arrival cx states unit not powering on. Tested and found loose connection at control. Secured connection and tested, unit functions as designed."
Raymond D.
DISHWASHER WHIRLPOOL IUD7070DS3 "Upon arrival cx states unit not drying dishes, found unit operating as designed. Cx is not using rinse aid and has a plastic tub. Instructed cx on proper use and care of unit."
Raymond D.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced motor and blade. Tested unit. Unit functions as designed.
Raymond D.
DRYER MAYTAG MGD6630HC0 "Upon arrival unit rattles from front left portion, could not get unit to stop rattling, ordering a motor, pulley and blower. ; ordrng 1 W10837240 (idler pulley) and 1 W11086656 (motor-drve) and 1 WP697772 (blower wheel)"
Raymond D.
OVEN KITCHENAID KSDG950ESS1 "Replaced panel, and controls. Tested unit. Unit still popping breaker. Could not get blower disconnected to uninstall unit and check connections behind unit."
Raymond D.
WASHER WHIRLPOOL WTW7000DW0 Replaced lid lock and control. Tested unit. Unit functions as designed.
Raymond D.
MICROWAVE KITCHENAID KMBS104ESS02 "Upon arrival cx states unit will enter into a cooling down mode after use. Informed cx this is normal. Tested unit, unit functions as designed. Instructed cx on proper use and care of unit."
Raymond D.
M/W OTR WHIRLPOOL WMH53520CS4 "Installed interlocks and tested, unit functions as designed."
Raymond D.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Upon arrival cx states unit making a grinding sound every 90 instead. Tested and found ice maker turned on with no water supply to unit. Turned off ice maker. Tested unit. Uninstalled t functions as designed.
Raymond D.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Installed evap motor and harness. Tested unit. Unit functions as designed.
Raymond D.
DRYER MAYTAG MGD5500FW1 "Upon arrival cx states unit had made a loud noise during operation but then had gone away. Tested unit and found unit functions as designed. All rollers spin freely no abnormal noise heard. Informed cx we need to duplicate noise to fault any component. Instructed cx on use and care. Informed cx to record sounds if any return, unit functions as designed."
Raymond D.
REFRIGERATOR KITCHEN AID KRFC300ESS Upon arrival cx states middle drawer won’t stay in place and RC doors won’t close all the way. Inspected and found drawer had slipped off hinges causing drawer to bind and not seat in fully closed position. Tried resetting bin and found hinge had come loose from bracket. Secured hinge and installed bin. Tested unit. Unit functions as designed.
Raymond D.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Upon arrival FC evap frosted with ice hitting fan blade. Needs fan motor with harness; rqstng P&A on 1 W11032800 (motor-evap)
Randy C.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Defrosted freezer. Removed and replaced air tower, wire harness and thermistor also made sure thermistor was actually making contact with evap tubing. Cx approves job at this time. Complete."
Randy C.
RANGE WHIRLPOOL SF385PEG03 Found door latch locked. Removed wires to solenoid. also got unpatched. Now unit opened advised client self clean will not work collecting for sc 115 only via check. Part is no longer available no fix for the unit she will be able to use.
Randy C.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Cx does not have a whirlpool unit. Cx has lg. Cx put in the request about 6 months ago. Can I get paid still. Unit working as designed.
Randy C.
DISHWASHER WHIRLPOOL MDB6601AWS
Raymond D.
FREEZER WHIRLPOOL WRT311FZDB00 "Used evap cover, air tower and diffuser. Upon installing harness and motor found they are incorrect parts. Need correct motor and harness.; ordrng 1 W11161901 (harns-wire) and 1 WP2315539 (motor-evap)"
Randy C.
DRYER WHIRLPOOL WGD4815EW2 Found no heat. Found the vent restricted. Cx is going to get bent re installed properly. Unit now working as designed
Randy C.
WASHER WHIRLPOOL WTW4816FW2 Cx not loading unit properly. Found unit had rotor stuck underneath causing motor not to wash. Removed and tested. Unit now working as deisgend. Cx approves job
Patrick C.
WASHER WHIRLPOOL MVWX655DW1 "Removed and replaced capacitor. Calibrated and ran auto test, all ops checked good"
Patrick C.
WASHER WHIRLPOOL MVWC565FWO Removed and replaced valve. Calibrated and ran auto test. All ops checked good
Patrick C.
OVEN KITCHENAID KEBS279BSS00 Steve 7724662379 Customer using the top oven broiler and stated the bottom broiler turned on Christina at safety is who I spoke to. They need the photos of burnt liner. Liner is non repairable
Patrick C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Removed and replaced thermistor and harness. Test3 unit. All ops ch3cked good
Patrick C.
N/A N/A WED8600YW0
Patrick C.
WASHER WHIRLPOOL WTW5000DW1 Found the unit not operating properly. Checked errors and none stored. The wash plate spins freely and shouldn’t. Needs new gear case and wash plate ; rqstng P&A on 1 W10752283 (washplate) and 1 W11035751 (gearcase)
Patrick C.
RANGE WHIRLPOOL KSGB900ESS3 Panel damaged in corner again; ordrng 1 W10913685 (panl-cntrl)
Patrick C.
WASHER WHIRLPOOL WTW5000DW0 Found the unit having issues with no operation. Checked errors and found over flow condition. Checked pressure hose no kinks or leaks. Water in not syphoning back into washer. Needs new control. Removed and replaced control. Tested unit. All ops checked good
Patrick C.
DRYER MAYTAG MGDC215EW1 Found the customer having heat issue. Checked out and found no power or glow to ignitor. Checked resistance to the thermal fuse and it read open load. Needs new fuse. Removed and replaced fuse. Teste dunit. All ops checked good
Patrick C.
RANGE WHIRLPOOL KSGB900ESS3 Removed and replaced the panel Nd bezel. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer having issues with the unit freezing everything. Test mode shows shorted thermistor. Needs control and thermistor REQUEST MORNING APPOINTMENT ; ordrng 1 W11174836 (cntrl-elec) and 1 WPW10384183 (thermistor)
Patrick C.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Removed and replaced door. Cleaned all ice build up. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRT108FZDW02
Patrick C.
M/W OTR WHIRLPOOL WMHA9019HN1 Removed and replaced control. Tested unit. All ops checked good
Kevin M.
WASHER MAYTAG MVWB765FW Unit giving error LF. Found failed fill valve causing slow fill. Removed and replaced fill valve. Tested unit. All tests good.
Patrick C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found the unit having cooling issue in the fresh food section. Freezer is fine. Checked coils in fridge and over frosted on fresh food evap. Not going into a defrost cycle. Needs new sensor and liner repair tape to seal air leak. ; ordrng 1 482395 (repair kit) and 1 W11087438 (motor-evap)
Kevin M.
WASHER WHIRLPOOL WTW4816FW2 Customer stated unit dropped down. I found failed suspension rods causing issue. Removed and replaced suspension rods. Tested unit. All tests good.
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Unit is not making ice, led lights not coming on and unit not cooling properly. I found deli door interface had gotten water inside and corroded harness and broke wires. Unit may have shorted other components but will need to replace deli door to diagnose further."
Patrick C.
WASHER WHIRLPOOL WTW5000DW1 Part was a used. Not new. Needs new gear case ; ordrng 1 W11035751 (gearcase)
Kevin M.
DISHWASHER MAYTAG MDBH979SAM1 OEM failure. Half of the control panel is non responsive. I found failed user interface causing issue. Removed and replaced user interface. Tested unit. All tests good.
Kevin M.
COOKTOP WHIRLPOOL MGC6536BDB Unit had gotten water into switch harness and shorted harness. Valve that shorted is also seized by short. Valve assembly is NLA
Kenneth M.
REFRIGERATOR KITCHEN AID KSSO42QMB01 "Installed compressor. Heat exchanger. And evap. Sealed hole with sealer gum and cvsccuuumed system for 15 minutes. Unit held vacuum for 20 minutes. Charged system with 7.50 OZ of R134A refrigerant and tested unit. Unit is working properly. Dropped a few degrees since boot. No leaks found. Pressures checked good. ; used 1 CD8404 (), and 8 R134A (REFRIGERANT) from stock"
Kevin M.
WASHER MAYTAG MVWB765FW3 Unit making loud squealing sound during spin cycle. Found failed gearcase causing the noise. Unit needs new gearcase assembly. Ordering part; ordrng 1 W11134159 (gearcase)
Kenneth M.
LAUNDRY WHIRLPOOL WTW5000DW1 Installed capacitor and tested unit. Unit is now working properly. Customer approves function at this time.
Kevin M.
REFIRGERATOR MAYTAG MSF25D4MDM01 "OEM failure. Multiple issues found. Led lights not working in RC and FC. Found shorted led module in RC which caused short to FC led module. Water filter will not eject from filter housing due to spring failing internally in filter housing. Ice maker mold is leaking down into ice bucket which caused ice bucket to crack and now is not holding ice. To completely fix unit, unit will need ice maker, ice bucket, filter housing, FC led module, and RC led module. Ordering parts. ; rqstng P&A on 1 W10862461 (housing) and 1 WPW10300022 (icemaker) and 1 WPW10670845 (container)"
Kenneth M.
WASHER WHIRLPOOL WFW6620HW0 Upon arrival customer informed me that she was getting a LOC message. Instructed customer that meant her control panel was locked. Informed customer on how to properly lock and unlock her control panel and that she may have locked it unintentionally while getting into the cabinet above washer. Unit is working properly.
Kevin M.
OVEN WHIRLPOOL WFG505M0BS3 Customer stated unit is cooking uneven. I removed oven lower panel and found panel to be a little warped causing uneven cooking. Ordering lower panel. ; ordrng 1 W11098799 (bottm-oven)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS311SDHB00 Installed ice maker and UI and tested unit. Unit is now working properly. Customer approves function at the time.
Kenneth M.
DISHWASHER WHIRLPOOL WDF520PADM7 Found dishwasher not working properly due to not filling. Found wires Broken to float switch. Ordering new wire harness. Also found a hole in drain line. Ordering new drain hose; ordrng 1 W11227372 (harns-wire) and 1 WPW10545278 (drain hose)
Kenneth M.
LAUNDRY WHIRLPOOL WTW7500GC0 Leaking due to hose clamp not hose. Over time hose finally broke free from tub causing leak. Secured hose onto tub and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Kenneth M.
REFRIGERATOR MAYTAG MFF2558FEZ01 Found unit with a bad freezer door. Pegs that screws go into to hold door are ripped off. Ordering new door; ordrng 1 W10910835 (dor-fip)
Kenneth M.
DRYER MAYTAG MEDB835DW4 Found unit working properly. Customer was having issues with sensor dry. On normal would run for 5-7 minutes. Tested unit on normal with northing in it and unit ran for a few minutes and shut off. Ran unit on timed dry and timed dry dried as it should. Informed customer larger loads or use timed dry. Unit is working properly
Kenneth M.
WASHER WHIRLPOOL WTW4955HW1 Found unit leaking due to hole in hose at the drain pump.ordering new drain hose; ordrng 1 W10899966 (tub to pump hose)
Kenneth M.
WASHER GE GTW460ASJ9WW Installed power cord and unit wants to finally have voltage without having issues but turns out lid lock is also bad. Ordering lid lock. Also ordering another board; ordrng 1 WH01X27954 (lid lock quick relea) and 1 WH18X28176 (washing machine cont)
Kenneth M.
DRYER WHIRLPOOL NED4655EW1 Installed kotor and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DRYER MAYTAG MEDC215EW1 Found unit making a knocking noise due to button stuck in felt. Removed button and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MHW5500FW1 F6E3 error code. Indicating communication error. Ordering both ACU and UI; ordrng 1 W10911042 (panel-cntl) and 1 W11201286 (cntrl-elec)
Kenneth M.
WASHER WHIRLPOOL WTW4816FW
Kenneth M.
DRIYER GE GTD33GASK0WW Leveled unit to prevent warping and flexing during running. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL KSCS25INSS00 Installed evap fan and tested unit. Found evap fan barely turning then shutting on then would barely turn and shut off.
Kenneth M.
DRYER MAYTAG MEDB765FC0 Found door not staying closed. Popping open. During cycle or a few seconds after you close door. Replaced catch and tested unit. Unit is now working properly. Tested with coosthes inside unit and no failure. Customer will use it. If problem continues they will call back.
Kenneth M.
WASHER MAYTAG MVWC415EW2 Motor fault. Open clockwise and counter clockwise winding. Causing unit to try and turn both ways at the same time. Ordering new motor; ordrng 1 W10832724 (drive motor)
Kenneth M.
RANGE WHIRLPOOL WFG525S0HV0 Installed outter door and customer is still unhappy with the door. Customer says it’s still uneven. Directed customer back to customer service.
Kenneth M.
WASHER GE GTW460ASJ7WW Found unit not working properly. Found lid lock error indicating lid knot registering. Tested lock and found lock faulted. Ordering new lock. Ordering suspension due to off balance load. Excessive bounce in tub. Worn suspension. Ordering new suspension. Also ordering motor. Motor is faulted. Tested motor in spin. And motor will not fully spin. Causing failure. Ordering motor; ordrng 1 WH01X27954 (lid lock quick relea) and 2 WH16X26910 (rod & spring assembly rig)s and 2 WH16X26911 (rod & spring assembly lef)s and 1 WH49X25376 (washing machine 1/3)
Kenneth M.
MICROWAVE WHIRLPOOL WMH53520CS7 Found unit not registering door open closed. Will try and run unit and tells you to open close door. Replaced interlocks with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time
Jim S.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Defrost drain tube was blocked and causing the water to back up and leak out of the door. Removed defrost drain tube and removed obstruction. Flushed systemand defrosted the evaporator
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found unit working when it wants. Will cool properly then shut down for a defrost then never turn back on till whenever. Ran diagnostics and found all thermistors working properly and everything working properly. Ordering new control and UI; ordrng 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec)
Kenneth M.
WASHER MAYTAG MVWX700XL2 Found unit not spinning due to locked transmission. Unit will not spin. Ordering new gearcase belt and pulley; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006384 (drive belt)
Jim S.
DISHWASHER BOSCH SHE53TL6UC/01 Installed a new power cord. Unit tested OK
Jim S.
VENT HOOD KITCHENAID KVUB406GSS The blue wire from the motor to the pigtail was not locked into the pigtail connector. Lock the wire in and unit tested ok
Jim S.
WASHER MAYTAG MVWB880BW0 Replaced main control board. Unit testing ok now
Jim S.
REFIRGERATOR WHIRLPOOL WRX988SIBM03 Defrosted evaporator and properly reposition the sensor per service rework guide.
Kenneth M.
WASHER WHIRLPOOL WFW92HEFW0 Found washer filling load and go dispenser with water. Ordering all new fill components. Dispenser Actuator is jumpy not properly moving. And water valve is trickling; ordrng 1 W10862190 (dispenser) and 1 WPW10247306 (valve) and 1 WPW10352973 (switch-dis)
Jim S.
DRYER WHIRLPOOL WGD7500GC0 Replaced latch and strike. Replaced nit tested ok; used 1 279570 (CATCH DOOR DRYER) from stock
Jim S.
OVEN JENN-AIR JJW3830DP02 Need control panel; ordrng 1 W11232121 (panl-cntrl)
Jim S.
WASHER GENERAL ELECTRIC GTWN4250D1WS Broken neutral wire to the motor. The break is at the zip tie connection to the motor. Repaired wire unit tested okay.
Jim S.
REFRIGERATOR KITCHENAID KRMF706ESS00 "E5 fault code for the ice maker. Noise is frost in the freezer (hitting evap fan blade, damaging motor, faulty adaptor caused frost build-up); ordrng 1 W10864519 (adapter), 1 WPW10764668 (ice maker)"
Jim S.
DRYER - GAS GENERAL ELECTRIC GFDR480GFW1WW Replaced broken belt. Unit tested ok
Jim S.
WASHER MAYTAG MVWB865GW0 "Replaced agitator, board console, drum clutch and slider. Unit tested ok"
Jim S.
MICROWAVE WHIRLPOOL WMH32519HZ1 Blower is working properly. Customer instruct on turning the vent on before cooking
Jim S.
RANGE KITCHENAID KSEG950ESS2 Panel stuck relay on board; ordrng 1 W10813359 (cooktop) and 1 W10915815 (panl-cntrl) and 1 W11100513 (cntrl-elec)
Jesus C.
DISHWASHER WHIRLPOOL WDT720PADM3 Customer states that unit is not cleaning dishes. Ran diagnostics and did not find error code. Instruct Customer on proper usage and maintenance.
Jim S.
DRYER WHIRLPOOL WGD5500XW0 Burnt relay on the board; rqstng P&A on 1 WPW10317636 (cntrl-elec) and 1 WPW10317636 (cntrl-elec)
Jesus C.
COOK TOP WHIRLPOOL W5CG3625XSOQ Removed some screws and some head broke off due to rust. Removed top panel and and harness. Removed burner and installed new burners. Assembled unit and tested. Unit is now working as design.
Jim S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF2 82551256 case numberRf1902; ordrng 1 242146002 (FILL TUBE GASKET) and 1 5303918860 (FILL TUBE KIT)
Jesus C.
REFRIGERATOR KITCHENAID KBFC42FTS08
Jesus C.
WASHER MAYTAG MHW8100DC0
Jesus C.
DRYER MAYTAG MGDB765FW0 Customer states that unit is not drying clothes. Upon arrival ran diagnostic and no error codes found. Ran unit with clothes inside and found the unit not leveled. During cycle clothes would it reach the moisture sensor. Placed to pieces of board on back level to even out unit. Ran unit and it worked. Adjusted rear feet and unit still not level due to lower frame. Customer is going to have ex-husband place 2 inch board underneath unit to level all the way across. Unit is working as design.
Jesus C.
RANGE N/A KGSA906PSS00 Pulled unit out and unplugged unit. Removed cover and removed thermistor. Installed new thermistor and assembled unit. Tested unit and it’s now working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer states that unit has liner foam sticking out. Checked unit and found the front upper part of door liner foam splitting liner. Ordering part; ordrng 1 LW11037738 (dor-fip)
James M.
REFRIGERATOR WHIRLPOOL KSRS27IKWH02 Replaced optic sensor and unit is now functioning as intended. Optic light flashes when beam is interrupted and solid when complete. Job complete and customer approves.
Jesus C.
WASHER WHIRLPOOL WET4027EW1 "Customer states that unit makes noise when running a full load. Ran unit and could not verify. Ran normal cycle on deep water wash and could not duplicate issue. Pulled unit out and tilted back. Inspected coupling and water pump, both part are working properly. Ordering part; ordrng 1 W10820043 (brake & drive tube)"
James M.
DISHWASHER BOSCH SHX68T52UC Uninstalled dishwasher. Replaced heat pump. Reinstalled dishwasher and tested unit. Unit now working as intended and customer approves.
James M.
REFRIGERATOR WHIRLPOOL JFC2290REM00 Found unit with Oder come no from back panel. Removed panel and found moldy water residue in drain pan. Cleaned drain pan and unit no longer smells and customer approves.
James M.
REFRIGERATOR JENN-AIR JFX2897DRM02 Installed new aurora board and light module. Lights still dim ordering led modular W10660728 x2 for other style of connections to cabinet lights.; ordrng 2 W11126053 (module)s
Isidore A.
DRYER WHIRLPOOL WGD9400SW0 "Found dryer door opening too easy, customer states door opening on its own. Removed old upper and lower strike and catches. Installed new upper and lower strike and catches. Test ok. Customer test not ok . After letting her know that new catches could be harder to close and open.Working as designed.; used 1 279570 (LATCH)"
Isidore A.
REFRIGERATOR WHIRLPOOL KSSC48QTS02 Removed top access panel old inverter board and old control board. Installed new inverter board and control board test refrigerator working at this time water dispenser is now working refrigerator working as designed at this time.
Isidore A.
DISHWASHER WHIRLPOOL WDT720PADM2 "Removed old drain motor and installed new drain motor. Removed old drain hose from air gap and drain loop. Installed new drain hose and test for leaks and dishwasher operation, ok no leaks found and drain is working , dishwasher working as designed at this time."
James M.
FREEZER FRIGIDAIRE FFFH20F2QWC "Found nit unplugged and completely defrosted. Plugged unit in and tested compressor. Compressor good. Ordering new temp control, evap motor, and fan blade. Will return 4-24 to install; ordrng 1 297250000 (motor) and 1 5304513033 (TEMP CONTROL) and 1 5304513294 (FAN BLADE)"
James M.
MICROWAVE GE JVM7195FL1DS Replaced switches and main board. Unit now registered door closed but no heat. Tested unit. Bad fuse in high voltage trans. Ordering new. Will return 4-24 to install. ; ordrng 1 WB27X10910 (trans h.v.)
Isidore A.
DISHWASHER KITCHENAID KDTE704DPA0 "No fault codes removed old vent assembly touch panel and control board. Installed new , vent assembly, control board and touch panel . Test for error and operation ok at this time."
Irvin F.
WASHER MAYTAG MHW5500FW0 "Power button is not responsive. Removed power, NO CHANGE, NON RESPONSIVE. Replaced panel control. Test control, responsive. Ran diagnostics test for panel control passed. Ran calibration cycle. All operations normal. F5/E2-door lock error, cleared passed in diagnostics test. All ops normal. The control failed, wear and tear. All ops normal. Job done."
Isidore A.
ICEMAKER KITCHENAID KUIC15PHZS0 Found cutting W10919199 grid broken open test operation ok making ice just not cutting. Part ordered; rqstng P&A on 1 W10919199 (grid-cut)
Irvin F.
FREEZER WHIRLPOOL WRF989SDAM03 "Cx says the ice maker is not producing ice. Checked fans for operation, passed. Checked error codes found one code E2-motor lost position. Water flow good from dispenser. Ran fill test for the IM, passed. Ice maker failed."
Irvin F.
REFRIGERATOR FRIGIDAIRE FFTR1814TB Cx reports poor cooling in fresh side section. Confirmed issue. Air channels are iced over.
Irvin F.
REFRIGERATOR KITCHENAID KFIS29BBMS03 Removed power. Installed replacement ice maker. Assembled unit all ops normal. Allow 24 hrs for ice.
Irvin F.
REFRIGERATOR KITCHENAID KRFF305ESS00 "Cx refused new gasket wanted old one back. Want me to level a leveled unit."
Isidore A.
WASHER WHIRLPOOL WFW6620HW0 Incorrect part received reordering W11318755 detergent dispenser ; ordrng 1 W11318755 (drawer)
Irvin F.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replaced freshside door. No issue, all ops functions normal."
Isidore A.
DRYER WHIRLPOOL WGD94HEXW0 "Too late, customer was expecting guests for dinner, customer was nice and invited me but I declined. I took quick glance, an noise appears to be dryer roller kit"
Irvin F.
WASHER MAYTAG MVWB835DC3 "F5/E4 F2/E1 RAN TEST 51, DOOR LOCKED NO LED. CX says the washer won’t start. Ran error test found 2 codes above. Tested operation, lock engages but no led. Replaced lock unit locks still no led. Error codes didn’t clear. Replaced control. Powered unit all leds on including lock. Ran test 51 passed, all ops and leds normal."
Irvin F.
REFRIGERATOR MAYTAG MRT118FFFE01 "Cx says the fridge is not cooling enough. On arrival the unit fan not running compressor is off. Attempt to put unit into defrost, failed removed power retried failed, with power back on. Checked power to the evap motor Nono. Evap motor test good. Installed control. Powered unit, cycled on fans and compressor running. All ops normal."
Irvin F.
DRYER WHIRLPOOL WED4850HW0 "Installed motor and terminal assembly. Powered unit test for heat and operation, passed. Unit heats and rotates, all ops normal."
Irvin F.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Cx reports ice buildup in frezer section. Confirmed ice building in frezer section. Found thermistor failed. Moisture in the component. Replaced thermistor. Removed all excess ice. All ops good, informed cx allow 24 hrs to balance temps."
Irvin F.
MICROWAVE KITCHENAID KOCE500ESS06 "Cx says the microwave door intermittently will display open close door. Then unit will not operate. No error codes in the system. Unit heating properly. adjust switch housing, not touching securely. Close door more firmly. Screws for the switches were loose, tightened. Test couple more time closing door firmly operated properly."
Irvin F.
FREEZER WHIRLPOOL WZF79R20DW00 Outdoor unit. Cx says runs a lot. Over temp led on. Reset alarm. Over view look the unit is operating. 90% loaded (photo) all ops looking good control test passed.
Irvin F.
DISHWASHER AMANA ADB1100AWB5 "Removed power from the DW. REMOVED panel from the unit. Installed replacement control. Reinstalled control and panel, ran test passed. Unit filled and is washing. All ops normal."
Hector Z.
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced nameplate and the Tory key. Tested ok.
Hector Z.
WASHER WHIRLPOOL WTW7000DW1 "Replaced stuck drain pump (W10876600), drain to pump hose (W10802689), internal drain hose (W11246418), and pressure switch hose (WP353244. Tested ok."
Irvin F.
REFRIGERATOR KITCHENAID KRFC302ESS00
Hector Z.
DISHWASHER KITCHENAID KDTE334GPS0 "Upon arrival I spoke with the customer regarding date and proof of purchase"
Hector Z.
RANGE KITCHEN AID KGST307BWH2 "Cook top electrodes they don’t stop sparking. Checked all the electrode switches and they working fine, possible malfunction of the spark module or something else energizing the spark module"
Hector Z.
OVEN KITCHENAID KEBS277BSS00 Replaced control panel. Tested ok.
Hector Z.
DRYER MAYTAG MGDC465HW0 Dryer not heating enough. Checked unit and found open gas valve coil. Replaced coils and tested ok. Also suggested to the customer to keep the vent clean.
Irvin F.
FREEZER KITCHENAID KBSD618ESS01 "The gasket out the box was in bad condition, flat area creased so bad can’t remove creases. Had to put old gasket back on. The inner liner is cracking and not holding the gasket. Ordering the door. And new gasket; ordrng 1 W10800783 (dor-fip ss) and 1 W10800788 (gasket-fip)"
Hector Z.
DISHWASHER WHIRLPOOL WDF540PADM2 Dishwasher not draining. Checked unit and found the restricted drain hose. Cleared obstruction. Tested ok.
Hector Z.
REFRIGERATOR KITCHENAID KBSN602ESS00 Freezer compartment LED lights not working. Checked for sight of moisture on the modules suggested by the tech line. Replaced LED lights. Tested ok.
Irvin F.
RANGE - GAS WHIRLPOOL WFG515S0ES1 "CX says the front left burner and front right won’t start all the time. X demonstrated the issue, took 3times before issue surfaced. Test the burner, now will not light. Electroid spark is there gas coming out. Replacing the front valve, and burner head. ; ordrng 2 WPW10279615 (valve-brnr)s and 2 WPW10515455 (burnr-head)s"
Hector Z.
WASHER MAYTAG MVWB835DW4 "Washer displaying an F3E2 code (Inlet water temperature fault), and a F8E1 code (Long fill). Checked unit and found inoperative hot and cold water solenoid. Replaced housing assembly (W11172234).Ran a manual diagnostic test. Tested ok."
Hector Z.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Ice maker not producing ice at all. Checked unit and found unplugged ice maker. Reconnected and tested ok.
Hector Z.
WASHER MAYTAG MVWB850YW0 "Customer stated washer having an intermittent water leak.I checked the unit and I was unable to duplicate the leak.Is possible that the intake water pressure is too high in combination of a worn out suspension system. I lowered half way the faucet, If customer call back please order the suspension (W10440786)"
Hector Z.
DRYER WHIRLPOOL NOT AVAILABLE "This call is for a gas dryer, this unit is missing the model/serial tag, This dryer has developed some vibrations only when the dryer has a load.I disassembled this unit multiple times and I was unable to fine the source of the rattle noise, every thing looks like is in place"
George Y.
RANGE WHIRLPOOL WFE320M0ES2 Found range working ok customer concern on broiler door not opening properly customer instruct broiler door needs to be open from the center complete. No dents or dings cause by tech.
George Y.
DISHWASHER FRIGIDAIRE FPID2498SFOA Found dishwasher not draining found restriction in air gap clear out retested check out ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Found refrigerator not cooling found refrigerator jazz board not program to unit reprogram retested check out ok complete. No dents or dings cause by tech.
Hector Z.
DISHWASHER KITCHENAID KDTM404ESS2 Broken lower spray and outlet cover.; ordrng 1 W11170316 (cover)
George Y.
WASHER WHIRLPOOL MAV7600AWW Found washer working ok customer concern machine moving around wen have mini load customer instructing put few more items for better performance complete. No dents or dings cause by tech.
George Y.
DISHWASHER WHIRLPOOL WDF310PAAW1 Found dishwasher dispenser not closing found bad dispenser wear and tear need to be replace; ordrng 1 WPW10300737 (dispenser)
George Y.
REFRIGERATOR KITCHENAID KRFC704FBS00 Installed new ice maker tested check out ok complete. No dents or dings cause by tech.
George Y.
KITCHEN WHIRLPOOL WDT750SAHZ0 Found dishwasher with no jet dri Water taking to long to get hot customer to have plumber turn heater up complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR WHIRLPOOL WRF989SDAW00 Found refrigerator freezer and fresh side area over frosted clip of ice. Door checking ok need to replace control boards and motor fan and harness ok to order parts.; ordrng 1 W10581605 (cntrl-elec) and 1 W10861908 (cntrl-elec) and 1 WP2188874 (condenser fan motor) and 1 WPW10277799 (harns-wire) and 1 WPW10453401 (elect control board)
George Y.
RANGE WHIRLPOOL WEG515S0FW2 Found range bottom drawer is dented need to replace drawer
George Y.
DISHWASHER KITCHENAID KUDE60FXSS Per customer stated dishwasher intermently leak tested dishwasher fill drain 3 times checking ok no leaks advise customer to record or picture leak call us back no leaks at this time complete. No dents or dings cause by tech.
George Y.
RANGE FRIGIDAIRE FFGF3051TSA Found range error f-10 tried rebooting no go need to replace eoc ok to order.electronic oven control; ordrng 1 316455410 (clock/timer)
George Y.
WASHER WHIRLPOOL WFW92HEFCO found washer with mold in soap dispenser spoke to techline advising customer to pull dispenser drawer and wipe for better maintance advise customer to put bleach in chlorine dispenser and run a rinse and spin complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Found refrigerator over freezing fresh side compartment need to replace cover evap and control board and display control and gasket.; ordrng
George Y.
DISHWASHER WHIRLPOOL WDTA50SAHN0 Found dishwasher not draining found some glass jam up clear out retested check out ok complete. No dents or dings cause by tech.
George Y.
DISHWASHER KITCHENAID KUDE60FXSS Per customer stated dishwasher intermently leak tested dishwasher fill drain 3 times checking ok no leaks advise customer to record or picture leak call us back no leaks at this time complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Found refrigerator over freezing fresh area not over frosted need to replace control board and display control board ok to order parts.; ordrng 1 0086371 (board,display) and 1 W11089236 (cntrl-elec)"
George Y.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Found refrigerator no frost pattern compressor running. Need to replace compressor and evaporator ok to order parts; ordrng 1 01031021 (evaporator) and 1 W10507884 (compressor)
George Y.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found refrigerator freezing eggs need to replace interface board and contro board and diffuser ok to order parts.; ordrng 1 4006W113-45 (box-vent) and 1 W10905135 (cntrl-elec) and 1 W11100100 (cntrl-elec)
George Y.
DISHWASHER FRIGIDAIRE FPID2497RF5A Found dishwasher with error i30 aqua control need to replace control board and sensor; ordrng 1 117494880 (control panel) and 1 A00040101 (sensor)
Erick S.
REFRIGERATOR FRIGIDAIRE FFTR1814TW Cycled unit and found loud motor causing noise. Replaced fan motor and blade. Retested it and it passed all tests with no errors. If issue persists please order new completed compressor. Job completed
Erick S.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Upon arrival found rc not cooling. Found air channel frozen over causing it not to cool. Found evap motor slowly running with ch may have caused airflow to get restricted. Replaced fan motor, defrosted air channels, and unit is now cooling with no errors, job complete"