Local Reviews
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William L.
DRYER MAYTAG MEDB765FW0 "replaced inner door panel, checked door & dryer functions, tested ok"
William L.
WASHER MAYTAG MVWC565FW1 "Replaced main control, ran self diagnostics, checked for codes, no codes found, unit operating as designed"
William L.
M/W OTR WHIRLPOOL WMH31017HS0 "found unit with bent chassis as reported. WP TL ref 7723482668, reported unit as unrepairable."
William L.
WASHER MAYTAG MHW5100DW0 "F8E3, F5E4, ran diagnostics cycle, found bearing play on inner basket, removed rotor , found stater knocking on rotor during test spin, ordering tube assembly for unit; ordrng 1 WPW10409997 (tub-outer)"
William L.
REFRIGERATOR MAYTAG MBF2258DEH00 "Replaced jazz control board, reprogramed new control, checked unit functions, tested ok, unit operating & cooling as designed"
William L.
REFRIGERATOR KENMORE 10672013010 "replaced defrost drain with updated defrost drain tube, instructed cx to defrost freezer; used 1 W10619951 (TUBE DRAIN) from stock"
Tyler F.
RANGE WHIRLPOOL WFG320M0BS3 Customer stated that the back of the cooktop has a dent and oven bottom pan discolored in corner. Ordering cooktop; ordrng 1 W11098799 (bottm-oven) and 1 WPW10535710 (cooktop)
Tyler F.
WASHER MAYTAG MVWB835DW0 Customer stated that buttons on console not operating at times and board freezes. Removed and replaced main control board and console tested all works good at this time.
Tyler F.
DRYER WHIRLPOOL WGD5300VW0 Customer stated that the dryer is not heating. Found open thermal fuse. Removed and replaced thermal fuse. Tested all works good at this time.; used 1 WP3392519 (THERMAL FUSE) from stock
Tyler F.
REFRIGERATOR WHIRLPOOL KSSC42FTS02 Customer stated that the unit keeps clicking on and off. Per whirlpool service pointer unit needs new control board kit. Removed and replaced control board kit. Tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KSRB27FHSS02 Customer stated that the refer door is popping when open and close. Found closers are moving; ordrng 1 WP2182179 (cam-door) and 1 WPW10329686 (cam-door)
Tyler F.
WASHER WHIRLPOOL WFW75HEFW0 Customer stated that the user interface is sensitive to touch and won’t always power on. Found power and start buttons don’t always work ordering interface. Removed and replaced interface. Tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Customer stated the ice bin is stuck. Found water pressure is too high. Cycle tested all works good at this time.
Steven W.
WASHER WHIRLPOOL WTW5000DW1 "Ran diagnostics. Had f7e6 error code. Ran manual test cycle, auto test cycle, calibration. Found motor overheating. Needs motor, capacitor, belt, lid strike; ordrng 1 W10837741 (lid strike) and 1 W11158831 (CAPACITOR ) and 1 WPW10006384 (drive belt) and 1 WPW10006487 (motor-drve)"
Steven W.
RANGE WHIRLPOOL WFG540H0ES0 "Ran bake , broil. Oven is working properly. Advised customer to run oven and empty before using. Oven is setting off combination CO/ smoke detector in kitchen. Unit is working as designed. Complete."
Steven W.
WASHER WHIRLPOOL MVWC565FW1 "Ran diagnostics. Had f0e2 error code. Cleared error code. Ran calibration, auto test cycle - passed. Fills, agitates, drains, rinses, & spins properly. Instructed customer on Normal cycle no deep fill. Advised customer to use bulky,power wash not normal. Advised customer must use HE detergent only. No powder detergent. Unit is working as designed. Complete."
Steven W.
RANGE - GAS WHIRLPOOL WFG505M0BW2 "Unit needs insulation kit main top too hot to touch when using oven at 350F.Oven door and main top are normal temperatures. Needs W11025151. Customer declined repair at this time"
Steven W.
DISHWASHER KITCHENAID KDFE204ESS0 "Unit is dead. Found terminal loose in control connector. Reinserted terminal into connector. Ran diagnostics. No error codes found. Ran test cycle. Detergent, rinse aid dispensers are tripping properly. Advised customer not to use liquid detergent. Advised to have air gap installed by plumber. Fills, washes, drains, rinses, & dries properly. Water temp too low. Advised to turn up water heater. Complete."
Steven W.
RANGE - GAS WHIRLPOOL WFG505M0BS3 Gas leak. Found incorrect gas connector adaptor into regulator. 1/2” male flare instead of 1/2” MPT . Oven door handle loose. Retorqued handle screws. Advised customer to call licensed plumber. Advised to replace wall shut off valve. Complete.
Steven W.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Found Customer pulling FC drawer from sides causing misalignment. R & R FC door, brackets, slides. Reinstalled all parts. Installed pop rivets in brackets. FC drawer is working as designed per Whirlpool tech line. Advised cx to call Whirlpool customer service. Complete."
Steven W.
DISHWASHER KITCHENAID KUDE70FXSS6 "Ran diagnostics. Has 6-4 err ; ordrng 1 W10866118 (cntrl-elec), ordrng 1 W10872255 (valve)"
Steven W.
REFRIGERATOR KITCHENAID KSSP48QKS00 Whirlpool was already here. Customer didn’t call other service company. Per customer Whirlpool sent us. Complete.
Raymond H.
REFIRGERATOR WHIRLPOOL WRF560SEYM05 Upon arrival unit would not dispense water. Inspected and found unit temps set to coldest causing resavoir to freeze up. Due to the frozen resavoir the solenoids burnt out on the water valves. Replaced valves unit needs resavoir; ordrng 1 W10801011 (reservoir)
Raymond H.
REFRIGERATOR WHIRLPOOL ARS8267BW "Upon arrival cx stated she heard a crunching noise when closing door and now door will not close properly. Inspected and found bent hinges and door stop is cracked. Needs hinges.; ordrng 1 12570906WD (hinge,bottom rt-wht) and 1 R0181181 (DOOR. LOSE KIT) and 1 WP12566607ED (hinge-door)"
Raymond H.
REFRIGERATOR WHIRLPOOL KSSC42QTS00 "Upon arrival air frosted again, fan is running but is weak, needs fan motor.; ordrng 1 W10822580 (motor-evap)"
Raymond H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Upon arrival unit had no water or ice. Inspected and found water filter clogged. Used water bypass and verified filter was at fault. Instructed cx to purchase new filter. Unit functions as designed.
Raymond H.
RANGE JENN-AIR JGS9900CDB01 Upon arrival ducting was torn. Needs ducting.; ordrng 1 WPY702326 (duct- flex)
Raymond H.
DISHWASHER KITCHENAID KUDE60HXSS5 "Replaced vent and tested, unit functions as designed"
Raymond H.
RANGE WHIRLPOOL WFG505M0BS3 "Upon arrival cooktop would not work, Lao could not bake. Found regulator closed, needed to be opened. Control also not operating properly. Needs control.; ordrng 1 W11126814 (CONTROL)"
Raymond H.
OVEN WHIRLPOOL WFG320M0BS3 "Replaced igniter and wire harness tested, unit functions as designed."
Raymond H.
DISHWASHER WHIRLPOOL WDF330PAHS1 "Replaced motor and tested, unit functions as designed."
Patrick C.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Removed and replaced reservoir and housing. Tested unit all ops checked good needs cover still
Patrick C.
REFRIGERATOR AMANA AFI2539ERM00 Found the customer having issues with the cooling in the fridge section. Checked the unit out and found the temp sensors fine and air baffle/ evap working properly. Unplugged and replugged in all connections at the control board. Checked the condenser and it has a sheet of dust in the front causing poor air flow to the compressor. Causing her cooling issue. Condenser needs to be kept clean by just vacuuming the coils in the front.
Patrick C.
RANGE WHIRLPOOL WFG515S0ES0 Found the unit having issues staying lit once you set to 350.gets to 200 and the flame goes out and fails to relight. Needs new harness and the ignitor grounded to the cabinet ; ordrng 1 WPW10701462 (harns-wire)
Patrick C.
WASHER WHIRLPOOL WFW7590FW0 Customer having an error message. Checked code and it was for the long drain. Water in unit and door is locked. Checked pump for power and it is getting it. Emptied water and checked pump for blockage. No blockage. Motor is seized. Needs new pump. Removed and replaced. Tested unit all ops checked good
Patrick C.
REFRIGERATOR MAYTAG MFI2570FEZ Found the customer having issues with the ice ops slow. Checked the unit out and the ice maker seemed to operate properly. Checked temps and all checked good. Needs new ice maker. Removed and replaced from stock Tested unit all ops checked good ; used 1 W1082923 (ICEMAKER) from stock
Patrick C.
DRYER AMANA NED4655EW1 "Cx instruct. Found the customer,er having issues with the unit not drying. Takes several loads to dry. Checked air flow and there wasn’t any. Blockage in the vent. Dryer operates checked good"
Patrick C.
WASHER MAYTAG MVWC565FW "Customer having issues with a leak. Checked out and it’s coming from the back of the unit. Hoses seem dry. Checked drain hose and clamp was loose on th back causing leak. Reconnected,tightened and secured. Tested unit. All operations checked good"
mitch l.
MICROWAVE KITCHENAID KOCE500EBS04 Upon arrival customer stated unit is not getting up to proper temperature. Tested unit and found unit set temp of 350 but unit is not at 350 unit is getting to 325 unit is off my 25 degrease. Recalibrated unit +20 degrees tested unit again unit is now getting to proper temp set temp of 350. Unit is now functioning or all at this time of service. Instructed customer on proper use and care of unit.
mitch l.
WASHER MAYTAG MVWB835DW1 Upon arrival I removed console to access water valve control and ui. I removed and replaced control valve and ui. Reinstalled console and tested unit unit is functioning normal at this time of service.
mitch l.
DISHWASHER WHIRLPOOL WDF520PADM5 "Upon arrival customer stated unit is not draining. Inspected unit found unit full of water. Tested unit pump would turn on but no drain. Removed water and removed pump. Found hard piece of food jammed in drain pump fins. Not allowing pump to drain removed food and tested again unit is still not draining pump is burnt out; ordrng 1 W10876537 (drain pump)"
mitch l.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Upon arrival customer stated unit lights are not working in any section. Pulled unit out on skid and unplugged unit to test led control plugged unit back in and light turned on. Unit has bad led control. Ordering control; ordrng 1 W10830288 (cntrl-elec)
mitch l.
REFRIGERATOR MAYTAG MSC21C6MFZ00 Upon arrival customer stated unit is not making ice. Inspected unit and found ice maker full of ice seized in maker. Unit has bad ice maker. I removed and replaced ice maker. Tested unit is dispensing water into maker unit is functioning normal at this time of service.
Michael M.
WASHER MAYTAG MVWB765FW0 Cx states unit stopped mid cycle.Tech found large blanket and sheet set in wash. Advised cx that this was too large of a load. Recommended laundrymat for larger blanket sets to not overload the unit.Ran diagnostics and found 3 faults. F0e3 - overload F2e1 - UI stuck button F0e3 - overload Cleared faults and ran auto service test with cx present passed with no issues. Instructed cx to limit her load size and cx understand now. Job complete
Michael M.
REFRIGERATOR WHIRLPOOL KSSS42DBW00 Cx had unit turned off at power button. Turned power button on and unit began cooling. Found condenser coils completely packed with dust and hair. removed all build up from coils. Unit now has much more fresh air cooling condensor coils. Interior is blowing but not cold enough.
Michael M.
DRYER WHIRLPOOL WGD4815EW0 "Cx states unit makes a loud buzzing sound. Unit will start and stop on its own.Tech finds unit operates as intended with no issues. Cx is unfamiliar with product. Tech showed cx that she was using the wrinkle care cycle and that the unit will function on and off to keep wrinkles out of clothing. Cx wants the alert buzzer to turn off, showed cx that mechanical timer and not possible to have ringer turned off. Instead showed cx how to use timed dry and how to determine when clothing is done to prevent timer from buzzing.Tech emailed Cx the product use and care guide. Unit operates as intended. job complete"
Michael M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cx states unit does not wash.Tech found unit fills and drains. Diverter motor is clicking but wash pump does not engage.Needs sump and motor assembly; ordrng 1 W11085683 (pump&motor)
Michael M.
DRYER WHIRLPOOL WGD75HEFW0 Cx states unit will not stop running when some of the cloths are dry.Tech showed cx she was starting a normal cycle which utilizes the moisture bars and reads the wet clothing. Instructed cx on how to set timed dry. Unit does not have an interior light function and cx was not aware she purchased one without a light. Unit operates as intended with no issues. Job complete
Michael M.
M/W OTR KITCHENAID KHMS2056SSS2 Cx states unit door is intermittently unresponsive.Tech found UI will op for approx 2min then go blank.UI is discontinued; Cx does not want to repair. Job complete
Kevin M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Door handle had come loose. I found that the screw that door handle tightens to had backed out of door allowing door handle to become loose. I removed door handle and tightened mounting screw. Reinstalled door handle. All tests good.
Kevin M.
DISHWASHER WHIRLPOOL WDF330PAHS2 Customer stated the unit was not running when customer would start unit. I tested unit and put into diagnostic cycle. No error codes and unit is operating normally. Instruct customer on normal operation at this time
Kevin M.
DISHWASHER KITCHENAID KDFE204EWH1 Unit not draining. I found shorted drain pump caused by short in main control. Control is only sending 70v to pump and voltage is correct at wall. Removed and replaced pump and main control. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WFW7590FW0 "Unit is not finishing spin cycle and making a loud noise during operation. I found that the rotor bolt has broken off inside basket shaft and rotor has gotten damaged and damaged stator assembly. Unit will need outer tub assembly, rotor, stator, and rotor bolt. Removed and replaced outer tub assembly, rotor, stator and bolt. Tested unit. All tests good."
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Ice maker still leaking into ice bucket causing auger to freeze and get looked up. Ice maker is level, water valve has been replaced, ice maker has been replaced, and water pressure tests normal. Tech line told me their system was down and unable to provide sr number. They told me to replace main control as cx is having a double filling issue. Removed and replaced main control and ice bucket. Tested unit. All tests good."
Kevin M.
DRYER MAYTAG MGDB835DW3 Clothes got burnt by heat duct in the rear. Temps test good. Damaged heat duct. Removed and replaced heat duct. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWX655EW1 Unit making noise during cycle and not washing. I tested unit and found washplate causing a knocking sound and performance issue. I tightened washplate and tested unit. All tests good. Recalibrated unit. All tests good.
Kegan N.
RANGE KITCHENAID KGST307HBL "Customer stated oven is not reading proper temp. Temperature probe not reading proper temp, requires replacement."
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Unit not making ice and led modules not lighting up. I found frozen fill line to ice maker. I defrosted line and cycled ice maker. I found shorted led module board inside led light assembly. Unit needs led module in freezer. Removed and replaced led module in freezer. All tests good.
Kegan N.
WASHER MAYTAG MVWC565FW0 "Removed and replaced drive motor, could not test due to faulty lid lock. Ordering lid lock and main control; ordrng 1 W10838613 (lid lock assembly) and 1 W11116594 (cntrl-elec)"
Kegan N.
DISHWASHER JENN-AIR JDB9000CWS3 "Customer stated dishwasher making loud “knocking” noise. Tested unit, spray arm disconnected from sump. Reattached spray arm, tested unit. Test good."
Kegan N.
RANGE MAYTAG MGDB850YG3 Customer stated smell present when dryer running. Burnt lint identified in dryer due to clog in vent. Dryer lint extraction required. Recommended to contact company to clean vent in home.
Kegan N.
OVEN WHIRLPOOL WEG730H0DS0 "Disassembled unit. Removed and replaced oven blower fan. Reassembled unit. Ran through test cycle, oven functions normally. No Error code displayed."
Kegan N.
FREEZER MAYTAG MZF34X16DW00 "Customer stated freezer not freezing food. Evaporator icing over. Thermistor and defrost heater requires replacement; ordrng 1 WPW10316428 (heater) and 1 WPW10383615 (thermistor)"
Kegan N.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer stated refrigerator not making ice or dispensing water. Inspected unit, water leaking from water inlet valve. Ordering water inlet valve.; ordrng 1 W11043013 (valve)"
Kegan N.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Customer stated noisey water dispenser. Inspected unit, water dispenser functions all operate normally. Checked water pressure from valve at wall, pressure appeared to be high, adjusted valve and informed customer water dispenser designed for efficiency and functions normally."
Jim S.
REFRIGERATOR KITCHENAID KFIS27CXMS2 Bad ice maker; ordrng 1 WPW10122559 (icemaker)
Jim S.
RANGE GENERAL ELECTRIC CGS990SET4SS No power out of control board. Ignitor is blue and should be replaced ; ordrng 1 WB13X25263 (igniter glowbar) and 1 WB27K10423 (control ovn (erc3hp))
Jim S.
DRYER WHIRLPOOL WED8540FW0 Replaced thermostats and sensor. I also disconnected the water line just in case the customer is putting into a steam dry. The unit has been testing good every time I am out except the time the board failed.
Jim S.
REFIRGERATOR WHIRLPOOL WRT771RWYW01 Removed ice from evaporator drain pan and cleared the deaf roast drain tube. Diverted the air flow to decrease the refrigerator temperature.
Jim S.
REFIRGERATOR WHIRLPOOL WRF989SDAM01 Broken wire in the cabinet to the fresh food evaporator thermistor, spoke to Steve at techline and we went through the complete test mode and fond the wire open in the cabinet. Received a service request 7723483659
Jim S.
REFRIGERATOR GE GSE25HGHKHWW Not able to get the unit to make any noise. The condenser lines are away from the cabinet which is the most common noise. Only found the cord tag loose on the cord which may be the source of the noise. The condenser line going into the cabinet was vibrating on the crossbar next to the compressor. Moved line away. Job complete
Jesus C.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customer states that unit is not cooling. Checked unit and placed thermocouple on refrigerator. Temp reading of 44 degrees. documented with techline. Advised to checked vent and vent is cleared. Ordering partsSr 7723477945; ordrng 1 WPW10366605 (cntrl-elec) and 1 WPW10583800 (thermostat)
Jesus C.
RANGEHOOD KITCHEN AID UXT2030ADB2 Unplugged unit and removed swirling and fan. Installed new fan and assembled unit. Plugged unit back on and tested. Unit is now working as designed.
Jesus C.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Customer states that unit is dispersing water. Checked unit and adjusted the water pressure coming out from the unit. It doesn’t make a difference on he water coming out. removed the ware box cover and inspected hoses for any cracks or leaks. Removed hose up on the of the unit and placed a piece of hose and bypass water tube. Actuated dispenser and water is coming out properly. Placed connector back and unit is not dispensing water properly ordered part.ChrisSr7723481467; ordrng 1 W11126260 (tube-water)
Jesus C.
OVEN KITCHENAID KOSE500ESS03 Customer stats that she heard a humming noise coming out from unit. Ran diagnostics and no error codes found. Removed baffle and inspected blade fan. Assembled unit and tested breakers. Removed panel and found the white cable to one of the breakers and the other L1 cable to ground. Customer needs to have electrician have unit looked at for proper wiring on unit. Scott Sr 7723479657
Jesus C.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customer states that unit is not cooling. Checked unit and placed thermocouple on refrigerator. Temp reading of 44 degrees. documented with techline. Advised to checked vent and vent is cleared. Ordering partsSr7723477945; ordrng 1 WPW10366605 (cntrl-elec) and 1 WPW10583800 (thermostat)
Jesus C.
WASHER WHIRLPOOL WFW75HEFW0 "Customer states that uni is not draining. Checked unit, ran diagnostic and found error code. Per tech sheet inspected the drain hose. The drain hose was pushed down more than 6 inches causing syphoning. Raise hose and zip tied it to hose. Ran diagnostics and passed. Uni is working as design.F8-E3. Overflow condition"
Jesus C.
REFRIGERATOR KITCHENAID KSC24C8EYY04 Removed UI panel and installed new UI. Unit is now working as designed.
James M.
WASHER WHIRLPOOL WFW7590FW0 "Stacked unit has door latch error f5e3"
James M.
WASHER WHIRLPOOL WTW4816FW2 Unit unable to power on. Checked main control and found + 12VDC is not present. j12-4 and j12-1. Ordering new main control ; ordrng 1 W11170319 (CNTRL ELECT)
James M.
DISHWASHER WHIRLPOOL WDT720PADB2 Unit has error code f2e2 lost connection with UI. Checked cables and found UI Connections to board loose. Reseated cable but connection still not stable. Ordering new UI.; ordrng 1 W10838676 (panel-cntl)
James M.
WASHER WHIRLPOOL WFW75HEFW0 Unit displaying long drain error code. Checked drain filter basket and found blockage in pump. Cleared blockage and tested unit. Unit now working as intended and customer approves.
James M.
DRYER - GAS AMANA NGD4655EW Unit had non working timer. Replaced timer and tested unit. Unit now functioning properly.
James M.
REFRIGERATOR WHIRLPOOL MBF2258XEB4 Unit water valve not shutting off after filling ice tray causing water to run into freezer. Ordering new water valve. ; ordrng 1 WP2315576 (valve-inlt)
James M.
WASHER WHIRLPOOL MVWB835DW0 Unit not draining due to nail stuck in drain pump. Cleared pump and tested unit. Unit is now working as intended.
James M.
WASHER WHIRLPOOL WFW7590FW0 "Stacked unit has door latch error f5e3. Needs new door latch, ordrng door and latch"
James G.
REFRIGERATOR WHIRLPOOL WRF555SDHV00 Test 6 shows thermostat open; ordrng 1 W10276647 (motor evaporator)
James M.
RANGE KITCHEN AID KSGG700ESS Replaced UI and tested unit. No it now functions as intended. Customer approves.
James G.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Repositioned ice maker fill tube and re aligned fill tube seal to correct air leak as well as fill tube leaking onto evaporator fan blade
James G.
REFIRGERATOR KITCHENAID KRFC302ESS00 "Condenser rattling on cabinet bottom, added insulation, left hand door tech line says bend lower hinge up, which has been done and corrected issue."
James G.
WASHER GE GTWN4250D1WS "Removed tub ring, inspected tub, basket, and ring for any wear, also checked belt for wear, checked motor and drain pump for unusual temperature. All functions are normal and NO wear found at all"
James G.
DRYER AMANA NGD4700YQ0 Fuse open Replaced listed part Tested ok ; used 1 WP3390719 (THERMAL FUSE ) from stock
James G.
DRYER GE GTD42GASJ2WW Repaired loose connection at hi limit t-statTested ok
James G.
REFRIGERATOR MAYTAG MSS26C6MFW01 T-Bore at tech line says replace both boards at the same time SR7723482487; ordrng 1 W11035841 (cntrl-elec) and 1 W11125431 (CONTROL )
Irvin F.
COOKTOP WHIRLPOOL W3CG3014XB02 CX says the right side burners are popping. The wire harness has a blow out front right switch. Replacing harness and spark mod. Mod clicks when power is added. ; ordrng 1 WP4456905 (harns-wire) and 1 WPW10110491 (module-spk)
Irvin F.
M/W OTR FRIGIDAIRE FFMV162LBA "Removed power. Installed parts. Test for operation, passed. All operations normal."
Irvin F.
WASHER WHIRLPOOL WTW8900BW0 "Unit has an F51- motor RPS failure. During the spin of the tub by hand the bearing is loud. During powered spin, wash plate grinds. Removed power, installed bearing and wash plate."
Irvin F.
WASHER MAYTAG MVWX655DW1 "Unit not operating properly, per Cx, Says the agitator not operating properly, confirmed. Wash plate is worn out it’s splines. Replacing plate; ordrng 1 W10902814 (washplate)"
Irvin F.
OVEN AMANA AGR5630BDW1 "Removed power installed all parts. Powered unit test for operation, passed. Unit operable."
Irvin F.
RANGE GE JGBS66REK1SS "Removed power. Installed control. Powered unit ran test , passed. Unit heating, all operations normal."
Irvin F.
RANGE WHIRLPOOL WED8900BC0 "Door not closing. Confirmed. Replaced failed catch, test passed."
Irvin F.
WASHER WHIRLPOOL CHW9060AW0 Parts are all not present. They are searching; ordrng 6 WP489442 (screw)s and 1 WP8540221 (strike) and 8 WP8540282 (screw)s
Irvin F.
WASHER WHIRLPOOL WFW9200SQ02 "The washer is leaking. Found the drain motor leaked. The cap will it seal. Replaced pump, test good all operations normal. ; used 1 280187 (PUMP-WATER) from stock"
Hector Z.
DISHWASHER KITCHENAID KDTM704EBS1 "Replaced sump and motor, lower spray arm and cover. Tested ok."
Hector Z.
WASHER MAYTAG MVWC565FW1 The unit was set in diagnostic and found no failure code. Also ran the washer in automatic/manual test. I found nothing with this unit. working as designed. Suggested to the customer to install anti vibration pads to absorb unwanted vibrations. Tested ok.
Hector Z.
M/W OTR JENN-AIR JMV8208CS2 Microwave not shut off light when door is closed and fan motor on. Ordered micro switches and interlocks.; ordrng 3 W10727360 (microswitch)s and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock)
Hector Z.
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Ice cube stocked on the side of the of the ice cube tray, removed ice maker and cleared up. Also found ice builded up in the ice separator, cleared up and tested ok."
Hector Z.
MICROWAVE JENN-AIR JMW2430DP01 "Contacted tech line to obtain a test to check increment of water temperature. Placed a cup with water at 95 degrees, placed in the microwave and runner for 1 minute at 100% of the power, checked water temperature again and it was 170 degrees. Ran 3 more tests with the same results. Microwave is working in perfect condition. Tested ok."
George Y.
REFIRGERATOR FRIGIDAIRE LFHB2751TF3 Found refrigerator fill tube plug need to replace valve gasket air towar for ice maker. Ok to order parts.; ordrng 1 242253002 (valve-water) and 1 S242146001 (gasket)
Hector Z.
DRYER ELECTRIC MAYTAG MVWC565FW0 "Replaced actuator, drive pulley and belt. Tested ok."
Hector Z.
REFIRGERATOR WHIRLPOOL WRT549SZDM01 Refrigerator doesn’t need the door that ordered instead of that I adjusted the fresh food door. This job is completed.
George Y.
COOKTOP WHIRLPOOL WCG55US0HS00 Found stove top right grate broken edge need to replace per customer stating they send two set of grates; ordrng 1 0042357 (grate)
George Y.
RANGE ELECTROLUX E36GC76PRS Found stove top licking found burner caps not inserted correctly reposition retested check out ok complete no dents or dings cause by tech.
George Y.
DRYER MAYTAG MGDB765FW0 Found dryer working ok Customer instruct need to use index finger to select selection complete no dents or dings cause by tech.
George Y.
REFRIGERATOR ELECTROLUX EI26SS55GS1 Found refrigerator dispenser module broken need to replace ok to order parts; ordrng 1 241753401 (module-dispenser)
George Y.
RANGE WHIRLPOOL WFE515S0EW1 Found range leaking heat out of top of door found door gasket seal tabs not push in reposition retested check out ok complete no dents or dings cause by tech.
George Y.
REFRIGERATOR WHIRLPOOL WRFA35SWHN00 Found refrigerator not dispensing water Found back of refrigerator kinking waterline found waterline valve sticking out to far refrigerator working ok now complete no dents or dings cause by tech.
George Y.
DISHWASHER KITCHENAID KUDS30IXBL9 Found dishwasher lights intermently flickering need to replace panel control; ordrng 1 W10500108 (panel-cntl)
Erick S.
REFRIGERATOR FRIGIDAIRE LFTR1832TF Found bad motor on unit causing it not to cool. Respected fan motor. Retested it and unit is now cooling both sections. Job complete.
Erick S.
FREEZER FRIGIDAIRE LFFH20F3QW "Cycled unit and found not to voltage to compressor causing it not to cool, tested cold control and found voltage to it but not out. Unit will need new cold control; ordrng 1 5304513033 (COLD CONTROL)"
Erick S.
DRYER MAYTAG MGDB765FW Cycled unit and found unit igniting but gas vavle is not opening causing it not to heat. Found unit with bad flame sensor causing errror. Unit will need new sensor; ordrng 1 WP338906 (sensor)
Erick S.
ICE MAKER FRIGIDAIRE LFSS2612TD "Cycled unit and heater is not working causing it not to dispense ice, . Installed new ice maker. It cycled and filled with no errors. Job complete"
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Unt is making ice but not dispensing it. Found auger shaft off of motor causing it not to dispense. Re installed and secured shaft and motor. Retested unit and now to dispense both types of ice. Job complete"
Erick S.
WASHER MAYTAG MVWC565FW Cycled unit and found. Motor giving off burning odor. Motor will need to be replaced ; ordrng 1 W11026785 (motor-drve) and 1 WPW10006384 (drive belt)
Erick S.
DRYER WHIRLPOOL WGD8000BW0 Cycled unit and found it heating. Resecured all connectors to fuses and reprogrammed main board. Retested through test cycle and it passed lol tests with no errors. Job complete
Dane K.
WASHER MAYTAG MVWB835DC3 1501Upon arrival the unit was tripping win in the wash cycle. Ordering appropriate parts four chirping noise; ordrng 1 W10811956 (drum assembly) and 1 W10902814 (washplate) and 1 W10915701 (rotor)
Dane K.
WASHER MAYTAG MVWB980BW "Upon arrival the unit was leaking. Found solenoid on the water valve opening too much and overflowing bleach dispenser. Also found bleach dispenser was cracked from too much pressure being blasted into it. Unit needs new dispenser and new valve; ordrng 1 W10853723 (valve) and 1 WPW10554110 (dispener)"
Erick S.
MICROWAVE KITCHENAID KMHS120ESS Cycled unit and found with faulty door switch causing it not to cycle and heat. Replaced 2door switches. Retested it and it cycled and heats with no errors. Job completed; used 2 W10727360 (MICROSWITCH) from stock
Erick S.
DRYER GE GTD65GBSJ3WS Cycled unit and found unit making loud noise while cycling. Found units blower and motor making noise. job complete
Dane K.
REFRIGERATOR WHIRLPOOL ARB2214CW Upon arrival the freezer door would not open or close. Found the right side rail missing ball bearings and not able to open and close unit needs new freezer rail.; ordrng 1 WP67002767 (slide- dra)
Dane K.
WASHER WHIRLPOOL WTW4900BW0 Upon arrival the unit was loud in the spin cycle and would knock so hard it would move. Found the suspension fail the test and found gearcase leaking oil and loud. Unit needs new gear case and new suspension; ordrng 1 W10780044 (suspension) and 1 W11035747 (gearcase)
Dane K.
WASHER WHIRLPOOL MVWX655DW1 W11127357Upon arrival unit would not fill. Unit was giving a long fill code and water valve would only hum when voltage was applied. Unit needs new vavle; ordrng 1 W11127357 (housing)
Dane K.
RANGE WHIRLPOOL GW397LXUQ06 Removed and replaced control board and switch membrane and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Upon arrival the unit was not cooling. Found evap fan motor not running. Removed and replaced fan and tested unit. Unit functions normal now.
Dane K.
WASHER MAYTAG MVWB835DW0 Upon arrival the unit would not fill with water and was giving a long fill fault code. Found cold water still not opening. Removed and replaced water valve and tested unit. Unit would not drain at this time. Found hairpins obstructing unit from draining.
Dane K.
DRYER WHIRLPOOL WGD4800BQ Upon arrival unit was squeaking when running. Found rollers and pulleys worn out. Installed all parts and dryer repair kit and tested unit. Unit functions normal now; used 1 4392065 (DRYER REPAIR KIT) from stock
Dane K.
DRYER - GAS MAYTAG MGDC465HW0 Upon arrival the cx was smelling what she thought was smoke. Unit was giving odor due to vent in home venting blocked with lint. Instructed cx on proper use and care. Unit functions normal now
Cesar H.
OVEN WHIRLPOOL WOS92EC0AS04 Latch failed entered test mode found code for latch ran test latch failed ; ordrng 1 W10883049 (latch-door)
Cesar H.
DRYER ROPER RGD4516FW0 Failed door switch strike is broken on it. Switch will not close when door closed routed for switch ; ordrng 1 WPW10237959 (switch-dor)
Cesar H.
WASHER WHIRLPOOL WTW5000DW1 Found failed control has 120v at connector and control not responding not turning on and green led at back of control is off ; ordrng 1 W11116590 (cntrl-elec)
Cesar H.
DRYER MAYTAG MGDB765FC0 Failed ignitor visually broken causing unit not to heat replaced ignitor all tested good ; used 1 279311 (IGNITOR KIT & BRACKET) from stock
Cesar H.
WASHER MAYTAG MVWX655DW1 Customer instruct on water supply lines they have the anti flood valves in them and water flow when unit turns on valve trips the anti flood valve in the hose. Instruct on use and care as well and recommend hoses to unit be replaced. Tested and calibrated unit all checked good
Cesar H.
REFRIGERATOR WHIRLPOOL WZF79R20DW03 Replaced evap recharged unit all tested good
Cesar H.
DISHWASHER MAYTAG MDB4949SDM3 Replaced control ran test on unit all tested good
Cesar H.
REFRIGERATOR WHIRLPOOL W8TXNGMWQ1 Ice maker has power will not cycle also Teflon coating is coming off the mold replaced failed ice marker unit tested good ; used 1 4317943 (ICEMAKER) from stock
Bryan D.
REFRIGERATOR WHIRLPOOL PSEUDO Cx states that he already found what was going on with unit the cx had temperatures turned all the way up. No repair needed.
Bryan D.
REFIRGERATOR WHIRLPOOL WRT549SZDM01 Removed and replaced harness. I ordered evap motor twice and was sent both times without it. No dents dings or scratches caused by tech.
Bryan D.
REFIRGERATOR WHIRLPOOL WRS325SDHZ00 Cx states ice build up again and higher temps in fridge. spoke with techline. We won’t defrost heater has shorted. Techline wants heater and harness changed. Ordering parts; ordrng 1 W11126973 (HARNS-WIRE ) and 1 WP2323198 (heater)
Bryan D.
MICROWAVE WHIRLPOOL KEMS378GWH0 Cx states light won’t go off. Informed cx that she has to close door. She is barley closing the door and hooks are not coming in contact with switches. Instructed cx on proper closing of door.
Bryan D.
DRYER MAYTAG MGDX655DW2 Found ignitor trying to light but not flame would start. Inspected unit and found gas turned off. Tuned on gas and right away there was a scent of gas. Found gas is leaking from valve on wall. Unit is functioning properly. Turned gas off and informed cx he needs to have valve looked at
Bryan D.
REFRIGERATOR JENN-AIR JS48PPDUDE01 Removed unit from cabinetry. Evacuated system. Removed and replace compressor along with dye drier. Vacuumed system for 25 minutes. Unit held vacuum. Replaced all panels and unit to cabinetry. No dents dings or scratches caused by tech on unit or home. Unit is now cooling.
Bryan D.
DISHWASHER WHIRLPOOL WDF550SAFS Removed and replaced drain pump. Tested unit. Found no leaks. Told cx if unit leaks again to give us a call.
Bryan D.
REFRIGERATOR WHIRLPOOL GD25BFCHB00 Door needs to be removed and wooden panels need to be removed. There is also glue behind the dispenser holding dispenser in place that will need to be removed.
Bryan D.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Cx states ice dispenser was not functioning. Inspected unit found ice build up holding open chute. Cleared all build up. Unit is dispensing properly. No dents dings or scratches caused by tech.
Bryan D.
OVEN KITCHEN AID KEBS109BSS01 Cx states all her breads are burning. Ran diagnostics. Found no error codes. Tested unit. Unit pre heated as designed. Ran diagnostic to checks temps all temperatures were on point. Found nothing working inproperly with unit. Informed cx that maybe it was something she was baking with all other foods are fine other than her breads.
Billy J.
WASHER WHIRLPOOL WTW8500DC0 Upon arrival removed and replaced console and control instructed cx to make sure unit on dedicated cuirut unit functions as designed job complete
Billy J.
WASHER WHIRLPOOL WTW5000DW Upon arrival cx stated unit is dripping water inside of machine found inlet valves not closing ordering W10701459; ordrng 1 W10701459 (valve)
Billy J.
WASHER MAYTAG MVWB835DW3 Upon arrival cx stated unit makes load screeching sound when in high speed spin unit has bad gearcase removed and replaced retested job complete. Unit now functions as designed no leaks dings or scratches.
Billy J.
DISHWASHER KITCHENAID KDPE234GPS0 Upon arrival top rack leveling silver wear rack wheel is broken that holds rail in place broom cabinet to rail; ordrng 1 WHEEL (WHEEL)
Billy J.
M/W OTR AMANA AMV2307PFS0 Upon arrival unit giving door error code removed and replaced door switches from truck stock AHFRF00EPL1; used 1 W10727360 (MICROSWITCH) from stock
Aaron B.
RANGE JENN-AIR JGRP436WP02 Checked the outer door on both edges there’s an etching marks all the way down ordered new door outer ; ordrng 1 W11114791 (DOOR ASSEMBLY) and 1 WPW10159578 (nameplate)
Aaron B.
DISHWASHER KITCHENAID KDTE704DSS1 Checked operations unit is not responding unplugged and reset unit drain pump turns on and still no response to touch control ordered parts; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537425 (panel-cntl)
Aaron B.
WASHER MAYTAG MVWC6ESWW1 Washer timer is sticking and is agitating when it’s supposed to fill and then add state once it’s foam customer needs new timer.
Aaron B.
DISHWASHER MAYTAG MDB8989SHZ0 Unit dispensers for the detergent doors broken order new dispenser assembly; ordrng 1 W10861000 (detergent dispenser)
Aaron B.
REFRIGERATOR WHIRLPOOL WRF757SDEH01 "Checked operations found nothing at this time , customer said the unit would say p/o and then would go in high speed operating normal, but right now unit is working normal and checked the electrical plug everything looks good at this time. job complete."
Aaron B.
RANGE WHIRLPOOL WFG525S0HS0 Replaced the control assembly tested operatins are normal now, job complete.
Aaron B.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Replaced the main board and UI board operations normal, Job complete"
Aaron B.
WASHER MAYTAG MVWC416FW0 "Unit was grinding with the belt cover , pulley nut was loose , pulled the nut off put blue lock tight in the nut reinstalled nut tested operations normal at this time"
William L.
DISHWASHER WHIRLPOOL WDTA50SAHV0 "Replaced door hinges, door latch assembly & console panel,tested door latch functions, ran self diagnostics on unit, unit operating as designed."
William L.
REFIRGERATOR WHIRLPOOL WRS555SIHZ00 "Replaced main control, cycle ice maker, tested ok"
William L.
OVEN WHIRLPOOL WFG320M0BS3 "Replaced main control & oven sensor, ran bake cycle, heated up to 350 & relit when temps dropped, unit operating as designed."
William L.
DISHWASHER WHIRLPOOL WDT710PAHB1 "Checked for codes, F5E1, Ran diagnostics cycle , Found unit operating as designed. instructed cx on using rinse aids & hot water supply needed to run unit. unit disabling control disabling heater due to water supply temps."
William L.
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Replaced microwave management brd, tested turn table & MW functions, tested ok"
William L.
DRYER - ELECTRIC FRIGIDAIRE FFLE3911QW0 "re-attached belt to tension roller & drum. aarons dryer., tested dryer functions, tested ok"
William L.
DRYER AMANA NED4655EW1 "Unit heating up normally, air flow ok at dryer exhaust duct, found no problem with unit, instructed cx on cleaning house dryer vent."
Tyler F.
WASHER ROPER RTW4516FW1 Customer stated that the cold water valve is not working. Cycle tested unit both valves are functioning as designed. Calibrated unit and checked temp selector to make sure working properly.
Tyler F.
WASHER MAYTAG MVWB765FW0 Customer stated that unit shuts off mid cycle. Checked for error codes. Found stuck key error code. found open neutral and wall outlet. Calibrated unit and tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Customer stated that door seal is ripped. Removed and replaced freezer door. Tested all works good at this time.
Tyler F.
M/W OTR WHIRLPOOL WMH31017AS2 Customer stated that the turntable driver burned and deformed glass. Removed and replaced driver and turntable glass tested all works good at this time
Tyler F.
RANGE WHIRLPOOL WGG7745S0FS02 Customer stated that the oven will not heat. Unit was just installed. Found switch on gas valve flipped. Fixed and preheated all works good at this time.
Steven W.
DRYER WHIRLPOOL WGD5000DW3 "Found flame cutting off. Found vent duct plugged. Advised to call landlord or duct cleaning service. Dryer is tumbling, heating properly. Complete."
William L.
DISHWASHER WHIRLPOOL WDTA50SAHB0 "found code F6E4, F5E1, found concole buttons sticking, checked connections to UI, ordered concole for unit.; ordrng 1 W11157079 (UI console )"
William L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Fridge has to be completly disassembled to check wiring harness in liner for shorts, unit will not function with deli. UI board installed"
William L.
MICROWAVE OVEN FRIGIDAIRE FPBM3077RFB "unit blowing fuses, found shorted transformer, ordered mag, transformer diode, cap.; ordrng 1 5304488355 (magnetron) and 1 5304488356 (transformer) and 1 5304488357 (capacitor) and 1 5304488358 (diode)"
William L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "found left bottom door hinge bent, ordered replacement door hinge.; ordrng 1 W11122872 (hinge-door)"
Steven W.
DISHWASHER KITCHENAID KDTE254ESS3 "Found UI not responding to all buttons. Replaced UI control. Ran diagnostics. Had 6-4, 6-1 error codes. Found upper rack pivot clip under float. Reinstalled pivot clip. Ran test cycle- passed. Fills, washes, drains,rinses, dries properly. Complete."
Steven W.
WASHER WHIRLPOOL WTW5000DW1 "W10721967 cam not received. Local purchase. Replaced motor, capacitor, splutch. Advised customer to call landlord(electrician) wall receptacle not grounded- shock hazard. Fills, agitates, drains, rinses,& spins properly. Complete."
Tyler F.
M/W OTR WHIRLPOOL WMH31017AS2 "Customer stated that the turntable driver burned and deformed glass. Ordering driver and turntable glass; ordrng 1 W10337248 (driver,turntable) and 1 WPW10337247 (tray-cook)"
Tyler F.
WASHER MAYTAG MVWC416FW1 Customer stated that the unit is turning on by itself. Customer has unit unplugged for a week and water has accumulated in the tub. Unit may have a possible valve seep. Ordering main control and water valve; ordrng 1 W11162436 (ELEC CNTRL) and 1 W11210459 (WATER INLET)
Steven W.
DRYER MAYTAG MEDC215EW1 "Replaced PTS relay, strike. Unit is starting,tumbling, heating properly. Door is opening/ closing properly. Complete."
Steven W.
DRYER WHIRLPOOL WGD4815EW2 "No heat. Found wire off radiant sensor. Recrimped, reinstalled wire. Dryer is heating, tumbling properly. Complete."
Tyler F.
REFRIGERATOR WHIRLPOOL WRT318FMDM Customer stated that the back wall in the freezer. Unit is not going through defrost. Ordering control box and harness.; ordrng 1 W11177653 (HARNESS) and 1 W11223731 (CNTRL ELEC)
Steven W.
REFRIGERATOR WHIRLPOOL ED5DHEXWL03 "Replaced starting device and capacitor. Compressor not running. Found compressor shorted to ground. Complete."
Steven W.
WASHER WHIRLPOOL WTW4950HW0 "Ran diagnostics. No error codes found. Ran calibration, auto test cycle - passed. Tested normal wash, drain & spin. Fills, agitates, drains, rinses,& spins properly. Advised customer not to use powder detergent, use less HE liquid detergent, call electrician- wall outlet not grounded. Complete."
Tyler F.
DRYER MAYTAG MGDX655DW2 Customer stated that the timer is not advancing through time dry. Found timer is stuck. Ordering timer not in stock.; ordrng 1 WPW10642928 (timer)
Steven W.
MW OVEN COMBO KITCHENAID KEMS308SSS05 "Replaced lower oven UI, microwave UI, both ribbon cables. Tested MW, lower oven. MW & lower oven are heating properly at this time. Keypad is working properly. No error codes found. Complete."
Tyler F.
DRYER WHIRLPOOL MGDB835DW4 Customer stated that the dryer interface responds but dryer will not rotate. Found door switch is not recognized and control is clicking. Ordering compressor trol and door switch.; ordrng 1 W11036551 (switch-dor) and 1 W11133021 (ELEC CNTRL )
Steven W.
DISHWASHER KITCHENAID KDFE104DSS5 "Ran diagnostics. Had 4-3 error code. Found wash motor not running. Power to motor. Replaced pump & motor assembly. Fills, washes, drain, drains,rinses,& dries properly. Advised to use rinse aid proper drying, purge hot water line before starting DW. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Found FC defrost heater broken. Replaced heater, evaporator motor/ harness/ bi-metal assembly. Replaced HV control. Unit is cooling properly at this time. Complete."
Tyler F.
DRYER AMANA NGD4655EW2 Customer stated that the dryer is not shutting off. Found the timer is getting stuck at cool down. Ordering timer in stock.; ordrng 1 W10857611 (timer)