Local Reviews
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Kenneth M.
FREEZER WHIRLPOOL WRX735SDHV00 Installed freezer slide rails and tested unit. Unit is now working properly. Custom approves function at this time.
Jim S.
DRIYER MAYTAG MGDC215EW2 Replaced open thermal fuse; used 1 WP3392519 (THERMAL FUSE) from stock
Jim S.
DRYER MAYTAG MGDB835DW4 Replaced air duct. Unit tested ok
Jim S.
VENT HOOD THERMADOR PH36CS02 we looked at the vent hoodBad control boardPart number 00497776 is no longer available.
Jim S.
DISHWASHER BOSCH SHX68T55UC/02 Replaced faulty drain pump. Flushed drain line. Unit tested ok
Jim S.
DISHWASHER WHIRLPOOL JDB8700AWP3 "Replaced board, wash motor and sensor. Unit tested ok"
Jesus C.
DISHWASHER KITCHENAID KDTM804EBS2 Customer states that unit is leaking from bottom. Lower plate was removed upon arrival and found the hose to water valve loose. Turned water off and readjusted gasket on hose. Assembled and turned water back on. Ran diagnostics and no error codes found. Upon cycle completed found the valve leaking at hose assembly. Turned water off and put some Teflon tape on valve thread. Ran a rinse cycle and unit started to leak again. Ordering water valve. ; ordrng 1 W10872255 (valve)
Jim S.
REFRIGERATOR BO GENERAL ELECTRIC GFE29HSDISS Replaced fresh side fan motor
Jesus C.
RANGE N/A KGSA906PSS00 "Customer stats that unit is not powering on. Checked unit and pulled out. Removed power and back cover. Tested thermostat and it’s now working. Placed a thermal fuse instead just to test cuircut and it powered back on. Need to replace thermostat."
Jesus C.
DRYER WHIRLPOOL WGD7300DW2 Customer states that unit panel working intermittently. Ran test and found error code. Removed UI and verified connections and are good. Ordering parts.F2-E1. ; ordrng 1 W10802078 (cntrl-elec) and 1 W11123145 (panel-cntl)
Jim S.
REFRIGERATOR KITCHENAID KRFC302ESS00
Jim S.
WASHER GE GTW460ASJ8WW Unit checked ok. Adjusted left front leg
Jim S.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Installed a new ice maker, adapter,both evaporators, compressor, board."
Jim S.
REFRIGERATOR FRIGIDAIRE FFTR1821TW0 Replaced door seal. Unit tested ok
Jim S.
OVEN KITCHEN AID KOSE500ESS04 Replaced convection fan motor. Unit much quieter now but will occasionally make noise.
James M.
DISHWASHER KITCHEN AID KDTM354DSS5 Found unit with leak coming from sump seal. Ordering new sump assembly. Will return 4-19 to install. ; ordrng 1 W10805015 (pump&motor)
Jim S.
DISHWASHER KITCHENAID KUDE20FBSS0 Cleared air gap
Jim S.
WASHER WHIRLPOOL WFW5620HW0 F8E1. Fault code which was caused by the installers at Best Buy moving the drain hose too low and causing water to siphon. The also did not level or lock the legs.I locked the legs and raised the drain hose. Unit tested ok
Jesus C.
DRYER WHIRLPOOL CGM2745FQ0 Disconnected unit and access can assembly. Removed cam and installed new. Tested unit and it’s now working as design.
Jesus C.
WASHER MAYTAG MVWB835DW4 Removed UI panel and removed control board. Disconnected Walter hose and removed water valve. Installed water valve and control board. Assembled unit and manual test valve. Ran auto test and passed. Unit is now working as design.
Jesus C.
OVEN KITCHENAID KODE500ESS04 Customer states that unit doors are not lined up. Removed door stop and unit is still not lining up evenly.
Jesus C.
WASHER WHIRLPOOL WTW4955HW1 Customer states that unit is not finishing cycle. Ran diagnostics and found error code. Also found the cold water closed. Ran calibration test and passed auto test. Unit is working as designed
Jesus C.
DISHWASHER WHIRLPOOL WDT720PADM0 Removed door panel and control board. Installed new control board and assembled unit. Ran diagnostics and passed. Unit is now working as design.
James M.
REFRIGERATOR JENN-AIR JFX2897DRM02 Found unit Keith deli drawer now pulling out all the way. Inspected unit and found ice had frozen door cable to bottom of cavity. Used steam to remove ice and free cable. Found temp setting on door set to wine. Reset controls to deli to allow proper cooling. Unit now functioning as intended.
James M.
DRYER - ELECTRIC KENMORE 11075102310 Replaced thermal fuse and tested u it. Unit now heating as intended. Job complete and customer approves.
James G.
LAUNDRY MAYTAG MVWB765FW2 "Unit has locked rotor code, inspection of underneath side shows lots of oil and I can hear upper seal dragging. Also had stuck key code again ; ordrng 1 W10734521 (slider) and 1 W10811956 (drum assembly) and 1 W11195970 (CONTROL )"
James M.
REFRIGERATOR WHIRLPOOL WRS571CIDM00 "Found unit with ice build up in airways not alowing cooled air to circulate inside matching. Customer stated that kids had accidentally turned cold off for unknown amount of time but they had turned back on then problems started after. Defrosted all ice build up tested unit. Fans good, heater good. Unit is working and now cooling as intended."
James M.
WASHER MAYTAG MHW5630HW0 "Replaced console, Acura, and pressure sensor. Tested unit. Unit functioning as intended and customer approves."
James G.
REFRIG/SIDE-BY-S FRIGIDAIRE FGHS2631PF4A
James M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01
James M.
MICROWAVE JENN-AIR JMW2430WB02 Replaced MCU board and tested unit. Unit now heats without error. Customer unavailable to sign PVR. 805-574-4178 Monique is house tennent.
James M.
REFRIGERATOR KITCHENAID KBFO42FTX05 Inspected unit and found clogged drain pan and old clogged up filter. Cleared drain pan and installed new water inlet. Also changed filter for customer and explained importance of regularly changing filter ( ever 6 months at least). Unit no longer leaking.
James M.
DRIYER GE GUD27GSSJWW Replaced thermistats and glow bar. Unit now functioning as intended. Customer approves.
James G.
WASHER ROPER RTW4516FW Customer canceled at door says they fixed it this morning
James G.
REFRIGERATOR KITCHENAID KRFC704FPS01 Ice maker stuck in harvest position ; ordrng 1 W11115534 (icemaker)
James G.
FREEZER HAIER IF71CM33NW
James G.
REFIRGERATOR KITCHEN AID KRFF707ESS01 Defrosted fresh side evaporator and replaced listed part due to frozen evaporator Tested ok
James G.
WASHER MAYTAG MVWB980BG0 Upper seal leaking and bad bearing ; rqstng P&A on 1 W10381077 (tub-outer)
James G.
WASHER WHIRLPOOL MHW8200FW0 "Upon arrival unit had F-3/E-1 pressure fault, customer had a down comforter inside unit that was soo large it was hard to close door. Cleared code and ran service cycle and rinse cycle with out failure. Advised credit hat comforter is too large for this unit.Tested ok"
James G.
OVEN WHIRLPOOL WOS72EC0HS01 "Heated oven to 450 degrees without failure, some smoking did occur which is normal upon first heat cycle.Tested ok"
James G.
REFRIGERATOR WHIRLPOOL GX5FHDXVY010 Cleared drain and replaced tube; used 1 W10619951 (TUBE DRAIN) from stock
James G.
DRYER WHIRLPOOL WGD6620HC0 "No fault codes stored, went over section in use and care guide regarding clothes not drying."
James G.
DISHWASHER WHIRLPOOL WDF330PAHS1 Rack stops will not stay in ; ordrng 2 WPW10082861 (stop)s
James G.
DRYER MAYTAG MGD6630HW0 Rick at tech line says replace inlet thermistor even though it checks good; ordrng 1 W10623852 (thermistor)
James G.
MICROWAVE WHIRLPOOL WMH32519HV1 Main control due to sensor issues Tested ok
James G.
DISHWASHER KITCHEN AID KDTE254EBL2 Found circulation motor plug not seating properly causing intermittent operation. Ty wrapped plug to motor and retested Tested ok
James G.
REFRIG/SIDE-BY-S KITCHENAID KRSF505EBL00 Replaced drier again still unable to locate leak. I will come by tomorrow and again try and locate leak
James G.
DRIYER KENMORE 11071202012 Chris Ct.Dryer is heating however lint screen is almost totally blocked with fabric softener. Advised customer needs to be cleaned if not replaced
James G.
OVEN KITCHENAID KODE300ESS03 Raised upper oven 10 degrees lower oven 20 degrees and retested Tested ok
James G.
REFRIGERATOR KITCHENAID KRFF305ESS00 Sealed entire box per tech line. I have SR number as this is not related to earlier repair
James G.
DISHWASHER WHIRLPOOL WDF520PADM7 "Cleared air gap, also no jet dry, advised customer Tested ok"
Irvin F.
DRYER WHIRLPOOL WED4850HW0 "Dryer is not heating. Checked timer, and thermal fuses. All. Heck good for operation. The dryer is powering lights on and turning. The motor failed. Motor needs to be replaced. The L2, and NEUT a terminal block not securing properly. Possible cause of issue poor connection. ; ordrng 1 279318 (terminal) and 1 279827 (MOTOR DRYER)"
James G.
REFRIG/SIDE-BY-S FRIGIDAIRE FGHS2631PF4A
James G.
REFRIGERATOR FRIGIDAIRE FFHT2032TP2 Replaced evaporator fan motor due to not running Tested ok
Irvin F.
FREEZER KITCHENAID KBSD618ESS01 Ice forming on the ceiling of frezer section. KURT- heat gasket to seal if fails to seal replace the door gasket. (7724646465)Attempt to heat seal failing. The magnet in the gasket is missing last 1-2 inches in the corner not sealing. Ordering replacement gasket. ; ordrng 1 W10800788 (gasket-fip)
Isidore A.
REFRIGERATOR JENN-AIR JS48NXFXDE01 "Removed old user interface and installed new user interface . Test operation, ok at this time . Refrigerator working at this time."
Irvin F.
VENTHOODS KITCHENAID KVUB606DSS3 The motor is vibrating during operation. The motor is not rotating properly. ; ordrng 1 W11035826 (motor-fan)
Isidore A.
WASHER MAYTAG MHW8100DW0 "Removed old bellows and installed new bellows. Removed top panel and removed old detergent dispenser and hoses. Installed new detergent dispenser, reconnect hoses and top panel. Test washer operation ok at this time, explained to customer on door seal may need time to set, can be slightly tighter to close. And to keep bottom of inner door glass clean. Hair can cause leaks, where it meets door seal"
Isidore A.
REFRIGERATOR KITCHEN AID KFCS22EVMS7 "Removed freezer door, ice bin and old ice maker. Installed new ICE MAKER with harness, test fill ok. Reinstalled ice bin and freezer door. Refrigerator working as designed"
Irvin F.
DISHWASHER AMANA ADB1100AWB5 "Removed power installed replacement parts. Ran test, found main control is not sending 120v to inlet valve. Replacing main control. ; ordrng 1 W10817282 (cntrl-elec)"
Isidore A.
OVEN KITCHENAID KOCE507ESS05 "Turn off power at breaker, removed oven from wall, top oven panels and old microwave cooling fan. Installed new cooling fan test microwave operation ok, reinstalled top panels and oven. Combo oven and microwave working as designed, at this time."
Irvin F.
REFRIGERATOR BOSCH B21CL80SNS/02 "Cx says the unit is making a clicking sound. Cx had a recording. During visit found the source is the ice maker motor and mold. When harvesting the unit is not aligning properly. Replacing IM MOTOR. CX SAYS CALL WHEN THE PARTS IS IN TO SCHEDULE NEXT VISIT, CX HAS DR APTS. ; ordrng 1 11016457 (ICE MAKER)"
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT1814TW1 "Cx says the fridge is not cooling. The fridge start device is not allowing the starter to operate, proper 120v is supplied no start. Installed start device, powered fridge compressor and fans all running. Replaced the control assembly. The drain port was cracked and leaking. Unit is operational, done. ; used 1 8201786 (START DEVICE,COMBO) from stock"
Irvin F.
DRYER WHIRLPOOL WGD5620HW0 F3/E3-out let thermistor. Checked resistance @ room temp 12.53KOHM. Per tech sheet in range. New one test @11.83 KOHMS. The thermistor and wiring check good. Replacing main control per test4a. Replacing thermistor with control. ; ordrng 1 W11331277 (CONTROL)
Irvin F.
DRYER MAYTAG MEDX655DW1 Cx says the dryer is making a odd thumping ticking sound. Powered dryer in and test for noise confirmed. The pulley was bouncy causing excessive noise. Installed replacement pulley. All sounds and ops normal.
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 "Cx says the unit is not operating. Found the actuator is shifting loud. Replaced the actuator. Test the unit is operating properly. Calibrated unit, all ops normal."
Hector Z.
WASHER AMANA NTW4516FW3 Washer noisy in the agitation cycle. Checked unit and found noisy belt.; ordrng 1 W11239857 (belt)
Hector Z.
WASHER WHIRLPOOL WTW8540BW "Washer displaying an F71 code (RPS fault), and noisy during agitation and spin cycle.Checked unit and found worn out bearing and basket completely frozen, unable to moved up or down. Washer going out of balance, and leaking through the bleach and fabric softener dispenser. Also RPS sensor connectors getting rusted"
Irvin F.
DISHWASHER WHIRLPOOL WDT720PADM2 "Installed replacement parts. Ran unit fill and wash, observed no leaking. Completed all DW Assembly calibrated passed. All ops normal. The gasket depressed causing leaking."
Irvin F.
WASHER MAYTAG MVWB835DW3 Replaced console. Calibration passed. All ops normal.
Hector Z.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Vegetable getting frozen up in the fresh side crispier.Checked unit and found iced up fresh side evaporator due to not going into defrost, checked for air flow restrictions, also check that the evaporator all way in the back, as well tests for the coil (3) way valve.Ordered the evaporator fan scroll, fresh side evaporator cover and the thermistor; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 WPW10387382 (cover-evap)"
Hector Z.
DRYER-GAS WHIRLPOOL WGD5000DW2
George Y.
DISHWASHER JENN-AIR JDB8000AWB3 Installed sump pump and manifold door seal wheels need to reschedule to come back install control board dispenser.
Irvin F.
RANGE WHIRLPOOL WFG515S0ES1 "Cx says front right burner intermittently will not ignite. Checked for operation the front 2 burner will lite, but take couple tries. Inspected burner heads found in good shape, not sealing to the cooktop tightly. The burners on low are look like they want to extinguish. Installed replacement burner heads. Adjusted flames slightly higher in simmer. Test check good lite better."
George Y.
REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Found refrigerator right and left door has some ripples, need to replace right and left door ok to order.; ordrng 1 LW10413519 (dor-fip ms) and 1 LW10557493 (dor-fip)"
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP2 "Cx says fresh side section is not cooling. The frezer section is good. Open frezer door the fan is not running. Checked power to the fan blue/ red,wht =120 v. The motor fan seized up cause of issue. Replaced failed motor. Powered fridge. All operations normal."
George Y.
REFRIGERATOR KITCHENAID KRFC704FBS00 Ice maker defective reorder also need ice door label; ordrng 1 W10908391 (icemaker)
Irvin F.
FREEZER MAYTAG MRT118FZEM00 "upon arrival found failed evap motor. Removed panel confirmed power to the motor. Good. Replaced evap motor powered up, fan runs all operations normal."
George Y.
REFRIGERATOR JENN-AIR JFC2089BEP01 Found refrigerator still over freezing need to replace Jazz board main control board in back of unit ok to order part.; ordrng 1 WPW10317076 (cntrl-elec) and 1 WPW10677146 (cntrl-elec)
Hector Z.
M/W OTR KITCHENAID KMHS120ESS5 "Microwave displaying open door when is close. Replaced both interlocks assembly (W11182141, W11182140). Tested ok."
George Y.
REFRIGERATOR WHIRLPOOL WRF535SMBW00 Need to order ice maker Spoke to Robert left message ok to reschedule.; ordrng 1 W10884390 (icemaker)
Hector Z.
DISHWASHER KITCHENAID KDTE704DPA0 "Checked the unit and found nothing working incorrectly. Ran a diagnostic test and there is no failure codes, ran the rest of the test and it passed.
Hector Z.
RANGE WHIRLPOOL WFG505M0BS3 "Replaced oven igniter, burner head orifices and burner heads. Tested ok."
George Y.
WASHER WHIRLPOOL WTW4616FW2 Found washer not washing found door lock locking and unlocking need to replace latch replaced latch retested check out ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR JENN-AIR JFC2290REP00 Installed both gaskets tested check out ok complete. No dents or dings cause by tech.
George Y.
WASHER MAYTAG MVWB765FW1 Installed control board and display board tested check out ok complete. No dents or dings cause by tech.
George Y.
OVEN JENN-AIR JJW2830DS00 Found oven top door inner glass shatter need to replace replaced inner glass retested check out ok complete. No dents or dings cause by tech.
George Y.
DISHWASHER WHIRLPOOL WDF520PADM7 Found dishwasher working ok customer concern dishwasher liner still wet hot water ok heater checking ok complete. No dents or dings cause by tech.
George Y.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Installed control and filter board tested check out ok complete. No dents or dings cause by tech.
George Y.
WASHER WHIRLPOOL MHW8200FWO Found washer working ok no leaks found water coming from back of wall coming from drain customer to have plumber clear drain complete.
Erick S.
REFRIGERATOR WHIRLPOOL WRT318FMDW00 Installed new parts on unit. Retested it and unit has good airflow o both compartments. Job comp
Erick S.
REFIRGERATOR WHIRLPOOL WRS571CIHZ00 "Cycled uni and found damper motor grinding every single tim it open or closes. Door getting tuck closed as well, replaced diffuser. Retested it and unit door open and closes with no noise or errros, job completed"
Erick S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer states unit is over freezing in fresh side. Found thermistor in freezer on low resistance which may be causing failure. Installed new parts on unit. Retested it and unit is cooling in both sections. Job complete"
Erick S.
RANGE WHIRLPOOL WFG320M0BW2 Installed new components on unit. Retested it and units burner and oven are working with no gas leaks. Job complete.
Erick S.
REFIRGERATOR WHIRLPOOL WRS555SIHZ00 Installed new motor. Retested it and it’s dispensing both type of ice. Job completed
Erick S.
WASHER GE GHW460ASJGWW Cycled unit and found it with door latch failure. Found last Christmas corroded and calcified smelled like bleach. Replaced latch. Retested it and it passed diagnostics tests wih no errors. Job completed
Erick S.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Installed-new parts on unit. Retested it and door is sealing,ice maker cycled and filled. Job completed"
Erick S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed new parts on unit. Retested it and it passed all tests. Job completed
Erick S.
ICEMAKER KITCHENAID KUIS15NRTB2 "Installed parts on unit. Pulled vacuum,recharged system, Inspected for leaks and found none. Unit is now cooling and making ice with no water. Job completed"
Erick S.
ICEMAKER FRIGIDAIRE FFHB2740PP "Installed new compressor. Pulled vacuum, recharged system, inspected for leak. Compressor is now running. While testing compressor found internal leak at ice maker evaporator. Leak is not repairable"
Erick S.
WASHER WHIRLPOOL WTW5000DW0 Wash coupling fuse to transmission need to break wash plate to correct failure reschedule ; ordrng 1 W11035751 (gearcase)
Erick S.
DRYER - ELECTRIC GE GHDP490EF1/WW Cycled unit and found open high limit causing it to fail. Replaced fuse. Retested it and it passed all tests with no errors. Job completed
Erick S.
WASHER MAYTAG MVWC565FW1 Cycled unit through diagnostics and found it with door latch and shifter failure. Tested both shifter and latch. Latch mechanism is faulty and trac on shifter is bad. Replaced both. Retested it and it passed all tests. Job completed
Erick S.
WASHER MAYTAG MVWC565FW0 "Cycled unit and found unit with door latch and shifter error. Found broken shifter arm. Latch mechanism, not engaging. Replaced both. Retested it and it passed all tests. Job completed"
Erick S.
WASHER MAYTAG MVWB835DW3 Cycled unit and found unit with off bounce error causing it not to spin. Accessed basket and found suspicion uninstalled causing to go off balance. Reinstalled and secured all 4 suspensions. Retested it and passed all tests with no errors. Job completed If issue persists please order new suspension and gear case
Erick S.
WASHER MAYTAG MVWX655DW1 Custom mere dew nt have pop. Will call back when she has correct info
Erick S.
WASHER MAYTAG MVWC565FW1 Installed new parts on unit. Retested it and it passed all tests with no errors. Job complete
Erick S.
WASHER MAYTAG MVWC565FW1 "Installed new parts on unit. Retested it and I passed all tests with no errors, job complete"
Erick S.
WASHER GE GTW485ASJ3WS "Intel led new agitator assembly, reprogrammed to correct personality. Retested it and it passed all tests with no errors. Job completed"
Erick S.
OVEN WHIRLPOOL WFG320M0BS3 Installed new parts on unit. Retested it and it passed all tests with no errors. Job completed
Dane K.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Upon arrival customer stated the unit was not making ice. Unit had ice in the bucket but production was very slow. Removed and replaced ice maker. Unit functions normal
Dane K.
WASHER WHIRLPOOL WTW8900BC Upon arrival the unit would slam the lid and the doorlock would not lock. Found the springs on the hinges are broken and the doorlock only clicking. Remove and replace door hinges and door lock and tested unit. Unit functions normal now
Dane K.
DRYER MAYTAG MGDX655DW Upon arrival of the unit was not drying the clothes. Found igniter not glowing but was getting proper voltage. Removed and replaced igniter and tested unit. Unit functions normal now. Also found indications of clogged vent. Instructed customer to clean venting for optimal performance; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Dane K.
MICROWAVE OVEN FRIGIDAIRE LFMV1645TF Upon arrival the display was dead. Found a 20 amp fuse on the noise filter board open. Removed and replaced fuse and tested unit. Unit functions normal now
Dane K.
DRIYER WHIRLPOOL WGD5000DW Upon arrival the unit would not start. Found door switch faulty. Removed and replaced switch and tested unit. Unit functions normal now; used 1 WPW10569603 (SWITCH-DOR) from stock
Dane K.
REFRIGERATOR WHIRLPOOL WRS321SDHZ Upon arrival the unit was not dispensing ice. Found the auger motor getting voltage but would not turn only hum. Removed and replaced auger motor and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE LGHB2867PF Upon arrival the unit had a frozen fill tube due a leaking water valve. Removed and replaced valve and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE LFSS2612TE Upon arrival the fresh side compartment was freezing everything and the water and ice was not working and the unit was leaking inside the refrigerator. Found the dampener door stuck in the open position causing unit to freeze all the items inside the fresh side compartment. Gaffner stuck open also frozen water lines and filter housing assembly; ordrng 1 218976409 (tube) and 1 218976438 (tube) and 1 242009602 (BASE) and 1 242303001 (damper assembly) and 1 242303001 (damper assembly)
Dane K.
WASHER GE GTW460ASJWW Removed and replaced control and lid lock and tested unit. Unit functions normal now
Dane K.
WASHER AMANA NTW4516FW3
Dane K.
WASHER WHIRLPOOL WTW7500GC2 Upon arrival the unit was loud. Found the gearcase grinding. Could not remove wash plate from shaft on gearcase. Removed and replaced gearcase and washplate and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2021TW1 Upon arrival the fresh side was not cooling the way it should and the unit was very loud. Found evaporator fan motor loud and turning very slowly. Removed and replaced fan motor and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Upon arrival of the lights inside the unit would flash when the doors were open. Found fresh side LED burned out. Removed and replaced fresh side LED and tested unit. Unit functions normal now
Dane K.
WASHER AMANA RTW4516FW Cx thought the unit was leaking because of spilled water. Unit is working fine.
Dane K.
FREEZER WHIRLPOOL WRF535SWHZ01 "Removed and replaced freezer rails, brackets, freezer door and freezer gasket and tested unit. Unit functions normal now"
Dane K.
ELECTRIC RANGE KITCHEN AID KSEB900EBL Installed element and tested unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL KAWS850JQ2 Found the balance spring was not attaching the tub to the base. Secured balance spring and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWB835DW3 Upon arrival the unit would not drain. Found drain pump seized up. Removed and replaced pump and tested unit. Unit functions normal now
Dane K.
M/W OTR MAYTAG MMV5207BAB Found the magnetron had burned and burned a hole through the wave guide. Job complete
Dane K.
WASHER MAYTAG MVWX655DW0 "Upon arrival the unit would not spin. Found drive hub for now. Could not remove wash plate from Drive hub And gear case shaft had a piece of wash plate welded to it. Removed and replaced wash plate, drive hub, and gear case. Tested unit. Unit functions normal now"
Dane K.
REFRIGERATOR BO KITCHEN AID KRFF507EWH Removed and replaced evaporator fan motor and facia kit and tested unit. Unit functions normal now
Chris M.
REFRIGERATOR GE PYE22PMKHES Needing to re-order left side refrigerator door due to a chip and scratched. Door is detective.Ordering left side door will use all of their parts on return visit. ; ordrng 1 WR78X26440 (ps ff lh disp door s)
Chris M.
REFRIGERATOR KITCHENAID KRMF606ESS01 I fixed the ice production, we still are having condensation around the icebox facia. I first checked my product temperature inside refrigerator compartment I was at 38° which is good.In test mode everything checks out good as far as the heater working; ordrng 1 W10682576 (heater) and 1 W11242954 (box-ice)
Chris M.
OVEN WHIRLPOOL KOSC504ESS Customer was stating the touchpad was acting up and she was having issues with oven door is locked and no function or power to it at this time; ordrng 1 W10694991 (swtch-memb) and 1 W11025102 (fuse-thrml)
Chris M.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Condensation and where it was coming from Answer diagnostics and ran multiple tests. Found mulligan to be bad Also there is a lot of gasket issues where hair is getting through And the facia heater connection was loose on the heater side; ordrng 1 W10698203 (rail-mulln) and 1 W11242954 (box-ice) and 1 WPW10280988 (gasket) and 1 WPW10392172 (gasket) and 1 WPW10553630 (escutcheon) and 1 WPW10598013 (cover)
Chris M.
DISHWASHER WHIRLPOOL WDT710PAYM2 Customers issue is dishes don’t seem to be coming out dry also not much water is getting into the dishwasher. Inter-diagnostics received F4-E1.—-F6-E1—F10-E3 &F7-E1 error codes I checked my P5-2 to P5-1 It was like my readings were pulsating when I checked in with my meter. Powered unit back cycled dishwasher through test found fill valve Was Barely pumping water and also heater would not come on and had a big burn mark on it .Was having issues during test mode with the control board dropping out and not advancing; ordrng 1 W10479763 (cntrl-elec) and 1 WPW10327249 (water intake valve) and 1 WPW10705575 (sensor)
Chris M.
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 Customers issue is that refrigerator compartment is not cooling. I found coil to be iced up fan not moving there for refrigerator is not getting cold.Compressor and condenser fan motor all functional.; ordrng 1 297286803 (capacitor-run) and 1 5303918645 (thermistor kit) and 1 5303918675 (control box)
Chris M.
WASHER MAYTAG MVWB835DC3 "Customers issue is that the washer was making a lot of noise during spin cycle.I entered washer in the diagnostics received an F2-E1 Error code. Then ran system test noticed the wash play was making a lot of noise. Removed wash plate Notice teeth were worn out. Replaced with new one tested for proper function everything checks out good Showed customer The proper way to load washing machine and maintenance,,Also informed her she needs to affresh through a clean cycle.To help with the smell. Job completed"
Chris M.
WASHER WHIRLPOOL WTW8500DC2 Customers issue is that there is little pieces of something that would come out on the clothes from the wash machine. I Checked machine for Fault codes the only one I received was a Stuckey code then pulled out wash plate to only find some change and some other junk underneath it. On the bottom side of the wash plate it was real moldy so I cleaned..I then recommended that wash machine should be ran through a clean cycle Then you have a customer monitor How to close them out after being washed. Job completed
Chris M.
DISHWASHER WHIRLPOOL WDF520PADM7 Customers issues that water was coming out from the front of the dishwasher. I pulled kickplate and cycle dishwasher through test mode did not find any leaks. But I did notice is that the left side mounting bracket was bent down in between the door frame and the door itself not allowing it to seal properly. Also there is way too much soap in there. Informed customer to run cycle with no soap.To dilute all the suds out of there.. All functions tested good. Job complete
Cesar H.
WASHER WHIRLPOOL MVWX655DW1 Basket worn again on gear case shaft recommended replacing gear case ; ordrng 1 W10752719 (basket)
Chris M.
REFRIGERATOR KITCHENAID KRSF505ESS00 On return visit removed and reassembled left door and refrigerator. Swapped out existing parts from all door to new door due to wiring issue. Tested for proper function everything checks out good now. Job completed
Chris M.
DISHWASHER WHIRLPOOL WDT970SAHV0 Customers this year’s new dishwasher consul was broken. Removed and replaced consoletested for proper function everything checks out good. Job complete
Chris M.
OVEN WHIRLPOOL WEG745H0FS0 Customers issue is oven wasn’t working in broil. Upon arrival entered gas range in the diagnostics receive no error codes.Then checked oven and bake and broil noticed it was I having a hard time igniting. Replaced igniter tested for proper function everything checks out good now. Job complete
Chris M.
REFRIGERATOR WHIRLPOOL KBRO36FMX00 Customer had concerns about built-in refrigerator making noise and also temperature concerns. I was able to duplicate sound found condenser fan hitting shroud. Made adjustments a bracket fan is not spinning without hitting anything. Found over Tampa display on even the temperatures were in a recommended settings. Enter diagnostics checked my thermistors everything checked out good did a factory reset light went off. All other functions tested good refrigerator is functioning like it should. Job complete
Cesar H.
DISHWASHER KITCHENAID KDTE104ESS3 Replaced sump unit tested good
Cesar H.
WASHER MAYTAG MVWX655DW1 "3/28/19 9:36: CH there 3/28 THU, 9:12 to 9:31, Found hub on basket has stripped gear splines causing gear case to not engage with basket for spin cycles basket also has play on shaft indicating basket also worn; ordrng 1 W10721967 (drive pulley) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)Replaced parts listed all checked good"
Cesar H.
DRYER WHIRLPOOL WED5000DW2 Found thermal fuse ohm open failed fuse is cutting off power to heat element. replaced failed fuse and tested unit all tested good at this time ; used 1 WP3392519 (THERMAL FUSE) from stock
Cesar H.
FREEZER FRIGIDAIRE FFTR1814TW0 Freezer and fresh side compartment are too warm. Fresh side at 42 and freezer at 15. found failed thermostat. Thermostat is set to the coldest setting and unit is not running thermostat ohm open should be close with temperatures this high replaced thermostat; all tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found failed LED pod in freezer section has power will not light up replaced pod and unit tested good; used 1 WPW10515057 (LIGHT) from stock
Cesar H.
RANGE GE JGP963SEK1SS Replaced harness all burner are igniting properly
Tyler F.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the drawer in the freezer is falling. Found failed rails. Removed and replaced rails tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL KSSP42QMS01 "Customer stated that the unit stopped cooling in the refer compartment and display is incorrect. (rc was warm yet display was reading -10, and the gear on the diffuser is noisy and sticks intermittantly) Removed and replaced diffuser and display tested all works good at this time."
Tyler F.
WASHER MAYTAG MVWB855DC3 Customer stated that the washer will not fill with water. Found error code for fill valve temp sensor and long fill. Removed and replaced fill valve tested all works good at this time.
Tyler F.
RANGE MAYTAG MET8800FZ00 Removed and replaced element and element is still not coming on. Removed and replaced switch tested all works good at this time.
Steven W.
REFRIGERATOR WHIRLPOOL WRT148FZDW00 "Found evaporator iced up, drain iced up. Deiced evaporator, drain, diffuser. Replaced control box. Found evaporator fan harness plug loose. Reconnected plug into harness. Unit is cooling properly at this time. Advised customer to allow 24 hours for temps to stabilize. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced UI . Unit unit is cooling properly at this time. Filter is clogged. Advised customer to replace filter( plugged ). fill valve is ok.Complete.
Rod H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Returned to replace light assembly that was ordered and test op normal. As designed op returned.
Tyler F.
RANGE WHIRLPOOL WFG505M0BS3 Customer stated that gas valve is stuck. Will need manifold
Randy C.
WASHER MAYTAG MVWB835DW3 F0E3 overloading issue. No other error codes. Ran diagnostics. Unit oassed diagnostics tests lid locks unit drains unit agitates unit spins. Unit working as designed. Referred cx to owners manual. Unit working as designed.
Tyler F.
DISHWASHER WHIRLPOOL WDF560SAFM2 Sump was defective and leaked. Reordering sump.; ordrng 1 W11085683 (pump&motor)
Tyler F.
WASHER MAYTAG MHW3505FW1 Customer stated that the unit will not wash. Found error code for stator. Ordering stator and rotor not in stock.; ordrng 1 W10870751 (stator) and 1 WPW10544980 (rotor)
Randy C.
REFRIGERATOR MAYTAG MRT118FFFH01 Found unit seal had came off at the corner where the unit opens. Fastened seal and made sure everything was properly set. Unit now working as designed. Seal is now in place. If issue happens again send out with new gasket.
Randy C.
REFRIGERATOR AMANA HR9084223 Found that unit won’t seal. Found gasket was not formed to door re formed with heat gun. Now working as designed
Randy C.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Removed and rep, replaced parts now working as designed cx approves job at this time"
Randy C.
REFRIGERATOR WHIRLPOOL KBRA20EMSS
Kevin M.
REFIRGERATOR WHIRLPOOL WRX735SDBM04 Removed and replaced evap motor and light switch housing. Heated and formed gasket. Tested unit. All tests good. Brackets not needed.
Randy C.
REFRIGERATOR KITCHENAID KBSD608ESS00
Kevin M.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Temps are a little too warm to make ice properly. I found unit has a low side sealed system leak and unit has old silver evaporator. Unit needs compressor and new evaporator covered under scode S71233. Removed and replaced compressor and evaporator. Vacuumed system down and charged with 5.5oz. Tested unit. All tests good. ; used 1 134A (134A 5.5OZ), and 1 AF1200 (TUBE EXTENSION) from stock"
Kevin M.
WASHER WHIRLPOOL WFW7590FW0 "Rotor bolt broke off inside basket shaft and has causing bad rotor. Unit needs outer tub assembly, rotor and rotor bolt. Removed and replaced outer tub, rotor and bolt. All tests good"
Randy C.
REFRIGERATOR WHIRLPOOL KBSN602ESS01 Found refrigerator door with a dent. Ordering door customer aware will wait for door to come in; ordrng 1 W10800785 (door-skin)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Water leaking inside RC caused by failed filter cap not allowing customer to fully insert filter. Also found frozen ice maker fill tube causing ice maker not to make ice. Removed and replaced fill tube, latch, cap and user interface. Tested unit. All tests good."
Jesus C.
WASH/DRY COMBO WHIRLPOOL WET4027HW0 "Customer states that unit agitator making noise. Ran diagnostics and found the latch not working properly, agitator making noisy. Removed agitator and found the spline worn out. Installed new and remov"
Jesus C.
DRYER MAYTAG MGD6630HC0 "Disassembled unit and removed blower wheel, motor. Installed new motor and wheel. Assembled unit and tested. Unit is working as design."
Jesus C.
OVEN KITCHENAID KODC304EBL00 Pulled unit out and turned power off. Removed back cover and replaced thermistor. Assembled unit and tested. Unit is now working as design.
Jesus C.
DISHWASHER KITCHENAID KDTE234GPS0 Checked unit and pulled unit out. Inspected unit door links and hinges. Placed old stricker back in place and door to be closing better. If problem persist to order new tub.
Jesus C.
REFRIGERATOR KITCHENAID KSSC48FMS02 Customer states that unit fresh side section not cooling. Removed evaporator cover and found the return vent iced up
Jesus C.
DISHWASHER KITCHENAID KDTE704DSS0 "Customer states that unit is leaking. Checked unit and ran diagnostics. Found gasket on motor pump,leaking. Ordered part; ordrng 1 WPW10554963 (pump&motor)"
Isidore A.
WASHER WHIRLPOOL WTW7300DW0 Found unit was connected to power surge protection. Removed surge protector and connected directly. Washer now powering on.found F7e0 power connection error verified and user interface error f2e1 verified cleared codes . Test washer okay at this time
Jesus C.
OVEN IKEA IBS350PXS01 Removed back cover and tester thermistor and it’s a bad part
Isidore A.
WASHER WHIRLPOOL WFW95HEDC0 Found f5e2 error code not verified customer stated that it was replaced as ACU was also. Test cycle no problems found. Possible over suds or out of balance. Washer working at this time.
Isidore A.
WASHER WHIRLPOOL WGT4027HW0 "Found door latch not locking, removed dryer top panel and old latch assembly. Installed new latch assembly reinstalled top panel and dryer. Test washer, latch working ok at this time washer working as designed."
Isidore A.
REFRIGERATOR GLADIATOR GARF30FDGB00 "Found bottom of door gasket not touching, set door seal with heat gun to expand seal explained to customer to let seal set. Refrigerator door gasket working as designed."
Hector Z.
OVEN JENN-AIR JMW2427DS02
Hector Z.
REFIRGERATOR AMANA ASI2575GRW00 "Freezer door stuck close. Checked unit and found bottom freezer door liner dragging on the lower section of the refrigerator cabinet liner.Removed upper door hinge, and adjusted freezer door. Tested ok."
Hector Z.
REFRIGERATOR KITCHENAID KBSN602EPA01 Replaced control box and temperature sensors. Tested ok.
Hector Z.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced air diffuser. Tested ok.
Hector Z.
OVEN MAYTAG MER6600FZ1 Replaced both receiver hinge and both door hinge.tested ok. Also calibrated oven temperature.
Hector Z.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Ice maker not producing ice. Checked ice maker and found an empty tray, also tested ice maker water valve, it work and dispenser Wright amount of water, ice box fan motor working, as well freezer and fresh side compartments temperatures 0 deg and 38 deg. Replaced ice maker, cycled and tested ok."
Hector Z.
REFRIGERATOR MAYTAG MFI2569YEM2 "Ice maker not producing ice. Checked unit and found iced up ice maker fill tube, due to leaking fill valve, also broken ice maker air buffer, and worn out ice maker; ordrng 1 W10882923 (icemaker) and 1 WPW10312691 (air-baffle) and 1 WPW10312696 (water inlet valve)"
Cesar H.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found defuser sticking partly open causing air in to fresh side compartment freezing on fresh compartment. Replaced defuser unit tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Replaced gaskets tested good
Cesar H.
M/W OTR WHIRLPOOL WMH31017HS2 Found open cavity fuse cutting off power to control reset thermostat and tested all checked good
Cesar H.
DISHWASHER MAYTAG MDB4949SDM3 Failed lower dish rack wheels causing lower rack to not roll and sit lower causing lower spray arm not to spin. And dispenser seal has failed will install dispenser on return ; ordrng 3 W10195416 (wheel)s
Cesar H.
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA Found sealed system leak low side of the system incomplete frost pattern on evaporator sensors and fans checked good. Also ice room leaking air will need new seal kit ; ordrng 1 5303918411 (compressor kit) and 1 5303918569 (evaporator kit) and 1 5303918784 (air handler housin)
Cesar H.
WASHER MAYTAG MVWC565FW1 Found clogged valve causing a slow fill and hot and cold reversed cleared valve and reversed hoses so that cold is on cold and on hot unit tested good. Instruct customer water supply dirty
Cesar H.
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced controls tested good
Cesar H.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 No dispensing ice auger motor has failed it seized will not spin rerouted for auger motor ; ordrng 1 242221501 (motor-auger)
Cesar H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found door not closing properly due to upper rack not going in all the way. Found rear of cabinet has a slight bow not allowing rack to go in all the way looks to be about 1/4 - 1/8 short of going in all the way; ordrng 1 W10909756 (TUB ) and 1 WPW10350382 (dishrack)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated that the unit is not cooling. Found 7 it has frozen evaporator. Ordering harness in stock. Customer to defrost unit.; ordrng 1 W10911770 (harns-wire)