Chris M.

maytag refrigerator MFI2665XEW3 Found icemaker gear broken Replace with new one icemaker W10882923 unit is functioning properly now.

Timothy J.

whirllpool dryer WED4815EW1 Customer states that he did a load last night and it worked but when she does a lot a loads it stops and then starts without cooling. Ran unit and found it heating . Noted at least one rodent running out of the dryer area when it was started. Currently the unit is operating as designed. I suspect the supply voltage is failing under extended use. Currently the unit is functioning correctly. Informed customer that if this happens again they should check the power to the unit. This is an environmental issue that is not covered by warranty

Timothy J.

kitchenaid refrigerator KRMF706ESS01 Installed door delivered to the customers house. Leveled doors for appearance. Unit checks ok. No leaks noted.

Timothy J.

whirlpool range KFID500ESS01 Inspected unit and found it operating as designed. customer instruct on all ops.

Enrique R.

WHIRLPOOL REFRIGERATOR WRF767SDEM01 Inspected a whirlpool refrigerator . RC not cooling correctly . I found the RC evaporator is frosting up , therefore the fan motor not working . ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support), Replaced the fan motor and harness assembly . All functions checked normal at time of service . No leaks

Enrique R.

WHIRLPOOL REFRIGERATOR WRS588FIHZ00 Inspected a whirlpool refrigerator . ice maker stopped working . I found ice cubes were frozen between ice mold and ice maker casing . I removed the ice . The unit cycled/filled correctly . All functions checked normal . No leaks

Kenneth M.

KITCHENAID REFRIGERATOR KSSS48QHX00 upon arrival freezer was 20 degrees I inspected drip pan and covered in oil unit has a leak in sealed system (a bend in the tubing developed a hair-line crack from vibration), major repair ordering all sealed system components. WP2003003 (Exchanger) 4388575 (Evap) WP2004545 (Pan heater) W10309995 (compressor) W10309995 (compressor) Removed and replaced all parts listed. Recharged unit with 7.50 Oz of r134 refrigerant. Tested unit unit is now cooling, checked for leaks no leaks found at this time, all pressures are good. Customer approves repair at this time no dents dings or damages on or around the unit cause by technician.

Kenneth M.

JENNAIR COOKTOP JGC7636BS00 Found unit to be not lighting correctly. Burner assembly not on properly causing the unit to burn uneven customer request the grates to be left off. removed and replaced valve. double checked for flame to be even. checked good. Job complete. Customer approves job at this time no dents dings or damages on or around unit. ; used 1 W10617472 (vavle)

George Y.

WHIRLPOOL OVEN KFGD500ESS04 Found range ui control upper oven settings intermently not working need to replace ok to order part . ordrng 1 W11101833 (panl-cntrl) Installed part tested check out ok complete . No dents or dings cause by tech.

George Y.

WHIRLPOOL FREEZER WRT518SZFM00 Found refrigerator working ok customer complaint freezer door opening wen you slam shut door in fresh food area customer instruct close door gently complete. No dents or dings cause by tech

Dane K.

WHIRLPOOL REFRIGERATOR WRT311FZDW upon arrival there a separation in the insulation and the cabinet of the unit causing air leak and condensation and fresh food section. Seal gap with food grade silicone and tested unit. Unit functions normal; used 1 482338 (ADHESIVE)

Dane K.

whirlpool freezer GAFZ21XXRK Unit was shutting off and operating normally. No ice build up on evaporator. Airflow to both compartments was strong. Unit functions normal

Dane K.

AMANA DISHWASHER ADB1400AGB1 Upon arrival the unit was not draining. Went to inspect drain pump and found wires not connected to drain pump. Secured connection to drain pump and tested unit. Unit now functions normal

Dane K.

KITCHENAID REFRIGERATOR KFXS25RYMS4 Upon arrival the unit was not making ice. Ice maker was getting proper voltage but would not harvest. Removed and replaced ice maker and tested unit. Unit functions normal now; used 1 W10882923 (ICEMAKER)

Dane K.

KITCHENAID COOKTOP KCED606GSS00 Upon arrival the front left burner was not heating. Element shorted out and shorted out switch. Removed and replaced switch and element and tested unit. WPW10342780 (elmnt-surf) W10917724 (switch-inf) Unit functions normal now;

Dane K.

FRIGIDAIRE REFRIGERATOR LFSS2612TF Upon arrival the unit was not making ice. Checked voltage at icemaker and had no voltage. Found the icemaker was not securely plugged into wire harness. Secured wire harness and icemaker and tested unit. Unit functions normal now

Dane K.

WHIRLPOOL REFRIGERATOR FFHB2750TS Upon arrival unit was not making ice. Removed and replaced ice maker, air handler kit, and fan and tested unit. Unit functions normal now; used 303918784 (Air Handler) 5304493604 (Fan and Gasket) 243297606 (Icemaker)

Dane K.

MAYTAG DRYER MVWC565FW0 Upon arrival unit would not spend. Unit had a speed sensor fault code. Removed and replaced speed sensor and calibrated and tested unit. Unit functions normal now; used 1 W10913953 (ACTUATOR)

Patrick C.

WHIRLPOOLREFRIGERATOR WRS571CIHW00 Customer having issues with a noise she’s unfamiliar with. Unit just arrived and just been making rattle noise. Heard the noise and it was the diffuser normal operation. Ensured customer sound was normal. Checked all others ops, all checked good

Patrick C.

KITCHENAID REFRIGERATOR KRMF706ESS01 Customer having ice issues. Was making fine and then all of a sudden stopped making it. Checked all service tests relating to ice maker ops and all seems good. Needs new ui and ice maker ordrng 1 W10894103 (cntrl-elec) and 1 W11188383 (ICE MAKER), Removed and replaced parts tested unit all ops checked good

Patrick C.

WHIRLPOOL RANGE WEG730H0DW0 Found the unit having issues with a broken handle. Plastic on the inside broke. Door almost come apart. Needs handle and trim piece ; ordrng 1 W10300489 (hndle-door) and 1 W10334003 (trim-door), Removed and replaced parts tested unit all ops checked good .

Patrick C.

MAYTAG DRYER MGDB880BW Found unit making a click noise while tumbling. Checked the unit out and the noise coming from front panel. The seal was off drum and rubbing making noise. Reinstalled and secured. Tested unit. All ops checked good

Patrick C.

WJIRLPOOL DISHWASHER WDF520PADM7 Found the dishwasher top rack coming disengaged. It was popping off because clip not secured on track. Reinstalled and secured. Tested unit. All ops checked good

Patrick C.

WHIRPOOL DISHWASHER WDF520PADM7 Found the dishwasher top rack coming disengaged. It was popping off because clip not secured on track. Reinstalled and secured. Tested unit. All ops checked good ;

Andrew P.

maytag washer MVWC565FW0 Found unit with long drain fill fault code. Checked water valve inlet and found connector wire broken. Removed connector and cut wire and installed new spade connectors. Tested water valve and it worked fine. Also Customer has a slow drain in there stand pipe causing using to back fill. Instructed Customer to had plumber come out to clear lines.

Danny G.

whirlpool washer WFW92HEFC Pressure switch error code Replaced pressure switch Ran a self test cycle unit completed with no issues. Used a WPW10448876 (Pressure Switch)

Danny G.

WHIRLPOOL REFRIGERATOR KSSS48MDX02 Unit is not cooling Found drain pan heater full of corrosion and dye on drain pan No frost pattern Provided estimate to client Drain heater needed for unit is no longer available per marcone Referred client to manufacturer

Danny G.

whirlpool refrigerator WRS325FDAM04 No lights Replaced both lights Lights are working properly. Used WPW10515057 (LIGHT) WPW10515058 (LIGHT)

Danny G.

whirlpool washer WTW5000DW0 F7e1F7e7F0E5Unit is not spinning clothes properly Put unit into test mode and found error codes above Need to order parts and rs call ; ordrng 1 W10528947 (drive hub kit) and 1 W10634026 (cntrl-elec) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11158831 (CAP), When replacing and installing gearcase I found motor with loose pulley Need to order motor ordrng 1 WPW10006487 (motor-drve), Motor was not working replaced motor and calibrated machine Ran a self test cycle unit completed with no issues

Michael M.

whirlpool range WFE320M0EB1 Customer states oven has to run at 370° to get baked products to cook evenly when recipe is 350°. Wants oven calibrated. No faults stored in unit, raised oven temp +20°. Oven ops as intended job complete

Michael M.

kitchenaid refrigerator KUDC10FXSS6 Customer states unit leaks from door intermittently. Tech found mechanical damage to right top corner of tub assembly. Advised customer to contact manufacturer to see about unit replacement as he insist it came from manufacturer that way. Unit ops as intended

Michael M.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Customer states it is freezing vegetables. Found shelves not staged and found unit overly packe.Cold air was not able to properly distribute through out fresh food cabinet creating cold spots and freezing veggies.Recommended moving shelves to stagger and re arranging food in unit to provide proper cooling. All fans work as intended. Unit is operating as intended now job complete

Michael M.

WHIRLPOOL REFRIGERATOR WRS325FDAM02 Lights don’t work and leaks water from freezer.Tech found no lights work in either compartment. Replaced light in fridge compartment and found connector had become disconnected from light board. Replaced light WPW10515058 and now all lights function.Thin layer of ice found in freezer. Removed ice and cleared drain unit ops as intended

Jesus C.

WHIRLRPOOL WASHER MVWC415EW1 Customer states that unit is making noise. Checked unit and ran diagnostics now error codes. Ran automatic and passed. Ran manual test and passed. Unit is working as design.

Jesus C.

whirlpool refrigerator WRT541SZDW00 Customer states that unit has condensation. Checked unit and found the tower not seated properly allowing the return air to flow causing condensation. Removed tower and seated properly. also added adhesive to the seal for better seal. Advised customer to cover food due to that will also cause condensation to start forming. Unit is working as design.; used 1 WP482338 (ADHESIVE)

Jesus C.

WHIRLPOOL DRYER PYG2200AWW Customer states that unit knob not working. Checked unit and found the knob indicator off place. Removed knob and reseated indicator. Ran unit on different cycles and it’s working. Unit is working as design.

Jesus C.

WHIRLPOOL REFRIGERATOR WRS571CIDM02 Customer states that ice maker is not working. Checked unit and found the wires splices from underneath door. Need to order new door. Order part.; ordrng 1 LW10691266 (dor-fip), Removed door and installed new door. Ran test 44,45 and it’s working. Unit is now working as designed.

Jesus C.

WHIRLPOOL REFRIGERATOR WRT311FZDB00 Customer states that unit fridge is to cold. Checked unit and removed evap cover. Tested bimetal and it’s working properly. Turned unit off and unplug. Replaced fan blade and seal liner. Plugged unit back on and defrost heater turned on assembled unit. Unit is now working as design.; ordrng 1 WPW10352689 (cntrl-elec), Customer states that unit In not cooling. Checked unit and replaced the control board. Assembled unit and tested. Unit is working as design

Francisco S.

WHIRLPOOL REFRIGERATOR WRT541SZDW00 Issued was repaired by new door. Warm air was coming in the refrigerator creating condensation and becoming frost. Unit now working as intended

Francisco S.

whirlpool refrigerator WRT541SZDW00 Checked unit found broken crisper drawer rail, removed and replaced part listed discovered door liner damage as I removed old gasket. Cx needs new door in order to repair properly. Informed him it would take 6-8 weeks. Please schedule as soon as part arrives.; ordrng 1 LW10646224 (dor-fip), Removed and replaced parts listed unit now sealing properly.

Steven W.

maytag washer MVWB835DW0 Checked unit found display on panel not coming on. Checked power and polarity it checked out ok. Entered diagnostics and retrieved error code f6 e2 which is a communication error. Inspected wire harness from ui to main control it is ok. Went ahead and conducted main control acu test. Found good incoming voltage on j12 connector l1 to neutral found 120 vac. Checked diagnostic led on control board it is off. Removed j18 ui from board to ensure it is not affecting board, unplugged machine then plugged back in and rechecked led it is still off. Checked for 5vcc at j18 connector found 5 volts. It is a malfunction with n the main board. Called wpl tech line to verify diagnosis. They advised to replace main control and console as well. Provided estimate. ordrng 1 W10861510 (console) and 1 W11100602 (cntrl-elec), Removed and replaced parts listed, performed test 51 verification cycle successfully, unit now working as intended.

Francisco S.

whirlpool refrigerator Checked unit found ice maker not working and dispenser not working either. Removed water line and checked water supply checked ok. Valve also receiving 120 vac yet not working. Ordering parts to complete repair.; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt),Removed and replaced parts listed, tested ops unit now working as intended.

Steven W.

admiral dryer AGD4475TQ2 Found open thermal cut-off. Replaced thermal cut- off only from kit. Cleaned lint chute. Dryer is heating properly. Advised customer to wash lint screen with vinegar and water. Complete.; used 1 W10480709 (CUTOFF-TML)

Steven W.

WHIRLPOOL REFRIGERATOR ET1CHEXSB01 Found RC gasket worn, not sealing. Needs RC gasket. Long job. Allow extra time. ordrng 1 2177311 (gasket,door ff (blk)), Replaced RC door gasket.(had to remove doors to replaced gasket). Advised customer to wait 4 hours before opening RC door, advised to clean condenser. Complete

Steven W.

MAYTAG WASHER MVWX655DW1 Ran diagnostics. Had f2e1, f7e7.error code. Cleared error code. Ran auto test, calibration- passed.

Steven W.

whirlpool washer MVWX655DW1 Ran diagnostics. No error codes found. Ran auto test cycle, calibration- ok. Water tested with load. Advised to use fabric softener ON, deep water, bulky, or power wash cycles, avoid normal cycle.

Steven W.

kitchennaid range KFGG500ESS2 Found LF burner intermittent. Replaced LF burner head/ igniter WPW10515455. All burners are igniting properly. Instructed customer not to use foil or foil liners around burners or in oven.

Isidore A.

whirlpool refrigerator WRF555SDFZ05 Found freezer door ok at this time has frost build up, door was possibly kept open by large item in bottom door see sd pict. Customer instruct ICEMAKER ok , appears ice clump at ice chute, let warm air to go in customer instruct to cycle ice once a week

Isidore A.

WJIRLPOOL WASHER WFW97HEXL0 Found f8 e1 f9 e1 f8 e4 water flow error verified water valve restricted water flow on hot water new water valve ordered ordrng 1 WPW10289387 Installed new water test incoming water for leaks ok at this time. Test wast operation ok at this time.

Isidore A.

KITCHENAID REFRIIGERATOR KDPM354GPS0 Found filling with water but wash motor not circulating water Ordering new motor assembly; ordrng 1 W10805015 (pump&motor), Removed front panel, lower dish rack, spray arm and old wash motor assembly. Installed new wash motor assembly test for leaks ok at this time, re installed spray arm dish rack and front panel test dishwasher operation ok at this time.

Isidore A.

Removed ice maker and old damper. Installed new damper and test operation ok at this time. Customer advised on cleaning condenser coils and to wait 24hours for refrigerator to stabilize. used WPW10312695 (CNTRL-ELEC) W10850438 (MOTOR-EVAP)

Daniel P.

Customer staates microwave door broken , found door split , will not snap back together, needs new door, installed new door W11188096 tested checks ok call completed.;

Daniel P.

Customer states refrigerator is not cooling, found evap fan motor bad not turning, replaced evap fan motor tested checks ok call completed.

Daniel P.

Customer states refrigerator door not closing , found mullion divider not allowing door to close missing mullion channel, found loose hinge allowing door to sag tightened and verified door closing properly call completed.

Daniel P.

refrigerator not cooling properly found condenser fan motor stalled due to debris from rodents nest , removed debris and instructed customer of rodents situation call completed

Daniel P.

WHIRLPOOL DOSHWASHER WDF520PADM7 dishwasher not going through cycles found , control board stuck “glitching” reset board by running diagnostics mode, tested verified fill wash and drain , d/w working properly now

Bryan D.

KITCHENAID REFRIGERATOR KRSC500ESS01 Upon arrival customer states freezer was not cooling or making ice. Upon my arrival freezer was cooling and ice bin was full. Ran diagnostics tested all freezer components and compressor. All test passed. Found no issues at this time. Instructed customer on how to change temps and use measures fill feature. Customer approves no dents dings or damages on unit caused by tech.

BRYAN D.

MAYTAG WASHER MHW3505FW1 Upon arrival cx states washer bangs during spin cycle. Tested unit in diagnostics. Unit showed no error codes. Ran test cycle. Unit functioned as designed. Cx states it’s only on heavy loads. Instructed cx on how to proper load washer. Found no issues at this time. No dents dings or scratches on u it caused by tech

Raymond H.

WHIRLPOOL REFRIGERATOR WRS325FDAM02 Replaced inlet valve and defrosted ice maker water tube. Tested unit unit functions as designed

Raymond H.

MAYTAG WASHER MHW5500FW1 Upon arrival unit had pressure faulty and long fill fault. Inspected and found burn marks on control at pressure switch and valve. Replaced WPW10448876 switch and W10599356 valve unit needs control. Replaced W11201286 control and tested unit, Unit functions as designed.

Raymond H.

WHIRLPOOL REFRIGERATOR WRS588FIHZ00 Upon arrival cx complaint was styrofoam blocking air flow from filter. Cx had mad a hole through the inlet styrofoam by damper, instructed cx that this was by design and airflow does not go directly through air filter. The hole cx made will cause over cooling in RC compartment.. cx didn’t want to buy new piece they damaged. Unit functions as designed at time of service other than the fact cx put hole into damper foam.

Raymond H.

WHIRLPOOL WASHER WTW4800XQ0 Upon arrival unit was locked out. Put unit into diagnostic mode and found no codes. Calibrated unit and tested unit functions as designed.

Raymond H.

WHIRLPOOL REFRIGERATOR ED5LVAXWQ00 evap frosted and fan motor not running. If you hit the fan blades the motor will kick on but stops unit needs defrost bimetallic and fan motor.Replaced 4389144 motor evap and defrost bimetallic. Tested unit. Unit functions as designed.

Raymond H.

WHIRLPOOL WASHER WTW5000DW1 Upon arrival unit making noise and wobbles on spin. Found bad gearcase and hub assembly. Replaced W10752283 washplate and W10528947 hub. Did not require gearcase,tested unit, unit functions as designed

Patrick C.

WHIRLPOOL REFRIGERATOR WRF535SWHZ Found the unit not dispensing water properly. Removed and replaced W11229977 (RESERVOIR) 2 8201815 (connector). Tested unit All ops checked good.

Patrick C.

Found the unit still leaking from dispenser. Spoke to Rick 7722529512 stated water pressure or air the only thing that can. Will replaced the reservoir and put a anti drip connector at the union between the tank and water tube in the door. Removed and replaced parts tested unit all ops checked good

Patrick C.

WHIRLPOOL REFRIGERATOR WRS571CIDM01 Ice maker tray stuck in eject position. Cycled ice maker and the motor can’t find position. It just clicks loud. Needs new ice maker. Removed and replaced ice maker. Tested unit all ops ok

Andrew P.

WHIRLPOOL REFRIGERATOR WRT311FZDW01 Removed ice and adjusted items and replaced bag of ice. Instructed Cx to not overfill the freezer and to make sure that nothing blocks door from closing all the way. Tested door and it seals fine and gasket are in good shape.

Andrew P.

KITCHENAID REFRIGERATOR KSC23C8EYY02 Found drain line for fresh food plugged. Pulled refrigerator and cleared drain line. Tested line with water and it’s clear.

Timothy J.

maytag washer MVWB835DW0 Customer states the unit is leaving soap on top of their clothes and staining them. Checked for fault codes and found none stored. Ran a service test and found it passes without fault. Noted partially dissolved dry detergent in the dispenser and no siphon cap on the fabric softener tray. Instructed customer to use less detergent and to clean the unit with the clean cycle using the recommended cleaner. Dispenser drawer part # W10919352;

Timothy J.

WHIRLPOOL DISHWASHER WDF330PAHS1 Inspected unit and found the stops are broken. Replaced with PRE ID parts. Unit checks ok. No leaks noted. used parts 2 W10888592 (ROLLERS)s 2 WP8575897 (Roller)s

Timothy J.

MAYTAG DISHWASHER MDB4949SDE3 Inspected unit and found that portions of the wire harness have been chewed apart by rodents including the wires to the float assembly. Informed customer that this is not covered by warranty . Gave customer an estimate of what it would cost to install a wire harness but warned him this is usually not the full extent of the damage caused by rodents. They usually chew hoses and the sump assembly too. Customer will get the rodents removed and contact us later to see what we can do for the unit

Timothy J.

WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Tech investigated source of noise and found it only appeared when condenser fan was on. Found source of noise to be coming from plastic warning label tab on power cord being blown by condenser fan onto wall. Taped warning label. Unit now tests good with no failures at time of visit.

Ian B.

WHIRLPOOL WASHER WFW9151YW00 Long drain error stored in board. Vacuumed existing water out of unit and remove large amount of debris from drain pump. Tested unit in automatic test cycle. Unit test good with no further issues

Ian B.

kitchennaid refrigerator KRFF507EBL00 Tech found refrigerator cools to temperature, and all function tests pass. Customer may have had frost in fresh food evaporator due to door being open for extended period. Advised customer that If issue resurfaces, a full defrost may be needed to restore air flow

Ian B.

WHIRLPOOL REFRIGERATOR WRS588FIHZ00 unit passes all function tests. Damper door is good. Advised customer to set temperature a little higher than factory default if freezing occurs. This will reduce the chance of liquids freezing on the top shelf.

Ian B.

WHIRLPOOL RANGE WFG515S0ES1 found all burners working properly at time of visit. Advised customer that other consumers in the area are having the same issue, and it may be a fuel delivery issue outside of the unit.

Ian B.

whirlpool washer WTW8500DC2 Tech found drain pump stuck on debris. Unable to remove debris from drain pump. Need drain pump for repair.; ordrng 1 W10876600 (drain pump), Tech installed pump. Unit now testing good with no leaks or damage to home

Chris M.

FRIGIDAIRE REFRIGERATOR FFHS2611LWKA , On today’s visit I Replaced defective ice maker. Installed new ice maker it tested good.job complete ; Job Cmpltd,

Chris M.

frigidaire refrigerator the ice maker Was not making ice. I found gears to be stuck on ice maker causing it not to produce ice .Replace with new one icemaker Is now functioning properly.

Chris M.

MAYTAG WASHER MVWB765FW0 washer was not filling with water. I entered washer into diagnostics found that cold water solenoid was not opening. Replaced with new valve. Then ran test 51 in diagnostics water is now flowing like it should and wash machine is functioning properly.

Chris M.

MAYTAG DRYER MGDC215EW2 Customers issue is that dryer was making noise. I pulled dryer apart and removed drum. Rollers and belt checked out good . Reinstalled drum and belt noise went away. Dry is functioning properly with no noise.

Chris M.

WHIRLPOOL REFRIGERATOR WRT518SZFW00 Customers issue is that refrigerator door is not sealing properly. After looking at door it looks like the door is bent make it not seal properly at the bottom. Also needs a new gasket and hinge. Told customer I could order parts and when they come in right come out and replace it. But being so new they’re going to try to return it to Home Depot. Their return policy said 90 days so that’s what they’re doing

Chris M.

WHIRLPOOL REFRIGERATOR PBF2555HEW Sealed system failure low side pressure at 15 psi and high side 100 compressor not pumping properly ; 1 W10160407 (compressor) 1 WP12532603Q (tube- disc), Removed and installed new compressor service stub and filter dryer. Found multiple leaks on discharge line and condenser coil. Was able to repair all leaks.I then put the system in a vacuum And then charged with 5 ounces of R-134A refrigerant. Refrigerator is not cooling and functioning properly.

Irvin F.

FRIGIDAIRE REFRIGERATOR FFHB2740PEDA Removed failed compressor. Installed replacement. Vacc and charge system to correct level. All ops normal. IM is off. Allow 24 hrs to cool.

Irvin F.

WHIRLPOOL DISHWASHER KUDS25SHBL1 The control assembly will not stay on the unit. The screw hole are all broke. Tape holds control in place. Customer IS GOING TO LEAVE AS IT was placed back into place. It’s holding.

Irvin F.

WHIRLPOOL WASHER WFW95HEDW0 F8/E3- OVERFLOW F8/E1-NO WATER F5/E2-DOOR LOCK ERRORThe unit drains slow, small amount of water retained in the drum. The pump is clear but not operating properly. Need pump. The lock delayed after cycle finished. ; ordrng 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water), Removed pump p-switch and door lock. Replaced all components. Completed assembly. Ran calibration. Passed. All ops normal.

Irvin F.

whirlpool dryer WED4815EW1 Removed broken handle. Installed new handle. All ops normal. used W10861225 (handle)

Irvin F.

MAYTAG WASHER MVWC555DW0 Off balance, long fill, no fill... worn hub bad spin. The control button is not responsive. Checked the draining of the unit drains properly. ; ordrng 1 W10528947 (drive hub kit) and 1 W10685236 (cntrl-elec) The unit needs additional parts. During install found the collar of the gearcase is worn out, this caused reoccuring issue. Ordering gear case, and cam. ; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 5 WP8533953 (screw)s, Removed power gearcase and cam. Installed replacement parts. Completed install of gearcase. Installed control. Calibrated unit passed. All functions normal.

Douglas P.

Unit not powering on check power power is good getting power to control board no status lights on board need to replace board; ordrng 1 W10875442 (cntrl-elec), Removed and replaced main board control would not come on found control had burn spot when main control went out took user interface with it I need to order user interface; ordrng 1 W10891912 (panel-cntl), Remove and replace control panel unit is working properly.

Douglas P.

Removed and replaced the adapter unit working properly

Douglas P.

whirlpol dryer unit not heating found unit to have a blown fuse removed and replaced fuse unit is working properly ; used 1 279816 (THERMAL CUT OFF HI)

Douglas P.

WHIRLPOOL WASHER WFW8540FW0 Unit not working found unit is not draining remove drain pump found impeller blades to be worn out remove replace drain pump unit is working properly; used 1 WPW10605427 (PUMP-WATER)

James R.

whirlpool freezer WRX735SDHV00 Found units freezer door gasket to be away from the body not allowing proper seal. Heated and reformed gasket. Unit sealing properly.

James R.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Icemaker kept cycling never filled. R&R IM. Unit filled and cycled. Unit working properly

James R.

WHIRLPOOL REFRIGERATOR KSSS42DBW00 Found evap fan not moving air effectively. Also timer not sending power to heater. Unit needs motor and heater; ordrng 1 WP2183400 (timer-def) and 1 WP4389155 (motor-evap), R&R all parts. Unit working properly now.

James R.

James R.

whirlpool rerfrigerator WRF560SEYM05 Found drain to be plugged. Cleared drain. Unit working properly

Cruz B.

WHIRLPOOL WASHER WTW5000DW1 Inspected and test unit. Found unit not completing any cycles, cHECkED for codes found shifter and lid latch error codes, ordering parts actuator, lid lock, cntrl elec; ordrng 1 W10838613 (lid lock assembly) and 1 W10913953 (actuator) and 1 W11116590 (cntrl-elec). Installed new parts (latch, actuator, cntrl elec) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, customer for codes found none as well no leaks, customer ok repair. ; used 1 W10838613 (LATCH)

Cruz B.

whirlpool refrigerator WRS325SDHZ00 ice maker makes too much ice and is over flowing ice bin, customer said that arm is on the off position and ice maker is still making ice, ordering part ice maker for unit. Installed new part (4317943 ice maker) from SP into unit. Water filled mold, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed, customer okayed repair; used 1 4317943 (ICEMAKER)

Cruz B.

WHIRLPOOL REFRIGERATOR WRS325SDHZ00 ice maker will take 2 or 3 days to make ice, not making ice consistently. Ordering part ice maker for unit. ; ordrng 1 WPW10300022 (icemaker) Installed new part into unit. Water filled mold, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine as designed

William L.

MAYTAG DRYER MEDC300BW0 Found no 110 voltage with wire disconnected from heater on wire from motor heater, ordered motor for unit. ordrng 1 279827 (motor dryer), found motor switch open, Replaced motor assy, ran dry cycle , tested ok,

William L.

Unit has a leak, ordering compressor and evaporator Installed new parts (motor evap, cntrl elec) into unit. ; ordrng 1 W10507884 (compressor) and 1 WPW10313899 (evaporator), Ran cooling cycle, Removed back evap cover , found full frost pattern, removed remaining ice block on evap. Tested defrost function , tested ok instructed customer on freezer door functions.

William L.

maytag washer MVWC416FW1 Found code for slow fill/no fill, tested water valve cold & hot functions, cold water flow tested very slow/ light flow, ordered water valve for unit, ran test cycle with hot only; ordrng 1 W11210459 (WATER VALVE) Replaced water valve, tested ok water flow, instructed customer to replaced washer supply water valves at wall for leaking.ran rinse/spin cycle tested ok.

William L.

maytag oven MGR6600FZ0 Checked & Adjusted bake igniter , ran bake cycle at 350 &425 degrees, Tested ok, instructed customer not to over load bottom storage tray to avoid contact with igniter wire.

William L.

maytag washer MVWB835DW1 Customer trying to wash king size comforter, Found code for unbalance load & excessive water, power/ voltage low, ran test cycle with comforter, checked washplate for ware, found gear case slipping teeth in agitate cycle, order gearcase, & rotor parts; ordrng 1 W10752189 (screw), 1 W10811956 (GEARCASE), 1 W10915701 (rotor), Replaced drum/ gearcase, rotor & screw, recalibrated unit , cleared codes, ran self diagnostics, re checked codes, no codes Found, Tested ok; Job Cmpltd,

James M.

kitchenaid refrigerator KRMF706ESS01 Found unit with gapping in gasket causing air leakage. Ordering new gasket. Did not reschedule due to part availability. In meantime, heated current gasket to complete seal until replacement is ready. ; ordrng 1 W10846057 (gasket-fip), Changed out gasket and checked seal. Unit now seals properly. Customer stated that ice would not come out of dispenser, checked dispenser and found ice dispenser motor making noise but not turning. Ordering new motor for ice dispenser. Will return 7-27 to install ; ordrng 1 W10822606 (motor), Replaced ice dispenser motor and tested unit. Unit now dispenses ice as intended. No dents, dings, or blemishes on or around unit caused by tech.

James M.

whirlpool refrigerator KBFS20EVMS11 Found unit with left hand door missing door mounting post for hinge. Needs new door. Did not order parts. Quoted customer 753.01 to replace door ( 115.00 service + 65.00 labor + 533.03 door [13107779SQ ] collected 115.00 for service. Customer stated that landlord will decide if they will fix unit

Enrique R.

Inspected a Maytag washer, the unit still not completing the wash cycle . Previous service call , I replaced the shifter . In diagnostics found 3 error codes . F2e1=stuck key , f5e1=lid switch and f9e1=long drain . I called techline , spoke with Dustin file #7722567018 . We manually diagnosed the washer . All functions passed the test . Dustin stated , there’s a possibility that the house drain pipe might be clogged

Enrique R.

amana washer NTW4701BQ0 Inspected an amana washer, tub banging on the unit cabinet . Broken suspension . ; ordrng 1 W10780045 (suspension) Replaced the washers suspension assembly . Performed calibration , ran a quick wash cycle test . All functions checked normal

Enrique R.

whirlpool refrigerator WRF995FIFZ00 Inspected a whirlpool refrigerator, ice maker not producing ice , RC not cooling correctly . I found the RC evaporator is frosting up . I will need the evaporator cover assembly , central electric and ice maker; ordrng 1 W10889841 (cover-evap) and 1 W10898228 (icemaker) and 1 W11169503 (CENTRAL ELECTRIC ), Removed frost from the evaporator , installed new evaporator cover assembly , central electric and ice maker . All functions checked normal at time of service . No leaks

Enrique R.

nspected a whirlpool refrigerator, unit not dispensing ice . I found a shorted dispenser motor . Replaced the motor . Now all functions checked normal . No leaks used W10822606 (Motor)

Enrique R.

whirlpool washer WTW7300DW0 Inspected a whirlpool washer control turns on by itself & won’t stop filling . Found f3e2=inlet temperature fault and f8e6=water hazard . Replaced the central electric . Performed calibration . All functions checked normal . No leaks Used W10812422 (CNTRL)

Erick S.

frigidaire microwave FGMV176NTF Accessed unit and found unit blown fuse at filter board causing it not to power on. Unit will need new fuse; ordrng 1 5304509451 (FUSE )nstalled new fuse on microwave. Retested it and it cycles and heats with noerrors. Job comp

Erick S.

whirlpool washer WTW4815EW Cycled unit found unit with lid lock error. causing you to not to advance and wash. Replace the latch. Re-tested unit and unit passed all test with no errors. Job complete; used 1 W10404050 (LATCH)

Erick S.

frigidaire microwave FFMV164LSA Cycled unit and found while cycling if you open door mcw turn off and Tripp’s breaker. Found cracked latch hook switch not to engage. Unit will need new latch and switches ; ordrng 1 5304464096 (latch hook) and 1 5304464099 (switch) and 1 5304509458 (LEVER SWITCH) and 1 5304509459 (SWITCH),

Erick S.

frigidaire refrigerator LFHB2741PF Units evap in ice maker is full of frost causing unit to leak and not produce ice. Found fan motor not running causing it not to make ice. Unit will also need motorWILL NEED ASSISTANCE FROM SCOTT TO COMPLETE REPAIR.; ordrng 1 5304493604 (fan & gasket kit),Installed new parts on unit. Retested unit and it cycled filled with no errors,

Erick S.

frigidaire refrigerator LFHB2741PF Cycled unit And found water slowly dispensing due to bad solenoid on vavle. Cycled ice maker and found Baylor sr, clicking. Replaced both ice maker and vavle. Retested it and it passed all tests with no errors. Job comp; used 243297606 (ICEMAKER) 242253002 (Valve)

Erick S.

whirlpool refrigerator WRT541SZDW00 Cycled unit and found heater not running causing ice formation and unit not to cool. Tested defrost board and found no voltage. Ordering to ensure repair. ; ordrng 1 WP2163777 (blade-fan) and 1 WPW10316428 (heater) and 1 WPW10352689 (cntrl-elec). Installed new parts on unit. Retested it and it passed attests. Unit is now cooling.

Kenneth M.

MAYTAG WASHER MVWX655DW1 Found unit making noises. Ran through diagnostics found unit was sensing soap still in system, ran test mode and unit passed unit is working properly, removed excess soap buildup.customer approves job at this time. NO damages on or around the unit caused from technician

Kenneth M.

WGIRLPOOL REFRIGERATOR WRT311FZDW00 Found unit has recall and needs parts for service pointer. ordrng 1 W10916494 (blade-fan) and 1 WP2315539 (motor-evap), Installed motor evap kit and fan motor. Sealed around freezer air duct and sealed cabinet to liner. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.

Kenneth M.

KITCHENAID RANGE HOOD KVUB606DSS0 Found unit catching slight fire due to grease filters being so greased up that the heat is causing burning. Tried cleaning grease filters and was unsuccessful. Ordering 2 new filters. Bottom panel is also falling not allowing panel to stay up. Ordering new panel clips. ordrng 2 W10854245 (clip)s and 2 W10915369 (filter)s, Installed both clips and both filters. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.

Kenneth M.

WHIRLPOOL DRYER WGD75HEFW0 Found unit start would not respond every time, needs new facia, faulty. ordrng 1 W10919207 (panel-cntl), Installed panel control and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. Flipped door to open other way for customer

George Y.

whirlpool refrigeratorWRX735SDBM00 Found refrigerator not making ice dispenser works has single valve remove ice maker check for plug line is clear advance no fill ok to replace ice maker customer ok estimate.office to call customer wen part in.; ordrng 1 W10882923 (icemaker), Installed ice maker tested ok complete. No dents or dings cause by tech.Found refrigerator with no ice found arm on ice maker off turn on testing ok complete. No dents or dings cause by tech.;

George Y.

whirlpool dryer WGD49STBW2 Found dryer completely non responsive found door switch not attached. reconnected, testing ok. No dents or dings cause by tech.

George Y.

whirlpool washer MVWX655DWO Washer needs new drain pump order exexively hot ok to order part office to call to reschedule.; ordrng 1 WPW10581874 (pump-water)Installed parts tested check out ok complete. No dents or dings cause by tech

George Y.

whirlpool dishwasher Found dishwasher not draining check for debris check out ok, replace drain pump . ordrng 1 W10876537 (drain pump), Installed part tested ok complete. No dents or dings cause by tech.

George Y.

whirlpool refrigerator WRF540CWBW01 Found refrigerator damper excessively loud opening and closing intermittently also right door fresh food area gasket bottom torn need to replace fresh food area getting moisture. Ok to order 1 W10830189 (gasket-fip) and 1 WPW10594329 (control), Installed parts tested check out ok complete. No dents or dings cause by tech.

George Y.

whirlpool washer WTW8800YC0 Found washer cold side on valve cross treaded need to replace.ok to order part 1 W10853723 (valve), Installed valve tested ok complete no leaks. No dents or dings cause by tech

George Y.

Found refrigerator dripping water off left top inside cabinet were ice maker production put into diagnostics test 76. P9 connector 120v replace facial heater. Ok to order part ordrng 1 W10673048 (wire-jumpr), Installed part tested check out ok. No dents or dings cause by tech.

George Y.

No answer office to call customer to collect.; Job Cmplt

Dane K.

Upon arrival unit was not making ice. Found that the icemaker would not fill up. Icemaker solenoid on water valve was getting voltage but would not open. Removed and replaced water valve and tested unit. Unit functions normal now; used WPW10341329 (VALVE)

Dane K.

kitchenaid refrigerator KFIS29BBWH00 Customer had an extended warranty from Warren Tech. Customer is calling into extended warranty to get an extended warranty ticket sent over. When warranty ticket is sent over unit needs new fresh food evaporator and new compressor as advised by service pointer

Dane K.

roper washer RED4640YQ0 Upon arrival the unit was not starting. Found the door switch physically broken and the thermal fuse open. Removed and replaced fuse and door switch and tested unit. Unit functions normal now. used WP3406107 (Switch) WP3392519 (Fuse)

Dane K.

Upon arrival of the unit was leaking. Found faulty door gasket, water valve, and sump assembly. Removed and replaced gasket, water valve, and sump assembly and tested unit. Unit functions normal now. used W10902372 (PumpWash) W10300924V (Gasket) W10872255 (Valve)

Bryan D.

whirlpool washer NTW4516FW1 Informed cx that unit could not be worked on outside. Unit is not leveled. Only one water line connected. Called trade partners. SR# 7722538863

Bryan D.

Upon arrival customer states loud grinding noise during agitate and spin. Also poor wash. Clothes are really wet after unit finishes. Tried to run diagnostics. Unit would not go into diagnostics. Ran unit. Heard loud grinding during agitate. Removed washplate to. check for obstruction nothing between tub and plate. Checked to see if rotor was lose. Rotor checked out fine. Ordering a new gear case and control. W10811956 (drum assy) and 1 W11130238 (CNTRL), removed and replaced control board and gear case. Calibrated and tested unit. U it functions as designed. Customer approves repair at this time. No dents dings or scratches on unit caused by tech

Bryan D.

maytag washer MVWB980BG0 Removed and replaced soap dispenser and tub ring. Ran unit found no leaks. Unit functioning as designed. Cx approves repair. Cx refused to pay labor. Stated he already payed to much. Called office they said they would cover it. ; Job Cmpltd, s

Bryan D.

maytag washer MHW8200FC0 Upon arrival customer states washer is constantly draining and door is locked. Removed top panel released pressure sensor. And pulled door latch. Tested unit in diagnostics. Unit showed over suds. Ran test cycle unit was filled with soap. Explained to cusotmer that unit was in soap lock out. Instructed customer on proper use of detergent. No issues found at this time

Bryan D.

IKEA REFRIGERATOR IX7DDEXDSM01 Upon arrival temps were normal. Freezer was sitting at 6 degrees. Fridge was at 38. Called techline. Tech line suggests having customer monitor temps over the weekend. They said maybe a floating restriction or loose connection that was re secured the previous visit and since fridge is cooling after 24 hours since last visit they don’t believe it’s a bad compressor. Techline suggested that if customer calls again with same issue to install compressor and do a deep vacuum if that does now solve issue then they have a floating restriction.

Bryan D.

kitychenaid refrigerator KFIS20XVMS5 Upon arrival c states fridge is leaking on both side of freezer door. Inspected unit found ice build up on freezer floor and along back wall. Found evap drain plugged. Removed nipple in back of unit. Cleaned and cut nipple to prevent future clogging. Reinstalled. Cleared all ice with steamer

Bryan D.

whirlpool refrigerator WRF535SMBM00 Upon arrival customer states they are hearing a knocking noise from inside fridge. Found noise coming from damper. Removed and replaced damper W11123104 . Unit functioning as designed. Customer approves repair At this time.

Patrick C.

whirlpool dishwasher WDT720PADM2 Found the unit having issues with the motor no ops. Checked the unit out and it fills and motor never comes on. It is getting voltage as it should. Needs new motor WPW10671941 (Wash Motor) . Removed and replaced. Tested unit. All ops checked good

Patrick C.

whirpool refrigerator WRF535SMBM Found customer having issues with the unit not holding temp as it should. Had a power outage and unit shut down. It came back and unit didn’t work as it should. Unit working upon arrival.Checked compressor and the start device was loose on compressor. Clip wasn’t on. Reinstalled and secured. Tested unit. All ops checked good

Patrick C.

Customer having issues with the unit doa. Checked the power at plug and it’s a solid 120. Checked the fuse and it was good as well. Needs new control. ordrng 1 W10269232 (thermostat) and 1 W10917687 (panl-cntrl) and 1 W11106356 (cntrl-elec) Removed and replaced parts not getting power and heat works. Issue with turntable, getting power and no ops ; ordrng 1 W10642989 (motor-turn), Removed and replaced parts tested unit all ops checked good

Patrick C.

whirlpool washer WTW4816FW1 Found the unit intermittently working for the customer the water filled and then drained out. Checked errors and found long or no fill error. Checked valve and the screens are clean and ohmed out good. Pressure hose good. Needs valve and control together. Ran into similar issue on other unit ; ordrng 1 W11124783 (CONTROL) and 1 W11210459 (VALVE ), Removed and replaced parts tested unit all ops checked good.

Andrew P.

whirlpool refrigerator CTN1911GEW I Found defrost drain plugged. Removed drain and cleared drain tube. Also found coils clogged with dirt, cleaned condenser coils. Tested drain and it drains fine. Unit is cooling ok.

Andrew P.

whirlpool refrigerator KRMF606ESS01 Called techline garret: gave techline all info. Ran diagnostics and checked all thermistors, passed. Said harness for freezer replaced and ff cab been replaced twice. Cover has been replaced and adapter for icebox and fans replaced. Unit was sealed and screws are there for cover. Step valve is working properly and ff evap does not frost when freezer evap is flooded in step 4-5. SR # 7722570558. Techline said everything that can be done to unit has been done

Andrew P.

maytag washer MVWB765FW1 Ran unit thru diagnostics no fault codes. Tested on/off button multiple times and it worked fine. Had Customer test button and it worked. Noticed console had film of dust on it. Instructed Customer to clean off console with damp rag and to make sure she pushes button in center and holds for two seconds. Unit working as intended

Danny G.

kitchenaid refrigerator KBSD608ESS01 No ice and no water dispensing New home and new install Found main water shut off Advised client to allow 24hrs for unit to make ice and to run gallon of water to flush the the filter

Danny G.

Not making ice Found fill tube frozenProvided cod estimate to client Used steam gun to defrost fill tube Advised client ice maker won’t shut off by its self and needs to get replaced She is going to call us back if she want ice maker replaced.

Danny G.

whirlpool oven WFG550S0HW0 No power Found loose connections at power supply. Reconnect power supply. Tested unit and all burners are working and oven is turning on.

Danny G.

kitchenaid refrigerator KRFF507ESS01 Broken door handle Need to order handle and rs call ; ordrng 1 W10861206 (handle), Replaced door handle. good to go.

Michael M.

JENNAIR REFRIGERATOR JFC2089HPY cudtomer states vegetables are freezing and makers a grinding noise.Tech removed and replaced thermistor. No ice build up found in unit. Replaced damper control due to clicking. Now operates as it should. Advised customer to replace water sitter due to low pressure at dispenser. Advised customer to stagger shelved in fresh food cabinet to prevent freezing of produce in future. Unit ops as intended job complete. used 12002355 (Thermistor) WPW10196393 (Control)

Michael M.

WHIRLPOOL REFRIGERATOR WRS325FDAM04 Customer states intermittently water will drip from fresh food side produce drawer.No condensation seen when tech arrived. Fresh food temp currently 38°No ice build up in freezer. Evap has even frost pattern. Opened both doors and once temp raised compressor and fans kicked on. Have good air flow through damper control. Unit is working as intended. Called and documented with techline

Michael M.

whirlpool refrigerator WRF535SWHZ00 Customer states no ice. Found water from dispenser is fine. Ice maker is in off position. Tech instructed customer on how to turn ice maker on and off. Cycled ice maker and ice maker filled with water. Advised customer to wait 24 hrs for ice production. Unit ops as intended job complete

Michael M.

whirlpool refrigeratr MS000000 Home was under renovation when tech arrived, several workers were present and gave tech access to unit.Home owner was not present to provide POP or pay service fee.Tech contacted home owner via cell and home owner was not able to return home.Took quick pic of model sticker. Serial number has clearly been rubbed off and is now illegible. No other damage to surrounding information is seen. Unable to verify serial # Took quick pic.Confirmed with crystal to not repair unit and leave premises

Michael M.

whirlpool refrigerator KSSC48FMS02 customer states unit makes a sizzling noise.Tech found unit working properly. Customer is hearing frost defrosting and sizzling on heater. Normal operation.Unit ops as intended.

Michael M.

whirlpool washer WTW8500DC0 states impeller keeps coming loose.F2e1 stuck UI button Only fault in diagnostics. Manually commanded lid latch and would not latch.Removed and replaced lid latch and wash plate.Unit now ops as intended. used W10861642 (Latch) W10752283 (Washplate)

Michael M.

whirlpool refrigerator WRT518SZFM00 Ice forming in bottom of freezer.Tech removed ice maker and found water fill tube was partially out of funnel causing water to freeze down back of panel. Removed all ice build up and adjusted water fill tube to correctly fill ice maker funnel. Unit cycles and filled ice maker mold. Advised customer to wait 24 hrs for fresh ice production. Unit ops as intended job complete. used 819043 (Drain kit) WPW10715709 (Icemaker)

Michael M.

Hector Z.

whirlpool refrigerator WSF26C2EXW01 Condensation in the fresh food compartment. Sealed all gaps around liner/cabinet. Sealant (482338). used 2 482338 (ADHESIVE)

Hector Z.

maytag refrigerator MRT118FFFH01 customer states refrigerator is making loud noises. Checked whole refrigerator and found nothing wrong. Unable to duplicate and verify complaints. Tested ok.

Hector Z.

whirlpool dryer WGD4815EW0 dryer not heating. Checked unit and found open thermal fuse. Replaced and tested ok. used 1 WP3392519 (THERMAL FUSE)

Jesus C.

whirlpool refrigerator W4TXNWFWQ03 Customer states that unit has condensation. Checked unit and found condensation on freezer. Checked and test defrost components working. Seal the liner and assembled unit. Unit is not working as design.; used 1 482338 (ADHESIVE)

Jesus C.

amana dryer NED4655EW1 Customer states that unit is not powering on. Checked outlet and no power to it. Trace the conduit to junction box and wires are not connected. Advised customer to have an electrician wire unit.

Jesus C.

kitchenaid refrigerator KBSD608ESS01 customer states that unit is not cooling. Checked unit and RC temp was at 42 degrees. Turned unit off and removed from panel on dog house. Replaced control boards and assembled unit. Unit is working as designed

Jesus C.

whirlpool washer MHW8200FC0 customer states that unit is not spin clothes. Checked unit and ran diagnostics no error codes found. Customer instruct on soap usage and maintenance on unit. Unit is working as designed

Jesus C.

jnnair oven JBS7524BS0 Customer states that unit door cracked. Checked unit and found the door cracked. Removed screws and door. Installed new door and tested its functionality. Unit is working as design

Jesus C.

KITCHENAID REFRIGERATOR KDTE204GPS0 Customer states that unit is not working. Checked unit and found the drain pump not draining. Found the drain hose clogged. Removed debris and ran diagnostics and passed. Unit is working as designed.

Jesus C.

WHIRLPOOL REFRIGERATOR KRFC300ESS01 Customer states that unit is freezing inside unit. Checked unit and found two small pieces of ice underneath the damper cover. Removed cover and was going to seal the inside liner. Customer refused for me to seal it. Customer said she was going to have her husband sue the company.

Jesus C.

WHIRLPOOL REFRIGERATOR WRT541SZDW00 Customer states that unit has condensation. Checked unit and found condensation on freezer. Checked and test defrost components working. Seal the liner and assembled unit. Unit is not working as design.; used 1 482338 (ADHESIVE)

Jesus C.

WHIRLPOOLO REFRIGERATOR W4TXNWFWQ03 Customer states that unit has condensation. Checked unit and found condensation on freezer. Checked and test defrost components working. Seal the liner and assembled unit. Unit is not working as design.; used 1 482338 (ADHESIVE)

Aaron B.

MAYTG WASHER MVWC555DW0 Checked the operations of the washer found the unit not shifting from agitate to spin , actuator is busted replaced tested again operations normal now ; used 1 W10913953 (ACTUATOR)

Aaron B.

unit is set to 38 degrees in the fresh food section and is doing 29 needs main board and thermistor and defuser to correct the over cooling issue , fresh food door is sagging needs back up nut to lock the door adjuster in place ordered parts 1 W10316760 (thermistor), 1 W11088499 (MAIN BOARD), 1 W11177624 (DEFUSER), 1 Y703856 (nut) Replaced parts aligned the fresh food door installed back up nut , tested operations normal now;

Aaron B.

GE WASHER WCVH4800K2WW Unit water valve is leaking hot water filling the unit off, replaced the water valve tested ops unit is now working correct after repair ; used 1 WH13X10046 (WATER VALVE ) from stock

Aaron B.

kitchenaid refriegerator KSC24C8EYY02 Called Ron at tech-line Sr#7722571381 Unit has an ice ball on the freezer evaporator and not a full frozen pattern , fresh food side is running at 40°F freezer section is at 10°F and climbing temps, Ron at tech line agreed fresh food evaporator is slowly leaked out refrigerant needs to be replaced parts are under warranty est labor to replace the fresh food evaporator. mrs declined to repair at this time

Aaron B.

whirlpool refrigerator KSC24C8EYY02 Unit is not cooling correct 1 quarter frost pattern on the freezer evaporator, corrosion on the fresh food evaporator needs to be replaced parts covered not the labor, est to replace the fresh food evaporator mr declined to replace at this time

Aaron B.

WHIRLPOOL REFRIGERATOR WRT541SZDW00 Freezer door needs to be shimmed up and liner needs to be sealed up ordered parts; ordrng 1 W10916494 (blade-fan) and 3 WP489467 (washer)s, Shimmed up the freezer door and sealed up the liner , replaced parts. tested operations unit should work as designed.

Aaron B.

WHIRLPOOL REFRIGERATOR WRS588FIHZ00 Unit is Spelling out correct temperatures have a little bit of ice buildup in the back wall of the fresh food section where the dampener is. Readjusted the different showings so it is correct and causes the unit not freeze up. tested operations unit is working as designed. lifted the door so it possibly would help seal better operating normal

Aaron B.

maytag washer MVWB835DW0 Unit intermittently doesn’t start again called Scott at tech line sr#7722572987 tested unit no Problems found he asked me if the unit was hooked up to its own dedicated circuit and let them know that the dryer was connected to the same circuit he said the unit needs to be on its own dedicated circuit. instructed customer that that’s what manufacturer recommends operating normal otherwise.

Aaron B.

Customer canceled at the door ; Job Cmpltd Customer canceled at the door ; Job Cmpltd

Aaron B.

ktychenaid dishwasher KDFE104DSS4 Checked unit found the bottom wash arm unsnapped in place repaired and installed wash arm , Tested operations found soap being used is cascade with dawn, causing suds and trapping debris and as a result not cleaning correctly , also needs to increase the hot water to a minimum of 120 degrees to wash and dry correct , operating normal now .

Francisco S.

WHIRLPOOL DRYER WGD85HEFW0 Customer states that unit had a rattling noise coming from it. Indeed unit had a rattling noise coming from lower right side of unit. Disassembled unit and found missing components on burner assembly causing unit to vibrate more than it should . Ordering part to complete repair 280119 (gas burner) Removed and replaced part listed adjusted burner tube as much as possible, tested ops unit now working as intended. Slight vibration coming from exhaust vent coming in contact with dryer customer approved.

Francisco S.

KITCHENAID REFROGERATOR KSC24C8EYY03 Customer states unit is working great temperature-wise but no ice is being produced. After further inspection found water line to ice maker a bit restricted, cleared line and ran harvest cycle successfully,asked customer to monitor unit if she calls back she will need an ice maker.

Francisco S.

whirlpool washer WTW6200VW Customer states unit did not spin at all. Open lid initiated a drain/spin cycle unit immediately beeped and displayed f51 rps sensor fault. After further inspection found bearing shaft nut loose and a loose stator motor as well. Re-positioned, tightened, and secured connections to motor and rps sensor, tested ops unit now working as intended.

Francisco S.

kitchenaid dishwasher KDFE104DSS5 Checked unit found error code 8-2 along with water in the tub. Inspected air gap it is clear. Removed kick panel found 120 vac going to drain pump yet pump not working, Removed and replaced part listed, tested ops unit now working as designed.

Steven W.

whirlpool range WFG515S0ES1 Replaced LF,RF burner heads. LF still not lighting. Replaced LF orifice holder. All burners are lighting properly. Used a W11197500 (ORIFICE HOLDER) and W11234417 (ORIFICE HOLDER)

Steven W.

KITCHENAID REFRIGERATOR KFXS25RYMS2 Replaced P-trap kit w10632338c. Replaced ice maker kit W10882923. Cleaned condenser. Unit is cooling properly. Ice maker is cycling properly. Drain is working properly. Adv to wait 24 hours to load food, 2-3 days for ice, 3-4 days to fill ice bin. Complete.

Steven W.

WIRLPOOL DISHWASHER WDT780SAEM2 Ran diagnostics. Had 6-1,6-4 error codes. Found float switch binding. Unstuck float switch.Door hitting tub on left side. Adjusted left foot. Cleaned sump. Ran test cycle. Heater drawing 7.5A . Fills, washes, drains, rinses, & dries properly. Complete

Steven W.

MAYTAG FREEZER MQF2056TEW02 Found evaporator iced up. Put into defrost- heater is drawing 3.5A. Timer not advancing. Needs timer, front foot( foot cracked ). Unit needs to be defrosted 24 hours before service. Ordrng 1 WP3-81329 (timer-def) and 1 WP3-82710-001 (leveler) Replaced defrost timer, front leveling foot. Unit is cooling properly. Allow 24 hours before loading food. Complete.

Isidore A.

WHIRLPOOL REFRIGERATOR WRB322DMBM00 Found refrigerator working no frost issues customer states freezer had frost and making noise not verified working at this time.

Isidore A.

KITCHENAID DISHWASHER KUDS02FRBL1 Found fuse open missing holder had wrong fuse installed, console coming apart missing rinse aid cover , ordering fuse holder and cap; ordrng 1 WP8546546 and 1 WP8564929. Installed new bimetallic and clip, test dishwasher operation ok at this time .

Isidore A.

WHIRLPOOL WASHER MVWB835DW3 Found f0e3 overload verified customer had duvet inside washer explained to customer that can soak up a lot of water and cause overload and motor strain noises, customer also made noise when loading five towels that can have same effect depending on size of towels. Cleared code ran diagnostics no problems found at this time washer working at this time.

Kevin M.

WHIRLPOOL REFRIGERATOR WRS325FDAM04 Found return vent frozen over causing no cool in RC. I cleared return vent. Also found leaking water filter housing. Removed and replaced filter housing. Tested unit. All tests good.

Kevin M.

WHIRLPOOL REFRIGERATOR WRF555SDFZ05 Found ice cup on ice maker frozen over and causing water to miss ice maker and fill bucket. I didn’t defrost it on last visit. I defrosted ice maker cup and cycled ice maker and checked for leaks. All tests good

Kevin M.

Call was dispatched by whirlpool, when I arrived they had a Samsung dryer that was just purchased. I took pics of the dryer. Customer said they don’t own a whirlpool dryer. Will return part that was pre diagnosed.

Kevin M.

MAYTAG WASHER MVWB835DW3 Unit not finishing cycle per customer. I checked error codes and found code for long fill. I found that the hot water valve was turned off at the wall. I informed customer the washer needs both hot and cold on certain cycles and they should leave both on. Tested unit. All tests good

Kevin M.

whirlpool refrigerator WRF535SMBM00 Unit making noise during operation. I found water valve making noise when running. I tightened loose fill valve and tightened condenser under unit to eliminate noise. All tests good.

Daniel P.

Customer refrigerator ff compartment not cold enough freezer too cold , found poor air flow to ff compartment, checked all vents and evap all ok. I called tech line replacement of fan recommended , replaced fan motor W11212356 verified operation all ok call completed