Service History 439 - Appliance Repair Specialists

We serviced a

KITCHEN AID DISHWASHER

Model KDTM354ESS3

Near Calabasas, CA 91302

Giovanni M

Job Details: 07/26/2024

"NEEDS AUTHO over $400 parts Unit was outside at the fire house upon arrival. I have to try and plug it up. I found many different issues going on with the unit. When I asked the customer, what was the problem they were experiencing and they didnt really know. Someone said that they smelled smoke while operation.. But since the unit was moved outside, a lot of issues have arrived. Mice also got to this unit needing wire harness. ; ordrng 1 W11114747 (Console) and 1 W11341628 (Control) and 1 W10834766 (Wire harness) and 1 W11676544 (Water valve) and 1 WP8531323 (Gasket) and 1 WPW10213825 (Nut) and 1 W11084165 (Drain hose) and 1 W10914557 (Drain pump) and 1 W10805015 (Sump and motor)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS01

Near Monrovia, CA 91016

Stephen

Job Details: 07/26/2024

No ice. No power to water valve. Needs recirculating pump w/ sensor. 2 count job. Allow 1 1/2 hours.; ordrng 1 W11542867 (Pump-recirculating w/ sensor) and 1 W10897719 (Water inlet valve)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW05

Near Los Angeles, CA 91606

Tim B

Job Details: 07/26/2024

Freezer in outdoor area thats at least 100°. Compressor seized and freezer starting to defrost.; ordrng 1 W11547313 (Compressor) and 1 W11572047 (Evap) and 1 W11109499 (Drier)

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFW

Near Ontario, CA 91761

Javier V

Job Details: 07/26/2024

"Unit will need user interface and also therm. The user interface is being ordered because it controls function to the thermostat in the freezer and Im also ordering thermister the thermostat because of a defrost issue. Unit has huge ice build up that happened every week for the customer, I removed cover and checked thermostat. It is open. I will be ordering that part to fix it.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Riverside, CA 92507

Javier V

Job Details: 07/26/2024

Will be meeting handles due to them coming off and screw the customers aware that I will be ordering correct parts for unit ; ordrng 1 W11542651 (Fridge handle) and 1 W11542651 (Freezer handle) and 4 W11366418 (Screw handle)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM

Near Rialto, CA 92376

Javier V

Job Details: 07/26/2024

"Found warped, freezer door will be needing to return with freezer door. I already instructed customer to wait for parts. Customer also said that unit is leaking from underneath, but I did not find any leaking at the moment. ; ordrng 1 W10815698 (Freezer door)"

We serviced a

ELECTROLUX DRYER

Model ELFG7637AT0

Near Fresno, CA 93711

Irvin

Job Details: 07/26/2024

Installed components. Test unit still noisy. ; O-emld tckt

We serviced a

GENERAL ELECTRIC RANGE - GAS

Model JGBS30RET2SS

Near Pasadena, CA 91106

Stephen

Job Details: 07/26/2024

Found insulation came loose inside door. ; ordrng 1 WB35X21579 (Insulation - front door)

We serviced a

FRIGIDAIRE FREEZER

Model FFUE2024AW8

Near Hanford, CA 93230

Enrique

Job Details: 07/26/2024

Customer concerns; upright freezer keeping the meat frozen. User interface not responding (shorted). ; ordrng 1 5304524097 (USER INTERFACE) and 1 5304524123 (Harness)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Modesto, CA 95350

Cruz

Job Details: 07/26/2024

Need to order cntrl elec voltage to pump is postulating causing pump to work intermittently- error code f9e1 ; ordrng 1 W11660283 (Cntrl elec)

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS

Near Waterford, CA 95386

Cruz

Job Details: 07/26/2024

Need work- there is a short in lower harness causing Intermittent issue with bake & broil cycles- ordering parts for unit ; ordrng 1 W11162730 (Spark module) and 1 W11161843 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Parlier, CA 93648

Timothy

Job Details: 07/26/2024

Picked up data loggers. Customer states IM production has been more consistent.; O-emld tckt

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ07

Near Castaic, CA 91384

Randy

Job Details: 07/26/2024

"Cx using unit with rack inside. Cx said it no longer did it. Cx started unit with nothing inside. Cx instruct to never run unit without something inside. Unit made no sparks while I was here, even with nothing inside. Cx states unit sparked on front left corner. I tested unit with bowl of water and heated as designed without a spark. Unit working as designed. Tech-line and safety closed. Will call Monday. Might just need new rack ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Los Angeles, CA 91325

Sean W

Job Details: 07/26/2024

Icemaker stuck I twisted position.replaced defective Icemaker and ran Icemaker harvest cycle successfully.icemaker and fridge now working properly.informed Cx that it can take two days for first batch of ice to harvest.; ordrng 1 W10873791 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Lancaster, CA 93534

Jonathan

Job Details: 07/26/2024

"Found defective light, module, and icemaker; ordrng 1 W11455232 (Icemaker) and 1 W11470191 (Light module)"

We serviced a

GENERAL ELECTRIC DISHWASHER - BUI

Model CDT875M5N8S5

Near Lancaster, CA 93536

Jonathan

Job Details: 07/26/2024

Tested unit after adjusting door sealed leak was more present found effective tub seal; ordrng 1 WD08X22095 (Tub seal)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Pasadena, CA 91101

Stephen

Job Details: 07/26/2024

"Costco additional 1 year warranty. Open door indicator on, RC is not cooling. Evaporator fan is not running. 2 count job. Allow 1 1/2 hours.; ordrng 1 W11224256 (HV control) and 1 W11578030 (Motor-evaporator) and 1 W11676465 (Grommet) and 1 WP67006337 (Blade -fan)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Santa Clarita, CA 91351

Randy

Job Details: 07/26/2024

Ice clumping together. Found fans wont run on test adding adapter n new fan ; ordrng 1 W10846539 (Fan) and 1 W10864519 (Adapter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ

Near Apple Valley, CA 92308

Brian

Job Details: 07/26/2024

Technician ordered wrong compressor. Based off of engineering breakdown. Correct compressor ordered. Call rescheduled ; ordrng 1 W11557425 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Apple Valley, CA 92307

Brian

Job Details: 07/26/2024

Wrong water valve ordered. Re-ordering water valve assembly. ; ordrng 1 W11482383 (Valve)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MB0

Near Los Angeles, CA 91406

Oscar

Job Details: 07/26/2024

Visual and physical inspection showed a totally out clock board. Replacing such recommended.; ordrng 1 W11620481 (Clock board)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS8

Near Porterville, CA 93257

J.E.

Job Details: 07/26/2024

"File 87452537 Installed new parts, but found control board is defective. We have to re-order control board.; ordrng 1 5304534552 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Gustine, CA 95322

Jonathan

Job Details: 07/26/2024

Installed diffuser and control box needs thermistor and rod and cover to complete repair ; ordrng 1 W10901826 (Rod) and 1 WPW10384183 (Thermistor) and 1 W10803597 (Cover)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Oxnard, CA 93033

Isidro

Job Details: 07/26/2024

"Fresh food section light is out, customer will get a recipe or a POP , customer states unit is under warranty , rescheduled this customer when pop or authorization is available ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Camarillo, CA 93012

Isidro

Job Details: 07/26/2024

Data loggers are needed to record temperature for this unit before calling tech line..Ty ask Kaitlyn for them..Ty; saved tckt

We serviced a

KITCHEN AID REFRIGERATOR

Model KBSD606ESS01

Near Altadena, CA 91001

Samson

Job Details: 07/26/2024

Unit need ice maker ; ordrng 1 W11306283 (Ice maker)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near West Covina, CA 91790

Andy

Job Details: 07/26/2024

"Unit shakes bad , needs wash plate and hub; ordrng 1 W10752283 (Wash plate) and 1 W10528947 (Hub)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1425VV05

Near Bakersfield, CA 93311

James

Job Details: 07/26/2024

Fresh food door not installed properly and gasket is twisted ; ordrng 1 811988584 (Gasket)

We serviced a

GE CAFE OVEN

Model CTD90FP2N3S1

Near Modesto, CA 95355

Andrew

Job Details: 07/26/2024

Scratch pictures. Damage. Cx stated that installation damage BRACKET CNTL PNL MTGWB34X28389CONTROL PANEL W/ WIFI-STAINLESSWB56X47973. Check this are covered please. ; ordrng 1 WB56X47973 (CONTROL PANEL W/ WIFI-STAINLESS) and 1 WB34X28389 (Control bracket)

We serviced a

MAYTAG REFRIGERATOR

Model MRFF4236RZ01

Near Baldwin Park, CA 91706

Andy

Job Details: 07/26/2024

Water dispenser housing broken and display faded numbers; ordrng 1 W11519867 (Filter dispenser) and 1 W11712701 (Overlay)

We serviced a

SPEED QUEEN DRYER

Model ADE3SRGS177TW01

Near Alhambra, CA 91801

Andy

Job Details: 07/26/2024

Not heating needs fuse; ordrng 1 490P3 (Thermostat fuse)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Los Angeles, CA 90272

Brandon L

Job Details: 07/26/2024

Diagnosed and found overheated compressor due to leaking evaporator.need to replace both.; ordrng 1 W11370574 (Compressor) and 1 W11559685 (Drip pan) and 1 W11394622 (Evaporator)

We serviced a

AMANA OVEN

Model AGR4230BAW1

Near Bakersfield, CA 93306

Raymond

Job Details: 07/26/2024

Ignitor cracked causing no heat. ; ordrng 1 W10918546 (Ignitor)

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB3

Near Riverside, CA 92505

Ruben O

Job Details: 07/26/2024

Small and large elements are open. Will need to replace both elements. Parts not truck stock and no pre id.; ordrng 1 W11396792 (Element) and 1 W11396790 (Element)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Palmdale, CA 93551

Jonathan

Job Details: 07/26/2024

Tested unit and found defective compressor and evaporators will need lock ring sealed system tech; ordrng 1 W11578205 (Compressor) and 1 W11567406 (Fridge evap) and 1 W11565768 (Evap)

We serviced a

WHIRLPOOL OVEN

Model WOS72EC0HS20

Near Manteca, CA 95337

William

Job Details: 07/26/2024

"Found SS portion of ui panel loose on ui panel, unable to tighten trim do to gap from glued glass, ordered ui panel for unit.; ordrng 1 W11616677 (Ui panel)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AD4

Near San Dimas, CA 91773

Jaime

Job Details: 07/26/2024

Freezer area appears to be OK. Refrigerator zone is not cold enough; ordrng 1 5303918899 (Damper) and 1 5304534572 (Cntrl)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV02

Near Fresno, CA 93722

Joe P

Job Details: 07/26/2024

"Customer has not received parts, will schedule follow up when parts are received. ; O-emld tckt"

We serviced a

WHIRLPOOL DRYER

Model WGT4027HW2

Near Los Angeles, CA 91303

Sean W

Job Details: 07/26/2024

"Replaced igniter and gas coils.dryer still isnt heating.orderd control board,timer,and thermostats.; ordrng 1 W11629601 (Control) and 1 W10854240 (Timer) and 1 WP3387134 (Thermostat) and 1 W11568973 (Fixed thermostat)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Los Angeles, CA 91344

ERICK H

Job Details: 07/26/2024

Cx stated unit cycles power on and off intermittently. Cx has videos. Couldnt replicate failed state. UI is partially illuminated during standby. Possible short at Ui or main board. ; ordrng 1 W11224256 (Control) and 1 W11636544 (UI)

We serviced a

AMANA RANGE

Model AGR4230BAW5

Near Los Angeles, CA 91343

ERICK H

Job Details: 07/26/2024

Called WPL to document and further diag. WPL recommended replacing spark module and switch harness at the same time. SR# 7739584248; ordrng 1 W11590249 (Spark module) and 1 W11620523 (Switch harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Agoura Hills, CA 91301

Giovanni M

Job Details: 07/26/2024

SR#7739585079Call Tech Line because weve been here a lot for the same problem. Tech Line wants us to replace the user interface and cover for the filter. ; ordrng 1 W11577100 (User interface) and 1 W11482035 (Housing) and 1 W10754145 (Cover)

We serviced a

FRIGIDAIRE RANGE - GAS

Model GCFG3060BFA

Near Bakersfield, CA 93312

Aaron

Job Details: 07/26/2024

"Per CM IF CLAIM gets denied send claim to our Rep to get credit for repair Checked the unit customer received middle grate defective and is now rusting in spots , ordered middle grate ; ordrng 1 5304535284 (Middle grate)"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Simi Valley, CA 93065

Felipe S

Job Details: 07/26/2024

"Upon arrival found unit with nub of position, check the unit and found the shaft of the timer is the one is bad and dont let select any cycle. This unit will need new timer. ; ordrng 1 WPW10185981 (Timer)"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Los Angeles, CA 91304

Sean W

Job Details: 07/26/2024

"Successfully calibrated washer and Unit running successfully in diagnostic mode without displaying any error codes. Attempted to run normal wash cycle in regular use and motor stays in sensing mode and motor only turns one direction with a pause in between each movement in that direction.replaced,actuator,control board,harness,capacitor,lid lock,drain pump,motor,splutch kit,belt, and drain pump.Called techline and was advised to replace actuator, control board..Went to van and replaced actuator again.Washer machine still has same issue.ordered control board. # 7739569358. We have pretty much rebuilt this unit. Chnaging the board again will not resolve the issue. We have exhausted all attempts to repair. . ordrng 1 W11633359 (Control board)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Gustine, CA 95322

Greg O

Job Details: 07/26/2024

Installed cam drain pump bumpers lid belt and actuator will have to order 4 screws for lid they would not tighten all the way; ordrng 4 Wpw10119828 (Screws)s

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Friant, CA 93626

Timothy

Job Details: 07/26/2024

"Unit does not start . When start is pushed the motor relay passes power, the door switch and thermal fuse are ok. There is no continuity through the motor on this CKT.; ordrng 1 W11364931 (Motor) and 1 WP697772 (Blower)"

We serviced a

MAYTAG WASHER

Model MVW6230HW

Near Tollhouse, CA 93667

Timothy

Job Details: 07/26/2024

"20 ohms at the pump and no VAC. From the control there is a constant 120 VAC no matter what state the unit is in and no pump resistance . The door latch is not working, the harness is damaged and the control is broken so it can not mount properly to the cabinet top. The dryer prevents access to the unit because there is a wall about one foot in front of the washer. The dryer will need to be moved out of the room for serviceability.; ordrng 1 W11590868 (Harness) and 1 W11567712 (Control) and 1 W11700916 (Latch)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Perris, CA 92571

Kevin

Job Details: 07/26/2024

Mullion strip not flipping. I found broken strip spring. The failure also caused damage to bottom of right side door gasket. Ordering door gasket and mullion strip. ; ordrng 1 W10830046 (gasket-fip) and 1 W11177238 (rail-mulln)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Perris, CA 92570

Kevin

Job Details: 07/26/2024

Removed and replaced compressor and evaporator for being restricted by oil. Tested unit and charged with nitrogen to check system. I found leak in condenser that caused all the oil in the system. Ordering condenser. ; ordrng 1 W11577970 (Condenser)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRMF706ESS01

Near Riverside, CA 92506

Robert U.

Job Details: 07/26/2024

Gave customer the new shelf that broke. The unit is still not cooling. Called tech line with my findings 7739467912 and they recommended replacing the user interface because all other checks are good. Gave estimate for control replacement. Part is 259.04 sales tax is 22.67 so total is 281.71. and Im not going to charge labor because of the on going issue just part and sales tax. Charging when I come back. ; ordrng 1 W11330971 (Control electric)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Fontana, CA 92336

Javier V

Job Details: 07/26/2024

"Will need to return found faulty ice maker, customer understood that I will return to fix issue ; ordrng 1 W10873791 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Hesperia, CA 92345

Brian

Job Details: 07/26/2024

Inspected unit as necessary. Diagnosed icemaker failure. Ordering complete icemaker assembly.; ordrng 1 W11548540 (Icemaker)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near La Crescenta-Montrose, CA 91214

Samson

Job Details: 07/26/2024

Unit need control board ; ordrng 1 W11608056 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Hesperia, CA 92345

Cesar

Job Details: 07/26/2024

Failed LEDS they have power will not come on ; ordrng 1 WPW10515058 (LED main) and 3 WPW10515057 (Leds)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Turlock, CA 95382

Cruz

Job Details: 07/26/2024

Fixed- found water valve solenoid to be open causing water not to dispense- removed bad one and then installed new (valve) water is now dispensing- cx ok repair ; snapped 6 QuickPics

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS08

Near Bodfish, CA 93205

Brandon

Job Details: 07/26/2024

Cooling fan is rattling and defective. Ordering replacement.; ordrng 1 W11443154 (Cooling fan motor) and 1 W11088354 (Fan blade)

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near Bakersfield, CA 93311

Aaron

Job Details: 07/26/2024

"Checked the unit the console , display is self resetting and doesnt react to touch to reset unit , turned power off , let set , turned power back on , unit is the same , needs new console , est to repair is $ 1137.40 , Mrs declined to repair at this time paid $145.00 cash trip charge ; ordrng 1 W11600355 (Console)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Merced, CA 95348

Manuel B

Job Details: 07/26/2024

"Washer out of balance, replace suspension,hub, wash plate,still shakes call techline,instruct to replace ACU.file7739582559.; ordrng 1 W11116590 (Cntrl board)"

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model GTD48GASW0WB

Near Madera, CA 93637

Irvin

Job Details: 07/26/2024

"Intermittently not heating. Power supply is good. Disassembled unit observed heater assembly cycle x3. Flames comes on, burnes for 10-15sec Denny-TECHLINE 13752460- checked the flame sensor failing want to replaced valve assem and flame switch. WE11X35317. WE4X448|; ordrng 1 WE11X35317 (Valve assem) and 1 WE4X448 (Flame sensor)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Chowchilla, CA 93610

Irvin

Job Details: 07/26/2024

"Heater is @37ohms. Suction line frosted to the evap coils. Freezer coils over frosted GLENN- TECHLINE 7.7 , 8.8 / 7739582710. The evap Thermostat is out of range. Cause of ice up. Cavity therm is good. PAID 202.74 on IWALLET. Balance due- 192.97 WILL PAY TUESDAY. ; ordrng 1 WPW10383615 (Thermostat)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Lake Isabella, CA 93240

Brandon

Job Details: 07/26/2024

Defrost issue. PreID parts were for another model. Ordering what is needed. Cx will have unit defrosted upon arrival next visit.; ordrng 1 WPW10384183 (Thermistor) and 1 W11650660 (Heater) and 1 W11566851 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Apple Valley, CA 92308

Brian

Job Details: 07/26/2024

he inspected unit unit as necessary. Spoke with Whirlpool tech line. Tech line advised that icemaker installed. Previous trip is defective. Re-ordering icemaker assembly. ; ordrng 1 W11700250 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW10

Near Santa Clarita, CA 91321

Randy

Job Details: 07/26/2024

Informed cx I need door w gasket. ; ordrng 1 LW10636410 (Door) and 1 W10838574 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Santa Clarita, CA 91355

Randy

Job Details: 07/26/2024

Unit froze up in old apartment they had unit in. Unit was plugged in for 4 days. Found water dripping from ice maker bin/ chute area from the looks of it. Took pics. Found small amount of frost from air leak on the sides of Evap cover and on Evap. Dripping from chute area and door air leak. Cx wants us to document he wants replacement. Called and documented with techline. They confirmed leaking will cause unit to build up ice and stop fan from cooling. Valve solenoid is bad per techline. SR# 7739581942. Ordering valve and door ; ordrng 1 LW10912313 (Door ss) and 1 W11645245 (Valve)

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near San Luis Obispo, CA 93401

George

Job Details: 07/26/2024

Found washer lower harness torn need capaciter and lower harness.; ordrng 1 W11643701 (Harness)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Santa Maria, CA 93458

George

Job Details: 07/26/2024

Found washer not responding found torn lower harness need control and harness to complete service.; ordrng 1 W11568984 (Harness)

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW2

Near Lompoc, CA 93436

Kash S

Job Details: 07/26/2024

7739580341. Per tech line need manometer to check cx gas pressure; ordrng 1 W11459149 (Main harness) and 1 Manometergastool (Manometer gas tool)

We serviced a

MAYTAG WASHER

Model MAV9600EWW

Near Arcadia, CA 91006

Stephen

Job Details: 07/26/2024

"Found pump bearing seizing up, belt burnt. Transmission is leaking oil. Transmission is discontinued. For pump and belt EST 335.37. Labor 163.68+15.00 shipping. $145.69 CC Auth# YHM449. 2 count job. Allow extra time. Called safety department. SR # 7739545464.; ordrng 1 WP35-6465 (Pump) and 1 WP22003483 (Belt)"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS00

Near Loma Linda, CA 92354

Robert U.

Job Details: 07/26/2024

Found the ice container that was put in over three months ago is defective and cracked. Ordering ice container. ; ordrng 1 WPW10558423 (Ice container)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW06

Near Fresno, CA 93706

Joe P

Job Details: 07/26/2024

"FC 50F FZ 32F , compressor is very hot and no visible signs leaks. Ordering compressor and drier, send out sealed system tech. Refrigerator is pulling. 0.9 amps No frost build up . Get drier with dye.; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Drier)"

We serviced a

GE REFRIGERATOR

Model GSE25GGPBCBB

Near Bakersfield, CA 93311

Raymond

Job Details: 07/26/2024

$250.00 CC Auth# 93VEAV no water at dispensr and no ice. Found no water flow from valve quoted for repair cx approved. Needs valve. 250 due; ordrng 1 WR57X30890 (Water valve)

We serviced a

UNKNOWN OVEN

Model FGF328GSB

Near Bakersfield, CA 93307

Raymond

Job Details: 07/26/2024

"Cx states unit doesnt heat in oven and cooktop doesnt always ignite, found gummed up gas passages for burner heads and caps. Screws are stripped. This would require a full cooktop rebuild and oven needs ignitor. Control NLA. It would be in the best interest to replace unit. Please let tech know if APM wants an itemized list of parts. ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Redlands, CA 92373

Rod

Job Details: 07/26/2024

"**********Attention Greg Adams. Will need double labor due to having to order a part that was defective in replacement door********Returned to replace defective door. After installing door assembly found that dispenser tube was different from original door tube. Had to order tube and fittingPlease rush these parts W11669938. Tube water dispensers and part# WP2300868; ordrng 1 W11669938 (Tube, water faucet disp) and 1 WP2300868 (Union/connector)"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFE28GMKUES

Near Shandon, CA 93461

Jack

Job Details: 07/26/2024

Condenser fan f103 feedback missing. Neil with tech line. Case 13749040. WR60X37209 condenser fan. Compressor is extremely hot and can not touch. Compressor keeps trying to run but no fan at all. Unit is trying to cool. Customer is getting case number and customer cares number. Lost a lot of food also. ; ordrng 1 WR60X37209 (Condenser fan.)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Los Angeles, CA 91306

Sean W

Job Details: 07/26/2024

Ui displaying F8E1(long fill) but filled to perfection in test mode.noticed that spigots from water supply in wall are corroded and advised for Cx to have them looked at by plumber .replaced control board and ran diagnostic cycle successfully without interruption or error codes displayed.washer now working properly.; ordrng 1 W11513255 (Water valve)

We serviced a

BOSCH DISHWASHER

Model SHX65T55UC/02

Near Bakersfield, CA 93308

James

Job Details: 07/26/2024

New board doesnt work and was opened prior to service ; ordrng 1 00752738 (Board) and 1 00746432 (Board)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Bakersfield, CA 93306

Dane

Job Details: 07/26/2024

Unit was banging around. It had a failed suspension.; ordrng 1 W10780045 (Suspension)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN8WW

Near Bakersfield, CA 93307

Dane

Job Details: 07/26/2024

"Unit unit had strip transmission and stripped agitator. Will need both pieces of agitator and transmission.; rqstng P&A on 1 WH03X33730 (Gear case), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Bakersfield, CA 93308

Dane

Job Details: 07/26/2024

Removed and replaced harness and pump and tested unit. Unit did not function. Unit giving an f5E3 fault code meaning lid will not unlock. Unit needs new control and new lid lock.; rqstng P&A on 1 W11626074 (Control) and 1 W11670519 (Lid lock)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Bakersfield, CA 93314

Dane

Job Details: 07/26/2024

Unit was not making ice. Unit gave an E2 fault code and would not finish harvest in test 57. Unit needs new icemaker.; ordrng 1 W11658802 (Icemaker)

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model PVD28BYNBFS

Near Bakersfield, CA 93312

Dane

Job Details: 07/26/2024

Unit was not making ice. Ran firmware updates. Ran icemaker test and icemaker would not harvest. Unit was giving an icemaker harvest fault code. Unit needs new icemaker.; ordrng 1 WR30X31922 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Redlands, CA 92374

Francisco

Job Details: 07/26/2024

Broken switch in rc ordering part rs tomorrow.; ordrng 1 W11123941 (Switch rc)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Redlands, CA 92373

Francisco

Job Details: 07/26/2024

Found power button not responding. Ordering console; ordrng 1 W11314470 (Console)

We serviced a

GENERAL ELECTRIC WASHER

Model GTW220ACKWW

Near Muscoy, CA 92407

Francisco

Job Details: 07/26/2024

Found issue with power cord. Ordering cord.; ordrng 1 WH08X28843 (Power cord)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Los Angeles, CA 91342

ERICK H

Job Details: 07/26/2024

Cx states ice maker not working and food spoiling in rc. Set temps for rc and fc are at recommended settings. Rc product temp is 39 degrees Fahrenheit. Fc product temp is -1 degrees Fahrenheit. Unit cooling properly. Ice maker has failed. Will not start harvest and is stuck mid harvest. ; ordrng 1 W11700250 (Ice maker)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AF3

Near Los Angeles, CA 90065

Oscar

Job Details: 07/26/2024

"Upon arriving, I was greeted by consumers daughters whom assured me that they had no idea I coming and they were just leaving and to please reschedule.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Lake Isabella, CA 93240

Brandon

Job Details: 07/26/2024

Door wiring is severed. Door needs to be replaced. Cx doesnt want to pay for repair. They will reach out to whirlpool to try to get a concession and reach back out.; ordrng 1 LW11037733 (Door)

We serviced a

KITCHEN AID REFRIGERATOR

Model KBFC42FTS00

Near Templeton, CA 93465

Jack

Job Details: 07/25/2024

Customer is going to do the repair. Unit does needs to be steamed out also and cleaned up. ; ordrng 1 WPW10277450 (Icemaker assembly kit)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Modesto, CA 95356

Timothy G

Job Details: 07/25/2024

Inspected unit and checked water supply and that is good. Water valve is getting power without opening. Need to follow up with new valves and flow meter box. Scheduled for Thursday 1st. Am is preferred.; ordrng 1 W11434044 (Valve) and 1 W11535094 (Inlet meter box)

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Modesto, CA 95350

Timothy G

Job Details: 07/25/2024

"Inspected unit and suspension is bad and sagging, due to the drain pump starving to drain. Need to follow up with parts. ; ordrng 1 W11396716 (Suspension) and 1 W11399437 (Pump)"

We serviced a

WHIRLPOOL DRYER

Model WGD85HEFC0

Near Beverly Hills, CA 90210

Brandon L

Job Details: 07/25/2024

"Diagnosed and found that the felt around the drum is gone, need to replace whole drum.; ordrng 1 W10381481 (Drum)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Simi Valley, CA 93065

ERICK H

Job Details: 07/25/2024

"Necked for error codes. F5e3(lid will not lock or unlock) error code present. Only code. Erased error code. Ran automatic diagnostic cycle. Code didnt come back and unit completed diag cycle with no issues. During normal operation, unit goes from sensing to done. When starting cycle, unit locks and unlocks lid and begins sensing before canceling cycle, going to done and activating drain pump. Called WPL to document and further diagnosis. Checked lock switch solenoid resistance. Solenoid resistance is 104ohms, which is within the 50-160ohm normal range. WPL recommends replacing lower harness and capacitor. SR# 7739575805. ; ordrng 1 W11643701 (Lower harness) and 1 W11395618 (Capacitor) and 1 W11626074 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Dinuba, CA 93618

Timothy

Job Details: 07/25/2024

Replaced actuator and the cam. Calibrated unit. The unit can still not complete a test cycle. The unit only shows a shifter fault code 7-2. Unit needs a control and harness.; ordrng 1 W11513246 (Control) and 1 W11643701 (Haness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Modesto, CA 95356

Andrew

Job Details: 07/25/2024

Evaporator fan motor faulty. Not defrosting. Upon arrival found. Allow extra time to defrost. Cx said 2 days for defrosting. Ran diagnostics evaporator fan W11224591 faulty. Defroster faulty will not go into defrost mode. Reset control panel still not working. Ordering evaporator And thermistor. W10316760; ordrng 1 W11224591 (Evaporator fan) and 1 W10316760 (Thermistor)

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Oakdale, CA 95361

Andrew

Job Details: 07/25/2024

Power surge. Upon arrival. W11553772 PCM board shorted. W11033573 line filter. Water pressure sensor faulty. W11162560 capacitor. Actuator w11398781. Lid lock will not unlock. Not spinning. Try to run diagnostics. ; ordrng 1 w11398781 (Actuator) and 1 W11162560 (Capacitor) and 1 W11033573 (Voltage) and 1 W11553772 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Visalia, CA 93291

J.E.

Job Details: 07/25/2024

On arrival found wrong compressor was ordered. Re-ordering compressor; ordrng 1 W11736670 (Compressor)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS26L3AF

Near Waterford, CA 95386

Timothy G

Job Details: 07/25/2024

Inspected unit and all fans running. Compressor running. Unit has no cooling at all. Need to replace compressor and drier. Cx is trying to get unit exchanged due to brand new never cooled. Ordering parts but Cx will call when return service is needed. ; ordrng 1 5304532179 (Compressor) and 1 5303305677 (Drier)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ

Near Fresno, CA 93720

Timothy

Job Details: 07/25/2024

There is sweat on the mullion between the RC and deli drawer. The FC has evidence of thawing and re-freezing. Fans check ok and I see no defrost issues.; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Fresno, CA 93704

Timothy

Job Details: 07/25/2024

"Tried to remove the rotor but it will not release from the gearcase. This means that the entire gearcase , motor assembly and auger will need to be replaced.; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Lutch) and 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 6 W11027980 (Screw)s and 1 W11550891 (Auger)"