We serviced a
KITCHEN AID DISHWASHER
Model KDTM354ESS3
Near Calabasas, CA 91302
Giovanni M
Job Details: 07/26/2024
"NEEDS AUTHO over $400 parts Unit was outside at the fire house upon arrival. I have to try and plug it up. I found many different issues going on with the unit. When I asked the customer, what was the problem they were experiencing and they didnt really know. Someone said that they smelled smoke while operation.. But since the unit was moved outside, a lot of issues have arrived. Mice also got to this unit needing wire harness. ; ordrng 1 W11114747 (Console) and 1 W11341628 (Control) and 1 W10834766 (Wire harness) and 1 W11676544 (Water valve) and 1 WP8531323 (Gasket) and 1 WPW10213825 (Nut) and 1 W11084165 (Drain hose) and 1 W10914557 (Drain pump) and 1 W10805015 (Sump and motor)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Monrovia, CA 91016
Stephen
Job Details: 07/26/2024
No ice. No power to water valve. Needs recirculating pump w/ sensor. 2 count job. Allow 1 1/2 hours.; ordrng 1 W11542867 (Pump-recirculating w/ sensor) and 1 W10897719 (Water inlet valve)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Los Angeles, CA 91606
Tim B
Job Details: 07/26/2024
Freezer in outdoor area thats at least 100°. Compressor seized and freezer starting to defrost.; ordrng 1 W11547313 (Compressor) and 1 W11572047 (Evap) and 1 W11109499 (Drier)
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFW
Near Ontario, CA 91761
Javier V
Job Details: 07/26/2024
"Unit will need user interface and also therm. The user interface is being ordered because it controls function to the thermostat in the freezer and Im also ordering thermister the thermostat because of a defrost issue. Unit has huge ice build up that happened every week for the customer, I removed cover and checked thermostat. It is open. I will be ordering that part to fix it.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Riverside, CA 92507
Javier V
Job Details: 07/26/2024
Will be meeting handles due to them coming off and screw the customers aware that I will be ordering correct parts for unit ; ordrng 1 W11542651 (Fridge handle) and 1 W11542651 (Freezer handle) and 4 W11366418 (Screw handle)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM
Near Rialto, CA 92376
Javier V
Job Details: 07/26/2024
"Found warped, freezer door will be needing to return with freezer door. I already instructed customer to wait for parts. Customer also said that unit is leaking from underneath, but I did not find any leaking at the moment. ; ordrng 1 W10815698 (Freezer door)"
We serviced a
ELECTROLUX DRYER
Model ELFG7637AT0
Near Fresno, CA 93711
Irvin
Job Details: 07/26/2024
Installed components. Test unit still noisy. ; O-emld tckt
We serviced a
GENERAL ELECTRIC RANGE - GAS
Model JGBS30RET2SS
Near Pasadena, CA 91106
Stephen
Job Details: 07/26/2024
Found insulation came loose inside door. ; ordrng 1 WB35X21579 (Insulation - front door)
We serviced a
FRIGIDAIRE FREEZER
Model FFUE2024AW8
Near Hanford, CA 93230
Enrique
Job Details: 07/26/2024
Customer concerns; upright freezer keeping the meat frozen. User interface not responding (shorted). ; ordrng 1 5304524097 (USER INTERFACE) and 1 5304524123 (Harness)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Modesto, CA 95350
Cruz
Job Details: 07/26/2024
Need to order cntrl elec voltage to pump is postulating causing pump to work intermittently- error code f9e1 ; ordrng 1 W11660283 (Cntrl elec)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS
Near Waterford, CA 95386
Cruz
Job Details: 07/26/2024
Need work- there is a short in lower harness causing Intermittent issue with bake & broil cycles- ordering parts for unit ; ordrng 1 W11162730 (Spark module) and 1 W11161843 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Parlier, CA 93648
Timothy
Job Details: 07/26/2024
Picked up data loggers. Customer states IM production has been more consistent.; O-emld tckt
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ07
Near Castaic, CA 91384
Randy
Job Details: 07/26/2024
"Cx using unit with rack inside. Cx said it no longer did it. Cx started unit with nothing inside. Cx instruct to never run unit without something inside. Unit made no sparks while I was here, even with nothing inside. Cx states unit sparked on front left corner. I tested unit with bowl of water and heated as designed without a spark. Unit working as designed. Tech-line and safety closed. Will call Monday. Might just need new rack ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Los Angeles, CA 91325
Sean W
Job Details: 07/26/2024
Icemaker stuck I twisted position.replaced defective Icemaker and ran Icemaker harvest cycle successfully.icemaker and fridge now working properly.informed Cx that it can take two days for first batch of ice to harvest.; ordrng 1 W10873791 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Lancaster, CA 93534
Jonathan
Job Details: 07/26/2024
"Found defective light, module, and icemaker; ordrng 1 W11455232 (Icemaker) and 1 W11470191 (Light module)"
We serviced a
GENERAL ELECTRIC DISHWASHER - BUI
Model CDT875M5N8S5
Near Lancaster, CA 93536
Jonathan
Job Details: 07/26/2024
Tested unit after adjusting door sealed leak was more present found effective tub seal; ordrng 1 WD08X22095 (Tub seal)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Pasadena, CA 91101
Stephen
Job Details: 07/26/2024
"Costco additional 1 year warranty. Open door indicator on, RC is not cooling. Evaporator fan is not running. 2 count job. Allow 1 1/2 hours.; ordrng 1 W11224256 (HV control) and 1 W11578030 (Motor-evaporator) and 1 W11676465 (Grommet) and 1 WP67006337 (Blade -fan)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Santa Clarita, CA 91351
Randy
Job Details: 07/26/2024
Ice clumping together. Found fans wont run on test adding adapter n new fan ; ordrng 1 W10846539 (Fan) and 1 W10864519 (Adapter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Apple Valley, CA 92308
Brian
Job Details: 07/26/2024
Technician ordered wrong compressor. Based off of engineering breakdown. Correct compressor ordered. Call rescheduled ; ordrng 1 W11557425 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Apple Valley, CA 92307
Brian
Job Details: 07/26/2024
Wrong water valve ordered. Re-ordering water valve assembly. ; ordrng 1 W11482383 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MB0
Near Los Angeles, CA 91406
Oscar
Job Details: 07/26/2024
Visual and physical inspection showed a totally out clock board. Replacing such recommended.; ordrng 1 W11620481 (Clock board)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS8
Near Porterville, CA 93257
J.E.
Job Details: 07/26/2024
"File 87452537 Installed new parts, but found control board is defective. We have to re-order control board.; ordrng 1 5304534552 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Gustine, CA 95322
Jonathan
Job Details: 07/26/2024
Installed diffuser and control box needs thermistor and rod and cover to complete repair ; ordrng 1 W10901826 (Rod) and 1 WPW10384183 (Thermistor) and 1 W10803597 (Cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Oxnard, CA 93033
Isidro
Job Details: 07/26/2024
"Fresh food section light is out, customer will get a recipe or a POP , customer states unit is under warranty , rescheduled this customer when pop or authorization is available ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Camarillo, CA 93012
Isidro
Job Details: 07/26/2024
Data loggers are needed to record temperature for this unit before calling tech line..Ty ask Kaitlyn for them..Ty; saved tckt
We serviced a
KITCHEN AID REFRIGERATOR
Model KBSD606ESS01
Near Altadena, CA 91001
Samson
Job Details: 07/26/2024
Unit need ice maker ; ordrng 1 W11306283 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near West Covina, CA 91790
Andy
Job Details: 07/26/2024
"Unit shakes bad , needs wash plate and hub; ordrng 1 W10752283 (Wash plate) and 1 W10528947 (Hub)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1425VV05
Near Bakersfield, CA 93311
James
Job Details: 07/26/2024
Fresh food door not installed properly and gasket is twisted ; ordrng 1 811988584 (Gasket)
We serviced a
GE CAFE OVEN
Model CTD90FP2N3S1
Near Modesto, CA 95355
Andrew
Job Details: 07/26/2024
Scratch pictures. Damage. Cx stated that installation damage BRACKET CNTL PNL MTGWB34X28389CONTROL PANEL W/ WIFI-STAINLESSWB56X47973. Check this are covered please. ; ordrng 1 WB56X47973 (CONTROL PANEL W/ WIFI-STAINLESS) and 1 WB34X28389 (Control bracket)
We serviced a
MAYTAG REFRIGERATOR
Model MRFF4236RZ01
Near Baldwin Park, CA 91706
Andy
Job Details: 07/26/2024
Water dispenser housing broken and display faded numbers; ordrng 1 W11519867 (Filter dispenser) and 1 W11712701 (Overlay)
We serviced a
SPEED QUEEN DRYER
Model ADE3SRGS177TW01
Near Alhambra, CA 91801
Andy
Job Details: 07/26/2024
Not heating needs fuse; ordrng 1 490P3 (Thermostat fuse)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Los Angeles, CA 90272
Brandon L
Job Details: 07/26/2024
Diagnosed and found overheated compressor due to leaking evaporator.need to replace both.; ordrng 1 W11370574 (Compressor) and 1 W11559685 (Drip pan) and 1 W11394622 (Evaporator)
We serviced a
AMANA OVEN
Model AGR4230BAW1
Near Bakersfield, CA 93306
Raymond
Job Details: 07/26/2024
Ignitor cracked causing no heat. ; ordrng 1 W10918546 (Ignitor)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Riverside, CA 92505
Ruben O
Job Details: 07/26/2024
Small and large elements are open. Will need to replace both elements. Parts not truck stock and no pre id.; ordrng 1 W11396792 (Element) and 1 W11396790 (Element)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Palmdale, CA 93551
Jonathan
Job Details: 07/26/2024
Tested unit and found defective compressor and evaporators will need lock ring sealed system tech; ordrng 1 W11578205 (Compressor) and 1 W11567406 (Fridge evap) and 1 W11565768 (Evap)
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS20
Near Manteca, CA 95337
William
Job Details: 07/26/2024
"Found SS portion of ui panel loose on ui panel, unable to tighten trim do to gap from glued glass, ordered ui panel for unit.; ordrng 1 W11616677 (Ui panel)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AD4
Near San Dimas, CA 91773
Jaime
Job Details: 07/26/2024
Freezer area appears to be OK. Refrigerator zone is not cold enough; ordrng 1 5303918899 (Damper) and 1 5304534572 (Cntrl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV02
Near Fresno, CA 93722
Joe P
Job Details: 07/26/2024
"Customer has not received parts, will schedule follow up when parts are received. ; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WGT4027HW2
Near Los Angeles, CA 91303
Sean W
Job Details: 07/26/2024
"Replaced igniter and gas coils.dryer still isnt heating.orderd control board,timer,and thermostats.; ordrng 1 W11629601 (Control) and 1 W10854240 (Timer) and 1 WP3387134 (Thermostat) and 1 W11568973 (Fixed thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Los Angeles, CA 91344
ERICK H
Job Details: 07/26/2024
Cx stated unit cycles power on and off intermittently. Cx has videos. Couldnt replicate failed state. UI is partially illuminated during standby. Possible short at Ui or main board. ; ordrng 1 W11224256 (Control) and 1 W11636544 (UI)
We serviced a
AMANA RANGE
Model AGR4230BAW5
Near Los Angeles, CA 91343
ERICK H
Job Details: 07/26/2024
Called WPL to document and further diag. WPL recommended replacing spark module and switch harness at the same time. SR# 7739584248; ordrng 1 W11590249 (Spark module) and 1 W11620523 (Switch harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Agoura Hills, CA 91301
Giovanni M
Job Details: 07/26/2024
SR#7739585079Call Tech Line because weve been here a lot for the same problem. Tech Line wants us to replace the user interface and cover for the filter. ; ordrng 1 W11577100 (User interface) and 1 W11482035 (Housing) and 1 W10754145 (Cover)
We serviced a
FRIGIDAIRE RANGE - GAS
Model GCFG3060BFA
Near Bakersfield, CA 93312
Aaron
Job Details: 07/26/2024
"Per CM IF CLAIM gets denied send claim to our Rep to get credit for repair Checked the unit customer received middle grate defective and is now rusting in spots , ordered middle grate ; ordrng 1 5304535284 (Middle grate)"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Simi Valley, CA 93065
Felipe S
Job Details: 07/26/2024
"Upon arrival found unit with nub of position, check the unit and found the shaft of the timer is the one is bad and dont let select any cycle. This unit will need new timer. ; ordrng 1 WPW10185981 (Timer)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Los Angeles, CA 91304
Sean W
Job Details: 07/26/2024
"Successfully calibrated washer and Unit running successfully in diagnostic mode without displaying any error codes. Attempted to run normal wash cycle in regular use and motor stays in sensing mode and motor only turns one direction with a pause in between each movement in that direction.replaced,actuator,control board,harness,capacitor,lid lock,drain pump,motor,splutch kit,belt, and drain pump.Called techline and was advised to replace actuator, control board..Went to van and replaced actuator again.Washer machine still has same issue.ordered control board. # 7739569358. We have pretty much rebuilt this unit. Chnaging the board again will not resolve the issue. We have exhausted all attempts to repair. . ordrng 1 W11633359 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Gustine, CA 95322
Greg O
Job Details: 07/26/2024
Installed cam drain pump bumpers lid belt and actuator will have to order 4 screws for lid they would not tighten all the way; ordrng 4 Wpw10119828 (Screws)s
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Friant, CA 93626
Timothy
Job Details: 07/26/2024
"Unit does not start . When start is pushed the motor relay passes power, the door switch and thermal fuse are ok. There is no continuity through the motor on this CKT.; ordrng 1 W11364931 (Motor) and 1 WP697772 (Blower)"
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Tollhouse, CA 93667
Timothy
Job Details: 07/26/2024
"20 ohms at the pump and no VAC. From the control there is a constant 120 VAC no matter what state the unit is in and no pump resistance . The door latch is not working, the harness is damaged and the control is broken so it can not mount properly to the cabinet top. The dryer prevents access to the unit because there is a wall about one foot in front of the washer. The dryer will need to be moved out of the room for serviceability.; ordrng 1 W11590868 (Harness) and 1 W11567712 (Control) and 1 W11700916 (Latch)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Perris, CA 92571
Kevin
Job Details: 07/26/2024
Mullion strip not flipping. I found broken strip spring. The failure also caused damage to bottom of right side door gasket. Ordering door gasket and mullion strip. ; ordrng 1 W10830046 (gasket-fip) and 1 W11177238 (rail-mulln)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Perris, CA 92570
Kevin
Job Details: 07/26/2024
Removed and replaced compressor and evaporator for being restricted by oil. Tested unit and charged with nitrogen to check system. I found leak in condenser that caused all the oil in the system. Ordering condenser. ; ordrng 1 W11577970 (Condenser)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Riverside, CA 92506
Robert U.
Job Details: 07/26/2024
Gave customer the new shelf that broke. The unit is still not cooling. Called tech line with my findings 7739467912 and they recommended replacing the user interface because all other checks are good. Gave estimate for control replacement. Part is 259.04 sales tax is 22.67 so total is 281.71. and Im not going to charge labor because of the on going issue just part and sales tax. Charging when I come back. ; ordrng 1 W11330971 (Control electric)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Fontana, CA 92336
Javier V
Job Details: 07/26/2024
"Will need to return found faulty ice maker, customer understood that I will return to fix issue ; ordrng 1 W10873791 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Hesperia, CA 92345
Brian
Job Details: 07/26/2024
Inspected unit as necessary. Diagnosed icemaker failure. Ordering complete icemaker assembly.; ordrng 1 W11548540 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near La Crescenta-Montrose, CA 91214
Samson
Job Details: 07/26/2024
Unit need control board ; ordrng 1 W11608056 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Hesperia, CA 92345
Cesar
Job Details: 07/26/2024
Failed LEDS they have power will not come on ; ordrng 1 WPW10515058 (LED main) and 3 WPW10515057 (Leds)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Turlock, CA 95382
Cruz
Job Details: 07/26/2024
Fixed- found water valve solenoid to be open causing water not to dispense- removed bad one and then installed new (valve) water is now dispensing- cx ok repair ; snapped 6 QuickPics
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS08
Near Bodfish, CA 93205
Brandon
Job Details: 07/26/2024
Cooling fan is rattling and defective. Ordering replacement.; ordrng 1 W11443154 (Cooling fan motor) and 1 W11088354 (Fan blade)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Bakersfield, CA 93311
Aaron
Job Details: 07/26/2024
"Checked the unit the console , display is self resetting and doesnt react to touch to reset unit , turned power off , let set , turned power back on , unit is the same , needs new console , est to repair is $ 1137.40 , Mrs declined to repair at this time paid $145.00 cash trip charge ; ordrng 1 W11600355 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Merced, CA 95348
Manuel B
Job Details: 07/26/2024
"Washer out of balance, replace suspension,hub, wash plate,still shakes call techline,instruct to replace ACU.file7739582559.; ordrng 1 W11116590 (Cntrl board)"
We serviced a
GENERAL ELECTRIC DRYER - ELECTRIC
Model GTD48GASW0WB
Near Madera, CA 93637
Irvin
Job Details: 07/26/2024
"Intermittently not heating. Power supply is good. Disassembled unit observed heater assembly cycle x3. Flames comes on, burnes for 10-15sec Denny-TECHLINE 13752460- checked the flame sensor failing want to replaced valve assem and flame switch. WE11X35317. WE4X448|; ordrng 1 WE11X35317 (Valve assem) and 1 WE4X448 (Flame sensor)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Chowchilla, CA 93610
Irvin
Job Details: 07/26/2024
"Heater is @37ohms. Suction line frosted to the evap coils. Freezer coils over frosted GLENN- TECHLINE 7.7 , 8.8 / 7739582710. The evap Thermostat is out of range. Cause of ice up. Cavity therm is good. PAID 202.74 on IWALLET. Balance due- 192.97 WILL PAY TUESDAY. ; ordrng 1 WPW10383615 (Thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lake Isabella, CA 93240
Brandon
Job Details: 07/26/2024
Defrost issue. PreID parts were for another model. Ordering what is needed. Cx will have unit defrosted upon arrival next visit.; ordrng 1 WPW10384183 (Thermistor) and 1 W11650660 (Heater) and 1 W11566851 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Apple Valley, CA 92308
Brian
Job Details: 07/26/2024
he inspected unit unit as necessary. Spoke with Whirlpool tech line. Tech line advised that icemaker installed. Previous trip is defective. Re-ordering icemaker assembly. ; ordrng 1 W11700250 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Santa Clarita, CA 91321
Randy
Job Details: 07/26/2024
Informed cx I need door w gasket. ; ordrng 1 LW10636410 (Door) and 1 W10838574 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Santa Clarita, CA 91355
Randy
Job Details: 07/26/2024
Unit froze up in old apartment they had unit in. Unit was plugged in for 4 days. Found water dripping from ice maker bin/ chute area from the looks of it. Took pics. Found small amount of frost from air leak on the sides of Evap cover and on Evap. Dripping from chute area and door air leak. Cx wants us to document he wants replacement. Called and documented with techline. They confirmed leaking will cause unit to build up ice and stop fan from cooling. Valve solenoid is bad per techline. SR# 7739581942. Ordering valve and door ; ordrng 1 LW10912313 (Door ss) and 1 W11645245 (Valve)
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near San Luis Obispo, CA 93401
George
Job Details: 07/26/2024
Found washer lower harness torn need capaciter and lower harness.; ordrng 1 W11643701 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Santa Maria, CA 93458
George
Job Details: 07/26/2024
Found washer not responding found torn lower harness need control and harness to complete service.; ordrng 1 W11568984 (Harness)
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW2
Near Lompoc, CA 93436
Kash S
Job Details: 07/26/2024
7739580341. Per tech line need manometer to check cx gas pressure; ordrng 1 W11459149 (Main harness) and 1 Manometergastool (Manometer gas tool)
We serviced a
MAYTAG WASHER
Model MAV9600EWW
Near Arcadia, CA 91006
Stephen
Job Details: 07/26/2024
"Found pump bearing seizing up, belt burnt. Transmission is leaking oil. Transmission is discontinued. For pump and belt EST 335.37. Labor 163.68+15.00 shipping. $145.69 CC Auth# YHM449. 2 count job. Allow extra time. Called safety department. SR # 7739545464.; ordrng 1 WP35-6465 (Pump) and 1 WP22003483 (Belt)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS00
Near Loma Linda, CA 92354
Robert U.
Job Details: 07/26/2024
Found the ice container that was put in over three months ago is defective and cracked. Ordering ice container. ; ordrng 1 WPW10558423 (Ice container)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Fresno, CA 93706
Joe P
Job Details: 07/26/2024
"FC 50F FZ 32F , compressor is very hot and no visible signs leaks. Ordering compressor and drier, send out sealed system tech. Refrigerator is pulling. 0.9 amps No frost build up . Get drier with dye.; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Drier)"
We serviced a
GE REFRIGERATOR
Model GSE25GGPBCBB
Near Bakersfield, CA 93311
Raymond
Job Details: 07/26/2024
$250.00 CC Auth# 93VEAV no water at dispensr and no ice. Found no water flow from valve quoted for repair cx approved. Needs valve. 250 due; ordrng 1 WR57X30890 (Water valve)
We serviced a
UNKNOWN OVEN
Model FGF328GSB
Near Bakersfield, CA 93307
Raymond
Job Details: 07/26/2024
"Cx states unit doesnt heat in oven and cooktop doesnt always ignite, found gummed up gas passages for burner heads and caps. Screws are stripped. This would require a full cooktop rebuild and oven needs ignitor. Control NLA. It would be in the best interest to replace unit. Please let tech know if APM wants an itemized list of parts. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Redlands, CA 92373
Rod
Job Details: 07/26/2024
"**********Attention Greg Adams. Will need double labor due to having to order a part that was defective in replacement door********Returned to replace defective door. After installing door assembly found that dispenser tube was different from original door tube. Had to order tube and fittingPlease rush these parts W11669938. Tube water dispensers and part# WP2300868; ordrng 1 W11669938 (Tube, water faucet disp) and 1 WP2300868 (Union/connector)"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GFE28GMKUES
Near Shandon, CA 93461
Jack
Job Details: 07/26/2024
Condenser fan f103 feedback missing. Neil with tech line. Case 13749040. WR60X37209 condenser fan. Compressor is extremely hot and can not touch. Compressor keeps trying to run but no fan at all. Unit is trying to cool. Customer is getting case number and customer cares number. Lost a lot of food also. ; ordrng 1 WR60X37209 (Condenser fan.)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Los Angeles, CA 91306
Sean W
Job Details: 07/26/2024
Ui displaying F8E1(long fill) but filled to perfection in test mode.noticed that spigots from water supply in wall are corroded and advised for Cx to have them looked at by plumber .replaced control board and ran diagnostic cycle successfully without interruption or error codes displayed.washer now working properly.; ordrng 1 W11513255 (Water valve)
We serviced a
BOSCH DISHWASHER
Model SHX65T55UC/02
Near Bakersfield, CA 93308
James
Job Details: 07/26/2024
New board doesnt work and was opened prior to service ; ordrng 1 00752738 (Board) and 1 00746432 (Board)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bakersfield, CA 93306
Dane
Job Details: 07/26/2024
Unit was banging around. It had a failed suspension.; ordrng 1 W10780045 (Suspension)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN8WW
Near Bakersfield, CA 93307
Dane
Job Details: 07/26/2024
"Unit unit had strip transmission and stripped agitator. Will need both pieces of agitator and transmission.; rqstng P&A on 1 WH03X33730 (Gear case), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Bakersfield, CA 93308
Dane
Job Details: 07/26/2024
Removed and replaced harness and pump and tested unit. Unit did not function. Unit giving an f5E3 fault code meaning lid will not unlock. Unit needs new control and new lid lock.; rqstng P&A on 1 W11626074 (Control) and 1 W11670519 (Lid lock)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Bakersfield, CA 93314
Dane
Job Details: 07/26/2024
Unit was not making ice. Unit gave an E2 fault code and would not finish harvest in test 57. Unit needs new icemaker.; ordrng 1 W11658802 (Icemaker)
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNBFS
Near Bakersfield, CA 93312
Dane
Job Details: 07/26/2024
Unit was not making ice. Ran firmware updates. Ran icemaker test and icemaker would not harvest. Unit was giving an icemaker harvest fault code. Unit needs new icemaker.; ordrng 1 WR30X31922 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Redlands, CA 92374
Francisco
Job Details: 07/26/2024
Broken switch in rc ordering part rs tomorrow.; ordrng 1 W11123941 (Switch rc)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Redlands, CA 92373
Francisco
Job Details: 07/26/2024
Found power button not responding. Ordering console; ordrng 1 W11314470 (Console)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW220ACKWW
Near Muscoy, CA 92407
Francisco
Job Details: 07/26/2024
Found issue with power cord. Ordering cord.; ordrng 1 WH08X28843 (Power cord)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Los Angeles, CA 91342
ERICK H
Job Details: 07/26/2024
Cx states ice maker not working and food spoiling in rc. Set temps for rc and fc are at recommended settings. Rc product temp is 39 degrees Fahrenheit. Fc product temp is -1 degrees Fahrenheit. Unit cooling properly. Ice maker has failed. Will not start harvest and is stuck mid harvest. ; ordrng 1 W11700250 (Ice maker)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF3
Near Los Angeles, CA 90065
Oscar
Job Details: 07/26/2024
"Upon arriving, I was greeted by consumers daughters whom assured me that they had no idea I coming and they were just leaving and to please reschedule.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Lake Isabella, CA 93240
Brandon
Job Details: 07/26/2024
Door wiring is severed. Door needs to be replaced. Cx doesnt want to pay for repair. They will reach out to whirlpool to try to get a concession and reach back out.; ordrng 1 LW11037733 (Door)
We serviced a
KITCHEN AID REFRIGERATOR
Model KBFC42FTS00
Near Templeton, CA 93465
Jack
Job Details: 07/25/2024
Customer is going to do the repair. Unit does needs to be steamed out also and cleaned up. ; ordrng 1 WPW10277450 (Icemaker assembly kit)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Modesto, CA 95356
Timothy G
Job Details: 07/25/2024
Inspected unit and checked water supply and that is good. Water valve is getting power without opening. Need to follow up with new valves and flow meter box. Scheduled for Thursday 1st. Am is preferred.; ordrng 1 W11434044 (Valve) and 1 W11535094 (Inlet meter box)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Modesto, CA 95350
Timothy G
Job Details: 07/25/2024
"Inspected unit and suspension is bad and sagging, due to the drain pump starving to drain. Need to follow up with parts. ; ordrng 1 W11396716 (Suspension) and 1 W11399437 (Pump)"
We serviced a
WHIRLPOOL DRYER
Model WGD85HEFC0
Near Beverly Hills, CA 90210
Brandon L
Job Details: 07/25/2024
"Diagnosed and found that the felt around the drum is gone, need to replace whole drum.; ordrng 1 W10381481 (Drum)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Simi Valley, CA 93065
ERICK H
Job Details: 07/25/2024
"Necked for error codes. F5e3(lid will not lock or unlock) error code present. Only code. Erased error code. Ran automatic diagnostic cycle. Code didnt come back and unit completed diag cycle with no issues. During normal operation, unit goes from sensing to done. When starting cycle, unit locks and unlocks lid and begins sensing before canceling cycle, going to done and activating drain pump. Called WPL to document and further diagnosis. Checked lock switch solenoid resistance. Solenoid resistance is 104ohms, which is within the 50-160ohm normal range. WPL recommends replacing lower harness and capacitor. SR# 7739575805. ; ordrng 1 W11643701 (Lower harness) and 1 W11395618 (Capacitor) and 1 W11626074 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Dinuba, CA 93618
Timothy
Job Details: 07/25/2024
Replaced actuator and the cam. Calibrated unit. The unit can still not complete a test cycle. The unit only shows a shifter fault code 7-2. Unit needs a control and harness.; ordrng 1 W11513246 (Control) and 1 W11643701 (Haness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Modesto, CA 95356
Andrew
Job Details: 07/25/2024
Evaporator fan motor faulty. Not defrosting. Upon arrival found. Allow extra time to defrost. Cx said 2 days for defrosting. Ran diagnostics evaporator fan W11224591 faulty. Defroster faulty will not go into defrost mode. Reset control panel still not working. Ordering evaporator And thermistor. W10316760; ordrng 1 W11224591 (Evaporator fan) and 1 W10316760 (Thermistor)
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Oakdale, CA 95361
Andrew
Job Details: 07/25/2024
Power surge. Upon arrival. W11553772 PCM board shorted. W11033573 line filter. Water pressure sensor faulty. W11162560 capacitor. Actuator w11398781. Lid lock will not unlock. Not spinning. Try to run diagnostics. ; ordrng 1 w11398781 (Actuator) and 1 W11162560 (Capacitor) and 1 W11033573 (Voltage) and 1 W11553772 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Visalia, CA 93291
J.E.
Job Details: 07/25/2024
On arrival found wrong compressor was ordered. Re-ordering compressor; ordrng 1 W11736670 (Compressor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AF
Near Waterford, CA 95386
Timothy G
Job Details: 07/25/2024
Inspected unit and all fans running. Compressor running. Unit has no cooling at all. Need to replace compressor and drier. Cx is trying to get unit exchanged due to brand new never cooled. Ordering parts but Cx will call when return service is needed. ; ordrng 1 5304532179 (Compressor) and 1 5303305677 (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Fresno, CA 93720
Timothy
Job Details: 07/25/2024
There is sweat on the mullion between the RC and deli drawer. The FC has evidence of thawing and re-freezing. Fans check ok and I see no defrost issues.; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Fresno, CA 93704
Timothy
Job Details: 07/25/2024
"Tried to remove the rotor but it will not release from the gearcase. This means that the entire gearcase , motor assembly and auger will need to be replaced.; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Lutch) and 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 6 W11027980 (Screw)s and 1 W11550891 (Auger)"