Local Reviews
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Juan H.
MICROWAVE SAMSUNG UMV1160CW "Customer microwave is a Samsung ,we cannot service unit,call office let them know"
Juan H.
MICROWAVE KITCHENAID KOCE500ESS07 "Customer complaint unit is not working microwave or oven,after check unit found that unit did not have power,check breaker box check ok,check inside unit and found that thermo fuse is good ,but would not turn on ether side ,but did find loose wire hanging going to fuse that was disconnected,as soon as I hook it up unit was working back again ,re tested unit ,all test passed, now unit is working as designed,job complete"
Juan H.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "5/6/19 12:12: JH there 5/6 MON, 10:47 to 12:11, Customer complaint refrigerator is dripping water from water dispenser after inspecting water dispenser found after dispensing water 2 seconds later ,water would drip a lot of water ,after inspecting water valve found was leekIng water from water valve need to replace water valve,after replacing water valve re test unit and less water would leek but would not stop ,need to add a check valve,re place water valve part number after returning back to customer home with parts, install parts,re tested unit ,all test passed, no more drips,now unit is working as designed,job complete"
Juan H.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Customer complaint refrigerator freezer side is frosting up ,after inspecting unit and did some temperature reading found that freezer side was very little ice not enough for it to be a problem aAgainst evaporator cover,adjusted temperature on freezer side ,check gaskets check ok,food was frozen solid,re settee unit by un plugin it for 5 minutes,re plug unit ,re tested thermistor,all test passed, unit working as designed,not customer was concerned about water dispensing ,check level all check ok,heater evaporator is working as well,job complete"
Juan H.
VENTHOODS KITCHENAID KVWB606DSS2 "Customer complaint vent hood light not working,after running a diagnostics found that light is not working,after inspecting light found that light is working,check connection and found that voltage was not present ,check connection and found that plug insets loose ,after adjusted plug re connected plug ,re tested unit ,all test passed,unit working as designed"
Jesus C.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer states that unit is making to much ice. Checked unit and found the icemaker shut off arm not in place. Place arm back and turned icemaker off. Also customer states that the right side end cap broken. Ordered parts. ; ordrng 1 W10874836 (endcap) and 1 W10874836 (endcap)
Jose H.
REFIRGERATOR WHIRLPOOL WRB322DMBM00 Serial model updated
Jose H.
RANGE WHIRLPOOL AGR5330BAW3 Installed lights bulb complete call
Jose H.
WASHER WHIRPOOL WFW7590FW0 "Installed new drawer check soap flow. Complete, and call"
James M.
OVEN WHIRLPOOL WFE540H0ES1 Fu d unit with error code f3e2 oven sensor out of range. Ordering new oven sensor will return 5-14 to install. ; ordrng 1 W10833885 (sensor)
James M.
M/W OTR MAYTAG MMV6190DS1
James M.
WASHER ELECTROLUX EFLS627UTT
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS322FDAB05 Tested unit doing same thing called tech 7724820995 found loose connection in freezer tested like 40 times working to spec
Jonathan C.
WASHER WHIRLPOOL WTW4950HW0 Found motor speed fault code replaced actuator tested unit working to spec
Jonathan C.
DISHWASHER MAYTAG MDB8989SHZ0 Found wire disconnected at the main board reinstalled tested working to spec
Jonathan C.
WASHER CROSLEY CAW42114GW1 Part was broken used latch from 245676; used 1 W11307244 (LATCH) from stock
Jonathan C.
DRYER WHIRLPOOL WED8500DC4 Installed valve no leaks no damage to home or appliance working to spec
James G.
WASHER MAYTAG MVWC565FW1 Cooling fin on motor loose ; ordrng 1 W11026785 (motor-drve)
Jonathan C.
REFIRGERATOR WHIRLPOOL KRFC704FPS00 Installed evap and control tested working to spec
Jonathan C.
MICROWAVE KITCHEN AID KBMC140HSS03 Found control not responding not parts available for unit
James G.
REFRIG/SIDE-BY-S WHIRLPOOL WRS576FIDW00 Ice maker won’t cycle ; rqstng P&A on 1 WPW10251076 (icemaker)
James G.
WASHER WHIRLPOOL WFW9151YW00 Rear bearing failure; rqstng P&A on 1 W10313497 (tub-outer) and 1 W11239040 (TUB) and 1 WPW10202459 (basket) and 1 WPW10381562 (bellow)
Jonathan C.
WASHER MAYTAG MVWC565FW1 Found actuator bad replaced tested working to spec
James G.
RANGE WHIRLPOOL WFG540H0ES1 now replace burner caps after filing pilot ports. Tech line also says that’s all they have for this issue ; ordrng 1 WPW10183374 (cap-burner)
Jonathan C.
RANGE FRIGIDAIRE FGGF3036TFB Found burner clogged cleared tested working to spec
James G.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Ice fan not running, UI is erratic, freezer door has liner separation and gasket will not stay in; rqstng P&A on 1 LW10422791 (dor-fip ss) and 1 W10846539 (evaporator fan blade) and 1 W10864261 (cntrl-elec)"
Jonathan C.
WASHER WHIRLPOOL WTW7500GC0 Installed control tested working to spec
James G.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Fresh evaporator frozen ; on 1 W11033168 (harns-wire)
James G.
REFRIGERATOR KITCHENAID KRFC604FSS01 Fresh evaporator frozen ; ordrng 1 W11284504 (COVER )
James G.
REFRIGERATOR BO WHIRLPOOL WRF989SDAH02
Jim S.
DISHWASHER MAYTAG MDB8989SHZ0 Broken glass under the fill float preventing the water to enter the dishwasher
Jim S.
WASHER MAYTAG MHW8200FW0 F8E3F5E2Two fault codes but are not related to the issue. Called tech line and we went through the diagnostic test and all tested ok. There are mo information about what the temperature should be or at what point in the cycle it is to be measured at. There are nothing more I can do. I have a service number of7724822024Customer should call the manufacture
James G.
MICROWAVE JENN-AIR JMC2430DP00 "Unit will not enter service mode due to error code May need approval from Urners; ordrng 1 W11229663 (PANEL)
Jim S.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Replaced adapter. Unit tested ok
Jim S.
ICEMAKER JENN-AIR JIM158XYRS1 Replaced drain pump and heater grid. Tested OK
Jesus C.
DRYER MAYTAG MGDB765FC0 Customer states that unit is not starting. Checked unit has found error code. Ran unit and tested. Customer was pressing to hard on start button. Customer instruct on proper usage. Unit is working as design. F2-E1.
Isidore A.
WASHER WHIRLPOOL MHWE550WW01 "F06 steam heater failure f20 no water entering not verified. Found bellows torn small leak, test reset clean cycle to 1:05 time; rqstng P&A on 1 WP8182119 (bellow 163.91)"
Jesus C.
DRYER WHIRLPOOL WGD4950HW0 Disconnect appliance and raised top panel. Removed front panel and drum. Replaced coils and assembled unit. Unit is now working as design
Jesus C.
FREEZER WHIRLPOOL GX5FHTXVY07
Jesus C.
WASHER WHIRLPOOL WTW7000DW3 Customer states that her unit is not powering on. Checked unit and its not working. Removed ui panel and no power to UI. Voltage to control 118 vac. Unplugged unit and removed control board. Installed new control board and assembled unit. Ran auto test and passed. Unit is now working as design
Isidore A.
DISHWASHER KITCHENAID KDTM404ESS3 "Found f9e4 lower sprayarm W10860176 not turning and wash motor assembly W10861526 not working, parts ordered; ordrng 1 W10860176 (arm-spray) and 1 W10861526 (pump&motor)"
Isidore A.
WASHER WHIRLPOOL WFW90HEFW Could not retrieve codes touch panel W11213904 not responding to button pressing . Ordering touch panel; rqstng P&A on 1 W11213904 (panel-cntl)
Jesus C.
DISHWASHER JENN-AIR JDTSS244GP0 Powered unit down and removed panel. Removed UI panel and installed new panel. Plugged unit back on and tested. Unit is working as design
James M.
MICROWAVE WHIRLPOOL WOC54EC7HB01 "Replaced inverter, magnetron, and cntrl elec. tested unit and found it to be working as intended and customer approves."
James M.
DRYER MAYTAG MGDB766FW0 Unit making rattling noise due to bad roller wheel and debri in exhaust area. Installed repair kit and cleared debri from exaust. Unit now working as intended.
James M.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Unit not making ice. Replaced ice maker and used jumper wire to jump ice maker. Ice maker functioning as intended.
James M.
WASHER MAYTAG MVWX655DW1 "Inspected unit and found washplate stripped and not spinning. Removed washplate and found approx 4 dollars in small change under plate. Removed tub and cleared all change. Reinstalled tub. Installed new hub, washplate and plate screw. Tested unit. Unit now working as intended and customer approves."
Irvin F.
REFRIGERATOR KITCHENAID KFIS29BBMS03
James G.
WASHER WHIRLPOOL WFW92HEFW0 "Replaced ACU and pressure sensor During test unit had excessive sudsing, set to 6X and soft water settings and advised customer to dilute detergent"
Irvin F.
OVEN KITCHEN AID KFGD500EWH03 Cx says the unit oven upper is not operating. Found one error x F2/E1 -STUCK KEY. ran self test of the unit. At end of test same error stuck key. Unit needs replacement control. Second -twelve electronic covered. ; ordrng 1 W10692424 (panl-cntrl) and 1 W10877013 (cntrl-elec)
James G.
DRYER MAYTAG MGDX655DW2 Replaced timer due to not advancing Tested ok
Irvin F.
REFRIGERATOR MAYTAG MFX2876DRM02
James G.
DRYER MAYTAG MGDX655DW2 Timer not advancing Replaced timer Tested ok
Irvin F.
WASH/DRY COMBO GE GUD27ESSMWW
James G.
DISHWASHER KITCHENAID KDTM404EBL1 Replaced lower spray arm Please S-CODE part
Irvin F.
OVEN KITCHEN AID KFGD500EWH03 Cx says the unit oven upper is not operating. Found one error x F2/E1 -STUCK KEY. ran self test of the unit. At end of test same error stuck key. Unit needs replacement control. Second -twelve electronic covered. ; ordrng 1 W10692424 (panl-cntrl) and 1 W10877013 (cntrl-elec)
Irvin F.
REFRIGERATOR MAYTAG MSB27C2XAM00
James G.
DRYER WHIRLPOOL WGD4815EW0 "Replaced door gasket, and dryer repair kit Tested ok ; used 1 279368 (ADHESIVE ) from stock"
Irvin F.
RANGE KITCHENAID KGRS807SWH02
James G.
MICROWAVE MAYTAG UMC5200BAB W10261245 is part number for PCB which is no longer available. Relay stuck on board.
James G.
REFRIGERATOR GE DFE28JSKISS Replaced ice door motor and door Tested ok
James G.
DRYER GE GTDP490GD3WS Replaced burnt wire end on door switch Tested ok
George Y.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Found refrigerator freezer not a full frost pattern and fresh not a full frost pattern need to replace compressor and dryer ok to order parts need a seal tech .; ordrng 1 W10903340 (compressor) and 1 W11109499 (drier-tube)
James G.
WASHER MAYTAG MVWX655DW1 Replaced control per tech line Tested ok
James G.
REFRIGERATOR FRIGIDAIRE FFHB2740PEAA "Replaced hinge caps,wire harness and switches per tech line.Tested ok"
George Y.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found refrigerator damper exexively loud need to replace damper ok to order part.; ordrng 1 WPW10594330 (control)
George Y.
WASHER FRIGIDAIRE FFLG3900UW Found dryer not turning on found broken door switch ok to order.; ordrng 1 134813600 (door switch)
James G.
WASHER AMANA NTW4705EW0 "THIS IS NOT A RECALL Also this unit is four years old, not just over a year.I wet the load that was in unit and it was off balance, so I stopped it and redistributed load and it spins fine. Again this is a customer loading issue. Advised customer"
Isidore A.
WASHER WHIRLPOOL WFW85HEFC1 "Butch SR 77248222451Found F9E1 error long drain, drain running and door then opened for me, ran test cycle opened and closed ok, no new codes found. No over suds found removed top panel checked water pressure sensor and hose for problems. Water pressure hose appeared to be restricted blew out test ok. Washer working at this time. Unable to duplicate any errors."
Isidore A.
WASHER WHIRLPOOL WFW6620HC0 "Removed top panel and old front user interface, installed new user interface, test for codes no codes found test washer operation ok at this time, working as designed."
Francisco S.
LAUNDRY WHIRLPOOL WTW7000DW1
Isidore A.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 Found all door handles loose removed and refasten both refrigerator door and freezer door handles with proper 3/32 Allen wrench. now working as designed
Isidore A.
DRYER WHIRLPOOL WGD9371YW0 "Found idler pulley seized removed top and front panels and old pulley. installed new pulley, reinstalled panels. test dryer operation ok at this time"
Isidore A.
DISHWASHER KITCHENAID KUDS30IXSS8 "Removed bottom panel and old drain motor. Installed new drain motor, test for leaks and dishwasher operation. Ok at this time, reinstalled bottom panel. No new codes found dishwasher working as designed."
Isidore A.
DISHWASHER KITCHENAID KDTE254ESS2 "Removed outer door panel all dish racks and old washer motor assembly, installed new dishwasher motor assembly,installed new upper rack adjusters. Test for leaks and dishwasher operation. Ok at this time, reinstalled outer door panel. Dishwasher working as designed."
Isidore A.
WASHER WHIRLPOOL MAV6300AWW "Remove front panel, old drive belt, drive motor, drain pump cam pulley. Installed new drive motor, drain pump/sleeve, cam pulley kit and belt. Test washer for leaks and operation, reinstalled front panel. Washer now working as designed."
Isidore A.
VENTHOODS JENN-AIR JXD7036YS5 Removed top retractable hood top panel installed new clips test operation ok at this time working as designed
Isidore A.
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Remove old water lined installed new PEX water line and installed water pressure valve, test for leaks and operation. Refrigerator now working as designed."
Irvin F.
WASHER WHIRLPOOL NTW4516FW3 "Cx says the washer is not operating. Checked error codes no codes. Ran all the components, passed. CX INSTRUCT ON SENSOR FILL AND DEEP WATER. ALSO SINCE ONLY HAS COLD CAN USE TAP COLD ONLY."
Irvin F.
DRYER MAYTAG MGDC465HW0 "Cx reports the dryer is shutting off during operations mid cycle. Gas dryer removed cover checked the igniter and flame, both look good. The dryer is operating properly. Instructed the CX about the loading. All ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325SDHV00 "The ice container is binding during dispersion, causing the bucket to bouncy around. Removed ice into new container. Installed into fridge. Test for dispersion, passed. All ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cx says the ice maker is not filling. Found wire broken on IM motor head. Replaced valve and ice maker. The valve is filling slowly. Removed power installed part. Powered unit cycled on all ops normal.
Irvin F.
RANGE FRIGIDAIRE FFGC3626SSD
Enrique R.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Inspected whirlpool refrigerator . Customer concerns . Water dispenser not working correctly . I found the UI is partially displaying leds , dispenser won’t stop dispensing water and gaskets not sealing correctly .; ordrng 1 W10407216 (gasket-fip) and 1 W10789393 (cntrl-elec) and 1 W10846057 (gasket-fip) and 1 W11028219 (pad)"
Hector Z.
WASHER AMANA NTW4516FW3 "Replaced: Gear case (W11255272), Drive motor (W10890624), Cam (W10721967), Actuator (W10913953), and Agitator assembly (285565), Screw (W10772621).Ran an automatic/manual diagnostic test, also a normal cycle with the load. Tested ok."
Enrique R.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Inspected kitchenaid refrigerator . Customer concerns , both compartments not cooling . RC temperature 62 degrees , FC - 30 degrees . All components work but no cool . Also the RC evaporator is frosting up . I Will help Alejandro If he needs help to fix the evaporator problem .; ordrng 1 W10832994 (compressor) and 1 W11087438 (motor-evap) and 1 WPW10143759 (dryer)"
Hector Z.
WASHER WHIRLPOOL WTW4816FW2 "Upon arrival customer told me that the washer keep dripping water from the water valve to the tub, but at this point he doesn’t want service because he is in the process to get an exchange from Best Buy, basically he is refusing the service, but in the event that he calls back please order the water valve (W11210459)."
Enrique R.
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 "Inspected Frigidaire refrigerator . Customer concerns , not cooling . Shorted fan motor .; ordrng 1 242219204 (MOTOR ) and 1 242219302 (fan blade)"
Hector Z.
WASHER MAYTAG MVWB835DW3 Replaced fill valve assembly housing. Ran a diagnostic tested. Tested ok.
Hector Z.
MW OVEN COMBO WHIRLPOOL WOC75EC7HS01
Enrique R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Inspected whirlpool refrigerator . Customer concerns , freezer evaporator frosting up . I checked all components in diagnostics , defrost system not working heater not turning on .; ordrng 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap)"
George Y.
WASHER WHIRLPOOL WTW8000DW5 Installed parts tested check out ok complete. No dents or dings cause by tech.
George Y.
DISHWASHER KITCHENAID KDTM354DSS4 Installed part tested check out ok complete. No dents or dings cause by tech.
Enrique R.
RANGE WHIRLPOOL WFG320M0BS3
Francisco S.
VENT HOOD WHIRPOOL KVUB600DSS3 Disassembled unit found loose l1 wire. Secured connection tested ops unit now working as intended.
Francisco S.
VENTHOODS KITCHENAID KVUB600DSS3 "Removed and replaced blower, tested ops unit working as intended. Found broken blades on old blower."
Francisco S.
MICROWAVE WHIRLPOOL WMH53520CS Removed and replaced interlock switch kit. Tested ops unit working as intended.
Francisco S.
REFRIGERATOR WHIRLPOOL KSSO42QMB01 Removed and replaced control board & evap fan motor. Tested ops unit working as designed.
Francisco S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Checked unit found r to fix this issue.
Darren A.
WASHER WHIRLPOOL WFW9050XW00 "Found leaking door seal, ordered seal.; ordrng 1 WPW10381562 (bellow)"
Francisco S.
DISHWASHER WHIRPOOL WDT730PAHZ0 "Cx stated unit was not turning on. Checked outlet for power and polarity it checked ok. Found reversed polarity at j box. Corrected polarity, reset power to unit it is now working as intended."
Francisco S.
DRYER WHIRLPOOL WED7500VW2 Checked unit found double heater working properly. Conducted continuity test on circuit to test thermostats it passed. Conducted voltage test on control to heater no voltage being sent to heater. Unit needs control board. Cx no longer wants to repair unit she says control has been replaced twice. I informed cx I’d submit my assessment and referred her to wpl cx service.
Francisco S.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Removed and replaced parts listed. Asked cx to monitor temp and report any issues.
Ethan S.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 7724822973 replace parts tested unit unit checks good job complete
Ethan S.
WASHER WHIRLPOOL WTW4910XQ0 Upon arriving to the customers home customer stated that the unit was not functioning customer unit was not draining found drain pump to be bad replace tested job complete; used 1 WPW10276397 (PUMP-WATER) from stock
Ethan S.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 arriving to the customers home customer stated that the unit was still having frost buildup inside the freezer compartment contact at whirlpool tech line about issue I let them know that the bottom by the kick panel the sheet-metal is pulling away from the unit check advise me they’re going to send it out for review for replacement job is complete
Danny G.
WASHER MAYTAG MVWB725BW0 Unit is making loud whirling noise when spinning Found bad bearing Need to order parts and rs call ; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)
Ethan S.
DISHWASHER WHIRLPOOL MDB8959SFZ Customer cancel call through whirlpool
Ethan S.
REFIRGERATOR GE PYE22PSKSS Customer stated another service or company is coming out
Ethan S.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replace door jobs complete
Erick S.
DRYER WHIRLPOOL WGD8500DC Cycled unit and found bad roller and stripped pulley causing loud noise. Replaced both with dryer repair kit. Retested it and it passed all tests with no errors. Job completed
Erick S.
DRYER MAYTAG MGDX700XW2 Found unt with thermostat out of range which may have been causing unit to fail. Replaced both thermostats. Retested it and it cycled and heated with no at the time of service Job completed
Erick S.
WASHER MAYTAG MVWB765FC3 Found start button not working causing unit not to run cycle. Accessed control and found pin misaligned making poor contact. Realigned and secured pin. Repgrammed control. Retested it and now all button on console are working Unit ran an assed tests cycles. Job complete
Erick S.
LAUNDRY MAYTAG MVWB765FW2 Cycled unit and found unit with lid lock failure causing it not to spin. Tested and found and mechanism. Replaced latch. Retested it and it passed all tests with no errors. Job completed
Erick S.
WASHER MAYTAG MVWC565FW0 Cycled unit and found it weak pump and bad traffic on actuator causing failure. Repalce both parts. Retested and it passed all tests with no errors. Job complete ; used 1 W10876600 (PUMP-WATER) from stock
Erick S.
WASHER WHIRLPOOL WTW5000DW2 Cycled unit and found it door latch failure. Mechanism is failing. Replaced latch. Retested it and it now locks and advance through wash with no errors. Job com
Erick S.
DISHWASHER FRIGIDAIRE FFCD2413UW Cycled unit and found it not draining due to bad pump. Pump getting voltage but not responding. Replaced pump. Retested it and unit is now draining with no errors. Jobs completed
Erick S.
REFRIGERATOR GE GSE25HMHJHES Installed new parts on unit. Fan motor is now running and both sides are cooling. Job completed
Enrique R.
WASHER MAYTAG MVWC565FW1 "Inspected Maytag washer . Customer concerns , not advancing wash cycles . In diagnostics found , long fill error code . The water supply was off . Customer needed instructions ."
Dane K.
DRYER MAYTAG MGDB835DW4 I thought Consul had a overlay on it. It is not ordering correct piece to rectify problem; ordrng 1 W11158457 (CONTROL)
Enrique R.
REFRIGERATOR KITCHENAID WRV986FDEM
Cruz B.
WASHER MAYTAG MVWC565FW1 "Cx states lid has a slightly curve on top it’s not flat, ran diagnostic test mode it completed wash drain spin, no codes, no leaks, ordering lid per whirlpool. ; ordrng 1 W10860912 (LID WHITE )"
Enrique R.
WASHER WHIRLPOOL WTW7600XW0 "Inspected whirlpool washer . Customer concerns , unit not completing the wash cycle . In diagnostics found , f - 51 error . The rotor screw backed down , rotor was loose . I tightened the screw retested it on rinse/drain/spin cycle . All functions checked normal . No leaks ."
Enrique R.
REFRIGERATOR KITCHENAID KRFC704FSS00 Installed new ice container . All functions checked normal at time of service . No leaks .
Cruz B.
RANGE WHIRLPOOL WFG515S0ES1 "Cx states that RF & LF burners are not working properly hit & miss, RL & RR burners are working as designed at the moment. Ordering burner heads for unit. ; ordrng 2 WPW10515455 (BURNER HEADS)s"
Enrique R.
OVEN WHIRLPOOL WFG515S0ES1 "Inspected whirlpool range . Customer concerns , front left burner woks intermittently . Installed new burner . All functions checked normal ."
Enrique R.
DISHWASHER MAYTAG MDB4949SDZ0
Cruz B.
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 "Need a sealed system tech for this job. Compressor is clicking off and on, changed start device from SP (8201786) and found same results, tested cap and found it to be good, unit not cooling in both compartments, unit brand new ordering compressor kit for unit. ; ordrng 1 WPW10507886 (COMPRESSOR KIT. ), used 1 8201786 (START DEVICE,COMBO) from stock"
Enrique R.
RANGE WHIRLPOOL WFG320M0BW0 Installed new igniter and regulator . All functions checked normal at time of service .
David M.
DRYER MAYTAG MEDX655DW1 Touch the dryer rattle coming from back remove back panel tightened everything replace back panel tightened it rattles no more is working properly now customer happy
Chris M.
OVEN WHIRLPOOL WOD77EC7HV01 Customers issue is that their new oven display will sometimes flicker and clock settings will change on their own intermittently. Also found error codes dealing with control board. Ordering control board And consul; ordrng 1 W11261165 (cntrl-elec) and 1 W11352622 (Black stainless consul)
David M.
WASHER WHIRLPOOL WTW5000DW2 arrived to customer home. customer wants to cancel call at the door.
Chris M.
COOK TOP JENN-AIR JGCP436WP02 Customers issue is that left front burner is not igniting. Also had to make some adjustments on the burner knobs they were rubbing on the outer ring. And also adjusted the flame on the two back burners ordering parts listed will return when parts come in; ordrng 1 W10657945 (spud-orfce) and 1 W10763504 (harns-wire)
David M.
REFRIGERATOR WHIRLPOOL WRT314TFDW Check frigid is good working.
Darren A.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Replaced split wash arm, tested out good."
Danny G.
REFRIGERATOR KITCHENAID KBFN502ESS02 Unit is making loud popping noise when opening left door Found left door hinge cam loose Replaced and install new arm and shim hinge kit Reinstall unit Door is opening and closing properly Used ss cleaner Unit is working properly
Danny G.
WASHER WHIRLPOOL WTW4616FW2 Unit is no longer filling up with cold water Found faulty valve Replaced and install new valve Calibrated washer Reinstall unit Ran a self test cycle and unit completed with no issues No water leaks Unit is now working properly
Danny G.
WASHER MAYTAG MVWB855DC3 Won’t complete a cycle and rinse cycle is getting hot water Found hoses reversed at water supply Removed and reinstall hoses to correct temp water supply Ran a slept cycle and unit is filling with water temp properly Rinse cycle is getting cold water Unit completed with no issues Unit is working properly
Chase F.
REFRIGERATOR WHIRLPOOL ix5bbexds00
Danny G.
WASHER WHIRLPOOL WFW95HEDW0 Unit making loud noises when spinning Unit is making a rattling noise when spinning Found drain hose hitting the rear panel when unit is spinning Used zip tie to relocate drain hose Test unit and unit completed cycle with no error codes and making normal operation noises
Danny G.
KITCHEN WHIRLPOOL WDT720PADB2 Unit is leaking water Ran a cycle and found found leaking from the center Removed door panel and found tub bowed and center and causing water to leak Unit will require a new tub When advising client that I would need to order parts and rs call CLIENT DENIED TO GET UNIT REPAIRED SHE WILL BE GOING TO HOME DEPOT TO GET A FULL REFUNG OR AND EXCHANGE
Chase F.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "Now getting proper water to unit after defrosting old filter, will return new filter, Needs new ice maker, ordering part. ; ordrng 1 241798231 (ICEMAKER)"
Danny G.
WASHER MAYTAG MVWC565FW0 Making loud noise when agitating and spinning Found drive pulleys gears all worn out Replaced drive pulley Reinstall washer Calibrated washer Ran a test cycle with loud and unit is working properly
Chase F.
REFRIGERATOR FRIGIDAIRE FFHS2611LWF Found bad ice maker. Getting proper amount of water but not making any ice. Not getting 120v to ice maker. Ordering part.; ordrng 1 241798231 (ICEMAKER)
Danny G.
RANGE KITCHENAID KCGS350ESS00
Danny G.
DRYER MAYTAG MGDC465HW0 Unit is making loud noises Found faulty pulley Replaced and install dryer repair kit Reinstall dryer and unit is heating and cycling properly Unit is working properly
Dane K.
WASHER WHIRLPOOL WTW4950HW1 Installed belt and calibrated and tested unit. Unit functions normal now
Chase F.
DISHWASHER FRIGIDAIRE FFCD2413US1A "Will need new power cord, found broken cord. Could not find part on any website could not contact tech support
Dane K.
WASHER WHIRLPOOL WTW7800XW2 Removed and replaced bearings and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE LFSS2612TP Upon arrival the unit was not cooling. Compressor was not running. Found the Morian connector not installed in the start of ice. Secure connection and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Evacuated charge removed and replaced compressor. Recharged unit. Unit functions normal now
Chase F.
REFRIGERATOR WHIRLPOOL WRF767SDEM01
Dane K.
REFRIGERATOR GE GSE25HMHJHES Upon arrival the unit was not making ice. Ice maker would not harvest with manual advanced. Removed and replaced ice maker and tested unit. Unit functions normal now
Chase F.
WASHER MAYTAG MVWC565FW0 "Diagnosed a Maytag washer. Water barely coming out. Will need to check and see if anything is stuck beneath sump. Washplate seized to gearcase. Will need to break washplate to see. Will need those two parts, and drain pump ; ordrng 1 W10752187 and 1 W10876600 (drain pump) and 1 W11035751 (gearcase) and 1 W11161960 (AGITATOR) and 1 W11205050 (CAP)"
Dane K.
WASHER GE GTW330ASKWW Removed and replaced lid lock and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWC565FW1 Upon arrival unit was not draining. Found drain pump getting 120 but would not activate. Removed and replaced drain pump and tested unit. Unit functions normal now
Cesar H.
WASHER GENERAL ELECTRIC GTW460ASJ9WW Belt slipping on pulley also sounds like gears are also grinding. Clutch has play side to side routed for parts ; ordrng 1 WH01X27538 (BELT) and 1 WH05X24185 (CLUTCH) and 1 WH05X24435 (MODE SHIFTER) and 1 WH39X27601 (PULLEY )
Dane K.
WASHER ROPER RTW4516FW Removed and replaced control and calibrated and tested unit. Unit functions normal now
Dane K.
OVEN AMANA MODEL Customer still refused to let me in her home saying she was too sick to have anybody in there. If that is the case I do not want to go in I will refuse to enter this home
Dane K.
OVEN KENMORE 79078541604
Cesar H.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Different problem from last visit unit not making ice tested ice maker found e5 code time out. Ran harvest test ice maker failed to complete harvest first 3 attempts route for ice maker ; ordrng 1 W11126056 (adapter) and 1 W11294907 (ICE MAKER )
Cruz B.
WASHER MAYTAG MHW4300DW0 "Cx states door will not open at times and dispenser drawer has a crack that is causing soap to leak out, i then ck for codes and found F5E2 door lock error code, F3E1 switch wl error code, installed all new pre I’d parts (door lock, switch wl, dispenser drawer) into unit, ran diagnostic it completed wash drain spin locked & unlocked no codes, no leaks, cx ok repair, SEND CX A GOOGLE SURVEY PLEASE THANKS."
Cruz B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Installed all new parts (water valve assembly, ice maker, fitting) into unit. Water filled mold, inspected the following doors gaskets ice and water dispenser cooling temps are working as designed, cx ok repair"
Cruz B.
WASHER MAYTAG MVWC416FW1 "Installed all new parts (cntrl elec, inlet valve, actuator) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin no codes, no leaks, unit working as designed cx ok repair, SEND CX A SURVEY PLEASE THANKS"
Cruz B.
WASHER WHIRLPOOL MVWB766FW1 "Installed new part (overlay) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin, no codes, no leaks, cx ok repair. SEND CX A GOOGLE SURVEY PLEASE THANKS"
Cruz B.
RANGE WHIRLPOOL WFG320M0BS3
Cruz B.
WASHER AMANA NTW4516FW2 "Cx states unit makes a clicking sound from latch. I then installed new part from (SP w1130744) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin, no codes, no leaks, cx ok repair ; used 1 W11307244 (LATCH) from stock"
Andy H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Frost in fresh side; ordrng 1 W10864269 (cntrl-elec) and 1 W11033168 (harns-wire)
Chris M.
WASHER MAYTAG MHW5630HC0 customers issue is that close were coming out wet in a new washer was smelled really bad. Entered washer it’s a diagnostics received F9-E1 and F0-E5 error codes. Also found drain hose had no air gap therefore causing water to siphon back. Corrected issue with the drain hose. Then ran washer through test cycle all functions test normal. Job completed
Chris M.
DISHWASHER KITCHEN AID KDTE104ESS4 Customers issue dishwasher door was making a horrible sound every time it would open and shut. I pull dishwasher out to replace the pulleys. And then reinstalled underneath cabinet leveled out Unit and then tested for proper function everything checks out good. Job complete
Chase F.
M/W OTR WHIRLPOOL WMH32519FS1 Uninstalled microwave. Installed new sensor. Tested unit. U it now working by design everything tested great. Unit now working by design. Job complete.
Chase F.
REFRIGERATOR FRIGIDAIRE LGHB2867PF Installed new valve. Everything tested good times of repair. Unit working by design. Job complete.
Chase F.
WASHER WHIRLPOOL WFW92HEFC0 "Installed new drawer. Tested unit, unit passed through all cycles with no problems. Unit now working by design. Job complete"
Chase F.
FREEZER WHIRLPOOL WRS325FDAM04 "Installed new lights, everything testing good time of repair. Unit now working by design. Job complete."
Chase F.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Installed new icemaker. Unit testing good time of repair, unit now working by design. Job complete."
Chase F.
DISHWASHER FRIGIDAIRE FGID2466QF6A "Diagnosed a Frigidaire dishwasher, ran through normal cycle unit filling and spray arms working properly. Checked that unit drained, and unit not draining how it should be. Checked drain line for any blockage and found object stuck in drain line not allowing unit to drain properly. Unit now draining with no problems and running a complete cycle. Passed all tests, job complete."
Alejandro C.
FREEZER WHIRLPOOL WRB329DMBM00 Customer need reschedule
Chase F.
REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Installed new air diffuser. Tested unit, unit now getting solid air flow from FC to RC. Tested good time of repair. Job complete."
Chase F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 "Defrosted evaporator, and thawed out drain line. Unit now defrosting properly. Job complete."
Chase F.
LAUNDRY WHIRLPOOL WFW75HEFW0 "F6e3, f5e2, f0e1Found unit not getting any power to it. Reset breaker. Calibrated unit. Unit now running complete cycle and working by design. Job complete."
Aaron B.
WASHER WHIRLPOOL WTW4800BQ0 The unit is finishing the cycle and then starting all over on its own not turning off reset the control did diagnostics unit is still doing it ordering main board control not functioning correct; ordrng 1 W10581897 (control board)
Chase F.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Installed new icemaker. Unit testing good time of repair. Job complete.
Aaron B.
FREEZER WHIRLPOOL KRSC503ESS01 Fresh sideevaporator is freezing up again also the right side door hinge is vibrating and grinding ordered them both and hinge and Upper cam order parts; ordrng 1 W10316760 (thermistor) and 1 W10901049 (hinge-door) and 1 W11130211 (U I BOARD) and 1 W11172798 (MAIN BOARD) and 2 WP2182181 (thimble)s and 1 WP542638 (grease)
Cesar H.
RANGE GE JGS760SEL1SS Installed drawer all tested good
Aaron B.
REFRIGERATOR KITCHENAID KBFN502ESS02 door still not sealing up correctly right side door doesn’t seem to have any tension or very little tension for the first 2 inches of movement and said to replace a part that is no longer available I am going to replace everything that is available to see if that will take care of the issue also just snap partners is researching the part to see if they can find it order parts; ordrng 1 2267192 (extension) and 1 W10741111 (bracket) and 2 W11171640 (SHIM)s and 1 WP2307857 (extension) and 1 WPW10485980 (hinge-door)
Cesar H.
WASHER MAYTAG MVWX500XW2 Found latch codes and customer stated when trying to start the unit it will often not start and behave as if unit lid is open. Replaced latch all tested good ; used 1 W10404050 (LATCH) from stock
Cesar H.
RANGE WHIRLPOOL WFG775H0HZ0 Found front right burner does not spark when trying to light burner removed burner and found wire from spark module to electrode had came off the electrode. Reinstalled wire on electrode and all tested good
Cesar H.
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA
Cesar H.
OVEN WHIRLPOOL WOSA2EC0HZ00 Customer instruct found tripped breaker on home cutting off 1 of the 120 legs to the unit causing no heat
Cesar H.
DRYER WHIRLPOOL RGD4516FW0 Replaced. Burner all tested good
Cesar H.
REFRIGERATOR FRIGIDAIRE LFHB2751TF3 "Found fill tube to ice maker frozen over restricting water flow to ice maker. Found fill tube froze over do to an ice maker housing that was not installed correctly at factory, it was installed to far forward causing a miss alignment and also air leaks with rear housing seal. Cleared ice and properly installed housing all tested good"
Cesar H.
RANGE WHIRLPOOL WEG750H0HZ0 Replaced ui unit tested good
Cesar H.
OVEN WHIRLPOOL KOCE500ESS06 Replaced glass and front along with hinges all tested good
Andy H.
DRYER WHIRLPOOL MGD7100DW0 "Drum has a crack in it, replaced drum and tested unit working properly"
Andy H.
REFRIGERATOR KITCHENAID KBSD608ESS01 "Lights not turning on, replaced board and lights tested unit working properly"
Andy H.
WASHER MAYTAG MVWC565FW1 "Unit not filling up, repaired pressure switch hose on main control and recalibrated unit and tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Not cooling, repaired small leak tested unit working properly"
Andy H.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "No cool, replaced compressor and drier tested unit working properly."
Andrew P.
WASHER WHIRLPOOL WTW4816FW Found power cord with broken ground prong. Removed and replaced power cord. Tested unit and it functions properly
Andrew P.
OVEN KITCHENAID KOCE500ESS07 Found dead control and unit. Checked power coming into unit 120vac to manager board ok. Power out of manager board ok. Removed and replaced control and console. Tested unit and it functions properly