We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2045VW0
Near Bakersfield, CA 93306
James
Job Details: 01/15/2022
Defrosted and installed components. Unit now working as intended.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bakersfield, CA 93312
Chase
Job Details: 01/15/2022
"Customer complaint lid wont latch. Found debri in latch, cleared all debri. Ran through diagnostics cycle. All cycles now checking out normal."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Pomona, CA 91768
Jaime
Job Details: 01/15/2022
Tested unit and washer met factory specs. I could not find and or duplicate isuue
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2045VS1
Near Madera, CA 93636
SCOTT P
Job Details: 01/15/2022
"Door was reversed by installers, hinge was not in proper place, reinstalled door, operating as normal"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bakersfield, CA 93306
Patrick
Job Details: 01/15/2022
Removed and replaced belt and pulley. Tested unit. All operations checked good
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Los Angeles, CA 91306
Devon W.
Job Details: 01/15/2022
Had to resemble door together unit function as deisgned Complete
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Bakersfield, CA 93314
Chase
Job Details: 01/15/2022
"F9e1 code, cleared pump. Calibrated and ran through auto test. All functions checking out normal.
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Visalia, CA 93277
Jim
Job Details: 01/15/2022
Unit only giving out hot water. Calibrated the Washer and re-tested .unit tested OK
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Delhi, CA 95315
Kenneth
Job Details: 01/15/2022
Ibstalled upper distracted. Tested. Unit is working properly. Customer approves function at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ
Near Bakersfield, CA 93306
Patrick
Job Details: 01/15/2022
Removed and replaced ice maker and cover. Tested unit. All operations checked good
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYN3FS
Near Victorville, CA 92394
Cesar
Job Details: 01/15/2022
Dispenser will not open has power to it replaced failed dispenser all tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Adelanto, CA 92301
Cesar
Job Details: 01/15/2022
Ice stuck in ice maker removed tested good
We serviced a
MAYTAG DRYER
Model MGD8630HW3
Near Bakersfield, CA 93306
Patrick
Job Details: 01/15/2022
Removed and replaced motor and wheel. Tested unit. All operations checked good
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Bakersfield, CA 93314
James
Job Details: 01/15/2022
door seal had come off. Used door seal and adhesive WPY055980 from truck stock. Advised customer to allow to cure for 24 hours. Reinstalled door and unit is complete. ; used 1 WPY055980 (Adhisive)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Arcadia, CA 91007
Stephen
Job Details: 01/15/2022
"Replaced heater kit per service pointer # W11540964. Leaking at drain hose connector. Adjusted hose clamp. Fills, washes, drains, rinses, and dries properly at this time. Complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Visalia, CA 93292
J.E.
Job Details: 01/15/2022
Install New part and re-tested unit all test pass the time of service. Job completed
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Rancho Cucamonga, CA 91701
Jaime
Job Details: 01/15/2022
Removed debris from drain pump. Dishwasher ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Shafter, CA 93263
James
Job Details: 01/15/2022
"Replaced solinoid and tested ice dispensing. Dispensed solid, then crushed, then back to solid. Unit preformed functions as intended."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Los Angeles, CA 91303
Gabriel G
Job Details: 01/15/2022
"Replaced water valve assembly. Tested washer, water valve is allowing water into the tub, no leaks are present, customer had hot water off due to leaking valve, advised that hot water has to be connected to washer even if they are just using cold water, washer allows warm water to help dissolve soap. Washer is functioning as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Upland, CA 91786
Jaime
Job Details: 01/15/2022
Removed the stuck filter from housing. Installed the new filter provided by customer
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fresno, CA 93725
Jim
Job Details: 01/15/2022
"The unit was unplugged behind the dishwasher. Remove dishwasher, plugging it back in, reinstall dishwasher, and tested. Found no leaks all tested"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC1
Near Hesperia, CA 92345
Cesar
Job Details: 01/15/2022
Replaced agitator tested good
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Apple Valley, CA 92308
Cesar
Job Details: 01/15/2022
Replaced cam tested good
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Moreno Valley, CA 92557
Kevin
Job Details: 01/15/2022
Broil not lighting and middle burner not lighting. I found clogged orifice on middle burner and wire disconnected at broil ignitor. I reattached wire and tested. Broil working. I showed customer how to remove middle burner for cleaning. All tests good.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Bakersfield, CA 93311
Chase
Job Details: 01/15/2022
Found debris in latch causing latch to be faulty. Cleaned latch free of all debri. All functions now checking out normal.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Bakersfield, CA 93314
James
Job Details: 01/15/2022
Cabinet not closing. Cabinet was not installed when initial tech arrived. Unit is working as intended. Customer advised to contact home warrenty company. Photos in quick pics shop drawer not installed when tech arrived.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near Bakersfield, CA 93311
Chase
Job Details: 01/15/2022
Found drain hose barely hanging on causing for a leak. Reinstalled hose properly. All functions now checking normal with no leaks.
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM00
Near Baywood-Los Osos, CA 93402
Jack
Job Details: 01/14/2022
Clearer out ice build from freezer. Swap parts listed. Working as Intended. Cleaned out ice and plugged unit back in and unit started working correctly. Now fridge is cooling fresh food. Job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Lancaster, CA 93535
Jonathan
Job Details: 01/14/2022
Replaced defective valve. Tested unit and is working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Coalinga, CA 93210
Enrique
Job Details: 01/14/2022
"Installed central electric, all functions worked as designed at time of service, no leaks."
We serviced a
WHIRLPOOL RANGE
Model GMC305PRS01
Near Bakersfield, CA 93311
Chase
Job Details: 01/14/2022
Confirmed power to unit but ui will not power on. Will need new ui control. This part is discontinued. Will not be able to make this repair due to discontinuation of part.
We serviced a
WHIRLPOOL DRYER
Model LDE8704ACE
Near Madera, CA 93636
Jim
Job Details: 01/14/2022
Replaced drive belt
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNBFS
Near Santa Maria, CA 93458
George
Job Details: 01/14/2022
Found refrigerator freezer not closing all the way reposition retested check out ok complete no dents or dings cause by tech.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS2
Near Los Angeles, CA 91335
Felipe S
Job Details: 01/14/2022
Install the new valve on the unit. Retest the unit and now unit is working properly. Job complete
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF8A
Near Morro Bay, CA 93442
Brandon
Job Details: 01/14/2022
Installed all parts. No longer receiving Er on the ui. Unit passed all tests. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Lancaster, CA 93536
Jonathan B.
Job Details: 01/14/2022
Verified refrigerator compartment upper right hand door switch broken. Install truck start part door switch part number W11396033 at no charge to customer. Tested operation with customer. Unit now operates as designed. Job complete; used 1 W11396033 ( SWITCH)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Riverside, CA 92508
Robert U.
Job Details: 01/14/2022
Found the door not sealing well hitting on the left hand side. I adjusted the door and that care of that. I replaced the adjusters for the upper rack falling. All tested ok and no leaks found after repair.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Riverside, CA 92503
Robert U.
Job Details: 01/14/2022
Replaced faulty valve assembly and ran diagnostic. All valves now function properly. No leaks found after repair. Job completed collecting remaining amount.
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Bakersfield, CA 93312
James
Job Details: 01/14/2022
Installed drain kit per service flash.Tested ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near San Bernardino, CA 92404
Robert U.
Job Details: 01/14/2022
Customer complaint unit Is making a rattling metal to metal sound. Unit was satisfied when I arrived so we turned it up to for snowflakes And the compressor came on. No abnormal noises. So we unplugged it and re-plugged it back. in. It went into defrost so I waited for it to come out of the defrost and still no noises present. Unable to verify complaint.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Victorville, CA 92394
Cesar
Job Details: 01/14/2022
Replaced heater per sf all tested good
We serviced a
GE CAFE REFRIGERATOR
Model CVE28DP2NBS1ES
Near Bakersfield, CA 93312
James
Job Details: 01/14/2022
"No fault codes stored, found fitting on rear of unit not fully inserted into John quest fitting causing water dispenser to drip. Properly installed water line and tested.Tested ok"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Riverside, CA 92509
Robert U.
Job Details: 01/14/2022
Found the main display control receiving 124 volts but no display lite. Too much to repair. Customer is going to purchase another unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Los Banos, CA 93635
Kenneth
Job Details: 01/14/2022
Installed kick panel properly. Mounted dishwasher properly. And applied a high loop into drain line. Unit is working properly.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Moreno Valley, CA 92555
Kevin
Job Details: 01/14/2022
Customer concerned with water levels and performance. I tested unit. All tests normal. Instruct customer on use and normal water levels.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Porterville, CA 93257
J.E.
Job Details: 01/14/2022
Installed new belt and retested Unit past all test at time of service. Job completed.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Camarillo, CA 93010
Isidro
Job Details: 01/14/2022
"On arrival customer stated unit was leaking water, I ran diagnostics test, found a leak at the inner drain pump hose not connected properly and leaking water, I reinstalled and secured inner drain , tested unit, unit is now leak free and operating properly as designed"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Moreno Valley, CA 92555
Kevin
Job Details: 01/14/2022
Customer receiving off balance load codes. I tested unit and found loose rotor causing false codes. Tightened rotor and tested with load of towels. All tests good.
We serviced a
WHIRLPOOL OVEN
Model WOD77EC7HS02
Near Bakersfield, CA 93312
Chase
Job Details: 01/14/2022
Installed new console calibrated and programmed. All functions now checking out normal time of repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Moreno Valley, CA 92555
Kevin
Job Details: 01/14/2022
Customer stated over the ring door bell that they called in weeks ago and canceled.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near Bakersfield, CA 93312
Chase
Job Details: 01/14/2022
Installed new led. All functions now checking out normal. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Colton, CA 92324
Robert U.
Job Details: 01/14/2022
Found the unit not spinning or washing. Found the Shield and belt popped off. I reinstalled the belt and ran spin and quick wash cycle. All functions tested properly after repair. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Madera, CA 93636
Jim
Job Details: 01/14/2022
Replaced ice maker. Tested the fill cycle and all test ok
We serviced a
KITCHENAID OVEN
Model KOCE507ESS01
Near Los Angeles, CA 91306
Devon W.
Job Details: 01/14/2022
Installed new temp sensorUnit function as designedJob complete
We serviced a
WHIRLPOOL M/W OTR
Model WMH78019HZ05
Near Oxnard, CA 93035
Isidro
Job Details: 01/14/2022
"On arrival customer stated unit was not heating properly, I tested unit with a cup of water and set timer to 2:30 minutes, unit heated and boil the water with in the time, unit is operating properly as designed at this time of service"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC0
Near Bakersfield, CA 93312
Chase
Job Details: 01/14/2022
Customer concerned about a smell of gas. Turned gas on and ran through cycles. Also checked with bubbles for any leaks. Could not get smell of gas to duplicate or find any leaks. Fastened down all gas line connections. All functions are checking out normal. Customer is determined to get a new unit. Called into WPL to document. Spoke with Bruce. Per WPL nothing else we could do at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bakersfield, CA 93305
James
Job Details: 01/14/2022
Found unit with icemaker switch turned off. Bin had made contact with switch and knocked it into off position. Turned ice maker on and ran manual reset via reset switch. Unit cycled and filled with water as intended.
We serviced a
WHIRLPOOL DRYER
Model WGD6620HW1
Near Bakersfield, CA 93308
Chase
Job Details: 01/14/2022
Installed new ui. Unit now functioning as designed. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model GMC305PDB07
Near Bakersfield, CA 93312
Chase
Job Details: 01/14/2022
Found unit would not heat. Traced short back to control. Will need new control. Part is discontinued. Will not be able to make this repair. Collecting 125 for service fee.
We serviced a
BOSCH DISHWASHER
Model FHX3AR75UC/28
Near Ventura, CA 93003
Isidro
Job Details: 01/14/2022
"On arrival I found a small dent on the inside of unit, the small dent is not going to leak or mess with the integrity of the unit, unit is as designed"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS04
Near Bakersfield, CA 93312
Chase
Job Details: 01/14/2022
Customer concerned about oven not reaching to proper temps. Found calibration about 25 degrees off. Calibrated to correct.
We serviced a
WHIRLPOOL M/W OTR
Model UMV1160CW0
Near Madera, CA 93637
Jim
Job Details: 01/14/2022
Replaced magnetron and diode
We serviced a
GE WASHER
Model GTW465ASN2WW
Near Bakersfield, CA 93307
James
Job Details: 01/14/2022
Installed new water inlet. Used diagnostics tool to update unit. Unit now working as intended.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AW0
Near Fresno, CA 93705
Irvin
Job Details: 01/14/2022
Customer says the fridge is making a loud noise. Not powered on arrival. Plugged in unit observed. The unit is running and sounds normal. Informed Customer to leave powered if the noise reoccurs leave powered and record the noise. The unit is operating properly
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Santa Maria, CA 93455
George
Job Details: 01/14/2022
Installed part tested check out ok complete no dents or dings cause by tech.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Temple City, CA 91780
Juan
Job Details: 01/14/2022
"Applied touch up paint to fresh food compartment door ( upper right corner). Showed finished product to the customer, customer approved the finish results."
We serviced a
MAYTAG DRYER
Model MGD8630HW2
Near Burbank, CA 91504
Leon
Job Details: 01/14/2022
Customer states that unit is not working properly After running diagnostic check find that power cord connector is damaged Fixed the power cord connector Unit working properly as designed
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Rancho Cucamonga, CA 91701
Jaime
Job Details: 01/14/2022
Found washer locked. Unlocked it washer ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Santa Maria, CA 93455
George
Job Details: 01/14/2022
Installed part tested check out ok complete no dents or dings cause by tech.
We serviced a
WHIRLPOOL DRYER
Model WGD96HEAW0
Near Los Angeles, CA 90065
Leon
Job Details: 01/14/2022
Customer states that unit is not working properly After running diagnostic check find that unit has a bad roller support Replaced all selected parts Unit working properly as designed
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Bakersfield, CA 93309
ANGEL
Job Details: 01/14/2022
"Arrived on site, ran unit though component activation cycle. No error code, unit ran as designed."
We serviced a
GENERAL ELECTRIC REFRIGERATOR/TOP
Model PWE23KYNFFS
Near Santa Maria, CA 93458
George
Job Details: 01/14/2022
Installed parts tested checking ok complete no dents or dings cause by tech.
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Burbank, CA 91505
Leon
Job Details: 01/14/2022
Customer states that unit is not working properly After running diagnostic check get no error codes Customer states that unit is making grinding noise Customer request to clean bellow Readjust unit legs and cleaned bellow Unit working properly as designed
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GPT145SSL0SS
Near San Luis Obispo, CA 93401
Brandon
Job Details: 01/14/2022
"Bottom right caster bracket was bent out of shape causing wheel to fall out when moved. I was able to bend the bracket back into place and get the wheel to lock. Unit is now rolling without issue. If called back, send to me as pseudo so I can order new caster assembly WD01X25604. Complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Somis, CA 93066
Isidro
Job Details: 01/14/2022
"On arrival I found the unit not agitating, I installed and secured new actuator, tested unit, unit is now agitating and spinning properly as designed at this time of service"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB1
Near Chowchilla, CA 93610
Kenneth
Job Details: 01/14/2022
Installed switches and tested unit. Unit is working properly. Customer approves function at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Los Angeles, CA 91601
Leon
Job Details: 01/14/2022
Customer states that unit is not working properly Customer states that food freezing in fresh food compartment Readjust the temperature on both compartments Unit working properly as designed
We serviced a
MAYTAG WASHER
Model MHW8200FW
Near Santa Maria, CA 93455
George
Job Details: 01/14/2022
Found washer not responding at times customer to used index finger for better results complete no dents or dings cause b6 tech.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Claremont, CA 91711
Jaime
Job Details: 01/14/2022
Installed the new control board
We serviced a
GENERAL ELECTRIC DRYER
Model HTX24EASK0WS
Near Bakersfield, CA 93312
ANGEL
Job Details: 01/14/2022
"Checked operating condition of unit, found door handle to dryer door had started to come apart from door assembly. Removed entire door and reassembled making sure to firmly tighten all hardware. Ensured door opens and closes as well as latched properly. Ran tested unit l ran as designed by manufacturer."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ07
Near Visalia, CA 93277
J.E.
Job Details: 01/14/2022
Cycled unit and found interlock has failed. Installed new switches and re-tested unit unit passed all test tunnel service. Dog completed
We serviced a
GENERAL ELECTRIC DRYER
Model GTD72EBSNWS
Near Fresno, CA 93720
SCOTT P
Job Details: 01/14/2022
Front slide dislodged
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Agoura Hills, CA 91301
Joe
Job Details: 01/14/2022
Replaced parts and tested unit job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS
Near Visalia, CA 93277
J.E.
Job Details: 01/14/2022
Cycled unit and found not starting found screw holding door from closing properly. Secured screw and retested unit passed all test. This is installed issue took pics of screw that is coming off. Informed customer to contact installer to secure screw if it falls off again took pic. Job completed
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Hesperia, CA 92345
Cesar
Job Details: 01/14/2022
JB Hunt picked up unit for exchange
We serviced a
MAYTAG DRYER
Model MGD7230HWO
Near Agoura Hills, CA 91301
Joe
Job Details: 01/14/2022
Replaced parts and tested unit. Unit is functioning as designed job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Port Hueneme, CA 93041
Isidro
Job Details: 01/14/2022
"On arrival I pulled the unit out of cabinetry, replaced and secured ew heating element, tested unit for leaks, unit is leak free and is now operating properly as designed at this time of service"
We serviced a
JENN-AIR RANGE
Model JGRP430HL01
Near Lancaster, CA 93536
Jonathan B.
Job Details: 01/14/2022
JB OUT 1/14/22 customer states when oven door is opened fully then close it makes a very loud noise. Unit was just installed first week of January 2022. Upon arrival verified loud noise when oven door is open fully. Removed oven door. Removed and properly reinstalled tow panel decorative cover. Reinstalled oven door and re-tested operation with customer. Unit now operates as design and the noise has gone away. No parts used. No charge to customer. Job complete
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Tulare, CA 93274
Enrique
Job Details: 01/14/2022
"Customer concerns, washer not agitating nor starting wash cycles. In diagnostics found f3e2, f0e4= inlet water temperature fault and f7e9= locked rotor. Installed washplate and inlet valve, performed calibration. All functions worked as designed at time of service, no leaks.; used 1 W11165546 ( Valve) "
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Fowler, CA 93625
Timothy
Job Details: 01/14/2022
"Customer states items are freezing in the RC and ice cream is not hard in the FC. The unit is in the garage where ambient temperatures are about 45f. The RC is set at its coldest position. The FC temp is 13f and the RC is 30f. This unit does not have a thermostat for the FC , it is so cold in the garage the RC barely has to cool causing the FC to be able to warm up. Called WPTS(7732732161) and explained what was happening. Explained to customer why this fridge is behaving like this. Unit is operating as designed.WHIRLPOOL states 60-90f Is the ideal ambient temperature for this unit. That is out of the normal range for this area."
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW1
Near Cutler, CA 93615
Timothy
Job Details: 01/14/2022
"Customer states the unit is staining the clothes with fabric softener. Checked for faults and ran a service cycle. Found the unit has no stored faults and the unit performs as designed. Found the fabric softener dispenser is completely clogged with wax build-up. Customer called her daughter (for translation) and wanted me to show her mom what the problem was and how to clean the dispenser. Cleaned dispenser and showed the mother what I did. The mother then told the daughter that this happened the first time they used the unit and wanted me to explain why that would happen . I explained that I checked for faults and found none and ran a service test and the unit passed. The daughter wanted me to give her an answer as to why the unit would have done this from the first time. I explained that I did not have an answer as to why it did that I could only comment on how the unit was operating now and what I have found. I stated I could have answered that question 8 months ago when they stated this first started happening. She then started telling me to show her mom what cycle they should use for dirty clothes. I asked if they had the use and care manual and that I was mainly here to see why the unit was not working for them and if there was a problem with the function with the unit. I explained I did not have the time to explain usage to customers and speculate why something happened 8 months ago. She was upset that I just didnt start showing her mom how to use the unit they have had for almost a year, claimed I had decided to not be helpful and she would relay that to Costco. Called WPTS(7732737614) to document the call. They had no further troubleshooting recomendations"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bakersfield, CA 93312
James
Job Details: 01/14/2022
Loose pin on plug at board for fill valve. Properly installed pin and retested. No fault codes stored.Tested ok
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Oak Hills, CA 92344
Cesar
Job Details: 01/14/2022
Restricted pump found sock in the pump removed all tested good
We serviced a
AMANA DRYER
Model NED4655EW1
Near Visalia, CA 93292
J.E.
Job Details: 01/14/2022
Cycled unit and found unit has has ventilation issue. Check home vent and found vent is clogged causing poor airflow along dry time. Informed customer of findings this is a home Ventilation issue customer must contact Landlord for further assistance. Job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFD2562VEM
Near Clovis, CA 93619
Jim
Job Details: 01/14/2022
Installed drain tube and cleared the drain pan of existing ice; used 1 W10619951 (Drain tube)
We serviced a
WHIRLPOOL WASHER
Model WTW7800XW0
Near Montebello, CA 90640
Francisco
Job Details: 01/14/2022
"Customer approved, removed and replaced lid, tested operations unit now working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Camarillo, CA 93010
Isidro
Job Details: 01/14/2022
On arrival I pulled unit out of cabinetry replaced and secured new heating element tested unit for leaks no leaks visible unit is now operating properly as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Covina, CA 91722
Stephen
Job Details: 01/14/2022
Sealed cabinet to liner with RTV sealant. Replaced FC door gasket. FC switch is working properly. Instructed customer to leave FC door closed for 4 hours before opening. Complete.
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW53UC0FS3
Near Bakersfield, CA 93311
Chase
Job Details: 01/14/2022
"Customer approved , removed and replaced lid, tested operations unit now working as designed."
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW1
Near Fresno, CA 93726
Irvin
Job Details: 01/14/2022
Had no phone numbers to alert the customer I was on my way. Customer says the unit is not running the ignitor is not running. Checked all connections good. Tested the unit does light. Replaced all thermostat re test allowing to cycle 3x. Ignitor is operating. All operations normal.