Local Reviews
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Dane K.
DRIYER FRIGIDAIRE GLGR341AS4 Removed and replaced broken wide and tested unit. Unit functions normal now
Dane K.
REFIRGERATOR JENN-AIR JS48NXFXDW05 "Uninstalled built-in refrigerator,Removed and replaced compressor and heater with a drip pan. Re-charged unit and tested. Unit functions normal. Please get triple sealed system labor for uninstalling and reinstalling built-in and changing 2 sealed system components"
James G.
WASHER GENERAL ELECTRIC GFWR4805F0MC "Rear bearing bad, board will not power up, vent fan UI possibly bad and dispenser drawer broken; ordrng 1 WH01X21994 (seal oring), rqstng P&A on 1 WH12X10591 (fan (onr)) and 1 WH12X25837 (pcb ui assembly and s/w) and 1 WH12X26034 (pcb imc assembly and s/w) and 1 WH16X10189 (housing fan onr) and 1 WH41X10337 (hose fill subwasher) and 1 WH45X10136 (tub assembly rear) and 1 WH45X10137 (basket and trunnion) and 1 WH45X20004 (tub front) and 1 WH47X10042 (door dispenser assembly)"
Dane K.
WASHER AMANA NTW4516FW2 "Upon arrival unit would not spin. Found unit siphoning because drain line was too low, also found hot and cold water lines reversed. Found the door latch not locking. Remove and replace latch and tested unit. Unit functions normal now"
James G.
RANGE HOOD FRIGIDAIRE FHWC3060LSA Motor not running THIS IS AN ISLAND HOOD WHICH REQUIRES TWO PEOPLE TO PULL DOWN ; ordrng 1 5304482236 (switch) and 1 5304482249 (capacitor) and 1 5304482255 (blower assembly)
Cruz B.
WASHER MAYTAG MVWX655DW0 "Cx states unit does not spin water out of clothes and water is leaking from underneath of unit, found wash plate to be stripped at shaft, tilted unit back and found rust on gear case, actuator, cam, I then installed all new parts (wash plate, cam, hub nut, cap, latch, gear case) into unit. Calibrated and tested unit in diagnostic test mode it completed wash drain spin locked and unlocked, no codes, no leaks, cx ok repair."
Cruz B.
DISHWASHER WHIRLPOOL WDF520PADB7 "Found heater to be broken in half, I then installed new pre I’d parts (heater, thermostat) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain dried, no codes, no leaks."
James G.
REFRIGERATOR GENERAL ELECTRIC CYE22TSHDSS
Chase F.
FREEZER FRIGIDAIRE FFHS2611LBRA Installed new parts. All specs now testing good. Job complete.
Chase F.
WASHER WHIRLPOOL WFW8410SW01 "Diagnosed a whirlpool front load washer, received F-24 error code. And unit would not start a cycle or go into diagnostics test cycles. Water temperature sensor error. Ran through ohm readings with tech line. Shorted sensor. Will need new wiring harness, informed that part is discontinued.
Chase F.
FREEZER FRIGIDAIRE FGHS2631PF5A "Installed new water valve. All specs now testing good. Informed Cx they need to get a new water filter for ice production to work at a normal rate, job complete."
Irvin F.
REFRIGERATOR KITCHENAID KFIS29BBMS03 the line into the IM frozen. Removed block IM filled. The filltube heater shows no resistance. The interface is nonresponsive on all leds. ; ordrng 1 W10878992 (cntrl-elec) and 1 WPW10346924 (pad) and 1 WPW10554299 (heater)"
Chase F.
DRYER WHIRLPOOL NGD4655EW2 Diagnosed a whirlpool dryer. Found major lint blockage in air duct. Removed all lint. Tested unit. Unit now drying with no problems and working by design. All specs testing good. Job complete.
Francisco S.
M/W OTR JENN-AIR JMV8186AAS Found parts needed NLA. She will call in when parts arrive
Cesar H.
DISHWASHER WHIRLPOOL WDF130PAHW0 Loose electrical connection on drain pump this caused pump not to run. Fully seated connector on to pump and pump ran no other problems found
Cesar H.
WASHER WHIRLPOOL MAVT236AWW Replaced snubber and springs unit tested good
Cesar H.
WASHER WHIRLPOOL WTW4955HW1 Replaced tub all tested good
Francisco S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found error codes 4-3/2-1/7-1. Checked connections at control and wash motor wire harness is fine. Ordering parts to complete repair.; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)
Cesar H.
REFRIGERATOR MAYTAG MFI2569VEQ1 Replaced right French door all checked good
Enrique R.
DRYER WHIRLPOOL WGD8000BW0 "Inspected whirlpool dryer . Customer concerns . Burning smell , dryer not powering on . Incoming voltage to central electric 120 v . Shorted .; ordrng 1 279311 (ignitor kit & bracke) and 1 279834 (2 coil gas valve set) and 1 WPW10532427 (cntrl-elec)"
David M.
COOKTOP WHIRLPOOL WCG51US0DS00 Cleaned orfice all where dirteye. I did exchanged grades. Need one new knob part number is provided; ordrng 1 W10826855 (knob)
Andrew P.
WASHER WHIRLPOOL WFW7590FW0 Removed and replaced user interface. Tested unit and all cycles work and unit functions properly
Alejandro C.
REFRIGERATOR KITCHENAID KRFF507HWH00 Found the unit not cooling normal evaporator and condenser fan motor work normal. replace Compressor and dryer charge refrigerant unit work normal
Alejandro C.
REFRIGERATOR KITCHENAID KRSC503ESS01 Found the unit not cooling normal evaporator and condenser fan motor work normal. Replace compressor and dryer charge refrigerant unit work normal
Dane K.
REFRIGERATOR FRIGIDAIRE FFHB2750TS
Aaron B.
RESIDENTIAL REFR WHIRLPOOL WRF555SDFZ02 Checked unit ice maker bail arm was loose and off of the Icemaker section of work Connects reinstall tested operations unit made ice unit is working as designed after repair
Aaron B.
DISHWASHER KITCHENAID KDTE204GPS0 "Stalled out drain pump just hums , drained unit out replaced motor , tested ops air gap was plugged too cleared tested ok unit drains normal now"
Aaron B.
REFIRGERATOR WHIRLPOOL WRSA88FIHZ00 Found that when it was on higher speeds or of the compressor vibration the bottles in the fresh side section door would vibrate and we cause a lot of vibration noise checked adapter assembly unit is working correctly
Aaron B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Checked operations customer is using the unit correctly but not on a daily purpose and wait till the dishes fill up the unit which can cause some of the issue plus this unit does not have a vent which will contribute to it also advise customer to run the hot water get as hot as possible before the turn on the dishwasher and run affresh tablets in the dishwasher monthly to help clean and sanitize the unit unit is working as designed now operating normal
Dane K.
DRIYER GE GTD42GASJW "Upon arrival unit was not heating properly. Found gas coils out of range. Unit needs new gas valve
Dane K.
WASHER WHIRLPOOL WTW8500DCO Unit needs new main control as well as panel.; ordrng 1 W10812418 (cntrl-elec)
Chase F.
COOKTOP KITCHENAID KCGS550ESS01 Installed knob. Cx wants replaced. Ordering part; ordrng 1 W10853046 (bezel-knob)
Chase F.
FREEZER WHIRLPOOL WRX735SDBM00
Chase F.
DISHWASHER FRIGIDAIRE LFID2426TF2A "Diagnosed a Frigidaire dishwasher. Unit was stuck in sensing mode. Shut off power to unit for 60 seconds to reboot system. Replaced control board, still having the same problem, washing/clean/sanitized lights all constantly blinking and will not start a cycle. verified that there is a loss of power. Referred to Check wire nuts. And to Check door lock. checked wire nuts at junction box and connections are all secure. Ordering new latch.; ordrng 1 5304516818 (LATCH)"
Cesar H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Dent in inner liner of door causing door not to fully close switch this is causing water and ice not to dispense routed for door ; ordrng 1 W11104477 (dor-fip)
Cesar H.
WASHER AMANA NTW4750BQ1 Found failed drain pump WPW10661045; ordrng 1 WPW10661045 (drain pump)
Andrew P.
RANGE - ELECTRIC WHIRLPOOL WFW7590FW0 Ordering clock control; ordrng 1 W11295998 (CLOCK CONTROL)
Aaron B.
DRYER WHIRLPOOL MGD6630HW0 F3 E 3. Checked operations F33 means open inlet thermistor called tech line thermistor was out of range but the main board also was not sent in the correct tech line said to replace The thermistor and main board at the same time ordered parts ; ordrng 1 W10623852 (thermistor) and 1 W11350218 (MAIN BOARD )
Aaron B.
REFRIGERATOR KITCHENAID KSC24C8EYY03
William L.
DISHWASHER KITCHENAID KDTE104ESS1 "Found p4 plug burnt on control brd, retire power at ac junction box, reordered wire harness, control brd, soap dispenser & heater element for unit. WP denied new unit to cx.; ordrng 1 W10703867 (heater) and 1 W10854225 (cntrl-elec) and 1 W10861000 (detergent dispenser) and 1 W11027902 (harns-wire)"
William L.
RANGE WHIRLPOOL WFC310S0ES3 "Replaced all infinite burner switches, tested all burner on low, unit working as designed"
William L.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Found mullin flap not retracting properly, Replaced mullin door flap, checked door closing functions, tested ok"
Tyler F.
RESIDENTIAL REFR WHIRLPOOL WRT111SFDB02
William L.
DRYER AMANA NED4655EW1 "Found door sw lever broken off, Replaced door switch, tested door switch functions, tested ok"
Tyler F.
REFRIGERATOR KITCHEN AID KSSC48QVSO5
Tyler F.
DRYER WHIRLPOOL WGD7300DW2
Tyler F.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00
Tyler F.
KITCHEN JENN-AIR JDB9800CWS2 Customer stated the unit drains and makes noises like it wants to work. Found error codes fo lock and fan. In test the control is sending voltage in quick bursts to the fill valve. Ordering main trio and fill valve.; ordrng 1 W10859298 (valve-inlt) and 1 W10866121 (cntrl-elec)
Tyler F.
DRYER WHIRLPOOL WGD5620HW0 Customer stated that unit gets F3E3 error code for inlet temp sensor. Removed and replaced board tested all works good at this time.
Tyler F.
REFRIGERATOR MAYTAG MFW2055FRZ00 Customer stated that there was excessive frost in the freezer. Found customer not closing door all the way causing frost to form. Defrosted all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Customer stated the freezer is frosting and light switch is frozen. Fixed light switch and heat treated all door seals. All works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer stated that the center mullion is not opening all the way and hits the door when closing. Ordering mullion and pivot block not in stock.; ordrng 1 W10698203 (rail-mulln) and 1 WPW10344432 (block-piv)
Tyler F.
MICROWAVE AMANA AMV2307PFS Customer had unit exchanged bill out for service call.
Tyler F.
WASHER MAYTAG MVWC400XW4 Customer stated that the unit unlocked during the cycle.found error code for long fill no fill. Found fill valves were not open all the way. Calibrated unit and tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW5000DW1 Customer stated that after sears fixed her unit it makes noise. Found wash plate was not tightened down. Fixed and tested all works good at this time.
Tyler F.
COOKTOP KITCHENAID KFGU706VSS02 Customer stated that the burners will not ignite. Ordering reignitor in stock.; ordrng 1 WP8286829 (module-spk)
Tyler F.
WASHER WHIRLPOOL WTW8900BC Customer stated that the u it is leaking from the front of the unit. Could not recreate leak but see signs of leak. Removed and replaced tub ring and dispenser tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer stated that the refer compartment is not as cold. Found diffuser in freezer set to max restricting the air flow to refer. Fixed and tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWC565FW1 Customer stated that the washer will not start. Found error code for lid lock. Ordering lid lock in stock.; ordrng 1 W11307244 (latch)
Timothy J.
DRYER WHIRLPOOL WED4815EW1 Installed parts .unit still noisy . Tried adjusting for 45 minutes and had no more time to spend on this call. Need to return with ducting and housing . Next call will need at least a 2 call wait since this takes so long to try and bend all these thin metal pieces in a way they don’t all rub on each other.; ordrng 1 W11117429 (chute) and 1 WP339956 (seal) and 1 WP347139 (seal) and 1 WP8577230 (housing)
Tyler F.
WASHER MAYTAG MVWC565FW Customer stated that the unit is making a noise in the agitation. Found gear-case is making noise and has error code for the shifter. Removed and replaced shifter cam kit and shifter tested all works good at this time.
Timothy J.
DISHWASHER WHIRLPOOL WDT730PAHZ Removed and replaced panel adjusted level on unit for better fit. Tested unit. Unit checks ok. No leaks noted.
Timothy J.
WASHER MAYTAG MVWB835DW0 Installed motor rotor pump support and scanner. Tested unit. Unit checks ok. No leaks noted. Ran a calibration test.
Steven W.
REFRIGERATOR KITCHENAID KBFS25EWMS1 "Ran diagnostics- ok. Right RC clunks when opening or closing. Found RC door cracked hinge area. Needs right RC doof, bushing W10853652.12978052SQ is discontinued. No repair available for this issue. Complete."
Steven W.
WASHER MAYTAG MVWB725BW0 "Replaced bearing kit, basket hub, & inlet valve. Ran diagnostics- ok. Fills, agitates, drains, rinses, & spins properly. Advised customer to wait 24 hours before using washer. Complete."
Steven W.
DRYER - GAS MAYTAG MGDX655DW2 "Dryer has knocking sound when turning. Found front bearing came loose from front panel. Reinstalled front bearing. Belt, rollers, idler are working properly. Dryer is heating, tumbling properly. Complete."
Steven W.
REFRIGERATOR KITCHENAID KBFN402ESS02
Steven W.
RANGE-GAS JENN-AIR JDS1450FS0 "Ran diagnostics. No error codes found. Found right oven light lens stuck. Removed right lens, replaced bulb. Tested broil. Found wire terminal loose at broil element. Recrimped terminal bake and broil are heating properly. Complete."
Raymond D.
FREEZER WHIRLPOOL WRB329DMBM00 Brackets didn’t come with slides. Needs slides.; ordrng 2 WPW10120018 (slide rail (frz))s
Rod H.
WASHER WHIRLPOOL WTW5000DW1 Won’t wash......stops after fill won’t advance.Confirmed Stored malf codes indicate long fill and mar spd faultsNo mechanical friction observed although there was a sticky ptsReplaced preid’d partmain controlBarely any cold water entering machine......just a trickle Learned inlet to water valve and
Raymond D.
DRYER MAYTAG MGDX700XW0 Upon arrival unit just clicking when started. Tested and found broken belt switch failed in closed position. Needs switch and repair kit.; ordrng 1 WPW10411937 (switch)
Raymond D.
REFRIGERATOR KITCHENAID KRSC503ESS00
Raymond D.
WASHER WHIRLPOOL WTW5000DW1
Raymond D.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Replaced controls, damper, and fan harness thermistors. Tested unit. Unit regulating to temps."
Raymond D.
DRYER WHIRLPOOL WED99HEDW0 "Accessed unit, removed panels and replaced outlet housing. Installed all panels and tested, unit functions as designed."
Raymond D.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Found different part number for bracket. Unit leds also shorted out. ; ordrng 1 W10397980 (bracket), rqstng P&A on 2 WPW10515057 (light)s and 1 WPW10515058 (light)"
Raymond D.
REFRIGERATOR KITCHEN AID KRMF706ESS01
Raymond D.
RANGE WHIRLPOOL WFG510S0HS1 "Upon arrival cx states burners take too long to ignite. Burners have slight delay of about 3 seconds. Replaced burner heads on both front and tested, unit functions as designed. Informed cx unit should be tested with pan on cooktop"
Raymond D.
WASHER AMANA NTW4516FW1 "Upon arrival unit had basket speed fault. Unit won’t calibrate. Unit spins in manual mode, order drive motor, capacitor and control.; ordrng 1 W10890624 (motor-drve) and 1 W11124710 (cntrl-elec) and 1 W11158830 (capacitor)"
Raymond D.
DRYER WHIRLPOOL SDG515DAWW
Raymond D.
DRYER MAYTAG MGDB765FW0 "Replaced dryer repair kit, motor, pulley and wheel. Tested unit. Unit functions as designed."
Raymond D.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Upon arrival RC evap frosted again. Needs fan harness, damper, and both controls.; ordrng 1 W10843055 (cntrl-elec) and 1 W11330931 (CONTROL)"
Raymond D.
WASHER WHIRLPOOL WFW75HEFW0 Installed dispenser drawer and inlet valve. Tested unit. Unit functions as designed.
Raymond D.
WASHER MAYTAG MVWB725BW0 "Upon arrival water valve leaking when not in use, needs valve.; rqstng P&A on 1 W10853723 (valve)"
Raymond D.
DRYER WHIRLPOOL WGD5000DW3 "Upon arrival cx states timer is too hard to turn. This is normal operation of a mechanical timer, instructed cx of normal use and care. Unit functions as designed."
Randy C.
OVEN AMANA AGR4230BAB3 "Found hinges not holding door properly. Removed and replaced hinge and bb h/,b,k b,- breceivers. Now working as designed. Cx approves job. Job complete"
Randy C.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Found freezing at the fridge section freezing eggs. Found bad defrost thermostat. Not responding. Removed and replaced part now ok. Cx approves job.
Randy C.
DISHWASHER MAYTAG MDB4949SHZ0 Found unit not draining found unit had Nowhere to drain unit drain pipe is connected to a garbage disposal which had been sealed off referred to garbage disposal installers unit working as designed customer had water leak on side advised that it was from door corrected issue now working as designed Customer instruct on use and care and usage of pods and usage of pods the customer approves job
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Removed and replaced the panel and still same thing. Needs new main control ; ordrng 1 W11043763 (cntrl-elec)
Randy C.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Defrosted ice. Removed and replaced parts now working as designed. Job completed.
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Removed and replaced evap and drier. Vacuumed and recharged. Tested unit. All ops checked good ; used 1 CD8404 (), 1 FREON R134 (4.5 OZ), and 1 W10143759 (DRIER (SERVICE)) from stock"
Patrick C.
DISHWASHER MAYTAG MDB4949SHZ0 Removed and replaced control and dispenser. Tetst3d unit. All ops checked good
Patrick C.
WASHER WHIRLPOOL WTW7500GC2 Found the unit having issues with the water not coming in. Checked errors found valve errors. Verified issue. Solenoids not opening. Needs new water valve. Removed and replaced. Calibrated and tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found the unit filter door not closing. Reinstalled and secured door. Now it is closing properly.
Patrick C.
WASHER MAYTAG MVWC565SW "Found thenunit making a noise while in spin. Knocking noise. Found t harness and pressure hose not secure. Hitting the back panel while spinning. Rerouted and secured. Tested unit,all ops checked good"
Patrick C.
REFRIGERATOR WHIRLPOOL WRT518SZFM Found the freezer door sagging causing not to close. Had a plastic washer I used to raise door and remedy issue. Installed the washer. Tested unit. All ops checked good
Patrick C.
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM "Found the dispenser motor loud and intermittently working. Also front panel electronics exposed. Needs new dispenser motor and ui ; ordrng 1 WPW10317991 (motor) and 1 WPW10397958 (cntrl-elec)"
Patrick C.
REFRIGERATOR MAYTAG MFW2055FRZ Found the unit not cooling efficiently. Checked evaporator and it was over frosted no defrost ops. Checked heater and thermal fuse. Both checked good. Needs new defrost thermistor. Removed and replaced. Tested unit. All ops checked good
Patrick C.
DISHWASHER WHIRLPOOL WDF330PAHW1 Found the unit having issues with no drain ops. Checked unit out and the pump not getting power. Connector not connected properly. One of the brow wires backed out of molex. Reconnected and repair molex. Tested unit. All ops checked good
Patrick C.
DRYER WHIRLPOOL WGD7500GW0 "Found the unit not starting at all. Checked errors, stuck key error. Checked units keys all worked except for time adjust up and the start button. Needs new panel ; ordrng 1 W11124277 (overlay)"
Leon M.
WASHER MAYTAG MVWX655DW1 "After replacing drain pump still unit doesn’t start functioning and making a noise.Spoke to Dave and he said to replace water valve.Ordering water inlet valve Cx wants next appointment as soon as possible.; ordrng 1 W11168740 (valve) and 1 W11168743 (valve), used 1 W10876600 (PUMP-WATER) from stock"
Michael M.
REFRIGERATOR KITCHENAID KRFC302ESS00 Cx states unit makes loud grinding noise from damper.Ran service test 121 and damper is very noisy.Removed and replaced control WPW10594329Retested ops with cx present and Cx approves new function. All ops are normal job complete
Michael M.
DISHWASHER KITCHENAID KDTE104DSS0 Removed and replaced optical sensor WPW10705575Ran unit through rapid advance and all ops are working as designed. Heater is heating. No faults found with unit. Advised cx son to run hot water at sink before running unit. Job complete
Leon M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 After replacing led lights freezer section lights come up.After running diagnostic check unit working as designed.
Leon M.
FREEZER WHIRLPOOL WRF757SDHZ00 After replacing front toe grille unit working properly.
Kevin M.
WASHER MAYTAG MVWX655DW1 Customer stated the unit stopped mid cycle. I tested unit and found it to be non responsive unless I am in diagnostic cycle. No error codes found. I tried re calibrating control and still won’t start a cycle. Runs fine in manual diagnostics. Ordering main control. ; ordrng 1 W11116592 (cntrl-elec)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS331FDDW00 Led lights not coming on. I found found shorted led module in RC. Removed and replaced led module in RC. All led lights came on besides freezer led module. Tested freezer module and found it to also be shorted. Removed and replaced FC led module. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW8500DW4
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "OEM failure. Unit not cooling in both compartments. I removed evaporator cover and verified fan operation and proper defrost. I found partial frost pattern on evaporator and evidence of sealed system leak on evaporator. Low side sealed system leak and contamination of Compressor. will need compressor and evaporator to repair unit. Removed and replaced compressor and evaporator. Vacuumed system down and charged with 4.2oz of Freon. Pressures test good, frost pattern good. ; used 1 134A (134A 4.2 OZ ), and 1 AF1200 (TUBE EXTENSION) from stock"
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer stated unit is not making ice. I tested unit and ice maker cycled and filled. I tested ice box fan and fan is spinning too slow. Ice error code for timed cycle. Unit needs new ice box fan and ice maker. Ordering parts. ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11294907 (icemaker) and 1 WPW10635022 (adapter)
Kevin M.
WASHER WHIRLPOOL WTW4855HW1 "Unit has leaked a lot of oil on the ground and on all components attached to gearcase. Unit needs gearcase, actuator, belt, cam and shield. Removed and replaced gearcase, actuator, belt, cam and shield. Tested and calibrated. All tests good."
Kevin M.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Unit not defrosting. I put unit into diagnostic and heater came on. Communication issue between defrost control and thermistor. Ordering thermistor and control. Customer will defrost unit. ; ordrng 1 W11253231 (contrl-box) and 1 WPW10383615 (thermistor)
Kevin M.
DRYER MAYTAG MGDC215EW2 "Unit starting but drum not turning. I found broken belt and failed idler pulley. Removed and replaced belt, idler and rollers with repair kit. Tested unit. All tests good. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer canceled at door. Please cancel call.
Kevin M.
DISHWASHER KITCHENAID KDFE104HPS0 Unit not starting. I found loose wire nuts in junction box inside dishwasher. Corrected and tested unit. All tests good.
Kenneth M.
REFRIGERATOR KITCHENAID KFIS29PBMS03
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHV00
Kenneth M.
WASHER MAYTAG MHW5500FW1
Kenneth M.
WASHER MAYTAG MVWX655DW0 Found unit with an oil leak. Causing unit not to wash right. Belt pulley gearcase all need replacement as well as actuator. Ordering new belt and gearcase. Will bring splutch and actuator from Pre-ID back on return visit. Agitator will not pull off. Seized on. Ordering washplate. Rescheduled customer 6-12-19; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)
Kenneth M.
WASHER WHIRLPOOL WTW7000DW4 Found unit with an overload error code. Tested unit. Found unit with to much soap usage. Instructed customer on soap usage. Informed customer the many reasons why the time would change. Unit is working properly. Instructed customer on proper loading techniques. Customer approves
Kenneth M.
DRYER MAYTAG MEDB835DW4 Upon arrival. Found all functions working normally. If problem continues. Customer will need a new touch pad.
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA
Kenneth M.
RANGE WHIRLPOOL WFE320M0ES1 Installed terminal block and new wire tightening nuts. Tested unit. Unit is working properly. Fully secured wire down to terminal block. Tested unit. Unit is now working properly.
Kenneth M.
REFRIGERATOR GENERAL ELECTRIC GFE28GSKISS "Needs fridge door. Still gapping ingasket. Unable to get to seal, ordering door. ; ordrng 1 WR78X26426 (refrigerator freezer)"
Kenneth M.
WASHER HOTPOINT HTW200ASK1WW Found unit not working due to belt broken. Replaced belt and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
FREEZER WHIRLPOOL WRX988SIBM01 Found unit with multiple issues. Found unit frosting in the freezer. Snow like substance causing moisture to come into unit. Ordering brackets. Bracket on the left is causing the door not to seal tightly. Sealing more on the bottom then the top. Ordeting new door. ; rqstng P&A on 1 LW10547320 (dor-fip ss) and 1 W10625067 (bracket) and 1 W10625068 (bracket) and 1 W10837236 (harns-wire) and 1 W10837236 (harns-wire) and 1 W10846057 (gasket-fip)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Found unit constantly running water into ice maker. Will not stop. Causing water to make its way outside fridge. Ordering new ice maker and water valve; ordrng 1 W10882923 (icemaker) and 1 WPW10349187 (valve)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Installed veal and recharged system with 4.25 OZ of R134A refrigerant and tested unit. Unit is now working properly. Pressures checked good. No leaks found. Wait 24 hours before loading.
Kenneth M.
FREEZER FRIGIDAIRE FFHS2611LWF "Found unit not cooling due to sealed system leak at filter due drier. Removed filter dye drier and replaced with new. Vacuumed system down and recharged with 5.5 OZ of R134A refrigerant and tested unit. Unit is now working properly. Customer approves function st this time. No leaks found pressures checked good. Temps dropping. ; used 6 R134A (REFRIGERANT ), and 1 W10143759 (DRIER (SERVICE)) from stock"
Kenneth M.
DRYER WHIRLPOOL WED7500GC0 Customer informed me that wrinkle shield does not work properly. Tested unit on quick cycle 20 minute cycle to see if the wrinkle shield would kick on as it should. Unit ran for 29 minutes and shut off. After 3 minutes. Dryer kicked on for about 45 seconds. And turned off. Unit is working properly. Customer approves function at this time.
Jose H.
M/W IKEA IMH205DS0 Magnetron failed needs to be replaced again call needs a helper to pull down unit reschedule call; ordrng 1 W10491433 (mag thermostat) and 1 W10844213 (magnetron)
Jose H.
DRYER MAYTAG MGDC465HW0 Dryer flame not staying on replaced parts pre Id ran test cycle dryer now working complete call
Jose H.
REFIRGERATOR KITCHEN AID KURL204ESB00 Call tech line raised the front of fridge up told customer about door com late call
Jose H.
WASHER/DRYER WHIRLPOOL FFLG3911QW1 Need board did not receive part; ordrng 1 5304500456 (board)
Jose H.
DRYER WHIRLPOOL WGT4027HW0 Installed parts dryer flames cuts off ran cycle complete call
Jose H.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Dishwasher not washing needs motor ; ordrng 1 W11087376 (pump&motor)
Jose H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Filter not working needs water filter ; ordrng 2 EDR1RXD1 (water filter)s
Jose H.
OVEN WHIRLPOOL WEG750H0HZ0 Installed parts ran test cycle oven now working complete call
Jose H.
MICROWAVE WHIRLPOOL WMH75021HZ Door latch fell off place open it and fix it door now closes as designed complete call
Jose H.
REFRIGERATOR WHIRLPOOL ARS8267BW Door shim missing need to order part; ordrng 4 WP10361805 (shim- dr c)s
Jose H.
FREEZER KITCHENAID KBSD608ESS01 Gasket not sealing properly needs ne one reschedule call; ordrng 1 W10800788 (gasket-fip)
Jose H.
HOME LAUNDRY WHIRLPOOL WGT4027HW0 Washer had pump stuck with hair pin removed restrictions complete call
Jose H.
DRYER AMANA NGD4655EW2 Gas valves not opening needs parts ; ordrng 1 W10823508 (burner-gas)
Jose H.
ICEMAKER WHIRLPOOL KUIX
Jonathan C.
WASHER MAYTAG MVWB835DW3 Tested unit found overloaded code tested with test 52 found wash plate stripped replaced tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Found UI not responding to some tests unit will defrost in test mode needs UI; ordrng 1 W11214887 (cntrl-elec)
Jonathan C.
REFRIGERATOR KITCHENAID KRFC300ESS01 Found unit hasprogramming code adjusted set to proper code tested working to spec
Jonathan C.
WASHER WHIRLPOOL WTW4850HW1 Found how to dum split replaced tested no leaks
Jonathan C.
DRYER WHIRLPOOL WED5000DW2 Found timer not sending voltage to heater needs timer; ordrng 1 WPW10185992 (timer)
Jonathan C.
WASHER KENMORE 796.2927# This is a lg unit we don’t work on this
Jonathan C.
RANGE FRIGIDAIRE FFGH3054USA Found tco popped and display bad; ordrng 1 316419380 (OVERLAY) and 1 5304514107 (CONTROL) and 1 5304514198 (TCO)
Jonathan C.
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed main board no error codes for ICEMAKER t eyed working to spec
Jonathan C.
WASHER WHIRLPOOL WTW4815EW0 Installed transmission and cam and belt had to cut agitator off; ordrng 1 W10908289 (agitator)
Jonathan C.
REFRIGERATOR MAYTAG GX2FHDXVB04 Found drain clogged needs update kit; ordrng 1 W10619951 (drain tube)
Jonathan C.
DISHWASHER KITCHENAID KDTM404ESS3 Found sump leaking replaced tested no leaks working to spec
Joe M.
WASHER MAYTAG MVWB765FW3 Unit had a error code indicating a faulty rotor magnet. After replacing rotor unit began to function as designed.
Jonathan C.
WASHER MAYTAG MVWB765FW2 Found sheet stuck in agitator cut off replaced tested working to spec
Joe M.
DRYER MAYTAG MEDB765FW0 Unit will not heat. On inspection found unit has a cracked element. After replacing element unit began to function as designed.
Joe M.
WASHER MAYTAG MHW5630HC0 Unit is constantly leaking water into the the tub. On inspection found unit is constantly leaking water due to a faulty water valve. Ordering valve.; ordrng 1 W11316255 (valve)
Joe M.
DRYER WHIRLPOOL WGD4815EW Unit would not start when start button was pressed due to a weak motor. After replacing motor unit began to function as designed.;
Joe M.
WASHER WHIRLPOOL WTW8040DW
Joe M.
WASHER MAYTAG MVWC565FW1 Unit has error codes for both the capacitor and the lid latch. Unit is also missing dispenser cover. After replacing all parts unit began to function
Jim S.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer to pay for the tray. Power goes off; rqstng P&A on 1 W10789393 (cntrl-elec) and 1 W10807590 (cntrl-elec), ordrng 1 W10819059 (tray-drip)"
Jim S.
WASHER WHIRLPOOL WTW8500DC0 "No fault codes stored in memory. Agitator is stripped out. Replacing board; rqstng P&A on 1 W10894638 (cap), 1 W11111464 (cntrl-elec), 1 W11161960 (agitator)"
Jim S.
REFRIGERATOR KITCHENAID KFIV29PCMS03 Air leak in the right top of the freezer door.; rqstng P&A on 1 LW10564038 (dor-fip ss) and 1 W10625070 (bracket) and 1 W10864519 (adapter)
Jim S.
FREEZER FRIGIDAIRE LFFH21F7HWK Separated heat exchanger; ordrng 1 216502500 (sleeve) and 1 297217900 (heat exchanger) and 1 297414900 (evaporator) and 1 5303305677 (drier/filter)
Jim S.
REFRIGERATOR WHIRLPOOL GI7FVCXWB00 36 79645800; ordrng 1 WPW10267346 (harns-wire)
Jim S.
FREEZER KENMORE 253.267321 Open start relay. Replaced start relay. Unit tested ok; used 1 297051000 (START RELAY) from stock
Jim S.
OVEN WHIRLPOOL WFG320M0BB2 Replaced open thermistor . Unit tested ok
Jim S.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Replaced ice maker and installed a new adapter
Jim S.
DISHWASHER WHIRLPOOL WDF330PAHB2 Missing panel clips and water sensor is open; ordrng 1 W11084121 (sensor) and 2 WPW10503548 (retainer)s
Jim S.
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA The lower ice maker is the issue per the customer. The fill tube was splashing water all over the freezer. The customer stated that the upper ice maker is working ok
Jim S.
DRYER WHIRLPOOL WGD8300SW1 Rebuilt control board. Unit tested ok
Jesus C.
WASHER WHIRLPOOL MHW8200FW0 "Return to customers home and removed top panel. Removed power and EB board. Installed new board and ran test. Removed cartridge and installed directly into the dispenser housing. Ran diagnostics and on C02 water is dispensing properly but there is some water dripping from load and go section. Checked the inlet hose and made sure the nozzle was in place, it’s in proper location. Unit is working as design."
Jesus C.
RESIDENTIAL REFR WHIRLPOOL WRF535SWHZ02 Customer states that unit is doors not leveled. Checked unit and form the left side door lower. Adjusted the feet and leveled doors. Unit is working as design.
Jesus C.
WASHER WHIRLPOOL WTW7000DW0 Removed washplate and nut. Tilted unit and removed gearcase. Installed new gearcase and assembled unit. Calibrated unit and ran auto test. Unit is working as design.
Jesus C.
FREEZER WHIRLPOOL WRF555SDHV01 Customer states that unit freezer light not working. Checked unit and found the switch light not working. Replaced switch and instruct customer on usage. Ran unit test and passed all lights working properly. Unit is working as design. ; used 1 WP12466115SP (SWITCH) from stock
Jesus C.
COOKTOP WHIRLPOOL JGD3536BS00
Jesus C.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Disconnect unit and removed units racks. Removed remaining water and removed pump-motor. Installed new pump and motor and assembled unit. Plugged unit back on ran test. Unit passed and it’s now working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer states that unit is making noise. Checked unit and confirmed noise. Placed unit is test mode 3 and found the damper making noise, when opening and closing. Ordered part. ; ordrng 1 WPW10479155 (control)"
Jesus C.
WASHER MAYTAG MHW5500FW1 Removed power and installed dryer. Removed top panel and replaced parts. Plugged unit back on and got error code. Unplugged unit and reinstalled original control. Ran unit and it’s working. Assembled unit and retest and passed. Unit is no working as design. F2-E3. Unsupported cycle
Jesus C.
RESIDENTIAL REFR WHIRLPOOL WRT519SZDB02 Customer states that unit is not cooling properly. Checked unit and found the evaporator not working properly. Removed evaporator cover and fan motor. Installed fan motor and assembled unit. Unit is working as design. ; used 1 WP2315539 (MOTOR-FAN) from stock
Jesus C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01
Jesus C.
FREEZER WHIRLPOOL KRFC300ESS01 Customer states that unit is creating frost on freezer. Checked unit and doors seems to be left open. Ch iced gaskets on doors and are sealing properly. Also customer states that unit makes noise. Found the damper making noise when opening and closing. Ordered part; ordrng 1 WPW10594329 (control)
Jesus C.
WASHER MAYTAG MVWB765FW0 Customer states that unit is making grinding noise. Checked unit and found gearcase making noise and unit not draining. Removed agitator and removed all water from unit. Removed stator assembly and gearcase. Installed new gearcase and assembled unit. Ran calibration and auto test. Unit is now working as design. ; used 1 W10876600 (PUMP-WATER) from stock
Jesus C.
DISHWASHER MAYTAG MDB8969SDM1 Customer states that unit is not closing. Checked unit and found the door hinge out place. Removed link and reinstalled doos properly. Installed hinge and ran test. Unit is working as design.
Jesus C.
DISHWASHER KITCHENAID KUDC10FXBL1 "Customer states that unit is not turning on. Checked unit and found the fuse blown."
Jesus C.
DISHWASHER KITCHENAID KDTE334GBS0 "Customer states that unit is not drying dishes. Checked unit and ran diagnostics, found error code. Removed front panel and checked resistance on dispenser. Found the dispenser out of specs. Assembled unit and ordered part. 10-1. Dispenser electrical problem ; ordrng 1 W10861000 (detergent dispenser)"
Jesus C.
OVEN WHIRLPOOL WFG320M0BS3 Removed cover and installed new. Locked in place and tested unit it’s working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Jesus C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Ordering new door ; ordrng 1 W11301143 (dor-fip)"
Jesus C.
OVEN WHIRLPOOL WFG550SOHZ1 Customer states that unit is not leveled. Checked unit and adjusted front feet and pushed unit back to latch to anti tip bracket. Unit is working as design.
James M.
REFRIGERATOR FRIGIDAIRE FFHT1814TW "Unit not cooling. All fans running. No ice pattern. Ordering new compressor, evaporator, and dye drier. Requesting sealed system tech for completion of service. ; ordrng 1 215062400 (sus to 5303305677) and 1 240550942 (compressor) and 1 5303918274 (evaporator kit)"
James M.
REFRIGERATOR FRIGIDAIRE FFHT1814TW Found unit with ice buildup in airways in freezer. Defrosted freezer and found evap motor wire loose from connector. Re seated wire connection and tested unit. Unit is now working as intended.
James M.
REFRIGERATOR FRIGIDAIRE FFHT1814TW "Unit not cooling. Compressor running. All fans running, no frost pattern. Ordering new compressor , dye drier, and evaporator. Also ordering new starter and run capacitor. Requesting sealed system tech. CUSTOMER ON MEDICAL OXEGEN. ; ordrng 1 215062400 (sus to 5303305677) and 1 240550942 (compressor) and 1 241941005 (starter) and 1 297286803 (capacitor-run) and 1 5303918274 (evaporator kit)"
James M.
OVEN WHIRLPOOL WOS51ES4EW Unit making rattling during operation from fan. Ordering new blower fan. Will return 6-11-19. ; ordrng 1 WPW10176670 (blower)
James M.
REFRIGERATOR WHIRLPOOL WRS322FDAB05 Found unit not dispensing water thru door. Water to ice maker good. Ordering new water inlet valve. Will return 6-12 to install. ; ordrng 1 WPW10179146 (valve-inlt)
James M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Checked temps and found fridge to be running at about 32 degree. Freezer runnng at 0 degrees. Warm air getting into unit due to bad door seal from collapsed liner. Door has been ordered and problem should be corrected when new door is installed.
James M.
DRYER MAYTAG MGD6630HW0
James M.
REFRIGERATOR WHIRLPOOL WRF736SDAM14