Cher .

Whirlpool Refrigerator-Model # WRX735SDHZ00. Customer compliant- door is scratched and dented. Service performed- Specialist found scratches and dent in freezer drawer. Replaced W11104491 door and accessories.

Cher .

Maytag Washer-Model # MVWC200XW3. Customer complaint- unit is making horrible noise. Service performed- Specialist found unit making loud noise replaced and install new basket W10349185 and ring tub WPW10215107. Calibrated washer ran a self test cycle unit completed with no issues NO water leaks Unit is making normal noises. Advised client not to overload washer ran a cycle with towels and agitation is normal and spin cycle reached full speed.

Cher .

Whirlpool Washer-Model # WTW4816FW2. Customer complaint- unit is leaking water. Service performed- Specialist found unit is leaking water. Found water leaking from hot water valve coil replaced W11210459 (VALVE).

Cher .

Amana Washer- Model # NTW4650YQ0. Customer complaint- Specialist found unit making loud noise and banging all over the place on spin cycle also found motor full of rust. Belt is squeaking put unit into test mode and found error code f7e5. Removed and replaced W11035749/gearcase, W10721967/cam and Wpw10276397/pump-water.

Cher .

Whirlpool Refrigerator-Model # WRS571CIDM02. Customer complaint- A rattling sound is coming from unit when in use. Service performed- Specialist found unit is making loud noises when door is open. Found loud diffuser removed and installed new diffuser.

Cher .

Whirlpool Refrigerator- Model # WSF26C2EXY02. Customer compliant- Water dispenser gets stuck and doesn't dispenser water and started making an odd sound. Service performed- Specialist checked unit. Customer stated that water stops working or will not dispense properly. Unit will make abnormal noise. Found that when pulling unit out a little, that water dispenser fine. Made sure water lines are not crimped, pinched or restricted. Found diffuser making loud chatter noises. And isn’t closing all the way. Removed and replaced diffuser W10814173 .

Cher .

Whirlpool Dishwasher-Model # WDTA50SAHZ0. Customer complaint- Dishwasher is not working and the heating coils look burnt with white in some spots. Service performed- Checked Unit. No rinse aid in dispenser. Customer stated they don’t use it all the time. Gave customer instruct that RA is essential for proper function of unit. Found a piece of melted plastic at the filter assy. Found heater element not attached to front retainer clip. Found low main spray arm detached fro sump assembly. Upper Left side of slide rail is missing stop. Filter screens were in need of cleaning. Cleaned them. Fixed heater retainer clip and attached element properly. Reinstalled lower spray arm. Replaced slide stop. Tested operations, unit is working as designed. ; used 1 WPW10508950 (STOP ) from stock,

Cher .

Whirlpool Dryer-Model # LGR4634PQ1. Customer complaint- customer thinks they may have clogged vent do to the cleaning out ducts. Service performed- Specialist said customer used condenser brush/ lint brush to clean dryer flue. Tested dryer for proper exhaust pressure, ok. Showed customer that vent duct is restricted ,due to not enough pressure at end of vent run. Customer stated was having all interior ac vent ducts and dryer vent duct cleaned by a different service company that specializes in that area.

Cher .

Amana-Refrigerator-Model # ASD2575BRW01. Customer complaint- Ice maker is freezing up and leaking from bottom of unit. Service performed- Specialist found icemaker leaking between mall training module not producing full-size ice cubes.. Found defrost drain pan and drain tube restricted. Removed debris from drain area. Removed and replaced parts listed.

Cher .

Whirlpool Washer-Model # WSF26C2EXW01. Customer compliant- the ice maker ice slowly. Service performed- Specialist found the customer having issues with no ice maker ops. Checked power while it was supposed to be harvesting and it’s getting proper power but no ops. Removed and replaced ice maker.

Daniel L.

Whirlpool Refrigerator- Model # WRT316SFDM00, Service Performed: Customer was having issue with unit leaking. Specialist ran diagnosis and found drain port inside freezer clogged causing the water to come out from the duct port every time. Specialist removed evaporator cover and defrosted ice with steamer. Cleared out ice and assembled unit .

Daniel L.

Kitchen-Aid - Freezer - Model # KRFF305EWH00 Service Performed: Customer was having issue with unit door not sealing properly causing an ice build up in freezer section. Specialist removed and replaced Door seal (W10571960) --- All components now work properly.

Daniel L.

Kitchen-Aid Dishwasher - Model # KDTM404ESS3 Service Performed: Customer was having issue with unit not drying dishes at the end of the cycle. Specialist ran diagnosis and found no error codes. Tested heater circuit and components are working normally. Customer was opening the door too soon.

Daniel L.

Kitchen-Aid Range- Model # KSGG700ESS0 Service Performed: Customer was having issue with knobs turning to easily and not turning unit on. Specialist ran diagnosis and found that all components are working properly- Customer had to be instructed that all knobs need to be pressed in order to activate valve. Unit is working as designed.

Daniel L.

Whirlpool Refrigerator- Model # WRX735SDBM00 Service performed: Customer as having issue with bottom part of freezer section freezing up. Ice maker was also not working. . Specialist ran diagnosis and found ice maker not cycle and drain tube causing the leak inside. Removed and replaced ice maker- W10882923 Job is done.

Daniel L.

Whirlpool Washer- Model # WTW4616FW2 Service Performed: Customer was having issue with unit making a loud grinding noise,. Ran diagnosis and found bra wire stuck between tub and basket. Obstruction was removed and unit is working as designed.

Daniel L.

MAYTAG WASHER - MODEL # MVWX655DW1 SERVICE PERFORMED: Customer was having issue with unit not starting but it was turning on. Specialist ran diagnosis and found voltage to the pump but the pump was not doing anything, Replaced the Hose ( W10802689) and a (PUMP W10876600)

Daniel L.

Maytag Washer- Model # MVWX655DW1 Service Performed- Customer was having issue with unit leaking oil during cycle. Specialist ran diagnosis and found the gear case leaking. Specialist removed and replaced the (GEARCASE- W11035751) , Job Done.

Daniel L.

WHIRLPOOL DISHWASHER - MODEL # WDF520PADB3 SERVICE PERFORMED: Consumer was having issue with water not draining after cycle is completed. Specialist ran diagnosis and found drain pump not receiving any voltage. Specialist replaced with new drain pump (W10876537) -

Daniel L.

MAYTAG WASHER - MODEL # MHW4200BW1 SERVICE PERFORMED: Customer was having issue with unit buttons not being responsive. Specialist ran diagnosis and found control panel unresponsive , wont reset or go in diagnostic mode , found broken tabs on control panel not sitting correctly. Replaced WPW10635985 (panel-cntl) . Verified all buttons are working. . All components work as designed. Job completed.

Daniel L.

Whirlpool Washer- Model # WTW8900BC0 Service Performed: Customer was having issue with the unit leaking from the left hand side during the cycle. Specialist ran diagnosis and found the unit leaking around the splash guard when the detergent dispenses. Installed new Splash Guard - (WPW10550152) and Dispenser (WPW10552116) . Tested unit and all check OK. Job Completed.

Daniel L.

Whirlpool Washer- Model # WTW8500DC4 Service Performed: Customer was having issue the washer tub making a loud grinding noise during cycle. Specialist ran diagnosis and found washer rubbing against drain pan. Per technical service pointer W10827358 - adjusted feet and ran through fill , wash , drain and spin with towels , washer running as designed Job Cmpltd,

Daniel L.

Whirlpool Dryer- Model # MGDX655DW2 Service Performed: Customer was having issue with push button being loose and not turning machine on. Specialist ran diagnosis and found broken pets switches. Pre-Id department sent tech out with needed switches before initial visit . Specialist replaced (WPW10569603-SWITCH) & a (WPW10563095-RELAY). Tested unit; all components work properly. Job completed

Daniel L.

Whirlpool Washer- Model # WTW8800YW0 Service Performed: Customer was having issue with unit not completing a cycle. Specialist performed diagnosis- found F51 error code , checked motor and found loose rotor , added loctite and instructed customer to allow 24 hours to dry -- tested unit and its all OK . Job completed.

Daniel L.

Whirlpool Refrigerator --Model # WRS325FDAM04 Service Performed: Customer was having issue with fridge leaking from the bottom and the freezer having a frozen block of ice on the bottom as well. Specialist performed a diagnosis and found a frozen evaporator drain pan and drain tube, Specialist removed and defrosted drain pan . Tested the water flow through drain. All components work properly. Job completed

Cher .

Kitchen-aid Refrigerator-model # KRFC704FSS00. Problem description; water dispenser is slow. Service performed; Upon specialist arrival he states customer is having issues with the water not wanting to dispense. He took out filter and put back in the dispenser started to work. Common issue. Needs valves and housing.; ordrng 1 W10865826 (valve) and 1 W10906054 (housing) On return visit specialist removed and replaced parts ordered. Ran test and unit works as designed.

Cher .

Maytag Washer-model # MVWC565FW. Problem description; unit doesn't start cycles it does sense but doesn't start. Service performed; Upon specialist arrival he found the customer having issues with the unit not wanting to fill. Checked errors and found no fill error. Checked water pressure it was good. Screens of inlet valve are clean. Checked connection at control and it was loose. Reconnected, tightened and secured. Tested unit and it now works as designed.

Cher .

Roper Dryer-model # RED4516FW. Problem description; unit taking longer to dry. Service performed; Upon specialist arrival he found unit not as hot as it should be. Checked thermostats all checked good. Element checked good too. Found bad cycling thermostat.; removed and replaced WP3387134 (thrmst-fix) from stock.

Cher .

Maytag washer-model # MVWX655DW0. Problem description; the spin cycle is not working properly. Pre-ordered W10404050/lid Lock, W11035751/gearcase, W10913953/actuator. Service performed; Upon specialist arrival he stated customer having issues with the spin and wash not working. Checked errors and none stored. Ran auto test and found bad gear case and wash plate. Spines and rusted and rounded; W10902814 (WASHPLATE), On return visit removed and replaced part ran auto test and unit works as designed.

Cher .

Whirlpool refrigerator-model # WRT318FZDW01. Problem description; unit is not cooling at all fan is not running. Service performed; Upon specialists arrival he found the unit not cooling efficiently. Compressor running and freezer is fine. But no air moving. Fan getting 120 volts and no ops. Needs new fan ; WP2315539 (motor-evap). On return visit specialist removed and replaced part ran test and unit works as designed.

Cher .

Amana Oven-model # AGR6303MFS0. Problem description; oven is not heating properly and is producing a noise during operations. Based on the problem description and model pre-ordered Wp9758079/igntr-oven and W11161843/harness. Service performed; Upon specialist arrival he stated customer is having issues with the unit not wanting to stay lit during bake. Will turn off and back on before it reaches 350. Wire harness that is on there is okay. Need the igniter grounded out to the cabinet he grounded out and tested unit let it get to 350 and quick cycled it to make sure it always fires up. Unit works as designed.

Cher .

Whirlpool refrigerator model # WRF767SDEM01. Problem description; unit is not cooling. Based on model and problem description pre id department pre-ordered W11033168/harness and Wpw10389152/support. Service performed; specialist found the unit having issues with the unit not cooling. Freezer fine but fridge is over 50 degrees. The evaluation in fresh food section is over iced. Needs new fan and harness. Removed and replaced parts tested unit and unit works as designed.

Cher .

Maytag dishwasher-Model # WGD92HEFC0. Problem description; unit is noisy during operations. Service performed; upon specialists arrival he found unit would make a buzzing noise when gas valve would open. Needs new gas valve. Ordering burner assembly.; 1 280119 (gas burner), On return visit specialist removed and replaced gas burner and new igniter. tested unit and it functions as designed. ; used 1 279311 (IGNITOR KIT & BRACKE) from stock.

Randy C.

Whirlpool washer Model WTW8500DC2 complaint: Washer is making a knocking noise. Complaint unit makes loud noise during wash/spin cycle . Defective gear case . ordering 1 W10752283 (washplate) and 1 W10811956 (drum assy). Replaced the gearcase and washplate . Performed calibration , ran a quick wash cycle test . All functions checked good . No leaks Job complete

Randy C.

Whirlpool Washer Model WTW4616FW0. complaint is Not Draining/agitator keeps falling off. ordered 1 WP3951744 (AGITATOR) and 1 WPW10661045 (PUMP-WATER) . Replaced the agitator assembly . Performed calibration , ran a quick wash cycle test . All functions checked good . No leaks .

Randy C.

Whirlpool Refrigerator Model WRX988SIBM03. complaint: No cool issue in the fridge, Ice maker is making ice but there is water under the ice maker. Inspected a whirlpool refrigerator . Complaint water leaking from the upper left corner . Between back wall and ice box. ordering 1 W10864518 (ADAPTER) and 1 W10619962 (HEATER) Replaced the heater and adapter on a whirpool refrigerator . All functions checked good at time of service . No leaks.

Randy C.

Whirlpool Dishwasher Model WDT720PADM2 . complaint: Error code E2. Upon arrival control not responding , displaying F2E2 miscommunication error between user interface and central electric. ordering 1 W10854231 (cntrl-elec) and 1 W10917737 (housing-ui). Replaced the central electric and Ui housing . Performed calibration , all functions checked good . No leaks job complete

Randy C.

Whirlpool Refrigerator model # MFT2976AEM02 complaint: is not making ice. The freezer section has frost building on the evap cover panel. The ice maker is producing ice but slowly, there is ice buildup in the air vent. The fan is hitting ice causing drag. Replacing 2 W10407212 (gasket-fip)s and 1 WPW10514110 (EVAP MOTOR). Replaced gaskets and evap motor assembly. Removed ice buildup. All ops normal Job complete.

Daniel L.

Whirlpool Refrigerator- MODEL # MFD2560HES Service Performed: Customer was having an issue with unit door not closing properly. Specialist performed a diagnosis and found a broken spring inside that was causing the issue. Specialist replaced a (BLOCK-PIV-WP67003405) & ( RAIL-MULLIN -WP12722803B) Door is now working as designed. Job complete

Daniel L.

WHIRLPOOL REFRIGERATOR- MODEL # WRB322DMBM SERVICE PERFORMED: Consumer was having issue with water leaking from the bottom of the unit. Specialist performed diagnosis and found a clogged up drain backing up any excess water the unit might have had. Specialist unclogged drain. Tested unit. Job completed.

Daniel L.

WHIRLPOOL WASHER - MODEL # WDF320PADS SERVICE PERFORMED: Customer had issue with the door not staying down and the hinge pad broke off as well. Based of the problem description our Pre-Id department had ordered (2 PADS-WP8268961) . Specialist removed and replaced pads. Tested the unit and all components are functioning normally. Job completed

Randy C.

WASHER Whirlpool WFW7590FW0. Complaint is Error code E1 F9 . Abusing unit to not operate. Checked error codes, F9/E1-LONG DRAIN, F3/E1-PRESSURE SWITCH, F0/E1-LOAD DETECTED DURING CLEANING CYCLE, F5E4-DOOR NOT OPEN BETWEEN CYCLES. Attempted to run diagnostic, unit just sat. Tilted unit back and removed lower panel, power to pump is good. Drain trap has some minor lint. The windings on the pump are failed. Replaced drain motor. Assembled unit. Powered and test, passed. Unit completed test cycled.

Randy C.

Randy C.

ROPER WASHER RTW4516FW0. Cold water is not working. F8E1 F2E1THE VALVES COLD SOLINOID WILL NOT OPEN, causing unit to not operate properly. Error codes above were in the system. Cleared codes ordered the part. The will not operate till valve replaced. ; ordering 1 W11210459 (VALVE) . Removed power shut off water, and removed water lines. Installed replacement valve. Assembled the unit ran test check good. All components good. job complete.

Randy C.

maytag dryer model MGDB800VQ0. Complain is not heating and making noise. Found multiple issues going on with dryer gas valve is not opening also A bad thermistor And bad switches.also needs a dryer repair kit.Also the front seal is pretty much worn away. Ordering parts. ordering 1 280140 (seal,drum), 1 4392067 (dryer repair kit), 1 WP3387223 (electrode), 1 WP3391912 (thrmst-fix), 1 WP3403498 (connector), WP8557891 (burner-gas), WP8573713 (cutoff-tml), WP8577274 (thermistor). After installing all this parts. Enable to get dryer to function properly. Still having intermittent issues with control board and is flashing an F 28 code. Which is the temperature sensor That is open. Also noticed some wires on control board have been spliced. Order a new control board and sensor ordering 1 280140 (seal,drum), 1 WP338906 (sensor), 1 WPW10111620 (cntrl-elec). On return visit replace control board and sensor that was bad also put a new seal on the front of drum. Everything is functioning prope

Cher .

Whirlpool washer-Model # WTW8040DW0. Problem description; unit is making a loud grinding sound during use and the cap at the bottom of the drum has come loose. Pre-id department pre-ordered W10811956/gearcase because of problem description. Service performed; upon specialist arrival customers complaint was unit loud during use. Also washplate cap is off. Found damaged washplate and screw. Needs new washplate and screw. Make 2 call count. Screw is seized ; ordrng 1 W10752187 (screw) and 1 W10775188 (washplate). On return visit specialist removed and replaced gear case washplate and screw. Tested unit unit functions normal now.

Randy C.

washer maytag model MVWC565FW1 . complaint is washer would not finish cycle at times and also loud grinding noise coming from washer in spin cycle.Could not enter washer into diagnostics to retrieve any error codes. Was able to put it in a spin the rinse cycle through So I could diagnose it that way. Ordering 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11162438 (CNTRL ELEC) . Removed and replaced all parts ordered. I was still having issues with Wash machine. Motor was having a hard time reaching RPM and cutting out. Going to order a new motor and also a new capacitor. When parts come will come back out and install; ordering 1 W11026785 (motor-drve) and 1 W11158831 (CAPACITOR ). Removed and replaced motor and capacitor then entered washer into diagnostics calibrated unit and ran system test everything checked out good and is functioning properly. Job completed

Randy C.

whirlpool washer model WFW92HEFC0 Complaint is noise. Customers complaint is that wash machine was making a noise during spin cycle. I pull top off washer I found a loose hose smacking wash tub as it was spinning. Corrected issue . No longer hear noises customers complaining about. Put system into diagnostics Receive no error codes. Ran systems test everything checked out good.job complete

Cher .

Whirlpool refrigerator-Model # WRF757SDEM01. Problem description; leaking from dispenser having cooling issues. Service performed; upon specialists arrival he found unit was not cooling. Measured temps with thermal couple and RC at 67F FC 74F. Inspected frost pattern and unit did not have full frost pattern, put unit through diagnostic and verified all thermistors and fans were operational. Suspect low charge. Ordering compressor and evaporator. Give to sealed system specialist.; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator). On return visit specialist ran diagnostics test 4 and both evap flooded. Customer said unit would cool then stop and then start to cool again. Unit may going into extended defrost. Removed and replaced parts ordered and retested unit and it now works as designed.

Randy C.

WHIRLPOOL WASHER WDT720PADM2 Complaint is door is not closing properly. Customers complaint is the door is not closing. After troubleshooting and looking out dishwasher I found the strike was broken off into the latch also the springs are bad. Ran dishwasher through diagnostics make sure everything else is functioning. It checked out good. ordering 2 WP8269145 (brckt-mtg)s and 1 WPW10337934 (spring) and 1 WPW10544004 (door latch strike) and 1 WPW10653840 (door latch). Replace door latch and strike. Mounted dishwasher in place. Everything is functioning properly now. Job completed

Cher .

Whirlpool washer-Model # ALW880QAW. Problem description; washer starts smoking. Service performed; upon specialist arrival he found unit leaked through upper and lower bearings. Milk Stool frame cracked and and washplate support stripped and rusted through. Pulleys rusted and belt damaged. Transmission siezed and motor is buzzing loudly. Need all parts ordered.; 1 12002013 (MILK STOOL), discontinued, 1 12002133 (motor-drve) and 1 40001102 (BASEPLATE), discontinued, 1 40032701 (TRANSMISSION), discontinued, 1 40038901 (screw) and 1 R9900474 (shoe-brake) and 1 WP27001006 (belt- spin) and 2 WP40045001 (idler pull)s and 1 WPW10139757 (nut). Since some of the parts for repair are discontinued customers extended warranty took over the situation we did not complete the repair do to some parts being discontinued.

Randy C.

whirlpool refrigerator model WRF560SEYM05. not making ice. Customers complaint is ice maker isn’t working and refrigerator isn’t cooling. I found that the Ice maker motor was not functioning also dampener wasn’t opening like it should.; ordering 1 4317943 (icemaker only) and 1 W11087463 (damper). Replaced ice maker and air damper.Also leveled out refrigerator. Nature everything was functioning properly. Job completed

Randy C.

MAYTAG WASHER MVWB765FW0. unit spins the clothes still come out soaked. Upon arriving to the customers home customer stated the unit would not dry drain properly took unit apart found drain pump to be seized and not functioning replace drain pump. tested unit, unit checks OK with no issues job complete. used 1 W10876600 (PUMP-WATER) from stock.

Cher .

Whirlpool refrigerator-Model # AFI2538AES. Problem description; refrigerator is leaking from the dispenser. Pre-id department pre-ordered 67006322/water inlet valve and Wp12956202/reservoir because of problem description. Service performed; upon specialists arrival unit was leaking from front dispenser tested and found valve not closing all the way. Unit making loud grinding noise and still leaking after flushing about 1gallon of water to purge air. Needs new valve and filter header removed and replaced reservoir and valve that was pre-ordered. Tested unit and it no longer leaks and is working as designed.

Randy C.

kitchen aid refrigerator model KRFF305ESS00. complaint is not dispensing water. pre ordered w10861009 (head-filtr) and wpw10420083 (valve). Replaced and tested with new parts unit is working properly with no issues job is complete.

Randy C.

Kitchen aid refrigerator model KRFF507ESS01. Complaint is the unis is not cooling in the fridge. Upon arriving to the customers home found dampener door open and not allowing to shut dampener is broken also heard fan surging meeting to order a new fan and the wiring harness . ordering 1 W11033168 (HARNS WIRE ) and 1 WPW10248595 (control) and 1 WPW10389152 (support). Replaced all parts tested unit unit checks OK with no issues job is complete.

Cher .

Kitchen-aid oven-Model # KOSE500ESS02. Problem description; customer states they have a defect on the inside glass door. Service performed; upon specialists arrival customer already had panel they needed to be installed sent to them by Kitchen-aid. He removed and replaced panel and customer is happy with repair. Job completed.

Cher .

Whirlpool range-Model # WEG745H0FS0. Problem description; self clean is not working. Service performed; Upon specialist arrival he checked unit for error codes and there was none I checked bake and broil and unit is heating as designed instructed customer of proper self cleaning and how it’s designed to help lift the stain and referee customer to page 15 in the use and care guide unit is working as designed no issues.

Cher .

Whirlpool washer-Model # WDT720PADM1. Problem description; customer stated the dishwasher is displaying error code E2F2. Pre-id department pre-ordered W10854231/cntrl-elec and W10917737/housing. Service performed; specialist found unit was getting F2 E2 code had bad control removed and replaced control retested unit works as designed.

Randy C.

RANGE WHIRLPOOL MODEL WFG505M0BS3. complaint is consumer states a couple of his burners are clicking but will not light. Left side of unit not getting spark move wires around on spark block right side of spark block is not getting voltage need to replace block; ordrng 1 WPW10110523 (module-spk). Removed and replaced module unit sparking and lighting properly Job Completed.

Randy C.

MAYTAG WASHER MODEL MVWX655DW0. Complaint is the unit is making a squeaking noise during the spin cycle error sensing unit went off now will not do. Customer states unit making a squeaking noise did not finish cycle found squeaking nice to be coming from cam remove and replace cam ran calibration unit is quiet . unit is working properly; used 1 W10721967 (CAM) from stock, Job Completed.

Cher .

Whirlpool icemaker-Model # MFI2665XEM8. Problem description; unit is making ice very slowly. Pre-id department pre-ordered 10882923/icemaker based on problem description and unit history. Service performed; specialist removed and replaced icemaker.

Cher .

Kitchen-aid refrigerator-Model # KSF26C6XYY04. Problem description unit is not dispensing ice. Pre-id department pre-ordered Wp2323603/motor based on problem description and unit history. Service performed; specialist confirmed unit not dispensing ice and water leaked on the auger motor causing damage. Removed and replaced motor and tested unit it now works as designed. Advised customer to allow 24 for unit to make a complete batch of ice.

Randy C.

maytag washer model MVWB765FW0. complaint is the washer is not draining the water. Checked for codes unit has an error code for out of balance checked all functions everything checks out good check suspension rods they’re good Unit is working as designed customer is loading improperly . job complete.

Randy C.

whirlpool refrigerator model WRX735SDHZ00. Food in fridge section is freezing food. Unit over temping fridge is set to 41° food is at 34° thermistor in control or not reading properly ordering new control cannot find thermistor in Macone or parts list also water valve constantly leaking causing drip at door order new water valve. ordering 1 W11043013 (valve) and 1 W11043763 (cntrl-elec). Removed and replaced thermistor water valve and electronic control unit is temping properly and no more leaks. Job Complete.

Randy C.

whirlpool washer model WDF520PADB5. No water going in. Customer states unit now filling found unit to have a bad fill valve removed and replaced a valve unit is now getting water and working properly. used 1 W10872255 (VALVE) from stock, Job complete.

Randy C.

Whirlpool dryer WED86HEBW. unit is not drying the clothes and starts to run but no heat. Unit not heating check element found unit has a bad element need to order parts; ordering 1 WP8544771 (element). Removed and replaced element unit heating properly. job complete.

Randy C.

WHIRLPOOL DISHWASHER MODEL WDF520PADW7. Not filling no water. Found unit to be missing drain hose. Unit needs hose to work properly; ordrng 1 WPW10545278 (hose-drain). Installed hose. Unit working properly ; Job Complete

Daniel L.

Whirlpool Washer - Model # WTW8240YW0 Service Performed: Specialist performed diagnosis and found an F-51 error code and lid is clicking when closed. Removed and replaced loose (ROTOR-2801460 with one from truck stock. HINGE (WP8563964) is broken on the left side of the lid. Specialist removed and replaced it as well. Tested all components and unit is working properly . Job completed.

Randy C.

Maytag dryer model MEDB980BW. complaint is dryer is making a rattling noise. Found belt and wheels to be bad causing noise. Removed and replaced parts, used 1 repair kit test unit unit working properly.

Randy C.

WHIRLPOOL REFRIGERATOR MODEL WRS325FDAM02. Freezer is not freezing and fridge is not cooling properly. Units doors not closing properly allowing air to enter the cabinet (when doors scrape together and one hangs open a little). Unit needs new door hinges; ordering 1 W11049959 (HINGE ), 2 W11087140 (HINGE)s, 1 WPW10414753 (hinge-door). removed and replaced hinges. Found doors to be bad causing alignment issue. Unit needs doors. ordering 1 LW10430228 (dor-fip ss), and 1 LW10436760 (dor-fip ss). , Removed and Replaced doors. Still not lining up called tech line and they suggest to drill out brackets to help adjust. Drilled door hinge and added food grade silicone to gasket per tech line last time when I called. Did not change anything and door alignment. Call tech line. Tech line said the unit not repairable.

Cher .

Whirlpool refrigerator-Model # WRS322FDAB05. Problem description the unit is making a rattling noise when unit turns on Because of this issue pre-id department pre-ordered Wpw10508362/motor-cond. Service preformed specialist found noise is coming from compressor not like a bad compressor noise like a not installed correctly re-secured compressor retested unit and it sounds normal now. Unit works as designed.

Randy C.

washer whirlpool model WFW72HEDW. complaint LC error code, and unit will not power on Control lock activated and cannot deactivate. does not stay powered on. powers off. Unit had lid lock codes. R&R lock. Unit working properly. used 1 WPW10443885 (LATCH) from stock. Job Completed.

Randy C.

whirlpool refrigerator model WRS325FDAM04. complaint is the unit is not dispensing water or ice. Removed panel UI and found a wire connector off to switch, reconnect wire back on switch tested ice and water dispenser and found them to be working as designed. Bottom panel is also missing. Ordering bottom panel. ordering 1 WPW10350049 (grille). Installed new part (grille) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets are all working fine job complete.

Randy C.

Whirlpool Refrigerator model # WRF767SDEM01 . complaint is the unit is not making ice and the top part is not working properly.. Ice maker in refrigerator section is not working properly, also not making ice. also fan inside box is not turning on during diagnostic test 36. Ordering parts ice maker and fan. ordrng 1 W10846539 (fan) and 1 W10917790 (ICE MAKER). Installed new parts (ice maker, fan) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets are all working fine. Unit is working as designed.

Randy C.

kitchen aid washer. model KDTE254ESS2. unit is leaking. pre ordered a W10300924V (GASKET). Installed new part ( gasket) into unit. I then put unit into a diagnostic test mode it completed wash drain dried, checked for codes found none as well no leaks. Inspected and tested unit. Found unit not leaking, ran unit on a full cycle, found no traces of water leaking at the moment, unit is working as designed. ; Job completed.

Randy C.

Maytag refrigerator model MFI2569VEB. No cool inside of both sections. Cleaned lent buildup from condenser, checked compressor wingdings, Replaced start device, unit cooling at this time. used 1 8201786 (START DEVICE,COMBO) from stock

Daniel L.

Whirlpool Washer - Model # WTW4815EW1 Service Performed: Customer was having issue with unit making noise and will not rinse with hot water. Specialist performed diagnosis and found error codes and all components are working properly. Informed customer that unit only washes with cold water. Job completed.

Randy C.

refrigerator Maytag model MFT2976AEM03. complaint: light is not working. Found led module, out no voltage to side led, freezer module out. Ordered led module & led board. ordering 1 WPW10306786 (invrtr-box) and 1 WPW10637153 (module). , Replaced led module in freezer, all light functioning, tested ok. job complete.

Randy C.

whirlpool oven WOS51EC0AS04. complaint is Oven temperature is too hot. Found temps 50 degree high with a 20 degree swing, ordered main control & sensor; ordrng 1 W10839510 (cntrl-elec) and 1 W10859573 (sensor). Checked sensor & harness at room temperatures, Replaced sensor & main control board, checked bake and broil functions. unit is functioning properly

Randy C.

KITCHEN-AID DISHWASHER MODEL # KDTM354ESS3 . COMPLAINT. TRACK BROKEN ON UPPER RIGHT SIDE. Found adjusters tabs & hinges broken, ordered replacement parts; ordrng 1 W11048934 (RAILS LT) and 1 W11048936 (RT RAIL) and 2 WPW10546503 (adjuster)s. Replaced rails & adjuster. Tested top rack functions. Job complete.

Cher .

Kitchen-aid refrigerator Model # KRFC604FSS00. Unit is not cooling on freezer side. Service preformed specialist found unit is not cooling in freezer at all, some cooling in fresh food area and one line on compressor is frozen from compressor all the way to cabinet. There was no service pointer on this in service matters, called techline and they advised me to order W10889360 (cover-evap). On return visit specialist removed and replaced cover evap. Test unit and its starting to cool. Advised customer to allow 24-48 hours for unit to reach proper temperature.

Cher .

Whirlpool refrigerator-Model # WRF555SDFZ04. Problem description unit is to warm on fridge side. Pre id department ordered Wpw10276647/motor-evap because of unit history and problem description. Service preformed specialist found unit to warm in fresh food section. it measured to 60 degrees. Specialist removed and replaced the evap pre ordered, ran test and unit started to cool. Advised customer to allow 24-48 hours to reach proper temperature.

Cher .

Whirlpool refrigerator-Model # WRS342FIAW00. Service Performed: Customer had issue with unit not dispensing ice or water. Specialist preformed diagnosis and found the solenoid to dispenser on valve not opening when voltage is applied removed and the placed (Inlet valve WPW10445780) . Unit is now making ice and dispensing water. Advised customer to allow 24 hours too completely make a batch of ice. Job Completed

Daniel L.

Whirlpool Washer- Model # WRX988SIBM03 Service Performed: Unit not lighting on ceiling led lights in both cabinets. Specialist went to remove led light module in freezer compartment and found that the foam in liner had pulled wires out of wire connector on the back side. There is not enough wire visible to repair wires. Tried pulling wires out and they didn’t move and felt like they were going to break even more. I called whirlpool regarding the repair being repairable. Sr#7721871567. They are submitting unit for review for replacement. ; Job Cmpltd,

Daniel L.

Roper Washer- Model # RTW4440VQ1 Service Performed: Customer was having issue with unit not starting cycle or having any type of motor movement. Specialist performed diagnosis and determined that the main control was not sending proper voltage to motor. Removed and replaced with one from truck stock (W11201273- Control) Tested unit and all components are working as designed. Job Completed.

Daniel L.

Roper Washer - Model # RTW4440VQ1 Problem Description: Unit is leaking water while in cycle. Service Performed: Specialist found water leaking onto hot solenoid. Removed and replaced (Valve assembly WPW10144820) as needed. Job completed.

Daniel L.

Whirlpool Refrigerator- Model # WRX988SIBM01 Problem Description: Unit is having a frost build in the freezer door. Service Performed: Specialist performed diagnosis and determined that the bottom bucket had popped off of tracks and was not allowing door to close properly. defrosted ice build up and corrected right side track. Tested unit. Door now sealing good. ; Job Cmpltd,

Cher .

Whirlpool washer model # WTW5000DW0, Customer having issue with unit being loud while in spin cycle. Based on problem description and previous history pre-id department sent out W11035751/gearcase, W10721967/cam, Wpw10581874/pump-water and W10752283/washplate. When tech arrived he confirmed customers issue found unit not washing and making a bad sound. Found washplate striped removed and replaced washplate. Ran through test and unit works as designed.

Cher .

Roper washer model # RTW4516FW1, the unit will not power on nothing works. Pre-ordered ordrng 1 W11124712/cntrl, W10838613/latch and W10913953/actuator. When tech arrived the unit was dead. No voltage at control. No voltage from incoming power supply. removed and replace control board, inspected unit. Instructed customer to have electrical supply fixed. Unit functions as designed.

Daniel L.

Whirlpool Washer - Model # WTW5000DW1 Problem Description: Customer was having issue with unit starting up but not actually starting selected cycle. Service Performed: Specialist performed diagnosis and found main control not sending proper voltage to motor. removed and replaced ( W11158831 Control) - & (Motor-WPw10006487) . Unit is getting proper voltage an motor is responding. Tested and re calibrated it. All works fine . Job Completed

Cher .

Maytag washer model number MHW3505FW, unit is making a sizzling noise when spinning and another weird noise. When tech arrived the unit was making strange sound. Found the bolt on the stater plate loose making stater make strange sound when turning. Secured bolt and tested unit. Unit functions normal now.

Cher .

Maytag refrigerator model number MFI2569VEM, unit is not cooling in both compartments. Pre-ordered Wpw10310240/cntrl-elec, Wpw10197428/start-dev, W10850438/motor-evap. When tech arrived unit is not cooling removed and replaced parts ordered. Ran diagnostic test again and compressor wont fire up. Ordering W10160407/compressor and WPW10143759/drier-uv. On return visit tech removed and replaced parts ordered ran test and unit kicked on and started to cool advised customer to wait 48 hours to reach normal temp.

Cher .

Kitchen-aid refrigerator model number KSF26C6XYY04. unit is not cooling. When tech arrived customer stated that freezer was not cooling properly he checked temp in freezer and had 42 degrees WP2315549 70 found evaporator fan not turning on had constant 120v ordrng 1 WP2315549 (motor-evap), On return visit customer turned her icemaker back on so water was leaking inside freezer and ice continuing to melt torwards auger motor as of right now it’s working, removed and replaced fan retested job complete unit now cooling as designed.

Cher .

Maytag washer model number MVWX655DW1, washer fills and doesn't advance. When tech arrived customer stated unit does not finish cycles, tech tested unit and was having trouble going from agitate to spin and was giving basket speed fault sensor error found unit has bad shifter ordering; ordrng 1 SHIFTER (SHIFTER), ON return visit tech removed and replaced part and tested unit and it now works as designed. Completes cycles.

Allare K.

Worked on the

Cher .

Kitchen-aid cooktop model KGCU483VSS02, front left and back middle burners are not igniting. When tech arrived the front left and back middle burner switches are broken there for not engaging spark module to turn on cracked down the center of the switch need two switches W10402611; ordrng 1 W10402611 (manifold). On return visit tech removed and replaced parts. retested job complete all burners now ignite as designed.

Cher .

Maytage refrigerator model number MFC2062FEZ01, freezing food in fridge and ice maker is just making one big block of ice. Pre-ordered Wpw10594329/control, Wpw10224292/harns-wire, W10884390/icemaker and Wpw10420083/valve. When tech arrived customer stated unit does not make and gets frost in freezer and moisture in fridge, also states top shelf is broken. Tech lowered legs now unit creates a nice tights seal then had air leak on freezer side also cycled icemaker got no water removed filter and installed bypass still no water found unit has no water pressure to the unit informed customer to call a plumber or to service his soft water system leaving icemaker off.

Cher .

Kitchen-aid refrigerator model number KRMF706ESS01, unit is making aloud humming noise. Pre-ordered W11087438/motor Harness Refer and Wpw10389152/support. When tech arrived he checked unit found frosted over FC evaporator. Ran test 6 got 03. Test38 Sh no resposne. Form heater. Connections are intact. Unit needs controls and evap fan motor with harness, will need to defrost unit before repair. ordrng 1 W10894103 (CNTRL ELEC UI) and 1 W11109595 (MOTOR EVAP) and 1 WPW10675033 (CNTRL ELEC). ON return visit tech removed and replaced both controls also removed and replaced freezer evaporator and relocated thermistor and defrosted evaporator unit now working as designed also changed filter and purged water line job complete.

Cher .

Whirlpool dishwasher model number WDT720PADM0, the racks will not stay up. Pre-ordered 4 Wp8268655/wheel, 2 Wpw10082861/stops and Wp8575897/wheel-tub. When tech arrived the top rack’s would not stay in. Found wheels cracked and stopper is cracked. Installed all four wheels and stoppers and tested unit now works as designed.

Cher .

Whirlpool oven model number WFG361LVB1, ignitor doesn't work in the unit and there's a clicking noise inside unit. Pre-ordered Wp9758079/igntr-oven and Wpw10701462/harns-wire. When tech arrived the oven would not ignite. When put in baking mode there was arcing but not at igniter. Removed and replaced igniter and wire harness. Faulty installation on wire harness cause short and circuit. Unit functions as designed.

Cher .

Whirlpool washer model number WTW5000DW, unit is making a noise. Pre-ordered W11035751/gearcase, W10721967/cam and W10876600/pump-water. When tech arrived the unit was making a strange sound while washing. Found the camp worn down and making bad noises. Removed and replaced camera and tested unit. Unit functions normal now.

Cher .

Whirlpool dishwasher model number WDT970SAHZ0, not cleaning dishes properly. When tech arrived he found smell continues after trying different soap and hotter water. Replacing motor and pump; ordering 1 W10876537 (drain pump) and 1 W11087376 (pump&motor). On return visit tech removed and replaced parts and retested unit and it works as designed now and no longer has a weird smell.

Cher .

Maytag washer model number MHW8000AG0, washer is leaking. When tech arrived he found flow meter is leaking; ordrng 1 WPW10110225 (flowmeter). On return visit tech replaced flow meter. Unit works as designed.

Cher .

Maytag microwave model number MMV4205FZ3, open close error keeps popping up. Pre-ordered Wpw10156813/interlock Bottom, Wp8206419/interlock and 3 W10727360/microswitch. When tech arrived he removed and replaced parts pre ordered ran diagnostic and unit works as designed.

Cher .

Maytag dryer model number MGDB835DW4, there's no operation. When tech arrived customer state that unit is not starting. Checked unit and tested. Unit was binding up and not spinning. Disassembled unit and jumpers out door switch and plugged in unit. Raise centrifugal switch and motor started up. Assembled drum and applied same process and drum started spinning. Assembled whole unit and test. Unit is working as design.

Cher .

Whirlpool washer model number WTW5000DW1, unit is not draining water from clothes. When tech arrived customer states that unit is not draining. Checked unit and ran diagnostics and found error codes F7-E7 F7-E6. Tried to calibrated unit and it’s not completing calibration. During diagnostics at the point of agitation it doesn’t complete it and unit shuts off. Ordered parts.; 1 W11116590/CONTROL-ELECT and 1 W11158831/CAPACITOR. ON return visit tech removed and replaced console, control and capacitor. Calibrated unit and ran daignositcs. Unit is working as designed.

Cher .

Whirlpool washer model number WTW4816FW1, washer does not agitate and not cleaning the clothes. Pre-ordered W10772621 (screw) and 1 WP3951632 (agitator) When tech arrived customer states that unit is not agitating. Checked unit and agitator is stripped. Ran diagnostics and passed no error codes. Removed and replaced parts pre-ordered. Unit works as designed.

Daniel L.

KItchen-AId - Model # KSSS48QKB00 Service Performed: Customer was having issue with unit not sealing correctly, specialist performed diagnosis and found door tweaked. Door was adjusted and fixed -- no door assembly is available for this model. Job completed.

Cher .

Whirlpool refrigerator model number KSRP25FNSS00, freezer is not freezing properly icemaker wont make ice. Pre-ordered 2198597/ICEMAKER ASSY and W10225581/defrost Bimetal. When tech arrived customer states that unit is not making ice. Checked unit and replaced ice maker and ice maker cycled. Took temperature reading and found the freezer temperature off. Checked unit compressor and it’s way to hot. Ordered parts. ; 1 W10309994 (compressor), 1 W10843121 (drier-tube), (CwC), 1 WP2188823 (evaporator), On return visit sent sealed system tech and he removed and replaced parts ordered. Ran diagnostic and unit now cools as designed.

Cher .

Whirlpool refrigerator model number WRS325SDHZ00, Freezer is freezing everything. When tech arrived customer complaint is that unit fresh food section is freezing food. Checked unit and found the evaporator motor not working. Also found the diffuser iced up. Ordered parts.; ordrng 1 W10911770 (HARNESS WIRE) and 1 W11236848 (DIFFUSER) and 1 WP2315549 (motor-evap), ON return visit removed and replaced parts ordered. Ran diagnostic unit works as designed.

Cher .

Whirlpool washer model number WTW8240YW, unit is making loud noise. Pre-ordered W10435302/bearing. When tech arrived customer states washer makes grinding noise. Spun tub and can hear bearings making noise.Replaced bearing kit. Calibrated unit and ran through auto diagnostics. No faults, no unusual noises coming from unit. Unit completed each cycle without issue. Bearing noise is now gone. Unit works as designed.

Cher .

Jenn-air range model number JGCP636ADP, one burner is not working properly. Pre-ordered 74007734/BURNER ASYs, 74007735/BURNER ASY and 74007734/BURNER ASY. When tech arrived he replaced ignitors and holder assemblies replaced 4 burner assemblies and ignitors.Cleared obstructions from office holes All burners burn evenly. Unit works as designed.

Cher .

Whirlpool microwave model number WMH53520CS7, unit is running all the time. Pre-ordered Wp8206419/interlock Top, Wpw10156813/interlock and 3 Wpw10156813/interlock. When tech arrived customer states open door light was on for about a week and now unit will not shut off. Killed power to unit, replaced door switches and reassembled. Tested with magic bar. Unit works as designed.

Cher .

Maytag dryer model number MGDX655DW2, not leveled. When tech arrived the complaint was unit wobbles when spinning, he secured heater exhaust vent to unit. Unit operates as intended.

Cher .

Maytag washer model number MVWX655DW1, water on cold cycle is hot and doesn't spin and takes forever to drain. Pre-ordered W11127357/housing and W10876600/pump-water. When tech arrived he found inlet water lines to be on them wrong valves. Correctly installed water lines and ran through diagnostics. Found no faults. Customer instructed on loading procedure. Unit works as designed.

Cher .

Whirlpool refrigerator model number GSS30C6EYF03, unit not making any ice. Pre-ordered Wpw10251076/icemaker. When tech arrived he complaint is unit is not making any ice but is dispensing water. Tested water lines for possible cracks no cracks or breaks lines are holding vacuum. Removed cover to ice maker found ice maker seized in position ice maker is bad. Removed and replaced icemaker pre-ordered. Unit works as designed.

Randy C.

MAYTAG DRYER MEDC215EW1. COMPLAINT NOT HEATING NOT DRYING. Cycled unit and found unit it not heating. Accessed fuses and found open cut off causing it not to heat. Replaced fuse. Retested it and it cycles and heats now job comp; used 1 W10480709 (CUTOFF-TML)

Randy C.

WHIRLPOOL WASHER MODEL VAW3584GW0 NOT WASHING PROPERLY. Cycled unit through test cycle and found unit with door latch error causing unit not to advance through wash. Strike to latch misaligned not making proper contact. secured both strike and latch. Retested it through test cycle and it passed all tests with no errors.

Randy C.

whirlpool refrigerator JS48CXDUDB00 COMPLAINT IS ICE MAKER NOT WORKING AND NOT DISPENSING WATER. No water or ice from the unit. The actuator button IS not engaging. The lights on the led are flickering. The ice dispenser is operating. Paddle not responsive for water. The control is not responding to commands, ice water selection, and filter reset. ordering 1 WPW10151237 (cntrl-UI ) and 1 WPW10260622 (PADDLES). Installed new parts on unit and unit still doing the same thing. While testing can hear relay on main board clicking on and off. (relay contacts burnt and not holding or fully engaging), Error is coming from main board and will need to be replaced. Need Niagra board to ensure is compatible with new main board; ordrng 1 WP2318054 (cntrl-elec) and 1 WPW10219462 (MAIN BOARD) .Installed new board kit on unit. Retested it and unit paddles are now working. Unit tested normal.

Randy C.

WHIRLPOOL WASHER MODEL WTW8900BC0 NOISE DURING THE SPIN CYCLE. PRE ORDERED a W10435302 (BEARING). Found unit making noise at bearing . Unit has bad bearing. Replaced with new bearing kit. Retested it and unit passed all tests with no errors or noise.

Daniel L.

Whirlpool Refrigerator - Model # WRF540CWBM00 Service Performed: Customer had issue with unit not making ice. Specialist performed diagnosis and determined that the refrigerator had bad water inlet valve and ice maker. Both (W10884390- ICEMAKER) & (WPW10420083- VALVE) were removed and replaced. Unit is now working properly. All components work properly. Job completed.

Daniel L.

Kitchen-Aid Refrigerator - Model # KFCS22EVMS4 Service Performed: Customer was having issue with refrigerator seal being torn. Pre-ID department ordered a gasket for specialist to have on first initial visit, Removed and replaced with new gasket/seal (W10443241) . Tested door functionality and everything checks ok. Job Completed.

Daniel L.

Whirlpool Range- Model # WFG540H0ES1 Service Performed: Customer has issue with bake option not working on unit. Unit has light that turns on but nothing happens after that. Specialist performed diagnosis and found no power in red or white wire from control. Electrical Control (WPW10349742) was removed and replaced. Unit was tested and all components are working normally. Job Completed

Daniel L.

Whirlpool Refrigerator- Model # WFW7590FW Service Performed : Customer had issue with unit refrigerator gasket split on flap. Needs entire gasket (W10830274) replaced. Part was replaced and specialist removed wrinkles . Advised customer to leave doors closed for at least 4 hours. Unit is sealing properly. Job Completed--

Daniel L.

Whirlpool Refrigerator- Model # WRT111SFDM03 Service Performed: Customer was having issue with a loud noise coming from the fan section. Specialist performed diagnosis and a frozen drain and ice around evaporator cover not the evaporator itself. Tech deiced drain, diffuser and covers . Instructed customer to keep doors closed tightly. Unit is properly cooling. Job completed

Daniel L.

Kitchen-AId Refrigerator- Model # KSCS25INSS00 Service Performed: Customer was having issue with the temperatures not being accurate. Specialist performed diagnosis and determined that all cooling components including the compressor are functioning properly. Condenser is plugged in as well . Nothing wrong with the unit. Informed customer to clean condenser every 2 months. Job Completed.

Daniel L.

Kitchen-AId Refrigerator - Model # KBFC42FTS03 Service Performed: Customer was having issue with unit beeping and temperatures changing after control has been replaced by different company . Removed and replaced control box. Tested unit and all components function properly. Job Completed.

Daniel L.

Roper Washer- Model # RTW4516FW1 Service Performed: Customer as having issue with the washer leaking during cycle and making a screeching noise. Specialist performed diagnosis and found the drain backing up which was causing the leak. Washer's pulley was also rubbing on the cover of the unit as well causing the loud noise. Cover was fixed and unit tested. All functions are normal. Job Completed

Daniel L.

Kitchen-Aid Refrigerator- Model # KFIS29PBMS00 Service Performed: Customer had issue with compressor making a loud whining noise. Specialist performed a diagnosis and found unit has an ice build up by adapter assembly in refrigerator compartment and deli drawer display is shorted. Need to replace main control kit and adapter kit per service pointer for ice build up. Need to replace deli drawer cover assembly for shorted display and led. Removed and replaced adapter kit, deli cover assembly, and control board kit. Tested unit. All tests good. ; Job Completed,

Daniel L.

Kitchen- Aid Refrigerator - Model # KBFA25ERSS01 Service Performed: Customer was having issue with the unit leaking in the rear and that the refrigerator was not making ice or dispensing water. Specialist found fill line to ice maker leaking at rear clamp. Tightened clamp and cycled ice maker and there are no leaks. Customer had installed a defective water filter causing the no water issue. Specialist gave customer correct part number for filter. All tests good.

Daniel L.

Maytag Microwave- Model # MMV4206FZ3 Service Performed: Customer was having issue with microwave giving a "L" error code and not starting. Diagnosis by specialist found that there was a failed door switch causing unit not to start. Removed and replaced door switch. Tested unit. All tests good. Customer also concerned with cracking on door. I instructed customer it would be considered cosmetic and doesn’t effect the function of unit. The microwave is close to cooktop of oven causing excessive heat on door and instructed customer on the importance of using vent fan. ; used 1 W10727360 (MICROSWITCH) from stock, Job Cmpltd,

Daniel L.

Maytag Washer - Model # MVWX655DW1 Service Performed: Customer was having issue with unit shaking too much during cycle & that the tub was lopsided. Specialist performed diagnosis and determined that the cause of these issues was because the gear case shaft had dropped down, allowing the pulley to rub on the belt shield of the unit. Both the belt and cam have been damaged and need to be replaced. Removed and replaced gear case, belt, and cam. W10721967 (cam); W11035751 (GEARCASE); WPW10006384 (BELT) Tested unit and calibrated. All tests good. ; Job Cmpltd,

Daniel L.

Whirlpool Dishwasher - Model # WDF520PADB7 Service performed: Customer was having issue with dishwasher not starting the cycle after desired wash was selected. Specialist performed a diagnosis and was able to find a stuck float switch that was causing this issue. The out of position float was removed and reinstalled properly. Float is still in good condition. Tested unit. All functions work accordingly. Job completed

Daniel L.

Whirlpool Refrigerator - Model # WRS325FDAM04 Service Performed: Customer was having issue with the freezer door not closing without any type of force. Specialist replaced both the (WP2182179 - Cam-Door) & (W11049959-Hinge) from truck stock. Bottom door cam of the freezer was greased and tested. Unit functions properly. Job Completed.

Daniel L.

Maytag Washer - Model # MVWC415EW1 Service Performed: Customer was having issue with unit not draining water at end of cycle . During diagnosis of the unit the specialist found a motor fault code which showed that main control board and the motor were having communication issues, Specialist replaced both parts (W10832724- MOTOR) & (W11131700- Control harness) . Tested and re- calibrated unit. Cleared all code. All components working properly . Job Completed.

Daniel L.

Whirlpool Refrigerator- Model # GI6SARXXF06 Service Performed: Customer was having issue with freezer compartment icing up. Specialist diagnosed the refrigerator and found the light inside not working and an air leak inside the unit building up frost and causing door switch to stick. Specialist heat treated the gasket . Verified that seal is proper and adequate. Light operation is normal . All components work. Job Completed

Daniel L.

Whirlpool Refrigerator - Model # WRS571CIDM01 Service Performed: Customer is having issue with unit getting too cold. Specialist performed diagnosis and determined that damper is working properly, Customer informed tech that part had been replaced 3 times. Refrigerator temperature settings were set at 45 degrees at the time of appointment. Further diagnosis of the unit showed that the food temperatures inside range from 43 - 47 degrees which is normal for this setting . Unit is working properly and all components work as well. Job Completed.

Daniel L.

Maytag Washer- Model # MHWE450WW02 Service Performed: Customer had issue with a foul moldy smell coming from unit. Specialist wasn't able to to verify that smell came from mold. Informed customer that if the unit does have mold issue--it would have to build up on components for it to be replaced. Whirlpool will contact customer with resolution.

Daniel L.

Whirlpool Refrigerator - Model # WRS576FIDM01 Service performed: Customer was having issues removing water filter from refrigerator. Specialist was able to remove stuck filter and purge water out. Unit is working perfect. All components tested okay. Job Completed

Daniel L.

Kitchen-AId Dishwasher - Model # KDTM354DSS5 Service Performed: Customer was having trouble cleaning dishwasher door (leaving too many streaks). Specialist informed customer to use stainless steal cleaner . Attempt to get panel replaced denied by whirlpool . Job Complete

Daniel L.

Whirlpool Washer- Model # WTW4816FW1 Service Performed: Customer was having issue with the washer shaking tremendously during cycle. Specialist performed diagnosis and determined that the shock retainer was damaged. Replaced Shock Retainer with one from stock. Adjusted leveling legs, tested unit with towels. No abnormal vibration coming from the unit. Job Completed.

Daniel L.

Maytag Washer - Model # MVWB835DW1 Service Performed: Unit is having issue of not heating during dry cycle. Specialist performed diagnosis and found an open Thermal Fuse ( WP3392519) which was replaced by one in truck stock. Tested unit and all components tested good. Job Completed.

Daniel L.

Maytag Washer- MVWB835DW1 SERVICE PERFORMED: Unit is not getting enough water for cycle. Specialist ran diagnostics and found F0E3 error code suggesting the unit is getting overloaded before the cycle starts . Checked water level and it was up to standards. Instructed customer on proper use of the unit and to not fill the entire tub with clothes. Unit is working as designed. Job Complete.

Cher .

Whirlpool dryer model number WFW8640BW0, mildew smell from washer. Pre-ordered Wpw10340443/bellow. When tech arrived customer states smell in washer. NO faults found in diagnostics. Found minor obstructions in bellow drain. Found smell protruding from drain stand pipe approx 10-15 seconds after drain cycle initiated. Recommended home owner call a plumber. Customer okayed. Job completed.

Daniel L.

Whirlpool Refrigerator - MODEL # KDTM354DSS4 Service performed: Unit had issues with dispenser not closing properly, Specialist determined that the dispenser seal had broken off. Replaced with truck stock Dispenser Assembly (W1086100) . Unit is now working as designed . Job completed

Cher .

Whirlpool refrigerator model number WRF767SDEM01, unit not cooling fridge and no condensation in freezer. Fridge is at 51 degrees. When tech arrived he found unit is not cooling on fridge side, found ref evap cover full of frost Need to order new sensor and main board; 1 W10843055 (cntrl-elec) and 1 W11033168 (FAN HARNESS SENSOR ) On return visit tech used heat gun to defrost evap and cover and drain tube, replaced fan harness. Pulled unit out using floor protection. Replaced main control board reinstalled fridge. Unit is working and started to cool advised client to allow 24 hrs for unit reach proper temp.

Cher .

Whirlpool washer model number WTW5000DW, washer is not draining water. Pre-ordered W10876600/pump-water. When tech arrived unit was not draining Found faulty drain pump Replaced drain pump Calibrated washer Ran a self test cycle Found error codes of off balance and overload and too many suds advised and showed client how to load washer showed client how much soap to use. Unit is working and washing properly.

Cher .

Kitchen-aid refrigerator model number KRFC300ESS01, freezer lights went out and temperature dropped and everything is frost bit. Pre-ordered 12002646/LIGHT SWITCH and W10911102/harness. When tech arrived he found freezer door light is now working and building up frost found door not sealing properly, used heat to soften up the gasket, replaced and install light switch. Unit is working and doors are closing properly.

Cher .

Whirlpool refrigerator model number WRF535SWHZ00, on top right door rubber is starting to come off. Pre-ordered W10830162/gasket-fip. When tech arrived he removed and replaced door gasket used heat gun to soften up the gasket and door is now closing and sealing properly. Unit is cooling unit now functions as designed.

Cher .

Whirlpool freezer model number KSSS36MDX05, ice machine not producing ice water is leaking and drip pan under fridge is broken. Freezer doesn't keep food cold. When tech arrived he found unit is not cooling properly and leaking water and no frost pattern on freezer evap and found heater with corrosion, needs complete sealed system repair Also drain pan is damaged. Informed customer of diagnosis.

Daniel L.

Whirlpool Cook-top - Model # KCGS556ESS01 Service Performed: Customer is stating that the unit leaks gas. Specialist pulled top and turned gas on as well. Unit is working normally. No leaks found as well. All five burners are operating normally. Some of the burners were not in alignment properly and could have caused a partial burn. Unit is working as designed. Job Completed.

Cher .

Ikea washer model number IUD8500BX0, dripping from underneath. Pre-ordered Wpw10455260/pump&motor. When tech arrived he found unit leaking water from diverted valve removed and replaced pump motor assy. Ran a self test diagnostics cycle and unit completed with no issues. No water leaking at this time. Unit works as designed.

Cher .

Maytag washer model number MVWX655DW1, unit is not filling up all the way. When tech arrived he found unit does not fill up with water properly Put unit into test mode and found door lock error Need to order parts; ordrng 1 W10838613 (latch) and 1 W11116592 (CONTROL). On return visit he removed and replaced the parts ordered and calibrated washer ran a self test cycle, unit completed with no issues, unit is working and filling up with water properly.

Daniel L.

Whirlpool Dryer - Model # WGD90HEFW0 Service Performed: Unit is making a loud screeching noise during drying cycle, Specialist performed diagnosis and determined that units Idler Bearing Assembly ( 279640) is squealing. Replaced the Idler Wheel with one from truck stock. Tested operations and unit is now working as designed. job Completed.

Cher .

Kitchen-aid oven model number KOCE507ESS05, seal to oven is torn. Pre-ordered W10856596/gasket-ovn. When tech arrived he found gasket torn so he removed and replaced part showed customer how to properly use self clean cycle advised to remove racks for clean cycle. Unit is working as designed.

Cher .

Whirlpool range model number WFG320M0BW0, leaking gas from oven when turned on. When tech arrived he found the unit not operating. checked ignitor. It glows but only getting 2.0 amps. Needs new ignitor. Removed and replaced tested unit all ops checked good ; used 1 12400035 (IGNITER,OVEN) from stock.

Daniel L.

Whirlpool Refrigerator - Model # WRX735SDHZ00 Service Performed: Unit was having issues cooling . Specialist performed diagnosis and determined that the compressor compartment including the condenser were working fine. No type of leak detected . No leak found with UV light or inspection goggles. Ice-block coming down from upper right-hand corner as capillary tube came down to the front of the evaporator. Documented issue with Whirlpool engineering department and they informed specialist that unit is not repairable. Job Completed

Cher .

Maytag washer model number MVWB835DW0, unit is not draining. Pre-ordered Wpw10581874/pump-water. When tech arrived customer stated the unit isn’t spinning the water out of the clothes in the cycle, but will when customer does a drain and spin. Checked errors and found a f0e3 overload error. Customer showed me where they fills it to and sounds like they load unit properly. Ran auto test and GEARCASE was making grinding. Needs new GEARCASE 1 W10811956 (gearcase). On return visit tech removed and replaced gearcase. Calibrated and ran auto test all ops checked good.

Cher .

Kitchen-aid refrigerator model number KRMF706ESS01, fresh food drawer display is not illuminating. Pre-ordered Wpw10769076/cntrl-elec. When tech arrived found the panel for the pantry drawer out. Once I popped old control out noticed that the wires have corroded and pulled out of the connector. Needs new wires, not separate needs new door. The ice was melting from bucket and thats what caused water to get inside the pantry control. Needs new fan as well ; ordrng 1 W10815669 (dor-fip ss) and 1 W10846539 (fan). On return visit removed and replaced parts ordered ran through diagnostic and unit works as designed.

Cher .

Whirlpool dishwasher model number WDT720PADM3, no water is getting pumped in during wash. Pre-ordered Wpw10671941/pump&motor. When tech arrived he found unit filling with water and then nothing from there besides drain. Checked power to motor and found it getting power and no ops. Removed and replaced pump&motor. Unit works as designed.

Cher .

Whirlpool refrigerator model number WRT311FZDM00, unit is not getting cold. Pre-ordered W10225581/defrost Bimetal, Wp2315539/motor-evap and Wpw10352689/cntrl-elec. When tech arrived unit getting warm. Inspected and found fan not running. And evap frosted. Replaced defrost bimetal and fan and tested unit. Unit now functions as designed.

Daniel L.

WHIRLPOOL ELECTRIC DRYER-MODEL # WGT4027EW0 SERVICE PERFORMED: Customer was stating unit was taking too long to dry. Specialist found all componenets working properly. Unit has proper airflow and specialist verified with a vent tester. Unit passed. Job Completed

Cher .

Whirlpool washer model number WFW92HEFC0, the drain and spin cycle are not working properly. When tech arrived unit had long drain code. Inspected and found drain pump with a loose connection preventing it from turning on. Secured connection and tested unit. Unit functions normal now.

Cher .

Whirlpool refrigerator model number WSF26C2EXY02, unit cooling issue and unit makes noise. Pre-ordered W10814173/diffuser. When tech arrived customer complained there was frsot building up in FC. Unit was unplugged. Measured temps. 42F in RC 4 in FC. Found temp presets to RC 40 and FC 5. Set temps to recommended settings. Contacted tech line and discussed issue. The only correction available after all tests was to change test 7 from 01 to 02 which would change defrost from 96 hour defrost mode to 8 hour defrost time. Per tech line unit is functioning as designed.

Cher .

Kitchen-aid cooktop model number KGCK306VSS02, safety issue whirlpool requesting documentation. When tech arrived unit had caught fire. Customer has video of issue. Inspected and found switch harness for front left burner was shorting on gas tube and caused a hole in tube igniting gas causing fire. Unit sustained fire damage. Will need new core parts to function as designed, to include valves, harness, burner head, office holders and seals for all positions. Contacted whirlpool to document findings.

Cher .

Whirlpool compactor model number GC900QPPB6, unit is not starting. When tech arrived start switch on control is completely locked out and will not engage unit ordering control 1 WP9871824 (switch-off). On return visit tech removed and replaced switch. Ran diagnostic test unit is now working as designed.

Daniel L.

Whirlpool Washer - MODEL # WGT4027EW0 SERVICE PERFORMED: , Customer states that unit is not agitating. Checked unit and checked agitator for damages ran several cycles as well. Raised lid an placed a crew driver on lid switch. Unit is agitating properly. Unit is working as designed. job completed

Randy C.

roper washer model RTW4516FW washer is not powering on. Complaint is that the units are not functioning properly whatsoever had no power test the wall outlet for proper voltage tester control controls getting 120 VAC control needs to be replaced; ordrng 1 W11124712 (CNTRL). Replaced all control of new control tested unit unit checks OK were no issues job is complete

Daniel L.

Whirlpool Dryer- Model # WGT4027EW0 Service Performed: Unit was taking too long to dry clothes during cycle. Specialist performed diagnosis on unit and components - Nothing needs to be replaced . Unit has proper air flow. Verified with Vent Tester. Unit is working as designed. Job Completed.

Randy C.

Jenn-air Oven model JJW2430DS00. ERROR CODES E1 AND F2. Unit is repeating same error as previous repair. Console is failing and will need to be replaced. Connector are seated correctly on board. Per tech sheet to replace console. Will also need main board to ensure product is reading all components.; ordrng 1 W11179310 (MAIN BOAR) and 1 W11236887 (CONSOLE). , Installed new parts on unit. Retested it and it passed all tests with no error.

Daniel L.

Kitchen-Aid Dishwasher- Model # KDTM504EPA0 Service Performed: Unit was having upper rack issues. Racks were not staying up or sliding out properly. Specialist determined unit had a broken right side adjuster. Tech replaced the (TRACKS W11048936) & (9WPW10546503 ADJUSTER)S from truck stock. Assembled unit and ran diagnostics. Unit is now working as designed- job completed

Randy C.

maytag washer model MVWC565FW1 not spinning clothes at the end of the cycle. Found unit with shifter error causing it not to spin. Cycled it through test cycle and found motor humming. Tested motor and found bad winding causing it not to spin. Trac on shifter slightly out of range and will also need to be replaced.; ordrng 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11158831 (CAPACITOR) Installed new parts on unit. Retested it and it passed all tests with no errors

Daniel L.

Whirlpool Refrigerator - Model # WRX735SDHZ00 Service Performed: Unit was not dispensing any ice. Specialist performed diagnosis - checked and removed ice bin. Specialist also jumped ice maker battery and it started to cycle. Unit does not need ice-maker replaced. Tested unit - Ice maker is filling up properly,. Specialist checked with customer days later and confirmed unit is still working fine. Job Completed.

Randy C.

whirlpool dryer WGD72HEDW WHITE PAINT IS CHIPPING - STATIONARY PORTION INSIDE. , Found paint has lifted from front door bulkhead. Paint is lifting to the right of lint trap. Paint lifting is considered cosmetic and cannot replace panel. In ordered for it to be repair their is paint kit. Did find nylon surrounding thermistor. Removed and cleared threading. Re installed and secured thermistor in place. Unit is cycling and heating.

Daniel L.

Whirlpool Dryer - Model # LDG9206AAE Service Performed: Unit was having a loud rattling noise during the drying cycle. Specialist performed diagnosis and determined Blower Wheel (Y303836) was failing and causing noise. Replaced with one from truck stock (Y303836) tested unit. Everything is working correctly. Job Compltd.

Randy C.

DRYER WHIRLPOOL MODEL MGDX655DW2 Long dry time. Cycled unit and found it not heating causing long run times. Accessed fuse and found open thermal fuse causing it not to heat. Replaced fuse. Retested it and it passed all tests with no errors. Job comp; used 1 WP3392519 (THERMAL FUSE) from stock job complete.

Daniel L.

Kitchen-Aid Dishwasher - Model # KDFE304DSS0 Service Performed: Unit was not starting cycle or lighting up. Specialist found unit OWI sensor failing. Unit was also only allowing cold water into unit. Removed toe panel and replaced OWI sensor with a brand new one (WPW10705575 -OWI SENSOR). Tested dishwasher operations and unit passed. Job completed.

Randy C.

kitchen aid refrigerator. model # KRMF706ESS01 . Ice maker is not making ice. Cycled unit through tests cycle and found ice maker with e2 indicating motor out of position causing it not to make ice. Ran test 45 and unit did not fill. VAlve has bad solenoid and will also need to be replaced; ordrng 1 W10917790 (icemaker) and 1 WPW10341329 (water valve assy). Installed new parts on unit. Ice maker cycle and filled with no errros. Job Complete

Daniel L.

Whirlpool Dryer - Model # WGD97HEXW1 Service Performed : Unit had high pitched noise issue. Specialist found idler pulley noisy, Verified idler was seizing not and turning, causing the high pitched noise. Belt rollers (4392067) changed, removed top and front panels as well as the drum belt, drum and all rollers. Vacuumed dryer lint. Installed new pulley, 4 rollers and new belt on drum. Reinstalled front and top panels test dryer operation ok at this time; used 1 4392067 (DRYER REPAIR KIT) from stock, Job Cmpltd,

Randy C.

whirlpool refrigerator model WRB322DMBW00. not cooling. inspected all cooling parts and found unit due around evaporator, unit has leak in evaporator, and will also need to be replaced.; ordrng 1 WPW10317013 (evaporator). Installed new parts evaporator, service stub, up drier, pulled vacuum, recharged system. Inspected for leaks and found none. Unit is now cooling in both sections

Daniel L.

Whirlpool Washer- Model # WFW97HEXW2 Service Performed : Unit is leaving clothes wet and soapy. Specialist ran diagnostics and found an Oversuds error code, a F5E2 (DOOR LOCK) & F1E2 (Main control error) as well. Tech verified no components need to be replaced. Cleared fault codes. Tested unit and it passed. Putting too much soap can lead to clothes not drying properly and unusual draining from the unit.

Randy C.

Amana Refrigerator model ASD2575BRS01 . not cooling or freezing complete cooling loss. Upon arrival found unit not cooling in either section. Accessed unit and found compressor extremely hot. Inspected windings and found them out of range causing it not to cool. Unit is going to need a new compressor.; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer). , Installed new parts, service stub, up drier, pulled vacuum, recharged system. Inspected for leaks and found none. Unt is now cooling in both sections

Daniel L.

Maytag Washer- Model # MVWX655DW1 Service Performed: Unit was having issue with lock light staying on after unit is finished with cycle-- nor does the lid of the actual unit unlock as well. This was happening to the customer intermittently. Control was failing and causing latching problems for lid and Transmission is skipping gears when coming to a stop. Unit had (W11116592 - CONTROL) & (W11035751- Gearcase) were both replaced. Unit tested good. Job completed.

Randy C.

WHIRLPOOL REFRIGERATOR MODEL WRX988SIBM01. 4 DOOR FRENCH DOOR REFRIGERATOR FAN OR MOTOR IS LOUD WHEN RUNNING ICE MAKER IS NOT WORKING. RC not cooling correctly . I diagnosed the unit , found shorted evaporator thermistor . The evaporator is covered with frost . ordrng 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire) and 1 WPW10389152 (support). Replaced the Evaporator motor , wire harness and support . All functions checked good . No leaks

Daniel L.

Whirlpool Washer- Model # WTW4950XW3 Service Performed: Unit had an issue with being noisy and not finishing the selected cycle. Specialist performed a diagnosis and determined that tub seal has failed and water has been leaking down into the transmission, bearing and actuator damaging components as a result. Specialist replaced Actuator (WPW10006355) with a brand new one from truck stock. Tested unit and tested fine. Job Completed.

Daniel L.

Whirlpool Refrigerator - Model # WRF535SMBM00 SERVICE PERFORMED: Unit ice-maker won't turn off. Specialist found internal break inside the ice-maker causing the ice level arm to not turn off. Which allowed for unit to continuously make ice . Replaced with brand new Ice-maker from truck stock 9W10884390)

Randy C.

Ice maker screw came out of the unit while dispensing. Upon arriving to customers home customer stated that ice door fell off replaced with ice door repair kit tested unit unit checks OK used 1 W10823377 (MECHANISM DELAY)

Cher .

Whirlpool refrigerator model number KRFC704FSS00, unit not making ice and temperature issue. Pre-ordered W10865728/condenser. When tech arrived he removed and replaced part ordered ran test and unit functions as designed.

Randy C.

MAYTAG WASHER

Cher .

Maytag washer model number MVWC565FW1, unit is stuck on spin cycle and is making a loud noise. When tech customer states that spin cycle was taking longer then ten minutes so they canceled cycle and clothes were wet instructed customer they have to let unit run and finish the cycle and on use and care no error codes and ran unit threw diagnosis no issues went threw all function as designed refereed to use and care guide.

Cher .

Whirlpool refrigerator model number WRX735SDBM02, not making ice. Pre-ordered W10882923/icemaker. When tech arrived the unit was not making ice but there was a large block of ice in the ice bucket. Found icemaker mold cracked and leaking into bucket causing a large chunk of ice in pocket. Removed and replaced ice maker and tested unit. Unit functions normal.

Daniel L.

AMANA REFRIGERATOR - MODEL # SERVICE PERFORMED - Unit had issue with ice maker bin being stuck and leaking water . Specialist found ice maker is double filling. Ice bin was frozen in place and had to be defrosted. Removed and replaced with new Ice maker W10882923. cycled unit, tested excellent. Job comptd.

Cher .

Whirlpool refrigerator model number MFX2570AEM3, unit having cooling issues. When tech arrived there was frost building up in the freezer. Found freezer door not closing because ball bearings were missing on freeze rails. Also found unit at frozen drain line. Unit needs new freezer rails a new drain tube.; ordrng 1 W10619951 (drain tube) and 2 WPW10120018 (slide rail (frz))s. On return visit tech removed and replaced parts listed ran test and unit functions as designed.

Cher .

Whirlpool dryer model number WTW5000DW1, unit makes loud sound during wash cycle. When tech arrived the unit was not washing it was only making strange noises and wash cycle. Put unit in automatic test cycle and motor just humming. Notice capacitor was swollen. Unit needs new motor and new capacitor; ordrng 1 W11158831 (CaP) and 1 WPW10006487 (motor-drve). ON return visit tech removed and replaced parts listed ran test and unit now works as designed.

Cher .

Whirlpool washer model number WTW5000DW1, gage for washing doesn't wash on heavy duty. When tech arrived the unit was giving a long fill fault code and would only work on the setting with the smallest amount of water. Found loose connection at Coldwater solenoid causing Long fill. Secure connection and tested unit. Unit functions normal now.

Cher .

Whirlpool microwave oven model number KEMS379BSS00, isn't heating but its counting down time. wont go above 350 degrees. When tech arrived he found the unit would not heat and would run away temp in the oven. Unit needs new control board. ordrng 1 W10570034 (panl-cntrl) and 1 WPW10317343 (cntrl-elec), On return visit tech removed and replaced boards. Tested unit and it functions as designed.

Cher .

Whirlpool refrigerator model number WRX988SIBM01, ice build up on railing and toe door wont close properly. When tech arrived there was frost building up in the freezer. Found freezer door not closing correctly due to broken bracket on freezer drawer not letting dry clothes and then blocking the door from closing all the way. Ordered W10850332 (bracket). ON return visit tech removed and replaced bracket and unit works as designed.

Randy C.

whirlpool refrigerator model WRF555SDHV01 . CONTROL PANEL CAME OFF AND DISPENSER NOT DISPENSING ICE CUBES. The UI falls off the dispenser very easily. I have bent the hooks so they have more bite. Customer states the FC light does not operate. Removed switch and thawed. Reinstalled and found the light now works. Customer states the dispenser funnel clogs and ice has to be removed. Informed customer that crushed ice tends to make this happen more. As long as all the components work then it is the customers responsibility to ensure there is no ice blockage in the funnel. If ice is not dispensing the funnel should be checked immediately or else it will cause a severe ice blockage.

Cher .

Whirlpool dishwasher model number WDP350PAAW5, unit won't turn on. When tech arrived he found failed wash pump. Ordered W10837026 pump&motor. On return visit tech removed and replaced pump. Tested unit and it works as designed.