Local Reviews
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Billy J.
REFRIGERATOR AMANA ASI2575GRS00 Apon arrival cx stated fridge and freezer not cooling tested and found freezer evaporator fan not running but had voltage removed and replaced retested job complete
Andrew P.
WASHER WHIRLPOOL WET4027HW0 Unit needs lid magnet and screw; ordrng 1 W11028744 (MAGNET) and 1 WP693304 (SCREW)
Andrew P.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Found ice maker missing front cover for module. Installed new cover on ice maker. Ice maker is functioning fine.
Andrew P.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Found ice maker missing cover for module. Installed new module cover. Ice maker functioning fine.
Andrew P.
WASHER WHIRLPOOL WET4027HW0 Found unit with missing magnet and screw. Ordering magnet and screw; ordrng 1 W11028744 (MAGNET) and 1 WP693304 (SCREW)
Andrew P.
WASH/DRY COMBO WHIRLPOOL WET4027HW0 Unit is missing screw and magnet. ; ordrng 1 W11028744 (MAGNET) and 1 WP693304 (SCREW )
Andrew P.
M/W OTR WHIRLPOOL WMH31017HS2 Found microwave console dented. Removed and replaced dented control console. Tested unit and it operates fine.
Andrew P.
WASHER MAYTAG MVWC415EW Removed and replaced actuator. Cleared fault codes and ran unit thru auto test and unit functions normally
Andrew P.
DISHWASHER WHIRLPOOL WDF520PADM7 Cx stated unit not draining. Found air gap plugged. Removed debris from air gap and ran dishwasher and verified unit draining fine.
Andrew P.
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Removed and replaced power supply board. Unit is cooling at time of repair and compressor is running. Instructed Cx to call back if unit stops cooling.
Andrew P.
REFRIGERATOR FRIGIDAIRE LFSS2612TD0 Cx stated ice would get stuck when dispensing crushed ice. Found ice jamming in bucket. Removed and replaced bucket. Tested ok. Advised Cx to run cubed ice as well which will clear crushed cubes from crusher blades.
Andrew P.
REFRIGERATOR FRIGIDAIRE FPBS2777RF6 Cx stated ice alert not working. Removed ice maker assembly and reinstalled gasket. Reset power to unit and ran test and thermistors and ice maker checked ok. Instructed Cx to give -3-5 hrs for Icemaker to cycle and make ice.
Andrew P.
RANGE WHIRLPOOL WFG515S0ES1 Removed and replaced all burner caps. Tested all burners and they lit fine. Unit is functioning as normal
Andrew P.
OVEN KITCHEN AID KOSE500ESS03 Cx stated light has a flicker. Unit has hologram light and both flicker. Tested door switch ok. Ordering both light modules. ; ordrng 2 WPW10519866 (LIGHT)s
Aaron B.
DRYER WHIRLPOOL WGD92HEFW0 Unit was set to static Release and that will cause the unit to spray like code of missed water over the dry clothes to prevent static which is normal if selected test the unit when it was on selected in the unit works as designed also air vent is clear and check the dryer temperatures was averaging normal temperatures advise the customer on heavy loads to use the heavy duty selling or of the tile setting for that type of material unit should work as designed
Aaron B.
FREEZER WHIRLPOOL WRF767SDHZ00 The freezer section top drawers has plastic wheels and rails used factory silicone to lubricate the plastic tracks to keep the unit from squeaking slightly did so operating normal no problems with the water after all the air came out of the system customer is happy with her unit as of right now operating normal at this time
Aaron B.
DISHWASHER KITCHENAID KDTE234GPS0 Reset the unit and tested operations it looks like the unit was in a test mode and now has exited that function and tested operations unit is working as design at this time
Aaron B.
DISHWASHER MAYTAG MDB4949SDH3 "Unit was running for 2 minutes then would go to a drain and shut off went in diagnostics F8E3 unit stuck in drain mode and F8E2 drain motor not connected F6E4 stuck float switch called tech line reported went on diagnostics and unit passed good , reset the unit tested unit is now working as designed. operations ok at this time SR#7723694785"
Aaron B.
WASHER WHIRLPOOL MVWC565FW1 "Checked operations found nothing wrong with the machine , customers is using way to much soap and causing unit to continually drain until pressure sensor released and shut off , operating normal advised to use pods to control the amount of soaps used, operations ok at this time"
Aaron B.
RANGE WHIRLPOOL WFG770H0FZ0 "Unit left front burner was not igniting , found the cap was not in its correct position pull off and reinstalled correct operates normal now unit works good now"
Aaron B.
DISHWASHER WHIRLPOOL WDT710PAYM6 "Checked operations pulled off the front panel check the electrical control and touch control area no burn area smelled control the main control is good also pulled the bottom inspected the wire harness also pulled out the power cord harness disconnect checked connections they are good no problems found underneath checked and inspected the heater the unit is connected correctly in the heater is in good condition unable to find any problems with the dishwasher ran for a good 20 to 30 minutes unit is operating normal unable to find any kind of smell or odor or a cause of one no burn marks no anything inspected the wire harness thoroughly, unable to find any problem with the dishwasher. Job complete"
Aaron B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Unit tested power to control touch assembly not working , ordered main board and touch control; ordrng 1 W10899392 (JUMPER WIRE) and 1 W11157079 (CONSOLE ) and 1 W11305297 (CONTROL)"
Aaron B.
FREEZER WHIRLPOOL WRS576FIDW01 Thermistor found broken underneath the twist tray again on the ice maker order part; ordrng 1 W10873791 (icemaker)
William L.
WASHER WHIRLPOOL WFW92HEFW0 "Replaced ACU brd,, cleared codes, ran self diagnostics, no codes found, unit operating as designed"
William L.
DRYER MAYTAG MEDB765FW0 "replaced door gasket & catch/strike, tested door functions, tested ok"
William L.
WASHER MAYTAG MVWB835DW0 "replaced drain pump, cleaned out hoses tub drain of debris, ran self diagnostics unit operating as designed"
Tyler F.
REFRIGERATOR KITCHEN AID KSSC42QVS00 Customer stated that the unit is not cooling. Found control is shutting on and off. Per service pointer ordering control board kit in stock.; ordrng 1 W10789107 (cntrl-elec)
Tyler F.
DRYER ELECTRIC MAYTAG MVWC555DW0 Customer stated that unit is not spinning out the clothes. Found stripped hub. Removed and replaced hub kit and wash plate tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Customer stated that the ice maker had stops working occasionally and that the ice only comes out as crushed. Found or seal to ice box was off allowing air to get into ice box causing clumping and long ice maker cycles longer. Reinstalled seal and set temps. All works good at this time. Purchased at Costco 2 year warranty.
Tyler F.
OVEN KITCHENAID KGRS505XSS05 Customer stated that the center and front right burner valves will not turn. Ordering gas valve manifold not in stock. Part is still covered under manufacture warranty. Customer to paid labor and service call. Tested all works good at this time.
Tyler F.
REFRIGERATOR MAYTAG MFI2269VEM7 Customer stated that the freezer is leaking. Found drain is backing up in freezer. Drain tube kit has been changed. Customer doesn’t remember if they defrosted the unit and how long it was defrosted with last repair. Customer needs to unplug unit to remove all ice buildup. Looks like they never defrosted it.
Tyler F.
RANGE WHIRLPOOL WEG745H0FS0 Customer stated that console finish is coming off. Came off on the tape from packing. Took quick pics to document. Removed and replaced console tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KSF26C6XYY04 Customer stated that the unit is still not cooling. Called tech line to document. File number 7723685961. Unit is under review for unrepairable.
Tyler F.
DISHWASHER WHIRLPOOL WDT730PAHW Customer stated that the heater is discolored. Explained to customer that it is a heater and the metal is going to discolor over time. All works good at this time.
Tyler F.
M/W OTR WHIRLPOOL WMH31017HS0 Unit making loud noise during operation. I found that the turntable motor is seized and making noise when trying to turn. Unit is heating properly. Removed and replaced turntable motor tested all works good at this time.
Steven W.
REFIRGERATOR WHIRLPOOL WRS555SIHZ00 Replaced FC door assembly. Unit is cooling properly at this time. Advised customer to allow 2-3 days for ice. Complete.
Steven W.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Replaced RC thermistor, evaporator fan blade, control, air tower, spacer washers. Unit is cooling properly at this time"
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced both RC door gaskets. Retightened FC door handle. Advised customer to wait for 4 hours before opening RC doors. Complete.
Steven W.
REFRIGERATOR KITCHENAID KBFN502ESS02 "Found left RC door upper door hinge, extension worn. Needs extension kit, left upper hinge, bushing, screws.; ordrng 1 W11176874 (BUSHING) and 2 WP489282 (screw)s and 1 WPW10121046 (etension) and 1 WPW10485980 (hinge-door)"
Raymond H.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced arm and tested, unit functions as designed. Bail arm should catch now when ice bin full."
Steven W.
DISHWASHER KITCHENAID KUDP02FRSS3 Bi-metal was returned 12/07. Replaced control panel. Found worn chopper blade.. needs chopper. EST 50.08 additional part & labor. Needs chopper . Customer paid total.; ordrng 1 WP8268383 (chopper)
Raymond H.
DISHWASHER WHIRLPOOL MDB7759SAS0 "Upon arrival unit would stop and start flashing. After cycle starts. Pulled 10-1 dispenser fault code. Tested dispenser solenoid and solenoid out of range. Also tested board and relay on board out of range. Unit needs dispenser and control"
Raymond H.
DRYER MAYTAG MGT3800TW0 "Replaced timer, PTS switch, agitator and dispenser, tested unit. Unit functions as designed."
Raymond H.
RANGE KITCHENAID KSGG700ESS1 Upon arrival unit had stuck key code and parts of display unreadable tested and found faulty touch panel and display board. Unit needs control panel display board and bezels.; ordrng 5 W10814133 (bezel-knob)s and 1 WPW10603096 (cntrl-elec)
Raymond H.
WASHER MAYTAG MHW8000AG0 "Upon arrival water not draining from bellow due to hair and lint build up on return passages. Cleared passages and instructed cx on proper cleaning and maintenance. Unit functions as designed"
Raymond H.
DISHWASHER WHIRLPOOL WDF520PADM "Upon arrival cx stated unit would not drain. Tested and found drain motor not turning just buzzing. Replaced drain pump and tested, unit functions as designed."
Patrick C.
DOUBLE OVEN THERMADOR PD486GEBS/11
Raymond H.
MICROWAVE JENN-AIR JMW3430WS02 "Upon arrival unit may disengage roller rack when in use. Tested roller rack on 5th and 3rd support, fully extended roller rack and per instructions provided tested rack at 25 lbs. racks held into place. Per instructions nothing furthur needed."
Raymond H.
MICROWAVE JENN-AIR JMW3430WS02 "Upon arrival unit may disengage roller rack when in use. Tested roller rack on 5th and 3rd support, fully extended roller rack and per instructions provided tested rack at 25 lbs. racks held into place. Per instructions nothing furthur needed."
Patrick C.
M/W OTR WHIRLPOOL WMHA9019HN1 Removed and replaced door. Tested unit. All ops checked good
Michael M.
DISHWASHER KITCHENAID KDFE104HPS0 Removed and replaced pump and motor. Rebooted unit and unit now fills rinses and drains as designed. Job complete
Patrick C.
DISHWASHER KITCHEN AID KUDT03FTSS3 Customer having fill issues. Took valve apart as much as I could to try to clean and it won’t clean out solenoid is stuck. Needs new valve.
Patrick C.
DRYER MAYTAG MGDC215EW2 "Found the customer having issues with timer not moving. All other ops Checked good, they just have to open door or manually turn timer to off position to stop. Needs new timer ; ordrng 1 WPW10185981 (timer)"
Patrick C.
DRYER ROPER RGD4640YQ Dryer not giving any heat at all this time. Checked out unit and found no glow from ignitor nor power going to it. Checked thermal fuse and it read open. Removed and replaced from stock. Tested unit. All ops checked good ; used 1 WP3392519 (THERMAL FUSE) from stock
Michael M.
DISHWASHER KITCHENAID KDTM404ESS3 Cx states detergent dispenser is leaking. Removed and replaced dispenser assembly. Unit ops as intended job complete
Michael M.
WASHER MAYTAG MVWB765FW2 Found cx manually added water to unit and computer drained out excess water. Ran unit through auto service and passed with no issue. Unit ops as designed Instructed cx on product difference and now understands. job complete
Kevin M.
WASHER WHIRLPOOL WTW8900BC0 "Unit leaking when running cycle. While testing unit I found bleach dispenser leaking. I fixed/tightened bleach dispenser to correct leak. Tested unit, all tests good."
Michael M.
KITCHEN WHIRLPOOL KEWD105HSS Returned to install left drawer rail. Removed drawer and installed rail.Installed drawer. Job complete
Michael M.
FREEZER KITCHENAID KRFF305ESS00 Torn door seal on right side.Removed and replaced right side door seal. Used heat gun to mold seal. Door now seals as designed. Unit ops are normal job complete
Michael M.
DISHWASHER KITCHENAID KDPE234GPS0 Removed and replaced faulty pump assemblyRebooted not and ran rapid advance and passed with no issues.u it fills rinses and drains as intended. Job complete
Michael M.
MICROWAVE IKEA IBMS1455DS00 Cx states start button is broke. Control board is faulty.Needs user interface board W10623616R1 ordered parts
Kevin M.
RANGE WHIRLPOOL WFG540H0ES1 Found front power burners not igniting. Ignitors are sparking. Failed spreaders and caps. Ordering front burners and caps. ; ordrng 1 WPW10183374 (cap-burner) and 2 WPW10515455 (burnr-head)s
Kevin M.
REFIRGERATOR KITCHENAID KRFC604FSS01 Unit just delivered and handle doesn’t fit freezer door. Store sent customer another handle and it also doesn’t fit. It appears the holes are not drilled properly on door. Unit needs new freezer door and handle just in case. Ordering parts. ; ordrng 1 W10849518 (dor-fip) and 1 W10887807 (handle)
Kevin M.
DISHWASHER WHIRLPOOL WDF540PADB2 "Unit not draining, found failed drain pump. Removed and replaced drain pump. All tests good."
Kevin M.
DISHWASHER IKEA IDF330PAGW0 Door not staying open all the way. Found friction sleeves broken on hinges. Unit needs friction sleeves. Ordering part. ; ordrng 2 WP8268961 (pad)s
Kenneth M.
DRYER MAYTAG MEDC555DW1 Installed dryer repair kit and tested unit. Unit is working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed control board and tested unit. Unit is now working properly. Customer approves functions at this time
Kenneth M.
WASHER WHIRLPOOL WTW4816FW2 Installed agitator and tested unit. Unit is snow working properly. Customer approves function at this time.
Kegan N.
MICROWAVE FRIGIDAIRE LFMV164QF "Removed and replaced fuse, tested unit, test good. Control board not required for this repair."
Kenneth M.
WASHER MAYTAG MVWC565FW1 Found unit not spinning or agitating due to broken belt. Removed belt and replaced its belt on truck and tested unit. Unit is now working properly. Customer approves function at this time.; used 1 W10006384 (BELT) from stock
Kenneth M.
WASHER MAYTAG MVWB765FW3 Installed new agitator and screw for loose and damaged agitator.
Kegan N.
REFIRGERATOR FRIGIDAIRE LGHB2867PFCA Removed and replaced ice maker. Allow 24 hours to produce first batch of ice.
Kenneth M.
DRYER MAYTAG MEDB855DC4 "Installed control board and tested unit. Unit is still completely dead with proper voltage. Checked all connections. Thermal fuses. Thermal cutoffs. And found them all good. Ordering new wire harness and control, panel. Panel has crack. ; ordrng 1 W10901572 (HARNESS) and 1 W11165880 (FASCIA)"
Kenneth M.
WASHER WHIRLPOOL WTW4816FW0 Installed new latch due to defective latch first installed. Tested unit. Unit is working properly. Customer approves function at this time.
Kegan N.
DISHWASHER WHIRLPOOL WDT720PADM2 Entire sump assembly requires replacement.; ordrng 1 WPW10671941 (pump&motor)
Kegan N.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Removed and replaced Ice maker and installed Valero seal. Allow 24 for unit to produce.
Kegan N.
DRYER WHIRLPOOL WGD5000DW3 "Removed and replaced timer, tested unit. Test good."
Jim S.
REFRIGERATOR AMANA ART318FFDW03 Installed an air diverted into the air tower to redirect the air flow so that the air is not dropping straight down. No new part was installed.
Kegan N.
REFRIGERATOR FRIGIDAIRE FFSS2315TP See notes
Jim S.
DRYER WHIRLPOOL WED7000DW1 Replaced door handle.
Kegan N.
MICROWAVE MAYTAG MMV4205DS1 "Removed and installed microswitches with new. Ran test cycle, unit turning on and heating good."
Jim S.
OVEN WHIRLPOOL KOSE500ESS03 Replaced thermal fuse and TOD . Unit tested ok but the carpenter will have to come back and cut one inch more above the oven top but below the spider interface; used 1 W10545255 (FUSE ASSEMBLY) from stock
Jim S.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Open heater in ice maker. Replaced ice maker. Unit tested ok
Jim S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Control sticking. Replaced control. Unit tested ok Customer using a faulty thermometer.
Jim S.
DRYER GE GTD42GASJ0WW Rear bearing is destroyed and lint screen is broken allowing too much lint to blocking the blower wheel; ordrng 1 WE03X23881 (LINT SCREEN) and 1 WE1M462 (REAR BEARING)
Jim S.
DISHWASHER KITCHENAID KDTE304GPS0 Replaced wash motor. Unit tested ok
Jim S.
REFRIGERATOR GENERAL ELECTRIC GFE28HMHCES Replace fan motors. Unit tested ok
Jesus C.
WASHER MAYTAG MVWX655DW0 "Tilted unit up and removed shield, actuator. Installed new actuator and assembled unit. Calibrated unit and ran diagnostics. Unit is now working as design."
Jesus C.
COMPACTOR KITCHENAID KTTS505EPA0 Customer states that door is hard to open. Checked unit and removed container. Inspected tracks and found th right side track bent. Straighten track towards the wheel and assembled unit. Unit is now working as design.
Jim S.
WASHER KENMORE LSR8444LQ0 "Broken coupler; ordrng 1 285753A (coupling,motor)"
Jim S.
REFRIGERATOR KITCHENAID KFIS27CXWH0 Ice maker leaking; ordrng 1 WPW10122559 (icemaker) and 1 WPW10270395 (valve)
Jesus C.
WASHER AMANA NTW4516FW2 Customer states that unit is leaking. Checked unit and removed back ui panel. Found the hot water valve leaking. Ordered part.; ordrng 1 W11210459 (VALVE)
Jim S.
OVEN WHIRLPOOL MER6770AAW Bad control board F7E1; ordrng 1 12001661 (cntrl-elec)
Jesus C.
WASHER WHIRLPOOL MVWX655DW1 Customer states that unit is not locking. Checked unit and found unit locked. Removed power and disconnected latch assembly and installed new. Assembled and tested. Unit is working as design.
Jesus C.
WASHER MAYTAG MVWB765FW1 Raised top assembly and could not removed screw due to the harness of the water. Drill though the screw and removed agitator. Rowed ring tuna an drum. Tilted unit and removed gearcase components and gearcase. Installed new gearcase and assembled unit. Calibrated and tan diagnostics passed. Unit is working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Customer states that unit makes squeaky noise. Checked unit and found the floor not leveled. Adjusted the from wheels as much as possible to prevent unit from moving front to back. Customer was satisfied with the adjustment. Unit is working as design.
Jesus C.
DRYER WHIRLPOOL WGD4815EW2 Customer states that unit has gas leak internally. Checked unit and disassembled unit. Removed coils and open gas valve from wall. Place soap and water on gas valve and no leaks. Checked gas line and it’s leaking. Assembled unit and tested. Unit is working as design.KathySr#7723685801
Jesus C.
WASHER WHIRLPOOL WTW4816FW2 Customer states that unit is leaking water. Checked unit and removed back panel. Ran manual test on actuated water valve. Found the cold water side leaking. Ordered part.; ordrng 1 W11210459 (VALVE)
James M.
RANGE WHIRLPOOL WFG525S0HZ1 Replaced door glass and name plate. Unit now functioning properly. Customer approves.
James M.
DRYER MAYTAG MGDC215EW2 "Unit making rubbing noises during operation. Removed front panel and checked drum. Found beads, nail, and various other debris lodged in door padding causing rubbing. Removed debris and reassembled unit. Unit now functioning properly with no strange noises."
Jesus C.
MICROWAVE JENN-AIR JMW2430DS01 Customer states that unit is not powering on. Checked unit and found the display off. Pulled unit out 8 inches powered unit off and replaced board. Assembled unit and power back on. Unit display turned back on and ran diagnostics no error codes. Ran unit for 15 minutes and passed. Unit is now working as design.
James M.
COMPACTOR KITCHEN AID KTTS505ESS0 Unit was not anchored into cabinet properly. Uninstalled unit and adjusted feet so that unit would fit properly in space and sit evenly with cabinets. Reinstalled and anchored unit and customer approves.
James M.
OVEN KITCHENAID KEBS208SSS04 Replaced thermal fuse and tested unit. Unit now functioning properly. Calibrated top oven +10 degrees and o need to change lower temp calibration. Oven is now working as intended.
James M.
RANGE WHIRLPOOL WEG750H0HZ0 Right front burner not lighting. Ordering new burner head ; ordrng 1 W11245289 (BURNER HEAD RF)
James G.
DRYER WHIRLPOOL WED9550WW0 Replaced listed parts Tested ok
James G.
REFRIGERATOR WHIRLPOOL ET1MTEXMQ01 Cleared frozen drain and installed listed part Tested ok
James G.
M/W OTR WHIRLPOOL WMH31017FS0 Customer concern regarding upper right side of outer cabinet not cemetrical with control panel. Removed control and verified that cabinet is installed properly. Advised customer that this very small abnormality is completely normal and not a safety issue.
James G.
DRYER ELECTRIC MAYTAG MVWB835DW0 "Bearing bad, clutch will not shift into spin, lid latch won’t lock in test; ordrng 1 W10754448 (clutch) and 1 W10810403 (lid lock assembly) and 1 W11100602 (cntrl-elec)"
James G.
WASHER WHIRLPOOL WTW4616FW2 Explained to customer about balance fluid and other functions of unitNo problem found
James G.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 I will research this and get back to customer ; saved tckt
James G.
DRYER WHIRLPOOL MEDC215EW1 Replaced listed part Tested ok
James G.
WASHER MAYTAG MVWB865GC0 Removed coin from between agitator and basket Tested ok
Isidore A.
DISHWASHER WHIRLPOOL WDF560SAFM2 "Found no codes, test heater ok at approximately 7 a,ps draw. customer instruct running hot water before use, cycle selection and rinse agent use."
James G.
DISHWASHER AMANA ADB1100AWW5 Drain pump intermittent Replaced listed part Tested ok
Hector Z.
WASHER MAYTAG MVWB955FW1 Washer leaking. Checked unit and found multiple cracks on the drain hose. Also water valve not taking cold water. Ordered parts and reschedule.; ordrng 1 W10802689 (hose) and 1 W11035296 (hose) and 1 W11038689 (valve) and 1 W11244231 (HOSE)
James G.
DRYER WHIRLPOOL WGD9550WW1 "Main board is under part warranty, advised Mr. Clark if user interface board doesn’t correct issue that center user interface will be required and that part is NLA. Customer is willing to risk it; ordrng 1 W10756696 (cntrl-elec)"
Isidore A.
DISHWASHER AMANA ADB1400AGW1 "Removed door panel and dispenser, installed new dispenser test for leaks ok reinstalled door panel test dishwasher ok at this time"
Isidore A.
M/W OTR WHIRLPOOL WMH31017HS2 Found transformer W10836753 and capacitor W10850446 Outer case/cover damage minor burn damaged Nut plates fell inside ; ordrng 1 W10821385 (hard-mount) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 2 W11122643 (INSTALL NUT UNDER COVER)s
Isidore A.
MICROWAVE KITCHENAID KBMC140HSS03 Found control locked unlocked microwave ran 1 minute stopped heating door switch not disengage ordering door switch kit W10727408; ordrng 1 W10727408 (switch)
Isidore A.
REFRIGERATOR JENN-AIR JS48PPDUDE01 Found no leaks ice maker working no over fill or leaks found. Customer states water valve leaking test water valve ok at this time removed water valve no water stains can be seen at this time.
Isidore A.
REFRIGERATOR MAYTAG MSS26C6MFZ02 "Ice bin W10859381 ice frozen motor skip or jamming, removed and installed new damper was noisy and sticking. Test operation ok at this time.; ordrng 1 W10859381 (ice-contnr)"
Irvin F.
WASHER HOT POINT HTW200ASK0WW "Replaced belt. Powered unit. Ran components test, spins and agitates. All ops normal."
Irvin F.
REFER FRIGIDAIRE FFHT2032TP2 "Frosted evap coils. The bimetal, not sensing properly. Installed probe and thermokit. Removed ice. All ops normal."
Isidore A.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Removed ice bin and auger motor assembly, removed and installed new auger motor to assembly , reinstalled motor assembly and ice bin. removed freezer door light switch and installed new door light switch test test ice dispenser ok at this time and light switch working"
Isidore A.
WASHER MAYTAG MHW7100DW0 Too late customer wants reschedule
Irvin F.
WASHER AMANA NTW4516FW2 "Removed power. Replaced parts. Powered, and calibrated. All ops normal."
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Removed power, shut off water. Installed replacement components. Power and water back, cycled IM completed and filled. All ops normal"
Hector Z.
RANGE WHIRLPOOL WEG730H0DS0 Range displaying an F8E0 code (Cooling fan too slow). Replaced cooling fan. Tested ok.
Irvin F.
MW OVEN COMBO KITCHENAID KEMS378SWH05
Irvin F.
MICROWAVE OVEN FRIGIDAIRE FPMO209RFBY
Hector Z.
M/W OTR KITCHENAID KMHS120ESS5 Microwave displaying open door when the door was closed. Replaced all (3) micro switch’s and both interlocks. Tested ok.
Hector Z.
OVEN KITCHENAID KODC304ESS00 Replaced TOD thermostat on the lower oven. Tested ok.
Irvin F.
WASHER GE GTW485ASJWS "Removed power. Installed control. Test components, passed. Ready for service."
Hector Z.
OVEN WHIRLPOOL WOD51ES4ES00 Oven display complete dead after a self cleaning. Checked unit and found open thermal fuse and open safety and both safety thermostats. Contacted tech line and he suggested to check for properly air flow. SR#7732686453; ordrng 1 W11025102 (fuse-thrml) and 2 W11034459 (thrmst-fix)s and 1 WP4455380 (gaskt-door) and 1 WPW10176670 (blower)
Hector Z.
WASHER MAYTAG MVWC565FW0 "Washer not picking up speed. Set unit in diagnostic and found an F7E1 code (Basket speed fault), removed motor belt and set unit in diagnostic, manual test, motor in humming.; ordrng 1 W10528947 (drive hub kit) and 1 W11158831 (CAPACITOR ) and 1 WPW10006384 (drive belt)"
George Y.
WASHER GE GTW485ASJWS Found washer door lock ed remove suds Removed retested check out ok complete no dents or dings cause by tech.
Hector Z.
DRYER AMANA NGD4655EW2 Dryer not heating. Checked unit and found disconnected flame sensor. Reconnected and tested ok.
George Y.
DISHWASHER MAYTAG MDB4949SDZO Found dishwasher bottom kick plate off missing mounting screws on kick plate replaced mounting screws testing ok complete.no dents or dings cause by tech.
Hector Z.
OVEN KITCHENAID KSEG950ESS1 "Tested all components of the range and everything is working. Convection fan motor, cooling fan and down draft. Found nothing wrong with the range. Tested ok."
George Y.
DISHWASHER FRIGIDAIRE FFBD2412 Installed parts tested check out ok complete no dents or dings cause by tech.
George Y.
WASHER MAYTAG MVWC565FW1 Installed part tested check out ok complete . No dents or dings cause by tech.
George Y.
DRYER WHIRLPOOL WED8000DW4 Found dryer working ok tested air flow no errors Unit is doing wat is suppose to be. Complete no dents or dings cause by tech.
George Y.
DRYER GE EFMG517SIW0 Installed parts tested check out ok complete . No dents or dings cause by tech.
George Y.
DISHWASHER JENN-AIR JDB8200AWP0 Installed parts tested check out ok complete no dents or dings cause by tech.
George Y.
DISHWASHER FRIGIDAIRE FFBD2412 Installed parts tested check out ok complete no dents or dings cause by tech.
George Y.
REFRIGERATOR FRIGIDAIRE LGHD2369TF3 Found refrigerator making ice no dropping off mold power ok need to replace main control board and ui board.; ordrng 1 03000062 (control board) and 1 WH12X24234 (ui board)
George Y.
REFRIGERATOR MAYTAG MRT118FFFH01 Nobody home no answer reschedule; saved tckt
George Y.
DISHWASHER JENN-AIR JDB8200AWP0 Installed parts tested check out ok complete no dents or dings cause by tech.
Erick S.
WASHER GE GTW330ASK3WW It still new lid lock. Retested it and it passed all diagnostics tests with no errors. Job complete
Erick S.
OVEN GE JGBS60DEF1CC Installed new ignitor. Retested it snd oven is now easing with no errors. Job comp
Erick S.
WASHER GE GFW450SPM1DG "Unit is not completing cycles or rinsing. Called techline, ran diagnostics and found unit with e39 and e31. Linkage on the motor on dispensers failing causing error and will need to be replaced.; ordrng 1 WH41X10307 (main box sub) and 1 WH43X10059 (diverter)"
Erick S.
RANGE GE JGBS10DEM1WW "Installed new cap on unit, retested it and now all burners are working with no errors. Job comp"
Erick S.
WASHER WHIRLPOOL WTW4816FW2 Unit is not powering. Inspected for voltage and found board getting 120v but not responding. Replaced control board. Unit powered on. Unit passed all diagnostics tests with no errors. Job complete
Erick S.
DRYER WHIRLPOOL WED5000DW1 Cycled unit and found it not heating. Tested fuse and found open cut off fuse causing no heat. Replaced fuse. Retested it and it now cycles and heats. Job complete
Dane K.
REFRIGERATOR WHIRLPOOL WRF560SMYW On arrival the unit was leaking. Found inlet valve leaking at Solenoid . Removed and replaced leaking water valve and tested unit. Unit functions normal now
Erick S.
DISHWASHER WHIRLPOOL WDT720PADB2 Installed new parts on unit. Retested it through test cycle and it passed all tests with no errors. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRS586FLDM03 Upon arrival inspected refrigerator and found both doors with small spots of rust in random places on door. Called techline and informed. They approved repair for the doors. Also here is autho for double labor# whx3e00dl2; ordrng 1 LW10637748 (dor-fip) and 1 LW10701909 (dor-fip)
Dane K.
REFRIG/SIDE-BY-S FRIGIDAIRE FGHS2631PF Upon arrival unit was not making ice. Removed and replaced ice maker and tested unit. Unit functions normal now
Erick S.
REFRIGERATOR FRIGIDAIRE LGHB2867PF "Cycled unit and found units evap fan covered in frost causing ugh temp to ice maker and won’t make ice. Gaskets are compromised leaking air causing frost build up. Gasket ,fan ,and ice maker will need to be replaced; ordrng 1 242094802 (heater-defrost) and 1 5303918784 (air handler housin) and 1 5304493604 (fan & gasket kit)"
Erick S.
WASHER GE GTW460ASJWW Found unit with latch and pump failure. Tested latch and it’s not locking causing it not to advance in cycle. Pump is noisy and recommending also to replaced ; ordrng 1 WH01X27954 (LID LOCK) and 1 WH23X27574 (PUMP)
Dane K.
REFRIGERATOR FRIGIDAIRE FFHS2611PFAA "Upon arrival unit was not making ice. Found icemaker module was getting voltage but would not harvest one manually advanced. Unit needs new icemaker; ordrng 1 241798231 (ICEMAKER), states that autho needed"
Dane K.
REFRIGERATOR FRIGIDAIRE FFHS2611LW Upon arrival the unit was not making ice. Found the icemaker getting voltage but would not harvest when advanced. Removed and replaced icemaker and tested unit. Unit functions normal now
Dane K.
DISHWASHER WHIRLPOOL WDT730PAHZ Upon arrival the soap dispenser had fallen off. Removed and replaced dispenser and tested unit. Unit functions normal now
Dane K.
MICROWAVE WHIRLPOOL GMC305PRB01 Upon arrival the microwave would not function. Found 20 amp fuse open. Removed and replaced 20 amp fuse and tested unit. Unit functions normal now; used 1 W10138793 (FUSE) from stock
Dane K.
WASHER GE GFW450SSMWW Removed and replaced pump and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWB835DC3 Upon arrival the unit would not wash because the lid would not lock. Found faulty lid lock. Removed and replaced lid lock and tested unit. Unit functions; used 1 W10861642 (LID LOCK) from stock
Dane K.
REFRIGERATOR KITCHENAID KSF26C6XYY04 Upon arrival the doors were not level and flush. Customer stated icemaker making tubes that were smaller than normal. Ice cubes were normal size and icemaker was full with water. The door issue is still not a coveredKaren...7723358223
Dane K.
REFRIGERATOR FRIGIDAIRE LGHB2867PF Upon arrival unit was not making ice. Found icemaker evaporator iced over and fan blocks with ice. Unit needs new air handler kit and new fan with gasket; ordrng 1 5303918784 (air handler housin) and 1 5304493604 (fan & gasket kit)
Bryan D.
WASHER WHIRLPOOL WTW5000DW1 Upon arrival ran diagnostic. Got a series of codes. Ohmed motor. Motor checked out fine unit will not function in diagnostics. Removed and replaced control. Calibrated and tested unit. Unit is functioning as designed. Cx does not have proper inlets for unit. No hot water hooked up. Informed cx. No dents dings or scratches caused by tech
Bryan D.
WASHER WHIRLPOOL WFW92HEFW "Cx states unit is making loud noises during spin cycle ran diagnosics. Unit showed over suds error code ran test u it functioned as designed. No noises. Loaded u it with load. U it ran with no noise. Found clogged inlet ma,in whistle noise. Cleared debris from inlet. No dents dings or scratches caused by tech."
Bryan D.
REFRIGERATOR WHIRLPOOL WRS571CIDW01 Cx states ice will not dispense. Checked auger. Motor is not engaging. Ordering motor. Rescheduled cx for 12/18 ; ordrng 1 W11202789 (MOTOR-ICE)
Bryan D.
DISHWASHER KITCHENAID KDTM354DSS5 Cx states unit will not drain. RN a cycle found drain pump not engaging. Removed and replaced drain pump. Unit is now functioning as designed. No dents dings or scratches caused by tech.
Bryan D.
WASHER MAYTAG MVWC6ESWW1 Replaced timer unit still not starting. Inspected unit. Found unit needs a new at. Switch. Informed cx and cx stated she will just purchase a new washer. Removed timer and will return part.
Bryan D.
FREEZER KITCHENAID KRMF706ESS01 Cx states ice won’t dispense. Inspected ted unit found unit needs a new auger other. Spoke with rich he will s. COde parts. Ordering parts. Rescheduled for 12/19; ordrng 1 W10822606 (motor)
Bryan D.
DISHWASHER WHIRLPOOL JDB3600AWP1 Removed and replaced link. Spring on right side and UI panel.
Billy J.
WASHER WHIRLPOOL WFW92HEFC0 F7e8 f7e9 f5e2 f0e1 w10870751 w10544980 apon arrival cx stated unit is not operating I tested unit and had 3 error codes regarding the motor I homed out the motor and it tested good but when I would go to run unit the motor would make a buzzing noise I spun tub and it would spin freely recommend replace motor and stator cx requested afternoon ; ordrng 1 W10544980 (rotor) and 1 W10870751 (stator)
Billy J.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Call not connected I have been here before apon arrival cx stated unit not making ice I tried to cycle icemaker and it would not cycle removed and replaced icemaker retested job complete
Billy J.
DRYER WHIRLPOOL WGD92HEFC0 Apon arrival cx stated inner door gasket ripped and was releasing hot air and not drying tested and tried to reinstall gasket but inner door is defective and won’t hold gasket it just falls out unit needs inner door assembly w11188529; ordrng 1 INNERDOOR (INNER DOOR)
Billy J.
REFRIGERATOR KITCHENAID KRFC302ESS00 Apon arrival removed and replaced gasket retested job complete
Billy J.
REFRIGERATOR KITCHENAID KSCS25FVMS01 Apon arrival removed and replaced icemaker retested job complete
Billy J.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Apon arrival removed and replaced thermistor and damper retested job complete
Billy J.
OVEN KITCHENAID KODE500ESS02 F3e0 apon arrival cx stated that oven makes an intermittent load buzzing noise where she showed me a video and it was extremely load cx also stated that she cooked a turkey and one leg was not cooked all the way and she stated kitchenaid should replace oven I checked unit for error found unit is coming from cooling fans also cx has a main oven sensor error will be replaced ping oven sensor w10859573; ordrng 1 W10859573 (sensor)
Billy J.
DISHWASHER WHIRLPOOL WDTA50SAHB0 Apon arrival removed and replaced entire float assembly retested job complete let unit run for ten minutes no leaks at this time job complete floor under dishwasher was warped along with cabinet as well will document with tradepartners cx stated they will pursue whilpool to fix floor and cabinet 6613133660 7723597352
Aaron B.
REFRIGERATOR FRIGIDAIRE FFTR1814TB0 "customer had the compressor and hot tube bypass kit, recharged the system tested operations ok at this time allow 24 hrs to cool correct; used 6 134A (6 OZ), and 1 AF1200 (TUBE EXTENSION) from stock"
Billy J.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Apon arrival removed and replaced icemaker and harness retested job complete s code parts ; used 1 WPW10300024 (ICEMAKER) from stock
Aaron B.
REFIRGERATOR WHIRLPOOL WRT519SZDM02 "Customer uninstalled the refrigerator in a trailer and I replaced the water valve that was leaking , tested the new valve operating normal , left old part with customer unit operating normal at this time"
Andrew P.
REFIRGERATOR KITCHENAID KRFC704FPS00 Removed and replac3d compressor and control. Pulled vacuum on unit and it held(weird) recharged unit and found condenser leaking. Needs condenser ; ordrng 1 W10865728 (CONDENSER )
Aaron B.
REFRIGERATOR GE GSE25HMHBHES "Water pressure is there but the filter housing and water valve not working correct ordered parts; ordrng 1 WR17X20860 (mwf manifold & tubes) and 1 WR57X10032 (valve,water)"
Billy J.
WASHER WHIRLPOOL WTW5000DW1 Called whirlpool at 11;14 per cx unit starts spinning or running by its self or lights cx English not very good apon arrival checked unit for error codes there was none cx stated they unplug the dryer so that would fix it I instructed cx last time unit needed a dedicated cuircut per techline cx needs dedicated cuircut and not to service unit unit it’s done or she will be charged cx states machine is bad states it starts filling and spinning by its self machine is working as desighned cx states when problem happens dryer is unplugged of unit per whilpool put unit on dedicated cuircut cx wants unit replaced Then cx goes to say they left the dryer unplugged the whole time and sat there an argued with me for 15 min documenting with techline. 7723684612 cx wants unit replaced
Aaron B.
DISHWASHER MAYTAG MDB4949SDH2 Replace the pump and motor assembly tube feed arm test reparations unit is working as designed
Aaron B.
DRYER GENERAL ELECTRIC GTD42GASJ2WW * Unit not starting found the door strike busted replaced the door strike tested ops unit now works as designed
William L.
M/W OTR WHIRLPOOL WMH31017FS0 "Found mag humming very loud, ordered mag for unit.; ordrng 1 WPW10693025 (magnetron)"
William L.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "replaced water filter cover, ice maker operating as designed."
William L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "F4E3, unit fills with water, checked voltage to wash motor, ordered pump/motor for unit.; ordrng 1 W11085683 (pump&motor)"
William L.
RANGE WHIRLPOOL WFG505M0BS3 "Found shorted power wire to igniter. module, repaired open/shorted wire, tested all burners, unit operating as designed."
William L.
ICEMAKER KITCHENAID KUIC18PNTS2 "Found water line rotted at area by compresser, ordered fill & drain hose, installed 1/4 inch connector for temp repair to stop leak.; ordrng 1 02208459 (tube drain pump) and 1 WPW10136146 (tube), used 1 WP2198677 (1/4 CONNECTOR) "
William L.
RANGE WHIRLPOOL WFG525S0HZ0 "Replaced door hinges, tested door function, unit operating as designed"
William L.
REFIRGERATOR WHIRLPOOL WRS571CIHZ00 "Replaced air baffle assembly, checked damper functions, tested ok"
William L.
DISHWASHER KITCHENAID KUDS30FXWH8 "Replaced fill hose, checked for leaks, unit operating as designed. 1 hose found damaged, not used.".
William L.
WASHER AMANA NTW4516FW2 "checked for codes,filled unit with water ran agitate test, drained unit, checked unit for leak, no code or leaks found, recaled unit, ran self diagnostics, tested ok, unit operating as designed"