Near Santa Clarita, CA 91354
Raymond
Job Details: 04/29/2020
DISHWASHER KITCHENAID KDTE304GPS0 "Adrian SR 7727676046 Janett SR 7726444245 upon arrival cx states unit is having issues drying and is leaking from front left corner, found unit with suds issue causing leak from front left corner and causing unit to have poor drying performance. Calibrated unit and documented with tech line and true partners. Tech line gave a few tips to clear suds,Unit functions as designed. Instructed cx on soap suave and tricks from tech line. Unit functions as designed."
Near Santa Ynez, CA 93460
James
Job Details: 04/29/2020
REFRIGERATOR MAYTAG MSS25C4MGW00 Found icemaker twisted and deformed in tray. Replaced icemaker. Ran icemaker test. Icemaker operating as intended and filled with water during fill test. Unit is operational at this time.
Near Los Banos, CA 93635
Kenneth
Job Details: 04/29/2020
WASHER MAYTAG MVWC465HW2 Long drain error. Faulty drain pump. Ordrrkng new drain pump. Rescheduled customer for saturday 4-25-20; ordrng 1 W10919003 (Drain pump)
Near Los Angeles, CA 91307
Danny
Job Details: 04/29/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Unit not making ice Found heaters not getting power Replace ice maker and heater Replaced valve and main control and you ui panelSet unit to proper temps Advised client to allow 24hrs for unit to reach proper temperature
Near Moorpark, CA 93021
Aaron
Job Details: 04/29/2020
M/W OTR WHIRLPOOL WMH32519HB4 Replaced the microwave door tested operating ok now at this time
Near Bakersfield, CA 93312
Alejandro
Job Details: 04/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found the unit not cooling normal,verify leak in refrigerator evaporator, replace evaporator service valve,charge refrigerant,check condenser compressor and refrigerator fan motors running normal ; pckd up 1 W10913906 (coupler 1/4)"
Near Dos Palos, CA 93620
Kenneth
Job Details: 04/29/2020
WASHER WHIRLPOOL WFW92HEFW0 Installed ACU and pressure switch. Tested unit. Unit is now working properly. Customer approves function at this time.
Near Madera, CA 93638
Kenneth
Job Details: 04/29/2020
WASHER WHIRLPOOL WFW6620HW0 Found unit DOA. Control panel not turnjng on. Replaced main control and tested unit. Unit is now working properlt. Customer approves function at this.
Near Upland, CA 91784
Jaime
Job Details: 04/29/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Found ice maker just done about 2 harvests. Called tech support talk to kirt. Together went tru the diagnostics, and fridge passed all test but, water filling, although water valve was energizedOrder parts; ordrng 1 W11114721 (cntrl-elec) and 1 W11312191 (valve) and 1 W11366500 (FILL TUBE)"
Near Temple City, CA 91780
Juan
Job Details: 04/29/2020
MICROWAVE WHIRLPOOL KOCE500ESS04 Microwave appliance manager and door switches need to be replaced. Customer will think about repair.
Near San Gabriel, CA 91775
Juan
Job Details: 04/29/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced ice box fan, checked ops, unit is working fine."
Near Pasadena, CA 91106
Juan
Job Details: 04/29/2020
REFRIGERATOR KITCHENAID KBSD618ESS01 "Replaced U.I. Board. Checked ops, unit is working fine."
Near Pasadena, CA 91103
Juan
Job Details: 04/29/2020
MICROWAVE JENN-AIR JMW3430DS03 "Replaced safety thermostat. Checked ops, unit is working fine now."
Near Santa Clarita, CA 91354
Raymond
Job Details: 04/29/2020
RANGE WHIRLPOOL WFG510S0HS1 Hinge is bent. Needs hinges.; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Los Angeles, CA 91367
Danny
Job Details: 04/29/2020
RANGE WHIRLPOOL WFE515S0ES2 Unit is not working Found blown control due to melted terminals Need to order parts and rs call; ordrng 1 W11122543 (cntrl-elec) and 1 WPW10245259 (block-term)
Near Modesto, CA 95355
Cruz
Job Details: 04/29/2020
WALL OVEN KITCHEN AID KEBS177SSS04 Cx claims unit is working as designed
Near Visalia, CA 93292
Frank
Job Details: 04/29/2020
M/W OTR WHIRLPOOL WMH31017HS4 Customer stated F1E4 codeCan’t perform diagnostics Due too microwave is sealed by new cabinets And there are wooden spacers in between microwave House is brand new customer says the guys who installed microwave added extra finish Don’t want to damage cabinetsCalled dispatch explained situation they told me too call AndrewI’ve explained situation to himAnd he says it’s a cannot touch due too It’s A Specialty problem He says to have customer call the people who installed it to un install
Near Visalia, CA 93291
Frank
Job Details: 04/29/2020
WASHER MAYTAG MVWX655DW1 Customer stated not spinning Performed diagnostics Found the gear box needed replacing It was making a grinding noise,He is buying a new washe.
Near Kingsburg, CA 93631
Frank
Job Details: 04/29/2020
WASHER MAYTAG MVWC565FW0 Customer stated not filling all the wayCycles then stopsThen starts againPerformed diagnostics Installed partsNeeds door striker ASAP; ordrng 1 W10837741 (lid strike)
Near Waterford, CA 95386
Cruz
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Needs more work- found left side & right side gaskets to be torn for normal wear, gaskets are not sealing properly causing condensation inside ff, water is over flowing into ice maker look at pics,ordering parts for unit. Will install ice maker on next visit. ; ordrng 2 W10830162 (gasket-fip)s"
Near Modesto, CA 95356
Cruz
Job Details: 04/29/2020
WASHER ROPER RTW4516FW2 "Needs more work- found unit banging side walls during spin cycle, checked unit for codes found none, diagnostic test passed, ordering part for unit. ; ordrng 1 W10780045 (suspension)"
Near Burbank, CA 91501
Leon
Job Details: 04/29/2020
DISHWASHER KITCHENAID KDTE334GPS0 Cx states that unit is not draining.Replaced drain pump.After running diagnostic check find that drain line is clogged to air gap.Cx needs plumber to fix it.Unit working properly as designed
Near Los Angeles, CA 91040
Leon
Job Details: 04/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced door latch.Unit working properly as designed.
Near Bakersfield, CA 93309
Dane
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Sold unit and we’ll set up in-home service
Near Visalia, CA 93277
Frank
Job Details: 04/29/2020
WASHER WHIRLPOOL WTW8600YW1 "Customer stated clicking noiseUpon arrival notice parts inside tubLast technician hasn’t completed job lastI asked customer for information He says technician said he didn’t know how to to install and leftI need to order parts Cannot complete due too missing parts Will order parts ; 1 280146 (rotor) and 1 WP8557836 (plate), ordrng 1 WPW10178988 (sensor), rqstng P&A on 1 WPW10419333 (stator)"
Near Bakersfield, CA 93311
Dane
Job Details: 04/29/2020
OVEN WHIRLPOOL WOS72EC0HS01 Remove and replace stainless steel consul and tested unit. Unit functions normal
Near Visalia, CA 93292
Frank
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ "Customer stated not dispensing ice Performed diagnostics Installed partsAuger Ice containerStill didn’t worked now ice maker isn’t working not making iceNotice ice maker rocker switch has no continuity Will order parts Parts not intended Need switchMain boardIce maker; ordrng 1 W10873791 (icemaker), rqstng P&A on 1 W11089236 (cntrl-elec), ordrng 1 W11123943 (switch)"
Near Bakersfield, CA 93312
Dane
Job Details: 04/29/2020
RANGE WHIRLPOOL WFE550S0HZ1 Removed and replaced switch and element and tested unit. Unit functions normal now
Near Bakersfield, CA 93314
Erick
Job Details: 04/29/2020
REFRIGERATOR BO JENN-AIR JFCC72EFP02 found drawer rail assembly not secured causing it to allow drawer to roll out and possibly push on door. Reassembled and secured rail assembly. Reprogrammed main computer and set temperatures. Unit is cooling in both sections and icemaker is making ice. Job complete
Near Visalia, CA 93291
Frank
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM Customer stated fresh food control panel isn’t working Performed diagnostics Found deli drawer control board defective Will order;1 WPW10503833 (cntrl-elec)
Near Laton, CA 93242
Jonathan
Job Details: 04/29/2020
DRYER WHIRLPOOL WGD72HEDW1 Found thermal cut off bad replaced tested working to spec
Near Visalia, CA 93291
Frank
Job Details: 04/29/2020
WASHER WHIRLPOOL WFW6620HW0 Customer stated washer leaking from bottom frontLast technician that was here fill tube with silicone Well I’m here and it’s still leaking Tube needs to be replaced As well drain pump is leaking too; ordrng 1 W11106544 (TUBE) and 1 W11316609 (pump-water)
Near Fresno, CA 93704
Jonathan
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Stalled both door customer keeper both old doors and trash tested working as disgened
Near Palmdale, CA 93551
Jonathan
Job Details: 04/29/2020
COMPACTOR WHIRLPOOL GC900QPPB6 Replaced defective switch. Found defective control. Call tech line. File number. 7727673872; ordrng 1 WP9871824 (switch-off)
Near Fresno, CA 93726
Jonathan
Job Details: 04/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Found drain pump bad replaced tested working to spec
Near Palmdale, CA 93551
Jonathan
Job Details: 04/29/2020
WASHER WHIRLPOOL WTW4855HW1 Found defective drain pump.; ordrng 1 W10919003 (pump-water)
Near Fresno, CA 93710
Jonathan
Job Details: 04/29/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Found drain pump bad replaced tested working to spec
Near Clovis, CA 93612
Jonathan
Job Details: 04/29/2020
WASHER MAYTAG MHW8630HW1 Tested unit found hot and cold valve not opening properly replaced both valves tested working to spec
Near Los Angeles, CA 91042
Leon
Job Details: 04/29/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Cx states that unit is not working properly.After running diagnostic check find that ice maker is overfilling and making big pieces of ice; ordrng 1 W10884390 (icemaker)
Near Clovis, CA 93619
Jonathan
Job Details: 04/29/2020
DRYER WHIRLPOOL WHD560CHW0 Found screen behind filter dirty q customer to clean .
Near Burbank, CA 91506
Leon
Job Details: 04/29/2020
WASHER MAYTAG MVWB835DW4 Replaced console and main control board.After running diagnostic check unit working properly as designed
Near Glendale, CA 91206
Leon
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ04 Cx states that unit is leaking from the top of unit.After running diagnostic check find that unit has a bad ice.Ice buildup in ice maker and when water comes from the valve it’s start pushing water out of fill tube Cx request to turn off the water line and they’re not ready for any parts replacement Cx is aware to leave the unit as now
Near Bakersfield, CA 93309
Dane
Job Details: 04/29/2020
REFIRGERATOR WHIRLPOOL WRX988SIBM00 Upon arrival to the unit was not cooling efficiently and the compressor was extremely loud. Unit has faulty compressor.; ordrng 1 8201675 (compressor)
Near Modesto, CA 95355
Lance
Job Details: 04/29/2020
DRYER WHIRLPOOL WED7500GC0 "F4E3 error- ran and tested, vent test failed. Found dryer vent completely smashed causing no air flow. See quick pics, advised needs new dryer vent, smashed venting, heating element and fuses ok."
Near Santa Clarita, CA 91355
Raymond
Job Details: 04/29/2020
WASHER MAYTAG MVWB835DW "Upon arrival cx states unit squeaks while in use, tested and found stripped washplate. Replaced and tested, unit functions as designed."
Near Los Angeles, CA 91304
Danny
Job Details: 04/29/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 No water no ice Replaced valves Reinstall unit and test water and unit is now dispensing water properly Ice maker cycled Advised client to allow 24hrs for unit to reach proper temp
Near Los Angeles, CA 91304
Danny
Job Details: 04/29/2020
WASHER WHIRLPOOL WTW7500GW0 Unit is leaking water Found cracked hoseReplaced and install hose Ran a self diagnostics test unit completed with no leaks and no issues Unit is now working properly
Near Glendale, CA 91207
Leon
Job Details: 04/29/2020
WASHER WHIRLPOOL WFW75HEFW0 Cx states that unit is not working properly After running diagnostic check find no error code found Cx showed me black residue on clothes.Called Whirlpool Tech Line Support Spoke to DannyExplained the situation S.R. # 7727676025And they recommended to replace basket assembly; ordrng 1 W10901030 (tub-outer)
Near Beverly Hills, CA 90210
Isidore
Job Details: 04/29/2020
DISHWASHER KITCHENAID KDTE254ESS2 Per technical service pointer W11296667 S-Code “S22916 removed upper dishwasher rack and installed new rack rails on both sides And installed new rack adjusters. Test dishwasher operation ok at this time
Near Los Angeles, CA 91316
Isidore
Job Details: 04/29/2020
DISHWASHER KITCHENAID KDTE204GPS0 "Found Drain motor weak, removed and installed new drain motor .Test dishwasher operation ok at this time"
Near Bakersfield, CA 93312
Chase
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 RC and FC both not cooling at all. Compressor EXTREMELY hot cannot touch. Will need Autho for compressor and sealed system tech. Instructed cx to keep fresh foods and beverages in ice box or cooler until problem can be corrected. ; ordrng 1 W10779331 (COMPRESSOR)
Near Bakersfield, CA 93301
Michael
Job Details: 04/29/2020
OVEN WHIRLPOOL RGA720EK4WH Replaced thermostat WB20K8, complete
Near Santa Clarita, CA 91351
Raymond
Job Details: 04/29/2020
WASHER WHIRLPOOL WFW5620HW0 "Upon arrival unit sporadic on display. Rebooted unit and calibrated, 7nit functions as designed."
Near Rialto, CA 92376
Stephen
Job Details: 04/29/2020
WASHER MAYTAG MVWB865GC0 "Ran diagnostics. Had f0e3, f2e1 error codes. Cleared error codes. Found LT front suspension rod out of socket. Reinstalled suspension rod. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly. No leaks found at this time. Instructed customer on unbalanced loads. Complete."
Near Modesto, CA 95355
Cruz
Job Details: 04/29/2020
DISHWASHER KITCHEN AID KUDC20FV883 "Cx claims unit is working as designed, cx said unit will stop only sometimes husband will unplug it / and plug it back in and unit will work for a few months."
Near Santa Clarita, CA 91351
Randy
Job Details: 04/29/2020
RANGE WHIRLPOOL WEG750H0HZ0 Still waiting on parts.
Near San Dimas, CA 91773
Andy
Job Details: 04/29/2020
WASHER MAYTAG MVWB765FW3 "Not spinning, replaced water valve tested unit working properly"
Near Santa Clarita, CA 91350
Randy
Job Details: 04/29/2020
DISHWASHER MAYTAG MDB8989SHZ0 Found dead no power has power add outlet. Faults coming through Kneadz control and panel ; ordrng 1 W11225084 (cntrl-elec) and 1 W11403919 (PANEL)
Near Azusa, CA 91702
Andy
Job Details: 04/29/2020
WASHER WHIRLPOOL WTW7500GW0 Lid not locking replaced I’d ice tested unit working properly
Near Los Angeles, CA 91367
Danny
Job Details: 04/29/2020
REFRIGERATOR KITCHENAID KFCS22EVMS7 SR#7727675544Spoke with techline due to missing right bracket from evapThey advise me have our parts research team to get involve with whirlpool parts department He also mention if part is no longer available then the tech needs to use the old brackets which is impossible to take them off from old evap if not unit is not repairable .
Near Azusa, CA 91702
Andy
Job Details: 04/29/2020
WASHER MAYTAG MVWX655DW Customer canceled at door
Near Rialto, CA 92376
Stephen
Job Details: 04/29/2020
WASHER MAYTAG MVWB850YG1 "Not a recall on AI, different problem.Replaced log valve, nozzle, and detergent,bleach, and softener dispensers. Ran diagnostics. Fills, agitates, drains, rinses,dispenses, and spins properly. No leaks found at this time. Advised customer NOT to use pods. Complete."
Near Santa Clarita, CA 91350
Raymond
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRT311FZDT01 "Door damaged on front finish, and harness is wrong. Meat probe sent part number correct.; ordrng 1 LW10599407 (dor-fip) and 1 W11399425 (HARNESS)"
Near Loma Linda, CA 92354
Jaime
Job Details: 04/29/2020
WASHER WHIRLPOOL WTW4850HW1 "Found inner tub sort of loose, due to a hubs missing pin Had it replaced"
Near Pomona, CA 91768
Jaime
Job Details: 04/29/2020
WASHER MAYTAG MVWX655DW2 "Found washer with a few error codes on long drain and not reaching spin speed. Brand unit educated customer on use of their new washer. Also, fixed reversed water lines. Also,drain hose too low"
Near Santa Clarita, CA 91351
Raymond
Job Details: 04/29/2020
DRYER WHIRLPOOL WGD5620HW1 "Upon arrival cx states aaftwr power outage unit not working, found shorted UI and main control. Needs board.; ordrng 1 W11378949 (Ui) and 1 W11417009 (CONTROL)"
Near Montebello, CA 90640
Francisco
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Checked unit found ffc at 29 degrees. Removed and replaced diffuser and thermistor. Asked cx to monitor unit and report any issues.
Near Santa Clarita, CA 91390
Raymond
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Upon arrival unit frosted on fc evap need to locate service pointer.; schdld next appmnt for 5/1 FRI !
Near Montebello, CA 90640
Juan
Job Details: 04/29/2020
WASHER MAYTAG MHW8000AW0 "Replaced door bellow,U.I., and drain pump. Checked ops, unit is working fine."
Near Covina, CA 91724
Andy
Job Details: 04/29/2020
WASHER MAYTAG MVWB850YW1 Needs water valve ; ordrng 1 W10853723 (valve)
Near Palmdale, CA 93550
Jonathan
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Found defective freezer rail. Fixed rail. Tested unit and is working properly.
Near Perris, CA 92570
Tyler
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM Customer stated that unit is still leaking. Found plugged drain hose. Cleared and tested all works good at this time.
Near Montebello, CA 90640
Francisco
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM02 Cx needs to be RS.
Near Montebello, CA 90640
Francisco
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM "Checked unit found multiple issues. Defrost drain obstructed, condenser coils need cleaning. Compressor pulling 1.75 amps and running really hot.; 1 W10669254 (evaporator) and 1 W10879296 (compressor)"
Near Perris, CA 92571
Tyler
Job Details: 04/29/2020
RANGE WHIRLPOOL WFG525S0HS1 Customer stated that the unit is not heating or keeping temp. Found unit is in Celsius. Fixed and reset all works good at this time. Also told customer to remove foil.
Near East Los Angeles, CA 90022
Francisco
Job Details: 04/29/2020
WASHER WHIRLPOOL WTW4850HW1 Retrieved error codes f1 e2 and f7 e6. Checked motor windings at j2 4 to 5-6 pins unit homing out at 4.8 ohms. Ordering control board.; ordrng 1 W11211478 (cntrl-elec)
Near Tulare, CA 93274
Frank
Job Details: 04/29/2020
WASHER MAYTAG MVWB765FW3 Customer stated no drainPerformed diagnostics It will agitate then stop then fill then stop again and it doesn’t drainWill order control bad boardFault codes F2E5; ordrng 1 W11195970 (cntrl-elec)
Near Littlerock, CA 93543
Jonathan
Job Details: 04/29/2020
WASHER MAYTAG MVWB880BW0 Replaced defective bearing. Found tub damaged.; ordrng 1 W10381078 (outer tub)
Near Pasadena, CA 91107
Francisco
Job Details: 04/29/2020
DISHWASHER KITCHENAID KDPE334GPS0 Contacted tech line. They advised using stainless steel cleaner then affresh to get rid of stains. If cx wants tub and door panel replaced he would have to call cx service. Sr#7727669971
Near Tulare, CA 93274
Enrique
Job Details: 04/29/2020
WASHER MAYTAG MVWB835DW0 "I was trying to remove washplate screw and broke off . I will need gearcase , nut-spaner , washplate and screw .; ordrng 1 W10752187 (screw) and 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner)"
Near Perris, CA 92571
Tyler
Job Details: 04/29/2020
WASHER MAYTAG MVWC565FW2 Sound gear case is leaking oil order in gear case not in stock needs to be ordered from Macone and shipped to me.; ordrng 1 W11035751 (gearcase)
Near Nuevo, CA 92567
Tyler
Job Details: 04/29/2020
DRYER WHIRLPOOL WGD8800YC1 Unit still short cycling. Ordering gas valve give call back to Kevin.; ordrng 1 WP8557891 (burner-gas)
Near Pasadena, CA 91103
Francisco
Job Details: 04/29/2020
WASHER MAYTAG MVWX655DW1 Removed and replaced belt and shifter unit now checks ok.
Near Porterville, CA 93257
Alejandro
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ "Found the unit not,freezer door not close, re install door close correct, office order harns wire (w11161250)"
Near San Bernardino, CA 92404
Cesar
Job Details: 04/29/2020
WASHER WHIRLPOOL WFW560CHW0 F7 E2 codevmotor control over heat factory was out they determined failed motor control they sent one to customer installed motor control tested unit all tested good
Near Waterford, CA 95386
Cruz
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Fixed- installed new parts (ice maker, 2 gaskets) water filled mold, gaskets are sealing properly, allow 12-24 for ice production, cooling and temps are ok as well, cx ok repair, send cx all work history via email thanks"
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 04/29/2020
DISHWASHER WHIRLPOOL WDT780SAEM2 Customer stated that the unit would not fill with water found float switch arm fell off. Fixed and tested all works good at this time.
Near Guadalupe, CA 93434
James
Job Details: 04/29/2020
WASHER WHIRLPOOL WTW7500GC2 Replaced housing and tested unit. Unit now filling as intended and working properly. Job complete.
Near Bakersfield, CA 93306
Patrick
Job Details: 04/29/2020
WASHER MAYTAG WFW72HEDW0 Error code f3e1 checked out and found water level sensor bad ; ordrng 1 WPW10448876 (switch-wl)
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Customer stated that the ice taste like metal. Customer wants to change filter. Unit does not have a filter told customer to buy external filter for unit. Fixed loose crisper drawers. All works good at this time.
Near Santa Maria, CA 93458
James
Job Details: 04/29/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Found unit leaking from left side of door. Ran auto test and found excessive soap in unit causing wave action during operation and leakage. Spoke to customer about soap usage. Applied soap nutrilizer to unit and flushed system. Advised vinegar wash to further remove soap buildup. Unit working as intended.
Near Tehachapi, CA 93561
Patrick
Job Details: 04/29/2020
DISHWASHER WHIRLPOOL WDF110PABW4 Seal popped out of place causing leak. Reinstalled and secured. Tested. Water line is copper line and is corroded and needs a plumber to change. Mold build up. Unsafe working environment
Near Los Angeles, CA 91406
Randy
Job Details: 04/29/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Found frosting over again. All ops working thermistor passed and tightened with zip ties. Need techline but they are not available. Brining new thermistor and might need board. ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Near Tehachapi, CA 93561
Patrick
Job Details: 04/29/2020
WASHER MAYTAG MVW7232HC0 Customer instructed on use and care. Long fill error. Drain hose too far down the drain. Repositioned. Tested unit. All ops checked good
Near Tehachapi, CA 93561
Patrick
Job Details: 04/29/2020
OVEN WHIRLPOOL WFG540H0ES0 Removed and replaced harness and spark module. Tested uni. All ops checked good
Near Fontana, CA 92336
Tyler
Job Details: 04/29/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Customer stated that the dispenser is not opening the door. Ordering dispenser motor and will use interface.; ordrng 1 W11189145 (door-ice)
Near Glendora, CA 91740
Stephen
Job Details: 04/29/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Ran diagnostics. No error codes found. Found terminal look to heater. Recrimped terminal and reconnected to heater. Reversed polarity, no air gap in drain line. Corrected reversed polarity. Instructed customer to call plumber to install air gap. Ran test cycle. Fills, washes, drains, rinses, and dries properly at this time. Complete."
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 04/29/2020
WASHER MAYTAG MHW5630HC0 Customer stated that unit is leaking found hole in the door boot causing the leak. Ordering door boot not in stock.; ordrng 1 W11314648 (bellow)
Near Tulare, CA 93274
Chase
Job Details: 04/29/2020
RANGE WHIRLPOOL WFG525S0HV1 Adjusted flames to desired flame level. All ops now testing normal. Job complete.
Near Los Angeles, CA 90039
John
Job Details: 04/29/2020
WASHER MAYTAG MVWB850WQ1 The rotor bolt and drive shaft nut were loose. Tighten down the nut and bolt. And secured it with Loctite. The washer tested good.