Local Reviews
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Dane K.
WASHER MAYTAG MVWX655DW On arrival the unit was dead. Had 120 going to control board but control board would not wake up. Unit needs a new control; rqstng P&A on 1 W11116592 (cntrl-elec)
Billy J.
WASHER WHIRLPOOL WTW5000DW1 Apon arrival cx stated unit was not operating and all of a sudden it started to work again I checked unit for error codes there was none I recalibrated and retested and unit finished with no error codes the only thing I found was unit not on dedicated cuircut has a really old dryer sharing cuircut instructed cx of proper use and care and installation
Dane K.
REFRIGERATOR FRIGIDAIRE FFHS2611PFAA Removed and replaced ice maker and tested unit. Unit functions normal now
Billy J.
REFRIGERATOR KITCHENAID KBFO42FSX00 apon arrival removed and replaced control still nothing called techline went threw all components and tested all door switches from switch to connector to connector tested u.i tested control for air valve and per whilpool everything tested fine spent almost an hour alone one the phone with techline where they determined that u.i is bad and needs to be replaced ordering 7723734240 cx requested cx is not happy; ordrng 1 WPW10468946 (contrl-box)
Dane K.
WASHER WHIRLPOOL WTW5000DW1 Upon arrival the unit was full of water and would not start. Found the drain pump shorted out and took out main control board. Unit needs new drain pump and new control board; ordrng 1 W10876600 (drain pump)
Dane K.
WASHER MAYTAG MVWC416FW Unit had broken wash plate an agitator and dispenser. All 3 parts need to be replaced. ; ordrng 1 W10836692 (agitator) and 1 W10846191 (washplate)
Dane K.
WASHER WHIRLPOOL WTW4816FW Found a suspension rod have popped out of place. Secured suspension rod and test. Functions normal
Dane K.
WASHER WHIRLPOOL WTW5000D Upon arrival unit was not washing. Found wash place strict. Unit needs new wash plate; ordrng 1 W10752283 (washplate)
Steven W.
DRYER MAYTAG MGDB850YG3 "Found noisy rollers, idler pulley, worn belts. 2 count job. Allow extra time.; rqstng P&A on 1 4392067 (dryer repair kit) and 1 WP8544742 (belt) and 1 WPW10136934 (belt)"
Kevin M.
WASHER MAYTAG MVWB725BW0 Unit making loud noise during spin cycle. I found that the basket hub is stripped and bearings are bad causing noise. Removed and replaced bearing kit and basket hub. Tested unit. All tests good.
Steven W.
RANGE KITCHENAID KGSS907SSS00 "Replaced membrane switch, ribbon cable. All functions tested ok. No error codes found. Complete."
Isidore A.
DISHWASHER JENN-AIR JDB9800CWS2 "Dish rack rails broken coming apart, pulled dishwasher out , removed old rack rails both left and right sides and installed new rack rails. Removed old drain motor and sensor installed new drain motor and sensor test dishwasher operation, ok at this time"
Billy J.
WASHER WHIRLPOOL WFW92HEFC0 "Apon arrival removed and replaced motor and stator retested this time motor actually was able to spin tub but just heard a terrible screeching sound unit needs new tub and main control make 5 job count put into autho for 2.5 times labor w10901175 w10864049; rqstng P&A on 1 W10864049 (cntrl-elec) and 1 W10901175 (tub-outer), states that autho needed"
Isidore A.
WASHER WHIRLPOOL WFC7500VW2 "Found no codes test washer no grease or sediment found. Customer has picture of stains, do not appear from washer possible dryer. Customer to try clean cycle w"
Billy J.
DRYER WHIRLPOOL WGD92HEFC0 Per office part already ordered not one person from are office informed cx this was going to be a psp ; saved tckt
Isidore A.
REFRIGERATOR KITCHENAID KRFF707ESS01 Removed top refrigerator panel Found reservoir water line not in proper locked into water valve. Reinstalled reservoir to water valve test for leaks ok at this time.
Bryan D.
DRYER MAYTAG MGDB765FC0 Removed and replaced ignitor and unit would ignite then no flame. No gas getting to ignitor. Removed and replaced coils from truck stock and unit is functioning properly. ; used 1 279834 (2 COIL GAS VALVE SET) from stock
Bryan D.
DISHWASHER MAYTAG MDB4949SDZ0 Removed and replaced sump assembly. Tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech.
Isidore A.
WASHER WHIRLPOOL WFW9400SW01 "found F22 door lock no verified, note power went off during test washer and dryer are connected to a gfi outlet not recommended. advised customer. Found seal WP8181747 came off from dispenser to bellows tube leaking reinstalled old seal not leaking at this time. Note customer still owes for labor 105.00 plus part 16.14 and tax; ordrng 1 WP8181747 (seal 16.14)"
Isidore A.
DISHWASHER WHIRLPOOL WDF560SAFM2 "Found dishwasher not getting enough water, water pressure ok water valve WPW10327249 not opening properly. Found detergent dispenser W10861000 leak rinse agent. Parts ordered; ordrng 1 W10861000 (detergent dispenser) and 1 WPW10327249 (water intake valve)"
Irvin F.
WASHER WHIRLPOOL WTW5000DW1 Removed power installed all parts. Calibrated unit passed. All ops normal.
Bryan D.
WASHER WHIRLPOOL WTW6400SW2 Cx states hinge on left side of door is broken. I was sent with wrong hinges. Ordering correct hinge. Rescheduled cx for 12/22. ; ordrng 1 WP8576780 (hinge)
Irvin F.
WASHER MAYTAG MVWC425BW1 "Replaced the lock and the latch. Ran components test, then calibrated. All ops normal."
Irvin F.
RANGE WHIRLPOOL WFG515S0ES1 "The front two burner heads take long times to light. The sos and burners aren’t igniting gas, gas is flowing and spark mod is operable. ; ordrng 1 WPW10183375 (cap-burner) and 2 WPW10515455 (burnr-head)s"
Irvin F.
WASHER WHIRLPOOL NTW4516FW1 "Replaced all components, calibrated unit all ops normal."
Bryan D.
OVEN AMANA AGR4230BAW1 Cx states oven door feel off. Inspected h8 he’s and receivers all are in tact. ReinstLled oven door properly. Unit is not functioning as designed. Collected ted the 115.00 sc via Cc.
Raymond H.
MICROWAVE WHIRLPOOL KEMS378SBL05 upon arrival unit turntable motor not spinning. Voltage at turntable motor but motor not running. Needs motor. Quoted cx337.92 labor plus 125 for second man115 SC 73.83 parts657.29 total. Cx wishes to speak with spouse on repair. Collected 115 card. Cx will call back for furthur service.542.29 due if approved.
Jesus C.
DISHWASHER KITCHENAID KDTM354DSS4 Customer states that upper not holding. Checked unit and the weld on the upper left side broke. Ordering parts.; ordrng 1 W11259785 (TRACK LH) and 1 W11259786 (TRACK RH)
Erick S.
REFRIGERATOR HAIER HT21TS85SP Upon arrival found unit not cooling in either compartment. Accessed comprEssor and found unit with roach infestation causing relay to misfire. Called lapses and spoke with Kayla. Stated warranty will not cover repairs. Job comp
Erick S.
M/W OTR KITCHENAID KMLS311HBL0 "File# 7723736304Cycled unit and found sound working. Unit has 3 different settings from,ow to high. Set to highest volume setting but cust not satisfied with how loud it is. Called techline and tested unit together and found unit working as design. Got file number, cust stated will go aback to Urners and may exchange product. Job comp"
Raymond H.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Upon arrival diffuser stuck open and makes noises when trying to close. Unit needs diffuser; ordrng 1 W11317276 (DIFUSER)
Erick S.
WASHER MAYTAG MVWC555DW1 Customer is still having issues with spin. Last time called techline if issue persisted to replace gearcase and pulley. Also ordering motor and hub to ensure repair.; ordrng 1 W10396887 (hub) and 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006487 (motor-drve)
Tyler F.
WASHER MAYTAG MVWB980BW0 Customer stated that the unit is leaking water and the dispenser is dripping water. Found leak is coming from the tub ring and valve is seeping. Removed and replaced valve and tub ring tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWB725BW0 Customer stated that the unit is leaking. Found failed bearing which is leaking water to the rotor causing rotor to rub on stator. Ordering bearing kit stator and rotor in stock.; rqstng P&A on 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10419333 (stator)
Steven W.
WASHER WHIRLPOOL WTW4816FW2 Found fill valve leaking from hot side at solenoid. Needs fill valve. Advised customer not to use washer until repaired.; ordrng 1 W11210459 (FILL VALVE)
Steven W.
WASHER KITCHENAID KDTE104ESS3 Ran diagnostics. Had 7-1 error code. Ran test cycle. Found control disabling heater circuit. Heater circuit 14 OHMs. Needs control. Water temp too low . Advised customer to turn up water heater.; rqstng P&A on 1 W10909703 (cntrl-elec)
Steven W.
ICEMAKER KITCHENAID KUIC18PNZS0 "Found water charge too low. Needs fill valve. ( water supply pressure/ volume is good, filter just replaced. Found pump tube off dispenser tube. Needs tube. 2 count job.; rqstng P&A on 1 W10863947 (tube) and 1 W10881366 (valve)"
Steven W.
MW OVEN COMBO WHIRLPOOL WOC54EC7AS03 Found has error code f6e8. Found microwave appliance manager failure. Needs MW appliance manager. EST 520.54. Labor 225.00.3 count job. Allow 2 hours. Customer unsure about repair at this time. WPW10586836 MW appliance manager. Customer to call Whirlpool customer service.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Customer stated that the unit is not cooling well and smelled a burning smell and light is in and can’t turn off. Found filter needed to be reset and temps set to high. Reset filter light and set temps to recommended. Found fridge against wall moved out so it could breath and customer had fridge to full showed how to load fridge for best results. All works good at this time.
Steven W.
RANGE HOOD KITCHENAID KICU465SBL "Found motor control not slowing down motor speed, needs 3 halagen bulbs, motor control board. EST 1110.41. Labor 150.00. Customer declined repair at this time. Will call whirlpool customer service. Wpw10252088 bulbs, wpw10281728 control. 3 count job."
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Customer said ice maker is still not,working. Ordering ice maker in stock.; ordrng 1 WPW10300022 (icemaker)"
Billy J.
WASHER WHIRLPOOL MVWC425BW0 W11035747 254.71 apon arrival cx stated clothes not coming out clean tested unit with no error codes but making a load noise tilted unit back to find gearcase leaking oil quoted 550 cx stated he will buy a new unit
Aaron B.
WASHER WHIRLPOOL WTW4816FW2 "Replaced the water valve tested ops normal , left old part with customer"
Aaron B.
DISHWASHER WHIRLPOOL WDF520PADM7 "Jammed drain pump replaced tested unit , customer has the unit drain line is connected with copper coupling and no air gap , advised to redo the drain with an air gap installed they run the risk of the drain line slipping off of the copper coupling and leaking water everywhere under the sink and clogged drains with no air gap, to prevent a possible flood I recommend not to use unit until approved drain lines installation guide is followed"
Aaron B.
REFRIGERATOR KITCHENAID KSSC42FTS00 "805-559-1032 Irma called her to give her the estimate to repair the unit and pay for the trip charge no answer I left a message also Needs a 4 call count to repair the unit The unit blinks off turns back on chirps beeps and repeats , unit is loosing the DC voltage transformer on the board is failing to repair the unit needs main board kit 342.88. Evaporator fan motor 115.27 tax $34.36 trip charge 115.00 labor to repair the unit 550.00 totaling $1157.51 to properly repair the unit ; rqstng P&A on 1 W10801766 (cntrl-elec)"
Aaron B.
DISHWASHER KITCHENAID KDPE234GPS0 Unit had an f6E4 and multiple other codes unit pump and motor asm not working ordered parts needs pump and motor and main board ; ordrng 1 W11085683 (pump&motor) and 1 W11087210 (MAIN BOARD)
Aaron B.
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced the water valve , tested operations unit works as designed, left old part"
Kenneth M.
WASHER WHIRLPOOL WTW5000DW1 Installed actuator and water valve and tested unit. Unit is now working properly. Customer approves function at ths time. No dents dings or blemishes on or around unit caused by technician.
William L.
RANGE KITCHENAID KSGG700ESS1 "Installed correct burner heads & caps, tested all burner, unit operating as designed."
William L.
DISHWASHER KITCHENAID KDTM354DSS5 "Found drain hose with tear, Replaced drain an hose , ran self diagnostics, unit operating as designed."
Kevin M.
WASHER WHIRLPOOL WFW5090GW "Unit leaking intermittently in front middle. I can’t find exactly where water is leaking from but it shows evidence of water coming from between door boot and outer tub. Ordering boot and clamp. Allow 1hr, tight area. ; ordrng 1 461971408821 (clamp) and 1 W11044836 (bellow)"
Jesus C.
WASHER WHIRLPOOL WTW4816FW2 Removed valve and installed new. Tested unit and ran diagnostic. Unit is now working as design.
Jesus C.
WASHER AMANA NTW4516FW2 Removed hose and valve. Installed new valve and installed hoses. Ran diagnostics and passed. Unit is now working as design.
Jim S.
WASHER MAYTAG MGDB980BG0 Installed dryer belt pulley
Jim S.
REFRIGERATOR GENERAL ELECTRIC GFE28HMHCES Noisy ice fan; ordrng 1 WR60X10342 (fan motor im asm / s)
Jesus C.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Customer states that unit is making a noise. Checked unit and found the damper.removed cover and replace damper. Tested unit and it’s working as design.KevinSr#7723736492
Jesus C.
REFRIGERATOR KITCHENAID KBSD618ESS01 "Customer states that leveling feet not working. Checked unit and found the rear right foot not leveled. Unit is raised from front, allowing room to replace rear adjuster. Removed right side rear adjuster from unit. Removed level from new part and installed. Teste leveler and it’s good up/down. Unit is now working as design."
Steven W.
WASHER WHIRLPOOL WTW5000DW1 "Replaced control. Unable to remove wash plate. Long job. 3 count job. Allow 2 hours. Needs wash plate, basket hub.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)"
James G.
HOME LAUNDRY WHIRLPOOL LTG5243DQC Drained and refilled and drained again without failure
James G.
WASHER GE JTWN3000M1WS Customer had neighbors reinstall agitator
James G.
WASHER WHIRLPOOL WTW5000DW0 Wash plate stripped Replaced listed part Tested ok
James G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cleared very small area of frozen line in vicinity of tankTested ok
Dane K.
MICROWAVE KITCHENAID KMBS104ESS02 Upon arrival the sensor cooking would not work. Found since her shorted out and took out main control board. Unit needs new sensor and you control; ordrng 1 W10871220 (sensor)
Dane K.
RANGE - GAS GE JGBP35BEA8BB "Unit still needs new igniter ; rqstng P&A on 1 WB13K0021 (igniter-oven bake), states that autho needed"
James G.
WASHER MAYTAG MVWB850YW1 Needs bearing Declined
James G.
WASHER MAYTAG MHW6000XG2 Part is $110.67Labor $90.00APPROVED APPROVED F-1E-1 control failure ; ordrng 1 W10427972 (cntrl-elec)
James G.
WASHER WHIRLPOOL WTW8040DW3 Bearing makes squealing noise on high spin ; ordrng 1 W10775188 (washplate) and 1 W10811956 (GEARCASE )
Kenneth M.
WASHER WHIRLPOOL WFW92HEFW0 Installed panel and new control board and tested unit. Unit is now working properly. Customer approves all functions at this time.
Erick S.
REFRIGERATOR FRIGIDAIRE FFHB2750TS "Installed new water tube and ice maker, it cycled and filled with no errors, job comp"
Kenneth M.
WASHER WHIRLPOOL WTW8500DC2 Found unit coding out due to water temp sensor failure. Replaced water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER WHIRLPOOL WTW5000DW2 Found tub run broken causing bleach not to go inside tub. Would just end up on the floor. Ordering new tub ring. Checked water levels due to customer concerned that unit is now filling all the way up like it should. Ran unit in bulky items with 1 rinse and unit filled tub all way. Unit working properly. Rescheduled customer for Friday 12-21-18; ordrng 1 W10849477 (ring-tub)
Raymond H.
WASHER WHIRLPOOL WTW8500DC1 Upon arrival gearcase grinding. Washplate is stripped and spanned nut corroded. Needs gearcase washplate and spinner nut. Make 3 call count.; ordrng 1 W10909670 (nut-spaner)
Patrick C.
REFRIGERATOR FRIGIDAIRE FFHT1814TW Removed and replaced compressor. Vacuumed and recharged unit. Tested unit. All ops checked good
William L.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Replaced freezer door assy, ran ice maker harvest & fill test, ICE MAKER TESTED OK, set FF /freezer temps on UI , unit cooling at this time."
Hector Z.
WASHER AMANA MVWB865GC0 Washer displaying an F9E1 code (Long drain). Checked unit and found washer not draining.; ordrng 1 W10876600 (drain pump)
Kegan N.
WASHER MAYTAG MVWB835DW4 "Customer stated unit not working properly. Inspected unit, unit appears to be off balance, ran diagnostics, off balance error code, adjusted legs at bottom, ran test cycle. Unit works good this time."
Raymond H.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced third level tracks and dispenser. Tested unit. Unit functions as design3d.
Raymond H.
WASHER WHIRLPOOL WTW4800BQ0 Upon arrival cx stated unit leaking bleach when pouring into dispenser. Inspected and found cracked tub ring causing bleach to drip down tub. Needs tub ring.; ordrng 1 WPW10531289 (tub ring)
Andrew P.
COOKTOP WHIRLPOOL WCG55US0HS00 Installed grates. Grates were not chipped or broken.
Jim S.
DRYER WHIRLPOOL MEDC465HW0 Open heating element. Replaced element unit heating now but the drum needs replacing ; ordrng 1 W10899578 (drum)
Jim S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF3 Replaced open water valve. Unit tested ok
James G.
REFRIGERATOR GE GSS25GSHJCSS Unit still freezing ; ordrng 1 WR49X10251 (cover asm ff inlet) and 1 WR55X30596 (BOARD )
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHT1814TW0 Installed evap fan motor and fan blade and test3 unit. Unit is now working properly. Customer appprves function at this time.
Kenneth M.
DISHWASHER KITCHENAID KDFE104DSS5 Installed heater and tested unit. Unit is now working properly. Customer approves function at this time.
James G.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 32= 8700ohmsUnit has very poor frost pattern THREE CALL COUNT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!; ordrng 1 WPW10507886 (compressor)
Aaron B.
DISHWASHER BOSCH SHE863WF5N Unit middle-spray arm was clogged pulled out cleared tested ops Unit will work right now also advise the customer to run the hot water to really get 120° then turn on the dishwasher for optimal washing and drying conditions also need to use jet dry or rinse aid
Kevin M.
WASHER WHIRLPOOL WTW8500DC0 "Unit giving motor over heated code. Basket is spinning freely. I found that the gearcase is locking up causing error code. Washplate is seized onto gearcase shaft and rotor is has worn splines causing play in rotor. Unit needs gearcase, rotor and washplate. Removed and replaced gearcase, rotor, and washplate. Tested unit. All tests good."
James G.
REFRIGERATOR GE ZISB420DMA Lower door on air handler not closing Part is $446.00Labor is $107.00Only send Jimmy or myself on this unit pleaseAPPROVED APPROVED ; ordrng 1 WR31X10021 (air handler asm qc)
Kenneth M.
WASHER MAYTAG MVWB865GW0 Found unit leaking water at the gearcase seal. Also found oil splattered throughout bottom of the washer. Ordering new gearcase. Rescheduled customer for Thursday 12-20-18; ordrng 1 W10811956 (drum assy)
Andrew P.
KITCHEN KITCHENAID KDTE404DWH0 found upper racks missing ball bearing. Removed and replaced rails. Tested unit ok No leaks.
Andrew P.
DISHWASHER WHIRLPOOL WDT730PAHW0 "Cx stated unit would stay stuck on drain cycle and not finish. Found spoon stuck under float assembly. Removed spoon and instructed Cx on using rinse aid and different wash cycles. Tested unit and it filled, washed and drained."
Andrew P.
OVEN KITCHENAID KOSE500ESS02 Cx States unit makes loud rattling noise when used. This happen after unit gets to temp and cooling fan comes on. Needs cooling fan and is missing screw for top vent. ; ordrng 1 W10861504 (blower) and 1 W11193480 (SCREW)
Andrew P.
REFRIGERATOR KITCHENAID KRFC604FSS00 Cx stated unit not making ice. Ice maker bin is at operating temp and water filter is new and valve ok. Did not receive parts. Will install parts when job is rescheduled for GY; saved tckt
Andrew P.
DRYER ELECTROLUX EFDG317TIW1 Cx stated unit making rattling noise. Turned unit on at it would rattle. Ordering wheel assembly and will use idler on return. ; ordrng 3 134715900 (roller)s
Andrew P.
DRYER WHIRLPOOL MDG2706AWW Door gasket was sticking out. Removed panel and reinstalled gasket tested ok
Hector Z.
WASH/DRY COMBO GE GUD27GSSJWW GE stack set.
Erick S.
WASHER MAYTAG MVWC565FW-1 Found unit with uninstalled pressure hose causing pressure fault failure and unit not to stop filling. Resecured hose st board and tub. Retested it and it passed all tests with no errors. Job complete
Hector Z.
WASHER WHIRLPOOL WTW5000DW1 "All this parts were returned to the shop, reschedule for Wednesday 12/26/18.; saved tckt"
Erick S.
WASHER WHIRLPOOL WTW4950HW Found unit with off balance load causing it not to advance in wash. Found suspension not to secured to tub causing off balance error. Secured all suspension. Retested it through test cycle and it passed all tests. Job complete
Tyler F.
REFRIGERATOR WHIRLPOOL WRS331SDHW00 Customer stated that the unit was making a rattling noise. Found that when the unit was delivered the compressor was pushed and bent to be tilted to the back. Bent brackets to compressor back and tested no more noise at this time. Customer satisfied with repair. All works good at this time.
Tyler F.
REFRIGERATOR GE GSE25HSJHHSS Customer stated that the unit has never reach the temps. Found temp calibration is incorrect. Ordering main control and display.; ordrng 1 WR55X20464 (interface dispenser) and 1 WR55X30596 (ELEC CNTRL)
Raymond H.
M/W OTR WHIRLPOOL WMH75021HZ1 Upon arrival door hitting cabinet when opening. Found door rods bent. Needs door.; ordrng 1 W11186045 (DOOR STAINLESS)
James G.
WASHER MAYTAG MHW6000XG2 Part is $110.67Labor $90.00APPROVED APPROVED F-1E-1 control failure ; ordrng 1 W10427972 (cntrl-elec)
Andrew P.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Needs water valve. GY will install on next visit. Also needs control; ordrng 1 5304510307 (CONTROL)
William L.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Replaced damper control, tested functions of damper, tested ok"
William L.
REFRIGERATOR JENN-AIR JFX2897DRP02 "defrosted evap, Replaced evap cover, defrost thermister & control damper, unit cooling at this time"
William L.
WASHER WHIRLPOOL WTW4816FW2 "Checked for codes, no code found."
William L.
OVEN WHIRLPOOL GMC305PRQ00 "Check temp in bake cycle, found temp high, ordered sensor for unit; ordrng 1 WPW10131825 (sensor)"
Tyler F.
RANGE WHIRLPOOL WFG320M0BS2 Customer stated that the door handle is loose. Fixed and tested all works good at this time. All works good at this time.
William L.
RANGE WHIRLPOOL WFG540H0ES1 "Replaced burner head & orfice 12k, tested burner ignitor several times with customer, tested ok"
William L.
RANGE WHIRLPOOL GSC308PRS01 "Replaced bake element, ran bake test cycle, unit operating as designed."
Tyler F.
DISHWASHER WHIRLPOOL KDTM354DSS5 Customer stated that the upper rack fell. Found spot welds on rail defective. Removed and replaced rails tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW4616FW2 Customer stated that when the unit is washing it makes a grinding sound. Cycle tested unit and found noise is coming from gear Case and splutch. Ordering parts in stock.; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (GEAR CASE)
Tyler F.
REFIRGERATOR WHIRLPOOL WRS325SDHZ02 Customer stated that the ice maker will not dispense. Found harness for ice maker was stopping the bin from going in all the way. Fixed and tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRMF706EBS01 Customer stated that the display on the deli drawer and on the freezer door are both not working. Ordering deli drawer display not in stock.; ordrng 1 WPW10769076 (cntrl-elec)
Tyler F.
DISHWASHER KITCHENAID KDTM354DSS5 Customer stated that the unit is not washing the dishes. Found wash pump is on but not pushing the water. Ordering sump assembly not in stock. Also upper rack is falling off ordering adjuster. ; ordrng 1 W10805015 (pump&motor) and 2 WPW10546503 (adjuster)
Tyler F.
WASHER WHIRLPOOL MVWB965HC0
Tyler F.
COMPACTOR KITCHENAID KTTS505ESS0
Tyler F.
OVEN AMANA AGR6303MFB0 Customer stated that the unit is not staying at set temp. At first it is under then it rises higher. Preheated oven and cycled on and off multiple times. Found the unit temp is off by 20 degrees. Calibrated temp and tested. All works good at this time.
Tyler F.
RANGE WHIRLPOOL KWVU265YBA0 "Customer stated that there is not power at the range hood. Found switches not working; ordrng 1 WPW10370009 (swtch-memb)"
Tyler F.
WASHER MAYTAG MVWB965HC0 Customer stated that the unit leaking from the left front corner. Could recreate but looks like it would be the tub ring. Ordering tub ring.; ordrng 1 W11243762 (TUB RING)
Steven W.
DISHWASHER WHIRLPOOL WDT720PADM2 "Replaced pump & motor, screw. Right tab was hard to lock in place."
Steven W.
MW OVEN COMBO KITCHENAID KEMS308SSS05 "Replaced MV, lower oven UI’s, ribbon cables. Ran diagnostics- ok. Tested MW, lower oven . Heating properly, keypad is working. No error codes at this time. Complete."
Steven W.
REFRIGERATOR JENN-AIR JFC2290VEP8 Replaced right RC door gasket. FC door liner crack repair tape/ stop drilling.
Steven W.
REFRIGERATOR KITCHENAID KFIS25XVMS8
Raymond H.
RANGE WHIRLPOOL WFG320M0BW2 Replaced spark harness. Tested unit. Unit functions as designed.
Raymond H.
WASHER WHIRLPOOL WFW5090GW
Raymond H.
WASHER MAYTAG MVWX655DW1 "Installed splutch assembly and tested, unit not shifting properly. Proper volatile but shifter stuck. Need capacitor and shifter; ordrng 1 W10913953 (actuator) and 1 W11158831 (CAPACITOR)"
Raymond H.
WASHER MAYTAG MVWB765FW0 Upon arrival cx stated unit not spinning or washing. Found LF code. Inspected and found loose connection at water valve. Secured connection and tested unit. Unit functions as designed. Job complete.
Raymond H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Upon arrival cx states unit always running. Cx is noticing ice box fan that will run to circulate air. Instructed cx on proper use and care of unit. Unit functions as designed. Job complete.
Patrick C.
WASHER WHIRLPOOL WTW5000DW1 Customer still having issues. No error codes stored called tech line Rick sr 7723719441 stated if no errors and unit is filling with water it is working as designed. If customer still has issue to contact customer service
Patrick C.
FREEZER WHIRLPOOL WRT541SZDW00 Customer having issues with the getting frost build up inside the freezer section. Checked out and found gaps between liner and cabinet. Applied silicone to gaps between liner to allow better seal. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Removed and replaced door, control, and ice maker. Tested unit all ops checked good. Job complete"
Patrick C.
DRYER WHIRLPOOL WGD4815EW Found the unit making noise while in use. Coming from the rollers. Needs new repair kit. Removed and replaced kit. Test3d unit. All operations checked good. Job complete
Patrick C.
DRYER WHIRLPOOL WGD4616FW1 "Found customer having issues with smell of gas in the drum. Checked the unit out and no signs of gas smell. Placed bubbles on the burner to see if gas is leaking. No bubbles. All ops checked good. Documented with safety team, spoke to Christina 7723302063"
Patrick C.
WASHER MAYTAG MVWC425BW Unit having issues with the unit not wanting wash and spin properly. Checked errors and found motor fault. Checked lid lock and shifter and those are good. Checked motor ops and the agitation windings open. Hugs and slightly moves in agitation. Needs new motor and capacitor ; ordrng 1 W10832724 (drive motor) and 1 W11158831 (CAPACITOR )
Patrick C.
DISHWASHER WHIRLPOOL WDF560SAFM2 "Found the customer having issues with the dishwasher motor ops. She doesn’t hear the motor kicking on, only fills and the water sits there. Motor getting power and no ops. Needs new motor. Removed and replaced. Tested unit. All ops checked good"
Patrick C.
DISHWASHER KITCHEN AID KUDT03FTSS3 Removed and replaced he valve. Tested unit all ops checked good
Patrick C.
OVEN WHIRLPOOL WFG540H0ES0 Customer still having heat issues. No error codes stored in the unit. Doesn’t seem to be coming back on when it’s set to 350. Needs new control ; ordrng 1 WPW10348712 (cntrl-elec)
Michael M.
DISHWASHER WHIRLPOOL WDF750SAYM3 Removed and replaced sump assembly.Rebooted unit. Unit now fills and rinses and drains as intended . Job complete.
Michael M.
WASHER WHIRLPOOL WTW4955HW0 Removed console. Removed control and installed onto new console.Far left position switch was defective and had a crack in housing resulting in sloppy figment into new console. Need new soil level switch 4 position WPW10285512; ordrng 1 WPW10285512 (temp switch)
Michael M.
WASHER MAYTAG MHW5500FC0 Cx states unit leaks but does not know from whereF5e4- door not opened between cycles. Cleared faultsRan unit through auto service. Unit ops as intended. Stand pipe backed up and over flowed. Advised cx to call plumber. Unit ops as designed job complete.
Michael M.
REFRIGERATOR KITCHENAID KBSD608ESS01 Removed lower panel. Removed and replaced smart valve. Retested dispenser and unit no longer leaks. Reinstalled toe panelRemoved and replaced lower freezer front basket. Job complete.
Michael M.
RANGE WHIRLPOOL KGRS505XSS00 job complete
Michael M.
RANGE MAYTAG MGR6600FZ00 Cx states unit continues to intermittently throw fault F2E1. Documenting with techlineInstalled newest revision of board. Unit ops as designed at this time. Job complete
Michael M.
FREEZER WHIRLPOOL WRX735SDHZ01 job complete
Kevin M.
RANGE WHIRLPOOL WFG540H0ES1 Found front power burners not igniting. Ignitors are sparking. Failed spreaders and caps. Removed and replaced burners and caps. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW5000DW1 Customer stated unit will not start cycle. While testing unit the drain pump stalled and wouldn’t drain water till unit was powered down and back on. Failed drain pump. Removed and replaced drain pump. Recalibrated main control and tested. All tests normal. ; used 1 W10876600 (PUMP-WATER) from stock
Kevin M.
DISHWASHER IKEA IDF330PAGW0 Door not staying open all the way. Found friction sleeves broken on hinges. Unit needs friction sleeves. Removed and replaced sleeves. Tested unit all tests good. job complete
Kevin M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found loose connector causing light to flicker at freezer led module. I fixed loose connection in liner. Tested unit. All tests good. job complete
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Customer stated that the door is not closing properly allowing air in. Found warped inner liner in left door is getting stuck on switch occasionally. Removed and replaced left side door. Tested unit. All tests good. job complete
Kevin M.
WASHER WHIRLPOOL WTW8500DC4 Unit leaking during cycle. I found water marks coming down from tub ring/ tub connection. Failed tub ring allowing water to drip and not make a good seal. Removed and replaced tub ring. Tested unit. All tests good. Job complete.
Kevin M.
REFIRGERATOR WHIRLPOOL KFIV29PCMS00 job complete
Kevin M.
DISHWASHER KITCHENAID KDTE334GPS0 Customer stated unit didn’t drain and left dishes dirty. I tested unit and found that the door was not shutting straight. I adjusted right side so door will shut properly. Customer had code for door not being latched. Door could have popped open due to not shutting properly. I tested unit through test cycle. All tests normal. Instruct customer on use and care. Job complete
Kevin M.
WASHER MAYTAG MVWC565FW1 Customer stated the unit will not spin. I put unit into diagnostic cycle and found error code for door lock fault. I removed and replaced door lock. Recalibrated unit and tested. All tests good. Instruct customer also on off balance loads.
Kenneth M.
M/W OTR WHIRLPOOL WMH32519FS0 Found unit not registering door open and closed. Replaced interlocked and tested unit. Unit is now working properly. Customer approves function at this time. Job complete
Kevin M.
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Unit not filling ice maker. I cycled ice maker and found that the ice maker was not sending voltage to fill valve. I removed and replaced ice maker, now I have voltage to valve but valve not opening. Need to order fill valve. ; ordrng 1 WPW10279909 (valve-inlt)"
Kenneth M.
N/A N/A LXR6232EQ0 Customer concerned about leaking. Found no leaks from unit. Found that unit was leaking due to what was being washed. Unbalanced. Ran unit through multiple fill drain and spin cycles and found no leaking. Unit is working properly.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Found unit leaking water due to ice maker fill tube. Unit leaks every time ice maker calls for water. Ordering new fill line; ordrng 1 67006317 (tube-water)
Kenneth M.
RANGE WHIRLPOOL WGG745S0FE02 Customer concerned about unit not broiling. Checked unit and got unit to broil 5 times in a row. Checked amp draw on the igniter and was pulling 3.7 amps. More then enough. Ignited gas.
Kenneth M.
FREEZER JENN-AIR JFX2897DRM02 Installed ice maker and adapter and tested unit. Unit is now working properly. Customer approves function at this time. Informed customer to dump first few batches.
Kenneth M.
WASHER WHIRLPOOL WTW7040DW Found unit with a long fill error code. Found unit with a clogged water valve filter clogged. Cleaned out filter and tested unit. Unit is now working properly. Customer appprves functions at this time. Job complete
Kegan N.
DRYER MAYTAG MGDC300BW0 "Customer stated unit making noise. Inspected unit, found rock between seal and drum, removed, ran cycle, test good, no noise present"
Kenneth M.
DISHWASHER BUILT GENERAL ELECTRIC GSD4060K01SS Found unit not rolling in or out lower rack very well due to tub being warped. Entire outer tub warped and bowed outward. Leaking water out the door. Ordering new dishwasher tub. Parts break down says tub is unable to get separate; ordrng 1 DISHWASHER TUB
Jim S.
REFRIGERATOR MAYTAG MSB26C6MDH02 Replaced freezer door and emblem. job complete.
Kegan N.
WASHER MAYTAG MVWC565FW0 "Customer stated washer not working properly. Ran diagnostics, issue with control board; ordrng 1 W11162438 (MAIN CONTROL)"
Jim S.
DISHWASHER GE GDF510PSD1SS Door gasket not staying in place. Whenever the customer opened the door the gasket would come out of the track. Found that the gasket was installed incorrectly. Reinstalled the gasket properly ( with the ridges to the rear ). Unit tested ok
Jim S.
WASHER MAYTAG MVWB765FW2
Jim S.
REFIRGERATOR KITCHENAID KRFF507EBL01 Replaced fans and adapter, job complete.
Jim S.
RANGE FRIGIDAIRE FPGH3077RFE Replaced boards and sensor. Not able to do complete test because of time restraints
Jesus C.
WASHER WHIRLPOOL MVWB835DW4 Customer states that unit is not filling and giving error code. Checked unit and found hot water valve not working. Removed UI panel and turned off valves. Removed valve and installed new one. Assembled unit and manually tested valves. Ran diagnostics and passed. Unit is now working as design.F8-E1. Long fill
Jesus C.
REFRIGERATOR WHIRLPOOL WRS588FIHV Customer states that unit is not making ice. Checked unit and found the evaporator iced up. Ran diagnostics and found thermistor passed. Tested thermistor in control board and passed. Need to order partAndySr7723719281 8.5 @ 35 degrees 22.5k @ 37 degrees ; ordrng 1 W11170613 (HARNESS WIRE)
Jesus C.
OVEN WHIRLPOOL WFG515S0ES1 Customer states the broil is not working. Ran diarists and no error found. Turned broil on and unit ignitor not sparking. Pulled unit out and the ignitor module not sending signal to ignitor. Ordered parts.
Jesus C.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Removed rack and internal parts. Disconnected unit and removed hose from drain pump. Pulled pump and disconnected. Installed new pump and assembled unit. Ran diagnostics and passed. Unit is now working as designed. Job complete
Jesus C.
DISHWASHER KITCHENAID KDFE204ESS1
Jesus C.
DRYER WHIRLPOOL GEW9250PW0
Jesus C.
DRYER WHIRLPOOL WGD9400SZ2 Customer states that unit is making a grinding noise. Checked unit and found the idler wheel bad. Removed wheel and installed kit. Assembled unit and tested. Unit is now working as design.; used 1 4392067 (DRYER REPAIR KIT) from stock
Jesus C.
RANGE WHIRLPOOL WFG505M0BS3 Customers states that unit is oven was catching on fire. Checked unit and removed rack and oven bottom assembly. Found the bottom baffle missing covers. Ordered part; ordrng 1 W10670197 (baffle-btm)
Jesus C.
WASHER MAYTAG MHW8200FC0 Placed skid plate on floor and pulled unit out. Disconnect and removed top cover. Removed control and installed new. Ran diagnostic and passed. Unit is working as design.
James M.
RANGE FRIGIDAIRE FFET3026TS Replaced thermostat and tested unit. Unit now heating. No dents dings or blemishes on or around unit.
James M.
WASHER WHIRLPOOL WTW5000DW
James M.
COOKTOP AMANA ACR2303MFW1 "Replaced parts and tested unit. Unit now functioning properly. No dents,dings or blemishes on or around unit."
James M.
DISHWASHER WHIRLPOOL KDPE334GPS0 "Replaced left and right track u it is functioning properly and customer approves. No dents, dings, or blemishes on or around unit caused by tech."
James M.
WASHER WHIRLPOOL WTW5000DW Tested unit both manual and automatic testing. Found no leaks in machine. Contacted Techline to document findings Steve from Techline sr 7723722497 unit is working as intended with no leaks. Leak possibly from standpipe clog. Unit not leaking at this time.
James M.
OVEN KITCHENAID KSGB900ESS2 Found unit making rattling/humming noise during cooling fan operation. Ordering new cooling fan. ; ordrng 1 W11107275 (COOLING FAN)
James G.
REFIRGERATOR KENMORE 106.573787 2041 Tulip placeStill needs housing however missing duct door pin and spring also need 72” fill line; ordrng 1 WP2196195 (pin-door) and 1 WPW10224328 (spring)
James G.
REFIRGERATOR GE PFSS5PJXCSS Part APPROVED ; ordrng 1 WR49X10283 (inverter kit)
James G.
REFIRGERATOR JENN-AIR C200
James G.
WASHER WHIRLPOOL MVWB865GW0 Removed coins from between agitator and basket
James G.
COOKTOP AMANA ACR4303MFW1 There fault codes two were control failure one sensor failure ; ordrng 1 W10904901 (cntrl-elec) and 1 WPW10181986 (sensor)
James G.
DISHWASHER BOSCH SHE3ARF6UC/22 This is a customer instruct call regarding est. time remaining Unit tested ok. Job complete
James G.
REFRIGERATOR GE ZISB420DMA
James G.
DISHWASHER KITCHENAID KDTE304GPS0 Bad motor ; ordrng 1 W11124384 (MOTOR )
James G.
DRYER FRIGIDAIRE FASG7021NW2 Removed sock from blower wheel needs new door sealUnit is in poor overall condition ; ordrng 1 137553400 (door seal)
James G.
WASHER MAYTAG MHW8200FW0 Needs new drawer ; ordrng 1 WPW10250742 (drawer)
James G.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Fill tube leaking ; ordrng 1 241796405 (tube-water fill)
James G.
WASHER WHIRLPOOL WTW4816FW Customer would not allow access to unit says Lowe’s is to replace washer. Job complete
James G.
WASHER GE GTW485ASJ2WS Board erratic and lock missing bottom ; ordrng 1 WH01X27954 (LI LOCK) and 1 WH18X28174 (BOARD )
Isidore A.
DRYER MAYTAG MGD4200BW1 Found dryer heating but cutoff in mid cycle . Test venting found vent has blockage . Customer advised to get professional vent cleaning service. Job complete.
Isidore A.
DRYER WHIRLPOOL WGD94HEXW2 "Found and verified dryer noisy, removed top panel, console, front panel, belt, drum and old rollers, installed new dryer kit 4392067, reinstalled drum front and top panels. Test dryer operation ok at this time. Job complete; used 1 4392067 (DRYER REPAIR KIT) from stock"