Bryan D.

WHIRLPOOL OVEN WM27160B Upon arrival customer states when Oven reaches temp loud fan noise. Ran oven when oven reaches set temps unit started making loud noise from cooling fan. Removed cover to see if any obstruction is causing noise found none. Ordering cooling fan motor. Quoted Customer. approved. ordrng 1 WP74004947 (fan motor), Removed and replaced blower fan. Ran oven to 350 fan runs and no noise; Job Completed

Dane K.

WHIRLPOOL WASHER WTW4816FW1 On arrival the unit would not spend because the lady would not lock. Found little lock faulty. Removed and replaced W10838613 (LATCH) lock and tested unit. Unit functions normal now.

Dane K.

kitchenaid oven KODE500ESS02 Unit needs a new control board and new consul still giving same code. Per conversation with tech-support that was deleted when for some reason the office canceled the dispatch while I was at the call and lost my PVR and the file number to who I spoke with on tech line. Ordering parts; ordrng 1 W10801665 (cntrl-elec) and 1 W11086141 (console) and 1 W11179310 (CONTROL), Removed and replaced controls and tested unit. Unit functions normal now.

Dane K.

WHIRLPOOL REFRIGERATOR WRS537SIAM Upon arrival the unit was freezing food in the fresh food section. Took ohm reading off of thermostat control board and found loose connection at control board causing faulty ohm. Secure connection and tested unit. Unit functions normal now; Job Completed

Dane K.

GE WASHER GTW460ASJ7WW Faulty lid lock, shifter is not working, water level too low even in diagnostic testing.; ordrng 1 WH01X27954 (LID LOCK) and 1 WH05X24185 (CLUTCH) and 1 WH05X25036 (SHIFTER) and 1 WH12X25294 (sensor speed), , Installed all list of parts and tested unit. Unit functions normal now; Job Completed.

Dane K.

frigidaire washer FAFS4272LA Upon arrival door was not closing correctly. Installed door hinges door frame and door latch. Door is not latching but unit is leaking from the Bellows, found bellows spring broken. Unit needs new Bellows Spring; ordrng 1 134527100 (clamp), Installed clamp and tested unit. Unit functions normal now.

Dane K.

GE AZ65H07DACW2 Upon arrival only some of the buttons on the user interface with function. Unit needs new user interface; ordrng 1 WP26X23380 (UI), , Installed ui and tested unit. Unit functions normal now

Dane K.

WHIRLPOOL WASHER WTW7040DW Upon arrival unit was not spinning. Found unit with faulty clutch assembly. Removed and replaced clutch W10754448 (CLUTCH) and tested unit. Unit functions normal now.

Dane K.

FRIGIDAIRE DISHWASHER FDB4315LFB0 Unit screeching after running for a while. Unit has bad motor bearing. Needs motor. Also door sequels very loudly, need to use some bar soap on door guides; ordrng 1 154844101 (motor kit), Removed and replaced motor and tested unit. Unit functions normal now

Dane K.

frigidaire refrigerator FFHT1814TW Upon arrival unit was not cooling. Found motor shorted and took out control board. Removed and replaced motor blower and control box and tested unit. Unit functions normal now; Job Completed

George Y.

FRIGIDAIRE REFRIGERATOR FPBS2777RFO Found refrigerator working ok dispensing ice cubes and crush ok customer experiences intermently not dispensing ice motor sounds like is turning advise customer to record issue if comes back thanks. No dents or dings cause by tech.; Job Completed

George Y.

kitchenaid refrigerator KFXL25RYMS2 Found refrigerator not dispensing water or ice customer change out filter remove had lots of settlement in water need to replace valve ok to order part . ordrng 1 WPW10349187 (valve), Installed part tested check out ok complete no dents or dings cause by tech.; Job Completed.

Kenneth M.

whirlpool dryer WGD9400FW0 Found unit not heating well due to gas coils being bad. Replaced gas coils and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician; used 1 279834 (2 COIL GAS VALVE SET). Found unit not heating. Found wire at gas valve ha backed out when installed. Not giving good connection. Fully secured and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around u it caused by technician

Kenneth M.

maytag refrigerator MSD2651KES Found unit leaking water at the water 5/16th connector at front of fridge. Did not have on in truck to replace. Informed customer he may pick one up at local hardware store. Found fridge door making slight pop noise. Found door closer to be wearing down causing a pop noise. Found closer to be discontinued. gave customer part number to try and find part himself.

Kenneth M.

whirlpool refrigerator WRF560SEYM05 Tested ice maker and found unit making screeching noise during IM fill. Replaced water valves due to solenoid not opening 100%. Also turned on moisture control due to mullion causing fridge to leak water. Tested all functions. Unit is working properly. Customer approves function at this time. No dents dings I blemishes on Ora round unit caused by technician

Kenneth M.

whirlpool refrigerator WRT518SZFM00 Found unit frosting in freezer. Found gapping at top of freezer door at the gasket. Heated up gasket and tested unit. Unit is now working properly. Customer approves. Cleaned out all ice. I formed customer that if problem continues. Entire door may need replacement.

Kenneth M.

WHIRLPOOL REFRIGERATOR WRX735SDBM04 Noise complaint by customer. Replaced ice maker. Could not get unit to duplicate noise. Based off experience. Removed tags and tape off power cord and unit to ensure those weren’t flapping in between wall and cabinet. Unit is working properly. Unable to repeat noise. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician

Erick S.

FRIGIDAIRE REFRIGERATOR FFHS2611LB Found unit not cooling due to bad relay. Unt is Roach infested. Customer stated unit was smoking.Starting rally has shorted which caused burning odor. Called Lowe’s and Lowe’s stated unit will not be covered.Job complete

Erick S.

WHIRLPOOL WASHER CAE2743BQ0 Found coin slot jammed causing it not to allow operations. Removed slot and repaired jam. Recalibrated main board, retested it through test cycle and it passed all tests with no errors. Job completed

Erick S.

whirlpool rerfigerator WRS571CIDM02 Found filter leaking when dispensing water causing it look like moisture build up. Found housing not securing filter. Removed housing and resecured to cabinet. Retested it and filter is now sitting properly and not leaking. Change temp setting from Celsius to Fahrenheit. Unit tested normal ops.

Erick S.

whirlpool refrigerator WRF990SLAM00 Found moisture pointer to replace gasket and adapter. Found moisture at fascia and toward the rear of unit. Also as you open right side it make a loud screeching noise due to stopper stripped; ordrng 1 W10612142 (adapter) and 1 W10633627 (motor-evap) and 1 WPW10372267 (closer), Installed new parts on unit.retested it and it passed all tests with no errors.

Erick S.

MAYTAG DRYER MEDB955FW0 Found housing out of position causing it to make noise, resecured housing. Retested it with customer, Unit is no longer making noise. Job completed

Erick S.

MAYTAG WASHER MVWB880BW0 Inspected unit, has a Bad bearing. Gave estimate, Customer approved. ordrng 1 W10435302 (bearing) Installed new bearing on unit. Retested it and it passed diagnostics with no errors or noise. Job completed.

Enrique R.

maytag dryer MGDC300BW0 Installed new dryer repair kit , truck stock . dryer making noise . Now all functions work as designed . used 1 WPW10314173 (SUPPORT)

Enrique R.

FRIGIDAIRE REFRIGERATOR FGHC2331PFCA Unit not making ice . RC freezing the food . Replaced the ice sensor 240597203/SENSOR and damper assembly 241853801 (DAMPER ASSY). All functions checked normal at time of service . No leaks.

Enrique R.

WHIRLPOOL REFRIGERATOR WRF555SDHV01 Replaced the RC door handle . All functions checked normal .; Job Cmpltd,

Enrique R.

maytag dryer MEDX655DW1 Replaced the timer WPW10642928 (TIMER) on a Maytag dryer . All functions checked normal at time of service . Job Completed.

Enrique R.

ge freezer GSE25HMHBHES Ice maker leaking . I found the fill cup was clogged with frost , therefore , the water was leaking down to freezer shelves . I removed the ice from the fill cup . All functions checked normal at time of service . No leaks .

Enrique R.

MAYTAG WASHER MVWC565FW Wrong address , wrong customer . I called the phone # provided . A lady answered ( espanol ) . She stated , she lives in Visalia . She didn’t request service . I will return the parts .

James M.

whirlpool refrigerator WRF535SMBW00 Found unit with torn gaskets on all 3 doors and ice build up in freezer. Also found ice maker with missing arm. Ordering new ice maker as well. Did not reschedule due to part availability. ; ordrng 1 W10571967 (frz door gasket (gr)) and 2 W10830162 (gasket-fip)s and 1 W10884390 (icemaker), Replaced gaskets and ice maker. Unit is sealed and working as intended. No dents, dings, or blemishes on or around unit caused by tech

James M.

frigidaire refrigerator FFHT2021TW Found unit with ice buildup blocking evap fan from spinning. Defrosted fan blade area and found weak motor causing fan to not spin at speed consistently. Ordering new evap fan and motor. Will return 8-12 to install. ; ordrng 1 242077702 (motor) and 1 242219302 (fan blade), Replaced evap fan and motor. Unit functioning as intended. No dents, dings, or blemishes on or around unit

James M.

WHIRLPOOL RANGE WFG525S0HW0 Found unit unable to spark broiler. Adjusted igniter but burner still not lighting. Ordering new igniter did not reschedule due to customer availability. Need to contact landlord to set appointment for install. Replaced igniter and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit.

James M.

WHIRLPOOL REFRIGERATOR WRT541SZDB00 Fridge not holding temp. Check all air paths and found no obstructions, checked fan, working as intended. Ordering thermostat; ordrng 1 W10866230 (thermostat), Replac d thermostat and unit is functioning as intended. No dents, dings, or blemishes on or around unit.

Timothy J.

WHIRLPOOL RREFRIGERATOR WRS325FDAM04 Installed main driver LED plugged in unit, light came on for a second and then darkness. Found 120vac to the LED assembly and 6dc coming out. This should be about 14dc. Called WPTS who states it is a loose connection or a bad driver. Connections were checked upon installation.Unit needs another driver LED. Installed LED assembly. LED lights in the FC and RC are both working correctly.

Timothy J.

WHIRLPOOL WASHER WTW5000DW1 Unit showing an 8-3 overflow condition code. Turned on house valves and found the cold water valve does not close consistently. Replaced valve with pre I’d part W11210459 (valve) Tested unit. Unit checks ok. No leaks noted.

Timothy J.

WHIRLPOOL WASHER WTW5000DW1 water sinks into it almost immediately. Ran the unit through several service tests but could not duplicate a leak the magnitude of the customers description. Noted the units basket has clogged drain holes. This will make the unit malfunction. Removed debris from drain holes. Reset water connections at the drain and inlet since these would be the most likely cause of the leak. If recalled the Customer will need to have a more accurate description of the leak since the floor will give no clues. It is possible that the unit is oversudsing or the drain backs up with too much detergent.

Timothy J.

WHIRLPOOL WASHER WTW5000DW1 Unit showing a 8-3(overflow condition),2-1(stuck key),0-2(oversuds),8-1(long fill). Units cold valve pours in water when the cold water supply is turned on. Unit needs a new dispenser.; ordrng 1 W11210459 (VALVE ASSEMBLY ) Installed valve. Purged lines. Tested. Unit. He is ok. No leaks noted.;

Timothy J.

whirlpool dryer EGD4400WQ0 Customer states the unit will sometimes not shut off on timed dry. For this a timer is the only part that could cause this.; ordrng 1 WPW10185969 (timer), installed timer and tested. Unit checks okay.

Timothy J.

whirlpool refrigerator WRS325FDAM Need to return with a tube of silicone and a vent assembly to go over the service pointer for these units, ordrng 2 WP482338 (adhesive)s and 1 WPW10151374 (diffuser), Installed parts and used the SXS checklist to prevent moisture in the fridge. Siliconed gaps and holes. Instructed customer to keep doors closed since humidity is the cause of this issue.

Ian B.

maytag washer MVWX655DW0 Tech found unit had two separate issues. A bobby pin had gotten stuck in the drain pump and blew the drain pump. Replaced the drain pump and found unit does not shift between agitate and spin. Shifter making a loud grinding noise. Replaced shifter, unit now tests good.; used 1 W10913953 (ACTUATOR)

Ian B.

whirlpool washer WTW5000DW1 Unit control completely unresponsive and not illuminated. Control has proper voltage in. Replaced control, unit now power is on. During testing text found unit additionally has blown drain pump, which may be source of control board failure. Need to order drain pump for repair; ordrng 1 W10727777 (pump-water), , Install the pump and unit now tests good through auto test cycle. Recalibrated.

Ian B.

ROPER DRYER RED4516FW0 Upon arrival found unit has broken door switch. Need to order door switch for repair. Stuck down broken door switch for temporary use. Quoted customer; ordrng 1 WPW10237959 (switch-dor), Installed the door switch and unit now tests good.; Job Completed

Ian B.

amana dishwasher ADB1400AGW1 Customer states unit does not get very hot nor dry effectively. Ran cycle diagnostics and found all of units functions working as designed. With proper heat and wash pressure. Advised customer on prewash procedures and that is essential to use rinse aid For better drying experience. Customer stated issues are a result of normal operations for this machine. Advise customer to allow next cycle to complete, as it will be a calibration cycle that will help performance. Customer instruct and recalibration.

Chris M.

whirlpool washer WTW7300DW0 Found wash plate stripped out. And also gearcase making a lot of grinding sound. Replaced wash plate. On return visit removed inner tub And rotor and stater. Removed and replaced Defective gear case. Re-installed all parts. I then calibrated unit and also cycled it through test everything checks out good. Washer is now functioning properly with no grinding sound at all.

Chris M.

kitchenaid dishwasher KDFE204EWH2 Customer states dishwasher was not cleaning dishes like he thought they should. Upon arrival and after looking at dishwasher I found that drain pump was not draining all the water out and also the bottom spray arm was not on properly therefore was not working as designed causing poor washing conditions. Also corrected drain issue By putting a trap in the hose. Ran washer through cycle everything tested good now. Informed customer about rinse aid and also all functions of new dishwasher. Job complete.

Chris M.

whirlpool refrigerator ED2KHAXVB01 Customers issue is that refrigerator was not cooling. Upon arrival I heard compressor not running so I pulled unit away from wall to access compressor. Disconnected power checked start device found it was Nonfunctional. Replaced it with a truck stock part. Powered refrigerator back on compressor is now Functioning in refrigerator starting to cool. Everything checks out good job complete; used 1 8201786 (START DEVICE,COMBO)

Irvin F.

whirlpool range WFG530S0ES1 Checked error codes NO CODES. Customer says food was not cooking properly. Had to cook longer than expected. Allowed unit to raise to preset temp, open door awaiting relight attempted couple time no light replacing DSI; ordrng 1 WPW10511278 (module-spk), Replaced DSI, ran test check of unit. All ops normal. Unit is lighting properly.

Irvin F.

jennair microwave JMC8130DDS Microwave is not operating. Display is not operating no display. When the oven under the microwave is in power and display for microwave come on. The microwave was plugged into the external oven plug. Put in to wall the unit went back to full operation.

Irvin F.

WHIRLPOOL WASHER NTW4516FW1 The left suspension failed during operation. The unit has sever damage to wash basket, suspension, cam and tub ring. Can not test unit due to condition. ; ordrng 1 W10554251 (spin basket) and 1 W10721967 (drive pulley) and 1 W10780045 (suspension) and 1 WPW10531289 (tub ring), Removed power installed components. Completed assembly, test components. All functions normal. Calibrated unit passed, all ops normal

Irvin F.

MAYTAG WASHER MVWX655DW1 The unit will not agitate or spin. The actuator is broken moves freely. The cam pulley backed down, wire spline down. Replaced cam and actuator. Powered and test components DRAIN MOTOR FAILED also unit would not push out water in tub. ; used 1 W10721967 (CAM), 1 W10876600 (PUMP-WATER), and 1 W10913953 (ACTUATOR) CX says unit is not operating properly. F2/E1- STUCK KEY, F5/E3- LID LOCK FAULT, found errors listed in diagnostics cycle. Cleared and tested components, passed. Calibrated the unit passed. Started a normal cycle and observed. During initial fill no wash plate movement water level passed correct level in normal cycle. Door only locks in test mode. Replacing main control and lock. ; ordrng 1 W10838613 (lid lock assembly) and 1 W11116592 (cntrl-elec)

Irvin F.

MAYTAG WASHER MVWB835DW0 Checked error codes F7/E0-LOSS OF POWER F3/E1- PRESSURE SIGNAL OOR, F9/E1-LONG DRAIN. the motor is not moving water. CUSTOMER IS DRAINING OUT THE FOUL WATER. UNIT NEEDS DRAIN MOTOR, AND MAIN CONTROL. Replaced control and drain motor. Plugged in unit ran test 51, failed. The wash p,ate is slipping. ; ordrng 1 W10902814 (washplate), Removed failed wash plate. Installed new. Completed assembly of unit, powered. Ran calibration cycle 51, passed. All ops normal.

Douglas P.

WHIRLPOOL REFRIGERATOR WRS325FDAM04 Customer reports IM not making ice. Cycled unit found small cubes being produced. Turned up water volume cycled unit, same amount of water. Bypassed valve poured into cube good volume. Replacing ice maker unit only gives one amount of ice less than preset. ; ordrng 1 WPW10300022 (icemaker), Removed failed IM. installed replacement. Powered unit, observed cycle. No leaks mold filled properly. All ops normal.

Douglas P.

whirlpool refrigerator WRS588FIHV00 Found damper not to be closing all the way. Unit needs new damper; ordrng 1 W11164593 (DIFFUSER), Removed and replaced diffuser also changed thermistor; used 1 W10316760 (THERMISTOR)

Douglas P.

kitchenaid microwave KOCE500ESS05 Unit malfunctioning not allowing oven to work has communication error between main control and control panel need to order parts; ordrng 1 W11093254 (panl-cntrl) and 1 W11179310 (BOARD), Removed and replaced control panel and oven management board unit is working properly.

Daniel P.

whirlpool dryer WED7300DW0 Found unit to have restriction at exhaust vent cleared restriction unit is now working properly.

James R.

AMANA WASHER NTW4516FW2 Found unit drain pump to be shorted. Unit needs new drain pump; ordrng 1 W10919003 (pump-water) Replaced pump. Unit working properly.

James R.

MAYTAG WASHER MHW5500FW1 Unit valve leaking when water is turned on. Unit needs valves; ordrng 1 W10599356 (water inlet valve), REPLACED valves. Unit working properly

James R.

GE OVEN JVM3160DF3WW Found fuse to be popped. Replaced fuse. Unit heating and working properly.

Cruz B.

maytag dryer MEDC215EW1 Found timer not advancing, timer stuck on cycles, unit is heating fine, ordering part timer for unit. ; ordrng 1 WPW10185982 (timer) 8, Installed new part (timer) into unit. I then tested unit in a high heat cycle it heated fine, customer ok repair.

Cruz B.

whirlpool freezer WRX986SIHZ00 the ice maker is not producing ice all the time makes about 3 cubes every other day, I then found fan not working in diagnostic test 36, found right and left side cabinet to hot, pulled unit out and removed back panel and found plug to condenser fan to be off, reconnected condenser fan it came on. Cooling is working fine at the moment. Ordering parts cntrl elec, panel UI, fan for unit. ; ordrng 1 W10843055 (cntrl-elec) and 1 W10846539 (evaporator fan blade) and 1 W11127835 (PANEL UI ), Installed new parts ( panel UI, cnrtl elec, evap fan blade) into unit, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed, customer ok repair

Cruz B.

whirlpool dryer WED85HEFW0 Unit will not turn on, flashes code F4E4 tech sheet stated fuse thml ordering part (fuse) for unit. (w10909685 fuse thrml) ordrng 1 W10909685 (fuse-thrml),Installed new part ( thmrl fuse) into unit. I then tested unit in a high heat cycle, it heated fine, checked ok repair. ; Job Completed

Cruz B.

whirlpool dryer WHD5090GW0 Installed new part (ccu) into unit. I then tested unit into a normal high heat cycle it heated fine, cx ok repair. ; Job Cmpltd

William L.

whirlpool washer MVWB835DC3 No codes found,Ran calibration cycle, ran diagnostics cycle, re-checked for code, no code s found. Instructed on soap usage, features of different cycles, with manual

William L.

kitchenaid refrigerator KRFC300ESS01 Found rIght door gasket cracking in corners, ordered right FF door gasket.; ordrng 1 W10571956 (gasket-fip), Replaced left door gasket, reshaped new gasket with blow dryer, lightly greased new gasket, instructed customer on gasket training, gasket sealing at this time.; Job Cmpltd

Daniel P.

WHIRLPOOL REFRIGERATOR WRT311FZDM00 Customer states refrigerator not cooling, found evaporator fan not running, installed new fan tested checks ok call completed.; used 1 WP2315539 (MOTOR-FAN)

Daniel P.

WHIRLPOOL WASHER MVWC565FW0 Customer complaint washing machine not agitating and leaking water found water and oil leaking through transmission drive pulley drive belt and hub damaged will order parts.; ordrng 1 W10396887 (hub) and 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt) Customer complaint washing machine not agitating and leaking water found water and oil leaking through transmission drive pulley drive belt and hub damaged, replaced gcase , hub , belt and pulley , unable to recalibrate or test washer was outside , customer could not provide electricity or water to test call completed

Daniel P.

maytag dishwasher MDB8949SBW3 Customer stated unit is intermittently starting by itself and I also found codes for door lock not engaging. Unit will need new user interface and door lock. Unit needs autho. Ordering parts. Please send DO on return. ; rqstng P&A on 1 W10811166 (panel-cntl) and 1 WPW10653840 (door latch), Customer stated unit is intermittently starting by itself and I also found codes for door lock not engaging. Unit will need new user interface and door lock , installed ne ui and door lock tested checks ok call completed.; Job Cmpltd,

Daniel P.

whirlpool washer WGT4027EW1 Customer states washer vibrating excessively, found shipping straps still in washer , customers floor had rips in front and under washer prior to arrival instructed customer call completed

Daniel P.

whirlpool refrigerator WRF989SDAE00 Customer states refrigerator is noisy. ice build up , found ice build up on ff evap , fan hitting ice deiced and repositioned thermistor, tested all ok call completed

Daniel P.

whirlpool dryer WGD7300DW2 Customer states dryer shut it off within two minutes of operation, found poor connection at sensors. removed tightened and reseated sensor terminals tested. all ok, call completed.

Tyler F.

whirlpool refrigerator WRB322DMBM00 Ice maker is not making ice. Found shut of arm stuck. Fixed and tested all works good at this time.

Tyler F.

WHIRLPOOL DRYER WGD8300SW2 Customer's unit will not start. Found relay on main control not starting the dryer. Unit needs main control WPW10111606. Customer is going to think about it. Service call is good for 30 days.

Tyler F.

whirlpool refrigerator WRB322DMBM00 Customer states there is frost in the freezer compartment. Found air leak in the freezer compartment. Checked door seals. All are making contact. Customer may not be shutting the door all the way. Customer to defrost and make sure door is getting shut all the way. Will call back if frost comes back.

Tyler F.

whirlpool dryer WGD49STBW1 Door handle broke off dryer door. Removed and replaced door handle tested all works good at this time. Job Completed. used W10861225 (handle)

Tyler F.

kitchenaid refrigerator KBSD618ESS01 Customer states ice dispenser is not working. Found loose connection at the auger motor. Fixed and tested both crushed and cubed. All works good at this time.; Job Completed.

Tyler F.

AMANA REFRIGERATOR ABB2223DEW Customer states refrigerator door seal is not sealing. Removed and replaced door seal. All works good at this time. used W10443313 (gasket)

Cesar H.

GE WASHER HTW200ASK1WW Unit has a dent on the back of the cabinet. The rear panel is pushed in towards the tub assembly and now the tub assembly has no room to move and tub now hit rear of cabinet during spin. Contacted tech line because cabinet is none repairable.

Cesar H.

amana microwave AMV2307PFW0 Found open 20 amp fuse tested unit checking switches, motors, mag, transformer, cap , diode, can’t find and problems or a reason why unit has blower 2 fuses power at outlet is 119.6 drops to 118.5 when unit runs that is well with in the 10% allowance.

Cesar H.

whirlpool microwave WMH31017FW0 Found UI not responding on halve of the panel replaced UI and tested UI it tested good. but found relay for lamp and turn table not closing replaced control tested again all tested good. used W10892389 (cntrl) W10889328 (panel) 8206232A (LAMP 40 WATT) 8206443 (BULB-LIGHT)

Cesar H.

ge refrigerator DSE25JSHSS01 Unit was exchanged no longer in the home

Cesar H.

whirlpool dryer WGD92HEFW1 Unit vibrating again causing a loud rattle routed for blower and motor mounts ; ordrng 3 W10836097 (sound absr)s and 1 WPW10121316 (clamp) and 1 WPW10211915 (wheel), Replaced clamp wheel and sound absorber tested unit all checked good.

Cesar H.

whirlpool refreigerator WRS325FDAM04 Slow ice production found cause to be a poor cooling freezer temps are higher than what’s programmed causing ice maker to work slower. Checked unit found only partial frost pattern on evaporator tapped low side and found running pressure at -8 psi indicating unit is low on Freon. Installed a UV dye dryer ran a sweep thru sealed system and recharged with 5.5 oz of 134a. I now have a full frost pattern on evaporator Sealed system ; used 1 W10143759 (DRIER (SERVICE))

Cesar H.

whirlpool dryer WFW8640BW1 Fabric softener dispenser was clogged, causing it to hold water. had to disassemble and clear, reassembled and tested all checked good ; Job Completed.

Francisco S.

wihrlpool washer CAE2793BQ0 Checked unit found no error codes. After quick diagnostics noticed issue with cold water. Cold water pressure is extremely low. Removed hose and tested water pressure it is low. Customer has plumbing issue. Collected service call fee and advised customer to get a plumber to check out where the problem is along their water line. Unit is working as intended.

Francisco S.

whirlpool dishwasher WDF520PADM7 Checked unit tub was full of water. Inspected drain hook up as unit was recently installed. Plumber forgot to knock out drain port cap on garbage disposal. Removed cap and tested ops unit working as intended.

Hector Z.

whirlpool dryer WET4024EW0 Customer states dryer not heating. Checked unit and found open element . Replaced element , thermal fuse and both thermistor fix. Tested ok. Used WP3406720 (TIMER) WP3398128 (THRMST-FIX) WP3404154 (THRMST-FIX) WP279843 (ELEMENT)

Hector Z.

whirlpool washer WTW7500GC0 Customer states washer not taking too much water. Ran unit in diagnostic and found no error code. Also ran an automatic/manual test. Washer is working fine. Found nothing wrong with the washer. Tested ok. Job Completed.

Hector Z.

whirlpool refrigerator WRS973CIDM00 Unit has no ice production. Replaced ice maker W10873791 (ICEMAKER), set unit in diagnostic and ran test 44 (Ice maker harvest) and test 45 (Ice maker water fill), it pass both. Tested ok. Job completed.

Hector Z.

amana refrigerator ART348FFFS00 Unit not cooling. Checked unit and found a sealed system problem, compressor not pumping refrigerant. Customer said the refrigerator is going to be replaced. Job completed.

Hector Z.

whirlpool refrigerator WRT138FZDW00 Freezer compartment building up frost, and not cooling properly on the fresh food compartment. Checked unit and found big gaps all around the intersection in between the cabinet and the liner. Sealed all gaps with silicone sealant (#482338), also lubricated both door gaskets with Vaseline. Suggested to the customer to keep all liquids cover and to be sure the doors are properly closed.

Michael M.

maytag freezer M1TXEGMYW01 Customer stayed unit got warm over night. Unit is operating with no issues when tech arrived. Customer had left freezer door open over night slightly. Frozen bread bag was obstructing freezer door from sealing properly. Unit had no ice build up when. Tech arrived and had good air flow and temps were correct. Unit ops as intended with no issues. Job complete.

Michael M.

kitchenaid oven KEBC147KSS05 Customer stated they used sanitary clean cycle and oven quit working after that. Removed oven from wall, Removed blower and thermistor and replaced with new parts. Installed oven into wall and oven ops as intended job complete. Used WP4455334 (blower) WP9759242 (THRMST-FIX)

Michael M.

whirlpool refrigerator GI0FSAXVY011 Customer states unit will not get cold after running for 24 hours.Tech found all fans operating but compressor not running. No signs of leakage from lines or connections. Found compressor off and warm. Ran service test 102 and compressor did not turn on but condenser fan did. Control is good. Replaced start device and ran service test 102 again. Both cond fan and compressor kicked on. ops as intended job complete; used 1 8201786 (START DEVICE,COMBO)

Danny G.

WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Making noise Found ice frost build up at evap fan grille. Defrosted them and adjusted freezer door so it can’t close and seal properly. Unit is working and cooling properly Not making anymore noise

Danny G.

KITCHENAID DISHWASHER KDTE254ESS2 Upon arrival, removed and replaced the Pump Drain. Notice Bad smell and water underneath the filter. Advised client that water is always going to be underneath the filter sump housing and it is normal Ran a test cycle and unit completed with no error codes showing Advised client to run hot water 1st and also to use affresh once a month to clean dishwasher Advised client to leave door open when not being used Unit is working and draining properly.

Patrick C.

We do not service magic chef in warranty ; Job Cmpltd,

Patrick C.

whirlpool washer WTW8900BC0 Customer having issues with the unit not spinning the water out of clothes will start a spin but never finishes, it keeps rinsing. Problem is intermittent. She states when the problem happens all the lights flash and the display reads C0. Put into diagnostics to view error codes and didn’t find any stored. When she first got the unit it would only do it on normal. I got the unit to fail for me in high speed spin. It’s getting an unbalanced load and I don’t have anything inside. Needs new rps sensor and control ; ordrng 1 W10761026 (cntrl-elec) and 1 WPW10178988 (sensor), Removed and replaced parts. Tested unit. Still failed. I’m going to change control; ordrng 1 WPW10189966 (cntrl-elec), made sure nothing between tubs. There wasn’t but the shaft was stuck in basket. Needs new bearing kit. Removed and replaced from stock. Tested unit. All ops checked good ; used 1 W10435302 (BEARING)

Patrick C.

whirlpool refrigerator WRX735SDHZ00 Found the unit not cooling in the fridge section fan is running but no air flow to fridge section. Thermistor checked good. And air baffle does open in test mode but is closed in normal ops. Needs damper and control ; ordrng 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy), Removed and replaced parts tested unit all ops checked good at time of service.

Patrick C.

KITCHENAID DISHWASHER KUDS01FLSS0 Removed and replaced water line. Checked for any leaks and none found, job Cmpltd,

Patrick C.

whirlpool washer WFW95HEDW0 Found the unit having issues with not wanting to start. The pump just runs. Checked error codes and found f8e1 and a f9e1. Errors that are related to water level sensor and air trap. Checked for blockage or air leaks in pressure hose and air trap, none detected. Pump is operating properly and there is water entering machine. Needs new air trap and pressure sensor; ordrng 1 W10626116 (trap) and 1 WPW10448876 (switch-wl), ound the unit having issues with hot water valve. The screen was actually plugged. Different error code then last time and I missed it. Cleared out and tested unit all ops checked good ; Job Cmpltd

Patrick C.

maytag washer MVWX655DW1 Found the customer having water fill issues now. Checked codes and found long/no fill. Checked valve and cold water side seemed to just trickle in. Hot water side was fine. Screens clear from any sediment. Needs new valve. Found a potential spot where the pressure hose has a hole. Needs replaced as well. Removed and replaced parts tested unit. All ops checked good at time of service. Used W11127357 (valve), W11116592 (cntrl), WP353244 (HOSE)

Raymond H.

whirlpool washer WFW92HEFW0 nit not cleaning clothes and staining clothes. Also it won’t remove stains at all. Found no error codes, unit passed all tests. Even with load and go dispenser unit appears to have excessive soap use due to unit over sudsing during diagnostic test. Need to call tech line.; Contacted Kevin SR 7722811918 and documented. Kevin agreed this type of issue is customer use related. Cx setting unit to use too much soap. Cx must use the proper amount of soap with the proper load size. Cx must also treat any stains before loading into washer. Unit functions as designed. Tried to call cx to inform but Cx did not answer. Contacted Jason SR 7722775869 to document this was a customer care issue, unit functions as designed at time of service.;

Raymond H.

maytag dryer MGDX655DW2 Clothes taking too long to dry, exhaust temp is 155ish before coils cycle off. Need to call tech line. Contacted Bruce SR7722811780 and discussed. Customer is using foil vent. Foil vent not recommended and will cause heating concerns. Customer must use a rigid or solid aluminum pipe for external venting. Tried to call customer to inform customer did not answer.

Raymond H.

amana washer NTW4605EW0 Upon arrival unit wouldn’t lock and spin. Tested and found bad lid lock. Replaced latch W10838613 (LATCH) and tested unit. Unit functions as designed.; Job completed.

Raymond H.

whirlpool range WFC150M0EW1 Upon arrival left rear burner getting hot and unit wouldn’t heat. Inspected and found terminal block nuts loose causing cord to melt terminal block. Needs terminal block. Customer responsible for cord.; ordrng 1 WPW10245259 (block-term), Replaced terminal block. Customer had cable. Did courtesy install of cable and verified proper secure connections. Tested unit. Unit functions as designed.

Raymond H.

kitchenaid refrigerator KFIS29PBMS02 Upon arrival ice on the back wall in upper corner, needs adapter, also found defrost issue. Needs fan harness and support.; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire) and 1 WPW10389152 (support) and 1 WPW10635022 (adapter), Replaced fan, harness, support and adapter, tested unit. Unit functions as designed.

Danny G.

kitchenaid oven KODE507ESS02 No lights Pulled unit out using oven dolly and floor protection Found shortened wire and made contact with rear shield and cause the boards to burn Need to order parts and rs call Client is going to cal pac sales for an exchange She will call back to cancel or to keep appointment The lights were never received ; ordrng 1 W10801665 (cntrl-elec) and 2 W11104684 (light-oven)s and 1 W11179310 (CONTROL), No lights Pulled unit out and replaced control and all lights Reinstall oven No floor or cabinet damage All lights are working Unit is heating and working properly

Danny G.

whirlpool washer WTW4816FW0 Unit is vibrating and shaking. Leveled unit out and advised client that the washer needs to be in a leveled floor support. Ran a test cycle and unit is only vibrating due to frame damage, Unit is working properly.

Daniel P.

whirlpool refrigerator WRT541SZDW00 Making loud noise. Client is not happy with the noise of the compressor and fans. I advised him the noise is normal and will make motor and fan noises. Referred client to customer service, Unit is working and making normal operation noises.

Dane K.

Dane K.

GE DISHWASHER GDF620PGJ5WW Unit need pump. I can not find break down for parts; ordrng 1 PUMP (PUMP), Removed and replaced drain pump and tested unit. Unit functions normal now

George Y.

WHIRLPOOL DISHWASHER WDT730PAHB0 Found dishwasher with error f-e- water not hot enough customer instruct to raise water heater temp to fix issue ran thrue diagnostics checking ok . No dents or dings cause by tech

George Y.

whirlpool refrigerator KRMF706ESS01 Found refrigerator ice door not sealing properly ok to order part. Office to call customer wen part in.; ordrng 1 W10564705 (door-ice) Installed part tested ok complete. No dents or dings cause by tech

George Y.

whirlpool washer WFW75HEFW0 Found washer error f3e1 long drain customer instruct too much soap be carful with soap clear out code retested check out ok complete . No dents or dings cause by tech .

George Y.

frigidaire refrigerator LFHB2741PFAA Found refrigerator ice maker housing builds with ice only making a few cubes also interface display refrigerator temp number dim Ok to order parts . Office to call customer wen part in.; ordrng 1 242058229 (user interface) and 1 243297606 (ice maker) and 1 5303918784 (air handler housin), Installed parts tested ok complete . No dents or dings cause by tech.

George Y.

FRIGIDAIRE REFRIGERATOR LFHB2741PFAA Found refrigerator with exexively sound out of ice maker compartment bad bearing on fan need to replace fan and ice maker compartment gasket ok to order part . Office to call customer wen part in.; ordrng 1 242119401 (fan & gasket kit) and 1 5303918578 (flextray gasket ki), Installed parts tested check out ok complete. No dents or dings cause by tech.; Job Cmpltd,

George Y.

kitchenaid refrigerator KRFF507ESS01 Found refrigerator interior lights not functioning replaced led light supply tested check out ok complete no dents or dings cause by tech. used W10830288 (CNTRL-ELEC)

Kenneth M.

whirlpool refrigerator WRB322DMBM00 Upon arrival unit unplugged and cx complaint was unit not cooling. Plugged unit in and had voltage at compressor but compressor not starting. Start device is burnt. Needs start device.; ordrng 1 WPW10448874 (start-dev), Replaced start device and tested unit. Ohmed compressor and found out of range. Needs compressor.; ordrng 1 W10507884 (compressor), used 1 8201786 (START DEVICE,COMBO) Went to install compressor and tube. Opened preinstalled acces stub to release pressure and unit start shooting out dirty oily water. Broke cap tub at filter dryer and found water leaking out of both filter dryer and cap tube. Unit is completely compromised with water. Will need to call tech-line and document and get next step for repair. Ordering new parts in meantime in case techline authorizes repair. Parts are on order. Customer scheduled Tuesday 8-28-18 to get them on schedule. Will need to call techline on Monday to document. ; ordrng 1 WPW10317013 (evaporator) a

Kenneth M.

maytag freezer MFI2570FEZ05 Customer concerned about frosting in freezer and ice maker is not working properly. Upon arrival found freezer fine with no snow build up and found ice maker to working properly. informed customer that if problem continues to give us a call

Kenneth M.

whirlpool dishwasher WDF520PADM3 Installed control board and sump assem. Tested unit unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or. Found unit caused by technician

Kenneth M.

whirlpool dishwasher WDF520PADM3 Found unit not washing properly. Pump motor is not pumping water efficiently. Needs replacement.main board has light out needs replacement as well to indicate when certain cycle is selected. Rescheduled customer for Friday 8-24-18; ordrng 1 W10804115 (cntrl-elec) and 1 W10837026 (pump&motor), installed control board and sump assem. Tested unit unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or. Found unit caused by technician

Kenneth M.

whirlpool refrigerator WRF560SEYM05 Found unit with excessive snowy frost in freezer. Found the freezer door gasket not sealed. Heated gasket and removed all frost and tested unit. Unit is now working properly. Customer approves function at this time. If problem continues door gasket or door may need to be replaced.

Kenneth M.

whirlpool range GS773LXSS0 Customer concern that she couldn’t turn cooktop knobs after oven was on for 45 minutes. Could not get problem to dublicate. All functions working properly. Informed customer that if problem continues to give us a call and to shut off her gas and unplug unit. ;

Enrique R.

whirlpool refrigerator WRT138FZDW00 RC not cooling , freezer frosting up . I found shorted fan motor . Installed new f motor truck stock . All functions checked normal at time of service . No leaks . ; used 1 WP2315539 (MOTOR-FAN)

Enrique R.

whirlpool dishwasher WDT730PAHZ0 Replaced the dishwasher central electric W11131683 (CNTRL) and UI housing W11131683 (CNTRL) . Performed calibration . All functions checked normal . No leaks

Enrique R.

whirlpool dryer WGD4815EW2 Unit not heating up . Replaced the valve coils WPW10328463 (COIL-VALVE), igniter 279311 (IGNITOR KIT & BRACKE) thermostat WP3387134 (THRMST-FIX) and thermal cut off . All functions checked normal at time of service.

Enrique R.

WHIRLPOOL DISHWASHER WDF760SADM unit not washing the dishes correctly . I found shorted wash motor . I cannot order any parts . The m/s sticker was removed from the dishwasher .

Enrique R.

GE MICROWAVE JVM3160DFWW Inspected a GE microwave . unit not powering on . I found an open 20 amp fuse . Installed new fuse, truck stock . All functions checked normal at time of service . ; used 1 W10138793 (FUSE)

Ethan S.

WHIRLPOOL DISHWASHER WDT710PAYM6 Upon arriving to customers home customer stated that the spray arm Head broke off which it did replaced tested job complete

Ethan S.

frigidaire refrigerator SHP865WF Upon arriving to the customer home customer stated that unit would not drain or add water I did find that the units float“switch was stuck fix float switch tested unit unit checks good job complete; Job Cmpltd, 6N

Ethan S.

whirlpool range WFG515S0EB1 Upon arriving to the customers home customer stated the burners intermittently working replace burner tested unit unit checks good job complete; Job Cmpltd,

Ethan S.

maytag washer MVWC425BW Upon arriving to the customers home put unit into diagnostics unit did not have any fault codes tested all functions of unit unit checked out good properly with no issues unit is draining properly as design job is complete

Ethan S.

whirlpool oven WOS92EC0AS04 The oven door gasket was found to be bad replaced tested job complete used WPW10282960 (GASKET-OVN)

Chris M.

maytag washer MVWC416FW0 Customers issue is that cloths were coming out wet. Upon arrival I entered washer into diagnostics to received error codes dealing with Washer being overloaded and off-balance and also a few drain codes. Look behind washer saw that drain Hose was too far down the down spout causing issues. Also found debris inside inside drain pump. I corrected all issues I then calibrated unit and then ran a systems test all functions tested good now. Instructed customer on proper loading procedures and maintenance of wash machine. Job complete

Chris M.

whirlpool washer WTW5000DW1 Customers issue is that washer will not Advanced to any cycle. I first entered diagnostics received an F3E1 code. Found latch to be Defective. replaced latch from truck stock. All functions test normal. Job complete; used 1 W10838613 (LATCH)

Chris M.

maytag washer MVWX655DW1 On today’s Visit found gear case to be defective causing grinding sound and leaking oil all over the floor. Not the same issue as before. Ordering new gear case Will use Belt and cam on return visit.This is not a recall different issue. Thanks Chris; ordrng 1 W11035751 (gearcase), On return visit today I replaced gear case And also installed new cam and new belt reassembled washer. Ran system test everything checks out good. Job complete; Job Cmpltd

Chris M.

frigidaire refeigerator LFTR1832TF1 Customers issue is that I found icemaker not installed correctly sitting at a level leaning back towards the back wall causing Water trough to fill up and then freeze therefore not producing ice. Hold ice machine out defrosted it. Reinstalled it tested for function found gear to make a loud popping sound so I replaced it with new one. Tested new Icemaker everything checks out good job complete;

Irvin F.

whirlpool refrigerator WRF535SWHZ00 The units IM is not producing ice. Cycled the IM cycled and stopped no water. Water valve is good. Needs new ice maker. ; ordrng 1 W10793298 (icemaker), Removed power. Replaced IM. restored power. Observed cycle and fill. All ops normal. Allow 24 hrs for ice. ; Job Cmpltd,

Irvin F.

whirlpool refrigerator WRS312SNHM00 The unit fridge had failed evap motor. No continuity, not running. Replaced motor. Powered fan runs. Removed excessive ice from no air movement. Al ops normal. ; used 1 2315539 ([Alt for WP2315539)

Irvin F.

whirlpool refrigerator AFI2539ERM02 Some where between the ice maker and valve a leak has occurred into ice bucket. Unable to cycle IM ice locked. Shut IM DOWN removed all standing ice. Replaced valve and ice maker. Restored power, IM filled. No leaks all ops normal. ; used wpw10300024 (icemaker)

Douglas P.

whirlpool refrigerator WRF555SDFZ05 Called techline Sr 7722699784 spoke to Tibor at Tech line he believes there is a mess up in the part system for the proper thermistor would like me to order another type of thermistor also ordering damper door due to forcing damper door to stay open to provide cooling to customer in fridge ordering damper and thermistor ; ordrng 1 W10316760 (thermistor) and 1 WPW10196393 (damper control assy), emoved and replaced all parts unit seems to be cooling at this time customer to watch; Job Cmpltd

Douglas P.

whirlpool frreezer WRX735SDHZ00 Icemaker will not cycle will not produce ice removed and replaced icemaker unit cycled and filled; used 1 WPW10300024 (ICEMAKER)

Douglas P.

maytag washer MVWB835DW3 Unit not dispensing enough water unit is getting good pressure from Coldwater line at the wall found cold water valve is not opening all the way removed and replaced valve unit is working properly. used W11172234 (water valve)

Douglas P.

FRIGIDAIRE REFRIGERATOR FFSS2325TE0 Removed and replaced ice maker do to gears stripped on icemaker causing it to overfill unit is working no more leaks; Job Cmpltd,

Douglas P.

frigidaire refrigerator FFTR1814QB1 Unit not cooling found control is not working properly unit will only kick on at Max cooling to order main control; ordrng 1 5304507171 (control box), Remove and replace control box unit is working properly; Job Completed

William L.

whirlpool rerfrigerator WRV986FDEM01 Left door Mullion rail not closing to 90 degree angle completely, has weak spring, causing doors to not close flush, Ordered mullion rail.; ordrng 1 W11122876 (rail-mulln), Replaced mullion rail, greased gasket & mullion top turn piece , Tested ok

William L.

maytag dryer MED6000XW2 Found dryer wheels squeaky when running, Replaced rollers with roller dryer rebuild kit. Tested all dryer functions, unit hoperating as designed.; used 1 4392067 (DRYER REPAIR KIT)

William L.

whirlpol dishwasher WDT720PADM2 Found upper rack slipping off rails when opening on the right side. Reattached & Adjusted right side rail assy, checked upper rack functions. Tested ok, instructed cx on rinse aid , soap usage & rack adjustments with use & care manual.;

Daniel P.

maytag dryer MGD6000XW0 Dryer does not run found failed relay on main control board estimated , call completed

Daniel P.

WHIRLPOOL REFRIGERATOR WRF535SWHV00 Freezer section frosting up found right side door rail binding up due to ice build up , deiced , heat treated gasket for better seal instructed customer all ok call completed

Daniel P.

whirlpool washer LSQ9549PW3 Customer canceled over phone

Daniel P.

kitchenaid refrigerator KRFC704FBSR00 Refrigerator icemaker not making ice found icemaker leaking , replaced tested checks ok call completed . Installed icemaker w10908391

Daniel P.

whirlpool refrigerator WRS325SDHZ01 fresh food door not closing properly, leveled refrigerator and adjusted fresh food door found customers flooring not level advised customer to add shim to right rear corner call completed

Tyler F.

maytag washeUr MVWX655DW1 nit making a lot of noise. Found the motor is very loud. Ordering motor and cam kit in stock.; ordrng 1 W10721967 (drive pulley) and 1 WPW10006487 (motor-drve), Customer complaint is unit making a lot of noise. Found the motor is very loud. Removed and replaced motor and cam kit tested all works good at this time.

Tyler F.

kitchenaid refrigerator KRFF507ESS01 Right refer door is hitting other door. Found loose hinge on top loose. Fixed and tested all works good at this time

Tyler F.

kitchenaid dishwasher KDTE334GPS0 right hand rail came apart. Removed and replaced rails. Tested all works good at this time. used a a W11259785 (track) and W11259786 (track)

Tyler F.

WHIRLPOOL REFRIGERATOR WRS571CIHZ01 Doors not even and water temp from dispenser is warm. Found temps set too high set temps to recommended. Also doors are even but customer did not want feet down. All works good at this time.

Tyler F.

maytag washer MVWB835DW0 Unit is not filling with water. Found error codes for water temp fault and long fill. ordrng 1 W11165546 (VALVE), Removed and replaced valve tested all works good at this time.;

Steven W.

maytag washer MVWX655DW1 Ran diagnostics. Had f7e1, f2e1 error codes. Motor just hums. Found capacitor terminal block bent. Picked up part locally. Replaced capacitor. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses,& spins properly. Complete.; pckd up 1 W11158831 (CAPACITOR )

Steven W.

whirlpool range WFG515S0ES1 Found LF, RF burners not igniting properly. Needs LF, RF burner head assemblies.; ordrng 2 WPW10515455 (burnr-head)s, Replaced LF, RF burner head/igniters. Adjusted simmer flames. LF, RF burners are igniting properly at this time. Complete

Steven W.

whirlpool refrigerator WRS312SNHW00 Found RC door closer cams not working properly. Needs door closer cam, lower hinge.; ordrng 1 W10905504 (DOOR CAM) and 1 W11097327 (LOWER HINGE/ CLOSER),

Isidore A.

whirlpool dishwasher KUDS01FLBL2 , Found detergent dispenser WP8558129 door warped not closing properly, door hinges ( left side WP8534854 and right WP8534853 side)bent door not closing properly opening on its own and heater not heating ordering kit 8194200.; rqstng P&A on 1 8194200 (heat element assy 136.82) and 1 WP8534853 (door hinge 46.57) and 1 WP8534854 (door hinge 46.61) and 1 WP8558129 (dispenser. 68.39) Removed dishwasher, from under cabinet,door and console. Removed dispenser, heater and control board. Installed new heater dispenser and control board. Test for leaks ok removed door hinge right side and installed new door hinge test dishwasher operation ok at this time. Note left side door hinge was ok, new part correct part number but mis-packaged.; Job Cmpltd,

Isidore A.

kitchenaid freezer KBSD606ESS01 Customer states fresh food section vegetables freezing and freezer ice is melting dripping. test thermistor ok customer instructed to change setting WPW10641253 from beverage to vegetable, and in freezer to change ice at least once a week. No other problems found at this time

Isidore A.

whirlpool dryer LG8651XWW0 found vent disconnected and covered. Reinstalled vent but not able to secure no access to put screws or clamps. Test dryer operation ok at this time.; Job Cmpltd,

Isidore A.

kitchenaid refrigerator KFCS22EVMS8 Found water filter EDR4RXD1 working but hasn’t been changed, ice maker W10889233 has ice but not completing harvest cycle. ; ordrng 1 EDR4RXD1 (water filter) and 1 W10889233 (icemaker ), Removed freezer door and old ice maker, installed new ice maker and water filter. Purge new water filter and fill test ice maker ,ok ice maker working at this time.

Cesar H.

whirlpool refrigerator WRS325SDHZ01 Found temp set to coldest setting fresh food temp at 40 replaced thermistor in fresh food and damper for better cooling also insulated thermistor on back side to keep air drafts from freezer from cooling it unit tested good at this time

Cesar H.

whirlpool refrigerator WRS325FDAM04 Checked unit found temp in fresh food compartment is to high at 49 degrees and lights are not working light switches test good and main LED has power. Freezer in cooling fan runs and evap has full frost pattern routed for therm op and lights ; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light) and 1 WPW10583800 (thermostat) vReplaced lights and thermostat all tested good

Cesar H.

whirlpool refrigerator WRX735SDHW00 Torn fresh food gaskets causing air leaks in to fresh food gaskets serial # puts unit in warranty ; ordrng 2 W10830276 (gasket-fip)s, Replaced gaskets checked good

Cesar H.

whirlpool oven WFG505M0BS3 Stainless trim coming off the glass do to a loose handle pushing on trim. Lower bracket on glass came off on the new glass reordering ; ordrng 1 W11176456 (GLASS), Replaced door front unit checked good

Cesar H.

maytag refrigerator MRT118FFFE01 Door has cosmetic damage replaced door checked good LW10680728 (DOR-FIP)

Cesar H.

GE DISHWASHER GDF520PF1SS Installed spray arms and conduit tested good ; Job Cmpltd

Cesar H.

KITCHENAID REFRIGERATOR KRFC704FSS00 Found fresh food compartment evap frozen replaced cover and control software is now at 600 that’s the latest for this model and evap cover s also now the lates evap thermistor has been installed on suction line just bellow the weld and lines moved away from cover temps set to 37/and 0

Cesar H.

GE DISHWASHER GInstalled spray arms and conduit tested good ; DF520PF1SS

Cesar H.

frigidaire refrigerator FFHS2611LBRA New Ice maker is not cycling has power replaced ice maker 241798231 (Icemaker) tested ok.

Francisco S.

kitchenaid wine cooler KUWS24RSSS00 Removed and replaced parts listed. Vacuumed system unit held vacuum and recharge system with r 134 a 3.5 oz as required by data plate. Unit started cooling and showing good pressure readings. Collected parts and labor $400. Total amt was $823.31; used 1 AF1200 (TUBE EXTENSION)

Jesus C.

WHIRLPOOL REFRIGERATOR WRS322FDAM04 Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Removed drawer and cover from freezer side. Defrosted iced and replaced bimetal. Also the freezer light moist working. Ordered part. Installed new light and tested. Unit is now woking as designed. used 1 WPW10515058VP (light)

Jesus C.

whirlpool washer WTW4955HW0 Customer states that unit is not starting. When start button is pressed the drain pump just humming. Removed all the water for unit which was half full. Removed drain pump and cleared the debris. Assemble drain pump and tested. Placed unit on manual diagnostics and lock will not actuate. Raised top panel and UI panel replaced the latch W11230135 (CNTRL) W10838613 (LATCH) . Unit is now working as designed

Hector Z.

whirlpool washer WTW8040DW4 Washer stalls in the end of the cycle and clothes are soaking wet. Set unit in diagnostic and found an F7E0 code ( Loss of power) and F0E3 code ( Over load ), ran a manual test and a quick load, it pass both of then. Washer is sitting in a plastic tray. Suggested to the customer to install an anti vibration pads to lift he washer and minimize unwanted vibrations. Tested ok

Hector Z.

whirlpool washer WTW8040DW4 Customer complaints of grinding noise in the wash cycle. Set washer in diagnostic and found no error code, ran a manual test and the washer has a grinding knocking sound coming from the gear case. Removed agitator and ran same test, with the same results. Set unit in a quick wash cycle with a load and the washer was even louder. Advised customer that the problem was coming from the gear case and has to be replace, customer disagrees in do a mayor repair like this, were the unit has to be completely disassembled, customer said that the washer is less then a month old and has been having this problem from day one. Customer refuse this particular repair.

Patrick C.

whirlpool washer WFW8540FW1 Found the customer stating the unit is running about 8 hours. Checked errors and found a communication error between boards. Harness checked good. Needs new control boards ; ordrng 1 W10903219 (panel-cntl) and 1 W11201290 (CONTROL), Removed and replaced parts tested unit all ops checked good

Patrick C.

whirlpool washer MVWX655DW1 Found the customer having issues with the water temp only seems to put out hot water. Checked errors and found hot and cold reversed. He didn’t install unit he just moved in to this house washer was already hooked up. Flipped hose positions and Tested unit. All ops checked good

Cesar H.

GE WASHER GDF520PF1SS , Mod spray arm has broken off damaging mid conduit causing unit to loose pressure to other spray arms ; ordrng 1 WD22X10090 (mid conduit asm) and 1 WD35X10393 (spray arm), Installed spray arms and conduit tested good ; Job Cmplt

Hector Z.

WHIRLPOOL REFRIGERATOR WRX986SIHZ00 Checked unit found frost build up on ffc. Used steam gun to defrost unit and optimize thermistor position, tighten clip and zip tied it down so is making full contact with tubing. Asked customer to monitor unit and report any issues. Unit working as designed.

Michael M.

whirlpool refrigerator WRF535SWHZ00 Unit has a small leak behind the unit.Tech pulled unit forward and turned water valve to water line on. Observed a small leak at connection between poly line and copper line. Tightened coupler and leak stopped. Dispenser works and no other issues were observed. Unit ops as intended job complete. Recommended customer remove unneeded line connections if future leak occurs.;

Michael M.

whirlpol dryer MTW6600TB0 unit won’t drain and displayed DL code.Unit was unplugged on arrival. Customer agrees to service feeTech found drain pump obstructed with sock. Removed drain pump and obstruction, replaced parts and ran unit through auto service. Passed with no issues.

Michael M.

WHIRLPOOL REFRIGERATOR WRT311FZDW01 unit will pop open fresh food door on its own causing food to spoil.Tech found freezer compartment and fresh food compartment packed full of food. Food in freezer was obstructing airflow ports.Food in fresh food cabinet was leaning against door. Unit was not leveled and front was noticeably downwards. Tech raised front legs of u it and verified good sealing of both doors. Unit ops as intended

Danny G.

KITCHENAID REFRIGERATOR KBSD608ESS01 , Replaced inverter box compressor and dryer and main control kit Drain pan heater was not received Completed sealed system repair No leaks found Reinstall unit No floor damageNo cabinet damage Unit started to cool Advised client to allow 24hrs for unit to reach proper temp ; Job Cmpltd

Danny G.

KITCHENAID REFRIGERATOR KBSD608ESS01 Not cooling Unit does have uv filter Checked all connections and no leak found Ordering parts just to be on the safe side when pulling unit out and check rear pan heater connections ; ordrng 1 W10645666 (invrtr-box) and 1 W10720770 (compressor) and 1 W10849799 (cntrl-elec) and 1 W10890886 (heater-pan) and 1 WPW10143759 (dryer) and 1 WPW10427993 (evaporator) Replaced inverter box compressor and dryer and main control kit Drain pan heater was not received Completed sealed system repair No leaks found Reinstall unit No floor damageNo cabinet damage Unit started to cool Advised client to allow 24hrs for unit to reach proper temp ; Job Cmpltd,

Danny G.

WHIRLPOOL WASHER WTW8500DW0 LF ERROR CODE REPLACED WATER Valve Ran a self test cycle and unit completed with no issues No water leaks. USED W11165546 (valve)

Danny G.

KITCHENAID REFRIGERATOR KSSC42FKS01 Ref side not cooling Found air return and air damper control block with ice Removed evap cover and defrosted air return with steam gun used foam strip to make foam blocks stay in proper place Reinstall cover and power unit up and unit is working and cooling properly Advised client to make sure door is sealing and closing properly ; Job Cmpltd

Andrew P.

MAYTAG REFRIGERATOR MFI2665XEM7 Found ice maker stuck in down position and would not cycle. Removed and replaced ice maker. Cycled ice maker and it filled. Advised CUSTOMER to wait 8-10hurs before ice production starts.

Andrew P.

WHIRLPOOL DRYER WGD4815EW0 Found unit taking long tire to heat. Unit was not cycling on heat consistently. Ohm’d coils and found weak coils. Removed and replaced coils and tested unit ok. Also advised Customer to have there vent checked and cleaned

Andrew P.

FRIGIDAIRE REFRIGERATOR FGHC2331PFCA Inspected unit and found bail arm extension for ice maker stuck. Removed ice maker and saw bail arm wire was not seated properly and not allowing ice maker to cycle. Installed bail arm and cycled ice maker. Tested ok

Andrew P.

whirlpool washer WDT720PADH1 Found unit not draining. Checked drain pump had 120 vac to pump but motor not engaging. Removed and replaced drain pump. Tested unit and it drains and no leaks

Andrew P.

KITCHENAID MICROWAVE KEHC309JSS4 Unit needs magtube,diode and thermal cutoff. Customer will decide if he wants repair done. Total cost of repair is $609.00. Collected service call for both appliances on this invoice. Collected 172.50 total. Balance due for oven is $436.50. If Customer decides to repair plz order parts listed. WP4375079 thermofix magtube WP4375424 diode WPW10687786; ordrng 1 WP4375079 (thrmst-fix) and 1 WP4375424 (magnetron) and 1 WPW10687786 (diode)

Andrew P.

KITCHENAID REFRIGERATOR KUWS246ESS2 Unit is not power on comp. turned thermostat and unit would not cycle on. Needs thermostat. Customer will decide if he wants repair.

Andrew P.

WHIRLPOOL REFRIGERATOR WRS571CIDM01 Checked unit and ice maker had no ice in tray. Tried cycling ice maker and no go. Removed and replaced ice maker. Cycled ok. Advised Customer to give ice maker 6-8 hours before ice production begins. ; Job Completed

Patrick C.

WHIRLPOOL WASHER WFW8540FW1 Found the customer stating the unit is running about 8 hours. Checked errors and found a communication error between boards. Harness checked good. Needs new control boards ; ordrng 1 W10903219 (panel-cntl) and 1 W11201290 (CONTROL) Removed and replaced parts tested unit all ops checked good

Patrick C.

KITCHENAID REFRIGERATOR KRFF707ESS01 Found the unit over frosting on evap making noise when ice hits fan. When I replaced last time I didn’t do it right. Sensor need to be secured and the cover needs to be screws in instead of tabs broken ; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (COVER ), Removed and replaced parts. Support broke. Needs new one ; ordrng 1 WPW10389152 (support), Removed and replaced parts tested unit all ops checked good ; Job COMPLETED

Patrick C.

kitchenaid dishwasher KUDS01FLSS0 Found the unit having issues with the door falling down. The link on the left side was on the floor when I arrived. Needs new link kit ; ordrng 1 8194001 (LINK ),Removed and replaced part tested unit and it started to leak. Customer needs new water line