Local Reviews
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Patrick C.
WASHER WHIRLPOOL WTW8500DC "Removed and replaced control and water valve. Calibrated machine, also ran auto test. All operations checked good at time of service"
Patrick C.
WASHER WHIRLPOOL WTW5000DW2
Patrick C.
OVEN WHIRLPOOL RBD305PRB00 Found the customer having issues with the top oven. It sparked while in use. Checked out element and the top broil element burst. Needs new element quoted 300. Need to order element. Bottom one was ordered; ordrng 1 WP9760771 (elmnt-brol)
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00
Patrick C.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Customer having issues with the unit making a noise. Noise coming from the back. Checked unit out and it’s chatter from the water valve. Re, to bed and replaced valve. Tested unit. All operations checked good"
Michael M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Used steam gun of all of reservoir and can not get obstruction to clear. Intermittent water valve will work.Need another water valve and rez Inlet valve WPW10179146Water reservoir W11162434; ordrng 1 W11162434 (WATER RESERVOIR) and 1 WPW10179146 (valve-inlt)
Michael M.
MICROWAVE KITCHENAID KMBP107ESS01 Removed control and removed appliance manager board.
Michael M.
DISHWASHER KITCHENAID KDFE304DSS0 "Removed power to unit.Removed DW door.Removed and replaced control. Resupplied power to unit. Console does not respond.Verified 120v into ACU, no power out of control. Verified with R1 faulty board; ordrng 1 W10866116 (cntrl-elec)"
Michael M.
MICROWAVE KITCHENAID KMBS104ESS02 Removed unit from wall. Removed top panel.Removed and replaced fan assembly. Reinstalled top panel and installed unit back into wall. Retested unit. All operations are normal, Job complete
Michael M.
WASHER WHIRLPOOL WTW8500DC0 Removed control and console per service pointer.Removed and replaced transmission. Ran unit through calibration. Ran unit through auto service with cx present. Unit passed with no issues. Job complete
Kevin M.
DRYER WHIRLPOOL WGD8000DW3 Unit making loud noise while drum is turning. Found worn idler pulley and broken drum roller. Removed and replaced rollers and idler pulley with repair kit. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWC565FW0 "Unit making loud noise when stopping basket after a spin cycle. Found gearcase slipping and making knocking sound. Failed gearcase, cam and belt. Need to order gearcase. Will use belt and cam on return visit. ; ordrng 1 W11035751 (gearcase)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Led module is not coming on in freezer compartment. I found shorted led module in refer side which caused damage to freezer module. Removed and replaced both led modules. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWC565FW1 Unit making noise during agitation. I tested unit and found slight knocking noise coming from slightly loose agitator with load in washer. I tightened agitator. Splines on agitator and gearcase are good. Tested unit. All tests and sounds normal.
Kevin M.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer stated unit was leaking during use. I tested unit and found no leaks. I instructed customer on not rinsing dishes with dish soap as this can cause leaking out door if not all soap is off dishes. Also gave tips on rinse aid and detergent. All tests normal.
Kenneth M.
DISHWASHER GE GSD2100V50WW Ordering timer cam. Part incorrect; ordrng 1 WD16X10012 (cam timer)
Kenneth M.
DISHWASHER KITCHENAID KDTE254EBL0 Installed dishwasher tub and tested unit. Unit is working properly. No leaks found. Customer approves all functions.
Kenneth M.
RANGE WHIRLPOOL WFG515S0ES1 Found oven door making a popping noise when closing. Found left hinge loose in the hinge receptacle. Removed door completely. And reinstalled door. Insuring locking tabs for hinge was completely secured downward. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Installed water tube and tested unit. Unit is now working properly. Ran water through full water system. Found new leaks. Customer approves all functions.
Kenneth M.
OVEN WHIRLPOOL WOS72EC0HS01
Kenneth M.
DRYER MAYTAG MEDB855DC4 Installed control panel and tested unit before spending time installed wire harness. Tested unit. And unit is working properly. Unit does need wire harness. Will return part. Customer approves function at this time.
Kenneth M.
DISHWASHER WHIRLPOOL WDF330PAHS1
Kegan N.
DRYER WHIRLPOOL WGD75HEFW0 "Customer states same issue as before, shutting off mid-cycle and not turning on, ordering thermostat assembly.; ordrng 1 W10623852 (thermistor) and 1 WP3391912 (thrmst-fix) and 1 WP8573713 (cutoff-tml) and 1 WP8577274 (thermistor)"
Kenneth M.
MICROWAVE WHIRLPOOL WMH31017HS0
Kegan N.
REFIRGERATOR WHIRLPOOL WRX735SDHZ00
Kegan N.
REFRIGERATOR FRIGIDAIRE FFTR18D2QS "Customer stated refrigerator not cooling in FF compartment. Unit unplugged upon arrival, plugged in and informed customer we will return once issue is apparent"
Kegan N.
WASHER WHIRLPOOL WTW5000DW0 "Customer stated not draining fully when washing large loads, inspected unit, washer not balanced, adjusted legs at bottom. Off balance code cleared, informed customer of loading information."
Kegan N.
WASHER MAYTAG MVWC300XW0 "Removed and replaced gear case and ran test cycle, test good. Noticed were worn, removed and replaced agitator dogs.; used 1 80040 (AGITATOR DOGS) from stock"
Kegan N.
FREEZER WHIRLPOOL GAFZ21XXRK01 "Customer stated freezer compartment getting too hot, adc board and thermostat require replacement"
Jim S.
WASHER MAYTAG MVWB865GW1 "F0E4, F3E2, F8E1replaced faulty fill valve. Unit tested ok"
Jim S.
REFRIGERATOR KITCHENAID KFIS27CXWH0 Replaced ice maker
Jim S.
WASHER WHIRLPOOL WTW5000DW2 "Bad drive motor, replacing board due to relay being burnt; ordrng 1 W11116590 (cntrl-elec) and 1 W11158831 (CAPACITOR ) and 1 W11283592 (MOTOR)"
Jim S.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Control board powered down and would not restart.; ordrng 1 W10843055 (cntrl-elec) and 1 W11092503 (panel-ui)
Jim S.
WASHER GE GTW460ASJ6WW Test ok
Jim S.
FREEZER WHIRLPOOL WRX988SIBM01 Defrosted freezer evaporator. Repaired defrost heater connection. Unit tested ok
Jim S.
OVEN JENN-AIR JJW3830WS00 Replaced lower latch
Jim S.
REFRIGERATOR KITCHEN AID KBFO42FTX00 Cleared defrost drain tube.
Jim S.
WASHER MAYTAG MVWB765FW1 "F5E4, F0E3, F2E1Replaced faulty lid lock"
Jim S.
DISHWASHER GE YYUYY
Jim S.
DRYER MAYTAG MEDB766FW0 Bad drive motor; ordrng 1 279827 (motordryer) and 1 WP694089 (wheel)
Jim S.
DISHWASHER GE GDF520PSJ6SS reinstalled with silicone to secure permenently tested found unit now wowrking as normal Job Completed
Jesus C.
REFRIGERATOR KITCHEN AID KRFF707ESS01
Jesus C.
DRYER WHIRLPOOL MGDB765FW0 Customer states that unit is taking to long to dry. Checked unit and ran diagnostics no error codes. Ram airflow meter test and failed. Checked outside venting and little coming out. Advised customer to get bent cleaned out. Unit is working as design. job complete
Jesus C.
RANGEHOOD WHIRLPOOL IHW2530BS0 Customer states that unit hood vent not working. Checked unit and removed upper panel. Found the fan broken.
Jesus C.
WASHER WHIRLPOOL MVWX655DW1 Customer states that unit is not unlocking. Ran diagnostic and found error code. Placed unit on manual test mode and actuated lock mechanism. Unit would not unlock. Tapped on the top of washer while unlocking unit and it unlocked. Ran manual tests and automatics. Unit is now working as design.F2-E1. Stuck key.
Jesus C.
WASHER WHIRLPOOL WED4950HW0 Customer states that unit takes to long to heat. Checked unit and ran test. Ran airflow meter and passed. Venting it’s clear. Customer instruct on unit. Unit is working as design.
Jesus C.
WASHER WHIRLPOOL WTW8040DW0
Jesus C.
REFRIGERATOR KITCHENAID KRFC704FBS00 Customer states that the unit bin won’t come out. Checked unit and found the bin stuck. Removed ice from bin little by little till it broke loose. Unit is working as design.
James M.
WASHER WHIRLPOOL MVWC565FW1 Tested unit and found 120. Lots into board but nothing coming out to unit. Replaced board and tested unit.unit now functioning properly and customer approves.
James M.
WASHER MAYTAG MVWC565FW1 Unit not powering on. Found 120 volts coming into main board but nothing to components. Led light on main board off. Ordering new cntrl will return 12-26 to install. ; ordrng 1 W11162438 (CNTRL ELECT )
James M.
DISHWASHER WHIRPOOL WDP370PAHW0 Customer stated unit was not drying fully. Informed customer of importance of jet dry and how to condition unit with it. Customer also stated unit leaked from left side of door near top. Inspected unit and found minor defect in fabrication causing outer shell to apply pressure to door seal. Adjusted shell and unit now seals correctly and customer approves.
James M.
REFRIGERATOR KITCHEN AID KRFF305ESS Fund unit not making Ice. Water valve not opening to ice maker and ice shutoff arm not functioning. Ordering new ice maker and water valve; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve)
James M.
WASHER MAYTAG MVWB765FW Found unit not completing cycles. Checked main board and found led not operating. Ordering new cntrl elec; ordrng 1 W10920541 (cntrl-elec)
James M.
MICROWAVE WHIRLPOOL WMH78019H2 Fund undo unit with intermittent door switch problems. Unit not registering closed door due to bad switch. Ordering new interlocks and switches. ; ordrng 1 W10211974 (switch) and 1 W10269458 (switch) and 1 W10727360 (microswitch) and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock)
James G.
DRYER WHIRLPOOL 110-65132410
James G.
REFRIGERATOR GE GSS25LSLECSS "Found dispenser switch out of position, reinstalled,also filter plugged Tested ok"
James G.
DRYER WHIRLPOOL WGD8200YW2 Idler pulley worn Installed repair kit Tested ok
James G.
KITCHEN WHIRLPOOL KOSE500ESS03
James G.
OVEN HOT POINT RGB508PEA6WH "Cleaned left front pilot take off and replaced oven igniter Tested ok ; used 1 12400035 (IGNITER,OVEN) from stock"
James G.
DRYER GE GTD42GASJWW Customer came to door and said unit is now working and that they called and canceled
James G.
REFRIGERATOR KITCHENAID KFIS29PBMS02 Replaced listed part due to no litesTested ok
James G.
DRYER - GAS MAYTAG MGDB850YW3 Cleaned vent cap
Isidore A.
WASHER MAYTAG MHW7100DW0
James G.
KITCHEN WHIRLPOOL KOSE500ESS03
Isidore A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Remove and installed new micro switch to water dispenser, test ok at this time"
Isidore A.
ICEMAKER WHIRLPOOL KUID508ESS1 "Pull out ice maker, removed old relay and installed new relay. Test compressor coming on but Needs to stabilize. At this time not filling with water to proper level, may need W10908287 circulating pump; ordrng 1 W10908287 (pump)"
Isidore A.
WASHER WHIRLPOOL WFW95HEDW0 Found f3e1 acu W11032117 water system error ordering parts; ordrng 1 W11032117 (cntrl-elec 294.04) and 1 WPW10448876 (switch-wl)
Irvin F.
REFIRGERATOR JENN-AIR JFC2089BEM01 The door installed is good until I noticed the handle holes too far apart. Reordering door. ; ordrng 1 13107855SQ (dor-fip ss)
Isidore A.
DISHWASHER KITCHENAID KUDE70FXSS5 Removed old door seal and installed new door tub seal test dishwasher operation ok at this time. job complete
Irvin F.
MW OVEN COMBO KITCHENAID KEMS378SWH05 Found a burning smell the motor to convection was not installed properly the set nut and washer are not in place ordering set that need more work going out again to complete the job; ordrng 1 WPW10116349 (nut)
Irvin F.
DISHWASHER WHIRLPOOL KDPE234GPS0 "Removed power installed parts. Assembled unit, ran diagnostics passed. All ops normal. job complete"
Irvin F.
DRYER WHIRLPOOL WGD75HEFW0 "F4/E3-RESTRICTED AIR FLOW. The installers did not convert unit. The flame is orange, need proper orfice. Ordering. ; ordrng 1 W10606694A (lp gas con)"
Irvin F.
REFRIGERATOR KITCHENAID KRMF706ESS00 Right side drawer gasket split. The deli display is intermittently sticking lost power was able to control the display. There is a delay in the changing of the control. ; ordrng 2 W10832386 (gasket-fip)s and 1 WPW10677118 (cntrl-elec)
Irvin F.
WASHER WHIRLPOOL WTW8040DW0 "Removed power. Replaced gearcase, and suspension. Ran test 51, passed. All operations normal. Job complete"
Irvin F.
DISHWASHER FRIGIDAIRE FFCD2418US0A "CX says the DW, no water. Confirmed. Power is coming from control, water is on lines clear. Removed valve replaced. Test for fill passed. All operations normal."
Irvin F.
WASHER GE GTW485ASJ1WS The units latch is missing. Need to replace; ordrng 1 WH02X24399 (LATCH HOUSING)
Irvin F.
DRYER ELECTROLUX EWMED70JSS4 Replaced main control. Reset the unit test failed. ; ordrng 1 137116000 (motor)
Hector Z.
DRYER MAYTAG MGD9700SG0 Reversed door on gas dryer. Tested ok. Job complete.
Hector Z.
WASHER WHIRLPOOL WFW7590FW0 Washer displaying an F9E1 code (Long drain). Checked unit and found clogged drain pump. Removed object and tested ok. Job complete.
Hector Z.
WASHER WHIRLPOOL WTW5000DW1 "Washer displaying an F8E2 code (Long fill), and a F5E2 code (Lid lock fault). Checked unit and found open cold water solenoid, and lid lock not closing.; ordrng 1 W10838613 (lid lock assembly) and 1 W11210459 (WATER VALVE)"
Hector Z.
RANGE JENN-AIR JGS9900CDS02 Oven not working. Checked unit and found open bake igniter. Replaced and tested ok. Job complete.
Hector Z.
RANGE WHIRLPOOL MER6600FZ2 Oven door out of alignment. Adjusted door. Tested ok. Job complete.
Hector Z.
RANGE WHIRLPOOL WFG550S0HZ0 Replaced burner cap and burner heads.tested ok.Job complete.
Hector Z.
FREEZER MAYTAG MRT118FFFM01 Iced up freezer compartment due to gap in the door gasket and gaps in between the cabinet and the liner. Corrected door gasket. And ordered sealer.
Hector Z.
WASHER WHIRLPOOL WTW4950HW0 "Washer completely dead after a power outage. 120VAC going into the control, control not responding.; ordrng 1 W11256105 (COMPUTER BOARD )"
George Y.
M/W OTR KITCHENAID KMHS120ESS5 Installed parts tested still has ticking sound need to replace ui display control board ok to order parts pick list number 4 and 5 also could not log it in parts list ; ordrng 1 W10891019 (panl-cntrl)
George Y.
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 Found refrigerator not cooling properly in fresh food area freezer ok evap motor exexively loud nerd to replace evap cover with harness ok to order part .; ordrng 1 W10889841 (cover-evap)
George Y.
DISHWASHER FRIGIDAIRE FFID2426TS1A Found dishwasher running tested checking ok per customer unit was leaking found traces of possible leakage off from cilanoid dried traces of water need to replace valve ok to order part.office to call customer wen part in customer had water off turn on to test unit and turn off water to dishwasher water supply per customer had plumber diagnose unit was not mounted .; ordrng 1 807047901 (valve)
George Y.
OVEN WHIRLPOOL WEG745H0FS0 Found range oven not igniting broil not functioning also pull unit out found check valve off on valve reposition it retested check out ok complete no dents or dings cause by tech. Job complete.
George Y.
WASHER WHIRLPOOL WTW5000DW1 Found washer not draining replaced drain pump retested check out ok complete no dents or dings cause by tech. Used truck stock drain pump .; ordrng 1 W10876600 (drain pump)
George Y.
REFIRGERATOR FRIGIDAIRE LGHD2369TF2 Installed parts tested check out ok complete . No dents or dings cause by tech. Job complete,
George Y.
RANGE GE JGSS66SEL1SS Need to remove hole top for replacement of parts.ok to reschedule .
George Y.
WASHER BOSCH WAT28400UC/14 Found washer and dryer stacked. washer bouncing and walking around. Found floor not leveled in a closet Instructed customer need to level floor out for better performance . That is the cause floor not level.
George Y.
DRYER ELECTROLUX EFMG417SIW Found dryer working ok Customer instruct unit is getting hot customer exhaust vent blowing to the roof of house need to have chiming cleaner to clean lint . No dents or dings cause by tech. Job complete.
Erick S.
WASHER MAYTAG MVWB765FW1 "Cycled unit snd found unit no error codes. Cycle through tests cycle and it passed all tests. Cust not cycling cleaner washer causing soap residue to stick to tub, instructed cust to run cycle at leased once a month and recommended to use liquid detergent. Job complete"
Erick S.
WASHER MAYTAG MVWB835DW "Unit not powering on due to blown resistor on board, unit will need new control ; ordrng 1 W11024149 (cntrl-elec)"
Erick S.
WASHER MAYTAG MVWB725BW0 Installed new latch on unit. Retested unit through tests cycles and it passed all tests with no errors. Job complete.
Erick S.
M/W OTR FRIGIDAIRE FGMV174KF Installed new filter board on unit. Retested uni and uni is now powering on. Unit cycled and heats with no errors. Job complete.
Erick S.
REFRIGERATOR KITCHENAID KRMF706ESS01
Erick S.
WASHER MAYTAG MHW3505FW Cycled units main getting board getting voltage. Ui is not responding causing it not to cycle. Unit will need new ui console. Ordering customer just in case to ensure repair; ordrng 1 W10911040 (panel-cntl) and 1 W110201284 (CCU)
Erick S.
OVEN WHIRLPOOL WFG515S0EB1 Cycled unit and u it is heating. Cycled timer and once timer ends it shuts off display and stops oven. 7nit has bad realy on board. Board did not come in. Reordering main board; ordrng 1 WPW10348656 (cntrl-elec)
Dane K.
DRYER WHIRLPOOL LGB6000PQ0 "Upon arrival the unit was not heating. Found thermal fuse blown. Remove and replace thermal fuse and tested unit. Unit functions normal. Customer has restricted venting, informed customer they need to clean vent in order for unit to work"
Dane K.
FREEZER WHIRLPOOL WRX986SIHZ Install door and adapter. Unit functions normal now. Job complete.
Dane K.
WASHER MAYTAG MVWX655DW Upon arrival the unit would not start. Remove and replace control board and calibrated unit. Unit would not finish calibration. Found shifter shorted out. Removed and replaced shifter and calibrated and tested unit. Unit functions normal now. Job complete.
Dane K.
OVEN FRIGIDAIRE FFGF3012TW Upon arrival the door was not ceiling because the gasket was not installed it was just hanging off the door. Install gasket and tested unit. Unit functions normal now. Job complete.
Dane K.
WASHER MAYTAG MVWC565FW1 Upon arrival the unit was not feeling the cold water. Removed and replaced water valve and tested unit. Unit functions normal now. Job complete.
Dane K.
WASHER MAYTAG LA521 Unit is leaking due to a faulty gear case. The gear case is discontinued, Job complete.
Dane K.
REFRIGERATOR GE NEVER RAN
Dane K.
WASHER WHIRLPOOL WTW4855HW1 Upon arrival the unit unit was not spinning. Found unit with shifter code. Removed and replaced shifter an tested unit. Unit functions normal now. Job complete.
Dane K.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Removed and replaced motor and tested unit. Unit functions normal now, Job complete.
Dane K.
WASHER MAYTAG MVWC415EW Upon arrival the unit was making a strange noise and spin cycle and leaving the clothes wet when it Shut down. Found a loose connection at the capacitor causing motor not to turn at proper speed and make crazy humming noise. Secure connection at capacitor and calibrated and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWC415EW "Unit was not draining when I got to house. Found hairpins caught in drain pipe not letting pump do it’s job. Cleared hair pins and other debris out of drain pump and tested unit. Unit functions normal"
Bryan D.
REFRIGERATOR WHIRLPOOL WRT111SFAW00 Upon arrival no and opening box found large dent on right side of door as if it were dropped during shipping. Re ordering door; ordrng 1 LW10370909 (dor-fip wh)
Bryan D.
OVEN KITCHENAID KODC304EBL00 Cx states that after using self clean bottom oven will not heat. Ran diagnostics. Got no error codes. Pulled unit from cabinetry and found a bad thermostat; ordrng 1 W11165152 (THERMOSTAT)
Billy J.
WASHER MAYTAG MVWC416FW1 upon arrival removed and replaced valve retested job complete no leaks at this time hot water valve at home is still leaking cx states they leave that valve off and only run cold water instructed him the machine will not run properly it needs both water supplies to operate properly retested recalibrated job complete refered cx to plumber
Billy J.
OVEN KITCHENAID KODE500ESS02 upon arrival uninstalled oven removed and replaced both cooling fans and main oven sensor per error code retested job complete unit now functions as designed
Billy J.
WASHER MAYTAG MVWB865GW0 Removed and replaced door because it was broken at both hindges and would not operate retested all functions now work as designed. Job complete.
Andrew P.
WASHER WHIRLPOOL WTW7500GC0 Internal drain hose is leaking. Needs internal hose. ; ordrng 1 W11035296 (hose)
Andrew P.
WASHER WHIRLPOOL WTW5000DW1 "Removed and replaced parts listed. Ran unit thru auto test and unit worked fine, no leaks. Job complete"
Andrew P.
OVEN AMANA AGR4230BAW0 Found igniter too far from gas tube. Realigned igniter and tested oven and oven heats. Confirmed by Cx
Andrew P.
STOVE MAGIC CHEF PSUEDO "There is no ,Odell number anywhere on this unit and I cannot order any parts for it. It needs right rear burner assembly and the oven knob. Also needs gas valve."
Andrew P.
REFRIGERATOR FRIGIDAIRE FFHT2021TW Found evap fan not running. Motor has 120 vac. Removed and replaced evap motor and now it is running fine. Advised Cx to give 24 hrs to reach temperature. Job complete.
Andrew P.
REFIRGERATOR FRIGIDAIRE FFHT2032TP1 EVAPERATOR fan is really noisy and vibrating needs new evaporator fan and fan blade ordering fan and evaporator motor; ordrng 1 242077702 (motor) and 1 242219302 (fan blade)
Aaron B.
REFRIGERATOR MAYTAG MFI2570FEZ02 Replace the auger motor assembly tested operations unit is working as designed now dispenses ice. Job complete.
Aaron B.
WASHER WHIRLPOOL WTW4955HW0 Pulled cover is bent up into the belt pulley causing a grinding noise ordered part ; ordrng 1 WPW10550173 (cover pulley)
Aaron B.
REFRIGERATOR GE HA10TG31SW "Replaced the compressor start relay kit and drip pan kit per factory , tested operations ok at this time"
Aaron B.
REFRIGERATOR GE GSE25HMHBHES Replaced the water valve and manifold assemblt tested operations unit filled icemaker and water out the door good operations ok at this time
Aaron B.
REFIRGERATOR WHIRLPOOL "WRS325FDAM04," Customer canceled at the door said they will call back
Aaron B.
REFRIGERATOR KITCHENAID KBFS22EWMS9 Replaced the left and right fresh food door gaskets operations normal now
Aaron B.
WASHER WHIRLPOOL WTW8100BW I have to have a 3 call count to do the job Unit has bad bearings water has leaked through the bearings ordered the rotor gummed up and rusting ordered parts ; ordrng 1 280146 (rotor)
Aaron B.
WASHER MAYTAG WFW85HEFC1 "complaint is the lip of the washer leaks down the front , advised the customer as a general rule to wipe the lower half of the door boot lip and the glass because hair and debris even one stand of hair will cause the unit to drip down the front , I took my flashlight to see and sure enough hair in 2 to 3 spots was there in the rubber lip had hair to prove what I said was happening couldn’t take a picture of my findings quick enough she cleared the hair before I could and said ok and didn’t like the answer I showed her also mentioned that to much soap suds will trap the hair and collect at the front of the lip and as a result will happen more times then not to cause all of her problems called tech line to report my findings and to not send us back out for this issue again respectfully the customer has been properly instructed Sr#7723733138"
Hector Z.
WASHER MAYTAG MVWC565FW0 "Replaced hub drive, capacitor and drive belt. Tested ok."
Hector Z.
WASH/DRY COMBO GE GUD27GSSJWW GE stack set.
Hector Z.
REFRIGERATOR WHIRLPOOL WRS571CIDM00 Refrigerator not cooling properly. Checked unit and found shorted evaporator fan motor.; ordrng 1 WP2315549 (motor-evap)
Erick S.
RANGE GE ZGP486NDRSS Installed new parts on unt. Retested nit and griddle is now heating. Job comp
Erick S.
REFRIGERATOR FRIGIDAIRE FFHS2611PF Found no nit leaking at valve causing error. Repalced valve. Retested it and it no longer leaking. Alps cleared drain.Job com
Erick S.
REFRIGERATOR FRIGIDAIRE FGHS2631PF Unit led display is not working not showing temperatures. Unit will need new led.; ordrng 1 242058253 (user interface)
Erick S.
REFRIGERATOR FRIGIDAIRE LFHB2741PF Installed new parts on unit. Retested unit and it’s now cycling and filling with no errors. Job complete
Jesus C.
REFRIGERATOR KITCHENAID KRFF305ESS00 Customer states that unit is making noise. Checked unit and found the control making noise. Removed cover and replaced the control. Tested and stopped making noise. Unit is working as design.
Jesus C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer canceled service upon arrival. Darion (Trade partners) Sr# 7723637908
Jesus C.
DISHWASHER KITCHENAID KDPE234GPS0 "Disconnected power, Removed racks and pump assembly. Removed pump and installed new. Assembled unit and tested. Unit is now working as design."
Jesus C.
RANGE WHIRLPOOL WFG525S0HT0 "Customer states that unit is not keeping temperature. Checked unit and no error codes found. Ran unit cycles and got average temperature of 351 degrees. Advised customer o preheat oven at least 25 minutes before cooking. Unit is working as design.390-336371-326363-3242,110/6. =351.6"
Jesus C.
M/W OTR WHIRLPOOL WMH53521HZ0 Customer states that microwave not working. Checked unit was displaying door open/closed. Unplugged unit and removed vent and UI panel. Removed interlocks and installed new. Tested unit by placing cup with water. Unit is working as design.
Irvin F.
DRYER MAYTAG MEDC215EW1 "Unit will not start when told to. Confirmed the thermostat failed. Checked another components, heater, timer good. Installed fuse and cutoff all ops normal."
Irvin F.
DISHWASHER KITCHEN AID KDTE104ESS1 "Removed power from unit. Installed replacement parts. Completed assembly, put back into place. Ran diagnostic cycle, passed. All ops normal."
Irvin F.
DISHWASHER MAYTAG MDB4949SDE0 Poor wash performance due to accumulator. Installed replacement parts. Need more parts. The filters are clogged replacing the component. ; ordrng 1 W11205078 (ACUMULATOR)
Irvin F.
DISHWASHER GE GDF520PGJ4BB "No start. Beeps when start button is depressed, no action. The latch is not making proper contact. Replacing latch. ; ordrng 1 WD21X10490 (latch tub)"
James M.
WASHER WHIRLPOOL WFW75HEFW0 Unit exaust hose came unhooked due to clamp not holding. Readjusted clamp and reinstalled exaust hose. Unit functioning as intended and customer approves.
James M.
FREEZER WHIRLPOOL WRX735SDHZ "Replaced slides and channel runner for crisper drawer. Drawer now slides without binding. No dents, dings, or blemishes on or around unit caused by tech."
James M.
MICROWAVE OVEN GE JVM3162RJ3SS Unit had door not aligned. GE sent door to customer. Replaced door and unit is now functioning as intended. Customer approves.
Kevin M.
OVEN WHIRLPOOL WFG505M0BS3 Customer concerned with odor of oven when in use. I tested unit and all tests normal. Instructed customer on normal odors.
Kevin M.
MW OVEN COMBO KITCHENAID KEHU309SSS06 "Removed oven from wall, tested all door switches, tested fuses, all tests normal. I found that from black to red at terminal block it’s reading open instead of 240v. I also found voltage going to ground. Called tech line, sr#7723731782 and verified that the voltage is incorrect and that the improper voltage can cause error code customer is getting."
Raymond H.
WASHER WHIRLPOOL WFW8740DW0 "Upon arrival cx stated clothes still wet at end of cycle. Found SP on this concern. Verified proper usage, per SP unit needs ACU; ordrng 1 W11029840 (cntrl-elec)"
Kevin M.
WASHER WHIRLPOOL WTW5000DW1 "Unit making noise during agitation. I found the gearcase slipping causing noise during agitation. Washplate stuck on shaft. Unit needs gearcase, washplate, cam and belt. Removed and replaced gearcase, washplate, cam, and belt. Recalibrated unit. Tested unit. All tests good."
Billy J.
DISHWASHER KITCHENAID KDTM354DSS5 Apon arrival cx stated unit is leaking from the front of the door first thing I noticed was legs were not raised properly on unit I lowered legs as much as cabinet would allow me second thing I found was a sp that states the top rails need to be replaced removed and replaced both tracks from door retested no leaks at this time
James M.
RANGE WHIRLPOOL WEG750H0HZ0 Unit missing burner cap for front right burner. Replaced burner and tested unit.unit now functioning as intended and customer approves.
James M.
WASHER MAYTAG MVWX655DW1 documented with trade partners. Sr# 77238282760 sent photos of unit left exposed to elements and full of rain water upon last visit.
Billy J.
WASHER WHIRLPOOL WFW75HEFW Apon arrival cx stated unit was not operating that it was stating lc lock found unit was in control lock i was able to turn of and instructed cx of proper use and care checked unit for error codes and ran auto diognosis unit went threw all functions as desighned job complete
James M.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Fund unit with non responsive diffuser. Replaced part and diffuser functioning as intended. Took them in fridge and freezer. Rc=56 degrees and Fc=39 degrees. Checked compressor and found improper ohm readings. Ordering new compressor, dye dryer and evap and requesting closed system tech per Andrew.; ordrng 1 876765 (mtg kit) and 1 W10309988 (compressor) and 1 W11179385 (DYE TUBE) and 1 WP2188822 (evaporator)"
Jim S.
OVEN FRIGIDAIRE FGF378ACH Replaced bake ignitor.; used 1 318177720 (IGNITOR) from stock
Jim S.
DRYER GE GTD42GASJ0WW Replaced rear bearing and installed new lint screen
Billy J.
DRYER MAYTAG MGD5100DW0 "Removed and replaced control lint screen and duck and lint roller will still not install properly found warped front bulk head as well w10673491 unit is now operating as deaighned but lint screen will not install properly ; ordrng 1 W10673491 (bulkhead), states that autho needed"
Erick S.
REFRIGERATOR FRIGIDAIRE LGHB2867PF Installed new parts on unit. Retested unit and it’s now cycling and filling with no errors. Jobmcomp
Jim S.
DRYER WHIRLPOOL WGD75HEFW0 Bad motor drive; ordrng 1 W11086656 (motor-drve) and 1 WPW10211915 (wheel)
Erick S.
DRYER MAYTAG MGDB835DW4 Installed new parts on unit. Console is now working. It passed all tests with no errors. Job complete
Erick S.
WASHER MAYTAG MVWB725BW0 "Cycled through diagnostics and found unit with lid lock fault causing it not to start to wash. Tested latch and found it out range. Unit will need lock,; ordrng 1 WPW10619844 (latch)"
Erick S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Chris. File# 7723734966Called techline and after diagnosing unit stated that the ui stores softwares. Recommended to replace the ui board sensor should be placed on cap line as well.; ordrng 1 W11214887 (UI)
William L.
DISHWASHER MAYTAG MDB4949SHZ0 "found no power to unit, unit plugged in to switched outlet with disposal, disposal knockout not removed, wrong hose used for drain connection to disposal from airgap ( see pics)instructed cx to have unit properly installed."
William L.
WASHER MAYTAG MVWC565FW1 "Found power unit, control brd not lighting up. ordered control for unit.; ordrng 1 W11162438 (main control)"
Kegan N.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer stated freezer door not closing all the way. Noticed ice formation preventing freezer from closing from customer not closing all the way. Thawed/melted ice manually, noticed damaged gasket, removed and replaced gasket, tested unit, unit closing properly.; used 1 W10836785 (GASKET) from stock. Job Cmpltd"
Kegan N.
REFRIGERATOR WHIRLPOOL MZD2768GEW "Customer stated ice formation at bottom of freezer, inspected unit, drain line clogged, requires clearing. Also ice maker not working, ordering new.; saved tckt"
Kegan N.
WASHER MAYTAG MVWC555DW "Customer stated unit not working. Tested unit, will only lock intermittently and not draining water fully. Ran diagnostics, long drain and lid lock faults, ordering both parts; ordrng 1 W10838613 (lid lock assembly) and 1 W10876600 (drain pump)"
Kegan N.
DRYER WHIRLPOOL WGD4616FW1 "Customer stated unit taking a long time to dry, ran test cycle, noticed air pressure from vent outside is low. Tested with vent hose both connected and disconnected, drying improved when hose disconnected. Reconnected and instructed customer to have vent cleaned."
Isidore A.
REFRIGERATOR WHIRLPOOL KSSS48QMW00 "Found water valve had gotten disconnected, reinstalled connection test ice maker filled ok at this time."
Isidore A.
REFRIGERATOR MAYTAG MSS26C6MFZ02 "Remove old ice bin and ice dispenser motor. Installed new ice dispenser motor and new bin, add ice test dispenser ok at this time."
Isidore A.
WASHER MAYTAG MVWB835DW4 "Found and verified f5e 2door latch W10810403 error ,part ordered; ordrng 1 W10810403 (lid lock assy)"
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFTR1821TB Found unit not cooling due to start device came loose from compressor. Installed start device and reinstalled locking clip onto start device to insure it would not fall off again. Tested unit. Unit is working properly.
William L.
OVEN WHIRLPOOL WFG525S0HZ0 "Replaced oven door hinges, tested hinge function, tested ok"
William L.
WASHER WHIRLPOOL WFW94HEXW0 "found MCU brd burnt, Replaced mcu brd,ran self diagnostics, ran spin rinse cycle, unit operating as designed, tested ok"
Kenneth M.
WASHER MAYTAG MVWX655DW1 Customer was stuck in standby with drain pump going. Held start pause button for 3 seconds. Cancelled out drain pump. Ran unit 5rough a test mode and passed. Recalibrated unit and no stored error codes. Unit is working properly. Instructed customer on proper usage.
Patrick C.
DISHWASHER AMANA ADB1400AGS1 Found the customer having issues with no drain. Checked the unit out and the tub was full of water. Ran pump and not getting energized. Checked the power to pump and molex was popped out of pump. Reconnected tightened and secured. Tested unit. All ops checked good
Patrick C.
WASHER WHIRLPOOL WFW86HEBW1 Removed and replaced bellow. Tested unit.all ops checked good
Patrick C.
REFRIGERATOR KITCHENAID KSSC42QTS00 Customer having issues with the unit not doing anything. Hears a click from time to time but no ops. Checked the unit out and found the control relays clicking but not turning anything on. Needs new control board replacement. Quoted 670.60. REQUEST MORNING TIME FRAME ; ordrng 1 W10789107 (cntrl-elec)
Tyler F.
WASHER MAYTAG MHW4200BW1 Custimer stated error code is still coming on. Removed and replaced trap and pressure switch hose. Calibrated and tested all works good at this time. Recall
Patrick C.
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Customer having issues with a leak in the fridge section. Seems to drip from filter area. Removed panels to fin it dripping internally from the filter housing. It’s part of the reservoir and need to get the unit pulled out to change. Unit is in an RV we won’t be able to pull out. Bolted to the floor ; saved tckt
Patrick C.
WASHER WHIRLPOOL WTW7000DW3 Customer having issues with white residue on clothes. Soap usage isn’t the problem. Needs new control kit ; ordrng 1 W11111455 (cntrl-elec)
Bryan D.
WASHER MAYTAG MVWX655DW1 Cx states that unit is leaking from behind. Inspected tub and all water hoses and found no leaks. Ran unit and unit began its drain cycle Nd water would begin to leak from drain return. Informed cx that they need a plumber that the unit it’s self is not leaking.
Tyler F.
DRYER MAYTAG MGDX655DW2 Customer stated that the unit will not start. Found broken door switch. Removed and replaced door switch tested all works good at this time.
Bryan D.
REFRIGERATOR KITCHENAID WRV986FDEM Removed and replaced both the UI and the HV board. Unit is now functioning as designed.
Raymond H.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Upon arrival ice maker not working. Ice maker has voltage but not cycling. Replaced ice maker and tested, unit functions as designed."
Raymond H.
REFRIGERATOR WHIRLPOOL WRT511SZDB00 Upon arrival unit still frosting. Shimmed FC door to allow for better sealing. Cx will call back if frost formes
Bryan D.
COOKTOP KITCHENAID KECD807XSS00 Cx states knob fell into cooktop. Inspected 7it found knob broken to repIr unit. Unit will need to be removed from counter top and I don’t have proper tools and or ventilation tape to do job. Informed cx and rescheduledfor 12/21 cx paid sc of 115.00 via check #182
Irvin F.
WASHER WHIRLPOOL WTW5000DW1 "Unit will not drain. The motor is seized, replaced. Loud snap when unit shifts. Replaced actuator. Calibrated unit, all ops normal."
Irvin F.
DISHWASHER FRIGIDAIRE CDB500NB4A "The unit will not start. No power to fill valve. No power to float assembly. Switch on float is weak. ; ordrng 1 154773201 (switch,float) and 1 5304501595 (board)"
Hector Z.
WASHER MAYTAG MVWC465HW0 "Water lines making a loud bang noise when the washer is filling with water. Contacted tech line and he said that this is called water hammer and this is a plumber issue, nothing wrong with the washer. Advised to the customer to call a plumber to install an arrester. SR#7723734374."
James G.
WASHER ELECTROLUX EIFLS60JIW1 "Cleaned drain drain ports in bellow, raised front of unit to aid in disp draining"
Jim S.
REFRIGERATOR KITCHENAID KRFF507ESS01 Found condensation from ice maker vent area dripping down to the fresh food evaporator causing an ice ball on the evaporator near the fan. Defrosted evaporator. Sealed the air leak causing the condensation. Unittested ok
Jim S.
COOKTOP WHIRLPOOL WCG97US6HS00 Replaced cooktop
Dane K.
REFRIG/SIDE-BY-S WHIRLPOOL WRS576FIDM Upon arrival the unit was not making ice. Ran test 44 pacemaker harvest fest and it would not complete test. Removed and replaced ice maker and tested unit. It functions normal
Jim S.
REFRIGERATOR KITCHENAID KFIS29BBMS03 Freezer evaporator frozen at the top. ; schdld next appmnt for 12/27 THU !