Local Reviews

Appliance Repair Specialist Rated 4.6 out of 5 stars based on 7111 customer reviews

James R.

James R.

WHIRLPOOL REFRIGERATOR WRS325FDAM Found solenoid to be stuck. R&R solenoid. Unit working properly; used 1 WP2152713 (SOLENOID)

Near Santos Ct, Turlock, CA 95382
James R.

James R.

WHIRLPOOL FREEZER KRMF706ESS01 Found handle to have set screws stripped out. R&R handle. Unit working properly ; used 1 W10914508 (HANDLE) from stock

Near Rushmore Dr, Atwater, CA 95301
Cruz B.

Cruz B.

WHIRLPOOL DRYER WED5000DW2 unit will not turn on, then tested for voltage and found 240 at wall out, removed front panel and tested thermal fuse and found it to be bad, replaced bad one with new one from SP (w10909685) reassembled front panel and then tested unit in a high heat cycle it heated fine, cx ok repair. ; used 1 W10909685 (FUSE THRML )

Near Chaulet Ln, Ceres, CA 95307
Cruz B.

Cruz B.

File # 7722410127 Joel from wp tl said to replace the bake element, installed new cnrtl elec, found same result, unit will not preheat to 350° it will stay stuck on 290°. Ordering part bake element for unit. Bake element is covered under warranty. Bake element is defective ( cracked) reordering new part, cx is going to call in and complain. ; ordrng 1 W10779716 (elmnt-bake), Installed new part (bake element) into unit. I then tested unit in a bake cycle it heated fine, ck for codes found none as well no leaks. ;

Near Ostler Ct, Modesto, CA 95355
William L.

William L.

WHIRLPOL REFRIGERATOR WRF736SDAM14 Took pic of right French door outer door skin, dent in door dented outward from inside, referred cx to Whirlpool customer care.;

Near Remy Cantos Drive, Tracy, CA 95376
William L.

William L.

WHIRLPOOL DISHWASHER WDT720PADM2 Found top rack very hard to pull out, Replaced top rack rails & rollers, top rack slide function , tested ok, used 2 WP3385089 (track)s 4 W11157085 (RACK WHEELS)s

Near Shady Hollow Way, Manteca, CA 95336
William L.

William L.

MAYTAG WASHER MVWB766FW1 Tested water valves, Unit needs water valve, no cold water flow, ordered water valve, instructed CUSTOMER to filter well water.; ordrng 1 W11165546 (WATER VALVE) Replaced water valve, cleared codes, ran self diagnostics, rechecked code, tested ok

Near Carrolton Rd, Rockville, MD 20853
William L.

William L.

WHIRLPOOL REFRIGERATOR WRF991BOOM01 Tested all cooling fan functions,thermistors, comp run test, found comp running noisy , ordered comp ordered controls.; ordrng 1 W10276644 (compressor) and 1 W10862400 (cntrl-elec),, unit no longer running at full speed, compresser running with normal operating sound now, checked evap in FF & freezer & ice maker area for ice buildup, found no frost or ice, unit cooling at this time; Found water turn off from previous job, rolled out fridge, turned on water valve at wall angle stop, tested flow at door dispencer, Tested ok

Near Countrywood Ln, Escalon, CA 95320
William L.

William L.

MAYATG WASHER MVWB835DC3 Instructed on washer functions , deep water wash, normal water levels for washer, balancing loads, with manual, checked for code, found over load code., ran load size calibration, ran self diagnostics cycle, found unit working as designed.;

Near Nancy Pl, Manteca, CA 95337
Tyler F.

Tyler F.

WHIRLPOOL REFRIGERATIR WRF736SDAM13 unit is not cooling or making ice. Found unit has sealed system leak and the ice maker is not working due to no cool. Removed and replaced compressor and dryer, vacuumed system and charged with Freon. Tested all works good at this time.; used 6 134A (REFRIGERANT ), and 1 AF1200 (TUBE EXTENSION)

Near Sunrise Cir N, Upland, CA 91784
Tyler F.

Tyler F.

WHIRLPOOL WASHER MVWB855DC2 unit is not draining. Found multiple error codes for long drain. Removed pump and found debris is causing the slow drain. Tested all works good at this time.;

Near Oakcrest Ct, Rancho Cucamonga, CA 91739
Aaron  B.

Aaron B.

WHIRLPOOLL DISHWASHER WDF320PADS3 Tested unit pump motor replaced , the rinse aide dispenser is not working ordered part ; ordrng 1 W10815478 (detergent disp assy) Replace the detergent dispenser assembly test reparations unit is working as designed.

Near W Hemlock St, Oxnard, CA 93035
Aaron  B.

Aaron B.

MAYTAG FREEZER MFI2569YEW0 Unit had a iced over drain needs drain kit part covered per Special Project S38253 Est to replace drain kit trip $115.00 labor 40.00 totaling $155.00 , mr approved est pulled refrigerator out and replaced the drain kit installed , customer is going to defrost unit 2 days operations will drain correct after paid in full check; used 1 W10619951 (TUBE DRAIN)

Near Gloria Dr, Thousand Oaks, CA 91320
Aaron  B.

Aaron B.

WHIRLPOOL REFRIGERATOR KSCS25FJSS Freezer side collecting moisture on the upper left hand side checked liner and gasket bottom and sides liner have gaps filled in the gaps with whirlpool silicone tested ok at this time needs some time to dry ops normal ; used 1 WP482338 (ADHESIVE)

Near Bennington Ct, Thousand Oaks, CA 91360
Jesus C.

Jesus C.

MAYTAG WASHER MVWC565FW0 Customer states that unit in not washing clothes. Checked unit and found the agitator stripped. Replaces agitator and ran diagnostics. Diagnostics passed. Unit is working as design. used W11161960 (Agitator) W10528947 (Hub

Near E Pleasant Valley Rd, Oxnard, CA 93033
Jesus C.

Jesus C.

kitchenaid dishwasher JDB9000CWP3 Customer states that unit rack is not closing. Checked unit and found the upper rack not closing properly. Pulled unit out half way. Removed tracks and installed new tracks. Assembled unit and tested. Unit is working as design. used W11048936 (track) WPW10546503 (adjuster)

Near Riverpark Blvd, Oxnard, CA 93036
Jesus C.

Jesus C.

whirlpool washer GHW9250ML2 Customer states that unit is not powering on. Removed panel and checked incoming voltage to filter. Getting 120 vac also getting 120 vac to control board. Checked unit and found the ribbon loose. Tighten connector and tested unit. Assembled unit and tested. Unit is working as design.

Near Dumetz St, Camarillo, CA 93010
Jesus C.

Jesus C.

whirlpool dryer WGD8900BC Customer states that unit is making a loud noise. Checked unit and found the idler wheel worn. Also the coils weren’t staying on. Raised top panel and removed drum and installed dryer kit. Removed coils and installed new. Assembled unit and tested. Unit is working as design.; used 1 279834 (2 COIL GAS VALVE SET)

Near Vida Dr, Oxnard, CA 93030
Jesus C.

Jesus C.

whirllpool refrigerator GC5SHAXVS02 Customer states filter is not coming out. Checked unit and found filter not inserted properly. Removed filter and installed new. Actuated housing push button and sits working. Unit is working as design

Near Ocean Breeze Dr, Port Hueneme, CA 93041
Andrew P.

Andrew P.

whirlpool range WFG320M0BB0 Removed and replaced bracket. Tested door ok; Job Cmpltd

Near Victoria Ave, Highland, CA 92346
Andrew P.

Andrew P.

whirlpool range WFG320M0BW0 removed and replaced brackets. Tested door ok

Near Victoria Ave, Highland, CA 92346
Andrew P.

Andrew P.

whirlpool range WFG320M0BB0 Removed and replaced brackets. Tested door ok; Job Cmpltd

Near Victoria Ave, Highland, CA 92346
Andrew P.

Andrew P.

Removed and replaced brackets. Tested door ok ; Job Cmpltd

Near Victoria Ave, Highland, CA 92346
Andrew P.

Andrew P.

WHIRLPOOL Range WFG320M0BB0 Removed and replaced brackets. Tested door ok. USED 2 W10883496 (bracket)

Near Victoria Ave, Highland, CA 92346
Patrick  C.

Patrick C.

WHIRLPOOL VENT HOOD UXT4130ADS2 Found the units blower fan not working but the light was. Checked the unit out and instantly saw loose connection to the blower switch. Reconnected secured and tightened. All ops checked good

Near Mt Whitney Ave, Rosamond, CA 93560
Patrick  C.

Patrick C.

WHIRLPOOOL REFRIGERATOR WRF767SDEM01 Needs to be documented with tech support, but will need new thermistor and cover. Tabs on cover will need to be screwed in versus broken Ed 7722525632 Removed and replaced thermistor and cover. Installed everything correctly. Step 4 working properly

Near Drummond Ave, Ridgecrest, CA 93555
Patrick  C.

Patrick C.

whirlpool refrigerator WRS325FDAM04 Found the unit having leaking issues. The defrost drain is plugged. Needs heat probe kit.; ordrng 1 819043 (heat-probe), Removed and replaced heat probe. And filled in liner cracks caused by customer. Tested unit all ops checked good ; used 1 482338 (ADHESIVE)

Near Whitsett Ave, Los Angeles, CA 91606
Raymond H.

Raymond H.

whirlpool refrigerator WRS322FDAM04 Upon arrival customer complaint was noise when unit cycled on and off. Tested and found noise from condenser area. Inspected and found cap tube from dryer hitting condenser fan motor. Routed copper tubing away from fan and tested. Unit functions as designed.

Near Whitsett Ave, Los Angeles, CA 91606
Raymond H.

Raymond H.

Replaced tub, suspension and tub ring. Tested unit. Unit functions as designed.; Job Cmpltd,

Near Patterson Ave, Glendale, CA 91202
Billy J.

Billy J.

whirlpool refrigerator WRS325FDAM customer stated unit was not functioning correctly found bad relay on u.i removed and replaced WPW10397958 (UI) retested job complete

Near Cambridge Ave, Castaic, CA 91384
Billy J.

Billy J.

KITCHENAID OVEN KSIB900ESS1 customer states unit does not heat properly or anything wont even boil water on cooktop checked incoming voltage instructed customer to call an electric turn and to leave unit unplugged phase to phase I have 120v from left phase to neutral 240v and neutral to right phase nothing job complete plug is wrong

Near Killoch Way, Los Angeles, CA 91326
Billy J.

Billy J.

KITCHENAID COOKTOP KGCU483VSS02 scratches on control panekremoved and replaced panel customer inspected job complete per office call is covered ; used 1 PANEL (PANEL)

Near [11838 - 11998] Ricasoli Way, Porter Ranch, CA 91326
Billy J.

Billy J.

kitchenaid refrigerator KRFF305EWH00 tightened loose door handle customer stated he tried to tighten but might have stripped them all tightened door handle job complete

Near Andora Ave, Los Angeles, CA 91311
Billy J.

Billy J.

kitchenaid refrigerator KSC24C8EYY02 customer stated ice ice unrest are not full ice cubes they are a lot smaller I tested temp and unit was cooling as designed I also cycled icemaker and found icemaker cycled fine as well no sign of ice on fill tube I recommended changing filter witch I did to beleive icemaker not filling with enough water on complete

Near Vintage St, Los Angeles, CA 91324
Bryan D.

Bryan D.

Upon arrival cust states top rack track on left side broke off. Inspected unit found broken track on left side. Removed and replaced track. Unit now functioning as designed. Customer approves repair. No dents dings or scratches on unit caused by tech.

Near Santa Inez Way, La Cañada Flintridge, CA 91011
BRYAN D.

BRYAN D.

kitchenaid refrigerator KRFF707ESS01 Upon arrival Cx stated they cancelled appointment. Ice. Asked making ice. Cx said I can take a look since I’m there. Ran test 57. Ice maker harvested. Ran test 45 ice maker filled with water. Ran test 59 all tested passed. Found no issues at this time ice maker functioning as designed. No dents dings or scratches caused by tech.

Near Reposa Ln, Altadena, CA 91001
BRYAN D.

BRYAN D.

whirlpool microwave KEMS308GSS2 Upon arrival customer states no power at microwave. Inspected breaker box to ensure breaker was on. Removed oven. Checked for loose connections at wiring found none. Checked terminal block to see if power was to unit found none. Told customer he would need an electrician to come out. Found no power to unit.

Near W Lemon Ave, Arcadia, CA 91007
Bryan D.

Bryan D.

Upon arrival. Compressor was on. Fridge temps were 39 set at 37 and freezer was 25 Set to 0. Call Techline. Pulled ohms from freezer thermistor should have found 8.7k pulled 4.3k. Thermistor needs to be replaced WPW10514110 (Thermistor) Removed and replace evap motor and harness. Unit functioning as designed. No dents dings or scratches on unit caused by tech

Near W Greystone Ave, Monrovia, CA 91016
Bryan D.

Bryan D.

kitchenaid refrigerator KSSS42MDX02 Upon arrival. Removed top panel and found that condenser was cover with excessive amount of dust and dirt. Condenser fan running. Cleaned condenser. Explained to customer that if unit does not. lol it will need a full sealed system repair due to how old unit is and has never been serviced. Customer stated that if condenser cleaning doesn’t solve issue she will just replace unit instead of having it repaired due to the fact that it’s 24 years old. No dents dings or scratches caused by tech.

Near Sierra Madre Villa Ave, Pasadena, CA 91107
Bryan D.

Bryan D.

maytag washer MVWC565FW1 Upon arrival customer states clothes are still wet after cycle. Tried to test unit in diagnostics. Unit would not respond. Removed and replaced control. Calibrated and tested unit. Unit now functioning as designed. Customer approves repair. No dents dings or scratches caused by tech.

Near E Mendocino St, Altadena, CA 91001
Aaron  B.

Aaron B.

WHIRLPOOL DISHWASHER WDF320PADS3 Tested unit pump motor replaced , the rinse aide dispenser is not working. Replace W10815478 detergent dispenser assembly test reparations unit is working as designed.

Near W Hemlock St, Oxnard, CA 93035
Aaron  B.

Aaron B.

WHIRLPOOL REFRIGERATOR KSCS25FJSS Freezer side collecting moisture on the upper left hand side. checked liner, gasket bottom and sides liner have gaps filled in the gaps with whirlpool silicone tested OK at this time needs some time to dry ops normal ; used 1 WP482338 (ADHESIVE)

Near Bennington Ct, Thousand Oaks, CA 91360
Aaron  B.

Aaron B.

MAYTAG FREEZER MFI2569YEW0 Unit had a iced over drain needs drain kit part covered per Special Project S38253 drain kit. pulled refrigerator out and replaced the drain kit installed , customer is going to defrost unit 2 days operations will drain correct after.

Near Gloria Dr, Thousand Oaks, CA 91320
Tyler F.

Tyler F.

KITCHENAID DISHWASHER KDTM354EBS2 Customer concern is door is falling open. Found broken link, Unit needs to be pulled out to replace. uninstalled unit Removed and replaced 8194001 links and reinstalled unit. Tested all works good at this time.

Near Cobblefield Way, Glendora, CA 91740
Tyler F.

Tyler F.

KITCHENAID REFRIGERATOR KFCS22EVMS5 Customer concern is the unit is leaking water. Found frozen drain tube. Removed and replaced W10619951 drain tube kit per service flash tested unit all functions at this time.

Near E Vosburg Dr, Azusa, CA 91702
Tyler F.

Tyler F.

KITCHENAID RANGE KSGG700ESS1 Customer concern is the oven has error code for stuck key. Found #2 key is stuck on the console. Removed and replaced W11029431 console. tested unit All works good at this time.

Near E Alvarado St, Pomona, CA 91767
Tyler F.

Tyler F.

WHIRLPOOL M/W OTR WMH53521HZ0 Customer complaint is microwave has no power. Found open thermal fuse. Also found failed micro switches. Removed and replaced W10138793 thermal fuse, W10727360 micro switches. Tested all works good at this time.

Near C St, San Diego, CA 92101
Tyler F.

Tyler F.

WHIRLPOOL REFRIGERATOR WRF736SDAM13 Customer concern is unit is not cooling or making ice. Found unit has sealed system leak and the ice maker is not working due to no cool. Removed and replaced compressor and dryer, vacuumed system and charged with Freon. Tested all works good at this time.

Near Sunrise Cir N, Upland, CA 91784
Tyler F.

Tyler F.

WHIRLPOOL WASHER MVWB855DC2 Customer concern is unit is not draining. Found multiple error codes for long drain. Removed pump and found debris is causing the slow drain. removed debris reinstalled pump and Tested all works good at this time.

Near Oakcrest Ct, Rancho Cucamonga, CA 91739
Kevin M.

Kevin M.

WHIRLPOOL WASHER WTW7000DW0 Unit not finishing cycle. I found that the wash plate is stripped out and has stripped gear case shaft. Also found that the slider is getting hung up in the spin selection. Unit needs gear case, slider, and wash plate. Removed and replaced W10811956 gear case,W10734521 slider, and W10752283 wash plate. Tested unit All tests good.

Near Bay Ave, Moreno Valley, CA 92555
Kevin M.

Kevin M.

KITCHENAID REFRIGERATOR KBFS22EWBL2 Found ice maker mold leaking during ice maker cycle. Failed ice maker assembly. Removed and replaced D7824706Q ice maker. Cycled ice maker All tests good.

Near Yorba St, Perris, CA 92571
Kevin M.

Kevin M.

WHIRLPOOL WASHER WTW5300SQ0 Unit making noise during spin cycle. Found cabinet was not secured to base on left corner causing loud noise. I removed cabinet and put cabinet back on correctly and secure. Tested unit. All tests good.

Near Raintree Ave, Riverside, CA 92504
Kevin M.

Kevin M.

WHIRLPOOL REFRIGERATOR WRS325FDAM04 Unit not cooling in refrigerator section. found return vent half way frozen over, I defrosted airways and tested Freezer section temperatures. Temps in Freezer section were 0. I found shorted led assembly causing lights not to come on. Removed and replaced WPW10515057 led module. Tested unit All tests good.

Near Kenneth St, Riverside, CA 92509
Kevin M.

Kevin M.

WHIRLPOOL DRYER WGD4616FW1 Unit taking a long time to dry. I tested unit and found customers venting is clogged. Instructed customer to have venting cleaned Dryer tests good.

Near Sugar Cane Ln, Fontana, CA 92336
Dane K.

Dane K.

KITCHENAID DISHWASHER KDTE254ESS2 Unit needs new dispenser ; ordrng 1 W10861000 (detergent dispenser) Installed new soap dispenser tested unit. Unit functions normal now.

Near Meadows of the Kern Dr, Bakersfield, CA 93308
Dane K.

Dane K.

KITCHENAID REFRIGERATOR KFCS22EVMS Upon arrival of the unit was not making ice. Ice maker was getting voltage but would not cycle. Unit needs new icemaker; ordrng 1 W10889233 (icemaker) Installed icemaker and tested unit. Unit functions normal now.

Near Dalehurst Dr, Bakersfield, CA 93306
Dane K.

Dane K.

maytag dryer MGDB725BW Upon arrival unit was making grinding noise while turning. Found worn out rollers and pulley. Installed new dryer repair kit 4392067 and tested unit. Unit functions normal now.

Near Tanforan St, Bakersfield, CA 93306
Dane K.

Dane K.

Upon arrival front left burner would not light. Remove and replace burner head and orifice W11106799 and WPW10364555 tested unit. Unit functions normal now

Near Mountain View Rd, Bakersfield, CA 93307
Dane K.

Dane K.

whirlpool washer WTW7000DW1 Upon arrival the unit would not fill with water and was giving a longfill fault code. Cold water valve solenoid was open. Removed and replaced water valve W11220230 and tested unit. Unit functions normal now

Near Lilly St, Lamont, CA 93241
Dane K.

Dane K.

whirlpool swash SFF1000CSA0 Upon arrival thee unit was giving a thermistor fault code. Called tech support and checked thermistor and wiring, unit needs new control; ordrng 1 WPW10556685 (cntrl-elec), Removed and replaced control board and tested unit. Unit functions normal now.

Near Butterfield Ave, Bakersfield, CA 93304
Dane K.

Dane K.

WHIRLPOOL REFRIGERATOR WRS588FIHZ00 Upon arrival freezer and that was still falling and food was still freezing and fresh food. Call Dave at tech-support as advised by Dave use RTV silicone to attach venting to cabinet of unit. Also changed fresh food thermostat. Unit functions normal now ; used 1 482338 (ADHESIVE)

Near Olympia Dr, Bakersfield, CA 93309
Dane K.

Dane K.

AMANA OVEN Upon arrival the unit was not igniting. Found igniter not pulling enough amps to like the gas. Removed and replaced igniter and tested unit. Unit functions normal; used 1 12400035 (IGNITER,OVEN)

Near Lomita Dr, Bakersfield, CA 93307
Dane K.

Dane K.

Upon arrival unit was not making ice and water was coming out of the dispenser very very slowly. Found icemaker would not harvest Lin-Manuel he jumped. Removed and replaced ice maker icemaker will now harvest but it’s not filling up with enough water. Found the water filter clogged. Instructed customer to change water filter.PLEASE MAKE SURE FILTER HAS BEEN CHANGED BEFORE SENING TECH OUT FOR THIS ISSUE AGAIN.

Near S Union Ave, Bakersfield, CA 93307
Dane K.

Dane K.

WHIRLPOOL REFRIGERATOR WRT318FZDW02 Removed and replaced all listed parts W11223731/control Wpw10384183 thermistor 1 W10838965 thermistor Freezer and tested unit. Unit functions normal now

Near Petrol Rd, Bakersfield, CA 93308
Erick S.

Erick S.

GE REFRIGERATOR PFSF6PKXABB Found unit not cooling upon arrival. Found display flashing it temp . Unit is not cooling in either compartment. Fans are running in both compartments. Accessed compressor and found winding out range, compressor is hot. Unt will need new compressor and recharged t decline estimate.

Near La Puente Dr, Bakersfield, CA 93309
Erick S.

Erick S.

WHIRLPOOL RANGE WGG555S0BS found unit with bad 3 bad valves . All 3 stuck and cannot turn. The 4th will no longer shut gas causing it to bleed through. Replaced manifold with all 4 valves, retested it and it passed all tests with no error.

Near Sierra Meadows Dr, Bakersfield, CA 93313
Erick S.

Erick S.

KITCHEAID REFRIGERATOR Found unit with collapse drain causing unit to leak and not to drain to pan. Removed ice build up. Replaced new tube w10619951. Defrosted all channels. Retested unt and unit no longer leaks.

Near Park W Cir, Bakersfield, CA 93308
Erick S.

Erick S.

cust just moved in to new mobile home. Cust not aware of service call for repair. Cust will call back if wishes to repair.

Near Petrol Rd, Bakersfield, CA 93308
Erick S.

Erick S.

WHIRLPOOL WASHER WTW5000DW1 Cycled unit and found it with long drain error causing it not to advance in wash. Tested pump and found it not responding and getting voltage. Replaced pump W10876600 . Retested it and it passed all tests with no errors.

Near Carmel St, McFarland, CA 93250
Erick S.

Erick S.

WHIRLPOOL WASHER WFW75HEFW0 Cycled unit and found unit f3e1 error code indicating water level error causing door to remain locked. Accessed unit and manually opened door. Removed items from unit. Tested unit through test cycle and found hot valve not filling but getting power. Found from hot with no way to turn valve on. Also found pressure switch. Replaced switch. Retested it through test curl and it passed all tests with no errors.

Near 5th St, McFarland, CA 93250
Erick S.

Erick S.

FRIGIDAIRE DISHWASHER FFBD2406NS9B Found door latch cracked causing door to get stuck and no unlock. Freed latch and replaced it 5304517278. Retested unit with customer and door now locks and unlocks with no errors

Near Rudder Ave, Tulare, CA 93274
Enrique R.

Enrique R.

Inspected a kitchen aid microwave . Customer complaining , light constantly blows. Shorted lamp holder. ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp), Replaced the lamp holder and 40 watt lamp . All functions checked normal .

Near E Mary Ave, Visalia, CA 93292
Enrique R.

Enrique R.

whirlpool refrigerator WRT541SZDW00 Inspected a whirlpool refrigerator . Customer concern , freezer accumulating frost on the evaporator . Defrost system not working .; ordrng 1 W11161901 (WIRE HARNESS ) and 1 W11161901 (WPW10352689), Replaced the central electric and wire harness . All functions checked normal at time of service . No leaks .

Near Brian Rd, Tulare, CA 93274
James  M.

James M.

MAYTAG DRYER MGDB75BW0 Found unit not drying properly. Checked venting and found clogged venting in house wall. Cleared as much as I could reach and pointed out clogging to customer. Customer stated he would finish vent cleaning due to vent grate painted onto side of house. Unit is working as intended otherwise

Near 13th St, Baywood-Los Osos, CA 93402
James  M.

James M.

WHIRLPOOL WASHER WFW75HEFW0 Found unit with door lock unresponsive. Ordering new lock. Will return 7-23-18 to install. ; ordrng 1 WPW10443885 (door lock) Replaced door lock and tested unit. Unit functioning as intended.

Near Eto Cir, San Luis Obispo, CA 93405
Ian B.

Ian B.

FRIGIDAIRE RANGE LGGF3043KFT Tech found all surface burner pilot holes clogged and buildup preventing spark ignition. 3 electrodes do not spark from shorted spark module. Need spark module for repair. ; ordrng 1 316262404 (module), Installed parts. Unit now tests good.

Near Dinuba, CA
Ian B.

Ian B.

frigidaire refrigerator FGHC2355PF9A Tech found unit was not reassembled correctly and has loose and improper screws in auger box and icemaker. Tightened and replaced screws. FF door seal was out of channel and had tape interrupting it. Secured door seal. Customer is concerned about surface cracking on interior of FF compartment. Advised that this does not affect function.Bottom shelf is broken. Need shelf for repair.; ordrng 1 240599803 (frame-deli cover), Installed parts. Unit now tests good.

Near N Lyndsay Way, Dinuba, CA 93618
Ian B.

Ian B.

whirlpool range WFG515S0ES1 Found unit two front burners do not ignite with in a safe ignition period. All conditions for good ignition are functioning, but unit does not ignite reliably. Has good spark, good gas pressure, and clear pilot channels. Technician removed burner heads and adjusted slightly for slightly better results, but unit still does not ignite reliably. Need to replace front two large burner heads, to eliminate minor manufacturing variables.; ordrng 2 W10515455 (burnr-head FRONT)s, Tech installed parts. Unit now ignites slightly more reliably and tests good.

Near East Berkeley Avenue, Fresno, CA 93737
Ian B.

Ian B.

kitchenaid range KGCU467VSS02 Tech found upon arrival that entire units the surface was covered with foil. As well as feel pumped down into orifice area. Every single orifice was covered with foil causing foil and the machine cavity to flood with gas. Removed foil and unclogged a few orifices and pilot holes. Unit now test good. Advised customer to never use foil on cooktop surface or anywhere else, especially down inside of holes. Adjusted right front burner knob at customer request

Near N Laurel Valley Dr, Fresno, CA 93730
Chris M.

Chris M.

whirlpool range WFG320M0BB0 installed brackets to hold glass in place on oven door.

Near Victoria Ave, Highland, CA 92346
Chris M.

Chris M.

whirlpol range WFG320M0BB0 , Installed brackets to hold gloss door of oven in place

Near Victoria Ave, Highland, CA 92346
Chris M.

Chris M.

whirlpool range WFG320M0BB0 Installed brackets to hold glass door to oven in place

Near Victoria Ave, Highland, CA 92346
Chris M.

Chris M.

whirlpool range WFG320M0BB0 Installed brackets to hold glass in place on oven door.

Near Victoria Ave, Highland, CA 92346
Chris M.

Chris M.

whirlpool range installed brackets to hold the glass On oven door.

Near Victoria Ave, Highland, CA 92346
Irvin F.

Irvin F.

whirlpool dishwasher WDT710PAHB0 the dishes are wet, water stands in unit and will smell. One error code F5/E1- door not closed fast enough. Allowed to run thru cycles no issues. Found no rinse aid in the unit. Used FINISH sample pac to input rinse aide. INSTRUCT USE RINSE AIDE TO HELP DRY BETTER. clean out filter screens. HOTTER THE WATER THE BETTER, for cleaning and drying. All ops functional.

Near Ave 11, Madera, CA 93636
Irvin F.

Irvin F.

whirlpool dryer WED4815EW poor drying performance. Found the unit has excessive venting. INSTALLING ISSUE. EXCESSIVE VENTING CAUSED BUILD UP OF LINT. POOR DRYING BECAUSE OF BLOCKAGE removed the blockage reduced venting to correct amount. All functions normal

Near S Granada Dr, Madera, CA 93637
Irvin F.

Irvin F.

whirpool dishwasher KDTM404ESS3 The unit will not start. Found the control was locked. Customer instruct ON FEATURES. the unit is fully operational. All functions normal.

Near W King Fisher Ln, Fresno, CA 93722
Irvin F.

Irvin F.

whirlpool refrigerator WRS571CIDM02 The unit is dispensing ice. Found the actuator is food Ice Maker is producing ice. The cubes are fused together causing poor dissension. The cause is ice is crushing during dissension. The buildup causes warm air in which fuses. Shake the bucket on occasion and if necessary clean out ice chips as needed. INSTRUCT, ALL OPS IF UNIT NORMAL MAINTENANCE.

Near N Marks Ave, Fresno, CA 93711
Douglas P.

Douglas P.

Found unit to have bad drive hub not alowing unit to spin properly remove and replaced hub unit working properly; used 1 W10528947 (HUB)

Near Monticello Ct, Merced, CA 95341
Douglas P.

Douglas P.

whirlpool dishwasher WDF320PADW1 Unit is leaking found seal not sealing properly, needs gasket. removed and replaced gasket WPW10524469 unit sealing properly

Near Blasingame Terrace, Atwater, CA 95301
Douglas P.

Douglas P.

whiirlpool dryer WED4815EW1 Unit will not spin found dryer to have a bad wheel install dryer repair kit unit is working properly; used 1 4392065 (DRYER REPAIR KIT)

Near Rohrer Dr, Turlock, CA 95382
Douglas P.

Douglas P.

frigidaire refrigerator FFBC46L2QS Unit not cooling unit has no pattern on evaporator plate, Believe system has a restriction unit is R 600 a. called tech line tech line would like me to get an amp draw reading on compressor my amp clamp is broken need to reschedule customer to go back out;Tc 81849338 call tech line gave them reading from amp draw determine compressor is no good unit isn’t going to be exchanged

Near Temecula Ct, Merced, CA 95348
Douglas P.

Douglas P.

maytag washer MVWX655DW1 Customer states unit is dispensing fabric softener at Brown’s time found unit to have a leak and water valve causing it to rinse out the dispenser before it supposed to. removed and replaced valve W11127357 I ran calibration, unit working.

Near Shelley Ct, Merced, CA 95348
Douglas P.

Douglas P.

MAYTAG WASHER MVWC416FW0 Tried contacting trade partners multiple times unable to get through unit is working properly; Job Cmpltd,

Near Merced Ave, Merced, CA 95341
Douglas P.

Douglas P.

whirlpool washer MHW6000XW2 Customer states unit not adding enough water put unit into diagnostic check for codes unit had One code for pressure fault Found pressure sensor is not reading properly removed and replaced sensor ran calibration test ran through all eight steps unit is working properly; used 1 WPW10304342 (SENSOR)

Near Howell Rd, Chowchilla, CA 93610
Cruz B.

Cruz B.

whirlpool dishwasher WDT720PADM2 Unit is not draining properly during drain cycle, I found drain hose to be clogged up causing water to stay in tub, ordering parts clamps, hoes fill, hose drain; ordrng 1 W10878507 (hose-fill) and 2 WP285655 (clamp)s and 1 WPW10545278 (hose-drain), , Installed new parts (hose drain, 2 clamps, hose fill) into unit. I then put unit into a diagnostic test mode it completed wash drain dried, checked for codes found none as well no leaks, unit is draining properly.

Near Floyd Ave, Modesto, CA 95355
Cruz B.

Cruz B.

WHIRLPOOL DRYER CGM2745FQ0 Inspected and tested unit. Found dry coin slide not excepting coins, cx then stated he is going to return unit because he can’t wait for it to be fixed.

Near Jeppson Dr, Salida, CA 95368
Kevin M.

Kevin M.

whirlpool washer WTW8600YW0 unit has been leaking down through bearings for quite some time and has damaged stator and rotor. Unit would need stator, rotor and bearing kit. Customer declined repair.

Near Rio Grande Dr, Moreno Valley, CA 92553
Kevin M.

Kevin M.

whirlpool refrigerator ED5KVEXVB00 Unit not dispensing ice. I removed ice bucket and found a ice cube stuck in auger assy. Removed obstruction from auger. Tested unit. All tests good.

Near Saddlebrook Ln, Moreno Valley, CA 92551
Kevin M.

Kevin M.

maytag dryer MGDB765FW0 Unit not starting when customer pushes start button. I found that the door switch was broken not allowing unit to start. Removed and replaced door switch. Tested unit. All tests good. ; used 1 WPW10237959 (SWITCH-DOR)

Near Rosary Ave, Nuevo, CA 92567
Kevin M.

Kevin M.

whirlpool refrigerator WRX735SDBM00 Unit leaking defrost water through freezer compartment. Found old style drain tube is clogged and causing issue. Unit needs new designed p-trap drain tube. Removed and replaced drain tube and defrosted drain pan. Tested unit. All tests good. used W10619951 (drain tube)

Near Saddleback Way, Perris, CA 92570
Kevin M.

Kevin M.

roper dryer RGD4516FW Unit not starting. I found failed door switch causing unit not to start. Removed and replaced door switch. All tests good. I used door switch part number wpw10237959

Near Heatherwood Dr, Riverside, CA 92509
Daniel P.

Daniel P.

whirlpool dishwasher WDT720PADM2 Customer dishwasher heater not turning on found float switch stuck causing fill error deactivating heater , corrected float , ran diagnostics and checked for heater operation, heater working , all ok

Near Mt Wilson Ln, Fontana, CA 92336
Daniel P.

Daniel P.

whirlpool washer WTW5000DW1 Customer concern washer is not agitating , found worn gearcase shaft and washplate hub stripped , and belt, replaced gearcase, belt and washplate, tested checks ok. Used W10752283 (washplate) W11035751 (gearcase) WPW10006384 (drive belt) W10752283 (washplate) chckd in a W11035751 (gearcase)

Near N Teakwood Ave, Rialto, CA 92376
Daniel P.

Daniel P.

maytag washer MVWC416FW0 Found agitator broken , found upper agitator broken will order. ordrng 1 W10836692 (agitator), replaced agitator tested checks ok

Near E Ralston Ave, San Bernardino, CA 92404
Daniel P.

Daniel P.

whirlpool washer WTW8500DC0 washer lid lock not working, ran diagnostics verified f5e3 error tested lid lock , lid lock failed will order .; ordrng 1 W10861642 (latch), replaced door latch, tested checks ok

Near Summertrail Pl, Highland, CA 92346
Daniel P.

Daniel P.

whirlpool washer MHW3505FW1 Customers concern washing machine door not locking found broken door latch replaced door latch and tested all OK call completed. Used door latch part # wpw10443885

Near Hibiscus Dr, Redlands, CA 92373
Daniel P.

Daniel P.

whirlpool washer WTW4816FW1 Customer complaint washer is completing cycles , found f5e3 and f5e1 errors , , ran diagnostics all functions ok , replaced door latch assy , retested and recalibrated all ok

Near Chapman Heights Rd, Yucaipa, CA 92399
Daniel P.

Daniel P.

whirlpool refrigerator ED5JHGXRQ02 Found ice maker intermittently not dropping ice. Found failed ice maker assy. Need to order ice maker. Non related to last service appt, please try to get autho to get paid for service. ; rqstng P&A on 1 WPW10190965 (icemaker), installed new icemaker verified I/m cycling and filling all ok

Near Raintree Ave, Riverside, CA 92504
Tyler F.

Tyler F.

whirlpool refrigerator WRX735SDHZ00 Customer concern is unit is not dispensing water or making ice. Unit was just installed. Installers did not turn water on. Fixed and tested all works good at this time.

Near Genova Rd, Rancho Cucamonga, CA 91701
Tyler F.

Tyler F.

whirlpool oven MGR5751BDB Customer concern is the oven is not igniting. Ordering igniter in stock.; ordrng 1 74007498 (igniter,oven), unit is not heating, found igniter is not getting hot enough. Removed and replaced igniter. Tested all works good at this time.

Near Carissa St, Upland, CA 91784
Tyler F.

Tyler F.

whirlpool dishwasher WDT720PADM3 Customer concern is the detergent is not being dispensed. Found water off to unit. Turned water on and cycle tested. All works good at this time. Calibrated unit and tested all works good at this time. Customer needs to switch detergent to finish and be careful about items put in lower rack broiler pan interferes with the upper spray arm. All works good at this time.

Near N Lone Hill Ave, Glendora, CA 91741
Tyler F.

Tyler F.

wgirlpool refrigerator WRT111SFAB00 Customer concern of condensation in the bottom of the refer compartment. Found ice buildup in the freezer that is melting down to the refer. Customer to defrost unit. All works good at this time.

Near Bridge Water Dr, Rancho Cucamonga, CA 91739
Tyler F.

Tyler F.

whirlpool dishwasher WDF530PLYW3 Customer concern is door will not close. Found upper rack was set at two different levels so that spray arm was not making contact. Fixed and tested all works good at this time.

Near S Cypress Ave, Ontario, CA 91762
Steven W.

Steven W.

MAYTAG REFRIGERATOR MFX2570AEM3 Found ice maker not ejecting cubes. Needs new ice maker, condenser cleaning. Customer will think about it,may call back

Near Moccasin St, La Puente, CA 91746
Steven W.

Steven W.

whirlpool washer WTW5000DW1 Ran diagnostics. Had f5e1 error code. Cleared error code. Ran calibration, auto test cycle- passed. Needs lid strike( weak return spring ); ordrng 1 W10837741 (lid strike), Ran diagnostics. Had f5e3 error code. Cleared error code. Replaced lid strike. Removed coins from wash plate. Ran calibration, auto test cycle- passed.

Near La Puente, CA 91746
Steven W.

Steven W.

MAYTAG RANGE mgr6600fz0 Found unit is dead. Found harness plug black wire to power cord burnt. Needs wire harness. ordrng 1 W10842520 (harns-wire) and 1 W11161843 (HARNESS- BAKE/BROIL), Replaced main wire harness. Tested all functions. Surface burners, bake, broil, control, self- clean are working properly.

Near Gyna Ln, La Puente, CA 91746
Steven W.

Steven W.

AMANA WASHER NTW4516FW2 Lid locked. Won’t go into diagnostics. Had to break lid lock. No LED on control. T/S lid lock defective. ordrng 1 W10838613 (lid lock assembly) and 1 W11124710 (CONTROL), Replaced lid lock, main control. Ran diagnostics- no error codes. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses,& spins properly.

Near Francine St, La Puente, CA 91746
Steven W.

Steven W.

Near Raphael St, Los Angeles, CA 90042
Steven W.

Steven W.

WHIRLPOOL WASHER WTW8040DW0 Found left hinge area of lid cracked( broken ) needs lid. Replaced lid. Ran diagnostics. Had f2e1 error code. Cleared error code. Ran load size calibration.

Near Starshine Rd, Walnut, CA 91789
Isidore A.

Isidore A.

WHIRLPOOL REFRIGERATOR Found ice maker intermittent. Replaced ice maker. Cycled ice maker. Unit is cooling properly. Complete.; used 1 WPW10300024 (ICEMAKER)

Near N Broadmoor Ave, Covina, CA 91722
Isidore A.

Isidore A.

MAYTAG OVEN CWG3600AAB26 Removed Oven base, igniter bad open removed old igniter and installed new igniter 74007498 (Ignitor) tested oven operation ok oven working at this time.

Near N Beverly Dr, Beverly Hills, CA 90210
Isidore A.

Isidore A.

whirlpool washer WFW97HEDW0 Found two error f8e3 overflow not verified and f52e door lock, verified dispenser W10842325 leaking, part ordered.; ordrng 1 W10842325 (dispenser), Remove top panel, console and old detergent dispenser. Installed new dispenser test for leaks ok, test for any codes no codes new codes found washer working at this time.

Near Whittier Dr, Beverly Hills, CA 90210
Isidore A.

Isidore A.

Found and verified freezer has frost found freezer door not closing properly due to obstruction. Removed obstruction, customer instruct loading freezer had frozen veggies in ice tray ICE MAKER not filling properly instruct to keep clear, only for ice. No other problems found.

Near N Gardner St, West Hollywood, CA 90046
Francisco S.

Francisco S.

maytag washer MVWX655DW0 Checked unit upon arrival found agitator/wash plate spinning freely to both sides making grinding noise. Removed component to inspect splines, found splines worn out. Informed customer she would need wash plate to repair unit. Provided estimate customer declined repair due to cost at this point. Collected service call fee. Informed customer service call is good for 30 days in case she changes her mind

Near Raphael St, Los Angeles, CA 90042
Francisco S.

Francisco S.

ikea ice maker ISC23CNEXY02 Customer concern ffc was leaking water. Upon arrival I noticed light scratch on left side in front of refrigerator, informed customer. Also noticed a crisper drawer was broken had clear tape on it to hold it together. Proceeded to inspect unit found leak at inlet tubing line to filter. Removed and replaced part listed, tested ops no leaks and unit working as intended.;

Near Roderick Rd, Los Angeles, CA 90065
Francisco S.

Francisco S.

WHIRLPOOL REFRIERATPR WRX735SDBM04 Checked unit found ffc at 41-40 degrees ice maker bin has ice. Tested ice box fan it is also working. Cx complaint unit did not dispense ice also tested function unit is working as intended. Showed cx how to uninstall and install ice bin and she approves functions at this time.;

Near S Duncan Ave, Los Angeles, CA 90022
Albert P.

Albert P.

WHIRLPOOL REFRIGERATOR WRS325FDAM02 Jammed up ice maker , busted module, replaced ice maker tested ops ok unit filled 3 days to fill up the bin, used 1 WPW10300022 (ICEMAKER)

Near Talbert Ave, Simi Valley, CA 93065
Aaron  B.

Aaron B.

WHIRLPOOL REFIGERATOR WRF532SMBM00 Unit door slides are busted and binding up making it hard to close unit , ordered parts; ordrng 2 WPW10120018 (slide rail (frz))s Replaced the rails tested ops normal at this time

Near Arcane St, Simi Valley, CA 93065
Aaron  B.

Aaron B.

WHIRLPOOL REFRIGERATOR WRF767SDEM01 Unit fresh food evaporator was frozen over and freezer ice maker is leaking ordered parts customer is going to defrost unit 2 days before I return ordered parts; ordrng 1 W10886939 (icemaker), Replaced the ice maker in the freezer and fresh food harness , tested operations normal at this time allow 24 hrs to cool down

Near Gracia Dr, Oxnard, CA 93030
Aaron  B.

Aaron B.

WHIRLPOOL WASHER WTW4800BQ1 Checked operation found that the unit is not draining at all the drain pump motor is seized up also when I got no water in the unit tested in Spin Gear case bearings are bad checked underneath found that your case oil all over the place needs new cam belt and actuator as well as the motor put an estimate for repair; rqstng P&A on 1 W10721967 (CAM ASM) and 1 W10913953 (actuator) and 1 W11035749 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10661045 (drain pump) and 1 WPW10677715 (drive motor) Rebuilt the whole machine, replaced all the parts list tested operations normal now.

Near Moultrie Pl, Santa Paula, CA 93060
Jesus C.

Jesus C.

WHIRLPOOL REFRIGERATOR WRT311FZDB00 Customer states that unit fridge is to cold. Checked unit and removed evap cover. Tested bimetal and it’s working properly. Turned unit off and unplug. Replaced fan blade and seal liner. Plugged unit back on and defrost heater turned on assembled unit. Unit is now working as design. Used W10916494 (blade-fan )W10866230 (Thermostat) WPW10225581 (Bi Metal) WPW10448874 (Relay)

Near Lafayette Dr, Oxnard, CA 93036
Jesus C.

Jesus C.

WHIRLPOOL RANGE WFE320M0ES Customer states that unit is getting to hot. Checked unit and found the heating elements raged and clips broken. Need to order new parts. Tested the unit bake and broil options both are working. Ordered parts W10823729 (elmnt-surf)2 WP8273994 (elmnt-surf)s5 WPW10225448 (spring)s Removed elements and installed new. Tested and placed working properly.

Near De Ville Way, Malibu, CA 90265
Jesus C.

Jesus C.

Customer states that unit has screws rusted. Removed screws and installed new. Used 2 WP3400886 (Screws)s 2 WP3400884 (Screw)

Near Sea Vista Dr, Malibu, CA 90265
Jesus C.

Jesus C.

IKEA DISHWASHER IUD8555DX3 Customer states that unit is not washing dishes. Checked unit and no error codes found, passed. Customer is not using rinse aid. Filled rinse for customer and ran unit on a normal cycle. Activated the high temp, Sami rinse and dry cycle. Unit is working as design.

Near Surfwood Rd, Malibu, CA 90265
Jesus C.

Jesus C.

KITCHENAID REFRIGERATOR KRFC300EBL01 Customer states this unit filter light doesn’t come on. Checked unit and ran test #231/232 unit filter still has time before replacing it. Pressed the filter button and the light turns on. Unit is working as disign

Near Agoura Rd, Agoura Hills, CA 91301
Jesus C.

Jesus C.

KITCHENAID DISHWASHER KDFE104DSS0 Customer states that unit is not draining. Checked unit and drain pump is working. Removed hose and found glass near the arigap. Cleared airgap and ran unit. Unit is working as design.

Near La Granada Dr, Thousand Oaks, CA 91362
Jesus C.

Jesus C.

whirlpool washer WFW72HEDW0 Customer states that unit has a burning smell. Ran diagnostics and found error codes. Per tech sheet ran test #3 motor circuit and motor winding were within specs. Called tech line to document. F5-E2. Door lock errorF7-E2 Motor drive circuit over tempF0-E1. Load detected during clean washer cycle.1/2 14 ohms2/3. 14.5 ohms1/3 14 ohmsSr#7722510640; Job Cmpltd,

Near Shadow Hill Cir, Thousand Oaks, CA 91360
Jesus C.

Jesus C.

whirlpool refrigerator KRFC704FSS00 Customer states that unit is not making ice. Checked unit and found the evaporator iced up in the fresh food section ordered part Sr#7722492152; ordrng 1 W11167902 (COVER-EVAP). Removed drawers and evap cover. Defrosted evaporator with heat gun. Installed new cover and assembled unit. Unit is working as designed.

Near Via Bella, Thousand Oaks, CA 91320
Hector Z.

Hector Z.

whirlpool dryer WGD8000DW3 Customer concern of burning smell and dryer taking too long to dry. Checked unit and found excess of lint buildup got in fire and worn out flame sensor. Cleared lint and replaced sensor. Tested ok. used 1 WP338906 (SENSOR)

Near N 7th Pl, Port Hueneme, CA 93041
Hector Z.

Hector Z.

Customer complaints of hard to rotate cook top burners knobs. Checked unit and found out of alignment burners knobs bezels. Adjusted each one. Tested ok.; Job Cmpltd

Near Hightop St, Moorpark, CA 93021
Hector Z.

Hector Z.

Customer complaints of frost buildup on the freezer back panel and split apart freezer basket and basket front. Freezer compartment leaking air through gaps in between liner and cabinet. Sealed gaps (Part #WP482338) And adjusted freezer basket. Tested ok.

Near Hightop St, Moorpark, CA 93021
Hector Z.

Hector Z.

kitchenaid dishwasher KDTM354ESS3 Customer complaints of dishwasher door not closing or opening properly. Checked unit and found broken door link. Replaced and tested ok.

Near Hightop St, Moorpark, CA 93021
Hector Z.

Hector Z.

maytag ranfr MGDB725BWO Customer concerns of dryer making noises. Checked unit and found worn out idler pulley. Installed a dryer repair kit. Tested ok. used 1 4392067 (DRYER REPAIR KIT) from stock

Near Tuttle Ave, Simi Valley, CA 93065
Hector Z.

Hector Z.

whirlpool dishwasher WDT730PAHZ0 bad odor coming out of the dishwasher. Checked unit and found no source of smell, according to the customer she doesn’t use the dishwasher to often. Looks like is a installation issue, the person that install this unit didn’t use the whole drain hose to make a loop, there is not a air gap either

Near Sunset Ln, Oxnard, CA 93035
Michael M.

Michael M.

WHIRLPOOL DRYER WGD8000DW4 Dryer is leaving cloths damp.Tech found dryer exhaust vent slightly obstructed between wall and unit. Tech found low air flow at exterior dryer vent, tech removed a large handful of dryer lint. Advised customer to get dryer vent serviced. Unit is operating as intended with no issues.

Near Baldwin Pl, Stevenson Ranch, CA 91381
Michael M.

Michael M.

MAYTAG WASHER MVWB955FW1 F8E1 long fill code Manually tested hot and cold valve. Tech heard solenoid but no flow.Tech removed line from unit and water came out. Tech ch replaced water valve assembly and retested and no water came from valves at wash box. Bad plumbing is culprit. Unit ops as intended job complete.

Near Kittridge St, Canoga Park, CA 91307
Michael M.

Michael M.

MAYTAG DRYER MGD3500FW0 unit smelled like a burning smell. Another company had been out prior and diss assembled the unit and left without replacing anything.Tech determined clogged dryer vent to be the issue and advised cx to service their exhaust vent. Then cx showed that front door glass was loose in door.Tech removed the door and found glass supports rattling around in side door and hardware is missing. Ordering new inner door assembly. W11229601Office please contact cx when door arrives and return appt can be scheduled. Tech was not able to put door back together; ordrng 1 W11229601 (INNER DOOR ASSEMBLY), Removed door and replaced inner door assembly. Door now closes properly and glass is secure.

Near Rudnick Ave, Los Angeles, CA 91304
Michael M.

Michael M.

maytag washer MHW5500FW1 Unit had no power to UI.power tested good at plug, tech removed and replaced UI control p/nW10911042Plugged unit in and entered diagnostics F6E3 lock comes with ACUF5E2 door lock faultcleared codes and ran unit through auto service test and passed with no issues.Quick pic of out door working environment. Advised customer to use separate outlet per unit and move units to a better covered working environment. Unit ops as intended.

Near Ingomar St, Los Angeles, CA 91304
Michael M.

Michael M.

whirlpool refrigerator WRV986FDEM01 Ice isn’t staying frozen and is melting.Tech found unit operating and cooling but icebox fan was not operating.Ordering new ice box fan W10846539Need to install adapter as well to increase ice production and kit ordrng 1 W10846539 (evaporator fan blade), Removed and replaced fan and ice maker. Installed adapter kit per service pointer.Installed parts and fans kick on. Advised customer to wait 24 hrs for ice production. Job complete.

Near Cohasset St, Los Angeles, CA 91405
Michael M.

Michael M.

whirlpool washer WTW8040DW4 unit has LF codeF3e2 inlet water temp faultF0e4 spins limited by water tempF0e3 over loadF8E1 long fillDiagnosed faulty water valve ass moly. Cold water solenoid is not flowing. Clear inlet filter and line flows free. P/n W11173597Return appt for 7/20/18 am appt; ordrng 1 W11173597 (INLET WATER VALVE ASSEMBLY), Removed and replaced inlet water valve assembly.Cleared codes and ran manual hot and cold valves. Ops as intended. Ran unit through auto service test and passed with no issues

Near Baldwin Pl, Stevenson Ranch, CA 91381
Albert P.

Albert P.

Found the back rack stopper for the left rail broken causing the rack to not stay secured. Need to order piece ; ordrng 1 WP8565925 (stop) and 1 WPW10306228 (spacer), Removed and replaced parts tested unit. All ops checked good

Near Quail Springs Rd, Tehachapi, CA 93561
Patrick  C.

Patrick C.

whirlpool refrigerator WRF535SWHZ00 Found the units freezer handle scratched. Wishing 30days cosmetic warranty. ; ordrng 1 W11045125 (handle) Removed and replaced handle. Tested unit all ops checked good.

Near Quail Springs Rd, Tehachapi, CA 93561
Patrick  C.

Patrick C.

Near Blackburn Canyon Rd, Tehachapi, CA 93561
Patrick  C.

Patrick C.

whirlpool refrigerator WRF560SEYB05 spoke to tech support because there are really big holes that the heater has caused. Was instructed to use repair kit to cover holes. And that the sensor is causing heater to stay on longer. That can’t be cause if the sensor was bad the heater wouldn’t come on at all. And as for the tape. The holes are too big to cover up and tape if it does stick it will melt when unit goes into defrost. Unit is non repairable. The holes are causing air leak inside freezer so the coils over frost

Near Knox Ave, Rosamond, CA 93560
Patrick  C.

Patrick C.

whirlpool washer WFW9400SW04 Customer getting f20 error code. Checked out pump first and it seemed to drain so I ran auto test and the unit coded out and wouldn’t drain the water now. Checked pump filter, nothing lodged in there nor the pump impellers. The pump super hot. Getting 120 volts and no ops. Needs a pump. Removed and replaced pump. Used a 280187 (pump-water)

Near Fanchon Ave, Lancaster, CA 93536
Patrick  C.

Patrick C.

frigidaire refrigerTor FFHB2750TD Iced up on back wall and the ice maker not working. Water dispenses low pressure. Found needing air handler. Removed and replaced 243297606 (ICE MAKER) 5303918784 (AirHandler) and also instructed customer to buy a new water filter and install it

Near Solvay St, Palmdale, CA 93552
Raymond H.

Raymond H.

whirlpool refrigerator WRF993FIFM00 Upon arrival ice makers stopped making ice. Found ice makers not cycling. Need door and freezer ice maker. ordrng 1 W10898228 (icemaker) and 1 W10898289 (icemaker) Replaced ice makers and tested unit. Unit functions normal now.

Near Bonsai Ct, Castaic, CA 91384
Raymond H.

Raymond H.

kitchenaid refrigerator KRFF507ESS01 Upon arrival FC evap frosted. Defrosted and replaced fan harness and support. Tested. Unit. Unit functions as designed. Used W11033168 (Harness FF) WPW10389152 (Support)

Near Welfleet Ln, Santa Clarita, CA 91350
Raymond H.

Raymond H.

kitchenaid dishwasher KDTM354EBS2 Upon arrival unit would not wash. Found bad pump. Need sump assembly.; ordrng 1 W10805015 (pump&motor), Replaced sump assembly and tested unit. Unit functions as designed.

Near Georgia Ln, Santa Clarita, CA 91350
Billy J.

Billy J.

whirlpool range WMH73521CS Upon arrival unit wouldn’t turn on. Inspected and found bad switches caused thermal fuse to blow. Replaced 3 micro switches 2 interlock and the fuse. Tested unit. Unit functions as designed.; used 1 W10138793 (FUSE), and 2 W10727360 (MICROSWITCH)

Near Hillcrest Pl, Santa Clarita, CA 91354
Billy J.

Billy J.

maytag dryer MGDX655DW found bad wheel bearing removed and replaced repair kit retested good to go. used 1 4392065 (Repair Kit)

Near Gierson Ave, Los Angeles, CA 91311
Billy J.

Billy J.

maytag washer CWG3600AAS13 Unit was not heating found unit had bad ignitior removed and replaced retested unit fired right up job complete. used a 12400035 (Ignitor)

Near Simonds St, Los Angeles, CA 91344
Billy J.

Billy J.

whirlpool washer WTW8500DC3 customer states unit is still making banging noise checked unit for error codes and have f0e3 customer states she left load in and has about 3 or 4 towels and 1 sheet I believe unit stator is hitting drip pan even with spacers lowered legs as much as I could instructed customer to cut pipe down from drip pan job complete

Near Santa Clarita, CA 91387
BRYAN D.

BRYAN D.

WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Upon arrival cx states they have been hearing a loud noise coming from fridge. Stated it sound like the compressor. After compressor turned on. Inspected unit. Found nothing unusual. Told cx that if unit made noise again to record it and call us back. Found no problems at this time.

Near New Haven St, Los Angeles, CA 91352
Bryan D.

Bryan D.

Upon arrival cx states microwave won’t start. Ran diagnostics found no error codes. Filled a cup of water tested unit. Unit ran and heat as designed. Cx also had questions on how to use oven. Instructed cx on proper use of unit. No damage caused by tech.

Near Cypress Dr, La Cañada Flintridge, CA 91011
Bryan D.

Bryan D.

kitchenaid wine cooler Upon arrival customer stayed they needed help adjusting shelves. Referee cx to page 8 of use and care guide. Instructed customer on how to properly removed and re install shelves. No damage caused by tech.

Near Cypress Dr, La Cañada Flintridge, CA 91011
Bryan D.

Bryan D.

MAYTAG WASHER MVWB980BG0 Upon arrival Customer states unit is still leaking filled tub and tilted unit. Found lose hose at reciprocating pump. Tightened all clamps. Unit not leaking.

Near E Calaveras St, Altadena, CA 91001
Bryan D.

Bryan D.

kitchenaid oven KFGD500ESS01 Upon arrival cx states Bieber not lighting all the way around. Removed cap burner and burner base found debris all over burner base and cap. Removed and replaced the burner cap and base. Unit functioning as designed. Used WPW10333445 (Burner-Base) W10643272 (Holder.)

Near Rockdell St, La Crescenta-Montrose, CA 91214
Bryan D.

Bryan D.

MAYTAG WASHER MVWX550XW0 Upon arrival cx started washer has been leaking from bottom. You can hear constant water flow. Removed control panel and found both inlet valve leaking. Turned off water and ordered inlet valves. Rescheduled cx for 7/20/18 cx would prefer am. ; ordrng 1 W11168740 (VALVE INLET ) and 1 W11168743 (VALVE-INLET), Removed and replaced both inlet valves. Tested unit. Unit functioning as designed no more leaks.

Near McGroarty St, Los Angeles, CA 91040
Dane K.

Dane K.

WHIRLPOOL WASHER WTW8900BC Springs on lid hinge snapped and screws were striped and could not be removed. Needs new hinges and screws ; ordrng 4 WPW10442074 (screw)s Removed and replaced broken springs and stripped screws and tested unit.

Near Newton St, Arvin, CA 93203
Timothy J.

Timothy J.

frigidaire range FFGF3054TWA Set unit to 350f . When the unit sounded the temp was about 275f on the thermometer in the unit. Let unit heat while I was working on the washer . After about 20 minutes I put a weighted thermocouple in the unit and watched the temp swings. They were about 245-258f. I could not contact FTS to see how they wanted me to test this unit. Need to return during tech support hours to confirm operation.Spoke with Electrolux about how to test oven temps. ETS states the unit should be tested after a preheat of at least 15 minutes. The tone indicates it has been six minutes after the cycle started. This indicates it is ok to put in items such as roasts. ETS said to measure three high and low temperature readings , add them together and divide by the #of readings. This will give you an average which should be close to the set temps. This was how I tested the unit earlier but was not sure if this was how Electrolux wanted the test taken. Unit is performing as design

Near E Adams Ave, Reedley, CA 93654
Ian B.

Ian B.

frigidaire range LGGF3046TFA Tech thoroughly tested all connections and lines in entire unit with gas detection bubbles. No leaks in entire machine. Tested stove top burners and oven burners. All burners ignite and function as intended. Unit is under normal operations. Advised customer it is normal to smell odor similar to gas as they’re being burned off inside of the machine. Advise customer never to use any gas appliance without proper ventilation as all gas appliances produce carbon monoxide

Near Union Dr, Dinuba, CA 93618
Ian B.

Ian B.

kitchenaid dishwasher KDTM404EBS3 Tech found drain line was clogged with large amount of coffee grinds. Manually removed clog and unit now testing good with no leaks or damage to home. Installed drain line in high loop to help prevent further clogging issues

Near Antonio Ave, Clovis, CA 93611
Ian B.

Ian B.

whirlpool dryer NED4600YQ1 Tech found unit makes a different frame rattling noise. Tech was unable to specifically identify source of noise, but tightened every screw in machine and buffered several areas. Noise was significantly reduced. Called whirlpool and documented noise issue. Instructed to use sound absorbers to reduce noise. Ref. 7722510353.; used 5 WP3976348 (SOUND ABSORBER)

Near Woodworth Ave, Clovis, CA 93612
Ethan S.

Ethan S.

WHIRLPOOL washer WTW4616FW1 Upon arriving to the customers home customer stated unit was not making enough ice I did let the customer know that unit cannot sustain heat at triple degree temperatures unit is Only able to sustain 55 to 90° in Fahrenheit not be exposed to the elements contacted whirlpool to let them know let customer kn

Near N First St, Fresno, CA 93720
Ethan S.

Ethan S.

WHIRLPOOL REFRIGERATOR WRX735SDHZ Turn arriving to the customers home customer stated that the icemaker is just not making enough ice I did let the customer know that it is a hot temperatures that we are having that they’re using their eyes a lot more often in the icemaker cannot keep up the icemaker was full when I got there unit is functioning and working properly with no issues job is complete; Job Cmplt

Near N John Albert Ave, Fresno, CA 93720
Ethan S.

Ethan S.

JENNAIR MICROWAVE JMC243W0S00 Upon arriving to the customers home customer stated that the unit touch panel was not functioning pull the unit tested control panel had proper voltage going to eat lights and everything else working in microwave customers panel needed to be replaced customer did not want to spend that much money on Panel He is going to replace unit job is complete;

Near N Rushmore Dr, Fresno, CA 93730
Ethan S.

Ethan S.

WHIRLPOOL REFRIGERATOR WRS973CIDM00 Upon riving to the customers home customer stated the units icemaker is not functioning found icemaker was broken replaced off of truck stock tested unit unit checks good with no issues job is complete; used 1 W10873791 (ICEMAKER)

Near W Heritage Ave, Clovis, CA 93619
Ethan S.

Ethan S.

WHIRLPOOL WASHER WTW8500DC2 Upon arriving to the customers home customer stated the unit was not functioning properly but unit into diagnostics found unit to have an off balance load customer did say that she was washing big blankets that didn’t think should throw off the washing machine the customer is very unhappy with the product I would like to get product exchanged due to the functional ability of the unit removed and tested job checks good complete

Near E Sierra Ave, Clovis, CA 93619
Chris M.

Chris M.

Customers issue is that when she went to change lightbulbs in microwave one exploded in microwave no longer would function. First I check to make sure I have proper voltage going to microwave which I did. Then made sure if yours was good and it was. Still was not getting power to controls or anything the function. After troubleshooting found that the lamp holders Shorted out causing filter board to go bad also took main control board. Microwave is out of warranty had to collect for diagnostics today informed customer that I will have to charge on return visit for repairs wasn’t too happy with that. Tried calling Frigidaire tech line with no luck no answer. Going to order parts but would like Vonnie or someone to inform customer that we are going to have to charge to do repairs I guess the parts Are being covered but not the labor. Thanks Chris; ordrng 1 5304464063 (base) and 2 5304464091 (light socket)s and 1 5304464253 (hi volt capacitor) and 1 5304464890 (power cord) and 1 5304472

Near W Holland Ave, Fresno, CA 93722
Chris M.

Chris M.

maytag washer MVWC565FW1 unit is making a clicking sound and would not finish cycle. Tried multiple times to enter washer into diagnostics with no luck. So I just want went ahead And put washer in a drain spin cycle. Was able to see that lid lock was not functional also strike is kind of worn out. Also Notice the start button on the panel was sticking really bad. Ordering parts listed will return on Friday. Thanks Chris; ordrng 2 W10837741 (lid strike)s and 1 W10838613 (lid lock assembly) and 1 W10909736 (panel-cntl) and 1 W11162438 (CNTRL BOARD) On return visit replace control board console lid lock in strike. Then calibrated unit and around the systems test everything is functioning properly . Wash machine is functioning like it should. Job complete.

Near N Augusta St, Fresno, CA 93726
Chris M.

Chris M.

JENNAIR DISHWASHER JDB9800CWP2 Customers concern is the dishwasher would shut off during cycle. Entered washer in the diagnostics receive multiple error codes.Found dishwasher tab intermittent electrical issues advancing through cycles. Also water fill valve is sticking and drain pump Is defective ; ordrng 1 W10859298 (valve-inlt) and 1 W10866121 (cntrl-elec) and 1 W11179176 (CNTRL ) and 1 WPW10531320 (pump-drain) On return visit replaced parts listed found new control board to be bad ordering new parts will return when they come in; ordrng 1 W10866121 (cntrl-elec) and 1 WPW10705575 (sensor)replace sensor and also control board again. I didn’t answer dishwasher into diagnostics received No error codes I Ran it through a cycle everything checked out good.

Near W La Costa Ave, Fresno, CA 93711
Chris M.

Chris M.

whirlool refrigerator WRF560SEYW04 This call is not a recall..... it’s not the same issue as before it’s a customer satisfaction complaint.On this visit found freezer Coil completely iced up with fan hitting it making a loud noise. Talked with Rich at the shop he’s S -coding the parts I need for this job I’ll charge labor on return visit.I made sure heater is functioning. Ordering new UI and wire harness and freezer thermistor. Will return on Friday. , On return visit remove freezer door and drawers to access back panel. Replace their Mr. and wire harness also replaced you are a control on front door. Put all parts back together powered unit on everything is functioning good.Job complete

Near N Colonial Ave, Fresno, CA 93704
Irvin F.

Irvin F.

whirlpool washer WTW5000DW1 The wash plate splines are gone. The suspension rods are weak. Has off balance code. ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11130362 (SUSPENSION), Replaced wash plate hub and suspension. Completed assembly, ran components test, passed. Calibrated unit. Functions all normal.

Near E B St, Los Banos, CA 93635
Albert P.

Albert P.

maytag washer MVWB765FW2 Customer states unit not draining found drain pump hot to the touch check drain pump pump is clear motor is bad removed and replaced motor unit is working properly. Used 1 W10876600 (Pump)

Near Sherwood Way, Madera, CA 93638
Douglas P.

Douglas P.

ge refrigerator GFE28HMHDES Mullion not closing properly on fridge removed and replaced mullion unit is now closing and sealing properly used 1 WR17X13136 (Mullion)

Near Dellavalle Ave, Madera, CA 93638
Albert P.

Albert P.

WIRLPOOL DRYER MVWC4258W0 Customer states unit will not advance try to spin tub found tub won’t spin bearings are out on unit unit needs new gear case; ordrng 1 W10721967 (drive pulley) and 1 W11035749 (gearcase) Removed and replaced gear case and drive pulley unit working properly.

Near Raquel Ct, Merced, CA 95341
Douglas P.

Douglas P.

MAYTAG WASHER MVWC416FW1 Unit has rubbing noise found motor to be weak not agitating or spinning properly customer declined repair going to return unit. customer just purchased unit, customer is going to return unit;

Near Oregon Dr, Merced, CA 95340
Douglas P.

Douglas P.

whirlpool refrigertor WRX735SDBM00 Unit not cooling properly found fresh food evap fan isn’t working at all need to replace; ordrng 1 WPW10308033 (motor-evap)Removed and replaced evap motor also replaced icemaker due to it not cycling properly unit is working properly ; used 1 WPW10300024 (ICEMAKER)

Near Fairfield Dr, Madera, CA 93638
Douglas P.

Douglas P.

whirlpool washer MHW6000XR0 customer states unit leaking water found unit leaking water from soap dispenser due to tide pods skin blocking intake insert dispenser causing unit to back up. Cleared intake advise customer to put tide pod directly into unit unit is working properly

Near Camino Way, Madera, CA 93637
Douglas P.

Douglas P.

mwytag washer MHW5500FW1 door will not open sometimes remains locked found to have lid lock error code removed and replaced lid lock unit is working properly; used 1 WPW10443885 (LATCH)

Near Kelsey Ln, Madera, CA 93637
Albert P.

Albert P.

whirlpool dryer WED9200SQ0 Unit has a broken belt need to order belt ; ordrng 1 WPL661570V (BELT) Removed and replaced belt unit is working properly

Near Georgia Ave, Madera, CA 93637
Douglas P.

Douglas P.

Unit display not working properly Will not let you start cycle ordering user-interface and main control; ordrng 1 WPW10175238 (panel-cntl) and 1 WPW10285180 (cntrl-elec) Removed and replaced user interface and control unit is working properly.

Near Kenneth Ave, Madera, CA 93636
James R.

James R.

Cx declines repair.; Job Cmpltd,

Near Chadala Ct, Atwater, CA 95301
James R.

James R.

maytag dryer MEDB835DW Found wheels to be seized. R&R repair kit. Unit working properly ; used 1 4392067 (DRYER REPAIR KIT

Near E Pinedale Ave, Fresno, CA 93720
James R.

James R.

whirlpool washer WRF555SDFZ05 Ice Maker not cycling. Unit need new Ice Maker. removed and repaired IM. Unit cycled it filled unit is working properly

Near Golden Meadow Dr, Paso Robles, CA 93446
William L.

William L.

whirlpool washer WTW5000DW0 Drain pump to be shorted causing it not to work unit needs new drain pump; ordrng 1 WPW10581874 (pump-water) Removed & Replaced pump. Calibrated unit. Unit working property

Near E South Bear Creek Dr, Merced, CA 95340
Daniel P.

Daniel P.

kitchenaid dishwasher KDTE334GPS0 Print panel d dented. Ordering damaged part; ordrng 1 W11165143 (DOOR) New door scratched ; ordrng 1 W11165143 (DOOR), Installed parts and screw snapped in mounting stub for handle needs new screw and stud; ordrng 1 W10826179 (screw) and 1 W11157086 (STUD) Removed and replaced studs and screw and tested unit. Unit functions normal now.

Near Blue Loop Ln, Arvin, CA 93203
Dane K.

Dane K.

kitchenaid dishwasher KDTM404EWH3

Near Avenida Del Sol, Bakersfield, CA 93307

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