Local Reviews
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Gracie - Bakersfield, CA
Service man was kind and polite. Did the service nicely and clean.
Response from Appliance Repair Specialist:
Hello Gracie, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Fast response with equally fast repait
Stephen - Camarillo, CA
Good service, with a delay.
Youngblood - Arroyo Grande, CA
Unfortunately my dishwasher failed on Christmas Eve, which is a popular time for appliance failures. Scheduling the serviceman was postponed due to high volume of calls, which was frustrating as hand washing dishes is no fun. Once on site, James was very knowledgeable and easy to work with. He diagnosed the issue quickly and ordered the part. A week later the dishwasher was up and running. Overall, good service from a good company. 3 stars for convenience as our original appointment was postponed.
Terrible
Richard - Visalia, CA
They did nothing except look and say they would call. Never did call back.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
REFRIGERATOR REPAIT
Gwen - Pomona, CA
Awesome service. Knowledgeable and left work area clean.
Betty - Lancaster, CA
Polite and efficient.
Was difficult to schedule
Jerry - Bakersfield, CA
Was scheduled originally for the technician to come between 3-5pm. I was home waiting but was leaving to go out of town after 5 that day. Technician did not arrive by 5pm. I called told them I had to leave and re-scheduled for the next week. Waited that day but tech did not show up. Called again, they had not scheduled the tech at all. Made a third appointment. Tech did show up as scheduled. I was not able to be there but my 19 yr old son was. Tech fixed the wheels on the tray that had fallen off, but did not replace the other wheels even though they were worn just as bad and some had fallen off and I had put in a screw to temporarily hold them in place. He should have replaced all the wheels.
Much to be desired...
Alison - Madera, CA
My home warranty contracted Appliance Repair Services for my washing machine. The first repair was completely unnecessary as it did not fix the issue and was an expensive non-fix at that. My washing machine was not even put back together properly, only when the repairman came back out to finish putting my machine back together properly was another problem found, the actual issue to begin with. Another appointment had to be made, which is completely understandable. My appointment was scheduled for 2/2/19 between 12pm and 3pm, it is past 4pm and no sign of a repairman. Really frustrated and just want my washing machine fixed as my home warranty already paid for it.
Response from Appliance Repair Specialist:
Hello Alison, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great service
Ines - Lancaster, CA
Great service
Great
Keone - Los Angeles, CA
Thank you for your professionalism and thoroughness!
Response from Appliance Repair Specialist:
Hi Keone, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Homeowner
Monika - Ahwahnee, CA
Response from Appliance Repair Specialist:
Hi Monika, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Great Service
Robin - Upland, CA
Appliance Repair has handled my repairs professionally & thoroughly. I’m very pleased with my service.
Response from Appliance Repair Specialist:
Hi Robin, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Denise
Denise - Bakersfield, CA
Very knowledge repairman. Very nice and helpful
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service from technician Billy
Carl - Santa Clarita, CA
Billy was great. The office on the other hand was very confused about the date and time of service. Had to call and was told service has been rescheduled due to ordering a part but no one had even looked at the dishwasher yet so I was confused how they knew what part to order. As soon as I got off the phone and the doorbell rang and Billy was there ready to services our dishwasher. He replaced a part which he had and was on his way. Did a great job.Dishwasher works fine now.
Response from Appliance Repair Specialist:
Hello Carl, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service!!!
Lavonda` - Bakersfield, CA
Response from Appliance Repair Specialist:
Hello Lavonda, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Great service
Luz - San Joaquin, CA
We received good service, a pleasure to talk to and very courteous.
Response from Appliance Repair Specialist:
Hello Luz, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business
Great service Tech explained very clearly
Snyder - Burbank, CA
Highly recommended
Response from Appliance Repair Specialist:
Hi Snyder, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Customer service poor.
Jenni - Madera, CA
Repair man was super nice and very quick. The customer service at the office is poor and very inconvenient. Have to do everything on their time they don’t work with your schedule. Cancelled my weekend appointment and made me wait a week for another week.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Thank you
Joan - Santa Maria, CA
Response from Appliance Repair Specialist:
Hello Joan, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Jesus Castanon arrived on time, serviced our Whirlpool (actually twice), and wouldn't stop until all was well. First he had to replalce the bearings
Joyce - Agoura Hills, CA
He was polite, helpful with explaining each part of his repair job, and patient with each step along the way. Thank you, Jesus. We will call you back if we need help in the future.
Response from Appliance Repair Specialist:
Hi Joyce, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Great service, new what he was doing.
Luv - Oxnard, CA
Very knowledgeable and professional. Knew what he was doing.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Service
Amarjit - Fresno, CA
No help it all with problems charge 115 for just come and say nothing wrong with washer that not solve my washer problem
Response from Appliance Repair Specialist:
Hello Amarjit, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great service
Shala - Oxnard, CA
The repair man was knowledgeable of my refrigerator and fixed the problem in 5 minutes.
Response from Appliance Repair Specialist:
Hi Shala, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
This guy is great
David - Thousand Oaks, CA
Jesus gave me insight on what he was working on and what to expect. He was quick and professional.
Response from Appliance Repair Specialist:
Hello David, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Just good friendly and professional service
Susanne - Lompoc, CA
James came at a timely manner, got right to work and explain what he did.
Response from Appliance Repair Specialist:
Hello Susanne, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Awesome service
Jesus - Fontana, CA
Very knowledgeable and was in and out in less than 20 minutes. Washer is working good as new.
Response from Appliance Repair Specialist:
Hi Jesus, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Excellent service next day appointment nice
Raman - Bloomington, CA
Technician did good job
Response from Appliance Repair Specialist:
Hello Raman, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Excellent
Rb6000 - Riverside, CA
Response from Appliance Repair Specialist:
Hi Rami, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Great service, awesome price
Ellen - Oakdale, CA
Excellent great
Response from Appliance Repair Specialist:
Hello Ellen, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
I give you the five because you are excellent
Isabel - Pomona, CA
Great ! and excellent customer service thank you Tyler
Response from Appliance Repair Specialist:
Hi Isabel, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Great service
Aleisa - Ridgecrest, CA
Patrick was a very helpful and caring technician.
Response from Appliance Repair Specialist:
Hello Alesia, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Susan
Susan - Los Angeles, CA
Excellent service. Spent some time to educate me on care and feeding of dishwasher
Response from Appliance Repair Specialist:
Hello Susan, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Caren
Caren - Los Angeles, CA
The washer still doesn’t work. The clothes are dirty. You were very nice but didn’t help correct the problem.
Response from Appliance Repair Specialist:
Hi Caren, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Best service ever!
Mary - Santa Maria, CA
Service rep arrived on time, analyzed the problem immediately, and ordered part. Returned on time and replaced the part quickly.
Response from Appliance Repair Specialist:
Hi Mary, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
On time Service
Masaki - Los Angeles, CA
Response from Appliance Repair Specialist:
Hello Masaki, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Great service
Guadalupe - Madera, CA
Response from Appliance Repair Specialist:
Hi Guadalupe, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Take your money and run
Scott - Rancho Cucamonga, CA
Warning! do not use Appliance Repair Service Specialist to repair anything. Took my money, did not even attempt to disassemble and diagnose the problem. I called customer service 6 times spoke with Joel,Jenny and Alex. I asked to have another tech come out or return my $115.00. Always told me that Tech supervisor (Adrew Parson) would call me back.NEVER HAPPENED.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Good satisfactory
Hector - Wasco, CA
Initial communication on the phone was very unsatisfactory. Time ,scheduling was confusing
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great Service
Jay - Merced, CA
Response from Appliance Repair Specialist:
Hi Jay, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Great service
Elisabeth - Lancaster, CA
Very professional, they gave an appointment the next day.
Response from Appliance Repair Specialist:
Hi Elisabeth, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Excellent service
Allison - Tehachapi, CA
Patrick arrived when he said he would. He quickly and efficiently replaced the defective part, as well as updated a setting, based on info from the manufacturer. All tasks were completed with a pleasant, friendly attitude, even though we were at the end of a long day for him.
Response from Appliance Repair Specialist:
Hello Allison, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Quick and effective
David - Manteca, CA
The causes of the appliances' problems were identified by the specialist and the needed parts were ordered. This visit the parts were installed and the functions of the appliance were verified by the specialist. This was done very quickly and efficiently.
Response from Appliance Repair Specialist:
Hi David, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Friendly technician!
Brian - Lancaster, CA
Patrick was friendly and pleasant. Gave helpful tips on how we can ensure that our appliance is working at its best potetntial.
Response from Appliance Repair Specialist:
Hello Brian, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Appliance Repair Specialists know their stuff
Homeowner - Bakersfield, CA
They were quick to diagnose, apply a fix. When the problem returned, they came back six months later and helped provide service to make it right without being exorbitantly expensive.
Response from Appliance Repair Specialist:
Hi Christopher, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Great Service
Akbar - Arroyo Grande, CA
George Ybarra was very punctual, patient and informed. He provided information that we never received during the sale or installation.
Response from Appliance Repair Specialist:
Hello Akbar, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
did the job
David - Bakersfield, CA
Response from Appliance Repair Specialist:
Hi David, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Very knowledgeable
Erica - Bakersfield, CA
He answered all of my questions and when he left I was extremely happy with the experience.
Response from Appliance Repair Specialist:
Hello Erica, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Shorthanded staff!
Alicat - Simi Valley, CA
Our service technician was competent but a bit grumpy... and understandably so! There were supposed to be TWO technicians coming out to my house, but only one showed up. (Not his fault.) After I overheard a conversation in which he was planning to leave in 15 minutes if the other technician didn't arrive, I was very upset. All of my food was crammed into 2 mini refrigerators. Luckily, my husband was able to lend a hand and the two of them got the job done. You guys should have come out for the first scheduled appointment to find out was really wrong... instead of ordering a part before even looking... and then needing to order another part... and then not sending out both needed technicians.
Response from Appliance Repair Specialist:
Hi Alexandra, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Tina
Tina - Riverbank, CA
Response from Appliance Repair Specialist:
Hello Tina, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Microwave repair
Scott - Santa Clarita, CA
Great service
Response from Appliance Repair Specialist:
Hi Michael, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
dishwasher
Kurt - Madera, CA
great customer service , very nice and professional gentle man . Thank you
Response from Appliance Repair Specialist:
Hello Kurt, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Great service
Liana - Santa Clarita, CA
Response from Appliance Repair Specialist:
Hi Liana, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Maria
Maria - Azusa, CA
None
Response from Appliance Repair Specialist:
Hi Maria, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Great service!
Christopher - Los Angeles, CA
Our specialist was fantastic! He arrived in a timely manner, was friendly and helpful and ultimately fixed the issue we were having.
Response from Appliance Repair Specialist:
Hello Christopher, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Knowledgeable and friendly
Camille - Lancaster, CA
Patrick communicated with us about when he would be there and he was very timely. He listened to our concerns and also took great effort to protect our floor when moving our refrigerator. He was very professional and knowledgeable about our refrigerator. We plan to ask for him in the future if we have other appliance repair needs.
Response from Appliance Repair Specialist:
Hi Camille, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Great service
Roland - Los Angeles, CA
Great service, knowledgeable, great updates on arrival time
Response from Appliance Repair Specialist:
Hello Roland, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Great Service, Awesome Price!
Sam Levy - Los Angeles, CA
Technician was very proffesional
Response from Appliance Repair Specialist:
Hi Levy, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
great service
Patricia - Moreno Valley, CA
Kevin explains the problem so that I can understand .
Response from Appliance Repair Specialist:
Hello Patricia, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
No
Deborah - Fresno, CA
Response from Appliance Repair Specialist:
Hello Deborah, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
very unhappy
Randy - Mariposa, CA
i took 4 different days off f work. My ice is still not working. waiting for a 4th return. If you really read this please call me.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great service, knowledgeable tech.
Diana - Pomona, CA
Great service!
Response from Appliance Repair Specialist:
Hello Diana, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Antoinette
Antoinette - Oxnard, CA
Great service and technician was knowledgeable about ways to improve using my dishwasher. He was timely and got the job done quickly!
Response from Appliance Repair Specialist:
Hi Antionette, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Dryer Repair
Jack - Los Angeles, CA
Raymond is very knowledgeable, courteous, helped to save expense. However I used the dryer after he left and it started making a loud clanking noise. I sent an email to the office and have not heard back. We are not available until next Monday.
Response from Appliance Repair Specialist:
Fello Jack, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Excellent Service
Elizabeth - Castaic, CA
Raymond was absolutely fantastic! He answered all of my questions and was very efficient. He even told me what I should do to make sure my washer does not break again! Thank you Raymond!
Response from Appliance Repair Specialist:
Hello Elizabeth, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Heidi
Heidi - Ventura, CA
Just getting an appointment and them keeping it was horrible
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Good service and knowledgeable
Linda - Los Angeles, CA
Good service and knowledgeable
Response from Appliance Repair Specialist:
Hi Linda, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Awesome service
Rogelio - Farmersville, CA
Response from Appliance Repair Specialist:
Hi Rogelio, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Great Service
Lionel - Grover Beach, CA
work was performed in a timely manner, at this time it appears the leak was fixted
Response from Appliance Repair Specialist:
Hello Lionel, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Pleasant, courteous, ontime
Jody - Visalia, CA
The gentleman that came was very nice and pleasant to deal with. Professional and clean. The problem, however, ended up not being mitigated and I now need to put in another service request for his return. I called the store number within 15 min of him leaving to advise it was not repaired yet I was put on hold for 20 min and no one ever came to the line to speak with me.
Response from Appliance Repair Specialist:
Hello Jody, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
great service
William - Bakersfield, CA
Response from Appliance Repair Specialist:
Hi William, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Very good service
Jay - Bakersfield, CA
Eric Sandoval was very courteous and quickly identified the problem. Also advised on proper settings for the freezer and ice maker.
Response from Appliance Repair Specialist:
Hello Jay, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Waste of time- do not recommend
RP - Los Angeles, CA
Since this is under warranty through Home Depot we did not have any options for the repair service . Raymond has been out 3 times to attempt to repair and we are still out of service pushing us into over 1 month without a washer . We waited for a long time to get a bearing from the manufacture and when he came to compete the repair he said he lost a piece not part of the initial repair and it went flying out and he couldn’t find it and he would need to order another piece and will be back out in a few weeks . I checked on my own and found it immediately in the tub of the washer??? I have pictures to prove it. So the issue is something else and he is giving us the run around. Wasting our time . If you can’t fix you should be honest it’s a better trait and not bold face lie to a customer .
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Fixed the issue, serviceman was monotone and not that friendly
Annie - El Monte, CA
Hi, I have a Kitchenaid gas range oven that I purchased 2 years ago when I was renovating my house but started using when I moved in a year ago. The oven malfunction a month ago with a code stating the cooling fan was running low. The serviceman came twice. The first time he told me he wasn't able to fix it bc it was a major issue and that whirlpool (Kitchenaid) didn't authorized full compensation so he would have to get full approval and scheduled for the following week. I wasn't sure if it was approved or not bc no one updated me, but he did come the following week and fixed the cooling fan. He was not that friendly.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Tyler was great!
Ron - Duarte, CA
Tyler was on time, friendly, and knew his stuff. I just wish it was more cost effective to repair my washer.
Response from Appliance Repair Specialist:
Hello Ron, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
No satisfaction for refrigerator. Not his problem. Manufacturers are at fault.
Sigrid - Glendale, CA
He was not at fault. Manufacturer is disgusting and unreliable!
Response from Appliance Repair Specialist:
Hello Sigrid, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Great service
Viola - Hesperia, CA
Tyler was knowledgeable & customer service friendly.
Response from Appliance Repair Specialist:
Hi Viola, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
REPAIRS
Rent A CENTER - Merced, CA
REPAIR SPECIALIST WAS VERY FAST, GOT DONE WITH REPAIRS IN PROMPTLY
Response from Appliance Repair Specialist:
Hello Rent a Center, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
prompt and efficient
Randall - Agoura Hills, CA
Response from Appliance Repair Specialist:
Hello Randall, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Terri
Terry - Nipomo, CA
Very nice man
Response from Appliance Repair Specialist:
Hi Terri, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future
Very good job and friendly
Mark - Mojave, CA
We needed a quick fix which we got. The service was friendly and will call again next time we need any repairs.
Response from Appliance Repair Specialist:
Hello Mark, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
BEST SERVICE TECHNICIAN EVER..!
Sal - Terra Bella, CA
Erick sets the bar for outstanding customer service and support. I will totally recommend Appliance Repair Specialist to all of my family, friends, neighbors and employees. For this company you need to have 10 stars.
Response from Appliance Repair Specialist:
Hello Sal, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Great Service
Susan - Santa Clarita, CA
Friendly, efficient an on time!
Response from Appliance Repair Specialist:
Hi Susan, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
No
Fred - Bakersfield, CA
Too long to get service
Response from Appliance Repair Specialist:
Hi Freddy, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Ep
Edwin - Palmdale, CA
Response from Appliance Repair Specialist:
Hello Edwin, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Great service High price
Edward - Los Angeles, CA
On time fixed appliance in 3 visits new part needed replacing
Response from Appliance Repair Specialist:
Hi Edward, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
dishwasher repare
Hamid - Arcadia, CA
The service man was very helpful, and knowledgeable. It took few weeks to complete the repair, but at the end it seems the appliance is working good now. Thanks
Response from Appliance Repair Specialist:
Hello Hamid, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
RLG
Ronald - Thousand Oaks, CA
Telephone always busy. Ask for return call timely. Service tech Hector exceeds expectation. Logging out from this survey - Unable to read Terms & Comfituons. Therefor do not agree to them.
Response from Appliance Repair Specialist:
Hello Ronald, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Great service
Jose - Riverside, CA
Service tech very courteous and helpful
Response from Appliance Repair Specialist:
Hello Jose, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Not show up!
Michael - Santa Maria, CA
It’s frustrating to the company that got the address wrong twice, rescheduled three times and still didn’t make it until now. No one tries to call to follow up.
Response from Appliance Repair Specialist:
Hi Michael, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Excellent technician
Mike - Lompoc, CA
James is a very knowledgeable technician that explained the issues to us very well.
Response from Appliance Repair Specialist:
Hi Mike, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
great service
Anita - Riverside, CA
Response from Appliance Repair Specialist:
Hello Anita, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Raymond
Ray - Santa Clarita, CA
Excellent
Response from Appliance Repair Specialist:
Hello Raymond, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Fixed Washer
Shila - Oxnard, CA
Hector was knowledgeable and identified the problem almost immediately. Once he received the part my washer was repaired
Response from Appliance Repair Specialist:
Hello Shila, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Replace door gasket
John - Camarillo, CA
Response from Appliance Repair Specialist:
Hi John, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Great Service, Would Definitely Recommend
Ruben - Bakersfield, CA
We got a call 30 minutes prior to arrival, it was in the window of time promised, it was quick and the repairman didn’t make a mess. In summary: On time Quick Efficient Clean What more could you ask for?
Response from Appliance Repair Specialist:
Hi Ruben, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Performance as agreed.
Thomas - Thousand Oaks, CA
Performance as agreed.
Response from Appliance Repair Specialist:
Hi Thomas, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Good service
Lore - Terra Bella, CA
Response from Appliance Repair Specialist:
Hello Lore, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Manouchehr.
Manoucher - Los Angeles, CA
Great service.
Response from Appliance Repair Specialist:
Hello Manouchehr, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Service
Elizabeth - Acton, CA
Patrick did a great job . He gets the 5 stars for service. But the office did not call me to tell me he was not coming on Monday. And I they could not explain what he was going to do. As for price this was under warranty.
Cassie
Cassie - Bakersfield, CA
Response from Appliance Repair Specialist:
Hi Cassie, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Great service
Carrie - Bakersfield, CA
Technician was knowledgeable and had all the parts on hand, so the job was able to be completed the same day
Response from Appliance Repair Specialist:
Hello Carrie, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Aaron Alone has given us great service
Jim - Simi Valley, CA
Our high end Whirlpool Refrigerator has been a lemon since 2 months after we bought it from Home Depot. It has needed major repairs 10 times by 3 different companies over the last 3 years including this company. Aaron is the last technician out here to repair it again. He is honest, gives a understandable explanation of what is wrong and does the job right! He is the only technician I will want working on my refrigerator the next time it goes out! And unfortunately, it will.
Response from Appliance Repair Specialist:
Hello Jim, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and technician, we look forward to working with you in the future.
Great technician
Jacob - Bakersfield, CA
Response from Appliance Repair Specialist:
Hi Jacob, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Judy - Bakersfield, CA
Very helpful
Response from Appliance Repair Specialist:
Hi Judy, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Great service
Daissy - Los Angeles, CA
Great customer service
Response from Appliance Repair Specialist:
Hello Daisy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Fantastic customer service
Violet - Upland, CA
Response from Appliance Repair Specialist:
Hello Violet, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
excellent
Rhonda - Perris, CA
very good at his job took the time to explain things
Response from Appliance Repair Specialist:
Hello Rhonda, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Excellent Service!!
Holli - Thousand Oaks, CA
Very helpful technician and he went above and beyond to answer our questions during our warranty repair.
Response from Appliance Repair Specialist:
Hi Holli, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Great Service
Lucinda - March Air Reserve Base, CA
Tech came right on time and was very knowledgeable and helpful.
Response from Appliance Repair Specialist:
Hi Luci, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Professional
Alex - Riverside, CA
Response from Appliance Repair Specialist:
Hello Alex, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Super Billy Johnson
Chester - Los Angeles, CA
My experience with Billy Johnson was Super! Billy showed up midway during the time window. He was very professional looking. He listened to my information and effected the repair to my refrigerator very quickly. The U.S.A. needs more folks like him. I just wish he wasn't so busy that they couldn't schedule him to come sooner.
Response from Appliance Repair Specialist:
Hello Chester, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Good service knowledgeable
Viola - Hesperia, CA
It was obvious Tyler knew his job very well.
Response from Appliance Repair Specialist:
Hi Viola, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Hector was very knowledgeable and professional
Denise - Oxnard, CA
overall the total experience was convenient and professional. Cost was less than we expected and Hector was great!
Response from Appliance Repair Specialist:
Hi Denise, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Great service love it
Miguel - Santa Clarita, CA
I really love the service
Response from Appliance Repair Specialist:
Hello Miguel, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Nice specialist
Adeliade - Simi Valley, CA
He knew what he was doing and didn’t try and snow me
Response from Appliance Repair Specialist:
Hello Adeliade, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Ray
Ray - Santa Clarita, CA
Raymond was extremely good and is a great asset to your company
Response from Appliance Repair Specialist:
Hi Ray, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Great Repairman
David - Thousand Oaks, CA
Response from Appliance Repair Specialist:
Hello David, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Great Service and Fast!!!
Maria - Bakersfield, CA
Response from Appliance Repair Specialist:
Hi Maria, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Good service
Benjamin - Upland, CA
Technician make a good decision of what will fix the problem
Response from Appliance Repair Specialist:
Hi Benjamin, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Service was good
Jaime - Madera, CA
On time , polit and professional
Response from Appliance Repair Specialist:
Hello Jaime, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Great Troubleshooting
Cortez - Palmdale, CA
Tech did not properly troubleshoot my dryer. I did my own troubleshooting after he left, and found the real problem. My gas line was bent, which did not allow enough gas to flow to the dryer. But was quoted a $500 fix it price for some part that I did not need.
Response from Appliance Repair Specialist:
Hello Cortez, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great service
Erika - Burbank, CA
Response from Appliance Repair Specialist:
Hi Erika, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Pleasant
Sheryl - Santa Clarita, CA
Awaiting response re: additional plumbing needed. Arrived on a Holiday.
Response from Appliance Repair Specialist:
Hello Sheryl, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
perfect
Lance - Westlake Village, CA
Excellent
Response from Appliance Repair Specialist:
Hi Lance, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Refrigerator Repair
Omar - Bakersfield, CA
Response from Appliance Repair Specialist:
Hello Omar, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
great service
Michael - Palmdale, CA
Response from Appliance Repair Specialist:
Hi Michael, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Bill did a great job and provided awesome service
Matthew - Tracy, CA
Response from Appliance Repair Specialist:
Hello Matthew, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Great service
Gwendolyn - Santa Clarita, CA
repairmen was very pleasant and did the best job.
Response from Appliance Repair Specialist:
Hi Gwendolyn, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Poor personality
Walterine - El Monte, CA
My service time was scheduled between the hours of 12pm-3pm I did not receive a call regarding the appointment until abt 3:10pm telling it would be another 60 min. Before he would arrive. He finally arrived around 4:30pm with a very bad attitude. I left him to fix the dryer which he did do. Really did not care for this technician.
Response from Appliance Repair Specialist:
Hello Walterine, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great service
Tania - Bakersfield, CA
Response from Appliance Repair Specialist:
Hello Tania, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Very happy with the service appointment
Cyril - Los Angeles, CA
The repairman was friendly, efficient and instructive ; gave general advice in addition to the specific issue. Not related to the repairman: disappointed that the earliest appointment was 1 week after the breakdown. Cost is irrelevant because still under 1-year guarantee.
Response from Appliance Repair Specialist:
Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Good service but inconvenient service times
Jorge - Santa Maria, CA
Response from Appliance Repair Specialist:
Hello Jorge, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Good service
Meiling - Los Angeles, CA
Too long wait for appointment time
Response from Appliance Repair Specialist:
Hello Meiling, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Awesome Quick Repaire
Amy - Oceano, CA
James was very efficient. Knew what he doing & fixed our oven quickly. He brought up a plastic piece to protect our flooring as well when he had to move it out. Thanks!
Response from Appliance Repair Specialist:
Hi Amy, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Outstanding service
Ariela - Calabasas, CA
Jesus was extremely professional, friendly & was able to resolve the problem right away. Extremely happy with the customer service experience, I will definitely recommend your company!
Response from Appliance Repair Specialist:
Hello Ariela, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Great service
Cathlyn - Porterville, CA
Really helpful
Response from Appliance Repair Specialist:
Hi Cathlyn, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Very Helpful
Richard - Moorpark, CA
Aaron is a very knowledgable and helpful technician. Nice guy.....
Response from Appliance Repair Specialist:
Hi Richard, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
None
Leslie - Bakersfield, CA
Response from Appliance Repair Specialist:
Hello Leslie, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Dishwasher working right
Carmen - Templeton, CA
Jorge did an excellent job fixing the dishwasher that needed a new pump. Would have been 5 stars but he was a no show at last appointed service time.
Response from Appliance Repair Specialist:
Hi Carmen, Thank you for your business and positive review. We are happy to hear you had a good experience with our company.
Edison
Edison - Lompoc, CA
Excellent
Response from Appliance Repair Specialist:
Hi Edison, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Melissa
Melissa - Bakersfield, CA
Pleasant personality, efficient and thorough
Response from Appliance Repair Specialist:
Hello Melissa, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Diane
Diane - Madera, CA
Excellent service
Response from Appliance Repair Specialist:
Hello Diane, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Great Service
Michael or Glenda - Bakersfield, CA
Response from Appliance Repair Specialist:
Hi Michael, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Sandy
Sandy - Bakersfield, CA
Response from Appliance Repair Specialist:
Hello Sandy, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Warranty service well worth the price
Christine - Camarillo, CA
This was a Home Depot extended warranty repair, which turned out to be not-a-repair as Jesus determined there must have been a plug in my washer's drain hose, not leakage from the bottom of the machine. Jesus arrived on time, was thorough, completed the testing/work quickly and efficiently. I appreciated the time he took to investigate the problem.
Response from Appliance Repair Specialist:
Hi Christine, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Repair Specialist
Kenneth - Santa Maria, CA
Very pleased with James. Made repairs quickly and was knowledgeable about my washer. He was courteous, friendly and didn't leave a mess.
Response from Appliance Repair Specialist:
Hello Kenneth, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Omg NEVER AGAIN
Janice - Bakersfield, CA
Tech wouldn't listen was disrespectful, didn't diagnose or fix and of the problems including the one's he caused since his last visit THEN JUST WALKS OFF THE JOB and closed the ticket because he wasn't getting paid. The management did NOT send another tech or resolve the problem and it was covered through extended warranty.
Response from Appliance Repair Specialist:
Hello Janice, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Excelent service
Jose - Atascadero, CA
George the technician was great! He was knowledgeable and outstanding customer service
Response from Appliance Repair Specialist:
Hi Jose, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Melinda
Melinda - Santa Maria, CA
James was great! On time, friendly and efficient.
Response from Appliance Repair Specialist:
Hi Melinda, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
He was knowledgeable and explained things well, had u had someone like him before maybe maybe the problem would of been taken care thank u
Pat - Madera, CA
Good service from him
Response from Appliance Repair Specialist:
Hello Pat, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Terrible scheduling
James - Phelan, CA
They have very little respect for their customers and the fact that maybe we have jobs and aren't sitting around all day waiting for a repairman to come. They changed time of day for service the night before and they cannot call ahead of time to communicate what time they'll arrive. A computer will call to give a 30 minutes heads-up,but then they showed up an hour later. I find this to be completely unacceptable.
Response from Appliance Repair Specialist:
Hello James, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great Job!
Derrick - Ventura, CA
Response from Appliance Repair Specialist:
Hi Derrick, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Darryl
Darryl - Bakersfield, CA
Response from Appliance Repair Specialist:
Hello Darryl, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Great !
Bernardo - Bakersfield, CA
Great!
Response from Appliance Repair Specialist:
Hello Bernardo, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business. Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Deborah
Deborah - Phelan, CA
Response from Appliance Repair Specialist:
Hello Deborah, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Home owner
Karen - Madera, CA
It was under warranty
Response from Appliance Repair Specialist:
Hello Karen, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
great service
Nancy - Palmdale, CA
Patrick was very knowledgeable of what he was doing, competed the service fast, and took precaution not to damage parts removed to do the job. Was very pleased with his service.
Response from Appliance Repair Specialist:
Hi Nancy, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Great job!
Brad - Paso Robles, CA
My technician provided professional, fast service, and no mess! Great job!
Response from Appliance Repair Specialist:
Hello Brad, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Great Service
Ana - Los Banos, CA
He did an awesome job and did the job fast. I was very satisfied
Response from Appliance Repair Specialist:
Hello Ana, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Fast service
Holders AC & Heating - Bakersfield, CA
They were great, easy to schedule with and they confirmed my appointment prior to and the day of service.
Response from Appliance Repair Specialist:
We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Very Smart!
Linda - Simi Valley, CA
Good personality very helpfull knows his business! Took log time to get Appointment !
Response from Appliance Repair Specialist:
Hi Linda, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Great service
Gerry - Fresno, CA
Repairman that came out seemed very knowledgeable and was friendly. Had our washer fixed in no time.
Response from Appliance Repair Specialist:
Hi Gerry, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
So far, so good!
Kelsey - Palmdale, CA
The technician arrived sooner than expected. Repaired the washer and completed the job in less than half hour. So far it's working well.
Response from Appliance Repair Specialist:
Hello Kelsey, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Great Service
Jarrett - Visalia, CA
Response from Appliance Repair Specialist:
Hello Jarrett, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Kim
Kim - Moreno Valley, CA
Excellent Service
Response from Appliance Repair Specialist:
Hello Kim, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Good service
John - Modesto, CA
Good service
Response from Appliance Repair Specialist:
Hi John, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Great service
Alexander - Bakersfield, CA
Jim was amazing! He went above and beyond to fix my dryer. He noticed that the reason my belt went out so quickly was because the side of my dryer was dented and fixed that as well. In my experience, most people would just fix the problemt that they came for and leave. He was also very friendly and made my son’s day by giving him a mini flashlight. He was top notch!
Response from Appliance Repair Specialist:
Hi Alexander, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
On time!
Stephen - Thousand Oaks, CA
Aaron is the best... took time to answer our questions and is extremely professional. Thanks again!
Response from Appliance Repair Specialist:
Hello Stephen, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Jesus was delightful!
Elizabeth - Oxnard, CA
Response from Appliance Repair Specialist:
Hi Elizabeth, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Outstanding Service
Gary - Los Angeles, CA
Michael arrived on time, very knowledgeable, great customer interaction. He did outstanding job very happy with the service.
Response from Appliance Repair Specialist:
Hello Gary, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Great service!
Kathryn - Rialto, CA
Tyler was prompt and fixed problem quickly. He is a very nice young man.
Response from Appliance Repair Specialist:
Hello Kathryn, We appreciate your kind words and are happy to hear you had a 5 star experience with our company. We look forward to working with you in the future!
On time!
Ernest - Santa Maria, CA
Response from Appliance Repair Specialist:
Hello Ernest, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Prompt courteous service
Ed - Templeton, CA
George was able to diagnose and fix my dishwasher problem quickly and efficiently.
Response from Appliance Repair Specialist:
Hello Ed, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Great service
Noha - Glendora, CA
Very professional, helpful, and fast service.
Response from Appliance Repair Specialist:
Hi Noha, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
good job
Suzette - Mariposa, CA
He is a good repair person
Response from Appliance Repair Specialist:
Hi Suzette, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Warranty Service
Wendy - Atascadero, CA
New Electrolux dryer rattled from the start. Central Valley did what they could to try to fix the problem but it seems to be inherent in this dryer model. Returning dryer for a better product. No complaints with Central Vallley Appliance.
Response from Appliance Repair Specialist:
Hello Wendy, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Did a good job
Janet - Hesperia, CA
Response from Appliance Repair Specialist:
Hi Janet, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Great Service
JCH - Lompoc, CA
New Dishwasher broke, was under manufactures warranty, James ordered the part, and installed when it came in. No hassles, no problems.
Response from Appliance Repair Specialist:
Hi James, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Mary
Mary - Bakersfield, CA
Very professional. Let us know exactly what was wrong, and ordered the correct parts and we were back in working order very fast.
Response from Appliance Repair Specialist:
Hello Mary, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Repair Tech
Lorriane - Moreno Valley, CA
Service was awesome
Response from Appliance Repair Specialist:
Hello Lorriane, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Very Professional
John - Ojai, CA
The repair was covered under warranty.
Response from Appliance Repair Specialist:
Hi John, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
On it
Terry - Westlake Village, CA
The tech the company sent was on it! He called to tell me he was on the way! He arrived and got right to work! Fixed the problem in 15 minutes and then checked both fridge and freezer to see if we had any other concerns. Very nice man. I would have him back to fix any future issues with all appliance concerns.
Response from Appliance Repair Specialist:
Hello Terry, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Great Service
Kevork - Los Angeles, CA
We were referred to Appliance Repair Specialists through Jenn Air, Repair Specialist Mike arrived to our house to replace the ice maker, he was on time, very professional and courteous.
Response from Appliance Repair Specialist:
Hi Kevin, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Great service
Susan - Bakersfield, CA
The repair specialist was very knowledgeable and helpful. He also showed up on time sand was very personable.
Response from Appliance Repair Specialist:
Hi Susan, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Gary - Livingston, CA
Great repairman and he was friendly. Knowledgeable with the repair
Response from Appliance Repair Specialist:
Hello Gary, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Never again
Robyn - Thousand Oaks, CA
The time frame was 10-1. Never a call from him or your company. As I'm on hold with your company he arrives at 1:20, no apology or explanation. Also, when I made the appointment I was told you would call with the estimate of an expensive part. Never a call from anyone. The repairman left still without an reason, an apology. Still charged the $75 fee and the cost for the part (we didn't know how much) and hopefully we will never need your company's assistance again.
Response from Appliance Repair Specialist:
Hello Robyn, Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Dishwasher repair
Charles - Merced, CA
The company did an incredible job of repair
Response from Appliance Repair Specialist:
Hi Charles, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Great service
Bernie - Santa Maria, CA
The service was fantastic. Although I think the scheduling needs work. Twice I’ve used your services and both times multiple rescheduling on your end occurred, which was very inconvenient on my end.
Response from Appliance Repair Specialist:
Hi Bernie, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Way Overpriced!
Eleanor - Los Angeles, CA
Communications with this company were very poor. I was scheduled for an appointment and it was a no-show. It took them a long time to figure out and explain why they didn't cancel. Then when repair was made, I was charged for service call and repair and materials.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are sorry that you weren't satisfied with your experience. If you would like to speak with us more in depth about this manner, please feel free to email us at customerservice@ars.repair. We appreciate your time and business.
Great service
Roberta - Porterville, CA
Fixed fridge in a short time
Response from Appliance Repair Specialist:
Hello Roberta, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Cheryl Schwab
Cheryl - Beverly Hills, CA
Good
Response from Appliance Repair Specialist:
Hi Cheryl, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Amazing employee.
Rebeca - Bakersfield, CA
Person was great, knowledgeable, friendly.
Response from Appliance Repair Specialist:
Hi Rebeca, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Great service
Abdull - Bakersfield, CA
Response from Appliance Repair Specialist:
Hello Abdull, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service went beyond expectations
Cathy - Escalon, CA
Response from Appliance Repair Specialist:
Hi Cathy, Thank you for the awesome review! We strive for such service and we are more than happy you had a pleasant experience. Thank you for your time and business.
Greg
Greg - Oxnard, CA
Response from Appliance Repair Specialist:
Hello Greg, Thank you for your business and positive review. We are happy to hear you had a great experience with our company and we look forward to working with you in the future.
Great service, friendly technician
Andy - Dos Palos, CA
Knowledgeable and friendly service
Response from Appliance Repair Specialist:
Hi Andy, We appreciate your kind words and are happy to hear you had a 5 star experience with our company! We'd love to work with you in the future and provide you with the same service you had with us again.
Excellent service
Amelia - Los Angeles, CA
Response from Appliance Repair Specialist:
Hi Amelia, Thank you for taking the time to respond to our review request! We appreciate your positive review and are happy that you've had a great experience with our company. We look forward to working with you in the future.
Great Service
Craig - Santa Clarita, CA
Michael was very professional and provided great service
Response from Appliance Repair Specialist:
Hi Craig, We are happy you had a great experience with our company. We appreciate you taking the time to review your service with our company! Thank you for your time and business.
Fast
Jeremy - Los Angeles, CA
Fast and professional. Diagnosed and fixed the issue in a jiffy.
Response from Appliance Repair Specialist:
Hi Jeremy, We are excited to hear that you had a wonderful experience with our company! We are glad to know your appliance is up and running, thanks for your time and business.
Late arrival, but great service.
Cesar - West Covina, CA
Technician very knowledgeable
Response from Appliance Repair Specialist:
Hi Cesar, Thanks for responding to our review request. We appreciate your feedback. If there is anything we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
James G.
DRYER MAYTAG MGD8200FW0 "F4/E3 code stored, restricted air flow. Thermal fuse open, replaced defective fuse and advised customer that vent should be cleaned professionally.Tested ok ; used 1 3392519 ("
Jim S.
DISHWASHER KITCHENAID KDTM404ESS3 Wrong part was ordered. The leak was coming out of the float switch. Removed float switch and moved the gasket to the inside liner. On the outside I used silicone to make a separate gasket. Ran uni. All tested ok
Raymond D.
DISHWASHER WHIRLPOOL WDF330PAHS5 "Upon arrival cx states unit does not drain, found clogged air gap. Cx needs a plumber, informed apartments of issue. Unit functions as designed."
Andy H.
DISHWASHER KITCHENAID KDTM354DSS5 Needs rack ; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Rod H.
WASHER MAYTAG MVWX655DW2 Washer wobbles and shakes tripping on condition resultant conditions are not explained in any product guides Found leveling foot never adjusted by vendor.’s installer.Corrected and as designed op returned
Rod H.
DOUBLE OVEN KITCHEN AID K0DE500ESS05 Kitchen timer does not operate.....does not count downConfirmed consumer did not understand operators guideTimer operation as designed
Marshall L.
DISHWASHER WHIRLPOOL MDB9959SKZ0 Found bad drain pump rr for new drain pump.; ordrng 1 W11497943 (DRAIN PUMP)
Enrique R.
WASHER WHIRLPOOL MVWX655DW1 "Installed new central electric , performed calibration . All functions tested normal , no leaks."
Marshall L.
WASHER MAYTAG MVWX655DW2 Found F2 e1 error code unit needs new control board rr for board.; ordrng 1 W11419215 (CONTROL )
Andy H.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Freezing food on top shelf, adjusted and added gumseal to damper tested unit working good. Called techline sr#7729267740"
Marshall L.
M/W OTR WHIRLPOOL WMH31017HS6 Found rattling hood fan rr for new hood fan; ordrng 1 W11441128 (HOOD FAN)
Marshall L.
DISHWASHER WHIRLPOOL KDTE234GPS Installed new pannel test run complete everything working properly job complete.
Timothy J.
FREEZER WHIRLPOOL WRS571CIHZ01 "Installed new door that other tech ordered 2 months ago. Noted as I was doing this the metal guard that protects the connections to the door was severely bent. Found that because of this a majority of the wires that come from the cabinet to the back of this box had the insulation ground off exposing the internal conductors. If there are any spills, the dispenser leaks or any of these wires come in contact with each other or the chassis it is likely to take out the control. When I put on the new door the upper RH side of the FC door did not seal. Checked the cabinet and found it was not square. The difference between the twin cross measurements was off by about an inch. Tried adjusting the front stops but this made the unit unstable before it closed the gap. The old doors connection that goes through the hinge was damaged upon removal so the old door could not be reinstalled. I was able to get the door to seal by allowing slack in the upper hinge. Che
Patrick C.
RANGE JENN-AIR JES1750FS1 Needs main control put display in and nothing. 120 going to main control ; ordrng 1 W11295990 (cntrl-elec)
Chris M.
DRYER WHIRLPOOL WED4815EW1 "Customers issue is clothes would not dry. After troubleshooting I found a heating element to be defective ordering parts needed to fix; ordrng 1 279838 (element,heater) and 1 WP3387134 (thrmst-fix) and 1 WP3977767 (thrmst-fix)"
J.E. T.
DRYER MAYTAG MGD5500FW0 Cycled unit and found burning smell coming from belt due to bad support wheels and also very dirty cabinet. Dryer repair kit will have to be installed and cabinet must be cleaned informed customer and quoted for parts and labor 272.60 Customer agreed and will install And collect when parts arrive; ordrng 1 4392067 (dryer repair kit) and 1 W11156832 (door)
J.E. T.
WASHER WHIRLPOOL MVWC565FW Cycled unit and found unit not draining. Check pump and windings are good. Check control board and found loose connection on control board. Secure connection control board and reset the unit unit now draining properly and working as intended. Job completed
James G.
WASHER MAYTAG MVW6230HW0 Transmission is making a metal to metal scrapping noise ; ordrng 1 W11423758 (GEARCASE )
James G.
REFRIGERATOR KITCHENAID KRFF300ESS01 Bail arm sticking ; ordrng 1 4317943 (icemaker only) and 1 627792 (arm-shut)
J.E. T.
M/W OTR WHIRLPOOL YWMH31017HB3 Cycled unit and found door not closing properly causing microwave to shut off. Upon inspection found dent now allowing door to close Remove door and repaired it then re-tested unit unit not working as intended. Job complete
J.E. T.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cycled unit and found icemaker not producing any ice. Checked icemaker and found no water coming in proceeded to check water valve and found water valve had bad connection. Secured inlet valve connection and re-tested unit icemaker now filling with water and working as intended.Job complete
Marshall L.
REFRIGERATOR WHIRLPOOL WRS315SDHM05 Found bent fridge door door gasket not making contact with fridge wall rr for new door.; ordrng 1 LW11258450 (dor-fip)
James G.
WASHER WHIRLPOOL WET4024HW0 "Removed unit from closet, found sock stuck in drain outlet port. Removed sock, reinstalled unit and tested.Tested ok"
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 7729051350.This unit has been documented with techline. Customer needs to be refereed back to WPL cusotmer service.
Andy H.
REFRIGERATOR WHIRLPOOL WRT311FZDW "Not cooling, found compressor bad, replaced compressor kit and drier tested unit working good."
Francisco S.
RANGE WHIRLPOOL KSGG700ESS Checked unit found cx received burner from manufacturer. Burner ignites properly. Showed cx how to ignite burner properly. Unit working as designed.
Francisco S.
DISHWASHER MAYTAG MDB4949SDH3 "Checked unit found error code f8 e3, f8 e2, f3 e2 and f6 e4. Cleared codes and ran diagnostics multiple times same error codes came back. Contacted tech line they advised replacing drain pump and owi sensor. Provided estimate for cx. They will consider and call us back."
Francisco S.
REFRIGERATOR WHIRLPOOL KSSO42QTX00 "Checked unit found compressor not running. Found 120 vac on inverter and 5 vdc coming from control yet compressor not running. Also found gap on separator door chute. Shaft on ice maker dispenser motor corroded and there is evidence that water has gotten in motor. Ordering parts to complete repair. Door also makes clunking noise when opening and closing cx declined door repair at this time. Moving forward with cooling issue,separator and ice dispenser motor."
Francisco S.
MICROWAVE JENN-AIR JMW2427DS01 Removed and replaced console ui. Programmed model #. Unit now checks ok
John B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "5;1. Error code. The dishwasher is not washing, it has low water level, also it’s not pumping with the main motor. Ordering a part that I need.; ordrng 1 W10327249 (water inlet valve) and 1 W10620296 (detergent dispenser) and 1 W10917114 (pump&motor)"
Rod H.
MICROWAVE WHIRLPOOL KMBP100ESS02 Need to confer with wfcc tech line next daySched for that reason; schdld next appmnt for 11/12 THU !
Francisco S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Removed and replaced valve, tested ops n9 leaks and unit working as designed."
Francisco S.
WASHER WHIRLPOOL WGT4027HW0 Removed and replaced capacitor and harness. Unit now checks ok.
Irvin F.
REFRIGERATOR KITCHENAID KRFC704FPS01 Replaced components. Powered and test unit failed. The compressor has a hi pitch failed compressor. ; ordrng 1 W11107278 (compressor)
Rod H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Won’t drain installedLowe’s and plumber had been out and could not determine issue foun slow drain at airgap and discovered drain system on product restricted in check valve. Corrected.......now as designed op had returned.No leaks no washability issues.
Irvin F.
DRYER WHIRLPOOL NED4655EW1 "Cx says the dryer is not rotating. Confirmed. The motor pulley sheered off. The belt is frayed and is going to break. Replaced motor pulley, and dryer repair kit. All ops normal. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Joe M.
REFRIGERATOR KITCHENAID KRFC704FSS01 Unit needs a inverter I need to contact whirlpool tomorrow on this job ; ordrng 1 W11336586 (INVENTOR )
Tyler F.
WASHER WHIRLPOOL WTW5000DW1 "Customer stated that unit making a lot of noise. Is leaking water and oil. Will not wash or spin clothes. Found gear case is leaking. Found error code for shifter. Unit will not agitate and the wash plate is stripped. Basket is loose and worn out. Ordering gear case, cam, belt, motor, shifter, capacitor, basket, and wash plate.; 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W10913953 (actuator) and 1 W11283592 (motor-drve) and 1 W11395618 (CAPACITOR ) and 1 W11454734 (GEAR CASE) and 1 WPW10006384 (drive belt)"
Joe M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Units damper assembly is staying open causing it to let to much cold air into the refrigerator . Ordering part.; ordrng 1 WPW10196393 (damper control assy)
Chase F.
WASHER WHIRLPOOL WFW6620HC0 "Cx concerned unit throwing code and having trouble trying to drain. Ran through service diagnostics. Received no error codes. Unit ran through all tests with no failures, job complete. Instructed cx on how to properly function unit. All ops now testing out normal."
Kenneth M.
WASHER WHIRLPOOL WTW5005KW0 Installed cam belt and motor. Tested unit. Unit is working properly.
Joe M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Unit is not sealing right due to door gasket not fitting. On this unit the door should be replaced with the gasket already on it ; ordrng 1 LW10599404 (dor-fip)
Tyler F.
FREEZER WHIRLPOOL WZF34X20DW01 "Customer into sealed system vacuumed down and charged with Freon. Tested all works good at this time.; used 1 AF1200 (TUBE EXTENSION), and 5 R134A (REFRIGERANT ) from stock"
Irvin F.
DRYER WHIRLPOOL WED7500GW0 Cx says the door is popping open during operation. The catch is broken on one side. ; ordrng 1 279570 (catch door dryer)
Cesar H.
DRYER MAYTAG MGDB955FC0 Replaced control and thermistor eliminated all codes control is sending power to ignitor. During test found flame came on once and never came back on voltage trace revealed failed radiant heat sensor ; schdld next appmnt for 11/13 FRI !
James G.
DRYER WHIRLPOOL WGD4850HW0 Replaced gas valve due to gas leaking. Also replaced plug for burner inspection.Tested ok
Rich S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Defrost issue. All parts which would be pre edited are exparts. Ordered thermistor.Customer is defrosting unit.Send local tech please.; ordrng 1 W10902214 (thermistor)
Timothy J.
RANGE KITCHENAID KFGG500EWH2 Bottom trim bent.; ordrng 1 W10334003 (trim-door)
Joe M.
WASHER WHIRLPOOL WTW5000DW1 Motor pulley had fallen off bottom of machine causing unit to be unable to spin or agitate. This is another repair on this unit I suggest replacement if unit keeps having issues due to prior history. Placed pulley back onto unit correctly and unit began to function as designed.
Mitch l.
DRYER WHIRLPOOL WGD8000BW0 Upon arrival customer stated she has had her unit vent cleaned and is not heating. Tested unit and found unit is igniting the flame turns off found unit to have bad gas coils and flame sensor.; ordrng 1 694540 (main coil) and 1 WP338906 (sensor)
Rich S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Compressor sent was damaged and all stubs open. Tapped system, in a vacuum. Found leak at process line. Installed dye drier. Pulled a vacuum, held vacuum 10 min..Charged system ran 10 minutes.Pulled evap. cover inspect all visible areas for dye. None present at this time."
Jack R.
MICROWAVE WHIRLPOOL KOCE500ESS09 Found the unit is also having control problems as well. Ordering new control panel board and will replace both switches when apart; ordrng 1 W11040195 (cntrl-elec)
Jack R.
REFRIGERATOR KITCHEN AID KRFF507ESS00 Found the fridge is not getting cold enough. Found fan in not working in cabinet upper. Need to order. ; ordrng 1 W10633627 (motor-evap) and 1 WPW10389152 (support)
Mitch l.
REFRIGERATOR KITCHENAID KRSC503EBS01 Upon arrival customer stated unit ice maker is broken. Found broken ice maker removed and replaced ice maker tested unit is now functioning properly at this time of service.
Jack R.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Found evaporator fan is not turning on. Going to change out thermistors also. ; ordrng 2 W10316760 (thermistor)s and 1 W10323459 (thermistor) and 1 W10723753 (fan asm,evaporator) and 1 W10902214 (thermistor) and 1 W11098695 (fan-scroll)"
Mitch l.
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Removed and replaced valve tested unit is now functioning properly at this time of service.
Mitch l.
COMPACTOR KITCHEN AID MODEL I’m unable to remove unit due to shaft being down and customer having proper mounting screws installed unable to access them without damaging home or unit informed customer that I do not want to pull unit out and chance damaging cabinetry or unit informed customer to have this taken care of to allow me to uninstall unit to properly diagnose. Did not charge service fee will charge service fee when I return to diagnose unit. Customer will call to reschedule when they are able to get this taken care of.
Jonathan B.
DRYER WHIRLPOOL WGD5000DW3 Found Blockage in lint trap Remove blockage tested unit and is working properly
Antonio D.
REFRIGERATOR MAYTAG MFX2876DRM02 Need fresh food evaporator motor. Ordered part WPW10389152 support W11087438 motor evaporator ff.; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support)
Jonathan B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Found defective door flip fix defective door flip tested unit is working properly
Antonio D.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Both gaskets are broken again peeling off. Client is upset. This is not abuse. Gaskets are defective. Ordering both ff. Gaskets and will return to complete the job. For now refrigerator is cooling since unit was defrosted last service. Client is ok to return on Monday to complete the job.; ordrng 2 W10688387 (gasket-fip)s
Cruz B.
WASHER WHIRLPOOL WTW5000DW3 "Fixed- installed all new parts (belt, gearcase, pulley shield, wash plate) calibration test pass, auto test pass as well, no codes, no leaks, the appliance is working as designed, cx ok repair."
Chase F.
DRYER WHIRLPOOL WGD6620HC1 Cx concerned unit is not heating at all. Ran through service diagnostics. Found unit not heating. Receiving 120v to ignitor but will not engage. Ordering ignitor. Will order other thermostats just Incase.; ordrng 1 279311 (IGNITOR ) and 1 W10909685 (THERMAL FUSE) and 1 WP338906 (FLAME SENSOR ) and 1 WP3391912 (HI LIMIT THERMOSTAT) and 1 WPW10328463 (COIL)
Antonio D.
WASHER MAYTAG MVW6230HW0 Checked unit in diagnostics and found no error codes. Checked hoses and tested cycles. No leaks detected at this time. Washer operates per mfg.’s specifications.
Chase F.
WASHER MAYTAG MVWB765FW0 "F0e3, F8e1, Cx concerned unit will not co plate cycle and gives them LF code indicating low fill. Put through diagnostics and unit gave no fill long fill error code. Faulty water valve. Ordering valve. ; ordrng 1 W11165546 (VALVE)"
Antonio D.
MICROWAVE WHIRLPOOL WML75011HZ Per Kathy at tech line. Some air will escape through front vent since it is not air tight seal. This is normal but most of the air is vented through the vent connected to the roof. Operates per mfg.’s specifications. Explained to client.
Chris M.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 On today’s visit found icemaker not producing ice also when would shut freezer door would hear a gurgling sound coming from the back. Ran test on icemaker found motor to be stuck then I cleared drain line on backside of unit Noise went away ordering icemaker will return when part comes in; ordrng 1 W10873791 (icemaker)
Hector Z.
WASHER WHIRLPOOL WTW5000DW3 Customer was complaining of washer been noisy during spin cycle. I checked the unit and I found a worn out drive belt. Replaced Drive Belt (W11239857). Tested ok.; used 1 W11239857 (DRIVE BELT) from stock
Antonio D.
WASHER WHIRLPOOL WTW6340WW Drain pump is defective. Needs new drain pump.client will decide if she wants it repaired.
Jonathan B.
WASHER WHIRLPOOL WTW7500GC2 Found defective valve. F8 e1 error.; ordrng 1 W11130239 (housing)
James M.
DISHWASHER WHIRLPOOL WDT970SAHV0 Found unit with broken adjusters on top rack causing rack to fall against door and open during cycle. Ordering new adjusters. Will return when parts arrive. ; ordrng 1 W10712395 (adjuster)
Chase F.
WASHER MAYTAG MVWB865GW0 Installed new valve. Retested and unit passed all tests with no failures. Unit now working by design. Job complete.
Chris M.
WASHER WHIRLPOOL WTW5000DW3 "On today’s visit I entered washer into diagnostics received a F8E1, F0E5. Which is a off-balance and a long fill error code. I ran system test cycle right one unit we go into a spin and make a loud screeching sound. Looked underneath washer found belt to be loose on pulley there’s no kind of Adjustments for that ordering parts listed to fix issue ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11239857 (belt)"
Timothy J.
WASHER WHIRLPOOL MVW6230HW0 Checked for faults and ran a service cycle. Belt slipping in spin.; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)
J.E. T.
WASHER MAYTAG MVWB835DW4 Cycled unit and found error codes F0E3 over load and F7E5 shifter isssue Checked rotor stater and shifter and found rotor very loose call lean shifter not to work properly. Reinstalled and secured rotor And we tested unit unit passed all test the time of service. Job complete
J.E. T.
DISHWASHER WHIRLPOOL WDTA50SAKZ0 Cycled unit and found unit not draining. Checked pump And pump is working as intended. Remove dishwasher from cabinet and found hose kink. Read tested unit and unit drained fine Informed customer that This is an install issue unit is working as intended. Job complete
Raymond D.
DISHWASHER KITCHEN AID KDTM404KPS0 "Upon arrival cx states unit not closing properly, found broken door strike, needs strike.; ordrng 1 W11090487 (DOOR STRIKE)"
Joe M.
WASHER WHIRLPOOL MVWC565FW1 Replaced drain pump still not working will need to come out with meter
Chris M.
WASHER WHIRLPOOL WTW7500GW2 Customer is having issues with new washer wasn’t functioning properly. On arrival I found washer full of water with clothes in it and unplugged. Removed clothes properly installed the drain powered unit back on was able to drain water out. Then put Unit into diagnostics received no error codes. Then calibrated unit and ran system test cycle all functions tested normal. Then instructed customer how to use her new washer and all the different functions of it. Unit is functioning as designed. Job complete
James M.
WASHER MAYTAG MVWX655DW1 "Inspected unit. During testing agitation only spun once, and spin never fully engaged. Ordering new motor and run capacitor and splutch. Also found cold side of water very little flow. Ordering new water valve. ; ordrng 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11127357 (housing) and 1 W11395618 (CAP)"
Hector Z.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer is concerned of refrigerator not producing ice, damaged door gaskets and freezer door not closing properly. I checked the unit and I found torn up all door gaskets as well worn out worn out freezer door rails. Ordered parts and rescheduled.; ordrng 1 12002497 (gear (left)) and 1 W10571967 (frz door gasket (gr)) and 2 W10830162 (gasket-fip)s and 1 W10884390 (icemaker) and 1 W11028221 (shaft) and 1 W11396033 (LIGHT SWITCH ) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10284684 (bracket) and 1 WPW10284685 (bracket)"
Hector Z.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer is concerned of fresh food compartment not cooling. I checked the unit and I found an iced up fresh food compartment evaporator. Ordered parts and rescheduled. ; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (cover-evap) and 1 WPW10389152 (support)
Irvin F.
DRYER AMANA NED4655EW1 Found broken belt. Replaced the belt. Noise is gone. All ops normal.
Hector Z.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "After replaced the Dispenser Solenoid the Solenoid still not working due to incomplete voltage supplied to it (Only 67 VAC), also unable to replace the Auger Motor because the Auger Motor Impeller is striped. Ordered parts and rescheduled.; ordrng 1 W10118612 (insert) and 1 W11043763 (cntrl-elec) and 1 WP67006341 (gasket) and 1 WPW10309864 (divider)"
Blake C.
WASHER MAYTAG MVWC565FW Diagnosed unit and found water valve to be broke ordered parts on 11-11 .
Francisco S.
REFRIGERATOR WHIRLPOOL KRFC704FSS01 Ordering parts needed to complete repair.; ordrng 1 W10518672 (nameplate) and 1 W10831951 (dor-fip) and 1 W11110292 (dor-fip) and 1 W11112889 (UI)
George Y.
WALL OVEN KITCHEN AID KOCE500ESS09 Found oven door gasket not sealing properly ok to order door gasket.dave to order seal need assistance.
Francisco S.
DRYER AMANA NGD4655EW2 "Unit was rocking as it ran. Leveled unit, it is now working as designed."
Chase F.
COOKTOP KITCHEN AID KCGS356ESS00 Cx concerned that unit is leaking gas. Had gas company come out and they confirmed leak coming from all lions and burners. Took off all burners and knobs and adjusted. Fasten down all valves. Retested and unit passed all test with no failures or gas leaks. Job complete.
Blake C.
DRYER MAYTAG MGDC465HW0 Diagnose the unit in the unit works fine and heat properly at this time top console is broke and bent need to order new. Ordered parts 10-21 doing work on 11-11. Replaced console and re tested the unit. Unit is still working properly at this time of service. Job complete.
Francisco S.
WASHER MAYTAG MHW6630HW1 Stacked unit found loose brackets that hold washer and dryer together. Tightened brackets and leveled unit. Entered diagnostics found no error codes unit working as designed.
Rod H.
DRYER MAYTAG MEDX655DW1 Door latch too tight consumer has hard time opening doorConfirmed.....adjusted door and as designed op returned
Francisco S.
OVEN WHIRLPOOL WOS51ES4ES Checked unit found issues with L2 incoming voltage. Reset breaker unit now working properly.
Rich S.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced icemaker. Ran diagnostics, operating as designed."
Rich S.
COOKTOP KITCHENAID KICU509XSS00 Replaced module and display. Operating as designed.
Rich S.
WASHER WHIRLPOOL WFW96HEAC0 "Replaced dispenser assm and flow meter. Ran diagnostics, passed. Operating as designed."
Rich S.
WASHER MAYTAG MVWC555DW0 Replaced struts an main control. Operating as designed.