Local Reviews
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Erick S.
REFRIGERATOR GE GSD2AGVLETS "Cycled unit and found condenser fan motor not running. Found broken connector causing it not to run,. Repaired connector and secured main harness. Retested it and it now running. Unit passed all tests. Job comp"
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Found center mullion off of track causing doors not seal. Removed and repositioned mullion and track. Secured both doors. Retested it and doors are now sealing. Job complete
Erick S.
RANGE FRIGIDAIRE FPGH3077RF "Cycled unit and found unit burner valve causing failure. Replaced valve, retested it and it passed all tests. Job comp ; used 1 5304506551 (VALVE) from stock"
Erick S.
DRYER AMANA NGD4655EW2 "Installed new timer on unit, retested it and it passed all tests. Job complete"
Dane K.
RANGE WHIRLPOOL WGG745S0FS Upon arrival the oven was not heating. Found igniter faulty. Removed and replaced igniter and tested unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL WTW5000DW Upon arrival the unit would not fill with water. Found water valve not activating when voltage was applied. Removed and replaced water valve and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL KSCS25INBL00 Upon arrival water valve was chattering when dispensing water. Removed and replaced water valve and tested unit. Unit functions normal now
Dane K.
DRYER AMANA NED4655EW1 Install timer and tested unit. Unit functions normal now
Dane K.
MICROWAVE KITCHENAID KMBS104ESS02 Removed and replaced control board and sensor and tested unit. Unit functions normal now
Dane K.
DRIYER GE GTD33GASKWW Upon arrival the unit was not heating. Found igniter not glowing. Igniter was getting 120 but would not go. Removed and replaced igniter and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MHW8200FC0 Upon arrival the fabric softener would pour out of the bottom of the dispenser. Installed parts provided by customer and tested unit. Unit functions normal now
Dane K.
DRYER WHIRLPOOL WGD8000DW4 Removed and replaced blower wheel and tested unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL WTW5000DW1 Installed drain hose and test3 unit. Unit functions normal now
Erick S.
DISHWASHER KITCHENAID KDTE104ESS "Found unit with 7-1 error code, and indicating heating failure, tested heating element and thermostat, both test okay. Control is failing. While in diagnostics found actuator stuck, not shifting, causing poor wash, sump will also need to be replaced.; ordrng 1 W10854225 (cntrl-elec)"
Dane K.
RANGE FRIGIDAIRE FFGF3012TWA "Installed harness, top and igniter and tested unit. Unit functions. Normal now."
Dane K.
WASHER WHIRPOOL WFW91590 Find arrival the unit was full of water and will not drain. Removed and replaced drain pump and tested unit. Unit functions normal now
Dane K.
WASHER GE GTW460ASJWW Upon arrival the agitator was broken. Removed and replaced all parts to agitator a assembly and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MHW6000XG1 Installed latch and tested unit. Unit exact same thing. Read diagnosed unit and found unit needs a motor control board. Quoted customer on motor control board and customer did not want to go ahead with the repair.
Dane K.
WASHER MAYTAG MVWC565FW Upon arrival unit was not washing well. Unit was not washing because of stripped agitator. Remove and replace agitator assembly and tested unit. Unit functions normal now
Erick S.
DRYER MAYTAG MGDB765FW Found drum seal intact but out of alignment. Reinstalled and secured drum seal. Retested it and it passed all tests. Job complete
Dane K.
REFRIGERATOR JENN-AIR JSC23C9EEM00 Corrected positioning of ice maker cover and level doors for a customer
Dane K.
DISHWASHER MAYTAG MDB8959SFZ0 Upon arrival the unit would not fill with water. Found the float switch jammed in a position. Released float switch and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWB835DW1 Removed and replaced control board and counsel and tested unit. Unit functions normal now
Erick S.
WASHER MAYTAG MVWX655DW Found drain pump not running due to bad connector at pump causing it not to spin. Repaired connector and secured it to main harness. Retested pump and it now draining. Unit passed all diagnostics tests with no errors Job complete
Dane K.
OVEN KITCHENAID KODE507ESS Upon arrival th lower oven was not cooking right. Found the temp sensor our of range. Removed and replaced sensor and tested unit. Unit functions normal now; used 1 WP74008369 (SENSOR- OV) from stock
Erick S.
WASHER MAYTAG MVWB835DC Cycled unit and found unit bad pump causing it not to drain. Replaced pump. Retested it unit is now draining and spinning. Job comReady to go back ; used 1 W10876600 (PUMP-WATER) from stock
Erick S.
DRYER MAYTAG MGDX700XW2 Installed new parts on unit. Retested it and it shorted control board. Board needs to be replaced.; ordrng 1 WPW10214009 (cntrl-elec)
Erick S.
DRYER MAYTAG MGDC300BW "Cycled unit and found bad timer causing it not to heat, also found unt making loud noise due to bad bearing on roller. Both parts will need to be replaced ; ordrng 1 4392067 (dryer repair kit) and 1 WPW10185981 (timer.)"
Erick S.
DRYER GENERAL ELECTRIC GTD65EBSJ3WS Part dent by manufacturer was incorrect.Found shorted inlet control thermistor causing it not power on unit will need new thermistor ; ordrng 1 WE4M398 (inlet control thermo)
Erick S.
DRYER WHIRLPOOL WGD7500GW Cycled unit and found unit with bad ignitor causing failure replaced ignitor. Retested it and it now cycles and heats. Job compReady to go back; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Bryan D.
RANGE WHIRLPOOL WFG320M0BS3
Erick S.
WASHER MAYTAG MVWB835DW Unit has bad slider causing failure. Unit will need new slider; ordrng 1 W10734521 (slider)
Dane K.
RANGE WHIRLPOOL WEE730H0DS "Upon arrival the front left burner was the only one operating. Two burners on the right hand side we’re not operating due to broken knob is not turning the switch. Rear left burner not operating because burner shorted out and took out infinite switch. Unit needs new infinite switch, new left rear burner, and two new knobs for right hand side.; ordrng 2 W10828837 (knob)s and 1 WPW10270604 (elmnt-surf) and 1 WPW10295048 (switch-inf)"
Bryan D.
WASHER/COMMERCIA WHIRLPOOL CAE2743BQ0 Removed and replaced control. Calibrated and tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech
Dane K.
DRIYER FRIGIDAIRE FFLG3911QW "Upon arrival unit was not heating. Found limiter and safety thermostat open. Unit needs new limiter and thermostat; ordrng 1 137032600 (limiter) and 1 5304406099 (thermostat,safety)"
Bryan D.
REFRIGERATOR KITCHENAID KSSC42FMS00 Removed and replaced UI board. Unit is functioning as designed. No dents dings or scratches caused by tech
Bryan D.
REFIRGERATOR WHIRLPOOL WRS571CIHZ01 Removed and replaced diffuser. Tested unit. Unit is functioning as designed. No dents dings or scratches caused by tech.
Bryan D.
WASHER/COMMERCIA WHIRLPOOL CAE2743BQ0 Removed and replaced drain pump. Unit was having a hard time entering diagnostics. Unplugged unit and re plugged unit in. Unit tested and functioned as designed.
Bryan D.
DRYER WHIRLPOOL WGD4815EW2 Cx states hearing noise while unit is running. Heard noise. Removed front and top panel. Found a bead sitting behind tub seal causing noise. Removed bead and reinstalled top and front panels. Tested unit. All noises are gone. Cx approves repair. No dents dings or scratches caused by tech.
Bryan D.
REFRIGERATOR WHIRLPOOL WUW35X15DS
Dane K.
RANGE - GAS HOT POINT RGB508PT3WH "Upon arrival PG&E had to tagged unit. Gas regulator leaking and I found corrosion on pilot assembly as well as tube going from regulator to pilot assembly. Unit needs new regulator, new gas supply to, and pilot assembly ; ordrng 1 WB19K26 (pressure regulator)"
Bryan D.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cx states ice dispenser is not working. Removed ice bin and found pieces of ice not allowing bin to properly align with auger motor. Removed small pieces of ice and instructed cx on how to properly insert bin. Cx approves repair at this time. Unit is functioning as designed. No dents dings or scratches caused by tech.
Bryan D.
MICROWAVE WHIRLPOOL WOC54EC7AS00 Removed and replaced mag cooling fan. Tested unit. unit is heating and functioning as designed.
Bryan D.
DRYER WHIRLPOOL GGQ9800PW1 Removed and replaced both gas coils. Also noticed a lot of backed up lint inside unit. Vacuumed lint and cleared any restrictions. Removed and replaced door switch and now unit is functioning as designed. Cx approves repair no dents dings or scratches caused by tech.
Bryan D.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cx states water is leaking in freezer. Inspected unit and found evap drain is clogged. Cleared all ice and drain. Inspected drain behind unit and no restrictions at drain are visible. Recommended Cx unplug unit to finish defrosting unit is functioning as designed. No dents dings or scratches caused by tech
Bryan D.
DRYER WHIRLPOOL WGD7590FW0 Cxvstates no power. Unit I’ll not power on. Checked for power at outlet found 120. Removed top panel and inspected UI found broken connector at UI on control. Removed and replaced control. Unit powered right up. Ran unit and unit is functioning as designed no dents dings or scratches caused by tech.
Bryan D.
OVEN KITCHENAID KODC304EBL00 Removed oven from cabinetry. Removed and replaced bottom oven thermostat. Reinstalled unit to cabinetry. Pre heated bottom oven to 350. Unit heated and functioned as designed. No dents dings or scratches caused by tech
Bryan D.
RANGE WHIRLPOOL WFG320M0BB0
Andrew P.
MICROWAVE KITCHENAID KMBP107ESS01 "Checked unit and it had proper voltage to control, checked voltage to UI and had 14vdc. Unit had bad UI. Removed and replaced UI and tested unit and it heated fine. Verified with Cx that unit works and heats. Cx ok’d repaired."
Aaron B.
REFRIGERATOR WHIRLPOOL ASI2175GRW00 Replaced the control and harness operations normal at this time
Aaron B.
WASHER MAYTAG MVWB835DW4
Aaron B.
WASHER MAYTAG MVWB765FW0
Aaron B.
RANGE WHIRLPOOL WFE550S0HZ0 Check the unit at the wall plug there is no 220 V there at the plug check to customers electrical panel to see if there’s a 220 V pop could not tell advise customer to get an electrician but there is no 220 V to the unit at the wall
Aaron B.
WASHER WHIRLPOOL WTW8500DC5 "Unit had a bad thermistor on the water valve , replaced the water valve tested operations normal now"
Aaron B.
DRYER MAYTAG MGDB755DW3
Aaron B.
WASHER MAYTAG MVWC416FW0 Unit has a stem on the agitator replaced tested ok at this time
Aaron B.
DRYER ELECTRIC MAYTAG MHW6000AW0 Replaced the door boot tested operations normal now
Aaron B.
RANGE AMANA AGR6303MFS0 "Did the test with meter 17 , 241 ppm co which is way less to the standard 800 unit passes at this time sending meter back"
Aaron B.
DRYER AMANA NGD4655EW2 "Replaced the door catch it was very hard , to open and close , operations normal after catch replaced and now opens easily"
Bryan D.
WASHER WHIRLPOOL WTW8040DW4 Cx states unit is not draining. And not cycling. Tried running diagnostics and unit would not respond. Ordering drain pump and control; ordrng 1 W10876600 (drain pump) and 1 W11182868 (CNTRL)
Bryan D.
OVEN KITCHENAID KSGG700ESS0 Cx states while baking she will her unit turn off and not re ignite just keeps clicking. Ran diagnostics got no error codes. Unit has a good ground. Inspe ted ignitor. And found broken wire on ignitor. Causing intermediate ignition. Ordering ignitor; ordrng 1 WPW10324262 (igntr-oven)
Bryan D.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Cx states fridge is freezing food on top shelve. Inspected diffuser and noticed spring controlling door as broken. Ordering thermistor and diffuser; ordrng 1 W11317276 (DIFFUSER ) and 1 WPW10384183 (thermistor)
Bryan D.
DISHWASHER KITCHENAID KDTE204GPS0 Cx states dw is not cycling. Ran dw and unit will only fill and drain no wash. Pump not engaging. Unit needs a new sump assembly. Ordering parts; ordrng 1 W11124384 (SUMP ASSEMBLY )
Aaron B.
WASHER WHIRLPOOL WFW85HEFW1 F8e3 f9e1 F3e1 Unit has a bad drain pump ordered parts ; ordrng 1 WPW10605427 (pump-water)
Aaron B.
REFRIGERATOR KITCHENAID KBFN506ESS01 Unit u I board was not responding to the touch and not able to set temps also the the center rail is not holding the left side door closed when opening the right side and closing ordered parts ; ordrng 1 W10732105 (rail-mulln) and 1 W10846767 (cntrl-elec UI)
Aaron B.
REFRIGERATOR WHIRLPOOL KRFC704FBS00
Aaron B.
WASHER MAYTAG MHW3505FW0
Aaron B.
REFRIGERATOR/TOP HAIER HRQ16N3BGS Unit fresh fan not working freezer is cold enough needs fan assembly and main board assembly ordered parts; ordrng 1 WR14X28441 (AIR TOWER) and 1 WR55X28427 (MAIN BOARD ASSEMBLY)
William L.
WASHER MAYTAG MVWB765FW3 "F0E3, checked code, ran calibration cycle, ran self diagnostic cycle, no code found, instructed cx that washer was over loaded. ran normal cycle to show cx normal water levels, unit operating as designed."
William L.
RANGE WHIRLPOOL WFG540H0ES1 "found front large burner not lighting consistently, ordered cast cap kit part W10881749 & burner head for large burners.; ordrng 1 W10881749 (cap-burner) and 2 WPW10515455 (burnr-head)s"
William L.
DISHWASHER KITCHENAID KDTE334GPS0 "found voltage to drain pump, removed debris from drian pump, ran test cycle , tested ok"
William L.
OVEN WHIRLPOOL WOC95EC0AB04 "tested temps in oven, found temps ok, found oven set to +20 degrees in calibration , set temps to +30 degrees off set. at cx request. unit operating as designed"
William L.
REFRIGERATOR WHIRLPOOL WRF757SDEH01
William L.
REFRIGERATOR AMANA ASI2575GRS01 "found temps in freezer high, adjusted temp control air balance damper to to allow freezer to get colder."
William L.
REFIRGERATOR KITCHEN AID KRFC302ESS00 "found unit operating as designed, instructed cx to pull freezer door open from center to avoid detaching magnetic ice bucket feature, refer cx to WP customer care for cleaning instructions."
William L.
REFRIGERATOR WHIRLPOOL WRX988SIBM01
William L.
OVEN WHIRLPOOL WOD51EC0AS05 "found no power to unit, reset breaker to unit, ran bake cycle, unit operating as designed"
William L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 adjusted left upper freezer tray slide rail. tested drawer functions tested ok
William L.
RANGE WHIRLPOOL WFG540H0ES1 "found burner lighting issues. ordred cap kit & burner heads; ordrng 1 W10881749 (cap-burner) and 2 WPW10515455 (burnr-head)s"
William L.
WASHER MAYTAG MVWB835DW3 "removed coins from wash plate area, ran self diagnostics & spin test, unit operating as designed"
William L.
RANGE WHIRLPOOL WEG745H0FS0 "replaced igniter assembly, ran bake cycle. temp dropped to 310 degrees before it relighted, ordered temp sensor for unit.; ordrng 1 W10833885 (sensor)"
William L.
ICEMAKER KITCHENAID KUIC18PNTS2 "Replaced water lines, ran test cycle, unit operating as designed"
William L.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Found no water in deli control compartment, unit building excessive frost on FF evap, unit shutting down interrmiently, cx resetting unit with breakers, ordered control brds & thermister update for unit.; ordrng 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W10902214 (thermistor)"
William L.
WASHER MAYTAG MVWX655DW1 "checked for codes, no codes found, tested Actuater shifting , tested ok, ran self diagnostics, unit operating as designed, cx hearing splush shift & lock in."
William L.
DISHWASHER WHIRLPOOL WDF510PAYSA "found open heater"
William L.
FREEZER WHIRLPOOL WRT518SZFM00 "Replaced cold control on unit. unit cooling at this , instructed cx to defrost unit."
Tyler F.
OVEN KITCHENAID KEBS278SBL04 Customer stated that the oven has an error code for the meat probe. Customer does not have the meat probe but both ovens have the meat probe jacks. ; ordrng 1 WPW10119142 (cntrl-elec)
Tyler F.
RANGE WHIRLPOOL WFE320M0EW Customer stated that the left front burner only the center is working. Removed and replaced element tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KSSC42QMS01 Customer stated that the display is turning on and off and changing temps. Ordering display in stock.; ordrng 1 W10839424 (cntrl-elec)
Tyler F.
RANGE WHIRLPOOL MGR6772BDW Customer stated that lower oven is not heating. Found failed igniter. Removed and replaced igniter tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL MVWC565FW1 Customer stated that unit will not drain and is making noise in the spin cycle. Found debris in pump. Removed and tested found gear case is making noise. Ordering gear case and cam kit needs to be transferred.; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)
Tyler F.
WASHER WHIRLPOOL WTW5000DW1 Wash plate would not come off. Need to order wash plate need to break wash plate.; ordrng 1 W10752283 (washplate)
Tyler F.
WASHER MAYTAG MVWC565FW1 Customer stated that the wash will not turn on. Found power to the unit but control will not turn on. Ordering main control.
Tyler F.
DISHWASHER KITCHENAID KDTM354DSS5 Removed and replaced sump again for defective part. Tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWC565FW0 "Could not remove agitator need to break to remove basket. Ordering agitator in stock.; ordrng 1 W11161960 (AGITATOR), 56.84"
Tyler F.
RANGE WHIRLPOOL JJW9830DDS "Customer stated the unit would not come on after a power outage. Ordering main control manufacture shows 4.; ordrng 1 WPW10169130 (cntrl-elec), 331.51"
Tyler F.
MICROWAVE KITCHENAID KMHC319ESS2 "Customer stated that the microwave light would not come on and would not start. Found failed microswitches. Removed and replaced switches and interlock. Tested all works good at this time.; used 2 W10727360 (MICROSWITCH), and 1 WPW10156813 (INTERLOCK) from stock"
Tyler F.
REFRIGERATOR KITCHENAID KSSP42QMS02 Customer stated that the ice maker stopped working. Removed and replaced ice maker. Cycle tested all works good at this time.
Tyler F.
WASHER ROPER RTW4516FW1 Customer stated that the temps are not right and machine will run hot when cold sometimes. Ordering valve and control not in stock.; ordrng 1 W11124712 (ELEC CNTRL ) and 1 W11210459 (VALVE)
Tyler F.
WASHER MAYTAG MVWC565FW1 Customer stated that the unit is not using enough water. Checked for error codes no error codes present. Recalibrated unit and tested all works good at this time. Showed customer water level settings.
Tyler F.
WASHER WHIRLPOOL WFW8740DW Customer stated that unit is not finishing the cycle. Ordering pressure switch in stock.; ordrng 1 WPW10448876 (switch-wl)
Tyler F.
DRYER MAYTAG MGDB955FC0 Customer stated that the console will stop beeping and the steam cycle soaks the clothes. Ordering console and main control not in stock.; ordrng 1 W10902774 (panel-cntl) and 1 W10912343 (cntrl-elec)
Tyler F.
REFRIGERATOR KITCHENAID KSC23C8EYB02 Customer stated that the unit is leaking water in the refer compartment and is rusted. Ordering drip pan not in stock.; ordrng 1 W11162078 (DRIP PAN)
Tyler F.
OVEN WHIRLPOOL WFG320M0BS3 Customer stated that the oven is too hot and is over 50 degrees above setting. Ordering main control and temp sensor in stock.; ordrng 1 W11126814 (ELEC CNTRL) and 1 WPW10181986 (sensor)
Tyler F.
DISHWASHER KITCHENAID KDTM354DSS4 Customer stated that the rails for the upper rack have broken at the spot welds. Ordering upper rack rails.; ordrng 1 W11259785 (RAIL) and 1 W11259786 (RAIL)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Customer stated that the ice bin will not dispense. Found ice bin was jammed. Fixed and tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWB835DW3 Customer stated that the unit is making a rattling noise. Checked for error codes found water temp and spin fault to water temp. Removed and replaced fill valve assembly tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer stated that both compartments are not cooling. Customer has removed everything from fridge so could not get a temp reading. Evaporator has full frost pattern and vent is working to fridge. Customer to put all items back in fridge and monitor. All works good at this time.
Tyler F.
OVEN WHIRLPOOL GBD307PDB1 Customer stated that the oven is not getting to temp. Found control board is not reading temps. Control has been discontinued.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS571CIDB01 "Customer stated that the ice maker stopped working. Found broken wire harness at the door. Ordering door; ordrng 1 LW10859844 (DOOR)"
Tyler F.
REFRIGERATOR KITCHEN AID KSSC42QTS00 Customer stated that unit keeps turning on and off. Found failed relay on control. Per service pointer ordering control board kit in stock.; ordrng 1 W10789107 (cntrl-elec)
Tyler F.
WASHER WHIRLPOOL WTW5000DW2 Customer stated that the unit will not come on. Found power to unit but control is not responding. Ordering main control in stock.; ordrng 1 W11116590 (cntrl-elec)
Tyler F.
WASHER MAYTAG MVWC565FW1
Tyler F.
WASHER WHIRLPOOL WTW8600YW0 Customer stated that the u it is loud in the spin and is leaking. Found failed bearing. Ordering bearing kit; ordrng 1 W10435302 (bearing)
Tyler F.
WASHER MAYTAG MVWB725BW0 Customer stated that the unit is leaking. Found failed bearing which is leaking water to the rotor causing rotor to rub on stator. Removed and replaced bearing kit stator and rotor and basket. Tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KSSV42FMM00 Custer stated that the unit stopped cooling and was reset now it is cooling. Temps keep changing on there own. Ordering main control and display not in stock.; ordrng 1 W10818296 (cntrl-elec) and 1 WP2252138 (cntrl-elec)
Tyler F.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Customer stated that the unit has frost on the back under ice maker and frost in the freezer. Ordering adaptor kit in stock.; ordrng 1 W10864519 (adapter)
Tyler F.
DRYER ELECTRIC WHIRLPOOL WTW5000DW0 Removed and replaced hub kit wash plate and drain hose. Found tub is now leaking between gear case and tub. Ordering tub and gear case.; ordrng 1 W10512161 (tub assembly) and 1 W11035751 (gearcase)
Tyler F.
M/W OTR KITCHENAID KMHC319ESS0
Tyler F.
M/W OTR MAYTAG MMV4206FW0 Customer stated that the unit says door is open when it is closed. Ordering microswitches and interlock in stock.; ordrng 2 W10727360 (microswitch)s and 1 WP8206419 (interlock)
Tyler F.
WASHER WHIRLPOOL WTW5000DW1 Customer stated the unit was making noise after whirlpool changed the gear case. Removed and replaced cam kit. Tested all works good at this time.; used 1 W10721967 (CAM) from stock
Tyler F.
REFRIGERATOR WHIRLPOOL GB2FHDXWS09 Customer stated that the unit is leaking. Found seeping valve is causing freezing of fill tube.; ordrng 1 WPM0114003 (clip- spee) and 1 WPW10137519 (tube-water) and 1 WPW10498976 (valve)
Steven W.
REFRIGERATOR KITCHENAID KRFC704FBS00 Ran diagnostics- ok. Found no water at water supply angle stop. Instructed customer to call builder/ contractor. Fill valves are working properly. Unit is cooling properly at this time. Complete.
Steven W.
ICEMAKER KITCHENAID KUIC18PNZS0 "Replaced tube/ dispenser assembly. Tested ice maker. Unit is filling, recirculating properly. Unit is cooling properly at this time. Job Complete."
Steven W.
WASHER MAYTAG MVWC565FW1 "Replaced gear case, splutch, belt, hub. Ran diagnostics- ok. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses, & spins properly. Instructed customer spin vibration is normal. Complete."
Steven W.
REFRIGERATOR MAYTAG MRT118FFFH00 "Replaced control box, thermistor. Unit is cooling properly at this time. Complete."
Steven W.
WASHER WHIRLPOOL WFW96HEAC0 Ran diagnostics. Had f8e1 error code. Ran quick test cycle. Found poor fill in spray mode. Needs diverted valve. Per customer same issue as before repair. Will reinstall old pressure sensor. ; ordrng 1 WPW10239942 (valve)
Steven W.
M/W OTR WHIRLPOOL WMH31017FS0 "Tested MW. Found door switches, interlocks worn causing no heat, turntable not to turn.Replaced upper & lower interlocks, all microswitches. Load tested ok. Heating, turning, keypad , lights, blowers are working properly. Complete."
Steven W.
M/W OTR WHIRPOOL WMH32519FZ-0 "Unit A. Found worn interlocks, door switches. Needs upper, lower interlocks, microswitches; ordrng 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch) and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock)"
Steven W.
REFRIGERATOR/TOP WHIRLPOOL WRT518SZFM00 "Replaced FC door, nameplate. Reset door gasket with heat gun. Job Complete."
Steven W.
DRYER WHIRLPOOL WGD4800BQ2 Found open thermal fuse; ordrng 1 WP3392519 (fuse-thrml)
Steven W.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Adjusted RC door higher to level with FC door. Replaced FC door handle. Doors are opening/ closing properly. Unit is cooling properly at this time. Complete.
Steven W.
OVEN KITCHENAID KEBS109BSS00 "No display. Found open thermal fuse. Replaced thermal fuse. Tested oven unit is cooling, heating properly at this time. Complete.; used 1 WPW10545255 (FUSE-THRML) from stock"
Steven W.
DRYER WHIRLPOOL WGD4815EW2 "Igniter glows, no gas. Found open gas valve coil. Ned’s coil pack.; ordrng 1 WPW10328463 (coil-valve)"
Steven W.
DRYER WHIRLPOOL YMED3500FW0 "Replaced door seal. Advised customer to allow high temperature adhesive to dry. Unit is heating, tumbling properly. Complete."
Steven W.
WASHER MAYTAG MHW3505FW1 "Found dispenser bellows hose has cut. Replaced hose. Dispenser is ok. Water tested ok. Fills, washes, drains, rinses, dispenses, & spins properly. Complete."
Steven W.
DISHWASHER KITCHENAID KUDP02FRSS3 DW door popping open. Found feed tube tub clip behind feed tube( removed feed tube to replace chopper). Reinstalled tub clip on feed tube. DW door is closing properly. Complete.
Steven W.
DRYER - GAS WHIRLPOOL WGD5000DW3 Found door switch actuator broken. Needs door switch.; ordrng 1 WPW10569603 (switch-dor)
Steven W.
WASHER AMANA NTW4516FW2 "Ran diagnostics. No error codes. Found slow fill. Replaced fill valve assembly. Fills, agitates, drains, rinses, and spins properly. Unit is working as designed. Instructed customer normal cycle has no DEEP FILL option. Complete."
Raymond H.
WASHER MAYTAG MHWE201YW00 "Replaced valves and drain pump. Tested unit, unit functions as designed."
Raymond H.
RANGE WHIRLPOOL WFG505M0BS3 "Upon arrival outter door glass broken and inner chipped. Unit also missing cross support which is why glass broke. Glass inside hinges making creaking noise. Need inner and outter glass, cross support and hinges.; ordrng 1 W11176456 (OUTTER GLASS) and 1 W11211504 (CROSS SUPPORT) and 2 W11240518 (HINGE)s"
Raymond H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ06
Raymond H.
WASHER WHIRLPOOL WFW9050XW00 "Upon arrival cx states unit leaking from left side. Removed lower and upper access panels. Ran unit through normal cycle and could not locate leak. Inspected every hose and clamp where water passes and found no leaks, ran unit through rinse and spin 2 full times and could not locate water leak no. This may be residual water from prior leak but no leak found. Secured panels and instructed cx to continue use, and to take video of leak persists."
Raymond H.
COOKTOP WHIRLPOOL JGD8345ADW Upon arrival cx stated right front burner not igniting. Tested and igniter won’t work is any position. Bad igniter.
Raymond H.
WASHER MAYTAG MVWB725BW "Replaced hub and tested, unit functions as designed."
Raymond H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Upon arrival damper making excessive noise. Replaced damper and tested, unit functions as designed."
Raymond H.
REFRIGERATOR KITCHENAID KSC23C8EYY02 Finished compressor installation. Put unit into Vacuum unit and it held. Recharged with 5.3 oz of r134a. Tested unit. Unit had heat transfer and full frost pattern in test 4 unit functions as designed.
Raymond H.
DRYER WHIRLPOOL WGT4027HW0 Upon arrival cx stated unit knocking during end of cycle. Found cx improperly loading unit. Instructed on use and care. Unit functions as designed.
Raymond H.
DISHWASHER KITCHENAID KDTE204ESS1 Upon arrival cx states dispenser broken and unit not cleaning. Tested and found weak motor. Dispenser spring broken as well. Needs dispenser and sump.; ordrng 1 WPW10605058 (pump&motor)
Raymond H.
BEVERGAE CENTER JENN-AIR JUB24FLERS00 Upon arrival cx states unit will not power on. Tested and found gfi plug loose not making contact with all prongs of cord. Plugged into another outlet ted and unit turned on. Unit functions as designed cx needs new gfi
Raymond H.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Upon arrival RC evap frosted over, fan stopped running. Inspected and found burn marks on control. Needs control, fan motor and harness.; ordrng 1 W10807590 (cntrl-elec)"
Raymond H.
REFIRGERATOR WHIRLPOOL WRS325SDHZ01 Upon arrival unit has too much frost on FC evap. Fan motor and harness replaced already. Want to go out with control and FC bi metal. Could not locate parts
Raymond H.
DRYER WHIRLPOOL WGT4027HW0 Upon arrival cx stated unit knocking during end of cycle. Found cx improperly loading unit. Instructed on use and care. Unit functions as designed.
Raymond H.
DISHWASHER WHIRLPOOL WDF760SADW0 "Upon arrival unit would not wash and drain all the way. Soap dispenser also no closing. Tested and found weak wash motor, also found weak drain pump. Needs pump, sump, and dispenser; ordrng 1 WPW10304408 (dispenser) and 1 WPW10671942 (sump and motor assembly)"
Raymond H.
REFRIGERATOR KITCHENAID KBSD608ESS00 "Door would not stay shut due to hinge screw being loose causing hinge to apply too much pressure on door switch housing. Secured screw and tested, door now closing properly. Unit also not keeping temps. Per service pointer need HV box replacement service kit; ordrng 1 W10849799 (cntrl-elec)"
Raymond H.
RANGE JENN-AIR JGRP436WP02 "Replaced control, spark module and igniter. Tested unit. Unit functions as designed."
Raymond H.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Upon arrival unit would not make ice, and ice forming on upper back wall. Tested icemaker and ice maker lost home position, would not cycle. Voltage at water valve in manual fill test and valve won’t open just buzzing. Unit also needs adapter. ; ordrng 1 WPW10635022 (adapter)"
Raymond H.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Upon arrival cx states unit too cold and icemaker not working. Inspected and found broken wires on harness in door. Needs FC door; ordrng 1 LW11038917 (STAINLESS STEEL FC DOOR)
Raymond H.
WASHER WHIRLPOOL WTW4816FW "Unit would not drain. Inspected and found loose connection at drain pump. Secured connection and tested, unit functions as designed."
Raymond H.
WASHER WHIRLPOOL WTW4816FW Unit would not agitate. Flipped unit on side and found splutch assembly not engaged with shifter. Removed shifter and realigned splutch to shifter. Tested unit. Unit functions as designed.
Raymond H.
DRYER WHIRLPOOL WGD4815EW2 "Unit said to not be drying. Tested and found unit heating, and working as designed"
Patrick C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Removed and replaced valve. Tested unit. All operations are good
Patrick C.
WASHER MAYTAG MVWB725BW0 Removed and replaced outer tub. Tested unit. No leaks. All ops checked good
Patrick C.
WASHER WHIRLPOOL LAT2300AAE Canceled at door. Getting a new washer
Patrick C.
REFRIGERATOR KITCHENAID KSSC42QMS01 I received kit noticed while installing ; ordrng 1 W10818296 (cntrl-elec)
Patrick C.
DISHWASHER WHIRLPOOL WDT730PAHV0 Found the unit having issues with a leak. Coming from the front of the door. Duplicated. Needs new bottom seal ; ordrng 1 W11252794 (BOTTOM SEAL)
Patrick C.
DISHWASHER KITCHENAID KUDP02FRSS0 Removed and replaced link. Tested unit. All ops checked good
Patrick C.
WASHER WHIRLPOOL WTW7500GC0 Customer having issues with the unit not working properly. Water fills and then out of nowhere just stops mid cycle. Checked codes. Shorted thermistor on valve. Popped the panel and found loose connection at the valves thermistor. Reinstalled and secured connection. Tested unit. All ops checked good
Patrick C.
WASHER MAYTAG MVWB835DW1 Removed and replaced valve and control. Calibrated and ran auto test. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ Found the customer having issues with the units led lighting. The lights never worked. I unplugged and plugged back in the fridge and the lights came back. It will need a new led control board. Per service pointer ; ordrng 1 W10830288 (cntrl-elec)
Patrick C.
WASHER WHIRLPOOL WTW7000DW3 "Premises and replaced the control kit. Adjusted the feet, unit is in drain pan upstairs. Calibrated and ran auto test"
Patrick C.
DRYER MAYTAG MGDB835DC Found the customer having issues with th dryer not drying properly. Checked out and the unit is short cycling. Vent isn’t kinked. Took vent off still short cycled. Needs coils. Removed and replaced. Tested unit. All ops checked good ; used 1 279834 (2 COIL GAS VALVE SET) from stock
Patrick C.
WASHER MAYTAG MVWB835DW3 Customer having issues with the machine not wanting to fill properly. Giving LF error. Plumber has checked supply and it is good. Checked errors found inlet valve issue. Checked filter screens. Those aren’t plugged. Needs new valve. Removed and replaced. Tested unit. All ops checked good
Patrick C.
RANGE WHIRLPOOL WFG530S0ES1 Removed and replaced caps. Scrubbed with sponge as instructed too. Tested unit all ops checked good
Patrick C.
DISHWASHER KITCHENAID KDTE104ESS Found the customer having issues with the dispenser door not opening. Spring is missing needs new dispenser door. Removed and replaced Test3d unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL REFRIG Found the unit having issues with ice build up on the bottom of the freezer. Needs new drain tube; ordrng 1 W10619951 (drain tube)
Patrick C.
DISHWASHER AMANA ADB1400AGW1 Customer having issues with the unit leaking from the door. Checked the unit out and the front had a small leak. Seemed to be being caused by the wire harness not seated properly pushing on the inner door. Reinstalled and secured. Tested unit. All ops checked good
Patrick C.
WASHER AMANA NTW4516FW2 Removed and replaced pully and belt. Calibrated and tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ Removed and replaced control. Tested unit. All lights still working
Patrick C.
RANGE FRIGIDAIRE FGDF87DSA Customer having issues with a smell coming from the unit. Ran unit and was unable to duplicate but more then likely smell was coming from the foil sitting on the bottom of oven.
Patrick C.
RANGE WHIRLPOOL WFG320M0BS2 Ran carbon monoxide test. Unit is operating as designed
Patrick C.
COOK TOP WHIRLPOOL KCGS350ESS Removed and replaced harness and spark module. Tested unit. All operations checked good
Michael M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Michael M.
DRYER WHIRLPOOL GGQ8811LW1 "Removed top panel and front panelRemoved drum. Removed and rep,aced gas burner assembly also installed new radiant sensor. Reinstalled all panels and tested unit. Unit now has much stronger burning flame and has substantial more heat. Job complete"
Michael M.
WASHER MAYTAG MVWB865GW0 Removed drawer assembly and replaced with new. New drawer does not allow soap to spill out. Job complete
Michael M.
DISHWASHER JENN-AIR JDTSS244GP0
Michael M.
DRIYER WHIRLPOOL WED9150WW1
Michael M.
REFRIGERATOR KITCHENAID KSSC42QTS02 Tech received the bare mold to the ice maker. Need full ice maker assembly; ordrng 1 WPW10277448 (icemaker)
Michael M.
DRYER MAYTAG MGDX700XW0
Michael M.
REFRIGERATOR WHIRLPOOL JS42PPDUDE01
Michael M.
RANGE WHIRLPOOL KOSC504ESS00 Removed oven from wall. Removed top and rear panels. Removed and replaced thermal fuse and blower assembly. Installed new parts. Rebooted unit and all operations function as designed. Preheated oven to 325°All ops are normal job complete
Michael M.
RANGE WHIRLPOOL WEG730H0DS0 "Tech removed burner heads, top and right side panel. Tech was in process of locating blower fan. After right panel was removed tech could not locate blower, at this point the control panel fell off top of unit and broke the connector at the control."
Michael M.
REFRIGERATOR JENN-AIR JFI2089AEP Removed ie cube tray and replaced ice box cover. Removed and replaced damper. Found large ice build up around damper. Removed all ice obstruction. Removed and replaced thermistor. Unit is blowing cool air and all operations are normal.
Michael M.
DRYER WHIRLPOOL WGD9550WW2 Removed front panel and drum.Removed and replaced burner assembly. Reinstalled parts and tested unit. Unit now ignites and has no unusual sound from burner area. Noticeably warmer air inside drum. Unit is operating as designed job complete.
Kevin M.
DISHWASHER WHIRLPOOL WDT750SAHV0 Took pic of pop. Customer had uninstalled dishwasher prior to arrival. Door not closing on dishwasher. I found that the door had jumped off of hinge on left side. Re seated door properly on hinge. All tests good. Instructed customer they will have to reinstall dishwasher.
Kevin M.
OVEN WHIRLPOOL WOS51EC0AS02 Tested thermal fuse and found it to be open. Failed thermal fuse. Removed and replaced thermal fuse. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWC465HW0 "Agitator had fallen off during wash cycle. I reinstalled agitator but when agitator had fallen off, the fabric softener dispenser had broke. Unit is now working good ; ordrng 1 W11205050 (DISPENSER)"
Kevin M.
WASHER WHIRLPOOL WFW92HEFC0 "Load and go dispenser is filling with water and diluting detergent, making it not clean clothes. Found failed load and go dispenser. Removed and replaced dispenser. Tested unit. All tests good."
Kevin M.
DRYER MAYTAG MGDB765FW0 Customer concerned with blankets not drying all the way through and time jumping down to 1 min. I instructed customer this is normal operation because the part that is hitting the sensors is dry. Instructed customer to pull blanket out and fluff through out cycle. All tests good.
Kevin M.
REFRIGERATOR MAYTAG MFT2976AEM00 Unit making noise while running. I found ice build up around freezer evaporator fan causing noise. I defrosted ice build up so fan blade can spin freely. Tested unit. All tests good.