"Ui not responsive, and control board locking and unlocking door, ordered new Ui and board.repair exceeds covered amount and repair needs authorization.; ordrng 1 W11322903 (Acu) and 1 W11316252 (Upper harness) and 1 W11319991 (Ui)"

"Stop missing from upper right rack,ordered new stop.; ordrng 1 WPW10082861 (Stop)"

"The dual gas valve was successfully installed and tested. Due to receiving the wrong part even when the right part number was requested, The temperature sensor was not replaced. So please reorder the right part this time. Also, the error code F9 E0 was immediately splashed on the screen, for which I had followed Service matters instructions to the T.Unplug range or disconnect power.Check wires and connectors between main control (P6) andpower cord.Check that the L1-L2-N wiring (pigtail) from the power outletis correctly connected to the range terminal block.Replace all parts and panels before operating.Plug in range or reconnect power.Start a self-clean cycle and observe for 1 minute to ensurethat operation is normal. Enter the diagnostic mode to viewthe Faults screen. Press START TIME or DELAY START toclear each Fault code(s).Also, I was unable to clear the code because I was no able to make a selection after the code is on the display. My plan of attack is as follows, order the right temperature sensor and schedule a return visit, then Ill contact whirlpool support for further instruction. ; O-emld tckt"

"Reinstalled missing foot..Rattling noise is gone, Cx stated his ice cream was runny, making noise in back machine section,Compressor readings:1.05 and 1.07 respectively, Compressor temp, pseudo for Monday text Miguel ; cstmr sgnd Dsclmr"

Found unit with a faulted compressor. Compressor is locked up and not turning on. Compressor is covered under a 5 year warranty. But labor is not. Customer would like to order a new light and gasket. Quoted customer $1089.32 Customer would like to think about repair and weigh different options. Collected $145 via CC on iWallet (Autho# ECR94F) Will collect $944.32 on return visit if customer wishes to make repair. ; ordrng 1 W10830055 (Gasket) and 1 W11527432 (Module) and 1 W11547313 (Compressor)

"Temps at65f , no frost, found bad wire harness to both compressor and condenser fan, toggling on harness stops and starts both, when running getting 120vac, need new harness.; ordrng 1 5304519649 (Wire harness power)"

"Unit was found emitting compressor malfunction noises, gurgling Yoder capillary line due to leak in evaporator location, loud high pitched rattling low or restricted refrigerant fluid, sealed system tech JJ assigned to second opinion/conduct necessary repairs to unit.Ordering following parts :W11578004 ASSEMBLY, EVAPORATOR, W11504450 4/1.8 NR MS 00 (CAPILLARY TUBE TO EVAPORATOR), W11506619 8 NK MS 00 (CHARGING TUBE TO COMPRESSOR), W11580057 COMPRESSOR, W11578570 CONNECTOR (7 MM TO 4.5 MM, BRASS) (HIGH SIDE TO CONDENSER); ordrng 1 W11578004 (EVAPORATOR) and 1 W11504450 (CAPILLARY TUBE TO EVAPORATOR) and 1 W11506619 (8 NK MS 00 (CHARGING TUBE TO COMPRESSOR)) and 1 W11580057 (COMPRESSOR KIT) and 1 W11578570 (CONNECTOR (7 MM TO 4.5 MM, BRASS) (HIGH SIDE TO CONDENSER))"

"Visitor center is closed, no access to base, need to reschedule; schdld next appmnt for 4/8 TUE !"

Unit is having ongoing issue need to reschedule for tech line availability ; schdld next appmnt for 4/7 MON !

Failed to bring right display board. I need the black one; ordrng 1 W11594228 (Display board)

Something is off with the new gear case. After replacing the parts the Spanner nut wont fit. Need to call techline but ordering all parts for unit now. ; ordrng 1 W10811960 (Basket) and 1 W11219115 (Tub) and 1 W11393685 (Gear case) and 1 W10734521 (Slider) and 1 W10915700 (Rotor) and 1 W11032711 (Washer)

Installed lid latch still having locking issues found broke lower wire harness ; ordrng 1 W11643701 (Harness)

Unit is making a screeching sound. After replacing the slider the unit still was doing the same thing. ; ordrng 1 W11449841 (Gear case) and 1 W11260238 (Rotor) and 1 W11195971 (Stater) and 1 W10754448 (Cluch) and 1 W10902814 (Wash plate)

"Washer not completing drain and spin cycle pause half way,drain pump and actuator works inner mitten.reroute for parts ; ordrng 1 W10919003 (Pump drain) and 1 W11481722 (Actuator) and 1 W11428524 (Capacitor)"

"F1E1/F2E1 codes, found burnt terminal and burnt wire on ACU and main harness, need to order parts to fix problem, previously heating element and idle pulley replaced.; ordrng 1 W11618917 (Control board ACU) and 1 W11700548 (Main harness)"

"HMI,encoders, wire harness replaced. HMI now responds to test mode but now F7-E1 code shows, wrong signal from UI J1-J4 nor receiving 120vac,tried erasing fault code, tried recalibration , both did nothing to advanced wash.Test 1 after power testing recommends replacing UI control board, this is a new board just recently installed.Attention note: REQUESTING SENIOR TECHNICIAN to assist on 7th return visit, not helper requesting a new ACU.; ordrng 1 W11626074 (CONTROL)"

Knob loose. Cx complaint. Upon arrival. Found loose knob. W11174696. Ordered ; ordrng 1 W11174696 (Knob)

"Removed and replaced parts listed, tested ops unit working properly. No damage by tech. Core for 34977127 not obtained because Part does not actually have a core."

"Removed and replaced all parts listed, tested ops unit working and no damage by technician"

Drain pump and control board were removed and replaced. Unit is draining properly now. Unit is working as designed.

"Replaced gear case, slider, agitator screw, noticed door damaged, did not cause lid lock problem,ran drain, spin cycle customer verified visually.; used 1 W10734521 (Slider) from stock"

Replaced defective spark module and electrode. Unit test ok. Complete

Replaced parts all tested good at this time

Removed and replaced sump and motor. Tested ops no leaks and no damages

"Ran diagnostics. Had f0e1, f3e1, f0e2. Cleared error codes. Found pressure tube kinked. Unkinked pressure tube. Load tested rinse & spin. Locks/ unlocks, fills, washes, drains, rinses, dispenses, and spins properly at this time. Instructed customer on unbalanced loads, spin speed settings. Unit is working properly as designed. Complete."

"Checked the unit the fresh food drain was clear , replaced the water reservoir, water, valve and filter, housing assemblies unable to test cause unit was pulled out of its normal spot by the customer customer is going to install back"

Replaced damper tested good at this. Did find ice build up around damper housing indicating air leaks

"As going through the process of elimination, only needed parts were replaced. And unit was successfully tested."

"Installed new agitator and its now agitating as designed, cx approved repair at this time of service"

"Replaced bad harness. Replaced main control board, calibrated unit and ran diagnostics. F7E4 error did not re appear. Unit is now working properly."

"As a new timer was installed, a functionality testing was successfully completed."

Control board and speed sensor were removed and replaced. Unit passed all test. Unit is working as designed.

"Replaced bad door switch, unit test ok. Complete"

"Fixed- installed all new parts (gear case, slider, clutch, wash plate, ) calibration test pass- auto test pass- no leaks- no errors- cx ok repair"

"4W4VFC - 2214218 - collect 370.29 iwallet- cx paid for parts and labor- compressor was covered under 5 warranty plan- installed new part (compressor, damper, cntrl elec, thermistor) tested pressure system with nitrogen, no leaks, - pulled deep vacuum- charged unit with 53 grams of r600a - unit has begun cooling- cx o repair"

Frozen ice maker fill tube. Defrosted fill tube and tested line heater all checked good

Removed and replaced heater and adpt control. Unit now working properly. No damage by tech.

"Replaced previous new timer block& main knob, knob no logger wobbling, tested all 3x cycles made sure it buzzed and turned off motor."

Drain pump was removed and replaced. Unit passed all test. Unit is working as intended.

Replaced beT and valve all tested good

"Replaced main control board and drain pump, part received did not have filter trap included, programmed new control board to units personality #4, filled some water, washed and drained, it passed all tests,Unit runs as designed,Job complete."

"Fixed- installed new part (gasket) removed wrinkles with heat gun, freezer gasket is now sealing to cabinet- cx ok repair"

"Replaced main board, calibrated unit and ran unit on a normal wash cycle. Unit is now working properly."

Ice build up in FC. I found d that the door was not closing due to ice. I defrosted ice build up and tightened rails and tested gaskets. All tests good.

Installed a new user interface. Dishwasher Ok

Installed all parts unit is testing fine

Cycled unit and found broken agitator. Installed new wash plate and retested unit now working as designed job completed

"Installed new wash motor kit and sump, unit is now washing as designed leak free, cx approved repair and service"

"Replaced HMI, and harness, unit test ok. Complete"

"Cx complaint. OVEN, OVEN DOESN'T BAKE OR BROIL-DOESN'T BROIL. Upon arrival. Ran diagnostics. Found relay fault. Installed relay board. Tested components out Okay. Operation as according to designed protocols"

"Checked the unit not shifting from wash to spin , replaced the clutch pulley assembly belt and shifter tested operations. Unit is working as designed now at this time."

Unit wont start. Keeps making clicking noise and wont start. Tested found bad latch. Removed and replaced latch. Tested. Now working as designed

"Glass was hanging, it became detached. Replaced with new glass door. Unit is missing logo but customer is ok with that. Job complete"

Unit not starting cycle and just hums. I found that the capacitor had failed causing motor to just hum. Removed and replaced capacitor. All tests good.

"Installed new timer and advanced it, unit is now cooling properly as designed, cx approved repair and service"

Installed the new lid assembly As well I was a switch assembly. Washing machine OK

"Replaced harness and reset unit, fans and compressor running properly, advised Cx to wait several hours to start loading food in it, nice cold air in both sections,Job complete."

Installed suspension rods unit is draining fine do not need pump. Unit tests fine

Unit is not stopping. Tested unit wont go past time set. Bad timer. Removed and replaced timer. Tested now working as designed

Cycled unit and found faulty suspension. Installed new suspension and retested unit now working as designed job completed.

Icemaker and water valve was not needed. Removed and defrosted ice in fill tube. Unit is working properly.

Installed new board unit is testing fine calibrated unit

Cycled unit and found faulty lid lock installed new lid lock and retested unit now working as designed job completed

"Install a new compressor on the unit. Pressurize the system and no leaks found at this time. Vacuum the unit and unit holds vacuum. Recharge the system with 64 g of refrigerant R600a. Retest the unit and now it starts cooling down. Inform the customer they need to wait at least 24 hours for proper cooling, and 26 for ice production. Job complete."

Cycled unit and found broken harness at pump connector. Installed new harness and retested unit now working as designed job completed

"I found the unit working as designed, unable to contact tech support at this time of service"

Dishwasher front left leg not balance. Door not closed good.Adjusted front leg door locked good.

"Checked the unit touch control would not go into diagnostics , checked power to the main board tested at the ui connection no dc voltages , replaced the main board tested at, tested the ui board still not reacting to touch controls, but now lights up and is able to work and function with the LED in the back of the board but still not reacting to touch control replaced the user interface tested operations unit now works as designed at this time"

Found unit going from sensing to done then Starts draining. Found unit with loose capacitor leaking. Removed and replaced capacitor. Tested. Now working as designed

"I found the evaporator fan motor not running, I installed new evaporator fan motor and fan, unit is now circulating air and operating as designed, cx approved repair and service"

"Had lid switch assembly And the horse tube assembly too replaced washer ok; used 1 W10810403 (Lid), and 1 W10802689 (Hose tube) from stock"

New issue unit cooling fine but ice maker has e5 code for bad thermistor. Temp in fc is 2 degrees f. Removed and replaced ice maker asked Cx to monitor ops

"Unit was shaking a lot, legs were not locked. I locked all legs and tested unit with a full load. Unit shuck a little but once it gained full speed unit stabilized its self. Unit is working properly."

Customer stated that the unit was not starting. Door switch seems to not be making good connection. Removed and replaced switch. Customer also has a gas leak at gas line. Customer to correct install of gas line to fix gas leak. I left gas turned off.

"Upon arrival customer stated the unit is leaking on the front bottom, check the unit and found no water is leaking from the unit. Drain the water on the unit and found the problem is on the drain line from the building. Informed this to maintenance. They will take care of this situation. Job complete."

Installed a new wash pump. Dishwasher Ok

"Refrigerator door making a little noise when its being opened. we leveled the unit it helped a little. Unit is operating as designed at this time of service , cx approved service"

Unit making noise in spin. I found that the rotor bolt came off and rotor dropped down causing loud grinding. I removed and replaced rotor and bolt. All tests good.

"Upon arrival found unit without power on the ui, check the unit and found voltage at the outlet. Check the pump and was having a false contact causing the problem. Readjust the connector on the drain pump, and retest the unit, now is working properly. Job complete"

Unit has a bad defrost timer installed new timer from truck stock; used 1 5304526183 (Defrost timer) from stock

"Upon arrival found unit not responding, and just showing error code F2E2, this about the ui. Check the unit and found corrosion on the uni, causing the failure. Replace the ui, erase the code and retest, now unit is working properly. Job complete"

"Leveling leg is stripped and off balance causing washer to shake,replaced leveling leg,washer no longer shaking and working properly.; used 1 W11213957 (Leveling leg) from stock"

Customer complaint. Not powering up. Upon arrival. Ran diagnostics. Found loose wire and timer. Attached loose wire to timer. Checked out components. Okay. Operation as according to designed protocol.

Cycled u it and found bad connection heater causing intermittent heating issue. Secured connection and retested unit now working as designed job completed

"Found a rattling noise from blower housing, stuck clothes, removed obstructions and unit works fine"

"Ran diagnostics. Had error codes f2e0, f6e0. Needs control panel and Copernicus Appliance Manager. 2 count job. Allow 1 1/2 hours. ; ordrng 1 W11598176 (Control panel) and 1 W11448961 (AM-Copernicus) and 1 W11555167 (Harness-communication)"

Compressor buzzes when trying to start but doesnt run. Capacitor reading 11.3nf which is within the +-10% range from 12nf. Replaced start device. Issue persists. Compressor is locked up and will need replacing. Right rc door gasket is also torn. ; ordrng 1 W10407212 (Rc door gasket) and 1 WPW10466675 (Compressor) and 1 WPW10143759 (UV drier)

After replacing the dryer repair kit unit was still not working. I found the blower wheel to be faulty. I cannot remove the blower wheel. Needs a new wheel .; ordrng 1 WP697772 (Wheel)

Found panel defective scratch need to reorder .; ordrng 1 W11634752 (Panel)

"Found gas flow coming out of stem only coming out of the right side causing unit to fill with gas. Will need to replace gas regulator and gas valve to make repair. If there is no street parking available, customer will need to make sure there is parking available.; ordrng 1 W11590251 (Gas valve) and 1 W11590292 (Regulator)"

Unit canceling out at random times and keys not responding properly. Will need to replace control board.; ordrng 1 W11677714 (Control)

"No matter what I do washing machine squeals squeaks on goes out of valance. Will have to rebuild unit againTRANSMISSION. Seams to be making that noise ; ordrng 1 W11449840 (Trans) and 1 W11550891 (Agitator), used 1 W11130362 (Suspension) from stock"

Unit has a slow leak coming from the drawer assembly under the valve. Ordering replacement.; ordrng 1 W11614513 (Drawer and valve assembly)

"Upon arrival install the new control board. Testing and is still have same problem. Call tech line and we found an error code F2E1, this about the short key, run some test and unit is power on and heating on diagnostic, but not on normal mode. The recommendation from tech line is replace the ui. SR: 7741270232 Lee; ordrng 1 WPW10420955 (Ui), states that autho needed"

"Upon arrival found unit not draining. Check the unit and found error code F9E1, this about not draining. Run cancel cycle and heard motor run bun no water is draining. This unit has a something blocking the impellers. Try to remove the unit and wasnt available, this because the legs of the unit right side is against the tile of the house. Inform this to the customer they will try to remove the unit from cabinet. ; O-emld tckt"

"Already and installed suspension, but there is damaged suspension on the unit. One of the rods cat broke off will be returning with suspension assembly to fix issue customers aware, and will be waiting for parts. ; ordrng 1 W11130362 (Suspension)"

E5 error code. Customer has been dealing with this issue for five months will be ordering icemaker in order to fix the issue permanently.; ordrng 1 W11658802 (Ice maker)

Will be returning my steamer did not work whatsoever. I will be returning with brand new steamer. Customer is aware of issue.; schdld next appmnt for 4/9 WED !

Will need both parts. Found the handle is cracked with the back black frame customers is aware and I will be returning with parts.; ordrng 1 WPW10310922 (Bar) and 1 W10300490 (Handle)

Tested unit with smart hq WB08T10002 bulb. The bulb is is out. Everything is functioning. Tuesday works for them am morning time. Tech line wasnt available. ; ordrng 1 WB08T10002 (Bulb)