Near Rosemead, CA 91770
Juan
Job Details: 05/05/2020
DRYER WHIRLPOOL WGD8000DW4 "Replaced igniter. Instructed customer to replace venting hose, and to add a venting elbow. Checked ops, unit is working fine.; used 1 279311 (IGNITOR KIT & BRACKE) from stock"
Near Santa Paula, CA 93060
Aaron
Job Details: 05/05/2020
RANGE WHIRLPOOL WFE505W0HZ1 "Unit has a bad oven control , ordered parts ; ordrng 1 W11314391 (cntrl-elec)"
Near Camarillo, CA 93010
Aaron
Job Details: 05/05/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Unit has a bad compressor also needs main board no trigger voltage to turn on the compressor ; ordrng 1 W10832994 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10675033 (cntrl-elec)
Near Los Angeles, CA 91604
John
Job Details: 05/05/2020
WASHER MAYTAG MVWB865GC0 "Tightened the agitator bolt, and secured it with Loctite. Tighten the rotor bolt, and secured it with Loctite. The washer tested good at this time."
Near Glendale, CA 91204
Leon
Job Details: 05/05/2020
M/W OTR WHIRLPOOL WMH31017HS-3 Replaced motor fan Unit working properly as designed
Near Bakersfield, CA 93312
Patrick
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL MFX2571XEW0 Unit isn’t going into defrost. Needs new defrost thermostat that is on the harness. No longer available.
Near El Monte, CA 91733
Andy
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ "Not cooling, found damper harness loose, removed damper and reinstalled tested unit working properly"
Near Los Angeles, CA 91401
Antonio
Job Details: 05/05/2020
DISHWASHER KITCHENAID KDTM404ESS3 "I replaced control board last time. But client says unit stops in between cycles. Checked in diagnostics shows f2e1. UI. ORDERING USER INTERFACE AND LATCH. ; ordrng 1 W10653840 (latch) and 1 W11024091 (console)"
Near Los Angeles, CA 91331
Antonio
Job Details: 05/05/2020
DISHWASHER KITCHENAID KDFE104DSS4 Checked and tested cycles. Functions tested ok. Water is not hot enough water. Also it needs to be hooked up to the air gap. Connects directly to the drain under the sink which causes dirty water to return to dishwasher. Client is aware of corrections to be made.
Near Oakdale, CA 95361
Lance
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV00 "Tech line sr#7727091761 . Freezer at -1df ok, fridge food temps at 37df , liquid temps at 40df. Temps set at 35 fridge and freezer set at 4. Customer experiences freezing items on top 2 shelves. Also, had temps in fridge at or above 50df according to customers “temperature gauge” inside. Freezer temps ok, no parts needed at this time."
Near Los Angeles, CA 91604
John
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL GC5SHAXVY00 The Optic eye for the ice maker bucket failed. Replaced this optic eye. The icemaker cycled right away. The icemaker tested good at this time.
Near Fresno, CA 93728
Jonathan
Job Details: 05/05/2020
RANGE WHIRLPOOL WFE505W0HS1 Found hinges bent needs hinges; ordrng 2 W10299226 (hinge-door)s
Near Kingsburg, CA 93631
Jonathan
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Found vent in back stuck open reinstalled tested working to spec
Near Bakersfield, CA 93309
Patrick
Job Details: 05/05/2020
WASHER MAYTAG MVW7232HW0 Foun. The unit not working properly. Checked out an drain pump constantly running. No water in machine. Th pump emptied all the water. Needs new control. Pressure dome is clear ; ordrng 1 W11419171 (CONTROL)
Near Sanger, CA 93657
Jonathan
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Missing ground on power cord; ordrng 1 W11124702 (cntrl-elec)
Near Rialto, CA 92377
Tyler
Job Details: 05/05/2020
DRYER MAYTAG MGD5630HW1 Customer stated that the console isn’t showing digits or starting. Ordering console not in stock.; ordrng 1 W11384511 (CONSOLE)
Near Victorville, CA 92394
Darren
Job Details: 05/05/2020
RANGE WHIRLPOOL WGG745S0FS02 Ordered LF burner igniter and top oven bake igniter.; ordrng 1 WP7432P143-60 (igniter- b) and 1 WPW10299236 (cap-burner) and 1 WPW10406878 (burnr-head)
Near Clovis, CA 93611
Jonathan
Job Details: 05/05/2020
FREEZER WHIRLPOOL WRX988SIBM03 Found pan warped needs drain pan; ordrng 1 W10525237 (pan-drip)
Near Hughson, CA 95326
Lance
Job Details: 05/05/2020
DISHWASHER KITCHENAID KDTM404EBL3 "Instructed customer, has new garbage disposal and knockout hasn’t been removed to allow dishwasher to drain properly. Customer will remove knockout and unit is now draining properly and fully operational"
Near Bakersfield, CA 93308
Patrick
Job Details: 05/05/2020
OVEN KITCHENAID KEMS378SSS04 Found needing kit. Neeed to order ; schdld next appmnt for 5/4 MON 8-10
Near Calabasas, CA 91302
Danny
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL KSSC42QVS01 Unit is not cooling Found faulty control and fan Replaced and install new control kit Replaced evap fan motor Reinstall unit and power Unit started to cool and stayed on Advised client to allow 24hrs for unit to reach proper temp temp
Near Porterville, CA 93257
Michael
Job Details: 05/05/2020
RANGE WHIRLPOOL WFG550S0HZ1 Cx states intermittently the console will flash E0 while bakingDoesn’t do it every day but when it does happens multiple times per day. Found roach infestation took quick picWill not service unit due to bugs. Unrepairable job complete
Near Upland, CA 91784
Jaime
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDT720PADM1 Installed the new sump assembly. Dishwasher ok
Near Bakersfield, CA 93307
Dane
Job Details: 05/05/2020
DRYER - GAS WHIRLPOOL WGD5000DW Upon arrival the door seal was faulty. Unit needs new door seal; ordrng 1 W10906683 (seal-door) and 1 WP279368 (adhesive)
Near Turlock, CA 95380
Cruz
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL ED5LVAXWS02 "Needs more work- sealed system tech need for repair- found compressor clicking off/on, 7nit not cooling in both sections, removed back cover and installed new part from SP (start device) compressor still clicking off and on, ordering part for unit. Send parts to Kenneth allow 3 hrs for repair. ; ordrng 1 W10233961 (compressor), used 1 8201786 (START DEVICE,COMBO) from stock"
Near Palmdale, CA 93551
Jonathan
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW8040DW Found defective lid lock error codes F5 e2 and F5 e4 and found broken lid.; ordrng 1 W10810403 (lid lock assy) and 1 W11101059 (lid)
Near Los Angeles, CA 91311
Danny
Job Details: 05/05/2020
FREEZER WHIRLPOOL KRSF505ESS00 No freezer light Found faulty led light Replaced light and power unit up All lights are working properly.
Near Porterville, CA 93257
Michael
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cx states unit is dripping water down onto top shelf inside rc. Temps are set to recommended and unit is cooling. Compressor is running louder than normal.Checked rc temp with thermal probe is at 40° and freezer is at 0°Removed rear panel and condenser fan is blowing. Compressor is extremely hot to the touch. Measured red wire off compressor and got .77AmpRemoved rubber tip from drain line and found debris clogging bottom. Cleared with hot water and trimmed two small cuts at the corners to allow slightly more water seepage. Showed cx liquid had been spilled in freezer and froze around vent.All ops are as designed job complete
Near Wasco, CA 93280
Erick
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Cycled unit and found unit compressor really hot to the touch. Amperage is not set correctly. Unit will need new compressor and seal system. Also ordering damper to replace thermostat thermostat connected to it.; ordrng 1 W10507884 (compressor) and 1 W11317276 (diffuser)
Near Los Angeles, CA 91342
Raymond
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Upon arrival cx states unit frosting in fc section. Found door seal not sealing properly. Warmed and reformed gaskets, checked with LED and paper. Unit sealing. Unit functions as designed."
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 05/05/2020
WINE COOLER JENN-AIR JUWFL242HX00 Customer is concerned of the Wine Cooler activating the over heating alarm. I checked the unit and I found the door has been installed incorrectly (Door upside down) as well the wood trim that goes around the door not allowing to close the door switch.The customer is contacting the Sales Company and the Installers.I contacted the Tech Line to documented (SR#7727706979).
Near Los Angeles, CA 91367
Danny
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Unit is building frost inside ice bucket Found broken door chute Replaced ice door chute Reinstall unit and test dispenser and unit is working and sealing properly Unit is now working properly
Near Canyon Country, CA 91387
Raymond
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW97HEXL2 "Upon arrival cx states unit not draining. Drain clogged. Cleared and tested, unit functions as designed."
Near Bakersfield, CA 93314
Erick
Job Details: 05/05/2020
OVEN KITCHEN AID WOS72EC0HS00 Not all the parts came . Informed. And rs.
Near Bakersfield, CA 93306
Dane
Job Details: 05/05/2020
WASHER AMANA NTW4516FW3 "Steve....7727707133 . Upon arrival the customers complaint was that the agitator was not moving fast enough during the wash cycle. I asked customer how he was able to determine this because the agitator will not move with the lid open. The cx told me he can tell because of the sound it is making, that the agitator sounds like it is moving too slowly. Unit had a over suds fault code. I remove strike from lid and let unit fill in normal mode and agitate with the lid open so I could see it. Agitator was moving out proper speed and velocity. Calibrated unit and then check for codes. There were no new codes at the end of calibration cycle. Call Steve at tech line to make sure that I have done everything I can. Per Steve at tech line the unit functions normally and it is impossible to tell how fast The agitator is moving based on the sound the machine is making"
Near Merced, CA 95341
Kenneth
Job Details: 05/05/2020
WASH/DRY COMBO WHIRLPOOL WGT4027HW0 Ordering strike. Didn't notice strike had a slight break causing the strike not to hit the lever indicating lid closed. Ordering strike. Rescheduled customer for friday 5-1-20; ordrng 1 W10837741 (Strike)
Near Oakdale, CA 95361
Lance
Job Details: 05/05/2020
REFRIGERATOR BO KITCHENAID KFCS22EVMS8 "Fixed-found freezer drain tube clogged as well as a sheet of ice on freezer bottom floor. Cleared all ice, as well as installed new drain tube. Verified unit is now working as designed, and should now be able to drain perfectly into drain pan rather than inside freezer. Unit fully operational"
Near Glendale, CA 91214
Francisco
Job Details: 05/05/2020
M/W OTR KITCHENAID KMHC319ESS4 Checked unit found bad magnetron on unit. Ordering parts and RS for Tuesday 12-4. Cx requested noon specifically will try to accommodate.; ordrng 1 W10591803 (thrmst-fix) and 1 W11230995 (magnetron)
Near Fresno, CA 93650
Irvin
Job Details: 05/05/2020
COOKTOP WHIRLPOOL WFE505W0HW0 "Removed power from stove. Installed replacement control. Have for core return. I powered the unit test bake, passed. Unit heating. All opsnirmsl."
Near Guadalupe, CA 93434
Jim
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH31017HB3 F1E4 fault code. The wires on the relay board were crossed. Properly wired the relay and now the unit works.
Near Bakersfield, CA 93312
Erick
Job Details: 05/05/2020
DISHWASHER KITCHENAID KDTE254ESS2 Cycled unit and found drain pump making loud noise not allowing you to advancing wash. Inspected motor and motor windings past test. Removed drain pump and replaced. Re-tested unit and unit now cycles and drains with no errors. Reprogrammed main control. Unit pass diagnostic test cycle with no faults. Job complete
Near Fresno, CA 93725
Jonathan
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW5000DW0 Found belt off unit picked up under ware was logged in pulley system remove tested unit is now working
Near Bakersfield, CA 93312
Erick
Job Details: 05/05/2020
REFRIGERATOR AMANA ARB2557CSL Install new parts on unit. Set temperatures to correct settings. Re-tested it and unit is now cooling both sections with no errors at the time of service. Job complete
Near Mendota, CA 93640
Irvin
Job Details: 05/05/2020
REFRIGERATOR MAYTAG M1TXEGMYB00 The unit is freezing food in fresh section. The unit has a service point On this issue. Technical Service Pointer #: W10446198 Followed directions to the service pointer correction. Moved the thermostat bulb into correct position. Assembled unit. Powered and set temps. All ops normal. Allow 24 hrs to adjust
Near Farmersville, CA 93223
Chase
Job Details: 05/05/2020
DRYER WHIRLPOOL WGD4900XW1 Called into WPL safety spoke with Natalie. Informed her there was a short in wiring harness causing spark and fire. Getting turned over to WPL. This job complete.SR#7727688334
Near East Los Angeles, CA 90022
Juan
Job Details: 05/05/2020
WASHER WHIRLPOOL WGT4027HW0 "Washer was on a cancellation state. Drain pump activated, not stopping. Reset board, calibrated unit. Ran diagnostics, unit’s ops check fine. (Washer)Customer is concerned gasket around drum not even all around. Checked gasket, it is sealing properly. Advised customer over time gasket will fluff up."
Near Madera, CA 93636
Timothy
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Last visit , when I had removed the RC evaporator cover I noted the deli harness was abraded I checked the harness for evidence of broken conductors and found no indication they were open. I taped the portion of the wire harness abrasion cover to avoid damage to this harness. I find now that if I play with this harness I can get the deli UI LED to turn on and off. Called WPTS (7727331230) and explained what I was finding. I was advised to replace the deli UI and harness.; ordrng 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)"
Near Calabasas, CA 91302
Danny
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KBSD608ESS00 Building up frost inside the freeze ice bucket Found faulty door chute Replaced door chute and install Test dispenser and door is now sealing properly Used steam gun to defrost ice Unit is working properly
Near Monterey Park, CA 91754
Francisco
Job Details: 05/05/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Removed and replaced dryer, vacuum unit and recharge up to 4.50 oz as stated on plate. Unit low side pressure at 50 psi and high side also at 50 psi no heat signature no frost pattern. Compressor hot and making abnormal noise. Ran test 10 pressure never changed. Contacted tech line and conducted several test. They advised same I concluded bad/ inefficient compressor. Cx contacted JENN air and they requested to speak to me. They informed me they would replace unit at this point to close out the call.Sr#7727710100"
Near Victorville, CA 92392
Darren
Job Details: 05/05/2020
RANGE WHIRLPOOL WFG320M0BB2 "Failing oven igniter, ordered igniter.; ordrng 1 W11176454 (igntr-oven)"
Near Santa Maria, CA 93455
James
Job Details: 05/05/2020
WASHER MAYTAG MVWB835DW4 "Unit has LF error code and water temperature error code. Ran testing, found water valve not opening on cold side. Ordering new housing. Will return when parts arrive. ; ordrng 1 W11172234 (housing)"
Near Riverbank, CA 95367
Lance
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Needs work- found faulty freezer door gasket ripper/torn causing warm air to enter causing ice formation. Also, fridge damper is very loud during operation, needs to be replace. We will need to re route with parts; ordrng 1 W10571967 (frz door gasket (gr)) and 1 WPW10594330 (control)"
Near Riverside, CA 92504
Kevin
Job Details: 05/05/2020
WASHER MAYTAG MVWC565FW1 "Unit making noise. I found cam not engaging. Failed cam, actuator and worn belt. Removed and replaced cam, actuator and belt. Calibrated and tested. All tests good."
Near Oakdale, CA 95361
Lance
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Fixed-replaced faulty compressor, installed access valve and filter dye drier. Charged to manufacturing spec. Unit has began cooling , please allow 24-36 hrs for proper cooling"
Near Los Angeles, CA 91367
Danny
Job Details: 05/05/2020
WASHER MAYTAG MVWB965HW0 Broken agitator Replaced agitator Reinstall unit and calibrated washer Unit is now working properly
Near Paso Robles, CA 93446
Tom
Job Details: 05/05/2020
RANGE WHIRLPOOL WFE505W0HZ0 "Ran unit in Preheat for 350F, error code F3E1, part failure. Reorder and install Control Board and Sensor./Control Board - (W11314391)Sensor - (WPW10181986); ordrng 1 W11314391 (cntrl-elec) and 1 WPW10181986 (sensor)"
Near Agua Dulce, CA 91390
Raymond
Job Details: 05/05/2020
REFRIGERATOR AMANA BX21VE "Upon arrival cx states unit making a loud noise and not freezing in fc. Found partial frost pattern, ice build up on evap top fins. Low charge on. Need to install drier to check for leak, compressor extremely hot running low. Needs to be replaced as well. . Cx declined. "
Near Visalia, CA 93277
Chase
Job Details: 05/05/2020
WASHER MAYTAG MVWC565FW0 "Installed new gearcase, agitator, and belt. Calibrated and tested unit. All ops now testing normal, job complete. "
Near Palmdale, CA 93551
Jonathan
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Found defective ice box assembly leaking water.; ordrng 1 W10815476 (tube-water) and 1 W11242954 (box-ice)
Near Oakdale, CA 95361
Lance
Job Details: 05/05/2020
DRYER WHIRLPOOL MED6230HW0 "Fixed-found L1 at terminal block connection loose causing arcing as well as breaker and heating issues. Tightened terminal block but/screw. Ran and tested unit again and is now working as designed. Also, recommended customer vent cleaning as well. Any issues please reach out to us"
Near Palmdale, CA 93551
Jonathan
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW4855HW1 Replaced leaking pump. Tested unit and is working properly
Near Tulare, CA 93274
Chase
Job Details: 05/05/2020
WASHER MAYTAG MVWB765FW4 "F3e2, f0e4, f7e0, F2e1, found water valve clogged up with dirt. Removed valve and cleared out solenoids. Reinstalled and tested. Unit now getting proper amount of water pushed through to unit. All ops now testing out normal. Job complete."
Near Denair, CA 95316
Cruz
Job Details: 05/05/2020
OVEN KITCHENAID KOCE500EBS05 "Need more work- cod- oow- oven glass door is shattered cx claims it shattered during a bake cycle; ordrng 1 W10827059 (door)"
Near Helendale, CA 92342
Darren
Job Details: 05/05/2020
MICROWAVE KITCHENAID KOCE500EBS06 "Replaced inverter, cycle tested, checks out good."
Near Coalinga, CA 93210
Enrique
Job Details: 05/05/2020
WASHER MAYTAG MVWC465HW2 "Inspected Maytag washer . Customer concerns , not advancing wash cycles . In diagnostics found , long fill & lid lock error codes . Replaced valve and latch . Performed calibration , ran quick wash cycle . All functions tested normal . No leaks ."
Near Rancho Cucamonga, CA 91701
Jaime
Job Details: 05/05/2020
WASHER WHIRLPOOL MVWB765FW4 "Found out that the reason for the water all over the lid and around it. It was because, customer has been washing with hot water, which is very hot, causing lots of condensation which later condensates and becomes water CUSTOMER EDUCATION. Washer is ok"
Near Nipomo, CA 93444
James
Job Details: 05/05/2020
OVEN WHIRLPOOL WFG550S0HZ1 Replaced hinges and reinstalled door. Unit now opening and closing as intended and customer approves function at this time.
Near Modesto, CA 95355
Cruz
Job Details: 05/05/2020
MICROWAVE KITCHEN AID KBHS179SSS03 "Reschedule cx for Tuesday morning appointment, husband is going to help me pull 7nit out from cabinet."
Near Palmdale, CA 93551
Jonathan
Job Details: 05/05/2020
REFRIGERATOR KITCHEN AID KRFC704FPS03 Found defective compressor set interface and control board a; ordrng 1 W11114721 (cntrl-elec) and 1 W11330487 (panel-ui)
Near Santa Clarita, CA 91350
Raymond
Job Details: 05/05/2020
MICROWAVE KITCHENAID KBHS109BSS00 Controls were shorted burnt out noise filter ; ordrng 1 W10217711 (inverter) and 1 W10853613 (filter) and 1 W10915648 (cntrl-elec) and 1 WPW10120228 (cntrl-elec)
Near Lancaster, CA 93536
Jonathan
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ Found defective fan and thermistor.; ordrng 1 W11032800 (motor-evap)
Near Firebaugh, CA 93622
Irvin
Job Details: 05/05/2020
WASHER AMANA NTW4516FW3 "Cx says the washer will intermittently spins, then not spin. Hacked error codes one code for long fill. Found the cold valve was frozen closed. Replaced in,er assembly. Test and calibrated the unit passed. All ops normal ; used 1 W11101906 (VALVE) from stock"
Near Merced, CA 95348
Kenneth
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Frosted over evap in fridge. Replaced fan harness. Zip tied foam thermistor and set unit to 8 hour defrost. Tested unit. Unit is now working properly.
Near Thousand Oaks, CA 91362
Joe
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW8620HC1 Units ACU will not enter diagnostics mode and keeps reading units water temperature is to hot. Ordering ACU.; ordrng 1 WFW8620HC1 (ACU)
Near McFarland, CA 93250
Michael
Job Details: 05/05/2020
WASHER MAYTAG MVWC565FW1 Removed and installed new gearcase W11035751 hub drive W10528947 and agitator W11161960Had to break old agitator out of hammer due to seized shaft.Found a lot of foreign objects and coins wedged in inner wash tub holes removed all coins took quick picInstructed cx to empty pockets before wash cycle.Ran calibration cycle. Ran auto service and passed all cycles with no issues.Job complete
Near Merced, CA 95340
Kenneth
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 No ice. Faukty ice maker all functions work. Ice maker has power. No cycling. UI loosing display. Ordrring ice maker and UI. Custkmer will call to reschedule; ordrng 1 W11294907 (Icemaker) and 1 W10848301 (Ui)
Near Kerman, CA 93630
Irvin
Job Details: 05/05/2020
OVEN WHIRLPOOL WFG505M0BS3 "Cx says the oven is not heating correctly. Checked error codes, none. Checked the janitor, lights but has a hot spot, only half the flame bar lit. Removed power and gas, replaced ignition. Assembled unit, leak test passed. Started oven checking operation, passed. All ops,normal."
Near Santa Maria, CA 93455
James
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Defrosted unit and installed new evap motor and support. Reassembled unit and it is now working as intended.
Near Riverside, CA 92503
Kevin
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRX988SIBW "Customer stated the freezer was not cooling. I found defrost cycle not cycling all the way. I entered diagnostic and changed defrost settings to 8hr setting. Took temp readings, temps now normal in FC and RC. All fans running. All tests good."
Near Pasadena, CA 91104
Juan
Job Details: 05/05/2020
DRYER MAYTAG MGDC465HW0 "Not heating, replaced thermal fuse. Checked ops, unit is now heating properly. Instructed customer to clean lint filter after every load.; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Clovis, CA 93619
Timothy
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Unit needs an LED module*.; ordrng 1 W11205083 (module)
Near West Covina, CA 91790
Andy
Job Details: 05/05/2020
RANGE JENN-AIR JGRP436HL00 Called techline Sr#7727497453 needs door panel and left panel; ordrng 1 W11106881 (LEFT PANEL W11106881) and 1 W11315585 (glass-door)
Near Hanford, CA 93230
Enrique
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW4855HW1 "Inspected whirlpool washer . Customer concerns , lid lock stuck closed ( broken ) , also inlet valve was leaking . Installed lid lock and valve . All functions tested normal . No leaks .; used 1 W11210459 (VALVE ) from stock"
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 05/05/2020
WASHER MAYTAG MVWB725BW0 Call reschedule for Thursday 04/30/20 due to part not available until tomorrow.; schdld next appmnt for 4/30 THU !
Near Madera, CA 93636
Timothy
Job Details: 05/05/2020
WASHER MAYTAG MVWC400XW3 Checked for faults and ran a service test. 7-1(basket speed vault)7-7(unable to reach target RPM 8-1(long fill). In the service test the cold valve was noisy and the basket did not go into spin. Tried to spin the basket and found it resisted movement. Manually spun the basket and it began to move. Ran another service test and found the basket spins but the gearcase is noisy and was locked up. Unit needs a new water valve and gear case.; ordrng 1 W11132267 (gearcase) and 1 WPW10432353 (water inlet valve)
Near Bakersfield, CA 93314
Erick
Job Details: 05/05/2020
REFRIGERATOR KITCHEN AID KBFC42FSS00 Cycled unit and found unit it main control board relay dialing causing it not to cool or stay powered on. A full complete remwire and controller will need to be replaced. ; ordrng 1 W10823814 (cntrl-elec)
Near Hesperia, CA 92345
Darren
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Education on controls, reset freezer and fresh food settings."
Near Los Angeles, CA 90065
John
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced the motor and pump assembly. The new motor and pump assembly leaked water. Had to replace another motor and pump assembly. The dishwasher tested good after this repair.
Near Rancho Cucamonga, CA 91737
Jaime
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Found frost build up on the fresh food evaporatorIce as hard as rock. Due to loose thermistor not making a good contact to the evaporator. Had thermistor reinstalled after defrosting unit
Near West Covina, CA 91791
Andy
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW9200SQA12 Needs pump; ordrng 1 WPW10730972 (pump-water)
Near Lancaster, CA 93534
Jonathan
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW560CHW0 Replaced defective valves. Found defective board. ; ordrng 1 W11322879 (cntrl-elec)
Near Sierra Madre, CA 91024
Juan
Job Details: 05/05/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Replaced led module on right ceiling side. Checked ops, all led are lightning properly now."
Near Los Banos, CA 93635
Kenneth
Job Details: 05/05/2020
DRYER WHIRLPOOL WED7500GC0 Rescheduled customer for Friday. Needs new front panel. 5-1-20; ordrng 1 WPW10459661 (Panel)
Near Visalia, CA 93292
Andrew
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer stated that unit was not making ice and ice in been melted. Customer stated that fan in freezer was making loud noise. Verified that unit was not making ice. There is ice in mold but it will not dump. Temperature and ice bin is too warm to keep ice cold. Found Freezer evaporator starting to frost over which is causing evaporator fan motor to make the noise. Found service pointer on ServiceMatters for this issue word appropriate parts. Technician that comes out and runs his call must follow the service Pointer to the letter in order to address this issue I will put Service pointer number in the PVR SP w11092686e ; ordrng 2 02185788 (clamp)s and 1 212643 (sealer-gum) and 2 67004254 (thermostat)s and 1 WPW10339879 (tie-wire)
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 05/05/2020
REFRIGERATOR AMANA ASD2575BRW01 Customer stated that unit is leaking water. Found crack fill hose to ice maker from water valve. Removed and replaced water line cycle the icemaker tested all works good at this time.
Near Upland, CA 91786
Tyler
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW8500DC5 Removed and replaced valve. Cleared pump but pump is very loud. Ordering pump in stock.; ordrng 1 W10876600 (drain pump)
Near Visalia, CA 93291
Chase
Job Details: 05/05/2020
DRYER WHIRLPOOL WED4850HW0 Installed new push to start button. All ops now testing out normal. Job complete.
Near Visalia, CA 93291
Chase
Job Details: 05/05/2020
DRYER MAYTAG MGDB835DC4 "F4e3, Restricted Airflow. Indicates low airflow that may affect dryer performance. Confirmed vents going up to roof. Took apart air ducts and cleared of all lint blockage. Instructed cx they need to get vents cleaned out in order to shorten dry times. Also found loose connection at thermal cut off. Reconnected and secured. All ops now testing out normal. Unit working by design. Job complete."
Near Rancho Cucamonga, CA 91730
Jaime
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Found water line to ice makers inlet tube, not connected all the way. Had it secured"
Near Baldwin Park, CA 91706
Andy
Job Details: 05/05/2020
REFRIGERATOR MAYTAG MRT118FFFH01 "No cool, replaced compressor and evaporator tested unit working properly."