Local Reviews
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Kenneth M.
WASHER WHIRLPOOL WTW4816FW2 Found unit DOA. 120 volts to unit not turning on unit. Ordering new control board; ordrng 1 W11170319 (CONTROL)
Kenneth M.
WASHER WHIRLPOOL WTW4816FW2 Fond unit DOA. Found 120 volts to unit but not powering on. Ordering new control board; ordrng 1 W11170319 (CONTROL)
Kenneth M.
ICEMAKER WHIRLPOOL WRS586FLDB00 Installed optic receiver and emitter and ice maker. Tested unit. Unit is working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
Kenneth M.
REFRIGERATOR KITCHENAID KRFF507EWH01 Found unit with clogged drain line causing water to leak in freezer. Removed drain line and removed blockage in drain line and defrosted all the ice. Tested unit. Unit is working properly.
Kegan N.
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Customer stated unit does not feel cold, inspected unit, found unit on high setting, calibrated unit"
Kenneth M.
MICROWAVE OVEN FRIGIDAIRE LFMV1645TF Unit keep popping fuses. Bad interlock switch. Ordering interlock switch and fuse; ordrng 1 5304509451 (FUSE) and 1 5304509459 (SWITCH) and 1 5304509460 (SWITCH)
Kegan N.
DRYER MAYTAG MGDC215EW2 "Customer stated taking long time to dry, inspected unit, confirmed gas valve issue"
Kenneth M.
WASHER MAYTAG MVWB765FC Found unit with a bad console. UI selector knob stuck and won’t select. Ordering new insole; ordrng 1 W11162441 (CONSOLE)
Kenneth M.
OVEN JENN-AIR JJW2830DP01
Kegan N.
DRYER MAYTAG MGDB835DW3 "Customer stated unit making loud noise during operation, inspected unit, idler pulley worn, making loud squeal. Removed and replaced pulley, ran test, test good; used 1 279640 (PULLEY,IDLER) from stock"
Kegan N.
M/W OTR WHIRLPOOL WMH31017HS2 "Customer stated unit not turning on, inspected unit, found in line fuse and thermostat blown. Removed and replaced, tested unit, tested good."
Kegan N.
REFRIGERATOR WHIRLPOOL WRS331SDHW00 "Customer stated crack located on dispenser cover, inspected unit, only a small Knick, customer worried it might grow into a crack"
Kegan N.
DRYER WHIRLPOOL WGD8000DW3 "Customer stated unit not turning on/no display, checked for power at plug 120vac present. Inspected unit, found communication error between UI and ACU, ordering both.; ordrng 1 W10593648 (panel-cntl, subs W11133029), 1 W10739352 (cntrl-elec, subs W10802080)"
Jim S.
WASHER MAYTAG MVWC565FW1 "Replaced motor because of broken part, lid lock, capacitor and water valve because of failure"
Kegan N.
WASHER WHIRLPOOL WTW8500BW0 "Upon arrival, found stator bolt stripped into shaft, unable to remove to access RPS"
Jim S.
REFRIGERATOR MAYTAG MBL2258XES4 Replaced drain tube and fresh food damper. Unit tested ok; used 1 W10619951 (TUBE DRAIN) from stock
Kegan N.
OVEN WHIRLPOOL WOS51EC0AS04 "Customer stated lock stopped working, then No display. Inspected unit, lock shorted, and thermal fuse blew, ordering both parts.; ordrng 1 W10618131 (latch-door) and 1 WPW10545255 (fuse-thrml)"
Jim S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Replaced ice maker. Unit tested ok now
Jim S.
REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAM04 Replaced faulty light board
Jim S.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Removed evaporator so I can replace the rear housing. Replaced rear housing. Used silicone to seal potential air leaks. Replaced evaporator and recharged system
Jim S.
WASHER WHIRLPOOL WFW72HEDW0 Replaced drain pump. Unit tested ok.
Kegan N.
FREEZER WHIRLPOOL WRX735SDHV00 "Customer stated unit not cooling, inspected unit, no cool in FC or RC"
Jim S.
DISHWASHER KITCHEN AID KDFE104DSS1 There is no issue with the dishwasher. The issue is that there is no air gap or high loop in the drain hose. Used a zip tie to hold up the hose. Unit tested ok now
Jim S.
REFRIGERATOR GE DFE29JSDASS Replaced fresh food evaporator fan motor. Cleared fresh food drain line. Unit tested ok; used 1 WR60X26866 (F.F FAN MOTOR) from stock
Jim S.
WASHER WHIRLPOOL WFW92HEFU0 The noise is the pedestal. Legs are locked
Jim S.
DISHWASHER AMANA ADB1400AGS1 "Broken impeller on the drain pump. Removed and replaced pump. tested unit, unit operates as designed"
Jim S.
REFRIGERATOR KITCHEN AID KUIC15PHZS0 There is a seal system issue with the evaporator ; ordrng 1 WP759113 (valve-gas) and 1 WPW10206473 (coil-solnd) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)
Jim S.
WASHER MAYTAG MVWB765FW0 "F8E1, F2E1. F0E5The pressure hose came off at the board. Reinstalled hose unit tested okay"
Jim S.
DISHWASHER BOSCH SHP865WF5N/01 Replaced drain pump
Jim S.
DRYER SAMSUNG DV50K7500GV/A3 Defective top. It’s bent; ordrng 1 DC97-19378B (TOP)
Jim S.
DISHWASHER KITCHENAID KDFE104HBL0 Blocked air gap. Cleared air gap. Unit tested ok.
Jim S.
WASHER MAYTAG MLG2000AWW Dryer vent is restricted
Jim S.
DRYER - GAS MAYTAG MGD5500FW Noise is a high pitch. Unable to hear noise at this time.
Jim S.
REFRIGERATOR GE GSS25LSLKCSS Replaced broken shelf that holds the ice container
Jim S.
WASHER WHIRLPOOL WTW5000DW2 Bad lid lock. Replaced lid lock. Calibrated the unit. Test ok; used 1 W10838613 (LATCH) from stock
Jim S.
DRYER MAYTAG MGDB765FW0 Broken belt. Replaced belt. Unit tested ok; used 1 4392067 (DRYER REPAIR KIT) from stock
Jim S.
DRYER WHIRLPOOL WGD4815EW2 Open coils. Replaced coils. Unit tested ok; used 1 279834 (2 COIL GAS VALVE SET) from stock
Jim S.
DRYER WHIRLPOOL WGD75HEFW0 Unit is missing the feet which can cause a lack of oxygen to the burner. Replaced open thermal fuse; used 1 W10909685 (THERMAL FUSE) from stock
Jim S.
WASHER MAYTAG MVWB955FC1 Completely shattered lidPer customer she said it happened in the clean cycle durning spin; ordrng 1 W10523940 (hinge) and 1 W10781540 (hinge) and 1 W10912346 (frame) and 1 W11304319 (LID) and 4 WP356418 (screw)s
Jim S.
WASHER MAYTAG MVWC565FW1 Long fill fault code. Calibrated unit
Jesus C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer states that ice maker not dispensing. Checked unit and found unit not dispensing. Removed ice-maker and actuated ice-maker motor. Assembled unit and found the door switch not working. Replaced switch and unit is. Now working as designed; used 1 WP2321285 (SWITCH) from stock
Jesus C.
WASHER WHIRLPOOL WFW75HEFW0 Customer states that unit is leaving clothes wet. Checked unit and found error codes. Ran unit and per tech-sheet test water level sensor Test7 on pg 17. Found the sensor showing +5 vdc was present from control board J28 pins 1/4. Replaced sensor and retest unit. Unit is now working as design.F8-E1. No water detected entering washerF0-E1. Load detected during washer cleaning cycleF8-E3. Overflow condition; used 1 WPW10448876 (ANALOG PRESSURE SWITCH) from stock
Jesus C.
REFRIGERATOR JENN-AIR JF36NXFXDE01 Removed ice-maker bin and installed extension. Placed bin back and tested. Unit is working as designed.
Jesus C.
WASHER MAYTAG MVWX655DW0 "Customer states that unit is not spinning out clothes. Checked unit and found error codes. Found the suspension weak, control board not responding, drive pulley slipping on belt. Per Test1 opt. 7 and +13 vdc not present. Replaced suspension, drive pulley, control board and calibrated unit. Ran automatic diagnostics and passed. Unit is now working as design.F0-E5. Off balance detectedF1-E1. Main control fault"
Jesus C.
REFRIGERATOR KITCHENAID KFIS29BBWH00 "Customer states that unit is not cooling. Upon arrival temperature are high. Pulled unit out and found compressor very hot. Pierced evaporator line and recovered any refrigerant left. Removed all fresh food drawers and evaporator cover. Removed compressor, filter dryer and evaporator. Prep lines and brazed parts removed. Pulled vacuum and recharged unit. Unit is now working as design."
Jesus C.
WASHER WHIRLPOOL MHW3505FW1 Pulled unit out and removed back panel. Removed hose and trap. Installed new parts and assembled unit. Ran diagnostics and passed. Unit is now working as designed.
Jesus C.
MICROWAVE WHIRLPOOL WOC54EC7AS04 Pulled unit out and removed panels. Installed new switches and lamp. Assembled unit and tested. Unit is now working as designed.
Jesus C.
RANGE KITCHENAID KSGG700ESS1 Customer states that unit is not sealing properly. Checked unit and found the right side hinge bent. Unit door is not closing firmly to cabinet. Need to replaced door hinges. Ordered parts.; ordrng 2 W11162113 (HINGE)s
Jesus C.
OVEN KITCHENAID KODE500ESS02 Pulled unit 6 inches out and removed panel and control board. Installed new board and UI and assembled unit. Tested unit and it’s now working as design.
Jesus C.
WASHER WHIRLPOOL WTW8000BW0 Customer states that unit is making noise. Removed agitator and basket. Tilt it unit and removed rotors and stator. Removed shaft and bearings installed new bearing kit and assembled unit. Tested unit and it’s now working as designed.
Jesus C.
WASHER MAYTAG MVWB835DW4 Removed UI panel and valve. Installed new water valve and tested. Unit is now working as design.
Jesus C.
ICEMAKER JENN-AIR JIM158XYRS0
James M.
DRYER WHIRLPOOL WGD7500GC0 Found unit with no heat. Ordering new ignitor and thermostat via orfice due to bad data connection
James M.
WASHER MAYTAG MVWB725BW0 "Unit has bad bearing."
James G.
DISHWASHER KITCHENAID KDFE104HPS0 Replaced listed parts due to not properly draining and poor cleaning results Tested ok
James M.
REFRIGERATOR ELECTROLUX EI23BC82SS "Customer stated unit making ratteling noises on and off. Checked cabinet, hoses, fans, evaporator and condenser. Found no noises out of ordinary. Unit is functioning as intended."
Jesus C.
REFRIGERATOR KITCHENAID KSSC48FMS02 "Customer states that unit is not cooling. Checked unit and the condenser fan, evap fan not working. Tested inverter and getting 118 vac supply, 3.6 vdc feedback; ordrng 1 W10181323 (motor,fan) and 1 W10818296 (cntrl-elec) and 1 W10822580 (motor-evap)"
Jesus C.
WASHER MAYTAG MFW9700SQ1 Customers unit is giving error code FH. Part was a miss. Ordered control board; ordrng 1 WPW10137702 (cntrl-elec)
James G.
OVEN KITCHEN AID JJW3830DSO2 Replaced listed part Tested ok
James G.
OVEN WHIRLPOOL WOD77EC0HS00 F8/E0Cooling fan speed low; ordrng 1 W10850518 (blower) and 1 W11040194 (cntrl-elec)
James M.
OVEN WHIRLPOOL WEG730H0DS0 "Found unit with f8e0 fan speed error ; ordrng 1 W11107275 (FAN BLOWER)"
James G.
DISHWASHER BOSCH SHEM63W55N/10 Replaced listed parts due to no power Tested ok
James G.
DISHWASHER GENERAL ELECTRIC PDT750SSF1SS Replaced listed part due to door not closing Tested ok
James M.
COOKTOP KITCHENAID KCGS950ESS02 Brand new Unit is missing griddle and has tarnish spots on right front burner ; ordrng 1 W10662080 (griddle) and 1 W11173537 (HOLDER-ORF)
James M.
RANGE WHIRLPOOL KSGB900ESS unit unable to keep temp. Ordering new oven sensor and cntrl elect. Tested bake and broiler. Both ignighted with out delay ; ordrng 1 W10833885 (sensor) and 1 W11100100 (cntrl-elec)
James G.
DRYER WHIRLPOOL WGD5000DW3 Vent restricted dryer heats fine with vent disconnected
James G.
REFRIGERATOR WHIRLPOOL WRS537SIAW00 Repaired broken water lineTested ok
James G.
WASHER GENERAL ELECTRIC GFWR4805F0MC Replaced listed parts due to leaking Tested ok
James G.
REFRIGERATOR KITCHENAID KSSS48QMX01
James G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Rail on left side still falls off due to left rail has no channel.
Isidore A.
REFRIGERATOR KITCHENAID KSSC48QMS00 "Defrosted freezer evaporator Found bi metal coming apart . Removed and installed new bi metal "
Irvin F.
REFRIGERATOR FRIGIDAIRE FFTR1814TW4 CX says the unit is dripping water into the fresh food section from the control area. The unit is showing signs of ice buildup. Found the hinge was not allowing the door to operate properly. Installed lower hinge. All operations normal. ; used 1 240313802 (BRACKET) from stock
Irvin F.
OVEN WHIRLPOOL WOD51ES4ES00 "Removed power. Installed fuse. Powered unit, ran. Unit to temperature. All operations normal."
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 Removed power. Installed parts. Completed assembly. Powered unit ran calibration passed. Informed CX that need to replace hod cold hoses. The hot is collapsing when in use causing slow fill. All other functions normal.
James G.
REFRIGERATOR KITCHENAID KSSS48QMX01
Irvin F.
WASHER MAYTAG MVWB765FW2 "F5/E3-LID NOT UNLOCKING F2/E1-STUCK UI KEY F7/E9- LOCKED ROTORTHREE ERROR CODES FOUND, cleared and ran test 51 long fill lid locked. Found the shifter is grinding during operation. Replaced slider ran and passed test 51. All operations normal ; used 1 W10734521 (SLIDER) from stock"
Isidore A.
OVEN KITCHENAID KEBS208SSS04 "Found no code. Bake getting warm during preheat, bottom of oven warm but not hot, bake element WPW10207398 weak convection fan W10794022 noisy ; ordrng 1 W10794022 (motor-fan) and 1 WPW10207398 (elmnt-bake)"
Isidore A.
ICEMAKER KITCHENAID KUIS18PNZW1 "Need sealed system tech. Removed and installed new circulating pump, test failed. Compressor WPW10605286 not working; ordrng 1 WPW10605286 (compressor)"
Isidore A.
OVEN KITCHENAID KODC304ESS00 "No codes found unable to verify any blower or cooling fan noise. Test upper oven at 350 degrees f. And then at 450 degrees. No noise turned on lower oven both oven on , oven never made any noise.
Irvin F.
FREEZER WHIRLPOOL WRF767SDHZ00 "FREZER main door is not sealing, lower portion of door is not sealed allowing in ambient air. Found the gasket is not seating properly. Heat sealed the gasket now seals properly"
Irvin F.
OVEN WHIRLPOOL RANGE "The unit is not displaying anything, nonresponsive. There is no MDL/ SRL informed CX the unit can be repaired by parts only without model or serial"
Irvin F.
WASHER WHIRLPOOL WTW5000DW1 "CX says the washer is not operating, says its dead. The unit has in error code. Off balance. Ran components found there is a loud screeching when the unit in in beginning of spin. Cam actuator and pulley all look good. Found rust in the shaft of the gearcase at wash plate. This is where the noise is coming from. Replacing gearcase cam and shifter washplate and hub; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"
Irvin F.
WASHER WHIRLPOOL WTW5000DW2 "F7/E6- MOTOR FAULTCleared codes test components. All passed. Talking to CX found was not informed of proper loading. CX instruct on loading and wash features. All operations normal, and operational."
Irvin F.
REFRIGERATOR KITCHENAID KRMF706ESS01 The unit has a failed sealed system. CX says the IM failed first then the fresh food section got warmish. Per Cx intermittent cooling issues; ordrng 1 W10756020 (compressor) and 1 W11116006 (evaporator)
Irvin F.
WASHER WHIRLPOOL WTW5000DW1 "F8/E1 F0/E3 The control button is sticking, the door lock is intermittently not opening. Gearcase shaft is moving up and down the suspension is weak. And unit shifts loud, leaks from center seal. Found sediment in the valve. Cleared and test, passed. ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 W11116590 (cntrl-elec) and 1 W11130362 (SUSPENSION)"
Irvin F.
COOKTOP JENN-AIR JGC7636BP00 "Replaced spark mods, still clicking. All needs replacement. And switch harness ; ordrng 1 W10617680 (harns-wire) and 2 WP8190929 (module-spk)s"
Irvin F.
WASHER MAYTAG MVWC565FW1 "Installed gearcase, with cam and shifter. Completed assembly. Powered unit calibrated, passed. All operations normal."
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHB2740PP7A "CX says the inter face is missing digits, is not bright. The fresh food IM has ice buildup, no ice production. The thermostat for defrost failed. ; ordrng 1 242058229 (user interface) and 1 242094802 (heater-defrost) and 1 5303918810 (DEF IM THERM)"
Irvin F.
REFIRGERATOR KITCHENAID KBSD608ESS01
Irvin F.
REFIRGERATOR WHIRLPOOL WRS325FDAB06 Installed ice door. Test failed. The dispenser motor is seized. And solinoid is frozen. Found ice is trapped in the cover. ; ordrng 1 WP2152713 (solenoid) and 1 WPW10317991 (motor)
Irvin F.
MW OVEN COMBO KITCHENAID KEMS378SWH05
Irvin F.
DISHWASHER KITCHEN AID KDTE104ESS1 "Installed control test for operation, failure. The wash motor is out. Ordering the sump ; ordrng 1 WPW10605057 (pump and motor assembly)"
Hector Z.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Sealed all gaps in between the cabinet and the liner using silicone sealant (482338), and installed a heat probe. Tested ok. job complete"
Hector Z.
WASHER MAYTAG MHW7000XW2 "Replaced motor control board. Ran a quick diagnostic test. Tested ok, job complete"
Irvin F.
WASHER WHIRLPOOL WTW5000DW1 "Wet after spin, noisy, put unit into test mode, after error codes. Locked door set to agitate, after 3 minutes didn’t agitate. ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11116590 (cntrl-elec) and 1 W11130362 (SUSPENSION)"
Hector Z.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Replaced fresh food right hand door handle. Tested ok. job complete
Hector Z.
REFRIGERATOR KITCHENAID KSRS25RVWH02 Replaced fresh food door gasket and water dispenser pad. Tested ok. job complete
Irvin F.
RANGE FRIGIDAIRE FFEF3016USB "CX reports front left burner not operating. Said other work but has to cook on higher settings on other burners. Checked power to the receptacles each receiving 240v. Checked ohms on eyelet three gave ohms value, front left no. The eyelet large failed. Replacing element. ; ordrng 2 5304516159 (LRG ELEMENT)s"
Hector Z.
REFIRGERATOR WHIRLPOOL GC5SHEXNQ03 Installed the ice doo kit and the ice guide. Tested ok. job complete
Irvin F.
DRYER WHIRLPOOL WED4815EW1 "The start button is buzzing, needs replacement. ; ordrng 1 WPW10117655 (relay-pts)"
Hector Z.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced all(3) LED lights (W11205083). Tested ok. job complete
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325SDHW "The fresh food door is opening with noises, not normal. The door will continue to open and slam against the hinge. The fresh food hinge is not seating properly; ordrng 1 W10900464 (THIMBLE CAM) and 1 W10905504 (CAM) and 1 W11097327 (HINGE)"
Irvin F.
REFIRGERATOR WHIRLPOOL GB2FHDXWS09
George Y.
DRYER ELECTRIC MAYTAG MVWB835DW0 Installed parts tested check out ok complete. No dents or dings cause by technician.
George Y.
DRYER WHIRLPOOL WED4815EW1
George Y.
M/W OTR KITCHENAID KMHS120ESS5 Found microhood wen starting cycle loses voltage ok to order transformer.; ordrng 1 W10880342 (transformr)
George Y.
WASHER WHIRLPOOL MHW8200FW
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Found refrigerator ice maker over filling need to replace ok to order part.; ordrng 1 WPW10300024 (icemaker)
George Y.
MICROWAVE WHIRLPOOL WMH53521HZ Found microhood exterior light intermently on and off check connectors checking ok need to replace control panel light bulb ok to order parts.; ordrng 1 8206443 (bulb-light) and 1 W11040881 (panl-cntrl)
Erick S.
DRYER MAYTAG MGDX655DW "Tested found bad relay at start switch causing it not to power on,. Replaced start switch. Retested it and unit is now powering and heating. Job complete"
Erick S.
WASHER MAYTAG MVWB865GW Cycled unit and found hot solenoid getting voltage but not filling. Repalced valve. Retested it and they are now both filling. Unit passed diagnostics tests with no errors. Job complete
Erick S.
REFRIGERATOR FRIGIDAIRE FGHS2631PF "Found bad slide rail causing drawer not to repair,win in place causing basket not to be secured. Replaced rail. Retested it and now all drawers are secure with no errors. Job complete; used 1 240343102 (SLIDE RAIL ) from stock"
Erick S.
WASHER WHIRLPOOL WFW7590FW0 Found bad door latch on unit causing door to remain lock at The end of cycle. Replaced lock. Retested it and it passed all tests with no errors. Job complete
Erick S.
WASHER AMANA NTW4516FW2 Cycled unit and found unit with shifter fault causing failure. Tested shifter and found bad track on it. Job complete replaced shifter. Retested it and it passed all tests with no errors. Job complete
Erick S.
OVEN WHIRLPOOL WFG515S0ES0 "Found control not functioning causing no operation at oven. Job complete"
Erick S.
DRYER ELECTRIC WHIRLPOOL MVWB725BW0 Found unit bad bearings causing noise while spinning. Replaced with ne bearing kit. Retested it and it passed all tests with no errors. Job complete
Erick S.
REFIRGERATOR FRIGIDAIRE LGHB2867PF
Dane K.
OVEN WHIRLPOOL KEBS179BSS00 Upon arrival the unit was dead. Found thermal fuse open. Removed and replaced thermal fuse and tested unit. Unit functions normal now; used 1 WPW10545255 (FUSE-THRML) from stock
Dane K.
REFRIGERATOR FRIGIDAIRE LFHB2741PF
Dane K.
DRYER MAYTAG MGDB765FW Upon arrival the dryer was short cycling. Found the gas coils out of range. Removed and replaced gas coils and tested unit. Unit functions normal now; used 1 279834 (2 COIL GAS VALVE SET) from stock
Dane K.
OVEN WHIRLPOOL WOS51EC0AS04
Dane K.
WASHER MAYTAG MVWB725BW0 Upon arrival the unit was leaking from the water valve. Also the machine will turn itself on on in random times. Unit needs a new water valve for leaking and new main control and consul for starting it self issue.; ordrng 1 W10763749 (cntrl-elec) and 1 W10853723 (valve) and 1 WPW10521059 (console)
Dane K.
RANGE KITCHEN AID KCES950HBL00 Upon arrival the unit would start it self and burners would randomly turn on and turn off. There is no display. Replacing all three control boards; ordrng 1 W11259509 (CONTROL) and 1 W11261875 (CONTROL) and 1 W11261879 (DISPLAY)
Dane K.
DRYER MAYTAG MGDB835DW
Dane K.
WASHER WHIRLPOOL GH9400PT3 Upon arrival of the unit would not drain. Found the impeller blade in the drain pump broken.Removed and replaced drain pump and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR MAYTAG MFD2562KEW Upon arrival the unit was not cooling. Found compressor running but unit had no gas in it. Found leak in discharge tube coming from compressor. Unit needs new UV dye dryer and discharge tube; ordrng 1 WP12866903 (tube- disc) and 1 WPW10143759 (dryer)
Dane K.
WASHER WHIRLPOOL WTW4816FW2 Remove and replace lid latch and tested unit. Unit functions normal now
Dane K.
COOKTOP KITCHENAID KECC607BSS01 There is no issues with the cooktop. There is heat tarnish from customer using the cooktop on the glass.
Dane K.
WASHER MAYTAG MVWB766FW Upon arrival the unit was not spinning and was giving a lid lock fault code. Removed and replaced lid lock and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2021TW Upon arrival unit was not cooling. Found the evaporator fan motor burned out. Removed and replaced fan motor and tested unit. Unit functions
Dane K.
DRYER WHIRLPOOL CGM2941TQ2
Dane K.
OVEN WHIRLPOOL WFG320M0BS2 Upon arrival the oven would not heat. Found switch on gas regulator that lets gas flow to oven was broken and would not open. Unit needs new oven regulator are; ordrng 1 W10638126 (REGULATOR )
Dane K.
WASH/DRY COMBO FRIGIDAIRE FFLG1011MW0 Upon arrival of the unit was leaking very badly gas from where the pipe meets the regulator. Unit needs new gas piping and new regulator; ordrng 1 137076300 (pipe) and 1 5303207409 (valve-gas completed)
Dane K.
OVEN WHIRLPOOL KEBS179BSS00
Dane K.
COOKTOP WHIRLPOOL W3CG3014XS Install switch harness and tested unit. Now one of the other switch are faulty. You need to switch harness again; ordrng 1 WP4456905 (harns-wire)
Dane K.
DRYER ELECTRIC WHIRLPOOL WTW8500DC0 "On arrival of the unit was making horrible noises and cycle. Unit was giving shifter fault. Shifter not transitioning all the way into Spain making gears on bottom of drum assembly and rotor trying to weigh at each other and war and we are out. Unit needs new drum assembly, new rotor, and new shifter; ordrng 1 W10754161 (motor rotor) and 1 W10754448 (clutch)"
Billy J.
REFRIGERATOR WHIRLPOOL KBFN502ESS01 upon arrival cx states the unit is making a popping noise on the opposite door found door hindge is loose resecured and retested job complete cx inspected
Billy J.
REFRIGERATOR WHIRLPOOL GI6SARXXF02 upon arrival cx stated unit making piping noise on opposite door as last time found now that hindge have becom loose tightened retested job complete
Billy J.
REFRIGERATOR MAYTAG MFI2569YEM0 upon arrival programmed the unit cx stated that he replaced both controls I just programmed job complete
Billy J.
DISHWASHER KITCHENAID KDTE234GPS0
Billy J.
FREEZER WHIRLPOOL GX5FHTXVY05
Billy J.
WASHER WHIRLPOOL WTW7300DW upon arrival cx stated unit was not working I checked unit for error codes and had 2 lid lock error codes tried to cycle lid lock but it failed removed and replaced lid lock retested job complete no error at this time
Billy J.
REFRIGERATOR JENN-AIR JFFCC72EFS00
Billy J.
WASHER MAYTAG MVWC565FW1 upon arrival cx stated unit was completely dead and not operating cx has unit plugged into extension Cord like 4 other items thing are plugged in I checked unit fo. Error codes and there is none I ran unit
Billy J.
WASHER MAYTAG MVWB765FW2
Billy J.
REFRIGERATOR WHIRLPOOL GI6SARXXF02 Upon arrival cx stated unit making piping noise on opposite door as last time found now that hindge have becom loose tightened retested job complete
Billy J.
FREEZER KITCHENAID KRFC300ESS01 upon arrival cx states there is frost in freezer I found that rails were not retracting freezer door all the way ordering; ordrng 1 W10330994 (bracket) and 1 W10330995 (bracket)
Billy J.
REFRIGERATOR WHIRLPOOL WRF736SDAM14
Billy J.
WASHER MAYTAG MVWC565FW1 upon arrival cx states unit was not cleaning clothes and long wash times found cx was overloading so cycle was increasing also found agitator was loose and not washing properly secured bolt retested job complete
Billy J.
DRYER WHIRLPOOL WGD49STBW upon arrival drum was jammed because plastic ring broke removed and replaced retested job complete
Billy J.
WASHER WHIRLPOOL WTW8500DC5 upon arrival cleared error codes and ran unit through diognosis test 51 went threw all functions as designed with no error codes instructed cx on loading soap usuage and balling up the clothes tested and retested job complete unit working as designed
Billy J.
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Billy J.
DISHWASHER KITCHENAID KDTE304GPS0 Upon arrival I checked unit for error code and did not have any I put cups on top rack and they filled in no time lowered the legs to raise front of unit instructed cx to change soup to finish quantum max job completed.
Aaron B.
DRYER WHIRLPOOL MGD5100DC0 "F3 e2 shorted thermistor unit needed thermistor replaced test operations , also advised customer that small loads will not dry correct and different type of materials will not dry everything on sensor dry when mixed together , tested air flow ok at this time operating normal at this time ; used 1 WP8577274 (THERMISTOR) from stock"
Aaron B.
REFRIGERATOR WHIRLPOOL WRF736SDAM13
Billy J.
REFRIGERATOR KITCHEN AID KRFC704FBS00
Aaron B.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Unit ice maker jammed up , not making ice, replaced tested operating normal now"
Billy J.
WASHER WHIRLPOOL WFW85HEFC1 upon arrival cx stated unit is giving them a bunch of error codes states sometimes unit will not unlock or lock pressure sensor error with a unit error tested unit and unit needs new sensor and control w11201290; ordrng 1 CONTROL (CONTROL)
Aaron B.
DISHWASHER KITCHENAID KDTM354DSS4 "Replaced the dispenser assembly tested ok at this time"
Aaron B.
WASHER WHIRLPOOL WTW7300DW0 "Checked operations found the wash plate was warped and scraping when washing and wash plate gears stripped , replaced wash plate tested operations normal now ops normal"
Aaron B.
REFER FRIGIDAIRE FFTR1022QW "*Checked operations found the fan blade was off of the evaporator motor, old blade was loose , replaced with a new one , tested operations normal; used 1 5304490957 (FAN BLADE ) from stock"
Aaron B.
OVEN WHIRLPOOL WFG540H0ES1
Aaron B.
DISHWASHER WHIRLPOOL WDF760SADB1
Aaron B.
WASHER MAYTAG MHW3505FW0 Replaced the door lock assembly tested ok at this time after replacement
Aaron B.
WASHER GE GTWN8250D0WS
Aaron B.
REFRIGERATOR KITCHEN AID KBFC42FTS04
Aaron B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Aaron B.
WASHER WHIRLPOOL WTW8500DC0
Aaron B.
REFRIGERATOR WHIRLPOOL GSF26C4EXT02
Aaron B.
DRYER WHIRLPOOL MGD5100DC0 "*F3 e2 shorted thermistor unit needed thermistor replaced test operations , also advised customer that small loads will not dry correct and different type of materials will not dry everything on sensor dry when mixed together , tested air flow ok at this time operating normal at this time ; used 1 WP8577274 (THERMISTOR) from stock"
Aaron B.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Customer had a generic water filter stuck in the filter housing est to remove is $160.00 mrs approved , Remove the filter from the house in successfully without damaging the filter housing and replaced it with a factory approved filter that the customer supplied operating normal unit has water now advise customer to purge water to get all air out of the system paid in $160.00 on card"
Aaron B.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "*Unit ice maker jammed up , not making ice ,replaced tested operating normal now allow 3 days to fill all the way up"
Aaron B.
DISHWASHER WHIRLPOOL WDF760SADB1 Needs extra labor to rewire the unit And 3 call count Checked operations found unit pump and motor asm leaking underneath wash module the diverter red wire connector is corroded as a result of leaking needs unit needs to be pulled out rewired and pump and motor asm replaced needs a 3 call count to repair unit ; rqstng P&A on 1 W11027902 (harns-wire) and 2 WPW10503548 (retainer)s and 1 WPW10671942 (sump and motor assy)
Aaron B.
REFRIGERATOR KITCHEN AID KBFC42FTS04 "If approved needs a 4 call count I need extra labor to repair the unit 1 gasket usually 1 hour to do all 3 needs replacing gaskets are ripped due to abuse, replacing gaskets will result in the doors not closing correct needs the doors to properly repair the unit French door bottom mount refrigerator needs all 3 door gasket due to stickiness at the base of refrigerator the left and right lower ends of the gaskets are ripped and pulled loose due to not cleaning spills then the gaskets pull away and ripped freezer gasket is still sealing but is ripping away in some spots , this could have been avoided by cleaning the edges of the refrigerator edges where the gaskets seal up at neglecting to clean it is the reason the gaskets are in bad shape not from material defects ordered all 3 gaskets ; rqstng P&A on 2 8201809 (gasket-fip)s and 1 WPW10192907 (gasket-fip)"
Aaron B.
WASHER GE GTWN8250D0WS "Needs a 4 call count if approved also I need extra labor to repair the unit it will take over 3 hours to repair Checked operations found unit leaking down the back at the valve log San a number of hoses split and needs replacement also called techline found unit gearcase was grinding or rumbling loud in spin, he said replace basket as well has to be upgraded, unit grinding when clutch engaged needs replacement washplate and bolt is stuck needs to be removed to change the gearcase multiple things wrong with the unit to get back into working order and not leak out all parts are nessisary to repair Needs 4 call count ; rqstng P&A on 1 WH01X10676 (insert impeller) and 1 WH02X10363 (nut hub) and 1 WH02X10364 (washer hub) and 1 WH02X10382 (scr 1/4 - 20 2a sinu) and 1 WH05X10014 (mode shifter asm) and 1 WH13X10058 (water valve - 5 sole) and 1 WH38X21094 (TRANSMISSION ) and 1 WH41X10320 (hose dispensing) and 1 WH41X10321 (hose dispensing) and 1 WH41X10322 (hose dispensi
Billy J.
REFRIGERATOR JENN-AIR JFFCC72EFS00 Apon arrival cx states the unit is making making a 4 chim noise very random cx states about 20 times total it has made the noise cx states it hasn’t made a noise in about 4 days to find a chiming noise that has made a noise 20 times in per techline they have no idea what could cause the noise 7723976050 per techline leave door open and heard chim cx states that is not the noise w11086558 I unplugged the unit and plugged unit back in in it made the noise so unit is loosing power ever so offing will replace main w11333076; ordrng 1 CONTOL (CONTROL) and 1 W11086558 (panel-ui)
Jesus C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer states that ice maker not dispensing. Checked unit and found unit not dispensing. Removed ice-maker and actuated ice-maker motor. Assembled unit and found the door switch not working. Replaced switch and unit is. Now working as design.; used 1 WP2321285 (SWITCH) from stock
Jesus C.
RANGE KITCHENAID KSGG700ESS1 Customer states that unit is not sealing properly. Checked unit and found the right side hinge bent. Unit door is not closing firmly to cabinet. Need to replaced door hinges. Ordered parts.; ordrng 2 W11162113 (HINGE)s
Jesus C.
WASHER WHIRLPOOL WFW75HEFW0 Customer states that unit is leaving clothes wet. Checked unit and found error codes. Ran unit and per tech-sheet test water level sensor Test#7 on pg 17. Found the sensor showing +5 vdc was present from control board J28 pins 1/4. Replaced sensor and retest unit. Unit is now working as design.F8-E1. No water detected entering washerF0-E1. Load detected during washer cleaning cycleF8-E3. Overflow condition; used 1 WPW10448876 (ANALOG PRESSURE SWITCH) from stock
Jesus C.
REFRIGERATOR JENN-AIR JF36NXFXDE01 Removed ice-maker bin and installed extension. Placed bin back and tested. Unit is working as design.
Dane K.
REFRIGERATOR FRIGIDAIRE LFHB2741PF Part not in; saved tckt
Jim S.
WASHER MAYTAG MVWC565FW1 "Replaced motor because of broken part, lid lock, capacitor and water valve because of failure"
James M.
OVEN WHIRLPOOL WEG730H0DS0 "Found unit with f8e0 fan speed error. Quoted customer to replace blower. 115 service call, 120.17 parts, 187.92 labor. Sub Total of 423.09. 432.10 after tax. Customer will hold off on repairs till she speaks to her husband. Collected 115.00 for service call via check # 7212 DO NOT ORDER PART TILL CUSTOMER CONFIRMS.; ordrng 1 W11107275 (FAN BLOWER)"
Jim S.
REFRIGERATOR MAYTAG MBL2258XES4 Replaced drain tube and fresh food damper. Unit tested ok; used 1 W10619951 (TUBE DRAIN) from stock
James M.
DRYER WHIRLPOOL WGD7500GC0 Found unit with no heat. Ordering new ignitor and thermostat via office due to bad data connection. Did not reschedule due to tech availability. ; O-emld tckt
James M.
COOKTOP KITCHENAID KCGS950ESS02 Brand new Unit is missing griddle and has tarnish spots on right front burner. Ordering new parts. Did not reschedule due to tech availability. ; ordrng 1 W10662080 (griddle) and 1 W11173537 (HOLDER-ORF)
Kegan N.
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Customer stated unit does not feel cold, inspected unit, found unit on high setting, calibrated unit, told customer to allow 24 for calibration adjustments and monitor cooling."
Kegan N.
DRYER MAYTAG MGDC215EW2 "Customer stated taking long time to dry, inspected unit, confirmed gas valve issue. Please see notes"
Kegan N.
DRYER MAYTAG MGDB835DW3 "Customer stated unit making loud noise during operation, inspected unit, determined idler pulley worn, making loud squeal. Removed and replaced pulley, ran test, test good.; used 1 279640 (PULLEY,IDLER) from stock"
Kegan N.
DRYER WHIRLPOOL WGD8000DW "Customer stated unit not turning on/no display, checked for power at plug 120vac present. Inspected unit, determined communication error between UI and ACU, ordering both.; ordrng 1 W10593648 (panel-cntl) and 1 W10739352 (cntrl-elec)"
Tyler F.
REFRIGERATOR KITCHENAID KSSC42QVS01 Customer stated that the water and ice dispenser buttons are hard to push. Removed and replaced dispenser pads tested all works good at this time.
Kegan N.
WASHER WHIRLPOOL WTW8500BW0 "Upon arrival, found stator bolt stripped into shaft, unable to remove to access RPS. Picking up RPS, W10178988 at distributor.; schdld next appmnt for 1/22 TUE 8 am"
Tyler F.
COMPACTOR KITCHENAID KTTS505ESS0 Customer stated that the door is getting stuck. Tested door found that when the trash is full and heavy the pedal is harder to push because of the weight of the bin. Showed customer that if bin is heavy if u pull up on door while pushing pedal it makes it easier. All works good at this time all is working to specs.
Kegan N.
OVEN WHIRLPOOL WOS51EC0AS04 "Customer stated lock stopped working, then No display. Inspected unit, determined lock shorted, and thermal fuse blew, ordering both parts.; ordrng 1 W10618131 (latch-door) and 1 WPW10545255 (fuse-thrml)"
Kevin M.
REFIRGERATOR WHIRLPOOL WRF535SWHZ00 Freezer door gasket not sealing on top of freezer door causing frost build up in freezer. I formed gasket properly. Tested rails and gasket. All tests good.
Tyler F.
REFRIGERATOR KITCHENAID KSC23C8EYY02 Found auger motor was frozen from last defrost. Fixed and tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL GI6FARXXY02 Customer stated the unit is leaking water. Found leak is coming from drain tube. Per service pointer replaced drain tube kit. Customer to pay labor and service call whirlpool pays for part.; used 1 W10619951 (TUBE DRAIN) from stock
Tyler F.
WASHER WHIRLPOOL WTW57ESVW0 Customer stated that the unit is spinning during fill cycle found bad load sensing switch WPW10292584. Also found unit is spinning slow. Customer declined and paid service call.
Jesus C.
ICEMAKER JENN-AIR JIM158XYRS0 Customer states that unit is not making ice. Ran diagnostics and found that the evaporator not frosting up. Called techline advised to do a seal system. Need call count of 5. Ordering parts.TboreSr#7723977547; ordrng 1 W11034363 (CONTROL BOARD) and 1 WP759113 (valve-gas) and 1 WPW10200037 (drier-tube) and 1 WPW10206473 (coil-solnd) and 1 WPW10605286 (compressor)