Local Reviews
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Bryan D.
WASHER MAYTAG MVWX655DW1 Cx states that unit is not giving enough water. Tested unit in diagnostics. Unit showed no error codes and functioned as designed. Toggles both cold and hot valves in manual mode. All components are operating as designed. Referred cx to pages three of the wash and care guide explaining water levels. Cx is still unhappy and asking if she could add water with her water hose. I explained to cx that I do not recommend doing that and to contact whirlpool and explain that she is unhappy. No dents dings or scratches caused by tech.
James M.
MICROWAVE WHIRLPOOL WMH31017HZ0 "Replaced interlocks and switches. Unit now functioning as intended. No dents, dings, or blemishes on or around unit."
James M.
DRYER WHIRLPOOL WED4616FW0 "Replaced door handle and customer approves. No dents, dings, or blemishes on or around unit caused by tech."
William L.
WASHER MAYTAG MVWB850YG1 "Removed bleach dispenser tray, checked for clogs, cleaned out tray, instructed cx that some water will remain in dispenser tray when used by design."
William L.
DRYER WHIRLPOOL WED75HEFW0 "Replaced element & thermo cutoff , ran dryer cycle, tested ok, instructed cx to clean dryer vents in home."
Raymond H.
REFRIGERATOR KITCHENAID KSSS42QMW02 "Upon arrival unit was not cooling. Found oil in drain pan from hairline fractures drawing moisture into sealed system. Unit needs sealed system parts. Quoted cx for job, Cx wants parts from WP but does not want ARS to install. Collected 115 cash for diagnostic. Needs following partsWP2316878W10508992WP2306093W10841139."
Bryan D.
DRYER MAYTAG MGDB835DW4 Cx states check lint light comes on and unit stops cycling. Checked lint return outside and found no air flow. Removed vents return found cx has screen installed on outside return. Informed cx that the screen is not allowing proper air flow. Cleared all debris. Unit is now functioning as designed
Raymond H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Upon arrival unit would freeze food in RC. Found RC temps at 33F and FC at -5F. Reset temps back to factory recommended. Tested unit unit functions as designed.
Raymond H.
WASHER WHIRLPOOL WTW7300DW0 "Replaced control, tub, basket,washplate gearcase and nut. Tested unit. Unit functions as designed."
Jesus C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer states that unit is not cooling. Checked unit and ran test 4 compressor not turning. Unplugged unit and tested inverter. Found the inverter bad voltage in 118 vac feedback voltage 3.47 vdc. Checked compressor and ohms out good. Ordering part. Pulled unit out and removed inverter. Installed new inverter and assembled unit. Ran test 4 and it passed. Unit is now working as design.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Customer is going to call her home warranty for further repairs.
Jesus C.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Customer states that unit door are separating. Checked unit and the top of both door liners are separated. Ordered parts. Removed doors and installed new doors removed handles and installed on new door. Unit is now working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL GX2FHDXVB04 Customer states that the unit is not cooling in the fridge food section. Check unit and found the evaporator Iced over on the freezer side. Remove door drawers and evaporator cover. Defrosted all the ice with steamer and replaced thermistor. Assembled unit and tested. Customer paid for labor and call $205.00 per credit card. Unit is working as design.
Jesus C.
COOKTOP KITCHEN AID KCED600GSS00 Customer state that unit cooktop cracked wafted she turn it on. Checked unit and on the right rear area their is crack. Ordered part. Separated blower and raised unit. Removed screws around cooktop and lifted. Installed new cooktop and assembled unit. Powered unit back on and tested all burners. Unit is now working as design.
James M.
WASHER MAYTAG MHW7000AW0 "Found unit not draining due to clogged drain pump and plugged weep holes. Cleared both and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech."
Patrick C.
DISHWASHER WHIRLPOOL WDF520PADM7 Removed and replaced parts tested unit. All ops checked good
Hector Z.
WASHER MAYTAG MVWC360AW0 Replaced Lid lock and strike. Tested ok.
Hector Z.
REFRIGERATOR WHIRLPOOL GX5FHDXVQ00 Replaced both fresh food door gaskets. Tested ok.
Hector Z.
WASHER WHIRLPOOL WTW5000DW0 Replaced hub drive and wash plate. Tested ok.
Cesar H.
WASHER MAYTAG WTW8500DC0 Complaint of residue on clothing per pointer W11042572 replaced control also complaint of unit not locking tested unit found failed lid latch replaced latch tested good
Cesar H.
DRYER WHIRLPOOL WGD8000DW0 Complaint unit not heating tested unit found ignitor ohm reading open determined failed ignitor replaced and tested unit all tested good ; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Cesar H.
WASHER WHIRLPOOL WTW5000DW1 Replaced failed components tested unit all tested good at this time
Cesar H.
DRYER MAYTAG MGDB835DW3 Complaint no heat found thermal cut off ohm open cutting of power to ignitor replaced and unit tested good ; used 1 WP8573713 (CUTOFF) from stock
Cesar H.
WASHER MAYTAG MVWB835DW3 Replaced gear case tested good
Tyler F.
DRYER MAYTAG MGDX655DW2 Customer stated that unit is making a rattling noise when running. Found front motor bracket was not installed on motor. Reinstalled and tested all works good at this time.
Steven W.
DISHWASHER AMANA ADB1400AGW1 "Ran diagnostics. No error codes found. Pre-ID parts were not needed. Ran service diagnostics cycle. Fills, washes, drains, rinses, dries properly. Instructed customer pauses during cycle are normal. Advised customer to install air gap. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replaced FC door gasket, grille,FC light switch. Sealed cabinet/ liner with RTV sealant. RC damper is working properly. Advised to leave FC door closed 6 hours. Unit is cooling properly at this time. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Hinge was returned 10/10/18. Ice maker is working properly. Replaced FC light switch. FC light is working properly. Unit is cooling properly at this time. Complete.
Steven W.
REFRIGERATOR KITCHENAID KRFC302ESS00 Not a recall.SR # 7723187767. Called tech -line. Per tech line FC door is designed to be pulled from the center only. I witnessed customer pulled door from left side. Unit is working as designed.
Kevin M.
WASHER WHIRLPOOL WTW4816FW2 "Unit making loud noise during agitation. Found gearcase slipping gears when trying to agitate. Failed gearcase. Removed and replaced gearcase, cam and belt. Tested unit. All tests good."
Steven W.
DISHWASHER WHIRLPOOL WDF760SADM1 "Found air gap plugged with debris. Instructed customer to clean/ check air gap 2 times a year, clean filters every 3 months. Water heater temp is too low. DW is working properly at this time. Complete."
Steven W.
WASHER WHIRLPOOL WTW4800BQ0 "Replaced splutch, shifter, drain pump, lid lock. Cleared error codes. Ran calibration, auto test cycle - passed. Tested normal wash. Fills, agitates, drains, rinses,& spins properly. Complete."
Michael M.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Installed fresh food door onto unit. Door seals nicely. Leveled doors best possible with cx wooden floors. Unit ops are normal. Cx wants KitchenAid badge on door which was not provided with door.Name plate W10839793 is unavailable from Marcone.Spoke with DS. Completing ticket out, create new ticket and mail nameplate badge to cx home address. Job complete."
Jesus C.
WASHER WHIRLPOOL WFW94HEAC0 Customer didn’t need unit service he is going to replace it. He needed dryer checked.
Aaron B.
M/W OTR WHIRLPOOL WMH31017HW2 Replaced the sensor tested ops normal at this time
Dane K.
DRYER WHIRLPOOL WGD4815EW2 Upon arrival unit would not heat. Found all safeties and fuses checked OK. Got 120 V going to igniter but igniter would not blow. Removed and replaced igniter and tested unit. Unit functions normal now; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Dane K.
WASHER WHIRLPOOL WTW8800YC Cx did not want to pay a service call then part and labor on top of that. He said he was going to call someone cheaper.
Dane K.
REFRIGERATOR KITCHEN AID KFIV29PCMS01 Evacuate and charge removed and replaced compressor and fresh food evaporator and freezer evaporator fan. Re-charged and tested unit. Unit functions normal. Please bill fan and harness to Warren Tech.BILL WHIRLPOOL FOR SEALED SYSTEM PARTS AND DOUBLE SEALED SYSTEM LABOR
Irvin F.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Removed all fresh food shelfs, and evap cover. Completed depicting the evap coils. Installed all parts. Installed all shelving. All ops normal. Allow 12-24 hrs for temps to balance."
Billy J.
WASHER MAYTAG MVWB750WQ0 W10536347 apon arrival removed and replaced drain pump retested no leaks dings or scratches at this time job complete unit is draining as deaighned
James G.
ELECTRIC RANGE ROPER FEP310VQ0 Reinstalled right front switch that had fallen thru control panel Tested ok
Dane K.
REFRIGERATOR FRIGIDAIRE LGHT2046QF1 Removed and replaced heater and tested unit. Unit functions normal now
Michael M.
WASHER MAYTAG MVWB865GW0 Removed top panel to access inlet valve. Removed and replaced housing and water valve.Ran unit through auto service and unit passed with no issues. Unit no longer leaks and ops as intended job complete
Michael M.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Repeat issue for cx. Tech found out unit is under extended warranty, advised cx to contact insurance provider and obtain authorization code for repair and to reschedule the call with ARS. unit needs a freezer door gasket."
James R.
FREEZER WHIRLPOOL WRX735SDHV00 R&R door. Unit working properly
James R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 R&R parts. Unit working properly
William L.
REFRIGERATOR MAYTAG PTB2154GRW "Replaced FF door gasket, formed gasket with blow dryer, instructed cx on gasket training, removed ice buildup & clogged drain at thermostat assy. Housing, u it operating as designed."
William L.
DRYER WHIRLPOOL WED7500GW0 "Instructed cx of damage to unit, Found unit smashed in at front panel with burner assy detached from exhaust housing. Cx returning unit to appliance liquidators. Unit purchased as is damaged. Took pics of damage."
Michael M.
WASHER WHIRLPOOL WTW4815EW1 "Cx agrees to service fee.Cx states they can hear water in base of unit and cannot get it to drain, also unit smells.Tech found no faults in control ran unit through auto service and found unit passed with flying colors. Explained water that they hear is needed to balance unit during operation and will never drain or leak and is normal. Advised cx to use afresh tablets and run unit to sanitize. Unit ops as intended with no issues.Collected $115service fee by check #1966"
Michael M.
WASHER MAYTAG MVWC415EW2 F7e6- motor faultF8E1 - long fill no fillCx states can hear noise when tubspins.Tech spun drum nd can hear plastic rubbing. Removed lower pulley and found damaged cam kit. Removed and replaced with new cam kit.Unit ops as intended. Slight sound heard. Advised cx to use unit and if noise does not clear up then will replace gear case. It no typical gear case noises are heard by tech at this time. Unit ops as intended job complete
Kevin M.
WASHER WHIRLPOOL ALW880QAW Cancel call. Service call was set up on a different washer. Customer to call their insurance company.
Kevin M.
WASHER MAYTAG MVWX655DW0 Unit not draining. I removed console and found voltage coming from main control to pump. I went down to pump and found the brown wire had broke at connector at pump. I spliced new connector onto wire and reattached to pump. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF736SDAW14 "When customer was dispensing ice, the auger in ice bucket broke and put a hole in the side of the bucket causing cubes to fall out and on the floor. I removed and replaced ice bucket. Tested unit. All tests good."
Kevin M.
WASHER WHIRLPOOL WFW9151YW00 Unit not spinning loads out. I found unit getting stuck in off balance load condition. I tested shocks and found them to be worn out. I removed and replaced shocks. Tested unit with load of towels. All tests good.
Kevin M.
WASHER MAYTAG MVWC565FW0 Unit not agitating. I put unit into diagnostic and found actuator not turning into agitation and getting stuck on spin. I removed and replaced actuator. Tested unit. All tests good. ; used 1 W10913953 (ACTUATOR) from stock
Tyler F.
DISHWASHER KITCHENAID KUDH03DTSS10 Customer stated that upper dish drawer is not working very well. Found upper drawer has a lot of calcium buildup on spray arm and wash pump filters. Customer needs to soak unit in vinegar to remove all calcium buildup for unit to work to specs. All works good at this time.
Aaron B.
WASHER MAYTAG MVWX655DW1 Checked operations found the unit not filling water on the cold side replaced the water valve tested again operating normal now
Aaron B.
WASHER WHIRLPOOL MVWB800VQ0 Unit bearings are bad but the top is rusting and is not covered under the service contract customer is going to get another unit
Billy J.
REFRIGERATOR WHIRLPOOL KSSP36QMS01 Apon arrival removed and replaced parts listed retested job complete
James M.
FREEZER WHIRLPOOL WRX735SDHZ Found condensation buildup in seal on top of freezer door. Found no sign of leaks. Found door could be left ajar when opening from side of handle. Informed customer that freezer door handle must be pushed or pulled from center to ensure proper seal. Checked gasket on freezer and fridge undo minor gapping. Heated with heat gun and reestablished seal. Unit is functioning properly at this time.
Dane K.
DRYER WHIRLPOOL MDG78PNBWW Did Not service.
James G.
REFIRGERATOR WHIRLPOOL WRF736SDAM13 Replaced listed part due to damper sticking open Tested ok
James R.
DRYER WHIRLPOOL WED8900BC R&R all parts unit working properly
James R.
REFRIGERATOR FRIGIDAIRE FFSS2615TE0 IM not cycling cycling. R&R IM. Unit working properly ; used 1 241798231 (Im) from stock
Irvin F.
DISHWASHER KITCHENAID KDFE204ESS0 "Standing water in the tub. Verified purchase date. Test drain failed, unit is sending power the motor buzzes not turning. Removed pump area clear, shaft not moving. Replaced pump, test for operation. The unit drain and operates properly."
James G.
REFIRGERATOR WHIRLPOOL ED25TEXHW00 Replaced listed part Tested ok
James G.
REFRIGERATOR GE CYE22TSHDSS Replaced listed part due to shorted motor Tested ok
James G.
OVEN AMANA AGR6303MFS0 "Upon arrival bake burner not sparking at igniter, replaced igniter and retested spark normal. Upon reassembly I noticed a bake pan over the top of the broiler drawer which I suspect was sliding back and making contact with exposed igniter connection. Advised customer to be alert for pans sliding back."
James G.
REFRIG/SIDE-BY-S KITCHEN AID KRSF505EWH00 Ice maker tray fell off mechanism Replaced listed part Tested ok
Irvin F.
RANGE FRIGIDAIRE FPGH3077RFF CX complained of defective (cosmetic issue). Removed cooktop. Installed replacement. No issues all ops normal. ; used 1 809020402 (COOKTOP STNLS) from stock
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 Removed power from unit. Removed failed components. Installed replacement components. Completed
Francisco S.
OVEN KITCHENAID KOSE500ESS03 Removed and replaced parts listed tested ops unit working as intended.Sr#7722847704
Francisco S.
WASHER MAYTAG MHN30PDBWW0 Checked unit found error code f28 loss comm. between ccu and mcu. Accessed ccu and check m13 connector also tighten pins inside. Then proceeded to do the same on mcu to ensure there was a good connection.( conducted continuity test on harness as well). Tested ops and unit is working as intended no parts needed.
Kevin M.
DRYER AMANA NGD4655EW2 Unit not starting. Found broken door switch causing unit not to start. Removed and replaced door switch. Tested unit. All tests good. ; used 1 WPW10569603 (SWITCH-DOR) from stock
Tyler F.
WASHER WHIRLPOOL WTW5790SQ0 Customer stated that unit is making a lot of noise. Found failed basket drive. Quoted customer for repair. Customer declined at this time. Charged for service call.
Andrew P.
FREEZER WHIRLPOOL KSSC48FMS00 Check upper unit with UV light and found no leaks. Recharged unit and could hear leak in Yoder loop. Pulled unit out and found leak in cabinet at pan heater. Found two leaks in unit. Unit was leaking in Yoder loop and seconds leak is at cabinet wall where drain pan tubing runs up thru cabinet. Unit is non repairable out of warranty from manufacture because of leak in cabinet at drain pan tubing in cabinet. File number. 7723184557
Jim S.
REFRIGERATOR GE ZISB480DRC Replaced freezer evaporator thermistor and board. Unit tested ok
James G.
REFIRGERATOR WHIRLPOOL GX5FHTXVY00 "Replaced listed part Tested ok ; used 1 8201786 (START DEVICE,COMBO) from stock"
Chris M.
WASHER WHIRLPOOL WTW8540BW1 On return visit replace console and also control board. Ran system in a spin and drain cycle everything checked out good. Job completed
Patrick C.
DRYER AMANA NGD4655EW Found the customer having issues with timer not moving and shutting off and no heat ops. Verified timer failure. Needs new timer. Checked for ignitor glow and didn’t get it. Checked thermal fuse and it was bad. Reading open load. Needs new one. Removed and replaced timer and fuse. Tested unit all ops ch3cked good
Irvin F.
WASHER MAYTAG MVWB835DW1 The latch fails to lock open and closes replaced latch. Drain pump is seized. Replaced. All ops normal. AUTHO-S225EQ
mitch l.
MICROWAVE KITCHENAID KOCE500ESS06 Upon arrival customer stated convection fan is not working. I tested unit in diagnostic mode unit did not give any error codes. Tested u it in normal bake and u it convection fan started working tested in covert bake and unit fan started working normal as well. I called techline to document per techline if no error codes and fan is working to make sure there are no loose connection at control and at fan. If no loose connection there is nothing more I can do to repair unit unit is functioning normal to instruct customer on proper use and care of unit. Made sure unit did not have any loose connections unit does not have loose connection at fan or control unit is functioning normal at this time of service. Instructed customer on proper use and care of unit techline file number 7723186020.
mitch l.
DRYER WHIRLPOOL WGD8000DW3 Upon arrival I removed and replaced air duct I tested unit unit is-heating and functioning as designed at this time of service.
mitch l.
DRYER WHIRLPOOL WED8500DC3 Upon arrival customer stated u it is not heating I tested unit in diagnostic mode unit coded F4E3 restricted air flow F4E4 Lin voltage error. I tested u it and unit is barley heating mor moisture in unit that dry heat. I removed back vent and tested unit unit is now drying cloths. Customer has restricted vent. I removed power and panel to access power connections at terminal block found power cord not properly hooked up natural wire was at ground which could cause the unit to give line error. Installed natural wire to proper location on block and tested unit unit is heating and functioning as designed.
James G.
COOKTOP AMANA AER3311WAW1 Replaced listed parts Tested ok
Dane K.
REFRIGERATOR FRIGIDAIRE FFTR2021TB Upon arrival the unit was not cooling. Operator fan was running but compressor was not. Found start relay burned out. Removed and replaced start device and tested unit. Unit functions normal now; used 1 241941005 (RELAY) from stock
Dane K.
DRYER - ELECTRIC GENERAL ELECTRIC GFDR485GFR Removed and replaced all list of parts and tested unit. Unit functions normal
Andrew P.
FREEZER WHIRLPOOL KSSC48FMS00 Check upper unit with UV light and found no leaks. Recharged unit and could hear leak in Yoder loop. Pulled unit out and found leak in cabinet at pan heater. Found two leaks in unit. Unit was leaking in Yoder loop and seconds leak is at cabinet wall where drain pan tubing runs up thru cabinet. Unit is non repairable out of warranty from manufacture because of leak in cabinet at drain pan tubing in cabinet. File number. 7723184557
Francisco S.
DRYER WHIRLPOOL MVWP575GW0 "Checked unit for cx to ensure it was working properly, adjusted legs to eliminate vibration noise also adjusted gas line because it was making contact with cabinet creating vibration noise. Unit working as intended."
Isidore A.
DRYER MAYTAG LSE1000 Collect 115 part NLA
Dane K.
DISHWASHER WHIRPOOL WDP370PAHB0 Upon arrival the unit was not draining. Found unit not draining due to faulty installation on the hose. Rectified installation issues and tested unit. Unit functions normal now
Jesus C.
DRYER WHIRLPOOL WED94HEAC0 "Customer need unit checked and tested. Checked unit and found error code. Ran unit and idler wheel making noise. Unplugged unit and removed top and font panel assembly. Cleaned out unit with vacuum and installed new dryer kit. Assembled unit and tested. Customer paid in full for parts, call and labor $326.42 per credit card.F4-E3 ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Patrick C.
WASHER GE GTW680BSJWS Removed and replaced valve only. Seals already on valve and control wasn’t needed. Tested unit all ops checked good
Patrick C.
REFIRGERATOR WHIRLPOOL WRS325FDAB06 Removed and replaced part. Tested unit. All ops checked good
Aaron B.
FREEZER KITCHENAID KRFC300ESS01 Replace the handle tested operations unit is working as designed
Aaron B.
REFRIGERATOR WHIRLPOOL ARB2557CSR "Installed damper it was frozen up , The noise of the customers getting is moisture building up on the freezer fan motor build up enough to where it makes a loud noise intermittently and then stops and then comes back but the problem is the customer has a rested up liner which is allowing too much moisture to infiltrate in the refrigerator which is not repairable and is in quick pic cause in the refrigerator and freezer doors to not be able to seal up that is not repairable and is the problem Advised the customer to contact her service contractor"
Aaron B.
FREEZER WHIRLPOOL WRF535SMBM00 Replaced the ice maker tested operations unit filled ops normal
James M.
WASHER MAYTAG MVWC565FW1 "Installed parts and tested u it. Unit now functioning as intended. No dents, dings, or blemishes on or around unit caused by tech."
James M.
REFRIGERATOR WHIRLPOOL KRSC503EBS01 Found unit with warp in gasket on top of freezer door allowing air in and causing ice to form over light switch. Heated gasket with heat gun to remove warp and reestablish seal. Unit gasket is now sealed and unit is functioning as intended and customer approves.
Steven W.
REFIRGERATOR WHIRLPOOL WRS325FDAW04 "Found ice maker jammed. Unjammed ice maker. Cleaned plugged condenser. Unit is cooling properly, ice maker is cycling properly at this time. Complete."
Steven W.
WASHER WHIRLPOOL WTW7500GW0 "Ran diagnostics. Had f0e5 , f0e3 error codes. Found suspension rod out of socket. Reinstalled suspension rod. Instructed customer about un balanced loads, advised not to wash large bedding.Tested rinse & spin with load. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, & spins properly. Complete."
James G.
REFIRGERATOR WHIRLPOOL GI5SVAXVL01 "12VDC present at UI , user interface is no longer available"
Bryan D.
REFIRGERATOR WHIRLPOOL WRF560SEYM05 Cx states moisture inside fridge on rail. Inspected unit. Found moisture control turned off. Referred cx to page 15 in use and care guide explaining moisture control. Removed rail and pulled ohms. All is fine. Turned on moisture control and informed cx if they are still having a problem to give us a call.
Bryan D.
DISHWASHER KITCHENAID KDTE204GPS0 Removed and replaced both tub gasket and spray arm. Ran unit for 32 minutes and seen no leaks. Tub was full of soap without me adding a pod. Instructed cx to let unit finish cycle to rinse tub. Explained to cx that if to much soap is used unit will leak. If cx calls again please auto so I can call techline. Unit is no leaking right now.
Bryan D.
FREEZER KITCHENAID KFIS29PBMS02 C states freezer is not cooling. Removed evap cover and found cannot running evap frosted over. Defrosted evap with steamer and removed and replaced evap motor. Unit is now functioning as designed. No dents dings or scratches caused b6 tech. Quoted and collected 283.21 via check 461
Billy J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Apon arrival cx stated fridge just flys open removed and replaced can retested job complete cx inspected
Billy J.
REFRIGERATOR KITCHENAID KRFF707ESS01 W10830288 apon arrival cx states when getting water makes a really load noise installed sp pressure regulator kit retested job complete
Billy J.
REFRIGERATOR KITCHENAID KRFF507EWH01 Apon arrival installed heater kit retested job complete
James G.
REFRIGERATOR GENERAL ELECTRIC GFE28GSKBSS "Spoke with Darrell at GE tech line who documented call in customer file, customer complaint cannot be duplicated and since refer is cooling normal that this issue is properly not able to be resolved. I informed customer to contact consumer affairs if problem persists."
James G.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced listed part Tested ok
James G.
REFRIGERATOR KITCHENAID KFIL27CXMS0 Replaced listed part and cycled ice maker Tested ok
Aaron B.
WASHER WHIRLPOOL WFW75HEFW0 "Checked operations unit is working correct debris in the lip section of the door boot was clogged cleared out , customer is using way to much soap and the suds gathers up front , advised to use way less soap and clear the door lip section out on a regular basis to prevent from happening again ops normal now"
Kevin M.
REFRIGERATOR JENN-AIR JBL2086HES Customer saw water coming from underneath unit. I pulled unit out and found water line from customers valve leaking. Instructed customer to replace plumbing going to unit. Unit tests normal. Customer paid $115.00 for trip and diagnostic.
Aaron B.
WASHER MAYTAG MVWB855DC3 Checked operations unit had a F8E6 code which is the unit lid was open for longer than 10 minutes with water inside tested operations unit is working as designed did instruct customer on way too much soap use which could’ve been what caused the unit not to work correctly other than that operating normal now
Kenneth M.
FREEZER WHIRLPOOL WRT311FZDW01 Installed fan blade and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. Customer concerned about temps. Checked temps and checked good.
Kenneth M.
WASHER MAYTAG MHW3505FW0 Installed hose and vent and tested unit. Unit is now working properly. Customer approves no dents dings or blemishes on or around unit caused by technician.
Kevin M.
OVEN WHIRLPOOL WGG745S0FS02 Left front burner not igniting consistently. Ignitor is sparking. Failed burner head and cap. Removed and replaced left front burner and caps. Tested unit. All tests good.
Steven W.
REFRIGERATOR KITCHENAID KBSD602ESS01 "Replaced ice maker. Cycled ice maker. Ice maker is filling, cycling properly. Unit is cooling properly at this time. Complete."
Steven W.
DRYER WHIRLPOOL WGD4815EW2 "Flame cuts out in 10 seconds. Found venting restricted. Dryer works when vent is disconnected. Advised customer to call duct cleaning service. Dryer is tumbling, heating properly. Complete."
Hector Z.
WASHER WHIRLPOOL WTW5800BW0 "Replaced latch assembly, suspension,drive belt and cam. Tested ok."
Hector Z.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced both upper rack rails. Tested ok.
Tyler F.
OVEN WHIRLPOOL WFG530S0ES0 Customer stated that intermittently the unit will pre heat but will not come back on. Called tech line and checked voltage at connectors. Checked bake and broil igniters and grounding of flame tube and harness. File number 7723143434. Removed and replaced DSI board harness and main control tested all works good at this time.
Hector Z.
OVEN WHIRLPOOL KEMC377KBL0 Replaced thermal discs. Tested ok.
Tyler F.
WASHER WHIRLPOOL WTW4955HW0 Customer stated that unit is not using enough water and is not locking the lid. Checked for error codes and cycle tested 7nit. Instructed customer that lock will not engage till before the spin cycle and that the water level is determined by the load size. Calibrated unit all works good at this time.
Jesus C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Customer states that unit is making noise. Check unit and found the icemaker valve actuating. Jumpered out valve an icemaker and confirm issue. Turned off icemaker also customer is concerned that the doors were not level. Placed a spacer on the left side door and adjusted the left side to level about the doors. Unit is working as design.
Jesus C.
REFIRGERATOR WHIRLPOOL KFIV29PCMS03 Customer states the unit is not cooling. Checked unit in found evaporator in the fresh food section iced up. Remove drawers and remove ice build up. Defrosted evaporator and placed thermistor in the proper place. Ran test 4 on unit and it’s working properly. Assembled unit and placed drawers back in. Unit is working as design. Customer paid for service call $115.00 per credit card.
Dane K.
DISHWASHER KITCHENAID KDTE204DSS0 Upon arrival the unit was not draining. Remove the drain pump and found debris stopping impellers from turning. Remove debris and tested unit. Unit functions normal now
Dane K.
DRYER WHIRLPOOL WED4815EW Upon arrival the unit was not heating. Found the heating element with no Continuity. Removed and replaced heating element and tested unit. Unit functions normal but customers power supply only has 120 V coming in. Unit needs 240 to properly heat.
Dane K.
REFRIG/SIDE-BY-S FRIGIDAIRE FFSS2614QS Unit was making ice
James M.
REFIRGERATOR FRIGIDAIRE LFHB2751TF3 Replaced ice maker and cleared iced up waterline. Unit functioning as intended at this time.
Tyler F.
WASHER MAYTAG MVWB835DW3 Customer stated that the unit is not spinning out the clothes and is not finishing the loads. Checked for error codes only found stuck key code. Calibrated machine and tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF991BOOM00 Customer stated that unit is not cooling. Found evaporator in refer compartment is frozen over. Removed and replaced thermistor harness tested all works good at this time.
Steven W.
RANGE - GAS WHIRLPOOL WFG320M0BS3 "Found door hinge counter support fell into cabinet( left ), right support coming loose. Reinstalled counter supports, reinstalled oven door. Door is opening/ closing properly. Advised not to lift up on oven door. Complete."
Kevin M.
REFRIGERATOR MAYTAG MFX2876DRM02 RC evaporator frozen over and caused airflow restriction. Found metal thermistor and main control not reading thermistor properly. Needs to be changed to plastic thermistor and main control replaced to correct issue. Removed and replaced main control and installed plastic thermistor. Tested unit. All tests good.
Kevin M.
DRYER WHIRLPOOL WGD5800BW0 "Customer had burning smell during use. I found roller frozen and not moving causing rubber smell. I removed roller and cleaned shaft, roller and shaft still in really good condition. I reinstalled roller and tested. All tests good."
Kevin M.
ICE MAKER KITCHENAID KUIX305ESS2 "Customer complaint ice machine producing small cubes ran diagnostics found water level too low less than half the reservoir, called techline advised to replace recirculating pump which includes water level sensor. Removed and replaced recirculating pump. Tested unit. All tests good."
Kevin M.
DISHWASHER WHIRLPOOL WDF330PAHS1 Door not staying down when open. I found broken hinge pads causing door to spring shut when open. I removed and replaced hinge pads. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MVWC415EW1 Unit not starting when customer pushes start button. Found that the door strike was stuck up and not going into lid lock assy. This was causing unit not to run. I fixed lid strike and tested unit. All tests good.
Isidore A.
COMPACTOR WHIRLPOOL TC507W1 Pull out trash compactor removed and Installed new gear kit. note customer paid chk 744 service call 115.00 prior visit not in system? Today paid full 127.64 chk 747.
Isidore A.
WASHER WHIRLPOOL WFW9151YW00 "F9 e1 long drain verified, f6e1 communication error, not verified. drain motor blockage cleared drain test operation ok at this time."
Patrick C.
REFRIGERATOR WHIRLPOOL WRF560SMYW "Customer having issues with items freezing in the fridge and condensation on glass. Checked unit out and found condensation on left side wall. Door doesn’t seem to be sealing right, due to the mullion heater. Reinstalled and secured. Tested unit. Now shutting properly. Changed filters customer provided. And adjusted temps"
Tyler F.
OVEN WHIRLPOOL WFG320M0BW0 Removed and replaced sensor and tested. Outlet is not grounded. Ran to another outlet and worked fine. Customer needs to ground outlet for unit to work properly.
Dane K.
OVEN AMANA AGR4230BAB3 Upon arrival of the unit was not lighting. Found a loose connection at the igniter. Secured connection and tested unit. Unit functions normal now
Dane K.
KITCHEN WHIRLPOOL WDF520PADM7 Upon arrival the unit would not drain. Found drain not activating. Removed and replaced drain pump and tested unit. Unit functions normal now
Hector Z.
MICROWAVE KITCHENAID KEMS378SSS05 "Checked unit and found nothing wrong with the microwave oven. Unable to verify complaints. Customer paid in full $115.00 for service call with a Bank Of America check, reference #7315."
Kenneth M.
DISHWASHER KITCHENAID KDTM354DSS5 Installed door gasket and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or a round unit caused by technician.
Aaron B.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 *Checked operations found a light puck out in the deli tray replaced tested ops reset unit operations normal now; used 1 W11126053 (LED LIGHT MODULE ) from stock
Aaron B.
WASHER WHIRLPOOL MVWB765FW1 Replaced the gearcase stator motor asm tested ops unit has the and operating normal at this time
Billy J.
MICROWAVE WHIRLPOOL WMH31017HW Apon arrival cx stated she has tones of complaints first the beeping sound is not load enough she also stated the end sound isn’t load enough she states she is hard of hearing she also states that the vent flap at top of microwave of it opening and closing is to load but they all sound normal to me cx will also state she will turn unit of for a minute and it will only run for 2 seconds and shut off unit is working perfectly fine heating fine instructed cx of proper use job complete
Dane K.
DRYER - GAS WHIRLPOOL WGD8500DC Upon arrival dryer was loud while being used. Install dryer repair kit and tested unit. Unit functions normal
Jesus C.
REFRIGERATOR KITCHENAID KBSN602ESS01 Removed broken front basket and installed new. Unit is working as design.
Patrick C.
DRYER MAYTAG MEDB835DW3 Customer having issues with a noise. Happens intermittently. Luckily it made the noise when I arrived. Noise coming from the pully. Removed and replaced repair kit. Tested unit all ops checked good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Irvin F.
WASHER MAYTAG MVWX655DW1 "MGY3EGYEP1-parts autho only CX responsible for service fee and labor. CX says unit not draining and completing cycles. Confirmed issue unit full of water and clothes, with pump buzzing. Removed water and clothes. Tilted unit removed pump the impeller seized up. Replaced component. Completed assembly and ran test check passed. All ops normal. ; used 1 W10876600 (PUMP-WATER) from stock"
Irvin F.
MICROWAVE GE JVM3160RFSS "Unit is dead per CX, confirmed. Found the unit had a blown 20amp fuse. Replaced and test, passed. ; used 1 W10138793 (FUSE) from stock"
Steven W.
REFRIGERATOR JENN-AIR JS48PPDUDB00 "Very little water from dispenser & into ice maker. Found fill valve screen plugged. Cleaned screen. Water flow is normal. Dispensing water properly, ice maker is filling properly. Unit is cooling properly at this time. Complete."
Tyler F.
WASHER MAYTAG MVWB765FW2 "Customer stated that unit is making a noise during the wash cycle. Checked for error codes, o codes present. Cycle tested unit found all sound levels are normal. Calibrated unit all works good at this time."
James G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Installed my bypass plug and water pressure was good, customer indicated he never received one upon delivery Unit tested ok"
James M.
OVEN WHIRLPOOL WOD93EC7AS01 "Replaced thermal fuse and tested unit unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech."
James G.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced listed parts due to freezing temperature Tested ok
Isidore A.
COMPACTOR WHIRLPOOL KUCC151JSS0 Pulled out compactor removed top panel and console removed and installed new switch. ok reinstalled console and top panel reinstalled compactor. Test operational at this time.
Billy J.
RANGE WHIRLPOOL WEG745H0FS0 Apon arrival cx stated she was worried about the fan staying on rafter she used oven instructed cx this is perfectly normal refer cx to use and care
Isidore A.
DRYER ELECTRIC WHIRLPOOL WTW4816FW1 "Turned off water disconnect water lines. Removed console and water valve ,installed new water valve, reinstalled console and reconnect water lines. test for leaks ok, test washer operation ok at this time."
Andrew P.
REFRIGERATOR JENN-AIR JS42SEDUDW15 "Removed and replaced compressor, Evap, drain pan, inverter and exchanger. Pulled vacuum on 7nit and held vacuum for ten minutes. Recharged unit with 7.50oz r134a. Evap started to frost over and cool. Informed Cx to give 36 hrs to reach temp. This is a built in and multi component repair"
Patrick C.
FREEZER WHIRLPOOL WRF535SMHB Found the customer having issues with the freezer light not working and ice build up on door. Checked out unit and found light switch frozen due to gasket not sealing on top. Reformed deformed gasket. Tested unit. Now sealing properly. Lights work as well
Hector Z.
RANGE WHIRLPOOL WFG505M0BS3 Replaced RF cook top valve. Tested ok.
Isidore A.
DISHWASHER WHIRLPOOL KDTM504EPA2 Found tracks upper 3rd rack binding and center rack broken falling off parts ordered; ordrng 1 W10913628 (track) and 1 W10914507 (track) and 1 W11259785 (track) and 1 W11259786 (TRACK)
Isidore A.
DRYER ELECTRIC WHIRLPOOL WTW4816FW1 Found water valve W11210459 leaking part ordered; ordrng 1 W11210459 (VALVE)
Isidore A.
WASHER WHIRLPOOL WTW8600YW0 Found bearing W10435302 and hub W10820039 leaking door hinge left WPW10358931 and right WPW10358932 not staying up screws WPW10442074 added if needed; rqstng P&A on 1 W10820039 (hub 26.47) and 1 WPW10358931 (hinge 50.18) and 1 WPW10358932 (hinge 52.49) and 4 WPW10442074 (screw 7.05)s
mitch l.
WASHER MAYTAG MVWB850YW0 Upon arrival I removed top panel to access drum and bearing in could not remove drum drum is seized to shaft I tried to take a different rout and tried to take nut off and was in able to remove nut due to nut rusted on to shaft as. My hands are slipping and banging on unit. Unit is needing new gasket and tub due to seized drum to shaft and seized nut to shaft. ; ordrng 1 W10381078 (outer tub) and 1 W10549509 (basket)
mitch l.
DRYER MAYTAG MGDB766FW0 Upon arrival customer stated unit is still taking 6 hour to dry. I tested unit in diagnostic mode unit coded F3E2 called techline to document because I have been here before for the same reason per techline if you have good connection at p13 and you are getting good continuity between the red and black wire you’re moisture sensor is working properly. If moisture sensor is functioning normal to replace control I tested and got no ohms while unit is dry used wet towel and got 16ohms sensor has good continuity unit has bad control ordering control. Techline file number 7723184233.; ordrng 1 W10831163 (cntrl-elec)
Chris M.
WASHER WHIRLPOOL WTW5000DW1 I’m return visit today install new gear case motor and control board now Start capacitor is bad . Customer is going out of Town Tuesday and will Return on Friday scheduling for Friday after 1 o’clock; ordrng 1 W11158831 (CAPACITOR )
Chris M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "On today’s visit I guess we had two previous technicians out here. The customer still having temperature issues in the refrigerator compartment. The fix for this is a new user interface main control board on backside refrigerator fan harness. Ordering parts it’s going to need authorization those are the parts I will correct the issue though ; ordrng 1 W10843055 (cntrl-elec), 207.23, 1 W10902214 (thermistor), 30.92, 1 W11033168 (harns-wire), 90 day warr, 1 W11092503 (panel-ui), 181.26, 1 WPW10389152 (support), 90 day warr,"
Chris M.
WASHER ELECTROLUX EFMG517SIW0 Customers issue is that dryer was making horrible sound also was vibrating really bad. I pulled dryer. Out from underneath the countertop. Started disassembling dryer look like someone previously has worked on it because a lot of screws were missing Also it was like the whole cabinet was out of whack not sturdy at all and the rollers had WD-40 all over them. I proceeded to replace rollers and also idler arm. I didn’t cycle dryer On the majority of the noise is gone away. After talking with customer I told her I found some damage done to the bulkhead and that screws were missing and I didn’t have all the parts to complete job .I was just going to close it out but I know I can make it where there’s no noise at all. Ordering some parts will return when they come in; ordrng 12 131168200 (screw)s and 2 137029801 (BRACKET)s
Chris M.
DRYER ELECTRIC WHIRLPOOL MEDB950YW0 "Customers issue dryer is making a loud sound. Pool dryer apart Found three of the four rollers to be bad also noticed the seal on the drum is worn out and blower motor Bearings are bad. Ordering parts pending authorization I did install dryer repair kit though today; ordrng 2 280140 (seal,drum)s and 1 WP8544737 (wheel) and 1 WPW10448896 (motor-drve) and 1 WPW10547292 (pulley-idr)"
Chris M.
REFRIGERATOR WHIRLPOOL WRF736SDAW11 On today’s visit removed and replaced ice maker again ran test 57 and 59 and also water fill test All test past with no issues. Waiting to close out ticket just to make sure it produces ice over the weekend for the customer.; schdld next appmnt for 10/16 TUE !
Jim S.
DRYER - GAS WHIRLPOOL WGD95HEDW0 "After installing the new power board the display went half black. Needs an user interface; rqstng P&A on 1 W10838287 (panel-cntl), states that autho needed"
Jim S.
DISHWASHER GENERAL ELECTRIC GSD4000R00BB While installing the sump assembly the filter ball fell out and neither myself or the household help could find it; ordrng 1 WD12X10408 (filter ball)
Bryan D.
WASHER KITCHENAID KDTE254ESS3 Cx states door won’t close cause adjustment on right side is broken. Impeded ted unit found clips on adjuster are broken. Ordering adjustment rescheduled cx for 10/16; ordrng 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 1 WPW10250162 (cover) and 1 WPW10546503 (adjuster) and 1 WPW10588165 (housing)
James M.
WASHER MAYTAG MVWX655DW1 Replaced latch and cntrl-elect. Unit pulsating during spin cycle. Ordering new actuator-shift. Will return 10-17 to install. ; ordrng 1 W10913953 (actuator)
James R.
WASHER WHIRLPOOL WTW4800BQ0 R&R parts. When calibrating unit it shut off mid cycle. Getting power. Unit needs control; ordrng 1 W10581897 (control board)
William L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Found small liner crack 1.5 inch long at back wall of fridge, ordered epoxy repair kit to repair. Instructed cx on info for consumable items. Called WP TL ref#7723182180; ordrng 1 8201700 (repair kit)"
William L.
WASHER MAYTAG MVWB835DW0 "Found wash plate stripped , ordered wash plate and bolt; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)"
William L.
WASHER WHIRLPOOL WTW5000DW0 "Found washplat stripped,, ordered washplate for unit.; ordrng 1 W10752283 (washplate)"
Raymond H.
REFRIGERATOR WHIRLPOOL MFD2560HES "Upon arrival unit had irrational ice maker function, also ice coming out brown. Found mold deteriorated on ice maker, leaking water valve and old fill tube allowing fill tube to ice over. Make 2 call count.; ordrng 1 WPA3223101 (insert- pl) and 1 WPM0114003 (clip- spee) and 1 WPW10137519 (tube-water)"
Raymond H.
WASHER WHIRLPOOL MVWX655DW1 "Upon arrival unit would not run. Found main control fault and basket speed fault. Inspected control and had burn marks, also capacitor is shorted. ; ordrng 1 W11158831 (CAPACITOR)"
Raymond H.
WASHER MAYTAG MVWC415EW0 Upon arrival unit agitator barrel and fabric softener dispenser broken.; ordrng 1 W10836496 (agitator) and 1 W10850126 (dispenser)
Tyler F.
REFRIGERATOR WHIRLPOOL WRF989SDAH02 Customer stated that the refer compartment is not cooling as well and the ice production has slowed down. Found refer evaporator is frozen over. Ordering fan harness in stock. Customer to defrost unit minimum of 24 hours with the doors open before return.; ordrng 1 WPW10277799 (harns-wire)
Patrick C.
WASHER ROPER RTW4440VQ1 "Found the complaint to be that the unit isn’t letting cold water in, just trickles. The valve has been replaced twice. Checked voltage to valve to see if timer drops voltage. It does not. Stays solid 122 volts. Filter screen and pressure good quoted 264.70. Paid in full. Will return tomorrow ; ordrng 1 WPW10144820 (valve)"
Hector Z.
DRYER WHIRLPOOL WED7500VW Dryer not heating and venting. Checked unit and found shorted blower motor capacitor and open thermostat.; ordrng 1 WP8182472 (motor-drve) and 1 WP8182528 (element)
Hector Z.
REFRIGERATOR KITCHENAID KBSD608ESS00 "Water valve still dispensing water through the ice maker when it should not. Tested ice maker and this is dispensing water soonest start the cycle and in the end of the cycle. Contacted tech line and he suggested to replace main computer board (Gemini) because this control the ice maker, and the (Niagara) control because this control the smart valve.; ordrng 1 W11126009 (icemaker), 65.14, 1 WP2318054 (cntrl-elec), 110.93, 1 WPW10200659 (cntrl-elec), 158.79"
Hector Z.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Freezer door damaged, fresh food door handle damaged and noisy evaporator fan motor.; ordrng 1 LW10913113 (FREEZER DOOR STAINLESS STEEL ) and 1 W1163764 (DOOR HANDLE ) and 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (motor-evap)"
Hector Z.
WASHER MAYTAG MVWX655DW1 Washer displaying an F7E1 code (Basket speed fault). Checked unit and found inoperative motor and capacitor.; ordrng 1 W10721967 (drive pulley) and 1 W11158831 (MOTOR CAPACITOR ) and 1 WPW10006487 (motor-drve)
Cesar H.
REFRIGERATOR WHIRLPOOL WRS331FDDW00 Fresh food compartment not cooling properly found slow air flow when evap fan came on temp setting is set for max but won’t drop temp bellow 40 routed for fan motor and thermostat ; ordrng 1 W10687326 (motor-evap) and 1 WPW10583801 (thermostat)
Cesar H.
REFRIGERATOR KITCHEN AID KRFC704FBS00 Complaint no cool in fresh food found evap frozen over causing air restrictions not able to cool fresh food side ran tests all sensors and motors tested good per service pointer W11033419B replacing evap cover and filling the other steps in pointer to fix the problem. software version ( test 128) is up to date with version 600 there for not replacing control ; ordrng 1 W11167902 (EVAP COVER )
Cesar H.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Found ice maker double fills causing water leak in the unit W10545062 service pointer indicated controls should be replaced to address this problem ; ordrng 1 W10861908 (cntrl-elec)
Cesar H.
WASHER MAYTAG GTWN4250D1WS Ran test on unit found code for open moisture sensor tested sensor found open not responding routed for wire jumper ; ordrng 1 W11161899 (JUMPER SENSOR )
Tyler F.
DRYER MAYTAG MGDC215EW2 Customer stated that the dryer will not heat. Cycle tested dryer found element is coming on but gas coil is not allowing gas flow. Ordering gas coil in stock.; ordrng 1 WPW10328463 (coil-valve)
Tyler F.
WASHER AMANA NTW4516FW3 Customer stated that basket is chipped and rusting and machine is shaking. Found unit was not level causing noise. Leveled leg and ordering basket due to rust still under 30 day cosmetic.; ordrng 1 W10554251 (spin basket)
Tyler F.
REFIRGERATOR AMANA ASI2575GRS00 Customer stated that the water dispenser and ice maker is not working. Found valve is clicking when called for. Found filter housing is not allowing water through the filter. Ordering filter housing and valve just in case. Parts not in stock.; ordrng 1 W11172791 (FILTER HOUSING) and 1 WPW10179146 (valve-inlt)
Steven W.
REFIRGERATOR WHIRLPOOL WRF736SDAM14 "Ran diagnostics. Found fill valve just hums no water. Also fascia is sweating. Needs fascia kit, valve, fill tube heater.; ordrng 1 W10628737 (heater) and 1 W11087201 (heater)"