Local Reviews
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Raymond H.
DISHWASHER WHIRLPOOL WDF760SADW0 Installed sensor. Tested unit. Unit functions as designed.
Patrick C.
OVEN AMANA AGR5330BAB3 "Units oven portion not working. Checked ignitor and no glow from it in bake. Checked power to ignitor and it isn’t getting power across only one leg to ground. Thought it was loose connector but even after connection tightened, it still doesn’t receive power at ignitor. Needs control. And ignitor ; ordrng 1 W11176454 (IGNITOR) and 1 WPW10556708 (cntrl-elec)"
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer having issues with the ice not dispensing. Checked out and the dispenser motor is seized. Needs new dispenser motor ; ordrng 1 WPW10317991 (motor)
Dane K.
DRYER MAYTAG MGDB765FW Upon arrival the dryer was short cycling. Found the gas coils out of range. Removed and replaced gas coils and tested unit. Unit functions normal now; used 1 279834 (2 COIL GAS VALVE SET) from stock
Kenneth M.
OVEN WHIRLPOOL WFG320M0BS3 Replaced control board and tested unit. Unit popped the instant it was plugged in at board. Found a loose ground screw. Tightened ground screw. Found short in power cord. Ordering new power cord. And light socket. ; ordrng 1 W10856866 (sockt-lite) and 1 W111126814 (CONTROL) and 1 W11173616 (POWER CORD)
Dane K.
OVEN WHIRLPOOL WOS51EC0AS04 Find arrival of the unit would not heat after self cleaning. Found the thermostat open. Removed and replaced thermostat and tested unit. Unit now function is normal. Customer also want to door glass changed Because of the stains on the glass. Showed customer the warranty page which was page 14 of the use and care guide and pointed out item number nine of what is not covered. Item number nine on what is not covered clearly state that cosmetic damage to the finish will not be covered and less reported in the first 30 days of owning the appliance.; used 1 WP4449751 (T.O.D SPST) from stock
Kenneth M.
OVEN/COMB KITCHENAID KOCE500ESS05 Found unit running and turning on and everything. Just not heating. Ordering new control panel and main board. Oven only thing having problems. Did not reschedule due to part availability ; ordrng 1 W10915648 (cntrl-elec) and 1 W11093254 (panl-cntrl) and 1 W11179310 (CONTROL)
Dane K.
DRYER MAYTAG MGDB835DW Cx refused service. She was told she was getting new unit.
Raymond H.
REFRIGERATOR WHIRLPOOL WRT519SZDB02 Upon arrival compressor start windings ohmed at 3.2 run at 4.2 across was 7.6. 120VAC at compressor compressor start winding shorted. Needs compressor. Make 4 call count; ordrng 1 W11092625 (compressor)
Raymond H.
RANGE IKEA IGS505DS1 Upon arrival control panel had dent. Needs panel.; ordrng 1 W10696186 (panl-cntrl)
Jim S.
REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAM04 Replaced faulty light board
Jim S.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Removed evaporator so I can replace the rear housing. Replaced rear housing. Used silicone to seal potential air leaks. Replaced evaporator and recharged system
Dane K.
COOKTOP KITCHENAID KECC607BSS01 There is nothing wrong with the cooktop. There is heat tarnish from customer using the cooktop on the glass. Customer does not like that. Took the best pictures I could of complaint. Please put on route for tomorrow to call trade partners; saved tckt
Jim S.
WASHER WHIRLPOOL WFW72HEDW0 Replaced drain pump. Unit tested ok
Irvin F.
REFIRGERATOR WHIRLPOOL WRS325FDAB06 Installed ice door. Test failed. The dispenser motor is seized. And solinoid is frozen. Found ice is trapped in the cover. ; ordrng 1 WP2152713 (solenoid) and 1 WPW10317991 (motor)
Kevin M.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Customer concerned with temps in RC and FC. Evap fan is running normal, condenser fan running normal, full frost pattern. Customer did have FC control set to coldest setting which will slow airflow to RC. Also freezer a little too full with food. Instruct customer on keeping proper airflow. All tests good."
Kevin M.
WASHER MAYTAG MVWX655DW1 Customer concerned with noise during operation. Tested unit and all sounds normal. Instructed customer on normal sounds and operation. All tests good.
Jim S.
REFRIGERATOR KITCHEN AID KUIC15PHZS0 There is a seal system issue with the evaporator ; ordrng 1 WP759113 (valve-gas) and 1 WPW10206473 (coil-solnd) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)
Jim S.
DRYER SAMSUNG DV50K7500GV/A3 Defective top. It’s bent; ordrng 1 DC97-19378B (TOP)
Raymond H.
WASHER WHIRLPOOL WTW7500GW0 Upon arrival unit had LF code. Found unit not hooked up to hot water valve. Valve just capped. Informed cx unit needs all connections to operate. Unit functions as designed at time of service.
Raymond H.
DISHWASHER WHIRLPOOL WDF320PADS3 Upon arrival unit door does not have retention like it used to. Found rope assemble fell off hinge. Secured and tested. Unit functions as designed.
Billy J.
WASHER MAYTAG MVWB765FW2 Per techline this is considered abuse refer cx to whilpool file number 7723976605
Kevin M.
DISHWASHER KITCHENAID KDFE104DSS3 Unit is not cleaning or drying dishes. I tested unit and found wash pump motor not running. Voltage to wash pump but pump not running. Need to order motor/sump assy. ; rqstng P&A on 1 WPW10605057 (pump and motor assy)
Raymond H.
RANGE MAYTAG MGS8800FZ0 Upon arrival unit continues to arc when plugged in. Spark harness open. Needs manifold.; ordrng 1 W10885072 (manifold)
Billy J.
REFRIGERATOR KITCHEN AID KRFC704FBS00 Unit needs icemaker per Andrew office is to contact cx and sced ; saved tckt
Billy J.
REFRIGERATOR WHIRLPOOL GI6SARXXF02 Apon arrival cx stated unit making piping noise on opposite door as last time found now that hindge have becom loose tightened retested job complete
Andrew P.
KITCHEN KITCHENAID KDPE234GPS0 Found pics of food stuck under float and causing unit not to fill. Removed food debris and tested unit. Unit filled and washed and drained. Cx also has a cracked air gap and plugged drain line to sink advised Cx that she would need a plumber to replace air gap and drain line.
Kegan N.
WASHER MAYTAG MVWX655DW1 "Upon return, called tech line, walked through unit functionality, confirmed low water pressure to unit. Customer to correct water pressure issue then call back before we may continue.Sr# 7723967591"
Kegan N.
RANGE WHIRLPOOL WMH32519HZ3 "Customer stated burner flames set too high, adjusted flame s at burner valve, also oven off range approx 20 degrees Fahrenheit, calibrated temp, tested, test good."
Raymond H.
DRYER MAYTAG MGDX655DW2 Installed dryer repair kit and coils. Tested unit. Un8t functions as designed.
Raymond H.
DISHWASHER KITCHENAID KDTE204ESS1 "Upon arrival cx stated unit not draining, found clogged air gapped. Unit functions as designed."
Raymond H.
M/W OTR MAYTAG MMV4205DS1 Upon arrival interlocks failing. Quoted cx 20.82 for parts Cx approved. Replaced interlocks with 4 switch design. Tested 7nit. Unit functions as designed.
Andrew P.
MICROWAVE KITCHENAID KBHS179SSS05 Removed and replaced microwave manager board. Tested unit with cup of water and unit heated fine and turn table turns. Job completed
Dane K.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Upon arrival the fresh food compartment was not cooling. Found air diffusers not opening. Removed and replaced diffuser and tested unit. Unit functions normal now
Andrew P.
WASHER MAYTAG MGDX655DW2 "Cx States unit making loud rumbling noise. Turned on machine and it had loud vibration and rumble. Used dryer repair kit to replace rollers and belt, pulley. Tested unit and it is working properly"
Andrew P.
REFRIGERATOR WHIRLPOOL WRF560SMYM04 Pulled refrigerator out from wall. Found return line from water filter to water valve had a small crack at the valve. Removed water line and cut out crack section. Reinstall waterline and tested unit is working fine and there are no leaks. Job completed
Raymond H.
DISHWASHER JENN-AIR JDB9800CWX2 "Upon arrival UI unresponsive with wash light illuminated, burn marks on control. Needs panel and control.; ordrng 1 W10610937 (panel-cntl) and 1 W10866121 (cntrl-elec)"
Andrew P.
RANGE JENN-AIR JGRP536WP00 Ran unit for 30 minutes and unit cycled fine. Lowered temp and unit cycled off and didn’t cycle back on consistently; ordrng 1 W10878504 (burnr-oven) and 1 W11113650 (igntr-oven)
Hector Z.
DISHWASHER IKEA IUD8010DS2 Dishwasher not draining. Checked unit and found loose drain pump connector. Adjusted and tested ok.
Hector Z.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Freezer and fresh food doors too low leaving a gap. Raised both doors, also tilt unit to the back, refrigerator located in the garage and floor is not flat. Tested ok."
Kegan N.
M/W OTR WHIRLPOOL WMH32519HZ3 "Customer stated blower making loud noise and surface lights come on when microwave operating, ordering control board ; ordrng 1 W11221051 (CONTROL BOARD )"
Hector Z.
WASHER WHIRLPOOL WFW9600TW01 "Washer leaking. Checked unit and found damaged bellow and also worn out bearing. Customer paid in full $115.00 service call using a from PACIFIC WESTERN BANK, reference #5624."
George Y.
DISHWASHER KITCHENAID KDFE104DWH5 Installed part tested check out ok complete. No dents or dings cause by tech.
George Y.
DISHWASHER KITCHENAID KDFE104DSS2 Installed part tested check out ok complete. No dents or dings cause by tech.
Hector Z.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "LED light from freezer compartment is out, also all upper LED lights from the fresh food compartment.; ordrng 3 W11205083 (LED LIGHT)s and 1 W11239944 (LED LIGHT W/HARNESS.)"
Irvin F.
WASHER WHIRLPOOL NTW4516FW2 Long fill no fill-F8/E1 CX says the washer won’t complete cycles. Found one error code. Checked inlet screens found sediment. Removed sediment. Tested valves found getting proper power. Test for operation passed for hot. cold water is slow after the sediment was cleared. The solinoid is not opening. Replaced fill valve. Test and calibration passed. ; used 1 W11210463 (VALVE) from stock
George Y.
REFRIGERATOR MAYTAG MFI2269FRZ02 Found refrigerator getting to cold in fresh food area. Ice maker not functioning need to replace interface control and ice maker ok to order part.; ordrng 1 W10799818 (cntrl-elec) and 1 WPW10300024 (icemaker)
William L.
WASHER WHIRLPOOL CHW9160GW0 "called commercial tech support, was instructed how to cleared code, cleared codes, tested ok"
Kenneth M.
WASHER WHIRLPOOL WTW8900BC0 Found unit sounding like a jet plane taking off during spin. Ordering new bearing. Also ordering hinges due to lid slamming down and not closing as it should. Broken hinges. Rescheduled customer for Tuesday 1-22-19; ordrng 1 W10435302 (bearing) and 1 W10842413 (hinge) and 1 W10842414 (hinge)
William L.
REFRIGERATOR AMANA ASD2575BRW01 Found water lines & water valve leaking water with RTV applied to water lines. ordered water lines & water valve; ordrng 1 W10276792 (reservoir) and 1 WPW10179146 (valve-inlt) and 1 WPW10664271 (tube-water)
William L.
WASHER MAYTAG MVWB835DW4 "F8E1, F3E2, F0E3, F7E0, Found no water hot water flow in test 1, ordered water valve for unit.; ordrng 1 W11172234 (water valve assy)"
Jesus C.
DRYER WHIRLPOOL WGD4815EW2 Removed screws and lifted top panel. Removed front panel and installed new. Removed door and installed on me panel. Tested unit and it’s working as design.
James M.
M/W OTR WHIRLPOOL WMH32519FS0 Found unit with spark marks inside cabinet. Sparks originated from turn motor but also evidence of sparks from rack to inner cabinet. Checked racks and found a sticky substance on back of rack. Informed customer that racks should be regularly cleaned and dried before placing back in microwave . Replaced motor and leaned rack tested unit. Unit not sparking. Unit is functioning as intended at this time.
James M.
WASHER MAYTAG MVWX655DW1 Ran unit thru testing. Customer was concerned with actuator noise when shifting from agitate to spin. Tested unit and found unit to be working as intended. Quoted for possible actuator replacement (349.24 For parts labor and service) if they liked even thou it doesn’t seem to be needed at this time.. Repair denied. Collected service call of 115.00 via cc. Unit is fully functional at this time.
James M.
DRYER WHIRLPOOL WGD4815EW2 Replaced door switch and unit is now working as intended.
Isidore A.
REFRIGERATOR KITCHENAID KSC24C8EYY03 seal system tech. Evaporator freezer WPW10239732 evaporator WPW10643261 fresh food drier WPW10143759. Sealed system leaking; ordrng 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator) and 1 WPW10451893 (fan-scroll) and 1 WPW10643261 (evaporator)
James M.
WASHER AMANA NTW4516FW2 Replaced water pump and tested 7nit. Found no evidence of leaks and unit is functioning as intended.
Isidore A.
WASHER WHIRLPOOL WFW9290FW0 "F0 e01 rotor WPW10453673 breaking apart hitting stator W10870752. Stator not damaged, customer advised not to use. Part ordered; ordrng 1 WPW10453673 (rotor 102.07)"
Isidore A.
WASHER MAYTAG MFW9600SQ0 "Found drain motor 280187 weak noisy , part ordered.; ordrng 1 280187 (pump-water 99.74)"
Erick S.
DRYER MAYTAG MGDX700XW2 Installed new board on unit. Retested it and it now powers on and heats. Job complete
James M.
REFIRGERATOR KITCHEN AID KRFF302EBS Switched out evap motor and fan blade. Unit fan still unresponsive. Checked main board and found evidence of short circuit on board. Ordering new cntrl elect. Rescheduled for 1-23 to install. Office to confirm.; ordrng 1 WPW10317076 (cntrl-elec)
Erick S.
COOKTOP WHIRLPOOL KCGS950ESS02 Converted burners tops to propane. Retested it and it passed all tests. Job com
William L.
WASHER AMANA NTW4516FW2 "replaced control brd, recaled unit, ran seqlf diagnostics, unit operating as designed"
James M.
MICROWAVE WHIRLPOOL CAE2745FQ0 Fund unit unable to drain. Ordering new drain pump. Did. It reschedule due to tech availability. ; ordrng 1 WPW10276397 (drain pump assy)
Tyler F.
WASHER MAYTAG MVWX655DW1 Customer stated that the door will stay locked after cycle sometimes. Tested could not replicate problem. Calibrated unit and tested all works good at this time.
James G.
REFIRGERATOR KITCHENAID KRFC302ESS00 Adjusted sealed system lines coming off of compressor
Jesus C.
OVEN KITCHENAID KODE300ESS04 Removed mounting screws and pulled unit out 6 inches. Removed UI panel and installed new panel. Power unit back on. Unit is now working as design.
Jesus C.
DRYER WHIRLPOOL WGD96HEAU0 Customer states that unit drum not spinning all the time. Checked unit and Found the drum spinning slowly. Removed top panel and disassembled unit. The idler wheel was seized up. Removed wheels and installed new dryer kit. Cleaned out dryer lint completely from unit and assembled. Ran unit and it’s now working as design.F2-E1. Stuck button; used 1 4392067 (DRYER REPAIR KIT) from stock
Jesus C.
WASHER MAYTAG MHW8100DC0 Customer states that unit dispenser is not coming out. Checked unit and found dispenser not coming out. Removed top panel and dispenser. Installed new and tested. Unit is now working as design.
William L.
REFRIG/SIDE-BY-S WHIRLPOOL WRS325FDAW04 "replaced freezer led light, still flashing , ordered top FF light module.; ordrng 1 WPW10515058 (light)"
Jesus C.
DISHWASHER MAYTAG MDB8959SFZ4 Customer states that unit is not draining. Found unit full of water and not draining. Cleaned out drain trap and ran drain cycle. Ran diagnostics and passed. Unit is now working as design.
Jesus C.
WASHER MAYTAG MVWC565FW1 Customer states that unit stops during cycle. Ran diagnostics and found error code. Ran manual test and balanced out unit as good as possible. Foundation raised and not stable enough to prevent vibrations. Ran automatic test and also calibrated unit. Unit is now working as design. F0-E5. Off load detected
George Y.
DISHWASHER FRIGIDAIRE FBD2400KW12B Installed part tested check out ok complete. No dents or dings cause by tech.
Aaron B.
MICROWAVE WHIRLPOOL RMC275PVB01 "Right spring 52.56 left spring 55.39 switches 96.45, the switch brackets are no longer available left or right trip charge 115.00 labor to pull microwave & oven combo out and replace parts listed 420.00 tax 15.33 totaling $754.73 mr and mrs declined to repair at this time collected $115.00 paid in full card"
Kegan N.
M/W OTR WHIRLPOOL WMH32519HZ1 Installed new control and membrane
Raymond H.
WASH/DRY COMBO WHIRLPOOL WGT4027HW0 "Replaced control, tested unit. Unit functions as designed."
Raymond H.
REFRIGERATOR KITCHENAID KFCS22EVMS5 "Installed gaskets, toe panel and bin. Collected 91.62 for parts tested unit, unit functions as designed."
Raymond H.
DRYER ROPER RGD4440VQ1 "Installed timer, PTS and knob. Tested unit. Unit functions as designed."
Raymond H.
WASHER WHIRLPOOL WGT4027HW0 Upon arrival control unresponsive. Voltage at board. Needs control.; ordrng 1 W11305797 (CONTROL)
Raymond H.
OVEN KITCHENAID KODC304ESS00 "upon arrival unit had F1e1 error code. No tech sheet avaloble. Contacted Scott SR 7723972010 and discussed. This is an internal failure. RTD not calibrated for upper unit. This can occur if the control has failed, or if there have been electrical disturbances. Was told to clear codes and see if they come back, code did not. Told cx to test unit, if problem occurs Quoted cx replacement of control.115 SC369.99 labor.Parts covered under warranty. Collected 115 SC Mail out receipt"
Erick S.
WASHER MAYTAG MHW8200FC0 Installed new arts on unit. Retested it and it passed all tests with no errors job comp
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDHV Cycled unit and found unit copper tubing vibrating against drip pan causing noise. Reinstalled and secure grommet to tubing and safely repositioned tubing. Retested it and it passed all tests eith no noise. Job comp
Tyler F.
RANGE KITCHENAID KSGB900ESS2 Customer stated that the right front burner is not working. Found the two front burner caps were on the wrong burners. Fixed and tested all works good at this time.
James G.
RANGE MAYTAG MGR6600FZ1 Replaced listed part due to separation of glass Tested ok
Steven W.
DOUBLE OVEN KITCHENAID KEBS277SSS04 Ran diagnostics. Had f1e1 error code. Found appliance manager failure. EST 647.41. Labor 225.00. 2 count job. Allow extra time.; ordrng 1 WPW10119142 (cntrl-elec)
James G.
COMPACTOR KITCHENAID KTTS505ESS0 Replaced listed part due to damaged containerTested ok
James M.
RANGE FRIGIDAIRE FFGH3054US Replaced ignitor and tested not. Unit now functioning properly and customer approves.
James G.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 No show Confirmed by office ; saved tckt
Kegan N.
M/W OTR WHIRLPOOL WMH31017HS0 "Customer instruct. Customer stated unit making buzzing noise during operation, explained to customer soft buzzing is normal operation noise for microwave, no issues present."
Irvin F.
WASHER WHIRLPOOL MVWC565FW0 "Washer is not operating. Found the drain is activating on power up. Error codes is long fill. Found the cold valve was stuck closed, no water. Water pressure from the source is good. Screens had sediment, solinoid still not open8nf. Replaced valve test, and calibration passed."
Irvin F.
WASHER WHIRLPOOL WFW9200SQ02 "Replaced inlet valve. CX purchased new hoses. Has installed already to wall. Connected them lines to the washer. Ran test checks, no leaks. All ops normal n"
James M.
DISHWASHER WHIRLPOOL WDT920SADM2 Quoted 187.92 for labor via blue book. Customer stated that office gave much lower price for labor on full job. Office closed and could not confirm. Customer will schedualed on monday 1-21-19. ; saved tckt
Irvin F.
FREEZER WHIRLPOOL WRT311FZDW01 "X had unit unplugged, all ice is gone. Removed control cover and evapmcover, replaced harness, and control. Powered unit, started all ops normal."
Irvin F.
DISHWASHER WHIRLPOOL WDT710PAHB1 "CX says the unit leaked a week ago from the middle of the door, or under the unit. Removed panel, no water under the unit the poor shows signs of a leak, all is dry out. The padding is dry. Ran test cycle x3, no leaks. The drain hose is only POSSIBLE ISSUE, no hi loop in the hose. Put drain hose in correct position. All ops in unit are normal."
Irvin F.
OVEN WHIRLPOOL WFE505W0HS0 The front left burner not operating. No power from the switch. Lifted the cooktop found burn out spot. Replaced switch and element. All ops normal.
Irvin F.
REFRIGERATOR MAYTAG MFW2055FRZ00 "No cooling. The fan is not moving receiving power. The dampner will not open. Installed evap motor, dampner and thermo. All ops normal. CX NEEDS TO CLEAN THIS FRIDGE FILTHY"
James G.
WASHER MAYTAG MVWC565FW0 Replaced lid latch and ran calibration Tested ok
Irvin F.
OVEN WHIRLPOOL WOS92EC0AS04 The control is wrong color. Reordering stainless. ; ordrng 1 W10812331 (panl-cntrl)
Patrick C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Removed and replaced harness,thermistor, and start device. All ops checked good. If it still doesn’t work will need to call tech support"
Jim S.
REFRIGERATOR GE GFD28GMLEES Doors not adjustable. Center alignment can not be adjusted
Jim S.
M/W OTR WHIRLPOOL WMH73521CS0 "Replaced upper and lower switches and holder; used 3 W10727360 (MICROSWITCH), 1 WP8206419 (INTERLOCK), and 1 WPW10156813 (INTERLOCK) from stock"
Jim S.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Installed ice maker and bucket. Unit tested ok. Used tape in required areas of electrical connections
Jesus C.
WASH/DRY COMBO MAYTAG MLE2000AYW Customer received part and tech installed it. Removed front panel and boot. Installed new boot and assembled unit. Tested unit and inspected for leaks. Unit is now working as design.; schdld next appmnt for 1/19 SAT !
Steven W.
DRYER WHIRLPOOL CGM2745FQ0 "Replaced coin slide. Tested with $2.00- working properly before setting at $1.50. Coin slide is sliding properly. Dryer is heating, tumbling properly. Complete."
Patrick C.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Removed and replaced harness and applied the tape. Need to replace the cover. Tabs are broken ; ordrng 1 WPW10501260 (cover-evap)
Steven W.
DISHWASHER WHIRLPOOL WDT720PADM1 "Replaced pump/ motor assembly. Ran diagnostics. No error codes. Fills, washes, drains, rinses, & dries properly. Complete."
Patrick C.
WASHER MAYTAG MVWB725BW Found the unit having issue with an error code. Error was a lid lock error. Duplicated issue. Needs new latch. Need to order quoted 352.52. Approved ; ordrng 1 WPW10619844 (latch)
Steven W.
REFRIGERATOR AMANA ARS2664AC Replaced RC gasket kit. Old screws were difficult to remove. Unit is cooling properly at this time. Instructed customer to leave RC door closed for 4 hours. Complete.
Patrick C.
WASHER WHIRLPOOL WTW5000DW2 Customer having issues with a leak. Found hole in tub by right rear suspension. Needs new tub. Another tech is supposed to be coming to fix who’s already diagnosed but if he doesn’t customer will call us to order part ; saved tckt
Michael M.
RANGE WHIRLPOOL KOSC504ESS00 Cx states after first use unit would not heat anymoreTech removed unit from wall. Removed rear panel. Removed and replaced thermistor. Retested unit and unit now heats. Reinstalled unit into wall and selected bake 350° unit heated and reached temp. Job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Cx states after a day the ice in the ice bin will clump together and the dispenser will not function.Tech pressed dispenser pad and ice dispenses as designed. No temp issues and ice is not melting through the chute. Passes all test with techlineTechline states fusing of the ice cubes is normal operation.Calling to document with techlineSr#7723844302Job complete
Michael M.
RANGE - GAS WHIRLPOOL WFG505M0BS3 Cx states unit stopped sparking on top burners. Tech found rat droppings and rat bedding under unit. Removed drip panel and found large amount of rat droppings and chewed on wiring. A lot of components show signs of rat damage. Found spark module and harness with damageService fee $115Spark module WPW10110523 $175.44Harness wire W10836473 $37.54Main harness W10914403 $85.27Quoted $200 labor. Cx denied repair. Job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived and unit was unplugged. Plugged unit in and unit and compressor and fans op. Not blowing cold air at this time..Documenting with techline SR#7723965866Compressor is running but no cooling. Verified sealed system issue.Upper pantry interior lights are on same circuit as freezer lights.Ordering freezer light module W11205083Pantry upper light module W11239944Compressor kit W10832994Inverter box W11087200Spoke with Cher Moved to Raymond Return 1/24/19 8-12 requested; ordrng 1 W10832994 (compressor) and 1 W11087200 (invrtr-box) and 2 W11205083 (LIGHT MODULE)s and 1 W11239944 (LIGHT MODULE W/ HARNESS)
Kevin M.
DRYER WHIRLPOOL LDR3822PQ2 "Unit not starting. When push to start button is pushed, the motor hums. Found weak start winding on motor. Failed motor. Removed and replaced motor and blower wheel. Tested unit. All tests good."
Michael M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Cx states pantry section is too warm. Has thermal coupler inside pantry reading 51° and freezer is reading 5°Tech finds pantry evap is frozen over. Using steamer to remove ice build up. 2X Labor requested. Removed all shelves and could not access evap due to center support in the way. Verified with DS doors need to be removed to access components. Advised cx to defrost unit for 24 hrs prior to repair.Ordering thermistor W11087438 and damper WPW10248595Return with DS to complete repair on 1/26/19; ordrng 1 W11087438 (motor-evap) and 1 WPW10248595 (control)
Tyler F.
M/W OTR KITCHENAID KMHC319ESS4 Customer stated that the convict bake took longer than expected to work and vent is is not working. Tested connect bake and unit is working. Vent is not venting because installer installed vent exhaust and flap is not opening. Installer needs to remove vent and make sure their is clearance for the flap. All works good at this time.
Michael M.
REFIRGERATOR KITCHEN AID KRFC300ESS01 Cx states unit is not cooling. Unit is unplugged on arrival.Cx states someone from Best Buy came to the home and unplugged the unit.Tech moved unit forward and plugged unit in. Evap fan is blowing and damper ops are normal. Removed rear cover to access compressor. Compressor and fan are running but suction line and high side lines are same temp (ambient)Found refrigerant leak around dryer. Took quick pic. Needs sealed system tech/ spoke with office and Raymond Friday 1/25/19Note left for Raymond to order compressor kit and drier kit; saved tckt
Kenneth M.
DRYER - ELECTRIC MAYTAG MEDB200VQ0 Found unit with faulty rollers. Rollers were squeaking really loud. Replaced roller with Dryer repair kit and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
COOKTOP JENN-AIR JGD3536GS00 Found unit not sparking. Inspected everything and found everything good. Grounding to unit is good. No spark. Replaced spark module and tested unit. Unit is working properly. Customer approves function. Adjusted gas valves for propane use so they can have a simmer. Customer approves function at this time.
Michael M.
WASHER MAYTAG MVWC565FW1 Cx states unit leaks No faults stored in control. Ran auto service test and passed with no issues. Found small puddle of water leaking from water inlet valveWater inlet valve W11038689Return Friday 1/25/19 8-12 requested.; ordrng 1 W11038689 (valve)
Kenneth M.
DRYER WHIRLPOOL WED4815EW0 Found unit squeaking. Found bad rollers. Replaced only rollers from a old dryer repair kit that still had 2 new rollers in it. And tested unit. Unit is working properly. Customer approves function at this time. Quoted and collected $175 via check #8750
Michael M.
DRYER WHIRLPOOL WGD8000DW4 "23211 Kimmore Terrace, Santa Clarita, CA 91355Cx states unit smells like gas. Located inside garage Tech ran unit and u it ops but no heat. Removed sight cover and found radiant sensor is not glowing and no ignition.Ordering burner box assembly W11233069Return 1/26/19 8-12 requsted; ordrng 1 W11233069 (BURNER ASSEMBLY)"
Aaron B.
DISHWASHER KITCHENAID KDPE234GPS0 Replaced the control and pump asm tested unit operating normal now
Aaron B.
DISHWASHER KITCHENAID KDTE334GBS0 "Checked operations unit intermittently is working and then doesn’t respond until you unplug it and plug back in work for a while , customer is going to change outlets to see if the problem goes away"
Kenneth M.
DISHWASHER MAYTAG MDB8969SDM0 Installed adjusters and panel control and tested unit. Unit is now working properly. Customer approves function at this time.
Tyler F.
MICROWAVE KITCHENAID KBMS1454BSS0 Customer stated that the unit is giving a F2 error code. Ordering touch pad and main control. Parts are still covered under 5 year. Customer to pay service call and labor.; ordrng 1 8206314 (cntrl-elec) and 1 WPW10549520 (panl-cntrl)
Billy J.
REFRIGERATOR KITCHENAID KRFC704FBS00 Apon arrival cx stated he put in filter and it was leaking noticed filter not installed all the way reinstalled and retested no leaks at this time
Billy J.
OVEN KITCHENAID KOSC504ESS01 Apon arrival switch membran had failed removed and replaced retested job complete also recalibrated oven for cx
Aaron B.
WASHER MAYTAG MVWB765FW2 "Checked operations unit would not fill at all in the rinse cycle , replaced the water valve tested ops unit is working normal now"
Billy J.
DRYER MAYTAG MGD5500FC1 MIDRW00EPL1 w10381581apon arrival cx stated pain chipping in drum ordering and documenting; ordrng 1 DRUM (DRUM)
Billy J.
WASHER AMANA NTW4516FW1 Apo. Arrival cx states she used the unit and had no leaks at all then she woke up one morning and there was water on the floor inspected unit and finally was able to trace out leak coming from main water valve ordering w11210459; ordrng 1 VALVE (VALVE)
Billy J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Apon arrival unit was not cooling cx stated he keeps hearing a click in the back of the unit tested found bad start device removed and replaced 8201786 from truck stock retested job complete compressor started right up; ordrng 1 8201786 (start device,combo)"
Aaron B.
RANGE WHIRLPOOL WOS51EC0AS04 Unit is missing a lot of parts ordered them all ; ordrng 4 W10759525 (grommet)s and 1 W10863234 (bracket LEFT) and 4 W11193480 (SCREWS)s and 1 WPW10283036 (trim-vent) and 2 WPW10351278 (bumper)s
Jesus C.
OVEN WHIRLPOOL JJW9627DDB Powered down unit and pulled unit out. Removed panel and removed control board. Installed new control board and assembled unit. Placed unit back in cabinet and ran diagnostics. Unit is now working as design.
Irvin F.
DRYER MAYTAG MEDB765FW0 "The catch is not holding. Removed and installed replacement. Test for operation, passed."
Erick S.
DRYER MAYTAG MED5500FC2 Installed new parts on unit. Retested it and it’s no longer making noise. Job complete
Erick S.
DRYER WHIRLPOOL NGD4655EW Found units making noise due to bad roller. Replaced roller. Retested it and it passed all tests with no errors. Jb comp; used 1 4392067 (DRYER REPAIR KIT) from stock
George Y.
WASHER MAYTAG MVWB835DW1 Installed part tested check out ok complete. No dents or dings cause by tech.
Steven W.
DRIYER MAYTAG MGDC300BW0 "Found support roller(s) worn, belt cracked, noisy idler. Replaced rollers, belt, pulley. Delinted base & motor. Tumbling, heating properly. Complete.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Kevin M.
WASHER MAYTAG MVWC565FW1 "Customer stated the unit would not finish spin cycle. I put unit into diagnostic and found error code for off balance loads. I tested unit, all tests normal. Instruct customer on off balance loads and how to prevent."
Erick S.
FREEZER WHIRLPOOL WRT541SZDW00 "Found shorted relay causing it not to cool. Repalced relay. Retested it and compressor is now running,unit is cooling. Job comp"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SMHW00 Customer had issues with door alignment. Adjusted fridge doors for customer and tested. Unit is working properly. Customer approves function.
Patrick C.
OVEN WHIRLPOOL WOD77EC7HS00 Found the customer having issues with the panel blanking out. I have ran into this before on previous units. Will need new panel; ordrng 1 W11115270 (panl-cntrl)
Kenneth M.
WASHER WHIRLPOOL MVWC565FW0 IF went out earlier
George Y.
DISHWASHER FRIGIDAIRE FFID2426TS1A Arrived to replace valve customer decline repair at his moment.; saved tckt
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found refrigerator over freezing fresh foods area not over frosted temperature out of place need to replace control board and ui board ok to order parts.; ordrng 1 W11043015 (panel-ui) and 1 W11043763 (cntrl-elec)
Kenneth M.
WASHER MAYTAG MVWB835DW3 Found console not working properly. Tried getting unit in diagnostics and was unable to keys non responsive. Ordering control panel. Found unit squeaking at gearcase. Will replace gearcase and washplate on return visit since washplate will need to be broken off. Seized on gearcase on return visit rescheduled customer for 1-24-19 PM; ordrng 1 W11115285 (panel-cntl)
Jim S.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Ice maker dispenser is frozen in ice. Removed ice and replaced motor. Unit tested ok.
Kenneth M.
DISHWASHER FRIGIDAIRE FFBD2406NB7B "Installed board and valve and tested unit. Unit was still not working. Found switch wires shorted. Which shorted board. Ordering new wire harness. ; rqstng P&A on 1 5304504853 (harness), states that autho needed"
Irvin F.
WASHER MAYTAG MVWB765FW2 CX says the unit is not operating correctly. Checked error codes found failed lock code. Test lock is operating. Replaced the lock to insure issue will not return. Calibrated unit passed. All ops normal.
Erick S.
DRIYER FRIGIDAIRE FFLG3911QW Installed new parts on unit. Retested it and it’s now heating job complete
Erick S.
WASHER WHIRLPOOL WTW5000DW Cycled unit and found stripped wash plate and hub causing grinding noise. Replaced both parts. Retested it and it passed all tests with no noise or errors. Job comp
Jim S.
STOVE KITCHEN AID KFGU766VSS04 Lock button flashes off and on; rqstng P&A on 1 W11028165 (cooktop) and 1 WP8286690 (transformr)
Erick S.
M/W WHIRLPOOL MMV1153AAW "Unit had bad ,magnetron causing it not to heat. Will need to drop down mcw to Repair.; ordrng 1 WP53001044 (magnetron)"
Tyler F.
REFRIGERATOR KITCHENAID KSSV42FMM00 Customer stated that the unit stopped cooling and was reset now it is cooling. Temps keep changing on there own. Removed and replaced main control and display tested all works good at this time.
Billy J.
RANGE KITCHENAID KFGG500ESS2 Grates are incorrect again and do not match this unit send back into parts research refer cx to whilpool; ordrng 1 GRATES (GRATES)
Billy J.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Removed and replaced springs and pad retested job complete
Billy J.
OVEN JENN-AIR JGRP548WP02 "7723970260 apon arrival removed and replaced main control u.i and power supply to the right of u.i and still nothing called techline and had me check for 14v dc at power supply and only 4v dc to u.i per techline need harness with blue and yellow wire from power supply to u.i per Phil put into parts research; rqstng P&A on 1 HARNESS (HARNESS), states that autho needed"
Dane K.
WASHER WHIRLPOOL WTW8040DW Upon arrival the unit was not draining. Found drain pump seized up. Removed and replaced drain pump and tested unit. Unit functions normal now
Steven W.
WASHER WHIRLPOOL WTW8500DC5 "Ran diagnostics. Found hot valve dripping . Needs fill valve.; ordrng 1 W11165546 (VALVE, INLET)"
Kevin M.
COOKTOP KITCHENAID KCGS950ESS02 "Customer concerned with operation of right front burner. I was unsure of normal operation of the new style spreader. I called tech line Sr#7723967543, they told me it I normal operation. Tested unit. All tests good."
Kevin M.
WASHER MAYTAG MHW6000XW Unit not draining. I found voltage to drain pump but pump not responding. Failed drain pump. Removed and replaced drain pump. Tested unit. All tests good.
Kevin M.
RANGE WHIRLPOOL WEG745H0FS0 "Front burners are not lighting and having uneven flames. I found failed burner heads and caps causing the issue. Unit needs new burners and caps. Customer also showed me where the cast iron grates have cracked, I called trade partners to see if the grates would be covered by warranty. They told me the grates wouldn’t be covered and the customer would have to pay for grates. SR#7723796661. Removed and replaced front burners and caps. Tested unit. All tests good."
Dane K.
DISHWASHER GE CDT866P4M4W2 Bill/Install gasket and tested unit. Unit functions normal now
Dane K.
DOUBLE WALL OVEN JENN-AIR JJW3830WP00 Uninstall double oven. Removed and replaced control boards and panel and reinstalled double oven and tested unit. Unit functions normal now
James G.
WASHER MAYTAG MVWB980BW0 "I cannot remove rotor bolt. I tried with an impact driver and it won’t tighten or loosen. This will require a complete rebuild of unit. Also attempted to remove basket to inspect bearing and was unable to separate from shaft.; rqstng P&A on 1 280146 (rotor) and 6 8533953 (screw)s and 4 8534042 (screw)s and 1 W10134571 (clip) and 1 W10381077 (tub-outer) and 1 W10549509 (basket) and 1 W10820039 (hub), ordrng 2 WP8533928 (screw)s, rqstng P&A on 2 WP8557836 (plate)s and 1 WPW10178988 (sensor) and 1 WPW10222008 (filter) and 1 WPW10419333 (stator) and 1 WPW10585659 (harns-wire)"
George Y.
WASH/DRY COMBO GE GUD27GSSMWW Found dryer leaving streaks on fine sheets found clothing getting jam in between drum guides and drum ok to order parts.; ordrng 4 00639296 (guide)s
Kegan N.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Part not yet received; saved tckt
Erick S.
COOK TOP WHIRLPOOL RCS2012RS07 Found bad connector at terminal causing element not to heat. Resecured snd tighten connector to block and receptacle.. Retested it snd all burners are now working. Job comp
James G.
ICEMAKER KITCHENAID KUIC18PNZS0 Sealed system leak and water Leah at filter housingDeclined
Patrick C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Removed door plastic and door is scratched. Need to reorder ; ordrng 1 W11301144 (DOOR)
James G.
REFRIGERATOR KITCHENAID KFIS29BBMS03 Unit operating normally at time of visit Optimized thermistor in fresh food section
Aaron B.
RANGE JENN-AIR JGS1450FP0 Replace the glass door and hinges door complete left with read to clients to deliver to customer
Erick S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found bad diffuser causing rc to freeze items. Unt will need new diffuser; ordrng 1 W11317276 (DIFFUSER)
Patrick C.
RANGE WHIRLPOOL WFG525S0HS0 Removed and replaced harness and ran wire from ignitor to the back of cabinet to ground out. Tested unit. All ops checked good
James G.
FREEZER KITCHENAID WRV986FDEM01 "THIS IS A FOUR CALL COUNT!!!!!Needs two more parts, advised customer TWO HOUR JOB '!!!!!!!; ordrng 2 W10733546 (cover)s"
Jim S.
RANGE MAYTAG MGDB880BW0 "Replaced bad drum roller and gas coils. After test was done motor noise became apparent.; rqstng P&A on 1 WP8544737 (wheel) and 1 WP8544739 (pulley-mtr) and 1 WPW10256512 (housing) and 1 WPW10448896 (motor-drve), used 1 279834 (2 COIL GAS VALVE SET), and 1 4392067 (DRYER REPAIR KIT) from stock"
Isidore A.
REFRIGERATOR WHIRLPOOL WRS325SDHW00 "Found freezer defrost drain plugged, had foam packing broken inside. Steamed defrost and blew out broken pieces of foam test drain ok. Refrigerator drain working at this time"
Patrick C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Removed and replaced the motor and blade broke. Needs new one ; ordrng 1 WP12825803 (blade)
Hector Z.
DRYER MAYTAG MEDB765FW0 "Dryer making noises. Checked unit and found excessive noise, more like very loud humming heat related. Customer attempting to replace the unit taking in consideration that the dryer is only two weeks old."
Hector Z.
FREEZER MAYTAG M8RXEGMAB00 Refrigerator making noises. Checked unit and found restricted freezer air tower. Cleared restriction and manually defrosted. Tested ok.
Hector Z.
WASHER MAYTAG MVWC200XW2 "Replaced drain pump, actuator, drive pulley and belt drive. Tested ok."
Jesus C.
REFRIGERATOR KITCHENAID KSSC36FMS00 Customer states that unit is not cooling. Customer thermostat aren’t accurate. Called techline and document issue for the second time. Inspected fans and condenser coils. Placed thermometer in a jar of relish and got 40 degrees per techline it’s with in specs. Unit is working as design.If customer calls back for same issue please charge service call. EdSr#7723971991
Dane K.
RANGE - GAS AMANA AGR230BAW1 Removed and replaced igniter and oven gasket and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWC415EW Install Drive hub and gear case and calibrated and tested unit. Unit functions normal now
Dane K.
RANGE AMANA AGR5330BAW Steve... 7723971323Upon arrival unit was not cooking properly. Found the temperature sensor out of range. Removed and replaced temperature sensor and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Kurt...7723971683Call tech line and went over test with Kurt. At the end of the test it was determined unit was non-repairable due to a refrigeration leak in the cabinet
Dane K.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Removed and replaced control board and evaporator fan motor and defrosted unit. Unit functions normal now
Dane K.
REFRIGERATOR GE GSS25GSHJCSS Wr49x10226Wr01x10294BobCall GE tech-support and spoke to Bob. GE tech-support recommended upgrading the seals and foam tape to reinforce seals. Ordering part numbers that tech-support gave me; ordrng 1 Wr01x10294 (tape foam 1/2) and 1 Wr49x10226 (cover inlet dschg ki)
Dane K.
REFRIGERATOR WHIRLPOOL KSCS25INBL00 WPW10121140Upon arrival the chattering had returned when unit was dispensing water. Found filter housing vibrating. Unit needs a new filter housing; ordrng 1 WPW10121140 (housing)
James G.
DRYER MAYTAG MDG5500AWW Replaced listed part Picked up part at coast; used 1 WP33002535 (BELT) from stock
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Found FC slide rails binding, not closing properly. Bring pop rivet tool. Unit MUST be completely defrosted 24 hours before service. 2 count job. Allow extra time.; rqstng P&A on 2 WPW10120018 (slide rail (frz))s and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket)"
Jim S.
MICROWAVE WHIRLPOOL KMHP519ESS4 Unit tested normal for this model. Customers previous microwave was the induction model. Because of the difference in heating and venting she was concerned. I tested unit and explained to her what the differences are and that the unit is ok
Jim S.
DISHWASHER JENN-AIR JDB9800CWP2 "Replaced rails, filter and door latch. Unit tested ok"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found unit with E2 ice maker error. Will need to replace ice maker. Auger motor is locked completely. Will not rotate. Ordering new auger motor. Rescheduled customer for Saturday 1-26-19; ordrng 1 W10822606 (motor)
William L.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "F4E3, checked voltage to unit at 124.2 v, ran hot water at sink, water at 115 degree, ran self diagnostice, wash pump stopping/starting, instructed cx water not hot enough at unit. ref #7723971011, WP TL DEEMED NOT REPAIRABLE,, OUT OF WARRANTY"
Michael M.
OVEN WHIRLPOOL WEG750H0HZ0 Removed top panel and rear panel. Removed and replaced electrode. Retested unit and burner head did not spark. Installed new spark module and retested. All burner heads now ignite. Replaced all panels and tested unit. All ops are normal job complete
Jim S.
MICROWAVE OVEN WHIRLPOOL KHMS2056SSS4 Bad relay board; rqstng P&A on 1 WP8206488 (cntrl-elec)
Erick S.
OVEN WHIRLPOOL WFG525S0HV "Installed new control on unit, retested it and oven cycled snd heated with no errors. Job complete"
Jim S.
OVEN GE CAFE CT9070SH4SS Broken cavity studs and burnt bulbs; ordrng 3 WB25T10102 (lamp halogen bulb g9)s and 3 WB34X30789 (SUPPORTS)s