"Found loose connection to valve, fixed connection, tested unit and is working properly"

"Found loose connector at control. Loose pressure switch hose. Secured, operating as designed"

"Found some water on the float switch. Had it removed and cleaned. Reinstalled it, and tested dishwasher. Which, worked ok while being being there"

"Found the air gap was clogged, unclogged air gap and verified that drain pump is draining.Dishwasher functioning as designed"

Installed dryer repair kit amd tested. Unit is working properly. Customer approves function at this time.

Installed filter head and cover test run complete everything working properly job completed.

Installed new door and gasket. Unit passed all tests. Job complete

"Inspected unit and unit past all tests. If ice maker continues to not make ice, need to replace. Job complete."

Installed new panel. Retested. Unit is functioning as designed. Did not need any other parts. Returning. Complete

"Installed new gearcase, agitator, and splutch. All sounds now eliminated. All functions now checking out normal. Job complete."

Installed new parts and re-tested unit all test pass the time of service. Job completed

Installed new parts and re-tested unit all test pass the time of service. Job completed

Installed new parts and re-tested unit all test pass the time of service. Job completed

"Installed new latch, performed calibration. All functions worked as designed, no leaks."

Installed new starter and capacitor. Reassembled and re-tested. Unit is now started and cooling as intended. Complete

"JB out 12/14/21. Customer states washer makes noise does not always complete the cycle and sometimes at the end of cycle clothing is wet and heavy. Upon arrival found the machine in use as requested. Verified agitation wash cycle operating properly. Advise customer to use HE detergent only and very, very small amounts typically 1 teaspoon per load and educate customers about low fill high-efficiency washing machines that use a very small amount of water. Ran diagnostics and extracted fault code F2E1 stuck key. Advised customer this code is recorded one it is detected that the push button is held for longer than 15 seconds. Also extracted fault code F0 E5. Off balance load detected.. Fault is displayed when an off-balance condition is detected. Advise customer to load clothing evenly in loose heaps around agitator. Making sure clothes are evenly distributed within wash basket. Tested drain and spin cycle with wet clothing. Verified proper drain and spin functions. Ran calibration cycle and all tests passed. Unable to verify any unusual noises or sound levels. No parts used. No charge to customer. Job complete"

Installed switch and testdd. Unit is wotking properly. Custimer approves function at this time.

"Leaks and shakes, found standpipe leaking and shiter arm popped off removed and reinstalled shifter tested unit working good."

Inverter box is brand new already. The bulbs that went out were different bulbs that the last trip. Changed them both and unit is now lit up as designed. Complete

"Not draining, found Mack in pump filter removed and tested unit working good 30 warranty for trip"

"Not filling, found control harness loose, removed and reinstalled tested unit working good"

Open winding in the motor. Replaced drain pump. Unit tested ok ; used 1 W11412291 (Pump)

"Not washing, found shifter bad replaced shifter tested unit working good"

"Not washing, found sump bad ,replaced sump and tested unit working good"

Refrigerator had evaporator fan fall off to where the crisper drawer is . Installed evaporator motor in correct spot and crisper could fit again job complete

Reinstalled stabilizer bar on rear of deli drawer and instructed customer on use and care.Tested ok

Remove and replace buttons. Tested microwave and all buttons function normally microwave works normally.

"On arrival I found the unit not spinning, I installed and secured new dryer repair kit, tested unit, unit is now operating properly as designed"

Removed and replaced capacitor and the unit started working. Other parts not needed. All tests good.

"On arrival I thawed out unit with steamer, replaced and secured all parts listed, unit stated to cool and should now operating properly as designed at this time of service service If customer calls back for same issue order a heating probe"

"Panel is bent keeping door from closing correctly, bent panel back all tested good"

Removed and replaced module and switch. Tested operations unit now working as designed.

"Ran water heater test, unit is operating as designed , removed ui panel add foam to stop vibrations when cooking with unit."

Removed old unit installed new unit tested new unit operating as designed

"Removed front icemaker access panel, old water tee and nozzle assembly, Installed new water tee and nozzle kit, test icemaker.Icemaker working at this time as designed."

Replace fresh food door. Unit operating as designed.

"Removed oven, removed and replaced parts listed, unit now working as designed."

Replaced a shattered ignitor and T-Stat. Dryer worked as designed.

"Removed rear frezer panel, replaced the baffel. All operations normal."

Replaced belt tested good

Replaced console/ control kit per W11395626A. Ran diagnostics. Tumbling and heating properly at this time. Normal sound level at this time. Complete.

"Replaced cam and belt. Ran calibration, passed. Ran diagnostics, passed. Operating as designed. Used 2 parts from418094 to complete job.No belt in parts received."

Replaced control and solenoid all tested good

"Replaced compressor for the second time. This one was reading +5ish. Unit is starting to cool. Compressor is working, not sure why the other one died. Wouldnt even run. Swapped out inverter also. Unit is blowing cold are even into freezer door. Job completed."

Cycled unit and found and found Spark igniter not installed correctly. Ignited screws not secured Causing burner not to ignite and gas smell. Secured igniter and re-tested unit multiple times. Unit passed all tests Tried to contact the whirlpool safety team to document but But could not get through. Please Sudo call if I need to call tech line. Job completed.

Replaced defective drive belt.Tested ok

"Replaced gearcase and shifter, tested, unit opas are back to normal. job complete"

"Replaced inner drain hose. Ran diagnostics cycle. Fills, agitates, drains, rinses, dispenses, and spins properly at this time. Complete."

Replaced icemaker and unit tested OK

Oven has no codes present unit seems too be operating properly tested on bake everything working properly job completed.

Replaced lid tested good

Replaced line from valve to filter. Tested unit and unit tested good. Unit operating as designed.

Replaced one wheel that was needed. Replaced idler pulley arm. Unit doesnt make the noise anymore. Tested and checked out. Job completed.

Powered unit up and it faulted out with an F6E9. There is no fault with that code on the tech sheet. Put unit into bake cycle and it wanted to select upper or lower oven. This is a microwave/oven combo. Verified mod tag to software and version is KODE900HSS00. Model tag is KOCE900HS002. Called techline and reprogrammed oven. Tested oven and oven and microwave worked fine and both heated. 7732487069

Replaced pump motor. Tested unit. Unit operating as designed.

"Uninstalled unit,Removed and replaced parts listed unit now working as designed."

Replaced valve and ran cycle. Unit passed all tests and is operating as designed.

"Customer states that unit is loud. Ran through rapid cycle, there is nothing I could find wrong or any loud or abnormal sounds. Calibrate main control. All functions checking out normal."

"Unit would not heat, I found a bad thermal fuse, I replaced and secured all parts listed , tested unit, unit is now operating properly as designed at this time of service"

"Upon arrival found unit with ice tube block causing failure, defrost the tube and retest the unit. Unit pass all the test at this time. Job complete Customer approved the quote for 125 for this job, this because the unit is out of warranty."

"Upon arrival found unit working as was designed. Run a complete regular cycle and unit does not have any issue at this time. Informed customer about the unit is no properly on valance, unit need to be on valance to properly spin. Job complete"

Second attempt customer unavailable.

Tested dryer. Not drying per customer. Found harness connector to main coil not seated reconnected harness connector to main coil. Tumbling and heating properly at this time. Instructed customer to call duct cleaning service to replace foil duct with aluminum duct with elbow. Complete.

2 count job. Allow extra time. Replaced RC LED modules. Lower LH module was foamed in place( module was difficult to remove ). Unable to remove unit compartment cover( recessed cabinets- custom ). All LEDs are working properly at this time. Complete.

Testing unit before putting in parts. Vent is also clogged. Unit is getting hotter when vent tube is off. Replaced 3 parts. Didnt need gas valve assembly. Unit is working correctly and heating correctly now. Vent needs to be cleaned. Showed customer about vent. Job completed

The dryer heats good. The vent is clogged and full of lint. The unit needs to be cleaned. Removed vent and dryer gets hotter. Tested and checked out. Unit is getting hot. Job completed

Bake element was not needed. Installed new board and retested. Unit was heating great after new board was installed. Job complete

The latest led sent was the correct part. Installed and unit is now lighting as designed. Complete

Unit had a gas leak where the main line connects to the unit. Bad install. Re sealed and tightened everything. No more leaks present. Complete

Unit is working

Unit not able to connect to Wi-Fi. Called whirlpool Wi-Fi services and we were not able to connect service. Tech line states that the Wi-Fi needs to be 2.4mh and the customer is set for 5. Called safety team and received another service number

Unit not draining. Found failed drain pump. Removed and replaced drain pump. All tests good. ; used 1 W10876537 ( Pump)

Complete- customer claims the washer is not completing any cycles- checked for any error codes found none- ran diagnostic test it pass- did a test cycle it pass- found the appliance to be working as designed at this time- customer ok repair

Unit not making ice. I cycle ice maker and found unit not harvesting. I found that a cube of ice got stuck inside ice level sensor causing unit to stall. I removed ice and cycled unit in diagnostic. All tests good.

Unit not powering on. I found that the black wire was disconnected from factory inside control panel. Fixed wire connection. All tests good.

Unit not powering on. I removed console and unit lit up. I moved wires and found loose connection at user interface. I removed and secured. All tests good through diagnostic.

Customer stated that the microwave light will not come on also saying to open the door. Removed interlock kit tested all works good at this time.

Customer stated that the unit is not getting water. Found fill valve is not opening. Removed and replaced valve tested all works good at this time. Customer pulled out unit and put back.

Customer states that the unit is leaking. The leak is from the right side. The unit has no error codes. Only issue leaking. Found the unit was not correctly installed. Sitting almost level. Raised front level legs tilting unit. Installation issue fixed. Job completed

Customers complaint that unit is freezing veggies and eggs. Found temps were set way to low. Also took off damper and made sure door is closing properly. All functions now checking ok. Job complete.

Washer was draining due to debris stuck in the drain pump. Had debris cleared up washer ok

Cycled unit and found drain tube is clogged causing Ice buildup in the freezer section. Cleared drain tube and re-tested unit all test pass the time of service. Job completed

Cycled unit and found evaporator iced up. Check the components and found fan has failed. Install new fan and re-tested unit Ill test pass the time of service. Job completed

Wheels on top shelf broken. Replaced with adjuster kit and testdd. Unit is working propelty.

Cycled unit and found shifter has failed. Installed new shifter and re-tested unit all test pass the time of service. Job completed

E5 error code on icemaker test 56. U plugged reset and cleared error code. Jumped icemaker. Icemaker now harvesting with no issues. Job complete.

F21 code which is a long drain. Drain pump was clear. I cleared the code and ran a quick test. Unit tested ok

Faulty actuator. Replaced actuator and calibrated the washer. Unit tested ok; used 1 W10913953 (Actuator)

Fixed for fcc- error code f5e4 speed sensor faulty- found top loader washer not spinning properly due to faulty speed sensor- removed bad one and installed new one (actuator) calibration test pass- auto test pass as well- no error codes- no leaks- customer approves repair

Fixed- installed new part ( cntrl elec) water is now dispensing at dispenser- cooling and temps are working fine as well- customer approves repair

Found a broken ice maker had it IM# W10873791; used 1 W10873791 (IM)

Found a defective drain pump. Had a power replace. Washer worked OK

Found automatic cycles not drying efficiently. Only time dry. Replaced Thermistor WP8577274. Thermistor; used 1 WP8577274 (Thermistor)

Found dispenser full of water. Replaced dispenser and leveled washer

Found drain hose connected directly to the disposal with no air outlet or high hanging loop. Raised the leveling feet and mounted the dishwasher to the underside of the counter. Ran cycle and unit passed all tests. Unit is operating as designed.

Found drain pump grinder and propeller broken. Installed new water pump. Dishwasher is working ok

Found dryer cycling short. Disconnected the vent and dryer cycled ok. Dryer ok problem its the venting in the house

Found dryer squeaking wen running at times ok to order repair kit.; ordrng 1 4392067RC (Repairkit). Installed part tested check out ok complete.

Found not dispensing. Tested dispenser motor. Not operating. Removed and replaced tested unit. All operations checked good

Found oven door fell off. Found that hinge pin was bent backwards. Warped back to be able to put back on door. Door now on and all functions now checking normal. Job complete.