Local Reviews
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Kevin M.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Unit not cooling in RC. Full frost pattern on evaporator. I tested airflow and it seems like evaporator fan is spinning slow and diffuser is getting stuck closed. Also thermistor is reading slightly off. Removed and replaced thermistor, fan motor and diffuser. Tested unit. All tests good."
Kevin M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Ice maker stalled mid harvest. I tested wires at base of door, wires are good. I harvested ice maker through diagnostic and found that the ice maker stalled and gave faulty motor code. Failed ice maker. Removed and replaced ice maker. Cycled ice maker. All tests good."
Lance V.
REFRIGERATOR MAYTAG MFT2673BEM10 "Fixed-found unit in showroom mode, complete loss of cooling. Display user interface not responding to command to remove from showroom mode. Issue is with display and possible control board. Need to re route with parts; ordrng 1 W10277808 (cntrl-elec) and 1 WPW10560267 (cntrl-elec)"
Kevin M.
RANGE KITCHENAID KFGG500ESS2 Cooktop is sitting crooked on cabinet from factory. I removed cooktop and reinstalled to base properly. Tested unit. All tests good.
Lance V.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Needs work- found faulty ice maker. Not activating water valve when done harvesting. Need to re route; ordrng 1 W10873791 (icemaker)
Kenneth M.
DRYER WHIRLPOOL WED4815EW1 Found unit squeaking and banging around when turning found unit with worn roller. Replaced rollers belt and idler pulley from dryer repair kit and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWB865GC0 Found unit not filling due to faulty water valve. Valve gets power and hums but solenoid does not open. Replaced water valve with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Lance V.
WASHER WHIRLPOOL WTW7500GC2 "Needs work ordering new water valve. Can see lots of debris inside, f2e1 error. Will re route with parts.; ordrng 1 W11130239 (housing)"
Lance V.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Needs work- found damper control Faulty, making abnormal noises within motor. Need to order and re route .; ordrng 1 WPW10594330 (control)"
Kenneth M.
WASHER GE GTW460ASJ4WW Installed drain pump and suspension rods and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MHW6630HW0 F0E2 error code found indicating to much soap. Instructed a customer in importance of no more then 3 tablespoons of soap. Found unit sudsing without putting soap in unit. Unit is working properly. Instructed customer that when pressing start button she has to wait till chem before removing her finger. Customer approves. Ran unit through all function to clear out soap and tested with a blanket and no more then 3 table spoons of soap on quick cycle. Customer will do as instructed. And call if problem continues.
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Unit not cooling in RC. I found frozen over RC evaporator. Per service pointer, unit needs evaporator cover and newly flashed main control ordered directly from manufacturer. This call falls under s-code s27311 that covers 2x labor. Ordering parts. ; rqstng P&A on 1 W11167902 (cover-evap) and 1 W11332011 (CNTRL ELEC)"
Jose H.
REFRIGERATOR WHIRLPOOL WRFA32SMHZ01 Check compressor installed rubber leg came off complete call
Jose H.
REFRIGERATOR KITCHEN AID KRFF302EWH01 Installed gasket molded with heat gun complete call
Kevin M.
WASHER WHIRLPOOL WTW5000DW1 Unit is giving error code for long fill. I tested unit multiple times and found one time while checking cold valve the cold solenoid didn’t open. Valve is intermittently not opening. Ordering fill valve. ; ordrng 1 W11210459 (valve)
Jose H.
REFRIGERATOR MAYTAG MFT2574DEM01 Installed fan customer kept saying under warranty if so do not bill 225 for service
Jose H.
DRYER WHIRLPOOL 0 Unit working probably did not charge we were here less than a month ago
Jose H.
COOK TOP JENN-AIR JGS1450FS0 Knob stuck use oil and wd40 to get out after reinstall complete call
Kenneth M.
MICROWAVE GE JVM3160RF5SS Thermostat and mag pre I’d. ; ordrng 1 WB27X11210 (thermostat 160/0) and 1 WB27X11211 (magnetron)
Jose H.
REFIRGERATOR JENN-AIR JFC2089BEM01 Damper door clog with ice removed ice from vent check air flow complete call
Jonathan C.
RANGE WHIRLPOOL WEG745H0FS0 Found f2e1 replaced panels and clock tested working to spec
Jonathan C.
OVEN WHIRLPOOL WOS72EC0HS01 Found control with line replaced tested working to spec
Juan H.
REFRIGERATOR KITCHEN AID KRSF505ESS00 "Customer complaint icemaker not working after inspecting icemaker found that after trying to manually start icemaker would not start I tried to set icemaker to the whole position and would not move checked voltage and found voltage to icemaker need to replace icemaker after replacing icemaker re-tested unit now ice maker is moving to the home position but water will not dispense to ice maker check water valve and found that it was getting voltage found 120volts ,need to replace water valve, order control board and will use as needed; ordrng 1 WPW10341320 (valve-inlt) and 1 WPW10743957 (cntrl-elec)"
Jonathan C.
WASHER WHIRLPOOL WTW4816FW2 Found door latch bad replaced from ts tested working to spec ; used 1 W10838613 (LATCH) from stock
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed bracket tested working to spec
Jose H.
M/W OTR WHIRLPOOL WMH32519HZ3 Switches and parts for plate spinning needed reschedule call for parts ; ordrng 1 W11245707 (support) and 1 W11252182 (ring-turn) and 1 W11252186 (interlock) and 1 W11252187 (interlock)
Jonathan C.
WASHER MAYTAG MVWB835DW3 Found drain pump clogged cleared tested working to spec
Jonathan C.
REFRIGERATOR FRIGIDAIRE LGHD2369TF5 Stuff freezing in refer unit passed all test called tech file number 82768451 unit is working to manufacture spec per Rodney
Jonathan C.
RANGE WHIRLPOOL WFG505M0BS3 Installed board tested working to spec
Jonathan C.
RANGE FRIGIDAIRE FFGF3054TSD Tested unit preheated units works called tech no adjustment for flame file #82768742
Jose H.
DRYER MAYTAG MGDC400VW0 Door switch broken need new one reschedule for part ; ordrng 1 WP3406107 (switch-dor)
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Found fitting on bottom of refer bad replaced tested working to spec no leaks
Jonathan C.
REFRIGERATOR WHIRLPOOL GS6SHEXML00 Found compressor locked up and no power to refer side no power coming from main board unable to test control inside refer ; ordrng 1 2255197 (sub w10309994) and 1 2255239 (sub 2252189) and 1 2255414 (electronic control)
Jonathan B.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Found loose wire to power compressor. Fixed wire connection tested unit and is cooling.
Jonathan B.
N/A N/A ED22PWXAN11 "Found loose wire connection to ice maker. Fixed wire connection, tested unit and is working properly."
Jonathan C.
KITCHEN JENN-AIR JIC4536XS This is a communication error needs board; ordrng 1 W10857233 (module) and 1 W10885135 (module)
Joe M.
DRYER WHIRLPOOL WGD4815EW2 Unit is overheating. On inspection found unit is over heating due to the burner tube letting to much gas pass through. After replacing burner tub unit began to function as designed.
Joe M.
DISHWASHER WHIRLPOOL WDF520PADM7 On inspection found unit has a broken spray arm. After replacing spray arm unit began to function as designed.
Joe M.
DRYER WHIRLPOOL WGD8500DC4 Unit will not heat. On inspection found unit will not heat due to the coils not opening and allowing gas through. After replacing coils unit began to function as designed.
Joe M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Unit will not cool. On inspection found evap fan motor was not working Causing unit to be unable to disperse cool air. After replacing evap fan motor unit began to function as designed.
Jim S.
DOUBLE OVEN DACOR n/a Replaced upper hinge and receiver. Unit tested ok
Jonathan C.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Found rack adjusters not working needs adjuster kit; ordrng 1 W10712395 (adjuster)
Jim S.
ICEMAKER ULINE U-CLR2160A-40 The pigtail from the board had a burnt wire. Jerry rigged the harness. Unit working ok now
Jim S.
DRYER WHIRLPOOL WGD4815EW2 Replaced open thermal fuse. Unit tested ok; used 1 3390719 (THERMAL FUSE) from stock
Jonathan C.
RANGE FRIGIDAIRE FGGF3036TFE Damaged top display this is builder house; ordrng 1 5304509890 (PANEL)
Jonathan B.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found defective thermistor and evap motor. ; ordrng 1 W11087438 (motor-evap)
Jim S.
WASHER WHIRLPOOL wtw8800yw0 Ran unit for 45 minutes in clean cycle and it did not leak. After that I ran a quick check on all of the water valves and they tested ok
Jim S.
WINE COOLER N/A DWC140D1BSSPR System slowly stopped cooling. I opened up the seal system and there was no R600 gas in the system. Pulled the motor evaporator cover and I see what is a leak at the joint
Jonathan B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found defective ice bucket; ordrng 1 WP2152713 (solenoid)
Jonathan B.
N/A N/A KUDP01FLSS5 Found defective spray arm and defective display ; ordrng 1 8193504 (arm-spray) and 1 WP8531267 (panel-cntl)
Jesus C.
FREEZER KITCHENAID KRSC503ESS00 Customer states that unit is not cooling. Checked unit and found the refrigerator evaporator iced up. Removed drawers and defrosted all the ice on evaporator cover. Removed cover and cleared ice with steamer.
James M.
WASHER ELECTROLUX EFLS617SIW Replaced drawer and conveyer. Tested unit on quick cycle. Unit completed cycl without issue or leaks. Unit is working as intended at this time..
James M.
WASHER MAYTAG MVWB835DW4 Replaced panel and tested unit. Unit working as intended and customer approves.
James M.
WASHER MAYTAG MVWC565FW1 R placed valve and tested unit. Unit now functioning as intended with no leaks at this time.
James M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced door and tested unit. Ice and water Dispenser now functioning as intended and customer approves.
James M.
REFRIGERATOR AMANA ASI2175GRS01 Customer requested water shut off to unit because the ont use the ice machine or water from door. Turned off water to unit. Customer also needed help with stuck filter. Removed tight filter and customer approves.
Jim S.
DISHWASHER WHIRLPOOL WDF520PADM7 4-37-1Bad wash motor. Broken slides; rqstng P&A on 1 W11025157 (pump&motor) and 2 WP8268961 (pad)s
Jim S.
OVEN KITCHENAID KODE500EBS04 I need the outer door skin along with the inner glass pack; ordrng 1 W10772815 (glass-door) and 1 WPW10347596 (glass-door)
James G.
DRYER SPEEDQUEEN ADG30RGS111TW01 Replaced igniter Tested ok
James G.
WASHER WHIRLPOOL WFW6620HC0 Upon arrival unit had overloaded fault codes stored. Cleared code and ran functional tests Tested ok
James G.
DRYER MAYTAG MGDC465HW0 "Upon arrival unit had vent hose full of water, 20-30 seconds of burn on burner. Advised customer that vent is obstructed . Operation normal with vent off."
Jesus C.
WASHER MAYTAG MVWC565FW0 Customer states that unit is not working properly. Ran diagnostics and found error codes. Ran manual test on spin mode and basket not spinning. Need to order hub. Ordering part. F0-E5. Off balance load detected F0-E2. Oversuds condition detected ; ordrng 1 W10528947 (drive hub kit)
James G.
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Defrosted fresh food evaporator and replaced cover and harness per tech line Tested ok
James G.
AIR COND. - ROOM GE AZ65H07DACW2 Replaced both boards and harness Unable to test as unit is in storage area.
James G.
WASHER GE GFWR4805F0RR "Replaced clamp, basket,tub, gaskets and fanTested ok"
James G.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 THIS IS NOT A RECALL!!!!!!!Replaced ice makerTested ok ; used 1 4317943 (ICEMAKER) from stock
James M.
WASHER WHIRLPOOL WTW5000DW0
James G.
REFRIGERATOR KITCHENAID KRFF507ESS00 Defrosted fresh food evaporator and replaced harness and set to 8 hour basic defrost Tested ok
Isidore A.
WASHER WHIRLPOOL WFW92HEFU00 Found bellows had mold and leaking removed old bellows and installed new washer bellows test for leaks and codes ok. Washer working as designed at this time.
James G.
WASHER MAYTAG MVWB765FW1 Bad bearing and control is erratic ; rqstng P&A on 1 W10811956 (drum assy) and 1 W11135392 (CONTROL ) and 1 W11161960 (AGITATOR )
Isidore A.
WASHER WHIRLPOOL MHW5500FC0 Found F5E2 door latch WPW10443885 not opening removed bellows and old door latch installed new door latch. Test washer operation ok at this time working as designed.
Isidore A.
DISHWASHER KITCHENAID KUDS35FXSS4 Found door gasket was just pulled out at right corner reinstalled test for leaks and operation ok at this time
Isidore A.
WASHER WHIRLPOOL WFW9150WW02 "Found bellows WPW10381562 rubber degradation cracked and breaking apart at edges leaking. Removed old bellows and installed new bellows test for leaks and operation, ok at this time, working as designed"
Irvin F.
WASHER MAYTAG MVWX655DW1 "F2/E1-STK KEY, F7/E1-SPEED BSKT FLTchecked the agitation the wash plate buzzing but not moving. Checked the motor ohms, found 5KOHMs @ motor, in operating range. Checked the capacitor the connection was loose. Capacitor is in operating range. Reconnected the harness to the cap, ran components test, passed. Calibrated the unit passed. All ops normal. LOOSE CONNECTION @ THE CAPACITOR"
James G.
WASHER WHIRLPOOL WTW7000DW0 Upon arrival unit had overloaded and off balance codes stored. No apparent friction in tub movement however shifter is loud. ; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy)
Irvin F.
MICOWAVE OVEN FRIGIDAIRE FFMV1645TS The microwave handles finish is coming off. The finish is sharp can cut when opening door. Replaced door all ops normal.
Irvin F.
DRYER MAYTAG MEDC465HW0 "Cx say the dryer is not drying clothes properly. Takes hours to dry single load. Checked all dryer components, passed. Found venting connected to the dryer has a plastic piece stoping outward air flow. Removed connected venting air flows properly. All ops normal. INSTALL ISSUE WIRH VENTING FROM DRYER TO WALL ISSUE BLOCKAGE WITH LOOVER"
Irvin F.
DRYER MAYTAG MEDC465HW0 "Cx says poor drying. Found the dryer is operating properly. INSTALL ISSUE VENT HAD A LOOVER INSIDE THE EXHAUST VENTING CAUSING NO AIR TO EXIT. removed the LOOVER, unit is operating properly."
Irvin F.
DISHWASHER WHIRLPOOL WDF330PAHS1 "Non responsive unit. Checking incoming power found none. The breaker was tripped. Reset breaker. Outlet power is correct. Powered unit, ran diagnostics no errors. Com0leted test cycle, all ops normal."
Irvin F.
DISHWASHER WHIRLPOOL WDF330PAHS3 CX INSTRUCT. WET DISHES. THE UNIT NEEDED RINSE AID. INFORMED CX AS THEY MOVE IN USE THE UNIT DAILY TO IMPROVE DRYING. ALSO TURN HOT WATER KN AT SINK SO DW IS PRIMED AND READY.
Irvin F.
DISHWASHER WHIRLPOOL WDF520PADW7
Isidore A.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Tiffany autho wl511l4apl1Found evaporator fan motor WPW10464673 frozen drain W11190084 blockage; ordrng 1 W11190084 (tube-drain) and 1 WPW10464673 (motor-evap)
Irvin F.
WASHER WHIRLPOOL WTW8240YW0 Removed leaking tub ring. Installed replacement ring. Ran calibration to check tub ring holding water properly. No leaks all ops normal.
Isidore A.
WASHER WHIRLPOOL WFW9700VW00 Found F35Water pressure switch WPW10249845 failureNeeds second man allow 2.5 hours; rqstng P&A on 1 WPW10249845 (switch-wl 162.65)
Irvin F.
DRYER MAYTAG MEDX655DW1 "No heat. Confirmed. The hi limit thermostat blew. Bypassed laities and test, heated. Installed replacement thermo. Test passed. All ops normal. ; used 1 279769 (THERMAL CUTOFF) from stock"
Irvin F.
REFRIGERATOR WHIRLPOOL GSF26C5EXB00 "Removed water and power. Removed failed housing installed replacement. Test for leaks none, operation, operates."
Irvin F.
DRYER AMANA NED4655EW1 "Cx says the dryer is noisy during operation. Found the belt, and pulley are squeaking while moving. Installed dryer repair kit. Noise is gone to normal noises. All ops normal. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
George Y.
DISHWASHER BOSCH SHX68T55UC/07 Found dishwasher with error e15 water on base Replaced drain pump clear water retested check out ok complete. No dents or dings cause by tech.
George Y.
DRYER MAYTAG MGDB835DW3 Found dryer with error f4e3 air restriction customer to have vent clear complete. No dents or dings cause by tech.
Francisco S.
REFRIGERATOR JENN-AIR JF42NXFXDE02 Removed old module from unit. Molex plastic connector came off. Attempted to re install and also attempted to pull on harness to get more slack and rewire. Unable to do this only way would be to break liner. Documented with tech line. Cx referred to cx service.Sr7725312022
Irvin F.
REFRIGERATOR KITCHENAID KRMF706EBS01 "The unit has a non responsive interface. The vacation mode will not turn off. Removed power 30 sec, powered up was able to navigate thru to temps. Found settings were set very hi. Reset to normal settings. Replacing the interface. LEFT CONTROL LOCKED TILL COMPONENT REPLACED. ; ordrng 1 W10894103 (cntrl-elec)"
Francisco S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Removed and replaced compressor/evap/drier. Pulled vacuum then recharge r134 a up to specs. Asked cx to monitor temp and report any issues.; used 1 AF1200 (TUBE EXTENSION) from stock, pckd up 1 R134A (4.27 OZ)"
Francisco S.
REFRIGERATOR JENN-AIR JBZFL30IGX00 Removed and replaced door panel. Unit now checks ok.
Francisco S.
REFRIGERATOR MAYTAG MFW2055FRZ Removed and replaced defrost heater. Unit now checks ok.
Ethan S.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Door was not on properly Causing frost buildup checked temperatures temperatures are good job complete
Ethan S.
REFRIGERATOR KITCHENAID KRFF507HWH00 Fun arriving to the customers home customer stated that the unit was leaking water and the icemaker found a little condensation by icemaker door gasket other than that found no leaks re-sealed door gasket tested unit unit checks good with no issues job complete
Ethan S.
REFRIGERATOR KITCHENAID KRFC300ESS01 Upon arriving to the customers home customer stated that the unit was not making ice found icemaker to be getting proper voltage begin it would not function replaced tested job complete; used 1 4317943 (ICEMAKER) from stock
Ethan S.
RESIDENTIAL REFR WHIRLPOOL KRFC704FPS03 Customer is going to try to return unit to Best Buy job is complete
Ethan S.
WASHER MAYTAG MVWB765FW3 Customer stated unit and grommets under agitator removed agitator removed shirt tested job complete
George Y.
REFRIGERATOR WHIRPOOL WRF560SMHB00
Ethan S.
WASHER MAYTAG MVWB835DW4 Upon arriving to the customers home customer stated unit was leaking water I like your cycle the functions of unit I could not get any trace of water and triple checked unit found no leakage from unit or walls unit functioning as designed job complete
George Y.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found refrigerator not cooling in freshfood area. And freezer fan ok Need to replace compressor and dryer ok to order parts need a seal tech.; ordrng 1 WPW10507886 (compressor)
Erick S.
LAUNDRY MAYTAG MVWC565FW1 Found unit with shifter errro causing eye and found bad trac on shifter. Replaced shifter and it passed diagnostics tests cycle with no errors. Job complete
George Y.
DISHWASHER WHIRLPOOL WDTA50SAHW0
Erick S.
REFRIGERATOR KITCHENAID KBFN502ESS02 power failure control. Causing no cool.Recalibrated control board and set temp to correct setting. Compressor and fans are now running and cooling. Freezer has good frost pattern and doors are sealing. Job complete
Erick S.
RANGE WHIRLPOOL WFG515S0ES1 "Installed new parts on 7nit, retested it and now all burners are working . Job complete"
Ethan S.
WASHER MAYTAG MHW5500FW Customer stated unit was making noise found bolts snapped off and rotor stater shaft needing to order new bolts; ordrng 1 W11253212 (screw)
Erick S.
WASHER MAYTAG MVWX655DW1 Cycled and found unit with stripped cam and bad shifter causing unit not to spin and drain. Replaced parts on unit. Retested it and unit is now spinning g and draining. Job complete
Erick S.
DISHWASHER KITCHENAID KDPE234GPS0 Cycled unit and found faulty pump causing it. It to drain. Replaced pump. Unit is now cycling and draining job complete
Erick S.
DRYER MAYTAG MGDC465HW0 Found weak and loose screws on door hinge causing door to sag. Replaced catch. Relighted hinges and screws. Retested it and door now opens and locks with no errors. Job complete
Enrique R.
RANGE WHIRLPOOL WFG505M0BS3 "Inspected whirlpool range . Customer concerns , front right burner works intermittently . Installed new burner . Retested it . All functions checked normal ."
Erick S.
WASHER MAYTAG MVWB865GC0 Cycled unit and found with fill error causing failure. Found hot solenoid getting voltage but not filling. Unit will need end valve ; ordrng 1 W11165546 (valve)
Enrique R.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA "Installed new control , damper and water filter . All functions checked normal at time of service . No leaks ."
Erick S.
REFRIGERATOR KITCHENAID KRMF706ESS Foun dunit drinonce again clogged causing it to leak. Recommended to replace drain pan and will need defrost; ordrng 1 W10836964 (pan-drip)
Enrique R.
WASHER WHIRLPOOL WTW7500GC2 "Inspected whirlpool washer . Customer concerns , unit makes clicking noise . Faulty gearcase . Installed new gearcase and washplate . Performed calibration . All functions checked normal . No leaks ."
Erick S.
WASHER GE GTW330ASK0WW "Pump is not getting voltage causing it nt to drain Found no voltage from board, repacked board and unit is now draining but cycles are not correct. Will need to re order co tell.,; ordrng 1 WH18X28174 (washing machine cont)"
Enrique R.
DISHWASHER BOSCH SHP65T55UC/09 "Inspected Bosch dishwasher . Customer concerns , will start to turn o and then it shuts off . I found the latch was not fully inserted . I secured the connector . All functions checked normal ."
Erick S.
RANGE WHIRLPOOL WFE505W0HZ1 Cycled unit and found u not with b rent terminal block causing no power to come through l1. Unit will need new block . Also burner may have caused short will replace with switch ; ordrng 1 W10823729 (elmnt-surf) and 1 W10823729 (elmnt-surf) and 1 WP3149404 (switch-inf) and 1 WPW10245259 (block-term)
Enrique R.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA "Installed new control , damper and water filter . All functions checked normal at time of service . No leaks ."
Enrique R.
REFRIGERATOR KITCHENAID KBBR306ESS01 Inspected kitchenaid refrigerator . Ice maker stopped working . Shorted module . Installed the ice maker . All functions checked normal . No leaks .
Enrique R.
WASHER WHIRLPOOL WFW560CHW0 "inspected whirlpool front load washer . Customer concerns , not powering on . I diagnosed the washer , found no error codes . I ran a quick wash test . All functions checked normal . The customer was not operating the washer control correctly . Customer needed instructions ."
Erick S.
OVEN WHIRLPOOL KGRS505XSS04 Left rear and center burners gas valve is not turning causing it not engage burner ; ordrng 1 WPW10204705 (manifold)
Enrique R.
REFRIGERATOR KITCHENAID KRFF302ESS01 "Inspected whirlpool refrigerator . Customer concerns , electrical outlet shorted out , power cord prongs broke inside the outlet . It was house electrical problem . customer stated , he will buy the power cord and install it himself ."
Enrique R.
DRYER WHIRPOOL MGDC465HW0 "Inspected Maytag dryer . Customer concerns , timer not advancing . Installed new timer . Tested it on time dry cycle . All functions work as designed ."
Enrique R.
WASHER MAYTAG MVWC465HW2 Installed central electric performed calibration . Ran quick wash cycle test . All functions checked normal . No leaks .
Enrique R.
WASHER WHIRLPOOL WFW8740DW0 "Inspected whirlpool front load washer . Customer concerns , door latch stays locked . F5e2-door lock error , f3e1-water level system error . Installed water level sensor and latch . Ran quick diagnostic test . All functions checked normal at time of service . No leaks ."
David M.
DRYER GE GTD42EASJOWW Replaced fused dryer is working properly
David M.
DRYER WHIRLPOOL WGD6200SW2 Replaced door catch. Is working properly now
David M.
WASHER WHIRLPOOL WFW5620HW0 Replaced both parts in washer. Is working properly
Darren A.
WASHER MAYTAG MVWB765FW2 "Replaced faulty water valve (no hot) cycle tested, checks out good."
Darren A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Tested water supply, supply checks out okay, sold customer filter for self install."
Darren A.
LAUNDRY WHIRLPOOL WTW5000DW2 "Replaced faulty motor, recalibrated washer, cycle tested, checks out good."
Darren A.
RANGE WHIRLPOOL WFG515S0ES1 "Cold start at 350-,324,398,331,396,340,390. Average of 363. Unit is within range, education on calibration."
David M.
FREEZER WHIRLPOOL WRF767SDEM01 "Tested frigid threw the door everything works during diagnostic everything shut off it did that twice.need both boards ; ordrng 1 W10830278 (cntrl-elec), 208.51, 1 W10843055 (cntrl-elec)"
David M.
RANGE FRIGIDAIRE FFEF3015LSM Door frame broken need all parts order; ordrng 5 316021110 (screw)s and 1 316545300 (handle) and 1 316575501 (cap) and 1 5303935377 (trim kit-door)
Darren A.
OVEN WHIRLPOOL WOD51EC0HS01 "Replaced console and blower, checks out good."
David M.
BUILT- IN MICROW GE JES1460DS3BB Door striker is broken.
Danny G.
WASHER WHIRLPOOL MVWB835DW1 f0E5F3E2F9e2Unit is not draining and not spinning and stopping at the rinse cycle Found unit not draining Found drain pump clogged Removed debri from pump Reinstall washer and calibrated unit Ran test with a load and unit rinse and spin properly
David M.
REFRIGERATOR FRIGIDAIRE FFHT1814TW0 Tested fridge needs temp control; ordrng 1 5304507171 (control box)
Danny G.
DISHWASHER AMANA ADB1400AGS1 Unit is not draining Found drain pump clogged with broken glass. Reinstall unit Ran a calibration test and unit completed with no leaks and no issues Unit is working properly
Danny G.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Unit is building up frost on evap coverReplaced evap cover with new sensorAnd fixed water leak from water housing and tank Reinstall unit and advised client to allow 24hrs for unit to reach proper temp temp
Danny G.
AIR CONDITIONER AMANA GOODMAN WRF560SEYM05 Freezer door is not closing Found freezer door not closing due to gears being out rail tracks Reinstall gears into proper place Reinstall door and unit is closing and sealing properly
Dane K.
DRYER - GAS WHIRLPOOL WGD7500GC0 Upon arrival the dryer door would not stay closed. Found faulty catch. Removed and replaced dryer door catching tested unit. Unit functions normal now
Dane K.
OVEN WHIRLPOOL WFG320M0BS3 Upon arrival the unit would not light in the oven. Found the oven igniter getting voltage and glowing but was not the proper amperage rating. Removed and replaced igniter and tested unit. Unit functions normal now
Darren A.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Found machine compartment cover missing, compressor cutting out on overload, tested compressor,checks out good, ordered cover and start components.; ordrng 1 W11179313 (capacitor) and 1 W11218693 (cover-unit) and 1 WPW10448874 (start-dev)"
Dane K.
DRYER WHIRLPOOL MDG7600AWQ Did not service unit. Customer wanted me to service both washer and dryer for one service call. I was giving no information whatsoever about the washer except for the problem description of the dryer says to look at washer as well. I informed customer that we charge per appliance and she got extremely upset and started being very rude and saying that’s not what urners told her. I explain to her that I did not work for urners and that we are separate company and we charge per an appliance. Her response was yeah but I called urners and they sent you out. When I told customer that I had to diagnose unit to figure out the problem instead of just switching parts at the office ordered because I have no idea if those parts are the actual problem she did not want to hear that and got extremely upset and was being extremely rude to me. I told her I think it’s a better idea to have someone else service it because of how rude she was being to me. After I told her that
Dane K.
DRYER WHIRLPOOL MEDC215EW1 On arrival the unit was not heating. Found that the dryer had caught on fire due to a massive lint buildup and burned the heating element. Found the exhaust vent completely filled with Lint and water from a clogged venting going out on the double story building of the apartment. Had to open up front of the dryer and completely clear out massive lint buildup that had already caught on fire. Unit failed because venting was clogged not letting moisture and lint leave the unit. Failure was due to a fire which was due to poor venting and venting not been properly maintained.
Darren A.
DRYER MAYTAG MDG5500AWW "Ordered belt, original belt is glazed.; ordrng 1 WP33002535 (belt)"
Darren A.
REFIRGERATOR FRIGIDAIRE LGHB2867PFCA "No water to ice maker, ordered fill tube kit per flash 1902.; ordrng 1 5303918860 (FILL TUBE KIT )"
Danny G.
RESIDENTIAL REFR WHIRLPOOL WRT311FZDT00 Door is not closing Found broken door gasket Need to order parts and rs call ; ordrng 1 W10860480 (gasket-fip) and 2 WP482338 (adhesive)s
Cruz B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed new parts (UI, ice maker) into unit. Water filled mold, doors, gaskets, ice and water dispenser, cooling and temps are working as designed, cx ok repair. SEND CX A SURVEY PLEASE THANKS"
Chris M.
DISHWASHER WHIRLPOOL WDF520PADB3 On return visit replace upper spray arm and feed tube. Entered washer into diagnostics receive no error codes again started test cycle all functions are testing normal. Job complete
Chris M.
DRYER WHIRLPOOL WGD49STBW2 Customers issue is that the dryer handle broke off on the new dryer. Removed and replaced with new one everything checks out good. Job complete
Chris M.
WASHER WHIRLPOOL WTW5000DW1 Customer is saying washer intermittently what’s seven times not drain the water all the way out. I entered washer into diagnostics. Received a long drain code. Customer has wash machine inside garage draining into a wash sink. Notice the net on the end of the hose was pretty full of junk. Informed customer that needs to be replaced or cleaned out. Ran test cycle everything checks out good. Job complete
Dane K.
WASHER WHIRLPOOL WTW6400SW2 Upon arrival the unit would leak into the basket from the valve for not being used. Found the cold water solenoid not closing all the way. Unit needs a new valve log assembly; ordrng 1 W10372095 (valve)
Chase F.
WASHER MAYTAG MVWX655DW1 "F7e7, F9e1, F0e2, Diagnosed a washer, unit would not drain. Verified improper drain hose installation not allowing unit to drain. Unplugged main drain hose from connected hose and unit is draining just fine. All other specs are testing normal. This unit is running a complete cycle and working by design. Instructed cx she needs to get installers out to fix drain situation."
Chase F.
WASHER ROPER RTW4516FW2 "F5e4, Diagnosed a Roper washer. Received error code indicating LID NOT OPENED BETWEEN CYCLES. Ran through automatic test cycle and unit passed through all cycles besides loud sound coming from agitation cycle. Found object stuck beneath washplate. Tested unit, unit now running through complete cycle with no problems. Job complete."
Chase F.
REFRIGERATOR MAYTAG MFX2876DRM00 Cx refrigerator testing good. Tested temperature in refrigerator received 38 degrees Fahrenheit. Cx wanted refrigerator colder. Turned setting down to a colder setting. All specs are testing normal. Job complete.
Dane K.
WASHER GE GTW485ASJWS Unit was in and on serviceable location with no power and no access to water and no drain. Be sure that unit is in a serviceable location before sending technician back out. If I return to service unit and it is in an unserviceable location I will be charging customers $115 service trip for loss of time; saved tckt
Dane K.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit had frozen up evaporator. Fresh food thermistor open. Unjt needs new harness and fan; ordrng 1 W11033168 (harns-wire)
Chase F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Dane K.
REFRIG/SIDE-BY-S KITCHEN AID KSF26C6XYY "Upon arrival the unit was not freezing everything in the freezer. Found unit with almost no frost pattern on freezer evaporator. Found The fresh food evaporator and condenser leaking. When the condenser was leaking it’s sucked slides into the system and contaminate it. Unit needs new fresh food evaporator, freezer evaporator, condenser, compressor and for the system to be flushed and have a vacuum pump ran on it and to be recharged; rqstng P&A on 1 W11211932 (CONDENSER ) and 1 WP2188822 (evaporator) and 1 WPW10466675 (compressor) and 1 WPW10643261 (evaporator), states that autho needed"
Cesar H.
RANGE AMANA AGR5330BAS3 Found oven base not clipped in properly back left corner was lifted up causing heat to go to the left causing an uneven bake. Clipped base on properly all checked good
Chase F.
DRYER MAYTAG MGDB835DW0 "Diagnosed a Maytag dryer found clothes stuck in lint filter. Remove filter housing, removed clothes. Found multiple clothes stuck in blower wheel. Removed clothes. Tested unit. Unit now running complete cycle and working by design. Job complete."
Cruz B.
RANGE KITCHENAID KEBK101BSS00 "File # 7725304385 authorization # kl4y100wpl1 from wp safety team is going to cover parts and labor for unit. Display is blank, light and some of numbers at keyboard are working. Ordering part panel for unit. ; ordrng 1 W10570043 (PANEL )"
Cruz B.
REFRIGERATOR WHIRLPOOL ET14JKXDW10 "Inspected unit. Found evap motor to be seized in FC that is causing no cool to RC, foods are frozen inside FC. Found door trim to be missing as well inside FC, ordering parts for unit. ; ordrng 2 WP2163629 (DOOR TRIM)s and 1 WP4389145 (MOTOR )"
Cesar H.
REFRIGERATOR MAYTAG MSS26C6MFZ00
Chris M.
REFRIGERATOR JENN-AIR JF42NXFXDE00 Putting back on for tomorrow need to call trade partners;
Cesar H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced ice maker unit tested good
Cesar H.
REFRIGERATOR GE GFE28HSHDSS "Replaced fan, heater sensor, bimetal and thermistor unit tested good"
Cesar H.
DISHWASHER KITCHENAID KDFE104HPS0 Unit not draining properly causing dirty water to stay behind in the sump checked pump it checked good drain in home is good found check valve on drain line is sticking causing slow flow out of the unit. Was able to to loosen check valve with a screw driver on drain hose. Reinstalled drain hose and unit tested good
Andy H.
WASHER WHIRLPOOL WTW4800BQ1 "Not draining, found water pump not working, replaced pump tested unit working properly"
Chase F.
DISHWASHER WHIRLPOOL WDF550SAFW "Installed new parts. Upon buttoning unit back together one of the clamps broke, will need to order clamp to finish repair.; ordrng 1 W10567649 (hose) and 1 W10783615 (clamp)"
Andy H.
RANGE JENN-AIR JGRP436WP01 Oven not lighting up. Adjusted ground on igniter and cleaned tip tested unit working properly at this time.
Andy H.
DRYER WHIRLPOOL WGD7300DW1 "No power, adjusted power cord tested unit working properly"
Cesar H.
WASHER WHIRLPOOL WTW8900BW0 Found failed bearing tub seal failed and water is leaking on bearing suspension is also worn causing off balance also hinges for lid have failed causing lid d to fall when opened ; ordrng 1 W10435302 (bearing) and 1 W10440786 (suspension) and 1 W10842413 (hinge) and 1 W10842414 (hinge) and 1 WPW10544328 (hinge) and 1 WPW10544329 (hinge)
Andy H.
DISHWASHER WHIRLPOOL KDPE234GPS0 "Door not opening, repaired door hinge and cable tested good. Could not test for leaks because unit was not installed"
Alejandro C.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Found unit not cool normal freezer evaporator and condenser fan motor running normal,replace thermistor unit work normal"
Alejandro C.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Found unit not cool normal check condenser and evaporator fan motor running normal,replace compressor and charge refrigerant unit work normal
Alejandro C.
REFRIGERATOR KITCHENAID KRFF507ESS01
Aaron B.
REFRIGERATOR WHIRLPOOL KSSS36DBX00 "Checked the unit, test not cooling to ok at this time unit might need the total sealed system , or unit has a defrost issue , unit was off and defrosted , turned on unit cooled down to 50 degrees customer will monitor and call back when the problem is occurring"
Aaron B.
RANGE WHIRLPOOL WFG515S0ES1 "Check the unit out the oven bake never heated up checked operations replace the igniter connection tightened , operating ok now at this time unit here in 350° and also checked for reignition once it is hard operating normal at this time"
Andy H.
REFRIGERATOR KITCHENAID KBFN502ESS02 Troubleshoot found main board is not sending 120V to inverter board; ordrng 1 WPW10739408 (cntrl-elec)
Aaron B.
WASHER WHIRLPOOL MVWX655DW1 Checked operations to the unit the unit started draining and filling at the same time like the drain pump switch was turned on the drain but yet the control was trying to fill up at the same time unit needs a new main board control order part; ordrng 1 W11116592 (cntrl-elec)
Tyler F.
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 Customer stated that the refer side is now colder. Ordering diffuser and main control customer needs am appointment.; ordrng 1 W10572852 (diffuser) and 1 W11027664 (panel-ui)
Tyler F.
DRYER WHIRLPOOL WGD5620HW0 Tech line advised to replace the thermistor ordering thermistor not in stock.; ordrng 1 W10623852 (thermistor)
William L.
RANGE KITCHENAID KGCU467VSS02 "Replaced orfice holder on right front burner, unit operating as designed."
William L.
WASHER WHIRLPOOL WTW5000DW2 "F7E6, F2E3, F7E1, cleared codes, Found loose wire connection at run cap, reseated plug on run capacitor, ran self diagnostics, rechecked for codes, no codes found, unit operating as designed"
Tyler F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that the unit is not cooling. Found frozen evaporator in the refer compartment . Ordering cover and thermistor in stock. Customer to defrost unit.; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (cover-evap)
Tyler F.
FREEZER WHIRLPOOL WRF736SDAM14 Removed and replaced freezer bin
Tyler F.
LAUNDRY WHIRLPOOL WTW5000DW1 Wash plate is stuck ordering wash plate and gear case in stock. Customer would like am appointment ; ordrng 1 W11035751 (gearcase)
Tom R.
LAUNDRY MAYTAG MVWB865GW0 "Entered diagnostics, found error codes F3E2, F7E4, F0E4, F5E4. Entered diagnostics, hot and cold water valves not functioning, dispenser valves functional, order Housing. All other components check okay in diagnostic test, no Error Codes. Water flowing into unit too hot, preventing the unit from progressing into cycles.Housing - (W11172234); ordrng 1 W11172234 (HOUSING)"
Timothy J.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 IM fill tube frozen. Unit needs a new door. ARS will have to send someone with a truck that can make it up a rutted out dirt hill with multi switchback and about a 30-40 degree grade. My personal vehicle is now stuck on that road.; rqstng P&A on 1 LW11038917 (dor-fip) and 1 W10605341 (WIRE ASSEMBLY)
Tyler F.
DISHWASHER MAYTAG MDB7749SBM0 Customer stated that the dishwasher is not cleaning. Found all spray arms clogged with calcium. Cleared out spray arms and cleaned with vinegar. Tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WFW5620HW0 Customer stated that the unit showed error code for door latch. Unit is working to spec at this time. Customer may not have shut door all the way. Customer will call back if latch error code comes back and latch is a special order.
Timothy J.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Unit showing an E2 code. IM fails harvest test. Replaced IM and ran a harvest test. IM passes. Unit checks ok. No leaks noted.
Rod H.
REFRIGERATOR KITCHEN AID KBFC42FTS02 Machine just buzzes when turned on and won’t stay onConfirmed Blown capacitor on main board.Retrofit board will need ordering due to original board no longer available.Hinge parts at top worn out.Ordered parts necessary to repair hinge parts and control.Accepted ; ordrng 1 W10219462 (control board) and 1 W10847927 (extension) and 1 W10854523 (hinge-door) and 1 W11176874 (bushing) and 1 WP2266880 (bushing)
Steven W.
MW OVEN COMBO KITCHEN AID KEMC308KSS04 Ran diagnostics. Lower oven not heating. Found wire to thermal cut off loose. Recrimped terminal. Lower bake and broil are heating properly at this time. Microwave is heating properly at this time. Complete.
Steven W.
DISHWASHER KITCHENAID KDTE334GPS0 "Ran diagnostics. It filling. Found float switch wire disconnected. Recrimped and reconnected float switch wire. Fills, washes, drains, rinses, & dries properly. Complete."
Rod H.
REFRIGERATOR WHIRLPOOL WRX735SDHW00 Ice delivery issues Confirmed ice bridging in bucket......normal occurrence not explained in operators guide. Explained how this issue will affect delivery through door. And ice bucket removal is not explained in detail to simplify for consumer in operators guide