Local Reviews
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Andy H.
DRYER MAYTAG NGD4655EW2 "Not turning on, replaced fuse tested unit working properly ; used 1 WP3392519 (THERMAL FUSE) from stock"
Andrew P.
REFIRGERATOR WHIRLPOOL WRB322DMBM00 Found unit not cooling. No frost pattern and all fans were running. Ohm’d compressor and it was fine. Removed drier and evacuated system. Pulled vacumn and it held. Installed drier and recharged unit with 5.0 Oz r134a. Checked pressure ok unit is starting to cool; used 1 WPW10143759 (DRIER ASSY) from stock
William L.
REFIRGERATOR AMANA ASI2575GRB01 "Found partial defrost, Replaced thermistor with thermistor kit with foil & tie wrap, defrosted evap, unit cooling at this time"
William L.
WASHER WHIRLPOOL WTW4815EW1 "Replaced water valve, checked water flow in diagnostics, ran calibration cycle,ran self diagnostics, unit operating as designed."
William L.
RANGE- GAS WHIRLPOOL GS460LEKQ "Replaced gas valve, ran bake & broil cycles, relighted several times, tested stove top burner, unit operating as designed"
William L.
DRYER AMANA NED4655EW1 "Found open thermo cutoff, Replaced thermo cutoff & thermostat ran dryer cycle, unit operating as designed, instructed cx to replace dryer duct, to increase airflow.; used 1 279816 (THERMAL CUT OFF HI) from stock"
William L.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Installed hole caps, washers & missing hinge screw, adjusted temps, instructed cx on operating sounds & thermostat setting in freezer/FF areas. Unit operating as designed"
William L.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Replaced filter melted filters, , left dishrack wheels, & stops, ran self diagnostics, unit operating as designed, removed knockout from disposal"
William L.
DISHWASHER KITCHENAID KDFE104HPS0 "Fund codes F4E3, F8E2, F6E4, checked power to unit found dishwasher voltage at 250 volts, instructed cx of power issues. Unit needs drain pump. Gave cx estimate for drain pump replacement.$ 382.62"
Tyler F.
WASHER MAYTAG MHW3505FW1 Customer stated that the unit is not rinsing or draining. Found error code for pressure switch and long drain. Removed and replaced pump and switch tested all works good at this time.
Tyler F.
RESIDENTIAL REFR WHIRLPOOL WRS325FDAW04 Customer stated that the refer door is not closing on its own. Found worn cams. Removed and replaced cams tested all works good at this time.
Tyler F.
DRYER MAYTAG MGD6630HC0 Customer stated still has error code for moister sensor. Removed and replaced main control and sensor harness tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Removed and replaced ice door. Tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Customer stated that items are freezing. Set unit to defrost every 8 hours per tech line. Tested all works good at this time.
Timothy J.
AIR COND. - ROOM ADMIRAL WRX988SIBM03 "Inspected unit and found the RC drain clogged. Removed p trap and cleared. Cleared ducts with steam. Ensured drains were not clogged. Unit checks ok. No leaks noted.; (created new UIS, deleted prior attachment to UisID 96193)"
Steven W.
DRYER - GAS MAYTAG MGD6630HC0 "Ran diagnostics. No error codes found. Control is starting/ stopping properly. Found screen in vent hood. Removed screen. Dryer is tumbling, heating properly. Complete."
William L.
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Re-ordered parts, for arcing problem. Mag , cover plate, inverter; ordrng 1 W10217711 (inverter) and 1 W10915651 (cover-plt) and 1 W11098747 (magnetron)"
Steven W.
M/W OTR WHIRLPOOL WMH31017HW3 "Unit not installed yet. Found rear panel( non serviceable part), bottom plate dented, mounting plate dented. SR #7725223646. Called tech line. Non repairable. Referred to customer service for replacement. Complete."
William L.
WASHER WHIRLPOOL WFW85HEFC1 "F3E1, removed wet clothes, unit won’t pump out, ordered drain pump & pressure sensor, drained system of water manually.; ordrng 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"
Steven W.
WASHER MAYTAG PAV3360AWW "Found rear leveling legs jammed. Unjammed rear leveling legs. Load tested rinse and spin. Fills, agitates, drains, rinses, & spins properly. Instructed customer to use less detergent. Complete."
Tyler F.
WASHER WHIRLPOOL WFW95HEDW0 Removed and replaced door lock unit still will not start sometimes. Ordering console. Customer is out of town next week.; ordrng 1 W10814583 (panel-cntl)
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced ice maker kit. Cycled ice maker. Harvesting and filling properly. Unit is cooling properly at this time. Advised customer NOT to set controls on maximum settings. Complete.
Tyler F.
OVEN KITCHENAID KODE500ESS02 Customer stated that both uppers and lower oven are not heating on bake or broil. Ordering both main controls not in stock.; ordrng 1 W10801665 (cntrl-elec) and 1 W11179310 (cntrl-elec)
Steven W.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Replaced FC LED, UI assembly, & filter housing. Unit is cooling properly at this time. RC and FC LEDs are working properly. Complete."
Steven W.
WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostics. No error codes. Fills, agitates, drains, rinses,& spins properly. Water levels are normal. Unit working properly as designed. Advised customer to use deep water wash or bulky/ sheets cycles for more water. Adjusted drain hose( too low ). Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Found RC door too low, not sealing - causing long run times. Reinstalled door spacers( R&R FC and RC doors). Reset RC door gasket. Advised customer to leave closed for 4 hours, allow 24 hours for temps to stabilize. Unit is cooling properly at this time. Advised customer on correct FC and RC settings. Complete."
Timothy J.
OVEN WHIRLPOOL W0F72EE0HS01 Inspected unit and found the display is bad. Unit needs a new UI.; rqstng P&A on 1 W11351998 (UI CONSOLE)
Timothy J.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Inspected unit IM failed during testing . There were hollow cubes in the IM during forced harvest. FC temp is 0f. Unit needs a new IM.; rqstng P&A on 1 W10873791 (icemaker) and 1 WPW10291905 (seal)
Rod H.
REFRIGERATOR KITCHENAID KRMF706ESS01 Power to machine keeps going out and then may or may not power back upConfirmed Power supply not continuously providing power to product.Replaced And as designed op will resume in 24-48hrs
Rod H.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Temperatures flutuate dramatically and won’t stay in normal ffd temp spectrum Confirmed Ffd thermistor out of range. Replaced As designed temperatures will resume in 24-48 hours. ; used 1 W10316760 (THERMISTOR) from stock
Rod H.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Returned to replace defective parts as designed op will return in 24-48 hrs6/25/19 14:03: RO there 6/25 TUE, 13:32 to 14:01, No ice production Confirmed Appeared that present switch does not respond does not change state when activated during diagnostic self test and ice maker does not reach home position each time to activate water valve. Valve appears operational when hitting on diagnostic activation.Ordering icemaker and present switch; ordrng 1 W10873791 (icemaker) and 1 WPW10656772 (switch)"
Rod H.
REFIRGERATOR KITCHEN AID KRFF507ESS01 Water leaking from middle venting in top right component cover in ceiling of ffd compartment Confirmed leaking Water valve connections at water reservoir were not sealing as designed Handles were looseReconnected water tube at reservoir and tightened and secured handles.Ran test 4 through to test 5 showing sealed system operational
Steven W.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Ran diagnostics. Pantry damper is opening/ closing properly. Optimized thermistor. Secured thermistor with foil tape and zip tie.Installed adaptor kit. Tab on adaptor broke. Reorder adaptor kit. 2 count job. Allow extra time.; ordrng 1 W10864518 (adapter)
Rod H.
REFRIGERATOR MAYTAG MRT118FFFE04 Door makes noise when opening full rangeConfirmed Adjusted and lubricated door hinge pivotsAs designed op now resumed no noise
Steven W.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Ran diagnostics. Found fill valve dripping, ice maker leaking, facia heater not working, condensation from adaptor area. Needs fill valve, ice maker, adaptor kit, facia. 2 count job. Allow extra time. Pending authorization.; rqstng P&A on 1 W10864518 (adapter) and 1 WPW10553630 (escutcheon) and 1 WPW10764668 (ice maker)"
Rod H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replacement switch could not be replaced due to existing switch is either pressed in to a too tight opening or the existing switch was glued in place. see pixUnrepairable6/21/19 8:16: RO there 6/21 FRI, 7:48 to 8:14, Lights in ffd compartment not illuminatingConfirmed Right side interlock switch sticks closed no way to consistently operated.Ording swittch; ordrng 1 WP12466115SP (light switch)"
Raymond D.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Upon arrival ice maker not cycling. Replaced ice maker and tested, unit functions as designed.; used 1 4317943 (ICEMAKER) from stock"
Steven W.
DRYER - GAS MAYTAG MGDB765FC0 "Found door seal came off, stretched. Needs door seal.; rqstng P&A on 1 WPW10354795 (seal-door)"
Steven W.
DRYER - GAS MAYTAG MGDC215EW0 Found timer shaft snapped off. Needs timer.; rqstng P&A on 1 WPW10185981 (timer)
Randy C.
DISHWASHER MAYTAG MDB4949SHZ0 Remove and replace housing gasket float assembly and not now working as designed
Rod H.
REFRIGERATOR JENN-AIR JF42NXFXDE02 Replaced led mods per techlineDid not repair issueOrdering led control driver board.; ordrng 1 W11368839 (POWER SUPPLY LED)
Patrick C.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Removed and replaced adjuster and stop. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Removed and replaced fan and ice maker. Tested unit. All ops checked good
Patrick C.
WASHER MAYTAG MHW3505FW0 Unit is working as designed. No issues with dispenser. If we have to return again a and it works we have to charge a service call
Patrick C.
REFRIGERATOR WHIRLPOOL WRS311SDHW01 Removed and replaced tube. Tested unit. All ops checked good
Raymond D.
REFRIGERATOR KITCHENAID KRMF706ESS01 Upon arrival unit not cooling in RC. Found evap frosted. Need fan and harness and support.; rqstng P&A on 1 W11087438 (motor-evap) and 1 WPW10389152 (support)
Patrick C.
REFIRGERATOR AMANA ASI2575GRS02 Removed and replaced ice container. Tested unit. All ops checked good
Raymond D.
LAUNDRY AMANA NTW4516FW1 Upon arrival unit making noise in spin. Found suspension bouncing. Needs suspension; ordrng 1 W10780045 (suspension)
Raymond D.
WASHER MAYTAG MVWX655DW1 "Upon arrival unit lid is cracked on right side by hinge, screws are stripped, needs lid, hinges, screws and brackets.; rqstng P&A on 1 W10270398 (hinge) and 1 W10270399 (hinge) and 1 W11117421 (lid) and 1 W11252738 (strike) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge) and 4 WPW10078270 (screw)s"
Raymond D.
DISHWASHER KITCHENAID KDTM354DSS5 Upon arrival cx states unit doesn’t register when closing door not allowing unit to start. This causing unit to stop. Found shorted door latch and control. ; ordrng 1 W11100742 (cntrl-elec) and 1 WPW10544004 (door latch strike) and 1 WPW10653840 (door latch)
Randy C.
WASHER WHIRLPOOL MHW5500FW1 Part is black. Need grey face. Reordering correct part. ; ordrng 1 W10911042 (panel-cntl)
Michael M.
DISHWASHER KITCHENAID KDTE334GPS0 Cx states unit will not turn on. Tech found 120v to unit. Unplugged unit and plugged unit back in. Unit now responds. Ran unit through normal wash cycle and unit fills rinses heats and drains as designed. Unit ops are normal. Cx is happy job complete
Michael M.
MICROWAVE MAYTAG MMV4206FZ2 "Cx states units display no longer displays the clock and that the door is not straight causing light not to come on sometimes.Tech found someone had pulled down on door causing not aligned with frame. Bent door hinge straight and door now opens and closes as designed allowing all micro switches to open/close at same time. If problem persist advised cx to call back and will return with micro switches but tested. Until,e times and ops are as designed. Could not recreate fault. Found energy saver mode engaged, turned off and reset clock time. Clock now displays as preferred by cx. All ops are normal and Cx is now happy job complete"
Michael M.
M/W OTR IKEA IMH205FS0 Removed unit from wall. Took quick picRequest additional labor from unit removal and reinstallRemoved and replaced open fuse W10138793Tested operations and unit now functions as designed. Reinstalled shell and reinstalled unit into wall. Set clock time. Unit ops are normal job completePolicy adjustment # IKZF700NL2
Randy C.
DRYER WHIRLPOOL WGD5620HW0 Customer did not receive parts ordering part. psp customer aware; ordrng 1 W10623852 (thermistor)
Patrick C.
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 "The door is sensing that is is open when it isn’t. Customer presses the fridge switch several times and sometimes it’ll work for a little, but will start beeping again. Tested switches in diagnostics and they seemed fine. Needs ui and fridge switch ; ordrng 1 W11123941 (switch) and 1 W11130216 (cntrl-elec)"
Michael M.
RANGE WHIRLPOOL WFG320M0BW0 Cx is upset that light bulb burned out.Calling trade partners to obtain policy adjustmentCx is very upset he cannot use oven because he is a disabled vet and cannot see very well. Without the functioning light he can no longer use unit and is extremely distraught. Cx had to sit down and nearly fainted due to tech not arriving with bulb. Cx is a major A°Cx attempted to go to bed while tech was calling trade partners and Then became upset when tech stated he could not be left unattended in the home. Trade partners denied the autho code claiming they had repaired it multiple times in the past. Cx was not happy about hearing the news. Cx did not pay service fee. Job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "23703 Vía Lupona, Santa Clarita, CA 91355Installed spacers. Doors switch now ops as designed and unit dispenses water and ice job complete"
Lance V.
DISHWASHER WHIRLPOOL WDF330PAHW1 "Fixed-found 120v to wash pump motor and not working. Replaced faulty sump assembly. Ran and tested, No leaks. Dishwasher fully functional and water now the reaching top rack. All ops complete"
Lance V.
WASHER WHIRLPOOL WTW8040DW4 "Fixed-found water still entering washer with power off. Result of a faulty valve assembly stuck open. Replaced valve assembly, calibration passed. Auto test passed. Washer is now fully functional, all ops complete"
Patrick C.
RANGE WHIRLPOOL WEG515S0FS2 Found the unit having more issues. The regulator is reading open. Needs new regulator ; ordrng 1 W10898290 (valve-gas)
Lance V.
WASHER WHIRLPOOL WTW4816FW2 "Fixed-found small burrs on bottom of agitator, clothing getting stuck due to sharp/rough edges. Replaced agitator assembly. Calibration passed, auto test passed. Unit fully functional. Any issues please reach out."
Patrick C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Rubber plug shoved into the line and I can’t remove needs new compressor ; ordrng 1 W10832994 (compressor)
Lance V.
DISHWASHER KITCHENAID KDTE334GPS0 "fixed-removed debris from air gap, and dishwasher is now fully draining. Instructed customer they need to contact plumber for small leak within airgap assembly, which is leaking into lower cabinet. Result is airgap is of age, and seals are worn. Dishwasher is now fully functional, fully draining."
Lance V.
RANGE WHIRLPOOL WOS97ES0ES01 "Techline sr#7725225610120v to thermal fuse checked ok, control board visual no burns or loose wires. Reconnected thermal fuse, and powered on unit. The unit is fully functioning and did heat to 350df just fine . Techline advises customer to contact electrician to check home electrical wiring in conjunction box as well as breaker system."
Lance V.
WASHER WHIRLPOOL MHWE200XW00 "Fixed- found error f9e2,f9e1. Found drain pump impeller loose and detached from motor shaft causing slow drain and abnormal high pitch noise when draining water out. Replaced drain pump, ran and tested No leaks. Unit passed auto test, and is now fully draining and fully functional. All ops complete"
Michael M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Cx states intermittently ice maker will eject ice and a few of the ice cubes will remain just outside of icemaker but a cube or two will not drop into the ice bin causing ice cube to melt and piss Cx wife off. Tech is ordering ice maker W11294907Return 7/8/19 7-10 requested; ordrng 1 W11294907 (icemaker)
Michael M.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Tech returned to install main control board. Now customer is saying freezer has “over again. Tech inspected freezer door and seal is straight and has no gaps anywhere.Ice is forming on left side rails. Tech finds pizza boxes are obstructing door from fully sealing even though door seal is touching liner.This is a moisture leak from air bypassing door seal. Seal is not damaged at all took quick pic of ice build up. Cx does not like the diagnosis given and is now hassling with questions. A°Calling techline for SR# 7725162529Installed control W10894103. Rebooted unit. Reset filter light by opening and closing filter housing door. UI does not read change filter anymore and ops as design.Inspected fully around door and found no damage to door seal or air gaps. Took quick pic Service pointer # W10842568indicates replace icebox fan and adapterAlso order freezer doors and rails.Adapter kit W10864519Stainless freezer door W10815701 (PSP PART)Left side b
Lance V.
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 "Fixed-found evap area heavy ice, defrost issue. Heater checked ok at 29ohms, found defrost bi metal with heavy corrosion. Replaced bi metal thermostat, reset unit and set to recommended temperatures. Please allow up to 24hrs for proper cooling."
Michael M.
DISHWASHER MAYTAG MDB4949SDM2 Cx states lower wash rack wheels are broken.Needs wheel assemblies W10195416V (4)Return 7/3/19 7-10am; ordrng 4 W10195416V (dish rack wheel)s
Lance V.
WASHER MAYTAG MHW5630HC0 "F8e1-valve failure. Cleared error code, reset unit control board, and tested each valve in diagnostics and checked ok. All valves are operating normally, and filling correctly. Tested the unit with towels and observed unit is filling correctly. Advised customer, issue may have been water supply issue during home construction. Any issues persist to reach out to us."
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Found unit no with noice. Found low ice ball built up in fill line and fill reservoir of ice maker. Removed ice and tested unit. Unit is working properly. Customer approves function at this time.
Kenneth M.
LAUNDRY MAYTAG MVWX655DW1 Installed actuator and drain pump and tested unit. Unit is now working properly. Customer approves function at this time.
Michael M.
M/W OTR WHIRLPOOL WMH53520CS7 Cx states unit is not heating. Tech used magic bar and cup of water and heated for 30 minutes.Needs magnetron W10818686And diode W11256462 Return 7/3/19 8-12 requested; ordrng 1 W10818686 (magnetron) and 1 W11256462 (diode)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Installed ice guide. Unit is working properly.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 Installed control panel and air diffuser and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
KITCHEN JENN-AIR JDB1250AWS Talked to customer at location thrthe ugh ring. Says not problem with dishwasher. Mrs Garcia moves to east coast
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Installed fan and gasket kit. And tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL MRT118FFFH01 Installed bracket and tested unit. Unit is now working properly. Customer approves function at this time
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFTR1821TB4 Found unit with excessive frosting in freezer. Drawing in moisture. Sealed cabinet to liner with rod safe silicone and advised 24 hours for full dry. Customer approves function. Gasket is sealing good. Proper air flow to unit.
Jonathan C.
RESIDENTIAL REFR WHIRLPOOL WRF757SDEM01 Installed harness needs to be defrosted tested through control board tested good
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFTR2021TS2 Installed lower bracket and stop. Tested unit. Unit is now working properly. Customer approves function at this time.
Lance V.
WASHER WHIRLPOOL MVWX655DW1 "Needs work- replaced control board but issue still in found Faulty capacitor. Capacitor is at only 41mf, and needs to be at least 50mf to run motor. We will need to re route with parts; ordrng 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11162560 (CAPACITOR )"
Jonathan C.
WASHER MAYTAG MVWC565FW0 Found drain pump imperler stripped replaced tested working to spec ; used 1 W10876537 (PUMP-DRAIN) from stock
Jonathan C.
WASHER WHIRLPOOL WFW8540FW0 Installed drain pump tested working to spec
Lance V.
KITCHEN KITCHENAID KDTM354EBS2 "F6e2,f6e1 errors. Found only 6v to water valve. Issue with control board delivery of voltage drive circuit. Control-192.81- MAy still be under warranty fill Valve-62.54Labor-142.50; ordrng 1 W10872255 (valve) and 1 W11228314 (cntrl-elec)"
Jonathan C.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Adjusted door customer happy with adjustment
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed light and ice bucket tested working to spec
Jonathan C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found loose connection at filter tighten tested ran 120oz through system working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Installed control tested working to spec
Jonathan B.
DRYER MAYTAG MGDC465HW0 Found damaged rollers Replaced defective part tested unit and is working properly
Jonathan B.
WASHER MAYTAG MVWC565FW1 "Found loose wire connection. Reconnected wire, tested unit and is working properly"
Jonathan B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Found defective wire harness and fan. Replaced wire harness and fan, tested unit and is working properly"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Unit making noise due to condenser fan blade shaft rubbing on the fan blade. Blade is not tight and secured onto condenser fan blade shaft. Ordering new blade. Rescheduled customer for Tuesday 7-2-19; schdld next appmnt for 7/2 TUE !
Jonathan B.
M/W OTR WHIRLPOOL WMH31017HZ3 Found loose wire to fan. Fixed loose wire tested unit and is working properly
Jonathan B.
WASHER MAYTAG MVWB835DW0 "Found suspension out of alignment. Fix suspension, tested unit and is working properly"
Jonathan B.
WASHER AMANA NTW4516FW1 Found defective control board and defective water valve. Replace control board and water valve. Tested unit and is working properly.
Jonathan B.
WASHER WHIRLPOOL MVWB835DW4 "Found unit had broken lid. Replaced lid, tested unit and is working properly"
Jonathan B.
WASHER MAYTAG MVWB765FW2 Found a dampener out of alignment. Fix position of dampener. Tested unit and is working properly
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 Found compressor locked up needs compressor ; ordrng 1 5304510213 (COMPRESSOR )
Joe M.
WASHER WHIRLPOOL WTW4816FW2 Unit keeps filling when off. On inspection found control is causing unit to think its on and keeps filling. After replacing control unit began to function as designed.
Joe M.
WASHER MAYTAG MHW5630HC0 Unit will not spin. On inspection found unit has cloth stuck in between inner and outer tub. After removing cloth unit began to function as designed.
Joe M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit will not drain. On inspection found unit will not drain due to a weak drain pump. After replacing drain pump unit began to function as designed.
Joe M.
WASHER MAYTAG MVWX655DW1 Unit is leaking water. On inspection found unit is leaking water due to a broken water housing allowing water spray away from the tub. After replacing water housing unit began to function as designed.
Joe M.
WASHER MAYTAG MVWB835DW4 Unit will not power on. On inspection found unit will not turn on due to a faulty electronic control. After replacing part unit began to function as designed.
Jim S.
FREEZER WHIRLPOOL KRSC503ESS01 "Replaced evaporator, fan scroll,auger motor,coupler, shaft and drier; used 1 WPW10143759 (DRIER ASSY) from stock"
Jim S.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 The unit was exchanged by warantech
Jim S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Replace ice fan motor. Unit test ok
Jim S.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Enamel coming apart on the ice maker casing.replaced ice maker .unit tested ok
Jim S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 E2 fault code for the ice maker. Replaced ice maker. Unit tested ok
Joe M.
OVEN WHIRLPOOL WFG320M0BW2 Unit has busted glass on the door that needs to be ordered.; ordrng 1 WPW10535767 (glass-door)
Jim S.
REFRIGERATOR GE PFE28KSKHSS Replaced control board. Unit tested ok
Joe M.
DRYER ROPER RED4516FW0 Found unit not properly heating. Found a loose connection from the heating coil. Repeated connection to the heating coil. Ran unit through a diagnostics. Unit works by design. Job complete.; saved tckt
Jim S.
WASHER WHIRLPOOL MHW5630HC0 Replaced board. Legs are not locked.
Joe M.
DISHWASHER WHIRLPOOL WDF330PAHW2 "Found damage on the door of the unit and damage to the board. Ordering parts. Will need authorization ; ordrng 1 W10274908 (door-inner), 93.09,"
Jim S.
REFRIGERATOR FRIGIDAIRE FFHD2250TS0 Ice maker thermistor wire was broken. Fill tube frozen. Replaced ice maker. Unit tested ok
Joe M.
OVEN KITCHENAID KOCE500ESS Found damage to the front doors to both the microwave and oven sections. Ordering a new front panel to both doors. Will need authorization ; ordrng 1 W10771242 (glass-door) and 1 W10775493 (glass-door)
Jesus C.
OVEN KITCHENAID KODE500ESS02 Turn power off and pulled unit out half way. Removed ui panel and top panel. Removed control and installed new. Turn power back on and tested unit. Assembled unit placed back in panel. Unit is working as design.
Joe M.
RANGE WHIRLPOOL WFG505M0BW2 Found broken glass on the interior of the oven door. Ordering glass door.; ordrng 1 WPW10535767 (glass-door)
Jesus C.
MICROWAVE KITCHENAID KOCE507ESS04 Disconnect power from unit and pulled unit. Removed UI panel and removed appliance manager. Also replaced build and installed new. Installed new control and assembled unit. Powered unit back on and tested microwave. Unit is working as design.
Jesus C.
DRYER ELECTRIC WHIRLPOOL GGW9250PW0 Removed top panel and removed power. Removed UI panel and installed new panel. Ran test and passed. Advised customer to have depict system cleaned. Unit is working as design.
Joe M.
WASHER MAYTAG MVWC565FW Unit will not spin during the wash cycle. This is being caused by the capacitor and actuator. Ordering parts.; ordrng 1 W10913953 (actuator) and 1 W11162560
Jesus C.
DISHWASHER KITCHENAID KDPE234GPS0 Customer states that unit door is dropping down. Checked unit and found the left side link torn. Pulled unit out half ay and installed new door kit. Assembled unit and tested. Unit is now working as design.
Jesus C.
REFRIGERATOR JENN-AIR JUD24FCERS Disconnect power and removed UI and harness. Installed new parts and powered back on. Set temperatures on unit. Unit is now working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL KSSP42QMS01 Removed cover and removed inverter. Installed new inverter and assembled unit. Unit it’s now working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL KSSP42QMS01 Removed cover and removed inverter. Installed new inverter and assembled unit. Unit it’s now working as design.
James M.
RANGE WHIRLPOOL WFE505W0HZ Replaced cooktop and reassembled unit. Unit is working as intended.
James M.
REFRIGERATOR FRIGIDAIRE FGHD2368TD Replaced auger motor and bar divide. Tested unit and unit now functioning and dispensing as intended.
James M.
LAUNDRY WHIRLPOOL WTW7500GW2 Replaced housing and tested unit. No leaks and water flowing into unit as intended.
Jim S.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 The freezer door is scraping onto the center mullion. The fresh food door stop is scraping the hinge plate. The noise the customer is complaining about is the compressor but it is an average noise that I hear with the other models.Parts to repair are listed; ordrng 1 LW11038915 (dor-fip) and 1 W10632060 (cover-wire) and 1 W10780378 (compressor) and 1 W11036566 (motor-evap)
Jim S.
WASHER SPEEDQUEEN AWNE9RSN115TW01 Washer is leaking water; ordrng 2 200996P (SEALANT)s and 1 203885 (PUMP) and 1 204008 (PUMP) and 1 766P3A (hub kit & lip seal)
Jesus C.
REFRIGERATOR WHIRLPOOL KSSP42QMS01 Removed condenser fan and installed new. Disconnect harness and removed control board. Installed new control board and assembled unit. Unit compressor is not turning on. Need to replace inverter. Customer paid for part and labor. ; ordrng 1 W10629033 (inverter box)
James M.
WASHER MAYTAG MHW8200FW Replaced dispenser and tested unit. Unit now working as intended and customer is happy at this time.
James M.
REFRIGERATOR JENN-AIR JS42PPDUDB00 Unit has loose door chute allowing air to enter and condensation to form. Quoted to unskilled door and replace motors and door chute. Total with service fee is 543.57. Customer will wait on repair to research alternatives. Collected 115.00 via check 233
James G.
WASHER MAYTAG MHWC7500YW0 Pump clogged Cleared pumpTested ok
James G.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Removed ice buildup from damper Tested ok
James G.
WASHER WHIRLPOOL WTW4850BW1 Replaced fill valve Tested ok
Jesus C.
KITCHEN KITCHENAID KSEG700ESS0 Customer states that unit UI not responding. Power cycle unit and unit still not responding. Ordering part. ; ordrng 1 W10915660 (panl-cntrl)
James G.
REFIRGERATOR WHIRLPOOL GB2FHDXWS06 Made performance adjustments within control
James G.
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced ice maker and filter housing Tested ok
James G.
WASHER MAYTAG MVWX655DW1 "Upon arrival unit was stuck in drain, canceled cycle and ran calibration. No fault codes stored. Advised customer not to put liquid detergent in bleach dispenser.Tested ok"
James G.
WASHER WHIRLPOOL WTW7500GW2 "Replaced transmission, rotor and washer Tested ok"
James G.
DISHWASHER GE CDT866P4M4W2 Replaced UI and main board Tested ok
James M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Ice maker not working. Could not jump. Registered with tech line. Bruce sr#7725224954 checked voltage and got 120 volts from L and N not jumping between T and H. Ordering new ice maker. Will return 7-2 to install. ; ordrng 1 WPW10300024 (icemaker)
James G.
REFRIGERATOR FRIGIDAIRE FFTR1821QB2 "Ice buildup around evaporator fan blade, removed evaporator cover and cleared excess ice, reinstalled and tested Tested ok"
James M.
WASHER WHIRLPOOL WFW7590FW0 Requesting additional autho for additional parts. Changed out drain pump and unit still humming. Inspected unit further and found feed back to motor from control board ordering new ACU and UI. Will return when parts arrive ; O-emld tckt
James G.
DRYER MAYTAG MGDC465HW0 Replaced defective door switch Tested ok
James M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed new panel. Screw on right side of handle stripped and doesn’t tighten. Ordering new bolt for Handle. ; ordrng 1 W10826179 (screw) and 1 W11157086 (stud)
James G.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Defrosted evaporator and replaced harness Tested ok and
James G.
WASHER MAYTAG mhw6000xr1 Replaced ACU Tested ok
Isidore A.
MICROWAVE KITCHENAID KOCE507ESS06 "Found microwave oven light not going off door interlock failure replacing interlock switches harness W11241293, removed oven from wall cavity, all microwave cover panels and harness with switches installed new harness reinstalled panels and oven. Test microwave and oven operation, ok at this time,working as designed."
James G.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Shaft is missing ; ordrng 1 WPW10347114 (shaft)
James G.
REFRIGERATOR WHIRLPOOL PFE29PSDCSS "Dispenser erratic, and fan must be updated per GE; rqstng P&A on 1 WR17X24677 (profile autofill dis) and 1 WR55X30848 (BOARD ) and 1 WR60X29099 (FAN)"
Isidore A.
DISHWASHER MAYTAG MDB4949SDH3 "Found drain motor failed after 4th attempt began to over heat, removed old drain motor and installed new drain motor test4 times ok at this time."
Isidore A.
WASHER WHIRLPOOL WTW5000DW0 "Removed old belt and actuator , installed new actuator and belt test washer operation ok at this time."
Isidore A.
WASHER WHIRLPOOL WFW94HEXW0 See notes
Irvin F.
WASHER AMANA NTW4650YQ0 "Cx is experiencing intermittent issue with the main control. Says after completing a cycle she want to do a rinse and spin. Follows procedures but the 7nit would go into a wash. No error codes in the unit all components are operating properly. Calibrated the current control board. Failed the pressure transducer would not satisfy. Replaced main control, and replaced the pressure switch. The calibration passed. All components normal."
Irvin F.
WASHER MAYTAG MVWB835DW2 "F9/E1 F9/E2 F7/E9 The pump motor is seized. Removed standing water from the unit. Accessed the pump removed obstruction. Assembled the unit ran test 51, passed. All ops normal."
James G.
REFRIGERATOR FRIGIDAIRE FFFH20F2QWE Fan motor not running ; ordrng 1 297250000 (motor) and 1 5304513294 (BLAD )
Irvin F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Water drips after completing water dispersion. Couple drops after 3 8z cups of water. JOEL/TECHLINE- drip intermittently. NORMAL a continuous drip then it’s an issue. Drip pan collects small drips. All ops normal. NOT A DEFECT. 7725223747Explained the situation to cx. all ops normal.
James G.
WASHER MAYTAG MVWB765FW2 Rotor scrapping ; ordrng 1 W11161960 (AGITATOR ) and 1 W11260238 (ROTOR )
Irvin F.
WASHER MAYTAG MVWB835DW4 The drips into the dispenser. Normal operation. Unit is works properly.
Irvin F.
WASHER MAYTAG MVWC565FW1 "No error codes, pump activated. Stopped pump action. No error codes. Talking to cx found issue possible normalwith deep water. CX INSTRUCT DONT USE DEEP WATER WITH NORMAL CYCLE. ALL OPS JORMAL."
Hector Z.
FREEZER WHIRLPOOL WRT518SZFM00 Customer doesn’t have proof of purchase. Advised the customer to look for the receipt and call back.
Hector Z.
FREEZER KITCHENAID KRFC300ESS01 Replaced: Freezer compartment light switch (12002646). Tested ok.
Isidore A.
HOME LAUNDRY MAYTAG MLG2000AWW Found drain hose WP22004477 conected at bellows torn leaking customer asked to have shipped directly to him; ordrng 1 WP22004477 (drain hose)
Hector Z.
WASHER WHIRLPOOL MVWB880BW Customer cancel the call at the door.
Isidore A.
REFRIGERATOR KITCHENAID KRSC503ESS00 Found code 23 icemaker W10873791 motor failed. Part ordered; ordrng 1 W10873791 (icemaker 89.87)
Hector Z.
DRYER WHIRLPOOL WGD85HEFC1 Dryer still very noisy during operation. I checked the unit and installed a dryer repair kit (4392067). Tested ok.
Isidore A.
DRYER MAYTAG MGD6630HW0 "Found bower WP697772 out of balance, housing warped and excessive motor W11086656 vibration . Parts orderedAllow 1.5 hours; ordrng 1 W11086656 (motor-drve) and 1 WP697772 (blower wheel) and 1 WPW10211911 (housing)"
George Y.
REFRIGERATOR FRIGIDAIRE FFHT2032TP2 Found refrigerator door not sealing properly reposition retested check out ok complete. No dents or dings cause by tech.
George Y.
WASHER WHIRLPOOL WET4027HW0 Installed parts tested check out ok complete. No dents or dings cause by tech.
George Y.
DRYER WHIRLPOOL NED4655EW1 Found dryer working ok customer concern exexively loud customer instruct unit is functioning as design complete. No dents or dings cause by tech.
Isidore A.
REFRIGERATOR WHIRLPOOL KSSC48QKS02 Found drip pan WP2001264 leaking part ordered; ordrng 1 WP2001264 (pan-drip)
George Y.
WASHER WHIRLPOOL MHW8630HC Found washer working ok customer concern Machine rocking around customer instruct make sure not to overload for better performance complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR WHIRLPOOL WRF989SDAW00 Installed parts tested check out ok complete no dents or dings cause by tech.
George Y.
WASHER WHIRLPOOL WFW85HEFC1 Found washer working ok put into diagnostics pass customer instruct possibility of too much soap detected remove retested check ok complete. No dents or dings cause by tech.
Irvin F.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 The dispenser paddle intermittently will not activate. Will work at times. The paddle is not activating dependably. Replacing the paddle and auger motor. ; ordrng 1 W10853387 (pad) and 1 W11330931 (CONTROL)
George Y.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Found refrigerator with service pointer for cover evap installed new cover tested checking ok complete. No dents or dings cause by tech.
George Y.
DRYER WHIRLPOOL WGD85HEFC1 Found dryer working ok customer concern exexively loud customer instruct unit is functioning as design complete. No dents or dings cause by tech.
Francisco S.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Cx stated unit was freezing items in ffc. Adjusted insulation on thermistor and educated cx on proper settings. Asked cx to monitor temp and report any issues.
Francisco S.
REFRIGERATOR KITCHEN AID KBSD602ESS "Removed and replaced water valve, tested ops no leaks unit now working as intended."
Francisco S.
DRYER MAYTAG MGDX655DW2 Checked unit found intermittent noise on dryer. Removed and replaced dryer repair kit. Also inspected for gas leaks found none. Cx stated gas company replace gas hose and no gas odor since. Tested ops unit working as intended.
Francisco S.
WASHER WHIRLPOOL MHW8200FC0 Removed and replaced drawer. Unit checks ok.
Francisco S.
DISHWASHER WHIRLPOOL WDF520PADM7 "Checked unit found broken wheel on top rack right side. Removed and replaced wheel, re-installed loose wheels on tracks and installed rack stops. Unit now checks ok."
Ethan S.
RANGE FRIGIDAIRE FFEW3026TS Upon arriving to the customers home customer stated that the range was not functioning found connector not plugged in all the way to main board plugged in and tested unit unit checks good no issues
George Y.
DRYER MAYTAG MGDB835DW3 Found dryer exhaust cover in tub releasing residue on clothes ok to replace ok to order part.; ordrng 1 134695905 (bulkhead)
Ethan S.
DRYER WHIRLPOOL WED7500GC0 Replace parts tested job complete
Ethan S.
DRYER WHIRLPOOL WED5000DW2 Customer stated unit stopped working again tested voltage at terminal block on unit customers unit we’re not getting 240 V there’s a bad leg on line one didn’t even contact electrician job complete
George Y.
DISHWASHER WHIRLPOOL WDF750SAYM0 Found dishwasher not draining bad drain pump ok to order part.; ordrng 1 WPW10348269 (drain pump)
George Y.
WASHER MAYTAG MVWB835DW1 Found washer leaving scum stains wen using soap wen not using soap very minimal stain pictures in pvr advising to replace drain pump and wash plate ok to order.; ordrng 1 W10876600 (drain pump) and 1 W10902814 (washplate)
Ethan S.
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced parts tested unit unit checked good job complete
George Y.
REFRIGERATOR MAYTAG MRT118FFFH01 Ok to order power control box.; ordrng 1 0053472 (power control board)
Ethan S.
REFRIGERATOR FRIGIDAIRE LGHB2869TF Upon arriving to the customers home customer stated that the unit would not make ice found water tube to be frozen deiced water tube tested job complete
George Y.
REFRIGERATOR AMANA ASI2575GRW02 "Found refrigerator not cooling smell like electrical burn smell found bad start relay replaced start relay still compressor clicking compressor cold need to replace compressor need a seal tech ok to order parts.; ordrng 1 0000021534 (dryer-filter) and 1 00101118 (compressor) and 1 041676-44 (relay, start)"
Ethan S.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer stated icemaker fell off hinge icemaker did five hands re-tightened icemaker tested job complete
Ethan S.
ICEMAKER KITCHENAID KUIX305ESS1 Replaced parts tested unit unit checked good job complete
Erick S.
WASHER GE GTW330ASKWW Cycled unit and found 7nit not draining due proper connector at drain pump. Repaired connector and secured pins on harness. Retested it and drain pump is now running. Ran through spin tests and it passed with no errors. Job complete
Erick S.
RANGE GE JGP3530DLBB Cycled unit and found right side front burner not igniting due to bad spark module. Replaced spark module. Retested it and now all burners are lighting. Customer also had concern of flame crossing over from right to left. Informed customer and showed burner cap design and hw flame spreads. Unit tested normal ops. Job complete
Erick S.
DRYER WHIRLPOOL WGD8740DW0 Customer has extended 2arranty and will call for dispatch. Job completed