Local Reviews
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Kegan N.
DISHWASHER GE GDT580SMFES See notes; saved tckt
Kegan N.
REFIRGERATOR WHIRLPOOL WSF26C2EXY02 "Removed and replaced water inlet and water line, turned on water, tested water at dispenser and water at ice maker, working good, no leaks present. Unit working properly this time"
Raymond H.
VENTHOODS JENN-AIR JXI8936DS0 Upon arrival right back light out. Needs light. Part sent originally but disappeared.; ordrng 1 W10711014 (light)
Raymond H.
RANGE KITCHENAID KSGG700ESS0 "Upon arrival cx states unit keeps giving f9e0 fault. Followed instructions from tech sheet and all checks out. To better serve cx tech needed to call tech line to verify diagnosis. Found touch panel key 6 inop but unsure if this wou.d be the cause for code. The husband authorized 115 SC before service, tech gave diagnoses and upon payment wife was unwilling to make payment. All attempts made in home to collect, wife stated if payment was going to be made then tech needed to wait in home while she called office. Informed her I can not sit and wait, cx refused to pay. 115 due"
Raymond H.
WASHER MAYTAG MVWB725BW0 "While removing basket, suspension had come loose and caps went flying. Could not locate pieces to suspension, garage too full of clutter. Needs suspension.; ordrng 1 W10247710 (washer,suspension)"
Raymond H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Upon arrival cx states door not staying open. Cx wants door to stay open at when it’s not it the door stop position. Handle also chipped from prior company. Informed cx cosmetics only covered for 30 days, and to contact WP CX Service. Unit functions as designed at time of service."
Kenneth M.
WASHER MAYTAG MEDC465HW0 Found unit still continuing to advance timer through wrinkle shield portion even if winkle shield is off. Ordering new timer and wrinkle control switch. Did not reschedule due to part availability ; ordrng 1 WP8578354 (swtch-temp) and 1 WPW10185992 (timer)
Tyler F.
REFRIGERATOR KITCHENAID KSC23C8EYY02 Customer stated the unit is leaking from the dispenser. Found ice maker is leaking. Ordering ice maker in stock.; ordrng 1 WPW10251076 (icemaker)
Hector Z.
WASHER MAYTAG MHW6000XG2 Replaced door boot (Bellow) supply’s by the customer. Ran a quick diagnostic test and checked for leaks. Tested ok. Customer was charged with: Service call $115.00 and Labor $125.00. Total $240.00. Customer paid in full using a Visa card. Reference #1430937036.
Andrew P.
REFIRGERATOR JENN-AIR JDC2395WES02 Installed water filter for Cx. Water filter cap was broken and Cx wants to order two more. Ordering caps. Cx will pay for parts and drop off at Cx home. ; ordrng 2 WP2260518MG (cap-filter)s
Kegan N.
REFRIGERATOR WHIRLPOOL WRS970CIDH00 "Customer stated unit not cooling, inspected unit, ice clump at back panel of RC, removed panel, found leak in evaporator, ordering evap and compressor ; ordrng 1 W10695094 (compressor) and 1 WPW10643261 (evaporator)"
Hector Z.
DISHWASHER WHIRLPOOL WDF310PAAS1 "Dishwasher leaking through the door bottom. Inspected unit under, looks ok, (See pictures). Ran a diagnostic test. Tested for leaks. Tested ok. Customer was charged with: Service call $115.00, Labor $45.00, Door gasket (W10542314) $61.02, Tax $4.58, Total:$225.60.Customer paid in full using a Visa. 1431207232."
Hector Z.
M/W OTR WHIRLPOOL WMH32519HZ1 Microwave has an intermittent problem were some times heat like some times it doesn’t. Tested unit and is heating fine. Replaced all (3) micro switch’s (W1027360). Tested ok.; used 3 W10727360 (MICROSWITCH) from stock
Isidore A.
DRYER WHIRLPOOL MGDC300XW1 "Found timer WP8566184 has bad contacts not starting, only starts when wiggle timer and can stop.part ordered; rqstng P&A on 1 WP8566184 (timer 140.00)"
Isidore A.
DISHWASHER WHIRLPOOL WDT720PADM3 "Removed upper dish rack and rollers, installed new rollers and reinstalled upper dish test ok at this time."
Kenneth M.
RANGE KITCHENAID KFGG500EBS2 "Installed orfice holder, burner cap, and spark module. And tested unit. Unit worked at first but once you wait a few moments and let gas sit off. Unit will take awhile again to start back up. Customer is unhappy with unit due to delay with sparking. Unit Is still not quite working properly. Informed customer that they will need to go back to kitchen aid. Cause the top will eventually light but when it does it kinda poofs out due to surrounding air being full of gas. Customer concerned about safety and well being of family due to the delay in ignition. ; O-emld tckt"
Kenneth M.
WASHER WHIRLPOOL WTW8500DC0 Found unit not washing properly due to worn out washplate. Washplate teeth stripped not allowing drive shaft to move washplate. Ordering new washplate. Rescheduled customer for Wednesday 1-30-19; ordrng 1 W10752283 (washplate)
Isidore A.
WASHER MAYTAG MHW5500FW1 "Found door was locked , F5 e2 door lock error was locked, in test unlocked. Test washer in rinse cycle ok no other problems found at this time. Customer instruct not to force open or try to open while running may trigger fault."
Kenneth M.
OVEN JENN-AIR JJW2830DP01 Ordering control panel February 4th ETA; ordrng 1 W11236888 (PANEL)
George Y.
WASHER MAYTAG MVWB955FW1 Found washer with error f5e3 door lock communication relearn code retested check out ok customer instruct possibility of too much soap ran thrue rinse and spin check out ok complete. No dents or dings cause by tech.
George Y.
DISHWASHER BUILT KITCHEN AID KDFE104HPS Found dishwasher washing filling draining ok intermently Won’t finish cycle need to drain it by pressing cancel née to order ui grey display brake down part 2 door parts item 9 and icontrol board 3. Item 6 and 5 door lock ok to order parts.; ordrng 1 WPW10653840 (door latch)
George Y.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found refrigerator center door of track getting moisture in fresh food area overfrosting evapcover clear out replace thermistor and control retract door testing ok complete. No dents or dings cause by tech.
Raymond H.
DRYER WHIRLPOOL WGD75HEFW0 Replace thermostat and tested unit functions as designed
George Y.
WASHER MAYTAG MVWC565FW1 Found washer completely non responsive check power ok led board non responsive replaced control board retested check out ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR AMANA ABB1921BRM00 Installed part tested check out ok complete .no dents or dings cause by tech.
Isidore A.
DISHWASHER WHIRLPOOL WDF560SAFM2 F4e3 wash motor W11084656 error verified cancelled test part ordered; ordrng 1 W11084656 (motor-pump)
George Y.
REFRIGERATOR KITCHENAID KRSF505ESS00 Installed door checking out ok . Cold not test ice maker or water unit was pulled into garage complete. No dents or dings cause by tech.per customer stating Lowe’s picking up loaner and installing unit back so they can test unit.
George Y.
FREEZER WHIRLPOOL WRX735SDMB00 Found refrigerator leaking right corner freezer door and liner found drain plug found door out of line reposition retested check out ok complete . No dents or dings cause by tech.
Erick S.
WASHER MAYTAG MVWX655DW Unit had shifter fault due to bad hub causing basket to slip. Replaced parts. Retested it and it passed all tests with no errors. Job comp
Erick S.
MICROWAVE WHIRLPOOL WMH32519HV Found posts to rack loose causing rack to vibrate and arc. Cleared all debri and secure post. Restested unit snd it cycle and heated with no errors. Found bottom bulb burnt causing it not light. Customer will replace. Job comp
Tyler F.
WASHER WHIRLPOOL WTW5000DW1 Customer stated that the unit will not agitate. Found stripped agitator. Removed and replaced agitator. Tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWC565FW Customer stated that the unit is making a grinding noise. Found shaft play in gear case is causing it to rub. Ordering gear case not in stock.; ordrng 1 W11035751 (gearcase)
Tyler F.
WASHER MAYTAG MVWC565FW1 "Customer stated that unit does not wash or spin. Found error code for open motor circuit, and in the test the board shut off. In drain and spin no actuator action. Removed and replaced motor actuator and control tested all works good at this time."
Tyler F.
WASHER MAYTAG MHW3505FW0 "Customer stated that the unit will not finish cycle. Found control panel locked, unlocked control and Checked for error codes found long fill no fill error but customer shuts of water when not using so code was for that. Cycle tested unit, works to specs. Customer washing rugs which may have been the cause also the control lock. All works good at this time."
Patrick C.
WASHER WHIRLPOOL WTW7000DW3 Need to add cap to agitator. All ops checked good ; ordrng 1 W10863011 (dispenser)
Patrick C.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found the customer having intermittent ice dispense. Checked unit out and working when I arrived. Customer had video of it and it sounds like the dispenser motor seized up. Removed and replaced control, motor and ice door. When I removed motor it had rust on it. Tested unit. All ops checked good"
Patrick C.
DRYER - ELECTRIC WHIRLPOOL MGDB755DW3 Removed and replaced placed coil and thermistor. Tested unit. All ops checked good
George Y.
WASHER MAYTAG MVWX655DW1 Found washer filling washing ok remove wash plate readjusted retested check out ok customer concern on performance of unit checking ok complete. No dents or dings cause by tech.
Steven W.
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Tried to replaced left RC door. Unable to remove door UI without damage.Needs UI. 3 count job. Allow 2 hours.; ordrng 1 W11262313 (PANEL, UI)"
George Y.
REFRIGERATOR FRIGIDAIRE FFHT1814TW Found refrigerator freezer center front had some moisture Check gasket door checking ok found extra food in freezer area with 2bins possibility restriction air flow advise customer to use different shelving in freezer for better performance and to get rid of moisture complete. No dents or dings cause by tech.customer does not have email needs copy sent thanks.
Steven W.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Ran diagnostics- passed. No error codes. Ice in FC ice bin with water( looks like water was added by customer as ice is not melted). RC ice bin empty( looks like it was emptied by customer). Food in FC not very cold( looks like it was added by customer recently). Customer is trying to get a replacement. Reschedule to call tech line. 2 count job.; schdld next appmnt for 2/1 FRI !
Steven W.
DRYER - GAS MAYTAG MGDB725BW0 "Replaced drum and blower belts. Heating, tumbling properly. Gas connector too short, 2nd gas connector in line. Advised to call licensed plumber. Complete."
Kenneth M.
WASHER WHIRLPOOL LSB6000PQ2 Replacing timer. Unit is sounding like it is agitating but won’t drain or spin. Noisy timer. Will fix shell on return visit. Was unable to get fully on first time due to space I was working with. ; ordrng 1 WP8546685 (timer)
Kenneth M.
DRYER AMANA NED4655EW1 Installed wire harness and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found unit frosting excessively in freezer due freezer door rails not pulling door shut. Ordering two new rails to ensure the door closes tightly. Door switch broken not registering open closed door. Plunger broke off. Rescheduled customer Wednesday 1-30-19; ordrng 1 12002646 (light switch) and 2 WPW10120018 (slide rail (frz))s
Kenneth M.
DISHWASHER BOSCH SHE3AR56UC/21 Installed door lock and tested unit. Unit is now working properly customer approves function at this time.
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced P-trap kit per service pointer # W10632338C. Replaced FC light switch. FC door is closing/ opening properly. Unit is cooling properly. Advised customer to wait 24 hours before loading food. Complete.
Kenneth M.
MICROWAVE WHIRLPOOL WMH53520CS5 "Installed 4 switch interlock that did not work. Will order proper one. Was hoping it would work temporarily. Did not reschedule due to part availability ; ordrng 1 W11244490 (INTERLOCK ), used 1 W11244494 (INTERLOCK ) from stock"
Raymond H.
M/W OTR WHIRLPOOL WMH75021HZ1 Replaced door. Tested. Unit functions as designed.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed motor and ice maker and tested unit. Unit is now working properly. Customer appproves function at this time.
Patrick C.
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Installed the new one and it was defective ; ordrng 1 W11177624 (DIFFUSER )
Patrick C.
WASHER MAYTAG MVWB865GW0 Removed and replaced gear case. Agitator and screw. Tested unit. All ops checked good
Kegan N.
OVEN WHIRLPOOL WFG520S0FS "Removed and replaced igniter, unit lighting but still not maintaining temperature.; schdld next appmnt for 1/28 MON !"
Steven W.
M/W OTR WHIRPOOL WMH53521HZ-1 "Replaced cavity thermostat, waveguide cover. Unit is heating, lights, blowers, turntable, keypad are working properly. Has lighting wire going over MW( fire hazard ). Advised customer to call electrician. Complete."
William L.
WASHER WHIRLPOOL WFW92HEFW0 "F8E3,cleared code, ran diagnostics cycle, removed unit cover for inspection. unit operating as designed, Instructed cx regarding ways to illuminate or reduce mold buildup and washer. & soap usage."
Andrew P.
REFRIGERATOR KITCHENAID KSC24C8EYY03 "Removed and replaced dryer, evaps and fan scroll. Pulled vacuum on unit and then recharged with 5.3oz r134a. Checked pressure ok. Both evaps were frosting up and condenser and dryer were hot. Advised Cx to give 24 hrs to cool. This is a multi component repair."
Andrew P.
ICEMAKER KITCHENAID KUIS18PNZW1 Removed and replaced compressor. Pulled vacuuming and recharged unit. Tested pressure ok. Evap plate was frosting over. Please bill KA for sealed system work.
Erick S.
OVEN WHIRLPOOL WFG975H0HV Cannot removed out glass cover to inspect bulb. Will need to brake off to inspected.; ordrng 1 W11281687 (SOCKET )
Hector Z.
WASHER AMANA NTW4516FW1 "According to the customer washer is not dispensing completely hot water as is leaving the hot water faucet. Set unit in diagnostic and found no error code. Ran a automatic/manual test and also found nothing wrong with the unit. Explain to the customer that the software of this machine has been programmed to mix cold and hot water, even when you are selecting only hot water (Page number (4) of the use & care guide). Tested ok."
William L.
REFIRGERATOR WHIRLPOOL WRS588FIHB00 "found FF door inner liner Separated from outer liner of door, unable to properly reinstall gasket, unit needs FF door replaced, ordered FF door in black & nameplate.; ordrng 1 LW11038911 (FF door black) and 1 W11223753 (name plate)"
William L.
WASHER WHIRLPOOL WTW8900BC0 "Replaced" bearing with bearing kit, ran test spin cycle, ran self diagnostics cycle, unit operating as designed."
William L.
DISHWASHER FRIGIDAIRE FGID2479SF0A "found unit stopping in cycle intermittently, Replaced UI interface brd, ran test cycle, unit operating as designed"
Erick S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Found unit with frosted evap causing no airflow circulation creating no cool. Unto thermistor is failing and will need to be replaced; ordrng 1 W10902214 (thermistor) and 1 W11033168 (harns-wire)
Erick S.
WASHER WHIRLPOOL WTW8900BC Installed new parts on unit. Retested it and it passed all tests with no errors. Job comp
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Unit has stripped coupling on motor causing it not to engage with ice bin. Unit will need new coupling ; ordrng 1 WP63052 (COUPLING)
Erick S.
RANGE WHIRLPOOL WCG97US0HS00 Cycled unit and could not pin point leak. Tested burners and they passed all tests. Removed cook top and re secured all connectors at valves and orifices. Retested and it passed all tests. Informed customer is she continues to smell gas to call us back. Job comp
Erick S.
DRYER AMANA NED4655EW1 "Found timer not advancing causing 7nit to fail, unit will need timer.; ordrng 1 W10857612 (timer)"
Erick S.
RANGE FRIGIDAIRE FPGH3077RF "Found noisy motor causing error. Repalced with new fan motor, unit is now working with no errors or noise. Job comp"
Andrew P.
REFRIGERATOR KITCHENAID KFIV29PCMS00 Need to call WPL on Monday. Unit is non repairable ; schdld next appmnt for 1/28 MON !
Raymond H.
WASHER MAYTAG MVWX655DW1 "Upon arrival cx states unit not working. Found wash light flashing. Cleared cycle and tested, unit had off balance code. Found cx loading improperly. Instructed on proper use and care of unit."
Dane K.
DRYER MAYTAG MGDB835DW4 On arrival unit was making a horrible noise. Found the blower wheel cracked and make an awful sound. Unit needs a new blower wheel; ordrng 1 WP697772 (wheel)
Kegan N.
REFRIGERATOR FRIGIDAIRE FFHS2611LWJA "Removed and replaced valve and water line, turned on water, inspected for leaks, no leaks present. Ice maker filling properly, all works good this time."
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2021TW Remove and replace compressor and filter dryer with die and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL WRX735SDBM/00 Upon arrival of the unit was not making ice. Found the icemaker was getting voltage but would not harvest one jumped. Removed and replaced ice maker and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWC415EW2 Upon arrival the unit was not washing right. Unit was giving a speed sensor fault. Removed and replaced speed sensor and calibrated and tested unit. Unit functions normal now
Erick S.
ICEMAKER KITCHENAID KUIP15PRXX2 "Cycled unit and found it powering on. Found loose connector at pump causing intermittently power failing. Reinstalled and secure powered and pump. Retested it snd it passed all tests with no error,s job comp"
Erick S.
WASHER MAYTAG MVWB765FW3 Tested unit and found cold and hot solenoid getting voltage but not filling. Unit has bad vsvle. Replaced valve. Retested it and it’s now filling and cycling with no errors. Job complete
James G.
REFRIGERATOR WHIRPOOL WRS325FDAW02 Part is$211.41APPROVED Will install for trip charge NO EMAIL PLEASE SEND RECEIPT ; ordrng 1 WPW10515058 (light)
James G.
DRYER WHIRLPOOL WGD4815EW2 Vent very restricted Advised customer
James G.
REFRIGERATOR FRIGIDAIRE LGUB2642LF9 Needs pad on rear and new upper ice maker I will contact Frigidaire on Monday regarding pad; ordrng 1 5303918479 (gasket)
James G.
DISHWASHER WHIRLPOOL KUDE20FBSS1 Replaced listed parts due to wheels fell off Tested ok
Tyler F.
REFRIGERATOR KITCHENAID KRMF706EBS01 Customer stated that the ice maker is not making ice and is forming ice on the back wall. Found error code for motor lost home position. Ordering ice maker and adaptor kit in stock.; ordrng 1 W10864519 (adapter) and 1 W11294907 (ICE MAKER)
James G.
WASHER WHIRLPOOL WFW9700VW0 Replaced listed part Tested ok
George Y.
REFRIGERATOR KITCHENAID KSSC48FTS02 Found refrigerator not running or cooling found control board making popping noise need to replace control board customer decline estimate at this time paid with card 115.00 complete. No dents or dings cause by tech.do not order part.; ordrng 1 WPW10468948 (contrl-box)
Tyler F.
OVEN WHIRLPOOL WFG550S0HV Customer stated that the oven is not igniting. Found customer had too many items in the drawer causing the igniter to arc to pans. Removed and tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL MVWC565FW1 Customer stated that the unit leaving stains on clothes. Found stains are being caused by soap and fabric softener. Customer to switch soap and stop using softener. All works good at this time.
William L.
REFIRGERATOR WHIRLPOOL WRS555SIHZ00 "Replaced freezer door , ran ice maker harvest & fill tests, tested ok dispenser function, unit operating as designed."
William L.
WASHER WHIRLPOOL WTW5000DW1 "Replaced main control & latch assy., ran diagnostice cycle, found unit spinning in agitate test & rattling spluch in spin test., ordering actuator & spluch assy. main control.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11116590 (cntrl-elec)"
Tyler F.
REFRIGERATOR AMANA ASI2575GRS00 Customer stated that the unit stops cooling. Found unit is not defrosting removed and replaced harness tested all works good at this time.
Kenneth M.
DISHWASHER FRIGIDAIRE FFBD2412SS Installed wash arm and tested unit. Unit is working properly. Customer approves function at this time.
Jim S.
MICROWAVE KITCHEN AID KCMS2255BSS1 No parts available for this unit. Replacement only
Raymond H.
WASHER MAYTAG MVWC565FW1 "Upon arrival unit had voltage at board, board unresponsive. Replaced board and tested, unit functions as designed."
Jim S.
REFRIGERATOR KITCHENAID KFIV29PCMS03 Defrosted evaporator and changed defrost cycle to an eight hour
Jim S.
WASH/DRY COMBO WHIRLPOOL WET4024HW0 Only 129 volts to the unit. Either a bad breaker or outlet
Jim S.
REFRIGERATOR WHIRLPOOL WRX735SDHW00 Open bulb and door switch is working erratically
Erick S.
DRIYER ELECTROLUX EFMG617STT "Installed ne parts on unit, retested it and it passed all test. Job complete"
Erick S.
RANGE GE JB720SEJSS Found u nit shorted keys on control causing no conv bake operation. Replaced control. Retested it and all functions are now working. Job complete
Andrew P.
REFIRGERATOR JENN-AIR JDC2395WES02 "Removed and replaced compressor and drier, pulled vacuum on unit and recharged with 5.5 oz r134a. Pressure and temps ok. Evap has frost pattern. ; used 1 W10276644 (COMPRESSOR), and 1 WPW10143759 (DRIER ASSY) from stock"
Raymond H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Upon arrival damper making excessive noise when opening and closing. Needs damper.; ordrng 1 W11317276 (DAMPER)
William L.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Replaced pump / motor, ran self diagnostics, reinstalled unit. unit operating as desiged."
William L.
RANGE WHIRLPOOL WEG745H0FS0 "unable to in contact with WP TL, no reliable phone service, ordered gas valve burner & control, found gas valve getting voltage, can hear gas flow, igniter sparking, however intermittently oven not relighting.; ordrng 1 W10764654 (burnr-oven) and 1 W10861656 (regulator) and 1 W10885069 (cntrl-elec)"
William L.
WASHER WHIRLPOOL MVWC465HW2 "emoved drain pump, flushed out pump, reinstalled pump, ran diagnostic cycle, pump not pumping with full flow, ordered drain pump for unit.; ordrng 1 W10919003 (pump-water)"
William L.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "found water lines at filter housing connections leaking in FF area,defrosted ice found forming at bottem of FF area, instructed cx to have fridge removed from cabinet , see pics. not able to turn off water to unit.; ordrng 1 W10801011 (reservoir) and 1 W10844267 (housing) and 1 W11195038 (water tube) and 1 WPW10306392 (cover-filt)"
William L.
WASHER WHIRLPOOL WTW8500DR2 "found no codes in unit, ran diagnostics, found no problems in diagnostics cycle, cx claiming washer fills with water to the top of basket."
William L.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Was advised to replaced tub. assembly; ordrng 1 WPW10681506 (tub-dishwr)"
William L.
DISHWASHER MAYTAG MDB8959SFZ4 "checked codes, found no code, ran diagnostics cycle, no leaks, door closing properly, instructed cx not to over load unit"
William L.
WASHER ELECTROLUX EFLW317TIW1 "found no leaks, ran test cycle, checked all water connection, rechecked for water leaks, no leaks found"
William L.
DISHWASHER WHIRLPOOL WDT750SAHZ0 replaced front door panel on unit. repacked in box. with cx
Tyler F.
DRYER WHIRLPOOL WGD5000DW3 Customer stated that the dryer timer is not advancing. Ordering timer not in stock.; ordrng 1 WPW10185992 (timer)
Tyler F.
DRYER MAYTAG MGDB765FW0 Customer stated that the dryer is taking too long to dry. Found vent is restricting air flow. Customer to cut vent shorter. All works good at this time.
Tyler F.
WASHER MAYTAG MHW3505FW1 Customer stated that the console is not working. Found console is not letting you select cycles. Ordering console on stock; ordrng 1 W10911040 (panel-cntl)
Tyler F.
MICROWAVE WHIRLPOOL WML55011HW2 "Customer stated that when she was cooking unit started to spark from the cabinet to the turntable ring. Unit now has a large burn spot and small burn spot; ordrng 1 350930 (spray,white) and 1 72017 (touchup) and 1 W11213915 (TURNTABLE RING) and 1 WPW10337247 (tray-cook)"
Tyler F.
RANGE KITCHENAID KSDG950ESS1 Customer stated that the oven is showing error code F2E1 stuck key on touch pad. Part is not in stock.; ordrng 1 W10915031 (panl-cntrl)
Tyler F.
WASHER MAYTAG MVWB725BW0 Customer stated that the unit shakes during spin and is making noise. Found failed tub bearing and suspension rods. Tube bearing was replaced six months ago. Removed and replaced tub and suspension. Tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW5000DW1 Customer stated that the unit does not pass the sensing stage. Found u it stalls in sensing cycle. Ordering control not in stock.; ordrng 1 W11116590 (cntrl-elec)
Tyler F.
WASHER MAYTAG MVWX655DW1 Customer stated that unit will not spin the clothes. Cycle tested unit and found drIn set up for unit is causing long drains and customer has too heavy of a blanket to wash in the unit when I arrived. Customer needs to fix drain issue.
Steven W.
DISHWASHER KITCHENAID KDTE104DSS0 "Ran diagnostics. No error codes. Found wash motor not running. Replaced pump/ motor assembly. Fills, washes, drains, rinses, & dries properly. Advised customer to purge hot water before starting DW. Complete."
Steven W.
WASHER AMANA NTW4516FW2 "Replaced shifter ( actuator), belt. Ran diagnostics. No error codes. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses, & spins properly. Advised customer to use level “1” on liquid detergent cap. Complete."
Steven W.
DOUBLE OVEN MAYTAG CWE5800ACE28 Found new control defective ( broken inside ). Reorder control.; ordrng 1 WPW10201915 (cntrl-elec)
Steven W.
WASHER MAYTAG MVWB835DW4
Raymond H.
WASHER WHIRLPOOL WTW4955HW0 "Upon arrival unit not powering on. 120 at board, board unresponsive.needs board.; ordrng 1 W11230135 (CONTROL)"
Raymond H.
DRYER WHIRLPOOL WGD9470WW1
Raymond H.
RANGE JENN-AIR JGRP548WP02 Upon arrival grill knob loose falling off. Found insert missing on knob. Needs knob.; ordrng 1 W10145566 (knob)
Raymond H.
REFRIGERATOR MAYTAG MFI2570FEZ01 Upon arrival refrigerator door liner bent in not contacting door switch. Needs new door.; rqstng P&A on 1 W10855083 (dor-fip)
Raymond H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
Raymond H.
REFRIGERATOR WHIRLPOOL WRS571CIDM01
Patrick C.
REFRIGERATOR WHIRLPOOL WRS321SDHB "Customer having issues with the unit not dispensing the ice . Checked out and the chute had ice in it. Flapper not closing. Repositioned flapper, secured. It is now sealing properly. Motor and ice container working properly"
Patrick C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ Found the unit having issues with a leak in the fridge section. Coming from the drain pan for fridge evap. Needs to be cleared from previous repair not being done right. Sealed cover from any air leaks. Cleared out pan to stop leak. Tested unit. All ops checked good
Patrick C.
WASHER WHIRLPOOL WTW7000DW3 Still not getting clothes clean. No error codes stored. I had an idea to change the agitator type; ordrng 1 W11161960 (AGITATOR )
Patrick C.
DRYER - ELECTRIC WHIRLPOOL MGDB755DW3 BEST CYCLE TO USE FOR THE DRYER IS TIMED DRY. YOU CAN CHOOSE THE AMOUNT OF TIME FOR THE DRY AND IT RUNS THE WHOLE TIME .Found the unit not working properly. Heat cycling of too soon. The venting is good.Needs new cycling thermostat and gas coils ; ordrng 1 WPW10328463 (coil-valve)
Patrick C.
DISHWASHER KITCHENAID KDFE104DSS2 Found issues with unit not wanting to operate properly. Fills drains and no operations. Checked error and found motor fault. Motor is not operating but getting power. Needs new motor assembly ; ordrng 1 WPW10605057 (pump and motor assembly)
Patrick C.
RANGE WHIRLPOOL WFG320M0BS3 Found the unit having issues with a smell and white powder. Checked out and the control board blew up. Unit was not on. One of the capacitors blew. Needs new control. Customer want a knob ordered too. 13.81. Documented with safety team. Spoke to 7723988424 Shaneika ; ordrng 1 W11126814 (CONTROL) and 1 WPW10339442 (knob)
Patrick C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Removed and replaced fan. Vibrating metal noise coming from back panel. Secured with some foam. Vibrates when doors are level. Cause the unit it self is tweaked when you have to level doors. Found the sweet spot to make it stop. Doors can’t be leveled
Patrick C.
DISHWASHER KITCHENAID KDTE334GPS0 Found the customer having issues with a white film on dishes at the end. Found error for diverter motor fault. motor isn’t working as it should. Unit isn’t cleaning as well as it used to. Changing the motor ; ordrng 1 W11162733 (MOTOR )
Patrick C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found the unit not operating properly. The dispenser isn’t working and the lights are out. Checked the control in the deli drawer and it is out. It’s in the dc circuit so it’s causing these issues. Needs new board; ordrng 1 WPW10769076 (cntrl-elec)
Patrick C.
REFRIGERATOR AMANA ART106TFDW01 Found the unit no cool situation still. In a 20 in vacuum on the low side and 80 psi on the high side. Need to get more info. May have to isolate system.
Michael M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00
Michael M.
RANGE KITCHENAID KGSS907SWH02
Michael M.
OVEN WHIRLPOOL WEG745H0FS0
Michael M.
M/W OTR WHIRLPOOL WMH31017HS2 Removed microwave from over range.Removed outer shell. R over and replaced transformer and mag.Tested unit and ops are now normal. Reinstalled shell and reinstalled unit above range. Tested unit again and all ops are normal job complete
Michael M.
WASHER MAYTAG MVWB700VQ1 Cx states unit would not fill. F32 long drain stored in control. Removed drain pump and found no obstruction. Attempted to remove top panel with no success. Ordering drain pump; ordrng 1 W10536347 (drain pump assembly)
Michael M.
WASHER MAYTAG MVWB765FW2
Michael M.
RANGE WHIRLPOOL WGD8000BW0 Removed and replaced control. Rebooted unit.Tested unit and all ops ar now normal. Unit ops as designed job complete
Michael M.
WASHER MAYTAG MVWB835DW3 Unit would not start. Removed and replaced control and latch assembly. Rebooted unit. Ran unit through calibration.Ran unit through auto service and passed with no issues. Unit ops are as designed job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Removed freezer panel. Removed and replaced evap motor and thermistor. Removed and replaced control.Tech broke fan blade on removal.Fan blade WP2163777Evap fan rear bracket 2254454Return 1/29/19 12-3 requested.; ordrng 1 2254454 (bracket) and 1 WP2163777 (blade-fan)
Kevin M.
WASHER MAYTAG MVWX655DW0 Customer stated the unit didn’t finish cycle. I tested unit and found loose washplate bolt. Splines on washplate and gearcase shaft are good. I tightened bolt. Ran diagnostic cycle and calibrated water level. Tested unit. All tests good.
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FSS01 Put new door on and displays are now not working . I reinstalled old door and displays are still not working. Found displays are shorted; ordrng 1 W11112889 (INTERFACE) and 1 W11330487 (INTERFACE)
Kevin M.
WASHER AMANA NTW4516FW2 Unit leaking even when not in use. I removed console and found leak at hot solenoid on valve. Unit needs new fill valve. Removed and replaced fill valve. Tested unit. All tests good.
Kenneth M.
WASHER MAYTAG MVWX655DW1 Customer concerned about unit not locking. Found long fill no fill fill. No cleaned water valve filters and increased flow of water. Lifted unit so bottom would not drag on stand customer had unit on
Kenneth M.
RANGE KITCHENAID KFGG500EBS2 Needs module as well. Customer is having spark issues. Not lighting gas properly; ordrng 1 WPW10475149 (module-spk)
Kenneth M.
DRYER ELECTRIC WHIRLPOOL WTW8800YW0 Installed suspension and hub and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
FREEZER WHIRLPOOL WRF535SWHZ00 Found unit frosting excessive in freezer due to air leaking in on left side. Sealed up gapping to door and removed all ice. And tested unit. Unit is working properly. Customer approves function at this time.
Kenneth M.
DRYER WHIRLPOOL MEDC465HW0 Found unit with poor drying time. Tested unit and found unit to be working properly. Found unit with clogged venting through house. Informed customer that they will need a vent sweep to solve problem. Unit is working properly. Instructed customer to call someone to come out and clean house vent.
Kenneth M.
WASHER AMANA NTW4516FW1 Found unit not draining due to bad drain pump. Replaced drain pump and tested unit. Unit is now working properly. Customer approves function at this time. ; used 1 W10919003 (PUMP-WATER) from stock
Kenneth M.
FREEZER WHIRLPOOL WRF991BOOM01 Found unit with a clogged drain line causing unit to leak under the fridge. Removed drain line cleared blockage and removed excessive ice. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF4 Found unit leaking water. Found water line not fully secured into quick connector causing a small leak in unit. Fully secured water line into connector and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWC565FW0 Found unit making thumping knocking noise due to bad gearcase. Replaced gearcase with Pre-ID an tested unit. Unit is now working properly. Customer approves function at this time.
Kegan N.
REFRIGERATOR WHIRLPOOL GD5DHAXV004
Kegan N.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer stated no water coming from unit, confirmed water present at hookup. Ordering water inlet valve.; ordrng 1 WPW10341329 (water valve assembly)"
Kegan N.
DRYER ELECTRIC AMANA NTW4605EW0
Kegan N.
WASHER WHIRLPOOL WTW5000DW0 "Removed and installed all parts, unit working well but slipping ever so often, going to order and replace hub W10528947"
Kegan N.
WASHER WHIRLPOOL WTW7500GW0 "Upon arrival, found 2 new error codes, performed test 2 in tech sheet, water inlet valve faulty ; ordrng 1 W10758828 (valve)"
Kegan N.
OVEN WHIRLPOOL WEG730H0DS0 Customer stated control board non-responsive. control board requires repair.
Kegan N.
WASHER WHIRLPOOL WTW7300DW0 "Removed and replaced control and lid lock, ran test cycle, test good. All working this time."
Kegan N.
DRYER ELECTRIC AMANA NTW4605EW0
Jim S.
REFRIGERATOR WHIRLPOOL WZF79R18DM00 Installed updated board with new harness
Jim S.
DISHWASHER BOSCH SHX43C05UC/43 Replaced control board. Corrected polarity
Jim S.
DRYER KENMORE 110-65132410 This is a reprint of another unit
Jim S.
RANGE WHIRLPOOL WFG320M0BW0 Open daisy chain. Door glass coming apart. Knobs are broken. Burner cap is warped; rqstng P&A on 1 WP6610341 (module-spk) and 1 WPW10183370 (cap-burner) and 2 WPW10339443 (knob)s and 1 WPW10535777 (glass-door) and 1 WPW10548355 (harns-wire)
Jim S.
OVEN GE PGB900SEM1SS "Replaced glow bar ignitor; used 1 12400035 (IGNITER,OVEN) from stock"
Jim S.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replace motor, adapter, and icemaker. Unit tested OK"
Jim S.
DRIYER WHIRLPOOL WED75HEFW0 "Excessive lint in the filter area and inside the cavity. Removed lint. Replaced drum supports p, let and tensioner pulley.Dryer vents are restricted.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Jim S.
WASHER KENMORE 110.514251 Unit tested ok. Tub top is coming apart.; rqstng P&A on 1 WPW10215107 (tub ring)
Jesus C.
WASHER MAYTAG MVWC565FW0 Customer states that unit is not spinning properly. Ran diagnostics and error codes. Ran manual test and unit suspension rod off the suspension ball. Raised top panel and placed rod back place. Lower panel and ran calibration tested. Cleared error codes and ran automatic diagnostics. Unit is now working as design.F0-E5. Off balanced load detected
Jesus C.
DRYER WHIRLPOOL WGD7500GW0 Customer states that unit is not drying clothes. Checked unit removed lower panel and ran diagnostics. Found the igniter glowing but not turning gas on. Disconnected unit and tested thermal fuse. Found the fuse bad. Replaced fuse and retested unit. Unit is now working as design.; used 1 W10909685 (THERMAL FUSE) from stock
Jesus C.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer states that unit is not working. Ran diagnostics and found error codes. Checked power going to motor and getting 118 vac, motor not working. Also found the level rack tracks and wheel broken. Ordered parts. F4-E3. Motor not running F7-E1. No heat; ordrng 1 W10913628 (track) and 1 W10914507 (track) and 1 W11027154 (dishrack) and 1 W11087376 (pump&motor)"
Jesus C.
WASHER MAYTAG MHW3505FW1 "Removed top panel, control board and UI. Installed parts and assembled unit. Ran diagnostics and passed. Unit is now working as designed."
Jesus C.
WASHER MAYTAG MVWC425BW0 Customer states that unit is not working properly. Ran diagnostic and found error code. Unit during test mode unit would not cycle in sequence. Disconnected unit and removed UI panel. Removed control board and installed new. Plugged unit back on and calibrated. Ran diagnostics and passed. Unit is now working as design.F2-E1. Stuck key
Jesus C.
WASHER MAYTAG MHW5500FW0 "Removed power, top panel, control board and UI. Installed new parts and ran diagnostics,also plugged unit back. Unit passed and it’s working as design."
Jesus C.
REFRIGERATOR KITCHENAID KSSO42QMB03 Removed cover and control board. Installed new control board and assembled unit. Unit is now working as designed.
Jesus C.
REFRIGERATOR AMANA AFI2538AES3 "Customer states that unit is not cooling. Plugged unit on and found the compressor turning on and off. Disconnected unit and ohmed out compressor winding. Removed start relay and placed multimeter and plugged unit back on. Unit is giving out 118 vac. Installed new really and tested. Unit is now working as designed; used 1 8201786 (START DEVICE,COMBO) from stock"
Jesus C.
WASHER WHIRLPOOL WTW5000DW2 Customer states that unit is working intermittently after power outage. Ran unit and no error codes. Dusting diagnostics control was not responding to automatic test. Removed panel and replaced control board. Calibrated unit and tested. Unit is now working as design.
James G.
DRYER WHIRLPOOL WGD6600VW0 Replaced listed part Tested ok
James G.
WASHER/DRYER WHIRLPOOL NOT AVAILABLE No show see accompanying pictures
James G.
COMPACTOR KITCHENAID KTTS505ESS0 "Installed new container customer not satisfied with outcome says bucket is loose, reinstalled original bucket which did the same thing. I explained that this is not abnormal however customer is not satisfied with unit.Referred to Urners asI am done working on this unit."
James G.
DISHWASHER WHIRLPOOL WDT970SAHB0 Replaced listed part Tested ok
James G.
RANGE WHIRLPOOL WFG525S0HS1 Replaced listed part and instructed customer on proper cleaning procedure
James G.
DRYER MAYTAG MGDB835DW4 Replaced listed part due to intermittent operation Tested ok
James G.
COOKTOP WHIRLPOOL KCGS556ESS02
James G.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Raised front of refrigerator to aid in doors closing unable to duplicate leak, however did find ice stuck in chute"
James G.
WASHER/DRYER MAYTAG LSG7804AAE
James G.
REFRIGERATOR WHIRLPOOL n/a Unit has a very low charge; ordrng 1 W10177049 (sub 10143759)
Isidore A.
DISHWASHER KITCHENAID KUDE70FXPA1 "Found touch control panel WPW10481151 lock stuck, detergent dispenser W10195174 not opening and right front lower rack roller W10195416V missing wheels, parts ordered.; ordrng 1 W10195174 (dispenser 47.90) and 1 W10195416V (dish rack wheel 12.51) and 1 WPW10481151 (panel-cntl 134.14)"
James G.
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Found evaporator fan blade stuck on cowling. Removed cover and pushed blade further onto motor shaft Tested ok
Isidore A.
WASHER MAYTAG MFW9600SQ0 Removed bottom panel and old drain motor . Installed new drain motor test for leaks ok test washer operation ok at this time.
Isidore A.
DISHWASHER WHIRLPOOL WDF760SADM0 "Found washer motor WPW10671942 not working not circulating water properly or at all"
Isidore A.
DISHWASHER KITCHENAID KDPE234GPS0 Found heater working customer was not using jet dry/ rinse agent explained rinse agent use cycle select and proper fit and cleaning of filter. No other problems found at this time.
Isidore A.
WASHER WHIRLPOOL WFW85HEFW1 "Found f3e1 acu error, not verified, cleared code ok test washer operation ok at this time. Explained cycle selection and detergent use."
Isidore A.
ICEMAKER KITCHENAID KUIX505ESS2 Found power to control W11034363 but user interface W10865633 not working parts ordered; ordrng 1 W10865633 (cntrl-elec) and 1 W11034363 (CONTROL BOARD)
Irvin F.
DISHWASHER WHIRLPOOL KUDS25SHBL1 "Installed the control. Test for operation, passed. All ops normal."