Local Reviews
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Kenneth M.
DRIYER WHIRLPOOL WED86HEBW0 For und unit not drying properly due to sensor dry fuse blown. Replaced with one on truck and tested unit. Unit is now working properly. Customer approves function a this time. ; used 1 WPW10298258 (HARNS-WIRE) from stock
Kenneth M.
WASHER MAYTAG MVWC416FW1 Found top portion of agitator came off and screw got misplaced. Replaced top portion of agitator and screw and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DISHWASHER FRIGIDAIRE FFBD2406NS7B Found unit leaking from door due to door not sealing properly. Found the top rack not going back all the way not allowing door to close all the way causing poor seal. Removed blockage and repaired roller keeling top rack from rolling in and out. Unit is working properly. Customer approves function at this time.
Kegan N.
DRYER WHIRLPOOL WGD7300DW3 "Removed and replaced sensor. Ran test cycle, test good."
Kegan N.
WASHER MAYTAG MVWC555DW "Removed and replaced drain pump, ran test cycle, water draining properly this time, unit functions normally."
Jesus C.
WASHER MAYTAG MFW9700SQ1 cuwtomer still having FH error code. Called techline and adviced to replace flowmeter. Ordered part.RickSr#7724070631; ordrng 1 WPW10110225 (flowmeter)
Kegan N.
WASHER WHIRLPOOL WTW4855HW0 "Removed and replaced agitator assembly, ran test cycle, working as designed."
Jim S.
REFRIGERATOR GE ZISB420DMA Replaced seal system parts and control board
Jim S.
REFRIGERATOR KITCHEN AID KFIV29PCMS02 Bad wires coming out of the box. Deemed not repairable out of warranty per whirlpool. Service number 7724070284
Jim S.
DISHWASHER KITCHENAID KDTE254ESS2 Heater is working. It draws 6.5 amps. Water out of the sink is 106 only got to 119 for a short time and dropped to 117.Found no issue with the dishwasher.
Jim S.
WASHER MAYTAG MVWB765FW0 "Installed nut,agitator, and basket. Unit tested ok"
James M.
RANGE WHIRLPOOL WFG505M0BS3 Found rr burner head was disconnected from wire harness. Reconnected burner and tested unit. Top burners now working as intended. Also found oven not heating due to bad safety gas valve not allowing ignitor glow or gas flow. Ordering new gas valve; ordrng 1 WP98014893 (valve-gas)
Jesus C.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Removed rack and pump assembly. Pulled unit out half way and removed upper tracks. Installed new track and pump motor. Asse,bled unit and tested. Unit is now working as design. Another happy customer."
Jesus C.
REFRIGERATOR WHIRLPOOL WDF520PADW5 "Customer states that unit is not working. Checked unit and tested voltage to motor, getting 118 vac. Motor not working. Removed racks and motor assembled. Installed new motor and assembled unit. Tested unit and it’s now working as design."
Jesus C.
DRYER ELECTRIC WHIRLPOOL WTW7300DW1 Customer states this unit is not starting. Unit would not allow to access panel through diagnostics. Ran cycle and unit would turn off. Unplugged unit and removed UI panel. Removed control board and valve. Installed new valve and ran diagnostics. Unit is now working as design.
James M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Found unit with minor liner collapsed in fridge door causing light switch to not fully close, cutting off ice and water functions. Ordering plastic square to allow light switch to make full contact. Will return 2-5 to install. ; ordrng 1 WP2177331 (plastic-sq)"
Jesus C.
WASHER MAYTAG MVWB835DW2 Customer states that unit is not responding. Checked unit and found UI panel not responding. Removed panel and checked voltages on control board and are good. Replaced panel and tested unit. Unit is now working as design.F6-E3. ACU cannot year UIF6-E2. UI cannot hear ACUF2-E1. UI stuck button
Jesus C.
REFRIGERATOR KITCHENAID KSSC42FTS03 Customer states that unit is not cooling properly and temp alarm going off. Checked unit and found the control board acting erratically. Customer paid for service call $115.00 per check #5524. Per Tiffany control board is no longer available. W10801766. $342.88KirtSr#7724071507
James G.
REFRIGERATOR KITCHENAID KRFC704FBS00 Door is wrong color Give this call back to DaneW11329116B see this service pointer for double labor Dane; ordrng 1 W10798171 (dor-fip)
James M.
RANGE WHIRLPOOL JGS8850ADS Replaced panel control and tested unit. Unit now functioning properly and customer approves.
James M.
OVEN WHIRLPOOL WFG320M0BB2 customer worried outer glass not fitting correctly. Inspected glass and found no problems with glass. Explained to customer reason for open glass venting design. Registered with Techline Sr # 7724066708 via Chris. Unit is operational and fully functional at this time.
James M.
OVEN WHIRLPOOL WEG730H0DS0 "Replaced blower and unit no longer making strange noises. Tested burners and igniters, all functioning as intended and customer approves. Collected remaining balance of 317.10 taxes included via check number 7213"
James M.
REFRIGERATOR AMANA AFI2539ERM00 Installed ice maker and water valve. Ice maker filled and is working as intended. Adjusted temps to recommended settings and informed customer to allow 24 hours for temp to stabilize
James G.
REFIRGERATOR FRIGIDAIRE FFTR1814QW4A Customer to have unit off in order to defrostPart is$58.62APPROVED ; ordrng 1 241705102 (timer-defrost)
James G.
REFRIGERATOR KITCHENAID KSF26C4XYY03 Part is $110.00APPROVED ; ordrng 1 WPW10346924 (pad)
James M.
MICROWAVE WHIRLPOOL CAE2745FQ0 Replaced drain pump. Did not have keys to money box to test u it operation. Apartment spokesman stated he understood and was ok with it untested.
James G.
WASHER GE GTW330ASK0WW Control is erratic ; rqstng P&A on 1 WH18X28174 (CONTROL )
James M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ Customer stated that they had concerns about fans running a lot. Checked unit and found it to be functioning as intended. Explained evap fan function and operation I. Cooling unit. Checked temps and found them set to 40 in fridge and +5 in freezer. Reset to recommended settings. Unit is operating properly at this time.
Isidore A.
DISHWASHER MAYTAG MDB8959SFZ4 "Found latch not holding, Note; dishwasher not installed properly not secured to cabinet, can be installed to sides top does not appear to have any wood there. Removed outer door panel and old latch, installed new latch. Test failed called tech support stated to order new inner door panel W10908291 outer door panel W11239424, ordering hinges left WP8534854 and right WP8534853 sides; ordrng 1 W10908291 (door-inner) and 1 W11239424 (OUTER DOOR PANEL ) and 1 WP8534853 (door hinge RT SIDE) and 1 WP8534854 (door hinge LEFT SIDE)"
James G.
REFRIGERATOR MAYTAG MBR2255KES Defrosted evaporator and replaced listed part due to compressor relay stuck Tested ok
James G.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Damper sticking Replaced listed part Tested ok
James G.
OVEN WHIRLPOOL WOD77EC0HS00 Replaced listed parts per tech line Tested ok
Irvin F.
WASHER WHIRLPOOL WTW5000DW1 Need more parts. ; ordrng 1 W10752719 (basket) and 6 WP8533953 (screw)s
James G.
COOK TOP WHIRLPOOL WCG97US6HS00 Replaced listed part due to cosmetic damage Tested ok
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "CX says the fresh food section gets moisture and frezing. Called techline. RICK/ techline:7724068741 seal frame with silicone insure drawers correctly placed upper snack drawer, in place. And make sure lights out when door closed, veggies store in bags, cap all liquids. Ordering silicone. ; ordrng 2 W10841140 (adhesive)s"
Isidore A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Water supply line not or per water line customer using stainless braided water line not for drinking, see installation instructions Page 7 for proper water requirements."
Irvin F.
RANGE WHIRLPOOL WEG515S0FV0 "CX says the lower storage drawer, Skaggs on left side. Aligned the door closed. Left side protrudes. ; ordrng 2 W10462909 (brkt-mntg)s and 1 W10813962 (drawr-util) and 1 W11165138 (DRAWER FRONT)"
Isidore A.
OVEN KITCHENAID KEBS208SSS04 "Removed upper and lower oven back panel and inner top panel and lower oven blower. Removed old upper oven bake element, and installed new upper oven element reinstalled inner top panel and blower. Test oven operation ok at this time. Reinstalled back panels and oven . Oven working at this time."
Isidore A.
WASHER MAYTAG MHW5500FW1 Removed top panel and old user interface. Installed new user interface test washer operation ok at this time reinstalled top panel
Irvin F.
RANGE KITCHENAID KDRS467VSS04 Replaced control. Powered unit leds on unit heating. All ops normal.
Irvin F.
WASHER WHIRLPOOL WTW8000DW5 "Replaced all parts. Added power, ran test 51, passed. All ops and electronics correctly operational."
Irvin F.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced compressor and fresh evap. Charged system. Unit is cooling.
Irvin F.
OVEN KITCHEN AID KODE300ESS04 The unit has damage to inner lower door at hinge. Replaced the inner door no issues.
George Y.
REFRIGERATOR WHIRLPOOL WRS970CIDH00 Need to order fan scroll assembaly ok to order part.; ordrng 1 W11098695 (fan-scroll)
George Y.
REFRIGERATOR WHIRLPOOL KRFC302EPA00 Found refrigerator not making ice found bad valve also both gaskets on fresh food side torn need to replace ok to order parts.; ordrng 1 W10830047 (gasket-fip) and 1 W10830047 (gasket-fip) and 1 WPW10420083 (valve)
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHB2740PP7A "Replaced components, without power. Completed install added power. Unit cycles on no issues."
Irvin F.
STOVE AMANA ACR4303MFS1 "Called trade team, about assisting CX who’s unit has roaches. Replaced control Trade team said, DO NOT RECOMMEND REPAIR WARRENTY VOIDED. If CX WANTS REPAIR CX HAS TO PAY, CAN REFUSE TO WORK until roaches are gone. 7724071240\ Brittany"
Hector Z.
REFIRGERATOR WHIRLPOOL WRS571CIDM02 Noisy air diffuser. Replaced and tested ok.
George Y.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Found microhood shutting off after 15 seconds need to replace 2 breakdown part#6. #35 ui display and filterboard ok to order part .phil to order parts thanks.; saved tckt
George Y.
REFRIGERATOR WHIRLPOOL WRF535SWHB Found refrigerator opening ok customer instruct need to open
George Y.
WASHER MAYTAG MVWB835DW3 Found washer filling ok found washer with error foe3 overfilling washer possibility of too much soap clear code retested washer tested ok complete. No dents or dings cause by tech.
George Y.
DRYER WHIRLPOOL MGDB766FW0 Found dryer working ok found vent flow ok customer using too much soap clothes still too wet not getting ring out properly advising customer need to have independent plug for dryer husband not home ok to bill 115.00 customer out of warranty.no dents or dings cause by tech.
George Y.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Found refrigerator fresh food area not getting as cold found thermostat not adjusted properly readjusted retest checking ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR KITCHENAID KRFC704FSS00 Found refrigerator fresh food area not as cold found evap cover solid with ice remove ice replace evap cover in fresh food area tested check out ok complete. No dents or dings cause by tech.
George Y.
WASHER MAYTAG MVWC565FW1 Installed drain pump and control board tested check out ok complete. No dents or dings cause by tech.
George Y.
DRYER WHIRLPOOL MGDB835DW4 Found dryer inside tub grill has discoloration customer instructed that’s normal complete. No dents or dings cause by tech.
Erick S.
OVEN JENN-AIR JJW2430DS00 Tested unit and found units power on button not responding. All other keys are working just fine. Reset setting and control back to normal setting and power button still would not respond. Unit will need new board; ordrng 1 W11236887 (USER INTERFACE)
Erick S.
REFRIGERATOR JENN-AIR JS42PPDUDB00 Installed new parts on unit. Retested and door is now sealing with no air gaps. Unit tested normals ops. Job complete
Erick S.
DRYER MAYTAG MGDX700XW2 "Installed new burner assembly, secured all panels,tubing snd gas line. Retested it snd it passed all tests with no errros, job complete"
Erick S.
RANGE GE JGBS10DEM1WW Cycled unit and found unit with shorted ignitor causing it . Replaced ignitor. Retested it and unit is now cycling and heating. Job comp; used 1 WB13K21 (IGNITOR) from stock
Erick S.
WASHER GE GTW330ASKWW Cycled unit and found bad shifter causing it to make noise. Shifter is half way engaging. Replaced shifter. Retested it and it passed all tests with no errors. Job comp
Erick S.
REFIRGERATOR WHIRLPOOL WRS555SIHZ00 Found door seal with an air gap causing unit to build up frost inside. Defrosted all ice build up. Reformed gasket with heat gun. Retested it snd door is now sealing with no gaps. Job comp
Erick S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed new parts on unit. Retested it and it passed all tests with no errors. Unit is now cooling in both sections. Job comp
Erick S.
REFRIGERATOR FRIGIDAIRE LFHB2741PF1 Found cracked door seal causing door not seal correctly in freezer. Also found ice maker not completing rotation causing it not to harvest. Replaced both gasket and ice maker. It cycled and filled with no errors. Door is sealing all the way around. Job complete
Erick S.
DRYER AMANA NED4655EW1 Installed new timer on unit. Retested it and it passed all tests with no errors. Job comp
Erick S.
MW OVEN COMBO GE JVM3160RF2SS Found no blown fuse st filter board causing it not to power on. Replaced fuse. Retested it 3x and it heated with no errors. Jb comp; used 1 W10138793 (FUSE) from stock
Erick S.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Installed new parts on unit, retested it,set temps. Unit is now cooling in both sections. Job complete"
Dane K.
REFRIGERATOR AMANA ASI2575GRB00 Upon arrival unit would not make crushed ice. Found Solenoid not activating. Removed and replaced Solenoid and tested unit. Unit functions normal now.
Dane K.
WASHER WHIRLPOOL WTW8500DC0 Removed and replaced wash plate gear case rotor clutch and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Removed and replaced control and evap fan motor and tested unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL WTW8540BW1 "Installed basket, tub, repair kit, tub ring and hub. Unit functions normal now"
Dane K.
OVEN ELECTROLUX EW30EW65GS Removed and replaced control board and temp sensor and tested unit. Unit functions normal now
Cesar H.
WASHER MAYTAG MVWB835DW0 Gears on gear case slipping unit not able to spin routed for gear case ; ordrng 1 W10811956 (GEAR CASE )
Cesar H.
REFRIGERATOR GE ZWE23PSHDSS Evap fan motor in fresh food compartment stalled. now running but not running smoothly rerouted for evap motor.$115 trip charge $175 labor $56.60 parts $4.25 tax. Total 350.85; ordrng 1 WR60X26866 (EVAP FAN )
Cesar H.
WASHER WHIRLPOOL WTW6200VW0 Failed bearing labor $183. Trip charge $115. Part $105.51 tax 7.91 ; ordrng 1 W10435302 (bearing)
Cesar H.
WASHER MAYTAG MVWB835DW4 Failed water cold water valve not opening all the way causing slow flow and that is causing LF codes ( long fill) ; ordrng 1 W11165546 (VALVE)
Cesar H.
WASHER WHIRLPOOL WTW5000DW0 Found belt stretched slipping on pulley the slipping damaged pulley replaced pulley and belt
Billy J.
WASHER MAYTAG MVWB880BW0 F51 apon arrival cx stated they keep getting an f51 error code tub was completely overloaded and basket was completly jammedand would not budge I was able to unjam but bearing is shot rips sensor is shorted rotor is loose and unit is leaking from bad log valve wpw10178988 unit needs bearing rips sensor and valve make 2 job count; ordrng 1 W10342320 (valve) and 1 WPW10178988 (sensor)
Billy J.
OVEN WHIRLPOOL WFG320M0BS0 Apon arrival cx states entire oven does not work no bake broil nothing no voltage is getting sent to igniter unit needs new control. Control is not sending any output voltage w11126814; ordrng 1 CONTROL (CONTROL)
Billy J.
OVEN WHIRLPOOL KODE500ESS00 Keith 8184703061 apon arrival bottom door is scratched and dented along with lower frame also lower door does not have badge looks like it has been scratched off and also hindges are defective causing door to sling shot back up orderingw10771242 w10839793 w10825778 wpw10327374 make 2 job count; ordrng 1 W10771242 (glass-door) and 2 W10825778 (hinge-door)s and 1 W10839793 (nameplate) and 1 WPW10327374 (vent-oven)
Cesar H.
M/W OTR WHIRLPOOL WMH31017HS2 Found open cavity thermostat cutting off power to control reset thermostat unit tested good
Billy J.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Apon arrival removed and replaced control and evaporator fan and thermistor job complete unit began cooling as designed
Billy J.
VENTHOODS WHIRLPOOL UXT5536AAS3 Apon arrival cx states unit buttons are getting stuck behind the panel cx is engaging the button to far when showing me she pushed the button in and behind the panel on purpose even thou it only takes half that force to engage the button but cx was so mad about the oven she stated she wants another tech unit is working as deaighned but cx wants another and will not listen to anything I say refer cx back to whilpool
Billy J.
REFRIGERATOR WHIRLPOOL ED25RFXFW01 Apon arrival cx stated that Cristo appliance came out andchanged a control and a compressor and drier two weeks ago and ever since then the unit has been shutting off daily going to a no cool I found that the old technician never changed the die drier witch is required by all whilpool tech to find leaks after the system has been opened apon arrival I unplugged unit and plugged unit back in and nothing no fans no compressor no voltage was being sent out I inspected control previous tech changed defrost timer but the cold control was where the issue was it had proper voltage to control but was not getting sent out there was a rattle to the part and if you would hit the part the compressor would cycle on removed and replaced defective cold control retested and unit started right up job complete
Billy J.
M/W OTR KITCHEN AID KHMS2056SSS-1 Apon arrival cx has door in pieces he stated a previous tech came out and installed a new u.i and the unit still did not operate then he stated he called kitchen aid and was sent a main control w10216336 witch does not even go to this microwave instructed cx of cod charges W10282802 529.16 quoted 873.83 for repair apon arrival display is completly frozen unit needs new door collecting 115 190 labor cx paid in full but was given wrong part by whilpool job complete cx will shop around
Aaron B.
DISHWASHER GE GDT695SSJ4SS "*Middle spray arm was disconnected causing the wash motor to cavitation and cause a hi pitch wine noises , repaired the spray arm reinstalled, tested operations normal now"
Aaron B.
DISHWASHER KITCHENAID KDFE104HPS0 Checked operations found the customer is not using the rinse aid advise customer to use rented and water needs to be 120° minimum before you start the dishwasher for it wash and dry correctly also to use the extended drive to help unit is working at the time
Aaron B.
WASHER MAYTAG MVWB835DW3 Replaced the lid lock asm tested operations normal now
Aaron B.
WASHER MAYTAG MVWX655DW1 "*Wash plate was rubbing , replaced tested ops , found unit working normal advised customer to use way less soap to prevent a suds lock as well witch the customer had going on , operating correctly now"
Aaron B.
WASHER WHIRLPOOL WTW5000DW2 "Checked operations , unit would not agitate , put in to calibration mode tested operations and reset , retested operations normal now , unit had to be calibrated ops normal now"
William L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Found condenser coils vibrating on bottom chassis, releveled unit, tightened door handles, noises stopped, unit operating sounds normal."
William L.
DRYER - ELECTRIC MAYTAG MEDB766FW0 "Replaced control & UI console, unit operating as designed."
William L.
REFIRGERATOR KITCHENAID KRFC604FSS00 "Replaced control brd & evap cover, checked unit functions, unit cooling at this time"
Tyler F.
WASHER WHIRLPOOL MVWC360AW0 Customer stated that the unit will not finish the drain and spin cycle. Found error code for basket speed sensor fault. Removed and replaced actuator. Calibrated and tested all works good at this time.; used 1 WPW10006355 (ACUATOR-SHIFT) from stock
Tyler F.
WASHER MAYTAG MHW3505FW1 Customer stated that the console is not working. Found console is not letting you select cycles. Removed and replaced console tested all works good at this time.
Tyler F.
DRYER MAYTAG MGDC200XW2 Customer stated that the dryer is not heating all the time. Found short in the timer. Removed and replaced timer and tested all works good at this time. Customer also to clean vent.
William L.
RANGE WHIRLPOOL JDR8895AAB "Replaced oven sensors upper & lower, clean cycle beeps twice when pressed, ordered high limit switches for unit.; ordrng 2 74009969 (switch,hi limit)s"
Tyler F.
WASHER WHIRLPOOL WET4024HW0 Customer stated that unit only dispenses hot water. Tested all water temps and unit is dispensing properly. Customer may have been using sanitize cycle which only uses hot water. All works good at this time.
Tyler F.
DRYER WHIRLPOOL GGW9250PW3 Customer stated that the dryer is making noise. Found failed idler and roller. Removed and replaced idler rollers and belt. Tested all works good at this time.; used 1 4392067 (DRYER REPAIR KIT) from stock
Tyler F.
REFRIGERATOR WHIRLPOOL WRS331SDHW00 Customer stated that the unit stopped cooling. Found fans are on but compressor is not coming on. Ordering compressor in stock.; ordrng 1 W10276644 (compressor)
Tyler F.
DISHWASHER KITCHENAID KDPM354GPS0 Customer stated that occasionally the unit will pause itself. Unit has no error codes. Calibrated and let customer know that if problem becomes more persistent to call back in.
Tyler F.
REFRIGERATOR KITCHENAID KSSP42QMS02 Customer stated that the ice maker stopped again. Ordering valve due to valve seeping. Only charging customer for valve. Please allow time valve is hard to get to.; ordrng 1 WP2188786 (valve-inlt)
Steven W.
DISHWASHER KITCHENAID KDTE334GBS0 "Ran diagnostics. Had 2-1 , 7-1 error code. Cleared error codes. Ran test cycle- passed. Fills, washes, drains, rinses,and dries properly. Heater, fan are working properly. Complete."
Raymond H.
WASHER MAYTAG MVWX655DW1 "Replaced capacitor and tested, unit functions as designed."
Raymond H.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Upon arrival diffuser stuck open freezing RC. Replaced diffuser and tested, unit functions as designed."
Raymond H.
COOK TOP JENN-AIR JGC8536ADS "Installed burner assembly and tested, unit functions as designed."
Patrick C.
REFRIGERATOR WHIRLPOOL WRF535SMBM Found the customer having issues with it constantly making ice. Ice drops behind basket and causes door to stay open makes it hard to pull open door due to frost. Shut off arm is broken on ice maker so it constantly makes. Removed and replaced ice maker. And tested unit. All ops checked good
Patrick C.
DRYER AMANA NGD4655EW2 Found the unit having issues with the drum not tumbling. Belt is broken. Needs new dryer repair kit. Tested unit. All ops checked good ; used 1 4392065 (DRYER REPAIR KIT) from stock
Raymond H.
WASHER WHIRLPOOL WTW7500GC0 Upon arrival unit not filling with water. Tested and found voltage at valve but valves not opening. Needs valve.; ordrng 1 W11038222 (housing)
Patrick C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed and replaced board it had a burn mark. Still not operating tho. Reason being the pantry harness is open. Needs new one. Customer doesn’t want to put more money into it but I don’t want to get nothing at all out of the job. Harness is only 25 our price. ; ordrng 1 W11170612 (HARNESS)
Michael M.
MICROWAVE KITCHENAID KOCE500EBS04 Cx states they have used the new oven a hand full of times and when they used the oven portion and microwave at the same time the entire unit shut off and tripped the breaker.Tech finds oven ops as designed. Ran bake 350° and microwave for 5 min run time. Unit heated both compartments as designed. Cx states she heard a loud popping inside oven and thinks she smelled an electrical smell.Tech found no lingering odor of burning electrical or other smells that were unusual. Tech ran broil up to 550° and microwave at same time for 5 min and all ops are normal. Explained to cx about temp calibration and extending preheat timer for better baking performance. Unit ops as designed with no issues at this time. Job complete
Patrick C.
WASHER ADMIRAL ATW4675YQ Removed and replaced suspension and gear case only to find the actuator moving but not clicking into its position. Needs actuator and cam ; ordrng 1 W10721967 (drive pulley) and 1 WPW10006355 (actuator)
Michael M.
DRYER MAYTAG MGDB800VQ0 Cx states unit threw a “F” code and stopped workingTech found no faults stored in control. Ran normal cycle and timed dry cycle but hop as designed. Gas coils cycle and have prompt ignition. Tech found dryer is pushed back against the wall slightly squishing the exhaust vent. The other side of the xhaust vent is hard piping consisting of a hard 90° and approx 20’ to outside garage wall. Dryer vent has insufficient air flow. Showed cx issue and explained she needs her vent serviced. Unit ops as designed job complete
Patrick C.
DISHWASHER WHIRLPOOL WDT730PAHV0 Harness Connector broke need to order. ; ordrng 1 W10919642 (HARNESS)
Michael M.
MICROWAVE KITCHENAID KOCE500ESS07 "Two codes present, removed unit from wall.Removed top panels Removed and replaced control board. Rebooted unit. Tested unit and all functions op as intended. Reinstalled all panels and reinstalled unit into wall. Retested all functions again and all ops are normal. Job complete"
Michael M.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Removed and replaced faulty evap motor and fan blade. Installed all parts and unit is now cooling as intended job complete
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Unit not making ice. I put unit into diagnostic cycle and ice maker cycled good. I tested all ice maker wires through the door and they all test good. Temps are good in both compartments. Removed and replaced main control. Tested unit. All tests good.
Kevin M.
RANGE - GAS WHIRLPOOL WGG745S0FS02 Front right and rear right burners not igniting and center burner not igniting all the way. Found no spark at right rear and front burners and a bad spreader on center burner. Removed and replaced module and burner base. Tested unit. All tests good.
Kevin M.
OVEN KITCHENAID KFGD500ESS04 took pic of pop. Unit not heating. I found that the gas valve was not turned on to allow gas to oven burners. I turned on. Tested unit. All tests good.
Kevin M.
REFIRGERATOR KITCHENAID KRMF706ESS01 Took pic of pop. Customer concerned with doors not being level. I adjusted doors and leveled unit. All tests good.
Kenneth M.
DRIYER MAYTAG MEDB835DW4 Found unit not drying properly due to sensors not working properly. Found sensor unplugged so unit would never sense dry. Plugged in sensor and tested unit. Unit is now working properly.
Kevin M.
OVEN WHIRLPOOL WOD51EC0HB00 "Unit is giving error code f8e1. Put unit into diagnostic and cooling fans run normal. If you start a heat cycle error code pops up, need to replace blower fans and appliance manager. Ordering parts. Allow 2 hours on return. ; ordrng 2 W11109174 (blower)s and 1 W11261167 (CNTRL ELEC) and 1 W11261169 (CNTRL-ELEC)"
Kenneth M.
MICROWAVE WHIRLPOOL WMH31017HZ Installed capacitor diode and magnetron. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
OVEN WHIRLPOOL WFG320M0BS3 Unit had shattered glass. Replaced putter glass and nameplate and tested unit. Unit is working properly. Customer approves function at this time.
Kenneth M.
DRIYER GE GTD33EASK0WW Found unit making loud noise coming from a sweater draw string metal clamp thing in dryer felt on front bulk head. Removed and tested. Unit is working properly. Informed customer to check pockets
Kenneth M.
MICROWAVE WHIRLPOOL CAE2745FQ0 Installed coin chute and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Installed freezer rail on left and right. Aligned roller wheels and installed light switch. Tested unit. Unit is now working properly. Customer approves function at this time.
Kegan N.
OVEN MAYTAG MEW7627AB01 "Removed and replaced door latch assembly, resent unit and tested. Test good, unit locking correctly. Test good this time."
Kenneth M.
WASHER MAYTAG MVWX655DW1
Kegan N.
WASHER WHIRLPOOL WTW7500GW0 "Removed and replaced valve and control board. Cleared error codes, ran test cycle, unit functions normally, no error codes."
Kegan N.
WASHER WHIRLPOOL WTW5000DW2 "Removed and replaced control board, ran test cycle, unit powering up, ran diagnostics, all functions test good."
Kenneth M.
REFRIGERATOR KITCHENAID KBSD608ESS00
Kegan N.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Applied adhesive to freezer lining. Allow 3 hrs to dry.
Jim S.
REFIRGERATOR KITCHEN AID KSRS25ILBL13 Removed ice from freezer. Cleared defrost drain
Kegan N.
DRYER WHIRLPOOL WGD75HEFW0
Jim S.
M/W OTR KITCHENAID KMHS120ESS5 "Replaced magnetron, diode, and capacitor."
Jim S.
DISHWASHER GE GDWT668V00SS Tighten door Handel
Jim S.
WASHER WHIRLPOOL MVWX655DW1 Cold water valve is not working. Because of this the unit won’t rinse or spin. The agitator is worn and the tub nut is oblong.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11168740 (COLD WATER VALVE)
Jesus C.
WASHER MAYTAG MVWX655DW1 Customer states that unit is dripping water and softer not been dispensing. Ran unit no error codes and auto test not dispensing softener. Removed UI and disconnected hoses. Removed valve and installed new valve. Assembled and tested unit. Unit is now working as design.
Jim S.
DISHWASHER FISCHER AND PAKA DD24DCTX7 "Bad control. Need tab piece; rqstng P&A on 1 523725USP (mod ctrl 525 p7 dd60), ordrng 1 524146 (kit clip front/back)"
Jesus C.
M/W OTR KITCHENAID KMHC319ESS4 Customer states that unit is not heating. Checked unit and no faults on unit. Placed cup of water and unit is working properly. Customer instruct on usage. Unit is working as design.
Jim S.
OVEN WHIRLPOOL WOD51EC0AS04 Temperature off by 50 degrees; ordrng 1 W10859573 (sensor) and 1 W10864157 (panl-cntrl)
Jesus C.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer states that unit is cooling intermittently. Ran diagnostics and tested thermistors, fans compressor. Pulled unit and replaced the control board. Unit is now working as design."
Jesus C.
WASHER MAYTAG MVWX655DW1 Customer states that unit it doesn’t stop washing it continues to fill. Ran unit and found error code. Per service pointer w10683100 run test. Ran test and unit would not respond to pointer. Removed UI panel and control board. Installed new control board and calibrated unit. Ran auto test and unit is now working as design.F8-E1. Long fill/no fill
Jesus C.
REFRIGERATOR KITCHENAID KRFC300EWH01 Customer states that drawers are hard to slide in and out. Checked unit and found the drawers a little stiff to open and close. There was no lubrication on drawers for them to slide smoothly. Customer instruct on unit. Unit is working as design.
Jesus C.
DISHWASHER KITCHENAID KDTM354DSS4 Customer states that unit track is broken. Checked unit and found the left side track broken. Pulled unit out and removed rack. Removed tracks and installed new tracks. Assembled unit and tested. Unit is now working as design.
Jesus C.
DRYER WHIRLPOOL WGD9400SU0 "Customer states that unit is not starting. Checked unit, removed lower kick panel and found broken belt. Unplug unit and removed panel to access wheels. Removed wheels and installed new dryer kit. Assembled unit and tested. Unit is now working as design."
James M.
REFIRGERATOR KITCHEN AID KRFF302EBS Replaced main board and checked for fan response. Fan is operational and fridge is cooling at this time. Customer instructed to allow 24 hours for temps to stabilize.
James M.
WASHER MAYTAG MVWB835DW Replaced console and unit powered up. Calibrated unit and tested. U it is fully functional at this time.
James M.
FREEZER WHIRLPOOL WRX735SDBM02 Replaced gasket and defrosted unit. Removed ice from tracks that caused binding. Unit is now working as intended. Gasket seal is good and no more bound tracks.
James M.
DRYER AMANA NED4655EW1 Found unit not heating. Tested all fuses and cut off and found no blown fuses. Tested incoming voltage and found only 120. Checked circuit breaker and found one led tripped. Reset breaker and tested unit. Unit now working as intended.
James M.
REFIRGERATOR WHIRLPOOL WRS321SDHZ01 Adjusted feet to lvl out fridge. Unit is now level and customer approves.
James M.
REFRIGERATOR FRIGIDAIRE FFTR1821TW Found unit with no response from compressor or checked compressor fan. Found voltage to compressor correct. Ordering new control board.; ordrng 1 5304504513 (CONTROL BOX)
James G.
DISHWASHER KITCHENAID KDTE204DWH0 "Heater circuit shows 12.3 ohms from control, replaced control and documented at Whirlpool with number provided.Tested ok"
James M.
LAUNDRY MAYTAG MHWE201YW00 Unit had degraded belt that had broken free of drive wheel. Ordering new belt. Will return 2-4 to install; ordrng 1 WPW10260319 (belt)
James G.
FREEZER IKEA IX7DDEXGZ000 "Replaced compressor first drier was bad used drier from truck stock, charged to 4.5 oz 134aTested ok. job complete; used 1 WPW10143759 (UV DRIER )"
James G.
REFRIGERATOR WHIRPOOL WRS325FDAW02 Replaced listed part Tested ok. job complete
James G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
James M.
DISHWASHER WHIRLPOOL WDT920SADM2 Upon installing new parts found them to be incompatible with unit model. Reordering correct parts via shop. Will return as soon as new parts come in.
James G.
WASHER AMANA NTW4605EW0 Upon arrival unit had 120VAC to control with no function Replaced control then lid lock would not lock used lock from truck stock. Calibrated unit and tested ok.; used 1 W10838613 (LATCH) from stock
James G.
WASHER AMANA NTW4516FW1 Replaced listed parts due to bad bearing Tested ok
Isidore A.
DISHWASHER KITCHENAID KUDE70FXPA1 Removed door panel installed new dispenser and touch panel and rollers to lower rack test dishwasher for leaks ok. Reinstalled door panel.( Note door panel missing screws and has other types of screws installed to aid to hold door wood panel.customer advised that dishwasher can tip over due lack of retaining screws) Test dishwasher operation ok at this time.
Isidore A.
DISHWASHER WHIRLPOOL WDF560SAFM2 "Found no fault codes test heater ok approximately 7 amp draw heater working, customer not using rinse agent, I filled dispenser with customer supplied rinse agent test dishwasher operation ok at this time."
James G.
WASHER MAYTAG MVWB980BW0
Irvin F.
WASHER WHIRLPOOL WFW92HEFC0 "Removed latch from unit. Installed replacement. Cycled unit thru diagnostics, passed. All operations normal."
Irvin F.
DISHWASHER WHIRLPOOL WDF130PAHW0
Isidore A.
DISHWASHER KITCHENAID KDTM404ESS2 not recall racks have nothing to do with over suds. Found over suds detergent dispenser W10861000 leaking rinse agent; ordrng 1 W10861000 (detergent dispenser)
Irvin F.
REFIRGERATOR JENN-AIR JFX2897DRM02
Isidore A.
ICEMAKER KITCHENAID KUIX505ESS2 Removed old user interface installed new user interface now working but test until customer has reinstalled ice maker. Found door W10786919. Part ordered; ordrng 1 W10786919 (wrap-door)
Isidore A.
WASHER WHIRLPOOL WFW97HEDW0
Irvin F.
DISHWASHER WHIRLPOOL WDT750SAHZ0
Irvin F.
OVEN WHIRLPOOL WOS92EC0AS04
Irvin F.
REFRIGERATOR MAYTAG MFF2558VEM4 "Door is falling off needs extensive parts replaced. Main door rails and other parts. Main door, gasket, main rails, handle,bracket left and right; ordrng 1 12977841SQ (dor-fip ss) and 1 W10571967 (frz door gasket (gr)) and 1 WPW10120018 (slide rail (frz)) and 1 WPW10138763 (handle) and 1 WPW10330991 (bracket L) and 1 WPW10330993 (bracket R)"
Irvin F.
DRYER WHIRLPOOL WED4815EW1 "Removed failed timer. Installed replacement. Observed 10 minutes of the timer, it did advance. All ops good."
Irvin F.
WASHER WHIRLPOOL WTW5000DW1 "Replaced main control. Powered unit, led for 5dc present. Test all components, passed. Calibrated the unit passed. All ops normal."
Irvin F.
REFRIGERATOR FRIGIDAIRE LGHB2867PF3 Unit unplugged and in garage. Replaced parts. No issues. After ice melted CX saw ice bucket was cracked. Last part needed for this claim. ; ordrng 1 242093003 (ice container assembly)
Hector Z.
COOK TOP WHIRLPOOL GCI3061XB01 Cook top not accepting commands. Checked unit and found it on settled on control lock. Unlocked and tested ok.
Irvin F.
REFIRGERATOR WHIRLPOOL WRF560SEYM05 "The FREZER section rails are worn will not pull to closed. Caused the ice to build to keep door open. Frost thru out the unit. Needs replacement rails, and gasket. Removed all ice door seals good till parts replaced. ; ordrng 1 W10836785 (gasket-fip) and 1 WPW10397635 (slide) and 1 WPW10397636 (slide)"
Irvin F.
WASHER GE GFW450SPM1DG "CX says the washer is not washing. Checked errors found lock code, and water level issue. Replacing lock and switch. ; ordrng 1 WH10X20821 (LOCK) and 1 WH12X20898 (PRESSURE SWITCH )"
Hector Z.
WASHER MAYTAG MVWB835DW4 "Customer having issues with the start up of he washer. Set unit in diagnostic and found anF2E1 code (Stuck key), recalibrated unit and ran an automatic/manual test. Unit is working fine. Tested ok."
Hector Z.
OVEN JENN-AIR JJW2827DS02 "Unit displaying an F2E1 code (Stuck/Shorted key pad). Replaced control panel. At the time of program the new User Interface to accept the model number the User Interface don’t was accepting commands to scroll down to the right model. Contacted the tech line and after try to change the model number though the diagnostic mode there is no way to do it. He suggested to unplug the User Interface from the control and reconnected again, but still not accepting the command. I contacted the tech line again and the technician contacted the engineer department and they said that in old models all that you have to do was to remove the battery out of the User Interface to resetting, but not in this one, looks like the control took possession of the new User Interface. Tech line suggested at this point to order a new User Interface.; ordrng 1 W11236899 (CONSOLE )"
Hector Z.
WASHER MAYTAG MVWB765FW3
Hector Z.
RANGE WHIRLPOOL WFG505M0BW2
Hector Z.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced power cord. Tested ok.
Hector Z.
M/W OTR KITCHENAID KMHS120ESS1 Broken mounting bolt inside mounting nut.; ordrng 2 W10596040 (nut)s and 1 W10821385 (hard-mount)
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Installed part tested check out ok fill power up ok complete. No dents or dings cause by tech.
Hector Z.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Fresh compartment freezing up. Ordered diffuser assembly (W11317276); ordrng 1 W11317276 (DIFFUSER ASSEMBLY )
George Y.
WASHER AMANA NTW4516FW2 Found washer testing ok ran thrue a hole cycle fill drain wash check out ok advise customer possibility of misloading washer wen filling might be dispensing intop of rim leaking but at this point everything tested ok complete. No dents or dings cause by tech.
George Y.
RANGE WHIRLPOOL WEG745H0FS0 Found range glass cover not position correctly not releasing readjusted reposition remove glass ok complete. No dents or dings cause by tech.
George Y.
OVEN WHIRLPOOL WOS51EC7AS02 part was pick wen order need w10803991 ui ok to order.; ordrng 1 W10861490 (panl-cntrl)
George Y.
WARMING DRAWER WHIRLPOOL JWD3030EP00
George Y.
REFRIGERATOR FRIGIDAIRE FGHF2366PFFA Found refrigerator not making ice found fill tub plug gasket intop of ice maker container not seated properly need to order gasket ok to order part.; ordrng 1 5303918784 (air handler housin)
George Y.
WASHER WHIRLPOOL WFW86HEBW2
George Y.
ICEMAKER JENN-AIR JIM158XYRS0 Found ice maker not making ice spoke to techline put into diagnostics compressor not getting cold need to replace compressor and evaporator ok to order parts.need seal tech for repair.; ordrng 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)
George Y.
WASHER ELECTROLUX EFLS617SIWO
Erick S.
WASHER WHIRLPOOL WTW5000DW Upon arrival found control getting power but not start not engaging causing failure. Replaced control. Retested it and it passed all tests with no errors. Job complete
Erick S.
WASHER GE GTW680BSJWS "Found unit it’s bad drain pump causing unit not to advance in cycle pump is humming and not draining. Replaced parts, retested it and it passed all tests with no errors. Job complete."
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDBM "Found ice maker getting voltage but not responding. Replaced ice maker, retested,it cycle and filled with no errors. Job comp"
Erick S.
OVEN WHIRLPOOL WGG745S0FS02 Cycled oven and found oven not heating to to correct temp. Recalibrated both ovens and corrected temp adjustments. Retested it and It passed all diagnostics with no errors. Job complete
Erick S.
WASHER WHIRLPOOL WTW4816FW2 "Cycled unit and found unit with door latch error causing it not to advance. Replace door latch. Retested it and it passed all tests with no errors, job complete"