Local Reviews
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Cruz B.
WASHER WHIRLPOOL CGT9000GQ0 "Needs more work- cx has issue with washer taking to long to start will not start when Depositing coins, will sit at 38 mins for long period of time, at times will start when Deposit coins hit &miss, ck for codes found none, cx said he has tried it multiple times and unit will not operate, dryer works as designed this is a coin stacked unit. Ordering parts for unit. ; ordrng 1 W10375379 (DOOR LOCK) and 1 W10384849 (CNTRL )"
Cruz B.
REFRIGERATOR MAYTAG MFI2067AES Need to replace the valve and ice maker, valve is letting to much pressure into mold causing overflow at ice maker, ice is coming out hollow cx states low ice production as well, temps inside both compartments are fine ; ordrng 1 67006322 (VALVE) and 1 W10583817 (ICE MAKER)"
Cruz B.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1
Cruz B.
REFRIGERATOR MAYTAG MFI2570FEZ06
Chase F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP "Found evap fan motor not running, allowing for refrigerator not to cool. Replaced motor. Unit now getting proper air flow. All specs testing good. Unit now working by design. Job complete."
Chase F.
WASHER MAYTAG MVWC565FW0 Installed new parts. Unit no longer screaming. Unit is now working by design and passed all specs by design. Job complete.
Chase F.
WASHER WHIRLPOOL WTW5000DW2 "F5E2, lid lock fault. Fault is displayed if Lid Lock has not moved into locked position or motor be powered. Ran through automatic test cycle, unit would not lock. Replaced latch from truck stock. Calibrated unit. Unit now running complete cycle and working by design. Job complete.; used 1 W11307244 (LATCH) from stock"
Chris M.
WASHER MAYTAG MVWX655DW1 Customers issue is wash machine is not completing cycle. Entered washer into diagnostics receive multiple error codes dealing with control board. Ran system test unit shut off mid cycle. Ordering control board; ordrng 1 W11116592 (cntrl-elec)
Andy H.
REFRIGERATOR MAYTAG MFI2269FRZ02 "Came out replaced door and handle tested unit working properly"
Chase F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Jumped ice maker. Ice maker now cycling. install plastic piece to help with door closing; ordrng 1 WP2177331 (plastic-sq)
Andy H.
WASHER MAYTAG MVWX655DW1 "Found motor bad error code, replaced motor and capacitor tested unit working properly"
Chase F.
WASHER FRIGIDAIRE EFLS617STT0 "Unit would not start a cycle after filling with water Error code 58 and 41, both indicating board not getting power to drive motor thinks door switch is open. Will need to order motor, door switch, and control board. have worked on these before.; ordrng 1 5304505231 (door lock) and 1 5304505271 (MOTOR) and 1 5304505521 (motor control) and 1 5304505611 (board assembly)"
Andy H.
WASHER MAYTAG MVWB725BW0 "Leaks and makes noise, found bearing is bad causing it to leak, replaced rotor, bearing kit,washplate and hub kit tested unit working properly"
Chase F.
RANGE WHIRLPOOL WFG320M0BS3 "Diagnosed a whirlpool range, unit would get to temperature and shut off. 1180 to 1000 ohms. Took readings to board. Getting 120 but board shutting off randomly.; ordrng 1 W11126814 (CLOCK)"
Andy H.
DRYER WHIRLPOOL WED4815EW1 Shaft on timer broken off. Replaced timer and tested unit working properly
Chase F.
ICEMAKER FRIGIDAIRE LFHB2741PF8A "Found bad ice maker, getting 120v to ice maker but not cycling. Did not get sent out with ice maker. Ordering ice maker.; ordrng 1 243297609 (ICEMAKER )"
Alejandro C.
REFRIGERATOR MAYTAG MFX2876DRE00 "Found the unit not cooling check condenser and evaporator fan motor running normal, replace compressor dryer and charge refrigerant unit work normal"
Andy H.
WASHER WHIRLPOOL WFW85HEFC Found pressure switch ; ordrng 1 WPW10448876 (switch-wl)
Andy H.
DRYER MAYTAG MGDB835DC4 need to order part; ordrng 1 W11129460 (door)
Aaron B.
RANGE GE CGS700P2M1S1 Replace the cooling blower motor tested operations unit is now quiet and working correctly
Aaron B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "The old filter was tight but not stuck , remove the old filter installed customers provided new filter tested operations unit is working as designed"
Aaron B.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "The top French piece was off the hinge , pulled out that piece reinstalled correctly tested operations unit is working as designed now"
Aaron B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Unit is not working correct after some time running then it flashes out like it’s not recognizing the door switch assembly order parts to correct this issue; ordrng 1 WPW10544004 (door latch strike) and 1 WPW10653840 (door latch)
William L.
WHIRLPOOL WHIRLPOOL WRX988SIBM03 "Found unit cooling normally, Cx describing unit shutting off completely, led module not functioning in freezer, ordered controls & led module for unit.; ordrng 1 W10830288 (cntrl-elec) and 1 W10848301 (cntrl-elec) and 1 W11205083 (module) and 1 WPW10503833 (cntrl-elec)"
Timothy J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Inspected unit and found water on the top shelf. The only thing this could come from is the housing assembly for the filter. I will need a filter too since a defect in this could cause a similar issue.; rqstng P&A on 1 EDR4RXD1 (water filter) and 1 W11346622 (HOUSING)
Rod H.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Ice maker in freezer has stalled out.Confirmed Ordered icemaker for freezerIcemaker in freezer has not ever been serviced in the past.; ordrng 1 W10898289 (icemaker)
Raymond D.
RANGE WHIRLPOOL WFG525S0HZ0 Cx doesn’t like new panel. Ordering panel; ordrng 1 W11026866 (panl-cntrl)
Raymond D.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Upon arrival ice maker won’t cycle. Needs ice maker.; ordrng 1 WPW10300024 (icemaker)
Raymond D.
FREEZER KITCHENAID KBSD602ESS00 Upon arrival ice forming on FC ceiling. Found warm air leak due to warm air leak. Needs door and gasket. ; ordrng 1 W10800792 (dor-fip us) and 1 W10800804 (gasket-fip)
Randy C.
DISHWASHER WHIRLPOOL WDF520PADM7 Found broken tub. Ordering tub; ordrng 1 W10804026 (tub-dishwr)
William L.
DRYER WHIRLPOOL WED5000DW2 "Found exhaust vent restricted, reshaped exhaust vent at back of dryer, reinstalled exhaust duct , ran dryer cycle, found normal temps, unit operating as designed"
William L.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Found dispenser Shoot iced over, Defrosted ice bucket & dispenser ice shoot, ran ice maker test cycle. Unit passed, Tested all dispenser functions, tested ok"
Tyler F.
WASHER MAYTAG MVWB865GC0 Customer stated that the unit is not washing and finishing. Found error code for fill valve temp fault and spin temp fault. Removed and replaced valve tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL ED5GVEXVD05 Customer stated that the ice bin is frosting. Found Broken ice door pin hanger this has caused ice door to fall and leak air in to freezer building ice under bucket. Removed and installed ice door kit. Tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customer stated that the lights a flickering. Removed and replaced led lights. Tested all works good at this time.
Patrick C.
WASHER WHIRLPOOL WTW7500GW0 Found the customer having issues with the water still dripping in tub after it’s already off. Needs new valve. Solenoids not shutting all the way ; ordrng 1 W11130239 (housing)
Patrick C.
DISHWASHER WHIRLPOOL MDB4949SDE3 The motor is grinding. Needs new motor ; ordrng 1 WPW10591570 (pump&motor)
Tyler F.
FREEZER WHIRLPOOL WRX735SDBM02 "Found sealed system leak some one has done a sealed system job on it in the past and installed a uv dryer, I was able to locate the leak using the ui light found system leak at evaporator compressor is now contaminated with moisture. Removed and replaced compressor dryer and evaporator vacuumed system and charged with Freon. Tested all works good at this time.; used 1 AF1200 (TUBE EXTENSION), and 5 R134A (REFRIGERANT) from stock"
Tyler F.
WASHER WHIRLPOOL WFW6620HW0 Dispenser leaks water flowing out slow causing a back up and water leaks out the front. Also unit will power down by it self after cycle is selected and started it will never even lock door. no codes found this problem is intermittent. Removed and replaced controls and dispenser tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Removed and replaced control boards. Customer to monitor and call in if unit does not cool.
Patrick C.
OVEN WHIRLPOOL WFG510S0AS2 Found oven not working. Getting a shorted key error. Checked control and certain buttons don’t work. Bake being one. Needs new control ; ordrng 1 WPW10348656 (cntrl-elec)
Tyler F.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Customer stated that water filter housing is leaking. Rod was out and said it was the filter not installed properly. Per service pointer filter housing needs to be replaced. Removed and replaced filter housing. Tested all works good at this time. Recall on RO please pay me for call.
Patrick C.
FREEZER KITCHENAID KRMF706ESS01 Found the unit having issues with the dispenser. Dispenser motor just hums and doesn’t run. Needs new motor ; ordrng 1 W10822606 (motor)
Timothy J.
RANGE WHIRLPOOL WFG525S0HS Installed door. Checked for proper closure. Unit checks ok.
Timothy J.
REFRIGERATOR KITCHENAID KRMF706EBS01 Customer states the unit has not made ice and the FC is warming. Found the FC temp at 30f. Ran test 4 and did not hear the refrigerant valve move. Checked valve and found it disconnected. When I was installing the UV dye dryer I tucked this connection up by the condenser fan to keep it away from the area being soldered . I feel this harness must have been disconnected at that time because when I install dryers the valve has to be put in a open position. I disconnect the unit after I hear the valve open. This valve controls which evaporator is getting the compressed gas . If it were open the unit would be cooling both compartments at the same time but not at its designed capacity. Reconnected harness and ran test 4. Valve movement and pressures are ok. Ran a harvest and fill test on the IM. Im harvested and filled without fault. Unit operating as designed. Instructed the customer to monitor temps and ice production and to report if it does not
Steven W.
WASHER MAYTAG MVWB835DW3 "Ran diagnostics. Had f3e2, f8e1, f0e4. Cleared error codes. Found no hot or cold water but dispenser valves are working. Replaced fill valve. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, & spins properly. Complete."
Steven W.
REFRIGERATOR KITCHENAID KSSC48QMS01 "Replaced condenser & evaporator fan motors, & control/ harness assembly. Compressor, condenser & evaporator fans are working properly at this time. Unit is cooling properly at this time. FC door discontinued ( broken wire in harness, fill valve discontinued. Complete."
Rod H.
REFRIGERATOR KITCHENAID KRMF706ESS01 The last service visit was not related to this visit see prior perMachine power was at issue last visit and the power board was replaced.This visit is for ice delivery issues.Found ice bucket loose components and tightened to adjust ice delivery through chute to receptacle.ALSO Handles were loose..
Rod H.
DRYER MAYTAG MGDX655DW2 Won’t dry clothes Confirmed Vendor Installers never mentioned plug exhaust and had not tested product op at install. Found plugged exhaust vent at AC unit. Soil piled in and around vent too close to ground level.Instructed consumer. Operators guide makes no mention of resultant inefficiencies in these conditions.
Rod H.
WASHER MAYTAG MVWB865GC0 "Returned to replace parts ordered and tested as designed after calibration of product. 7/13/19 10:28: RO there 7/13 SAT, 9:45 to 10:23, Stored error codes exist pointing to issues with long fill siphoning pressure sensing and control mismatch.Confirmed and ordering control and water valve.; rqstng P&A on 1 W11162440 (cntrl-elec) and 1 W11165546 (valve)"
Raymond D.
DISHWASHER WHIRLPOOL WDF520PADM7 "Upon arrival cx states unit leaks, ran unit and could not find any Rack, this could be from different loads causing water to redirect to seal and leak. Informed cx to video leak and contents of dishwasher if leaking continues, unit functions as designed."
Raymond D.
WASHER MAYTAG MHW5100DW0 "Upon arrival unit not locking, found loose connection at door latch. Secured and tested, unit functions as designed."
Raymond D.
WASHER WHIRLPOOL WFW7590FW0 "Upon arrival unit not turning on control keeps clicking. Found voltage at board, replaced control and tested. Unit functions as designed."
Raymond D.
WASHER WHIRLPOOL MHW8200FW0 "Upon arrival unit had top for cosmetic replaced and cx wanted unit inspected for functionality before sent back to original cx. No fault codes and unit passed all tests, unit functions as designed."
Raymond D.
WASHER MAYTAG MVWX655DW1 "Upon arrival unit not latching. Just clicks. Bad latch. Replaced latch and tested, unit functions as designed."
Kenneth M.
REFRIGERATOR KITCHENAID KRFC604FSS02 Found freezer door not closing properly. Found brackets missing balls bearings not allowing door to slide in and out smoothly. Ordering new left and right freezer bracket. Did not reschedule due to part availability.; ordrng 1 W10795842 (bracket) and 1 W10795846 (bracket)
Jose H.
MICROWAVE WHIRLPOOL MMV1174FZ3 Needs more work with nut screw stuck need time and helper to cut off screw ; ordrng 2 W10596040 (nut)s
Randy C.
WASHER MAYTAG MVWC565FW1 Did not receive valve or CNTRL. Removed and replaced agitator and dispenser. Now working as designed. Cx approves
Randy C.
REFIRGERATOR WHIRLPOOL WRX735SDHV01 . Removed and replaced handle now working as designed
Randy C.
DISHWASHER WHIRLPOOL WDF520PADM7 Removed and replaced control and harness now working as designed
Jose H.
RESIDENTIAL REFR KITCHEN AID KRFF305ESS00 Door cams wore out need part also need time to remove door ; ordrng 2 WP12028505AP (ref dr closer cam)s and 1 WP67003638 (closer)
Patrick C.
WASHER MAYTAG MVWB835DC3 Removed and replaced wash plate and gear case. Calibrated and ran auto test. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRF739SDAM13 Removed and replaced evaporator fan. Tested unit. All ops checked good
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found bimetal ol with unit frozen needs to be defrosted ; ordrng 1 W11170613 (harns-wire)
Patrick C.
REFRIGERATOR KITCHENAID KRFF507HPS00 Removed and replaced ice door and plate. Tested unit. All ops checked good
Lance V.
ICE MACHINE KITCHENAID KUIC15NHZS0 Fixed-replaced faulty water sensor. Installed and turned on unit. Please allow up to 24hrs for ice production.
Lance V.
WASHER WHIRLPOOL WFW5620HW0 Fixed-replaced drawer and valves. Ran and tested No Leaks. Unit fully functional and not leaking from drawer. Advised customer any issues please reach out.
Lance V.
DRYER MAYTAG MEDC465HW0 "Electrical unsatisfactory. L1-L2 is only 100v. Instructed customer to contact a electrician, once 240v proper is applied to dryer, this unit will perform correctly and heat fine."
Lance V.
WASHER MAYTAG MVWB835DW3 "Fixed-replaced glass lid assembly and LS hinge. Calibration passed, all checked ok. All ops complete. Unit now fully functional."
Lance V.
MICROWAVE JENN-AIR JMW3430DS02 Fixed-replaced faulty console per “techline” request. Setup and tested ok. All checked ok.
Kevin M.
KITCHEN WHIRLPOOL WDT730PAHZ0 Unit not washing or dissolving soap. I tested unit and found wash pump not running. Voltage to wash pump but pump not responding. Removed and replaced wash pump. Tested unit. All tests good.
Jim S.
DRYER - GAS MAYTAG MGD8630HC0 Bad harness or motor. They both test good but when connected together the unit will not start.; ordrng 1 W10774832 (switch) and 1 W11086656 (motor-drve) and 1 W11310045 (harns-wire) and 1 WP697772 (blower wheel)
Kevin M.
WASHER WHIRLPOOL WFW560CHW0 Unit is stuck in control lock mode and will not reset. Unit went into lock mode mid cycle by itself. Failed user interface. Removed and replaced console. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW5000DW1 Unit is giving error code for long fill. I tested unit multiple times and found one time while checking cold valve the cold solenoid didn’t open. Valve is intermittently not opening. Removed and replaced fill valve. Tested unit. All tests good.
Kenneth M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Found unit not producing ice due to clogged ice maker fill line. Replaced tube and wrapped with foil tape and installed new ice maker and gasket. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER WHIRLPOOL WFW5620HW0 "Install,Ed water valve hot and cold and tested unit. Unit is now working properly. Customer approves function at this time."
Kenneth M.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed compressor drip pan. Evap fans and evap. Tested unit. Unit is working properly. Charged system with 6.0 of R134A refrigerant and checked pressures. Pressures checked good. No leaks found. ; used 1 CD8404 (), and 6 R134A (REFRIGERANT) from stock"
James M.
WASHER AMANA NTW4516FW3 Unit has broken door latch. Ordering new latch due to truck stock part not functioning. Will return 7-19 to install. ; ordrng 1 W11307244 (latch)
Jose H.
OVEN WHIRLPOOL WFG320M0BS3 Installed parts check complete call
Jose H.
WASHER WHIRLPOOL WGT4027HW0 Call tech line will make decision and contact customer 7725366646
Jose H.
WASHER N/A WGT4027HW0 Call tech line they will call customer with decision
Jose H.
WASHER MAYTAG MVWX655DW1 Installed parts ran test machine now works also cold water line had low water pressure told cx to have Plummer look at it
James G.
STOVE MAGIC CHEF 31003SAW I diagnosed this a month ago it still needs the same parts; rqstng P&A on 4 WP3412D024-09 (burnr-head)s
Jose H.
DRYER MAYTAG MGDC400VW0 Installed door switch complete call
Jonathan C.
DISHWASHER KITCHENAID KDTE254ESS2 Found link broken replaced tested working to spec
Jonathan C.
COOK TOP JENN-AIR JED3430GB01 Installed cooktop tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRT318FMDB00 Found thermistor ol replaced both tested working to spec
Jonathan C.
WASHER MAYTAG MVWB765FW1 Installed console tested working to spec
Jonathan C.
DRYER MAYTAG MGDB765FW0 Installed burner tested working to spec
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Found thermistor not reading right replaced thermistor and damper tested working to spec
Isidore A.
ICEMAKER KITCHENAID KUIX505ESS2 Or enough water filling reservoir ordering water valve W10897719; ordrng 1 W10897719 (valve)
Jonathan C.
WASHER WHIRLPOOL WTW4800BQ0 Found cam stripped replaced tested working to spec ; used 1 W10721967 (CAM) from stock
Irvin F.
STOVE JENN-AIR JED4430GB00 The cooktop is chipped in the corner. Cx notice post completed install replacing cooktop. ; ordrng 1 W11051473 (cooktop)
Jonathan C.
DISHWASHER WHIRLPOOL WDT780SAEM1 Found Dian pump bad replaced unit not installed properly tested unit is working to manufacture spec
Jim S.
ICEMAKER KITCHENAID KUIX505ESS2 The evaporator plate thermistor had fallen off of the tubing. Reattached semester with a zip tie to secure it in place
Jim S.
REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced air damper control
Irvin F.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 The heater is bad. Rechecking all components. The heater is not showing continuity. ????showed good first visit. ; ordrng 1 WPW10495967 (heater)
Jim S.
REFRIGERATOR KITCHENAID KRMF706ESS01 E2 fault code for the ice maker. Replaced ice maker. Unit tested ok.
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Found refrigerator not making ice, valve and power ok, need to replace ice maker, ok to order part.; ordrng 1 W10882923 (icemaker), 103.59"
Jim S.
WASHER WHIRLPOOL MVWB835DW4 No fault codes stored in memory. Ran a load size calibration. Tested all components and they tested good. Hot Water does move slow so I replaced the valve
Jim S.
REFRIGERATOR MONOGRAM ZIRS360NHARH The dryer I used was not a GE brand because I wanted to have dye in the system to find any future leaks if any.Replaced seal system parts. Unit tested ok
Jesus C.
ICEMAKER KITCHENAID KUIX505ESS1 "Placed skid plate and pulled unit out. Turned water off and disconnect power. Removed door and front/back cover. Removed filter housing and water lines. Removed top panel and evaporator. Removed housing and recover any refrigerant left on unit. Removed compressor,dryer and valve. Installed all parts and vacuumed unit. Assembled unit and recharged it. Waited for unit to cycle and it started making ice. Unit is now woking as design."
George Y.
WASHER WHIRLPOOL WTW5000DW2 Found washer non responsive need to replace control board and drain pump ok to order parts.; ordrng 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec)
Jesus C.
SXS 22' WHIRLPOOL WRS571CIHW01 "Customer states that unit is not cooling. Checked unit and found the compressor motor not on. Removed back cover and unplugged unit. Placed meter leads on compressor connector and plugged unit, found the 118 vac. Removed start device and installed new star device. Compressor started to work. Unit is now working as design."
James M.
FREEZER WHIRLPOOL WRB322DMBW00 Tested internal temps for fridge and freezer. Fridge temp inside liquid 34 degrees. Freezer temp inside ice cream 0 to -1 degree. Unit is working as intended a this time.
James M.
REFRIGERATOR FRIGIDAIRE FFHT2021TW0 Customer concerned due to discoloring of drier tube at Weill spot. Checked unit and found it to be cooling as intended.
James M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 From undo unit unplugged. Replaced LED board and unit powered up as intended. Advised customer to allow 24 hours for temp to stabilize.
James M.
RANGE FRIGIDAIRE FFEF3016TW Replaced terminal blocks and left front burner. Unit is unhooked and has no power plug installed at this time.
James M.
DISHWASHER WHIRLPOOL KDTE334GPS Replaced panel and reassembled unit. Unit is working as intended.
Francisco S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed door. After installing door found dent on right side cx wants new door. Ordering part. Documented on sd quick pics.; rqstng P&A on 1 LW11038910 (dor-fip)
James M.
REFRIGERATOR FRIGIDAIRE FFHT2021TW0 Customer concerned due to discoloring of drier tube at Weill spot. Checked unit and found it to be cooling as intended.
Ethan S.
RANGE WHIRLPOOL WFG515S0ES1 7725362463 contact a whirlpool to unit still not igniting properly ordering new Cap kit; ordrng 1 W10881749 (cap-burner)
James G.
DRYER MAYTAG MEDX655DW1 Replaced open high limit Tested ok
James G.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Sealed around damper with permagum . Sealed liner to case per tech line
James G.
DISHWASHER BOSCH SHP865WD5N/10 "Removed water from base, ran unit several times with no leaks Tested ok"
Isidore A.
DRYER WHIRLPOOL MGD8200FC0 "Found sensor had some film keep sensor from picking up wet clothes, would stop at 5 minutes without getting dry. Cleaned sensor test ok, dryer working at this time."
Isidore A.
DRYER WHIRLPOOL WGD97HEXW1 "Removed top and front panels old drum , Installed new drum, vacuum inside dryer lint. Reinstalled panels test dryer operation ok at this time working as designed. Reinstalled dryer to washer and installed back into customer cabinets"
Isidore A.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Removed inside freezer back plate removed old fan motor and cleared drain, removed rear refrigerator back panel removed old drain tube and installed new drain tube W11190084per kit. Reinstalled refrigerator back panel and freezer panel. Customer advised to let refrigerator stabilize 24 hours before use"
Irvin F.
DRYER MAYTAG MEDC215EW1 No heat. Checked thermostat found failed. Installed new part. Test good. All ops normal.
David M.
WASHER MAYTAG MVWB835DW2 Tested washer diagnostic f6e2 e.c. Communication error. Ordering both tp and console; OEM failure;; ordrng 1 W11030478 (cntrl-elec) and 1 W11112656 (console)
Irvin F.
WASHER MAYTAG MVWB765FW3 "Removed failed valve. Installed replacement valve. Assembled unit, powered unit. Ran test 51, passed. All ops normal."
David M.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Tested fridig no frost on evap check .0638 amps; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Hector Z.
DISHWASHER KITCHENAID KUDS35FXSS3 Replaced upper rack adjusters (W10712394). Tested ok.
Darren A.
WASHER WHIRLPOOL WFW85HEFW1 "New ACU faulty,reordered ACU.; ordrng 1 W11201290 (cntrl-elec)"
George Y.
REFIRGERATOR WHIRLPOOL WRS571CIDM02 Found refrigerator not dispensing water found filter not inserted all the way reposition retested check out ok complete. No dents or dings cause by tech.
George Y.
WASHER AMANA NTW4516FW3 Installed parts tested check out ok complete. No dents or dings cause by tech.
George Y.
DRYER WHIRLPOOL WGD4815EW2 Found dryerworking ok customer concern how loud wen drying customer instruct unit is functioning as design complete. No dents or dings cause by tech.
Darren A.
WASHER WHIRLPOOL WTW4816FW2 "Water valve intermittent,ordered valve.; ordrng 1 W11210459 (valve)"
Francisco S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cx stated they experienced a burnt plastic odor coming from unit. Opened door removed lower rack and found foreign plastic object underneath heating element. Removed object and entered diagnostics found no error codes and unit went through test cycle successfully. Advised cx to perform DW cleaning cycle with afresh. Unit now checks ok.
Francisco S.
DISHWASHER WHIRLPOOL WDF540PADM3 "Removed and replaced retainer,spray arm,and stoppers. Unit now checks ok."
Francisco S.
WASHER WHIRLPOOL WFW92HEFC0 Checked unit did not find leak on washer machine. Traced leak back to water heater. Unit checks ok.
Darren A.
DRYER MAYTAG MGDB765FW0 "New control faulty, verified with Whirlpool tech line,ordered another control. ; ordrng 1 W11089308 (cntrl-elec)"
Francisco S.
REFRIGERATOR WHIRLPOOL GR2FHTXTQ00 Checked unit found ice maker not cycling. Removed and replaced ice maker and tested ops unit now working properly.
Danny G.
DISHWASHER MAYTAG MDB4949SDZ0 F7e1f6e1Unit is not cleaning the dishes Put unit into test mode and found error codes above and motor not running Need to order parts and rs call ; ordrng 1 W10906430 (cntrl-elec) and 1 WPW10591570 (pump&motor)
Ethan S.
REFIRGERATOR KITCHENAID KRFC704FBS00 Replaced parts tested job complete
Danny G.
REFRIGERATOR MAYTAG MRT118FZEM00 Unit is not cooling Found unit keeps shutting off when compressor kicks on No frost pattern Need to order parts and rs call ; ordrng 1 W10507884 (compressor) and 1 W10843121 (filter dryer) and 1 W11223735 (contrl-box)
Danny G.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Leaking water Turn water supply on and unit started to leak from valve Need to order part and rs call Shut off water supply ; ordrng 1 WPW10279866 (valve-inlt)
Erick S.
WASHER MAYTAG MVWC555DW0 "Installed new parts on unit. Retested it and it passed all tests with no error,s job complete"
Erick S.
DISHWASHER FRIGIDAIRE FFBD2408NB Cycled unit and found unit with broken arch causing it not cycle or power only. Replaced latch. Retested it and it powered on and cycles with no errors.job complete ; used 1 5304517278 (LATCH) from stock
Danny G.
REFRIGERATOR KITCHENAID KRFC704FSS00 Unit is not cooling Ran test 4 and unit keeps powering on and off Possible short on freezer fan or harness Ui control has no display Need to order parts and rs call ; ordrng 1 W11099702 (panel-ui) and 1 W11177683 (cover-evap) and 1 W11204566 (harns-wire)
Erick S.
DRIYER GE GTD65GBSJ3WS
Erick S.
REFRIGERATOR KITCHENAID KFIS29PBMS03
Erick S.
DISHWASHER WHIRLPOOL WDF520PADM3 "Cycled unit and found it lowly draining due to debri in hose by check valve. Removed unit from cabinet and cleared both drain hoses, retested it and unit is l properly draining and cycling. Job complete"
Enrique R.
WASHER FRIGIDAIRE FAFW3801LW5 "Installed control board , pressure switch and air chamber . All functions checked normal ."
Enrique R.
OVEN KITCHENAID KEBS277BSS00 Installed central electric . Tested the oven . All functions checked normal .
Dane K.
WASHER ADMIRAL ATW4675YQ0 I accidentally ordered just the suspension ball kit and not the actual suspension rods. Ordering suspension rods; ordrng 1 W10780048 (suspension)
Enrique R.
DRYER ELECTRIC WHIRLPOOL WTW7300DW0 "Inspected whirlpool washer . Found lid lock fault . Lid lock was stuck in closed position . Installed new latch , truck stock . Performed calibration . All functions checked normal .; used 1 W10810403 (LATCH) from stock"
David M.
REFRIGERATOR WHIRLPOOL ASD2626HEQ Tested frigid have a good amp draw condor is plugged. Customer will clean
Cruz B.
RANGE KITCHENAID KSGG700ESS1 "File # 7725363960 Scott wp said to replace cntrl elec and ribbon, contacted whirlpool after parts (panel cntrl, cntrl elec, sensor) were installed, same error codes (f3E1, f3e2 ) are displaying at ui, tech line said to remove panel and disconnect ribbon from UI, if same code is displaying then replace parts, ordering parts cntrl elec, ribbon for unit. ; ordrng 1 W11025616 (KEYBOARD HARNESS ) and 1 W11034208 (CNTRL ELEC )"
David M.
DRYER WHIRLPOOL WED75HEFW1 Checked block screws striped replaced screws is working properly
David M.
WASHER WHIRLPOOL WTW4816FW2 Tested washer stained were pack full sand. Cleaned out strainer is working properly now
David M.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 I didn’t collect because all the number I put in were gone is I didn’t.
Andy H.
RESIDENTIAL REFR WHIRLPOOL WRS588FIHV00 Needs ice maker not advancing and switch is broken ; ordrng 1 W10847849 (switch) and 1 W10873791 (icemaker) and 1 WPW10656772 (switch)
Darren A.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Installed new control and damper, thermistor in proper placement, set defrost cycles to long. Checks out okay."
Darren A.
DISHWASHER WHIRLPOOL WDF760SADM0 "Installed housing, checks out good."
Darren A.
DRYER MAYTAG MGDB765FC0 "Adjusted dry level to max, temperature checks okay, vent is completely clear."
Andy H.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Not getting cold enough May have a restriction. ; ordrng 1 W10316760 (thermistor) and 1 WPW10143759 (dryer)
Darren A.
REFRIGERATOR KITCHENAID KRSC503EBS01 Replaced evaporator fan motor.checks out good .
Danny G.
WASHER MAYTAG MVWC465HW2 Unit is shaking during spray n cycle Put unit into test mode and found unbalance error code Showed client how to balance washer Ran a self test cycle and unit completed with no issues Instructed client what cycle to use depending on load she is washing and showed client how much soap to use Unit is working properly
Andrew P.
REFRIGERATOR WHIRLPOOL KSSC48QMS03 Found ice door not closing properly. Needs ice door kit. Cx wants grill and water paddle replaced. ; ordrng 1 W10856124 (arm-dispsr) and 1 WP2180353 (door-chute) and 1 WP2302944B (grille)
Andrew P.
WASHER WHIRLPOOL WGT4027HW0 Found f5e2 lid lock fault. Unit will not lock lid. Ordering lid lock. ; ordrng 1 W11176112 (latch)
Danny G.
RANGE KITCHEN AID KRFC300ESS01 Door handles came off Reinstall door handles Doors are opening and closing properly Advised client to allow 24hrs for unit to reach proper temp Unit is working properly
Andrew P.
DRYER WHIRLPOOL WGT4027HW0 Unit would not power up. Control would not enter diagnostics or auto test. Needs control; ordrng 1 W11367652 (CONTROL)
Danny G.
DRYER MAYTAG MGDB765FW0 Unit is not heating Found broken igniter Replaced coils and igniter and cutoff Reinstall unit and power unit up Test a cycle a with load of clothes and unit is heating and cycling properly Unit is working properly
Dane K.
REFRIGERATOR KITCHENAID KRFC704FPS01 Removed and replaced door and tested unit. Functions normal
Dane K.
REFRIGERATOR FRIGIDAIRE LGHB2869TF "Removed and replaced icemaker and tested unit, unit functions normal now"
Aaron B.
WASHER WHIRLPOOL KAWS850LE0 "Allow. 2 call count to repair unit Checked the unit out loud knocking when agitating probably no oil in gearcase needs an overhaul need clutch, drive basket , drive block and dogs kit , coupling needs est approval ; rqstng P&A on 1 285753A (coupling,motor) and 1 285785 (clutch) and 1 285811 (cam driven) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube) and 1 WP21366 (nut-spaner) and 1 WP358237 (screw) and 1 WP389140 (drive block)"
Dane K.
REFRIGERATOR WHIRLPOOL WRF535SMBM Removed and replaced control and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR GE GFE28GSKSS Upon arrival the unit was leaking. Found unit leaking from isolation valve. Removed and replaced valve and tested unit. Unit functions normal now; used 1 WR55X11128 (VALVE) from stock
Dane K.
WASHER MAYTAG MHW6630HW0 Removed and replaced switch and control and tested unit. Unjt functions normal now
Cruz B.
WASHER MAYTAG MVWB855DC1 "Cx states a odor smell with unit, ran diagnostic test mode it completed wash drain spin, no codes, cx said that they have used afresh pods and unit still has a odor, removed wash plate and found it to be clear from debris. Poured a 1/2 of cup with bleach and ran a clean washer cycle, informed cx to use bleach or vinegar they a good solution for odor. Cx said ok"
Chris M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 A return visit replace adjusters on top rack. Read it prior install remounted dishwasher so it Sat level. All functions tested good. Job completed
Chase F.
DISHWASHER KITCHENAID KDTE254ESS2 "Diagnosed a kitchenaide dishwasher. Received an over suds error code. Found major suds built up. Cleaned out with vegetable oil. Tested unit, all specs now testing normal. Educated cx on proper setting to run during a cycle. Unit running complete cycle and working by design. Job complete."
Chase F.
WASHER MAYTAG MVWB765FW0 Installed new console. Now getting power to the unit. Ran through automatic test cycle and unit passed through all cycles with no problems. Unit now working by design and running complete cycle. All specs now testing normal. Job complete.
Chase F.
DRYER WHIRLPOOL WGD4850HW0 "Installed new ignitor. Unit now heating with no problems. Tested unit, all specs now testing normal, unit now working by design, job complete."
Chase F.
WASHER GE GTW460ASJWW "Diagnosed a washer, received error code of an over suds. Instructed cx on proper amount of soap to be using and to be using HE. Also cleaned off valves found junk built up, tested unit. Unit now running complete cycle and working by design."
Andy H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Freezing on back walll and not making ice , replaced ice maker,water valve,and installed new kit adapter tested unit working properly"
Andy H.
MICROWAVE KITCHENAID KBMS1454RBL0 "Making noise, replaced motor and tested unit working properly"
Andy H.
DISHWASHER AMANA ADB1400AGW1 "Not dispensing jetdry, replaced dispenser and tested unit working properly . No leaks"
Andrew P.
DISHWASHER KITCHEN AID KUDS03CTBS0 Found link broken on dishwasher. Removed and replaced links on both sides of dishwasher. Checked terminal connection ok. Tested door and springs are ok.
Andrew P.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 User interface was not powering up. Removed touch panel and foun mules connector backed out. Reattached connector and UI powered up. Tested both ice and water fine.
Andrew P.
DISHWASHER KITCHENAID KUDE60FVSS3 "Ran diagnostics and there was no fault codes reset unit and it powered up and ran fine. Unit possibly has stuck key, dispenser is broke.
Andrew P.
DRYER WHIRLPOOL WGD7500GC0 Strike had collapsed on its self due to door not being in right position. Flared strike and adjusted door into correct position. Unit is functioning as designed.
Aaron B.
REFRIGERATOR BO KITCHEN AID KRMF706ESS00 Replaced the deli harness unit is ok at this time now
Aaron B.
FREEZER KITCHENAID KBSN608EPA01 "* checked the door gasket to the freezer the inner corner was ops a little , heated the gasket unit seals good now , also advised customer to be carful not to over stuff product past the shelf’s it could cause the door not to seal up correct , operations ok now at this time"
Aaron B.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Replace the evaporator fan motor for Mr. Aaron main and secondary control boards tested operations unit is working as designed now
Tyler F.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Customer stated that the filter housing is leaking. Checked and found failed seal in the filter head. Ordering part not in stock.; ordrng 1 W11346623 (FILTER HEAD)
Tyler F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Unit is not cooling after repair. Ordering main control user interface and power supply in stock.; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11089931 (panel-ui)
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Customer stated that the ice maker bin is still clumping. Found ice maker mold is leaking. Ordering ice maker in stock.; ordrng 1 W10882923 (icemaker)
Tyler F.
DISHWASHER WHIRLPOOL WDF518SAFM Customer stated that the unit would not stop at the rinse cycle. When testing unit now will not wash. Ordering main controls not in stock.; ordrng 1 W10875014 (cntrl-elec) and 1 W10875017 (cntrl-elec) and 1 WPW10567645 (motor-pump)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customer stated that ice maker is not working and bin is cracked. Ordering ice maker and bin not all in stock.; ordrng 1 WPW10300022 (icemaker) and 1 WPW10558423 (ice-contnr)
Tyler F.
RANGE WHIRLPOOL WFG525S0HZ1 Customer stated that the door hinge broke and door will not stay closed. Ordering hinge in stock. Need to get model and serial when I return door was held closed.; ordrng 1 WPW10299224 (hinge-door)
Timothy J.
REFRIGERATOR WHIRLPOOL WRX988SIBM "Customer states the unit stopped making ice. Checked for IM fault codes, found an E2(motor lost position). Ran a harvest test, IM failed. Door switches checks ok. Unit needs a new IM.; rqstng P&A on 1 WPW10764668 (ice maker)"
Timothy J.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Inspected unit and found the I’m bin is broken. Unit needs a new IM bin. Ordering ice bin.; rqstng P&A on 1 WPW10347093 (ice container)
Timothy J.
MICROWAVE KITCHENAID KOCE500ESS08 Consumer states the oven lights flicker when they are turned on or the door is open. Checked wiring diagram and found the power to the lights are connected to the Copernicus board and the other side is connected to Neutral. Unit needs a new Copernicus board.; rqstng P&A on 1 W11179310 (cntrl-elec)
Tyler F.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Customer stated that the filter housing is leaking. Checked and found failed seal in the filter head. Ordering part not in stock.; ordrng 1 W11346623 (FILTER HEAD)
Tyler F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Unit is not cooling after repair. Ordering main control user interface and power supply in stock.; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11089931 (panel-ui)
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Customer stated that the ice maker bin is still clumping. Found ice maker mold is leaking. Ordering ice maker in stock.; ordrng 1 W10882923 (icemaker)
William L.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Defrosted FF evap, Found evap defrost thermistor loose optimize location and tied down with a tie wrap as per service pointer c, S16360 instructions, cleaned powder off FF door gaskets, unit cooling at this time"
Tyler F.
DRYER WHIRLPOOL MGDX655DW Customer stated that the unit was making noise found nail in the blower wheel. Removed and reinstalled vent. Tested all works good at this time.