Local Reviews
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Aaron B.
REFRIGERATOR WHIRLPOOL KBFC42FTS04 "Freezer door gasket is ripped up and is icing up bad in the freezer; ordrng 1 LW10258747 (dor-fip ss)"
Andy H.
RESIDENTIAL REFR WHIRLPOOL WRS588FIHV00 "No ice and switches are bad one came apart, replaced icemaker and switches tested unit working properly"
Alejandro C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Found the unit compressor make noise check condenser and evaporator fan motor running normal, replace compressor and dryer charge refrigerant unit work normal"
Aaron B.
WASHER WHIRLPOOL WTW4955HW1 Unit drain line is leaking bad ordered parts ; ordrng 2 W10899966 (tub to pump hose)s and 1 W11244231 (DRAIN LINE ) and 1 WP353244 (pressure switch hose)
Alejandro C.
REFRIGERATOR GENERAL ELECTRIC GSH25JFXBCC "Found the unit not cooling compressor not running,replace compressor and charge refrigerant check condenser and evaporator fan motor running normal"
Aaron B.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Pulled the drawer control off found the wiring in the door Corroded harness is not usable now needs new door give estimate approval to Lowe’s; rqstng P&A on 1 W10815674 (dor-fip ss)
Aaron B.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Checked operations found that the unit was in defrost any more replace the wire harness and defrost control tested operations also found the fan motor wire harness for the icemaker was keeping the evaporator fan motor from running repositioned it. Tested operations unit is cooling correctly allow 24 hours for everything to work correct
Aaron B.
RANGE KITCHENAID KGSK901SSS03 Customer canceled at the door we are not a part of their extended service contract organization for homeowners warranty
Aaron B.
WASHER WHIRLPOOL WTW5000DW2 "Unit just hummus needs new main board and motor , and actuator , customer bought the unit from Cosco less than a week old customers going to get it replaced"
William L.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Disassembled unit found fill tube heater not plugged in completely , plugged in heater defrosted fill tube, tested ice maker fill functions, tested ok"
William L.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cx emptying full buckets of ice from door ice maker bin, Found no ice maker issues, unit producing ice in door, instructed cx not to completely empty door ice bin, tested fill tube heater, tested ok"
William L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced defrost thermistor With aluminum tape zip tie, replaced main control brd, defrosted evap, unit cooling at this time."
Tyler F.
DRYER WHIRLPOOL WGD7500GW0 Customer stated that the unit is not heating. Removed and replaced igniter tested all works good at this time.
Tyler F.
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM04 Customer stated that the ice maker is not working and the refrigerator side is not as cold. Found ice maker shut off. Cycled ice maker and adjusted temp controls all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Customer stated that the refer seems to not get as cold sometimes. Found diffuser was closed to refer compartment. Fixed and showed customer how set temps and adjust the diffuser. All,works good at this time."
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated that the refer is freezing everything. Found diffuser is stuck open. Removed and replaced diffuser tested all works good at this time. Not a recall different issue than last repair.
Tyler F.
WASHER WHIRLPOOL WTW8900BW0 Customer stated unit is going out of balance. Removed and replaced bearing kit and suspension. All works good at this time.
Tyler F.
COOKTOP KITCHENAID KCGS350ESS00 Dropped off grates
Tyler F.
REFRIGERATOR KITCHEN AID KRFC604FSS02 Customer stated that the filter needs to be removed and reinstalled to get water from dispenser. Installed a pressure regulator. Also had to pick up to couplers from Lowe’s. Tested all works good at this time.; used 1 W10786952 (VALVE) from stock
Tyler F.
COOKTOP KITCHENAID KCGS350ESS00 Dropped off grates
Timothy J.
OVEN WHIRLPOOL WOS72EC0HS Unit showing multiple 6-0(OVEN UI LOST COMM.) checked tech sheet and troubleshoot from it. Checked for continuity from the appliance manager board to the UI. Continuity checks ok. Found 14vdc to the UI from the appliance manager. The UI has been replaced. Replaced UI and appliance manager board after testing and finding no discrepancies and after checking for power to the unit and finding nothing unusual. Hertz value currently is correct. NOTE: home connected to a photovoltaic power source.
Timothy J.
MICROWAVE KITCHENAID KOCE500ESS08 Removed oven from wall. Replaced the appliance manager board. Tested unit. Lights not flickering. Unit checks ok.
Timothy J.
OVEN WHIRLPOOL WOC54EC7HS00 Removed oven from wall. Replaced UI and blower. Put unit back in wall. Tested unit. Unit operating as designed.
Steven W.
REFRIGERATOR KITCHENAID KRMF706ESS01 Ran diagnostics- ok. Found right RC door switch wire terminal loose. Recrimped terminal. Door switches are working properly. RC and FC doors are opening and closing properly at this time. Unit is cooling properly at this time. Complete.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Customer stated that the ice maker is making ice very slow. Ordering ice maker and harness in stock.; ordrng 1 W10838084 (harns-wire) and 1 WPW10300022 (icemaker)
Tyler F.
WASHER MAYTAG MVWB765FW3 Customer stated that the u it is making noise in the agitation cycle. Cycle tested unit and found rotor is loose. Fixed and tested again all works good at this time no noise.; ordrng 1 W11165546 (valve)
Rod H.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Returned to replace fill tube to icemaker with no issues. As designed op of icemaker will resume in 24-48 hrs.7/13/19 19:10: RO there 7/13 SAT, 19:05 to 19:05, Leaking from top of productConfirmed Leaking at icemaker feed tubeOrdering fill tube for icemaker; ordrng 1 67006317 (tube-wa"
Rod H.
COOKTOP KITCHENAID KCGS956ESS02 Center power burner clicks when a pan is placed on grate after ignition. Secondary mounting plate was not seated correctly. And ignitor seal was in backwards re adjusted and tested as designed.
Rod H.
REFRIGERATOR KITCHENAID KFXL25RYMS0 Ice chute seal came offConfirmed Reinstalled ice chute seal with no issuesAs designed op will return in 24-48 hours Paid trip/diagnostic fee only covered labor. 15 minutes.115.00 1674255337
Rod H.
WASHER WHIRLPOOL WTW57ESVW1 Trip only Claim rejected by Lowe’s.Phil at appliance Repair Specialists closed out on his end.
Raymond D.
DRYER WHIRLPOOL WGD49STBW2 "Replaced timer and tested, unit functions as designed."
Raymond D.
KITCHEN WHIRLPOOL WDF520PADM7 Replaced sump assembly. Tested unit. Unit functions as designed.
Rod H.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "No ice production and no delivery of ice through doorConfirmed Ice maker defective leaks through old lining. Causes bock of ice to be formed in bucket assembly, consequently breaking motor shaft for auger coupling.Order icemaker, motor and auger coupling.; rqstng P&A on 1 WPW10169511 (coupling) and 1 WPW10300022 (icemaker)"
Raymond D.
WASHER MAYTAG MHW3505FW01 "Upon arrival unit not draining. Found loose connection at drain pump. Secured and tested, unit functions as designed."
Raymond D.
WASHER MAYTAG MHW5500FW1 "Upon arrival cx states unit will run even after hours have passed, cx had fresh hold activated which could keep unit locked and tumble up to 12 hours. Instructed cx of use and care of unit and showed cx where to reference information in booklet."
Randy C.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Installed tape kit unit now working as designed. Advise customer issue persist he will need a new door. Unit working job complete
Randy C.
DRYER MAYTAG MGDC215EW2 Found timer not advancing. Removed and replaced timer. Tested now shutting off properly. Job complete.
Randy C.
DRYER WHIRLPOOL WGD70HEBW1 Cx had unit from 2013 with receipts for washer the receipts don’t match the unit they are for the washer. Reffered to store where she bought unit. Will need dryer repair kit on return visit. Did not quote.
Patrick C.
WASHER WHIRLPOOL WTW7500GC2 Customer getting LF error code. Check3d errors and found all three stored codes relating to inlet valve issues. Water doesn’t come in at all pressure is good at house. Needs new valve. Removed and replaced. Calibrated and ran auto test. All ops checked good
Raymond D.
WASHER MAYTAG MVWX655DW0 Upon arrival unit acting sporadic. Control dropping voltage output but has proper supply voltage. Continuous testing found control relays would stop after multiple actuations and render unit inop. Needs control.; rqstng P&A on 1 W10625696 (cntrl-elec)
Patrick C.
WASHER WHIRLPOOL WFW94HEAC0 Removed and replaced pump. Tested unit. All ops checked good
Patrick C.
DRYER WHIRLPOOL WGD5820SW0 Found theunit making noise. Heard the noise and it was the rollers. Removed and replaced kit. Tested unit. All ops ch3dked good ; used 1 4392065 (DRYER REPAIR KIT) from stock
Randy C.
WASHER WHIRLPOOL WFW85HEFW1 F3e1 water valve not allowing water in also found bad pressure sensor and pump. . Ordering multiple parts. Returning tomorrow am. ; ordrng 1 W10599356 (water inlet valve) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)
Patrick C.
REFRIGERATOR WHIRLPOOL ED5FVGXWS01 Found the unit not making ice. Checked out and found power to ice maker and no harvest. Removed and replaced ice maker. Tested unit. All ops checked good
Randy C.
WASHER WHIRLPOOL WTW4800BQ0 F7e1 f7e7. Found motor fault. Found unit won’t turn. Tub stuck. Found no obstruction when removing agitator seems ok spins ok . Will request for tub and gearcase rebuild will order a new motor as well not going to speeds properly. ; rqstng P&A on 1 W10554251 (spin basket) and 1 W10721967 (drive pulley) and 1 W11158830 (CAPACITOR ) and 1 W11255272 (GEARCASE ) and 1 WPW10677715 (drive motor)
Patrick C.
WASHER WHIRLPOOL WTW4816FW2 Rediagnosed the unit and found high resistance motor. Change with capacitor and still nothing. Power not being sent to the components. Ch3cked connections they seem to be good. Ordering harness and control ; ordrng 1 W10903237 (HARNESS ) and 1 W11170319 (cntrl-elec)
Michael M.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Cx states new unit stopped cooling.Interior lights work but no fans and no compressor engagement.Removed and replaced main control board W11174836Rebooted unit and compressor and fans now engage. Unit is now blowing cool air. Advised cx wait 24 hours for operating temps. Unit ops are normal at this time job complete
Patrick C.
N/A N/A ED22PWXAN11 Removed and replaced ice maker and now it cycles. But water not getting to the ice maker. Ch3cked fill tube it was good. Fill cup broke on ice maker and found fill tube not connected to the valve due to brittle tube breaking needs new parts ; rqstng P&A on 1 4317943 (icemaker only) and 1 W10823511 (tube-water) and 1 WP2196157 (fitting)
Patrick C.
WASHER WHIRLPOOL LSQ9010PG6 "Found he unit no spin or agitate. Ch3dked out and found coupling broken. Needs new one ; ordrng 1 285753A (coupling,motor)"
Michael M.
REFRIGERATOR MAYTAG MFI2568AES Removed and replaced ice maker W10583817Plugged u it back in and ice maker harvested and immediately filled. Ops as designed advised cx to wait 24 hours for ice production.Installed new water filter provided by cx. All ops are normal job complete
Lance V.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Fixed-found icemaker lever broken preventing ice maker from cycling correctly. replaced, water tested ok, set all temps to recommended, please allow up to 36hrs for ice production"
Lance V.
WASHER WHIRLPOOL WTW7500GC2 "Fixed-replaced water housing with valves, ran and tested No Leaks. Calibration passed, auto test passed. All checked ok. Unit is now fully functional."
Lance V.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Fixed-replaced icemaker and ice container, checked ok. Please allow up to 36hrs for ice production. All ops complete"
Lance V.
DRYER MAYTAG MEDX655DW1 "Fixed-found failed pulley, and belt.used dryer repair kit. Ran and tested unit is now fully functional, and not squeeling anymore. Also, request customer to look at dryer vent and clean. All checked ok.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Lance V.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Fixed-removed ice buildup from tube water causing icemaker not to fill. Cycled and tested ok, please allow 36hrs for ice production ."
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Unit not cooling in RC. I found frozen over RC evaporator. Per service pointer, unit needs evaporator cover and newly flashed main control ordered directly from manufacturer. This call falls under s-code s27311 that covers 2x labor. Removed and replaced cover and main control. I pushed evaporator lines back into cabinet, moved thermistor further down and zip tied, verified proper door sealing and verified proper closer operation. Tested unit. All tests good."
Michael M.
REFIRGERATOR WHIRLPOOL WRS315SDHZ02 Cx states unit made 6 cubes of ice and stopped working again.Tech found no ice in ice maker. Temps are good. Ice trays inside freezer are frozen solid. Jumped pins T&H and ice maker harvested but did not fill. Bad contact in ice maker head.Ordering ice maker assembly WPW10300022Return 7/22/19 7-10am requested; ordrng 1 WPW10300022 (icemaker)
Kevin M.
DISHWASHER KITCHENAID KDTE334GPS0 Door not staying closed during cycle. I found door latch spring was stuck in the open position and not allowing door to stay latched. Removed and replaced door latch. Tested unit. All tests good.
Michael M.
WASHER MAYTAG MHW6630HC0 25957 Sardinia Ct 91355Removed and replaced ACU W11322883Rebooted unit and now have power to console. Ran diagnostics and cleared faults. Ran auto service test and unit filled approx 30 percent up with water and then just stopped all operations. Ran drain cycle and emptied tub of water. Uninstalled ACU and verified all plugs are secured. Ran test again with same results. Defective control. Need to order new ACU W11322883Return 7/22/19; ordrng 1 W11322883 (cntrl-elec)
Kenneth M.
WASHER FRIGIDAIRE FFTW4120SW1 Installed hose and tested unit. Unit is now working properly. Customer approves function at this time n
Kenneth M.
RANGE KITCHENAID KSGG700ESS1 Customer was having issues with cooktop igniting. Found that customer had cleaned top and put the burner caps on the burner heads. Installed burner caps to the right burner heads and tested unit. Unit is working properly. Customer approves function at this time.
Lance V.
REFRIGERATOR FRIGIDAIRE FFHT2032TE1 Needs work- found faulty evaporator fan motor. 121.5v to motor and not working. Need to re route with parts; ordrng 1 242077705 (EVAPORATOR FAN MOTOR) and 1 242219302 (fan blade)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found mullein not installed on door at the top causing door not to close properly. Installed mullein onto door properly and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
RANGE WHIRLPOOL WFC150M0EB3 Found unit excessive cook times and not turning red hot. Found back right burner not heating at all due to it not plugged into receptical and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DRYER ROPER RED4516FW0 Found unit making a banging noise due to pebble getting stuck in front felt. Removed pebble and tested unit. Unit is now working properly. Customer approves function at this time.
Juan H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer stated that the ice maker tray broke off. Ordering ice maker and cover in stock.,after returning back to customer home with parts, install ice maker and front cover assembly,re tested unit all test passed, now unit is working as designed,job complete"
Jose H.
WASHER WHIRLPOOL NTW4516FW3 6615761867 customer number replaced main board with water valves ran test complete call
Jose H.
REFRIGERATOR WHIRLPOOL MFI2569VEM4 Frozen water line from ice maker defrosted completed call
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHT2032TP Unit is getting to cold then won’t cool at all. Defrost not working properly. Not defrosting out like it should. Ordering new defrost control. ; ordrng 1 242011007 (DEFROST ) and 1 242077705 (EVAP MOTOR )
Jose H.
MICROWAVE JENN-AIR JMV9169BAP Cancel at door unit was working
Jose H.
DRYER MAYTAG MGDB855DC4 Took machine apart and check for metal that could cut the clothes complete moletencall
Juan H.
DISHWASHER WHIRLPOOL WDF550SAFW "dishwasher washer not working light are stuck on and some of the bottom won’t respond,after inspecting unit and running diagnostics test,found that unit ui bottom are not responding check wire and all wire getting voltage are good,tried to get unit to go into diagnostics cycle test but will not respond,check control board everything look ok wire are good ,will have to replace ui control and control board ,order parts and will use parts as needed; ordrng 1 W10884509 (overlay) and 1 W10891575 (cntrl-elec) and 1 W10891576 (cntrl-elec) and 1 WPW10558071 (console)"
Jonathan C.
WASHER WHIRLPOOL WTW5000DW1 This is different problem lid lock broken replaced tested working to spec
Jose H.
RESIDENTIAL REFR WHIRLPOOL WRF535SMBM Water not going into ice maker needs part reschedule call; ordrng 1 W10884390 (icemaker) and 1 WPW10498976 (valve)
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed harness tested working to spec
Jonathan C.
COOK TOP JENN-AIR JIC4536XS00 Installed control board tested working to spec
Jose H.
M/W OTR WHIRLPOOL WMH32519HZ3 Inter lock did not come in and microwave now is not turning on ; ordrng 1 W11252186 (interlock) and 1 W11252187 (interlock) and 1 W11342846 (MAIN BOARD)
Jonathan C.
WASHER MAYTAG MVWX655DW0 Found control not responding to tests replaced tested working to spec
Jonathan C.
DRYER WHIRLPOOL WGD8000DW0 Found switch bad replaced tested working to spec
Jose H.
REFRIGERATOR KITCHENAID KBFS22EWWH5 Door seal letting warm in inside causing frost by door ; ordrng 1 W10443315 (gasket-fip)
Jonathan C.
KITCHEN WHIRLPOOL WDT975SAHZ0 Found inlet valve plugged replaced tested working to spec
Jose H.
DRYER WHIRLPOOL MLG2000AWW Baffle broke off need parts needs time to pull out unit ; ordrng 1 22001986 (baffle- dr)
Joe M.
WASHER ROPER RTW4516FW2 Tested unit in diagnostics mode unit came up with a faulty lid lock code. After replacing lid lock unit began to function as designed.
Jonathan C.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Found ICEMAKER jammed cleared tested working to spec
Joe M.
WASHER MAYTAG MVWX655DW1 Found unit has broken wires going to the motor. After replacing wire harness unit began to function as designed.
Joe M.
WASHER MAYTAG MVWB765FW0 Unit was leaking water out of the housing causing unit to over work start or motor causing it to breakdown. After replacing parts unit began to function as designed.
Joe M.
WASHER WHIRLPOOL WTW4816FW Unit will not rinse. On inspection found unit will not rinse due to the water valve being clogged by debris. After replacing water valve unit began to function as designed.
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 Low amp draw needs compressor ; ordrng 1 5304510213 (COMPRESSOR )
Joe M.
WASHER MAYTAG MVWB865GW0 Unit had a broken leg. Replaced leg and unit began to function as designed.; used 1 W10687506 (LEG) from stock
Joe M.
WASHER MAYTAG MVWC565FW1 Unit is shaking during spin cycle because the drain pump will not allow water to drain causing tub to be weighted and hit sides during spin. After replacing drain pump unit began to function as designed.; used 1 W10876600 (PUMP-WATER) from stock
Jim S.
STACKED UNIT FRIGIDAIRE FFLG3911QW1 The timer will beep at you when you try to start it. The door switch and the selector tested good. If problem reoccurs recommend door switch.
Joe M.
WASHER MAYTAG MVWC465HW2 Unit will not spin. On inspection found unit will not spin due to a faulty capacitor. After replacing capacitor unit began to function as designed.; used 1 W11162560 (CAPACITOR ) from stock
Jonathan C.
DISHWASHER WHIRLPOOL KDTE334GPS0 Installed panel screw broke for handle; ordrng 2 W10316572 (screw)s and 1 W11157086 (stud)
Jim S.
REFRIGERATOR KITCHENAID KRFC704FPS01 Replaced door. Unit tested ok
Jim S.
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced wash motor and slides. Unit tested ok
Jim S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 The freezer fan motor is noisy because of the the rear vent cover is vibrating. Reset the cover. Unit tested ok
Joe M.
WASHER MAYTAG MVWB835DW4 Unit is missing a leg. Ordering leg.; ordrng 1 WPW10687506 (leveling leg)
Joe M.
DRYER WHIRLPOOL WGD5620HW0 Unit is making noise when turned on. On inspection found unit has bad rollers. Ordering dryer repair kit.; ordrng 1 4392067 (dryer repair kit)
Jesus C.
DRYER WHIRLPOOL WED75HEFW0 Customer states that unit is taking to long to dry. Checked unit and it’s no longer heating. Removed top panel and disconnect unit. Removed ui panel and front panel. Checked components and found the thermal fuse bad. Replaced fuse and assembled unit. Plugged unit back in and tested. Unit is now working as design. ; used 1 W10909685 (THERMAL FUSE) from stock
Jesus C.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer states that unit is not dissolving soap. Checked unit and ran diagnostics. Found the valve not fully allowing water in. Turned water off and pulled unit out and removed valve and installed new. Assembled unit and retest. Unit is now working as design.
Jesus C.
OVEN JENN-AIR JJW2430DB01 Powered down unit and removed UI panel. Installed new UI and turned power back on. Set up display and tested. Unit is now working as design.
Jesus C.
DISHWASHER KITCHENAID KDTE334GPS0 Customer states that unit is leaking from bottom. Checked unit and first thing found was door not aligned properly hitting on the right side. Ran diagnostic and found error code. Also found the water valve closed and valve disconnect on unit. Turned water on and connected water valve. Allowed water to enter unit and found leaking from drain pump. Drain pump was not properly inserted. Removed water and readjust drain pump. Ran diagnostics again and passed. No leaks on unit and it’s now working as design. 5-1
Jim S.
WASHER WHIRLPOOL WFW72HEDW0 F3e1 F7E9 f9e1 f7e2The motor is receiving no power. The bearing for the basket is locking up and the F3 code is a faulty sensor; rqstng P&A on 1 W11031829 (cntrl-elec) and 1 W11106747 (bellow) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water) and 1 WPW10737541 (tub-outer)
Jesus C.
WASHER WHIRLPOOL MVWB765FW3 "Removed power for unit and removed agitator. Removed nut from basket and tilted unit back. Removed rotor,clutch and gearcase. Installed new gearcase and clutch assembly, Installed rotor and assembled unit. Raised top panel, removed ring tub and adjusted basket. Installed nut and assembled unit. Installed new agitator and also replaced the control board. Ran test 52 calibration test and auto test 51. Customer placed a load of laundry, waited for unit to agitated and no issues. Unit is working as design."
James M.
WASHER WHIRLPOOL WTW5000DW Unit has evidence of over soaping. Unit had smell from under cap and plate. Removed top and cleaned out buildup. Unit is working as intended and customer has been advised of use of afreash tablets. Reassembled unit and tested. Unit working as intended at this time.
Jim S.
RANGE WHIRLPOOL WFG540H0ES1 Spark module and harness; ordrng 1 W10906162 (harns-wire) and 1 WPW10475149 (module-spk)
James M.
DRYER MAYTAG MGDX655DW2 Found unit with shortened heat cycles. Checked vent and found clogged with lint in wall. Informed customer that they need a vent cleaning to get rid of clog. Customer approves.
James M.
DISHWASHER FRIGIDAIRE FFBD2412SS Replaced dispenser and tested unit. No leak from dispenser. Unit is working as intended at this time.
James M.
WASHER MAYTAG MVWB835DW "Customer stated unit not spinning properly. Found off balance error code. Checked suspension, good, auto test good. Ran manual spin and agitation tests. All good. Ran load size calibration and spoke to customer about off balance loads."
James M.
RANGE JENN-AIR JGS1450FS0 Found left front and rear burners running to low. Adjusted flames. Unit now working as intended.
James G.
REFRIGERATOR FRIGIDAIRE FFTR2021QS2 Defrosted evaporator and replaced control box
James M.
REFIRGERATOR WHIRLPOOL KRFC302ESS Customer stated ice maker leaking when in operation. Freezer ice in ice bin consistent with small water leak from water valve. Ordering new ice maker and water valve. ; ordrng 1 W10886931 (icemaker) and 1 WPW10420083 (valve)
James G.
RANGE FRIGIDAIRE FGGC3645QSD Found center burner igniter wire pinched under burner base. Rerouted wires and tested Tested ok
James G.
REFRIGERATOR GE PFE29PSDCSS "Replaced UI,sensor and fresh fanTested ok"
James G.
DISHWASHER KITCHEN AID KDTE254EBL2 "Found broken wire inside door where wires bend at bottom,repaired broken wire and tested Tested ok"
James G.
RANGE THERMADOR PRG484ECG/09 "Bad board , may require drilling burners ; ordrng 4 00189023 (TUBE )s and 4 00600607 (BASE)s and 1 00709786 (BOARD )"
James G.
WASHER MAYTAG MVWB765FW2 Replaced gearcase and ACUTested ok
James G.
DRYER MAYTAG MGDB835DC4 Bed motor ; ordrng 1 W11126010 (motor-drve) and 1 WP697772 (wheel)
Isidore A.
WASHER WHIRLPOOL WFW9700VW00 "Removed dryer, washer top panel and old pressure switch. Installed new pressure switch. Test washer operation ok at this time. Reinstalled dryer washer and dryer working as designed"
James G.
REFRIGERATOR WHIRLPOOL GFE29HMEEES Bad motor ; ordrng 1 WR60X29099 (FAN)
Isidore A.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Removed old water line and installed new water line per technical service pointer W10790000A kit W10786952 and PEX line 8212547RP. Test for leaks and operation ok at this time working as designed.
Irvin F.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Replaced heater. Installed rear panel and shelf’s. Powered 7nit, cycled on. All ops normal."
James G.
WASHER MAYTAG MVWB766FW1 F6/E2 ACU can’t hear ui; rqstng P&A on 1 W11135391 (UI) and 1 W11135392 (ACU)
James G.
REFRIGERATOR BO WHIRLPOOL WRF989SDAH02 All leds not working ; rqstng P&A on 1 W10695459 (module) and 1 W10695459 (module) and 1 WPW10306786 (invrtr-box)
Irvin F.
WASHER WHIRLPOOL WTW5000DW2 "F8/E1-LONG/NO FILL, Found no hot water to the washer. Washer set on hot wash, cause of issue. Turned on hot water calibration washer. Passed. Washer is operational. CX INSTRUCT HAVE FAUCET REPLACED, LEAKS WHEN ON."
Irvin F.
DRYER WHIRLPOOL WED7500GC0 Installed terminal block. Unable to test for operation. Cord is installed.
Irvin F.
MICROWAVE KITCHENAID KOCE500ESS06 "Removed power installed control board. Assembled unit ran test, passed. The unit will heat and operate when door is closed properly. All ops normal."
James G.
REFRIGERATOR GE PFE29PSDASS
Irvin F.
REFRIGERATOR FRIGIDAIRE LFFH17F3QWA "When opening the door can hear the odd noise. Said has since been gone. Opened the evap area to inspect. The only sound from the unit is the fan rotating. The air moving. When the unit is off, defrost mode, you can hear gurgling from the system NORMAL. the noise unable to duplicate. Unit is freezing and operating properly."
Irvin F.
KITCHEN WHIRLPOOL WFG505M0BS3 "Cx didn’t answer the door. Photo home. Did another call returned. Cx says the oven is tripping breaker on plugin. Checked the unit without power, all connections are solid. Checked outlet power is not solid. Polarized, but plugged in the oven the power went out plugged the unit into another outlet in a room PASSED THE )NIT IS FULLY OPERATIONAL. CX INSTRUCTGET AN ELECTRICTIAN TO CHECK THE OUTLET. THE OUTLET POWER IS.BAD."
Isidore A.
DISHWASHER KITCHENAID KUDE20IXSS6 Dave sr 7725381330Ordering fan vent assembly motor WPW10469575 and gasket WP8269259 new motor not correct issue with plug not fit; ordrng 1 WP8269259 (gasket) and 1 WPW10469575 (vent)
Hector Z.
DISHWASHER KITCHENAID KDPE234GPS0
Hector Z.
WASHER WHIRLPOOL WTW4816FW2 Washer been noisy during wash cycle. I checked the unit and found a loose agitator. Removed the agitator bolt and the whole agitator. Adjusted and tested ok.
Hector Z.
REFRIGERATOR WHIRLPOOL MRT118FFFH01 "gaps in between the cabinet, the liner and the door gasket on both compartments.Adjusted door gaskets and sealed the cabinet/liner gaps using Silicone Sealant (482338). Tested ok.; used 1 WP482338 (ADHESIVE) from stock"
Hector Z.
WASHER MAYTAG MVWB855DC3 "Washer not finishing the cycle. I set the unit in diagnostic and found a F3E2 code (Inlet water temperature fault), and F8E1 code (Long fill). Replaced fill valve (W11165546). Tested ok."
George Y.
DISHWASHER WHIRLPOOL WDTA50SAHW0 Installed panel tested checking ok customer concern on condensation in dishwasher found no jet dri customer instructed to used jet dri for better performance in dishwasher liner complete. No dents or dings cause by tech.
Irvin F.
WASHER MAYTAG MVWX655DW1 "Installed all parts. Removed failed latch used truck stock. Test for operation found the wash plate and hub failed splines worn. ; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate), used 1 W11307244 (LATCH) from stock"
George Y.
WASHER MAYTAG MVWB765FW0 Found washer working ok customer concern of some water left under washplate customer instruct unit will always have some standing water under washplate unit is functioning ok complete. No dents or dings cause by tech.
Irvin F.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "The frezer ice maker is leaking into the bucket, when filling. Cycled and confirmed replacing ice maker. ; ordrng 1 W10886939 (icemaker)"
George Y.
LAUNDRY MAYTAG MVWB835DW1 Spoke to techline cause file number for customer to call claim 7725375231.complete machine is functioning as design.
George Y.
RANGE WHIRLPOOL WEG745H0FS0 Installed part tested check out ok complete. No dents or dings cause by tech.
Hector Z.
DRYER WHIRLPOOL WGD4950HW0 Dryer not running. I checked the unit and found a broken door switch. Ordered switch and rescheduled.; ordrng 1 WPW10569603 (switch-dor)
Francisco S.
COOK TOP WHIRLPOOL KFGU766VSS "Checked unit found broken electrode/ igniter for center burnerand it is indeed no longer available. manufacturing"
Ethan S.
FREEZER WHIRLPOOL WRB322DMBM Customer stated unit was not cooling found wire harness to be bad replaced wire harness tested unit unit checks good with no issues job complete
Ethan S.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Upon arriving to the customers home customer stated ice was building up when she was using crushed ice or Chili’s and crushed ice will clog up unit every once in a while if door shoe gets stuck on ice cube in a form ice build up removed ice tested job complete
George Y.
REFRIGERATOR KITCHENAID KRFC300ESS01 Found refrigerator damper exexively loud need to replace ok to order part.; ordrng 1 WPW10594329 (control)
Ethan S.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Installed parts tested job complete
Ethan S.
DISHWASHER KITCHEN AID KDTE104ESS Replaced pump tested job complete
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Erick S.
WASHER MAYTAG MVWC565FW0 "CycEd unit and found it with shifter causing it not to fail in cycle. Accessed , tested, and found with bad trac on shifter. Replaced shifter. Retested it and unit passed all tests with no errors. Job complete ; used 1 W10913953 (ACTUATOR) from stock"
George Y.
REFRIGERATOR KITCHEN AID KSF26C4XYY03 Sr number 7725377380 phil to call marcone to get correct lines thanks.
Erick S.
REFRIGERATOR KITCHENAID KBFN502ESS02 Installed new cotrol. Set temp to correct settings. 7nt is cooling in both sections. Job complete
Enrique R.
REFRIGERATOR FRIGIDAIRE FGSC2335TF0 "Inspected Frigidaire refrigerator . Customer concerns , unit not cooling . Found shorted inverter . Installed new inverter . Compressor and fan motors are working correctly . No leaks ."
Francisco S.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Checked unit found defective water filter. Ordering part to complete repair.; ordrng 1 EDR1RXD1 (water filter)
Enrique R.
LAUNDRY MAYTAG MVWX655DW1 "Inspected Maytag washer . Customer concerns , unit not powering on . Shorted control board . Installed new control board . Performed calibration . Now all functions work as designed . No leaks ."
Erick S.
REFRIGERATOR BO ELECTROLUX EI23BC35KS "Unit has bad fan motor and door flap. Ice make sensor broken and will need to be replaced. Motor fai,in in causing failure code not to cool; ordrng 1 241509402 (motor) and 1 242100022 (module-dispenser) and 1 243297609 (ICE MAKER)"
Erick S.
DRIYER GE GFD49GRSKWW "Installed new parts. Retested it and it now cycles with no noise or errors, job complete"
Enrique R.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TSA Frigidaire microwave light won’t turn off when door is closed . Faulty switches . Installed 3 switches . Retested it . Now all functions work as designed .
Ethan S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Cx stated that the unit was not cool found evap fan to be bad needing to be replaced al so oerdering main board and ui; ordrng 1 W11036566 (motor-evap) and 1 W11089236 (cntrl-elec) and 1 W11130216 (cntrl-elec)
Enrique R.
MICROHOOD WHIRLPOOL WMH32519HB2 "Inspected whirlpool microwave . Customer concerns , unit works intermittently . Found the upper switch assembly was pushed in , therefore not starting cook cycle . I reinstalled the switch . Tested the microwave . All functions checked normal ."
Erick S.
DRYER MAYTAG MEDX655DW0 Customer stated when unit is placed on anything but low temp it will breaker; ordrng 1 279827 (motordryer) and 1 4392067 (dryer repair kit) and 1 W11230567 (swtch-temp) and 1 WP694089 (wheel)
Enrique R.
DRYER MAYTAG MEDB955FW1 "Inspected Maytag dryer . Customer concerns , unit works intermittently . Shuts off . In diagnostics found f3e2-from moisture sensor open . Installed new sensor . Retested it . All functions checked normal ."
Erick S.
VENTHOODS UNKNOWN WVI75UC6DS2 "Found control failing causing lights not to turn on and will need to be replaced,; ordrng 1 W11035084 (cntrl-elec)"
Erick S.
REFRIGERATOR FRIGIDAIRE FFFU14F2QW
Enrique R.
RESIDENTIAL REFR WHIRLPOOL WRX735SDBM02 Installed ice maker and container . All functions checked normal . No leaks .
Erick S.
RANGE WHIRLPOOL WFG550S0HZ1 Hinges order did not go through. Reordering ; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
David M.
WASHER WHIRLPOOL MVWC565FW1 Replaced drain pump is working properly now
Enrique R.
WASHER MAYTAG MVWB725BW0 "Inspected Maytag washer . Customer concerns , unit stops in rinse cycle , display UL and very loud during spin cycle . Defective bearings, leaking underneath . The stator got wet . Need bearings and stator .; ordrng 1 W10435302 (bearing) and 1 WPW10419333 (stator)"
David M.
WASHER WHIRLPOOL WTW4816FW2 Tested washer had. f8e1 e.c. Cleared e.c. Reason the drain hose they was plugged up
David M.
WASHER MAYTAG MVWB765FW3 F0e3 e.c. Over load they didn’t have enough water or a fast enough spin.
David M.
WASHER MAYTAG MVWC565FW1 Replaced drain pump is working properly. No leaks
Enrique R.
REFRIGERATOR FRIGIDAIRE LGHX2636TF5 Found auger motor drive bar got stripped . ; ordrng 2 241829001 (bar-drive)s
Darren A.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 "Updated fill tube to prevent dripping onto fan. Cycle tested unit, checked out good."
Enrique R.
LAUNDRY MAYTAG MVWX655DW0 Maytag washer . Found stripped washplate and hub assembly . Need both parts .; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Darren A.
DRYER - GAS GENERAL ELECTRIC GFD45GSSM0WW "Reconnected mister water line,cycle tested, checks out good."
David M.
RANGE KITCHENAID KFGD500ESS04 Tested as instructed by whirlpool. Tested igniters temp sensor and both ovens cycle got average temp of 346 at 350. he had me voltage into range no voltage drop. I need ignitors and safety valve ; ordrng 2 7431P053 (IGNITOR)s and 1 W10546238 (valve-gas)
Darren A.
WASHER MAYTAG MVWB835DW4 "RH struts sagging, replaced struts,cycle tested, checks out good."
David M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Looks like plastic in the ice. Need I’m; ordrng 1 243297609 (ICE MAKER)
Darren A.
DISHWASHER WHIRLPOOL WDT720PADW2 "Rack adjusters don’t hold position, new adjusters on all four corners rack is still falling off locks. Second time replacing adjusters. Multiple calls for same issue, no alternate parts for adjusters. No service pointers . Unit should be exchanged under multiple service trips."
Darren A.
DRYER WHIRLPOOL WED4850HW0 "Push to start knob seating too deep on shaft, adjusted knob and tested, checks out good."
Danny G.
REFRIGERATOR KITCHEN AID KRFC704FSS00 Unit is not cooling Found ref evap cover full of frost Used steam gun to defrost evap and drain in tube Replaced evap cover Program unit to defrost 8hrs Reinstall unit and power and unit started to cool Advised client to allow 24hrs for unit to reach proper temp
Danny G.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02
David M.
WASHER MAYTAG MVWC565FW0 In agitate it spin ajitator wouldn’t come out need that also; ordrng 1 W10821990 (agitator)
Danny G.
MICROWAVE KITCHENAID KBMC140HSS0
Danny G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Not washing the dishes Found motor not working Replaced and install sump assembly Ran a self test cycle and unit completed with no issues and no leaks Unit is working properly Advised client to clean dishwasher with afresh once a month
Danny G.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Ice maker is getting stuck Found faulty ice maker Replaced and install new ice maker Unit ran and filled up with water Advised client to allow 24hrs for unit to make a full bucket of ice
Darren A.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Unit is 41 degrees in each compartment, compressor running, no ice buildup. Ordered compressor and evaporators.; ordrng 1 W10865322 (evaporator) and 1 W11025999 (compressor) and 1 W11035643 (evaporator) and 1 W11109499 (drier-tube)"
Danny G.
REFRIGERATOR WHIRLPOOL WRS325SDHB02 Unit is building up frost inside freezer on side and top panels Found door gasket not sealing properly Used heat gun soften up door gasket Door is now sealing and closing properly
Darren A.
OVEN WHIRLPOOL WFG320M0BS3 Ordered insulation kit per service pointer W10917778.; ordrng 1 W11025151 (insulation)
Dane K.
REFRIG/SIDE-BY-S KITCHEN AID KRSF505ESS WPW10394053Upon arrival the filter housing would vibrate and shatter when water was being dispensed. Removed and replaced filter housing and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL ED2VHEXVQ01 Upon arrival the fresh side compartment was not cooling. Found evaporator fan motor not turning. Removed and replaced fan motor and tested unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL WTW6400SW2 Removed and replaced water valve and tested unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL WTW4955HW1 Upon arrival the unit was full of water and would not drain. Found 120 going to drain pump but drain pump would not activate. Removed and replaced drain pump and tested unit. Unit functions normal now
Dane K.
RANGE FRIGIDAIRE LGGF3046TF Upon arrival the unit would light on the middle burner. Found the igniter cracked. Removed and replaced igniter and tested unit. Unit functions normal now; used 1 316536623 (IGNITER ) from stock
Dane K.
DISHWASHER FRIGIDAIRE FFCD2413US Upon arrival the unit was not draining. Found the pump getting voltage but not draining. Removed and replaced pump and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE LGHX2636TF Upon arrival the auger inside the ice bucket bent and broke the ice bucket. Unit needs a new ice bucket assembly ; ordrng 1 5304504446 (ice container assembly)
Cruz B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ "Installed new parts (ss door, switch), water fill mold, Auger motor is working as well, cooling and temps are working as designed, cx ok repair. Send cx a survey please thanks."
Cruz B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Fixed for FTC- unit is making fill bins of ice, it’s not dispensing at dispenser, ice cube are getting stuck inside ice bin gears that causing ice cubes not to dispense, informed cx to removed stuck ice cubes inside gears, cx said they do that, cooling and temps are working fine, cx has pop look at SD-QuickPic, send cx a survey please thanks,"
Chris M.
DRIYER WHIRLPOOL WED4950HW0 Upon arrival I found dryer to be at also exhaust hose was rattling against the backside of the unit. Corrected both issues dryer is now sounds And is functioning as designed. Job completed
Chris M.
MICROWAVE GE JVM7195EK3ES pulled microwave down. So I could replace defective Megatron. Disassembled microwave removed and replaced parts.