Local Reviews
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Dane K.
MICROWAVE WHIRLPOOL WOC75EC0HS00 Installed control board and tested unit. Unit functions normal now
Erick S.
WASHER MAYTAG MVWB765FW
Dane K.
REFRIGERATOR GE GFE28GMKES Upon arrival the unit was not cooling. Found fan not turning. Unit needs new fan motor ; ordrng 1 WR60X26866 (FAN)
Dane K.
REFRIGERATOR KITCHEN AID KRMF706ESS Upon arrival the freezer lights would not come on in the lights were dim. Found the LED supply board had proper incoming voltage but not proper outgoing voltage. Unit needs new LED supplied work; ordrng 1 W10804160 (cntrl-elec)
Cesar H.
WASHER MAYTAG MVWB855DC3 Removed screw head with drill had to replace gear case and clutch unit tested good
Cesar H.
WASHER MAYTAG MVWX655DW1 Unit works fine
Cesar H.
WASHER MAYTAG MVWB835DW3 Replaced drive assembly unit tested good at this time
Cesar H.
FREEZER KITCHENAID KRMF706ESS01 Loose handle on freezer door unit tested good
Aaron B.
DISHWASHER KITCHENAID KDFE104DSS5 "Customer is having a suds issue, using cascade with Dawn soap , sudsing in the unit causes a white film on dishes , advised to use the finish and run hot water before turning on the unit , tested ok after operating normal now"
Aaron B.
WASHER AMANA NTW4516FW3 "Checked operations found unit feet was making unit off balanced and shaking , also did a customer instruct and proper operations and proper soap use ops normal now"
Cesar H.
OVEN WHIRLPOOL WEG730H0DS0 Replaced 2 harness and membrane unit still not powering up contacted tech line because wiring diagram has no info on it. Tech line was not able to provide any info inter as to power supply connections and voltage reading indicated presses of elimination rerouted for controls ; ordrng 1 W11050551 (cntrl-elec) and 1 WPW10603098 (cntrl-elec)
Cesar H.
DRIYER GE GTD33GASK0WW Failed door switch not closing causing unit not to run ; ordrng 1 WE4M415 (DOOR SWITCH)
Aaron B.
RANGE JENN-AIR JGRP548WP00 Left rear burner turned on withSr7724170686 I looked at service pointer saying replace with kit ordered parts ; ordrng 3 W10364850 (burnr-top)s and 1 WPW10160229 (cap-burner)
Aaron B.
OVEN JENN-AIR JJW2830DS02 Lower door inner door glass frameboth sides of the hinges ordered part; ordrng 1 WPW10214168 (nameplate) and 1 WPW10709147 (frame-glas)
Aaron B.
M/W OTR JENN-AIR JMV8208CS2 Customer not home but it needs interlock kit ordered part Open door close door still happening needs interlock kit ordered parts; ordrng 1 W11244490 (INTERLOCK KIT )
George Y.
WASHER MAYTAG MVWB835DW3 Installed parts tested check out ok complete. No dents or dings cause by tech.
James M.
WASHER MAYTAG MVWX655DW1 Installed new cntrl elect and calibrated unit. Unit is now functioning as intended. Customer approves
James M.
OVEN JENN-AIR JMC2430WS01 Replaced lamp and tested unit. Unit now working properly and customer approves.
Aaron B.
WASHER WHIRLPOOL WTW7300DW0 "Replaced the gear case and clutch asm , tested operations normal at this time"
Aaron B.
M/W OTR KITCHENAID KMHC319ESS3 "Checked operations unit was dead , checked outlet where the unit was plugged in , no power Customer checked all his breakers all the breakers were good advise customer to have his outlet looked at plug in the microwave to another outlet unit works as designed customers going to get their outlet checked and repaired"
Aaron B.
REFRIGERATOR WHIRLPOOL WRT519SZDW00 ", Checked operations found the fresh food section at 31°FTry to go into diagnostics with the unit, unit was not responding to go into diagnostics replace the main control board assembly and thermistor tested operations unit is working as designed now allow 48 hours for the unit to get back to normal temps"
Aaron B.
REFRIGERATOR WHIRLPOOL WRF560SMHB00 Replaced the fill tube asm and gasket cleared the icemaker tested ops normal now
Aaron B.
DRYER WHIRLPOOL WGD4815EW0 "Checked operations, unit not heating , tested found open thermal fuse , replaced tested operations normal advised customer to check vent to get optimal drying conditions ; used 1 WP3392519 (THERMAL FUSE) from stock"
James G.
WASHER BOSCH WAP24200UC Cleared drain holes in main gasket
Dane K.
WASHER WHIRLPOOL WTW8600YW1 Upon arrival the unit was extremely loud in the spin cycle and was leaking. Found unit with faulty bearing. Removed and replaced a bearing kit and tested unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL WTW4616FW2 Upon arrival the unit would not fill. Found the cold water still annoyed not opening. Removed and replaced water valve and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWC565FW On arrival the water dispenser was not operating. Removed and replaced water dispenser and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT1814TW Upon arrival the unit was not cooling. The evaporator fan motor shorted out and welded relay on control board. Removed and replaced control box assembly and fan motor and tested unit. Unit functions normal now
William L.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "replaced freezer door, found FF door hinge bent & door cam cracked. ordered hinge & gray closer.; ordrng 1 W10781835 (cam-door) and 1 W10823351 (hinge-door)"
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT1832TP On arrival the unit was not cooling. Found compressor short cycling. Found compressor short cycling because start device is sorted out. Start device sorted out due to massive cock roach infestation. Failure is environmental and caused by infestation and will not be covered by warranty. Please inform customer of COD charge is if they call back or we get a new dispatch
William L.
REFIRGERATOR WHIRLPOOL WRS321SDHZ00 "found crack at bottom of liner area , see pics, ordered a proxy kit.; ordrng 1 8201700 (repair kit)"
William L.
REFRIGERATOR KITCHEN AID KRFC704FSS00 "found filter housing leaking, ordered filter housing for unit.; ordrng 1 W10839501 (insulation) and 1 W10906054 (housing) and 1 W11189600 (filter bracket)"
Raymond H.
WASHER WHIRLPOOL WFW9351YW00 "Upon arrival unit leaking, Cx showed video, unit leaking from inside near middle, tubseal leaking. Tub covered but labor not.parts 130.16Labor 849.99 includes second man.sc 115Tax 9.76.Total 1104.91Cx paid 115 card. Declines repair at this time."
Raymond H.
DISHWASHER WHIRLPOOL MDB4949SDZ0 "Upon arrival door would not open or close. Found kick panel not secured and unit installed horribly causing leaks.leveled and installed unit properly, secured panel, tested unit. No more leaks and all installation issues rectified"
Raymond H.
WASHER WHIRLPOOL CAE2745FQ0 Replaced control latch and strike tested unit unit functions as designed
Dane K.
WASHER GE GTW485ASJWS Upon arrival th unit would not spin. Found the control faulty not sending signal to spin. Unit needs new control; rqstng P&A on 1 WH18X28174 (CONTROL)
Steven W.
REFRIGERATOR WHIRLPOOL WRS586FIEM01 Ran diagnostics. Found open bi- metal. Deiced evaporator. Replaced bi-metal. Ran diagnostics. Bi- metal is closing properly.. unit is cooling properly at this time. Advised customer to allow 24 hours before loading food. Complete.; used 1 WPW10225581 (BIMETL-DEF) from stock
Isidore A.
DRYER MAYTAG MGD8200FC0 "Found venting has restriction issues, customer advised to get vent cleaned by a professional"
William L.
OVEN WHIRLPOOL KEBC207KWH05 "removed unit from cabinet, called WP TL, found no voltage at transformer, ordered transformer for unit.; ordrng 1 WP9760587 (transformr)"
Isidore A.
WASHER WHIRLPOOL WGT4027HW0 Found wiring harness for washer pinched at top panel removed wire at pinched area checked for damage nothing found test washer operation ok
Patrick C.
WASHER WHIRLPOOL WTW5000DW1 "Found the customer having issues with the unit not washing. Checked errors and none stored. The center wash plate spun freely. Spines are rounded, needs new gear case and wash plate ; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase)"
Patrick C.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Found the unit having issues with a noise the evap in the fridge section is over frosted. Needs new fan and harness. Sensor repositioned, as well as liner tape to stop any potential air leaks. Gasket is ripping. Customer abuse not suspected. Led lights partially out. Freezer light out completely causing others to not work needs new led ; ordrng"
Jim S.
ICE MACHINE KITCHEN AID KUIC15PHZS0 No power to hot gas valve. Replaced control board
Isidore A.
COOKTOP KITCHENAID KECC667BBL02 Removed top panel and old right rear surface element installed new element test failed no codes test power out on t1 red white wire no power out ordering appliance manager W10920245; ordrng 1 W10920245 (cntrl-elec)
Jim S.
WASHER GE GFWR2700H1WW Installed new bellow. Ran unit to test for leaks. Unit tested ok
Jim S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF1 "Installed ice maker, fill valve, and fill hose. Unit tested ok"
Jim S.
WASHER GE GTW460ASJ7WW Lid lock failure. Replaced lid lock and cleared previous fault codes; used 1 WH01X27954 (LID LOCK) from stock
Jesus C.
MICROWAVE WHIRLPOOL WOC54EC7AS04 Pulled unit out and removed panels. Removed spring arm and ribbit. Installed new ribbit on arm and spring. Assembled unit and tested. Unit is now working as design.
Kevin M.
WASHER MAYTAG MVWB765FW0 Clothing stuck under agitator not allowing agitator to spin. I removed agitator and removed clothes. Reinstalled agitator. Tested unit. All tests good.
Jim S.
M/W OTR WHIRLPOOL WML75011HW1 Door plastics are cracking; ordrng 1 W11178521 (NAMEPLATE) and 1 W11206886 (DOOR)
Kenneth M.
WASHER MAYTAG MVWC416FW0 Installed motor and actuator and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on ora round unit caused b6 technician.
Cesar H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Found low flow of water to unit from supply instruct customer to contact plumber unit tested good
Jesus C.
DISHWASHER KITCHENAID KUDS30FXPA8 Customer states that unit leaks from underneath. Checked unit and ran diagnostics found several error codes. Removed kick plate and found the dishwasher slowly leaking from seal. Pressed down from top and it’s still slowly leaking. Ordered part10-1 Dispenser electrical problem6-6. Cool water6-1 Low water; schdld next appmnt for 2/12 TUE !
Cesar H.
DISHWASHER MAYTAG MDB4949SHZ0 Ran test mode on unit it started out ok then it froze and not responding to advancing test canceled pump did run entered test again unit stuck with all lights on determined control problem replaced control unit tested good
Kevin M.
DRYER WHIRLPOOL WGD75HEFW0 Unit not heating. I found that the plungers on gas valve are getting stuck open and getting stuck closed putting off a loud sound. Failed gas valve. Need to order part. ; ordrng 1 280119 (gas burner)
Tyler F.
DRYER MAYTAG MGDC215EW2 Customer stated that unit will not turn on again. Found open thermal fuse. Removed and replaced. Tested all works good at this time. Customer to clean vent before use so fuse does not blow again. Within 30 days no charge.; used 1 WP3392519 (THERMAL FUSE) from stock
Kevin M.
WASHER MAYTAG MVWC555DW0 "Removed and replaced washplate and basket hub. The washplate and hub are no longer stripped. When testing further, I found that there is also a communication issue between actuator and main control. Need to order main control and actuator. Might now need autho. ; rqstng P&A on 1 W10685236 (cntrl-elec) and 1 W10913953 (actuator)"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Found unit making very little ice. Water valve solenoid does not always open to fill ice maker. Ordering new water valve. Did not reschedule due to part availability.; ordrng 1 WPW10179146 (valve-inlt)
Hector Z.
RANGE WHIRLPOOL WFG505M0BW2 Replaced burner head caps. Tested ok.
Cesar H.
WASHER MAYTAG MVWB835DW1 Unit squealing during agitation and spin checked unit found dry seal on drive shaft this seal can not be greased it needs to be replaced seal is a part of the drive. Contacted tech line to see if there are any other solutions this would make the 3rd drive installed on this unit since purchased file # 7724131436. Contacted Lowe’s notified of work history instructed to get parts ordered ; ordrng 1 W10811956 (dRIVE assy)
Hector Z.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Fresh food evaporator iced up. On 06/15/18 I replaced the evaporator fan wire assembly and the evaporator cover recommended by the tech line SR#7722237263.Fresh food evaporator got iced up again, contacted tech line and he suggested to replace the evaporator cover, and the evaporator fan motor assembly. Advice the customer to unplug the refrigerator for 72 hours to defrosted. SR#7724131707. Allow (2) counts for this repair. Customer will call back when the refrigerator is defrosted.; ordrng 2 12990511 (screw)s and 1 W11033168 (harns-wire) and 1 W11211387 (EVAPORATOR COVER) and 1 WPW10248595 (control) and 1 WPW10389152 (support)"
Hector Z.
DRYER AMANA NED4655EW1 Timer not advancing. Replaced timer. Tested ok.
Hector Z.
WASHER MAYTAG MVWB765FW3 "Touched up scratch, (See picture). Tested ok."
Hector Z.
REFRIGERATOR KITCHEN AID KRMF706ESS00 "Replaced Power supply (WPW10624574), Main control (WPW10675033), and Pantry control (WPW10769076). Tested ok."
Raymond H.
WASHER MAYTAG MHW7000AW0 "Upon arrival cx staying unit Raking. Found seal spring loose. Secured spring and tested, unit bellow not draining in door sump due to lemon peels and celery stuck in drain passages. Warranty will not cover that type of complaint. Unit only will leak of cx doesn’t clean bellow."
Michael M.
WASHER MAYTAG MVWB865GW Faulty water valve and unit would not fill. Removed and replaced water housing and retested unit. Ran unit through auto service with cx present. Unit ops as designed with no issues job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "2/1/19 14:14: MM there 2/1 FRI, 13:27 to 14:13, Cx states unit made a loud banging noise and then stopped making ice.Agrees to service feeTech found freezer door had slight gap on left side letting moisture into freezer compartment. Removed ice build up and reset freezer door seal memoryUsed heat gun to remove all ice build up and reset freezer door seal.Used service test 56 found no faults stored, manually ran all fans, manually harvestedted ice maker with no issues, manually filled ice maker with service test. Ossue seems to be related to teams due to air leak. All ice maker functions op as designed at this time. Quoted Cx $100 labor.Collected $215 by card. Advised cx wait 24-48 hours for ice production and to call back if issues persist."
Michael M.
DRYER WHIRLPOOL WGD95HEXW0 Cx states unit makes a ticking soundTech found rollers growling.Removed top and front panel. Removed drumRemoved and replaced dryer repair kit. Found idler pulley spun off shaft.Used shop vac to remove all excess lint inside unit. Showed cx lint build up in exhaust and explained it needs to be cleaned to prevent fire hazard.Reinstalled all panels and retested unit. Ops as designed with no additional noises. Unit heats as intended job complete
Hector Z.
DISHWASHER KITCHENAID KDTE334DWH0 Dishwasher leaking. Checked unit and found worn out door gasket.; ordrng 1 W10300924V (door seal)
Michael M.
DISHWASHER IKEA IUD8500BX1 Cx states upper racks are damaged.Tech finds upper rack is off left rail and end cap on left rail is missingFound left rail cap in bottom of unit. Reinstalled left rail and end cap. Unit ops as designed tightened rail assemblies. Advised cx to use rinse aid unit ops as designed job complete
Hector Z.
DISHWASHER KITCHENAID KDTE204GPS0 Dishwasher not heating. Element and thermostat are good. Ordered control.; ordrng 1 W11305303 (CONTROL)
Irvin F.
WASHER MAYTAG MVWB765FW0 "CX says the washer is leaking. He led unit found the drain motor is leaking. The seal is weak. Replaced pump, ran test passed no leaks all ops normal."
Michael M.
REFRIGERATOR JENN-AIR JFI2089AEP Cx states unit worked fine for a little over a week then b fan freezer her vegetables againTech is unable to enter service test for unknown reason. Issue with sb mobile have no prior service history on unit.Calling techline for assistanceSR#Removed unit and accessed main control board. Open lead between j3 outside wires.Removed freezer door and removed rear panel. Ohmed out thermistor and it’s open.Found freezer thermistor open. WPLPart Number:12952005 $51.63 part is psp so office to contact cx when parts are available. ; ordrng 1 12952005 (harns-wire)
Michael M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cx had new door shipped to Cx homeBroken wires internally.Removed and replaced door. Found cut wires at hinge took quick picRemoved and replaced door. Booted up unit and water dispenser ops as designed. Ice maker auger motor now ops as designed. Advised wait 24 hrs for ice production. Job complete
Irvin F.
DISHWASHER GE GDF520PGJ6WW CX reports unit is leaking. The valves nylon was crossed stripped cause leaking. Replacing inlet valve. ; ordrng 1 WD15X24213 (VALVE)
Patrick C.
WASHER MAYTAG MHW3505FW1 Found the customer having leak issues. The spring for the bellow is really loose. Causing the bellow to rub wrong and now has a hole. Needs bellow and clip ; ordrng 1 W11106747 (bellow) and 1 W11266654 (CLIP)
James M.
MICROWAVE OVEN FRIGIDAIRE FFMV164LS Replaced tub table support and motor. Unit now functioning properly and no longer making unusual noise.
James M.
REFRIGERATOR FRIGIDAIRE FFTR1821TW Replaced control box and tested unit. Unit now operational and cooling. Instructed customer on allowing unit 24 hours to reach stabilized temps.
Tyler F.
RANGE WHIRLPOOL WFG320M0BS3 Customer stated that the door has a gap. Took apart door and fixed gap. Customer said unit is not level. Pulled out and installers did not line up anti tip bracket and just put unit on top of it. Customer to have installer come back and fix.
Tyler F.
DISHWASHER WHIRLPOOL JDB2150AWP Dropped off
Michael M.
DISHWASHER KITCHENAID KDTE204GPS0 Cx states unit just stopped working. UI is illuminated but unresponsive.Cx agreed to service e feeUI is unresponsive. Rebooted unit with no change. Removed door and removed and replaced control. Rebooted unit and all ops are now normal.Removed and replaced control W11305303 $192.81Labor $100 (quoted Cx $422.77)Cx at this point states tech needs to speak to husband via phone. Husband now states unit is under warranty and now states he spoke with ARS office who verified he is under extended 5 year warranty. SD Mobile is offline and showing no previous history for any calls.This appointment took place after business hours and tech was not able to reach anyone for confirmation. Tech did not collect any monies on this visit.Tech advised cx that if any balance remains then office will call to collect which the wife states she will cover on card if need be.
James M.
DISHWASHER FRIGIDAIRE FFCD2413US Found unit unable to power on. Checked voltage to outlet. Voltage good. Checked voltage to board good. It nothing coming off of board. Ordering new main board and control assembly. Parts out of stock. Office to schedule when parts are available. ; ordrng 1 5304517207 (CONTROL ASSEMBLY ) and 1 5304517215 (BOARD)
Cesar H.
WASHER WHIRLPOOL WTW7500GW2 Customer instruct no hot water to unit
James M.
WASHER FRIGIDAIRE FFLG3900UW Fund u it with stuck key on washer side control board. Ordeing new via shop. Will return 2-18 to install. ; schdld next appmnt for 2/18 MON !
Cesar H.
DRYER ELECTRIC MAYTAG MVWC415EW1 Found belt/ pulley cover rubbing on pulley do to a nut on pulley coming loose and allowing pulley to drop tighten and unit tested good
James G.
FREEZER WHIRLPOOL WRB322DMBM00 Reformed freezer gasket and removed all excess ice Tested ok
Jim S.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced control boards for the loos of cooling. Unit runs and cools now.The lights are not working in the fresh food section on the cavity only. The upper lights work.The light issue was deemed non repairable out of warranty by Whirlpool tech line. Will need to use the previous SR number.Lubed center mullion to help open and close better. Used the new board to program an8 hour defrost cycle and to turn on the mullionheater
Patrick C.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Removed and replaced user interface. Power supply, shaft and motor. Tested unit. All ops checked good"
Tyler F.
DRYER WHIRPOOL WGD9150WW1 Customer stated that unit is making noise. Found failed rollers ordering dryer repair kit out of stock on truck.; ordrng 1 4392067 (dryer repair kit)
Dane K.
MICROWAVE KITCHENAID KOCE500ESS05 Upon arrival the unit was not heating correctly. Found unit with loose connection at temperature sensor. Secured connection and tested unit. Unit functions normal now
Michael M.
WASHER WHIRLPOOL WTW4855HW1 "Cx states it made a loud bang and quit working.Tilted unit back and found belt had come off and was severely damaged. Removed lower cover and found pulley free spine. Needs gear case (tech forgot to bring with him) Needs cam assembly W10721967And belt W11239857Next available appointment is 2/19/19Cx has had unit less than 30 days. Tech called office to speak with Joel, was busy. Advised Joel would call tech backend never received call.Cx was instructed to call office and speak with Joel to request sooner service.; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (BELT)"
Patrick C.
DISHWASHER MAYTAG MDB4949SHB0 Removed and replaced control. Tested unit. All ops checked good
Tyler F.
REFRIGERATOR AMANA ASI2575GRB01 Customer stated that the 7nit is only giving crushed ice. Found the solenoid is not engaging to switch to cube. Ordering solenoid not in stock.; ordrng 1 WP2152713 (solenoid)
Jesus C.
WASHER WHIRLPOOL MLG2000AWW "Customer states that unit is leaking water. Checked unit and removed from and back panel. Inspected hoses, bellow, drain pump and drain hose. Found the drain hose to far in that unit could of been syphoning. Ran several cycle and unit is working as design.17608620046Office collected service call $125.00"
Jesus C.
WASHER WHIRLPOOL WTW5000DW1 Unplugged unit and removed UI panel. Removed control and installed new control. Assembled unit and calibrated. Ran diagnostics and passed. Unit is now working as design.
Jesus C.
DRYER WHIRLPOOL WED5000DW2 Customer states that unit is not drying. Checked unit and found the vent clogged. Unit is not heating. Removed back cover and found the thermal fuse bad due to poor ventilation. Replaced thermal fuse and assembled unit. Ran unit without vent hooked up and tested. Unit is now working as design.; used 1 WP3392519 (THERMAL FUSE) from stock
Steven W.
WASHER WHIRLPOOL WFW75HEFW0 "Replaced water level switch. Cleaned plugged air trap hose. Ran diagnostics. Had f3e1 error code. Cleared error code. Ran quick test cycle. Fills, washes, drains, rinses, & spins properly. Instructed customer to use less detergent, bo powder, clear hair from door bottom. Complete."
Steven W.
DISHWASHER WHIRLPOOL WDP370PAHW0 "Ran diagnostics. Had 4-3 error code. Found motor overheating, wash motor mount broken. Replaced pump/ motor assembly. Ran test cycle. Fills, washes, drains, rinses,& dries properly. Advised customer to use rinse aid for proper drying. Complete."
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFET1022QW Installed motor. Damper and ducting. Tested unit. Unit is now working properly. Customer approves function at this time
Kenneth M.
UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWC Found unit not cooling due to bad thermostat. Replaced thermostat and tested unit and found compressor not clicking on. Replaced starter and tested unit. Unit is now working properly. Customer approves function at this time.
Jesus C.
OVEN WHIRLPOOL JJW9627DDB Trade partners Jenn-AirBridgetSr#7723793273
Aaron B.
WASHER WHIRLPOOL WTW7000DW3 "Replaced the housing and valve , tested operations normal at this time"
Aaron B.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Replaced control box assembly and everything tested operations unit is working as designed as of right now did advise the customer having the unit outside anything below 55° outside because the unit not to freeze up really well because of out door ambient temperatures being too low out of the range that the unit is meant to run at
Irvin F.
WASHER WHIRLPOOL LSB6000PQ2 "Timer not properly synced. Starting a cycle unit will begin a spin. Removed the timer knob, and reset properly onto timer. Test for operation, passed. Fills in correct positions, timer properly synced. Observed fill spin and drain. The unit is operating properly. All functions normal."
George Y.
DISHWASHER WHIRLPOOL WDT720PADM2 Installed part tested check out ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Found refrigerator fresh food area not getting cold found bad motor fan replaced retested check out ok complete. No dents or dings cause by tech.
Irvin F.
WASHER WHIRLPOOL WFW9200SQ02 "CX says unit is draining slowly. Found F21-long drain. The pump trap is clear, water is moving but slowly. Pump is failing. Installed replacement. Test passed water evacuates properly. ; used 1 280187 (PUMP-WATER) from stock"
Kenneth M.
FREEZER KITCHENAID KFIS20XVBL8 Found unit leaking water from water filter housing. Found housing not fully sealed leaking in air causing a small constant drip. Ordering new housing. Rescheduled customer for Tuesday 2-12-19; ordrng 1 W10753488 (reservoir)
Irvin F.
DRYER WHIRLPOOL WED72HEDW0 "The unit is not operating found failed thermostat. Replaced thermostat, and fixed thermo assembled unit ran test, passed heating and rotating."
Dane K.
WASHER WHIRLPOOL WTW7000DW3 Removed and replace console and control and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWC565FW0 Upon arrival unit was giving you pressure system fault code and only the drain pump. Removed and replaced control board and tested unit. Unit functions normal now
Kenneth M.
WASHER WHIRLPOOL MVWX655DW0 Installed housing and lid lock. Tested unit. Unit is now working properly. Customer approves function at this time.
Irvin F.
WASHER GE WSLS1500H2WW "CX says the unit is not spinning. Attempt spin test, failed unit drains buzzing when trying to spin. Replacing clutch. ; ordrng 1 WH05X20533 (CLUTCH)"
Kenneth M.
WASHER CROSLEY CAW8350EW1 Installed suspension cam and shield. Tested unit. Unit is now working properly. Customer approves function at this time.
Irvin F.
DRYER MAYTAG MEDC465HW0 Installed timer. During power cord install found bad terminal block. Was able to test unit no heat element all thermostats check good. The motor is causing no heat. Replacing motor and terminal block. ; ordrng 1 279393 (screw) and 1 279827 (motor!dryer)
James M.
DISHWASHER WHIRLPOOL WDT920SADM2 Installed for the parts and tested unit unit now functioning as intended. No leaks and heAter working as intended. Collected remaining balance of 105.00 for labor.
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 The suspension rods are weak. Causing the splutch to press into gearcase. Gearcase is making a bad noise. Ordering parts. ; ordrng 1 W10721967 (drive pulley) and 1 W10780045 (suspension) and 1 W11255272 (GEAR CASE)
Kenneth M.
MICROWAVE WHIRLPOOL WMH53520CS5 Found unit with open close door error code. Not registering open closed door. Ordering new interlock kit. Did not reschedule due to part Availability ; ordrng 1 W11244490 (INTERLOCK)
James M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ Unit has broken mullin rail on fridge compartment and icemaker with non responsive shutoff arm. Ordering new mullein and ice maker will return 2-13 to install. ; ordrng 1 W10884390 (icemaker) and 1 WP12722803W (rail-mulln)
Dane K.
WASHER GE GTW485ASJWS Upon arrival th unit was leaking. Found water valve leaking. Unit needs new valve.; ordrng 1 WH13X24386 (VALVE)
Steven W.
DISHWASHER WHIRLPOOL WDT720PADM0 Not home left card. Customer is home. Won’t go into diagnostics. Had f2e2 on display. Found control panel shorted by customer using DW without the door seal. Needs control panel assembly. EST 428.84. Labor 85.00. Customer declined repair. Complete.
Erick S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Found unit leaking at filter housing, housing is leaking by water tube and will need to be repalced; ordrng 1 W11194438 (HOUSING)"
Steven W.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Ran diagnostics. Had 8-2 error code. Found drain motor harness plug loose. Recrimped plug. Cleared error code. Fills, washes, drains, rinses, & dries properly. Complete."
Erick S.
DRYER AMANA NGD4655EW2 "Found unit with bad thermal fuse causing it not to heat. Replaced fuse. Retested it and it now cycles and heats, job complete ; used 1 WP3392519 (THERMAL FUSE) from stock"
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found door switch stuck. Needs door switch. FC gasket is ok. Instructed customer to make sure door is closed properly.; ordrng 1 WP12466115SP (light switch)
Kevin M.
BUILT IN MICRO KITCHENAID KEMS308SSS00 Estimate: trip $115.00 labor $187.92 remove unit from wall $50.00 parts $344.92 tax $25.87 total $723.71. Microwave is not heating. Magnetron is not coming on. Removed and replaced magnetron and inverter. Tested unit. All tests good.
Steven W.
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Found FC gasket not sealing upper right corner. Magnet missing in gasket area. New FC door with FIP gasket replaced 11/09/18. Needs FC door gasket. 2 count job. Allow extra time. Pending authorization.; rqstng P&A on 1 WPW10355585 (gasket-fip)
Kevin M.
M/W OTR WHIRLPOOL WMH31017HS0 Bottom light is not lighting. I found that the board was sending constant voltage to bulb causing it to over heat and pop. Removed and replaced main control and bulb. Tested unit. All tests good.
Steven W.
WASHER WHIRLPOOL WET4027HW0 "Vacant unit. Contractors only available 7A-4P Mon-Friday. Reschedule. Received 1 pump, 1 actuator.; schdld next appmnt for 2/14 THU !"
Tyler F.
DRYER MAYTAG MGDC215EW2 Customer stated that the unit will not start and timer is not advancing. Removed and replaced timer start switch and motor. Tested all works good at this time. Whirlpool covered parts and labor.
Steven W.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Found left front leg missing, bracket bent, blue wire in left RC door broken. Needs Left RC door, door UI, trim, ice maker, leg, bracket. 3 count job. Allow 2 hours.; rqstng P&A on 1 W10846099 (leveler) and 1 W10849516 (dor-fip) and 1 W10908391 (icemaker) and 1 W11039890 (cntrl-elec) and 1 W11084045 (roller-cab) and 1 W11222983 (TRIM) and 1 W11230096 (FILL TUBE)"
Tyler F.
DISHWASHER KITCHEN AID KDTE334GPS0 Customer stated that the unit is not draining. Removed pump and found debris. Reinstalled and tested all works good at this time.
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed new parts on unit. Retested it and passed all tests with no errors. Job complete
Erick S.
RANGE WHIRLPOOL WCG97US0HS00 Customer states is still leaking gas. Cannot pin lint but can smell hints of it. Unit will need new regulator and tubing replaced. Cook top will also need to uninstall; ordrng 1 W10566296 (tubing-gas) and 1 W10566299 (tubing-gas) and 1 W10594395 (manifold) and 1 W11087445 (regulator)
Erick S.
ICEMAKER KITCHENAID KUIP15PRXX2 Installed new thermistor. Retested it snd it passed all tests. Job comp
Erick S.
DRIYER MAYTAG MGDX655DW Called techline and spoke with Kurt. We diagnosed unit together snd came to the conclusion to repalce both start snd door switch button. We are not losing voltage we are losing continuously being able to run motor. States to replace start and scoot switchKurt- file number 7724132350.; ordrng 1 WPW10563095 (relay-pts) and 1 WPW10569603 (switch-dor) and 1 WPW10642928 (timer)
Erick S.
REFRIGERATOR FRIGIDAIRE LFTR1832TF "Installed new parts on unit, retested it and it passed all testswith no errors, job comp"
Tyler F.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer stated that unit will not power on. Found power to control but no voltage out. Removed and replaced board and user interface tested all works good at this time.
Tyler F.
M/W OTR KITCHENAID KHHC2090SSS0 Customer stated that the microwave is turning on and off the fan and screen goes on and off. Quoted customer to replace the door. Customer declined and paid service call.
Tyler F.
WASHER MAYTAG MVWC425BW0 Customer stated that unit shakes. Removed and replaced suspension rods tested all works good at this time.
Jim S.
DRIYER MAYTAG MGDB765FC0 Replaced motor Nd blower. Leveled unit. All test ok
James G.
REFIRGERATOR FRIGIDAIRE FFTR1814QW4A Replaced listed part Tested ok !!!!!!!!PLEASE MAIL RECEIPT TO CUSTOMER!!!!!!!!!!!!!!
Tyler F.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the temp in the refer is not holding unless he puts down to 33. Ordering control and display. Also when last tech added per magnum to the ice box he took the gasket off back wall. Ordering adaptor kit not in stock.; ordrng 1 W10894103 (cntrl-elec) and 1 W11126056 (adapter) and 1 WPW10675033 (cntrl-elec)
Irvin F.
WASH/DRY COMBO GE GUD27ESSMWW The dryer will start but when you release the start button the unit won’t run. Have to keep the start button pushed. Inlet valve is leaking into the unit in standby. ; ordrng 1 WE04X22654 (timer) and 1 WH13X27314 (VALVE)
James G.
FREEZER MAYTAG MBL2258XES4 Cleared drain and properly installed p-trapTested ok Customer indicating that unit was just serviced a week ago by ARS
Irvin F.
DISHWASHER KITCHENAID KDTE254ESS3 CX says detergent is not dissolving. Found the diverter is not operating properly. The home position is lost. Replacing sump main control. ; ordrng 1 W10648041 (valve-inlt) and 1 W11173661 (CONTROL) and 1 W11174868 (SUMP)
James G.
DRYER GE GTD42GASJ2WW "Repaired burnt wire end at t-stat, then retested Tested ok"
Irvin F.
DISHWASHER GE GSD3300K00BB Unit NOT ready for service????reschedule for CX to clear out. ; saved tckt
William L.
RANGE WHIRLPOOL JDR8895AAB "replaced upper & lower oven high limit switches, able to use clean oven functions"
Jim S.
REFRIGERATOR KITCHENAID KRFF507ESS01 Given authorization from whirlpool Kiuy200dpl1; ordrng 1 212643 (sealer-gum) and 1 W10501260 (cover-evap) and 1 W10760369 (air-tower)
William L.
DRYER MAYTAG MED5500FW2 "Remove motor with seized blower wheel on spindle, replaced blower wheel & motor, reassembled unit, tested dryer function, unit operating as desiged"
Jim S.
REFRIGERATOR KITCHENAID KRMF706EBS01 Alive chatter and frost in the freezer; ordrng 1 W10276792 (reservoir) and 1 W10786952 (valve) and 1 W10864519 (adapter)
Kevin M.
DRYER WHIRLPOOL WGD8500DC4 Unit not heating. I found voltage to gas coils but coils not responding. Failed gas coils. Removed and replaced gas coils. Tested unit. All tests good.
James G.
REFRIG/SIDE-BY-S KITCHEN AID KRSF505ESS00 Motor not running Reschedule for tomorrow Call 30 minutes ahead ; rqstng P&A on 1 W11036566 (motor-evap)
Hector Z.
WASHER WHIRLPOOL WFW8740DW0 "Washer leaving soaking wet clothes in the end of the cycle. Set unit in diagnostic and found no error code. Ran a quick diagnostic test and it pass, washer picking up top speed. Also ran a short cycle with a load, it don't pass, looks like the control is sensing some type of unbalance condition and got stuck on the 8 minute count tumble back and forward, also cracked door bellow. Ordered parts and rescheduled. Allow (3) counts for this repair.; ordrng 1 W11029840 (cntrl-elec), 223.26, 1 W11106747 (bellow), 85.95"
William L.
WASHER WHIRLPOOL WTW8900BC0 "Replaced bearing with bearing kit, was unable to remove tub assy without damage, ordered tub & hub assy.; ordrng 1 W10549509 (basket) and 1 W10820039 (hub)"
George Y.
WASHER WHIRLPOOL MVWB766FW1 Found washer working ok customer concern on tub movement side to side customer instruct need to make sure have even load retested check out ok complete. No dents or dings cause by tech.
Patrick C.
OVEN KITCHENAID KOSE507EBL00 "Removed and replaced fan, control and sensor. Tested unit. All ops checked good"
Dane K.
OVEN KITCHENAID KOSE507EBL00 Bonner rival the unit was not put in correctly. Found a loose connection at the temperature sensor. Secured connection and tested unit. Unit functions normal now are you good
James G.
WASHER KENMORE 110.275426 I no charged this call due unit working customer will call back when problems comes back
James G.
M/W OTR KITCHENAID KMHS120ESS2 Replaced listed parts Tested ok
Cesar H.
M/W OTR WHIRLPOOL WMH32519HZ3 Replaced control tested good
George Y.
REFIRGERATOR FRIGIDAIRE DGHF2360PF Found refrigerator not making ice fill tube plug need to replace air handler and ice maker ok to order part.; ordrng 1 243297606 (ice maker) and 1 tel:5303918784 (AIRHANDLER)
James G.
WASHER WHIRLPOOL WTW8500DC2 Replaced listed parts due to multiple fault codes Tested ok
Erick S.
WASHER AMANA NTW4516FW2 Unit is getting voltage to control but control is not sending. Unit has bad control and will need to be repalced; schdld next appmnt for 2/9 SAT !
Tyler F.
RANGE WHIRLPOOL KDRP467KSS09 Customer stated that the unit started to smoke and lost power. Main control has shorted out. Main control has been discontinued part number WP8302210. Unit is unrepairable.
Kenneth M.
WASHER MAYTAG MHW8000AW0 Found unit it’s a long fill not properly sending water where it needs to go. Not dispensing detergent. Ordering new dispenser and switch. Did not reschedule due to part availability ; ordrng 1 W10842325 (dispenser) and 1 WPW10352973 (switch-dis)
Kevin M.
WASHER WHIRLPOOL MVWB765FW1 Took pic of pop. Unit not starting. I found that the control is not seeing that the lid is shut. I found that the lid lock can’t see magnet in lid. Removed and replaced lid assy. Tested unit. All tests good.
James M.
DRYER MAYTAG MGDX655DW2 Customer requested unit inspection. Door latch hard to close. Adjusted door latch and door now closes properly . Unit is working properly.
James G.
REFRIGERATOR WHIRLPOOL WRX988SIBW00 Ice maker leaking ; rqstng P&A on 1 WPW10764668 (ice maker)
George Y.
DRYER WHIRLPOOL MED8766FWO Found dryer working ok customer concern exexively loud ran thrue cycle test ok customer instruct unit sounds perfectly good complete. No dents or dings cause by tech.
William L.
WASHER WHIRLPOOL WFW75HEFW0 "Called Vonnie , job pending approval for outer tub assy,, Found bolt theads seizd, unable to remove broken off bolt theads in spindle.; saved tckt , states that autho needed"
Raymond H.
OVEN KITCHENAID KODC304ESS00 "Replaced control. Tested, unit functions as designed. Collected 369.99 card"
Raymond H.
WASHER MAYTAG MVWB835DW3 "Upon arrival cx stated unit wouldn’t unlock. Tested and found loose connection at main control for lid lock. Secured pin and tested, unit functions as designed."
Hector Z.
REFRIGERATOR WHIRLPOOL WSF26C2EXW01 Refrigerator not making ice or dispensing water. Checked unit and found iced up water reservoir. Suggested to the customer to unplug the refrigerator to allow reservoir to defrost.
Hector Z.
MICROWAVE KITCHENAID KEMS378SSS05 Customer canceled the call by phone. They will call back if they still need service.
Raymond H.
REFRIGERATOR KITCHEN AID KRFC704FSS00 "Arrive on site with RJ. Unit disassembled. Found cap tube iced over but no frost pattern. Contacted Scott SR 7724136763 and discussed, without having special tools for this specific unit was instructed to tap into system with fresh gauges that are oil free and verify pressure. Also need watt meter to test draw of compressor. Send ticket to AP.; saved tckt"
Hector Z.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced damper assembly. Tested ok.
Patrick C.
DISHWASHER AMANA ADB1400AGS1 Founded the customer having issues with the units dispenser not dispensing the rinse aid. It has been full almost a year. Needs new dispenser. Drying ops checked good ; ordrng 1 WPW10428217 (dispenser)
George Y.
RANGE MAYTAG MGR6600FZ0 Found range broil taking a long time to light reposition igniter. Retested check out ok complete. No dents or dings cause by tech.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Unit not making ice. Found unit with an E2 error indicating ice maker lost position. Replaced ice maker and water valve and tested unit. Unit is working properly. Quoted customer $275 and customer approved repair. Collected via check #523
George Y.
REFIRGERATOR FRIGIDAIRE FFHT2021TW0 Found refrigerator fresh food not getting cold found bad evap motor need to replace ok to order part.; ordrng 1 242077702 (motor)
Kenneth M.
WASHER MAYTAG MVWB725BW0 "Installed washer hub, suspension and bearing. Tested unit. Unit is now working properly. Customer approves function at this time. Collected $180 via check #113"
Hector Z.
REFRIGERATOR JENN-AIR JFX2897DRP02 LED light not working. Ordered and rescheduled. Customer requesting morning service.; ordrng 3 W11126053 (module)s and 1 W11228131 (LED LIGHT WITH HARNESS )
Steven W.
WASHER WHIRLPOOL WFW8540FW1 "Ran diagnostics. Had f9e1 error code. Cleared error code. Found pump filter clogged with lint. Cleaned filter. Ran quick test cycle. Fills, washes, drains, rinses,& spins properly. Advised customer NOT to wash rugs. Complete."
Hector Z.
WASHER WHIRLPOOL WFW92HEFC "Front load washer, door is locked and drain pump is activated. Washer is located in a closet with the dryer sitting on top. Two men job. Send a helper. Allow (2) counts for this repair. Unable to get serial number due to door is locked.; ordrng 1 W11044559 (hose) and 1 WPW10448876 (switch-wl)"
James G.
DRYER WHIRLPOOL WED4815EW1 "Replaced listed part, vent is restricted, advised customer ; used 1 3392519 ("
George Y.
REFRIGERATOR FRIGIDAIRE FFTR1821TW Found refrigerator compressor nocking at times need to replace ok to order part. Need a seal tech.; ordrng 1 tel:5303918659 (COMPRESSOR)
William L.
DRYER MAYTAG MEDC215EW1 "Replaced start relay, ran timed dry cycle, unit operating as designed."
Erick S.
DRIYER MAYTAG MEDC215EW Found unit with open cut off causing unit not tot heat. Replaced fuse. Retested it and it snow cycling and heating. Job complete ; used 1 279816 (THERMAL CUT OFF HI) from stock
Erick S.
WASHER GE GFW450SSMWW Cycled unit and found error. Accesed unIt snd found damper not securing in causing off balance error. Replaced damper. Retested and it passed all tests with no errors. Job complete ; used 1 WH01X20826 (DAMPER) from stock
Steven W.
WASHER MAYTAG MVWB855DC3 "Ran diagnostics. Has f6e2 error code. Reseated UI cable. Still has error code after clearing it, won’t go into test cycle. Communication error between UI and control. Needs console. Ordering control just in case.; ordrng 1 W11112662 (console) and 1 W11171748 (CONTROL, MAIN)"
Michael M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cx states wires are coming out from under unit and shelf is cracked.Tech found ground wires near filter housing were partially exposed, removed lower panel and placed ground wires out of sight no damage to wiring found. Cx had whirlpool ship them a pantry door shelf which tech replaced. All ops are normal job complete"
Michael M.
DRYER MAYTAG MGDB835DW4 Cx states unit stopped mid cycle and was not able to get unit going again.Tech finds unit starts as designed Cx is pressing button too hard. Tech noticed dryer exhaust vent is approx 30’ long with approx 8 90° turns. Unit is heating as designed but pushing too far of an exhaust vent.Needs vent serviced / cleaned and shortened accordinglyQuick pics taken of vent set up.Unit ops are normal and heating as designed. Explained to cx vent needs to be serviced and shortened unit ops are normal job complete
Michael M.
REFIRGERATOR JENN-AIR JCB2388GTW Cx states freezer has ice forming on bottomAgrees to service feeTech finds all temps normal no ice build up on evap. Found freezer evap drain clogged causing ice build up. Quoted $250 laborUsed steamer to remove all ice build and snake drain with 1/4” poly line. Drains as intended now. Unit ops are normal job complete collected $365 by check
Steven W.
REFRIGERATOR KITCHENAID KRFF305EBS00 Found plugged filter. Installed bypass cap. Cycled ice maker. Found frozen fill tube. Needs fill valve. 2 count job. Customer to purchase new filter.; ordrng 1 WPW10420083 (valve)
Steven W.
REFRIGERATOR KITCHENAID KBFC42FTS03 "Found power to inverter, compressor not running. Compressor OHMs out ok.. needs inverter box, RC gaskets worn EST 1027.23 labor 325.00 With RC gaskets, . 2 count job. Allow extra time. EST 503.19. 125.00 labor inverter only.; ordrng 1 W10629033 (inverter box)"
James G.
WASHER BOSCH WFCC5400UC/19 Unable to get up the hill due to snow; saved tckt
Michael M.
REFIRGERATOR JENN-AIR JFFCC72EFS00 Cx states unit water dispenser works intermittently but makes ice just fine. Tech used cup and pressed dispenser pad. Tech could hear a whine but the hum of water valve functioning..Removed and replaced water valve retested unit and dispenser ops as designed. Purged water dispenser all ops are normal and Cx is happy job complete
Michael M.
WASHER WHIRLPOOL WTW7500GW2 Cx states unit doesn’t fill.Unit is in Cx driveway with only cold water provided to unit and tension cord for powerFound cold water valve barely has any flow. Removed and replaced water valve assembly. Rebooted unit and unit now fills as intended. Ran auto service test and passed with no issues. Job complete