Near La Verne, CA 91750
Jaime
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found frost build up in the freezer. There was a bad fan motor and harness fuse blown. Had both replace
Near Ventura, CA 93003
Isidro
Job Details: 03/01/2021
WASHER MAYTAG MVWB835DW4 "On arrival I ran diagnostics found error codes, F0E4, F3E2,F8E1, F9E2, on closer inspection found unit with a leaking water valve, ordering parts ; ordrng 1 W11172234 (housing)"
Near San Dimas, CA 91773
Andy
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL KDFE104HPS1 Leaking water. Found leak at sump gasket near front of sump clip. Removed sump and reinstalled sump filled unit with water found no leaks tested unit working good
Near Fontana, CA 92335
Tyler
Job Details: 03/01/2021
FREEZER WHIRLPOOL WRT518SZFM00 Customer stated that the unit is not cooling in the freezer. Previous company did sealed system. Unit has restriction in evaporator. Need to run nitrogen; schdld next appmnt for 3/1 MON !
Near Rialto, CA 92376
Tyler
Job Details: 03/01/2021
REFRIGERATOR JENN-AIR JSC23C9EEM00 Unit was off. Turned on need to come back and check; schdld next appmnt for 2/22 MON !
Near Bakersfield, CA 93313
Jim
Job Details: 03/01/2021
DRYER GENERAL ELECTRIC GTD42GASJ2WW No power to the igniter ; ordrng 1 WE04X25195 (Cycling thermostat) and 1 WE04X25996 (Ignitor) and 1 WE4X448 (Sensor)
Near Rialto, CA 92376
Tyler
Job Details: 03/01/2021
WASHER MAYTAG MVWX655DW1 Customer stated that the unit just sits on sensing. Ran test cycle in diagnostics and ran fine. Tried on normal cycle and unit sat doing nothing found cold water solenoid not working. Removed and replaced valve tested all works good at this time.
Near Turlock, CA 95380
Cruz
Job Details: 03/01/2021
WASHER WHIRLPOOL WFW5620HW1 "Secondary issue found- found filter to melted and burnt as well, look at pictures, when removed connector from harness wires has came out look at pictures. Need to order parts for the appliance, installed new parts cntrl elec, heater, informed cx not to use the appliance at this time. ; ordrng 1 W11316771 (Filter) and 1 W11316252 (Upper harness) and 1 W11449075 (Harness) and 1 W10919942 (Lower main)"
Near Turlock, CA 95382
Cruz
Job Details: 03/01/2021
RANGE WHIRLPOOL KSDG950ESS1 "File # 7730054087 Scott from WP-TL - did a video chat with Scott- blower fan is blowing out flames when cx is using front burners it does not matter if its high- med- low blower fan kills the flame, called whirlpool and did a video chat they said to order filters and try to double the filters this might reduce airflow, this model has a bigger motor and its blows harder according to whirlpool tech line, ordering part per whirlpool ; ordrng 3 W11190170 (Filter)s"
Near Azusa, CA 91702
Stephen
Job Details: 03/01/2021
WASHER WHIRLPOOL WFW6620HC0 "Replaced ACU, bellows, dispenser, water inlet valves. Green LED is flashing, display won’t light up. Replaced console. Still not working. 2 man job. 3 count job. Allow 2 hours.; rqstng P&A on 1 W11316252 (harns-wire) and 1 W11322905 (cntrl-elec)"
Near Azusa, CA 91702
Stephen
Job Details: 03/01/2021
DRYER WHIRLPOOL WGD6620HW0 "Ran diagnostics. Had f3e3 error code. Needs console kit per service pointer # W11395626A, inlet thermistor. 2 count job. Allow extra time.; ordrng 1 W11396709 (THERMISTOR- INLET) and 1 W11417087 (CONSOLE KIT)"
Near Turlock, CA 95382
Cruz
Job Details: 03/01/2021
REFRIGERATOR FRIGIDAIRE FPFU19F8WF "Complete- insulation issue from installers- cx states the appliance is uneven and is not leveled, look at pics cx has his contractor install this unit but its uneven, doors are scraping when open, this has a major installation issue this is not your problem. Cx wants me to push the appliance back and to remove the right side trim cx thinks its not cut right, sent AP pics and is aware of this issue."
Near Lancaster, CA 93535
Jonathan
Job Details: 03/01/2021
DRYER WHIRLPOOL WGD8000DW Found defective igniter and coils; saved tckt
Near Los Angeles, CA 91311
Joe
Job Details: 03/01/2021
REFRIGERATOR JENN-AIR JS48SEFXDA Will run call with rich ordering parts ; ordrng 1 WP67006853 (cntrl-elec)
Near Lancaster, CA 93535
Jonathan
Job Details: 03/01/2021
REFRIGERATOR KITCHEN AID KRMF706ESS01 Found defective door and control board.; ordrng 1 W10815668 (dor-fip bl) and 1 WPW10769076 (cntrl-elec)
Near Pomona, CA 91768
Andy
Job Details: 03/01/2021
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Replaced display board and found fan not working now it was last time, needs fan; ordrng 1 W10633627 (Evap fresh food fan)"
Near Bakersfield, CA 93312
Erick
Job Details: 03/01/2021
REFRIGERATOR/TOP GENERAL ELECTRIC GFE28GSKMSS Installed ne parts on unit. Retested it and it passed all tests. Job com
Near Redlands, CA 92373
Rod
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDTA50SAHW0 Rack supports fell apartConfirmed......plastic upper rack supports had deteriorated and gave wayOrdering upper rack support kit.; ordrng 1 W10712395 (Rack support) and 2 WPW10508950 (stop)s
Near Pomona, CA 91768
Andy
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRS325FDAB01 "Freezing food in fresh food compartment, replaced thermostat and arm tested unit working properly"
Near Rialto, CA 92377
Tyler
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer stated that the unit is freezing the food. Customer stated that best buy said they are replacing the unit and no further repairs. Close.out call
Near Colton, CA 92324
Rod
Job Details: 03/01/2021
DRYER ELECTRIC MAYTAG MVWC415EW0 "Returned , replaced defective water valve and as designed operation returned with no lks1 WPW10683603 (water inlet valve)"
Near Yucaipa, CA 92399
Rod
Job Details: 03/01/2021
RANGE WHIRLPOOL WFG550S0HW2 "Returned, replaced surface burner and caps with proper application.....as designed operation returned1 W11435570 (BURNER CAP) and 2 W11435630 (BURNER )s and 1 W11435659 (BURNER)"
Near Redlands, CA 92374
Rod
Job Details: 03/01/2021
REFRIGERATOR KITCHEN AID krmf706ess01 "Returned, replaced defective parts and as designed op returned 1 WPW10624574 (cntrl-elec) and W11330971 (Control, ui"
Near Los Angeles, CA 90039
John
Job Details: 03/01/2021
WASHER WHIRLPOOL WFW8400TB01 "F24, code. The washer is leaking, I found a crack in the outer tank/tub. Informed the customer, and they will get a new washer."
Near Los Angeles, CA 91607
John
Job Details: 03/01/2021
REFRIGERATOR KITCHEN AID KRFC302ESS00 "OFFICE NOTES. The water pressure is 125 PSI. That is too much pressure, inform the customer. There is no shut off valve for the refrigerator. The customer is going to have the plumber install a shut off valve and reduce the water pressure there. The refrigerator tested good at this time."
Near Tulare, CA 93274
Chase
Job Details: 03/01/2021
WASHER WHIRLPOOL MVW7230HW0 Per model and serial still under 1st year. Cx having issues with trying to start a cycle. Will need to replace touch pad and control.; ordrng 1 W11419171 (Control) and 1 W11130429 (Ui)
Near Tulare, CA 93274
Chase
Job Details: 03/01/2021
DISHWASHER MAYTAG MDB9959SKZ0 This pump came in defective again. Keep receiving this specific pump in pieces. Will re order again.; ordrng 1 W11497943 (Pump)
Near Burbank, CA 91504
John
Job Details: 03/01/2021
REFRIGERATOR MAYTAG MRT118FFFH05 "Informed the office that I have an SR number, been to this home 4 times. No noise upon arrival. It would be best to have another set of eyes on this ."
Near Perris, CA 92571
Kevin
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRF535SMHZ02 Installed previous ordered ice maker. Left end caps with customer. When end cap broke on right side it damaged cover. Cover not ordered. Ordering cover. ; ordrng 1 W10827015 (cover)
Near Burbank, CA 91504
John
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ02 "The refrigerator section is not cooling down. The evaporator fan motor inside the freezer has failed. Replaced the evaporator fan motor, the refrigerator tested good at this time."
Near Glendale, CA 91207
John
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRT318FZDM06 "Items in the freezer were soft, it was 20° inside. The door seal was not locked onto the freezer door, the bottom half was dangling there. Frost buildup inside the freezer. The door was hanging too low and leaking at the top also. Realigned freezer door properly installed the door seal properly. Tested good. There is a noise coming from the refrigerator, secured the capillary tube to the dryer. Placed the dryer in a horizontal position, tested good at this time."
Near Modesto, CA 95350
Cruz
Job Details: 03/01/2021
DISHWASHER KITCHENAID KDFE104DSS Needs more work- spoke cx over the phone about the issue- cx states lower rack assembly wheels have snapped off from normal wear. Ordering parts for the appliance. ; ordrng 4 WPW10195417 (Wheel assembly)s
Near Moreno Valley, CA 92557
Kevin
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW7500GC2 Unit making noise while running. I found loose washplate causing a small knocking noise when direction is changed. I tightened washplate and tightened rotor. I ran diagnostic and calibration. All tests good.
Near Denair, CA 95316
Cruz
Job Details: 03/01/2021
DRYER WHIRLPOOL MED7230HW1 "Fixed- installed new part (element) tested the appliance in a high cycle it heated fine, runs quiet, good air flow, cx ok repair."
Near Modesto, CA 95354
Cruz
Job Details: 03/01/2021
DRYER WHIRLPOOL WED7500GC0 "Fixed- installed new parts (panel ui, cntrl elec ) tested the appliance high heat cycle it heated fine, runs quiet, cx ok repair.
Near Glendora, CA 91741
Stephen
Job Details: 03/01/2021
WASHER MAYTAG MVW6230HW0 "Replaced belt, splutch, shifter, and capacitor. Ran diagnostics. No error codes found. Ran diagnostic cycle. Fills, agitates, drains, rinses,dispenses, and spins properly properly at this time. Complete."
Near Delano, CA 93215
Chase
Job Details: 03/01/2021
RANGE WHIRLPOOL WFG320M0BS3 Found outer door glass shattered. Will need to replace door parts.; ordrng 1 W11176456 (Outer door glass) and 1 WPW10481433 (Badge)
Near Claremont, CA 91711
Stephen
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced and programmed jazz board. Unit is cooling properly at this time. Programmed defrost to timed defrost. Complete.
Near Covina, CA 91723
Stephen
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW5105HW0 Ran diagnostics. Had f7e7 error code. Found sheet stuck under agitator. R & R agitator. Instructed customer to use bulky cycle for large items. Pending service from Whirlpool factory service.
Near West Covina, CA 91790
Stephen
Job Details: 03/01/2021
DRYER WHIRLPOOL WGD7120HW0 2 count job. Allow extra time.Had to break off blower wheel. Replaced motor and blower wheel. Tumbling and heating properly at this time. Complete.
Near Delano, CA 93215
Chase
Job Details: 03/01/2021
WASHER MAYTAG MVWC565FW2 Found unit stuck in pump out mode. Found damaged connector to drain pump.repaired and reconnected. All functions now checking out normal. Job complete.
Near Wasco, CA 93280
Chase
Job Details: 03/01/2021
DRYER WHIRLPOOL WGD4950HW0 Installed new ignitor. All ops checking ok.
Near Wasco, CA 93280
Chase
Job Details: 03/01/2021
WASHER MAYTAG MVWB765FW3 Cx statedt unit not completing cycle. Ran through diagnostics and found unit would not drain. Found damaged connector to drain pump. Repaired connector and retested. All functions now testing out ok. Job complete.
Near Victorville, CA 92392
Cesar
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Stop still falling off the rail ordering new clip and rail to see if we can get it to stay on ; ordrng 1 WP3385089 (Rail) and 1 WPW10082861 (Stop)
Near Bakersfield, CA 93314
Chase
Job Details: 03/01/2021
DISHWASHER KITCHEN AID KDTM354DSS5 Installed new pump. Advised cx to change out external hose. Job complete.
Near Phelan, CA 92371
Cesar
Job Details: 03/01/2021
WASHER GENERAL ELECTRIC GTW465ASN1WW Replaced valve all tested good
Near Victorville, CA 92392
Cesar
Job Details: 03/01/2021
DRYER MAYTAG MGDB835DW4 "Found failed drum roller and a pulley. Bearing worn not spinning this has also caused damage to belt rerouted fit rollers, pulley and belt ; ordrng 4 WPW10314173 (Roller)s and 1 W11162091 (Belt) and 1 W10837240 (Pulley)"
Near Victorville, CA 92392
Cesar
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Contacted tech line instructed to move snack bin down and adjust temp up as needed file # 7730059477
Near Victorville, CA 92392
Cesar
Job Details: 03/01/2021
WASHER GENERAL ELECTRIC GFW850SSN0WW "Found hole in the outer tub at the bottom under unit towards the rear, hole is about 1/4 inch in diameter causing water to leak out ; rqstng P&A on 1 WH41X30363 (Rear outer tub)"
Near Apple Valley, CA 92307
Cesar
Job Details: 03/01/2021
DRYER WHIRLPOOL WED7500GW0 Replaced element all tested good
Near Alhambra, CA 91801
Francisco
Job Details: 03/01/2021
DISHWASHER KITCHENAID KDFE104HPS0 "Removed and replaced sump and motor, tested ops unit working as intended."
Near Hesperia, CA 92345
Cesar
Job Details: 03/01/2021
WASHER WHIRLPOOL WFW8540FW1 Replaced switch and lock all tested good
Near Fresno, CA 93722
Irvin
Job Details: 03/01/2021
WASHER AMANA NTW4516FW3 "Removed power from washer. Replaced components. Powered unit ran calibration, passed. Noises gone all ops normal."
Near Grover Beach, CA 93433
George
Job Details: 03/01/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed parts tested check out ok complete no dents or dings cause by tech.
Near Los Angeles, CA 90042
John
Job Details: 03/01/2021
RANGE AMANA AGR5330BAS3 "The customer is stateding about the range burners that keeps barking. One of the switches are bad, ordering the parts I need.; ordrng 1 WP6610341 (module-spk) and 1 WPW10548355 (harns-wire)"
Near Nipomo, CA 93444
George
Job Details: 03/01/2021
RANGE GE JGP3036DLWW Installed part tested check out ok complete no dents or dings cause by tech.
Near Glendale, CA 91206
John
Job Details: 03/01/2021
WASHER MAYTAG MVW7232HW0 "F0E5,F7E9,F5E4 codes, The washer makes noise, and will not work on certain cycles. Replaced a broken lid strike a failed lock latch in main control, also replaced the water valve. The washer tested good at this time."
Near Barstow, CA 92311
Rich
Job Details: 03/01/2021
REFRIGERATOR GENERAL ELECTRIC HPS18BTNDRWW Evaporator totally frosted over. Defrost issue. Customer to turn off and defrost.SEND LOCAL TECH.; ordrng 1 WR55X31113 (HEATER HARNESS) and 1 WR55X33653 (CONTROL)
Near Hesperia, CA 92345
Cesar
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW5000DW1 Replaced shifter tested good
Near Los Angeles, CA 91406
Danny
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Unit is not washing the dishes and unit shuts off in the middle of a cycle Found faulty motor and main control Need to order parts and rs call ; ordrng 1 W10906426 (Control) and 1 W11025157 (Motor sump)
Near Hesperia, CA 92344
Rich
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "SR#7730063404 , Replaced parts listed. Cap line broken in course I f repair.Unit unrepairable."
Near San Gabriel, CA 91775
Juan
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW4900AW0 "F7e1. Cleared error code. Ran diagnostics, unit is very loud when spinning. Bad gear case. Wash plate is stuck to the shaft, it will need to be broken off. Gear case, wash plate, and related parts need to be replaced.; ordrng 1 WPW10215115 (Wash plate) and 1 W10772621 (Bolt) and 1 W10528947 (Hub) and 1 W11454372 (Gear case) and 1 W10721967 (Splutch) and 1 WPW10006355 (Actuator)"
Near Apple Valley, CA 92308
Darren
Job Details: 03/01/2021
WASHER ELECTROLUX EFLS627UTT1 "No recirculating pump, runs but no water recirculating. Ordered pump.; ordrng 1 5304514769 (RECIRCULATING PUMP )"
Near Los Angeles, CA 91401
Danny
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL KDTM804ESS2 "Unit is not washing the dishes and broken spray arm Replaced motor sump assy and spray arm and control,Reinstall unit and ran a self diagnostics test Unit completed with no leaks and no issues Unit is working properly"
Near Apple Valley, CA 92307
Darren
Job Details: 03/01/2021
MICROWAVE OVEN GENERAL ELECTRIC JVM3160RF8SS "Magnatron thermostat open, ordered thermostat.; ordrng 1 WB20X10048 (thermostat)"
Near Hanford, CA 93230
James
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW5000DW1 "Unit installed on uneven flooring. Weak suspension causing unit to bang. Unit also has stuck water valve and squeezing from belly and cam ordering new water valve, cam, belt, suspension rods. ; ordrng 1 W11210459 (Valve) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11130362 (Suspension)"
Near Bakersfield, CA 93311
Erick
Job Details: 03/01/2021
REFRIGERATOR FRIGIDAIRE FFFU20F2VW0 Install new kit on unit. Re-tested it with customer door is now turning light off. Job complete
Near Bakersfield, CA 93311
Erick
Job Details: 03/01/2021
DRYER ELECTRIC GENERAL ELECTRIC GFD85GSPN0RS Installed new door on unit. Retested it with cusotmer and door is now opening and closing with no faults. Job complete
Near Visalia, CA 93292
J.E.
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW7500GC2 Cycled unit and found lid broken causing damage to Lid lock and bezel. Parts will have to be replaced; ordrng 1 W10861642 (latch) and 1 W11130236 (lid) and 1 W11237158 (bezel)
Near Hanford, CA 93230
James
Job Details: 03/01/2021
WASHER GE GTW490ACJ5WS Unit leaking from water valve. Removed old and installed new. Unit now working as intended.
Near Monterey Park, CA 91755
Juan
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL WDF310PAAW2 "Replaced dispenser. Checked ops, unit is working as designed."
Near Porterville, CA 93257
J.E.
Job Details: 03/01/2021
DRYER MAYTAG MEDB725BW0 Cycled unit and found dryer making noise. Check drum and support assembly and found drum came off roller causing unit to fail. Remove drum up and reinstalled and secured. We tested unit unit is no longer making any noise and working as designed at Tunnel service. Job completed
Near Porterville, CA 93257
J.E.
Job Details: 03/01/2021
RANGE WHIRLPOOL WFG320M0BS3 Installed new parts and re-tested unit unit passed all test at time of service. Job completed
Near Farmersville, CA 93223
J.E.
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRS321SDHB05 Cycled unit and found with no visible leaks. But there was signs of previous leak from water filter tube. I secured every water tube connection to water valve and water filter tested dispenser and ice maker fill tube all ops seem normal at time of service job completed
Near Montebello, CA 90640
Juan
Job Details: 03/01/2021
WASHER MAYTAG MVWC555DW0 "Unit not draining, full of water. Ran diagnostics, control board sending voltage to pump, but its not getting activated. Control board keeps getting out of diagnostics. Drain pump needs to be replaced, will bring board in case its needed.; ordrng 1 WPW10581874 (Drain pump) and 1 W10685236 (Main board)"
Near Los Angeles, CA 90039
John
Job Details: 03/01/2021
WASHER MAYTAG MVWC565FW2 "The customer is stateding of a strange noise. The noise they are describing is what I found, they hear the motor during agitation as it goes back-and-forth, this is a normal sound there is nothing unusual. I leveled the washer for them. The washer tested good."
Near Montebello, CA 90640
Juan
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced fresh food ice maker, freezer led, and one fresh food ceiling led. Checked ops, all units lights are working as designed now, ice maker went through harvest cycle, and filled properly."
Near Oxnard, CA 93035
Isidro
Job Details: 03/01/2021
WASHER WHIRLPOOL WTW5100HC0 "On arrival I ran diagnostics found faulty gearcase, also water leaking to the floor, ordering parts ; ordrng 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11219115 (TUB) and 1 W11423758 (GEAR CASE )"
Near Oxnard, CA 93033
Isidro
Job Details: 03/01/2021
WASHER MAYTAG MVW7232HW0 "On arrival I ran diagnostics found error codes F7E4, ran test unit has a bad gearcase, leaking outer drain hose has a torn, also shifter, ordering parts; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11244231 (hose) and 1 W11423759 (GEARCASE )"
Near Montebello, CA 90640
Juan
Job Details: 03/01/2021
WASHER MAYTAG MVWX655DW0 "Unit not powering on. Upon inspecting the unit, found the start button did not feel right. Accessed control board, found it had become loose from the bottom, not allowing for the start button to come in contact with the console. Corrected position, ran diagnostics, unit is working as designed now."
Near Oxnard, CA 93035
Isidro
Job Details: 03/01/2021
OVEN KITCHEN AID KDRS483VSS03 "On arrival customer stated unit wouldn’t heat over 218 degrees, then he said unit heated fine other times, ran diagnostics found no error codes, tested unit, unit heated up to 350 degrees in under 15 min, no calibration needed, collected service call fee , unit is operating properly as designed at this time of service...job complete"
Near Oxnard, CA 93030
Isidro
Job Details: 03/01/2021
WASHER MAYTAG MVWB765FW3 "On arrival I installed new drain pump and control board, calibrated unit, ran test, unit is now operating properly as designed at this time of service...job complete"
Near Bakersfield, CA 93308
Mitch
Job Details: 03/01/2021
MICROWAVE WHIRLPOOL WOC95EC0AS03 Upon arrival I uninstalled unit I removed and replaced micro switches reinstalled unit and turned power on tested unit. Unit turns on for a split second and turns off for open door closed. I called techline per techline to test on board primary switch tested good secondary switch was bad unit is needing new switch harness ordering new harness please make a 4 cl count ; ordrng 1 W11033422 (Switch)
Near Bakersfield, CA 93308
James
Job Details: 03/01/2021
WASHER MAYTAG MVW6200KW0 Removed old drain pump and installed new. Unit now working as ntended
Near Bakersfield, CA 93306
Mitch
Job Details: 03/01/2021
DISHWASHER WHIRLPOOL MDB9979SKZ0 "Upon arrival customer stated unit is not draining last time I was here I forgot put in my notes that the customer has airgqp under sink and no high loop causing water to leak under sink and and not want to drain unit all the way informed customer to contact a plumber to fix draining issue. I took pictures of airgap customer still has airgap under unit. I tested unit in diagnostic mode u it did not give error code unit tested in a full diagnostic test cycle unit filled washed and fpdrained properly u it is functioning properly at this time of service called techline to document due to nothing wrong with unit and customer,r starting to get irate appraising voice and stating that they keep getting the run around and they want new unit. Techline file number 7730061546"
Near Visalia, CA 93277
J.E.
Job Details: 03/01/2021
DRYER WHIRLPOOL WED5000DW2 Cycle uniform timer staying in same position Timer is faulty and will have to be replaced.; ordrng 1 WPW10185992 (timer)
Near Claremont, CA 91711
Jaime
Job Details: 03/01/2021
RANGE WHIRLPOOL WGG745S0FS02 Found a bad control board.
Near Azusa, CA 91702
Jaime
Job Details: 03/01/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Found doors uneven had them adjusted. Customer concern about a white thin layer left on pods when water its boiled. That is water minerals, as I explained to customer"
Near Bakersfield, CA 93311
Erick
Job Details: 03/01/2021
RANGE WHIRLPOOL WCG97US0HS00 "File# 772994928Called trade partners to documented finding, per trade knobs are required for product to function and will be covered.; ordrng 3 W11204451 (knob)s"
Near Visalia, CA 93277
J.E.
Job Details: 03/01/2021
WASHER WHIRLPOOL MHW5630HC2 Installed new electric control and re-tested unit unit per artist at time of service. Job completed
Near Madera, CA 93637
Marshall
Job Details: 03/01/2021
DRYER WHIRLPOOL WED7500GC0 Cust statedt of door opening on its own and not drying well rr for parts ordered; ordrng 1 WP3391914 (Thermistor) and 1 279973 (Thermal cut off kit) and 2 W10909685 (Thermal fuse)s and 1 WP8577274 (Thermistor) and 1 WP3387223 (Sensor)
Near Visalia, CA 93291
J.E.
Job Details: 03/01/2021
WASHER MAYTAG MVWC565FW2 Installed new parts and re-tested unit unit test all test at time of service. Doc completed
Near Arroyo Grande, CA 93420
Brandon
Job Details: 03/01/2021
DRYER ELECTROLUX EFDG317TIW1 Changed out the belt and roller. Reassembled unit and re-tested. Unit is making a weird squeaking tumbling noise thats not normal. Ordering new motor and blower wheel assembly.; ordrng 1 134693302 (Motor) and 1 5304513609 (Blower wheel)
Near Arroyo Grande, CA 93420
Brandon
Job Details: 03/01/2021
MICROWAVE OVEN KITCHEN AID KMHS120ESS09 Changed out socket and retested unit. Unit is still not lighting. Opened up the control area and found part of the board to be damaged. Im suspecting this may be our issue. Not getting any voltage to the new socket. Ordering new control board; ordrng 1 WPW10678766 (Control)
Near Bakersfield, CA 93311
Erick
Job Details: 03/01/2021
WASHER MAYTAG MVW6230HW0 Install new parts on unit. Re-tested unit and unit passed all test for no-fault at the time of service. Customer approved repair. Job complete
Near Arroyo Grande, CA 93420
Brandon
Job Details: 03/01/2021
REFRIGERATOR KITCHENAID KBFS25EWMS10 Found unit to have a bad damper control. Informed customer of the price of the damper and Cost of labor. Customer denied service at this time. They said they were going to make the repair by themselves. I gave them the part number for the damper. Closing ticket
Near Fresno, CA 93720
Matthew
Job Details: 03/01/2021
DRYER ELECTRIC WHIRLPOOL MVWC400XW3 Found error code for motor control fault . control will need to be replaced.; ordrng 1 W10422816 (cntrl-elec)
Near Burbank, CA 91501
Alejandro
Job Details: 03/01/2021
REFRIGERATOR KITCHENAID KRSC703HPS00 "Found the unit, refrigerator and freezer working normal for this time, freezer temperature is 0’f and refrigerator temperature is 36’f, need order (cntrl-elec W11172798) and (inverter-box W11087200); ordrng 1 W11087200 (invrtr-box) and 1 W11172798 (cntrl-elec)"
Near Ventura, CA 93003
Aaron
Job Details: 03/01/2021
REFRIGERATOR KITCHEN AID KRFC704FSS02 "Needs 3 call countChecked operations of the unit fresh food evaporator thermistor , is reading 66 And the fresh food evaporator is frozen over order parts to correct issues; ordrng 1 W10316760 (thermistor) and 1 W11450890 (Main board)"
Near Pomona, CA 91768
Andy
Job Details: 03/01/2021
REFRIGERATOR KITCHEN AID KRFF305EBL00 "Not cooling good , food door not closing all the way close, replaced mullion and plate tested unit working properly"