Local Reviews
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Lance V.
N/A N/A "Cruz ordered parts for this unit, parts still not arrived. ; saved tckt"
Lance V.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Techline sr#7725262494P2 pink and brown 0v, also pink to p1 white 0v. Needs new control board and user interface, no voltage from user interface to control.need to re route. Needs user interface and control board per techline ; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (cntrl-elec)"
Lance V.
WASHER MAYTAG MVWC565FW1 "Needs workx only 41mf to capacitor, as well as motor windings are bad, at 2ohms. Need to re route with motor and capacitor. Motor is in warranty limited 10yr. ; ordrng 1 W11026785 (motor-drve) and 1 W11162560 (CAPACITOR)"
David M.
DRYER AMANA NED4655EW0 "Tested dry have 240v door switch good, thermal fuse short due plug vent. Customer will have cleaned dryer is working properly"
Cruz B.
DRYER WHIRLPOOL WED5000DW2 "Needs more work- found timer to be stuck a settting not advancing, unit is heating as designed, cx is requesting a morning appointment if necessary, ordering timer for unit. ; ordrng 1 WPW10185992 (TIMER)"
David M.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Replace im is working properly
Enrique R.
REFRIGERATOR FRIGIDAIRE LFSS2312TP0 Inspected Frigidaire refrigerator . Found both compartments not cooling . Partial frost pattern on evaporator . Seal system issue . 2 JOOOOB COUNT . Please schedule an appointment ASAP .; ordrng 1 241650212 (compressor & gromm) and 1 5303305677 (drier/filter)
Kenneth M.
DRYER ELECTROLUX EFMG627UTT0 Found unit not heating well due to smashed venting. Informed customer that they will need to fix vent or inform builders of the smashed vent. Unit is however working properly
Enrique R.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Found ice is clumping in ice bin . Bin does not come out , building up frost underneath . I called techline , spoke with Robert sr#7725424637 . Robert instructed me to replace ice bin and ice shut plate assembly .; ordrng 1 W10793257 (plate) and 1 W10910401 (ice-contnr)"
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed cover and harness tested unit no error codes working to spec
David M.
KITCHEN KITCHENAID KDTM354DSS5 I changed inlet valve didn’t help. Not getting power to to inlet valve; ordrng 1 W10647205 (housing) and 1 W11100742 (cntrl-elec)
Jonathan C.
DISHWASHER WHIRLPOOL KDTE334GPS0 Installed stud no damage to home or appliance tested working to spec
David M.
WASHER MAYTAG MVWC565FW1 Ref# 7725431033 Mike. Whirlpool suggested me taking the agitator off to look underneath this either what kind of build up there was could not remove agitator so I need to order agitator part number provided ; ordrng 1 W11161960 (agitator)
Jonathan C.
WASHER MAYTAG MVWC465HW2 Has water coming out the drain tested unit working to spec
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Found unit not making ice due to wires at bottom of the door broken. Unit will need an entire new door. Ordering new. Needs autho. ; rqstng P&A on 1 LW10691266 (dor-fip)
Jonathan C.
DRYER ELECTRIC MAYTAG MVWC425BW0 Installed lid lock and actuator tested working to spec
Jonathan C.
WASHER MAYTAG MVWC565FW0 Forgot part; schdld next appmnt for 7/24 WED 8-10
David M.
DRYER MAYTAG MEDB835DW4 E.c. F4E3. Test dryer ran without vent attached to wall vent didn’t get the af code. Needs to have vent cleaned.
Kenneth M.
DISHWASHER WHIRLPOOL WDT710PAHB0 Found unit not draining. Found unit with faulty drain. Replaced and tested. Unit is now working properly
Kenneth M.
LAUNDRY MAYTAG MVWB835DW0 Customer having issues with spinning. Found unit getting off balance. Necked all functions and found all functions of unit working properly. Checked washer tub suspension and found that to not be weak. Unit is working properly. Customer has 30 days to call back. Collected $125 via CC
Kenneth M.
DISHWASHER MAYTAG MDB8989SHZ0 Found unit not draining due to seed stuck in drain line. Conjunction that customer has that ties the topsoil uses together had the seed in it. Informed customer that they need something there that doesn’t taper down to a smaller diameter then the actual drain hose diameter. Cleared blockage and tested unit. Unit is now working properly.
Jonathan C.
DISHWASHER WHIRLPOOL WDT750SAHB0 Found pump not activating needs pump asm; ordrng 1 W11087376 (pump&motor)
Irvin F.
WASHER HOT POINT HTW200ASK0WW Installed valve and control. Plugged in unit. Programmed control. Unit is fully operational. DONE.
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Removed power. Installed components. Powered unit, set temps. All ops normal. DONE."
Kenneth M.
DISHWASHER MAYTAG MDB8989SHZ0 Found unit filling with water then just sitting there not engaging wash motor. Ordering new sump assem. Proper voltage to sump assem. Rescheduled customer for Tuesday 7-30-19; ordrng 1 WPW10591570 (pump&motor)
Irvin F.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Removed power from the fridge. Removed no-op control. Installed replacement. Powered unit temps set. DONE.
Irvin F.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "The dispenser door for ice opens. Ice drops. Found the blade in the bucket head are bent, cause of issue. Straighten blades, test for operation, passed. All ops normal."
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found unit with light issues due to broken door switch. Ordering new rocker switch. Rescheduled customer for Tuesday 7-30-19; ordrng 1 W10847849 (switch)
Irvin F.
LAUNDRY MAYTAG MVWB765FW3 "F3/E2- inlet water fault, F0/E4-spin limited by water temp. Test valve, failed the valves not opening. Power to the valve is good. Hot and cold are correct. Found bad valve, replaced. The main control replaced insure repair."
Andrew P.
REFRIGERATOR MAYTAG MRT118FZEM00 I will return the parts I have to shop. The compressor was damaged when I removed it from box. Box was open and a whole on the side. The legs were bent and the pins for start device were completely bent over. Tried to straighten pin and it broke of. Need new compressor ; ordrng 1 W10507884 (compressor)
Irvin F.
RANGE WHIRLPOOL WMH31017HS2 Light fo the range is out. The filament broken. Installed replacement bulb. All ops normal. DONE.
Irvin F.
DRYER MAYTAG MEDC465HW0 Cx reports the dryer has no heat. Confirmed issue. Found the hi limit failed. ; used 1 W11050897 (CUTOFF-TML) from stock
Irvin F.
RANGE - GAS WHIRLPOOL WFG515S0ES1 "Front burners not lighting properly. Called back to TECHLINE DSI,and spark mod good. David- open ignition port gap more in burner head 1/16 for more air flow SR# 7724704241 Opened the ignition gap per instruct. Test the unit is igniting faster. All appearances unit is operating properly."
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "The installed ice maker has a bad motor. The bail arm won’t go up to shut off, or lock out the arm just flings. The IM defective. Replacing IM. Cycled and filled. All ops normal ; used 1 WPW10300024 (ICEMAKER) from stock"
Randy C.
WASHER MAYTAG MVWC350AW1 Found unit complaint makes loud noise found splotch assembly had became loose nut is missing. Replace splotch assembly now working unit operating as designed
Irvin F.
WASHER WHIRLPOOL WTW5000DW2 "The washer stopped in mid wash cycle. Water in the tub. Removed power from washer. Wash led flashing. Cancelled selection, unit drain out. The unit is not showing any error codes. The functions are operating. Small squeak from the pulley. Only issue is mushy suspension. Rear left bottoms out. The issue of stopping mid cycle not detected. Replacing main control possible interanal issue. ; ordrng 1 W11116590 (cntrl-elec) and 1 W11130362 (suspension)"
Jose H.
WASHER WHIRLPOOL MHW5100DW0 Check machine everything working complete call
Alejandro C.
REFRIGERATOR MAYTAG MFX2876DRE00 "Found the unit not not cooling normal,compressor, evaporator, and condenser fan motor running normal,order harms wire motor evaporator display and cntrl elec; ordrng 1 W10537498 (harns-wire) and 1 W10728094 (motor-evap) and 1 W10739092 (cntrl-elec) and 1 W11106550 (ASSYRIAN USER INTERFACE)"
Jesus C.
REFRIGERATOR WHIRLPOOL KSSS42MBX01 Removed racks and cover on freezer. Removed fan and installed new evap fan. Unit is now working. Removed refrigerator panel and checked voltages not supping voltage to evap fan. Checked for part availability and no longer available. Per customer I was able to reroute evap fan circuit to condenser fan circuit. Customer is aware and gave me full consent to do this due to part no longer available. Made changes on circuit and fan it’s no working properly. DaveSr# no file # available
Jesus C.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer states that unit is not leveled. Checked unit and found the left side door lowered that the right side. Removed front grille and adjusted left side brake roller. Even out doors and are working as design.
Jose H.
DRYER WHIRLPOOL MLG2000AWW Wrong part order needs baffle; ordrng 1 WP33001755 (baffle-drm)
Andrew P.
REFRIGERATOR KITCHENAID KRFC604FSS01 Ice bucket is seized to coupler and will not come out. Air is moving up from dispenser inside of door and causing ice to club. Ordering left fridge door. ; ordrng 1 LW11034290 (dor-fip) and 1 W10911314 (ice-contnr)
Hector Z.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced: Dispenser Motor (W10822606), Ice Door (W10919724), Shaft (WPW10347114), Plate (W11347435), User Interface (w10894103), and Electronic Control (WPW10675033). Also cleaned condenser coils. Tested ok."
Rod H.
RESIDENTIAL REFR KITCHEN AID KRFC300ESS01 Ffd compartment not cooling as expected. Confirmed Shelf adjusted in such a way that food on top shelf baffling air holding cooler air to remain too long in top shelf.Operators guide does not address any issues that will arise as a result.Handles were loose and tightened to as designed condition.
Andrew P.
OVEN WHIRLPOOL WOS11EM4EW01 Unit has bad thermal fuse. May have bad board or clock control. Can’t tell until fuse is replaced. Ordering thermal fuse. ; ordrng 1 W11025102 (fuse-thrml)
Rod H.
DRYER WHIRLPOOL WGD9200SQ0 Dryer drum not turningConfirmed Found belt frayed and cracked idler seized and replaced components with dryer repair kit from truckPaid c/c $378.15. 1683232177; used 1 4392067 (DRYER REPAIR KIT) from stock
Enrique R.
WASHER MAYTAG MVWC465HW2 Installed new valve . Performed calibration . All functions checked normal at time of service . No leaks .
Dane K.
OVEN KITCHENAID KOSE500EBS04 Upon arrival the unit would not heat. Found the TOD thermostat on the back of the unit blown. Removed and replaced thermostat and tested unit. Unit functions normal. However found electrical to services due to poor installation at power cord. Customer will need to call and electrician and get unit installed properly. Unit functions normal
Rod H.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Pending approval for parts over the limit, Motor was ordered but did not bridge to be ordered; rqstng P&A on 1 WPW10317991 (motor)"
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2021TW Russel. 82807716Upon arrival the unit was not cooling right and getting hot on the outside. Found a rodent nest and infestation caused condenser fan motor to stop. Russel at tech support said to bill for service call and diagnostics repair not covered due to infestation
Isidore A.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Found door uneven, right side refrigerator leg/roller twisted. Removed level leg screw and repositioned level leg. Reinstalled leveling screw and correct door position. To customer satisfaction."
Enrique R.
WASHER MAYTAG MVWB855DC3 "Inspected Maytag washer . Customer concerns , control turned on by itself ( washing intermittently ) . In diagnostics found , inlet water temperature fault and UI some functions not responding . ; ordrng 1 W11112661 (console) and 1 W11165546 (valve)"
Leon M.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Cx complaint that unit is not cooling properly.After running diagnostic check find that unit has no problem at this time.All fans are running and sections getting proper cooling.Unit working properly as designed.Cx payed $115.00 s.c.
Leon M.
WASHER MAYTAG MVWB865GW0 Replaced drain pump and control board.After running diagnostic check unit working properly as designed.
Leon M.
WASHER WHIRLPOOL WTW8500DC2 Replaced console.After running diagnostic check unit working properly as designed.
Isidore A.
DRYER WHIRLPOOL MGD8200FW1 "Found motor W11086656, blower wheel WPW10211915 and blower housing WPW10211911 out of balance; ordrng 1 W11086656 (motor-drve) and 1 WPW10211911 (housing) and 1 WPW10211915 (blower wheel)"
Leon M.
WASHER MAYTAG MVWB835DW3 Cx complaint that in the middle of cycle sometimes lights start flushing.; ordrng 1 W11170706 (cntrl-elec)
Chris M.
ICEMAKER KITCHENAID KUIC15PHZS0 On today’s visit replace sensor that TJ diagnosed. Upon arrival notice ice bin was full. Proceeded to replace part. All functions are testing normal. Job complete
Leon M.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Replaced power board,water valve and ice maker.Unit still doesn’t turn on the compressor and condenser fan W11333076 control electronic board need to be replaced.Part is shows out of stock,can’t order on Marcon.Need help to order the part.; saved tckt"
Chris M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customers issue is water was dripping at the Dispenser. Also freezer door handle was loose and doors were at a level. Found air in the waterline corrected dripping issue also tighten the handle and leveled out door. All functions are good customers happy. Job complete
William L.
WASHER MAYTAG MHW5500FW0 "Replaced drain pump, ran self diagnostics, unit operating as designed"
Chris M.
REFRIGERATOR WHIRLPOOL WRS571CIDW00 "On return visit again today found icemaker filled with ice but did not drop and start the harvest process again. And diagnostics on able to control icemaker and make it do whatever I want. Temperature is fine having intermittent control issues ordering parts listed will return on Thursday, Needs authorization; ordrng 1 W11035841 (cntrl-elec) and 1 W11126296 (cover-frnt) and 1 WPW10758681 (cntrl-elec), states that autho needed"
William L.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Found the damper/control assembly Rattling when opening or closing, Replaced dampener/control assembly, tested control functions, unit operating as designed."
Chris M.
REFRIGERATOR FRIGIDAIRE LFHD2251TF5 Customers issue is they’re getting condensation on the right side of the refrigerator. I found Molean to be bad also door needs to be adjusted not sealing properly. Ordering parts listed can return on Tuesday; ordrng 1 242036306 (MULLION) and 1 5304508014 (closer assembly)
William L.
WASHER WHIRLPOOL WTW5000DW2 "Replaced latch assy & lid strike, ran self diagnostics cycle, unit operating as designed"
Chris M.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Customers issue the products inside the refrigerator compartment and are icing up. Found damper control not closing properly. Therefore it’s getting cold air all the time. Ordering damper control returning back on Thursday; ordrng 1 WPW10196393 (damper control assy)
Irvin F.
DISHWASHER BOSCH FD930601106 "Cx says the DW, drains excessively. Ran the unit empty no soap for 3minutes. Drained the unit found suds remaining in the sump. The micro filter was dirty. Informedcx to purchase DISHWASHER MAGIC run thru the system. 2bolltles at first then 1 monthly."
Rod H.
REFRIGERATOR KITCHEN AID KBFC42FTS02 Returned to replace control parts and repair hinge assembly Performed repair as agreed and test op normalReplaced retrofit board kit per wfscc. Original is NolaReturned hinge parts not needed.Paid 564.10 balance due. 1683620901
Kevin M.
DRYER WHIRLPOOL WGD4815EW2 Unit making noise during operation. I found noise coming from motor. I disassembled dryer and found motor clip had popped off allowing motor to vibrate. I reattached motor clip and tested. All tests good.
Kevin M.
DRYER - GAS WHIRLPOOL WGD5000DW3 Unit not starting when customer pushes start button. I tested door switch for continuity and found failed door switch. Removed and replaced door switch. Tested unit. All tests good.
Rod H.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 Intermittent cooling when fast freeze is used or fast ice product UCD seems to start back upConfirmed by conversation with consumer that power supply and main control was issue. Found product working. Experience with this model has been repaired with power supply and main control replacement Low voltage from power supply/main control; rqstng P&A on 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec)
Chris M.
WASHER MAYTAG MVWC565FW1 Customer had concerns about washer not completing cycle leaving water in the tub. Entered washer in the diagnostics received long drain error code.Found drain pipe coming from washer about 2 feet down the standpipe. Fix issue by cutting off about 18 inches drain hose And securing it with zip ties. I then calibrated unit and ran system test cycle everything checks out good.Job complete
Chris M.
REFIRGERATOR WHIRLPOOL WRF555SDFZ08 On return visit today replace control board and in user interface also Mullion . I now have power to user interface compressor and condenser fan motor came on unit is starting to cool. Job complete
George Y.
OVEN WHIRLPOOL WEG745H0FS0 Installed part tested check out ok complete. No dents or dings cause by tech.
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRF535SMBM "Unit is unhooked, customer needs time to hook unit back up to be serviced. Rescheduled call. ; schdld next appmnt for 7/31 WED !"
George Y.
DISHWASHER WHIRLPOOL WDF560SAFM2 Found dishwasher working ok customer concern display ok not running customer strict need to select cycle or hen start tested checking ok complete. No dents or dings cause by tech.
Chris M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 On today’s visit went to replace control board backside unit found this is incorrect board needed. All other parts are correct ordering parts needed will return tomorrow.; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec)
George Y.
WASHER WHIRLPOOL WTW5000DW2 Installed parts tested check out ok complete.no dents or dings cause by tech.
Tyler F.
WASHER MAYTAG MVWB865GW0 Customer stated that the agitator is catching the clothes. Found coins jammed in the agitator is causing a bigger gap between the agitator and drum. Fixed and calibrated the unit. All works good at this time.
George Y.
REFRIGERATOR JENN-AIR JF42NXFXDE01 Found r3frigerator center top led lights not functioning need to replaced led lights and led board ok to order part.; ordrng 1 W10640411 (invrtr-box) and 2 W10908166 (module)s
Darren A.
KITCHEN WHIRLPOOL WDT970SAHB0 "Replaced upper rack spray arm, checks out good."
Dane K.
REFRIGERATOR FRIGIDAIRE FFHB2750TD Customer had an accessory icemaker they wanted attached to the freezer portion of the unit. Another company came out and installed accessory but did not do it properly. I installed icemaker accessory kit properly. Collected service call to do so
Isidore A.
ICEMAKER KITCHENAID KUIX505ESS2 Customer needs to reschedule well call back for service
Tyler F.
REFRIGERATOR KITCHENAID KFIS29PBMS03 Customer stated that the refer had an electrical smell and customer unplugged. When they plugged it back in it would not cool. Found three way valve is not working. Called tech line and was told to change the power supply board. Also found that the voltage at the outlet was 110 volts. Tech line said for customer to fix before part is installed. File number 7725427864.; ordrng 1 WPW10453401 (elect control board)
Jesus C.
RESIDENTIAL REFR WHIRLPOOL WRS571CIDM02 Customer states that unit icemaker not working. Ran diagnostics test 44 and unit cycled. Ran Test 45 fill test and it’s working. Found wires on the bottom of unit exposed. Unit could be working intermittently.
Jesus C.
REFRIGERATOR KITCHEN AID KBBR306ESS01 "Removed doghouse and removed compressor service port. Installed new port and removed filter dryer. Installed new dryer, compressor and removed evaporator. Installed new evaporator and pulled vacuum. Recharged unit and assembled unit. Removed bad l.e.d light and installed new. Unit is now working as design."
Kenneth M.
COOK TOP WHIRLPOOL WCG55US6HS00 Found unit with excessively high flames. Found unit was set up for natural gas. And needs to be converted over to LP. Instructed customer to call out builder and have them convert unit over to LP. Customer approves functions.
Kevin M.
DRYER MAYTAG MGDC215EW2 Timer not advancing and customer has to come out and turn unit off. I tested unit and found voltage to timer motor but motor not turning. Failed timer motor. Removed and replaced timer. Tested unit. All tests good.
Kevin M.
RANGE WHIRLPOOL WFG505M0BS3 Unit not lighting on the rear left burner. I found ignitor was loose and caps are misshaped. Removed and replaced left rear burner and caps. Tested unit. All tests good.
Jesus C.
WASHER WHIRLPOOL WFW6620HC0 Customer states that unit is not powering on. Checked unit and confirmed problem. Tried to power unit on and UI not responding. Was able to run diagnostics and found error code. Called tech line to document and recommended to replace UI panel. Ordering part. TJSr#7725427829F0-E5 Off balanced load; ordrng 1 W11324037 (cntrl-elec)
Kevin M.
DRYER WHIRLPOOL WGD4815EW2 Unit not heating. I tested unit and found voltage to gas coils but coils not opening up. Failed gas coils. Removed and replaced gas coils. Tested unit. All tests good.
Hector Z.
DRYER WHIRLPOOL XXXXXXXX Customer inform me that she cancel this call last week.
Cesar H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced door all tested good
James M.
RANGE WHIRLPOOL WFG540H0ES1 Screws not able to drill out without damaging oriface ordering new oriface for front left burner also ordering more torx screws Incase needed as old screws are rusted. Will return 7-26 to install ; ordrng 1 W11197500 (holder-orf) and 4 WP3368921 (screw-torx)s
Hector Z.
REFRIGERATOR WHIRLPOOL AFD2535FES "Customer is complaining that few days ago the refrigerator was not cooling, also she is complaining of all (3) door gasket are torn up.I checked the unit and everything looks like is working fine, normal temperatures on both compartments, making ice. I checked the all (3) door gasket, and they have to be replaced (See pictures). Allow (2) counts for this repair.; ordrng 1 W10436252 (frz door gasket(blk)) and 2 W11368721 (FRESH FOOD DOOR GASKET)s"
Patrick C.
WASHER WHIRLPOOL WTW7500GW0 Removed and replaced housing. Tested unit. All ops checked good
Patrick C.
DISHWASHER WHIRLPOOL MDB4949SDE3 Removed and replaced motor. Tested unit. All ops checked good
Cesar H.
REFRIGERATOR FRIGIDAIRE FFTR1821TS5 Sealed system leak no Freon in the system unit has never cooled. It was recently plugged in no oil found on high side components indicating low side leak ordering compressor and evaporator ; ordrng 1 W10309988 (compressor) and 1 WP2188823 (evaporator)
William L.
REFRIGERATOR WHIRLPOOL WUR50X24HZ00 "Called cx rescheduled for Thur 3:00 , unit not accessible. At this time; schdld next appmnt for 7/25 THU 3 pm"
Aaron B.
RESIDENTIAL REFR KITCHEN AID KRFF305ESS00 "Checked operations unit ice maker was frozen up and not cycling , also fill tube was iced up replaced valve , ice maker asm tested operations ok now at this time"
Aaron B.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "* Checked operations unit ice maker is dripping, replaced the ice maker tested ops ok now at this time reset the unit to factory recommended temps"
Patrick C.
REFRIGERATOR WHIRLPOOL WRS311SDHW00 Unit has no charge. Ch3cked for leak with light. Found leak on compressor at the high side. Needs compressor. Not a repairable leak ; ordrng 1 W10309988 (compressor)
Tom R.
WASHER WHIRLPOOL MFW9800TK0 "Tech was contacted by Dispatch, customer rescheduled, customer not at location.; saved tckt"
Aaron B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Unit #1Checked operations found the unit ice maker is jammed and not working, and the dampener control is grinding loud need to be replace ordered parts ; ordrng 1 W10884390 (icemaker) and 1 WPW10594330 (control)"
Andy H.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Not cooling, replaced compressor and drier and air tower tested unit working properly"
Andy H.
DRYER MAYTAG MGDB835DC4 "Door came out damaged, replaced door tested unit working properly"
Raymond D.
RANGE WHIRLPOOL WFG525S0HZ1 Part defective; ordrng 1 W11026866 (panl-cntrl)
Hector Z.
RANGE KITCHENAID KSGB900ESS1 "Customer is complaining that some times when she is going to reach something in the cabinet above the range she accidentally push and turn the knob (Far left cook top knob) allowing gas to escape.I checked the unit and found nothing wrong with 5he knob or gas valve shaft, basically is nothing I can do about. I suggested to the customer to double check the knobs, or installs some type of Stove Knob Safety cover for gas stove. Tested ok."
Jose H.
REFRIGERATOR KITCHENAID KBFS22EWWH5 Installed gasket collected money complete call
Andy H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Not cooling, found that compressor is bad; schdld next appmnt for 7/30 TUE 8 am"
Michael M.
OVEN WHIRLPOOL KGBS246SBL0 Removed and installed upper oven bake ignitor 814269Tested and oven now has ignition. Cx is now happy.Collected $232.29 by card. Job complete
Hector Z.
DISHWASHER KITCHENAID KDTE334GPS0 "Customer was unable to show proof of purchase, the numbers on the receipt doesn’t match the one in the dishwasher (See pictures). Advised the customer to contact KitchenAid or the dealer were the dishwasher was purchased and create a new service order.***Note*** The detergent dispenser doesn’t work."
Andy H.
M/W OTR WHIRLPOOL WMH32519HZ3 Needs cabinet and a two man to bring down microwave new cabinets ; ordrng 1 W11207441 (wraper-cab)
Hector Z.
REFRIGERATOR MAYTAG MSS25C4MGW00 "Customer is complaining that the refrigerator is noisy and the doors are uneven (Fresh food door is thicker then the freezer door).In my opinion the refrigerator sounds normal, the only sound that I hear is the evaporator fan motor and in this type of units that the way they sound. I contacted the Tech Line (SR#7725430341), and he agreed with the sound of the refrigerator, also he said that normal that one door appears thicker then the other one."
Patrick C.
OVEN WHIRLPOOL KOSC504ESS01 Found fuse bad due to bad blower. Removed and replaced blower and thermal fuse. Tested 7nit. All ops checked good
Hector Z.
DRYER WHIRLPOOL WGD4950HW0 Replaced door switch. Tested ok.
Leon M.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Cx complaint that after opening the fridge there is moisture on molium .After running diagnostic check find that moisture control switch is off.Turn moisture control on on position.After running diagnostic check unit working properly as designed.
Aaron B.
REFRIGERATOR WHIRLPOOL KRSF505ESS00 "Needs a 2 call count to repair unit Called tech line John Checked the unit out the fresh food thermistor has failed need fan asm and main board, also in the freezer section L E D lights are very dim and flickering failed light John said to change the Ishtar in the freezer section one or more are defective and shorting the DC Circuit this is necessary to get the lighting back corrected in the freezer section before it shorts out the main board ordered parts; rqstng P&A on 1 W10316760 (thermistor) and 2 W10876365 (light)s and 2 W11130208 (module)s and 1 W11226500 (LIGHT BAR)"
Jonathan B.
DRYER WHIRLPOOL WGD9400SW2 Found defective rollers and pulls. Replaced repair kit. Tested unit and is working properly
Aaron B.
WASHER WHIRLPOOL LSQ8543JQ0 Checked operations found that the unit had a broken lid switch which made it full of water estimate to replace the lid switch is $304.66 mrs approved the est paid 164.66 on card the rest is due after the repair is done ordered part ; ordrng 1 3949247V (switch-plg)
Tom R.
WASHER MAYTAG MHW6630HW0 "Installed Drawer, leveled unit, ran diagnostics, check okay. No damage to unit or home from tech, job complete."
Leon M.
RANGE WHIRLPOOL WEG515S0FS0 Part is defective.Bulb inside is broken.Need to order another one.Please schedule next visit Andrew.; ordrng 1 W11281687 (sockt-lite)
Steven W.
WASHER MAYTAG WTW5000DW1 "Ran diagnostics. Had f2e1, f5e1, f5e2, & f5e3 error codes. Cleared error codes. Found latch not latching. Replaced latch assembly.( pre-edit parts are not for this model ). Fills, agitates, drains, rinses,& spins properly. Complete.; used 1 W11307244 (LATCH) from stock"
George Y.
WASHER WHIRLPOOL WFW9451XW00 Pulley defected need to reorder ok to order part ok to reschedule.need 2 man for repair.; ordrng 1 WP8182650 (pulley)
Tom R.
WASHER MAYTAG MVWB865GW0 "Found basket moving excessively, unable to detect basket consistently, order Suspension Rods and Clutch.Suspension - (W11130356)Clutch - (W10754448); ordrng 1 W10754448 (clutch) and 1 W11130356 (suspension)"
Michael M.
WASHER MAYTAG MHW6630HC0 Removed and replaced ACU W11322883 and console W11325573Rebooted unit and now have F3E1 fault.Verified no pinched hose or wiring. Verified no obstructions in pressure hose. Must be faulty pressure sensor W11316246Return 7/25/19 8-12 requested; ordrng 1 W11316246 (switch-wl)
Steven W.
DOUBLE WALL OVEN KITCHENAID KEBS279BSS00 Ran diagnostics. Had f6e1 error code. Replaced GOC( appliance manager). Upper and lower bake and broil are working properly. Ran diagnostics. No error codes found. Part has 5 year warranty. Complete.
Tyler F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that they are getting frost in the left top corner. See door is sticking out and seal is coming off door. Ordering door and rail not in stock. Customer aware that door takes 6-8 weeks to receive.; ordrng 1 W10625069 (bracket) and 1 W10821330 (dor-fip ss) and 1 W10876598 (nameplate)
Andy H.
WASHER MAYTAG MVWC565FW1 "Leaks water, found a small hose in drain hose I thought it was the standpipe but it was the hose tested unit working properly. No water leaks"
Michael M.
MICROWAVE MAYTAG MMV4205DS1 Cx states the interior light will sometimes stay on even after closing. Tech made door adjustment but Cx still somehow manages to recreate issue by not closing the door hardenough.The outer stainless console due to damaged mounting tab W10593885Main control board WPW10686543 due to coated in greaseUpper and lower interlock W11182140 / W1118214Return 7/29/19 8-12 requested ; ordrng 1 W10593885 (panl-cntrl) and 1 W11182140 (interlock) and 1 W11182140 (interlock) and 1 WPW10686543 (cntrl-elec)
Jose H.
LAUNDRY WHIRLPOOL WFW85HEFW1 Installed pump check washer ran test complete calll
Isidore A.
RESIDENTIAL REFR WHIRLPOOL WRF535SMBM00 "Found freezer door seal deformed not sealing properly with heat gun set freezer door gasket back to shape, sealing and working as designed. refrigerator interior light found defective light bulb cracked not making proper contact, yet has continuity. Removed old bulb and installed new bulb working as designed."
Alejandro C.
REFRIGERATOR MAYTAG MFF2055YEM00 "Found the unit not cooling,check evaporator and condenser fan motor running normal,replace compressor dryer and charge refrigerant unit work normal.the office collect $350.00 customer pay credit car."
Tyler F.
REFRIGERATOR WHIRLPOOL WRT111SFDB04 "Customer stated that the 7n8t has not cooled since he got it. Found sealed system leak. Ordering compressor and evaporator vacuumed system and charged with Freon. Double sealed system labor.; used 1 AF1200 (TUBE EXTENSION), and 5 R134A (REFRIGERANT) from stock"
Steven W.
WASHER WHIRLPOOL WTW4816FW2 Ran diagnostics. No error codes. Found agitator stripped . Needs agitator.; ordrng 1 W10772621 (screw) and 1 WP3951744 (agitator)
Steven W.
DISHWASHER KITCHENAID KDTM354DSS4 "Found needs tracks per service pointer # W10914584C. Replaced left and right tracks. Left adjuster tab broken. Needs adjusters, positioners. 2 count job. Allow extra time.; rqstng P&A on 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 2 WPW10546503 (adjuster)s"
Jim S.
LAUNDRY MAYTAG MVWB835DW2 Replaced console and board. Unit tested ok
Dane K.
DISHWASHER WHIRLPOOL WDT710PAYB3 Upon arrival the cx complaint was unit not drying the dishes and long run time. Ran diagnostics to verify operation of heater. Heater is working in diagnostics. Everything seems to be functioning fine for the unit
Steven W.
WASHER AMANA NTW4605DW0 Ran diagnostics. Had f5e1 error code.found latch not locking. New latch stuck closed( defective). Will pick up part locally.; schdld next appmnt for 7/24 WED 2-6
Erick S.
REFRIGERATOR AMANA ASI2575GRS01 "Cycled unit and found unit with ice maker getting voltage but not responding causing failure, replaced ice maker. It cycled andilled with no errors, job complete"
Erick S.
FREEZER WHIRLPOOL WRS325FDAM04 "Cycled unt and found bad module on both rc and fc. Replaced and both side are now working. Found door not sealing correctly causing war, temp. Removed items and realigned door and rail. Unit is now sealing and cooling. Job complete"
Randy C.
REFRIGERATOR WHIRLPOOL KSSC36QMS01 Found unit not powering on unit has over temp alarm flashing control board will flash but will not keep on. Won’t cool. Won’t even kick on compressor will need new control boards. Control boards no longer available. Will have to refer to warranty unit will need. Control ( 2303934)Control (WP2259350)Control (W10839424)
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Whripool sending work order for labor customer paid 283.83 installed ice maker tested check out ok complete. No dents or dings cause by tech.
Isidore A.
MICROWAVE KITCHENAID KBMC140HSS0 Found door spring broken part ordered WP4452395 left side and WP4452396 right side microwave door springs; ordrng 1 WP4452395 (spring) and 1 WP4452396 (spring)
Tyler F.
FREEZER KITCHENAID KSSS48QDX05 Filter was leaking from when I pushed the fridge back I kinked the line. Repaired the leak could not collect it was my fault.
Tyler F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that the evaporator has frozen over. Removed and replaced cover thermistor harness tested all works good at this time.
Andy H.
REFRIGERATOR WHIRLPOOL WRSA71CIHN00 Freezing in fresh food. Replaced damper tested unit working properly
Randy C.
WASHER WHIRLPOOL WTW4800BQ0 Removed and replaced all gearcase tub and drive pulley capacitor and motor. Still needs new block won’t grip agitator. Ordering and scheduled for tomorrow. ; ordrng 1 WP389140 (drive block)
Andrew P.
DISHWASHER MAYTAG MDB4949SDZ0 Removed and replaced control and pump assembly. Tested unit and it filled washed and drained. No leaks. Unit working properly. CX. OT AVAILABLE TO SIGN INVOICE. Could not find home owner. After 10 minutes I left.
Rod H.
WASHER WHIRLPOOL WFW9640XW00 "Returned to replace parts ordered and test op as designed no lks7/9/19 9:40: RO there 7/9 TUE, 9:20 to 9:38, Leaks water and time seems to increase excessivelyConfirmed Pending autho for parts approval ordering door boot and main control; OEM failure;; rqstng P&A on 1 WP8182119 (bellow) and 1 WPW10411662 (cntrl-elec)"
Andrew P.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Called WPL techline, gave all info to tech. Controls have been replaced x2, thermistors has been replaced and moved to correct position and zip tied. FF evap Harness has been replaced. Unit is unrepairable OOW. File 772543776"
Andrew P.
FREEZER KITCHENAID KRMF706ESS01 Called WPL techline Chris. Gave techline all info about what was replaced. Current temp in fridge product temp top shelf 37.7* middle shelf 36.5* temp from top of air tower is 32.9* techline advised to run data logger for one week. file number 7725427098 Need to send da a loggers to Izzy ; ordrng 2 11111 (DATA LOGGER )s
Patrick C.
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Removed and replaced parts. Unit needs to be programmed. No instructions with board. Reprogrammed. All ops Check3d good
Tom R.
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 "Installed Thermistor, Sensor, and Gasket, ran diagnostics, no errors, check okay. No damage to unit or home from tech, job complete."
Dane K.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Upon arrival the unit was not making ice. Found icemaker would not harvest. Removed and replaced ice maker and tested unit. Unit functions normal now
Enrique R.
REFRIGERATOR FRIGIDAIRE LFHB2741PF8A Inspected Frigidaire refrigerator . Ice maker mold broke off from module assembly and not dispensing water . Installed ice maker and valve . All functions checked normal at time of service . No leaks .
Enrique R.
RANGE FRIGIDAIRE FFGF3016TBA Installed clock/timer and overlay . All functions tested good .
Rod H.
DISHWASHER KITCHENAID KDTM354DSS4 Consumer agreed to reschedule for next day?jbbb k. Paid ; schdld next appmnt for 7/24 WED 6-9
Enrique R.
LAUNDRY MAYTAG MVWX655DW0 Installed washplate and hub assembly . Performed calibration . All functions checked normal . No leaks .
Rich S.
WASHER MAYTAG MHW5100DW In the course of repair dispenser broke. Re route for parts.; ordrng 1 WPW10365885 (SPOUT)
Darren A.
RANGE WHIRLPOOL WFG550S0HV0 "No gas to lower oven, found gas cut out tripped.reset and tested,checks okay."
Darren A.
DRYER WHIRLPOOL WGD8900BC0 "Replaced control and console,cycle tested, wrinkle shield is now a selectable option. Checks out good."
James G.
COOKTOP WHIRLPOOL WCC31430AW02 SR#7725422454TJ at tech line says do not return on this unit for this service request as unit is functioning as designed.Advised customer about this who said Best Buy requires us to get RA number for unit to be exchanged. I advised customer that this is between her and Best Buy.
James G.
DISHWASHER WHIRLPOOL KDTE254ESS2 Replaced adjusters and clipsTested ok
James G.
MICROWAVE WHIRLPOOL JMC1116AS0 This is a countertop microwave with an exchange only warranty and no parts lookup available. Unit sounds like HV issue No charge
Jonathan C.
WASHER MAYTAG MHW6630HC0 Installed user interface tested working to spec
Jonathan C.
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Found ICEMAKER stripped replaced tested working to spec
Jonathan C.
DISHWASHER BOSCH SHP865WF5N/10 Tested unit found pump blocked cleared tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Sr# 7725431260 talk to tech said that the issue is environmental house is like 82 in kitchen temps r good 37.8 in refer and 1 in freezer unit has no error codes and passed all tests
Jonathan C.
REFIRGERATOR KITCHENAID KRFC704FBS00 Unit is out of warranty needs ICEMAKER a and r working on unit ; ordrng 1 W10908391 (icemaker)
Francisco S.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Removed and replaced control/thermistor asked cx to monitor temp and report any issues.
Francisco S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Removed and replaced door, transferred door handle, unit checks ok."
Jim S.
REFIRGERATOR WHIRLPOOL WRF757SDHZ00 Noisy compressor. Door discoloring. Will order compressor but door need autho.W10757549 doorW11223753 emblem ; ordrng 1 WPW10466675 (compressor)
Jim S.
REFRIG/SIDE-BY-S WHIRLPOOL WRS576FIDM01 Unit does not dispense ice. Need coupler and motor; rqstng P&A on 1 W11202789 (motor) and 1 WP2220458 (coupling)
James G.
WASHER MAYTAG MVWB965HW0 Replaced fill valve Tested ok
Patrick C.
DISHWASHER MAYTAG MDB4949SHZ0 Removed and replaced control. Tested unit. All ops checked good
Patrick C.
DISHWASHER KITCHENAID KDPE334GBS0 Replaced the track. Tested all ops checked good
Patrick C.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Found the unit not draining. Check valve popped in wrong way. Popped the right way. Tested unit. All ops checked good
James G.
DISHWASHER KITCHEN AID KDTE104DSS0 Both adjusters broken ; ordrng 2 WPW10546503 (adjuster)s
Aaron B.
WASHER WHIRLPOOL WTW4816FW2 "Unit had a bad cold water valve not filling up, replace the water valve tested operations also they gave a customer instruct on how to properly use the unit customer is using the wrong soap and the cycle to get success and stood operating normal now"
Jim S.
WASHER WHIRLPOOL WFW92HEFW0 No fault codes. (The unit was not locked or leveled).Secured rear bolt to the spinner basket
Jim S.
DISHWASHER KITCHEN AID KDTE404DSS0 Removed glass from drain pump
Kevin M.
WASHER MAYTAG MVWC565FW1 Unit making noise during cycle. I tested unit and heard noise coming from gearcase area. I tipped unit back and found that the cam assy was not snapped in all the way to gearcase causing gears to slip. Fully installed cam to gearcase. Cam in good condition. No parts needed. All tests good.
Kevin M.
MICROWAVE AMANA AMV2307PFS2 Unit making loud noise during use. I found that the noise is coming from vent fan. I removed vent and found a screw had fallen in during manufacturing. I removed screw. Tested unit. All tests good.
Jim S.
FREEZER MAYTAG MZF34X16DW00 Not defrosting again. Reordering board and thermistors ; ordrng 1 W11126069 (contrl-box) and 1 W11244436 (harness) and 1 WPW10383615 (thermistor)
Jim S.
REFRIGERATOR THERMADOR T36IB900SP/03 Installed filter head and water valve. Replaced ice maker. Unit tested ok
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit not dispensing ice or water at dispenser. While testing unit I found that the door switch for left side door has dented liner on door and now is not recognizing door being closed. Unit needs new style switches and new left side door. Removed and replaced door switches and left side door. Tested unit. All tests good.
Tyler F.
REFRIGERATOR WHIRLPOOL KSSP42QMS01 Customer stated that the refer compartment is getting warm again. Found interface is no longer showing current temps. Ordering display and control board kit not in stock.; ordrng 1 W10818296 (cntrl-elec) and 1 W10839424 (cntrl-elec)
Cruz B.
DISHWASHER WHIRLPOOL KDTE234GPS0 "Fixed- installed new part (sump & motor), tested unit in a diagnostic test mode it completed wash drain heated, no codes, no leaks, unit working as designed, cx ok repair, send cx a survey please thanks."
Tyler F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer stated that the evaporator froze over again it’s been less than three weeks since Juan was out here last this is a recall on Juan I got to the call at 6:20 tech line was already closed ordering evaporator thermistor rescheduling the call for Friday a.m. please send Juan back he needs to call tech line before installing the part.; ordrng 1 W11087438 (motor-evap)
Cesar H.
KITCHEN WHIRLPOOL WFG320M0BS3 Customer instruct on operation unit tested good heat being felt on panel was from oven vent
Kevin M.
DRYER WHIRLPOOL WGD7500GC0 Unit not starting when customer pushes start button. I tested continuity at door switch and found failed door switch. Removed and replaced door switch. Tested unit. All tests good. Customer had unit uninstalled in a hallway. I tested unit with outlet in hallway. Customer will have to reinstall unit back in laundry room.
Lance V.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Techline sr#7725429416Removed evaporator cover fridge section, found large ice buildup. Also, thermistor was not in correct position on suction side per service pointer. also, thermistor wires were stripped and connected, thermistor shorted. Needs to be whole assembly replaced.Need to re route with parts; ordrng 1 W11033168 (harns-wire) and 1 WPW10248595 (control) and 1 WPW10501260 (cover-evap)"
Jonathan C.
DRYER MAYTAG MEDX655DW1 Found high limit bad replaced tested working to spec ; used 1 279816 (THERMAL CUT OFF HI) from stock
Cruz B.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Needs more work- wrong connector, ordered right connector for unit, cx not satisfied with door because of hard water stains caused by leaks from dispenser, use 2 tablets with warm water and Magic eraser, removed hard water stain from refrigerator door, cx said it’s still noticeable and is not happy with door, asking for a door replacement using s-code fot door. ; ordrng 1 8201815 (CONNECTOR) and 1 LW10557493 (SS DOOR. )"
Irvin F.
WASHER WHIRLPOOL WTW5000DW2 "Cx says the washer is not filling with water. Checked error codes, no codes in the system. Fill valves are operating. Wash spin drain all operating properly. CX INSTRUCT IN LOADING AND WATER LEVELS. ALL OPS NORMAL."
William L.
RESIDENTIAL REFR WHIRLPOOL WRX988SIBM03 "found shorted led module, Replaced led module in freezer, freezer lights tested ok. Unit cooling at this time"
Jonathan B.
REFRIGERATOR WHIRLPOOL KRFC704FBS00 Found defective door seal. Seal ripped and torn. ; ordrng 1 W10917312 (gasket-dor)
William L.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Unitice return air vents, Found liner leaking air, in pics of liner , ordered kit for with sealer as per # 10916291A.; ordrng 1 W10916494 (blade-fan)"
Jim S.
DRYER SPEEDQUEEN ADGE9RGS115TW01 Defective belt.; ordrng 1 D511255P (BELT)