Local Reviews
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James G.
DRYER - GAS WHIRLPOOL WGD8900BC0 Burner is short cycling ; rqstng P&A on 1 WP8577274 (thermistor) and 1 WPW10532427 (cntrl-elec)
James G.
OVEN GE JGBS10DEK1WW Found igniter switch out of position on gas valve. Removed manifold cover and seated switch properly.Tested ok
George Y.
RANGE FRIGIDAIRE FFGW2426US Found oven door lock put into diagnostics retested check out ok complete. No dents or dings cause by tech.
George Y.
REFIRGERATOR AMANA ABB1921BRM00 Replaced parts tested check out ok complete. No dents or dings cause by tech .
James G.
OVEN FRIGIDAIRE FFGF3054TSD Oven light switch popped out of backsplash Removed and reinstalled switch Tested ok
James G.
REFRIGERATOR WHIRLPOOL WRX988SIBM03
James G.
WASHER MAYTAG NTW4516FW
James G.
MICROWAVE GE JVM6175EKES
Hector Z.
DISHWASHER MAYTAG MDB8959SBS3 "Dishwasher completely dead, checked unit and found short on connector P4. ; ordrng 2 W1019541V (TELLER)s and 1 W10496098 (harns-wire)"
George Y.
WASHER GE GTW330ASK3WW Found washer hot water not functioning found valve connector not making good contact reconnected retest check out ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR FRIGIDAIRE FPBS2777RFD "Installed part tested check out ok complete. No dents or dings cause by tech,"
James G.
REFIRGERATOR WHIRLPOOL ED5VHEXVQ03 Replaced listed parts Tested ok
George Y.
REFRIGERATOR JENN-AIR JS42NXFXDE01 Installed parts tested check out ok complete. No dents or dings cause by tech.
James G.
REFIRGERATOR WHIRLPOOL WRF736SDAM11 Replaced listed parts due to door warped Tested ok
James G.
WASHER WHIRLPOOL MVWX655DW1 Unit is not connected and in warehouse however did find cam assembly spun off bottom of transmission.Reinstalled cam and calibrated.Tested ok
George Y.
DRYER MAYTAG MGDC200XW2 Found dryer not getting hot found bad thermalfuse; ordrng 1 WP3392519 (fuse-thrml)
George Y.
MICROWAVE JENN-AIR JMW2430DB00 Installed display control does not have a microwave option need to reorder w11236896 ok to order part.
George Y.
WASHER MAYTAG MVWB955FW1 Found unit not responding properly need to replace control board and ui display ok to order parts.; ordrng 1 W10912345 (cntrl-elec) and 1 W11025446 (panel-cntl)
George Y.
OVEN WHIRLPOOL KERS205TSS0 Installed parts tested check out ok complete. No dents or dings cause by tech; ordrng 1 WP8507P331-60 (cntrl-elec) and 1 WPW10276482 (elmnt-bake)
James G.
REFRIGERATOR/TOP WHIRLPOOL ET14JK
Dane K.
WASHER GE GTW485ASJWS Unit would only spin no matter what was selected. Unplugged unit and replaced in and entered the programming mode and reprogrammed unit. Tested unit in deep fill mode and let fill and wash. Unit functions normal now.
Dane K.
RANGE- GAS AMANA AGR4230BAW2
Dane K.
WASHER GE GTW330ASKWW Upon arrival the unit was sitting outside hooked up to a water hose with only Coldwater and the drain line sitting on the ground.
Dane K.
WASHER GE GTW460ASJWW "iced and replaced shifter and tested unit. Unit functions normal now"
James G.
REFRIGERATOR GE ZISS480DXBSS Found leak on process stub installed by previous servicer Repaired leak and recharged Tested ok
James G.
WASHER MAYTAG MVWB725BW? Tub seal leakage UNIT HAS NO MODEL AND SERIAL TAG; rqstng P&A on 1 W10381078 (outer tub) and 1 W10518300 (basket) and 2 WP8533928 (screw)s and 1 WPW10222008 (filter)
James G.
REFRIGERATOR FRIGIDAIRE FGHS2631PP4A Repaired leak at suction line on evaporator
Dane K.
OVEN WHIRLPOOL WOD51EC0AS05 Removed and replaced panel and tested unit. Unit functions normal now
Dane K.
DRYER WHIRLPOOL WGD4815EW Upon arrival the unit was taking too long to dry. Found the gas coils out of range. Removed and replaced gas coils and tested unit. Unit functions normal now; used 1 WPW10328463 (COIL-VALVE) from stock
Dane K.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Removed and replaced control and motor assembly and tested unit. Unit functions normal now.
Dane K.
FREEZER FRIGIDAIRE FFFH17F2QWB Install defrost timer. Unit functions normal now
Dane K.
ICEMAKER FRIGIDAIRE FFHB2740PP Icemaker evap was iced over and fan was stoped by ice. Unit needs air handler kit and fan; rqstng P&A on 1 5303918784 (air handler housin) and 1 5304493604 (fan & gasket kit)
Dane K.
WASHER GE GTW460ASJWW Upon arrival the unit with only fill and then drain. Attempted to go into programming mode by holding start button and rotating seven clicks to the left but it would not enter programming mode. Unit has faulty control; ordrng 1 WH18X28174 (CONTROL)
Dane K.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Evacuated charge removed and replaced three-way coil valve and defrosted evaporator and removed and replaced control board and thermostat and fan assembly. Re-charged and tested unit. Unit functions normal now
Dane K.
DRYER GE GTD42GASJWW Upon arrival the gas valve was leaking. Removed and replaced gas valve and tested unit. Unit functions on; used 1 WE03X24545 (VALVE) from stock
James G.
REFRIGERATOR AMANA ASD2620HRW Installed water filter
Isidore A.
COOKTOP KITCHENAID KECC667BBL02 "Removed main top and old control board. Installed new control board, reinstalled main top. Test cooktop operation ok at this time"
James G.
REFRIGERATOR WHIRLPOOL WRX988SIBW00 Part was opened
Isidore A.
WASHER MAYTAG MVWC565FW1 Found f7e6 motor fault not verified and f0e2 over suds error not verified. Test washer operation ok at this time no new codes. Customer states that washer has been working at this time. Customer instruct on cycle selection and detergent use and washer cleaning every 30 washes
Isidore A.
WASHER WHIRLPOOL WET4027HW0 "Found no codes, test washer Operation ok at this time, no leaks or any other problems found. Customer instruct dispenser is removable, can be cleaned."
Chris M.
WASHER WHIRLPOOL WTW8500DW5 Customer was experiencing noise during wash cycle. Remove wash plate found teeth to be stripped out. Removed and replaced with new plate. Ran system test everything seems to functioning good. Having customer monitor to see if sound comes back.Job complete
Isidore A.
REFRIGERATOR KITCHEN AID KBSN608ESS01 Removed old upper refrigerator grill and installed new upper refrigerator grill.
Chris M.
DRYER MAYTAG MGDB835DW4 Customers issues their new dryer is not heating. Found igniter to be bad and then also found having no power to gas valve therefore it’s not engaging. Order and control board. ; ordrng 1 W11133021 (CNTRL)
Chris M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Customers issue is that right side door was not sealing properly. Found doors to be out of alignment adjusted the legs also made Shimmed up backside a refrigerator due to the tile being way at a level. Doors are shutting and sealing properly now. Job completed
Isidore A.
DISHWASHER KITCHENAID KDFE454CSS4 per service pointer w10756177B removed and installed new upper rack adjusters both left and right sides. Test rack operation ok at this time.
Chris M.
FREEZER WHIRLPOOL GB2FHDXWS04 Customers issue that freezer door was not closing all the way in there is frost and ice everywhere. Found drain to be plugged causing bottom of cabinet to freeze.Therefore causing the door not to close all the way. Defrosted everything with my steamer. During the process I broke a part. The left bracket.Ordering part
Isidore A.
REFRIGERATOR KITCHENAID KBFN502EPA02 Found lights W10908166 off 3 on left side 1 on right off. light control W10640411 parts ordered ; ordrng 1 W10640411 (invrtr-box) and 4 W10908166 (module)s
Chris M.
REFRIGERATOR KITCHENAID KBBL306ESS01 LED lights are not functioning in the center of the refrigerator and in the freezer the outer lights in the refrigerator cabinet are functioning ordering LED box and three lights to fix as you; ordrng 1 W10640411 (invrtr-box) and 1 W10908166 (module)
Chris M.
COOKTOP WHIRLPOOL KGCT365XWH-3
Isidore A.
ICEMAKER KITCHENAID KUIS18PNZW1 "Removed ice maker and installed wiring harness to condenser fan motor, test ice maker making ice at this time"
Chris M.
DRYER AMANA NED4655EW1 Dryer is making a lot of noise.Installed dryer repair kit all noises gone away dryer Is functioning as designed. Job completed
Chris M.
DRYER MAYTAG MGDB765FW0 Customer states dryer is taking very long time to dry clothes. Enter dryer in the diagnostics received multiple codes dealing with the control board and the touch panel itself; ordrng 1 W11089308 (cntrl-elec) and 1 WP338906 (sensor) and 1 WP3391912 (thrmst-fix) and 1 WP8573713 (cutoff-tml)
Chris M.
WASHER MAYTAG MVWC565FW1 Customers states that washer would not spin it was making a humming sound. Receive multiple codes dealing with communication and drive motor also noticed actuator was faulty too. Installed new actuator to see if I can get it to at least spin; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (CAPACITOR ) and 1 W11162438 (CNTRL)
Chris M.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customers issue is that both right and left refrigerator door have imperfections; ordrng 1 W11104467 (RIGHT DOOR) and 1 W11104478 (LEFT DOOR)
Chase F.
REFRIGERATOR WHIRLPOOL WRV976FDEM00 "Spoke with tech line, unit is unrepairable due to harness wire coming from liner."
Chase F.
WASHER MAYTAG MVWX655DW0 Installed new control board. Unit now running complete cycle and working by design.
Isidore A.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Found diffuser W10869522 noise , left door slightly high than right side. Leveled right side to get doors even. Too customer satisfaction. Ok at this time, part ordered; ordrng 1 W10869522 (DIFFUSER )"
Chris M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 cx states the refrigerator not producing ice, installed new icemaker and water valve icemaker started to function and then power dropped out. Filled tube to icemaker is freezing up found broken wire ordering freezer door; ordrng 1 W11026425 (FREEZER DOOR STAINLESS )
Irvin F.
DRYER WHIRLPOOL WHD5090GW0 "Installed control board. Plugged in dryer. Ran test operation, passed. All ops normal."
Irvin F.
DRYER MAYTAG MEDC465HW0 "Replaced motor and blower wheel. Test for operational noise, normal. Unit is heating and operating properly. INFORMED CX THE VENTING THEY HAVE BETWEEN EALL AND DRYER IS INEFFICIENT, THEY NEED TO REPLACE WITH SLIM VENT BOX."
Chase F.
DISHWASHER FRIGIDAIRE FFCD2413US0A "Installed new board. Unit still not getting any power. Spoke with tech support and got advised to take voltage reading coming from door switch and also leading to board, and to check for proper installation with junction box. Got all proper voltage readings, and still got a dead dishwasher. Proper voltage and polarity coming from outlet. Unit is marked as unrepairable, after installing both board, latch and overlay.File number is 82411286"
Irvin F.
WASHER GE WSLS1500H2WW "Removed power from unit. Replaced clutch assembly. Test for operation, passed. All ops normal."
Irvin F.
COOKTOP WHIRLPOOL WEE745H0FE0 Installed knobs. Test all knobs. Passed. All good to go
Chris M.
RANGE WHIRLPOOL WFE505W0HS1 Customers having temperature concerns with their new range. Found control board to be faulty and also sensor to be bad. Tried preheating oven to 350 after20 minutes It would only reach about 220°. Both bake and broil elements are functional; ordrng 1 W11314391 (CNTRL ) and 1 WPW10129032 (gaskt-door) and 1 WPW10181986 (sensor)
Chase F.
REFRIGERATOR WHIRLPOOL WRS325FDAM "Installed new ice maker, unit now making ice and working by design."
Irvin F.
DRIYER GE GTD42EASJ2WW Installed bearing kit. Test good noises gone. All ops normal.
Chase F.
FREEZER WHIRLPOOL WRT311FZDW00 "Upon arrival, The same problems are in fact occurring. Cx did not want me to put new parts on just to confirm that there is still a problem with the unit, it is confirmed that there is still major frosting up in freezer section.
Cesar H.
DISHWASHER BOSCH SHPM65W55N11 Replaced UI all tested good
Chase F.
WASHER MAYTAG MVWC415EW1 "Diagnosed unit, got shifter fault error code. Ran unit through automatic test mode and unit passed all tests. Very loud grinding noise due to a bad gear case. Ordering new parts for transmission job.; ordrng 1 W10836496 (agitator) and 1 W11035747 (gearcase)"
Chase F.
RANGE GE JGBS66REK2SS Oven was in use of time of arrival to make repair. Advised cx that unit needed to be shut off in order to make repair.
Cesar H.
MICROWAVE OVEN FRIGIDAIRE FFMV164LSA Replaced switches and holder and fuse unit tested good
Irvin F.
WASH/DRY COMBO GE GUD27ESSMWW Needed motor didn’t order. On order. ; ordrng 1 WE49X27320 (MOTOR)
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 "Installed replacement parts. This time is worked. The gearcase was not defective. Al, ops norma."
Chase F.
WASHER MAYTAG MVWC565FW1 Found bad gearcase. Ordering parts for transmission job.; ordrng 1 W11035751 (gearcase) and 1 W11161960 (AGITATOR)
Irvin F.
WASHER GE WSLS1500H2WW "Removed power from unit. Replaced clutch assembly. Test for operation, passed. All ops normal."
Cesar H.
REFRIGERATOR KITCHENAID KSSC48QVS10 Replaced controls and valve all tested good at this time
Hector Z.
WASHER WHIRLPOOL WFW8740DW0 Since last visit washer has been working fine.
Chase F.
REFRIGERATOR FRIGIDAIRE FGHF2366PF9A "ordrng 1 243297606 (ice maker)"
Andrew P.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Removed and replaced evaporator fan motor and UV dryer. Pulled vacuum on unit and tested for leaks and found no leaks. Recharged unit with 5.5 ounces of R 134A. Checked pressures and temperatures OK inform customer to give 24 hours for temperatures to adjust unit is working properly and job is complete.
Billy J.
FREEZER WHIRLPOOL WRT311FZDW01
Cesar H.
REFRIGERATOR KITCHENAID KRFC704FPS01 Replaced components ran test on unit ice maker now fills Fan motors run smooth but ice maker now won’t pas test 120 and it won’t time out after a minute like it’s supposed to contacted tech line they suggested replacing front display board file 7724235598 I’m ordering ice maker to be on the safe side ; ordrng 1 W11115534 (icemaker) and 1 W11330487 (CONTROL )
Billy J.
WASHER MAYTAG MVWC565FW1 Upon arrival removed and replaced control retested job complete
Cesar H.
WASHER WHIRLPOOL WTW4855HW0 Spoke to tech line because customer is still having same problem of tearing clothing and twisting clothing they recommended proper loading and if still occurring basket to be replaced 7724237503; ordrng 1 W10910409 (BASKET)
Andrew P.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Remove and replaced door and valve. Unit came on controls powered up. For customer to give 24 hours for it to make ice.
Andrew P.
M/W OTR WHIRLPOOL WMH31017AB1 Cx stated unit would not start and that there was also issues with the keypad. Tested unit and it will run but in any numbers are used on keypad it will lock out.
Billy J.
WASHER WHIRLPOOL WFW92HEFW0
Andrew P.
REFRIGERATOR JENN-AIR JFC2290VEP0 Removed and replaced compressor and dryer. Had to make a discharge tube because discharge tube was corroded. Had to reroute suction line. Pulled vacuum and unit held vacuum. Re-charged unit with 4.5 ounces of 134A. Advise customer to give unit 24 hours to cool job completed
Billy J.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 WIZ2500EP1 unit is in garage door has a dent W11028374; ordrng 1 W11028374 (panel)
Aaron B.
REFRIGERATOR WHIRLPOOL WRF560SMYW02 Replaced the right hand door assembly tested operations normal now
Billy J.
WASHER MAYTAG MVWB835DW0
Aaron B.
DISHWASHER WHIRLPOOL WDF560SAFM1 Seized up drain pump , cleared water replaced part , tested operations normal now unit drained out 3 times operations normal"
Aaron B.
FREEZER KITCHENAID KRMF706ESS00 Unit leaking in the fresh evaporator , compressor is very hot to the touch and rattling ordered parts also thermistor harness is defective not reading correct needs main board; ordrng 1 W10779331 (compressor) and 1 W11087438 (motor-evap) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10389152 (support) and 1 WPW10675033 (cntrl-elec)"
Aaron B.
M/W OTR MAYTAG MMV4206FZ5 Unit fuse is going bad when you open the door ordered the interlock Switch kit and fuses needs a new filter board as well ordered parts ; ordrng 3 W10138793 (fuse)s and 1 W10561770 (capactr-mg) and 1 W11244490 (INTERLOCK KIT ) and 1 W11256462 (DIODE ) and 1 WPW10531156 (filter)
Aaron B.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Check the unit the filter housing door assembly and cover. order parts to correct the issue; ordrng 1 W10834718 (housing) and 1 W10900871 (cover-filt) and 1 WP2223877 (latch)
Hector Z.
REFRIGERATOR WHIRLPOOL MFI2568AEW "Broken end cap pantry (LH), and torn freezer door gasket.; ordrng 1 W10874836 (endcap) and 1 WPW1043321 (FREEZER DOOR GASKET)"
George Y.
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed part tested check out ok complete. No dents or dings cause by tech
George Y.
REFRIGERATOR KITCHEN AID KRMF706ESS Found refrigerator Freezer over freezing Not Abel to adjust properly need to replace all boards ok to replace and order parts.; ordrng 1 W10804160 (cntrl-elec) and 1 W10894103 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
George Y.
DISHWASHER WHIRLPOOL KDFE104HBL0 Found dishwasher air gap plug water ejecting wen draining clear out reposition drain hose retested check out ok complete. No dents or dings cause by tech.
Dane K.
REFRIGERATOR FRIGIDAIRE FGHB2866PF Removed and replaced fan and air handler kit with gaskets. Unit functions normal now
Dane K.
WASHER AMANA NTW4516FW3
Dane K.
OVEN FRIGIDAIRE FGF366EMC Removed and replaced control and overlay and tested unit. Unit functions normal now
Chris M.
WASHER MAYTAG MVWB765FW3 Customer states wash machine making a grinding and a humming sound during wash cycle. I first entered washer into diagnostics received error codes dealing with locked rotor. Ordering parts listed; ordrng 1 W10754448 (clutch) and 1 W11195971 (STATER) and 1 W11260238 (ROTOR)
Dane K.
DRIYER WHIRLPOOL MGDB765FW0 Upon arrival the unit was making a strange noise when it was turned on and was not drying properly. Found the shaft of the motor stripped and brewed out inside a blower wheel. Blower wheel was not turning at proper speed causing in sufficient airflow and long drive times and loud noise. Unit needs a new motor and new blower; ordrng 1 WPW10349492 (wheel) and 1 WPW10508324 (motor-drve)
Chris M.
DRYER WHIRLPOOL WED92HEFU1 Customer was experiencing loud hum humming sound during spin cycle. Upon arrival only code I found had to do with restricted airflow. Could not repeat noise customer was experiencing. Informed her to monitor and if not record if noise comes back. Job completed
Chris M.
WASHER WHIRLPOOL WTW4800BQ00 Customer is experiencing loud grinding and banging noise during spin cycle. Found multiple air codes dealing with off-balance and communication errors. Also found suspension is shot in gear case needs to be replaced. Ordering parts listed will use gear case on return visit. Thanks Chris; ordrng 1 W10721967 (drive pulley) and 1 W10780045 (suspension)
Chris M.
DISHWASHER KITCHENAID KDFE104HPS0 Customers issues dishwasher was not draining. Found drain pump motor to be burnt out. Removed and replaced checked for proper function and made sure there was no leaks. Everything checks out good job completed
Chris M.
WASHER WHIRLPOOL WFW75HEFW0 Received multiple air codes F7-E9. F5-E4. F5-E3 Also noticed suspension is shot and needs to be replaced ordering parts listed; ordrng 4 W10261492 (shock-absr)s and 1 W11201274 (CNTRL ) and 1 WPW10448876 (switch-wl)
Chase F.
DRYER WHIRLPOOL WED8200YW2 Installed new parts. Unit now running smoothly and running a complete cycle.
William L.
DRYER WHIRLPOOL WED7540FW0 "Found breaker open, reset breakers, ran dryer test, tested ok"
William L.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Defrost iced buildup on gasket area, reshapped gasket, freezer sealing properly."
William L.
MICROWAVE WHIRLPOOL WOC95EC0AB04 "F5E4, cleared code , ran self clean mode, lock assembly, tested ok, no codes found."
William L.
VENTHOODS WHIRLPOOL UXT4236ADS2 "Replaced light bulb cover, adjusted bulb socket, tested ok"
William L.
DRYER WHIRLPOOL WGD86HEBW1 "Replaced water valve, ran test steam cycle, tested ok, unit operating as designed"
William L.
RANGE WHIRLPOOL WFE540H0ES0 "replaced power cord, terminal block & nuts , tested oven & stovetop functions , tested ok"
William L.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Replaced door bottom hinge and cam , adjusted door height, tested OK"
Steven W.
WASHER AMANA NTW4605EW0 "Ran diagnostics. Had f8e1, f2e1 error codes. Found no water coming in. Found harness plug into control loose. Recrimped terminals, reinserted plug into control. Cleared error codes. Ran calibration, auto test cycle. Fills, agitates, drains, rinses,& spins properly. Complete."
Steven W.
WASHER WHIRLPOOL WFW9470WW01 "Had f21 error code. Keeps draining. Found air trap plugged. Cleaned air trap. Fills, washes, drains, rinses,& spins properly. Advised customer to use clean cycle with affresh cleaner monthly. Originaln pump impeller has excess play( worn ). Pump was needed. Ccmplete."
Steven W.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced shelf assembly. Sliding shelf is sliding properly. Unit is cooling properly at this time. Complete.
Steven W.
WASHER MAYTAG MHW5500FW1 "Ran diagnostics. Had f9e1 error code. Cleared error code. Found pump harness plug not in drain motor all the way. Reinserted harness plug. Ran quick test cycle. Fills, washes, drains, rinses,& spins properly. Complete."
William L.
DRYER WHIRLPOOL WED92HEFW0 "found controls not responding, unit packed with lent, drum light not functioning, disassembled dryer cleaned out lent from all areas, ordered ui panel & control & drum light.; ordrng 1 W10460935 (light) and 1 W10875487 (cntrl-elec) and 1 W10919216 (panel-cntl)"
Steven W.
RANGE WHIRLPOOL WFG361LVS1 "Replaced RF surface valve, knob. Tested all four burners. All burners are igniting, working properly. Complete."
Steven W.
DRYER MAYTAG MGDC215EW2 Not drying per customer. No heat. Found ignitor harness plug pin backed out. Reinserted pin into harness plug. Tumbling and heating properly. Instructed customer on 2 gas connectors spliced together is not to code. Advised customer to call plumber ( landlord). Complete.
Raymond H.
DRYER WHIRLPOOL WGD4985EW "Upon arrival cx states unit is noisy when in use and it smells like something burning. Tested and found unit functions as designed. Smell came from first time operation which is normal, smell has gone away as of time of service, noise is coming from venting. Venting is a 3 piece vent and is leaking causing excessive wind noise. Instructed cx on proper use and care of unit."
Raymond H.
RANGE WHIRLPOOL WFG320M0BW2 "Upon arrival unit has partial display. Replaced control and tested, unit functions as designed."
Raymond H.
DRYER WHIRLPOOL MDG9316BWW Upon arrival unit not heating. Found cracked igniter. Replaced igniter and tested unit functions as designed
Raymond H.
WASHER WHIRLPOOL WFW92HEFW0 upon arrival cx states whites cycle takes almost 10 hours. Found cx had 8 hour presoak on. Documented with Kevin SR 7724227034. Instructed cx on proper use and care.
Steven W.
RANGE WHIRLPOOL WFG525S0HV1 "Found oven door glass trim coming unglued. Needs door glass, nameplate. Not in stock at vendor.; ordrng 1 W11178521 (NAMEPLATE ) and 1 W11247684 (GLASS- DOOR)"
Raymond H.
DRYER MAYTAG MGDX655DW2 Upon arrival cx stayed unit squeezing. Tested and found unit working as designed. Informed cx to video unit if it continues to make noises they are worried about
Patrick C.
WASHER MAYTAG MVWX655DW1 "Removed and gear case, motor, and capacitor. Tested unit all ops checked good. USED PARTS W10528947 and w10752283 FROM JOB 233352"
Raymond H.
WASHER WHIRLPOOL WFW92HEFC0 Upon arrival unit not draining. Pump grinding. Needs drain pump.; ordrng 1 WPW10605427 (pump-water)
Raymond H.
M/W OTR WHIRLPOOL WMH31017FW0 Upon arrival magnetron making really loud buzzing noise and no heat. Needs magnetron; ordrng 1 WPW10693025 (magnetron)
Raymond H.
WASHER MAYTAG MVWB835DW3 Upon arrival hot water valve leaking. Wire pulled from connector when uninstalling needs valve and harness; ordrng 1 W11193817 (HARNESS)
Raymond H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Upon arrival diffuser not opening and evap fan motor not running. Found bad motor, and stuck damper control.; ordrng 1 W11317276 (DIFUSER)"
Patrick C.
WASHER WHIRLPOOL WTW5000DW0
Patrick C.
WASHER WHIRLPOOL WTW4815EW0 Agitator was stuck. Need to order ; rqst P&A on 1 W10908289 (agitator)
Patrick C.
DRYER ADMIRAL AGD4675YQ2 Found the unit intermittent heat ops checked out on timed dry and it fired up the first time misfired the second once it cycle off and tried to cycle back on. Also found timer not sending voltage to components on sensor dries. Needs timer and coils; ordrng 1 279834 (2 coil gas valve set) and 1 W11043387 (timer)
Michael M.
DRIYER MAYTAG MGDB765FW0 CX states unit is leaving burn marks on clothing.Cx showed tech a picture pf a living room throw pillow with a slight blackened honey comb mark that resembles inlet grating. Tech rubbed hands across grating and no residue or spot comes off. Tech explained that blackened portion is impurities in metal and discoloration is cosmetic only and not damaging clothing. Pillow was micro fiber material. Explained to cx that that particular material will scorch when in contact with hot grating. To turn pillow case inside out to dry and to lower air temperature. Cx now understands and is happy with unit. Job complete.
Kevin M.
WASHER WHIRLPOOL WTW5000DW1 "Customer stated the unit will not finish cycle. I tightened loose washplate and recalibrated main control. I tested door lock, pump and suspension. All tests good."
Kevin M.
WASHER MAYTAG MHWE500VP Unit not draining. Found voltage to pump but pump not running. Removed and replaced pump. All tests good.
Kevin M.
DISHWASHER WHIRLPOOL WDF330PAHS1 Door not staying open. I found broken friction pads on both left and right side hinges. Removed and replaced friction pads. Tested unit. All tests good.
Kevin M.
DRYER WHIRLPOOL WGD5000DW3 Unit not heating. I found ignitor glowing but no gas. I tested gas coils and found coils to be bad. Removed and replaced gas coils. Tested unit. All tests good. ; used 1 WPW10328463 (COIL-VALVE) from stock
Kevin M.
WASHER WHIRLPOOL MVWX655DW1 Unit not draining. I found voltage to drain pump but pump not responding. Failed drain pump. Removed and replaced drain pump. Tested unit. All tests good. ; used 1 W10876600 (PUMP-WATER) from stock
Kenneth M.
RANGE AMANA AGG222VDW4 Installed thermostat and tested. Unit is now working properly. Went to install handle and handle just fell out the door. Instructed customer back to Amanda.
Kenneth M.
DISHWASHER WHIRLPOOL WDF320PADS1 Found unit not draining due to clogged drain hose. Black hose from air gap to garbage disposal was clogged. Removed hose and cleared out and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWB765FW1 Installed water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Michael M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Cx states unit is making a ,etalic ticking noise. When tech arrived tech heard compressor engage and ramp up making unusual noise inside pantry section.Tech found pantry evap has ice build up on left side on evap. Ran service test and all thermistors pass. All fans operate as designed. Damper control is not closing fully or opening fully. Ordering damper control WPW10248595And evap fan with harness W11033168 and support WPW10389152; ordrng 1 W11033168 (harns-wire) and 1 WPW10248595 (control) and 1 WPW10389152 (support)"
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Installed ice maker and water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Jim S.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced faulty ice maker
Jim S.
WASHER WHIRLPOOL MVWX655DW1 "Replaced hub drive, washplate, and cold water valve. Lowered the legs for ground clearance."
Kevin M.
WASHER WHIRLPOOL WFW7590FW0 "Unit not finishing cycle. I found that the rotor bolt broke off inside basket shaft and caused rotor assembly. Unit will need outer tub, rotor, and rotor bolt. Ordering parts; rqstng P&A on 1 W11253212 (BOLT) and 1 WPW10453673 (rotor) and 1 WPW10737541 (tub-outer)"
Jim S.
REFRIGERATOR KITCHENAID WRV986FDEM01 "Replaced ice maker, fan, and installed an updated vent"
Kevin M.
WASHER WHIRLPOOL WTW8900BC0 "Unit is leaking a lot when turned on. I found that tab for pressure switch on outer tub causing leak. Unit needs new outer tub to correct issue; rqstng P&A on 1 W10381077 (tub-outer)"
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFSS2325TE0 Found unit not making any ice. Fond unit with a faulty ice maker. Ordering new ice maker. Also poor water flow though unit. Water valve solenoid isn’t opening all the way. Ordering water valve; ordrng 1 241798231 (ICEMAKER) and 1 242252702 (valve)
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFTR1814TW4 Found unit getting ice built up in freezer. Found air leak coming from freezer door gasket. Ordering new door seal. Also ordering new evap motor and blade. Low RPMS and properly pulling moisture from freezer; ordrng 1 242193203 (gasket-frzr door) and 1 242219204 (EVAP MOTOR ) and 1 242219302 (fan blade)
Jesus C.
DRYER WHIRLPOOL WGD7500GC0 Removed UI panel and removed control. Installed new control and assembled unit. Ran test and unit is now working as design.
Kenneth M.
WASHER GE GTW680BSJ1WS Found unit not working properly due to pressure sensor readings off. Checked hose and found no kinks or holes. Ordering new control board; ordrng 1 WH18X28175 (CONTROL)
Jesus C.
DISHWASHER KITCHENAID KDFE104HPS0 Customer states that unit is not draining. Checked unit and ran diagnostics no error codes found. Ran test and unit not draining. Manually removed water and replaced drain pump. Ran auto test and passed. Unit is now working as design.
Jesus C.
RANGE WHIRLPOOL WFG525S0HS0 Customer states that unit is not heating pass 100 degrees. Checked unit and removed racks and burner cover. Found the igniter not working. Removed igniter and installed new. Tested and assembled unit. Unit is now working as design.
Jesus C.
REFRIGERATOR KITCHENAID KRFF305ESS00 Customer states that unit is making loud noise. Placed unit in diagnostics and tested all moving components. Could not duplicate. Unit is working as designed.
Kenneth M.
WASHER WHIRLPOOL WTW5000DW1 Found unit not closing water solenoid all the way constantly trickling water into tub. Ordering new water valve; ordrng 1 W11210459 (VALVE)
Jesus C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer states that light aren’t turning on. Checked unit and ran tests. Pulled unit out and tested voltage to control. Checked voltages at P4 pin 3 and Ps2 pin 8 and getting 14 vdc. Not getting voltage out. Replaced control and assembled unit. Unit is now working as designed.
Kenneth M.
MICROWAVE JENN-AIR JMC2430DS01 Found unit with a dent in the front door. Ordering new putter door. Did not reschedule due to part availability. ; ordrng 1 W10527390 (glass-door)
Kenneth M.
FREEZER WHIRLPOOL WRF555SDFZ02 Found condenser fan motor with a whine to it. Causing unit to be excessive noisy. Ordering new condenser motor and fan blade; ordrng 1 W11123104 (motor-cond) and 1 WP12825803 (blade)
Jesus C.
OVEN JENN-AIR JGS1450DP1 Customer states that unit is now heating properly. Checked unit and removed burner cover found the ignitor not sparking. Removed ignitor and installed new. Ran unit and its heating. Unit is now working as designed.
Kenneth M.
DRYER MAYTAG MGDC215EW2 Found timer on dryer not advancing will just always run till manually shut off. Ordering new timer; ordrng 1 WPW10185981 (timer)
Jesus C.
MICROWAVE WHIRLPOOL UMV1160CS2 Customer states that unit is turning on by itself. Checked unit and found the secondary interlock switch not working properly. Removed grill and UI panel. Removed interlock and switch. Installed new switch and assembled unit; used 1 8206419
Jesus C.
DRIYER WHIRLPOOL WGD8500DC4 "Customer states that unit is taking to long to dry clothes. Ran unit and found error codes. Due to the vent restriction found the thermal fuse bad. Disconnected unit, raised top panel and removed font panel. Replaced fuse and assembled unit. Tested unit and passed. Advised customer to get vent cleaned out. Unit is now working as design.F4-E3F2-E1; used 1 W10909685 (THERMAL FUSE) from stock"
Kenneth M.
WASHER MAYTAG MVWC565FW1 Found unit leaking water from transmission seal to tub. Ordering new transmission; ordrng 1 W11035751 (gearcase)
James M.
DISHWASHER WHIRLPOOL KUDE70FXSS5 Customer stated leak from left side of door. Checked unit. Ran auto test and found evidence of over sudsing causing water to leak from door. Applied nutrilizing agent and flushed unit to clear soap from unit. No leak present at this time. Joel via tech line sr 7724223911
James M.
WASHER FRIGIDAIRE FAFW3801LW "Replaced pulley, screw, and belt. Tested unit and unit is functioning properly at this time. Applied blue loctite to screw to ensure tight fit and not allow screw to back out."
Jim S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 F4E3 fault code. Bad wash motor; ordrng 1 W11087376 (pump&motor)
James M.
REFRIGERATOR FRIGIDAIRE LGHB2869TF Found unit with squeaking noises coming from gas to liquid compression during operation. Inspected unit and found it to be working as intended at this time.
Jim S.
FREEZER FRIGIDAIRE FFFH17F4QW0 Bad cold control; ordrng 1 5304513033 ( COLD CONTROL)
Jim S.
OVEN MAYTAG MGR6600FZ0 Unit still starts with no one starting it; ordrng 1 W10842520 (harns-wire) and 1 W11101561 (cntrl-elec)
James M.
DISHWASHER WHIRLPOOL WDF520PADM Tested unit and found no problems in operation. Inspected unit and found front legs not raised at all causing the unit to sit off balance and leaning far forward causing water to leak from door. Adjusted feet to level unit and tested unit. No leaks at this time.
Jim S.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Both evaporators are frosting over. Unit not going into defrost or cycle defrost. With the ice formation and the different layers it seems the the unit is shutting down and restarting.Service number 7724229601The adapter is optional; rqstng P&A on 1 W10789393 (cntrl-elec) and 1 W10807590 (cntrl-elec) and 1 W10864518 (adapter)
James M.
DRYER WHIRLPOOL WGD5610XW1 Inspected unit and found it to be working as intended. Strong heat cycle. Clothes remaining damp due to washer not able to spin enough water out of clothes. Checked lint air way and found no obstructions. Unit is functioning properly at this time.
Jim S.
WASHER MAYTAG MVWB765FW2 No power out of the board.; rqstng P&A on 1 W11135393 (OVERLAY) and 1 W11195970 (BOARD)
Jim S.
WASHER WHIRLPOOL WFW94HEXW1 Bad drain pump; rqstng P&A on 1 WPW10241025 (pump-water)
James G.
ICEMAKER U-LINE U-CLR1215SOD-40A Replaced listed parts Tested ok ; used 1 80-54297-00 (BOARD ) from stock
James G.
WASHER MAYTAG MHW8200FW0 Replaced listed part and retested Tested ok
James G.
COMPACTOR KITCHENAID KTTS505ESS0 Replaced listed part
James G.
DISHWASHER KITCHENAID KDTM354ESS0 Customer canceled at door says they canceled three times by phone and once on internet
James G.
VENTHOODS WHIRLPOOL UXL5430BSS1 Replaced listed part Tested ok
James G.
REFRIGERATOR KITCHENAID KBSD602ESS01 Replaced listed part Tested ok
James G.
WASHER MAYTAG MVWC565FW0 Found broken wire to drive motor Repaired wire and calibrated unit Tested ok
Jesus C.
OVEN KITCHENAID KEBU107SSS00 Customer states that unit is giving error code. RNA diagnostics and found error code F2-E0. Tested per tech sheet procedure and error code keeps popping up. Ordered parts.; ordrng 1 WPW10016010 (swtch-memb) and 1 WPW10160958 (cntrl-elec)
James G.
WASHER LG WM8000HVA Found soap cap inside dispenser to tub hose
Isidore A.
WASHER MAYTAG MVWB750WQ1
Isidore A.
RANGE KITCHENAID KDRS483VSS04 "Removed and installed new knob, test griddle operation ok at this time."
Irvin F.
DRYER MAYTAG MGDX655DW2 "The dryer vent was not installed properly. The installer did not connect the vent to the wall. Corrected INSTALLATION ISSUE. All ops normal, venting properly."
Irvin F.
DRYER MAYTAG MEDC465HW0 Cx says since they had the dryer it takes a long time to dry. Found too much venting from installers. Corrected the install issue. Test unit found failed relay. Installed new fuse. All operations normal. ; used 1 3392519
James M.
ICEMAKER KITCHENAID KUID508ESS Inspected unit and found 120 to pump and 120 from pump. But no reaction from main board. Ordering new pump and control.
Irvin F.
OVEN WHIRLPOOL WFE505W0HS0 "Removed power. Installed components. Powered unit ran test, passed. unit is heating. All operations normal."
Irvin F.
WASHER GE GTW330ASK4WW "CX says the washer is won’t spin. Checked error codes found lock error. Test lock failed. Replaced lock. Test for operation, passed. All operations normal."
James M.
RANGE WHIRLPOOL WFG525S0HB Replaced drawer. Replaced control panel and found new panel has dents in several places; ordrng 1 W11101498 (panl-cntrl)
Irvin F.
FREEZER WHIRLPOOL WRS973CIDM00 "freezer side is warmish. Removed panel frost pattern present. The pattern comes out the wall covering cap and suction lines. Air flow good. Talking to CX said the unit went hot a couple times then was good. Bimetal check good. Replaced the controls. Powered unit, cycled on. All temperatures normal."
Irvin F.
WASHER MAYTAG MVWC565FW1 "CX says the unit spins slow. Checked the belt after spin test found loose belt. Replaced belt, test and calibration passed. All ops normal. ; used 1 WPW10006384 (BELT) from stock"
James G.
WASHER MAYTAG MVWB725BW0 "Main seal and bearing has been leaking for quite a while (documented), unable to remove rotor bolt it’s seized requiring entire lower end replacement. Also wash plate bolt is shearing off inside of upper shaft requires basket replacement. ; rqstng P&A on 1 280146 (rotor) and 4 8534042 (screw)s and 1 W10381078 (outer tub) and 1 W10518300 (basket) and 1 W10820039 (hub) and 6 WP8533953 (screw)s and 2 WP8557836 (plate)s and 1 WPW10076270 (screw) and 1 WPW10286241 (washplate) and 1 WPW10419333 (stator) and 1 WPW10504822 (harns-wire)"
Irvin F.
RANGE WHIRLPOOL WFG515S0ES1 Removed failed burner heads. Installed replacements. All operations normal.