Service History 383 - Appliance Repair Specialists

We serviced a

GENERAL ELECTRIC WASHER

Model GTW840CSN0WS

Near Riverside, California 92504

Robert U.

Job Details: 01/04/2025

After replacing all parts ordered the unit is no longer shaking and the detergent level sensor is working properly. All functions are working as designed. I checked and there were no updates for the firmware and no alerts or faults. All functions are now back to normal. Job completed

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2022AB0

Near Ceres, California 95307

Timothy G

Job Details: 01/04/2025

Replaced failed defrost timer. Unit turned on and is cooling. Advised Cx to wait 24 hours. Jobncompleted

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Moorpark, California 93021

Paul

Job Details: 01/04/2025

Display board and Acu were replaced. After repair unit was working properly.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Los Angeles, California 91342

ERICK H

Job Details: 01/04/2025

Replaced lower harness. Ran automatic diagnostic cycle. Unit completed cycle with no functional failures. Unit operating as designed. Job complete.

We serviced a

GENERAL ELECTRIC DRYER

Model GUD27GSSM2WW

Near Ventura, California 93003

Isidro

Job Details: 01/04/2025

"Broken igniter, installed new igniter from stock parts, unit is now heating and operating as designed at this time of service ; used 1 WE04X25996 (Igniter) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Riverside, California 92503

Robert U.

Job Details: 01/04/2025

Found the heater open and reason for not heating. I replaced the heater and that resolved the heating issue. There is an issue with the vent I recommend it being replaced. All other functions are working properly. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Chowchilla, California 93610

David

Job Details: 01/04/2025

Replaced dmanee control and thermostat tested unit unit working it working as designed

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Simi Valley, California 93065

Paul

Job Details: 01/04/2025

"Display board was not communicating, replaced console and unit is now working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ05

Near Riverside, California 92503

Robert U.

Job Details: 01/04/2025

Found the unit off on arrival. I checked the compressor compartment and found everything connected and nothing shorted. I reinstalled the panel and removed the evaporator cover. I found the ground strap that is supposed to go on the drip tray as not in place. I checked the evap fan motor and heater. The heater checked ok at 82 ohms and not shorted. I reinstalled the ground strap and reinstalled the cover. I then checked the control compartment and everything was hooked up properly there. All functions tested ok minus the ground strap. I recommend the customer leave it plugged in for a week or two to see if it trips the breaker before putting food in. All functions tested ok. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Simi Valley, California 93065

Richard

Job Details: 01/04/2025

"Upon arrival removed and replaced broken ice mold, tested unit and diagnostics unit. Passed harvest test also filled mold with water. Advise customer to give at least five hours for the unit to make his first batch of ice. All operations are normal now job complete."

We serviced a

GE REFRGERATOR

Model ZISS420DHASS

Near Paso Robles, California 93446

Jack

Job Details: 01/04/2025

Found fan had a intermittent short in fan then saw harness was part of it. Cleaned out harness and plug and pins in harness. Fan started to work. Unit also when into a defrost. Job completed

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Burbank, California 91501

Tim B

Job Details: 01/04/2025

Replaced both motor and capacitor and tested in diagnostics. Unit functions as normal.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFN2853AF2

Near Salida, California 95368

Timothy G

Job Details: 01/04/2025

Replaced broken mullon. Unit is now closing per design.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Riverside, California 92508

Robert U.

Job Details: 01/04/2025

Found the diffuser making a very loud noise while operating and also struggling to open and close. I replaced the damper and now the door closes and opens properly. Also no longer making noises. Job completed.

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Hanford, California 93230

Enrique

Job Details: 01/04/2025

Washer was not agitating. Found faulty actuator and broken splutch assembly. Installed both parts. Washer operating as designed. No leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Pomona, California 91767

Jaime

Job Details: 01/04/2025

Found a defrost issue. Frost buildup on evaporatorUsed steamer to remove frost buildup then replaced the thermistor; used 1 WPW10384183 (Thermistor) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Oxnard, California 93030

Kenneth

Job Details: 01/04/2025

Installed console and control. Tested unit. Unit is working properly. Customer approves function at this time.

We serviced a

WHIRLPOOL DRYER - ELECTRIC

Model WED4815EW1

Near Upland, California 91786

Jaime

Job Details: 01/04/2025

Found a bad thermostat fixed. Had a replaced dryer OK; used 1 WP3977767 (T-Stat) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC0

Near Manteca, California 95336

Andrew

Job Details: 01/04/2025

"Cx complaint. Valve water , not dispersed water w11165546. Upon arrival. Ran diagnostics. Error code 71. Long fill. Found valve assembly housing faulty. Installed new valves. Checked tested components out OKAY. Operating as according to protocol design."

We serviced a

KITCHENAID RANGE

Model KSDB900ESS9

Near Santa Clarita, California 91351

ERICK H

Job Details: 01/04/2025

Cx states oven not hot enough. Cx says unit is 25-50 degrees lower than set temp. Preheated oven to 350 degrees Fahrenheit. Observed cycling temperatures. Average temperature with no calibration is at 339 degrees Fahrenheit. Calibrated unit up 10 degrees. Cx was using a dial thermometer to measure temperatures. I informed Cx that dial thermometers are very inaccurate and shouldnt be used to gauge temperature in the oven. Unit operating as designed after calibration. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Manteca, California 95337

William

Job Details: 01/04/2025

"No codes, found dreamer tripped, reset breaker, checked power at unit, tested ok, ran self diagnostic cycle, found drain obstruction, cleared drain hose, unit operating as designed. Builder 2 year warranty."

We serviced a

WHIRLPOOL DRYER

Model WED7500GW0

Near Modesto, California 95356

Timothy G

Job Details: 01/04/2025

Inspected unit and found thermal fuse failed. Replaced and unit is working per design job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near San Luis Obispo, California 93401

Jack

Job Details: 01/04/2025

Checking and replacing parts listed. Running a test and making sure its all working. Dispenser is working and passed. Now the Icemaker next. Test 57 and 45 passed. There is water now filling the ice tray. Unit is now working as designed. Job completed fill tube and valve and heater replaced

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Bakersfield, California 93313

James

Job Details: 01/04/2025

Leg under unit bent causing unit to not sit level and move during operation. Corrected leg and remounted unit. Unit now balance and stable

We serviced a

WHIRLPOOL UNVERIF

Model WRF555SDFZ12

Near Bakersfield, California 93313

James

Job Details: 01/04/2025

Ambient temp in kitchen 57.5 degreesFridge temp 26.4 degrees inside product Freezer temp 2.3 degrees. Damper not closing. Installed new damper and unit is now working as intended.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Riverdale, California 93656

Enrique

Job Details: 01/04/2025

"Hot water leaking inside tub when washer not in use. Installed new valve, performed calibration. Washer operating as designed. No leaks."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Palmdale, California 93550

Jonathan B.

Job Details: 01/04/2025

"JB OUT 1/4/25 Customer states no ice production. Upon arrival found ice storage bin empty, no ice .Further inspection found 2 ice cubes jammed (stuck) in the ice maker ejector blades prevented operation.Removed jammed ice cubes, cycled ice maker and observed ice maker harvest existing ice cubes then refill with water for next cycle. No parts use. NO CHARGE TO CUSTOMER JOB COMPLETE"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GSS25GYPJCFS

Near Lancaster, California 93535

Jonathan B.

Job Details: 01/04/2025

"JB out 1/4/25Customer states the refrigerator makes a noise intermittently.Upon arrival found unit off ( cooling satisfied, not running) and quiet.Opened both doors to activate cooling. Closed both doors when unit started to run.Allowed unit to run for more than 10 minutes. Unit runs quietly. Unable to verify any unusual noises.No repair made, no,parts used.NO CHARGE TO CUSTOMER.JOB COMPLETE"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Littlerock, California 93543

Jonathan B.

Job Details: 01/04/2025

"JB OUT 1/4/25Customer states unit is leaving clothing very wet and heavy at end of the spin cycle. Upon arrival, tested washer and diagnostic found no stored error codes. Tested washer in normal cycle verified washing machine fills appropriately. Customers concerned the water level is extremely low. Customer in normal regular cycle Automatic setting the machine will fill a very small amount of water only. Recommend customer try heavy duty with deep water option selected. Unit to run with clothing in wash tub, deep water selected verified films to the appropriate high water level, washes, drains and spins correctly. Further inspection found, quick wash cycle, the spin cycle was turned to the off position in advertently. This is the reason why the machine did not spin the clothing dry. Instruct customer on certain features, including deep water levels for each cycle and medium high low and no spin speeds. No parts used.customer one time courtesy no charge on a no defect found service call visit. No charge to customer. Job complete."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Chowchilla, California 93610

David

Job Details: 01/04/2025

Replaced dryer pulley and dryer repair kit tested unit unit working as designed

We serviced a

MAYTAG COOKTOP

Model MER4800PZ1

Near Agoura Hills, California 91301

Richard

Job Details: 01/04/2025

"On arrival, inspected unit unit did not have a crack in the cooktop, but did find that the Left front big burner had a loose wire and was not turning on all the time tightened and re-crimped connection. Unit is now heating on right front burner as intended. All operations are normal now job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Ventura, California 93003

Kenneth

Job Details: 01/04/2025

Unit freezing in fridge. Instructed customer that the back left Wilber the coldest spot due to the air from freezer coming out of vent. Replaced diffuser due to it not properly sealing. Tested. Unit is working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Los Angeles, California 91311

Paul

Job Details: 01/04/2025

"Unit spray arm fell during cycle on heater. Spray arm caused smoke to appear and heat had plastic on it. Removed plastic on unit and checked if any damaged. Heater looks to be fine. Replaced spray arm, Cleared off debris and tested unit. Is is now working properly."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Moorpark, California 93021

Paul

Job Details: 01/04/2025

"F8E1 no fill, long fill. Needed to replace cam assembly and actuator. After repair tested unit out and it is working properly. ; used 1 W10721967 (Cam), and 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ER2CHMXPL03

Near Lancaster, California 93536

Jonathan B.

Job Details: 01/04/2025

"JB OUT 1/4/25No model number no serial number provided by dispatch. Upon arrival verified model number, ER2CHMXPL03 , serial number ET0603003 Upon arrival, customer states refrigerated foods in the refrigeration section are freezing Inspected freezer compartment and found overloaded. Advised customer to remove several items from freezer to allow fan cover on back wall to be exposed. Overloaded freezer forces too much freezing cold air down into the refrigerator causing foods in the refrigerator compartment to freeze. Additionally the condenser coil should be cleaned every 2 to 3 months for the remainder of the life of the product. Lack of cleaning the condenser coil causes the machine to run longer, use more electricity, and potentially freeze items in the refrigerator compartment. No parts used or needed. No charge to customer. Job COMPLETED"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Oakdale, California 95361

Andrew

Job Details: 01/04/2025

ot Coming On. it was turning off early and now it won't come on at allUpon arrival. Found display faulty. Found loose components. Display panel connected. Tested components out okay. Operating as according to protocol design

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ

Near Los Angeles, California 91325

Sean W

Job Details: 01/03/2025

"Dishwasher has da,aged upper rack,need to call tech line before ordering part because it may be considered a cosmetic issue.; schdld next appmnt for 1/7 TUE !"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Firebaugh, California 93622

David

Job Details: 01/03/2025

Installed wire harness also found drain oump shorted ordering drain oump; ordrng 1 W11399437 (Drain pump)

We serviced a

JENN-AIR COOKTOP

Model JGCP548HM00

Near Los Angeles, California 90068

Oscar

Job Details: 01/03/2025

Visual and physical inspection plus a functional testing were conducted and definitely the griddle is not heating evenly anymore. Replacing the griddle assembly and temperature sensor recommended. Issue has been documented with Matt from whirlpool. 7740660069. ; ordrng 1 W10891745 (Griddle assembly)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Los Angeles, California 90272

Giovanni M

Job Details: 01/03/2025

While doing repair I ran across a problem where I couldnt get the wash basket off the unit. It was stuck to the gear case. I tried everything to get it off. I climbed on top of the unit to pull. I snuck a dryer belt under the the basket in hopes I could get the unit out. But no luck. ; ordrng 1 W11400156 (Suspension) and 1 W11449841 (Gear case) and 1 W11219115 (Tub)

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Manteca, California 95337

Andrew

Job Details: 01/03/2025

Cx complaint. Gasket melted. Cooktop stains. Picture. Upon arrival. Found cooktop fault. Ordered replacement plate.W11719704. Cooktop dis color from a stained.; ordrng 1 W11719704 (Cooktop)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPN5RS

Near Malibu, California 90265

Giovanni M

Job Details: 01/03/2025

Cx let me know that the unit would shut off on them in the middle of the cycle. Upon diagnosis I found the unit to have an inverter fault. Ordering the control boards now ; ordrng 1 WH22X37840 (Control) and 1 WH22X35837 (Inverter) and 1 WH22X29543 (UI)

We serviced a

GENERAL ELECTRIC REFRIGERATOR/TOP

Model HTS15BBMLAA

Near Madera, California 93637

David

Job Details: 01/03/2025

Found defrost heater not working ordering defrost heater; ordrng 1 WR09X29249 (Defrost heater)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Lake Hughes, California 93532

Jonathan B.

Job Details: 01/03/2025

"JB out 1/3/25.Customer states very little ice production and frost build up on fc evaporator cover.Ran diagnostics Test 06 and verified open defrost thermostat..ORDERING PART.CUSTOMER WILL REMOVE ALL FOODS,UNPLUG UNIT WITH ALL, DOORS AND DRAWER OPEN FOR 36 hours. Then wipe up any water, plug unit back in. ; ordrng 1 W11224591 (Motor-EVAP W/Harness and thermistor & defrost thermostat)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMS2773AF01

Near Victorville, California 92392

Cesar

Job Details: 01/03/2025

Ice evap fan not running causing no ice production ; ordrng 1 5304524796 (Fan) and 1 5304535682 (Control)

We serviced a

BOSCH DISHWASHER

Model SHP9PCM5N/25

Near Keene, California 93531

Brandon

Job Details: 01/03/2025

Unit is still leaking from both corners. Ordering both spray arms. Tried to call tech line but I dont have he most recent authorization number and they wouldnt help me. Will call to document next visit.; ordrng 1 00745856 (Top spray arm) and 1 11049522 (Lower spray arm)

We serviced a

JENN-AIR MICROWAVE

Model JMW2427LL02

Near Thousand Oaks, California 91362

Richard

Job Details: 01/03/2025

Spoke with customer upon my arrival advised customer that I need will need a second man authorization second man helper To separate the Microwave from the oven to make this repair. Customer was OK with this already. Spoke with EW to schedule it with me with a helper for muscle not technical.; saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AW9

Near Wasco, California 93280

Esteban

Job Details: 01/03/2025

"5303918893 fill cup cover. 5304538492 valve File number 87837931 recommended replacing fill cup,jacket and solenoid valve. Parts on order follow up,required. ; ordrng 1 5304538492 (Valve) and 1 5303918893 (Fill cup jacket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ18

Near Morro Bay, California 93442

Jack

Job Details: 01/03/2025

Unit is still at lower temps to keep things working. Even after main board was replaced. Temps set at 33 -4. Diagnostics test 1 2and 3 checked out. Ok. 36 and 37 checked out ok also. Test 33 is 37. Matt with tech line. Going over data loggers. Ui board is possible the issue. Sr number is 7740032941. Ui board W11642015. W10316760 thermistor kit. Need 2 of them. Customer is calling in to manufacture. Just in case. ; ordrng 1 W11642015 (Ui board) and 2 W10316760 (Thermistor kit)s

We serviced a

MAYTAG WASHER

Model MVW5435PW0

Near Richgrove, California 93261

Esteban

Job Details: 01/03/2025

"Lid lock failed to lose on test mode. Control pressure sensor not registering when unit is empty. Unit is draining properly. Capacitor tested good. Parts on order follow up,required. ; ordrng 1 W11670519 (Lid lock) and 1 W11627413 (Control board)"

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model HTX26EASW0WW

Near Modesto, California 95358

Cruz

Job Details: 01/03/2025

"Need work- found unit be making a loud squeaky noise during all cycles, found belt to be slipping, ordering parts for unit; ordrng 1 WE03X31620 (Pulley) and 1 WE2M96 (Cap nut) and 1 WE03X29897 (Belt)"

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN115TW01

Near Bakersfield, California 93311

Randy

Job Details: 01/03/2025

Recall JM. Same issue. Tested on spin no issue. All ops working as designed. Customer wants JM or supervisor on call. Tested. I cannot figure out the issue. Unit tub is slanted to the right. Per cx goes out of balance a lot. Im not familiar with unit. Cx requesting supervisor. Requires bigger job count n technical support. ; saved tckt

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Baywood-Los Osos, California 93402

Leo

Job Details: 01/03/2025

"UI has sticky buttons, hard to get some of those to respond effectibly, replace it.F0E2, Over sudsing, could have affected George with tech line, order pressure sensor and UI Console,Ordering:W11125159 Water pressure sensor and W11316623 UI Console.SR# 7740660420; ordrng 1 W11316246 (Pressure sensor) and 1 W11316623 (UI Console)"

We serviced a

MAYTAG M/W OTR

Model MMV4207JZ01

Near Altadena, California 91001

Oscar

Job Details: 01/03/2025

"Going through the functional testing of the unit I was able to witness the claimed issue, subsequently tried to access diagnostics but couldnt. Called whirlpool to document and spoke with Matt, I have explained my findings and we did a few check points and after, he recommended replacing the control panel 7740662859.; ordrng 1 W11318422 (Control unit) and 1 W11386294 (Control panel) and 1 W11318425 (UI board)"

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15NDXZS1

Near Visalia, California 93291

Enrique

Job Details: 01/03/2025

WATER FILL (STANDARD)1W10881366$160.59AL14$187.92$160.59Parts: $160.59Service Charge: $175.00FRL: L14 - $187.92 Additional Labor: $0.00Other: $0.00Subtotal: $523.51Tax: $12.04Job Rate: $535.55Ice maker inlet valve keeps feeling (open). Collected $535.55 CC Auth# K9K33X. ; ordrng 1 W10881366 (Valve)

We serviced a

KITCHEN AID M/W OTR

Model KMHC319ESS06

Near Bakersfield, California 93312

Jim

Job Details: 01/03/2025

Everything looks straight but the door is rubbing on the outer casing. Called tech line and they recommend replacing the door.; ordrng 1 W11205123 (Door) and 1 W11662678 (Wrap)

We serviced a

WHIRLPOOL WASHER

Model WFW6605MW1

Near Victorville, California 92395

Cesar

Job Details: 01/03/2025

Tech was assigned as a helper;

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Pasadena, California 91104

Stephen

Job Details: 01/03/2025

"Not cooling properly, fan noisy. Found iced up evaporator. In test # 6 drawing 532W. 2 count job. Allow extra time. Unit MUST be completely defrosted before service with unit disconnected and all doors open. ; ordrng 1 W11284720 (UI control) and 1 W11043763 (HV control)"

We serviced a

SPEED QUEEN WASHER

Model AFNE9BSP117TB13

Near Camarillo, California 93012

Isidro

Job Details: 01/03/2025

"Water leaking from washer bellow area,, correcting issue by; ordrng 1 804428P (Door seal bellow)"

We serviced a

GENERAL ELECTRIC WASHER

Model HTW265ASW0WW

Near Turlock, California 95380

Cruz

Job Details: 01/03/2025

"Need work- found gear case to be leaking oil, found clutch to be grinding on pulley, found agitator to be stuck on shaft will need to break off- ordering parts for unit. ; ordrng 1 WH03X33729 (Gear case) and 1 WH43X30957 (Agitator) and 1 WH05X24185 (Clucth) and 1 WH03X32097 (Pulley)"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Bakersfield, California 93313

Jim

Job Details: 01/03/2025

The stator cover was bowed inward causing the noise. I filled the washer to test under maximum weight and heard a transmission gear also making a noise/; ordrng 1 W11627512 (Cover) and 1 W11449841 (Gearcase)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Bakersfield, California 93312

Jim

Job Details: 01/03/2025

"The reason that the left front burner is not lighting, is because the top is bent and is causing the igniter not to spark properly. The spark is being bounced around from the left to the right, but not straight up to the burner cap ; ordrng 1 W11620479 (Top)"

We serviced a

DISHWASHER WHIRLPOOL

Model WDT730PAHZ0

Near Paso Robles, California 93446

Jack

Job Details: 01/03/2025

Upper rack is falling off when it rolls out. Wheels on slides are off. Adjuster is bad on both sides. Slides are good. Customer paid full amount through iWallet. https://app.iwallet.com/a/0c53802c1dbc. Paid 386.36; ordrng 1 W10712395 (Adjusters)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Reedley, California 93654

J.E.

Job Details: 01/03/2025

Cycled unit and found worn cam caused by alignment issues on transmission shaft. And broken wire harness. Ordering parts for repair ; ordrng 1 W11449840 (Gearcase) and 1 W11643701 (Harness)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fresno, California 93706

Joe P

Job Details: 01/03/2025

"Arrived at customers house no answer, called the office and they called and no answer, took my pictures and left.; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDTM384ESS3

Near Moreno Valley, California 92555

Kevin

Job Details: 01/03/2025

Not washing or dissolving soap. I found that when the wash motor runs it also drains which its not supposed to. I found shorted relay on main control causing voltage to both motors when wash motor runs. Failed main control caused by shorted motor. Ordering main control and will use motor on return. Needs autho. Allow 1 hour on return. ; rqstng P&A on 1 W11368634 (Cntrl elec)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Los Angeles, California 91343

Sean W

Job Details: 01/03/2025

"Ui displaying F9E1,F5E2,F0E1, and unit not draining, found tubing, pump and in between tubs clogged with carpet material,washer needs new drum,drain pump and pressure switch.repair needs authorization.; ordrng 1 W11460604 (Tub assembly) and 1 W11458345 (Drain pump) and 1 W11316246 (Pressure switch)"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Modesto, California 95358

Cruz

Job Details: 01/03/2025

"Need work- found error code f7e1 long drain, cx is having Intermittent issues with water draining from basket, cx has to use drain/spin twice- ordering part for unit. ; ordrng 1 W11399437 (Pump)"

We serviced a

GENERAL ELECTRIC REFRGERATOR

Model ZISS480DNFSS

Near Los Angeles, California 91344

ERICK H

Job Details: 01/03/2025

Cx states both rc and fr are warm and Evap fan is making loud noise. Rc product temp 49 degrees Fahrenheit. Fc product temp 19 degrees Fahrenheit. Error code f100(Evap fan feedback missing) active. Called GE tag line to document and further diagnosis. TAG instructed me to follow service bulletin REF11-24. Ordering service kit. ; ordrng 1 WR17X48085 (Evap service kit)

We serviced a

WHIRLPOOL DRYER

Model WED7300DW1

Near Manteca, California 95337

Andrew

Job Details: 01/03/2025

1*1 errors codes. Cx complaint not heating 279838 up .. Complaint cx. Upon arrival.found ran diagnostics. Found power surge. W10662517 display faulty. W10691551. Acu. Motor relay ; ordrng 1 279838 (Heating) and 1 W10662517 (Display) and 1 W10691551 (Motor relays)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Baywood-Los Osos, California 93402

Leo

Job Details: 01/03/2025

"Water dripping from IM fill line down to shelves and possibly evaporator fan icing up and causing noise issues,see Technical Service Pointer #: W11750800 Rev A order W11750811 Feed line tube kit, will need to defrost evaporator area and replace parts as needed.Dell with tech line, document unit.SR # 7740662198; ordrng 1 W11750811 (Tube- inlet)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Madera, California 93636

David

Job Details: 01/03/2025

Found compresser not operating ordering compresser; ordrng 1 W11635510 (Compresser) and 1 W11109499 (Dryer)

We serviced a

GENERAL ELECTRIC DRYER - ELECTRIC

Model GFD55GSSN1WW

Near Bakersfield, California 93314

Jim

Job Details: 01/03/2025

Took dryer apart and replace the belt tensor pulley. I looped up the shaft and the pivot point to the pulley. All four rollers checked out OK. The dryer is still making noise at one full revolution. ; ordrng 1 WE21X29724 (Drum) and 1 WE02X29732 (Bolt) and 4 WE03X10016 (Rollers)s and 6 WE01X10379 (Washers)s

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Patterson, California 95363

Manuel B

Job Details: 01/03/2025

"Washer not working water in tub,call tech support. Found lower harness broken .bad AcU,and actuator.reroute for parts.file7740660645; ordrng 1 W11428994 (Acu) and 1 W11398781 (Actuator) and 1 W11284522 (Clip) and 1 W11335100 (Harness lower)"

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Oceano, California 93445

George

Job Details: 01/03/2025

Found dryer motor humming need this parts to complete service.; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor) and 1 W10861225 (Handel)

We serviced a

WHIRLPOOL WASHER

Model WDF520PADM

Near Topanga, California 90290

Giovanni M

Job Details: 01/03/2025

"A lot wrong with this unit. First theres no model number on the unit itself. I dont know if Im ordering the right parts. Unit is leaking from the from door, unit dosnt dry, and unit isnt hooked up to hot water at all. And there is mold literally everywhere. Let CX know I cant do anything about the mold it isnt covered. CX beloved the unit is the cause of the mold. Ordering parts to fix heater and leak. ; ordrng 1 W10756240 (Control) and 1 W10832780 (Wire harness) and 1 W10441445 (Heater) and 1 W11467699 (Inner door) and 1 8269259 (Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Oxnard, California 93036

Isidro

Job Details: 01/03/2025

Ice bucket broken along with other parts Correcting issue by; ordrng 1 W11347840 (Bucket)

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Patterson, California 95363

Manuel B

Job Details: 01/03/2025

"No water install water valve,test no water Motor circuit open f7e6,need ACU.file#7740662127; ordrng 1 W11532978 (Cntrl board main)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS3

Near Los Angeles, California 91304

Sean W

Job Details: 01/03/2025

"Dishwasher leaking on lower left side and not drying dishes, found Water leaking from dispenser,heating element not heating and vent into door, and duct is cracked,ordered vent,duct dispenser, and heater.; ordrng 1 W11414073 (Vent) and 1 W11412300 (Dispenser) and 1 W11038734 (Duct) and 1 W11537778 (Heater) and 1 W11629916 (Control board)"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Pasadena, California 91103

Oscar

Job Details: 01/03/2025

Visual and physical inspection of the problematic components shows issue is only with softener portion of it. Replacing dispenser and housing recommended.; ordrng 1 W11486349 (Drawer complete)

We serviced a

MAYTAG COOKTOP

Model MGC7630WB00

Near Los Angeles, California 91325

Sean W

Job Details: 01/03/2025

"Replaced spark module, but spark electrodes click non stop,unit has bad bracket valves and these valves have been discontinued,calling techline on Monday to deem unit irreparable.; schdld next appmnt for 1/6 MON !"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Tulare, California 93274

Enrique

Job Details: 01/03/2025

Ice maker is not producing ice. ; ordrng 1 W11658802 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Simi Valley, California 93065

Ian Y

Job Details: 01/03/2025

"Unit is making ice, but it is not dispensing ice. Pressing the ice dispensing button opens the door and you see the blades trying to spin but no ice. Ordering new dispenser motor. ; ordrng 1 W11117906 (Dispenser motor)"

We serviced a

JENN-AIR OVEN

Model JJW3830LL00

Near Highland, California 92346

Rod

Job Details: 01/03/2025

"*******VONNIE: Autho for uninstall needed when *******repaired high end model with 5 call counts. *******Oversized product mor labor time involved*******Additional parts indicate defects both fans noisy and oven had initiated on status with heat and no interaction with ui. ; ordrng 1 W11598119 (Blower , cooling) and 1 W11448961 (Copernicus appliance mgr) and 1 W11249218 (Appliance mngr, copernicus)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Bakersfield, California 93309

James

Job Details: 01/03/2025

"Unit not completing cycle. Actuator, cam, belt. ; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2045VW9

Near Bakersfield, California 93312

Jim

Job Details: 01/03/2025

Bad defrost timer; ordrng 1 5304526183 (Defrost timer)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Los Angeles, California 91342

ERICK H

Job Details: 01/03/2025

"F0e5 error code present. Cx states washer goes off balance, every load and all cycles. Suspension failed compression test but passed rebound test. Gearcase is leaking oil and makes a growling sound when spun by hand. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W10902814 (Washplate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Earlimart, California 93219

Esteban

Job Details: 01/03/2025

Bad windings on compressor. Compressor intermittently failing causing unit to shut off. Customer was presented with a quote. Customer will check with warranty company for approval.

We serviced a

WHIRLPOOL DRYER

Model WGD6400SW1

Near Montclair, California 91763

Jaime

Job Details: 01/03/2025

Found flame uneven and small. Replaced solenoids and did not fix the problem. Ordered the gas regulator & harness; ordrng 1 8281924 (Regulator) and 1 W10111432 (Harness)

We serviced a

WHIRLPOOL REFRGERATOR

Model WRF560SEHZ03

Near Bakersfield, California 93313

Jim

Job Details: 01/03/2025

Freezer fan motor is not working. Ran a diagnostic to verify the heater is working.; ordrng 1 WPW10464673 (Fan motor)

We serviced a

KITCHENAID REFRGERATOR

Model KRFC704FBS03

Near Los Angeles, California 91311

Sean W

Job Details: 01/03/2025

"Cx spoke with kitchen aid and was told that his service fee would be covered, but trade partners couldnt find record of it, didnt do diagnosis and didnt collect fee sr# 7740574957; saved tckt"

We serviced a

GENERAL ELECTRIC RANGE - GAS

Model JGBS66REK6SS

Near Grover Beach, California 93433

Jack

Job Details: 01/03/2025

Unit is not working correctly from what customer felt how she should be able to use the steam function and help losen up the grease or food to whip out. And it doesnt do that. ; schdld next appmnt for 1/4 SAT !

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Santa Maria, California 93458

George

Job Details: 01/03/2025

Found dryer powering off wont start Ui and control not communicating need this parts.; ordrng 1 W11413567 (Panel) and 1 W11618921 (Control)

We serviced a

WHIRLPOOL RANGE

Model WOS51EC0HS02

Near Bakersfield, California 93311

Randy

Job Details: 01/03/2025

Office did not send acu. Per Craig parts not answering. Re ordering. Informed cx office did not send part. Rescheduled ; rqstng P&A on 1 W11261167 (Acu)

We serviced a

GENERAL ELECTRIC REFRGERATOR

Model ZISS480DNGSS

Near Los Angeles, California 91326

Richard

Job Details: 01/03/2025

Unit is not cooling correctly seems to be having some sort of control board issue ordering control board and to thermistors one for fresh Food. One for freezer compartment does need a pre-authorization.; ordrng 2 WR55X10025 (Thermistor)s and 1 WR55X41845 (Main control)

We serviced a

JENN-AIR ICE MACHINE

Model JUIFN15HX01

Near Los Angeles, California 90049

Tim B

Job Details: 01/03/2025

Found unit not turning on at all. Tested at the wall and unit is getting 120v but still not powering on. NEEDS SENIOR TECH ASSIST.; ordrng 1 WPW10485951 (Transformer) and 1 W11034363 (Control board) and 1 W11325205 (Assembly control) and 1 W11123917 (Harness)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Beverly Hills, California 90210

Tim B

Job Details: 01/03/2025

SR#7740533024Spoke with techline and once again found no evidence of a leak. Ran every test with same results. Per techline Cx will neeed to replicate and record.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Beverly Hills, California 90210

Ron

Job Details: 01/03/2025

Tech was assigned as a helper;

We serviced a

GENERAL ELECTRIC MICROWAVE OVEN

Model JNM3163DJ4WW

Near Castaic, California 91384

Felipe S

Job Details: 01/03/2025

"Upon arrival found unit no heating up properly,check the unit and all thermostats are checking properly as well fuse. Check the unit and found the problem is the relay board. ; ordrng 1 WB27X29801 (Cotrol board) and 1 WB49X45009 (Magnetron kit) and 1 WB27X35382 (Diode) and 1 WB27X26368 (Capacitor)"

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS20

Near Apple Valley, California 92307

Cesar

Job Details: 01/03/2025

Tech was assigned as a helper;