Local Reviews
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James G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Unit operating normally at time of visit
James G.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Replaced ice maker Tested ok
Isidore A.
REFRIGERATOR WHIRLPOOL KBRA20EMSS Not able to duplicate noise found defrost timer WP67001036 not cycling on and icemaker 4396418 not completing harvest properly. ; ordrng 1 4396418 (ice maker assembly) and 1 WP67001036 (timer- def)
James G.
REFRIGERATOR FRIGIDAIRE FGHD2368TF6 Tech line says raise fill level on upper ice maker which was done with tech line assist Tested ok
James G.
REFRIGERATOR GE GYE22HSKBSS Spring on bail arm popped out of ice maker Reinstalled spring and cycled ice maker Tested ok
Irvin F.
ICEMAKER KITCHENAID KUIP15PRXX2 "2313635-evap therm possible grounded. Compressor not running(starter)Testing the units system, the control sees an empty reservoir, it’s full the components test are showing good. All functions are operating. The main control in not functioning correctly. ; ordrng 1 WPW10226156 (cntrl-elec)"
Irvin F.
DOUBLE OVEN WHIRLPOOL WOD51EC7HS01 The clock is gaining time. The cx says they had a power outage for 13 hrs power came back in the unit was non-responsive. Replacing the control. And the manager board. ; ordrng 1 W11261167 (cntrl-elec) and 1 W11297714 (console)
James G.
FREEZER MAYTAG MFX2570AEM4 Replaced ice maker Tested ok
Irvin F.
KITCHEN WHIRLPOOL WDT970SAHZ0 The upper dish rack rollers broken off. Replacing rollers with adjusted kit. ; ordrng 1 W10712395 (adjuster)
James G.
WASHER AMANA NTW4516FW3 Removed screw from inner basket and calibrated unit Tested ok
Irvin F.
RANGE FRIGIDAIRE FGGF3036TFE "LENNAR HOMESCx says the front left burner won turn off. Looking at the burners valves, all look good. Found the knob is bad, the collar allows the knob to turn 360’ causing leak replacing knobs. tel:5304509064; ordrng 2 5304509064 (KNOBS)s"
James G.
REFRIGERATOR WHIRLPOOL WRS321SDHW02 "Replaced connector at door bottom. Customer has a lot of air in system, appears to be coming from source as flushing does completely remove air from tank. ; used 1 WP2314271 (CONNECTOR) from stock"
James G.
OVEN WHIRLPOOL WOC54EC7HS01 "Installer did not connect neutral from unit to supply, made proper connection and retested.Tested ok"
Isidore A.
WASHER MAYTAG MVWB980BW0 No codes found no problem with washer found. Customer advised to call plumber to clear drain backing up on large loads.
Irvin F.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "The water flow is poor, found the FILTER from purchase is bad cx will replace the part. Used the bypass and water flowed. The ice ball in the frezer section is present. ; ordrng 1 W11256565 (evaporator)"
Isidore A.
REFRIGERATOR KITCHENAID KRSC503ESS00 Removed old freezer and installed new freezer test fill icemaker ok at this
George Y.
REFRIGERATOR FRIGIDAIRE FFHB2750TS3 Found refrigerator led not functioning freezer ok need to replace light board ok to order parts.; ordrng 1 242196201 (light board)
Isidore A.
REFRIGERATOR WHIRLPOOL ET22DKXWN00 "Removed control panel , old defrost timer and thermostat.Installed new defrost timer and thermostat. Test refrigerator operation. Ok at this time."
Isidore A.
VENTHOODS KITCHENAID KXD4636YSS0 Found vent hood in down position motor position microswitch connection loose removed and refasten microswitch. Test down draft hood working at this time.
Ethan S.
WASHER WHIRLPOOL WFW6620HW0 Cx stated that the unit was was leaking found bellow needing replacement ; ordrng 1 W11314648 (bellow)
Isidore A.
REFRIGERATOR JENN-AIR JF36NXFXDE00 "open freezer door and installed new Icemaker extension, test operation ok at this time."
Ethan S.
REFRIGERATOR KITCHENAID KRFC604FSS01 Customer stated unit was not dispensing ice found shaft to be stripped ordering ice container and shaft; ordrng 1 W10911314 (ice-contnr) and 1 W11228132 (shaft)
Ethan S.
ICE MACHINE KITCHENAID KUIC15NHZS Customer stated that the unit was not making ice properly found that the unit is in need of a new pump and thermistor; ordrng 1 WPW10489122 (pump) and 1 WPW10511923 (thermistor)
Ethan S.
WASHER WHIRLPOOL WTW8040DW4 Customer stated unit was not functioning put unit into diagnostics found fault for bad live lock replaced latch test job complete; ordrng 1 W10810403 (lid lock assembly)
Irvin F.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Remove racks from frezer. Removed main rails. Installed replacement. Test for seal good. Heated gasket with blow dryer to seal better. Unitnseals. All ops normal.
Irvin F.
WASHER WHIRLPOOL WTW4616FW2 "F8/E1-LONG FILL NO FILL. ELECTRICAL CHECKS, valves and components operating. Cx instruct deep water and normal regular won’t work together. Use heavy for deep water wash."
Irvin F.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Removed failed IM. installed replacement ICEMAKER. bypassed door switch. IM, cycled and filled. All functions normal. Done."
Irvin F.
WASHER MAYTAG MVWC565FW1 Replaced failed lock. Calibration passed. The washer is ready for service.
George Y.
REFRIGERATOR WHIRPOOL WRF560SMHB00 Installed part tested check out ok complete. No dents or dings cause by tech.
Erick S.
REFRIGERATOR FRIGIDAIRE FGRU19F6QFD "Unable to perform service. Attempted to removed installation bracket and screws but unit would not slide out, . Unit would not budge. Unit has custome trim ,removed but unit still would not come out. Unit needs to be accessible"
Erick S.
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Installed new parts on unit and unit still not diss one water. were net through unit together and found harness is failing,in no voltage"
Ethan S.
KITCHEN WHIRLPOOL WDF520PADM7 Replaced parts tested unit unit checked good job complete
Erick S.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Once again motor error, it will need new control with ice maker ; ordrng 1 W10873791 (icemaker) and 1 W11035841 (cntrl-elec) and 1 WPW10238100 (valve-inlt)"
Ethan S.
REFIRGERATOR WHIRLPOOL WRF535SWHZ02 Customer stated unit would leak water every time the icemaker would cycle found the customers waterlines the bottom door was not snapped in properly re-attached line tested job
Enrique R.
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A "Frigidaire refrigerator . Customer concerns , unit not dispensing water and ice maker stopped working . I already replaced inlet valve and ice maker . The customer installed new filter . I checked all components . Water valve is working . I found the filter base is not supplying water to the dispenser . ; ordrng 1 242009602 (BASE-WATER FILTER )"
Erick S.
RANGE WHIRLPOOL WEG750H0HZ0 "Cycled unit through diagnostics and found no error codes. Customer has video of panel flashing and heating up to 500:degrees"
Erick S.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Installed new parts on unit, retested it and it passed all tests. Job complete"
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDBH00 "Installed new parts on unit. Retested it and it psssed al, tests with no errors, job complete"
Erick S.
FREEZER KITCHENAID KRMF706ESS01 "Imponderable arrival unit cooling and making ice, installed new cotrol. Retested it and it passed all tests. Job complete"
Erick S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed new parts on unit. uni is nw cooling and cycling, Retested it and it passed all tests with no errors. Job comp"\
Erick S.
REFRIGERATOR FRIGIDAIRE LGHX2636TF "Cycled unit and found solenoid oil out of position causing ic bucket not to change option. Weak lever on bucket, Reinstalled and secured lever. Replaced ice bin, retested it and uni is disowning both types of ice. Job complete"
Enrique R.
ICEMAKER FRIGIDAIRE LFSS2612TF0 "Inspected Frigidaire refrigerator . Ice maker is not making ice and water dispensing very slow . On previous visit , I replaced the ice maker and valve . Found faulty filter base . ; ordrng 1 242009602 (FILTER BASE )"
Enrique R.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Inspected kitchenaid refrigerator . Customer concerns , ice dispensing intermittently . Found shorted rocker arm switch .; ordrng 1 W11123943 (switch)"
Enrique R.
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A "Frigidaire refrigerator . Customer concerns , unit not dispensing water and ice maker stopped working . I already replaced inlet valve and ice maker . The customer installed new filter . I checked all components . Water valve is working . I found the filter base is not supplying water to the dispenser . ; ordrng 1 242009602 (BASE-WATER FILTER )"
Erick S.
DISHWASHER FRIGIDAIRE FGID2474QF6B Installed new motor. Ran through tests cycle and it passed diagnostics with no errors. Job comp
Erick S.
WASHER WHIRLPOOL WTW8040DW4 Foun bad solenoid both hit and cold causing u it not to fill. Replaced housing. Retested it and passed all tests with no errors. Job complete
David M.
RANGE FRIGIDAIRE LFEF3054TDE "Tested the switch is broken element Is cracked also.; ordrng 1 316436000 (switch,infinite sm) and 1 318178110 (element,surface)"
David M.
RANGE WHIRLPOOL WFE515S0ES0 Tested range after stays on for along time there’s no control on temp front burner; ordrng 1 W11047722 (elmnt-surf) and 1 WP3149400 (switch-inf)
David M.
WASHER WHIRLPOOL WFW95HEDC0 needs new elec cntrl; ordrng 1 W10693600 (cntrl-elec)
Enrique R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed central electric and UI . Now all functions work as designed . No leaks .
Darren A.
WASHER WHIRLPOOL WTW8500DC5 "Water valve faulty, ordered valve.; ordrng 1 W11165546 (valve)"
Enrique R.
WASHER MAYTAG MVWB835DW3 Maytag washer lid broke . Installed new lid assembly . All functions checked normal .
Enrique R.
REFRIGERATOR FRIGIDAIRE FGHD2368TF5 Replaced 2 RC door gaskets . All functions checked normal . All the doors are sealing correctly .
Darren A.
WASHER WHIRLPOOL MVWB835DW4 "No water through the valve, house pressure checks out good. Ordered valve.; ordrng 1 W11165546 (valve)"
Enrique R.
REFRIGERATOR FRIGIDAIRE LFFH17F3QWC Replaced the temperature control . All functions checked normal . No leaks .
Enrique R.
OVEN JENN-AIR PRG4810NP Installed oven igniter . All functions checked normal .
Enrique R.
REFRIGERATOR FRIGIDAIRE FFHT2032TP2 Frigidaire refrigerator not cooling correctly . Found shorted evaporator fan motor . Installed new part . All functions checked normal . No leaks .
Enrique R.
OVEN AMANA WEG730H0DS0 Replaced the switch membrane .retested it . All functions checked normal .
David M.
WASHER WHIRLPOOL WTW5000DW2 Examined the washer from underneath oil coming from gear case Replaced gear case re-calibrated unit is working properly no leaks
Darren A.
REFRIGERATOR GE GTS18GTHJRWW "Replaced broken rail, drawer slides okay."
Dane K.
REFRIGERATOR AMANA AFI2539ERM00 Unit is dispensing water but is not making ice. Unit needs new icemaker; ordrng 1 W10882923 (icemaker)
Darren A.
DRYER MAYTAG MEDC400BW1 "Found unit dead on arrival,traced to open limit, replaced limit,checks out good."
Darren A.
WASHER WHIRLPOOL WTW8040DW4 "Replaced broken lid,checks out good."
Darren A.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 "No uv dye detected, cooling normally, possibly a restricted dryer. Checks out good."
Darren A.
REFRIGERATOR MAYTAG MFX2876DRM02 "Ice maker started working and has been"
Cruz B.
DISHWASHER WHIRLPOOL WDT730PAHZ0
Darren A.
REFRIGERATOR FRIGIDAIRE DFHS2313MF4 "Replaced start components, unit cooling as designed, checks out good."
Darren A.
RANGE - GAS FRIGIDAIRE LFGH3054UFA "Replaced faulty burner valve, checks out good."
Chris M.
RANGE WHIRLPOOL WEE745H0FS0 Customers stated that oven temperature is way off items coming out uncooked. I calibrated unit found it to be cooler inside than what it showed. I tried entering a offset did not help. Order a new control and sensor; ordrng 1 W10833885 (sensor) and 1 W10884488 (cntrl-elec)
Danny G.
WASHER WHIRLPOOL WTW4855HW1 No water and no spinning Found faulty shifter and valve and broken door latch Replaced valve and latch and shifter Reinstall unit Calibrated washer Ran a self test cycle and unit is worked no properly
Chris M.
REFIRGERATOR KITCHEN AID KBSD602ESS01
Danny G.
RESIDENTIAL REFR KITCHEN AID KRSF505ESS00 No lights Found faulty led lights Replaced lights Power unit up and unit works and all lights are working properly
Dane K.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Upon arrival the unit was leaking. Found the water valve leaking. Removed and replaced water valve and tested unit. Unit functions normal now
Dane K.
DISHWASHER KITCHENAID KDTE204DWH0 The drain pump was activating but no water was moving through the drain line. Found the interval check valve in the drain loop would not open. Do you need me to check valve assembly.
Chris M.
OVEN WHIRLPOOL WOS51EC0HB00 Customers states oven is that the speaker is blown out creating a loud buzzing sound. Ordering Console; ordrng 1 W11293216 (console)
Dane K.
WASHER GE GTW485ASJWS This cx is violent and followed me to my making threats. I was in my van and he he told me to get out of my van so we could handle this I took that as a direct threat to my well being so I pulled my knife and told him if he cam closer to me something very bad was going to happen to one of us and I do not think it is going to be me. Brenda
Chris M.
MICROWAVE WHIRLPOOL WMH31017HS-3 I did not order dampener also need foil tape will use blower wheel and return; ordrng 1 W10843943 (damper)
Dane K.
DRIYER GE GTD42GASJW Remove and replace burner assembly and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWB835DW0 Removed and replaced rotor and stator and tested unit. Unit functions normal now
Cruz B.
REFRIGERATOR FRIGIDAIRE FFSC2323TS8 "Completed- cx states unit makes a loud noise,found no loud noisecoming from unit, waited 15 mins unplugged unit then plugged unit back in, still no noise, Informed cx to record the noisewith there phone, unit is brand new, cooling and temp are ok. Tech could not find nosie found unit to be working as designed."
Cruz B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Fixed- installed new part (ice maker), water filled mold, cooling and temps ice and water dispenser are working fine, cx ok repair. Send cx a survey please thanks."
Cruz B.
DISHWASHER AMANA ADB1400AGW1 "Fixed- installed new part (inlet valve), ran diagnostic test mode it completed wash drain heated, no codes, no leaks, cx ok repair. Send cx a survey please thanks."
Chase F.
REFRIGERATOR FRIGIDAIRE EI23CS55GS1 "Found two dead boards, not allowing for lighting on the Ui or in RC. Spoke with tech support, will need those two boards; ordrng 1 5303918558 (board-main power) and 1 5303918585 (user interface kit)"
Chase F.
WASHER WHIRLPOOL WED5000DW2 "Need heating element ; ordrng 1 279838 (element,heater)"
Chris M.
DRYER WHIRLPOOL WED75HEFW1
Cesar H.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Found fresh side door and freezer door have a loud click when opened or closed this is the retaining pin on the closers moving on the hinge rerouted for closers and hinges ; ordrng 2 241856502 (plate-door closer)s and 1 242034601 (bracket-lower hing) and 1 242034604 (bracket-lower hing)
Chris M.
DISHWASHER KITCHEN AID KDTE234GPS0 Replaced panel of dishwasher and also consul. Reassemble dishwasher with new panel checked for proper function everything’s good. Job complete
Chris M.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 replaced defective condenser motor and also wire harness. Tested for proper function all functions tested good refrigerator is now cooling. Job complete
Chase F.
WASHER MAYTAG MVWB765FW2 Diagnosed a Maytag washer. Removed wash plate found multiple coins stuck beneath causing a scraping sound. Tested unit. All specs now testing normal. Job complete.
Chase F.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found that ice maker arm fell off allowing ice maker to be stuck in off position. Reinstalled. All specs now testing normal.
Chase F.
DISHWASHER KITCHENAID KDTE254ESS2 Installed new dispenser. All specs now testing normal. Unit now working by design. Job complete.
Chase F.
DISHWASHER FRIGIDAIRE FGID2466QF7A Installed dishwasher and tested for leaks. Unit running complete cycle and working by design. Job complete.
Chase F.
REFRIGERATOR WHIRLPOOL WRT311FZBW Diagnosed a whirlpool refrigerator ice building up in FC on back wall. Evap and drain line frozen up allowing for condensation to also build up in RC. Defrosted unit. Unit now working by design. Job complete.
Chase F.
REFRIGERATOR FRIGIDAIRE FFSS2615TE1 Installed new parts. No more leaks. All specs now testing normal. Unit now working by design. Job complete.
Chase F.
DRYER HOT POINT HTDX100EM8WW "Installed new parts, all specs now testing normal, unit now working by design. Job complete."
Cesar H.
RANGE WHIRLPOOL WFG320M0BS3 Found left panel unit not plugged in or connected to gas was not able to test
Cesar H.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Found unit will not dispense ice found problem to be a bent crusher blade getting caught on the stationary blades stoping auger motor from spinning was able to bend blade back in to place tested unit all tested good
Cesar H.
OVEN WHIRLPOOL WOS51EC0HS01 Customer instruct unit has 240 to and is properly grounded but neutral is missing from the wall incomplete circuit causing unit to not power up
Andy H.
REFRIGERATOR KITCHEN AID KFIS29PBMS03 Needs to defrost and replace thermistor; ordrng 1 W10316760 (thermistor)
Cesar H.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0
Andy H.
DISHWASHER KITCHENAID KDTE704DSS0 Leaks need to order tracks and seal on vent; ordrng 1 W11259785 (track) and 1 W11259786 (track) and 1 WPW10195032 (deflector) and 1 WPW10469574 (vent asmsembly)
Cesar H.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated no heat when using heated dry tested unit heater did not come on has 120 volts from control ohm heater from control ohm open inspected connector and found heater disconnected under dishwasher connected heater and retested heater came on all tested good
Cesar H.
DRYER - GAS WHIRLPOOL MGDB955FC0 Ignitor comes on radiant heat sensor pics up heat and power is sent to coils on gas valve. Valve failed to open after 4 cycles when coils have power replaced coils on valve unit tested good
Andy H.
WASHER WHIRLPOOL WTW8500DC0 "Not power, replaced main control and panel tested unit working properly"
Andy H.
WASHER MAYTAG MVWC565FW1 "Not washing, found that shifter was bad replaced shifter and tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRF532SMHW00 Leaks water from valve factory water line going valve and icemaker fill tube was not pushed in all the way. reinstalled line and tested unit working properly. No leaks
Alejandro C.
REFRIGERATOR KITCHEN AID KSF26C4XYY03 "Found unit leaking water, replace tubes water unit work normal"
Alejandro C.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Found the unit refrigerator side part freezing,replace diffuser and thermistor unit work normal"
Tyler F.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer stated that the ice maker is not working. Removed and replaced ice maker. Cycle tested all works good at this time. Customer said that the company she bought it from sent there guys out twice to fix it before us. The last guy broke the brackets that hold the rear of the ice maker and the brackets for the valve and reservoir on the right side. Customer is going to bring it up with the company she bought it at.
Tyler F.
DISHWASHER WHIRLPOOL WDF330PAHS0 Customer stated that the unit is not starting. Found strike is bent and not engaging the door latch. Fixed strike and calibrated the unit. All works good at this time.
Tyler F.
WASHER MAYTAG MVWX655DW1 Customer stated that mid cycle unit will sometimes shut off. David and sons was out and he recalibrated but customer says it is still doing it. No error codes are present. Removed and replaced main control tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Unit is now working
Tyler F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer stated that there is water in the bottom of the fridge and the harness cover for the deli drawer came off. Fixed cover and don’t see signs of water leak. Fixed freezer drawer and tested all works good at this time.
Timothy J.
DRYER MAYTAG MEDC465HW0 Wet lint inside the unit. No lint on the lint trap. Ran unit and opened the lint trap and air and lint blew out of the lint bay. Documented with WPTP
Timothy J.
WASHER WHIRLPOOL WFW6620HC0
Randy C.
REFRIGERATOR MAYTAG MRT118FFFM01 Inspected unit. Found leak coming from a break in the drier line. Removed and replaced compressor. Removed and replaced drier with dye drier. Put in vacuum. Charged unit with 3.7 oz of refrigerant. Unit now working as designed. No leaks. Advised to wait 24 hours for proper cooling. Cc approves. Job complete.
Randy C.
REFIRGERATOR WHIRLPOOL WRF535SWHZ02 Foun dlights off. Found iced over. Found light bulb not turning on removed ice and removed bulb now working as designed. Unit now sealing properly. Ice block was not allowing to shut. Cx aware to check drawers don’t block door from closing properly cx approves job complete
Randy C.
REFRIGERATOR JENN-AIR JFFCC72EFS00 Removed door and shelves. Defrosted unit evap. Iced up. Removed and replaced evap cover kit. Now working as designed put back together cx approves job complete
Randy C.
DISHWASHER WHIRLPOOL WDP350PAAW6 Found unit not washing properly. Found bad wash motor removed and replaced wash motor assembly. Now worki;g as designed cx approves job.
Patrick C.
DRYER MAYTAG MGDC465HW0 Removed and replaced power cord. Tested unit. All ops checked good
Patrick C.
KITCHEN WHIRLPOOL WDF330PAHB2 Found the unit not completing cycle. Checked error codes found latch error. The strike not making good contact with the latch. Adjusted the strike and tested unit. All ops checked good
Michael M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed and replaced harness wire due to cut wiring harness W11170612Had to remove upper doors to release tabs on harness. Also replaced ice maker assembly due to not harvesting.Rebooted unit and deli control now powers on as designed. Ice maker harvested and filled. Advised cx wait 24 hours for operating temps and ice production. Job complete
Michael M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cx states intermittently will not finish wash cycle 5-1 Door switch stuck open fault Cleared faults and ran rapid advance test. Unit now fills, rinses, heats and drains as designed. Adoor is not latching all the way. Removed and reinstalled door latch into correct position. Door now opens and closes and latches as designed.now ops as designed job complete"
Michael M.
KITCHEN WHIRLPOOL KVWB606DBS Removed and replacedW10716813Retested operations and fans now operate as designed.Job complete
Lance V.
OVEN WHIRLPOOL KODE500ESS03 "Fixed-replaced 2 control boards, tested ok. Unit is now fully functional, lights are all working as designed and not flickering."
Tyler F.
WASHER WHIRLPOOL LSQ9564JQ0 Customer stated that the unit overflowed. Ordering pressure switch in stock. Whirlpool is covering labor customer is paying for the part. Customer also said that the timer is skipping the rinse cycle. Tested and found timer is skipping the rinse cycle. Customer recently had timer replaced by M and W need to replace timer.; ordrng 1 W10337780 (level switch kit)
Lance V.
WASHER MAYTAG MVWB855DC2 "Fixed-replaced gearcase, rotor. Calibration passed. Auto test passed. No leaks. Unit working as designed, all ops completed"
Tyler F.
MICROWAVE WHIRLPOOL AMV2307PFW2 Customer stated that the light is not shutting off. Ordering control board in stock.; ordrng 1 W10849846 (cntrl-elec)
Lance V.
FREEZER WHIRLPOOL WRF993FIFM00 "Fixed-found ice buildup in top ice maker and removed. Also adjusted front panel, wiring was bound up with water dispenser pad causing it to stick.All sounds normal, unit temps checked ok, reset unit and is working as designed. Did not see any ice buildup in fridge or freezer evaporator area."
Kevin M.
WASHER MAYTAG MVWB835DW3 Unit not filling and giving error code LF. Found voltage to fill valve but fill valve not responding. Removed and replaced fill valve. Tested unit. All tests good.
Tyler F.
REFRIGERATOR KITCHENAID KRFF302ESS01 Customer stated that the right door gasket is starting to tear. Ordering gasket in stock.; ordrng 1 W10830283 (gasket-fip)
Kevin M.
WASHER WHIRLPOOL WFW85HEFC1 Unit making noise during spin cycle. I found that the door boot had popped off the front tub and was catching on clothes during spin cycle. I corrected door boot to front tub. Tested unit through diagnostic. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer concerned with missing a shelf on the right side door. I looked model up and unit only comes with 3 gallon sized bins on right side door. Instructed customer that due to model the gallon sized bin can’t be installed on bottom adjustment on door due to style crispers on this model. All tests good and everything that was supposed to come came. All tests good.
Tyler F.
DISHWASHER WHIRLPOOL KUDD03DTSS10 Customer stated that the lower drawer is not washing and making a noise. Found the wash pump is seized. Ordering pump not in stock.; rqstng P&A on 2 WP616099 (clamp)s and 1 WP99003730 (wash pump)
Tyler F.
WASHER MAYTAG MVWX655DW1 Wash plate will not come off ordering gear case and wash plate. ; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase)
Kenneth M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer experience no power up. Found unit not getting a full 1120 volts. Informed customer give an electrician a call. And if 120 volts is supplied to dishwasher and unit is still not turning to on to give call back. Customer approves functions.
Kenneth M.
DRYER AMANA NED4655EW1 Found unit it’s a bad thermal cutoff not allowing dryer to dry. Replaced high limit and tested unit. Unit is working properly fixed kink in venting.
Kenneth M.
DISHWASHER MAYTAG MEDC465HW0 Found unit not turning on due to poor power going to unit. Unit is not getting voltage. Informed customer to get an electrician out after checking there breaker box. Customer approves
Tyler F.
RESIDENTIAL REFR WHIRLPOOL WRF736SDAM14 Customer stated that the ice maker stopped working. Ordering ice maker needs to be transferred.; ordrng 1 W11294907 (icemaker)
Tom R.
REFRIGERATOR FRIGIDAIRE LFTR2032TF1 "Upon arrival, Evap Fan not functional. Rotated fan with finger, fan operational, getting 121VAC to Fan, contacting Techline.Electrolux Techline - Walked tech through voltage checks to Evap Fan, found no errors with power supply, Techline instructed tech to order a different Evap Fan Motor, order 242077705.Evap Fan - (242077705)Customer requires first or last call but would prefer last call.; ordrng 1 242077705 (MOTOR)"
Jose H.
WASHER MAYTAG MHW3505FW1 Installed pump check for leaks ran test complete call; used 1 WPW10605427 (PUMP-WATER) from stock
Tom R.
DRYER GE GFD45GSSM0WW "Unit making scraping noise and vibration, visual inspection shows support plate for Dryer out of place, attempted to realign, no change. Vibration noise coming from Blower Wheel. Order Blower Wheel and Drum Support.Blower Wheel - (WE16X20393)Gas Diffuser - (WE14X21174)Part numbers from Sears, reschedule customer on part and time availability.; ordrng 1 WE14X21174 (Gas Diffuser) and 1 WE16X20393 (blower wheel ctr)"
Tom R.
ICEMAKER KITCHENAID KUIS18NNJS7
Jose H.
DRIYER MAYTAG MGDC465HW0 Installed cut off sensor check flame complete call ; used 1 W11050897 (CUTOFF-TML) from stock
Timothy J.
WASHER MAYTAG MVWX655DW1 Checked faults 0-5. Unit has a bad hub assembly. Unit needs this part replaced.; ordrng 1 W10528947 (drive hub kit)
Timothy J.
REFRIGERATOR FRIGIDAIRE FGHF2366PF
Jose H.
WASHER WHIRLPOOL WFW5620HW0 Installed dispenser check soap flow complete call
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Installed evap ordered control just in case I didn’t use that part unit is working to spec
Jonathan C.
DRYER FRIGIDAIRE GLER341AS2 Installed seal tested working to spec
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFHT1814TW0 Found drain on control box cracked replaced tested working to spec
Jonathan C.
DRYER MAYTAG MEDX655DW1 Found timer bad replaced tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Found start dev bad replaced tested working to spec didn’t have door issues it was cooling issues ; used 1 WPW10448874 (START-DEV) from stock
Patrick C.
DRYER WHIRLPOOL MGDB800VQ0 Installed grill and it broke while installing. Need to reorder ; ordrng 1 W11117302 (grill-out)
Patrick C.
RANGE WHIRLPOOL WFG320M0BS3 Outer glass stainless is separated and customer doesn’t want to break the glass. I barely touched and it broke. Needs new glass door ; ordrng 1 W11176456 (glass-door)
Jonathan C.
DRYER MAYTAG MEDB835DW4 Found out side vent closed open tested working to spec
Joe M.
WASHER MAYTAG MHW5630HC0 Units control will not advance cycles to drain and spin. After replacing electronic control unit began to function as designed.; used 1 W11322901 (ELECTRONIC CONTROL ) from stock
Joe M.
WASHER MAYTAG MVWC565FW1 Unit is not draining all the way due to a faulty water pump not pumping out water. After replacing water pump unit began to function as designed.; used 1 W10876600 (PUMP-WATER) from stock
Patrick C.
STOVE WHIRLPOOL WFG540H0ES0 Found intermittent ops on front burners. Takes multiple tries to light. Starts to smell gas. Needs burner cap style changed. Flatter style allows better spark and ignition ; ordrng 1 W10881749 (cap-burner)
Joe M.
RANGE MAYTAG MER6600FW2 Unit is set to Celsius causing user to believe there is a problem. After resetting unit to Fahrenheit unit began to function as designed.
Patrick C.
DISHWASHER WHIRLPOOL KDTM404ESS3 Need to orde the right motor ; ordrng 1 W10861526 (pump&motor)
Joe M.
DRYER WHIRLPOOL WED4815EW1 Unit was missing door handle. Replaced door handle and unit began to function as designed.
Michael M.
REFRIGERATOR KITCHEN AID KRMF706ESS01
Joe M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Units hinge is bent crooked causing door to be hard to shut. After bending Hindus back unit began to function as designed.
Joe M.
DISHWASHER WHIRLPOOL WDT710PAHW0 Units door falls when door is opened because bushing for hinder is missing. After replacing bushing unit began to function as designed.
Joe M.
DRYER WHIRLPOOL WGD4815EW2 Unit will not heat. On inspection found unit will not heat due to a faulty pair of coils. After replacing coils unit began to function as designed.; used 1 WPW10328463 (COIL-VALVE) from stock
Joe M.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Seal has fold in it. Removed seal and expanded unit with heat and unit began to function as designed.
Michael M.
KITCHEN WHIRLPOOL KVWB606DBS New issue. Rear light housing is warped and not sitting flush.Needs rear light WPW10638164 and light W11109591; ordrng 1 W11109591 (light) and 1 WPW10638164 (bulb-light)
Jesus C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed bin and plate. Uninstalled new plate and assembled. Removed front panel trim and door ice. Installed new door ice and assembled unit. Removed any ice underneath bin before placing back. Unit is working as design.
Jesus C.
WASHER WHIRLPOOL WTW4616FW2 Customer states that unit is not sensing water. Checked unit and no error codes per service pointer W11367903 checked pressure done. Ran unit on normal cycle and unit filled to the top with water not sensing. Removed UI panel and replace control board. Assembled unit and calibrated. Rams auto test and passed. Unit is now working as design.
Lance V.
REFRIGERATOR KITCHENAID KBFS25ECMS00 "Needs work -multiple issues-120v to ice maker ok but unable to activate water valve or complete a cycle. Also, found both left and right fridge door seals ripped/torn allowing warm air to enter, need to order these parts.; ordrng 2 W10830162 (gasket-fip)s and 1 W10884390 (icemaker) and 1 WPW10420083 (valve)"
Jesus C.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Customer states that unit is making a grinding noise. Checked unit and found the diffuser making noise. Removed cover and uninstalled diffuser. Installed new diffuser and tested. Unit is now working as design.
Jesus C.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Pulled unit out and removed compartment cover. Removed any refrigerant left on the system, which didn’t have any. Removed compressor and filter dryer. Installed new filter dryer and compressor. Pulled a vacuum and recharged unit. Assembled unit and waited to start cooling. Unit is working as design."
Kevin M.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Unit not cooling. I found no Freon in system. Compressor is locked up from running with no Freon. Unit needs new compressor to try and troubleshoot where leak is. Ordering part. Allow 3.5 hours on return. Recall on JH. ; rqstng P&A on 1 W10903340 (compressor)
James G.
DRYER AMANA NED4700YQ1 Hi limit open Replaced hi limit Advised customer unit is vented very poorly and length is very excessive
James G.
WASHER MAYTAG MVWP575GW0 Basket speed fault Replaced actuator Tested ok
James G.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Upon arrival unit was not plugged in, plugged unit in all fans running and discharge heat is good.Unit operating as designed during visit"
James G.
DRYER MAYTAG MGDC465HW0 "Unit was at Rent-A-Center. Plugged unit in and tested, motor running and unit goes thru ignition cycle. Tested ok"
Jose H.
REFRIGERATOR JENN-AIR JF36NXFXDE01 Ice maker not cycling needs replacement reschedule call for parts ; ordrng 1 W11084540 (icemaker)
James G.
REFRIGERATOR FRIGIDAIRE FFTR1022QW Sealed system issue Auto replacement per tech line File 82843709Left voice mail for customer advising could take up to 48 hours for manufacture to contact her regarding replacement unit.
James G.
WASHER WHIRLPOOL WTW5000DW0 Unit not shifting and wouldn’t calibrate.Replaced shifter and retested Tested ok
Jose H.
REFRIGERATOR WHIRLPOOL WRT318FZDM Found bad thermistor causing compressor to turn off ; ordrng 1 WPW10383615 (thermistor)
James G.
DRYER MAYTAG MGDB835DW4 "Initially unit had no neutral on igniter, checked all connections when neutral mysteriously returned. Reassembled unit and retested Tested ok"
Jose H.
REFRIGERATOR WHIRLPOOL KSSC48QMS03 Customer will pay the remainder when we get back ; ordrng 1 W10822635 (motor) and 1 WP2180224 (guide-ice)
Irvin F.
DRYER WHIRLPOOL WED4815EW1 "Cx says the clothes are wet and cold after cycle. Checked the dryer for heat none, found failed thermostat. Installed replacement thermo. Test dryer for heat, passed. Unit heats all ops normal. DONE."
James G.
REFRIGERATOR KITCHEN AID KBSD618ESS01 Replaced top led in freezer Tested ok
Jose H.
DRYER WHIRLPOOL WGD92HEFC1 Needs grill flapper broken ; ordrng 1 W10906551 (moisture sensor kit)
Jose H.
REFRIGERATOR KITCHENAID KBSD602ESS01 Ice maker not cycling again needs to be re order; ordrng 1 W11126009 (icemaker)
Irvin F.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 No power on arrival. Installed all parts. Paowered unit on. Cycled on and running. Cold air moving. All ops jormal.
Irvin F.
DRIYER MAYTAG AED4675YQ1 Cx says dryer is dead. Confirmed issue. Checked power to the dryer all points correct. Found blown thermal fuse. Replaced fuse ran dryer 5minutes. Dryer cycled heat on and heats all ops normal.
Jose H.
REFRIGERATOR KITCHENAID KBFN406ESS01 Needs mullin does not want to close ; ordrng 1 W10732107 (rail-mulln)
Irvin F.
WASHER WHIRLPOOL WTW7300DW0 Installed replacement slider ran test 51. All ops and sound normal.
Irvin F.
MICROWAVE WHIRLPOOL WMH31017FS0 "Intermittent issue with control. Cx said microwave came on by itself. Checked the units components, all check good ran unit x3 no issue. Talking to cx they say it happens in and off. Replaced control. Polarized of the outlet to be done by electriction. DONE."
Irvin F.
DRYER MAYTAG MEDC465HW0 Cx says the dryer is not heating. Found the unit has a weak breaker. Reset test the dryer. Unit is working heating. CX INSTRUCT GET ELECTRICTIAN.
David M.
RANGE FRIGIDAIRE FFEF3003NWC Replaced both small burner infinite switch. All burners are working properly
Jonathan C.
FREEZER WHIRLPOOL WRX735SDBM00 Found ball of ice where the lines come in to evap needs compressor and evap; ordrng 1 W10507884 (compressor) and 1 WPW10313899 (evaporator)
Cruz B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Fixed for FTC- found unit not making ice, found ice bin to be empty, jumped T& H it did not cycle, removed bad one and installed new part (ice maker), water filled mold, ice maker cycled, instructed cx how to change setting at UI, cooling and temp ok, ck ok repair, send cx a survey please thanks."
Chase F.
WASHER FRIGIDAIRE EFLS617STT0 Installed new parts. Tested unit. All specs now testing normal. Unit now working by design. Job complete.
Chase F.
WASHER MAYTAG MVWB835DW2 "Installed new console. Unit now getting power. Tested unit, unit ran through all cycles with no problems. Unit now working by design. Job complete."
Chase F.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Installed new part. Unit now working by design. All functions now testing normal. Informed cx they need to get water line fixed and a new water filter. Job complete.
Chase F.
DRYER WHIRLPOOL WED5300VW0 "Diagnosed a whirlpool dryer not producing any heat. Received 220 volts to heating element. Replaced heating element, unit now heating with no problems. Unit working by design. Job complete."