Local Reviews
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Billy J.
RANGE WHIRLPOOL WFG515S0ES1 Apon arrival removed and replaced burner heads retested job complete
Kevin M.
M/W OTR WHIRLPOOL WMH31017FB0 "When delivered to the customer, the bottom door strike was broken off door and stuck inside bottom interlock causing unit not to run. Unit needs a new door and bottom interlock. Ordering parts. ; ordrng 1 W10889333 (door/mw) and 1 WPW10156813 (interlock)"
Kevin M.
WASHER WHIRLPOOL WTW7000DW0 Unit giving error code for long fill. I tested unit and found failed fill valve causing error code. Removed and replaced fill valve. Tested unit. All tests good.
Kevin M.
M/W OTR MAYTAG MMV1174FZ0 Unit is non operational and control panel is dead. I found open 20amp fuse causing the no operation. I found that the fuse popped due to failed door switches. Removed and replaced door switches and 20amp fuse. Tested unit. All tests good.
Kevin M.
WASHER MAYTAG MHWE950WW01 "Estimate: trip $115.00, total $115.00. Customer concerned with knocking sound when unit is turned on. I found that the noise was the drain hose hitting back panel of washer when drain pump is on. Instruct customer on hose hitting back panel."
Kenneth M.
DISHWASHER JENN-AIR JDB8700AWP2 Found unit not draining water. Found unit with a bad drain pump. Causing drain pump to hum but not turn on so water could not drain out. Replaced drain pump with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. Quoted and collected $335 via
Aaron B.
REFRIGERATOR KITCHENAID KRMF706EBS01 Check operations of the refrigerator refrigerator temp is 36° in the fresh food section in the freezer section it was 0°F unit is where he working as designed advise the customer could not find an issue other than the set point in the fresh food section was set to 34° which would cause the unit to freeze over after a long period of time in the fresh food section evaporator freezing over has been an issue in the past due to probably the customer having to set a 34°F advise the customer they would be $115 service charge customer declined pay said they have an extended service contract that will cover everythingUnit is working as designed as of right now
Aaron B.
REFIRGERATOR WHIRLPOOL WRS588FIHZ00 "the complaint is the refrigerator on both sides use to have a slight gap on both sides of the refrigerator and has a slight curvature in the middle sections now this or bowing Sterling at tech line Sr# 7723200462 called tech line to document this , starling said this happens over short period of time where the unit saddles and can have a little bit of bowling or boards due to the unit expanding and contracting with refrigeration system turning on and will settle unit is operating normal and it doesn’t affect cooling system where the performance documented with tech line and referred customer to customer service"
Aaron B.
REFRIGERATOR KITCHENAID KRMF706EBS01 Check operations of the refrigerator refrigerator temp is 36° in the fresh food section in the freezer section it was 0°F unit is where he working as designed advise the customer could not find an issue other than the set point in the fresh food section was set to 34° which would cause the unit to freeze over after a long period of time in the fresh food section evaporator freezing over has been an issue in the past due to probably the customer having to set a 34°F advise the customer they would be $115 service charge customer declined pay said they have an extended service contract that will cover everythingUnit is working as designed as of right now
Aaron B.
REFIRGERATOR KITCHENAID KRFC704FPS00 Checked operations unit is cooling correct The customer never noticed the home noise of the compressor can really hear in the morning when nobody’s around her up and there’s a very good acoustics out going around or noise can travel really far with no background noise unit is working as designed unit is 36° in the fresh food section and -2°F in the freezer section unit is working as designed
Aaron B.
WASHER MAYTAG MVWB835DW0 "Checked the unit the unit beeps 2 times and will not start and Called Kurt at tech line went through the diagnostics unit passed everything went back to start the unit is still beep like the lid is open and not a shut lid even though we went through the tests that passed on the door locks , Kurt said there is no recommendation of parts to change out unit should work but didn’t completed call out , told the customer to call asurion"
Kenneth M.
DISHWASHER WHIRLPOOL WDT970SAHV0 Found unit not closing the door due to bad door seal. Door seal is to bulgy causing door to restrict and not close. Ordering new door gasket. Uninstall and reinstalled current gasket. Could not get unit to close. Rescheduled customer for Tuesday 10-16-18; ordrng 1 W10300924 (door seal)
Billy J.
ICEMAKER IKEA IX7DDEXGZ000 "Apon arrival cx stated unit not making any ice states it never dropped one ice cube tested checked inside icemaker and had half ice have water like its in the middle of a cycle documenting with techline cycled icemaker had issues per techline replace icemaker and icemaker harness the icemaker does not come with icemaker harness send into parts research 7723198744 WPW10300024 icemaker harness cx wants all documentation of repairs to try and replace unit cx checked voltage out at board good checked voltage at icemaker good but after I cycled one episode techline wanted me to cycle again and it would not per techline replace icemaker and harness; rqstng P&A on 1 ICEMAKERHARNESS (ICEMAKER HARNESS), ordrng 1 WPW10300024 (icemaker), states that autho needed"
Jesus C.
REFRIGERATOR KITCHENAID KRFC300ESS01 Customer states that the unit is making a noise. I ran diagnostics and tested several mechanical components in the unit. Found the condenser fan making that vibrating noise. Pulled unit out and removed back cover. Found the techsheet was placed between cabinet and condenser frame. Unit was vibrating intermittently. Removed manual and assembled unit. Unit is working as design.
Tyler F.
REFIRGERATOR WHIRLPOOL WRS325FDAM04 Customer stated that the LED lights are flickering. Removed and replaced lights. All works good at this time.
Kevin M.
DISHWASHER JENN-AIR JDB9600CWS0 "Took pic of pop. I removed and replaced power cord with new power kit regarding recall. Tested unit. Customer said unit was leaking, I couldn’t verify any leaks. Instructed customer on loading, soap and door being closed. All tests good."
Irvin F.
REFIRGERATOR FRIGIDAIRE LFSS2612TE0 Replaced brackets and cam. Adjusted door. Check for odd sounds all normal.
James G.
ICE MACHINE ULINE 2075RS01 I need to call unline for part numbers and they are currently closed ; schdld next appmnt for 10/16 TUE !
mitch l.
REFRIGERATOR FRIGIDAIRE LFTR2021TF2 Upon arrival customer stated unit is not cooling in fridge section. But is cooling in freezer. Tested unit and found unit has bad evap fan motor is not working. Which will not allow fridge section to cool. Ordering evap fan. ; ordrng 1 242077702 (motor)
mitch l.
REFRIGERATOR FRIGIDAIRE FGSS2635TF0 Upon arrival customer stated unit is still crushing ice in cubed setting removed ice bin and solenoid is seized freed up solenoid is now dispensing cubed ice in cubed setting. Unit is needing new housing and solenoid. Ordering parts. ; ordrng 1 241675704 (solenoid assy) and 1 242303501 (housing)
Jim S.
WASHER WHIRLPOOL LSC5000PQ2 Replaced outer tub. Unit tested ok
Tyler F.
REFIRGERATOR KITCHEN AID KSSC42QTS02 "Customer stated that unit stopped cooling. Compressor and fans are not running. Control board is clicking. Ordering main control board kit per service pointer. Needs double labor authorization to pull unit out to replace board.; rqstng P&A on 1 W10789107 (cntrl-elec), 249.50"
Kenneth M.
DISHWASHER KITCHENAID KDTM404ESS3 Customer informed me of unit not drying very well. Tested unit through diagnostic and found heater properly working. Informed customer that unit will not dry well on express wash. Without selecting the dry cycle. Replaced soap dispenser due to rinse aid leaking. Tested. Customer approves all functions. No dents dings or blemishes on or around unit caused by technician.
mitch l.
REFIRGERATOR GE ZISS480DRAS Upon arrival customer stated unit is not dispensing ice gets stuck in chute. Inspected unit Found chute full of ice. Used steamer to remove ice from chute. Tested ice maker and found chute door is not opening tried to open chute door manually and chute door would not open solenoid is bad found funnel is broken ordering funnel solenoid and door recess. Customer paid $115.00 service fee $152.05 parts $11.40 tax and $60.00 labor total paid in full $338.45 via cc ; ordrng 1 WR17X11267 (funnel ice display) and 1 WR17X11653 (door recess asm) and 1 WR62X10055 (solenoid asm)
Billy J.
WASHER MAYTAG MVWB955FW1 Apon arrival unit was giving f5 error codes removed and replaced shorted / cracked lid latch retested job complete old latch was shorting out control ran diognosis and all functions now operate as desighned
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customer stated unit frosting and light not working in freezer. Found door not sealing. Heat treated door seal. Ordering LED light and rocker switch in stock.; ordrng 1 WP2321285 (switch) and 1 WPW10515057 (light)
Kevin M.
OVEN WHIRLPOOL WOD93EC7AS05 "Unit chipping porcelain off on the lower oven in the front. There is an autho covering complaint. I called tech line, sr#7723202477 they said with the size of the chips that the unit is not repairable and submitted unit for replacement review. Instructed customer whirlpool will be contacting them within 4 business days."
James M.
DRYER AMANA NGD4655EW2 Could not free bound blower wheel from motor shaft due to possible miss threading. Ordering new motor. Will return 10-18 to install. ; ordrng 1 279827 (motor!dryer)
Billy J.
WASHER MAYTAG MVWB835DW3 Apon arrival cx stated there washer was leaking I checked unit for error codes and there was non I ran unit threw automatic diognosis 3 times not one leak not one drop of water I Manila’s filled and drained unit over and over not one drop of water instructed cx to get drain snaked all functions working as desighned job complet
Jim S.
ICE MAKER KITCHEN AID KUIS15NNZB0 Replaced sensor and thermistor. Unit tested ok
Jim S.
REFRIGERATOR KITCHENAID KBFN506ESS01 Replaced upper door cam parts unit tested ok
Raymond H.
REFIRGERATOR WHIRLPOOL WRX988SIBM01 Upon arrival unit had frosted evap. Unit needs fan and harness.; ordrng 1 W11032800 (motor-evap)
Dane K.
RANGE FRIGIDAIRE LGGF3046TFA Removed and replaced valves and tested unit. Unit functions normal now
Jesus C.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Customer states that unit is not cooling in the fresh food section. Checked unit and found the return duct port iced up. Also the type of frost accumulated in the freezer section it seem like the door was left open. Removed tower, rack and evaporator cover. Defrosted ice with steamer. Assembled unit and ordered part.805-407-6478 primary cell number; ordrng 1 W10916494 (blade-fan)"
mitch l.
WASHER WHIRLPOOL WTW5800SW0 Upon arrival I removed front panel to access tub and gearcase. removed and replaced gear case clutch seal gasket tub was not needed due to gasket causing the water to drip I thought it could have been a cracked tub. Reinstalled front panel and tested unit unit is no longer leaking. Unit is washing draining and spinning unit is functioning normal at this time of service.
Jesus C.
M/W OTR WHIRLPOOL WMH32519HZ1 Customer states that unit display goes out. Checked unit and tested. After 5 minutes the display turned off and comes back on when door is open. For customer she states that unit display doesn’t come back on at all but she can hear the beep sound. Ordered parts.; ordrng 1 W11123955 (cntrl-elec) and 1 W11184551 (PANEL-CNTRL )
mitch l.
DISHWASHER MAYTAG MVWX655DW1 Upon arrival customer stated wash plate does not work husband keeps tightening down but is now washing just spins. Inspected unit and found washplate spinning freely. Removed washplate and found no teeth in washplate to grab onto drive shaft unit has bad washplate I removed and replaced washplate and tested unit unit is now washing and functioning as designed.
Tyler F.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that the heated dry function is not working. Ran unit through diagnostics and tested heater circuit. Heater is working. Instructed customer on running sink before start and change soap and crack door open after unit is done to allow air to keep dishes dry. All works good at this time.
Tyler F.
M/W OTR KITCHENAID KHMS2056SSS2 Customer stated that display turns on and off by itself. Quoted customer to replace door with whirlpool paying service call and labor. Customer declined repair. Bill out for service call to whirlpool.
Tyler F.
DISHWASHER KITCHENAID KDFE204ESS2 Customer stated that dishwasher is not running. Found wash pump has voltage but is not working. Removed and replaced wash pump assembly tested all works good at this time.
Dane K.
REFRIGERATOR FRIGIDAIRE FFHI2032TE Removed and replaced fan motor and tested unit. Unit functions normal now
Hector Z.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Sealed system related problem, evaporator with an ice ball. See pictures. Allow (5) counts to do this job. **NOTE** Send technician that performance sealed system.; ordrng 1 876765 (mtg kit) and 1 W10309988 (compressor) and 1 W11179385 (FILTER DRYER ) and 1 WP2188822 (evaporator)"
Raymond H.
WASHER MAYTAG MVWC565FW0 Replaced motor and control. Tested unit. Unit functions as designed.
Irvin F.
WASHER WHIRLPOOL WTW7300DW2 PARTS ID WAITING ON DISPATCH; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W11130359 (suspension)
Aaron B.
REFRIGERATOR KITCHENAID KFCS22EVBL0 "Unit is intermittently cooling tested unit compressor relay it failed gave est to replace relay asm total to repair 281.92 mr approved replaced tested compressor it passed at this time paid in full cardPt $71.55 tax 5.37 trip charge $115.00 labor 90.00 totaling $281.92; used 1 8201786 (START DEVICE,COMBO) from stock"
Kenneth M.
MICROWAVE KITCHENAID KOCE507EWH06 Fully install unit and tested unit. Unit is working properly. Customer approves function at this time.
Billy J.
OVEN KITCHENAID KFGD500ESS04 Apon arrival removed and replaced office retested job complete
Billy J.
REFIRGERATOR KITCHENAID KRFC302ESS00 Broken mullion sced Tuesday cx request afternoon W11177238; ordrng 1 MULLION (MILLION)
Bryan D.
FREEZER WHIRLPOOL WRF757SDEM00 Upon arrival I noticed door was sitting a little to far left. On the right side there was a 1/4 inch had allowing air inside of cabinet creating ice. Removed door and drawers found bar was knocked off tracked re installed all parts and informed cx that if they don’t start seeing ice then give us a call. Ice maker harvested and filled with water. All thermistors are testing good. Unit is now functioning as designed.
Irvin F.
WASHER MAYTAG MVWB835DW3 "CX says the unit is not aggitating. When it does it moves slowly. Checked error codes found one code, F0/E3-over loaded. Cleared code and ran components, all components are operational. CX INSTRUCT ON UNIT FEATURES AND HOW IT OPERATES. DEMONSTRATED THE LOADING OF THE UNIT AND SOAP LOADING. LOADED UNIT WITH. LOTHES, ALLOWED TO GO TO FILL AND WASH THRU DRY AGITATION. ALL OPS NORMAL."
mitch l.
WASHER WHIRLPOOL WTW5000DW1 Upon arrival customer stated unit is not draining all the time has already drained water due to customer leaving unit unplugged for a day then plugged back in and unit drained. Tested unit in diagnostic mode unit coded F0E2 over suds and F9E1 long drain. Tested unit in normal test cycle unit filled agitated drained and span removed impeller found a few coins stuck in between agitator and drum I removed impeller and removed coins which could possibly cause the long drain. Also found customer using non he powder detergent and baking soda next to unit. informed customer to use liquid HE detergent will help prevent unit from over suds condition. I reinstalled impeller and recalibrated unit and Tested unit in normal test cycle unit filled agitated drained and span unit is now functioning normal at this time of service.
Isidore A.
WASHER WHIRLPOOL WFW92HEFW0 "Found and washer dispenser cartridge not dispensing properly, had blockage causing dispenser not to dispense detergent. Cleared /washed out, old detergent refilled when cartridge was dispensing letting detergent pass through again. Test operation ok at this time."
mitch l.
REFRIGERATOR FRIGIDAIRE FGSS2635TF0 Upon arrival customer stated unit is not dispensing cubed ice. I tested unit and unit is dispensing crushed on cubed. Inspected unit and found ice stuck in between ice flap in container not allowing door to open to dispense cubed ice. I removed obstruction and tested unit unit is now dispensing cubed ice unit is functioning as designed .
Jim S.
REFRIGERATOR FRIGIDAIRE EW23BC71ISB Replaced defective ice maker; used 1 243297606 (ICE MAKER) from stock
Chris M.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Customers issue they were hearing a noise coming from refrigerator. Pun arrival cycled compressor on was able to duplicate noise old refrigerator out found copper line was vibrating against bottom pan. Bent Copper line so it was no longer vibrating against the metal. Put refrigerator back into position adjusted legs. Job complete
Kenneth M.
WASHER MAYTAG MVWB725BW0 Found unit really loud during spin. Found unit with a bad bearing. Replaced bearing wi5 Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Jim S.
REFRIGERATOR KITCHENAID KFIS27CXWH2 Bad ice maker. Declined repair
Jim S.
WASHER MAYTAG MHWE450WW01 Replaced Leakey drain pump
Michael M.
ICEMAKER KITCHENAID KUIC18PNXS3 "Removed water valve, installed new smart valve.Unit powered on and now operates as normal. Collected $80 labor by card job complete"
Billy J.
WASHER MAYTAG MVWX655DW1 Apon arrival removed and replaced parts listed retested job complete cx is happy with repair
Billy J.
OVEN WHIRLPOOL WGG745S0FS02 Apon arrival cx stated that bake or broil don’t work in either oven top or bottom I tested Tom burners and unit has gas hooked up to unit. All igniters glow but no smell of gas and no ignition unit saftey switch was still shut off turned gas saftey switch on retested unit now works as desighned cx has half the floor in under the oven gone so it tilts the oven where u can not reinstall oven referee cx back to installer unit operates as desighned but flooring is about 3/4 of an inch in difference leaving unit pulled out cx floor is to messed up job com
Francisco S.
WASHER MAYTAG MVWC200XW2 "Removed and replaced part listed, tested ops unit working as intended."
Francisco S.
REFRIGERATOR WHIRLPOOL WRS322FDAM01 "Checked unit found ffc light flickering. Found loose connector to light adjusted connection light functions. Informed cx that if it does it again she’d have to replace light. It retails for $210 she is aware. Also found a frozen fill cup on her ice maker, removed obstruction tested ops it is now working as designed. Collected service call fee and labor."
Francisco S.
REFIRGERATOR WHIRLPOOL WRF540CWHZ01 "Removed and replaced parts listed, tested ops no leaks and unit functions as intended."
Bryan D.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Removed and replaced inlet valve. Tested unit. Unit is functioning as designed. Cx approves repair. No dents dings or leaks.
Bryan D.
REFRIGERATOR KITCHENAID KSSC48QVS02 Unit did not need motor and chute. Removed ice bin and found that auger rod was disconnected from motor at the bottom. Removed motor cleared all ice build up. Removed rod and reestablished proper position. Unit is now dispensing ice. Cx approves repair at this time. No dents dings or scratches caused by tech.
Bryan D.
WASHER MAYTAG MVWX655DW1 Cx states that unit is not giving enough water. Tested unit in diagnostics. Unit showed no error codes and functioned as designed. Toggles both cold and hot valves in manual mode. All components are operating as designed. Referred cx to pages three of the wash and care guide explaining water levels. Cx is still unhappy and asking if she could add water with her water hose. I explained to cx that I do not recommend doing that and to contact whirlpool and explain that she is unhappy. No dents dings or scratches caused by tech.
James M.
MICROWAVE WHIRLPOOL WMH31017HZ0 "Replaced interlocks and switches. Unit now functioning as intended. No dents, dings, or blemishes on or around unit."
James M.
DRYER WHIRLPOOL WED4616FW0 "Replaced door handle and customer approves. No dents, dings, or blemishes on or around unit caused by tech."
William L.
WASHER MAYTAG MVWB850YG1 "Removed bleach dispenser tray, checked for clogs, cleaned out tray, instructed cx that some water will remain in dispenser tray when used by design."
William L.
DRYER WHIRLPOOL WED75HEFW0 "Replaced element & thermo cutoff , ran dryer cycle, tested ok, instructed cx to clean dryer vents in home."
Raymond H.
REFRIGERATOR KITCHENAID KSSS42QMW02 "Upon arrival unit was not cooling. Found oil in drain pan from hairline fractures drawing moisture into sealed system. Unit needs sealed system parts. Quoted cx for job, Cx wants parts from WP but does not want ARS to install. Collected 115 cash for diagnostic. Needs following partsWP2316878W10508992WP2306093W10841139."
Bryan D.
DRYER MAYTAG MGDB835DW4 Cx states check lint light comes on and unit stops cycling. Checked lint return outside and found no air flow. Removed vents return found cx has screen installed on outside return. Informed cx that the screen is not allowing proper air flow. Cleared all debris. Unit is now functioning as designed
Raymond H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Upon arrival unit would freeze food in RC. Found RC temps at 33F and FC at -5F. Reset temps back to factory recommended. Tested unit unit functions as designed.
Raymond H.
WASHER WHIRLPOOL WTW7300DW0 "Replaced control, tub, basket,washplate gearcase and nut. Tested unit. Unit functions as designed."
Jesus C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer states that unit is not cooling. Checked unit and ran test 4 compressor not turning. Unplugged unit and tested inverter. Found the inverter bad voltage in 118 vac feedback voltage 3.47 vdc. Checked compressor and ohms out good. Ordering part. Pulled unit out and removed inverter. Installed new inverter and assembled unit. Ran test 4 and it passed. Unit is now working as design.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Customer is going to call her home warranty for further repairs.
Jesus C.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Customer states that unit door are separating. Checked unit and the top of both door liners are separated. Ordered parts. Removed doors and installed new doors removed handles and installed on new door. Unit is now working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL GX2FHDXVB04 Customer states that the unit is not cooling in the fridge food section. Check unit and found the evaporator Iced over on the freezer side. Remove door drawers and evaporator cover. Defrosted all the ice with steamer and replaced thermistor. Assembled unit and tested. Customer paid for labor and call $205.00 per credit card. Unit is working as design.
Jesus C.
COOKTOP KITCHEN AID KCED600GSS00 Customer state that unit cooktop cracked wafted she turn it on. Checked unit and on the right rear area their is crack. Ordered part. Separated blower and raised unit. Removed screws around cooktop and lifted. Installed new cooktop and assembled unit. Powered unit back on and tested all burners. Unit is now working as design.
James M.
WASHER MAYTAG MHW7000AW0 "Found unit not draining due to clogged drain pump and plugged weep holes. Cleared both and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech."
Patrick C.
DISHWASHER WHIRLPOOL WDF520PADM7 Removed and replaced parts tested unit. All ops checked good
Hector Z.
WASHER MAYTAG MVWC360AW0 Replaced Lid lock and strike. Tested ok.
Hector Z.
REFRIGERATOR WHIRLPOOL GX5FHDXVQ00 Replaced both fresh food door gaskets. Tested ok.
Hector Z.
WASHER WHIRLPOOL WTW5000DW0 Replaced hub drive and wash plate. Tested ok.
Cesar H.
WASHER MAYTAG WTW8500DC0 Complaint of residue on clothing per pointer W11042572 replaced control also complaint of unit not locking tested unit found failed lid latch replaced latch tested good
Cesar H.
DRYER WHIRLPOOL WGD8000DW0 Complaint unit not heating tested unit found ignitor ohm reading open determined failed ignitor replaced and tested unit all tested good ; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Cesar H.
WASHER WHIRLPOOL WTW5000DW1 Replaced failed components tested unit all tested good at this time
Cesar H.
DRYER MAYTAG MGDB835DW3 Complaint no heat found thermal cut off ohm open cutting of power to ignitor replaced and unit tested good ; used 1 WP8573713 (CUTOFF) from stock
Cesar H.
WASHER MAYTAG MVWB835DW3 Replaced gear case tested good
Tyler F.
DRYER MAYTAG MGDX655DW2 Customer stated that unit is making a rattling noise when running. Found front motor bracket was not installed on motor. Reinstalled and tested all works good at this time.
Steven W.
DISHWASHER AMANA ADB1400AGW1 "Ran diagnostics. No error codes found. Pre-ID parts were not needed. Ran service diagnostics cycle. Fills, washes, drains, rinses, dries properly. Instructed customer pauses during cycle are normal. Advised customer to install air gap. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replaced FC door gasket, grille,FC light switch. Sealed cabinet/ liner with RTV sealant. RC damper is working properly. Advised to leave FC door closed 6 hours. Unit is cooling properly at this time. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Hinge was returned 10/10/18. Ice maker is working properly. Replaced FC light switch. FC light is working properly. Unit is cooling properly at this time. Complete.
Steven W.
REFRIGERATOR KITCHENAID KRFC302ESS00 Not a recall.SR # 7723187767. Called tech -line. Per tech line FC door is designed to be pulled from the center only. I witnessed customer pulled door from left side. Unit is working as designed.
Kevin M.
WASHER WHIRLPOOL WTW4816FW2 "Unit making loud noise during agitation. Found gearcase slipping gears when trying to agitate. Failed gearcase. Removed and replaced gearcase, cam and belt. Tested unit. All tests good."
Steven W.
DISHWASHER WHIRLPOOL WDF760SADM1 "Found air gap plugged with debris. Instructed customer to clean/ check air gap 2 times a year, clean filters every 3 months. Water heater temp is too low. DW is working properly at this time. Complete."
Steven W.
WASHER WHIRLPOOL WTW4800BQ0 "Replaced splutch, shifter, drain pump, lid lock. Cleared error codes. Ran calibration, auto test cycle - passed. Tested normal wash. Fills, agitates, drains, rinses,& spins properly. Complete."
Michael M.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Installed fresh food door onto unit. Door seals nicely. Leveled doors best possible with cx wooden floors. Unit ops are normal. Cx wants KitchenAid badge on door which was not provided with door.Name plate W10839793 is unavailable from Marcone.Spoke with DS. Completing ticket out, create new ticket and mail nameplate badge to cx home address. Job complete."
Jesus C.
WASHER WHIRLPOOL WFW94HEAC0 Customer didn’t need unit service he is going to replace it. He needed dryer checked.
Aaron B.
M/W OTR WHIRLPOOL WMH31017HW2 Replaced the sensor tested ops normal at this time
Dane K.
DRYER WHIRLPOOL WGD4815EW2 Upon arrival unit would not heat. Found all safeties and fuses checked OK. Got 120 V going to igniter but igniter would not blow. Removed and replaced igniter and tested unit. Unit functions normal now; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Dane K.
WASHER WHIRLPOOL WTW8800YC Cx did not want to pay a service call then part and labor on top of that. He said he was going to call someone cheaper.
Dane K.
REFRIGERATOR KITCHEN AID KFIV29PCMS01 Evacuate and charge removed and replaced compressor and fresh food evaporator and freezer evaporator fan. Re-charged and tested unit. Unit functions normal. Please bill fan and harness to Warren Tech.BILL WHIRLPOOL FOR SEALED SYSTEM PARTS AND DOUBLE SEALED SYSTEM LABOR
Irvin F.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Removed all fresh food shelfs, and evap cover. Completed depicting the evap coils. Installed all parts. Installed all shelving. All ops normal. Allow 12-24 hrs for temps to balance."
Billy J.
WASHER MAYTAG MVWB750WQ0 W10536347 apon arrival removed and replaced drain pump retested no leaks dings or scratches at this time job complete unit is draining as deaighned
James G.
ELECTRIC RANGE ROPER FEP310VQ0 Reinstalled right front switch that had fallen thru control panel Tested ok
Dane K.
REFRIGERATOR FRIGIDAIRE LGHT2046QF1 Removed and replaced heater and tested unit. Unit functions normal now
Michael M.
WASHER MAYTAG MVWB865GW0 Removed top panel to access inlet valve. Removed and replaced housing and water valve.Ran unit through auto service and unit passed with no issues. Unit no longer leaks and ops as intended job complete
Michael M.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Repeat issue for cx. Tech found out unit is under extended warranty, advised cx to contact insurance provider and obtain authorization code for repair and to reschedule the call with ARS. unit needs a freezer door gasket."
James R.
FREEZER WHIRLPOOL WRX735SDHV00 R&R door. Unit working properly
James R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 R&R parts. Unit working properly
William L.
REFRIGERATOR MAYTAG PTB2154GRW "Replaced FF door gasket, formed gasket with blow dryer, instructed cx on gasket training, removed ice buildup & clogged drain at thermostat assy. Housing, u it operating as designed."
William L.
DRYER WHIRLPOOL WED7500GW0 "Instructed cx of damage to unit, Found unit smashed in at front panel with burner assy detached from exhaust housing. Cx returning unit to appliance liquidators. Unit purchased as is damaged. Took pics of damage."
Michael M.
WASHER WHIRLPOOL WTW4815EW1 "Cx agrees to service fee.Cx states they can hear water in base of unit and cannot get it to drain, also unit smells.Tech found no faults in control ran unit through auto service and found unit passed with flying colors. Explained water that they hear is needed to balance unit during operation and will never drain or leak and is normal. Advised cx to use afresh tablets and run unit to sanitize. Unit ops as intended with no issues.Collected $115service fee by check #1966"
Michael M.
WASHER MAYTAG MVWC415EW2 F7e6- motor faultF8E1 - long fill no fillCx states can hear noise when tubspins.Tech spun drum nd can hear plastic rubbing. Removed lower pulley and found damaged cam kit. Removed and replaced with new cam kit.Unit ops as intended. Slight sound heard. Advised cx to use unit and if noise does not clear up then will replace gear case. It no typical gear case noises are heard by tech at this time. Unit ops as intended job complete
Kevin M.
WASHER WHIRLPOOL ALW880QAW Cancel call. Service call was set up on a different washer. Customer to call their insurance company.
Kevin M.
WASHER MAYTAG MVWX655DW0 Unit not draining. I removed console and found voltage coming from main control to pump. I went down to pump and found the brown wire had broke at connector at pump. I spliced new connector onto wire and reattached to pump. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF736SDAW14 "When customer was dispensing ice, the auger in ice bucket broke and put a hole in the side of the bucket causing cubes to fall out and on the floor. I removed and replaced ice bucket. Tested unit. All tests good."
Kevin M.
WASHER WHIRLPOOL WFW9151YW00 Unit not spinning loads out. I found unit getting stuck in off balance load condition. I tested shocks and found them to be worn out. I removed and replaced shocks. Tested unit with load of towels. All tests good.
Kevin M.
WASHER MAYTAG MVWC565FW0 Unit not agitating. I put unit into diagnostic and found actuator not turning into agitation and getting stuck on spin. I removed and replaced actuator. Tested unit. All tests good. ; used 1 W10913953 (ACTUATOR) from stock
Tyler F.
DISHWASHER KITCHENAID KUDH03DTSS10 Customer stated that upper dish drawer is not working very well. Found upper drawer has a lot of calcium buildup on spray arm and wash pump filters. Customer needs to soak unit in vinegar to remove all calcium buildup for unit to work to specs. All works good at this time.
Aaron B.
WASHER MAYTAG MVWX655DW1 Checked operations found the unit not filling water on the cold side replaced the water valve tested again operating normal now
Aaron B.
WASHER WHIRLPOOL MVWB800VQ0 Unit bearings are bad but the top is rusting and is not covered under the service contract customer is going to get another unit
Billy J.
REFRIGERATOR WHIRLPOOL KSSP36QMS01 Apon arrival removed and replaced parts listed retested job complete
James M.
FREEZER WHIRLPOOL WRX735SDHZ Found condensation buildup in seal on top of freezer door. Found no sign of leaks. Found door could be left ajar when opening from side of handle. Informed customer that freezer door handle must be pushed or pulled from center to ensure proper seal. Checked gasket on freezer and fridge undo minor gapping. Heated with heat gun and reestablished seal. Unit is functioning properly at this time.
Dane K.
DRYER WHIRLPOOL MDG78PNBWW Did Not service.
James G.
REFIRGERATOR WHIRLPOOL WRF736SDAM13 Replaced listed part due to damper sticking open Tested ok
James R.
DRYER WHIRLPOOL WED8900BC R&R all parts unit working properly
James R.
REFRIGERATOR FRIGIDAIRE FFSS2615TE0 IM not cycling cycling. R&R IM. Unit working properly ; used 1 241798231 (Im) from stock
Irvin F.
DISHWASHER KITCHENAID KDFE204ESS0 "Standing water in the tub. Verified purchase date. Test drain failed, unit is sending power the motor buzzes not turning. Removed pump area clear, shaft not moving. Replaced pump, test for operation. The unit drain and operates properly."
James G.
REFIRGERATOR WHIRLPOOL ED25TEXHW00 Replaced listed part Tested ok
James G.
REFRIGERATOR GE CYE22TSHDSS Replaced listed part due to shorted motor Tested ok
James G.
OVEN AMANA AGR6303MFS0 "Upon arrival bake burner not sparking at igniter, replaced igniter and retested spark normal. Upon reassembly I noticed a bake pan over the top of the broiler drawer which I suspect was sliding back and making contact with exposed igniter connection. Advised customer to be alert for pans sliding back."
James G.
REFRIG/SIDE-BY-S KITCHEN AID KRSF505EWH00 Ice maker tray fell off mechanism Replaced listed part Tested ok
Irvin F.
RANGE FRIGIDAIRE FPGH3077RFF CX complained of defective (cosmetic issue). Removed cooktop. Installed replacement. No issues all ops normal. ; used 1 809020402 (COOKTOP STNLS) from stock
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 Removed power from unit. Removed failed components. Installed replacement components. Completed
Francisco S.
OVEN KITCHENAID KOSE500ESS03 Removed and replaced parts listed tested ops unit working as intended.Sr#7722847704
Francisco S.
WASHER MAYTAG MHN30PDBWW0 Checked unit found error code f28 loss comm. between ccu and mcu. Accessed ccu and check m13 connector also tighten pins inside. Then proceeded to do the same on mcu to ensure there was a good connection.( conducted continuity test on harness as well). Tested ops and unit is working as intended no parts needed.
Kevin M.
DRYER AMANA NGD4655EW2 Unit not starting. Found broken door switch causing unit not to start. Removed and replaced door switch. Tested unit. All tests good. ; used 1 WPW10569603 (SWITCH-DOR) from stock
Tyler F.
WASHER WHIRLPOOL WTW5790SQ0 Customer stated that unit is making a lot of noise. Found failed basket drive. Quoted customer for repair. Customer declined at this time. Charged for service call.
Andrew P.
FREEZER WHIRLPOOL KSSC48FMS00 Check upper unit with UV light and found no leaks. Recharged unit and could hear leak in Yoder loop. Pulled unit out and found leak in cabinet at pan heater. Found two leaks in unit. Unit was leaking in Yoder loop and seconds leak is at cabinet wall where drain pan tubing runs up thru cabinet. Unit is non repairable out of warranty from manufacture because of leak in cabinet at drain pan tubing in cabinet. File number. 7723184557
Jim S.
REFRIGERATOR GE ZISB480DRC Replaced freezer evaporator thermistor and board. Unit tested ok
James G.
REFIRGERATOR WHIRLPOOL GX5FHTXVY00 "Replaced listed part Tested ok ; used 1 8201786 (START DEVICE,COMBO) from stock"
Chris M.
WASHER WHIRLPOOL WTW8540BW1 On return visit replace console and also control board. Ran system in a spin and drain cycle everything checked out good. Job completed
Patrick C.
DRYER AMANA NGD4655EW Found the customer having issues with timer not moving and shutting off and no heat ops. Verified timer failure. Needs new timer. Checked for ignitor glow and didn’t get it. Checked thermal fuse and it was bad. Reading open load. Needs new one. Removed and replaced timer and fuse. Tested unit all ops ch3cked good
Irvin F.
WASHER MAYTAG MVWB835DW1 The latch fails to lock open and closes replaced latch. Drain pump is seized. Replaced. All ops normal. AUTHO-S225EQ
mitch l.
MICROWAVE KITCHENAID KOCE500ESS06 Upon arrival customer stated convection fan is not working. I tested unit in diagnostic mode unit did not give any error codes. Tested u it in normal bake and u it convection fan started working tested in covert bake and unit fan started working normal as well. I called techline to document per techline if no error codes and fan is working to make sure there are no loose connection at control and at fan. If no loose connection there is nothing more I can do to repair unit unit is functioning normal to instruct customer on proper use and care of unit. Made sure unit did not have any loose connections unit does not have loose connection at fan or control unit is functioning normal at this time of service. Instructed customer on proper use and care of unit techline file number 7723186020.
mitch l.
DRYER WHIRLPOOL WGD8000DW3 Upon arrival I removed and replaced air duct I tested unit unit is-heating and functioning as designed at this time of service.
mitch l.
DRYER WHIRLPOOL WED8500DC3 Upon arrival customer stated u it is not heating I tested unit in diagnostic mode unit coded F4E3 restricted air flow F4E4 Lin voltage error. I tested u it and unit is barley heating mor moisture in unit that dry heat. I removed back vent and tested unit unit is now drying cloths. Customer has restricted vent. I removed power and panel to access power connections at terminal block found power cord not properly hooked up natural wire was at ground which could cause the unit to give line error. Installed natural wire to proper location on block and tested unit unit is heating and functioning as designed.
James G.
COOKTOP AMANA AER3311WAW1 Replaced listed parts Tested ok
Dane K.
REFRIGERATOR FRIGIDAIRE FFTR2021TB Upon arrival the unit was not cooling. Operator fan was running but compressor was not. Found start relay burned out. Removed and replaced start device and tested unit. Unit functions normal now; used 1 241941005 (RELAY) from stock
Dane K.
DRYER - ELECTRIC GENERAL ELECTRIC GFDR485GFR Removed and replaced all list of parts and tested unit. Unit functions normal
Andrew P.
FREEZER WHIRLPOOL KSSC48FMS00 Check upper unit with UV light and found no leaks. Recharged unit and could hear leak in Yoder loop. Pulled unit out and found leak in cabinet at pan heater. Found two leaks in unit. Unit was leaking in Yoder loop and seconds leak is at cabinet wall where drain pan tubing runs up thru cabinet. Unit is non repairable out of warranty from manufacture because of leak in cabinet at drain pan tubing in cabinet. File number. 7723184557
Francisco S.
DRYER WHIRLPOOL MVWP575GW0 "Checked unit for cx to ensure it was working properly, adjusted legs to eliminate vibration noise also adjusted gas line because it was making contact with cabinet creating vibration noise. Unit working as intended."
Isidore A.
DRYER MAYTAG LSE1000 Collect 115 part NLA
Dane K.
DISHWASHER WHIRPOOL WDP370PAHB0 Upon arrival the unit was not draining. Found unit not draining due to faulty installation on the hose. Rectified installation issues and tested unit. Unit functions normal now
Jesus C.
DRYER WHIRLPOOL WED94HEAC0 "Customer need unit checked and tested. Checked unit and found error code. Ran unit and idler wheel making noise. Unplugged unit and removed top and font panel assembly. Cleaned out unit with vacuum and installed new dryer kit. Assembled unit and tested. Customer paid in full for parts, call and labor $326.42 per credit card.F4-E3 ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Patrick C.
WASHER GE GTW680BSJWS Removed and replaced valve only. Seals already on valve and control wasn’t needed. Tested unit all ops checked good
Patrick C.
REFIRGERATOR WHIRLPOOL WRS325FDAB06 Removed and replaced part. Tested unit. All ops checked good
Aaron B.
FREEZER KITCHENAID KRFC300ESS01 Replace the handle tested operations unit is working as designed
Aaron B.
REFRIGERATOR WHIRLPOOL ARB2557CSR "Installed damper it was frozen up , The noise of the customers getting is moisture building up on the freezer fan motor build up enough to where it makes a loud noise intermittently and then stops and then comes back but the problem is the customer has a rested up liner which is allowing too much moisture to infiltrate in the refrigerator which is not repairable and is in quick pic cause in the refrigerator and freezer doors to not be able to seal up that is not repairable and is the problem Advised the customer to contact her service contractor"
Aaron B.
FREEZER WHIRLPOOL WRF535SMBM00 Replaced the ice maker tested operations unit filled ops normal
James M.
WASHER MAYTAG MVWC565FW1 "Installed parts and tested u it. Unit now functioning as intended. No dents, dings, or blemishes on or around unit caused by tech."
James M.
REFRIGERATOR WHIRLPOOL KRSC503EBS01 Found unit with warp in gasket on top of freezer door allowing air in and causing ice to form over light switch. Heated gasket with heat gun to remove warp and reestablish seal. Unit gasket is now sealed and unit is functioning as intended and customer approves.
Steven W.
REFIRGERATOR WHIRLPOOL WRS325FDAW04 "Found ice maker jammed. Unjammed ice maker. Cleaned plugged condenser. Unit is cooling properly, ice maker is cycling properly at this time. Complete."
Steven W.
WASHER WHIRLPOOL WTW7500GW0 "Ran diagnostics. Had f0e5 , f0e3 error codes. Found suspension rod out of socket. Reinstalled suspension rod. Instructed customer about un balanced loads, advised not to wash large bedding.Tested rinse & spin with load. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, & spins properly. Complete."
James G.
REFIRGERATOR WHIRLPOOL GI5SVAXVL01 "12VDC present at UI , user interface is no longer available"
Bryan D.
REFIRGERATOR WHIRLPOOL WRF560SEYM05 Cx states moisture inside fridge on rail. Inspected unit. Found moisture control turned off. Referred cx to page 15 in use and care guide explaining moisture control. Removed rail and pulled ohms. All is fine. Turned on moisture control and informed cx if they are still having a problem to give us a call.
Bryan D.
DISHWASHER KITCHENAID KDTE204GPS0 Removed and replaced both tub gasket and spray arm. Ran unit for 32 minutes and seen no leaks. Tub was full of soap without me adding a pod. Instructed cx to let unit finish cycle to rinse tub. Explained to cx that if to much soap is used unit will leak. If cx calls again please auto so I can call techline. Unit is no leaking right now.
Bryan D.
FREEZER KITCHENAID KFIS29PBMS02 C states freezer is not cooling. Removed evap cover and found cannot running evap frosted over. Defrosted evap with steamer and removed and replaced evap motor. Unit is now functioning as designed. No dents dings or scratches caused b6 tech. Quoted and collected 283.21 via check 461
Billy J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Apon arrival cx stated fridge just flys open removed and replaced can retested job complete cx inspected
Billy J.
REFRIGERATOR KITCHENAID KRFF707ESS01 W10830288 apon arrival cx states when getting water makes a really load noise installed sp pressure regulator kit retested job complete
Billy J.
REFRIGERATOR KITCHENAID KRFF507EWH01 Apon arrival installed heater kit retested job complete
James G.
REFRIGERATOR GENERAL ELECTRIC GFE28GSKBSS "Spoke with Darrell at GE tech line who documented call in customer file, customer complaint cannot be duplicated and since refer is cooling normal that this issue is properly not able to be resolved. I informed customer to contact consumer affairs if problem persists."
James G.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced listed part Tested ok
James G.
REFRIGERATOR KITCHENAID KFIL27CXMS0 Replaced listed part and cycled ice maker Tested ok
Aaron B.
WASHER WHIRLPOOL WFW75HEFW0 "Checked operations unit is working correct debris in the lip section of the door boot was clogged cleared out , customer is using way to much soap and the suds gathers up front , advised to use way less soap and clear the door lip section out on a regular basis to prevent from happening again ops normal now"
Kevin M.
REFRIGERATOR JENN-AIR JBL2086HES Customer saw water coming from underneath unit. I pulled unit out and found water line from customers valve leaking. Instructed customer to replace plumbing going to unit. Unit tests normal. Customer paid $115.00 for trip and diagnostic.
Aaron B.
WASHER MAYTAG MVWB855DC3 Checked operations unit had a F8E6 code which is the unit lid was open for longer than 10 minutes with water inside tested operations unit is working as designed did instruct customer on way too much soap use which could’ve been what caused the unit not to work correctly other than that operating normal now
Kenneth M.
FREEZER WHIRLPOOL WRT311FZDW01 Installed fan blade and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. Customer concerned about temps. Checked temps and checked good.
Kenneth M.
WASHER MAYTAG MHW3505FW0 Installed hose and vent and tested unit. Unit is now working properly. Customer approves no dents dings or blemishes on or around unit caused by technician.
Kevin M.
OVEN WHIRLPOOL WGG745S0FS02 Left front burner not igniting consistently. Ignitor is sparking. Failed burner head and cap. Removed and replaced left front burner and caps. Tested unit. All tests good.
Steven W.
REFRIGERATOR KITCHENAID KBSD602ESS01 "Replaced ice maker. Cycled ice maker. Ice maker is filling, cycling properly. Unit is cooling properly at this time. Complete."
Steven W.
DRYER WHIRLPOOL WGD4815EW2 "Flame cuts out in 10 seconds. Found venting restricted. Dryer works when vent is disconnected. Advised customer to call duct cleaning service. Dryer is tumbling, heating properly. Complete."
Hector Z.
WASHER WHIRLPOOL WTW5800BW0 "Replaced latch assembly, suspension,drive belt and cam. Tested ok."
Hector Z.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced both upper rack rails. Tested ok.
Tyler F.
OVEN WHIRLPOOL WFG530S0ES0 Customer stated that intermittently the unit will pre heat but will not come back on. Called tech line and checked voltage at connectors. Checked bake and broil igniters and grounding of flame tube and harness. File number 7723143434. Removed and replaced DSI board harness and main control tested all works good at this time.
Hector Z.
OVEN WHIRLPOOL KEMC377KBL0 Replaced thermal discs. Tested ok.
Tyler F.
WASHER WHIRLPOOL WTW4955HW0 Customer stated that unit is not using enough water and is not locking the lid. Checked for error codes and cycle tested 7nit. Instructed customer that lock will not engage till before the spin cycle and that the water level is determined by the load size. Calibrated unit all works good at this time.
Jesus C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Customer states that unit is making noise. Check unit and found the icemaker valve actuating. Jumpered out valve an icemaker and confirm issue. Turned off icemaker also customer is concerned that the doors were not level. Placed a spacer on the left side door and adjusted the left side to level about the doors. Unit is working as design.
Jesus C.
REFIRGERATOR WHIRLPOOL KFIV29PCMS03 Customer states the unit is not cooling. Checked unit in found evaporator in the fresh food section iced up. Remove drawers and remove ice build up. Defrosted evaporator and placed thermistor in the proper place. Ran test 4 on unit and it’s working properly. Assembled unit and placed drawers back in. Unit is working as design. Customer paid for service call $115.00 per credit card.
Dane K.
DISHWASHER KITCHENAID KDTE204DSS0 Upon arrival the unit was not draining. Remove the drain pump and found debris stopping impellers from turning. Remove debris and tested unit. Unit functions normal now
Dane K.
DRYER WHIRLPOOL WED4815EW Upon arrival the unit was not heating. Found the heating element with no Continuity. Removed and replaced heating element and tested unit. Unit functions normal but customers power supply only has 120 V coming in. Unit needs 240 to properly heat.
Dane K.
REFRIG/SIDE-BY-S FRIGIDAIRE FFSS2614QS Unit was making ice
James M.
REFIRGERATOR FRIGIDAIRE LFHB2751TF3 Replaced ice maker and cleared iced up waterline. Unit functioning as intended at this time.
Tyler F.
WASHER MAYTAG MVWB835DW3 Customer stated that the unit is not spinning out the clothes and is not finishing the loads. Checked for error codes only found stuck key code. Calibrated machine and tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF991BOOM00 Customer stated that unit is not cooling. Found evaporator in refer compartment is frozen over. Removed and replaced thermistor harness tested all works good at this time.
Steven W.
RANGE - GAS WHIRLPOOL WFG320M0BS3 "Found door hinge counter support fell into cabinet( left ), right support coming loose. Reinstalled counter supports, reinstalled oven door. Door is opening/ closing properly. Advised not to lift up on oven door. Complete."
Kevin M.
REFRIGERATOR MAYTAG MFX2876DRM02 RC evaporator frozen over and caused airflow restriction. Found metal thermistor and main control not reading thermistor properly. Needs to be changed to plastic thermistor and main control replaced to correct issue. Removed and replaced main control and installed plastic thermistor. Tested unit. All tests good.