Local Reviews
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Kenneth M.
WASHER GE GTW680BSJ1WS Installed suspension and tested unit. Unit is now working properly. Customer approves function at this time
Kenneth M.
RANGE GE JBS360RM1SS Customer concerned about the heating of the cooktop. Found elements would glow red then shut off after awhile. 5en turn back on. Informed customer that unit is working properly. And that when there is a pan on the unit it keeps the temp sensor warm longer and can cause the over limit to trip and cause irratic cooking. Informed customer that the way they wanna use the stove won’t work for them cause the elements will always turn on and off and they won’t ever be able to hold them elements on high heat due to safety features.
Jim S.
N/A N/A GR2FHMXPT00 Refrigerator temperatures fluctuate too widely. Recommend replacing cold control and adaptive defrost timer along with the venting; rqstng P&A on 1 WP2189452 (diffuser) and 1 WP2200859 (thermostat) and 1 WP2304099 (cntrl-elec)
Kenneth M.
MICROWAVE KITCHENAID KHMS2040WWH0 I stalled door. Magnetron and diode. Tested unit. Unit is now working properly. Customer approves function at this time
Jim S.
WASHER WHIRLPOOL MVWB755DW0
Kenneth M.
FREEZER WHIRLPOOL WRT311FZDW01 Installed heater. Harness. Defrost timer and bi metal. Tested unit. Unit is working properly. Informed customer to give unit 24 hours before plugging back in. Informed customer all ice needs to be defrosted before unit is turned back on.
Jim S.
REFRIGERATOR WHIRLPOOL MRT311FFFE00 Roach infestation in and around the compressor. Customer is to clean the area before I will continue with any repairs; ordrng 1 WPW10507886 (compressor)
Jim S.
RANGE GE JGRP20WEJ2WW Replaced bake ignitor. Unit tested ok
Jim S.
REFRIGERATOR KITCHENAID KRFC302ESS00 Leak in the seal system. No visible leaks. Installed a dye drier; ordrng 1 WPW10317014 (evaporator)
Jim S.
WASHER WHIRLPOOL WTW8540BW1 "Replaced board, harness, sensor, and motor. Ran calibration test. All test ok"
Jim S.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 There are two lights that are out. The to right rear is one of them and the second is the freezer light. Not able to remove the harness to change the bulb in the freezer.
Jim S.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Frozen fill tube to ice maker; ordrng 1 241920103 (tube-water) and 1 243297607 (ICE MAKER)
Jim S.
MICROWAVE KITCHENAID KHMS2056SWH1 Replaced magnetron and inverter. Unit tested ok
Jim S.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Tech line wants me to be at the house to call this in. Customer needs to call into Whirlpool to establish the correct date of purchase.
Jim S.
REFRIGERATOR KITCHEN AID KSRU25FKBT03 It was banks icemaker not working. The motor was just frozen. Defrost a motor unit working
Jesus C.
MICROWAVE KITCHENAID KOCE507EWH06 Customer states that unit microwave light not working. Turned power off and pulled unit out 6 inches. Removed UI panel and raised appliance manager. Removed basles and installed new. Assembled unit and placed back in place. Turned power on and tested light. Unit is now working as design.
Jesus C.
DISHWASHER WHIRLPOOL WDF520PADW7 Customer states that unit is it cleaning dishes properly. Ran test and found error code. Ran full test and no issues found. Unit is now working as design. 5-2 Door stuck closed
Jesus C.
DRYER WHIRLPOOL WGD4815EW2 "Customer states that unit is not heating. Ran unit and gas valve not opening. Removed back cover and tested components. Raised top panel and removed front panel. Removed drum and placed jumper on door switch. Placed amp meter on ignitor and turn unit on, found the ignitor at 4 amps. Need to replace the coils. Ordered parts. ; ordrng 1 WPW10328463 (coil-valve)"
Jesus C.
DISHWASHER MAYTAG MDB4949SHZ0 Removed lower panel and disconnected connector. Turned water valve off and removed intake valve connector. Checked power and getting 118 vac. Removed hose and replaced the valve. Plugged unit back on and water not coming out. Turned water off from main valve at home and removed hose from both ends. Customer valve under sink not closing completely. Found the inlet hose clogged. Removed debris and installed hose back. Turned main valve on and tested unit. Ran diagnostics and passed. 6-1 low or no water
Jesus C.
MICROWAVE WHIRLPOOL WMH31017HS0 "Unplugged unit and removed from cabinet. Removed microwave housing. Found the capacitor shorted, installed new capacitor and tested. Unit is still not heating. Removed hv diode, magnetron and installed new parts. Placed cusp of water and tested. Assembled unit and placed back in cabinet. Unit is now working as design."
Jesus C.
DRYER WHIRLPOOL WED7500VW2 Customer states that unit is continuously srying on. Ran unit on timed dry and not advancing. Customer also stated the noise level on dryer. Noise level on unit is normal. Ordering parts. KevinSr 7724417893; ordrng 1 W10909677 (element) and 1 WPW10404695 (timer)
Jesus C.
KITCHEN WHIRLPOOL WDT720PADM2 Customer states that unit is not working. Found unit with error code not listed on tech-sheet. Unplugged unit and removed UI panel. Plugged back in ant not responding. Removed control board and installed new. Assembled unit and tested. Unit is now working as design.805-346-5954F2-E2
Jesus C.
REFRIGERATOR WHIRLPOOL KSSS42QDX05 Customer states that unit is not cooling. Removed evaporator cover and turned the unit on. Found the evaporator creating small frost pattern. Also found the evaporator leaking oiL.
Jesus C.
REFRIGERATOR JENN-AIR JS42NXFXDE01
Jesus C.
REFRIGERATOR KITCHENAID KRFF305ESS00 Customer states that doors not leveled. Checked unit and lowered left side brake roller. Leveled unit and unit is now working as design.
Jesus C.
REFRIGERATOR KITCHENAID KRFC300ESS01 Customer states that icemaker not working and mullion is broken. Removed mullion and installed new. Checked icemaker and not cycling. Removed front cover on icemaker and found a short. Removed icemaker and installed new. Closed door and unit started to cycle. Also customer want unit doors leveled. Adjusted brake roller and leveled unit. Unit is now working as design.
Jesus C.
DISHWASHER WHIRLPOOL WDF560SAFM2 "Customer states that unit is not working. Ran diagnostics and found error codes. Removed lower cover and removed connector from motor. Ran unit and found power to motor. Disconnect power and removed ranch,drain hose, pump. Installed new motor assembled unit. Verified not leaks present and assembled unit. Tested unit and it’s now working as design.F4-E3. Motor not running"
Jesus C.
WASHER WHIRLPOOL WTW5000DW1 "Customer states that unit is it working properly. Ran diagnostics and found error code. Unplugged unit and removed UI panel. Removed hose and water valve. Installed new and assembled unit. Ran unit in manual mode and hot,cold water valve is working. Also intricate customer on soap usage and maintenance. Ran auto test and passed. Unit is now working as design.F8-E1 no fill, long fill"
Jesus C.
DRYER WHIRLPOOL WGD4815EW2 Unplugged unit and raised top panel. Removed from panel and drum assembly. Removed coils and installed new coils. Jumper out door switch and ran unit. Unit is heating. Disconnected and assembled unit. Tested unit again and it’s now working as design.
James M.
WASHER WHIRLPOOL WTW4816FW Replaced water inlet and tested unit. U it passed all auto testing and is functioning as intended. With no leaking at this time.
James M.
WASHER MAYTAG MHW5630HW0 Found unit not advancing cycles. Checked acu and found LED continually blinking significant with ACU failure. Ordering new acu; ordrng 1 W11322901 (ACU)
James M.
WASHER MAYTAG MVWB835DW3 "F8e1, f3e2, f7e0, f0e3, f2e1. Fund unit not allowing hot water into unit due to bad water inlet. Replaced inlet and tested unit. Unit now functioning properly and no errors."
James M.
REFRIGERATOR FRIGIDAIRE FFSS2614QP Replaced valve and icemaker filled as intended with no leaks. U it is now working as intended and customer approves.
James M.
FREEZER WHIRLPOOL WRX735SDHZ00 Unit icemaker producing too much ice and not shutting off when full. Replaced icemaker from truck stock. Unit is working as intended.
James M.
DRIYER GE GTD65GBPLDG U it making rattling noises due to noisy pulley wheel. Ordering new. Will return 3-22 to install. ; ordrng 1 WE12X20395 (idler pulley)
James M.
DRYER MAYTAG MGDC465HW0 Customer had issues with closing door properly. Used screw driver to loosen clamp. Instructed customer on bracing door when closing. Door is closing as intended and unit is working properly.
James M.
DISHWASHER KITCHENAID KDFE104DSS5
James M.
DRYER MAYTAG MGDC215EW2 Installed new dryer repair kit. Tested nit. Unit now spins as intended and unit is working as intended. ; used 1 4392067 (DRYER REPAIR KIT) from stock
James G.
DISHWASHER KITCHENAID KDTE334GPS0
James M.
REFRIGERATOR FRIGIDAIRE FFHT2032TP Replaced parts and removed ice build up from unit. Unit now working as intended and cold no properly.
James G.
REFRIGERATOR FRIGIDAIRE FGSS2635TF0 Compressor pulling.4 amps no Freon; ordrng 1 241650211 (compressor & gromm) and 1 5303918284 (evaporator)
James G.
REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced listed part Tested ok
James G.
COOKTOP WHIRLPOOL GLT3057RB01 Unit will also need right rear burner and base
James G.
WASHER WHIRLPOOL WTW7500GW0 Replaced control due to f7/e0Also referred customer to page 17 and 19 of use and care guide
James G.
WASHER MAYTAG MHW7100DW0 Board not powering cold valve 1; ordrng 1 W11029154 (cntrl-elec)
James G.
FREEZER KITCHENAID KRMF706EBS01 Now motor not running ; rqstng P&A on 1 W10822606 (motor)
James G.
REFRIGERATOR KITCHENAID KRMF706ESS01 No noise at time of visit. Customer says freezer door may have been left open
James G.
DRYER MAYTAG MGDB835DW4 No heat and vent is crushed advised customer she will need to correct vent issue ; ordrng 1 W10909685 (fuse-thrml) and 1 WP338906 (sensor) and 1 WP3391912 (thrmst-fix) and 1 WP8573713 (cutoff-tml)
James G.
MICROWAVE WHIRLPOOL WMH32519HV1 Sensor not working on potato setting ; ordrng 1 W11221051 (BOARD ) and 1 W11333816 (BOARD )
James G.
WASHER HOT POINT HTW200ASK0WW Replaced listed parts Tested ok
James G.
DRYER WHIRLPOOL WGD9400SZ2 Replaced listed part Tested ok ; used 1 3392519 (
James G.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced listed part Tested ok
James G.
REFRIGERATOR FRIGIDAIRE FGSS2635TD0 NA.technicalhelp@electolux.comFile number 82465816
James G.
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 Replaced listed parts and charged to 4.25 oz 134aTested ok
James G.
WALL OVEN GE ZSC2001FSS01 Replaced listed part ; used 1 WB27X10283 (FUSE) from stock
James G.
OVEN KITCHEN AID KEBS107DWH6 Replaced listed part Tested ok PLEASE MAIL COPY OF RECEIPT PLEASE MAIL COPY OF RECEIPT
James G.
REFIRGERATOR KITCHENAID KRFC302ESS00 Replaced listed parts Tested ok
James G.
MICROWAVE WHIRLPOOL KOCE507EWH06 Unit number 2F1/E5 inverter failure ; ordrng 1 W10217711 (inverter) and 1 W10915648 (cntrl-elec) and 1 W11098747 (magnetron)
James G.
DRYER ELECTRIC WHIRLPOOL MVWX700XW2 Replaced listed part Tested ok PLEASE MAIL RECEIPT TO CUSTOMER PLEASE MAIL RECEIPT TO CUSTOMER
James G.
COOKTOP THERMADOR PCG486ED/02 Replaced listed parts Tested ok
James G.
DISHWASHER FRIGIDAIRE FFBD2406NB7B Repaired broken wire harness at upper door panel Tested ok
James G.
REFRIGERATOR WHIRLPOOL WRX988SIBW00 Replaced listed part Tested ok
James G.
WASHER WHIRLPOOL WTW7300DW0 Drawer rail cracked ; rqstng P&A on 1 W10861667 (drawer)
James G.
WASHER WHIRLPOOL WFW8300SW05 Canceled at door
James G.
REFIRGERATOR THERMADOR KBUDT4265E03 This part is approved ; ordrng 1 00422456 (CAP)
James G.
WASHER FRIGIDAIRE FFLG3900UW0 Replaced listed parts due to leaking and lid lock buzzesTested ok
Isidore A.
REFRIGERATOR JENN-AIR JF36NXFXDE01 Found ice maker W11084540 not cycling has ice but not making harvest fills with ice still in ice maker ; ordrng 1 W11084540 (icemaker)
Isidore A.
DISHWASHER KITCHEN AID KDFE204ESS1 Found dispenser door W10888684 coming apart. Ordering door kit; ordrng 1 W10888684 (cover 49.18)
Isidore A.
COOK TOP KITCHENAID KGCT3658WH4 Found left rear burner not igniting has bad surface switch WP3185830.
Isidore A.
DISHWASHER MAYTAG MDB8959SFZ0 "Removed outer door panel, old touch panel and control board. Installed new control board and touch panel. Test dishwasher operation ok at this time."
Isidore A.
DISHWASHER KITCHENAID KDTE204EPA1 Found airgap backing up disposal plug not completely broken out removed plug and test dishwasher draining ok at this time
Irvin F.
OVEN KITCHEN AID KEBS109BSS00 "Removed power. Installed replacement fuse. Completed returning un8t to hole. Powered and test for operation, passed. All ops. Normal."
Irvin F.
MICROWAVE KITCHENAID KEMS308SSS04 "Removed power. Replaced inverter, and mag. Test for operation, heating. Returned unit to hole test again, passed. All ops normal."
Hector Z.
LAUNDRY MAYTAG MGDB850YW1 "Noisy dryer. Checked unit and found worn out Idler pulley, and broken thermal cut-off.Installed a dryer repair kit and replaced the thermal cut-off. Tested ok.; used 1 279816 (THERMAL CUT OFF HI), and 1 4392067 (DRYER REPAIR KIT) from stock"
Hector Z.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced sump and motor assembly. Tested ok.
Hector Z.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Replaced control (W11196400), and User Interface (W11214887). Tested ok."
George Y.
WASHER WHIRLPOOL WTW5000DW2 Installed parts tested check out ok complete. No dents or dings cause by tech.
George Y.
DRYER WHIRLPOOL WED9290FC0 Found dryer still making a rattle after machine being turn on need to replace compressor need a seal tech for repair .ok to order part.; ordrng 1 W10540767 (compressor)
George Y.
DISHWASHER KITCHENAID KDTM404ESS3 Found dishwasher display had control lock customer instruct need to used index finger on control lock to unlock. Complete tested check ok no dents or dings cause by tech.
George Y.
RANGE WHIRLPOOL WFG320M0BS3
George Y.
DRYER MAYTAG MED5500FW2
George Y.
REFRIGERATOR WHIRLPOOL WSR57R18DM00 Installed part tested check out ok complete. No dents or dings cause by tech.
George Y.
DISHWASHER BUILT KITCHEN AID KDFE104HPS Found customer experiencing cycle not completing a small puddle of water in front of unit replaced upper rack tracks tested checking ok complete. No dents ordings cause by tech.
George Y.
COOKTOP KITCHENAID KCGS356ESS00 Found cooktop with some upstruction under flame cap remove retested check out ok complete. No dents or dings cause by tech.
Erick S.
WASHER GE GTW485ASJWS Installed new parts on unit. Retested it snd it passed all tests with no errors. Job comp
Erick S.
DRYER WHIRLPOOL MGDB765FW0 "Installed new burner on unit, retested it and unit would not heat. All fuses passed tests. Board is failing and will need to be replaced ; ordrng 1 W11089308 (BOARD)"
Erick S.
WASHER WHIRLPOOL WTW8500DC Found top lid not secured causing it vibrate against cabinet and make noise. Reinstalled and secure screws. Top and lid is now secured. Retested it 5rough test cycl snd it passed all tests with no errors. Job comp
Erick S.
WASHER WHIRLPOOL WTW5000DW1 "Cycled un8t and found unit with stripped hub causing units basket to slip and make noise. Repalced hub. Retested it snd it passed all tests with no errors,. Job comp"
Erick S.
COOKTOP WHIRLPOOL JED8345ADB16
Erick S.
WASHER WHIRLPOOL WTW8900BC0
Erick S.
REFRIGERATOR KITCHENAID KBSD618ESS01
Erick S.
REFIRGERATOR JENN-AIR JSC24C8EAM00 Job is complete.
Dane K.
WASHER GE GLWN2800DWS "When attempting to change parts found the hub not stripped, Unit will also need new hub nut; rqstng P&A on 1 WH2X1193 (NUT)"
Dane K.
RANGE - ELECTRIC TAPPAN TEF351EWC
Dane K.
STOVE AMANA AGR4230BAW1 Removed and replaced burned her cap and igniter and tested unit. Unit functions normal now
Dane K.
WASHER GE GTW460ASJWW Removed and replaced drain pump and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE FFTR2021TS Upon arrival the fresh side compartment was not cooling. Found evaporator fan motor was getting proper voltage but would not turn on. Removed and replaced evaporator fan motor and tested unit. Unit functions normal now
Dane K.
OVEN GE JK3500SF3SS
Dane K.
DISHWASHER KITCHENAID KDPE234GPS
Dane K.
LAUNDRY MAYTAG MVWC565FW0 "Upon arrival the unit was making a horrible noise in the spin cycle. Found the hub worn down. I could not fully remove agitator from Drive rod on gear case. Unit is going to need new gear case, New agitator, and new hub; rqstng P&A on 1 W11161960 (AGITATOR )"
Dane K.
DISHWASHER BOSCH SHPM65W55N-10
Chris M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 On return visit Removed and replaced Auger motor also doors shoot and diffuser. Reassembled Icemaker container test for proper function everything checks out good .Job completed
Chris M.
WASHER MAYTAG MHW5500FC1 On return visit removed and replaced defective drain pump motor also control board and door lock. Cycled through diagnostics all functions test normal. Job completed
Chris M.
REFRIGERATOR WHIRLPOOL KSSP42QMS00
Chris M.
DISHWASHER WHIRLPOOL WDF540PADM2 Upon arrival replaced broken cup shelf divider on top rack. All functions test normal. Job complete
Chris M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Removed and replaced Auger motor also doors shoot and diffuser. Reassembled Icemaker container test for proper function everything checks out good .Job completed.
Chris M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Upon arrival remove and replace defective icemaker. Test for proper function everything checked out good. Job completed
Chris M.
RANGE WHIRLPOOL WFE505W0HS1 replace bake element and also sensor inside oven. Preheated oven all functions test normal. Job completed
Chase F.
RANGE WHIRLPOOL WFG320M0BS3 "Diagnosed unit, found that all burners light up besides front left. Ordering parts for repair; ordrng 1 WP6610341 (module-spk) and 1 WPW10515455 (burnr-head) and 1 WPW10548355 (harns-wire)"
Chase F.
WASHER GE GTW460ASJWW
Chase F.
RANGE GE JGBS30REK2SS "Checked for 120 volts to ignitor and getting proper voltage. Ordering 1 ignitor .; ordrng 1 WB13K21 (ignitor,oven)"
Chase F.
WASHER WHIRLPOOL WTW7000DW3 "Installed new lid lock. Lid now locking with no problems, Ran unit through calibrations. Tested unit. Unit now running a complete cycle, and working by design."
Chase F.
WASHER MAYTAG MHW8200FC0
Chase F.
WASHER MAYTAG MVWB835DW1 "Received an off balance error code. Checked for weak suspension. Suspension is good. Calibrated unit, instructed cx on how much to load and how to load evenly. Also instructed cx on proper amount of soap to use and all other specifics on how to use machine. Unit is now calibrated and running a complete cycle."
Chase F.
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Chase F.
WASHER AMANA NTW4605EW0 Installed new gear case and agitator. Unit now running complete cycle and working by design.
Chase F.
WASHER WHIRLPOOL WFW75HEFW0 "F5E2, diagnosed a front load whirlpool. Received a door lock error code. Found a faulty latch, ordering part for repair; ordrng 1 WPW10443885 (door lock)"
Chase F.
RANGE - GAS JENN-AIR JGCP430WP "Upon arrival, removed and replaced the burner head. tested unit, operates good. Cx was worried about to spark coming from electrode. Instructed cx that unit is working perfectly normal and that spark is normal by design. Checked all other specs to make sure everything else is working good. Unit is working great, and by design,"
Chase F.
WASHER ROPER RTW4516FW1 Unit was stuck in pump out mode. Cleared out of pump out mode. Calibrated unit. Ran unit through automatic test cycle. Unit past all cycles with no problems. Unit is now working by design.
Chase F.
WASHER MAYTAG MVWX655DW0 "Installed new transmission and other parts, calibrated unit. Tested unit, unit now working by design, needs cap and crew for washplate to finish repair. ; ordrng 1 W10752187 (screw) and 1 W11050804 (cap)"
Chase F.
WASHER WHIRLPOOL WFW75HEFW0 "F9E1, F3E1, F8E1, F5E2, Infested with cockroaches, ate up control board and MCU."
Chase F.
REFRIGERATOR FRIGIDAIRE FFHB2750TD0 Installed new water inlet valve. All specs tested good. Unit now working by design.
Chase F.
REFRIGERATOR FRIGIDAIRE FGHI2164QF5 Found drain hose connector loose causing water to leak. Reseccured and tested for water leaks. Unit now has no leaks. And is working by design.
Cesar H.
DRYER ELECTRIC MAYTAG MVWB835DW0 Received a control for a dryer not a washer; ordrng 1 W11100602 (cntrl-elec)
Cesar H.
WASHER WHIRLPOOL WTW7000DW3 Found gear case makes a squealing sound when spinning found this to be a dry seal on drive these seals can not be lubricated after they are installed at the factory on the drives had to replace drive also was stuck to drive shaft had to install new one. Calibrated and tested unit after replacing drive and all tested good
Cesar H.
FREEZER WHIRLPOOL MTB1956GEW Replaced motor and harness all tested good
Cesar H.
RANGE WHIRLPOOL WFG361LVB2 Replaced failed parts unit tested good
Cesar H.
FREEZER WHIRLPOOL WRF535SMBM00 Found slider temp control for lower drawer was frozen causing cold air from freezer to constantly come in to the drawer cleared ice slider is now free so that temp can be controlled unit tested good
Cesar H.
WASHER GE GTW460ASJ6WW Replaced latch tested good
Cesar H.
WASHER WHIRLPOOL WTW5000DW1 Installed actuator went to calibrated unit and calibration cycle will not run will not respond. Found control problem routed for control ; ordrng 1 W11116590 (cntrl-elec)
Cesar H.
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Found fill tube to ice maker frozen over last company that worked on unit left the seal around the opening of the fill tube causing fill tube to freeze over put new foam seal and cleared ice out of line all tested good
Cesar H.
DRYER MAYTAG MGDC215EW2
Cesar H.
RANGE WHIRLPOOL KFGG500ESS2 Replaced components tested unit all checked good
Cesar H.
REFRIGERATOR WHIRLPOOL GSS30C6EYB03 Ice maker not filling with water tested unit found brown wire running thru door from ice maker to water valve ohms open. Water valve not getting voltage from ice maker do to broken wire in door. Also front display is missing segments ; ordrng 1 LW10367497 (dor-fip bl) and 1 W10418419 (UI)
Cesar H.
WASHER WHIRLPOOL WTW5000DW1 Replaced wash plate and pump all tested good
Cesar H.
WASHER MAYTAG MVWB835DW4 "Ran test on unit found lock error ran test lock failed 2 out 4 tries to lock inspected lock mechanism found lock was not straight , removed top and found lock not properly installed had to remove and reinstall lock retested unit all checked good"
Cesar H.
REFRIGERATOR WHIRLPOOL WRF560SMYW02 Found failed ice maker at one point fill tray froze over causing water to spray out in different directions. Some of that water got on the ice maker motor causing it to fail replaced ice maker ran test cycle all checked good ; used 1 4317943 (ICEMAKER) from stock
Cesar H.
REFRIGERATOR MAYTAG MFI2269VEM10 "Clogged evap drain causing water from defrost to come out in the freezer section and eventually spill. unit will require drain kit to fix problem ; ordrng 1 W10619951 (drain tube)"
Cesar H.
MICROWAVE OVEN GENERAL ELECTRIC JVM3160DF3WW Microwave no heat failed high voltage side components all relay and fuses ohm good transformer is getting power and putting out voltage to mag still no heat routed for parts ; ordrng 1 WB27X10849 (hvdiode) and 1 WB27X11211 (magnetron) and 1 WB27X11214 (h.v.capacitor)
Cesar H.
DISHWASHER FRIGIDAIRE FFBD2406NS9B Replaced failed latch tested good
Aaron B.
WASHER MAYTAG MVWC300VW1 Unit agitator upper cam assembly has stripped fins replaced the cam assembly
Cesar H.
WASHER MAYTAG MVWB725BW0 "Tested unit found tub seal has failed water has leaked on to bearings and also found suspension and hub on basket are also worn ; ordrng 1 W10247710 (washer,suspension) and 1 W10435302 (bearing)"
Aaron B.
DISHWASHER KITCHENAID KDTM354DSS4 "Unit dispenser door gasket came off replaced, and tested operating ok at this time"
Aaron B.
DISHWASHER KITCHENAID KUDE20IXWH6 "Checked unit adjusters are covered parts and labor , replaced the adjuster reinstalled upper rack operations normal at this time"
Aaron B.
REFRIGERATOR KITCHENAID KRSC500ESS01 Checked operations unit has a frozen up evaporator again unit needs new UI board control and main board because it’s not reading the thermistors correctly as a result the unit is freezing up order parts; ordrng 1 W10822646 (U I BOARD ) and 1 W11172798 (MAIN BOARD )
Aaron B.
DISHWASHER KITCHENAID KDFE104HPS0 "this is the way the unit is built and doesn’t have that feature on the machine , Check for any fault codes are any problems with the programming in the service mode unit is working as designed no codes found"
Aaron B.
REFRIGERATOR WHIRLPOOL KFIV29PCMS00 "Customer stated unit is spoiling everything really quick , tested unit found lower door gasket was not sealing up and causing init to accumulate moisture , repaired the left side gasket heated up unit started sealing correct , operations ok at this time now"
Aaron B.
RANGE WHIRLPOOL WFG320M0BS3 "Checked unit , not heating , checked oven igniter , cracked tested power none to the igniter , replaced oven igniter and main board tested unit operations works as design"
Aaron B.
RANGE WHIRLPOOL KGCU483VSS02 Replace all the parts listed spark module electrodes for the right rear burner unit works as designed now operating normal
Aaron B.
RANGE WHIRLPOOL WEG745H0FS0 removed and replaced the diffuser. Checked operation found no issues
Aaron B.
WASHER MAYTAG MVWC415EW2
Aaron B.
WASHER WHIRLPOOL WTW4855HW1 Checked operation unit is working as designed customer is using way too much soap advise the customer to use much less soap and to do the clean washer cycle with a fresh tablets operations normal tested ok
Aaron B.
REFRIGERATOR KITCHENAID KRMF706ESS01
Tyler F.
OVEN KITCHENAID KODE500ESS02 Console connector is broken off and making small contact. Ordering console in stock.; ordrng 1 W11086141 (console)
Tyler F.
WASHER WHIRLPOOL WFW9750WW01 Customer stated that the unit will not start shows f21 error code. Pump is clear. Ordering pressure switch And pump in stock.; ordrng 1 280187 (pump-water) and 1 WPW10249845 (switch-wl)
Tyler F.
DISHWASHER KITCHENAID KDTE104DSS Customer stated that the dish rack on top is falling down and lower rack is missing wheels. Ordering parts in stock.; ordrng 1 W11259785 (RAIL) and 1 W11259786 (RAIL) and 4 WPW10195417 (wheel)s and 2 WPW10546503 (adjuster)s
Tyler F.
DRYER MAYTAG MGDX655DW0 Customer stated that the start button fell in and console is cracked at switch. Ordering console and start switch in stock.; ordrng 1 WPW10557259 (panel-cntl) and 1 WPW10563095 (relay-pts)
Timothy J.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Stop missing on upper rack. Adjuster broken. Replaced adjuster . Need to return with stop.; ordrng 2 WPW10508950 (stop)s
Timothy J.
WASHER MAYTAG MVWB855DC3 "Customer states the unit makes a high pitched squeal when the unit is sensing.0-3(overload),8-6. I am unable duplicate the sound by manually turning the drum only when the motor is driving it during a sensing cycle.; ordrng 1 W10754448 (clutch) and 1 W10915700 (stator)"
Timothy J.
REFRIGERATOR WHIRLPOOL WRF767SDEM Inspected u it and found it has 2 bad LED modules. Unit needs 2 LED modules.; ordrng 2 W11205083 (LED ASSEMBLY )s
Tyler F.
WASHER MAYTAG MVWB765FW2 Customer stated that the unit will not power on. Found communication error code. Removed and replaced console and main control. Tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF560SMYW02 Customer stated that the mullion is broken. Removed and replaced mullion.
Tyler F.
WASHER WHIRLPOOL WTW4800XQ Custimer stated that unit will not turn on. Found unit in suds lock causing unit to keep draining. Custimer using too much soap. Cleared suds lock and calibrated unit. Customer to use less soap. All works good at this time.
Tyler F.
M/W OTR KITCHENAID KHMS2056SSS2 Customer stated that the unit is beeping and turning on and off. Control in the door is shorted out. Quoted customer for door replacement but door is no available at any location or manufacture. Customer paid service call.
Tyler F.
DISHWASHER MAYTAG MDB4949SDE3 Customer stated that the dishwasher is leaking out the front. Found too much soap is causing too many bubbles and leaking. Customer to switch detergent. All works good at this time.
Raymond H.
MICROWAVE KITCHENAID KMBS104ESS02 Upon arrival unit not heating. Unit just has loud buzzing noise. Needs high voltage components.; ordrng 1 W10776925 (magnetron)
Timothy J.
COOK TOP WHIRLPOOL WCG55US6HS00 Installed parts. Tested unit. Unit operating normally.
Patrick C.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Fridge door not staying shut. Fridge side door. Found the door cam plastic not in its proper working shape. Needs new cam ; ordrng 1 W11049959 (hinge-door) and 1 WP2182179 (cam-door)
Raymond H.
REFRIGERATOR WHIRLPOOL WRS342FIAM "Upon arrival lights not working. Voltage at lights. Needs upper RC and FC. Replaced lights and tested, unit functions as designed."
Raymond H.
DRYER MAYTAG MGD5500FW0 "Upon arrival no noise was heard. By the way cx described the noise it sounds like some change got stuck between the drum and bulkhead, unit functions as designed."
Raymond H.
DISHWASHER KITCHEN AID KUDE20FXXSS Upon arrival drain pump had been replaced but unit still not draining. Inspected and found rice blockage at check valve. Cleared obstruction in drain hose to garbage disposer. Tested unit. Unit functions as designed.
Randy C.
REFRIGERATOR KITCHENAID KRFC302ESS00 Removed and replaced both parts now working as deisgned.
Randy C.
OVEN KITCHEN AID KGBS276XWH0
Randy C.
WASHER MAYTAG MVWC565FW1 Found unit not powering up found power to the control board but control board was not responding. Removed and replaced control board tested unit now past customer approved at this time
Randy C.
M/W OTR KITCHENAID KHMS145KSS0
Randy C.
OVEN KITCHENAID KGRT607HBS6 Found unit was not going last 260. techline confirmed unit was on Celsius changed to Fahrenheit. Calibrated. Unit now working as designed.
Patrick C.
WASHER MAYTAG MVWX655DW1 "Upon arrival, Checked the unit out and it was stuck in the previous cycle. removed and replaced the latch. Canceled out the cycle and checked errors and none stored. Calibrated and ran auto test all ops checked good"
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Evaporator in RC is frozen over causing cooling issues and causing RC door not to be able to close. Unit will need new style evaporator cover and updated main control. Ordering parts. Customer will defrost unit prior to repair; rqstng P&A on 1 W10815735 (cover-evap) and 1 W11332011 (CNTRL ELEC)"
Patrick C.
WASHER MAYTAG MVWX655DW0 Found unit having issues with a noise while in use. Checked out and the wash plate spins freely. Spines are round on both gear case and wash plate. Needs new Jones. Removed and replaced. Calibrated and ran auto test. All ops checked good
Patrick C.
WASHER MAYTAG MVWX655DW1 "Unit not starting for the customer was in the middle of cycle and when it came to spin it drained out water and once high speed picked up it shut off no power. The plug has sufficient power. Checked control and no green indication. Noticed that the neutral side of power cord was popped out of molex not making connections. Reinstalled, tightened and secured. Tested unit. All ops checked good"
Patrick C.
RANGE WHIRLPOOL WFG231LVS0 Removed and replaced control and handle. Tested unit. All ops. Checked good
Patrick C.
WASHER WHIRLPOOL WTW8900BC "Remove and replaced bearing,p and rotor. Tested unit. All ops checked good"
Kevin M.
WASHER WHIRLPOOL WTW8500DC0 Unit making loud noise and not cleaning clothes. I found that the splines on washplate are stripped out and splines on gearcase are also stripped out. Unit needs new gearcase and washplate. Ordering parts. Allow 1 hr on return. ; rqstng P&A on 1 W10752283 (washplate) and 1 W10811956 (GEARCASE)
Patrick C.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Removed and replaced wires. Tested unit. All ops checked good
Kenneth M.
DISHWASHER MAYTAG MVWC565FW0
Kenneth M.
WASHER MAYTAG MVWC565FW1 Foun dunit making a noise due to top lid rubbing on cabinet causing a slight squeak and Tick noise. Ordering some foam seal to seal around entire washer. Between life and cabinet. Did not reschedule due to part availability ; ordrng 2 W10316529 (seal-foam)s
Jim S.
N/A N/A GR2FHMXPT00 Refrigerator temperatures fluctuate too widely. Recommend replacing cold control and adaptive defrost timer along with the venting; rqstng P&A on 1 WP2189452 (diffuser) and 1 WP2200859 (thermostat) and 1 WP2304099 (cntrl-elec)
Kevin M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer concerned with drying performance. I tested unit through diagnostic cycle to test and reset main control. All tests good. Also gave customer tips on improving dry performance.
Jim S.
WASHER WHIRLPOOL MVWB755DW0 "There is a strange noise that comes and goes when the unit is running. The video of the noise is non conclusive. The only two fault codes areF0E3. Overload conditionF2E1. Stuck user interfaceI will start with these two parts and see if will correct the problem.; rqstng P&A on 1 W10914560 (console) and 1 W11130359 (suspension)"
Kevin M.
RANGE WHIRLPOOL WFG505M0BS3 Customer stated the burner flames are too high. I adjusted flames in front burners to allow flames to be normal. Tested unit. All tests good.
Kevin M.
WASHER AMANA NTW4516FW3 Took pic of pop. Unit not responding to cycle selection or power button. I verified proper voltage to main control but control not lighting up. Failed main control. Removed and replaced main control. Tested unit. All tests good.
Jim S.
REFRIGERATOR WHIRLPOOL MRT311FFFE00 Roach infestation in and around the compressor. Customer is to clean the area before I will continue with any repairs; ordrng 1 WPW10507886 (compressor)
Kevin M.
DISHWASHER KITCHEN AID KUDS02FRSS1 Found door links and springs causing door to slam down. Unit might possibly need hinges as well but won’t know until links are in and unit is adjusted.
Kevin M.
REFRIGERATOR WHIRLPOOL KBSN608ESS01 Customer concerned with doors not being level. I removed bottom kick panel and adjusted front legs to level cabinet. Tested unit. All tests good.
Jim S.
REFRIGERATOR KITCHENAID KRFC302ESS00 Leak in the seal system. Installed a dye drier ; ordrng 1 WPW10317014 (evaporator)
Jim S.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 There are two lights that are out. The to right rear is one of them and the second is the freezer light. Not able to remove the harness to change the bulb in the freezer.
Kenneth M.
REFRIGERATOR MAYTAG MSF25D4MDM01 Installed diffuser and UI and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Foun dunit not making ice due to bad ice maker. Replaced ice maker and finally got unit cycling and found unit not filling with water. Replaced faulty water valve and tested unit. Unit is now working properly. Customer approves function at this time.
Jim S.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Frozen fill tube to ice maker; ordrng 1 241920103 (tube-water) and 1 243297607 (ICE MAKER)
Kenneth M.
OVEN WHIRLPOOL WOS51EC0AB02 Found unit DOA. Found bad thermal fuse. Replaced thermal fuse with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.