Local Reviews
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Cesar H.
DRYER - GAS WHIRLPOOL MGDB955FC0 Ignitor comes on radiant heat sensor pics up heat and power is sent to coils on gas valve. Valve failed to open after 4 cycles when coils have power replaced coils on valve unit tested good
Andy H.
WASHER WHIRLPOOL WTW8500DC0 "Not power, replaced main control and panel tested unit working properly"
Andy H.
WASHER MAYTAG MVWC565FW1 "Not washing, found that shifter was bad replaced shifter and tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRF532SMHW00 Leaks water from valve factory water line going valve and icemaker fill tube was not pushed in all the way. reinstalled line and tested unit working properly. No leaks
Alejandro C.
REFRIGERATOR KITCHEN AID KSF26C4XYY03 "Found unit leaking water, replace tubes water unit work normal"
Alejandro C.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Found the unit refrigerator side part freezing,replace diffuser and thermistor unit work normal"
Tyler F.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer stated that the ice maker is not working. Removed and replaced ice maker. Cycle tested all works good at this time. Customer said that the company she bought it from sent there guys out twice to fix it before us. The last guy broke the brackets that hold the rear of the ice maker and the brackets for the valve and reservoir on the right side. Customer is going to bring it up with the company she bought it at.
Tyler F.
DISHWASHER WHIRLPOOL WDF330PAHS0 Customer stated that the unit is not starting. Found strike is bent and not engaging the door latch. Fixed strike and calibrated the unit. All works good at this time.
Tyler F.
WASHER MAYTAG MVWX655DW1 Customer stated that mid cycle unit will sometimes shut off. David and sons was out and he recalibrated but customer says it is still doing it. No error codes are present. Removed and replaced main control tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Unit is now working
Tyler F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer stated that there is water in the bottom of the fridge and the harness cover for the deli drawer came off. Fixed cover and don’t see signs of water leak. Fixed freezer drawer and tested all works good at this time.
Timothy J.
DRYER MAYTAG MEDC465HW0 Wet lint inside the unit. No lint on the lint trap. Ran unit and opened the lint trap and air and lint blew out of the lint bay. Documented with WPTP
Timothy J.
WASHER WHIRLPOOL WFW6620HC0
Randy C.
REFRIGERATOR MAYTAG MRT118FFFM01 Inspected unit. Found leak coming from a break in the drier line. Removed and replaced compressor. Removed and replaced drier with dye drier. Put in vacuum. Charged unit with 3.7 oz of refrigerant. Unit now working as designed. No leaks. Advised to wait 24 hours for proper cooling. Cc approves. Job complete.
Randy C.
REFIRGERATOR WHIRLPOOL WRF535SWHZ02 Foun dlights off. Found iced over. Found light bulb not turning on removed ice and removed bulb now working as designed. Unit now sealing properly. Ice block was not allowing to shut. Cx aware to check drawers don’t block door from closing properly cx approves job complete
Randy C.
REFRIGERATOR JENN-AIR JFFCC72EFS00 Removed door and shelves. Defrosted unit evap. Iced up. Removed and replaced evap cover kit. Now working as designed put back together cx approves job complete
Randy C.
DISHWASHER WHIRLPOOL WDP350PAAW6 Found unit not washing properly. Found bad wash motor removed and replaced wash motor assembly. Now worki;g as designed cx approves job.
Patrick C.
DRYER MAYTAG MGDC465HW0 Removed and replaced power cord. Tested unit. All ops checked good
Patrick C.
KITCHEN WHIRLPOOL WDF330PAHB2 Found the unit not completing cycle. Checked error codes found latch error. The strike not making good contact with the latch. Adjusted the strike and tested unit. All ops checked good
Michael M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed and replaced harness wire due to cut wiring harness W11170612Had to remove upper doors to release tabs on harness. Also replaced ice maker assembly due to not harvesting.Rebooted unit and deli control now powers on as designed. Ice maker harvested and filled. Advised cx wait 24 hours for operating temps and ice production. Job complete
Michael M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cx states intermittently will not finish wash cycle 5-1 Door switch stuck open fault Cleared faults and ran rapid advance test. Unit now fills, rinses, heats and drains as designed. Adoor is not latching all the way. Removed and reinstalled door latch into correct position. Door now opens and closes and latches as designed.now ops as designed job complete"
Michael M.
KITCHEN WHIRLPOOL KVWB606DBS Removed and replacedW10716813Retested operations and fans now operate as designed.Job complete
Lance V.
OVEN WHIRLPOOL KODE500ESS03 "Fixed-replaced 2 control boards, tested ok. Unit is now fully functional, lights are all working as designed and not flickering."
Tyler F.
WASHER WHIRLPOOL LSQ9564JQ0 Customer stated that the unit overflowed. Ordering pressure switch in stock. Whirlpool is covering labor customer is paying for the part. Customer also said that the timer is skipping the rinse cycle. Tested and found timer is skipping the rinse cycle. Customer recently had timer replaced by M and W need to replace timer.; ordrng 1 W10337780 (level switch kit)
Lance V.
WASHER MAYTAG MVWB855DC2 "Fixed-replaced gearcase, rotor. Calibration passed. Auto test passed. No leaks. Unit working as designed, all ops completed"
Tyler F.
MICROWAVE WHIRLPOOL AMV2307PFW2 Customer stated that the light is not shutting off. Ordering control board in stock.; ordrng 1 W10849846 (cntrl-elec)
Lance V.
FREEZER WHIRLPOOL WRF993FIFM00 "Fixed-found ice buildup in top ice maker and removed. Also adjusted front panel, wiring was bound up with water dispenser pad causing it to stick.All sounds normal, unit temps checked ok, reset unit and is working as designed. Did not see any ice buildup in fridge or freezer evaporator area."
Kevin M.
WASHER MAYTAG MVWB835DW3 Unit not filling and giving error code LF. Found voltage to fill valve but fill valve not responding. Removed and replaced fill valve. Tested unit. All tests good.
Tyler F.
REFRIGERATOR KITCHENAID KRFF302ESS01 Customer stated that the right door gasket is starting to tear. Ordering gasket in stock.; ordrng 1 W10830283 (gasket-fip)
Kevin M.
WASHER WHIRLPOOL WFW85HEFC1 Unit making noise during spin cycle. I found that the door boot had popped off the front tub and was catching on clothes during spin cycle. I corrected door boot to front tub. Tested unit through diagnostic. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer concerned with missing a shelf on the right side door. I looked model up and unit only comes with 3 gallon sized bins on right side door. Instructed customer that due to model the gallon sized bin can’t be installed on bottom adjustment on door due to style crispers on this model. All tests good and everything that was supposed to come came. All tests good.
Tyler F.
DISHWASHER WHIRLPOOL KUDD03DTSS10 Customer stated that the lower drawer is not washing and making a noise. Found the wash pump is seized. Ordering pump not in stock.; rqstng P&A on 2 WP616099 (clamp)s and 1 WP99003730 (wash pump)
Tyler F.
WASHER MAYTAG MVWX655DW1 Wash plate will not come off ordering gear case and wash plate. ; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase)
Kenneth M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer experience no power up. Found unit not getting a full 1120 volts. Informed customer give an electrician a call. And if 120 volts is supplied to dishwasher and unit is still not turning to on to give call back. Customer approves functions.
Kenneth M.
DRYER AMANA NED4655EW1 Found unit it’s a bad thermal cutoff not allowing dryer to dry. Replaced high limit and tested unit. Unit is working properly fixed kink in venting.
Kenneth M.
DISHWASHER MAYTAG MEDC465HW0 Found unit not turning on due to poor power going to unit. Unit is not getting voltage. Informed customer to get an electrician out after checking there breaker box. Customer approves
Tyler F.
RESIDENTIAL REFR WHIRLPOOL WRF736SDAM14 Customer stated that the ice maker stopped working. Ordering ice maker needs to be transferred.; ordrng 1 W11294907 (icemaker)
Tom R.
REFRIGERATOR FRIGIDAIRE LFTR2032TF1 "Upon arrival, Evap Fan not functional. Rotated fan with finger, fan operational, getting 121VAC to Fan, contacting Techline.Electrolux Techline - Walked tech through voltage checks to Evap Fan, found no errors with power supply, Techline instructed tech to order a different Evap Fan Motor, order 242077705.Evap Fan - (242077705)Customer requires first or last call but would prefer last call.; ordrng 1 242077705 (MOTOR)"
Jose H.
WASHER MAYTAG MHW3505FW1 Installed pump check for leaks ran test complete call; used 1 WPW10605427 (PUMP-WATER) from stock
Tom R.
DRYER GE GFD45GSSM0WW "Unit making scraping noise and vibration, visual inspection shows support plate for Dryer out of place, attempted to realign, no change. Vibration noise coming from Blower Wheel. Order Blower Wheel and Drum Support.Blower Wheel - (WE16X20393)Gas Diffuser - (WE14X21174)Part numbers from Sears, reschedule customer on part and time availability.; ordrng 1 WE14X21174 (Gas Diffuser) and 1 WE16X20393 (blower wheel ctr)"
Tom R.
ICEMAKER KITCHENAID KUIS18NNJS7
Jose H.
DRIYER MAYTAG MGDC465HW0 Installed cut off sensor check flame complete call ; used 1 W11050897 (CUTOFF-TML) from stock
Timothy J.
WASHER MAYTAG MVWX655DW1 Checked faults 0-5. Unit has a bad hub assembly. Unit needs this part replaced.; ordrng 1 W10528947 (drive hub kit)
Timothy J.
REFRIGERATOR FRIGIDAIRE FGHF2366PF
Jose H.
WASHER WHIRLPOOL WFW5620HW0 Installed dispenser check soap flow complete call
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Installed evap ordered control just in case I didn’t use that part unit is working to spec
Jonathan C.
DRYER FRIGIDAIRE GLER341AS2 Installed seal tested working to spec
Jonathan C.
REFRIGERATOR FRIGIDAIRE FFHT1814TW0 Found drain on control box cracked replaced tested working to spec
Jonathan C.
DRYER MAYTAG MEDX655DW1 Found timer bad replaced tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Found start dev bad replaced tested working to spec didn’t have door issues it was cooling issues ; used 1 WPW10448874 (START-DEV) from stock
Patrick C.
DRYER WHIRLPOOL MGDB800VQ0 Installed grill and it broke while installing. Need to reorder ; ordrng 1 W11117302 (grill-out)
Patrick C.
RANGE WHIRLPOOL WFG320M0BS3 Outer glass stainless is separated and customer doesn’t want to break the glass. I barely touched and it broke. Needs new glass door ; ordrng 1 W11176456 (glass-door)
Jonathan C.
DRYER MAYTAG MEDB835DW4 Found out side vent closed open tested working to spec
Joe M.
WASHER MAYTAG MHW5630HC0 Units control will not advance cycles to drain and spin. After replacing electronic control unit began to function as designed.; used 1 W11322901 (ELECTRONIC CONTROL ) from stock
Joe M.
WASHER MAYTAG MVWC565FW1 Unit is not draining all the way due to a faulty water pump not pumping out water. After replacing water pump unit began to function as designed.; used 1 W10876600 (PUMP-WATER) from stock
Patrick C.
STOVE WHIRLPOOL WFG540H0ES0 Found intermittent ops on front burners. Takes multiple tries to light. Starts to smell gas. Needs burner cap style changed. Flatter style allows better spark and ignition ; ordrng 1 W10881749 (cap-burner)
Joe M.
RANGE MAYTAG MER6600FW2 Unit is set to Celsius causing user to believe there is a problem. After resetting unit to Fahrenheit unit began to function as designed.
Patrick C.
DISHWASHER WHIRLPOOL KDTM404ESS3 Need to orde the right motor ; ordrng 1 W10861526 (pump&motor)
Joe M.
DRYER WHIRLPOOL WED4815EW1 Unit was missing door handle. Replaced door handle and unit began to function as designed.
Michael M.
REFRIGERATOR KITCHEN AID KRMF706ESS01
Joe M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Units hinge is bent crooked causing door to be hard to shut. After bending Hindus back unit began to function as designed.
Joe M.
DISHWASHER WHIRLPOOL WDT710PAHW0 Units door falls when door is opened because bushing for hinder is missing. After replacing bushing unit began to function as designed.
Joe M.
DRYER WHIRLPOOL WGD4815EW2 Unit will not heat. On inspection found unit will not heat due to a faulty pair of coils. After replacing coils unit began to function as designed.; used 1 WPW10328463 (COIL-VALVE) from stock
Joe M.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Seal has fold in it. Removed seal and expanded unit with heat and unit began to function as designed.
Michael M.
KITCHEN WHIRLPOOL KVWB606DBS New issue. Rear light housing is warped and not sitting flush.Needs rear light WPW10638164 and light W11109591; ordrng 1 W11109591 (light) and 1 WPW10638164 (bulb-light)
Jesus C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed bin and plate. Uninstalled new plate and assembled. Removed front panel trim and door ice. Installed new door ice and assembled unit. Removed any ice underneath bin before placing back. Unit is working as design.
Jesus C.
WASHER WHIRLPOOL WTW4616FW2 Customer states that unit is not sensing water. Checked unit and no error codes per service pointer W11367903 checked pressure done. Ran unit on normal cycle and unit filled to the top with water not sensing. Removed UI panel and replace control board. Assembled unit and calibrated. Rams auto test and passed. Unit is now working as design.
Lance V.
REFRIGERATOR KITCHENAID KBFS25ECMS00 "Needs work -multiple issues-120v to ice maker ok but unable to activate water valve or complete a cycle. Also, found both left and right fridge door seals ripped/torn allowing warm air to enter, need to order these parts.; ordrng 2 W10830162 (gasket-fip)s and 1 W10884390 (icemaker) and 1 WPW10420083 (valve)"
Jesus C.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Customer states that unit is making a grinding noise. Checked unit and found the diffuser making noise. Removed cover and uninstalled diffuser. Installed new diffuser and tested. Unit is now working as design.
Jesus C.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Pulled unit out and removed compartment cover. Removed any refrigerant left on the system, which didn’t have any. Removed compressor and filter dryer. Installed new filter dryer and compressor. Pulled a vacuum and recharged unit. Assembled unit and waited to start cooling. Unit is working as design."
Kevin M.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Unit not cooling. I found no Freon in system. Compressor is locked up from running with no Freon. Unit needs new compressor to try and troubleshoot where leak is. Ordering part. Allow 3.5 hours on return. Recall on JH. ; rqstng P&A on 1 W10903340 (compressor)
James G.
DRYER AMANA NED4700YQ1 Hi limit open Replaced hi limit Advised customer unit is vented very poorly and length is very excessive
James G.
WASHER MAYTAG MVWP575GW0 Basket speed fault Replaced actuator Tested ok
James G.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Upon arrival unit was not plugged in, plugged unit in all fans running and discharge heat is good.Unit operating as designed during visit"
James G.
DRYER MAYTAG MGDC465HW0 "Unit was at Rent-A-Center. Plugged unit in and tested, motor running and unit goes thru ignition cycle. Tested ok"
Jose H.
REFRIGERATOR JENN-AIR JF36NXFXDE01 Ice maker not cycling needs replacement reschedule call for parts ; ordrng 1 W11084540 (icemaker)
James G.
REFRIGERATOR FRIGIDAIRE FFTR1022QW Sealed system issue Auto replacement per tech line File 82843709Left voice mail for customer advising could take up to 48 hours for manufacture to contact her regarding replacement unit.
James G.
WASHER WHIRLPOOL WTW5000DW0 Unit not shifting and wouldn’t calibrate.Replaced shifter and retested Tested ok
Jose H.
REFRIGERATOR WHIRLPOOL WRT318FZDM Found bad thermistor causing compressor to turn off ; ordrng 1 WPW10383615 (thermistor)
James G.
DRYER MAYTAG MGDB835DW4 "Initially unit had no neutral on igniter, checked all connections when neutral mysteriously returned. Reassembled unit and retested Tested ok"
Jose H.
REFRIGERATOR WHIRLPOOL KSSC48QMS03 Customer will pay the remainder when we get back ; ordrng 1 W10822635 (motor) and 1 WP2180224 (guide-ice)
Irvin F.
DRYER WHIRLPOOL WED4815EW1 "Cx says the clothes are wet and cold after cycle. Checked the dryer for heat none, found failed thermostat. Installed replacement thermo. Test dryer for heat, passed. Unit heats all ops normal. DONE."
James G.
REFRIGERATOR KITCHEN AID KBSD618ESS01 Replaced top led in freezer Tested ok
Jose H.
DRYER WHIRLPOOL WGD92HEFC1 Needs grill flapper broken ; ordrng 1 W10906551 (moisture sensor kit)
Jose H.
REFRIGERATOR KITCHENAID KBSD602ESS01 Ice maker not cycling again needs to be re order; ordrng 1 W11126009 (icemaker)
Irvin F.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 No power on arrival. Installed all parts. Paowered unit on. Cycled on and running. Cold air moving. All ops jormal.
Irvin F.
DRIYER MAYTAG AED4675YQ1 Cx says dryer is dead. Confirmed issue. Checked power to the dryer all points correct. Found blown thermal fuse. Replaced fuse ran dryer 5minutes. Dryer cycled heat on and heats all ops normal.
Jose H.
REFRIGERATOR KITCHENAID KBFN406ESS01 Needs mullin does not want to close ; ordrng 1 W10732107 (rail-mulln)
Irvin F.
WASHER WHIRLPOOL WTW7300DW0 Installed replacement slider ran test 51. All ops and sound normal.
Irvin F.
MICROWAVE WHIRLPOOL WMH31017FS0 "Intermittent issue with control. Cx said microwave came on by itself. Checked the units components, all check good ran unit x3 no issue. Talking to cx they say it happens in and off. Replaced control. Polarized of the outlet to be done by electriction. DONE."
Irvin F.
DRYER MAYTAG MEDC465HW0 Cx says the dryer is not heating. Found the unit has a weak breaker. Reset test the dryer. Unit is working heating. CX INSTRUCT GET ELECTRICTIAN.
David M.
RANGE FRIGIDAIRE FFEF3003NWC Replaced both small burner infinite switch. All burners are working properly
Jonathan C.
FREEZER WHIRLPOOL WRX735SDBM00 Found ball of ice where the lines come in to evap needs compressor and evap; ordrng 1 W10507884 (compressor) and 1 WPW10313899 (evaporator)
Cruz B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Fixed for FTC- found unit not making ice, found ice bin to be empty, jumped T& H it did not cycle, removed bad one and installed new part (ice maker), water filled mold, ice maker cycled, instructed cx how to change setting at UI, cooling and temp ok, ck ok repair, send cx a survey please thanks."
Chase F.
WASHER FRIGIDAIRE EFLS617STT0 Installed new parts. Tested unit. All specs now testing normal. Unit now working by design. Job complete.
Chase F.
WASHER MAYTAG MVWB835DW2 "Installed new console. Unit now getting power. Tested unit, unit ran through all cycles with no problems. Unit now working by design. Job complete."
Chase F.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Installed new part. Unit now working by design. All functions now testing normal. Informed cx they need to get water line fixed and a new water filter. Job complete.
Chase F.
DRYER WHIRLPOOL WED5300VW0 "Diagnosed a whirlpool dryer not producing any heat. Received 220 volts to heating element. Replaced heating element, unit now heating with no problems. Unit working by design. Job complete."
Chase F.
WASHER KITCHENAID KHWS01PWH0
Jesus C.
WASHER WHIRLPOOL WET4027HW0 Customer states that unit is not working. Checked unit and replaced capacitor. Also found on of the cables for the capacitor broken. Need to replace the harness. Ordering part. F7-E6. Motor fault; ordrng 1 W11028053 (harns-wire)
James M.
RANGE GE JGBS66DEK3WW Unit not clicking or infighting on front left burner. All other burners ignight and function as intended. Spark good on front left. Ordering new harness switches. Will return 8-8 to install. ; ordrng 1 WB18X31213 (harness switches)
James M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ Found unit with noise from damper control. Ordering new control. Will return 8-9 to install. ; ordrng 1 WPW10479155 (control)
James M.
WASHER WHIRLPOOL MVWB765FW3 Found unit with stuck open valve. U it constantly allowing water in via hot side. Ordering new housing and valve. Will return 8-8 to install. ; ordrng 1 W11172234 (housing)
Andy H.
REFRIGERATOR WHIRLPOOL KRFF507EWH00 "Not cooling evap iced up, defrosted evap and reinstalled thermistor with tape and zip tie tested unit working properly"
Andy H.
DISHWASHER KITCHENAID KDTE704DSS0 "Leaks, replaced gasket and tested unit working properly."
Andy H.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "No ice , replaced icemaker tested unit working properly"
Alejandro C.
REFRIGERATOR KITCHENAID KRFF305EWH00 "Found the unit compressor running normal check condenser and evaporator fan motors running normal,replace control unit work normal"
Alejandro C.
REFRIGERATOR FRIGIDAIRE LFSS2312TE0 "Found unit refrigerator made noise check evaporator and condenser fan motors running normal,replace compressor dryer and charge refrigerant unit work normal"
James G.
REFIRGERATOR FRIGIDAIRE LGHX2636TF5 Auger drive yoke stripped won’t come off motor shaft ; ordrng 1 241829001 (bar-drive) and 1 242303501 (housing) and 1 242303601 (housing) and 1 242305201 (housing cover)
Aaron B.
REFRIGERATOR KITCHENAID KRFF302ESS01 Unit freezer door handle was loose tightened down tested door operating ok now ops normal at this time
Aaron B.
WASHER WHIRLPOOL WTW5000DW0 Checked operations found the drain pump is seized up and controls continuously thinking replace the main control board and drain pump assembly unit is working as designed now
Aaron B.
DISHWASHER WHIRLPOOL WDF330PAHW2 Soap dispenser assembly was busted replaced with the one that customer provided manufacture sent direct to them installed tested operation unit is working as designed now
Aaron B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Replaced the ice maker unit filled up will make ice nor replaced the valve , control , tested ok now at this time"
Aaron B.
DRYER MAYTAG MGDX655DW2 "Checked operations the rattling noises was change in the base of the unit , venting is poor at best , Customer is going to improve the airflow with shortening up the painting and making sure everything is straight operating normal did advise customer small loads need to be used on time dry because the sensor tried might not be hitting the sensor on a regular basis to accurately sense how dry the load is other than that ops normal at this time"
David M.
REFRIGERATOR FRIGIDAIRE FFHS2311LBSA The lever on im doesn’t stop im from making ice and the fill tube doesn’t go all the way im cup ; ordrng 1 241796405 and 1 241798231 (TUBE-WATER FILL)
David M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 E5 error 7725535821 Ed Tested Im with whirlpool thermistor I’m im not reading or im is broke. Need im ; ordrng 1 W11294907 (icemaker)
David M.
REFRIGERATOR FRIGIDAIRE FFHB2740PE4A One gasket on right wouldn’t stay in need another gasket; ordrng 1 241778303 (gasket-refr door) and 1 5300168328 (tape) and 1 5300185406 (epoxy-patch)
Cruz B.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Needs more work- unit has a defrost issue in FC, evap cover frozen over with hard ice causing poor cooling, found motor fan not working, ice maker is making ice, ordering part for unit. Unit is from RAC. ; ordrng 1 WPW10464673 (MOTOR FAN. ) and 1 WPW10487766 (HARNESS WIRE)"
Cruz B.
WASHER MAYTAG MVWB855DC1 "Needs more work- cx states unit is not spinning water out of clothes, clothes are still wet, Cx said unit is draining properly as well, ck for unit codes found none, ran diagnostic testing it tested ok, cx said they have to use the spin cycles twice, ordering parts for unit. ; ordrng 1 W10876600 (PUMP DRAIN) and 1 W10916649 (CNTRL ELEC)"
Cruz B.
OVEN WHIRLPOOL WOS51ES4EW00 "Needs more work- cx states unit will not power on, cx states thermal fuse has been replaced recently by a different service company, cx had to leave tech could diagnose unit. Ordering parts for unit. ; ordrng 1 W10704698 (PANEL WHITE) and 1 W10803994 (CNTRL ELEC) and 1 W11025102 (FUSE THERMAL ) and 1 WPW10176670 (BLOWER FAN. )"
Andy H.
REFRIGERATOR KITCHEN AID KFIS29PBMS03 Thermistor needs to be replaced ; ordrng 1 WPW10277799 (harns-wire)
Aaron B.
DRYER WHIRLPOOL MGD6630HW0 Unit is reading the outlet thermistor as being bad needs the outlet thermistor and main board order parts ; ordrng 1 W10623852 (thermistor) and 1 W11350218 (MAIN BOARD )
Aaron B.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Customer has a very loud running dampener every time it opens and closes dampener is noisy order part; ordrng 1 W11164593 (DAMPENER )
William L.
FREEZER WHIRLPOOL WZF34X16DW04 "Unit not defrosting, Ran diagnostics on unit , found no errors, defrost heater functional, replaced & relocated defrost thermistor, unit cooling at this time., ordered control for unit.; ordrng 1 W11253128 (contrl-box)"
William L.
DRYER MAYTAG MED6630HW0 "Found breakers tripped, Reset breaker check power to unit, instructed cx to replace breakers to dryer. Circuit must be dedicated to dryer."
Tyler F.
FREEZER WHIRLPOOL WRF997SDDM00 Customer stated that the display on the deli drawer went out again. Recall on CH ordering deli display send CH back.; ordrng 1 WPW10732686 (cover)
William L.
DISHWASHER WHIRLPOOL WDT730PAHW0 "Ran diagnostics cycle, cx using 6x soap, unit over suding ,removed door outer liner found dried soap along bottom of of tub area. Unit over suding with no soap added to unit, Instructed cx to run unit without soap to clear soap out of unit. Unit operating as designed."
William L.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced HV main control, UI panel, checked unit functions, found no PO message., unit operating as designed"
William L.
WASHER MAYTAG MVWB835DW2 "F9E1, F8E6, Found no drain pump function, removed water from unit, replaced drain pump, ran calibration, ran self diadnostics, unit operating as designed."
William L.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 "Defrosted evap cover, Disassembled evap cover, added zip tie to evap thermistor, Replaced drip pan & UI panel, reassemabled unit parts & panels, set temps, unit cooling at this time."
Tyler F.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Customer stated that the unit is still leaking ordering the ice maker in stock.; ordrng 1 WPW10300024 (icemaker)
Tyler F.
WASHER MAYTAG MVWX655DW1 Customer stated that washer is stopping mid cycle. Checked unit for error codes. Found error code for stuck key and no fill long fill. Calibrated unit and tested found basket is not balanced ordering basket.; ordrng 1 W10752719 (basket)
William L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Adjusted leveling, Instructed cx on all dispenser functions, unit operating as designed."
William L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cleaned out drain hose, removed knocked out from garage disposal, ran diagnostics cycle, unit operating as designed."
Tyler F.
REFRIGERATOR WHIRLPOOL ED5GVEXVD05 Customer said frost is still present in the ice bin but looks like frost was never cleaned up after repair. Customer to clean up frost on door and ice bin. All works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer stated that the evaporator is frozen over. Ordering thermistor harness in stock.; ordrng 1 W11087438 (motor-evap)
Tyler F.
KITCHEN WHIRLPOOL WFG320M0BS3 "Customer stated that the oven will not work it’s says locked. Found control,panel is locked. Instructed customer on how to turn on and off the control lock function. Tested all works good at this time."
Tyler F.
DRYER MAYTAG MGDB765FW0 Customer stated that the dryer is shutting off to early before the clothes are dry on a sensor cycle. Customer said that the time dry works fine. Changed the dryness level in the programming to be 20% more. Cycle tested all works good at this time.
Tyler F.
KITCHEN KITCHENAID KUDS30IVBL4 Customer stated that the unit leaks when running. Found leak is coming from seal on dispenser. Ordering dispenser in stock. Customer would like morning.; ordrng 1 WPW10199696 (dispenser)
Tyler F.
WASHER WHIRLPOOL WFW5620HW0 Customer stated that the power button is the only button that works. Found that the cycles buttons are not responding. Ordering console not in stock.; ordrng 1 W11319991 (cntrl-elec)
Tyler F.
WASHER MAYTAG MVWB765FC3 Customer stated that the spin speed light will only light up on 3 of 5 selections. Showed customer than certain cycles allow certain spins speeds. Found error code for locked rotor. Found loose rotor. Fixed and calibrated all works good at this time.
Tyler F.
M/W OTR WHIRLPOOL WMH32519HZ1 Customer stated that the display is not working and also found the interlocks are sticking. Ordering control and interlocks not in stock.; ordrng 1 W11244494 (interlock) and 1 W11342846 (ELEC CNTRL)
Tyler F.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Customer stated that the ice maker will not fill. Removed and replaced up and fill tube heater and user interface. Tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWX655DW1 Customer stated that the unit is not using enough water. Cycle tested unit and instructed customer on how the unit works. All works good at this time.
Tyler F.
WASHER WHIRLPOOL WFW5620HW0 Customer stated that the unit is getting stuck in the cycle. Found long fill error code. Found drain hose too far into the drain causing siphoning. Fixed and tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KRMF706EBS01 Customer stated that the rails are rough on the freezer door and the closers are not working on fridge doors. Ordering rails and closers. Send RO his area.; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket) and 1 W11163783 (closer) and 1 W11188796 (closer)
Tyler F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer stated that the unit is not cooling in the refer. Found frozen evaporator. Removed and replaced fan motor harness and silicone the cover in place. Tested all works good at this time.
Tyler F.
SXS 25' WHIRLPOOL WRS325SDHW00 Customer stated that the refer compartment is not cooling. Found evaporator fan motor is not working. Ordering fan motor in stock.; ordrng 1 WP2315549 (evap fan motor)
Tom R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed Door Hinges and Freezer Bin, still having issues with Mullion. On return visit noticed a delay in all the Door Switches, tested in diagnostics, delayed response from all switches, order Main Control Board and LED Supply Board.Mullion - (W11025614)Control Board - (W10843055)LED Supply Board - (W10830288); ordrng 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11025614 (rail-mulln)"
Tom R.
RANGE WHIRLPOOL WEG515S0FS2 "Power not extending beyond Control Board, power supply from wall good. Order Power Cord and Control Board.Power Cord - (W11023766)Control Board - (W11310915); ordrng 1 W11023766 (cord-power) and 1 W11310915 (CNTRL-ELEC)"
Tyler F.
LAUNDRY MAYTAG MVWB765FW3 Customer stated that the unit is not filling up with water. Found error code for temp fault. Removed and replaced valve tested all works good at this time.
Tom R.
FREEZER WHIRLPOOL KRFC300ESS01 "Found large amounts of frost build up in FC, ice build up in Crisper Drawer, Water Tank randomly freezing. Found FC Door not aligned, gap in gasket on left side, checked for debris, no blockage. Attempted to realign door after deice, no change. Order left and right Rail Assemblies. Customer not at location, reschedule on part and time availability.Slide - (WP13055901) X 2Left Adapter - (WPW10284692)Right Adapter - (WPW10284693); ordrng 2 WP13055901 (slide)s and 1 WPW10284692 (bracket) and 1 WPW10284693 (bracket)"
Tom R.
DISHWASHER FRIGIDAIRE FBD2400KW12B "Found Door Latch not lining up with Strike, attempted to reposition unit and door, no change. Order Latch and Strike. Reschedule customer on part and time availability.Latch - (5304517279)Strike - (154662601); ordrng 1 154662601 (strike, door) and 1 5304517279 (LATCH ASSEMBLY)"
Tyler F.
RANGE WHIRLPOOL WFG550S0HZ1 Customer stated that the right front burner is not igniting. Found gas pressure too high. Fixed and tested all works good at this time.
Tom R.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "Found LED Module not functioning, checked socket, voltage good, Door Switch functional, order LED Module.LED Module - (5304511738); ordrng 1 5304511738 (LED MODULE)"
Tyler F.
DISHWASHER WHIRLPOOL MDBH979AWS2 Customer stated that the console light is burned out for the the clean light. Removed and replaced console tested all works good at this time.
Tom R.
DISHWASHER BOSCH SHE89PW75N
Tyler F.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Customer stated that the refer has condensation on the roof. Found customer has a swamp cooler in the house. Set temps to colder in the refer and explained how the swamp cooler adds moisture to the air. All works good at this time.
Tom R.
RANGE FRIGIDAIRE LFEW3026TFC "Found unit not heating on bake or broil, User Interface functional, continuity of heating elements good, order Thermostat and Control Board.Thermostat - (318578506)Control Board - (5304514065); ordrng 1 318578506 (thermostat) and 1 5304514065 (CONTROLLER)"
Tom R.
DRYER WHIRLPOOL WGD5620HW0 "Entered diagnostics, found error code F3E3, went through step by step procedure of checking Inlet Thermistor. Resistance, good. Wire Harness to ground, negative, no continuity to ground. Ignition confirmed, unit igniting correctly. Component failure, order Control Board. Order High Limit Thermostat, Exhaust Thermistor, will return with Thermal Cutoff. Part Out of Stock, reschedule customer on part and time availability.Control Board - (W11368835)High Limit Thermostat - (WP3391912)Exhaust Thermistor - (WP8577274); ordrng 1 W11368835 (CNTRL-ELEC) and 1 WP3391912 (thrmst-fix) and 1 WP8577274 (thermistor)"
Timothy J.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Checked temps. Found the FC temp at 1f and the RC temp at 39f. Checked IM thermistor and found it claims the temp is too high for harvest. Unit passes harvest and fill tests. Unit needs a new IM.; rqstng P&A on 1 W10873791 (icemaker)
Timothy J.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Customer states the unit sometimes warms up in the freezer and fridge. Unit has a full frost pattern all fans are running. The mullion is very hot. Ordering a condenser fan motor.; ordrng 1 W10854034 (motor-cond)
Timothy J.
REFRIGERATOR FRIGIDAIRE FFTR2021TS Evaporator fan not running. Evaporator fan has 129vac to it. Unit needs a new evaporator fan motor.; rqstng P&A on 1 242077705 (MOTOR)
Timothy J.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed condenser motor. Checked for proper operation. Unit operating as designed. No leaks noted.
Timothy J.
REFRIGERATOR FRIGIDAIRE FFFU14F2QW Inspected unit and found the gasket had come out from between the door and liner. Loosened screws and reset gasket. Went around entire gasket and tightened fasteners with a hand driver. All screws had at least a half turn more they could have been set in. Pulled on gasket to checks security. Cleaned up frost and condensation. Unit operating as designed.
Timothy J.
REFIRGERATOR KITCHEN AID KBSD602ESS Removed old doorskin. Replaced with new doorskin. Adjusted door height to match.
Timothy J.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Customer states the unit stopped making ice then the stopped cooling. Checked unit and found it was not defrosting. Checked heater and bimetal. Both are good. Control not providing 120vac to the defrost CKt. The bimetal is open according to the control though it checks ok with my meter. Unit needs a new control.; rqstng P&A on 1 W11089236 (cntrl-elec)
Timothy J.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer states the water features stopped working. Checked dispenser and found no flow. Removed filter and flow was restored. Unit is only about 2 months old. Customer states the last unit they had did not have this issue. Advised customer to contact WP about this to see what they could do. Instructed customer to purge the line to the unit into a bucket and note details of the water condition. Then to run water through the unit after purging. After this install the new filter and purge that with 1-2 gallons of water.
Timothy J.
WASHER AMANA NTW4516FW3 Inspected unit and found an 8-1 code. Ran a service test and found no cold water entering the unit. I do not hear the valve either. Checked valve to see if it was getting power and found the cold water valve disconnected. Reset and tested. Unit operating as designed.
Timothy J.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Replaced light. Tested unit. Unit checks ok.
Timothy J.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Unplugged unit. ReplacedUI. Plugged in unit. Customer to monitor the unit and report if needed.
Timothy J.
REFRIGERATOR FRIGIDAIRE LFHD2251TF5 Installed parts. Tested unit. Unit operating as designed.
Timothy J.
DISHWASHER WHIRLPOOL WDF130PAHS0 Installed PRE ID. Tested unit. Unit operating as designed. No leaks noted.
Timothy J.
WASHER MAYTAG MVWC565FW1 Checked for faults 5-2. Checked lock manually and it failed. Unit needs a new latch.
Steven W.
WASHER MAYTAG MVWB765FW1 "Replaced gear case, inlet valve, & screw. Ran diagnostics. Had f0e3. Cleared error codes. Fills, agitates, drains, rinses, & spins properly. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Replaced dispenser pad assembly. Ice and water dispensers are working properly at this time. Unit is cooling properly at this time. Complete.
Steven W.
REFRIGERATOR/TOP WHIRLPOOL WRT111SFDM04 "Installed spacer washers on FC door hinge. FC, RC doors are opening/ closing properly. Unit is cooling properly at this time. Complete."
Steven W.
DISHWASHER KITCHENAID KDFE104DSS4 "Replaced pump & motor assembly. Fills, washes, drains, rinses,& dries properly. No air gap in drain line. ( not to plumbing code, health hazard.)Advised customer to call plumber. Complete."
Steven W.
WASHER MAYTAG MVWC565FW1 "Ran diagnostics. No error codes. Ran calibration, auto test cycle. Fills, agitates, drains, rinses,& spins properly. Advised customer to use 1 rinse with softener setting for deep rinse, use bulky/ sheets, heavy duty , or power wash and deep water wash for more water in wash cycle. Drain hose is ok. Complete."
Steven W.
DRYER - GAS WHIRLPOOL WGD95HEXW0 Replaced blower wheel and motor. Delinted base. Normal sound level. Tumbling and heating properly at this time. Complete.
Steven W.
COOK TOP KITCHENAID KGCU467VSS02 "Found LR ignitor cracked, wire came loose inside ignitor. Replaced LR ignitor and clip. All burners are lighting properly at this time. Complete."
Steven W.
REFRIGERATOR KITCHEN AID KRFC302ESS00 "Replaced noisy damper control, RT RC door gasket( not sealing ). Damper is opening/ closing properly,Unit is cooling properly at this time. Heated treated RC gasket. Advised customer to leave RC doors closed for 4 hours. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Ran diagnostics. Found condenser fan not running. Found harness plug loose into motor. Reinstalled connector into motor. Condenser motor is running. Advised customer to clean condenser 3 times yearly. Unit is cooling properly at this time. Complete.
Raymond D.
REFRIGERATOR AMANA ASD2575BRW01 "Upon arrival cx states unit has no water pressure and not making ice. Found saddle valve closed. Opened and tested, found valve not opening for ice maker and filter housing not allowing water through. Needs housing and valve.; ordrng 1 W10862456 (housing) and 1 WPW10179146 (valve-inlt)"
Steven W.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer refused 2nd FC door. Did Not want to reorder FC door.. Used clear RTV to seal gasket to FC door. Advised customer to allow 24 hours to dry. Unit is cooling properly at this time. Complete.
Steven W.
DRYER - GAS WHIRLPOOL CGD9150GW1
Steven W.
REFRIGERATOR JENN-AIR JFC2290REP00 Ran diagnostics. Found FC door gasket not sealing properly. Heat treated FC door gasket. Deiced FC with steamer. Unit is cooling properly at this time. Complete.
Steven W.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Noise from FC. Found evaporator fan blade hitting ice. Deiced evaporator fan area. Unit is cooling properly at this time. Normal sound level. Advised customer to close FC, RC doors properly. Complete."
Rod H.
M/W OTR WHIRLPOOL WMH31017HS0 Fan does not run.Confirmed Replaced main control due to no response. Some buttons intermittent responseBuilder needs to return to uninstall product and connect blower connector.
Rod H.
REFRIGERATOR KITCHENAID KRFC704FBS01 Icemaker is full and freezer temps below minimum operarating temps to operate icemaker. Consumer now aware of heavy usage recovery issues . no issues at this time.
Rod H.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Leaks from icemakerConfirmed ice caught in harvest bail holding fill longer than normal Time. Unable to assess proper op as works as designed upon arrival.
Raymond D.
WASHER AMANA NTW4516FW2 Replaced valve and control. Tested unit. Unit t functions as designed.
Randy C.
MICROWAVE KITCHEN AID KMBS104ESS02 Went to remove door open box found door is black. Need stainless steel. Ordering part customer OK to wait; ordrng 1 W11243152 (DOOR)
Raymond D.
LAUNDRY MAYTAG MVWC565FW1 Upon arrival cx states unit dispensing fabric softener late. Found cx not selecting fabric softener selection. Instructed cx on proper use and care of unit. Unit functions as designed.
Raymond D.
REFRIGERATOR KITCHENAID KBSD606ESS01 Replaced ice maker and lights. Tested unit. Unit functions as designed.
Raymond D.
REFRIGERATOR AMANA ASD2575BRW01 "Replaced thermostat and tested, unit functions as designed."
Randy C.
REFRIGERATOR JENN-AIR JUW24FLARS00 Found lights flicker when opening door and closing. Needs new plunger switch ; ordrng 1 WP4344767 (switch)
Raymond D.
DRYER WHIRLPOOL WGD4815EW2 "Upon arrival unit not spinning. Found broken belt. Installed dryer repair kit and tested, unit functions as designed.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Randy C.
RESIDENTIAL REFR WHIRLPOOL WRS571CIDM01 "Found not making ice unit needs a new water valve ordering valve, Control, and ice maker; ordrng 1 W10873791 (icemaker) and 1 W11035841 (cntrl-elec) and 1 WPW10341320 (valve-inlt)"
Raymond D.
RESIDENTIAL REFR AMANA ASD2575BRS01 Installed filter housing. Tested unit. Unit functions as designed.