Near Santa Clarita, CA 91350
Randy
Job Details: 05/05/2020
DISHWASHER MAYTAG MDB8989SHZ0 Removed and replaced control and panel. Now working as designed. Job complete.
Near Bakersfield, CA 93308
Chase
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "When icemaker fills, unit makes loud buzzing sound.Spoke with Kevin from WPL tech line. Told to check for any obstruction under kick plate, found tech chest pinned up against line and medal causing the buzzing. Removed obstruction and tested icemaker fill test. No more buzzing sounds. All ops now testing normal. Job complete.SR#7727702911"
Near Bakersfield, CA 93312
Erick
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL KFIS29BBMS02 "Cycled unit and found unit with frozen evaporator causing unit not to call properly. Tested and found shorted thermistor causing failure. Unit will need new thermistor assembly and long defrost on evaporator,; ordrng 1 WPW10277799 (harns-wire)"
Near Los Angeles, CA 91402
Raymond
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced control box and tested, unit functions as designed."
Near Fresno, CA 93728
Jonathan
Job Details: 05/05/2020
DRYER WHIRLPOOL WED7000DW2 Needs control panel ; ordrng 1 W10622070 (console) and 1 W10870775 (panel-cntl)
Near Los Angeles, CA 91343
Antonio
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced valve and repaired connection in user interface. Working ok.
Near Malibu, CA 90265
Joe
Job Details: 05/05/2020
WASHER AMANA NTW4516FW3 Replaced gearcase assembly. Tested unit. Unit is functioning as designed. Job complete.
Near Redlands, CA 92373
Rod
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KSSC42QVS02 Ice does not dispense.Confirmed disp motor shaft out of adjustment Readjusted and tested as designed .
Near Los Angeles, CA 91344
Antonio
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Deiced evaporator coil. Replaced filter dryer and checked all joins for leaks. Sealed pinched tubing . Evacuated and recharged system R134a 5.0 ozs.. Working ok
Near Modesto, CA 95358
Cruz
Job Details: 05/05/2020
DISHWASHER JENN-AIR JDB9200CWX2 "Needs more work- cx claims unit will not fill up with water, checked for codes and found f6e4 stuck float switch, cx said unit will not heat properly as well, put unit in a diagnostic test mode filled, wash, drain, heated, ordering parts for unit; ordrng 1 W10866121 (cntrl-elec) and 1 WPW10195036 (float assembly) and 1 WPW10195039 (float switch)"
Near Delano, CA 93215
Michael
Job Details: 05/05/2020
STOVE WHIRLPOOL WFG505M0BS3 Cx states right front burner valve the knob spins 360°But valve does have ignition need to order new valve for RFW10814916Spoke with dispatch and resch cx for Friday 5-1-20; ordrng 1 W10814916 (RF VALVE)
Near Los Angeles, CA 91311
Danny
Job Details: 05/05/2020
WASHER MAYTAG MVWB835DW1 "Unit is stating the clothes with white residues Per service bulletin For Immediate Attention of Your Service Department Brands AffectedTop Load Direct Drive Washers White Residue on ClothesTechnical Service Pointer #: W11042572 Action Required: MandatoryRelease Date: September, 2017; ordrng 1 W11111453 (cntrl-elec)"
Near Firebaugh, CA 93622
Irvin
Job Details: 05/05/2020
WASHER AMANA NTW4516FW3 "F7/E1, F1/E1 F5/E7-SHFTR FLTCleared codes test the components. They work but the main control unlock latch before spin stops. The actuator is moving but loud. ; ordrng 1 W10682535 (latch) and 1 W10815026 (actuator) and 1 W11101098 (cntrl-elec)"
Near Rialto, CA 92376
Stephen
Job Details: 05/05/2020
WASHER MAYTAG MVWB865GW0 "Ran diagnostics. Had f0e5, f2e1 error codes. Cleared error codes. Ran auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly. Complete."
Near South Pasadena, CA 91030
Juan
Job Details: 05/05/2020
REFRIGERATOR JENN-AIR JFFCC72EFS03 "Replaced evaporator cover fan assy, and ice box fan. Checked ops, both fans are working fine."
Near Los Angeles, CA 91342
Raymond
Job Details: 05/05/2020
DRYER MAYTAG MGDC215EW2 "Replaced fuses motor and wheel, tested unit. Unit functions as designed."
Near Taft, CA 93268
Dane
Job Details: 05/05/2020
DRYER WHIRLPOOL WGD4850HW Removed and replaced timer and push to start relay and tested functions normal
Near Bakersfield, CA 93307
Dane
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW Customer rescheduled.
Near Westlake Village, CA 91362
Joe
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KSSC48QVS05 "Replaced ice bin, filter cap, and smart valve. Unit is no longer leaking and is functioning as designed. Job complete."
Near Fowler, CA 93625
Jonathan
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 Tested unit control not responding to test like it should ; ordrng 1 W10625524 (cntrl-elec)
Near Oak Park, CA 91377
Joe
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW8040DW4 Replaced suspension rods and tested unit. Unit is functioning as designed. Job complete.
Near Malibu, CA 90265
Joe
Job Details: 05/05/2020
MW OVEN COMBO WHIRLPOOL KMHC319ESS4 Replaced magnetron and unit began to heat normally job complete.Colllected check for 375.21
Near Los Angeles, CA 91367
Danny
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 No ice and dispenser is not workingFound broken harness on freezer door Need to order complete door ; ordrng 1 LW11089011 (dor-fip)
Near Santa Clarita, CA 91321
Raymond
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Upon arrival rc evap frosted and fan shorted. Needs fan scroll and thermistor; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Near Malibu, CA 90265
Joe
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW97HEDU Reference #3168644768 . Unit is leaking from the drain hose. Customer has decided to go to home depot and get a drain hose himself. Job complete.
Near Westlake Village, CA 91361
Joe
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced control and tested unit. Unit is functioning as designed job complete.
Near Fontana, CA 92336
Jaime
Job Details: 05/05/2020
RANGE - GAS WHIRLPOOL WFG525S0HZ1 "Found right hand side burners gas supply flow not normal due to orifice being partially plugged up. Had it cleared up then, ignition worked normal. Also, replaced ovens light provided by customer"
Near Clovis, CA 93619
Jonathan
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KORU06RSSS00 Called tech 77277711673 found unit in vacuum and high side at 160 called tech said to replace evap and compressor and dryer and go from there; ordrng 1 2319104 (evaporator) and 1 4312506 (compressor) and 1 W10843121 (filter dryer)
Near Montebello, CA 90640
Juan
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM02 "Freezer door gasket not sealing properly around cabinet. De iced freezer compartment, aligned freezer door properly. Gasket is now making contact all the way around. Instructed customer to keep unit off for 30 minutes to allow water to drip off. Unit is working fine now."
Near San Dimas, CA 91773
Stephen
Job Details: 05/05/2020
DISHWASHER KITCHENAID KDTE254ESS2 "Door seal returned 04/25. Ran diagnostics. Found leaking from diverter motor( sump ). Needs pump & motor. Replaced pump & motor. Fills, washes, drains, rinses, and dries properly at this time. Advised customer NOT to use liquid detergent. Complete."
Near Los Angeles, CA 91356
Danny
Job Details: 05/05/2020
VENTHOODS WHIRLPOOL WVI75UC6DS3 WPW10738522 glassLabor 250 2man job
Near Simi Valley, CA 93065
Danny
Job Details: 05/05/2020
OVEN WHIRLPOOL WOS51EC0AS Unit is not heating Unit had a thermal event Please look at pictures Whirlpool cover all parts and trip Pulled unit out with floor protection Replaced main control and thermal fuse Replaced cooling and high limit Reinstall unit and hook up power supply Cabinet were damage before from thermal event No floor damage Test oven only for 5 mins and unit is heating and cycling properly.
Near Bloomington, CA 92316
Jaime
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW560CHW0 Found a torn bellow ordered part; ordrng 1 W11314648 (bellow)
Near Bloomington, CA 92316
Jaime
Job Details: 05/05/2020
DRYER - GAS MAYTAG MGDB765FW0 Found a rattling noise @ 5 minutes after dryer started. That was due to a missing screw that holds the gas line on back of unit. Used one of the screws I carry and secured the line
Near Malibu, CA 90265
Joe
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRSA71CIHN00 Replaced control and tested unit. Job complete.
Near Los Angeles, CA 91401
Raymond
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Upon arrival cx states lights are burnt out in rc and fc. Found shorted led modules. Replaced and tested, unit functions as designed."
Near Nipomo, CA 93444
Jim
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Defrosted evaporator and cleared defrost drain line. Placed unit into an 8 hour defrost cycle. Secured fresh food thermistor to the evaporator low side
Near El Monte, CA 91731
Andy
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Leaks, defrost drain was iced up, causing the leak, defrosted defrost drain line tested unit working properly"
Near Fresno, CA 93702
Irvin
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL KFIS25XVMS9 "The ice maker is leaking during fill. Found the inlet valve is not closing fully, drips. Unit need ice maker and inlet valve. ; ordrng 1 W10882923 (icemaker) and 1 WPW10312696 (water inlet valve)"
Near Rosemead, CA 91770
Stephen
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW5000DW3 Ran diagnostics. Had f8e1 error code. In pump out mode. Cleared error code. Ran auto test cycle. Noisy belt. Needs belt. ; ordrng 1 WPW10006384 (BELT)
Near Nipomo, CA 93444
Jim
Job Details: 05/05/2020
OVEN JENN-AIR JJW2830WS02 Possible user interface. Customer to check the ground at the electrical box. .; 1 W10672955 (panl-cntrl)
Near Bakersfield, CA 93311
Dane
Job Details: 05/05/2020
ICEMAKER WHIRLPOOL KRMF706EBS01 Upon arrival the unit was not making ice. I ran test 56 and got an E2 icemaker motor fault code. Removed and replaced ice maker and tested unit. Unit functions normal now
Near Oak Park, CA 91377
Joe
Job Details: 05/05/2020
DRYER WHIRLPOOL WGD8000DW4 Unit is making a screech when running. On inspection found unit is screeching due to a roller scrapping the shaft. Greased roller and unit stopped screeching. Job complete.
Near Bakersfield, CA 93306
Dane
Job Details: 05/05/2020
REFRIGERATOR KITCHEN AID KFIV29PCMS Unit was not going into a defrost in the fridge to section. Ordering the parts needed from the service pointer that came out in February 2020.; ordrng 1 212643 (sealer-gum) and 4 2185788 (clamp)s and 2 67006425 (screw)s and 1 WPW10277799 (harns-wire) and 4 WPW10339879 (tie-wire)s and 1 WPW10537710 (pan-drip)
Near Glendale, CA 91201
John
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 The customer could not get a new lightbulb to work. Had to adjust the contact tab inside the light socket to make the new lightbulb work. Installed a new lightbulb. The refrigerator tested good.
Near La Crescenta-Montrose, CA 91214
Leon
Job Details: 05/05/2020
FREEZER AMANA ASD2575BRW01 Cx states that unit is not working properly.After running diagnostic check find that freezer door is not closing properly.Readjust freezer door.After running diagnostic check unit working properly as designed
Near Mentone, CA 92359
Rod
Job Details: 05/05/2020
DISHWASHER MAYTAG MDB7749SBW3 "LEDs on display will not go out when canceled nor Will machine startVerified reset not working and found communication issue between control and user interface Needs user interface and main control replaced; 1 W10595568 (cntrl-elec) and 1 W10811166 (panel-cntl)"
Near Avenal, CA 93204
Enrique
Job Details: 05/05/2020
WASHER MAYTAG MVWX655DW1 "Installed new parts , performed calibration . All functions tested normal . No leaks ."
Near Porterville, CA 93257
Michael
Job Details: 05/05/2020
DRYER MAYTAG MGDB835DW4 Cx states intermittent noise happened on a second load and cx took a video of noise. No noise happened during first cycle of cloths ran.Used a ladder and climbed onto roof. Removed cap from dryer vent and found severe restriction. Showed home owners issue and advised to purchase correct equipment for servicing dryer vent. Unit ops as designed with no functional faults job complete
Near Los Angeles, CA 91326
Antonio
Job Details: 05/05/2020
VENT HOOD WHIRLPOOL KVWC908JSS0 Found loose connection in the junction box. Repaired connection and tested lights and fan. Working ok.
Near Rosemead, CA 91770
Juan
Job Details: 05/05/2020
DRYER WHIRLPOOL WGD8000DW4 "Replaced igniter. Instructed customer to replace venting hose, and to add a venting elbow. Checked ops, unit is working fine.; used 1 279311 (IGNITOR KIT & BRACKE) from stock"
Near Santa Paula, CA 93060
Aaron
Job Details: 05/05/2020
RANGE WHIRLPOOL WFE505W0HZ1 "Unit has a bad oven control , ordered parts ; ordrng 1 W11314391 (cntrl-elec)"
Near Camarillo, CA 93010
Aaron
Job Details: 05/05/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Unit has a bad compressor also needs main board no trigger voltage to turn on the compressor ; ordrng 1 W10832994 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10675033 (cntrl-elec)
Near Los Angeles, CA 91604
John
Job Details: 05/05/2020
WASHER MAYTAG MVWB865GC0 "Tightened the agitator bolt, and secured it with Loctite. Tighten the rotor bolt, and secured it with Loctite. The washer tested good at this time."
Near Glendale, CA 91204
Leon
Job Details: 05/05/2020
M/W OTR WHIRLPOOL WMH31017HS-3 Replaced motor fan Unit working properly as designed
Near Bakersfield, CA 93312
Patrick
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL MFX2571XEW0 Unit isn’t going into defrost. Needs new defrost thermostat that is on the harness. No longer available.
Near El Monte, CA 91733
Andy
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ "Not cooling, found damper harness loose, removed damper and reinstalled tested unit working properly"
Near Los Angeles, CA 91401
Antonio
Job Details: 05/05/2020
DISHWASHER KITCHENAID KDTM404ESS3 "I replaced control board last time. But client says unit stops in between cycles. Checked in diagnostics shows f2e1. UI. ORDERING USER INTERFACE AND LATCH. ; ordrng 1 W10653840 (latch) and 1 W11024091 (console)"
Near Los Angeles, CA 91331
Antonio
Job Details: 05/05/2020
DISHWASHER KITCHENAID KDFE104DSS4 Checked and tested cycles. Functions tested ok. Water is not hot enough water. Also it needs to be hooked up to the air gap. Connects directly to the drain under the sink which causes dirty water to return to dishwasher. Client is aware of corrections to be made.
Near Oakdale, CA 95361
Lance
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV00 "Tech line sr#7727091761 . Freezer at -1df ok, fridge food temps at 37df , liquid temps at 40df. Temps set at 35 fridge and freezer set at 4. Customer experiences freezing items on top 2 shelves. Also, had temps in fridge at or above 50df according to customers “temperature gauge” inside. Freezer temps ok, no parts needed at this time."
Near Los Angeles, CA 91604
John
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL GC5SHAXVY00 The Optic eye for the ice maker bucket failed. Replaced this optic eye. The icemaker cycled right away. The icemaker tested good at this time.
Near Fresno, CA 93728
Jonathan
Job Details: 05/05/2020
RANGE WHIRLPOOL WFE505W0HS1 Found hinges bent needs hinges; ordrng 2 W10299226 (hinge-door)s
Near Kingsburg, CA 93631
Jonathan
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Found vent in back stuck open reinstalled tested working to spec
Near Bakersfield, CA 93309
Patrick
Job Details: 05/05/2020
WASHER MAYTAG MVW7232HW0 Foun. The unit not working properly. Checked out an drain pump constantly running. No water in machine. Th pump emptied all the water. Needs new control. Pressure dome is clear ; ordrng 1 W11419171 (CONTROL)
Near Sanger, CA 93657
Jonathan
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Missing ground on power cord; ordrng 1 W11124702 (cntrl-elec)
Near Rialto, CA 92377
Tyler
Job Details: 05/05/2020
DRYER MAYTAG MGD5630HW1 Customer stated that the console isn’t showing digits or starting. Ordering console not in stock.; ordrng 1 W11384511 (CONSOLE)
Near Victorville, CA 92394
Darren
Job Details: 05/05/2020
RANGE WHIRLPOOL WGG745S0FS02 Ordered LF burner igniter and top oven bake igniter.; ordrng 1 WP7432P143-60 (igniter- b) and 1 WPW10299236 (cap-burner) and 1 WPW10406878 (burnr-head)
Near Clovis, CA 93611
Jonathan
Job Details: 05/05/2020
FREEZER WHIRLPOOL WRX988SIBM03 Found pan warped needs drain pan; ordrng 1 W10525237 (pan-drip)
Near Hughson, CA 95326
Lance
Job Details: 05/05/2020
DISHWASHER KITCHENAID KDTM404EBL3 "Instructed customer, has new garbage disposal and knockout hasn’t been removed to allow dishwasher to drain properly. Customer will remove knockout and unit is now draining properly and fully operational"
Near Bakersfield, CA 93308
Patrick
Job Details: 05/05/2020
OVEN KITCHENAID KEMS378SSS04 Found needing kit. Neeed to order ; schdld next appmnt for 5/4 MON 8-10
Near Calabasas, CA 91302
Danny
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL KSSC42QVS01 Unit is not cooling Found faulty control and fan Replaced and install new control kit Replaced evap fan motor Reinstall unit and power Unit started to cool and stayed on Advised client to allow 24hrs for unit to reach proper temp temp
Near Porterville, CA 93257
Michael
Job Details: 05/05/2020
RANGE WHIRLPOOL WFG550S0HZ1 Cx states intermittently the console will flash E0 while bakingDoesn’t do it every day but when it does happens multiple times per day. Found roach infestation took quick picWill not service unit due to bugs. Unrepairable job complete
Near Upland, CA 91784
Jaime
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDT720PADM1 Installed the new sump assembly. Dishwasher ok
Near Bakersfield, CA 93307
Dane
Job Details: 05/05/2020
DRYER - GAS WHIRLPOOL WGD5000DW Upon arrival the door seal was faulty. Unit needs new door seal; ordrng 1 W10906683 (seal-door) and 1 WP279368 (adhesive)
Near Turlock, CA 95380
Cruz
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL ED5LVAXWS02 "Needs more work- sealed system tech need for repair- found compressor clicking off/on, 7nit not cooling in both sections, removed back cover and installed new part from SP (start device) compressor still clicking off and on, ordering part for unit. Send parts to Kenneth allow 3 hrs for repair. ; ordrng 1 W10233961 (compressor), used 1 8201786 (START DEVICE,COMBO) from stock"
Near Palmdale, CA 93551
Jonathan
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW8040DW Found defective lid lock error codes F5 e2 and F5 e4 and found broken lid.; ordrng 1 W10810403 (lid lock assy) and 1 W11101059 (lid)
Near Los Angeles, CA 91311
Danny
Job Details: 05/05/2020
FREEZER WHIRLPOOL KRSF505ESS00 No freezer light Found faulty led light Replaced light and power unit up All lights are working properly.
Near Porterville, CA 93257
Michael
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cx states unit is dripping water down onto top shelf inside rc. Temps are set to recommended and unit is cooling. Compressor is running louder than normal.Checked rc temp with thermal probe is at 40° and freezer is at 0°Removed rear panel and condenser fan is blowing. Compressor is extremely hot to the touch. Measured red wire off compressor and got .77AmpRemoved rubber tip from drain line and found debris clogging bottom. Cleared with hot water and trimmed two small cuts at the corners to allow slightly more water seepage. Showed cx liquid had been spilled in freezer and froze around vent.All ops are as designed job complete
Near Wasco, CA 93280
Erick
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Cycled unit and found unit compressor really hot to the touch. Amperage is not set correctly. Unit will need new compressor and seal system. Also ordering damper to replace thermostat thermostat connected to it.; ordrng 1 W10507884 (compressor) and 1 W11317276 (diffuser)
Near Los Angeles, CA 91342
Raymond
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Upon arrival cx states unit frosting in fc section. Found door seal not sealing properly. Warmed and reformed gaskets, checked with LED and paper. Unit sealing. Unit functions as designed."
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 05/05/2020
WINE COOLER JENN-AIR JUWFL242HX00 Customer is concerned of the Wine Cooler activating the over heating alarm. I checked the unit and I found the door has been installed incorrectly (Door upside down) as well the wood trim that goes around the door not allowing to close the door switch.The customer is contacting the Sales Company and the Installers.I contacted the Tech Line to documented (SR#7727706979).
Near Los Angeles, CA 91367
Danny
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Unit is building frost inside ice bucket Found broken door chute Replaced ice door chute Reinstall unit and test dispenser and unit is working and sealing properly Unit is now working properly
Near Canyon Country, CA 91387
Raymond
Job Details: 05/05/2020
WASHER WHIRLPOOL WFW97HEXL2 "Upon arrival cx states unit not draining. Drain clogged. Cleared and tested, unit functions as designed."
Near Bakersfield, CA 93314
Erick
Job Details: 05/05/2020
OVEN KITCHEN AID WOS72EC0HS00 Not all the parts came . Informed. And rs.
Near Bakersfield, CA 93306
Dane
Job Details: 05/05/2020
WASHER AMANA NTW4516FW3 "Steve....7727707133 . Upon arrival the customers complaint was that the agitator was not moving fast enough during the wash cycle. I asked customer how he was able to determine this because the agitator will not move with the lid open. The cx told me he can tell because of the sound it is making, that the agitator sounds like it is moving too slowly. Unit had a over suds fault code. I remove strike from lid and let unit fill in normal mode and agitate with the lid open so I could see it. Agitator was moving out proper speed and velocity. Calibrated unit and then check for codes. There were no new codes at the end of calibration cycle. Call Steve at tech line to make sure that I have done everything I can. Per Steve at tech line the unit functions normally and it is impossible to tell how fast The agitator is moving based on the sound the machine is making"
Near Merced, CA 95341
Kenneth
Job Details: 05/05/2020
WASH/DRY COMBO WHIRLPOOL WGT4027HW0 Ordering strike. Didn't notice strike had a slight break causing the strike not to hit the lever indicating lid closed. Ordering strike. Rescheduled customer for friday 5-1-20; ordrng 1 W10837741 (Strike)
Near Oakdale, CA 95361
Lance
Job Details: 05/05/2020
REFRIGERATOR BO KITCHENAID KFCS22EVMS8 "Fixed-found freezer drain tube clogged as well as a sheet of ice on freezer bottom floor. Cleared all ice, as well as installed new drain tube. Verified unit is now working as designed, and should now be able to drain perfectly into drain pan rather than inside freezer. Unit fully operational"
Near Glendale, CA 91214
Francisco
Job Details: 05/05/2020
M/W OTR KITCHENAID KMHC319ESS4 Checked unit found bad magnetron on unit. Ordering parts and RS for Tuesday 12-4. Cx requested noon specifically will try to accommodate.; ordrng 1 W10591803 (thrmst-fix) and 1 W11230995 (magnetron)
Near Fresno, CA 93650
Irvin
Job Details: 05/05/2020
COOKTOP WHIRLPOOL WFE505W0HW0 "Removed power from stove. Installed replacement control. Have for core return. I powered the unit test bake, passed. Unit heating. All opsnirmsl."
Near Guadalupe, CA 93434
Jim
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WMH31017HB3 F1E4 fault code. The wires on the relay board were crossed. Properly wired the relay and now the unit works.
Near Bakersfield, CA 93312
Erick
Job Details: 05/05/2020
DISHWASHER KITCHENAID KDTE254ESS2 Cycled unit and found drain pump making loud noise not allowing you to advancing wash. Inspected motor and motor windings past test. Removed drain pump and replaced. Re-tested unit and unit now cycles and drains with no errors. Reprogrammed main control. Unit pass diagnostic test cycle with no faults. Job complete
Near Fresno, CA 93725
Jonathan
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW5000DW0 Found belt off unit picked up under ware was logged in pulley system remove tested unit is now working
Near Bakersfield, CA 93312
Erick
Job Details: 05/05/2020
REFRIGERATOR AMANA ARB2557CSL Install new parts on unit. Set temperatures to correct settings. Re-tested it and unit is now cooling both sections with no errors at the time of service. Job complete
Near Mendota, CA 93640
Irvin
Job Details: 05/05/2020
REFRIGERATOR MAYTAG M1TXEGMYB00 The unit is freezing food in fresh section. The unit has a service point On this issue. Technical Service Pointer #: W10446198 Followed directions to the service pointer correction. Moved the thermostat bulb into correct position. Assembled unit. Powered and set temps. All ops normal. Allow 24 hrs to adjust
Near Farmersville, CA 93223
Chase
Job Details: 05/05/2020
DRYER WHIRLPOOL WGD4900XW1 Called into WPL safety spoke with Natalie. Informed her there was a short in wiring harness causing spark and fire. Getting turned over to WPL. This job complete.SR#7727688334
Near East Los Angeles, CA 90022
Juan
Job Details: 05/05/2020
WASHER WHIRLPOOL WGT4027HW0 "Washer was on a cancellation state. Drain pump activated, not stopping. Reset board, calibrated unit. Ran diagnostics, unit’s ops check fine. (Washer)Customer is concerned gasket around drum not even all around. Checked gasket, it is sealing properly. Advised customer over time gasket will fluff up."
Near Madera, CA 93636
Timothy
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Last visit , when I had removed the RC evaporator cover I noted the deli harness was abraded I checked the harness for evidence of broken conductors and found no indication they were open. I taped the portion of the wire harness abrasion cover to avoid damage to this harness. I find now that if I play with this harness I can get the deli UI LED to turn on and off. Called WPTS (7727331230) and explained what I was finding. I was advised to replace the deli UI and harness.; ordrng 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)"
Near Calabasas, CA 91302
Danny
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KBSD608ESS00 Building up frost inside the freeze ice bucket Found faulty door chute Replaced door chute and install Test dispenser and door is now sealing properly Used steam gun to defrost ice Unit is working properly
Near Monterey Park, CA 91754
Francisco
Job Details: 05/05/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Removed and replaced dryer, vacuum unit and recharge up to 4.50 oz as stated on plate. Unit low side pressure at 50 psi and high side also at 50 psi no heat signature no frost pattern. Compressor hot and making abnormal noise. Ran test 10 pressure never changed. Contacted tech line and conducted several test. They advised same I concluded bad/ inefficient compressor. Cx contacted JENN air and they requested to speak to me. They informed me they would replace unit at this point to close out the call.Sr#7727710100"
Near Victorville, CA 92392
Darren
Job Details: 05/05/2020
RANGE WHIRLPOOL WFG320M0BB2 "Failing oven igniter, ordered igniter.; ordrng 1 W11176454 (igntr-oven)"