Local Reviews
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Jonathan C.
REFRIGERATOR WHIRLPOOL WRS965CIAM01 Installed ICEMAKER tested working to spec 264.58 total
Timothy J.
REFRIGERATOR FRIGIDAIRE FFHT2032TP Not defrosting. Bi metal and element check ok. Silicone gaps. Unit needs a defrost control.; rqstng P&A on 1 242011007 (TIMER)
Jonathan C.
REFIRGERATOR KITCHENAID KRFC704FBS00 Installed shaft tested working to spec
Joe M.
RANGE WHIRLPOOL WEG750H0HZ0 Unit will not connect to WiFi due to the electronic control not functioning correctly. After replacing electronic control unit began to function as designed.
Joe M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Unit was powering on and off by itself due to the boards being burnt. After replacing boards unit began to function as designed.
Timothy J.
FREEZER AMANA AFI2539ERM03 "Tested unit and found the IM is not working correctly. When the thermostat is by passed the IM does not start immediately. I checked voltage several times to see if it was present. It was, then after about a minute delay the IM started to harvest. It filled correctly and did not leak. Unit needs a new IM.; rqstng P&A on 1 WPW10300024 (icemaker)"
Joe M.
DRYER MAYTAG MGDX655DW2 Unit will not heat. On inspection found unit will not heat due to the coils not opening the gas valve. After replacing gas valve unit began to function as designed.; used 1 WPW10328463 (COILS) from stock
Timothy J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Ice bin full. Auger motor stripped. Unit needs a new auger and coupler; rqstng P&A on 1 00-27-723 (splash guard) and 1 WPW10309868 (motor)
Joe M.
WASHER MAYTAG MVWC465HW2 Unit will not change cycles. On inspection found unit has a faulty actuator. After replacing actuator unit began to function as designed.; used 1 W10913953 (ACTUATOR) from stock
Timothy J.
OVEN WHIRLPOOL RBS305PRS00 Per tech sheet checked sensor resistance. Found the resistance at 1090 ohm at 75f . Ran a bake cycle at 350f 1681. Sensor checks ok. Ran unit and found it cycling correctly. Customer stated the unit seemed hotter than the set temp when the unit failed which leads me to believe the control was bad. Customer will monitor the unit and call if they wish to proceed with the repair.; rqstng P&A on 1 WPW10340935 (cntrl-elec)
Joe M.
WASHER MAYTAG MVWX655DW1 Unit will not advance cycle due to capacitor not powering motor to spin or agitate. After replacing capacitor unit began to function as designed.; used 1 W11162560 (CAPACITOR ) from stock
Jim S.
REFRIGERATOR BO GENERAL ELECTRIC PFSF5RKZCWW Replaced inverter and board. Unit tested ok
Jim S.
REFRIGERATOR MAYTAG MFI2570FEZ05 "Replaced motor, coupler, and divider"
Rod H.
RESIDENTIAL REFR KITCHEN AID KRSF505ESS01 Light modules outConfirmed Ordering led module for and ffd compartment; ordrng 1 W11226500 (light)
Jim S.
REFRIGERATOR BO WHIRLPOOL WRF555SDFZ02 Reference number for payment .1708355Customer was not home but did pay for the bins. I left them behind the gate. Closing ticket out
Raymond D.
REFRIGERATOR WHIRLPOOL KBFN502ESS01 Upon arrival hinge doing same thing. Per SP ordering kit parts; ordrng 1 2267192 (extension) and 1 2267193 (extension) and 1 W11171640 (shim-hinge)
Jim S.
RANGE WHIRLPOOL WFG540H0ES1 The Gas Company says it is the right rear valve. Was not able to find any leaks. I used soap and found no bubbles then I used a leak detector and it did not go off. If there was a leak it could be either the safety valve (W10919226) or If the gas valve did not shut off in the off position we would need (W10783318).Spoke to Dustin file number 7725570443Shut gas off per the customers request.
Jesus C.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Turned unit off and removed drawers and racks. Removed evaporator cover and ice that build up on refrigerator. Found the harness thermistor in the location. Removed harness and installed new. Defrosted drain pan and assembled unit. unit is now working as design.
Randy C.
REFRIGERATOR MAYTAG MRT311FFFH00 Found leaking from the evap. Found iced over and water on the shelves. Evap fan not coming on Ordering control harness evap fan and thermistor. ; ordrng 1 W11039790 (cntrl-elec) and 1 WP2315539 (motor-evap) and 1 WPW10384183 (thermistor) and 1 WPW10487766 (harns-wire)
Jesus C.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer states that unit gasket not sealing. Checked unit and readjusted gasket by heating again. Also found the liner open and sealed it with adhesive. Unit is now working as design. ; used 1 WP482338 (ADHESIVE) from stock
Jesus C.
DRIYER WHIRLPOOL WGD94HEXR1 Customer states that unit takes to long to dry clothes. Ran diagnostics and found error code. Checked unit and Found unit not heating. Removed top panel and front panel. Removed fuse and installed new. Assembled unit and tested. Unit is working as design. F4-E3. Airflow restriction. ; used 1 WP3392519 (THERMAL FUSE) from stock
Jesus C.
REFRIGERATOR KITCHENAID KFIS29PBMS02 Customer states that unit is making a noise when dispensing water. Also found the chute leaking water. Removed bin and found frozen water. Removed bin and all ice build up. Removed waterbox cover and tested water valve. Found the valve hissing when dispensing water. Removed valve and installed new. Tested valve and it’s working. Assembled unit and it’s working as design.
Jesus C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer states that unit is creating condensation. Checked unit and found the liner not sealed. Sealed liner on both compartments with adhesive. Tested unit and it’s now working as design. ; used 1 482338 (ADHESIVE) from stock
Patrick C.
REFRIGERATOR WHIRLPOOL WRS311SDHW00 Compressor was returned ; ordrng 1 W10309988 (compressor)
Jesus C.
DISHWASHER WHIRLPOOL WDF560SAFM1 Unplugged unit and removed front panel. Removed UI and control. Installed new parts and assembled unit. Ran auto test and passed. Unit is working as design.
James M.
WASHER MAYTAG MVWB765FW3 Freezer unit with water valve not allowing water into unit. Changed water valve and tested unit. Unit now working as intended.
James M.
WASHER WHIRLPOOL MVWB765FW3 Replaced house into and water inlet. Calibrated and ran auto testing. Unit now working as intended. Water running only when needed to.
Patrick C.
REFRIGERATOR KITCHENAID KSSC48QTS02 Quoted for 2 fittings but only ordered 1 need to reorder ; ordrng 1 WP2300868 (fitting)
Patrick C.
DISHWASHER JENN-AIR JDTSS244GP0 Panel has streaks that do not remove. I’ve tried stainless cleaners and doesn’t clear them up ; ordrng 1 W10114211 (nameplate) and 1 W11178820 (panel)
James G.
REFRIGERATOR FRIGIDAIRE FFFU14M1QWJ Bad wall outletPlugged into different outlet and unit works fine
James G.
REFRIGERATOR GE PSC23MGSACC Replaced evaporator motor Tested ok
Michael M.
WASHER MAYTAG MVWX655DW1 Cx states lid will not latchF0E2- over suds manually commanded lid latch and locked as designed.Ran auto service and passed all cycles as designed.Ordering 3 wire lid latch per service pointer W11307244Return 8/9/19 any time is fine; ordrng 1 W11307244 (latch)
James G.
DRYER MAYTAG MGDC465HW0 Unable to test for leaks. Unit is not connected to gas supply and customer has installed valve that doesn’t match supply line size
Isidore A.
REFRIGERATOR KITCHENAID KSSS48FMX01 "Removed top panel , old control board, and installed new control board, removed freezer rear panel, old evaporator fan motor and installed new evaporator fan motor. Reinstalled freezer rear panel, turn on refrigerator ok. Reinstalled top panel and advised customer that refrigerator needs 24 hours to stabilize."
Isidore A.
REFRIGERATOR KITCHEN AID KSSO48QTX03 "Removed rear freezer panel old evaporator fan blade and motor, installed new fan blade with motor, reinstalled back freezer panel. Removed top panel and old control board, installed new control board. Test refrigerator operation ok at this time. Customer instructed to let refrigerator stabilize for 24 hours before use."
Lance V.
REFRIGERATOR FRIGIDAIRE FFHT2032TE1 "Needs work- 120v to evaporator fan motor and not working, also need to order defrost control due to much ice buildup which seized the fan motor, not defrosting, need to return with parts; ordrng 1 241537107 (TIMER CONTROL) and 1 242011007 (DEFROST CONTROL) and 1 242077705 (MOTOR EVAP)"
Irvin F.
RANGE FRIGIDAIRE FGGF3036TFE Installed replacement knobs. Test for operation good. All ops normal.
Irvin F.
DRYER MAYTAG MEDC215EW1 "Cx says the door seal is tearing from the door. Confirmed issue. Removed torn gasket, installed replacement. Installed door. Informed cx allow the glue to set for at least 10 minutes before using dryer."
Irvin F.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cx says the DW is not draining. Checked the unit empty. Checked the drain motor the power to the motor is good. The pump is hot, but no obstruction. Replaced pump. Ran test cycle, passed. The UNIT is draining. All ops normal. DONE."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Cx reports no ice production. Confirmed the ice maker cycles but no water. Checked the valve power is received the valve not opening. Bypassed IM, for water none. Replaced ice maker, and valve. On powerup IM, cycled and filled. No leaks all ops normal. DONE."
Kevin M.
WASHER MAYTAG MVWC415EW1 Recall on JH. Unit not draining and stopped mid cycle. I found unit full of water and unable to drain. I verified voltage to drain pump but pump not running. No foreign objects in pump. Failed drain pump. Ordering pump. ; ordrng 1 WPW10661045 (drain pump)
Irvin F.
REFRIGERATOR MAYTAG MFC2062FEZ01 CX says ice production was not working. Checking the unit all ops normal. CX INSTRUCT ON OPEN CLOSING FREZER DOOR IN CENTER. TURNED ON MOISTURE CONTROL. checked IM maker cycled. all ops normal. CX INSTRUCT ON THE UNITS FEATURES.
Irvin F.
COOK TOP WHIRLPOOL WCG55US6HS "Cx reports the middle burner, and left front burner not operating. Confirmed,red issue. Opens cooktop found the neutral was pinched, caus8ngnpoor ignition. Installed harness correctly. Assembled unit ran test checks. All burners working. DONE."
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 The light is the frezer is failing. Replaced frezer light. All leds operating. All ops normal. DONE.
Irvin F.
REFRIGERATOR WHIRLPOOL WRS325SDHV00 Cx says the unit water is not flowing properly. The dispenser is chattering when dispensing water. Found bad valve. Replaced valve all ops now normal. ; used 1 WPW10179146 (VALVE) from stock
George Y.
REFRIGERATOR FRIGIDAIRE FGHD2368TF5 Installed new boards tested check out ok complete. No dents or dings cause by tech.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Found unit not making ice. Ice was leaking water and melting. Then randomly started producing ice again. Bottom half of ice all melted and clumped together looking. Ice forming near adapter. Ordering fan ice maker adapter and light switch. Rescheduled customer for ; ordrng 1 12002646 (light switch) and 1 W10846539 (evaporator fan blade) and 1 W10864518 (adapter) and 1 W11294907 (icemaker)
George Y.
OVEN WHIRLPOOL JGRP430WP01 Installed control boards tested checking ok complete. No dents or dings cause by tech.
George Y.
OVEN JENN-AIR JDS8860BDP Installed part tested check out ok complete no dents or dings cause by tech.paid 737.90 paid check.
George Y.
DISHWASHER - BUI WHIRLPOOL WDT730PAHZ0 Installed part tested check out ok complete. No dents or dings cause by tech.
Jose H.
WASHER WHIRLPOOL MVWB835DW1 Tub shaking too much needs new suspension reschedule for parts ; ordrng 1 W11130356 (suspension)
Francisco S.
WASHER MAYTAG MVWB765FW0 "Checked unit found door latch error code, removed and replaced door latch also found off balance code explained to cx how clothes should be evenly distributed during loading. Loaded unit to demonstrate then ran agitation then drain and spin, unit checks ok."
Ethan S.
OVEN WHIRLPOOL WGG745S0FS02 Customer stated buttons on unit one cracked found switch membrane cracked replaced tested job complete
Jose H.
WASHER MAYTAG MHW5630HW0 Water valves needed second help talk to cx service will schedule when ever we have help ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Ethan S.
FREEZER WHIRLPOOL GB2FHDXWQ Customer stated unit was draining water into freezer compartment found bad drain tube replaced tested job complete; used 1 W10619951 (TUBE DRAIN) from stock
Ethan S.
REFRIGERATOR FRIGIDAIRE FFSS2615TS Customer stated that the unit was making a funky noise found the noise coming from the compressor customer did not know she wanted to go to his repair job is complete
Erick S.
WASHER WHIRLPOOL WTW4816FW2 Cyclled unt and found shifter failing. Replaced shifter and reprogrammed main control. Retested it and it passed all tests via diagnostics. Job complete
Erick S.
WASHER GE GTW330ASK3WW "Found unit grinding due to bolt off pulley causing pulley to hit motor cover. Reinstalled belt,pulley and motor. Resyrsred it and it passed all tests with no errors, job complete"
Erick S.
REFRIGERATOR FRIGIDAIRE LFHG2251TF3 "Cycled unt and found unit with faulty ice maker. Replaced ice maker it y led and filled with no errors, job complete"
Erick S.
REFRIGERATOR WHIRLPOOL WRT311FZBM00 Cycled 7nit and found unit with bad evap fan causing rc not to to cool. Replaced fan. Retested it and unit is now cooling in both sections. Job complete
Jonathan C.
REFRIGERATOR MAYTAG MRT118FFFH01 Found refer at 40 freezer freeze good but refer only get to 40 used thermocouple freez
Erick S.
WASHER MAYTAG MVWC465HW2 "Cycled 7nit and found unit with fill error, found unit with bad cold solenoid. Replaced valve. Retested it and it passed all tests with no errors. Job com"
Erick S.
WASHER GE GFWR4805FMC Installed new parts on unit. Unit leaking through dispenser hose. Resecured clamp. Retested it through diagnostics and it passed all tests with no errors or Leaks. Job complete
Jonathan C.
REFRIGERATOR KITCHENAID KRMF706ESS01
Jonathan C.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Found unit has error code for control board tried to clear it and it when Planck; ordrng 1 242058232 (user interface) and 1 5304497976 (board-main power)
Enrique R.
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 Installed replaced evaporator fan motor . All functions checked normal at time of service . No leaks .
Enrique R.
WASHER WHIRLPOOL MVWC465HW2 "Inspected Maytag washer . In diagnostics found , pressure system fault and long fill . Installed central electric and valve . All functions checked normal . No leaks ."
Enrique R.
OVEN WHIRLPOOL WOS51EC0HS01 Whirlpool wall oven displaying f8e0 . Installed new blower . Retested it . All functions checked normal .
David M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 This refrigerator is less than a year old will be covered by whirlpool I replace icemaker advise customer would take a couple hours for it to start making ice
David M.
DISHWASHER FRIGIDAIRE FFCD2413US1A Door latch was broken replaced door latch is working properly dishwasher was not installed
David M.
DRYER AMANA NED4655EW1 Replaced burnt wire and broken block
David M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 I replaced filter housing no leaks
Darren A.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Replaced door seal and seated, no air leaks detected, call completed."
Darren A.
OVEN WHIRLPOOL WFG320M0BW2 "Clock failed again, 119 volts to unit, replaced clock, checks out good."
Darren A.
WASHER WHIRLPOOL MVWC465HW2 "Unit in constant drain, reset and checked for codes, no codes on unit, ran through calibration, checked out good"
Darren A.
WASHER WHIRLPOOL WTW5000DW0 "Replaced wobbly basket and center bolt, basket does not wobble anymore, recalibrated and ran through spin cycle, checks out good."
Darren A.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replaced fan/harness, installed defrost sensor per service pointer, checks out good."
Darren A.
DISHWASHER BOSCH SHP65T55UC/02 "Replaced inverter board, cycle tested, checks out good."
Danny G.
OVEN KITCHENAID KODE500ESS04 After replacing and fixing breaker issue No power to the oven Found blown fuse Replaced fuse and reinstall unit Unit is now heating properly
Danny G.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Unit is not cooling and making noises Ran test 4 and unit started to make noise from fansReplaced fans and harness and control Reinstall unit and fridge kicked on and started to cool Advised client to allow 24hrs for unit to reach proper temp
Danny G.
WASHER MAYTAG MVWX655DW "Unit is making our noise while spin cycle is on Found some debri inside drain pump,Removed and cleaned drain pump housing Reinstall drain pump and calibrated washer Unit completed with no leaks and no issues Unit is working properly"
Danny G.
WASHER WHIRLPOOL WTW5000DW2 Unit is not spinning Found faulty shifter Replaced and install shift actuator Calibrated washer Ran a self test cycle and unit completed with no issues Ran a spin cycle and unit completed Unit is working properly
Danny G.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Unit is not dispensing ice Found auger motor just humming Replaced motor Reinstall motor and test dispenser Ice cube is dispensing crush is dispensing Advised client when using crush ice to make sure to dispense cube to clear all the crushed ice Unit is working properly
Dane K.
DISHWASHER GE MODEL
James M.
M/W OTR WHIRLPOOL WMH32519HT0 Found unit with inconsistent heating issue. Ordering new thrmst. Transformer and magnetron. Will return 8-13 to install. ; ordrng 1 W10832024 (thrmst-fix) and 1 W10836753 (transformr) and 1 WPW10693025 (magnetron)
Dane K.
OVEN KITCHENAID KSGG700ESS1 Upon arrival the lights would not come on when the door was opened. Found the light switch was faulty. Removed and replaced light switch and tested unit. Unit functions normal now
Dane K.
WASHER FRIGIDAIRE FAFS4272LA After dryer was removed from washer and I could run proper diagnostic I did find a hole in the tub to pump hose. Removed and replaced hose and tested unit. Unit functions normal now
James G.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 S-CODE 15330 COVERS REPAIR AT TWO TIMES LABOR AND PARTS; ordrng 1 W10889841 (cover-evap) and 1 W11389712 (BOARD )
Dane K.
WASHER WHIRLPOOL WTW5000DW0 Upon arrival the unit was not washing right. Found the wash plate striped. R moved and replaced washplate and tested unit. Unit functions normal now; used 1 W10752283 (WASH PLATE) from stock
Cruz B.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Fixed- installed new parts (harness wire, motor fan) fan is working and blowing cold air, allow 8 hrs to cool, gaskets, doors, lights, set temp to recommended setting at UI, unit is working as designed, cx ok repair. No email."
Cruz B.
DRYER WHIRLPOOL WED92HEFW1 "Fixed- installed new parts (tape foam, dryer repair kit) tested unit in a high heat cycle it heated fine, runs quiet at the moment, cx will call back if vibrating sound returns back, cx ok repair, send cx a survey please thanks. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Isidore A.
RANGE - GAS KITCHENAID KGSA906PSS00 "Found combo gas valve regulator WP9763716 open, parts ordered ; ordrng 1 WP9763716 (valve-gas 196.62)"
Cruz B.
WASHER MAYTAG MVWB765FW0 "Fixed- installed new parts (console,cntrl elec) calibrated for wash performance I then tested unit in diagnostic test mode it completed wash drain spin no codes, no leaks, cx ok repair send cx a survey please thanks"
Isidore A.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 found liner has gaps and door not level. Ordering W10841140 adhesive for liner and level door to not rub inside cabinet.; ordrng 1 W10841140 (adhesive)
Cruz B.
REFIRGERATOR WHIRLPOOL WRF954CIHM00 "Fixed- installed new part (door ss), cooling, temps, doors, fans, leveling, ice and water dispenser, are all working as designed, water filled mold in test 97 ice maker fill test, allow 24 hrs for ice to produce, cx ok repair. Send cx a survey please thanks"
Chase F.
ICEMAKER WHIRLPOOL WRF767SDEM00 "Installed new icemaker, all specs now testing normal. Unit now working by design. Job complete."
Chase F.
WASHER WHIRLPOOL WED5000DW2 Installed new parts. All specs now testing normal. Unit heating and running complete cycle with no problems. Unit now working by design. Job complete.
George Y.
DISHWASHER WHIRLPOOL MDB7600AWW Installed door lock one of the earshandel has a hair line crack need to order Handel ok to order part customer wont be available till after tha19th of August ok.; ordrng 1 WPW10130695 (latch kit)
Cesar H.
WASHER GE GTW680BSJWS Found built up on recirculating pump from stopping pump from spinning dirt build up is just from normal use dirt is coming off clothing. Cleared pump and unit tested
Cesar H.
DRYER WHIRLPOOL LGQ8611PG0 "Found failed belt pulley has worn bearing also found belt severally cracked and coming apart installed dryer kit replacing belt, rollers and pulley tested unit all tested good at this time"
Cesar H.
WASHER WHIRLPOOL WTW5000DW2
Cesar H.
WASHER WHIRLPOOL WTW7040DW1 Not finishing cycle tests unit found latch codes tested latch unit not able to latch further inspection showed 1/4” screws holding latch have backed off causing poor contact with strike tighten screws on latch and all tested good
Francisco S.
DRYER WHIRLPOOL MGD6000XW2
Cesar H.
WASHER MAYTAG MVWB835DW4 Unit is fine
Andy H.
WASHER MAYTAG MVWC565FW0 "No draining, replaced water pump tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Gasket coming apart, replaced door gaskets tested unit working properly"
Ethan S.
REFRIGERATOR FRIGIDAIRE FFHB2750TS "Upon arriving to the customers home customer stated that the unit door would not close properly found broken stud that holds Molen real on trying to order new door; ordrng 1 241779401 (hinge), rqstng P&A on 1 807460147 (DOOR)"
Andy H.
REFRIGERATOR KITCHEN AID KFIS29PBMS03 "Not cooling in fresh side, replaced thermistor and defrosted drain and coil tested unit working good."
Andy H.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Doors not closing right,door handle on right side of fresh compartment was coming apart, adjusted doors and removed handle and repaired end cap of handle and reinstalled it. Tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRS322FDAB05 "Not making ice, removed icemaker and repaired arm it was getting stuck. Tested unit working properly"
Ethan S.
COOKTOP WHIRLPOOL WEE750H0HZ1 Customer stated unit would not heat up found element to be bad also ordering infinity switch element is dead and needing to order; ordrng 1 W10911303 (switch-inf) and 1 WP8273994 (elmnt-surf)
Andy H.
MICROWAVE WHIRLPOOL WMH31017HS3 "Lines on panel display, removed control panel and repaired display panel tested unit working properly"
Andy H.
RANGE WHIRLPOOL WFG320M0BS3
Alejandro C.
REFIRGERATOR WHIRLPOOL WRF560SMHZ00 "Found the unit not cooling,compressor not working normal,replace compressor dryer and charge refrigerant check condenser and evaporator fan motor running normal refrigerator work normal"
Alejandro C.
REFRIGERATOR WHIRLPOOL WRB119WFBW01 "Found the unit refrigerator side not cooling normal,replace cntrl elect and controller check condenser and evaporator fan motors running normal"
Enrique R.
WASHER MAYTAG MVWB835DW0 "Inspected Maytag washer . Customer concerns , unit not completing wash cycles , wet clothes at end of cycle . In diagnostics found f9e2- drain system error . I checked the d pump for obstruction , found none . Ran rinse/spin cycle . Control shuts off . Need central electric and drain pump .; ordrng 1 W11100602 (cntrl-elec) and 1 WPW10581874 (pump-water)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Inspected whirlpool refrigerator . Customer concerns , both compartments not cooling . Incoming voltage to central electric 120v . Unit not powering on . Need new c electric .; ordrng 1 W10843055 (cntrl-elec)"
Aaron B.
WASHER GE GUD27GSSM1WW "The complaint is the unit is not heating they don’t know if it ever was heating Checked Unit gas valve was turned off , turned on tested unit operating ok now at this time"
Aaron B.
OVEN GE JTD3000SN1SS "Replaced the u I control, main board and communication cable tested unit heats good,"
Darren A.
WASHER GE GFW450SSM1WW "Checked diagnostics and found faulty diverter code, ordered a diverter.; ordrng 1 WH43X10059 (diverter)"
Aaron B.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Checked operations found that no lights were working to make either of the sections, Replaced the light board in the back tested operations unit is now working correct at this time"
Aaron B.
WASHER GENERAL ELECTRIC GTW330ASK1WW "Replaced the pump , pulley belt and sensor, tested operations , ok at this time"
Aaron B.
DRYER WHIRLPOOL WED7500GC0 "Checked operations found the unit not heating anymore checked all of the safeties hi limit was bad unit full of lint tested element , ok replaced the night limit and operating cycling stat , ops ok now , did advise customer needs to correct the venting poor at best at this time , customer is going to change the vent set up , those customer not to use it until they correct the venting issue to prevent this from happening again"
Danny G.
WASHER WHIRLPOOL WTW5840BW0 F7e1Foe0Unit is not spinning and making loud noise while agitating Found faulty and leaking oil gear case Need to order parts and rs call ; ordrng 1 W11035747 (gearcase) and 1 W11162560 (CAP) and 1 WPW10215115 (washplate)
Cruz B.
WASHER MAYTAG MVWC565FW1
Cruz B.
WASHER WHIRLPOOL WFW9150WW02
Chase F.
DRYER MAYTAG MGDC215EW1 "Installed new parts. Still not getting any heat. Calls into tech support, ran through voltage checks. Not getting proper voltage to timer. Ordering new timer. ; ordrng 1 WPW10185981 (timer)"
Chase F.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Diagnosed a whirlpool refrigerator not dispensing any ice. Getting 120v to auger but not rotating. Ordering new parts; ordrng 1 W11202789 (AUGER) and 1 W11244434 (ICE CONTAINER)
Chase F.
REFRIGERATOR AMANA ASD2275BRS01 Diagnosed an Amana refrigerator. Evap fan motor is not running not allowing for RC to cool properly. Ordering new motor.; ordrng 1 WPW10236142 (motor-evap)
Cesar H.
WASHER MAYTAG MVWB765FW0 "Cust stated they have had multiple off balance loads in the last couple of months and that when washing sheets the sheet get caught under the agitator. Tested unit found off balance codes. Unit is level checked suspension found rods have worn dampers causing shaking during spin, agitator base is slightly lifted on one side rerouted for suspension and agitator ; ordrng 1 W11130359 (suspension) and 1 W11161960 (AGITATOR )"
Cesar H.
WASHER MAYTAG MVWC565FW1 Found gear case leaking oil rerouted for gear case
Cesar H.
WASHER ROPER RTW4516FW2 Found failed capacitor has become clipped and tangled under unit damaging belt cover ; ordrng 1 W11158830 (CAPACITOR )
Andy H.
RESIDENTIAL REFR WHIRLPOOL WRX735SDBM00
Andy H.
MICROWAVE KITCHENAID KOCE500ESS05 Needs parts and a two man ; ordrng 1 W10217711 (inverter) and 1 W10838964 (motor-fan) and 1 W10911403 (motor-turn) and 1 W11098747 (magnetron)
Andy H.
DISHWASHER KITCHENAID KDTE704DSS0 Coming back tomorrow per customer older lady.
Aaron B.
REFRIGERATOR JENN-AIR JS48NXFXDE01
Aaron B.
OVEN JENN-AIR JJW3430DS02
William L.
REFIRGERATOR MAYTAG MFI2568AEQ "Found mullion rail warn at top rail slide & freezer gasket with magnet strip coming out,Unit needs freezer gasket & mullion rail, ordered freezer gasket & mullion rail for unit.; ordrng 1 WP12722813W (rail-mulln) and 1 WPW10443321 (gasket-fip)"
William L.
WASHER MAYTAG MHW3505FW0 "buttons sticking on UI panel, Checked connections to UI panel, ordered UI panel for unit.; ordrng 1 W10911040 (panel-cntl)"
Tyler F.
DISHWASHER KITCHENAID KDTE334GPS0 Customer stated that the unit is not washing properly. Ordering sump assembly in stock.; ordrng 1 W11162733 (pump&motor)
Tyler F.
WASHER MAYTAG MVWC425BW0 Customer stated that the unit is off balance every time it spins. Checked suspension and cycle tested unit. Found basket may be off balance. Ordering basket not in stock.; ordrng 1 W10521298 (spin basket)
Tom R.
REFRIGERATOR FRIGIDAIRE LFHB2741PFAA "Entered diagnostics, temp okay, Fan okay, harvest cycle completes, calls for water but no water supplied, order Fill Tube Kit.Fill Tube Kit - (5303918860); ordrng 1 5303918860 (FILL TUBE KIT)"
Tom R.
WASHER WHIRLPOOL WTW7500GW0 "Found Drain Pump failure, checked for debris, no debris in drain line or pump. Order Drain Pump.Found lid broken, not able to close fully on one side, attempted to realign, physical break, order Lid. Entered diagnostics, found Water Valve failing, order Housing.Drain Pump - (W10876600)Lid - (W11130236)Housing - (W11130239); ordrng 1 W10876600 (drain pump) and 1 W11130236 (lid) and 1 W11130239 (housing)"
William L.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Found fridge not running (off) Found only 78.7 volts at outlet to unit, instructed cx of power issue, plugged unit in to other 110 circuit with extension cord, unit powered up, no PO messages repeating. Unit operating as designed."
Tom R.
DISHWASHER WHIRLPOOL WDT970SAHV0 "Found water leaking at Float Switch Assembly, customer confirms drip location, no other water trails found. User Interface not accepting commands intermittently, attempted to reposition User Interface, no change. Order Float Housing, Gasket, Nut, Float, and a User Interface. Part numbers from Reliable, Marcone does not show model, reschedule on part and time availability.User Interface - (W11192369)Housing - (W10873429)Gasket - (WP8531743)Nut - (WPW10195038)Float - (WPW10195036); ordrng 1 W10873429 (housing) and 1 W11192369 (CONSOLE) and 1 WP8531743 (gasket) and 1 WPW10195036 (float assembly) and 1 WPW10195038 (nut)"
William L.
KITCHEN KITCHENAID KDTE104ESS3 "Adjusted upper rack system & latch hook, Ran diagnostics cycle, found no leaks, unit operating as designed"
Tom R.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Entered diagnostics, found Damper Door not activating, order Damper Door. Water leaking from Extension and Drip Pan, order Extension and Drip Pan.Damper Door - (W11087463)Extension - (W11190084)Drip Tray - (W10890667)Customer requests last call.; ordrng 1 W10890667 (pan-drip) and 1 W11087463 (damper) and 1 W11190084 (TUBE-DRAIN)"
Tyler F.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Customer stated the ice maker is not working. Found kink in the water line. Fixed and tested all works good at this time.
Timothy J.
WASHER MAYTAG MVWX655DW1 Installed hub assembly. Ran a calibration cycle. Ran a service test. Found the splutch assembly is broken . The gearcase looks new but all the components under neath are covered in oily grease. Unit needs a splotch assembly and actuator.
Tyler F.
DRIYER WHIRLPOOL WGD75HEFW0 Customer stated that the dryer is not heating up. Found igniter connector was not inserted all the way. Fixed and tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWB765FW0 Removed and replaced stator and rotor. Unit still getting error code. Removed and replaced main control calibrated and tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS322FDAM Customer stated that the ice maker and dispenser stopped working. Found filter is bad and caused unit to stop working. Customer is going to replace the filter. Fixed loose door handle all works good at this time.
Tyler F.
WASHER AMANA NTW4516FW3 Customer stated that the unit is not working. Checked for error codes only found stuck key error code. Calibrated and ran through diagnostics. All works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer stated that the eggs are freezing and she can’t get her filter out. Showed customer where she is keeping the eggs is too close to the vent and that is why they freeze. Removed and installed filter for customer.
Raymond D.
REFRIGERATOR KITCHENAID KRFF707ESS01
Timothy J.
DISHWASHER FRIGIDAIRE FFCD2413UW Inspected unit. Found 120 vac to the junction box. Found no vac at the control. Traced back black line voltage wire to the junction box and found the conductor broken inside the insulator. Cut back about 2 inches and reconnected to the cord. Unit operating as designed.
Timothy J.
REFRIGERATOR FRIGIDAIRE FFTR2021TS1 Installed evaporator fan motor. Defrosted ducts. Unit operating as designed.
Timothy J.
REFIRGERATOR WHIRLPOOL WRF757SDHZ00 Inspected unit and found the IM thermistor was showing a higher temperature than harvest temps. The fans are working and the FC temp is 3f. Replaced IM. Tested unit. Unit checks ok.
Timothy J.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Removed old door. Installed new door. Checked for seal. FC door sealing correctly.
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replaced FC light switch, ice maker, & RT RC door gasket. Ice maker is harvesting, filling properly. Light switch is working properly. Advised customer to leave RC doors closed for 4 hours before opening. Unit is cooling properly at this time. Complete."
Raymond D.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Upon arrival ice maker not making ice. No error codes, ordering controls.; ordrng 1 W10843055 (cntrl-elec) and 1 W11330931 (Ui)"
Steven W.
REFRIGERATOR JENN-AIR JF42NXFXDE01 "Replaced ice maker. Unit is harvesting, filling properly. Advised customer to be careful with shut off arm. Unit is cooling properly at this time. Complete."
Randy C.
TRASH COMPATOR WHIRLPOOL KTTS505ESS0 Found trash compartment not closing properly. Seems like unit trash cabinet that pulls out is leaning forward at all times. Seems like it should be higher. Unit not working as designed ordering parts. ; ordrng 2 882688 (bearing)s and 1 9870976 (slide RIGHT ) and 2 WP776356 (nut)s and 1 WP9870975 (slide LEFT) and 2 WP9871602 (bearing)s and 1 WPW10451276 (container)
Rod H.
REFRIGERATOR BO WHIRLPOOL GX2FHDXVQ03 Leaking water in rear of machine.not related to previous visit. Confirmed Found drain conduit broken and clogged.replaced to restore as designed operation with no other leaks; used 1 W10619951 (TUBE DRAIN) from stock
Rod H.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 No ice productionConfirmed Icemaker stalled at 7:00 position would not continue through timing .Replaced and as designed op will resume in 24-48 hrs.Used icemaker from truck stock.; used 1 4317943 (ICEMAKER) from stock
Rich S.
REFRIGERATOR FRIGIDAIRE FFHT2021TW1 "Replaced bad EVAP fan motor. 120V to motor, no operation.Operating as designed.Parts listed are on Chris M’s truck. Fan installed I went to Marcone for."
Rich S.
DRYER WHIRLPOOL WET4024EW0 Replaced bad idler pulley.Removed coins from felt. Operating as designed.Verified with Angie was purchased at date listed despite serial... Wholesale Warehouse purchase listed in Service Bench..
Raymond D.
KITCHEN KITCHENAID KUDS40CVWH3 "Upon arrival FF frosted, needs evap harness and support. ; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support)"
Raymond D.
OVEN MAYTAG CWG3600AAB26 "Upon arrival unit not heating. Found ignitor with voltage not glowing. Quoted for ignitor replacement, cx approved. Replaced ignitor and tested, unit functions as designed."
Patrick C.
DRYER MAYTAG MEDC215EW Found the unit shutting mid cycle. Checked conn cations at terminal block and they were burnt. Needs new power cord and thermistor block ; ordrng 1 279318 (terminal) and 1 279393 (screw)
Raymond D.
REFRIGERATOR AMANA AFI2539ERM00 "Replaced ice maker and gasket, tested unit. Unit functions as designed."
Patrick C.
DISHWASHER WHIRLPOOL KDTM404ESS3 Installed parts and it would still right no matter what. Needs new motor ; ordrng 1 W10861526 (pump&motor)
Raymond D.
REFIRGERATOR WHIRLPOOL WRF560SEYW00 "Installed drain tube. Tested unit unit functi9ns as designed, cx needs to defrost unit to clear any ice build up."
Raymond D.
WASHER WHIRLPOOL MVWC565FW1 "Upon arrival clothes stuck under agitator. Per SP replaced and tested, unit functions as designed."
Raymond D.
DISHWASHER KITCHENAID KDFE104HPS0 "Upon arrival unit not draining. Found air gap clogged. Removed blockage and tested, unit functions as designed, instructed cx on proper use and care of unit."
Randy C.
WASHER WHIRLPOOL WFW75HEFW Unit makes noise. Found drain pump keeps pumping. Found drain pump keeps running when plugged in. Door locked. Foundpressure switch fault. Removed and replaced switch. Now working as designed. Passed tests. Job complete.
Randy C.
M/W OTR WHIRLPOOL WMH53521HW2 Removed and replaced both nuts. now working as designed. Complete
Patrick C.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Removed and replaced door nameplate and module. Tested unit. All ops checked good
Patrick C.
RANGE WHIRLPOOL WFG320M0BS3 Removed and replaced glass. Unit isn’t installed to test. In warehouse
Patrick C.
STOVE WHIRLPOOL WFG540H0ES0 Removed and replaced caps. Tested unit. All ops checked good
Patrick C.
DISHWASHER KITCHENAID KDTE234GPS0 Removed and replaced inner door. Tested unit. All ops checked good
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Left side door is not closing all the way. I found the door switch is too stiff and pushing door back out. If door switch is taped down the door closes normal. Ordering new styled door switches. ; ordrng 2 W10847849 (switch)s
Michael M.
DRYER WHIRLPOOL MGD6630HC0 Cx says she hears a rattle.Customer is hearing vibrations traveling through out panels.Removed rear panel and blower cover and verified wheel is clear. Reinstalled all panels and hardware ensuring all were tight. Leveled front legs and 90% of noise went away. Normal operational noises. Unit ops as designed with no issues. Job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 20401 Soledad Canyon Rd 91351Cx noticed small crack on repair panel from over tightened screw. Used repair kit. Does not effect performance at all. Adjusted temps to coldest setting on control and had Spanish speaking family members translate to home owner how to operate freezer air flow control. Unit ops as designed and is cooling as designed with no issues. Job complete
Michael M.
MICROWAVE AMANA AMV2307PFB3 25740 Floral Ct 91355Cx states door continues to intermittently close correct.y allowing unit to start.Removed and replaced upp/lower interlocksW11252186 / W11252187Retested operations with cx present and unit now starts as designed with. No issues. Job complete
Leon M.
WASHER MAYTAG MVWC565FW1 Replaced water valve.After running diagnostic check unit working properly as designed.Cx needs plumber.Hot and cold water valve is bad .
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found unit with defrost issues. Totally iced over evap. Ordering new board and wire harness. Evap fan motor is not turning. Bringing another out in case it got compromised. Redid my reschedule due to part availability ; ordrng 1 W10913629 (harns-wire) and 1 W11179226 (contrl-box) and 1 WP2315539 (motor-evap)
Lance V.
WASHER ELECTROLUX EFLS627UTT0 "Fixed-replaced bellow, ran and tested No leaks. Unit working as designed, all ops complete"
Lance V.
REFRIGERATOR MAYTAG MFI2569VEM4 "Fixed-installed control board, programmed control board to mfg code pe2020. Unit is now running, and has began cooling. All checked ok. Please allow 10hrs for cooling, all ops completed"
Lance V.
STOVE WHIRLPOOL WFG505M0BS3 "Fixed-replaced control display board. Tested ok. Unit is now fully operational, all ops complete"
Jose H.
DISHWASHER AMANA ADB1400AGW1 Needs some assembly reschedule call for parts ; ordrng 1 W10888591 (pump and motor)
Lance V.
DRYER WHIRLPOOL MEDB835DC4 "Fixed-replaced dryer drum, ran and tested ok. Still advising customer to have dryer vent to home cleaned for “long dry times” customer says clothes coming out hot and steamy."
Jose H.
REFRIGERATOR WHIRLPOOL MFI2569VEM4 Missing part re order told cx ; ordrng 1 W10502642 (reservoir)
Lance V.
REFRIGERATOR AMANA AFI2539ERM00 "Fixed-replaced icemaker, tested and cycled. Please allow up to 24hrs for ice production ; used 1 W10882923 (ICEMAKER) from stock"
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRF560SEYM05 Unit not making ice. I found voltage to ice maker but ice maker will not cycle. Removed and replaced ice maker. Cycled ice maker. All tests good.
Jose H.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Defrost problem cx needs as soon as possible give call to anyone available ; ordrng 1 W10843055 (cntrl-elec) and 1 W11189618 (harns-wire)
Kevin M.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 Unit freezing everything in RC. I tested thermistor and found thermistor out of range and found old software on main control. Removed and replaced RC thermistor and main control. Tested unit. All tests good.
Jose H.
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 Ice maker was send by accident need the part as soon as possible for customer ; ordrng 1 WPW10251076 (icemaker)
Kevin M.
RESIDENTIAL REFR WHIRLPOOL WRS571CIDM01 Unit leaking behind unit. I removed back cover and found leak coming from fill valve housing. Failed fill valve. Removed and replaced fill valve. Tested unit. All tests good.
Kevin M.
DRYER WHIRLPOOL MGDB765FC0 Unit not heating and making noise. I found screws loose under control panel that hold top in place were loose causing excessive noise. Removed control panel and tightened screws to secure top to cabinet. I tested dryer and dryer tests normal for heating circuit. Venting in newly built home is not correct. I instructed customer to verify that the venting in home meets the venting requirements in use and care guide. All tests good.