Local Reviews
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Isidore A.
OVEN KITCHENAID KOCE507ESS05 "Turn off power at breaker, removed oven from wall, top oven panels and old microwave cooling fan. Installed new cooling fan test microwave operation ok, reinstalled top panels and oven. Combo oven and microwave working as designed, at this time."
Irvin F.
REFRIGERATOR BOSCH B21CL80SNS/02 "Cx says the unit is making a clicking sound. Cx had a recording. During visit found the source is the ice maker motor and mold. When harvesting the unit is not aligning properly. Replacing IM MOTOR. CX SAYS CALL WHEN THE PARTS IS IN TO SCHEDULE NEXT VISIT, CX HAS DR APTS. ; ordrng 1 11016457 (ICE MAKER)"
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT1814TW1 "Cx says the fridge is not cooling. The fridge start device is not allowing the starter to operate, proper 120v is supplied no start. Installed start device, powered fridge compressor and fans all running. Replaced the control assembly. The drain port was cracked and leaking. Unit is operational, done. ; used 1 8201786 (START DEVICE,COMBO) from stock"
Irvin F.
DRYER WHIRLPOOL WGD5620HW0 F3/E3-out let thermistor. Checked resistance @ room temp 12.53KOHM. Per tech sheet in range. New one test @11.83 KOHMS. The thermistor and wiring check good. Replacing main control per test4a. Replacing thermistor with control. ; ordrng 1 W11331277 (CONTROL)
Irvin F.
DRYER MAYTAG MEDX655DW1 Cx says the dryer is making a odd thumping ticking sound. Powered dryer in and test for noise confirmed. The pulley was bouncy causing excessive noise. Installed replacement pulley. All sounds and ops normal.
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 "Cx says the unit is not operating. Found the actuator is shifting loud. Replaced the actuator. Test the unit is operating properly. Calibrated unit, all ops normal."
Hector Z.
WASHER AMANA NTW4516FW3 Washer noisy in the agitation cycle. Checked unit and found noisy belt.; ordrng 1 W11239857 (belt)
Hector Z.
WASHER WHIRLPOOL WTW8540BW "Washer displaying an F71 code (RPS fault), and noisy during agitation and spin cycle.Checked unit and found worn out bearing and basket completely frozen, unable to moved up or down. Washer going out of balance, and leaking through the bleach and fabric softener dispenser. Also RPS sensor connectors getting rusted"
Irvin F.
DISHWASHER WHIRLPOOL WDT720PADM2 "Installed replacement parts. Ran unit fill and wash, observed no leaking. Completed all DW Assembly calibrated passed. All ops normal. The gasket depressed causing leaking."
Irvin F.
WASHER MAYTAG MVWB835DW3 Replaced console. Calibration passed. All ops normal.
Hector Z.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Vegetable getting frozen up in the fresh side crispier.Checked unit and found iced up fresh side evaporator due to not going into defrost, checked for air flow restrictions, also check that the evaporator all way in the back, as well tests for the coil (3) way valve.Ordered the evaporator fan scroll, fresh side evaporator cover and the thermistor; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 WPW10387382 (cover-evap)"
Hector Z.
DRYER-GAS WHIRLPOOL WGD5000DW2
George Y.
DISHWASHER JENN-AIR JDB8000AWB3 Installed sump pump and manifold door seal wheels need to reschedule to come back install control board dispenser.
Irvin F.
RANGE WHIRLPOOL WFG515S0ES1 "Cx says front right burner intermittently will not ignite. Checked for operation the front 2 burner will lite, but take couple tries. Inspected burner heads found in good shape, not sealing to the cooktop tightly. The burners on low are look like they want to extinguish. Installed replacement burner heads. Adjusted flames slightly higher in simmer. Test check good lite better."
George Y.
REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Found refrigerator right and left door has some ripples, need to replace right and left door ok to order.; ordrng 1 LW10413519 (dor-fip ms) and 1 LW10557493 (dor-fip)"
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP2 "Cx says fresh side section is not cooling. The frezer section is good. Open frezer door the fan is not running. Checked power to the fan blue/ red,wht =120 v. The motor fan seized up cause of issue. Replaced failed motor. Powered fridge. All operations normal."
George Y.
REFRIGERATOR KITCHENAID KRFC704FBS00 Ice maker defective reorder also need ice door label; ordrng 1 W10908391 (icemaker)
Irvin F.
FREEZER MAYTAG MRT118FZEM00 "upon arrival found failed evap motor. Removed panel confirmed power to the motor. Good. Replaced evap motor powered up, fan runs all operations normal."
George Y.
REFRIGERATOR JENN-AIR JFC2089BEP01 Found refrigerator still over freezing need to replace Jazz board main control board in back of unit ok to order part.; ordrng 1 WPW10317076 (cntrl-elec) and 1 WPW10677146 (cntrl-elec)
Hector Z.
M/W OTR KITCHENAID KMHS120ESS5 "Microwave displaying open door when is close. Replaced both interlocks assembly (W11182141, W11182140). Tested ok."
George Y.
REFRIGERATOR WHIRLPOOL WRF535SMBW00 Need to order ice maker Spoke to Robert left message ok to reschedule.; ordrng 1 W10884390 (icemaker)
Hector Z.
DISHWASHER KITCHENAID KDTE704DPA0 "Checked the unit and found nothing working incorrectly. Ran a diagnostic test and there is no failure codes, ran the rest of the test and it passed.
Hector Z.
RANGE WHIRLPOOL WFG505M0BS3 "Replaced oven igniter, burner head orifices and burner heads. Tested ok."
George Y.
WASHER WHIRLPOOL WTW4616FW2 Found washer not washing found door lock locking and unlocking need to replace latch replaced latch retested check out ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR JENN-AIR JFC2290REP00 Installed both gaskets tested check out ok complete. No dents or dings cause by tech.
George Y.
WASHER MAYTAG MVWB765FW1 Installed control board and display board tested check out ok complete. No dents or dings cause by tech.
George Y.
OVEN JENN-AIR JJW2830DS00 Found oven top door inner glass shatter need to replace replaced inner glass retested check out ok complete. No dents or dings cause by tech.
George Y.
DISHWASHER WHIRLPOOL WDF520PADM7 Found dishwasher working ok customer concern dishwasher liner still wet hot water ok heater checking ok complete. No dents or dings cause by tech.
George Y.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TS Installed control and filter board tested check out ok complete. No dents or dings cause by tech.
George Y.
WASHER WHIRLPOOL MHW8200FWO Found washer working ok no leaks found water coming from back of wall coming from drain customer to have plumber clear drain complete.
Erick S.
REFRIGERATOR WHIRLPOOL WRT318FMDW00 Installed new parts on unit. Retested it and unit has good airflow o both compartments. Job comp
Erick S.
REFIRGERATOR WHIRLPOOL WRS571CIHZ00 "Cycled uni and found damper motor grinding every single tim it open or closes. Door getting tuck closed as well, replaced diffuser. Retested it and unit door open and closes with no noise or errros, job completed"
Erick S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer states unit is over freezing in fresh side. Found thermistor in freezer on low resistance which may be causing failure. Installed new parts on unit. Retested it and unit is cooling in both sections. Job complete"
Erick S.
RANGE WHIRLPOOL WFG320M0BW2 Installed new components on unit. Retested it and units burner and oven are working with no gas leaks. Job complete.
Erick S.
REFIRGERATOR WHIRLPOOL WRS555SIHZ00 Installed new motor. Retested it and it’s dispensing both type of ice. Job completed
Erick S.
WASHER GE GHW460ASJGWW Cycled unit and found it with door latch failure. Found last Christmas corroded and calcified smelled like bleach. Replaced latch. Retested it and it passed diagnostics tests wih no errors. Job completed
Erick S.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Installed-new parts on unit. Retested it and door is sealing,ice maker cycled and filled. Job completed"
Erick S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed new parts on unit. Retested it and it passed all tests. Job completed
Erick S.
ICEMAKER KITCHENAID KUIS15NRTB2 "Installed parts on unit. Pulled vacuum,recharged system, Inspected for leaks and found none. Unit is now cooling and making ice with no water. Job completed"
Erick S.
ICEMAKER FRIGIDAIRE FFHB2740PP "Installed new compressor. Pulled vacuum, recharged system, inspected for leak. Compressor is now running. While testing compressor found internal leak at ice maker evaporator. Leak is not repairable"
Erick S.
WASHER WHIRLPOOL WTW5000DW0 Wash coupling fuse to transmission need to break wash plate to correct failure reschedule ; ordrng 1 W11035751 (gearcase)
Erick S.
DRYER - ELECTRIC GE GHDP490EF1/WW Cycled unit and found open high limit causing it to fail. Replaced fuse. Retested it and it passed all tests with no errors. Job completed
Erick S.
WASHER MAYTAG MVWC565FW1 Cycled unit through diagnostics and found it with door latch and shifter failure. Tested both shifter and latch. Latch mechanism is faulty and trac on shifter is bad. Replaced both. Retested it and it passed all tests. Job completed
Erick S.
WASHER MAYTAG MVWC565FW0 "Cycled unit and found unit with door latch and shifter error. Found broken shifter arm. Latch mechanism, not engaging. Replaced both. Retested it and it passed all tests. Job completed"
Erick S.
WASHER MAYTAG MVWB835DW3 Cycled unit and found unit with off bounce error causing it not to spin. Accessed basket and found suspicion uninstalled causing to go off balance. Reinstalled and secured all 4 suspensions. Retested it and passed all tests with no errors. Job completed If issue persists please order new suspension and gear case
Erick S.
WASHER MAYTAG MVWX655DW1 Custom mere dew nt have pop. Will call back when she has correct info
Erick S.
WASHER MAYTAG MVWC565FW1 Installed new parts on unit. Retested it and it passed all tests with no errors. Job complete
Erick S.
WASHER MAYTAG MVWC565FW1 "Installed new parts on unit. Retested it and I passed all tests with no errors, job complete"
Erick S.
WASHER GE GTW485ASJ3WS "Intel led new agitator assembly, reprogrammed to correct personality. Retested it and it passed all tests with no errors. Job completed"
Erick S.
OVEN WHIRLPOOL WFG320M0BS3 Installed new parts on unit. Retested it and it passed all tests with no errors. Job completed
Dane K.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 Upon arrival customer stated the unit was not making ice. Unit had ice in the bucket but production was very slow. Removed and replaced ice maker. Unit functions normal
Dane K.
WASHER WHIRLPOOL WTW8900BC Upon arrival the unit would slam the lid and the doorlock would not lock. Found the springs on the hinges are broken and the doorlock only clicking. Remove and replace door hinges and door lock and tested unit. Unit functions normal now
Dane K.
DRYER MAYTAG MGDX655DW Upon arrival of the unit was not drying the clothes. Found igniter not glowing but was getting proper voltage. Removed and replaced igniter and tested unit. Unit functions normal now. Also found indications of clogged vent. Instructed customer to clean venting for optimal performance; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Dane K.
MICROWAVE OVEN FRIGIDAIRE LFMV1645TF Upon arrival the display was dead. Found a 20 amp fuse on the noise filter board open. Removed and replaced fuse and tested unit. Unit functions normal now
Dane K.
DRIYER WHIRLPOOL WGD5000DW Upon arrival the unit would not start. Found door switch faulty. Removed and replaced switch and tested unit. Unit functions normal now; used 1 WPW10569603 (SWITCH-DOR) from stock
Dane K.
REFRIGERATOR WHIRLPOOL WRS321SDHZ Upon arrival the unit was not dispensing ice. Found the auger motor getting voltage but would not turn only hum. Removed and replaced auger motor and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE LGHB2867PF Upon arrival the unit had a frozen fill tube due a leaking water valve. Removed and replaced valve and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE LFSS2612TE Upon arrival the fresh side compartment was freezing everything and the water and ice was not working and the unit was leaking inside the refrigerator. Found the dampener door stuck in the open position causing unit to freeze all the items inside the fresh side compartment. Gaffner stuck open also frozen water lines and filter housing assembly; ordrng 1 218976409 (tube) and 1 218976438 (tube) and 1 242009602 (BASE) and 1 242303001 (damper assembly) and 1 242303001 (damper assembly)
Dane K.
WASHER GE GTW460ASJWW Removed and replaced control and lid lock and tested unit. Unit functions normal now
Dane K.
WASHER AMANA NTW4516FW3
Dane K.
WASHER WHIRLPOOL WTW7500GC2 Upon arrival the unit was loud. Found the gearcase grinding. Could not remove wash plate from shaft on gearcase. Removed and replaced gearcase and washplate and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2021TW1 Upon arrival the fresh side was not cooling the way it should and the unit was very loud. Found evaporator fan motor loud and turning very slowly. Removed and replaced fan motor and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Upon arrival of the lights inside the unit would flash when the doors were open. Found fresh side LED burned out. Removed and replaced fresh side LED and tested unit. Unit functions normal now
Dane K.
WASHER AMANA RTW4516FW Cx thought the unit was leaking because of spilled water. Unit is working fine.
Dane K.
FREEZER WHIRLPOOL WRF535SWHZ01 "Removed and replaced freezer rails, brackets, freezer door and freezer gasket and tested unit. Unit functions normal now"
Dane K.
ELECTRIC RANGE KITCHEN AID KSEB900EBL Installed element and tested unit. Unit functions normal now
Dane K.
WASHER WHIRLPOOL KAWS850JQ2 Found the balance spring was not attaching the tub to the base. Secured balance spring and tested unit. Unit functions normal now
Dane K.
WASHER MAYTAG MVWB835DW3 Upon arrival the unit would not drain. Found drain pump seized up. Removed and replaced pump and tested unit. Unit functions normal now
Dane K.
M/W OTR MAYTAG MMV5207BAB Found the magnetron had burned and burned a hole through the wave guide. Job complete
Dane K.
WASHER MAYTAG MVWX655DW0 "Upon arrival the unit would not spin. Found drive hub for now. Could not remove wash plate from Drive hub And gear case shaft had a piece of wash plate welded to it. Removed and replaced wash plate, drive hub, and gear case. Tested unit. Unit functions normal now"
Dane K.
REFRIGERATOR BO KITCHEN AID KRFF507EWH Removed and replaced evaporator fan motor and facia kit and tested unit. Unit functions normal now
Chris M.
REFRIGERATOR GE PYE22PMKHES Needing to re-order left side refrigerator door due to a chip and scratched. Door is detective.Ordering left side door will use all of their parts on return visit. ; ordrng 1 WR78X26440 (ps ff lh disp door s)
Chris M.
REFRIGERATOR KITCHENAID KRMF606ESS01 I fixed the ice production, we still are having condensation around the icebox facia. I first checked my product temperature inside refrigerator compartment I was at 38° which is good.In test mode everything checks out good as far as the heater working; ordrng 1 W10682576 (heater) and 1 W11242954 (box-ice)
Chris M.
OVEN WHIRLPOOL KOSC504ESS Customer was stating the touchpad was acting up and she was having issues with oven door is locked and no function or power to it at this time; ordrng 1 W10694991 (swtch-memb) and 1 W11025102 (fuse-thrml)
Chris M.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Condensation and where it was coming from Answer diagnostics and ran multiple tests. Found mulligan to be bad Also there is a lot of gasket issues where hair is getting through And the facia heater connection was loose on the heater side; ordrng 1 W10698203 (rail-mulln) and 1 W11242954 (box-ice) and 1 WPW10280988 (gasket) and 1 WPW10392172 (gasket) and 1 WPW10553630 (escutcheon) and 1 WPW10598013 (cover)
Chris M.
DISHWASHER WHIRLPOOL WDT710PAYM2 Customers issue is dishes don’t seem to be coming out dry also not much water is getting into the dishwasher. Inter-diagnostics received F4-E1.—-F6-E1—F10-E3 &F7-E1 error codes I checked my P5-2 to P5-1 It was like my readings were pulsating when I checked in with my meter. Powered unit back cycled dishwasher through test found fill valve Was Barely pumping water and also heater would not come on and had a big burn mark on it .Was having issues during test mode with the control board dropping out and not advancing; ordrng 1 W10479763 (cntrl-elec) and 1 WPW10327249 (water intake valve) and 1 WPW10705575 (sensor)
Chris M.
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 Customers issue is that refrigerator compartment is not cooling. I found coil to be iced up fan not moving there for refrigerator is not getting cold.Compressor and condenser fan motor all functional.; ordrng 1 297286803 (capacitor-run) and 1 5303918645 (thermistor kit) and 1 5303918675 (control box)
Chris M.
WASHER MAYTAG MVWB835DC3 "Customers issue is that the washer was making a lot of noise during spin cycle.I entered washer in the diagnostics received an F2-E1 Error code. Then ran system test noticed the wash play was making a lot of noise. Removed wash plate Notice teeth were worn out. Replaced with new one tested for proper function everything checks out good Showed customer The proper way to load washing machine and maintenance,,Also informed her she needs to affresh through a clean cycle.To help with the smell. Job completed"
Chris M.
WASHER WHIRLPOOL WTW8500DC2 Customers issue is that there is little pieces of something that would come out on the clothes from the wash machine. I Checked machine for Fault codes the only one I received was a Stuckey code then pulled out wash plate to only find some change and some other junk underneath it. On the bottom side of the wash plate it was real moldy so I cleaned..I then recommended that wash machine should be ran through a clean cycle Then you have a customer monitor How to close them out after being washed. Job completed
Chris M.
DISHWASHER WHIRLPOOL WDF520PADM7 Customers issues that water was coming out from the front of the dishwasher. I pulled kickplate and cycle dishwasher through test mode did not find any leaks. But I did notice is that the left side mounting bracket was bent down in between the door frame and the door itself not allowing it to seal properly. Also there is way too much soap in there. Informed customer to run cycle with no soap.To dilute all the suds out of there.. All functions tested good. Job complete
Cesar H.
WASHER WHIRLPOOL MVWX655DW1 Basket worn again on gear case shaft recommended replacing gear case ; ordrng 1 W10752719 (basket)
Chris M.
REFRIGERATOR KITCHENAID KRSF505ESS00 On return visit removed and reassembled left door and refrigerator. Swapped out existing parts from all door to new door due to wiring issue. Tested for proper function everything checks out good now. Job completed
Chris M.
DISHWASHER WHIRLPOOL WDT970SAHV0 Customers this year’s new dishwasher consul was broken. Removed and replaced consoletested for proper function everything checks out good. Job complete
Chris M.
OVEN WHIRLPOOL WEG745H0FS0 Customers issue is oven wasn’t working in broil. Upon arrival entered gas range in the diagnostics receive no error codes.Then checked oven and bake and broil noticed it was I having a hard time igniting. Replaced igniter tested for proper function everything checks out good now. Job complete
Chris M.
REFRIGERATOR WHIRLPOOL KBRO36FMX00 Customer had concerns about built-in refrigerator making noise and also temperature concerns. I was able to duplicate sound found condenser fan hitting shroud. Made adjustments a bracket fan is not spinning without hitting anything. Found over Tampa display on even the temperatures were in a recommended settings. Enter diagnostics checked my thermistors everything checked out good did a factory reset light went off. All other functions tested good refrigerator is functioning like it should. Job complete
Cesar H.
DISHWASHER KITCHENAID KDTE104ESS3 Replaced sump unit tested good
Cesar H.
WASHER MAYTAG MVWX655DW1 "3/28/19 9:36: CH there 3/28 THU, 9:12 to 9:31, Found hub on basket has stripped gear splines causing gear case to not engage with basket for spin cycles basket also has play on shaft indicating basket also worn; ordrng 1 W10721967 (drive pulley) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)Replaced parts listed all checked good"
Cesar H.
DRYER WHIRLPOOL WED5000DW2 Found thermal fuse ohm open failed fuse is cutting off power to heat element. replaced failed fuse and tested unit all tested good at this time ; used 1 WP3392519 (THERMAL FUSE) from stock
Cesar H.
FREEZER FRIGIDAIRE FFTR1814TW0 Freezer and fresh side compartment are too warm. Fresh side at 42 and freezer at 15. found failed thermostat. Thermostat is set to the coldest setting and unit is not running thermostat ohm open should be close with temperatures this high replaced thermostat; all tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found failed LED pod in freezer section has power will not light up replaced pod and unit tested good; used 1 WPW10515057 (LIGHT) from stock
Cesar H.
RANGE GE JGP963SEK1SS Replaced harness all burner are igniting properly
Tyler F.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the drawer in the freezer is falling. Found failed rails. Removed and replaced rails tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL KSSP42QMS01 "Customer stated that the unit stopped cooling in the refer compartment and display is incorrect. (rc was warm yet display was reading -10, and the gear on the diffuser is noisy and sticks intermittantly) Removed and replaced diffuser and display tested all works good at this time."
Tyler F.
WASHER MAYTAG MVWB855DC3 Customer stated that the washer will not fill with water. Found error code for fill valve temp sensor and long fill. Removed and replaced fill valve tested all works good at this time.
Tyler F.
RANGE MAYTAG MET8800FZ00 Removed and replaced element and element is still not coming on. Removed and replaced switch tested all works good at this time.
Steven W.
REFRIGERATOR WHIRLPOOL WRT148FZDW00 "Found evaporator iced up, drain iced up. Deiced evaporator, drain, diffuser. Replaced control box. Found evaporator fan harness plug loose. Reconnected plug into harness. Unit is cooling properly at this time. Advised customer to allow 24 hours for temps to stabilize. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced UI . Unit unit is cooling properly at this time. Filter is clogged. Advised customer to replace filter( plugged ). fill valve is ok.Complete.
Rod H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Returned to replace light assembly that was ordered and test op normal. As designed op returned.
Tyler F.
RANGE WHIRLPOOL WFG505M0BS3 Customer stated that gas valve is stuck. Will need manifold
Randy C.
WASHER MAYTAG MVWB835DW3 F0E3 overloading issue. No other error codes. Ran diagnostics. Unit oassed diagnostics tests lid locks unit drains unit agitates unit spins. Unit working as designed. Referred cx to owners manual. Unit working as designed.
Tyler F.
DISHWASHER WHIRLPOOL WDF560SAFM2 Sump was defective and leaked. Reordering sump.; ordrng 1 W11085683 (pump&motor)
Tyler F.
WASHER MAYTAG MHW3505FW1 Customer stated that the unit will not wash. Found error code for stator. Ordering stator and rotor not in stock.; ordrng 1 W10870751 (stator) and 1 WPW10544980 (rotor)
Randy C.
REFRIGERATOR MAYTAG MRT118FFFH01 Found unit seal had came off at the corner where the unit opens. Fastened seal and made sure everything was properly set. Unit now working as designed. Seal is now in place. If issue happens again send out with new gasket.
Randy C.
REFRIGERATOR AMANA HR9084223 Found that unit won’t seal. Found gasket was not formed to door re formed with heat gun. Now working as designed
Randy C.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Removed and rep, replaced parts now working as designed cx approves job at this time"
Randy C.
REFRIGERATOR WHIRLPOOL KBRA20EMSS
Kevin M.
REFIRGERATOR WHIRLPOOL WRX735SDBM04 Removed and replaced evap motor and light switch housing. Heated and formed gasket. Tested unit. All tests good. Brackets not needed.
Randy C.
REFRIGERATOR KITCHENAID KBSD608ESS00
Kevin M.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Temps are a little too warm to make ice properly. I found unit has a low side sealed system leak and unit has old silver evaporator. Unit needs compressor and new evaporator covered under scode S71233. Removed and replaced compressor and evaporator. Vacuumed system down and charged with 5.5oz. Tested unit. All tests good. ; used 1 134A (134A 5.5OZ), and 1 AF1200 (TUBE EXTENSION) from stock"
Kevin M.
WASHER WHIRLPOOL WFW7590FW0 "Rotor bolt broke off inside basket shaft and has causing bad rotor. Unit needs outer tub assembly, rotor and rotor bolt. Removed and replaced outer tub, rotor and bolt. All tests good"
Randy C.
REFRIGERATOR WHIRLPOOL KBSN602ESS01 Found refrigerator door with a dent. Ordering door customer aware will wait for door to come in; ordrng 1 W10800785 (door-skin)
Kevin M.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Water leaking inside RC caused by failed filter cap not allowing customer to fully insert filter. Also found frozen ice maker fill tube causing ice maker not to make ice. Removed and replaced fill tube, latch, cap and user interface. Tested unit. All tests good."
Jesus C.
WASH/DRY COMBO WHIRLPOOL WET4027HW0 "Customer states that unit agitator making noise. Ran diagnostics and found the latch not working properly, agitator making noisy. Removed agitator and found the spline worn out. Installed new and remov"
Jesus C.
DRYER MAYTAG MGD6630HC0 "Disassembled unit and removed blower wheel, motor. Installed new motor and wheel. Assembled unit and tested. Unit is working as design."
Jesus C.
OVEN KITCHENAID KODC304EBL00 Pulled unit out and turned power off. Removed back cover and replaced thermistor. Assembled unit and tested. Unit is now working as design.
Jesus C.
DISHWASHER KITCHENAID KDTE234GPS0 Checked unit and pulled unit out. Inspected unit door links and hinges. Placed old stricker back in place and door to be closing better. If problem persist to order new tub.
Jesus C.
REFRIGERATOR KITCHENAID KSSC48FMS02 Customer states that unit fresh side section not cooling. Removed evaporator cover and found the return vent iced up
Jesus C.
DISHWASHER KITCHENAID KDTE704DSS0 "Customer states that unit is leaking. Checked unit and ran diagnostics. Found gasket on motor pump,leaking. Ordered part; ordrng 1 WPW10554963 (pump&motor)"
Isidore A.
WASHER WHIRLPOOL WTW7300DW0 Found unit was connected to power surge protection. Removed surge protector and connected directly. Washer now powering on.found F7e0 power connection error verified and user interface error f2e1 verified cleared codes . Test washer okay at this time
Jesus C.
OVEN IKEA IBS350PXS01 Removed back cover and tester thermistor and it’s a bad part
Isidore A.
WASHER WHIRLPOOL WFW95HEDC0 Found f5e2 error code not verified customer stated that it was replaced as ACU was also. Test cycle no problems found. Possible over suds or out of balance. Washer working at this time.
Isidore A.
WASHER WHIRLPOOL WGT4027HW0 "Found door latch not locking, removed dryer top panel and old latch assembly. Installed new latch assembly reinstalled top panel and dryer. Test washer, latch working ok at this time washer working as designed."
Isidore A.
REFRIGERATOR GLADIATOR GARF30FDGB00 "Found bottom of door gasket not touching, set door seal with heat gun to expand seal explained to customer to let seal set. Refrigerator door gasket working as designed."
Hector Z.
OVEN JENN-AIR JMW2427DS02
Hector Z.
REFIRGERATOR AMANA ASI2575GRW00 "Freezer door stuck close. Checked unit and found bottom freezer door liner dragging on the lower section of the refrigerator cabinet liner.Removed upper door hinge, and adjusted freezer door. Tested ok."
Hector Z.
REFRIGERATOR KITCHENAID KBSN602EPA01 Replaced control box and temperature sensors. Tested ok.
Hector Z.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced air diffuser. Tested ok.
Hector Z.
OVEN MAYTAG MER6600FZ1 Replaced both receiver hinge and both door hinge.tested ok. Also calibrated oven temperature.
Hector Z.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Ice maker not producing ice. Checked ice maker and found an empty tray, also tested ice maker water valve, it work and dispenser Wright amount of water, ice box fan motor working, as well freezer and fresh side compartments temperatures 0 deg and 38 deg. Replaced ice maker, cycled and tested ok."
Hector Z.
REFRIGERATOR MAYTAG MFI2569YEM2 "Ice maker not producing ice. Checked unit and found iced up ice maker fill tube, due to leaking fill valve, also broken ice maker air buffer, and worn out ice maker; ordrng 1 W10882923 (icemaker) and 1 WPW10312691 (air-baffle) and 1 WPW10312696 (water inlet valve)"
Cesar H.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found defuser sticking partly open causing air in to fresh side compartment freezing on fresh compartment. Replaced defuser unit tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Replaced gaskets tested good
Cesar H.
M/W OTR WHIRLPOOL WMH31017HS2 Found open cavity fuse cutting off power to control reset thermostat and tested all checked good
Cesar H.
DISHWASHER MAYTAG MDB4949SDM3 Failed lower dish rack wheels causing lower rack to not roll and sit lower causing lower spray arm not to spin. And dispenser seal has failed will install dispenser on return ; ordrng 3 W10195416 (wheel)s
Cesar H.
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA Found sealed system leak low side of the system incomplete frost pattern on evaporator sensors and fans checked good. Also ice room leaking air will need new seal kit ; ordrng 1 5303918411 (compressor kit) and 1 5303918569 (evaporator kit) and 1 5303918784 (air handler housin)
Cesar H.
WASHER MAYTAG MVWC565FW1 Found clogged valve causing a slow fill and hot and cold reversed cleared valve and reversed hoses so that cold is on cold and on hot unit tested good. Instruct customer water supply dirty
Cesar H.
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced controls tested good
Cesar H.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 No dispensing ice auger motor has failed it seized will not spin rerouted for auger motor ; ordrng 1 242221501 (motor-auger)
Cesar H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found door not closing properly due to upper rack not going in all the way. Found rear of cabinet has a slight bow not allowing rack to go in all the way looks to be about 1/4 - 1/8 short of going in all the way; ordrng 1 W10909756 (TUB ) and 1 WPW10350382 (dishrack)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated that the unit is not cooling. Found 7 it has frozen evaporator. Ordering harness in stock. Customer to defrost unit.; ordrng 1 W10911770 (harns-wire)
Tyler F.
WASHER WHIRLPOOL WTW4900BW1 Customer stated that the unit is making noise in the spin. Found failed bearing in gear case. Ordering gear case and cam kit in stock.; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase)
Tyler F.
DISHWASHER WHIRLPOOL WDT780SAEM1 Customer stated that unit is leaking underneath. Found pin hole leak in drain hose. Ordering drain hose loop in stock.; ordrng 1 WPW10545278 (drain hose)
Tyler F.
FREEZER WHIRLPOOL WRF736SDAM14 Customer stated that the freezer is leaking found drain tube is clogged. Ordering drain tube.; ordrng 1 W10776917 (extension)
Tyler F.
RANGE WHIRLPOOL WFG540HOES1 Customer stated that the two front burners are not igniting all the time. Ordering burner heads and cap kit in stock.; ordrng 1 WPW10183374 (cap-burner) and 2 WPW10515455 (burnr-head)s
Tyler F.
REFRIGERATOR MAYTAG MSC21C6MFZ00 Customer stated that the dispenser still drips. Ordering dispenser hose not in stock.; ordrng 1 WPW10294737 (spigot)
Tyler F.
REFRIGERATOR KITCHEN AID KRFF507ESS01 Customer stated that evaporator is frozen. Ordering harness kit in stock. Customer to defrost.; ordrng 1 W11033168 (harns-wire)
Timothy J.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Inspected unit and found the evaporator is frosting up again. Last visit I positioned the thermistor and completed the checklist for this unit. ; ordrng 1 W10806457 (rail-mulln) and 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)
Timothy J.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Inspected unit and found the IM does not complete the harvest cycle.; ordrng 1 W10873791 (icemaker)
Raymond H.
FREEZER WHIRLPOOL WRT311FZDB00 "Upon arrival evap fan was frosted over and stalled by ice. Cleared ice and found motor barley turning. Tried replacing fan but diffuser rip apart when trying to remove. Needs diffusers, fan and harness.; ordrng 1 W10616173 (cover-evap) and 1 W11126274 (air-tower) and 1 W11188815 (diffuser)"
Raymond H.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Upon arrival evap frosted causing poor cooling in FC needs fan and harness.; ordrng 1 W11024089 (motor-evap) and 1 WPW10290745 (harns-wire)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Customer stated that the refer compartment is not cooling and lights are not working. Found evaporator is frozen over and LED lights are out. Removed and replaced harness and lights tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL CTN1911GEW "Customer stated that unit is not cooling. Found bad start device. Removed and replaced start device. Tested all works good at this time.; used 1 8201786 (START DEVICE,COMBO)"
Tyler F.
DRYER MAYTAG MGDC300BW0 Customer stated that the knob and shaft pulled out of timer. Removed and replaced timer tested all works good at this time.
Patrick C.
REFRIGERATOR MAYTAG MFI2570FEZ05 Found no ice again intermittent issue. I’ve seen similar issue on other products needs switch and control ; ordrng 1 12002646 (light switch) and 1 W11043763 (cntrl-elec)
Tyler F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Customer stated that water line had a pin hole leak from factory. Fixed and tested all works good at this time.
Patrick C.
MICROWAVE OVEN FRIGIDAIRE FGMV176NTF Need to order main control as well. Forgot to place that in the order ; ordrng 1 5304509637 (CONTROL )
Patrick C.
LAUNDRY MAYTAG MVWC565FW Parts not with my bin
Patrick C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found the unit not defrosting again. Thermal fuses bad on harness. Sensor reading open as well. Need to order parts ; ordrng 1 W10911770 (harns-wire) and 1 WPW10384183 (thermistor)
Timothy J.
REFRIGERATOR WHIRPOOL WRX735SDHZ Inspected unit and found Partial cubes. Checked flow at the dispenser and found a loose water connection. Reset connection and tested. Unit operating as designed. No leaks noted.
Timothy J.
WASHER MAYTAG MHW5500FC1 9-1(long drain) 8-1(long fill)5-4(Door not opened between cycles). Ran a service test and found the unit not draining. Accessed coin trap and found it clogged with lint. Cleared clog and tested. Unit operating as designed. No leaks noted.
Kevin M.
WASHER MAYTAG MVWC565FW0 "Unit producing burning smell during operation. Gearcase has leaked oil and customer was smelling belt slipping on pulley due to oil. Unit needs gearcase, actuator, cam, belt and belt shield. Ordering parts. Allow 1.5 hours on return. ; ordrng 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 WPW10427633 (pulley shield)"
Kevin M.
DISHWASHER KITCHENAID KDTE254EBL2 Unit is not draining. I tested unit and found pump motor is shorted which has caused issue with drain circuit in main control. Unit needs main control and drain pump motor. Ordering parts.; rqstng P&A on 1 W10866124 (cntrl-elec) and 1 WPW10531320 (drain pump)
Kevin M.
MICROWAVE WHIRLPOOL KOCE500ESS07 Control panel not lighting up. Unit has voltage to panel but no response. Ordering control panel. Please allow 2 hrs will need to remove unit from wall to replace due to location. ; ordrng 1 W11093254 (panl-cntrl)
Raymond H.
DRYER MAYTAG MGD8200FW1 "Upon arrival cx states back vent is starting to blacken, informed cx this is normal use of unit. Also found cx has restricted venting behind unit causing excessive heat and irregular circulation. Cx needs to fix venting. Unit functions as designed."
Kenneth M.
WASHER MAYTAG MVWX655DW1 Found unit doing nothing but clicking in the control board. Ordering control board and latch. Unit is locked; ordrng 1 W11116592 (cntrl-elec) and 1 W11307244 (latch)
Raymond H.
DISHWASHER MAYTAG MDB8959SFZ4 "Replaced latch and tested, unit still intermittently shutting off. Unit acts up when shook, inspected for loose connections and found none. Measured voltage at terminal block, found line voltage dropping when shook, as RS said, it’s either the power cord is being disturbed by the unit when in use or cx has a floating neutral. This is external unit. Cx needs a handy man or electrician. Unit functions as designed."
Kenneth M.
FREEZER WHIRLPOOL WRX735SDHV00 Ordered only 1 rail when 2 should have been ordered. Ordering another side rail. ; ordrng 1 WPW10120018 (slide rail (frz))
Randy C.
WASHER WHIRLPOOL WFW75HEFW0 Removed dryer from top of washer. Removed and replaced parts. Tested. Unit passed. Cx approves job. No leaks. Reput dryer on washer. Cx approves unit back in location.
Patrick C.
WASHER MAYTAG MVWB835DW3 Unit not operating properly. Checked errors and found f0e3 error. Overload error basket spins freely and motor seems to operate properly. Noting stuck between tub and basket needs gear case.
Patrick C.
DISHWASHER MAYTAG MDB7749SBM2 Removed and replaced panel and motor. Tested unit. All ops checked good
Kevin M.
WASHER AMANA NTW4516FW3 Customer stated they smelled burnt rubber during use. I tested unit. No error codes stored in main control. All tests good. Instruct customer on load weight as it can cause belt to slip and give off an odor.
Kevin M.
WASHER WHIRLPOOL WTW5000DW2 Unit lid will not unlock. I put unit into diagnostic cycle and found code for lid switch fault. Removed and replaced lid lock assembly. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WFW75HEFW0 Unit leaking out door. Found defective door boot. Removed and replaced door boot. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Led lights out in FC and RC. Found failed main led module that caused issues to FC led module. Removed and replaced both modules.
James M.
MICROWAVE GE JVM7195FL1DS "Unit has an intermittent heating issue. Tested unit and found it currently heating. Ordering door switches and main control; ordrng 2 WB24X829 (switch,door sense)s and 1 WB24X830 (sw-monitor) and 1 WB27X30632 (main board)"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Unit not dispensing water through dispenser. I removed user interface and found harness for dispenser switch had fallen out causing user interface not to see when customer pushes switch. I reconnected connector. Tested unit. All tests good.
James M.
REFRIGERATOR WHIRLPOOL KSRS27IKWH02 tested water. Waterline no longer leaking. Optic issue not receiving full 120volts ac. Only receiving 105v ac; ordrng 1 W10757851 (optic bd set ref)
Kenneth M.
DRYER WHIRLPOOL WED4815EW1 Found unit with a rattle due to something between entangled with the motor removed clothing that slipped through small crease of dryer and got wrapped up with the dryer. Tested unit. Unit is now working properly. Customer approves function at this time
Kenneth M.
DRYER WHIRLPOOL WED5000DW2 Installed door seal and tested unit. Unit s now working properly. Customer approves function at this time.
Kenneth M.
DRYER WHIRLPOOL WED4815EW1 Installed timer and door seal and tested unit. U it is now working properly. Customer approves function at this time.
James G.
WASHER WHIRLPOOL MVWB765FW3 Unit making noise under load; ordrng 1 W10734521 (slider) and 1 W11134159 (GEARCASE ) and 1 W11260238 (ROTOR )
Kenneth M.
DRYER MAYTAG MEDX655DW1 Found 7nit not drying properly due to poor venting. Informed customer that dryer vent needs to be swept. Customer will call to get maintenance out and sweep vent. Unit is working properly otherwise. Customer approves function.
Jim S.
REFRIGERATOR WHIRLPOOL WRF560SMYW04 Defrost drain tube was blocked and the overflow caused the door to pop open and frost the evaporator. Cleared defrost drain and removed the frost from the evaporator. Unit tested ok
Jim S.
RANGE WHIRLPOOL WFE525S0HS0 Replaced burnt terminal block. Customers circuit breaker is faulty
Jim S.
DRYER LG DLE4801W Replaced thermostat and installed a new dryer vent
James G.
REFRIGERATOR FRIGIDAIRE FFHT2032TP2 Evaporator motor not running ; ordrng 1 242077702 (motor)
Jim S.
DRYER - GAS MAYTAG MGDX655DW 119 volts to the timer motor but it would not advance. Replaced timer. Unit tested ok
Jim S.
WASHER SAMSUNG WF50K7500AV/A2 Replaced top. Unit tested OK
James G.
REFRIGERATOR FRIGIDAIRE FFTR2021TS2 Unit has bad drain pan; ordrng 1 807694801 (pan-defrost)
Jim S.
MICROWAVE OVEN GE JES2251SJ03 Control board overheats and shuts down. parts are unavailable Case number 190415-007713
Jim S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Air damper frozen open allowing no regulation of cold air. Replaced damper again
Jesus C.
WASHER MAYTAG MVWB835DW4 "Customer states that unit only dispenses hot water. Ran diagnostics and found error code. Ran auto test and found the wash plate making noise.also found unit is dispensing water from valve. Unplugged unit and removed UI panel. Installed new panel and assembled, removed wash plate and found coins on the bottom. Removed and assembled. Per error code inspected rotor and it’s good. Ran auto test and passed. Unit is now working as design. F0-E3. Overload"
Jesus C.
WASHER MAYTAG MVWB865GW0 Removed agitator and nut. Tilted unit and removed gearcase and parts. Installed new gearcase and assembled unit. Placed nut back and agitator. Removed control board and ran calibration. Ran auto test and also passed. Unit is now working as design.
Jesus C.
DRIYER MAYTAG MEDB950YG0 Customer states that unit is making a ticking noise. Raised top lid and removed from panel. Removed drum and inspected unit. Bypassed switch and ran unit. Noise coming from blower wheel. Removed wheel and inspected. Unit wheel is normal wear and tear. Assembled unit and tested. Unit is working as design.
Jesus C.
COOKTOP IKEA ICI500XB01 Removed power from unit and raised. Disassembled unit and removed module. Installed new module and assembled unit. Powered unit back on and had customer test it. Unit is now working as designed.
Jesus C.
REFRIGERATOR KITCHENAID KRFF707ESS01 Pulled unit out and removed cover. Recovered any refrigerant from unit with bag and none in the system. Removed compressor and filter dryer. Installed new compressor and dryer. Pulled vacuum and recharged unit. Removed fresh side evaporator and placed thermistor in the right position. Also the evaporator has a complete frost pattern. Assembled fresh side section. Unit is working as designed.
Irvin F.
DRIYER FRIGIDAIRE FFLE3911QW0 Cx says the dryer is not rotating and washer is not agitating. The laundry center dryer belt came off pulley. Inspected pulled, in operational, reconnected. The washer per the tech sheet has a bad control pressure sensor. Test 1, no water draining only test 2 same. Lock activated but test 4-unit filled but did not agitate. The position switch is off, the tub moves but not in positions suppose too. Replacing electronic control. ; ordrng 1 137353302 (lock) and 1 137493300 (switch) and 1 808653801 (board)"
James M.
REFRIGERATOR AMANA ASI2575FRS00 "Found und unit not keeping cold enough. Checked compressor amp and found 1.1 amps. Tested ohms and found left to center 6.7 ohms, right to center 8.4 ohms. Left to right 15.4 ohms. Compressor good and unit cooling. ambient temperature of area unit is kept is getting to cold (below 55 degrees) to allowing unit to run long enough to get to desired temps. Customer informed and recommended to move the unit to a slightly warmer area."
James M.
DRIYER ELECTROLUX EFMG627UTT Replaced belt and tested unit. Unit now working as intended and customer approves.
James M.
REFRIGERATOR AMANA ASI2575GRS00 Unit had crushed ice build up blocking ice dispenser from switched no back to cube. Cleared build up and unit is functioning as intended and customer approves.