Local Reviews
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Cesar H.
DISHWASHER MAYTAG MDB8959SFZ4 Found spray arms failed lower and mid arm have cracks in the welds rerouted for spray arms ; ordrng 1 W10803178 (arm-spray) and 1 WPW10605345 (arm-spray)
Chase F.
WASHER WHIRLPOOL RTW4516FW2 "Found unit stuck in “pump out mode” cleared from pump out mode, ran unit through test cycle. Unit is now running a complete cycle, and draining with no problems. Calibrated unit. Job complete."
Cesar H.
DISHWASHER WHIRLPOOL ADB1400AGB1 Found failed wash motor connectors are good and has power from control routed for wash motor ; ordrng 1 W10888591 (pump and motor)
Chase F.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Install new door switch everything tested good time of repair. Unit now working by design. Job complete
Chase F.
WASHER WHIRLPOOL WTW4816FW2 "F9E1, Diagnosed a whirlpool washer. Recieved error code indicating long drain. Pulled off drain pump to check for any blockage not allowing water to properly drain out, found object stuck in drain pump. Removed all objects. Unit now running complete cycle and working by design. Job complete."
Chase F.
WASHER MAYTAG MVWC565FW0 Installed new valve. Unit now getting proper amount of water supplied. Unit now running a complete cycle and everything tested good. Working by design. Job complete.
Chase F.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Installed new bracket, also installed new door (got delivered to CX home) unit now testing good time of repair. Job complete."
Andy H.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Grille broken and front pan; ordrng 1 W10819059 (tray-drip), 25.06, 1 W10871842 (grille) and 1 W11175811 (front-pan), not needed"
Cesar H.
FREEZER FRIGIDAIRE FFFU14F2QWG Ice build up around evaporator fan causing fan to stop.removed ice and tested good
Cesar H.
RANGE WHIRLPOOL WEG750H0HZ0 Replaced control unit tested good
Andy H.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Need to order condenser has a leak oil in drain pan,; ordrng 1 W11233073 (condenser)"
Cesar H.
WASHER WHIRLPOOL WTW8040DW4 Found failed drain pump pump has power motor hums but does not spin removed pump no obstruction found tried turning pump shaft by hand shaft is hard to turn. Replaced pump and tested unit all tested good
Cesar H.
DISHWASHER AMANA ADB1400AGS1 Found failed drain pump has 120v from control will not run connector checked good
Cesar H.
DISHWASHER WHIRLPOOL WDTA50SAHV0 Found installers cross threaded the hose fitting on to valve causing a drip tried a new valve but found that when they installed hose on valve it split the seal ring on the hose fitting let customer know to contact installers or store where purchased.
Cesar H.
RANGE AMANA AGR5330BAS3 Replaced control tested good
Andy H.
WASHER MAYTAG MVWB835DW0 Need to order stator harness was bad; ordrng 1 W10754158 (motor stator)
Cesar H.
DRYER GE GTD33GASK0WW
Cesar H.
WASHER WHIRLPOOL WTW5000DW2 Found failed drain pump motor rotates but does not pump water out removed pump and found pump expeller off the pump shaft replaced pump and tested unit all tested good at this time ; used 1 W10876600 (PUMP-WATER) from stock
Andy H.
DRYER MAYTAG MGDX655DW2 Left part at home coming back tomorrow
Cesar H.
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 Water leaking and not dispensing properly found pin hole on water line at connector between door and cabinet I was able to to cut off the failed portion and still have enough line to reconnect line. Tested unit all tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found ice stuck in ice maker holding arm up this caused ice maker to stop producing ice. Removed ice and unit tested good
Andy H.
WASHER KITCHENAID KRFC704FBS00 "No water or power, reset unit and tested unit working properly"
Aaron B.
WASHER WHIRLPOOL WTW8540BW1 Needs 3 call count Checked operations unit bearings are bad in spin sound a loud scraping noises needs a new wash plate and screw as well to needs at least a 3 call count wash plate is frozen on will have to break off ordered parts ; rqstng P&A on 1 W10435302 (bearing) and 1 WPW10076270 (screw) and 1 WPW10550318 (washplate)
Aaron B.
REFRIGERATOR KITCHENAID KSSC36QTS04 "Unit ice bin is fusing together ice clumping up and auger motor grinding and not working correct needs , Ice door cover 31.84 , auger motor 156.32, shaft 38.80 tax 17.02 labor 187.00 trip charge 115.00 totaling 545.98 mrs approved est paid $358.98 check ordered parts ; ordrng 1 W10271509 (motor AUGER ) and 1 W10504752 (door-ice COVER) and 1 WP2318082 (shaft)"
Aaron B.
REFRIGERATOR WHIRLPOOL GS6NVEXSL01 "#3568 gateBad optics unit is pulsating 2 times and repeating reset the unit , same thing needs new optics , est 481.02 mrs approved the estimate ordered parts Part 173.04 tax 12.98 trip charge 115.00 labor 180.00 totaling $481.02 paid 301.02 on card ordered parts ; ordrng 1 2198597 (icemaker assy) and 1 W10757851 (cntrl-elec)"
Aaron B.
REFRIGERATOR WHIRLPOOL ED5GVEXVD05 "Looked at the filter housing asm looked ok tested with a new water filter provided from the customer the correct water filter was used correct water filter pt#4396841 pur filter blew out the cap end off , pictures in quick pic called tech line documented with them customer had a plumber come out and check water pressures said 65 psi , rescheduled to come back with water pressure checker and then call the safety team with my pressure reading SR#7724762043; schdld next appmnt for 5/7 TUE !"
Aaron B.
REFRIGERATOR FRIGIDAIRE LFHB2741PF8A Checked ops ice maker is intermittently working then not and the display l e d are unreadable ordered parts that Russell at tech line said to replace the fill tube asm and sent instructions on sealing the liner and use gaskets to fix the unit ordered parts; rqstng P&A on 1 241920103 (tube-water) and 1 242058229 (user interface) and 1 242146002 (GASKET) and 1 5303918784 (air handler housin) and 1 5305877995 (compound)
Andy H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 replaced door and tested unit working properly
Andy H.
DISHWASHER WHIRLPOOL WDF330PAHW0 "Not draining, replaced drain hose tested unit working properly, no leaks. Customer is missing install brackets advice"
Andy H.
FREEZER WHIRLPOOL WRF757SDEM01 "Not cooling, found thermistors out of range, replaced wire harness,evap cover,and install tape tested unit working properly"
Andy H.
WASHER WHIRLPOOL WFW8300SW02 "Leaks bellow was bad, replaced bellow tested unit working properly"
Aaron B.
REFRIGERATOR WHIRLPOOL AFD2535DES.10 "Checked operations the dampener motor stuck shut causing unit temps not to cool correct in the fresh SIDE section , replaced tested unit is now cooling correct at this time"
Aaron B.
LAUNDRY WHIRLPOOL WTW5000DW1 "* suspension rods unit bounces up and doesn’t center , replaced tested ok at this time advise the customer to use way less soap and to try to sort the clothes Good if to wear evenly distributed throughout the tub operating normal now"
Aaron B.
M/W OTR WHIRLPOOL WMH31017HZ2 "Checked unit the gig line to the door and the tough panel was not lined up, back in 4/19 when I replaced the touch panel after the repair picture was taken, the door and panel gig line was strait before it was installed and in the box ,2 now the unit is out of cosmetic warranty and installed tried to get the panel and door as close to strait as I could but it is still slightly off , but is in good working condition , Informed the customer that the unit is past 30 days cosmetic warranty this time"
Aaron B.
DISHWASHER KITCHENAID KDTE334GPS0 "Replaced the left and right middle wash rack tracks , tested operations normal now at this time"
Aaron B.
REFRIGERATOR WHIRLPOOL WRB119WFBW00 Checked operations found that the damper control was noisy replace the counter control tested operations unit is working as designed now know the issues found
Tyler F.
RANGE WHIRLPOOL WGG745S0FS02 Customer stated that the interface melted. Ordering interface. Whirlpool is paying service call and labor customer responsible for cost of part.; ordrng 1 W10879587 (swtch-memb)
Tyler F.
COOKTOP WHIRLPOOL WFG510S0HS1 Customer stated that cooktop finish ordering cooktop coast shows one in stock.; ordrng 1 W11213958 (cooktop)
Tom R.
WASHER WHIRLPOOL WFW9400SU00
Tom R.
REFRIGERATOR WHIRLPOOL GX5SHDXVB01 "Found ice build up on bottom of IM, no other ice build up or frost build up detected, replace IM. Order IM.Ice Maker - (D7824706Q); ordrng 1 D7824706Q (ice maker)"
Tom R.
ICEMAKER JENN-AIR JIM158XYRS1
Tom R.
WASHER MAYTAG MHW8200FW0 "Upon arrival, entered diagnostics and received F1E1, ACU Memory Error. Ran Quick Diagnostics Test, found intermittent changes to detergent setting on start up, order Control Board.Control Board - (W11201292); ordrng 1 W11201292 (CNTRL-ELEC)"
Tom R.
DRYER MAYTAG MGDB765FC0 "Found unit intermittently accepting commands, order UI. No signal at customer location, reschedule customer on part and time availability,User Interface - (W11170247); ordrng 1 W11170247 (CONSOLE)"
Tom R.
DRYER ELECTROLUX EFMG617STT0 "Found black Blower Wheel, off balance, needs new Blower Wheel. Order white Blower Wheel.Blower Wheel - (5304513609); ordrng 1 5304513609 (BLOWER WHEEL)"
Timothy J.
WASHER WHIRLPOOL WTW8900BC0 "Attempted to remove the basket and found the bulb assembly stuck to the shaft of the bearing assembly I am to replace. Attempted to remove by loosening rust and trying to pry from underneath. If the hub is more the unit will be unusable. I have informed the customer, in the interest of minimizing down, time I would order this part and return so I can complete the job in one visit. Screws are worn from maintenance .; ordrng 1 W10820039 (hub) and 6 WP8533953 (screw)s"
Timothy J.
MICROWAVE KITCHENAID KBMS1454SSS1 Customer states the unit did this before and the last tech replaced the fuse and the unit worked well after that. Inspected unit and found an open 20amp fuse. Replaced and tested unit. Unit blew the fuse when the magnetron started. Checked High voltage components with WPTS and found the unit has a bad capacitor WPTS recommends replacing the diode as well.; ordrng 1 W10850446 (capactr-mg) and 1 WPW10687786 (diode) and 1 wp4375321 (fuse)
Timothy J.
REFRIGERATOR WHIRLPOOL WRX988SIBB
Tyler F.
DISHWASHER KITCHENAID KDTM404ESS2 Customer stated that the door will not close. Found door hinge was not inserted into pin. Fixed and tested all works good at this time. Customer had unit uninstalled when I arrived.
Raymond H.
DISHWASHER KITCHENAID KDTE204ESS1 Cx forgot to mention dispenser does not open during wash. Found burnt dispenser motor. ; rqstng P&A on 1 W10861000 (detergent dispenser)
Tyler F.
WASHER AMANA NTW4516FW3 Customer stated that the unit makes noise in the spin. Found cam kit is catching in spin. Removed and replaced gear case and cam kit tested all works good at this time.
Tyler F.
DISHWASHER JENN-AIR JDB8700AWS1 Customer stated that the unit will not turn on. Found main control has voltage but user interface is not responding. Removed and replaced interface tested all works good at this time.
Raymond H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Upon arrival unit had F2E2 code. 120 VAC at board no voltage at UI. Replaced control, have voltage at UI but UI unresponsive. Needs touch panel.; ordrng 1 W11028325 (housing-ui) and 1 W11116422 (panel-cntl)"
Tyler F.
FREEZER KITCHENAID WRV986FDEM01
Tyler F.
DISHWASHER KITCHENAID KDTE104ESS4 Customer stated that the dishwasher is not washing well. Found customers water heater takes along time to heat water at sink. Customer needs to run sink before starting dishwasher. Calibrated and tested all works good at this time.
Randy C.
WASHER MAYTAG MHW6000XW1 Forgot to order Bello order and Bello; ordrng 1 W11106747 (bellow)
Tyler F.
VENTHOODS KITCHENAID KXW8748YSS0 Customer stated that the light will not turn on. Found two slides for switches and housing broken. Removed and replaced slides and housing. Tested all works good at this time.
Patrick C.
WASHER MAYTAG MVWC565FW0 Removed and replaced parts. Basket doesn’t engage. Rounded out on hub and basket ; rqstng P&A on 1 W10752719 (basket)
Patrick C.
WASHER MAYTAG MVWC565FW Removed and replaced capacitor and motor stil didn’t work. Oil leaked from gear case. Needs gear case belt and pully ; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)
Michael M.
WASHER WHIRLPOOL WFW92HEFW0 "Cx states unit is not dispensing soap properly and leaving clothing wet by stopping mid cycle. States detergent drawer has been replaced once already.Entered diagnostics and foundF3E1- water level system errorF5E2-door lock errorF8E3-overflow conditionF3E1-water level system errorCleared faults and ran auto service test. All cycles op as designed. Tech watched soap dispenser motor toggle between detergent, softener, and fresh fill with no issues. Tech finds no faults with service test modesWater valve, detergent motor and water level switch have all been recently replaced. Ordering ACU W11201293Retu n 5/3/19 8-12 requested; ordrng 1 W11201293 (cntrl-elec)"
Timothy J.
RANGE GE PT7050EHES Installed control. Reversed L1 and L2 per tech support. There is not enough wire on the harness to switch these internally so this had to be done at the wall box. Tested unit and found it operating correctly. Per tech support if the unit is stainless having problems it is incoming power and has to be corrected by the customer.
Michael M.
WASHER WHIRLPOOL WTW7000DW0 Cx states he does not like the unit and it does not spin the cloths dry leaving them wet intermittently. States shocks have already been replaced. Cx is A°F0E3-overloadF0E5-off balF2E1-UI stuck buttonF0E3-over loadF0E5- off balUnit is excessively sensitive and going off bal with very minimal load sizes. Can run manual high speed spin with no issues. Auto service just cancels out Ordering ACU W10812423 Return 5/3/19 8-12 requested; rqstng P&A on 1 W10812423 (cntrl-elec)
Michael M.
DISHWASHER KITCHENAID KDTE204ESS1
Timothy J.
DISHWASHER KITCHENAID KDTE334GPS0 Install3 control. Tested unit unit checks ok. No leaks noted.
Timothy J.
DISHWASHER MAYTAG MDB4949SHZ0 Inspected unit and found the UI disconnected. Reconnected UI and ran a service test. Unit passed without fault. No leaks noted.
Timothy J.
DISHWASHER WHIRLPOOL KDTE334GPS0
Timothy J.
DRYER MAYTAG MEDX655DW0 Inspected unit and found it has an open heat fuse. Installed and tested. Found that the house ducting is restricted. Informed customer . Unit operating as designed.
Timothy J.
REFRIGERATOR WHIRLPOOL WRT318FZDW01 This is NOT the fridge that I sent the model and serial tag pics for.
Kevin M.
DRYER MAYTAG MGDX655DW1 OEM failure. Customer stated the unit will not start and unit is taking a long time to dry. Timer motor doesn’t sound healthy and found gas valve not opening up all the time. Unit needs new time and gas valve assembly. ; rqstng P&A on 1 W10823508 (burner-gas) and 1 WPW10642928 (timer)
Timothy J.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer states the RC door are not aligned at the top. Adjusted door to make them even at the top.
Kevin M.
DRYER MAYTAG MGD5500FC1 Customer is getting intermittent cabinet vibration, gave me a part number for foam pads for side walls. Ordering foam pads. ; ordrng 4 3976348 (absorber)s
Kenneth M.
WASHER MAYTAG MVWC415EW1 Found unit not spinning due to worn drive hub. Ordering new hub. Also. Ordering new actuator and pulley. Cam is not properly lifting and lowiering wit cycle change. And actuator is just continuing to switch unit to spin and agitate. And will not stop; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator)
Kenneth M.
KITCHEN KITCHENAID KDTE334GPS0 2-1 6-4Found unit with water at the end of cycle. Found untie ith an open float switch and stuck key in control panel. Ordering control panel and float switch. Will also be replacing fill valve. Did not reschedule due to part Availability ; ordrng 1 W11165145 (console) and 1 WPW10195039 (float switch)
Raymond H.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed door and hinges. Tested unit. Unit functions as designed.
Raymond H.
WASHER MAYTAG MVWC565FW1 "Upon arrival control unresponsive. No indicators on. 120 at board. Replaced calibrated and tested, unit functions as designed."
Jose H.
VENTHOODS IKEA IH6302YS0 New switch was defective order new one ; ordrng 1 WPW10350884 (switch-pb)
Jose H.
REFIRGERATOR WHIRLPOOL WRB322DBM00 Fridge missing handle order new ones ; ordrng 1 W10827047 (handle) and 1 W10827047 (handle)
Raymond H.
MICROWAVE WHIRLPOOL MAKE BILLABLE. Upon arrival cx states unit turns on by its self. Tested and found shorted keypad. Cx getting rid of unit doesn’t want repair.
Raymond H.
WASHER MAYTAG MVWB965HW0 Upon arrival cx states unit won’t advance through cycle and shuts down intermittently. Cx had recently repair outlets unit was plugged into. This rectified the power loss to unit. Instructed cx on proper use and care of loading. Unit functions as designed.
Raymond H.
DRYER WHIRLPOOL WGD4815EW2 Upon arrival cx states unit not heating. Tested and found unit doing as it should. Disconnected gas line on back of unit and did not hear any gas flow. Cx May have a bad valve from home. Unit functions as designed. Gas supply is the problem.
Randy C.
RANGE JENN-AIR JGRP548WP02 Close out call
Patrick C.
DISHWASHER WHIRLPOOL WDTA50SAHZ Found the customer having issues with no pump not drain water from the unit. Unit was just installed customer hasn’t been able to use. Checked power to pump and found one of the brown wires not connected in the molex. I was able to repair connections. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR KITCHEN AID KRMF706ESS01 Found the unit not making ice. Checked all ops in test mode and found ice maker motor lost position. Checked connections and the connections under the top cover. Loose. Reconnected and secured. Tested unit. All ops checked good
Patrick C.
DRYER MAYTAG MGDX655DW2 Unit not starting. Sufficient power at the plug. Checked thermal fuse it read open. Needs new one. Removed and replaced. Tested unit. All ops checked good
Michael M.
WASHER WHIRLPOOL WTW5000DW2 Cx states unit is unresponsive.Tech verified power at outlet. Removed console and no green light on control board.Removed and replaced control W11116590.Rebooted unit and unit now responds. Ran auto service test and passed all cycles with. O issues. Ops are normal job complete
Michael M.
OVEN WHIRLPOOL WOS51EC0AS01 Cx states unit stopped working afternself clean mode was used.. agreed to service fee.Removed u it from cabinet. Removed top panel. Found thermal fuse open Removed and replaced thermal fuse. job complete
Kevin M.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Unit was just installed in new built home. Power was not connected in junction box inside dishwasher. Connected power. All tests good.
Kevin M.
M/W OTR WHIRLPOOL WMH31017HZ0 Customer stated the light bulb would not turn off. I found failed main control causing issue. Removed and replaced main control. Customer also needs a light bulb. Informed customer bulb is not covered and gave customer part number. All tests good.
Kevin M.
WASHER MAYTAG MVWB835DW3 I found slight ruff spots on washplate. Removed and replaced washplate. Tested unit. All tests good.
Joe M.
WASHER MAYTAG MVWX655DW1 Unit will not lock due to a bad lid latch. After replacing lid latch unit began to function as designed.
Joe M.
WASHER MAYTAG MVWB765FW3 Unit is making loud noise. On inspection found unit has a bad gear case. Ordering parts. When installing new gearcase found paper clip was actually reason for noise.; snapped 1 QuickPics
Kevin M.
DISHWASHER WHIRLPOOL WDTA50SAHB0 Unit not dispensing detergent. Found voltage to dispenser but dispenser not dispensing. Removed and replaced dispenser assembly. Tested unit. All tests good.
Kevin M.
DISHWASHER KITCHENAID KDTE104EBL1 OEM failure. Customer stated that dishwasher was not cleaning properly. I found dispenser door seal was popped out a little causing door not to open. I corrected seal position. Tested unit. All tests good.
Jim S.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Unit is shutting down and turning back on after a long period. Ordering parts per whirlpool service line.; rqstng P&A on 1 W10811365 (cntrl-elec) and 1 W10852747 (cntrl-elec)
Kenneth M.
WASHER MAYTAG MVWX655DW1 Customer concerned about water. Ran unit through a diagnostics test and found all functions working properly. Informed customer on proper soap usage and loading techniques. Informed customer to use bulky sheets if they want max amount of water.
Kenneth M.
WASHER WHIRLPOOL NTW4516FW1 Cam pulley screw backed out. Applied more loctite on to the screw to keep it from backing out. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWC555DW1 Installed belt. Drive pulley and suspension. Tested unit. Unit is now working properly. Customer approve function at this time.
Jim S.
DISHWASHER WHIRLPOOL WDF520PADM7 The customer states that the dishwasher will always stop about 30 minutes into the cycle. There are no fault codes and the unit tested ok in the short time I was there. Ordering a board and door switch; ordrng 1 W10906426 (cntrl-elec) and 1 WPW10653840 (door latch)
Kenneth M.
WASHER GE GTW680BSJ1WS No wash. No spin. Error code 16 18 27 8 17 14.16 adaptive drain18 drain pump cleaning fail27 not even on the tech sheet8 pressure sensor loss17 dry load sense timeout14 lid lock failureInspected fill system and all checked well. Pressure test failed. Found unit with pressure hose unplugged. Replugged in and tested unit. Unit is functioning normally. Unit is agitating and spun properly.
Jim S.
REFRIGERATOR WHIRLPOOL EVL202NXTN01 Need more parts; ordrng 1 WPW10245167 (valve-inlt)
Kenneth M.
REFRIGERATOR MAYTAG MFF2558FEZ01 Installed freezer door and tested unit. Unit is now working properly. Customer said unit was filled with ice in freezer about half way full informed customer that is problem happens again to leave alone so I can see problem.
Kenneth M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found unit filling with water then just sitting there. Found unit with proper voltage to wash motor but motor not running. Replaced sump assem and tested unit. Unit is now working properly. Customer approves functions at this time.
Jose H.
M/W OTR WHIRLPOOL WML55011HS0 Wiring issues and control board fix and rewire connection test unit ok now complete call
Jose H.
WASHER WHIRLPOOL WFW9200SQA12 Water leaking from behind drain hose checked pump and removed blockage complete call
Jose H.
RANGE WHIRLPOOL WEG515S0FS0 "Installed broken trim ran test comp,etc call"
Jose H.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced water filter clean out ice maker ran test cycle complete call
James G.
REFRIGERATOR GE GFE29HSDDSS
Jose H.
MICROWAVE WHIRLPOOL E91773 Microwave not turning open panel wire was lose fix it ran test complete call
Irvin F.
WASHER FRIGIDAIRE FFLE3900UW0 "Cx says the washer is not operating. Checked error codes found E45- E31 WATER KWVEL, and PRESSURE SENSOR failure. Get water level sensor failed not filling to proper test level replacing pressure sensor. ; ordrng 1 5304504885 (sensor)"
Irvin F.
RANGE KITCHENAID KGRS807SWH02 "Installed parts. Test unit prior to broil install, to test bake failed to start. The regulator is not sending power to igniter. Replacing valve. ; ordrng 1 WP9763716 (valve-gas)"
Irvin F.
WASHER/COMMERCIA WHIRLPOOL LSR8233JQ1 "Spin tube is leaking and the coupler is broken. Replacing spin tube and coupler. ; ordrng 1 285753A (coupling,motor) and 1 WP64208 (tube-spin)"
Jim S.
REFRIGERATOR WHIRLPOOL WRS335FDDB02 Replaced freezer light unit works ok now
Jim S.
DISHWASHER BOSCH SHP7PT55UC/02 Did not need to replace the gasket. I was able to use some adhesive to secure the original gasket in place
Jim S.
REFRIGERATOR KITCHENAID KSSO48QTX00 Yes I did look at sticky notes
Erick S.
WASHER WHIRLPOOL WTW4816FW Cycled unit and found unit with fill erro causing it not to spin at the end of the cycle. Found bad solenoid causing fill error. Unit will need new valv; ordrng 1 W11210459 (valve)
Jim S.
WASHER MAYTAG MVWB725BW0 F82 faulty latchReplaced latch unit tested ok
Jim S.
WASHER MAYTAG MVWX655DW1 Replaced drain pump. Unit tested ok; used 1 W10876600 (PUMP-WATER) from stock
Jim S.
M/W OTR WHIRLPOOL WMH31017HS2 Replaced fuse and magnetron. Unit tested ok
Chase F.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Diagnosed a Frigidaire refrigerator, damper not acting not allowing air to flow through from FC will need to order 1 damper; ordrng 1 242303001 (damper assembly)"
Jesus C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Pulled unit out and unplugged it. Removed from pane and installed new UI. Removed diffuser and installed new. Assembled unit and plugged in unit. Unit is now working.
Chase F.
OVEN WHIRLPOOL WOC97EC0HZ00 Diagnosed a whirlpool double oven. Not getting proper ohms to appliance manager causing unit to loose Track of time. Will need to order 1 appliance manager board and 1 control panel; ordrng 1 W11261165 (APPLIANCE MANAGER) and 1 W11299279 (CONTROL PANEL)
Jesus C.
REFRIGERATOR KITCHENAID KFCS22EVMS2 Customer states that unit is leaking. Checked unit and found ice block on tray. Also found the fill tube frozen. Removed icemaker and installed new. Pulled unit out and replaced water valve. Assembled unit and icemaker is working. Unit is working now.
Chase F.
WASHER GE GTW485ASJ1WS
Jesus C.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer states that unit is not working. Checked unit and ran diagnostics. Removed kickplate and checked motor connector. Moved connector and motor started to work. Removed connector and adjusted contacts. Placed connector back and unit started to work. Unit is working as design. 4-3. Motor not running. 7-1 no heat
Cesar H.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Found unit low Freon not cooling. No frost pattern on evaporator compressor runs low side pressure at -15 low side leak outed for compressor and evaporator; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
Jesus C.
REFRIGERATOR WHIRLPOOL KBSD606ESS01
James M.
WASHER MAYTAG MVWC565FW1 Unit had blockage in hot water line causing water inlet to not function properly. Changed inlet and flushed lines. Tested unit and unit now flowing as intended.
James M.
REFRIGERATOR WHIRLPOOL WRF989SDAW00 "Found unit with no cooling. Replaced boards, wire harness and fan motor. Unit now cooling and running as intended. Customer approves functions at this time."
James G.
REFRIGERATOR WHIRLPOOL KSSO48QTX02 Replaced entire sealed system and recharged to 7.74 ozTested ok
Cesar H.
REFRIGERATOR WHIRLPOOL WUW35X15DS Didn’t realize on last visit unit runs on 600a Freon 7724728549 they said work on it unit going up to the shop for repair
Cesar H.
DISHWASHER KITCHENAID KDTM804ESS0
Irvin F.
DRYER WHIRLPOOL WED7500GC0 Replaced panel and strike. Ran unit door stays closed. All cosmetic issue solved. Unit is operating. The model serial tag was transferred. All ops normal.
Irvin F.
MICROWAVE WHIRLPOOL WMH31017HS0
Irvin F.
RANGE WHIRLPOOL WFE505W0HS1 "Bake, and broil is not operating. CThe issue is POWER. checked power to the unit. The RED L2 is less than 20v. L1 is good 120v to neutral. CX INSTRUCT TO HAVE ELECTRICTIAN CORRECT POWER ISSUE. Cx will tell the management"
Irvin F.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Removed housing. Installed replacement and filter. Dispenser 12z x 4 no leaks. All ops normal.
Irvin F.
RANGE - GAS WHIRLPOOL WFG515S0ES1 "Replaced burners. Test for operation, lighting. Passed. All ops normal."
Andy H.
DRYER MAYTAG MGDX655DW2 Not turning on; ordrng 1 WPW10563095 (relay-pts) and 1 WPW10642928 (timer)
Aaron B.
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Unit icemaker is clumping ordered new one , and all of the parts associated with filling at the door ordered parts ; ordrng 1 W10917894 (FILL TUBE ) and 1 W11262316 (ICE MAKER ) and 1 WPW10420623 (nameplate)"
Erick S.
WASHER WHIRLPOOL WFW560CHW0 "Cycled unit through diagnostics and found no error codes. Cycled through tests cycle and it passed all test with no errors. Found in user and care guide booklet water to remain in dispenser is normal after operations. Customer not familiar with new style of washer. Instructed customer on proper loading,soap usage and additional functions. Unit tested normal ops. Job completed"
Erick S.
REFRIGERATOR KITCHENAID KRFF507ESS01 Cycled unit and found bad connector at ice maker causing failure. Resecured connector and reprogram. Retested and ice maker cycled and filled with no errors. Job compIf issue persists please order new ice maker
Erick S.
RANGE WHIRLPOOL WFG540H0ES1 Found both front left and front right burner not lighting. Found burner heads not grounding causing failure. Replaced parts. Retested it and now all burners are lighting and working. Job complete
Chase F.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Vegetables freezing in RC. Installed new thermistor. Adjusted temperature settings, unit testing good time of repair."
Chase F.
WASHER MAYTAG MVWX655DW1 "Diagnosed a Maytag washer received an F0E5 error code indicating an off balance load. Checked for weak suspension, suspension is good. Found that legs are unleveled needed to be adjusted. Adjusted legs and re tested unit, unit now running through all cycles with no problems and no more banging sound. Job complete."
Chase F.
MICROWAVE JENN-AIR JMW2430WS03 "Uninstalled double oven. Replaced blower and fan motor. Tested unit, unit now running a complete cycle and heating with no problems, unit testing good. Job complete."
Cesar H.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 "Replaced auger motor and tested,checked out okay."
Cesar H.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Found noise coming from fresh door lower hinge. Greased hinge cam and tested. Checks out okay.; used 1 350849 (GREACE ) from stock
Cesar H.
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Unit leaking from bottom of fresh side compartment, found drain for fresh side evap frozen preventing water flow thru drain causing water to instead come out on to fresh side bottom Defrosted drain and all checked good"
Cesar H.
MICROWAVE GE JVM3160RF5SS "Replaced switches and tested,checked out okay."
Cesar H.
WASHER MAYTAG MVWC565FW1 Customer instruct on functions and cycle selection tested unit no codes found and all tested good
Cesar H.
DISHWASHER WHIRLPOOL WDF330PAHW2 Ran test mode found code for heater ran test cycle wash motor and drain motor tested good heater failed to come checked heater circuit found open heater thermostat cutting off voltage to heater. Reset thermostat and retested unit heater came all checked good.
Andy H.
WASHER MAYTAG MVWX655DW1 "No water, replaced water valve tested unit working properly , customer water valve is leaking advice customer"
Aaron B.
M/W OTR WHIRLPOOL GH7145XFQ1 "Customer already has the upgraded kit R290AR-MH Recall venting replacement
Aaron B.
OVEN WHIRLPOOL WOD51EC0AS01 the unit is not reaching for the degrees and not feeling like 400 calibrated the oven at 400°F tested lower oven sensor out of tolerance , replaced then calibrated oven , Checked operation unit is working as designed now after calibration"
Aaron B.
RANGE KITCHENAID KSGG700ESS0 Unit has an F8 E0 which is a cooling fan motor bad code est to repair
Aaron B.
WASHER MAYTAG MHW3505FW1 "Replaced the door lock assembly tested operations unit now works as design, Did say that the customer has a backed up standpipe advise them to have their cleaned out so it’ll drain correctly otherwise are going up a major mess in the garage unit is working as designed"
Aaron B.
REFRIGERATOR KITCHENAID KBSD608ESS01 "Checked operations left door clanking when opening and closing, hinge loose causing a pop repaired tested operations normal unit doors seal good no problem at this time ops ok"
Aaron B.
DISHWASHER GE GDT695SSJ2SS Customer canceled at the door sitting other companies already handling it and order parts
Tyler F.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Ordering fill valve in refer compartment; ordrng 1 WPW10341329 (water valve assembly)
Tyler F.
REFRIGERATOR KITCHENAID KSSC48QVS10 Customer is still remodeling kitchen. Customer will call when he is ready.; ordrng 1 W10890886 (heater-pan)
Tyler F.
REFRIGERATOR KITCHENAID KRFC300ESS01 Could not find a leak.
Tyler F.
DRYER MAYTAG MGD6630HC0 Customer stated still has error code for moister sensor. Ordering main control and sensor harness control does not show in stock anywhere.; ordrng 1 W11350218 (ELEC CONTROL) and 1 WPW10298258 (harns-wire)
Tom R.
REFRIGERATOR BO KITCHEN AID KRMF706ESS00 "Customer states there was a grinding noise and FC stopped cooling. Order FC Evap Fan Motor and Fan Blade.Fan Blade - (WP67006337)Evap Motor - (W11109595)Customer will be out of town, scheduled for May.; ordrng 1 W11109595 (motor-evap) and 1 WP67006337 (blade- fan)"
Tom R.
MICROWAVE WHIRLPOOL WMH73521CS-1 "Tech getting intermittent operation of MW door detected open/closed. Service Pointer W11245251. - (W11244490); ordrng 1 W11244490 (REPAIR-KIT)"
Tom R.
REFRIGERATOR FRIGIDAIRE LFTR2032TF1 "Found ice build up blocking air vent to RC, Evap fan failure. Order evap fan and fan blade and diffuser gasket.Evap Fan Motor - (242077702)Fan Blade - (242219302)Diffuser Gasket - (242240603)Not all parts available, reschedule customer on part and time availability.; ordrng 1 242077702 (motor) and 1 242219302 (fan blade) and 1 242240603 (GASKET SEAL)"
William L.
FREEZER WHIRLPOOL WRS973CIDM00
William L.
DRYER WHIRLPOOL WED4815EW
William L.
WASHER WHIRLPOOL CAE2745FQ0 "Replaced timer assembly, ran dryer , cycle ended , unit turning off & heating , tested ok"
William L.
DRYER - ELECTRIC WHIRLPOOL WED8500DC3 "Unit rumbling when tumbling, disassemabled unit, Found debris in blower wheel housing , clogging air flow, Removed debris from blower wheel, reassembled unit, ran dryer test, unit operating as designed."
Tom R.
DISHWASHER FRIGIDAIRE LFID2426TF2A "Found unit not filling with water, irregular water fill, order Inlet Valve.Inlet Valve - (807047901); ordrng 1 807047901 (valve)"
Timothy J.
REFRIGERATOR STAINLESS STEEL n/a Customer states the IM is slow.FC temp is about 5f. Unit needs IM.
Timothy J.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Inspected unit and found it not making ice. Unit needs a new IM and plastic square.; ordrng 1 W10882923 (icemaker) and 1 WP2177331 (plastic-sq)
Timothy J.
DRYER WHIRLPOOL WED7500GC0 Unit has a bAd door switch. Unit needs a new door switch. Ordering door switch.; ordrng 1 WP3406107 (switch-dor)
Tyler F.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Customer stated that ice maker never cycled. Cycled ice maker all works good at this time.
Tyler F.
VENTHOODS KITCHENAID KXU2836YSS0 Ordered harness with display but part is only harness and main control and housing are discontinued. No further action can be taken at this time to repair due to no parts available. Please refund customer remaining balance after service call.
Tyler F.
DRYER WHIRLPOOL HYG2460AWW Customer stated that dryer is making noise. Found failed rollers. Removed and replaced roller kit. Tested all works good at this time.
Timothy J.
WASHER MAYTAG MVWC465HW2 Unit has a broken tub.
Tom R.
WASHER MAYTAG MVWC565FW1 "Found no errors in diagnostics, ran Tach Test, registering good. Installed Lid Lock Assembly, test okay, job complete."
Tom R.
RANGE JENN-AIR JGS1450FS0 "Installed Oven Bottom and Sensor, test okay.Preheat - 10m30sRange At 350F - 369F, 333F, 368F, 335FDid not run self clean, temp registers within range, job complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Replaced pizza pocket shelf. RC door not closing properly. ( magnet not contacting mullion.Found RC door warped. Needs RC door, harness clamp, screw.; ordrng 1 LW10912118 (DOOR- RC) and 1 W11223753 (NAMEPLATE ) and 1 WP3196256 (clamp)"
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Ran diagnostics. Found frost in FC. FC door gasket is sealing properly. Found door switch frozen. Needs door switch.; ordrng 1 12002646 (light switch)
Tom R.
REFRIGERATOR FRIGIDAIRE FGHC2331PFCA "Installed Ice Container, check okay, dispenses ice to customer satisfaction, job complete."
Steven W.
REFRIGERATOR KITCHENAID KRFF707ESS01 Ran diagnostics. Found RC evaporator iced up. Needs evaporator fan/ thermistor;ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support)
Timothy J.
REFRIGERATOR KITCHENAID KRFC300ESS01 Inspected unit and found the temp in the FC @ <5f. The unit just came out of defrost. Checked IM and found it not filling. Energized valve through IM and found it works. Unit needs a new IM. Replaced IM and tested. Unit checks ok. No leaks noted.
Steven W.
DRYER - GAS MAYTAG MGDB765FC0 "Ran diagnostics. Had f2e1 error code. No audio. Found UI failure. Needs UI, harness, control; ordrng 1 W10906300 (harns-wire) and 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)"
Timothy J.
MW OVEN COMBO KITCHENAID KEMS308SSS05 Removed unit from wall again. Removed the back panel and insulation. Removed hidden element and installed the new one. Tested the unit. Unit checks ok.
Timothy J.
OVEN WHIRLPOOL WOD51ES4ES01 "Customer states that sometimes the timer does not work right. "
Rod H.
OVEN WHIRLPOOL WOS51EC0AW04
Timothy J.
DISHWASHER WHIRLPOOL WDF520PADB3 inspected unit and found 8-2 8-1 6-4 6-6. Noted the drain did not work replaced with pre ID part. Tested. No leak noted.
Timothy J.
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed cover. Replaced dryer. Vacuumed SS and recharged system unit checks ok.SEALED SYSTEM JOB.
Steven W.
DRYER - GAS WHIRLPOOL WGD5000DW3 "Replaced timer.( knob is ok. )Tumbling, heating, and advancing properly. Complete."
Steven W.
WASHER/COMMERCIA WHIRLPOOL CHW9160GW0 "Ran diagnostics. No error codes. Cleaned debris from pump filter. Fills, washes, drains, rinses, & spins properly. Advised customer to use less detergent. 85.00 labor. Complete."
Rich S.
WASHER GE GLWN2800DWS \
Steven W.
VENT HOOD KITCHENAID KVUB600DSS3 Replaced blower motor assembly. All fan speeds are working properly at this time. Complete.
Steven W.
WASHER MAYTAG MHW4000BW2 "Ran diagnostics. Had f8e1 error code. Pump running continuously, noisy( worn).Nothing in filter or air trap. Replaced pressure switch and drain pump. Ran quick test cycle- passed. Advised customer NOT to use powder detergent. Complete."
Rich S.
DRYER GE GTDP200GFWS No bearing slides on bulkhead bearing. Reroute for part.Pre Edit parts will be needed. ; ordrng 2 WE3M51 (bearing slide)s and 2 WE3M52 (bearing slide)s
Rod H.
M/W OTR WHIRLPOOL WMH31017HS2 \
Steven W.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Replaced FC evaporator motor. Secured thermistor with foil tape, zip tie. Replaced HV control. Unit is cooling properly at this time Complete."
Rod H.
WASHER MAYTAG MHW5630HW0
Rod H.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Returned to replace ordered icemakerReplaced icemaker as designed op will retur with full bucket in 24-48 hrs.4/5/19 18:00: RO there 4/5 FRI, 17:38 to 17:55, No ice productionConfirmed Water valve ok but icemaker will not activate.Ordering icemaker***2X labor needed to replace icemaker due to freezer has to be dismantled to access Icemaker.****; rqstng P&A on 1 W11084540 (icemaker)"
Rod H.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 No ice productionConfirmed Icemaker didn’t activate I’m inlet valve.Activated I’m inlet valve w/imkr activation and test passedReplaced icemaker From T/S and imkr activated valve.No other repairs necessary at this visit.; used 1 W10882923 ( ICEMAKER) from stock
Rod H.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Icemaker not producing iceConfirmed Icemaker shorted.; ordrng 1 W10886939 (icemaker)"