Local Reviews
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Jose H.
RANGE WHIRLPOOL WEG750H0HZ0 Installed fan ran test cycle no codes complete call
Jose H.
ICEMAKER JENN-AIR JIM159XYRS0 Ran test cycle getting ice check water told customer to install new water filter complete call
Jose H.
RANGE WHIRLPOOL WEG515S0FS0 Oven not clean turning on ran test check valve found closed ran test cycle passed
Kenneth M.
WASHER HOTPOINT HTW200ASK1WW Found unit not filling with water. Water valve will turn on and hum and not doing anything ordering water valve. Also tested motor and found unit not turning. Motor is just humming. Ordering new motor. Suspension super bouncy causing off balance loads not allowing unit to wash properly. Ordering new suspension rods. Rescheduled customer for Wednesday 5-8-19; rqstng P&A on 1 WH13X25296 (water valve gasket a) and 1 WH16X25219 (rod & spring asm rig) and 1 WH49X25378 (washing machine 1/3)
Kenneth M.
DRYER MAYTAG MEDB765FC0 Per last visit. Ordering new front upper panel. ; ordrng 1 WPW10459661 (panel)
Jim S.
DRYER WHIRLPOOL WGD8900BC0 "Andy at techlineSR 7724769287Unit test ok. We tested the vent on and off, sensors test ok and heater test ok."
Jim S.
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced board and latch. Unit tested ok
Jose H.
DISHWASHER WHIRLPOOL WDF518SAFM News new kick plate order rescheduled call; ordrng 4 W10517912 (screw)s and 1 WPW10567715 (panel-toe)
Jim S.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced damper and cold control
Jim S.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Replaced user interface, board and deli display"
Jesus C.
REFRIGERATOR WHIRLPOOL WRF555SDHW00 "Customer states that filter is not coming out. Checked unit and found filter stuck. Removed filter and instruct customer on installing, removal. Unit is working as design."
Jose H.
RANGE KITCHENAID KGRS505XWH04 Stall ignitor not working had a hair line crack need another one for bottom and top oven ; ordrng 2 WP7432P143 (IGATOR )s
Jesus C.
DRYER MAYTAG MGD5500FW1 Removed top panel and replaced control board. Installed new board and tested. Unit is still not heating. Customer is going to have gas company check pressure on line.
Jesus C.
REFRIGERATOR KITCHENAID KRFC300ESS01 Customer states that unit freezer is too cold. Checked unit and ran diagnostic. Replaced the control board and retest unit. Unit is working as design.
James M.
M/W OTR KITCHENAID KMHS120ESS5 Replaced interlocks and switches. Tested unit. Unit is registering door closure and cavity light is working. Tested heat and found unit is now working as intended.
James M.
WASHER MAYTAG MVWB766FW1 Replaced housing and tested u it. Unit testing good. Unit now working as intended. Customer approves
James G.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Upon arrival ice maker would not cycle. Replaced ice maker and unit cycled properly. Advised customer that water pressure is too low to make ice and that filter needs to be changed.; used 1 WPW10300024 (ICEMAKER) from stock
James G.
FREEZER AMANA ABB1921WEW0 "Defrosted evaporator,cleared air returns and replaced jazz board Tested ok"
James G.
RANGE WHIRLPOOL WFG515S0FS1 "Replaced both front burner bases, also opened pilot ports per tech line Tested ok"
James G.
REFIRGERATOR GE GSL22JFTABS Replaced main board Tested ok
Joe M.
DRYER WHIRLPOOL WED8500DC3 Unit is missing a board. Unit also needs a ui and motor due to it shorting after there was no board plugged in. Ordering parts.; ordrng 1 W11105178 (motor-drve) and 1 WPW10739349 (cntrl-elec)
James G.
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Upon arrival unit was making noise, found large block of ice directly underneath evaporator fan blade. Removed ice block and tested all thermistors, all checked ok.Tested ok"
Joe M.
WASHER WHIRLPOOL WFC8090GX0 Unit is leaking out dispenser and needs dispenser replaced. Ordering part.; ordrng 1 W11261204 (dispenser)
James G.
RANGE WHIRLPOOL WFG540H0ES1 Replaced both front burner bases and modified pilot ports per tech line.Tested ok
Joe M.
WASHER WHIRLPOOL WTW8500DC5 Unit is missing the control board which means the Stator motor will be shorted. Ordering parts.; ordrng 1 W10915700 (stator) and 1 W11209420 (cntrl-elec)
James G.
WASHER WHIRLPOOL WTW4816FW2 "Unit had low or no water fault code stored. Found hot water valve on wall not fully opened. Opened supply and ran manual test of all functions. A,so calibrated unit.Tested ok"
Joe M.
MICROWAVE WHIRLPOOL WMH53521HZ3 Inspected unit found unit has had a straight short to ground from screw hitting filter causing it to pop and short. Ordering new filter. ; ordrng 1 WPW10531156 (filter)
Jim S.
WASHER WHIRLPOOL WFW5620HW0 Soap dispenser not working and not able to get into a diagnostic test because the touch panel is not working; ordrng 1 W11318806 (PUMP) and 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)
James G.
MICROWAVE FRIGIDAIRE FFMV1645TS "Blower wheel had broken blade. Replaced blower assembly.Unable to reinstall due to improperly mounted wall plate(documented), plate is screwed thru tile with one center screw only. Customer contacting builder."
James G.
DRYER MAYTAG MGDX655DW2 "Discolored heat box is not abnormal, advised customer. Customer shirts seem to be more of an additive stain not from dryer"
James G.
WASHER MAYTAG MVWB765FW1 Transmission squealing Replaced transmission Tested ok
Isidore A.
FREEZER KITCHENAID KBFN402ESS01 DavidCarly KK4HYK4EPL1Found old ice maker shut of arm and extension failing keeps coming off. Removed old shut off arm installed new shut off arm with extension. Test ok to customer satisfaction. Working as designed
James M.
M/W OTR KITCHENAID KHHC2090SSS0 Replaced UI and tested unit. Error code cleared but touchpad non responsive. Ordering cntrl elect behind UI. WILL RETURN 5-8 to install. Previous balance 365.15 added 110.96 for additional board new total 476.11; ordrng 1 WPW10391280 (cntrl-elec)
Isidore A.
WASHER MAYTAG MHW8200FW0 found and verified dispenser not dispensing detergent.Removed old dispenser and installed new detergent dispenser . Test ok found over suds customer instruct load and go setting. And to only fill load and go dispenser or remove cartridge if using another detergent for single use only
Isidore A.
DISHWASHER WHIRLPOOL WDF560SAFM2 "Removed out door panel and old dishwasher motor assembly, installed new motor assembly reinstalled outer door panel. Test dishwasher for leaks and operation ok at this time"
Irvin F.
WASHER MAYTAG MVWC565FW1 "Cx says washer not finishing cycles. F5/E2- LOCK ERROR F8/E1- LONG FILLERROR CODES FOUND 2. Listed above. Checked water valve water, good. Checked the door lock shows shorted in unlock. Replaced latch. Test for operation, passed. All ops normal."
Irvin F.
WASHER MAYTAG MVWB765FW1 "Removed power from washer. Installed suspension. Tilted unit back onto hoses. Replaced clutch, and slider. Powered unit, programmed for test 51, passed. All ops normal."
James G.
ICE MAKER KITCHEN AID KUIX305ESS1 Valve coil open ; rqstng P&A on 1 W10897719 (valve)
Irvin F.
DRYER MAYTAG MEDX655DW1 Removed the console. Installed replacement. All ops normal.
Irvin F.
WASHER FRIGIDAIRE FFLE3900UW0 "Removed panel, and power from unit. Installed sensor. Assembled unit ran test check on unit, passed. Feels and operates properly. All ops normal."
James G.
WASHER WHIRLPOOL WTW4955HW0 Bad drive motor ; ordrng 1 W10832724 (drive motor) and 1 W11158831 (CAP)
Irvin F.
WASHER WHIRLPOOL WTW4816FW2 "Removed rear panel and failed drain motor. Installed replacement pump. Test for operation, passed. Calibrated unit passed. All ops normal."
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT1514TW3 "Removed power installed components. Powered unit, cycled on."
Irvin F.
DRYER MAYTAG MEDB765FW0 "Door of dryer will not stay shut, during operation. Replaced inner door ran test with towels in the dryer. Did not open. All ops normal."
Irvin F.
FREEZER FRIGIDAIRE FFHS2611LBRA "Installed dampener, and evap motor. Powered the unit. Cycled on, fans and compressor. 24 hrs till unit is cool."
Irvin F.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "On arrival cx said the unit was operating properly. Rechecked the system found the evap motor is stalling during operation. Replaced timer, motor and thermostat at the same time. Powered unit, all ops normal."
James G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Ice maker not cycling ; rqstng P&A on 1 W10884390 (icemaker)
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT2021TW0 Completed sealed system job. Vacc and charged system to proper level. Allow 24 hrs for unit to cold to temp.
Hector Z.
DISHWASHER JENN-AIR JDB9800CWP2 "Replaced upper rack track, (W11259785), and (W11259786). Tested ok."
Isidore A.
REFRIGERATOR JENN-AIR JFFCC72EFP02 Leon Sr7724770946Pressure too night valve chatter regulator/valve W10786952 and PEX water line 8212547RP parts ordered; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve)
Hector Z.
ICEMAKER WHIRLPOOL WRS571CIHZ00 Ice maker leaking. Replaced ice maker and fill valve. Tested ok.
Isidore A.
DISHWASHER KITCHEN AID KDTE704DSS0 "found touch panel shorted WPW10537425 84 drain not verified .10.3 vent fan W10469574 open verified, parts ordered; rqstng P&A on 1 W10469574 (vent 37.03) and 1 WPW10537425 (panel-cntl 142.63)"
Isidore A.
DRYER MAYTAG MGD8200FW0 Thermistors WP8577274 and inlet thermistor W10623852 reading out of range. Parts ordered. Allow 1.5 hours; ordrng 1 W10623852 (thermistor) and 1 WP8577274 (thermistor)
George Y.
DISHWASHER JENN-AIR JDB8000AWB3 Installed parts tested check out ok complete . No dents or dings cause by tech.
George Y.
REFRIGERATOR KITCHENAID KRMF706EBS01 Found refrigerator working ok reading 40 to 38 degrees at this moment frost pattern ok customer concern milk going bad sooner than later customer has his own thermometer 38 to 43 fluctuation advise customer to monitor temp as instruct for better reading .
George Y.
RANGE KITCHENAID KSDG950ESS1 Found range door shatter replaced glass door retested check out ok complete. No dents or dings cause by tech.
Isidore A.
DISHWASHER KITCHENAID KUDE40FXPA4 Ordering sensor and cap see if fits new motor; rqstng P&A on 1 WPW10193605 (cap) and 1 WPW10705575 (sensor)
George Y.
WASHER MAYTAG MVWC565FW1 Found washer control board non responsive replace control board retested check it ok complete. No dents or dings cause by tech.
Isidore A.
DISHWASHER KITCHENAID KUDS30IXSS8 "Removed outer door panel and old control board, and installed new control board test dishwasher operation ok at this time . Reinstalled outer door panel. Test dishwasher filling with water ok. Failed drain motor WPW10348269 part ordered.; rqstng P&A on 1 WPW10348269 (drain pump)"
George Y.
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed new harness clear out ice retested check out ok complete. No dents or dings cause by tech.
Irvin F.
REFRIGERATOR FRIGIDAIRE FPBC2277RF "Cx says the fridge stopped making ice, then whole unit went warm. Currently compressor is running some cool from both sections. The cavities are empty. Hi temp alarm is in. 82581864/ file number; ordrng 1 242036303 (flipper mullion as)"
George Y.
DRYER WHIRLPOOL WGD8000DW4 Found dryer working ok tested ok customer concern unit is loud customer instruct unit sounds good working as design complete. No dents or dings cause by tech.
Ethan S.
N/A N/A MFF2258VEW2 Upon arriving to the customers home customer stated unit was not cooling found unit to have bad amperage draw to the compressor at .6 unit was not functioning as designed or replaced and tested compressor unit checks good with no issues job is complete
Ethan S.
DRYER MAYTAG MEDB765FW Replace parts tested job complete
George Y.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found refrigerator lights not functioning need to replace interface board and control ok to reorder parts.; ordrng 1 W11089236 (power control board) and 1 W11130216 (interface board)
George Y.
DISHWASHER KITCHENAID KDFE204EWH4 Found dishwasher not closing found hinges compromise need to be replace ok to order part.; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge) and 1 WPW10653840 (door latch)
George Y.
DISHWASHER KITCHENAID KDTM354DSS4 Found dishwasher not washing need to replace sump and motor ok to order part.; ordrng 1 W10805015 (pump&motor)
George Y.
DRYER MAYTAG MGDB765FC0 Found dryer not turning found broken door switch ok to order part.; ordrng 1 23001984 (doorswitch)
George Y.
WASHER WHIRLPOOL WTW8000DW5 "Found washer not filling found bad valve need to replace ok to order part.; ordrng 1 0053496 (panel,control) and 1 0759296 (water inlet valve)"
Erick S.
WASHER WHIRLPOOL WTW5000DW "Cycled unit and found unit with bad pump, causing failure. Replaced pump,tested unit and it passed diagnostics with no errors. Job completed ; used 1 W10876600 (PUMP-WATER) from stock"
Erick S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed new parts on unit. Retested and it now dispenses both types of ice. Job comp
Erick S.
REFRIGERATOR FRIGIDAIRE FGHS2631PF Cycled unit and found unit damper stuck open causing freezer air to leak onto rc and freeze items. Replaced eth new damper motor. Retested it and door is now closing. Unit is now cooling correctly. Job completed
Erick S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Cycled unt and found led board failing causing lights to flash. Followed service and replaced led board. Retested it and li*s are now working. Properly. Job completed
Erick S.
WASHER ELECTROLUX EFLS627UIW Found unit leaking through boot. Replaced boot. Retested unit through test cycle and it passed all tests with no leaks. Job completed
Erick S.
WASHER WHIRLPOOL MVWB300WQ1 Installed new parts on unit. Retested it and it passed all tests with no leaks. Job completed
Erick S.
REFRIGERATOR FRIGIDAIRE FFHT1814TW "Installed new parts on unit. Pulled vacuum,recharged system,indicted for leaks and found none at the time of service. Unit is now cooling Job completed used 1 AF1200 (TUBE EXTENSION) from stock"
Erick S.
WASHER WHIRLPOOL WTW4800BQ Installed new parts on unit. Retested it and it passed all tests with no errors. Job completed
Erick S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF2 Installed new parts on unit. Retested it ice maker cycled and filled with no errors. Job completed
Erick S.
WASHER GE GTW330ASKWW Installed new sensor. Retested it through tests cycle. And it passed all tests . Job completed
Darren A.
DRYER MAYTAG MGDB835DW4 "Removed obstruction from between drum seal and front of unit, checks out good"
Darren A.
WASHER WHIRLPOOL WT5680HVA "Unit was lg washer,took pictures of unit and tag,we do not service lg."
Darren A.
DRYER WHIRLPOOL WGD4815EW2 "Found rollers dragging on drum upon arrival, installed dryer repair kit and test, checks out good.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Erick S.
REFRIGERATOR FRIGIDAIRE FFHT1814TW Cycled unit and found unit with ad winding on compressor causing unit not to cool. Unit will need new compressor. Also unt would power off when compr sort would stop running. Will replace control if needed. ; ordrng 1 240550942 (compressor)
Erick S.
WASHER WHIRLPOOL WTW4800BQ Cycled unit through diagnostics and found agitator not turning due to it to being stripped. Also weak suspension basket is off balance and will need to be replaced.; ordrng 1 W10780045 (suspension) and 1 WP3951744 (agitator)
Dane K.
WASHER WHIRLPOOL WFW72HEDW0 Upon arrival the lights on the user interface were blinking and the drain pump was constantly. Remove and replace control board and lights on using your face stop blinking but drain pump was still constantly running. Remove and replace pressure switch and tested unit. Unit functions normal now
Dane K.
REFIRGERATOR WHIRLPOOL WRS321SDHZ02 Upon arrival the door open alarm was constantly going off. Found the door switch wires with a loose connection causing feedback and the unit to think the door was open. Secure connection at door switch and tested unit. Unit functions normal now
Erick S.
WASHER GE GTW330ASKWW "Installed new control and found unit failing thorough Ran diagnostics sit-ups and found speed sensor failing causing unit not to spin. Unt will need new speed sensor; ordrng 1 WH12X25294 (sensor speed)"
Dane K.
REFRIGERATOR FRIGIDAIRE FGHS2631PF Upon arrival the FCA camp. Found unit with cracked waterline. Removed and replaced waterline and tested unit. Unit functions normal now
Dane K.
DRYER - GAS KITCHEN AID KGHF02RMT2 Remove and replace motor and blower wheel and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL KBFA25ERSS Upon arrival unit was not making ice and one of the lights will not come on. Found the icemaker getting 120 but would not cycle and found a light socket in the fresh food was shorted out. Removed and replaced ice maker and light socket and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL WRX988SIBM Removed and replaced ice maker and tested unit. Unit functions normal now
Dane K.
DRYER WHIRLPOOL WGD5000DW3 Installed dryer door seal
Dane K.
WASHER MAYTAG MVWB865GW Upon arrival clothes were getting cut underneath the agitator. Found the service pointer for this issue stating to change the agitator. Removed and replaced agitator and tested unit. Unit functions normal now
Darren A.
MICROWAVE OVEN FRIGIDAIRE FFMV1645TD "Tested incoming voltage at 120, no grounds found and switches test okay.ordered filter board.; ordrng 1 5304509452 (FILTER BOARD ) and 1 5304509458 (SWITCH) and 1 5304509459 (MONITOR SWITCH ) and 1 5304509460 (INTERLOCK SWITCH ), used 1 W10138793 (FUSE) from stock"
Dane K.
DRYER MAYTAG MGDC215EW Upon arrival the unit would not start. Found the door switch physically broken. Removed and replaced door switch and tested unit. Unit functions normal now
Darren A.
OVEN FRIGIDAIRE LFGF3052TFA "Found unit in “setup mode “ with clock flashing, reset clock and ran through a bake cycle at 350, client has been unplugging unit to reset F31 code. Checked for high voltage, outlet tested normal at 120 VAC. Ordering temperature probe for F31 and prior F10 code commonality.; ordrng 1 316233903 (probe)"
Dane K.
WASHER WHIRLPOOL WTW8500BC4 Upon arrival unit was feeling constantly causing an overflow condition. Found the pressure hose kinked. Fixed pressure hose and tested unit. Unit functions normal now
Chris M.
WASHER MAYTAG MVWB765FW3 On return visit removed shattered door to wash machine then assembled and installed new glass door tested for proper function everything checks out good. Job completed
Chris M.
WASHER MAYTAG MVWB765FW2
Chase F.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customers issues the wash machine Would not complete cycles at times close will come out well sometimes I even start. Enter diagnostics Received a little latch error code Also see that latch has physically Failed. Removed and replaced with latch assembly. And then calibrated unit and ran a systems test wash machine is now functioning as designed. Job complete
Chase F.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Unit making ice and working by design. All specs testing good. Job complete.
Chase F.
WASHER MAYTAG MVWC565FW1 "Diagnosed a washer stuck on sensing will not get passed sensing option. Received F8E1 error code indicating a long fill. Tested unit, low water pressure. Replaced water valve. Unit now filling up right away and with proper amount of water, unit now running complete cycle and working by design. Job complete."
Cesar H.
COOKTOP MAYTAG MGC7430WW00 Replaced switch wire harness tested unit all tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Replaced bin tested good
Cesar H.
DISHWASHER WHIRLPOOL WDF330PAHS3 Customer stated unit has never worked checked unit and found unit will not fill with water checked unit and found float stuck in the up position cutting off voltage to valve reset float and all tested good
Cesar H.
DRYER ELECTRIC MAYTAG NTW4631BQ1 "Replaced cap, clip, ring and valve all tested good"
Dane K.
WASHER MAYTAG MVWC425BW1 Upon arrival the unit would not wash or spin. Found the gearcase leaking oil and seized in one position. Could not turn the basket by hand. Found the teeth on the main drive pulley worn out. Unit needs new main drive pulley and new gear case; rqstng P&A on 1 W11035747 (gearcase)
Cesar H.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Found ice bin cracked ice got stuck under auger and the force of trying to dispense ice cracked bin. Replaced bin all tested good
Dane K.
DRYER GE GTDP200GFWS
Cesar H.
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA Replaced comp and evap recharged with r134a all tested good
Cesar H.
REFIRGERATOR WHIRLPOOL WRT519SZDB02 \
Andy H.
COOKTOP KITCHENAID KGCC506RBL05 "Not lighting and cooktop cracked, replaced gas cooktop wire harness, spray module, tested unit working properly"
Andy H.
WASHER MAYTAG MVWC565FW1 "Unit moves bad, repaired leg is was coming off tested unit is spin tested good."
Andy H.
DISHWASHER MAYTAG MDB4949SDZ0 "Not draining, repaired drain hose check valve was stuck in hose tested unit working properly"
Chris M.
DISHWASHER KITCHENAID KDFE104DSS2 Customers issue dishwasher is shutting on and off on its own stopping in mid cycle at times dishes are not coming out clean etc. I entered dishwasher in the diagnostics received multiple codes dealing with doorlatch also diverter and sump assembly And drain pump. Ordering parts when parts come in come; ordrng 1 WPW10348269 (drain pump) and 1 WPW10653840 (door latch) and 1 WPW10705575 (sensor)
Andy H.
DISHWASHER MAYTAG MDB4949SHZ0 ]
Chris M.
DISHWASHER AMANA ADB1400AGW1 "Customers issue is that dishes are coming out wet and washer drops out of cycle at times. I entered Washer into diagnostics I received F4-E1. f1-E2&F7-E1 Err codes Dealing with heater and also control board; ordrng 1 W10518394 (heater) and 1 W10906422 (elect,control board)"
Andy H.
REFIRGERATOR WHIRPOOL WRS571CIHV01 "No ice, repaired ice maker harness it was loose tested unit working properly"
Chris M.
REFRIGERATOR WHIRLPOOL GD5PHAXMS10
Alejandro C.
FREEZER KENMORE MODEL25323725100 Found unit power off .customer refused repair
Andy H.
DRYER MAYTAG MGDX655DW2 "Not heating, timer not advancing, replaced timer tested unit working properly"
Chase F.
RANGE GE JGB720SEJ4SS "Installed new orifics, upon trying to break nut free broke holders that hold orific to electrodes. Will need both brackets. Now know to order those when doing this job.; ordrng 2 WB01K10037 (economic nut)s and 2 WB02X24725 (injet xl v2)s"
Alejandro C.
REFRIGERATOR FRIGIDAIRE FGFU19F6QF Found unit not cool. Replace compressor charge refrigerant unit work normal
Cesar H.
WASHER MAYTAG MVWC200BW0 Replaced suspension actuator and belt unit tested found cam sticking on gear case not able to shift rerouted for cam and drive ; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (DRIVE)
Aaron B.
WASHER WHIRLPOOL NTW4605EW0 Replace the suspension rods and actuator assembly tested operations unit is working as designed
Andy H.
RANGE WHIRLPOOL WFG515S0ES1 The two front burners are not lighting as fast as the rear two burners. customers upset wants unit replaced. Called techline advice to order New designed burner heads w10881749 got a SR 7724767442 Dave... Rick 949 244-6142 call him when part comes in; ordrng 2 W10881749 (cap-burner)s
Andy H.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Needs i/m water valve, fill tube; ordrng 1 67006317 (tube-water)"
Andy H.
WASHER MAYTAG MVWB835DW0
Francisco S.
Cleaned drain hose on dishwasher.
William L.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Found rubber pads sheared off hinges, ordered hinges for unit.; ordrng 1 WPW10274921 (hinge) and 1 WPW10274922 (hinge)"
Tyler F.
DRYER WHIRLPOOL WGD8900BC0 Customer stated that the unit is making noise. Ordering idler and roller kit in stock. 2 calls in one house.; ordrng 1 WPW10547292 (pulley-idr)
Tyler F.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Customer stated that the refer is not cooling. Found evaporator is frozen over. Ordering thermistor fan kit in stock. Customer to defrost 24 hours before return with door open.; ordrng 1 W11033168 (harns-wire)
Tyler F.
OVEN KITCHEN AID KODC304ESS00 Customer stated that the oven shows and error code for a shorted temp sensor in the lower oven. Ordering main control and temp sensor in stock. Quoted customer for different repairs because oven is difficult to get out.; ordrng 1 W10859573 (sensor) and 1 WPW10721210 (cntrl-elec)
Tom R.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Contacted customer, noise getting worse, Techline suggests sealed system issue. Order compressor and dryer and reschedule customer with sealed system tech, TR does not do sealed systems yet.Compressor - (W10832994)Dryer - (WPW10143759); ordrng 1 W10832994 (compressor) and 1 WPW10143759 (dryer)"
Tom R.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Upon arrival, found frost build up on left side of freezer drawer, thermometer in door, blocking left track from closing. Removed thermometer, checked seal, seal okay.Ran FFIM through diagnostics, IM functional with no error codes, ice build up on back wall of RC at FFIM, order FFIM repair Kit, white.Adapter Kit - (W10864518); ordrng 1 W10864518 (adapter)"
Tom R.
OVEN JENN-AIR JMW2427DS02 "Found windings in cooling fan motor causing noise during rotation, order Oven Cooling Fan.Oven Cooling Fan - (W10861504)Part out of stock, reschedule customer on part availability.; ordrng 1 W10861504 (blower)"
Timothy J.
DISHWASHER MAYTAG MDB4949SDM2 The control panel is broken and is abdout to fall off. This makes it hard to open and close the door. Found the dispenser leaks and the SS sump cover does not install on the sump causing the wash arms to knock and stall.; rqstng P&A on 2 W10463662 (spacr-plat)s and 1 W10736968 (cover) and 1 W10861000 (detergent dispenser) and 1 WPW10562079 (panel-cntl)
William L.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced ice door assy, installed adapter kit on ice box assy & drip tray, ran ice maker & IM fan tests , tested ok, operating as designed."
William L.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Removed freezer led module, found led module foamed in freezer liner, unable to remove wire harness for led module, molex plug pulled apart from liner wire harness, harness foamed in liner more than 3 inches deep, call WP TL, Ref # 7724751047, LED module in freezer not repairable."
Timothy J.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "UNIT NEEDS PARTS RESEARCH, This is the wrong one . Either someone put the wrong bin in the box or the lookup is wrong . I need the part that looks like illustration #3. ; rqstng P&A on 1 W10355270 (bin-cntlvr)"
William L.
ICEMAKER KITCHENAID KUIX305ESS1 "Dumped water in unit, ran ice cycle, made ice slabs, refilled, unit operating as designed, instructed cx to purchase cleaning solution and run clean cycle."
William L.
RANGE WHIRLPOOL WFC310S0ES1 "burner switches won’t stay on low, Replaced infinite switches for large burners , new switches have longer stems, tested burner functions on low setting, tested ok"
William L.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Removed drain pump, check pump operations, Cleaned out drain hose, checked for any restrictions in drain hose & air gap, tested check valve in elbow.ran test fill & drain several times. unit operating as designed."
William L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Found defrost drain tube not attached at bottom of fridge.Unitleaking water when in defrost cycle, reattached defrost drain hose, no leaks found."
William L.
WASHER WHIRLPOOL WFW6620HC0 "Unit leaking water from the front, F0E2, tightened water filter trap housing, ran self diagnostics, found no water leaks.tested ok"
William L.
DISHWASHER WHIRLPOOL WDT720PADM2 "Found airgap plugged, cx removed clog, unit draining as designed, collected service fee only, collected $115.00"
Steven W.
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer didn’t defrost unit. R/S for weds 05/08/ 19 . 2 count job. Allow extra time. Unit must be completely defrosted before service.; schdld next appmnt for 5/8 WED 8-12
Tyler F.
DISHWASHER WHIRLPOOL WDT780SAEM1 Removed and replaced drain hose found leak coming from sump assembly now. Removed and replaced sump assembly. Tested all works good at this t8mr. No leaks.
Steven W.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Freezing food in RC . Thermistor reads 4.2 K OHMs. Replaced control box. Needs RC thermistor, cabinet to liner RTV sealant, evaporator fan blade . 2 count job. Allow extra time.; ordrng 1 W10838965 (thermistor) and 1 W10916494 (blade-fan)"
Tyler F.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer stated that the evaporator in the refer has frozen over. Customer has already defrosted unit. Removed and replaced cover, thermistor and main control. Parts will be covered by whirlpool. Tested all works good at this time."
Steven W.
WASHER MAYTAG MVWB765FW2 Found lid broken at left hinge area. Needs lid.; ordrng 1 W11259006 (LID- WHITE)
Tyler F.
FREEZER KITCHENAID KSSS48QDX05 "Customer stated that the freezer is starting to loose temp. Unit may have a sealed system leak. Removed and replaced compressor and drier vacuumed system and charged with Freon. Tested all works good at this time.; used 1 AF1200 (TUBE EXTENSION), and 8 R134A from stock"
Tom R.
REFRIGERATOR FRIGIDAIRE FGHB2868TF2 "Installed air handler housing and Fill Tube, check okay. No damage to unit or home from tech, job complete."
Steven W.
WASHER MAYTAG MVWX655DW1 "Found green LED on, won’t go into diagnostics. Found reversed polarity in wall outlet. Advised customer to call electrician ( landlord ). Drain hose connected behind P-trap. Must go into top of standpipe. Advised customer to call plumber ( landlord ).; ordrng 1 W11116592 (cntrl-elec)"
Timothy J.
REFIRGERATOR WHIRLPOOL WRS325FDAM04 "Customer states that dairy products spoil quickly. Inserted thermocouples in the RC(42-46f)and FC( 4f). Checked the evaporator and noted it has a consistent frost pattern which indicates the sealed system, at least currently, is working correctly. Checked ducting and found it clear of frost. Noted the thermostat bulb was not in the correct position. Reset the thermostat position."
Timothy J.
DRYER WHIRLPOOL WED7500GC0 Installed door switch. Tested unit. Unit operating as designed.
Steven W.
WASHER WHIRLPOOL WTW8240YW0
Timothy J.
REFRIGERATOR WHIRLPOOL WRS315SDHM00 I will need the ice maker to complete this call. Picked up IM at Marcones (+1hr). Removed old IM and installed the new IM . Noted the ice bin was FULL. IM harvested once installed . Unit just came out of defrost. Unit checks ok. No leaks noted.
Timothy J.
LAUNDRY MAYTAG MVWC565FW0 Inspected unit and found an 8-1(long/no fill) 8-5(hot and cold reversed. Manually checked water valves. The cold is not filling but they are in the right position. Found the valve clogged with sediment. Cleared valves and retested. Unit operating normally. Informed customer of problem. Customer stated they attempted to clean the valve but could not. I explained that the filters on these valves are difficult to clean and were not designed to be maintained by the user.
Timothy J.
WASHER MAYTAG MHW6630HC "Customer states the unit is not fully extracting the water from loads. On towels and jeans there is long dry times. Tried to wring out the load of towels by twisting them in my hand NO water came out . The customer is using these towels as evidence of the problem. Inspected unit and found no faults. Ran a quick test unit passed the test without fault. Spoke with customer and identified that towels and jeans are not drying well. Customer states this was not an issue before she bought this matching set. Found the vent on the dryer is crushed. Customer states this was installed by contractors of the vendor. Unit is operating as designed. Confirmed with test, checking faults and inspection of loads and customers description of the issue."
Timothy J.
DISHWASHER KITCHENAID KDFE104HPS0 Customer states the units wash arms are not spinning. Customer states this keeps happening. Found that all of the ports that augment the spinning of upper and lower wash arms are COMPLETELY clogged. Called WPTS explained that the sump was replaced about 2 months ago. WPTS says to try and clean out the wash arms. WPTS said to ask the customer how they debris got there and to instruct them to not do that anymore. WPTS states this is a usage issue and that any recalls on usage will not be covered again and the customer is to cover the service charge ($115) Removed wash arms and cleaned as advised by WPTS. Ran a service cycle and opened the unit sporadically to see the wash arms are moving.
Rod H.
RANGE WHIRLPOOL KGCC566RBL07
Timothy J.
REFRIGERATOR WHIRLPOOL WRX988SIBB "Replaced evaporator motor,harness assembly and control(damper) . Tested unit . Unit checks ok. Unit cooling. No leaks noted."
Timothy J.
MICROWAVE KITCHENAID KBMS1454SSS1 Installed capacitor and diode. Tested unit. Unit operating normally.
Timothy J.
WASHER WHIRLPOOL WTW4915EW1 "Installed cover, cam assembly ,gearcase, hub assembly,drive belt cap and screws. Tested unit unit checks ok and has no leaks."
Timothy J.
DRYER MAYTAG MED6630HC0 Customer states towels and jeans take multiple cycles to dry. Inspected unit and found it has a crushed vent. Removed damaged portion of the ducting and reset units position to allow for the garage door to open into the laundry room and the vent not to be crushed. Told customer that a pedestal might improve the alignment to the houses recessed duct port. Left unit in the best position considering the the surroundings. Unit checks ok.
Steven W.
WASHER MAYTAG PAV3300AWW "Tested wash. Not agitating. Found transmission not agitating, worn belt, thrust bearing. Needs transmission kit, belt, thrust bearing kit. EST 906.16. Labor 275.00. Needs 35-6615, 12002213, & WP21352320. Customer declined repair. Complete."
Rod H.
LAUNDRY MAYTAG MVWB765FW0 F6 E2 displayed in memoryConfirmed W10920541 ; rqstng P&A on 1 W10919546 (console) and 1 W10920541 (cntrl-elec)
Steven W.
WASHER MAYTAG MVWC565FW0 "Ran diagnostics. Had f0e2, f9e2, f2e1, & f7e6 error codes. Cleared error codes. Not draining. Found drain pump not running. Found pump connector wire terminal backed out of connector. Reinstalled terminal into connector. Ran calibration, auto test cycle. Fills, agitates, drains,rinses,& spins properly. Advised customer to use less detergent. Complete"
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Did not pick up switch from Coast. Replaced FC light Reinstalled FC door handle( upside down ).switch. Defrosted FC condensation. Instructed customer to make sure doors are closed properly. Complete.
Steven W.
DRYER - GAS MAYTAG MGDB765FW0 "Ran diagnostics. Had f2e1 error code. Cleared error code. Dryer is heating, tumbling properly. Keypad is working properly. Instructed customer on proper settings. Complete."
Steven W.
REFRIGERATOR KITCHENAID KBSD608ESS01 "Found power to smart valve, no water coming out. Replaced smart valve. Advised customer to bypass filter under sink. Water dispenser is working properly. Unit is cooling properly at this time. FC door not closing properly because of improper loading. Instructed customer on proper loading of FC. Complete."
Steven W.
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Steven W.
WASHER WHIRLPOOL WTW7500GC2
Raymond H.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Only a bracket sent, installed door gasket, door gasket not sealing properly door liner drooping not allowing seal to seat on cabinet. Needs door and brackets.; rqstng P&A on 1 W10849520 (dor-fip) and 1 W10909682 (nameplate)"
Rod H.
WASHER WHIRLPOOL WTW8040DW0
Rod H.
DISHWASHER KITCHENAID KDFE104HBS0 Malfunction code indicates F4E3. Indicates that motor was not working. CONSUMER HAD SAID WPFS WAS OUT AND REPLACED A DEFECTIVE WASH MOTOR. TECH MAY NOT HAVE RECALIBRATED CONTROL TO CLEAR CODE.FOUND COLD WATER INITIALLY ENTERING TUB. RAN SINK NEAR DISHWASHER TAKES AWHILE B4 hot enough to meet minimum required temp.After a few minutes of running sink it shuts off automatically due to touch on touch off feature..........may no meet dw minimum requirement in that time frame.\
Rod H.
REFRIGERATOR WHIRLPOOL WRS315SNHB01
Rod H.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Not a related repair to last repair visitNo ice productionCould not confirm noise nor icemaker issue.Icemaker functioned upon arrival and noise was not heard. Found loose handle and tightened all handles.
Raymond H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Unit frosted over again, not defrosting, thermistors in range. Controls, harness, motor.; ordrng 1 2315549 (motor evaporator) and 1 W10911770 (harns-wire) and 1 W11135061 (cntrl-elec) and 1 W11169239 (cntrl-elec) and 1 W11175951 (diffuser)"
Raymond H.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 SR 7724627670 was told to look for warm air leak. Inspected with mirror on lower portion of RC and found a small gap. Could not get door to sit flush. Ordering all parts ; ordrng 1 LW10751123 (dor-fip) and 1 LW10751126 (dor-fip) and 1 W10492014 (hinge-door) and 1 W10492014 (hinge-door) and 1 W10837711 (hinge-door) and 1 W11178521 (nameplate) and 1 W11269192 (shim-hinge) and 4 WP487576 (washer)s and 1 WP489467 (washer)
Rod H.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 No ice productionConfirmed open imkr thermastat. Replaced icemaker test op normal.As designed production will resume in 24-48 hrs.; used 1 4317943 (ICEMAKER) from stock
Raymond H.
DRYER MAYTAG HYG3658AWW "Upon arrival blower wheel broke in center. Needs wheel quoted for wheel replacement cx approved. Coll3cted full amount via check. ; ordrng 1 31001317 (wheel,blower)"
Rod H.
REFRIGERATOR WHIRLPOOL WRS325FDAMO4 Lights in refer and ffd compartments not working.Confirmed Revealed shorted freezer light and replaced both fzr and ffd compartment boards to restore as designed operation.; pckd up 1 W10515057 (light board) and 1 WPW10515058 (light)
Raymond H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Contacted Rich SR 7724763788 intermittent noise is normal, no problem found. Since cx has video of door creak Replacing door, thimbles and hinges and cams; ordrng 1 LW10913407 (dor-fip) and 1 W10900464 (cam-door) and 1 W11223753 (nameplate) and 1 WP2182181 (thimble)"
Rod H.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 A guess at best had to order the right pars and returnBucket broken and motor slips. Replaced as designed operation returned; pckd up 1 W11202789 (motor)
Rod H.
WASHER WHIRLPOOL WFW85HEFW1 "Malfunction code F03 E01, F08 E03 and F5 F02, displayedin machine control memory.Ran onboard self test and all functions passed with no error tripping.Did find an oversized soaking wet load in machine. Dr lock, Fill, wash, drain and spin checked out as designed.Unable to duplicate issue. The codes above can be tripped causing a momentary malfunction, being reset by unplugging product the plugging back in after some time has passed and or reducing load size, using the proper amount of detergent. Drain hose configuration can affect proper op as well."
Rod H.
OVEN WHIRLPOOL WFG320M0BS3 Oven won’t lightConfirmed Found ignitor too far out of alignment with burner. Intermittent ignition laws result adjusted and now ops as designedFoil needs to be removed repairs will not be performed as resultant failure in future
Randy C.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found wash motor not initiating. Unit fills with water then just sits there. Drains as designed controls respond to commands found wash motor to be defective. Ordering pump n motor. ; ordrng 1 W11087376 (pump&motor)
Rod H.
WASHER WHIRLPOOL WTW4850HW1 Concerned if noises were normal.Last machine did not sound like this one.Confirmed normal sound levels and operation.Product is a different type of machine and will have much different sound levels than older machine did. Consumer now aware that similar call outs will be charged to her in the future
Patrick C.
M/W OTR MAYTAG MMV1174FZ0 Found the unit doa. Customer stated it was doing open close door error. Needs service kit per pointer W11245251; ordrng 1 W11244494 (interlock)
Patrick C.
WASHER MAYTAG MVWC425BW0 "Found the unit intermittently working. Checked out codes and found shifter fault. Ohmed shifter from control and at shifter itself. Seemed to be in range. The control kicked me out of calibration. Harness seems to be fine, but will need to be replaced with control to fix issue ; rqstng P&A on 1 W10582043 (cntrl-elec) and 1 W10692115 (harns-wire)"
Patrick C.
WASHER MAYTAG MVWC565FW Found more issue. Agitator stuck and the shifter is broken ; ordrng 1 W10913953 (actuator) and 1 W11161960 (agitator)
Raymond H.
WASHER WHIRLPOOL WTW4955HW1 "Upon arrival cx states unit not working. Water is in tub and won’t drain. Tested and heard drain pump buzzing loudly. Siphoned water out of tub and removed drain hose. Found coins, hair ties, and some other small objects in pump which has burned pump. Quoted cx on repair. Stated she wanted unit repaired. Later in the day cx contacted office to cancel appointment. Documented with Liz SR 7724744904. WP also informed cx this would not be covered."
Michael M.
DRYER WHIRLPOOL WGD4815EW2
Raymond H.
MICROWAVE IKEA IMBS104GSS00 "Upon arrival cx states unit not starting. Cx sets time and pushes star5 but nothing happens. Found button for start not secured properly not allowing button to register press. Secured button and tested, unit functions as designed."
Randy C.
REFRIGERATOR JENN-AIR JS48PPDUDB15 Removed and replaced motor shaft and ice maker parts. Now working as deisgend cx approves job
Patrick C.
WASHER MAYTAG MVWB835DW3 "Removed and replaced gear case, stator, and rotor. Calibrated and ran auto test. All ops checked good"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Unit is freezing everything in RC. I ran test from main control and thermistor is not open. Thermistor is reading improper due to failed main control. Also freezer door is rubbing because right side is missing leveling leg and rubber is off on left leg. Ordering thermistor, main control and leveling legs. Send call ahead 30 mins. ; ordrng 1 W10316760 (thermistor) and 1 W11089236 (cntrl-elec) and 2 WPW10141622 (leveling leg)s"
Patrick C.
DRYER MAYTAG MGDC300BW0 Removed and replaced repair kit and seal. Tested unit. All ops checked good