Local Reviews
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Aaron B.
REFRIGERATOR KITCHENAID KRFC604FSS00 Replaced the ice box fan motor tested unit is now working unit will cool the ice compartment now paid in full
Erick S.
WASHER ELECTROLUX EFLS627UTT Installed new panel secured components retested it and it passed all tests. Job complete
Erick S.
WASHER ELECTROLUX EFLS627UTT Installed new panel secured components retested it and it passed all tests. Job complete
Erick S.
DISHWASHER KITCHENAID KDTE334GPS0 Found unit with bad spring on dispenser door causing failure. Replace dispenser.retested it and it passed all tests. Job com
Tyler F.
REFRIGERATOR WHIRLPOOL WRT318FMDB02 Customer stated that the unit is leaking from the ice maker. Removed and replaced ice maker tested all works good at this time.
Darren A.
LAUNDRY MAYTAG MVWX655DW1 "Ran through diagnostics, no codes , did recalibration, cycle tested, one of the struts is bouncing, ordered suspension kit.; ordrng 1 W11130362 (suspension)"
Michael M.
FREEZER WHIRLPOOL WRV986FDEM01 Cx states ice cream melted inside freezer compartment and then re froze again. Temps are set to 37°/0°U it is currently producing ice cubes as designed. No ice build up anywhere in RC or FC. No air leaks all seals are as designed.Tested RC water bottle and is at 39° Service test 66 E0 no faults. No issues found with unit and all ops are normal. Cx is in a high wind area and experiences power outages regularly. Advised cx on unplugging unit and rebooting unit is they experience the unit glitch and stop cooling. Job complete
Michael M.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Removed and replaced auger motor W11310391Tested operations and now dispenses ice as designed. Job complete
William L.
MICOWAVE OVEN GE PEB1590SN2SS "Found time dial starting unit, ordered smart brd & key panel,part & labor covered.; ordrng 1 WB27X10791 (smart board) and 1 WB27X10792 (key panel)"
Michael M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cx states right side RC door gasket is torn. Took quick picRemoved and installed new door gasket W10830274 Used heat gun to form door seal. Door now seals as designed Instructed cx on proper opening and closing of doors to avoid damaging door seals. All ops are normal job complete
Jesus C.
COMPACTOR WHIRLPOOL KTTS505EPA0 Removed container and parts. Transfer parts and assembled unit. Tested unit and it’s now working as design.
Jesus C.
COOKTOP KITCHENAID KCGD506GSS00 Installed new burner and tested. Unit is working as design.
Jesus C.
LAUNDRY WHIRLPOOL MHW5500FW1 "Customer states that unit giving out error code. Checked unit and ran diagnostics, confirmed code. Ran auto test and passed. Placed a small load and water was not stopping from filling. Turn unit off and replace pressure switch. Assembled and tested. Unit is working as design. F3-E1 water level system error"
Jesus C.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer states that unit is not working. Checked unit and found error code. Ran unit and no water entering. Turn water valve off and removed lower plate. Removed and disconnected hose, valve. Installed new valve and hose. Turned water back on and tested. Unit is working as design. 6-1. Low or not water."
Darren A.
REFRIGERATOR FRIGIDAIRE FFSS2315TS "Replaced leaking evaporator and drier, charged to label,cooling normally.; used 1 W10143759 (DRIER (SERVICE)) from stock"
Irvin F.
WASHER MAYTAG MVWX655DW1 "Cx say loud during operation, had video. The units wash plate is scraping when in agitation. Won’t move in spin. The unit will not shift to duplicate the operation issues. The basket is rusting, cx wants replaced. Ordering additional parts. ; ordrng 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W10913953 (actuator)"
Jonathan B.
RANGE WHIRLPOOL KECS161GBT02 Found defective clip. Fixed defective clip . Tested unit and is working properly.
Jonathan B.
DISHWASHER WHIRLPOOL GU1200XTKT0 Found loose connection to control board. Fixed connection. Tested unit and is working properly.
Jonathan B.
REFRIGERATOR WHIRLPOOL GD5SHAXKT00 Found defective valve. Replaced defective valve. Tested unit and is working properly
James G.
WASHER MAYTAG WTW5500SQ2 Machine tested ok
James G.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Bail arm in off position, lowered arm and ice maker cycled normally Tested ok"
Tom R.
DISHWASHER FRIGIDAIRE FFBD2412SS0A "Upon arrival, unit has standing water, drain struggling, water removed. Checked Drain Line, Air Gap, and Garbage Disposal for debris, none found. Ran unit, unit fills, no recirculation of water. Order Drain Pump, will return with Recirculation Pump.Drain Pump - (A00126401); ordrng 1 A00126401 (pump assembly)"
James G.
REFRIGERATOR WHIRLPOOL ED5KVEXVQ01 Water filter clogged
Darren A.
WASHER MAYTAG MHW5500FW0 "Replaced door lock, tested out good."
Chris M.
WASHER WHIRLPOOL WFW6620HW0 This morning made contact with customer since I was there last night. I want to see since the repair if the water leaking situation went away and also if they heard any weird noises or had any issues trying to run a cycle. They ran one cycle and said no abnormal noises there was a little drip but nothing serious. Informed customer in closing ticket out as job completed. At this time all functions are normal.. Job completed
Chris M.
WASHER AMANA NTW4516FW3 Customers issue is that her washer was making a weird noise and also close were coming out wet. Entered washer in the diagnostics received the long drain code found drain hose too far down the stand pipe. Also found underneath Washer the motor guard was loose rubbing against the bully corrected all the issues and then tested everything checks out good. Job completed
George Y.
WASHER GE GTW460ASJ5WW Found washer leaving clothes wet after wash reposition adgetator Check drain pump ok retested check out ok complete. No dents or dings cause by tech.
George Y.
UPRIGHT / CHEST FRIGIDAIRE LFFH20F3QWC Found freezer door not sealing properly reposition gasket recalibrated temp down to 4 for better performance retested check out ok complete. No dents or dings cause by tech.
George Y.
M/W OTR KITCHENAID KMHS120ESS5
George Y.
REFRIGERATOR KITCHENAID KFCO22EVBL5 Found refrigerator freezer set -6 in freezer reset temp to factory setting check ice maker filling ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR KITCHENAID KRFC704FBS00 Installed parts tested check out ok complete. No dents or dings cause by tech.
Tyler F.
OVEN JENN-AIR JGRP548WP00 Customer stated that the griddle sometimes will not turn on and have to giggle the switch. Ordering griddle switch in stock.; ordrng 1 WPW10116113 (switch-inf) and 1 WPW10131825 (sensor)
Dane K.
WASHER MAYTAG MVWC465HW Upon arrival th unit was not filling with hot water. Hot water valve was not opening. Removed no deep laced valve and tested unit. Unit functions normal now
Timothy J.
DRYER WHIRLPOOL MEDC300BW0 Installed thermal fuse and tested. Unit operating as designed.
Michael M.
WASHER MAYTAG MVWC400VW1 "20401 Soledad Canyon Rd, Santa Clarita, CA 91351Cx states unit make sloud buzzing noise and is not draining.Found unit full of water. Used external pump to remove water. Found buzzing noise coming from center shaft under unit. Needs gear case W10140307Return 10/14/19 8-12 requested; rqstng P&A on 1 W10140307 (gearcase)"
Lance V.
WASHER MAYTAG MVWX655DW1 "Instructed customer on usage of water level as well as reduce soap . No errors stored in system memory, calibration passed, auto test passed. Unit is fully operational and working as designed"
Rod H.
DISHWASHER KITCHENAID KDFE104HPS0 Not draining waterDrain motor not working.voltage to but not turning.replaced Drain motor
Rod H.
WASHER MAYTAG MVWC565FW0 Makes noiseConfirmed Noises at splutch assembly Reinstalled and now as designed operation.
George Y.
WASHER WHIRLPOOL WFW9451XW00 Installed part tested check out ok complete. No dents or dings cause by tech.
Chase F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed new parts. All specs now testing normal. Job complete.
Jonathan B.
MICROWAVE WHIRLPOOL WMH53520CS Complete job.
Jonathan B.
DRIYER GE GTD75GCSLWS Fond loose connection. Fixed connection. Tested unit and is working properly
Darren A.
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 "Missing ice dispenser door, ordered dispenser and tray.; ordrng 1 240563607 (DISPENSER ) and 1 241649001 (TRAY)"
Steven W.
WASHER MAYTAG MVWC565FW1 "Ran diagnostics. Had f8e1 error code. Cleared error code. Found low quality imported detergent causing over sudsing. Advised customer to use less, good quality HE liquid detergent. Instructed customer drain pipe too low. Advised customer to have drainpipe extended to 39” minimum. Fills, agitates, drains, rinses, & spins properly. Complete."
Joe M.
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 unit is cooling to much in the fridge compartment causing soda cans to explode. I saw baffle was not sitting flush in the fridge cabinet due to the sealed plastic around where the baffle goes being warped. Contacted techline and they informed me unit is being exchanged. Job complete. Sr 7726088024
Enrique R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Inspected whirlpool refrigerator . Customer concerns , ice maker works intermittently . In diagnostics found E2 error code - motor lost position . Need new ice maker .; ordrng 1 W11294907 (icemaker)"
Cruz B.
DRYER MAYTAG MEDB835DW4 "Needs more work- found unit not turning on, ck for voltage at block terminal and found 240AC, unit needs a cntrl elec, ordering part for unit. Cx needs a 9-11 time frame please. ; ordrng 1 W11133021 (CNTRL ELEC)"
Enrique R.
WASHER WHIRLPOOL WFW85HEFC1 "Inspected whirlpool front load washer . Customer concerns , unit not advancing any wash cycles . In diagnostics found f5e2-door lock error . Installed new latch . Ran quick diagnostic test . All functions checked normal . No leaks ."
James G.
WASHER MAYTAG MVWB855DC3 "Replaced ACU,now has communication error ; ordrng 1 W11112662 (console)"
Enrique R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Inspected whirlpool refrigerator . Not dispensing ice . Broken separator . Installed new part . All functions checked normal . No leaks .
Cesar H.
REFRIGERATOR WHIRLPOOL WRF989SDAH00 Replaced gasket door closers brackets control adapter kit all checked good at this time
Cesar H.
REFRIGERATOR WHIRLPOOL WRF736SDAB13 Found freezer door not closing properly ca sign air leaks and ice to build in in vents restricting air flow. Cause for drawer to not close correctly was an upper bin that came off the rail cleared ice and secured bin all tested good
Alejandro C.
REFRIGERATOR JENN-AIR JSC24C8EAM02 "Found the unit not cooling, compressor it’s broken, replace compressor and dryer, charge refrigerant and check evaporator condenser fan motors running normal"
George Y.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found refrigerator only making few cubes never has made a full bash ice maker is been replaced possibility of ice maker line kinked restricting some water flow need to replace valve and ice maker bin ok to order parts.; ordrng 1 W11043013 (valve) and 1 W11185686 (ICEBIN)
Jesus C.
REFRIGERATOR WHIRLPOOL KRFC302ESS02 Removed freezer door and gasket. Installed new door and gasket. Removed both upper doors and installed new doors. Installed gaskets and assembled unit. Unit is working as design.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Unit spitting water off and on after filling for a while. I tested unit and verified issue. I removed water filter and installed bypass. Tested unit and problem went away. Instructed customer on failed water filter. Unit tests good.
Kevin M.
WASHER WHIRLPOOL WTW8900BC0 Unit making loud noise and lid slamming down if customer lets go of it. I found noise coming from washed out bearing caused by failed tub seal. Lid not closing softly due to broken hinge spring on left side. Unit needs bearing kit and left hinges. Removed and replaced left hinges and bearing kit. Tested unit. All tests good.
Isidore A.
REFRIGERATOR WHIRLPOOL KRFF305EWH00 "Found water line W11120581 to ice make has pin hole, part ordered; ordrng 1 W11120581 (tube-water)"
Steven W.
DISHWASHER KITCHENAID KUDK03CTWH3 Only 1 link kit was received. Found right door link broke causing DW door to fall on customer’s leg. Replaced door link kit. Door is opening/ closing properly. N/C per safety department. Complete.
Andy H.
DISHWASHER KITCHENAID KDTE404DSS0 Cancel at door loose outlet
Andy H.
WASHER MAYTAG MVWC465HW2 "Needs water valve, replaced water and tested unit working properly. But customer has a aftermarket drainhose advise customer to replace it."
William L.
WASHER MAYTAG MHW8200FC0 "Replaced baffles on basket, cx showed me clothes with holes, self diagnostics, unit operating as designed."
William L.
WASHER WHIRLPOOL WFW5620HW0 "FoE2, Instructed cx on soap usage, ran diagnostics cycle, unit operating as designed"
Jonathan B.
WASHER AMANA NTW4516FW3 Found defective control. ; ordrng 1 W11170317 (cntrl-elec)
Isidore A.
COOKTOP JENN-AIR JGRP436WP02 "Removed door and old door glass assembly, installed new door glass assembly. Reinstalled door and test operation ok at this time working as designed"
Tyler F.
MICROWAVE KITCHENAID KMHC319ESS4 Customer stated that the light button turns the fan on. Ordering door in stock.; ordrng 1 W11205123 (door/mw)
Jonathan B.
WASHER WHIRLPOOL WFW72HEDW0 F3 e1 error code.; ordrng 1 WPW10448876 (switch-wl)
Kenneth M.
WASHER WHIRLPOOL WTW4955HW1 Found unit with stuck open water valve solenoid. Replaced water valve and tested unit. Unit is now working rporprym. Customer approves function at this time.
Raymond D.
WASHER WHIRLPOOL WFW5090GW "Upon arrival unit only displays 001 and then when start is pressed unit locks door, unlocks door and says end. Unit unresponsive to normal control operation. Needs controls; ordrng 1 W10863519 (console) and 1 W11371719 (CONTROL)"
Lance V.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Fixed-replaced control board and compressor. Installed access valve and filter dye drier. Charged to manufacturing spec. Unit has began cooling. Please allow 12-24hrs for cooling.
Patrick C.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Removed and replaced controls. Motor evap, and support. Tested unit. All ops. Checked good"
Joe M.
REFRIGERATOR WHIRLPOOL KBFC42FTS02 Units control board is clicking causing fans to shut off. Units cause of board going bad is a shorted fan. Fan and control board need to replaced. Total 1124.35Service call 115Parts 458.15Tax 44.67Labor 506.53Collected 115 for service call Balance 1009.35Waiting on customer response to order parts. W10822580W10802701
Chase F.
DRYER WHIRLPOOL WGD5000DW3 Installed new timer all specs now testing normal. Job complete.
Chase F.
REFRIGERATOR KITCHENAID WRF555SDFZ08 "Tube came in defective with hole in hose, after installing new tube water came spilling out again. ordering new part.; ordrng 1 W11232485 (TUBE)"
James G.
WASHER MAYTAG MHW8200FW0 "J-18 plug off at board, expansion board communication Reinstalled connector and tested. Also tested spin per customer request due to vibration Tested ok"
Andy H.
REFRIGERATOR KITCHENAID KRFF707ESS01 Needs cover ; ordrng 1 W11211387 (cover-evap)
Cesar H.
WASHER WHIRLPOOL WGT4027HW0 Latch replaced tested good
Enrique R.
DISHWASHER AMANA ADB1400AGS1 "Inspected amana dishwasher . Customer concerns , not washing . In diagnostics found 4-3 error code = wash motor fault .; ordrng 1 W10888591 (pump and motor)"
James M.
REFRIGERATOR FRIGIDAIRE FGSC2335TF Pecked unit and found wire harness not secured and hitting evap fan blade in compressor compartment. Also found spout from compressor pressed into contact with rear cover panel causing vibration noises. Repositioned wire harness and adjusted spout. Unit not making vibration noises at this time. Unit is functioning properly.
Patrick C.
RANGE WHIRLPOOL WFG320M0BS Left rear burner no spark from ignitor. Checked wire and it had a pinch in it that was grounding out. Fixed wire. Tested unit. All ops cheeked good
Cesar H.
REFRIGERATOR AMANA ASD2575BRS01 Failed ice maker ice ramp clips have failed and is causing ice to get stuck ; ordrng 1 WPW10300022 (icemaker)
Andy H.
FREEZER MAYTAG MFF2558DEM Light not turning on. Repaired light socket and replaced light tested unit working good.
Cesar H.
REFRIGERATOR WHIRLPOOL WRT148FZDW00 Sealed system leak caused compressor burn out causing over amp draw on control damaging control ; ordrng 1 W10836706 (evaporator) and 1 W11353813 (CONTROL) and 1 WPW10507886 (compressor)
George Y.
WASHER ELECTROLUX EFLW317TIW Found washer not draining Need to replace drain pump ok to order part.; ordrng 1 5304505209 (drain pump)
Joe M.
COOKTOP KITCHENAID KCGS350ESS00 Unit was constantly clicking due to a shorted wire harness. After replacing wire harness unit began to function as designed.
Rod H.
DISHWASHER KITCHENAID KDFE104HPS0 Airgap needs unpluggedUnplugged airgap These conditions are not a warranted repair.115.00 chk#5755
William L.
RESIDENTIAL REFR WHIRLPOOL WRX988SIBM03 10/10/19 14:55 AM: TCI- regarding service for thsi cx. Cx whole house has an oder. Tech gave quote but cx not willing up pay.
William L.
WASHER MAYTAG MVWX655DW1 "F7E6, F5E3, Found Unit not leveled leveled unit. Found unit not shifting properly, ordered splutch, actuated, & belt; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11239857 (belt)"
Tyler F.
OVEN WHIRLPOOL WFG550S0HZ0 Customer stated that the unit has a error code for stuck key. Ordering control board not in stock.; ordrng 1 W11258611 (cntrl-elec)
Isidore A.
DRYER MAYTAG MGD6630HW0 "Found dryer not converted over to use propane conversion W10606694A kit, customer to pay part 24.74 and labor 150.00, service charge 115.00; ordrng 1 W10606694A (lp to gas 25.74)"
Isidore A.
COOKTOP MAYTAG MGC7536WS00 "Found harness wire shorted/burnt needs new harness W10268398, part showing no longer available, please research; ordrng 1 W10268398 (harns-wire)"
Isidore A.
WASHER MAYTAG MVWX655DW1 "Sterling SR 7726092573Found basket W10752719 out of Balance wash plate W10902814,control board W11116592 wash repeating cycle on its own and gear box W11035751; ordrng 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 W11116592 (cntrl-elec)"
David M.
WASHER WHIRLPOOL WFW94HEXW2 Tested washer getting a F6E1 and F5 E2 Communication air doorlock error and drain pump is broken ; ordrng 1 WP8183270 (latch) and 1 WPW10241025 (pump-water)
Patrick C.
FREEZER KITCHENAID KRMF706ESS01 Found the unit having issues with the freezer door. Not shutting all the way. Needs new tracks. Not allowing the bins to pull back. Quoted 559.20. Approved ; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket)
Kenneth M.
DISHWASHER WHIRLPOOL WDT710PAHB0 Leaking for water valve inlet. Ordering new inlet and gasket. ; ordrng 1 WPW10195536 (Inlet) and 1 WP8531323 (Gasket)
Kenneth M.
OVEN MAYTAG MER6600FZ2 Found oven door not closing properly. Faulty hinges and receivers. Ordering new. Did not reschedule due to part availability ; ordrng 1 WPW10299227 (Hinge) and 1 WPW10299224 (Hinge) and 2 W10647259 (Reciever)s
Chris M.
REFIRGERATOR WHIRLPOOL WRT138FZDM00 Parts listed I already returned. Previously replace compressor and evaporator unit was running fine maintaining temperature for the last month all of a sudden it’s not cooling again. Unit is in a vacant apartment spoke with manager explained I need to isolate the system believe there’s a leak inside the cabinet which would be non-repairable ; schdld next appmnt for 10/15 TUE !
Joe M.
REFRIGERATOR KITCHENAID KBSD602ESS01 Unit is leaking water from the ice maker. Units ice maker rotor is no longer moving due to water build up. Water is slowly leaking from valve. Order parts. ; ordrng 1 W11087434 (ICE MAKER) and 1 W11243758 (WATER VALVE)
Joe M.
WASHER WHIRLPOOL GSW9650LW0 I need help to finish this job rich said he will help me on this job after work. Reschedule for end of day tomorrow.; saved tckt
James G.
WASHER MAYTAG MVWB766FW1 This call has been sent for parts research regarding lid screws. Tech line also says do not replace hinges and that this is likely customer abuse.; saved tckt
Kenneth M.
COOKTOP WHIRLPOOL WCG55US0HB00 "Found unit missing burner head. Ordering new burner head. Rescheduled customer for monday 10-14-19; (created new UIS, deleted prior attachment to UisID 215888), ordrng 1 WP8286813 (Burner head)"
Joe M.
OVEN JENN-AIR JJW3830IL00 Unit has not been mailed to customer yet. Waiting on part.; saved tckt
William L.
DRYER WHIRLPOOL WED75HEFW0 "Found dryer really squeaky rebuild dryer with a dryer rebuild kit. Ran test drying cycle, unit operating as designed. Rebuild kit shipped to Cruz, used part from BL truck stock.; used 1 4392067 (DRYER REPAIR KIT) from stock"
William L.
RANGE WHIRLPOOL WFG525S0HS1 "Replaced right front burner head & oven door hinges, checked door & burner functions, unit operating as designed."
Tyler F.
FREEZER KITCHENAID KSSS48QDX05 Customer stated that the unit is leaking. Found water line to ice maker leaking. Fixed line and tested all works good at this time.
Tyler F.
FREEZER WHIRLPOOL WRT108FZDM05 Customer stated that the refer compartment is not cooling. Found evaporator fan motor is not in holders and is jammed. Removed and reinstalled tested all works good at this time.
Tyler F.
LAUNDRY WHIRLPOOL WTW5000DW2 "Customer stated that the unit is not spinning out the water after a soak cycle and the lid remains locked sometimes at the end of the cycle. Instructed customer and showed her in the user care guide how the soak cycle works. Checked unit for error codes, no codes present. Calibrated and tested all works good at this time."
Tyler F.
DISHWASHER WHIRLPOOL KUDD03DTSS10 Customer stated that the top dish drawer is now making the same noise. Removed and replaced wash pump. Tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Customer stated that the unit stopped cooling. User interface is not turning on and compressor is off. Removed and replaced main control and user interface tested all works good at this time. Not a recall past 90
Timothy J.
WASHER MAYTAG MHW5100DW0 "Customer states the unit just lock but does not start tumbling. Checked for faults and ran a service test. Unit showing a 5-2( door lock ),0-1(load detected during clean). Ran a service cycle, unit activates the lock but does not proceed. Inspected lock and found the guide broken. Tested per the tech sheet and found the lock checks ok per the tech manual indicating the control is bad. Installed a new latch and tested in case the broken guide was effecting the control not seeing the door latch or close. Unit behaving the same. Replaced the control and tested. Unit operating as designed."
Timothy J.
REFRIGERATOR JENN-AIR JFFCC72EFP00 Installed gasket and tube. Tested unit. Unit checks ok. No leaks noted.
Steven W.
MW OVEN COMBO JENN-AIR JMW9527DAS Replaced lower oven door hinges. Oven door is opening/ closing properly at this time. Oven is heating properly at this time. Advised customer to preheat oven minimum 35 minutes before opening door. Complete.
Rod H.
MICROWAVE MAYTAG MMV4206FZ2 Open door intermittently displayedSometimes will not reset by opening door Confirmed replaced micro switches.As designed op was restored.; used 1 W10727360 (MICROSWITCH) from stock
Rod H.
WASHER WHIRLPOOL WFW560CHW0 This job was a non related issue to the other callsArrived and found product was self correcting. Owners manual does not indicate what can occur when an over suds condition exists.Found suds condition in memory. Explained to consumer
Raymond D.
WASHER MAYTAG MVWX655DW1 "Upon arrival cx states unit shakes while empty in spin cycle. This is normal, unit will have some cabinet shake under normal conditions. Instructed cx on proper use and care of unit."
Raymond D.
DRYER ELECTRIC MAYTAG MVWX655DW1 Installed motor and control. Tested unit. Unit functions as designed.
Randy C.
WASHER/DRYER WHIRLPOOL WFC8090GX0 Removed and replaced below and hoses. Now working as designed.
Randy C.
VENT HOOD WHIRLPOOL KXW8748YSS0 Removed and replaced lights socket and bulb. Now working as designed job complete
Randy C.
REFRIGERATOR KITCHENAID KBFN502ESS02 Removed and replaced module and switch now working as designed customer approves
Randy C.
WASHER WHIRLPOOL WFW6620HC0 Found controls not startling. Removed and replaced the control now working as designed
Patrick C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ Removed and replaced ice maker and control. Tested unit. All ops checked good
Tyler F.
WASHER MAYTAG MVWX655DW1 Customer stated that the unit is not agitating unit does not have any error codes. Ordering capacitor and actuator in stock.; ordrng 1 W10913953 (actuator) and 1 W11395618 (CAPACITOR )
Patrick C.
DISHWASHER KITCHENAID KDTE504DSS0 "Removed and replaced panel, control, and motor. Tested unit. All ops checked good"
Michael M.
WASHER WHIRLPOOL WTW5000DW0 Installed new drain oump WPW10581874Cleared faults and ran manual drain and drain ops as designed. Ran auto service test and passed all cycles as designed. Unit ops as designed job complete
Tyler F.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Customer stated that the unit keeps freezing over the evaporator and fridge stops cooling. David and sons has been out multiple times. Customer has already defrosted unit. Ordering harness main control and user interface not in stock.; ordrng 1 W10852669 (cntrl-elec) and 1 W10854027 (cntrl-elec) and 1 W11224591 (motor-evap)
Michael M.
REFRIGERATOR KITCHENAID KRFC300ESS03 Cx states unit makes a loud banging noise and then sounds like gushing water for 5 seconds. Tech found ice maker is operating as designed and Cx is hearing ice cubes drop into the empty ice bin. Cx empties ice bin daily and does not like the noise. All ops are normal and as designed. Explained why noise is happening and harvested ice maker to demonstrate and recreate noise for cx. Cx is now happy job complete
Michael M.
REFRIGERATOR WHIRLPOOL GX5FHTXVQ02 Cx states light bulbs are out and two door seals are ripped.Installed new door seals W10443319 and light bulbs 8009Unit ops are normal job complete
Tyler F.
REFRIGERATOR KITCHENAID KSSC48QMS02 Customer stated that the refer is turning on and off by itself and also frost build on the freezer side. Ordering main control kit and block kit not in stock.; ordrng 1 8201798 (block-fan) and 1 W10818296 (cntrl-elec)
Lance V.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Fixed-replaced faulty compressor, installed access valve and filter dye drier. Charged to manufacturing spec, unit has began cooling. Please allow 24hrs for proper cooling."
Lance V.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Fixed-replaced freezer evaporator motor harness as well as blade, and also icemaker assembly. Unit freezer evap motor now working, unit has began cooling. Please allow 12hrs for cooling and 24hrs for ice production, all checked ok, all ops complete"
Tom R.
KITCHEN WHIRLPOOL WDTA50SAHZ0 "Ran diagnostic, found error codes 7,1-2,1, no heating code. Ran test, heating Element good, gets to temp, sensing issue. Inspected connections from previous work, all connections solid. Order Control Board, Thermostat, and OWI.Control Board - (W11305297)OWI - (W11084121)Thermostat - (WPW10195091)Part numbers from Reliable, reschedule customer on part and time availability.; ordrng 1 W11084121 (sensor) and 1 W11305297 (CNTRL-ELEC) and 1 WPW10195091 (thermostat)"
Kevin M.
LAUNDRY WHIRLPOOL WET4024HW0 Customer stated the unit is making a burning smell. I tested unit with load of towels. All tests normal. I instructed customer and load sizes and off balance loads as this could cause the belt to slip a little and give off a smell. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW7040DW1 Customer concerned with under side of lids finish is coming off and unit making a knocking sound during agitation. I found washplate bolt into gearcase was a little loose causing washplate to knock a little with a load of clothes. Bottom of lids finish is coming off. Metal under finish is exposed and could start to rust. I instructed customer we would not be able to order the lid as it is classified as cosmetic.
Timothy J.
WASHER WHIRLPOOL MVWX655DW0 Inspected unit and found the hub assembly and agitator or stripped. The hub assembly and agitator must be replaced for proper operation.; ordrng 1 W10902814 (washplate)
Kevin M.
WASHER AMANA NTW4516FW0 Customer stated the unit is leaking. I tested unit with load and didn’t see any leaks. I did find tub ring not snapped in on upper left corner. Leak may have been from there. I reattached tub ring properly. No error codes in main control. Informed customer on off balance loads. Tested unit again. All tests good.
Kevin M.
DRYER WHIRLPOOL WGD4815EW2 Timer not advancing on timed dry cycle. Tested timer motor and found failed timer motor. Removed and replaced timer. Tested unit. All tests good.
Kevin M.
DRYER - GAS MAYTAG MGDX655DW2 Timer not advancing in timed dry setting. Found failed timer motor on timer. Removed and replaced timer. All tests good.
Kenneth M.
DRYER - ELECTRIC MAYTAG MEDX655DW1 "Unit not advancing due to timer being stuck. Replaced timer and tested unit. Unit is now working properly. Customer approves function at this time. ; (created new UIS, deleted prior attachment to UisID 215395)"
Kenneth M.
WASHER ROPER RTW4516FW0 Installed cam and actuator and tested unit. Unit is now working properly. Customer approves function at this time.
Raymond D.
OVEN WHIRLPOOL WOD93EC7AS04 "Upon arrival cx states unit not heating properly, tested and found bake relays sticking causing intermittent heating. Needs control.; rqstng P&A on 1 W10841979 (cntrl-elec)"
Kenneth M.
WASHER AMANA NTW4516FW3 Installed latch and board. Tested unit. Latch was locked outta the box. (Typical problem with these garbage latches) installed old latch with new board. Tested. Unit is working properly.
Kenneth M.
WASHER WHIRLPOOL MVWX655DW1 Installed gearcase. Washplate and hub. Tested unit. Unit Is now working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Found unit not making ice properly. Ice maker has voltage but not producing ice. Replaced ice maker with Pre-ID and tested unit. Unit is now working properly. ; (created new UIS, deleted prior attachment to UisID 215481)"
Jose H.
DRYER WHIRLPOOL MDG3000AWW Appliance was a non serviceable brand closed call
Jose H.
REFRIGERATOR JENN-AIR JS42PPDUDE01 Installed new hoses from the dispenser to the water filter that was broken. Check for water leaks ran water thru dispenser no water leaks present complete call
Jose H.
DRYER WHIRLPOOL WGD92HEFC1 Installed kit old one had broken flap complete call
Jonathan C.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Installed evap motor tested found compressor not coming on replaced compressor and dryer vacuumed and charged tested working to spec
Patrick C.
DRYER MAYTAG MGDB765FW0 Call was never updated. Installed harness and still doesn’t work. Replacing all thermostats ; ordrng 1 W10909685 (fuse-thrml) and 1 WP3391912 (thermostat) and 1 WP8573713 (thermal cut off fuse) and 1 WP8577274 (thermistor)
Jonathan C.
WASHER GE GTW330ASK0WW Found drain pump bad replaced tested working to spec
Jonathan C.
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Found ICEMAKER craked and valve not sending water replaced both tested working to spec
Jonathan C.
DISHWASHER FRIGIDAIRE FFCD2413UB1A Found supply line cinked reinstalled line tested working to spec
Jonathan C.
REFRIGERATOR JENN-AIR JF42NXFXDE02 Found ICEMAKER gear stripped replaced tested working to spec
Jonathan C.
WASHER WHIRLPOOL WFW6620HC0 Found pressure switch code replaced tested working to spec
Jonathan C.
OVEN WHIRLPOOL WOD51ES4ES Found door glass broken replaced tested working to spec
Jonathan C.
WASHER MAYTAG MVWC415EW2 Found cam worn and belt and actuator bad replaced tested working to spec
Jonathan C.
RANGE FRIGIDAIRE LFGH3054UFA Found no power to display installed thermostat and cooling fan tested working to spec
Jonathan C.
RANGE FRIGIDAIRE FFEC3024LB1 Email the pics I have
Jonathan B.
OVEN WHIRLPOOL RBS305PDB14 Found loose connection. Fixed connection. Tested unit and is working properly
Jonathan B.
OVEN WHIRLPOOL WFG525S0HS Found loose connection to bake igniter. Fixed connection. And is working properly.
Jonathan B.
WASHER WHIRLPOOL WTW5000DW2 Found defective belt. Fixed belt. Tested unit and is working properly
Jonathan B.
DRYER WHIRLPOOL LGR4634PQ1 Found defective pulley and rollers. Replaced defective parts tested unit and is working properly ; used 1 4392065 (DRYER REPAIR KIT) from stock
Jose H.
REFIRGERATOR MAYTAG MRT311FFFM00 Door was not installed properly missing parts ; ordrng 1 WP2183805 (bracket) and 5 WP487576 (washer)s
Kenneth M.
OVEN WHIRLPOOL WOC75EC7HV00 Found unit with faulty touch pad. Unit turning on randomly and not registering button presses. Ordering new control panel. Did not reschedule due to part availability. ; ordrng 1 W11311650 (Control panel)
Jonathan B.
REFRIGERATOR WHIRLPOOL WRX735SDHW00 Found defective thermistor. Replaced defective thermistor. Tested unit and is working properly
Jose H.
WASHER WHIRLPOOL CAE2745FQ0 Washer lock still not locking order main board and lock again ; ordrng 1 W10482836 (latch) and 1 w10850396 (cntrl-elec)
Joe M.
REFRIGERATOR KITCHENAID KRFC604FSS01 Customer is not home
Joe M.
REFRIGERATOR KITCHENAID KRFC604FSS01 Unit was getting are in the water line due to a faulty water valve. After replacing water valve unit began to function as designed.
Jim S.
WASHER ELECTROLUX EFLS627UIW0 The user interface ribbon was not contacting with the board. The right side of the interface was unresponsive. Detached ribbon and secured. Unit now responding properly.
Jim S.
DRIYER GE GFDR485GF1RR Replaced board and sensor
Jim S.
FREEZER WHIRLPOOL WRF736SDAW14 Replaced open fill tube heater
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed lights found switch bad ; ordrng 1 WP2149705 (switch)
Jim S.
STOVE AMANA TGF317ESB Replaced thermostat. Unit tested ok The wall outlet behind the stove is bad
Jim S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new drawers. All test ok
Jesus C.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Customer states that unit is not cooling. Checked unit and found the duct ports iced up. Removed freezer shelf and defrosted all ice. Found the evaporator fan not properly working. Removed fan and installed new. Also replaced the thermostat. Assembled unit and it’s now working as design.
Jesus C.
REFRIGERATOR KITCHENAID KBSD608ESS01 Customer states that unit icemaker not working. Checked unit and found the icemaker not working. Removed icemaker and placed jumper wire. Icemaker not cycling. Removed icemaker and installed new. Icemaker cycled but no water filling tray. Turned unit off and replaced water valve. Icemaker cycled and it’s now working as design.
James M.
REFRIGERATOR JENN-AIR JFC2290REM00 Replaced glides. Ice bin now opening and closing without catching. Left unit closed for 15 min to check if tracks freeze. Operating as intended.
James M.
WASHER MAYTAG MVWC416FW1 Replaced agitator and unit is complete. Customer approves.
Jonathan B.
WASHER WHIRLPOOL WFW95HEDC0 Found error code f3 e1 replaced switch. Found error code f5 e3 for defective door latch.; ordrng 1 WPW10443885 (door lock)
James M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found unit with top and middle hinge bent. Replaced top hinge. Straightened bottom hinge and added washers. Unit door now closing properly.
James M.
WASHER MAYTAG MVWC565FW1 Replaced drain pump and tested unit. Unit now working as intended and customer approves function at this time.
Jonathan B.
WASHER WHIRLPOOL WFW94HEAW0 Found error f9e1. Found defective pump; ordrng 1 WPW10515401 (pump-water)
James M.
OVEN WHIRLPOOL RBS305PDB16 Replaced thermal fuse and tested unit. No heat. Inspected main board and found wire to relay burned and separated from connector. Stripped wire and replaced female connector. Retested unit and unit now heated no as intended.
James M.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Removed ice and defrosted unit. Installed parts and unit is now operating as intended.
James G.
REFRIGERATOR WHIRLPOOL GD5DHAXVA00 Cleaned condenser Tested ok
Joe M.
WASHER MAYTAG MVWX655DW1 I need to break washplate to get inner basket out.; ordrng 1 W10902814 (WASHPLATE)
James G.
WASHER MAYTAG MVWB835DW4 "Drain hose improperly installed , no stand pipe.Put high loop in drain hose Tested ok"
Joe M.
DRYER WHIRLPOOL WGD5000DW3 Units flame was not coming on. Replaced coils and flame began to light but was really weak. Unit needs new burner assembled.; ordrng 1 W10823508 (GAS ASSEMBLY )
James G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Dishwasher detergent foaming also causing drain pump to sods lock. Removed all foam and rinsed. Also pointed out no jet dry Tested ok
James G.
WASHER WHIRLPOOL WTW8500DC0 Replaced defective gear case and stripped wash plate Tested ok
James G.
WASHER WHIRLPOOL WTW8900BW0 "Found rotor bolt loose, tightened bolt and retested Tested ok"
Jim S.
WASHER MAYTAG MVWB880BW0 Defective console; ordrng 1 WPW10521061 (console)
Isidore A.
REFRIGERATOR KITCHEN AID KSSC36MHS00 "Found return air frozen advised customer that refrigerator needs to be defrosted, test defrost timer and thermostat, ok. Found heat exchanger appears to be leaking has dye stains on condenser."
Isidore A.
REFRIGERATOR KITCHEN AID KFIS29PBMS00 "Found water supply line WPW10678708 to filter housing broken leaking and frozen evaporator per service pointer W10772228D"
Jim S.
REFRIGERATOR WHIRLPOOL WRX988SIBM00
Isidore A.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Found air baffle diffuser opened not cycling stuck open. Removed old diffuser and installed new diffuser, test operation ok at this time"
Isidore A.
OVEN KITCHENAID KEBS109BSS01 "Found ERC FUSE open, Removed console and old ERC fuse. Installed new fuse test oven operation, ok at this time."
Jesus C.
WASHER WHIRLPOOL WTW8500DC5 Customer states that unit is giving error code. Checked unit and found long fill error code. Ran manual test and found the hot water side not working. Unplugged unit and removed UI panel. Turned water off and removed valve. Installed new valve and assembled unit. Tested unit and water is properly dispensing. Ran auto test and found the gearcase making grinding noise. Ordering partF8-E1. ; ordrng 1 W10811956 (drum assembly)
Irvin F.
WASHER MAYTAG MVWB765FW0 "F3/E2-INLET WATER FAULT, F8/E1-LONG FILL, F0/E3-OVERLOAD, F7/E9-LOCKED ROTOR, F2/E1 UI STUCK KEY. Cx says poor water flow. Found several errors above. Tested the valve found not allowing water to flow. Solenoid is stuck, cold. Replaced inlet valve and housing. Test water flow good. calibration passed. All ops normal."
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Removed power. Removed all excessive ice. Removed failed heater. Installed replacement. Assembled unit. All ops normal.
Irvin F.
WASHER AMANA NTW4516FW3 "Cx says the washer is leaking. Found threads in valve were worn. Installed replacement valve. Installed hoses, test for leaks none. All ops normal."