Local Reviews
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Dane K.
WASHER WHIRLPOOL CHW9060AW0 Unit will not spin in cotton or whites. You didn’t needs New motor control board. Main control did not fix issue; ordrng 1 WPW10384849 (cntrl-elec)
Chase F.
RANGE- GAS FRIGIDAIRE FGGF3036TFA "Installed new parts, unit now not leaking gas. Unit now working by design."
Dane K.
DRYER MAYTAG MGDB835DW4 Upon arrival unit was dead. Consul shorted and shorted out main control. Unit needs new consul and new main control; ordrng 1 W11026442 (console) and 1 W11133021 (CONTROL)
Chase F.
WASHER MAYTAG MVWB835DW3 "Installed new valve. Unit now getting proper amount of water to it. Tested unit, unit passed through all cycles with no problems. Unit working by design. Job complete."
Chase F.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed new icemaker and door switch. Unit testing good time of repair. Unit now working by design. Job complete.
Chase F.
REFRIGERATOR KITCHENAID KRFF707ESS01 Evapoator frozen over again. Whirlpool marked as unrepairable
Dane K.
WASHER WHIRLPOOL WTW7800XW2 Install tub ring. Customer told me that in between visits bear and got very loud. Spun spin basket by hand and found bearing had metal to metal grinding. Unit needs new bearing kit; ordrng 1 W10435302 (bearing)
Dane K.
WASHER GE GTW330ASKWW Upon arrival the unit would not function. Unit was giving a lid lock box code. Tested lid lock and it would not lock. Unit needs new lid lock; ordrng 1 WH01X27954 (LID LOCK)
Chase F.
OVEN WHIRLPOOL WOC97EC0HZ00 Installed new appliance manager. All other specs tested great time of repair. Job complete.
Cesar H.
OVEN WHIRLPOOL WFG525S0HS1 Replaced top tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found frozen fill cup on ice maker causing water to spill over the side and down in to the ice tray removed ice maker assembly and cleared ice all tested good
Cesar H.
OTR M/W FRIGIDAIRE FFMV162LBA Replaced switches fuse and holder all checkedgood at this time
Cesar H.
DISHWASHER BUILT GENERAL ELECTRIC CDT725SSF0SS Replaced control and float sensor unit tested good
Cesar H.
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced housing tested good
Cesar H.
DISHWASHER WHIRLPOOL ADB1400AGB1 Replaced sump all tested good
Andy H.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Leaks , replaced parts list tested unit unit working properly"
Chris M.
DISPOSAL WHIRLPOOL GC1000PE4 Customers issues disposal is not working. On arrival I found disposal unplugged. Tried plugging disposal Lynn tripped breaker ordering new disposal \
Andy H.
REFRIGERATOR KITCHENAID KFIS29PBMS00 techline on got file number, advice to re-position thermistor on evaporator tube with zip tie and foil tape also defrosted drain and made sure it is clear. Tested unit working properly"
Andy H.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Freezing food on fresh food, replaced damper and thermistor tested unit working properly"
Andy H.
REFRIGERATOR KITCHENAID KRFC704FPS01 Upon arrival adjusted temperature one degree and see if temperature gets better"
Andy H.
WASHER MAYTAG MVWB835DW0 "Leaks water and oil , replaced gearcase,washplate,water valve,state,rotor, could not test for leaks because unit is in the customer front yard and has a new washer installed were this one was..."
Andy H.
RANGE JENN-AIR FCG20510B "Smells gas and oven not lighting up, replaced igniter tested unit working properly"
Alejandro C.
REFIRGERATOR N/A WSR57R18DM00 Found unit not cool. Replace compressor uv dryer evaporator and control box charge refrigerant unit work normal
Chase F.
WASHER MAYTAG MVWB835DW3
Aaron B.
REFRIGERATOR KITCHENAID KRFC704FPS01 "Checked the unit freezer door gasket is not sealing up, used heat gun to heat up the gasket, freezer seal warped back into shape tested door unit seals up correct now operations normal at this time"
Chase F.
DISHWASHER WHIRLPOOL WDF130PAHW0 "Vacuumed out water, Installed new drain pump. Unit still not draining, or filling. Sounds like something is stuck somewhere in sump assembly will need new sump.; ordrng 1 W10888591 (pump and motor)"
Aaron B.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Water filter housing is dripping causing water leakage, replaced as well drain line was iced over cleared tested drain unit drains out ok now as well operations ok now
Aaron B.
WASHER WHIRLPOOL WFW92HEFW0 "door locked and continuously clicking to open , pulled top unlocked unit replaced the door lock assembly, tested unit in diagnostics cleared all codes unit does have suds issue , advised customer to use way less soap and to clean washer cycle with affresh monthly unit will work correct after that and operating ok now"
Aaron B.
REFRIGERATOR WHIRLPOOL ED5GVEXVD05 "Checked the house water pressure where the refrigerator connects found water pressure at 62 psi which is ok at this time , explained where the filter has broken , no other issues found unit is working ok at this time"
Aaron B.
REFRIGERATOR KITCHENAID KRMF706ESS01 Checked operations unit was set in Celsius reset to Fahrenheit and send it to recommended settings unit is working as designed also three of the doorhandles were loose tightened all the doorhandles unit is working as designed now
Cesar H.
OVEN WHIRLPOOL KOCE500ESS06 Found failed hinges caused oven door to fall inner glass shattered at impact; ordrng 1 W10771242 (glass-door) and 1 W10827059 (door) and 1 WPW10347596 (glass-door)
Andy H.
REFRIGERATOR KITCHEN AID KRMF706ESS01
Andy H.
WASHER MAYTAG MVWC565FW0 "Needs transmission,belt, actuator ; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)"
Aaron B.
COOK TOP AMANA AGC6356KFB01 "Checked operations the left front burner was not igniting plugged upas spud causing the unit to not work on theat burner , also the cook top needs 3 control knobs they are cracked due to heat stress ordered parts ; ordrng 3 W10828610 (knob)s"
Tyler F.
RANGE KITCHENAID KSGB900ESS0 Customer stated that the oven is giving error code for stuck key. Ordering console in stock. Customer available after 10; ordrng 1 W10913685 (panl-cntrl)
Tyler F.
RANGE - GAS AMANA AGR5330BAS3 Customer stated that the left front gas valve got stuck and knob broke. Ordering manifold and knob not in stock.; ordrng 1 W10820758 (pipe-mnfld) and 1 WPW10614598 (knob)
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated that the ice maker makes ice but has slowed down a lot. Cycled ice maker. Ordering ice maker and harness. Not in stock.; ordrng 1 W10838084 (harns-wire) and 1 WPW10300022 (icemaker)
Tyler F.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer stated still not making ice. Found emitters at not reading the bin. Has been the problem from the beginning. Ordering emitters, harness and main control.; ordrng 1 W10411699 (harns-wire) and 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec) and 1 WPW10235503 (cntrl-elec)"
Tyler F.
REFRIGERATOR WHIRLPOOL ED5VHEXVB01
William L.
DRYER ADMIRAL AED4675YQ0 "Do not have part to complete job, dispatched incorrectly, unit needs dryer repair kit"
William L.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Found small cubes stuck in ice maker, Defrosted ice maker with streamer, checked water flow at door, water flow tested ok, cycled IM, tested ok"
Timothy J.
RANGE FRIGIDAIRE FFGF3011LWC Inspected unit and found it has a bad spark module and the igniter and safety valve are not working correctly.; ordrng 1 3203459 (valve-safety) and 1 5304509706 (IGNITER ) and 1 808608801 (spark module)
William L.
MICROWAVE JENN-AIR JMW3430DS01 "Found scroll functions on UI touch panel not functioning, found no error codes in unit, reset power to unit, unit rebooted, all UI panel operating as designed."
William L.
WASHER WHIRLPOOL MVWC565FW1 "Checked for code, no code found, Recalibrated unit, ran diagnostics cycle, spin test, agitate test, unit operating as designed, cx lost power in a cycle at the home."
William L.
WASHER MAYTAG MVWB835DW0 "Found no code in the unit, tested latch several times, found no latch problems. G
William L.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Defrosted jambed ice maker, adjusted bail wire on ice maker, cycled ice maker, tested ok"
Rod H.
REFRIGERATOR KITCHENAID KRSC503ESS01
William L.
WASHER WHIRLPOOL WTW7300DW2 "Found no code, removed penny from wash plate, checked for washer & reseated pressure sw clear hose, recalibrated unit, ran self diagnostics several time, ran spin & agitate cycles, unit operating as designed"
Tyler F.
DISHWASHER WHIRLPOOL DU1055XTPB0 Customer stated that the unit will not start. Found clean light is blinking. Per tech sheet ran diagnostics and checked heater circuit. Found heater is not coming on. Quoted customer for repair.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Rod H.
REFRIGERATOR WHIRLPOOL WRS315SNHW01 Makes humming noise from back of product.Checked component area and found sealed system process stub sticking out to far making little to light contact at component access cover.Adjusted process stub and now seems as designed op and sound level had been corrected.
Rod H.
WASHER WHIRLPOOL WFW94HEAW0 Error code flashes in display and then stops consumer unable to see fast enough nor get machine to operate.Mentioned that problems of this nature have been ongoing since installed by Best Buy.Confirmed 3 malfunction codes stored in memory. F08 E01 F09 E01 Tends to siphon water intermittently due to drain hose was installed with about 3 ft of length down into stand pipe in wall.Rerouted hose and cleared malfunction codes. Ran a mother successful self test cycle and again no issues once drain corrected.
Rod H.
DISHWASHER KITCHENAID KDTE334GPS0 No leds no action from user interfaceConfirmed Consumer only able to turn on once.Found l1 not fully connected at j-box under dishwasher. Installed by Home Depot. Retired j-by and now ops as designed calibrated machine.
Patrick C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found the unit doa. Checked power to boards and there is power but no ops. Needs new boards ; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (panel-ui)
Patrick C.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Pre order hinge ; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)
Patrick C.
REFRIGERATOR WHIRLPOOL WRR56X18FW00 Drain tube to be ordered too. Didn’t go thru last pvr ; ordrng 1 W10717194 (tube-drain)
Michael M.
M/W OTR WHIRLPOOL WMH31017HS0 Cx states unit has stopped heating. Cx states they had same model as this unit and had mag tube replaced 5 times before replacing unit.Tech used magic bar and started unit. Unit starts and turns but magic bar does not illuminate. All other ops are as designedBad magnetron W10754299
Michael M.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Cx states unit stopped making ice again.Tech immediately sees slight ice build up around try seal to ice box took quick pic Moisture built up under ice maker took quick picRemoved top panel and found frozen fill tube to ice makerService test 19 reads defrost ONService test 56 has no codes stored E0Found smart water valve seeping into ice maker compartment freezing ice maker assembly. WPW10341329Return 5/8/19 12-3 requested; ordrng 1 WPW10341329 (water valve)
Kenneth M.
RANGE WHIRLPOOL WFE505W0HW0 Found unit with faulty control board. Not holding display. Will need to unplug and replug in unit to get display back. Ordering control board. Did not reschedule due to part availability. ; ordrng 1 W11314393 (cntrl-elec)
Raymond H.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 upon arrival cx states unit freezing. Found unit set to 31 and thermistor ohmed about 38. Found test 211 with -3 offset. This is making RC too cold. Set all settings to manufacture default. Documnet3d with Kevin SR 7724783239
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT3L9SZYW Found unit with faulty sealed system. Unit will not freee. Just continues to run. Ordering new evap. And sealed system compressor extremely hot to touch. Needs autho. Evap has refrigerant leak. Defrost board is sitting there and will just click will use defrost board on return visit. ; rqstng P&A on 1 W10233960 (compressor) and 1 WPW10314205 (evaporator)
Kenneth M.
ELECTRIC RANGE FRIGIDAIRE FFED3015PWB Found left back small burner high or not on at all ordering new element switch. Also ordering new board and sensor. Oven is cooking 10 degrees spot cold. did not reschedule due to part availability ; ordrng 1 316419137 (overlay) and 1 316557139 (clock/timer) and 1 318293830 (switch) and 1 5304504897 (sensor)
Randy C.
WASHER WHIRLPOOL WTW5000DW1 Found faulty gearcase. Makes loud screeching during spin. Removed and replaced gearcase wash-plate and actuator. Unit now working as designed.
Patrick C.
WASHER ROPER RAS8333RQ4 Removed and replaced gear case basket drive. Tested unit. All ops checked good at time of service
Patrick C.
WASHER WHIRLPOOL WTW5000WD1 Found the unit not washing properly and making noise while spinning. Checked out errors and motor fault stored. Ohmed motor out and values were correct. Oil leaked from gear case and wash plate stuck. Removed and replaced gear case and washplate. Found actuator bad as well. Removed and replaced actuator. Calibrated and ran auto test. All ops checked good
Jose H.
DISHWASHER AMANA ADB1400AGW0 "Needs board unit has power, customer is under warranty and did not want to pay bill cust; ordrng 1 W10906422 (elect,control board)"
Patrick C.
WASHER WHIRLPOOL MTW5740TQ0 Removed and replaced valve. Tested unit. All ops checked good
Joe M.
WASHER MAYTAG MVWB765FW3 Unit will not fill. On inspection found unit has a broken water valve causing it to not fill. After replacing water valve unit began to function as designed.;
Joe M.
DRYER MAYTAG MGDC465HW0 "Dryer leaking gas needs new gas valve; ordrng 1 279923 (valve,gas)"
Joe M.
WASHER MAYTAG MVWC565FW1 Unit not spining due to a locked gear case.After replacing gear case unit begin to spin.;
Joe M.
WASHER MAYTAG MVWX655DW1 "On inspection found unit will not spin due to the actuator not shifting unit also needs a motor.ordering parts.; ordrng 1 W11026785 (motor-drve)
Kenneth M.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Found excessive frosting in freezer due to gapping in gasket. Removed all ice build up in freezer and heated gasket to get it to properly seal door. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
KITCHEN KITCHENAID KDTE334GPS0 Installed valve. Float switch and water valve. Tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
RANGE FRIGIDAIRE FFEF3015PWB Found unit with faulty display due to bad control board. Removed and replaced control and overlay and tested unit. Unit is working properly. Customer approves function at this time.
Jim S.
ICEMAKER JENN-AIR JIM158XYRS1 13807 Table RockBroken heater grid. Drain pump noisy; ordrng 1 1901A (pump) and 1 W10919199 (grid-cuttr)
Kenneth M.
DRYER WHIRLPOOL WED4800BQ1 Popped TOD causing unit not to heat. Reset TOD and tested venting. Informed customer that vent cleaner will need to come out and sweep the vent or problem will continue. Customer approves.
Kenneth M.
WASHER MAYTAG MVWB835DW4 Installed control and console and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWC565FW1 Ran unit through auto test mode. All functions working properly. Did a once over to ensure and functions and noises were normal.
Jose H.
DISHWASHER WHIRLPOOL WDF330PAHW2 Installed new motor and pump ran test cycle dish washer now working complete call
Jose H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed new water valve check for leaks no leaks found complete call
James G.
WASHER WHIRLPOOL WFW92HEFW0 "F3/E1 pressure error, ; ordrng 1 W11201293 (ACU ) and 1 WPW10448876 (switch-wl)"
Jose H.
WASHER MAYTAG MVWC565FW1 Installed new valves check for leaks no leaks found complete call
James G.
WASHER WHIRLPOOL WFW75HEFW0 "F6/E2 communication error, unable to test anything else due to this error will not clear.; rqstng P&A on 1 W10911021 (panel-cntl) and 1 W11201274 (ACU )"
Jose H.
DISHWASHER MAYTAG MDB4949SDZ0 Customer said machines was fine ran test it passed complete call
Irvin F.
DISHWASHER WHIRLPOOL WDF550SAHS Cx says the soap dispenser will not open. The door will not stay closed. Keeps popping open. Close then close the door the dispenser opens. Replacing component. ; ordrng 1 W11226203 (dispenser)
Irvin F.
WASHER/COMMERCIA WHIRLPOOL LSR8233JQ1 Replaced spin tube and coupler. Ran test spin spins. Tried fill and wash unit did not fill. The timer is not in sync. Burnt out ; ordrng 1 WP3363394 (drain pump) and 1 WP3953146 (timer)
Irvin F.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cx says the water is not coming into the unit. Confirmed. The wires came out the connector. Can’t reinstall the need replacement harness; ordrng 1 W10899398 (harns-wire)
Jim S.
REFRIGERATOR WHIRLPOOL ED5KVEXVQ01 Replaced faulty defrost board. Defrosted evaporator. Unit tested ok
Irvin F.
RANGE FRIGIDAIRE PLCS389ECE Part not ordered. ; ordrng 1 318005202 (switch)
Jim S.
REFRIGERATOR WHIRLPOOL WRF560SMYW04 THIS PROBLEM HAS NOTHING TO DO WITH THE LAST ISSUEThe door would not close because the screws that’s hold the rails in backed out . I tighten the screws and the unit tested ok.
Jim S.
DISHWASHER KITCHEN AID KDTE104DSS1 "Replaced motor, board, and sensor. Unit tested ok"
Hector Z.
WASHER MAYTAG MVWB835DW3 "Washer filling too slow.I set the unit in diagnostic and found a F3E2 code (Inlet water temperature fault), F0E4 code (Spin limited by water temperature), F8E1 code (Long fill), and a F2E1 code (UI stuck button). Also ran an automatic/manual diagnostic test, washer not taking hot water. Ordered valve and rescheduled.; ordrng 1 W11172234 (housing)"
James G.
REFRIGERATOR FRIGIDAIRE FFTR2021TS2 Replaced cracked drain panTested ok
James G.
DISHWASHER KITCHEN AID KDTE104DSS0 Replaced both upper tracksTested ok
James G.
REFIRGERATOR GLADIATOR GAFZ21XXRK00 Unable to clear drain indicating collapse of drain internal PLEASE MAIL COPY OF RECEIPT
James G.
WASHER GE GTW460ASJ0WW Replaced main board due to erratic behavior Tested ok
Hector Z.
WASHER MAYTAG MHW5100DW0 Washer has vibrations on the end of the spin cycle.Tested the unit and found control box not lining up properly on the side panel.; ordrng 1 W11029844 (cntrl-elec) and 2 WPW10261492 (shock absorber)s
James G.
OVEN AMANA AGR4230BAW0 Bad igniter and door gasket and oven thermostat does not turn off properly and needs replaced. In order to replace thermostat main top must be removed and all four screws holding front burners down are seized and stripped. This unit and condition described has been documented and unit is not repairable
George Y.
DRYER-GAS AMANA NGD4655EW2 Found dryer not turning tub found clunk sound out of valves need to replace and timer ok to replace order part.; ordrng 1 W10823508 (burner-gas)
James G.
WASHER WHIRLPOOL WTW4815EW1 Found lid lock loose and not properly locking. Reinstalled lockAnd screwed to bezel.Tested ok
George Y.
FREEZER WHIRLPOOL WRF535SWHZ00 Found refrigerator freezer door not sealing all the way need to replace seal ok to order part.; ordrng 1 W10571967 (frz door gasket (gr))
James G.
COOKTOP WHIRLPOOL WCE55US6HB00 Only 120vac present at supply from source Advised customer
Irvin F.
WASHER MAYTAG MVWC565FW1 "Cx says clothes are damp after final spin. No errors in the unit. Ran components test the pulley is rubbing the cover. Replaced cam assembly. Calibrated unit. Al, ops normal. ; used 1 W10721967 (CAM) from stock"
Irvin F.
LAUNDRY MAYTAG MVWB765FC3 "F0/E3- over load F8/E1-long fillUnit not completing cycles. Found the water supply for hot was off. Screens are clear. Test the valve water supply good. Connected hoses, turned in water. Water is flowing. CX INSTRUCT,HOT WAS OFF CAUSING ISSUE. LEAVE HIT WATER KN ALL THE TIME."
Hector Z.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 Refrigerator leaking through the supply/return air vents.I checked the unit and found the drain hole iced up. Manually defrosted and installed a heat probe. Tested ok.; used 1 819043 (HEAT PROBE) from stock
Hector Z.
WASHER WHIRLPOOL WTW7300DW1 Unable to close completely the detergent drawer dispenser. I checked the detergent dispenser and it was stuck. Adjusted dispenser drawer. Tested ok.
Hector Z.
OVEN WHIRLPOOL WOS92EC0AS03 "Replaced open thermal fuse and door gasket, also recalibrated. Tested ok."
Hector Z.
DRYER MAYTAG MGDX655DW2 Hard to open or close the door. Replaced the catch and strike.also lubricated. Tested ok.
Hector Z.
WASHER WHIRLPOOL WFW92HEFW0 "Washer not dispensing hot water. I set unit in diagnostic and found an F8E1 code (No water detected entering the washer, or water level sensor trip not detected).Removed top panel and found hot water solenoid unplugged, reconnected and tested ok."
George Y.
WASHER WHIRLPOOL WFC7500VW2 Found washer not draining replaced drain pump tested check out ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR FRIGIDAIRE FFSS2615TS Installed parts tested check out ok complete. No dents or dings cause by tech.
George Y.
DRYER ELECTROLUX EFMG627UTT Found dryer working ok possibility clothes still to wet wen putting into dryer check air flow ok getting hot ok complete. No dents or dings cause by tech.
Andy H.
RANGE JENN-AIR FCG20510B "Needs igniter ; ordrng 1 12400035 (igniter,oven)"
Erick S.
FREEZER FRIGIDAIRE LFTR1814LB "Cycled unit and found unit with the sensor out of alignment which caused less cool time. Re installed and secured sensor. Set temperature to proper setting,fans is now running and unt is coo,in eith no errors. Job completed"
Andy H.
REFRIGERATOR KITCHEN AID KRMF706ESS01 No cool; ordrng 1 W10832994 (compressor) and 1 WPW10608485 (evaporator)
Erick S.
WASHER MAYTAG MVWX700XL1 Cycled unit and found unit with pressure fault error. Found kink in hose causing failure. Removed and straighten hose. Recalibrated main control. Retested it through diagnostics and it passed all tests with no errors. Job completed If issue persists please order new control and cold valve. Job completed
Erick S.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Cycled uni and found unit with deli board not reading . Main control is not reading temp in deli which may be causing failure. Accessed control and re secure pin and to control. Re powered unit back on and deli board is now sending powering and sending signal back to control. Set temp to correct settings. If issue persists will need new deli door assembly. Job completed
Erick S.
DRYER WHIRLPOOL WGD7500GW0 Installed new gas burners. Retested unit. Unit cycled and heated with no gas or errors. Job completed
Erick S.
DRYER ROPER RGD4516FW Cycled unit and found 7nit not heating due to bad thermal fuse. Retested it and it no powers on. It cycled and heated. Job comp
Darren A.
DRYER MAYTAG MEDB835DW3 "Found noise to be idler pulley bushing failure, rollers and belt check okay, replaced pulley wheel and tested, checks out good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Darren A.
LAUNDRY MAYTAG MVWB765FW1 "Checked unit for codes, no codes found, unplugged unit and tested, buttons working normally after resetting unit"
Erick S.
WASHER WHIRLPOOL MHW3505FW1 Found unit with f301 error indicating pressure fault. Cleared pressure hose and resecured connectors at pressure switch. Reprogram main control. Retested it through test cycle and it passed all tests with no errors. Job completed
Chris M.
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Customers issue is the temperature in the refrigerator was warm. On arrival I found thermostat was set as low as it can go and then in the freezer it was set to +3°. I went ahead and change the thermistor and set temperature to proper settings. All functions Are testing good Temperature in refrigerator was about 35° . Job complete
Chris M.
DISHWASHER FRIGIDAIRE FBD2400KW12B On today’s visit replaced the float and switch for dishwasher. Then cycle dishwasher on make sure there was no leaks . Everything checks out good. Job complete
Chris M.
DISHWASHER KITCHENAID KDTE234GPS0 Customers issue is that top rack of dishwasher kept on falling forward. I found the problem was the dishwasher was leaning forward way too much. I adjusted the legs to level the Dishwasher. Then tested upper and lower Rack. All functions tested good now customers happy. Job complete
Andy H.
RANGE WHIRLPOOL WFG515S0ES1 Replaced burner caps per techline
William L.
WASHER WHIRLPOOL WFW92HEFC0 "Replaced inner door glass & pressure sw., ran self diagnostics , error F8E0, instructed cx there is no hot water supply to washer. Have hot water restored to washer before continuing to use washer."
William L.
RANGE KITCHENAID KFGD500ESS04 "Found upper door gasket with detached clips, Replaced upper oven door gasket, reinstalled upper door, testedok"
William L.
WASHER WHIRLPOOL WFW72HEDW0 "Replaced leaking bellows, ran test cycle, checked for leaks, no leaks found"
William L.
DRYER WHIRPOOL MEDB765FW0 "Cx having keypad issues, Replaced main control brd, checked keypad functions, tested ok"
William L.
DISHWASHER WHIRLPOOL WDF560SAFM2 "No codes found, ran diagnostics cycle, heater tested ok, instructed cx on rinse aid & drying dishes. Unit operating as designed"
Tyler F.
WASHER WHIRLPOOL WTW8500DW0 Customer stated that the unit will not turn anymore. Found error codes for motor overheat and temp sensor fault. Found rotor was melted to drain pan. When replacing the rotor the shaft is stuck inside the gear case. Removed and replace gear case rotor and fill valve. Tested all works good at this time.
William L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced rack end stops, found debris in airgap, unplugged airgap, ran self diagnostics cycle, unit operating as designed."
Tyler F.
WASHER WHIRLPOOL WTW7500GC0 Customer stated that the unit was not spinning and has a long full error code. Check units error codes and found error code for temp sensor fault in spin and communication error. Removed and replaced control board and fill valve tested all works good at this time.
Tyler F.
OVEN KITCHEN AID KODC304ESS00 Customer stated that the oven shows and error code for a shorted temp sensor in the lower oven. Removed and replaced temp sensor and main control. Tested all works good at this time. Customer paid for sensor labor and service call. Please S code main control.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Customer stated that the refer is not cooling. Found evaporator is frozen over. Removed and replaced thermistor fan kit tested all works good at this time.
Tyler F.
ICEMAKER KITCHENAID KUIX305ESS2 Removed and replaced drain pump. Tested all works good at this time.
Tyler F.
DRYER WHIRLPOOL WGD7500GC Customer stated that the dryer takes too long to dry. Found vent restriction is causing long dry times. Calibrated unit and customer to have vent cleaned. All works good at this time.
Tyler F.
REFIRGERATOR WHIRLPOOL WRF540CWHZ01 Customer stated that when he first got the unit he had a leak but hasn’t leaked since. Cycled ice maker and checked dispenser. No visible leaks at this time. All works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW5000DW1 Customer stated that the unit was not completing cycles. Found pump has voltage but is jammed. Removed and replaced pump. Tested all works good at this time.; used 1 W10876600 (PUMP-WATER) from stock
Tyler F.
DRYER WHIRLPOOL WGD4815EW2 Customer stated that the timer knob broke off. Found shaft for timer broken. Removed and replaced timer tested all works good at this time.
Tyler F.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer stated that dishwasher is not draining. Found clogged air gap. Fixed and calibrated all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Customer stated that the refer is not cooling in both compartments. When I arrived the lights were on but no activity from compressor or fans. Unplugged unit and plugged back in. Compressor and fans came on and frost pattern is visible. Removed and replaced controls. Tested all works good at this time.
Tom R.
DISHWASHER KITCHEN AID KDTE704DBL0 "Found unit unable to start, reprogrammed unit, test okay. No damage to unit or home from tech, job complete."
William L.
FREEZER KITCHENAID KRMF706EBS01 "Found ice in freezer & ice at bottom of FF area ordered adapter kit for unit, instructed cx to defrost unit,; ordrng 1 W10864519 (adapter)"
Tom R.
DRYER WHIRLPOOL GEW9250PW1 "Installed Dryer Repair Kit, test okay. No damage to unit or home from tech, job complete."
Tom R.
REFIRGERATOR WHIRLPOOL WRS325SDHZ01 "Found refrigerator operating normally with optimal level of noise and vibration. Gap on left side of refrigerator to wall, suggested to customer insulating part of gap can reduce noise traveling from behind refrigerator, but not to stop air flow from behind unit."
William L.
MICROWAVE JENN-AIR JMC2430DP01 "F2E1, Replaced UI panel, programmed panel, new code after UI panel install error F6E6, ACU1 lost communication, ordered UI panel & ACU brd.; ordrng 1 W10815465 (cntrl-elec) and 1 W11229663 (panl-cntrl)"
Tom R.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 "Upon arrival, found IM making ice, full harvest, full bin. Customer concerned about too much ice production, customer instruct on ice maker functions. No ice maker arm flag for this model found to change IM arm detection more sensitive, customer instruct. No damage to unit or home from tech, job complete."
Tom R.
WASHER WHIRLPOOL WTW7500GW0 "Found error codes F0E3, F7E8, F9E2. Customer showed tech load that was last put in, large amount of towels, too heavy of a load. Error codes in sequence show and overload, rotor overheating, and drain issue, caused by large load and unit moving across floor. Cleared codes, ran diagnostic test, ran load calibration, test okay, no codes. Visual of basket in high speed optimal, no sway in basket. Customer instruct for load size and weight, also passed info to household personnel. No damage to unit or home from tech, job complete."
William L.
KITCHEN KITCHENAID KDTE104ESS1 "F7E1, ran diagnostics cycle, no heater functions, soap dispenser door gasket slipping out, ordered control, heater & soap dispenser; ordrng 1 W10703867 (heater) and 1 W10854225 (cntrl-elec) and 1 W10861000 (detergent dispenser)"
Timothy J.
WASHER GE HTW240ASK4WS Knocked on door after speaking with maintenance. No one answered even though the sliding door was open. Knocked and waited for 10 minutes. Maintenance showed up and knocked and the person inside answered. I was in front of the door and no one entered. Started working on the unit. Checked for faults. None stored. Replaced motor. Tested unit. Unit operating as designed. OFFICE READ NOTES ON RECALLS.
Timothy J.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer states the units console lit up when it was plugged in and then there was no function after that. Separated door and found the control was not flush against the console. Reset controls position and ran a service test. Unit checks ok. Unit had excess suds possible spill. The unit is not fully installed. The cabinet doesn’t not allow for any adjustment of the unit because the feet have ro be fully raised for the unit to fit in it. Kick plate is difficult to install because of this. Left off.
Timothy J.
DRYER MAYTAG MEDC215EW "Customer states the unit just stopped working. Customer states someone came and checked the outlets and the were ok. Checked power at the service block. I found the following measurements. L1-N=0 vac, L2-N 240 vac, L1-L2 240 vac . Called WPTS who stated the customer should consult an electrician about why the voltage supply changes when under load. Once this is addressed and there is still an issue with the unit to call back for service."
Timothy J.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Customer had a recording of the sound . Identified the sound as the damper. Replaced with pre ID part. Tested with step 3. Unit operating as designed. No leaks noted.
Timothy J.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Installed led assembly. Tested. Unit operating as designed.
Tyler F.
WASHER WHIRLPOOL WFW72HEDW0 Customer stated the long drain code and pressure system code came back. Ordering pressure switch hose and air trap not in stock.; ordrng 1 W10903220 (trap) and 1 W11044558 (hose) and 1 WPW10448876 (switch-wl)
Steven W.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Replaced right RC door gasket, damper control. Ran diagnostics. Damper is opening/ closing properly. Advised customer to leave RC doors closed at least 4 hours before opening. Unit is cooling properly at this time. Complete."
Tyler F.
WASHER WHIRLPOOL WTW8500DW0 "Customer stated that the unit is not locking, found error code for lock. Lid is broken in the left rear corner at hinge. Ordering lid not in stock.; ordrng 1 W11101421 (lid)"
Steven W.
DISHWASHER WHIRLPOOL WDF520PADW7 "Ran diagnostics. Had 7-1 error code. Found wire off heater. ( had to pull DW to reconnect wire- sunk under floor). Reconnected wire to heater. Ran auto test cycle- passed. Fills, washes, drains, rinses, & dries properly. Advised customer to call plumber/ builder- no air gap. Complete."
Steven W.
WASHER AMANA NTW4516FW3 "Ran diagnostics. Had f5e2 error code. Ran auto test cycle. Latch won’t lock. Found latch failed. Replaced latch assembly. Ran auto test cycle, calibration- passed. Fills, agitates, drains, rinses,& spins properly. Complete.; used 1 W11307244 (LATCH) from stock"
Steven W.
REFRIGERATOR KITCHENAID KBBR306ESS Found right frame rail warped caused by piece of wood too thick. Instructed customer to replace with thinner wood piece. Unit is cooling properly at this time. Complete.
Tyler F.
WASHER WHIRLPOOL WTW8500DC Customer stated that the unit will not spin out the clothes. Found error code for fill valve temp sensor. Ordering valve in stock in San Marcos.; ordrng 1 W11165546 (valve)
Steven W.
RANGE- GAS WHIRLPOOL WEG745H0FS "Unable to put into diagnostics. No display. Found main control, display harness plug burnt. EST 721.27. Labor 150.00. Customer will call Whirlpool customer service. Needs W10885069 control and W10598169 display harness. 2 count job. Allow extra time. Complete."
Steven W.
DRYER - GAS MAYTAG MGDB765FC0 Replaced overlay/ UI assembly. All functions are working properly. Tumbling and heating properly at this time. Ran diagnostics- ok.Complete.
Rod H.
REFRIGERATOR WHIRLPOOL WRS325FDAMO4 "5/2/19 8:44: RO there 5/2 THU, 8:19 to 8:41, Lights in refer and ffd compartments not working.Confirmed Revealed shorted freezer light and replaced both fzr and ffd compartment boards to restore as designed operation.; pckd up 1 W10515057 (light board) and 1 WPW10515058 (light)."
Rod H.
WASHER MAYTAG MHW5630HW0 "No water enters machine. FO E2. And F8 E2 Stored in memory. Indicates water valve failure and load detected when activating clean washer.Valves are humming and water was on at wall supply, properly connected.Product was not Used since installed by Lowe’s repsStacked under dryer.CONSUMER WOULD HAVE TO PAY LABOR TO SEPARATE PRODUCTS FOR ACCESSING VALES. DOES NOT WANT REPAIRED AND WIIL CONTACT LOWES FOR REPLACEMENT PRODUCT. VALES ARE SPECIAL ORDER."
Rod H.
DISHWASHER WHIRLPOOL WDT780SAEM1 Seems too hot to the touch.Could not confirm any issues with heat circuits and ran diagnostics to reset control. Therms seem operating as designed.Found float stuck and freed
Rod H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Won’t drain waterConfirmed Found faulty pump As designed op returned after replacing defective pump
Tom R.
REFRIGERATOR BO AMANA AFI2539ERM00 "Found right door gasket tearing, customer instruct on French Door gasket care and maintenance, order door gasket. Found IM not rotating, entered diagnostics and activated IM Harvest test, jumped contact points, no rotation. Ice level arm also unable to lock into “off” position, order IM.Icemaker - (W10882923)Right Gasket - (W10830055); ordrng 1 W10830055 (gasket-fip) and 1 W10882923 (icemaker)"
Rod H.
DRYER WHIRLPOOL WGD8620HC0 "Leaking from under machine when. Thorough disassembly and examination revealed hos connections , valve integrity and supply to nozzle is not compromised.Further found leaking from between door panel.Leaking btwn door glass and seal inside doorResealed and glass at door making tighter mating surface corrected issue.As designed operation returned with no leaks."
Timothy J.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer states the unit stopped making ice. The ice melted and ran onto the floor from the dispenser. Today they noticed the unit has just started making ice again. I’m fault code is an E2(lost motor position. Ran a harvest cycle and found it passed without fault. Checked FC(22f)and RC temps (47f). The units sealed system is untapped. The unit is not cooling to capacity. Unit needs a dye drier to test.; ordrng 1 WPW10143759 (dryer)
Rich S.
DISHWASHER MAYTAG MDB4949SDZ0 "Replaced/repair the harness wire . Run diagnostic test mode, passed test.operating us designed"
Rich S.
WASHER WHIRLPOOL MVWB765FW2 F 3 E 2F 0 E 4F 8 E 3
Rich S.
WASHER WHIRLPOOL WTW85008C0 Removed obstruction from drain pump.Operating as designed.
Steven W.
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "1 year additional warranty. Found ice ball on cap tube into evaporator, no frost pattern , no leaks visible.Sealed system issue. Ordering compressor, evaporator, unit cover,& drier. SEND SEALED SYSTEM TECH ONLY. 4 count job. Allow extra time.; rqstng P&A on 1 482801 (mount-tray) and 1 W10836706 (evaporator) and 1 W10843121 (drier-tube) and 1 W10919804 (duct-air) and 1 W11218693 (COVER- UNIT) and 1 WPW10507886 (compressor)"
Rich S.
MICROWAVE AMANA AMV2307PFB2 "Replaced door assm fo cracked latch lever. Ran diagnostics, passed. Leak tested door, .01, passed. Operating as designed."
Steven W.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Found evaporator iced up. Ran diagnostics. Heater drawing 3.2 A. Needs control box, thermistor. 2 count job. Allow extra time. Unit MUST be completely defrosted for 2 days with door open before service.; ordrng 1 W11253231 (CONTROL BOX) and 1 WPW10383615 (thermistor)"
Raymond H.
WASHER MAYTAG MVWC416FW1 Installed agitator washplate and dispenser. Tested unit. Unit functions as design3d.
Steven W.
WASHER WHIRLPOOL WFW72HEDW0 "Not a recall.Ran diagnostics. Had f9e1, f3e2, & f0e1 error codes. Found worn drain pump, needs air trap per service pointer # W10803528, pressure sensor error. 2 count job. Allow extra time.; rqstng P&A on 1 W10903220 (trap)"
Raymond H.
DRYER WHIRLPOOL WGT4027HW0 upon arrival cx states unit is damaging clothes. Strings zippers and small shirts getting caught between drum and bulk head. Contacted Kevin 7724768982 and discussed. Unit is functions as designed. Cx needs to put smaller delicate clothing in garment bag.
Raymond H.
DRYER MAYTAG MGDB835DW4 "Upon arrival unit not heating. Found cracked igniter. Replaced igniter and tested, unit functions as designed.; used 1 279311 (IGNITOR KIT & BRACKE) from stock"
Raymond H.
COOK TOP WHIRLPOOL WCG55US6HS00
Raymond H.
REFRIGERATOR WHIRLPOOL KUID508ESS "Upon arrival cx states unit is making ice but ice production isn’t how it was before. Tested and found line to recirculating pump loose causing unit to make a half slab of ice. Secured line to pump and tested, unit now making full slab of ice. Unit functions as designed."
Raymond H.
DISHWASHER MAYTAG MDB7749SBB "Upon arrival cx states unit not draining. Tested and found weak drain pump. Quoted cx for repair, cx approved. Replaced drain pump and tested, unit functions as designed."
Raymond H.
WASHER MAYTAG MHW6000XW1 "Upon arrival cx states unit not filling with water. Tested and found multiple fault codes for overflow, long drain, pressure switch. Ran through auto test and found drain pipe backing up causing unit to reverse siphon. This will cause the fault codes. Unit functions as designed cx needs plumber."
Raymond H.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Upon arrival cx states unit has stuff floating in water when dispensed. Tested and found this is normal agitation of water, no particulates found in water. Informed cx this is completely normal. Unit functions as designed."
Raymond H.
REFIRGERATOR JENN-AIR JFC2290VEP8 Picked up data loggers. Need to download data and call tech line.
Raymond H.
DRYER MAYTAG MGD6000AW1 Installed drum and dryer repair kit. Tested unit. Unit functions as designed.
Randy C.
OVEN WHIRLPOOL WOD51ES4ES01 Removed and replaced element. Unit did not heat. Removed and replaced thermistor tested now working as designed
Randy C.
OVEN KITCHENAID KODE500ESS02 Found unit with f2e1 and f1e0. Faulty ui. Removed and replaced now working as designed cx approves job at this time.
Randy C.
DISHWASHER JENN-AIR JDB8700AWP Removed and replaced pump. Now working with no noise no leaks cx approves job
Patrick C.
RANGE WHIRLPOOL WGG745S0FS02 Removed and replaced valve and caps. Tested unit. All ops checked good
Patrick C.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Removed and replaced stop. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Removed Nd rpwlced control, harness and thermostat. Tested unit. All ops checked good"
Rich S.
DISHWASHER WHIRLPOOL KUDP02FRSS2 "Broken links on springs, reroute for part.; ordrng 1 8535568 (link,door balance)"
Rich S.
OVEN KITCHENAID KSDG950ESS1 "Replaced both Display Board and UI. Still has F2E1 code. No pin chart to test UI in Tech Sheet. Per previous repair, direct short. Suspect MRC2 control. Unable to contact Whirlpool techline....SENT NEW UI JUST IN CASE, NOT LIKELY NEEDED. ; ordrng 4 W10814133 (bezel-knob)s and 1 W10915031 (panl-cntrl) and 1 W11100515 (cntrl-elec)"
Patrick C.
DISHWASHER MAYTAG MDBH945AWS Found the unit needing rework kit. Removed and replaced heater from wpl tested unit. All ops checked good w10327037 was part used
Michael M.
DRYER WHIRLPOOL MGD3500FW0 Cx states unit makes a loud noise when in use with a load in it.Tech started unit and heart no unusual sounds upon unit starting. Check lint screen light was illuminated then went off.Verified at dryer vent unit has flow but has build up of lint inside dryer vent. Showed cx issue and advised to get dryer vent serviced. House cleaner states clothing come out slightly damp after cycles. Removed front panel and removed blower housing. Found ball of lint clumped inside blower wheel spinning off bal.Emptied lint obstruction and put unit back together.Loaded a full load of towels and clothing and ran unit for approx 15 minutes while standing with husband and no further sounds. Unit ops as designed.Advised cx to service vent and Cx purchased vent cleaning kit and will service himself. Job complete and Cx is happy with products.
Michael M.
WASHER WHIRLPOOL WTW7300DW0 Tipped unit back and removed seized drain pump. No obstructions found inside pimp but impeller is seized. Installed new drain pump WPW10581874Rebooted unit and ran unit calibration successfully.Ran unit through auto service and passed all cycles as designed. Unit ops are now normal job complete.