Local Reviews
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Chase F.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Installed new shelf. Collected payment for shelf from office. Unit now working by design. Job complete.
Chase F.
WASHER WHIRLPOOL WTW5000DW1 Installed new lid lock and water valve. Tested unit. Unit now running a complete cycle. Calibrated unit. All specs now testing good. Job complete.
Chase F.
WASHER MAYTAG MHW6630HW0 Installed new dispenser. Ran through test cycle. Unit passed through all cycles with no problems or leaks. Job complete.
Cesar H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Could not replace control unit was infested with roaches
Andy H.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Sealed system need to order parts. Ran call yesterday office was close. Customer paid with ck; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator)
Cesar H.
REFRIGERATOR FRIGIDAIRE FFTR2021TB1 "Replaced cold control and compressor recharged unit and tested all checked good ; used 1 CD8404 (), and 6 R134A (FREON) from stock"
Andy H.
FREEZER AMANA AZF33X16DW00 "Needs a heater, ; ordrng 1 WPW10316428 (heater) and 1 WPW10383615 (thermistor)"
Andrew P.
WASHER MAYTAG MVWB765FW3 Unit has lf error and shorted thermistor. Needs water valve. Will reschedule for Friday ; schdld next appmnt for 5/31 FRI 8-11
Andrew P.
WASHER MAYTAG MVWC565FW1 Cx stated unit would fill and not do anything after that. Ran diagnostics and found F7E1 fault code. Basket speed fault. Needs actuator. ; ordrng 1 W10913953 (actuator)
Andrew P.
COOKTOP WHIRLPOOL WCG55US6HS00 Cx stated river burner not lighting. Had to run ext cord to test cooktop. Rr burner not sparking. All other burners work. Ordering switch for rr burner. Rich ordered part ; saved tckt
Andrew P.
REFRIGERATOR KITCHENAID KRFC604FSS01 Cx stated not dispensing ice. Removed ice bucket and found ice bucket james with ice. Cleared blocked ice and tested dispenser and will not dispense from bucket. Ordering bucket; ordrng 1 W10911314 (ice-contnr)
Andrew P.
WASHER WHIRLPOOL WTW7000DW0 Customer stated that in mixed cycle and it would drain but would not spin out. Customer stated also that Best Buy had replaced the consul. Ran diagnostics and found a stocky fault code. Pulled up ServiceMatters and found service kit to replace control for Unit with white residue were not spinning properly. Ordering service kit; ordrng 1 W10860738 (console) and 1 W11111455 (cntrl-elec)
Andy H.
WASHER WHIRLPOOL WTW7500GC0 "Not filling with water, replaced main control and tested unit working properly"
Andy H.
DRYER WHIRLPOOL WGD6200SW0 "Noisy, replaced rollers and pulley tested unit working properly"
Andrew P.
N/A N/A MFI2569YEM0 Removed and replaced high-voltage control board. Program control board to refrigerator. Refrigerator powered up and display is working compressor came on unit is working now. Advised customer to give unit 24 hours to cool
Aaron B.
ICE MAKER WHIRLPOOL GI15NDXZS0 "Unit complaint just stopped working and won’t turn on, but looking in the bin drain pump was laying on the bottom like it just fell out and deteriorated the water pan looks like it deteriorated and can smell chemical like the customer installed the cleaner then couldn’t start it and this stuff deteriorated and fell apart with the chemical, ordered parts to correct the issue ; rqstng P&A on 1 W10837384 (pan-water) and 1 W11023835 (cap-drain) and 1 WPW10485962 (sensor) and 1 WPW10489122 (pump) and 1 WPW10489125 (pump) and 1 WPW10511923 (thermistor)"
Andrew P.
WASHER WHIRLPOOL GHW9300PW0 Removed and replaced drain pump. Tested unit and it filled and drained. Door handle is not a covered repair. While testing 7nit I noticed that inner basket was loose and making a grinding noise. The unit needs a rear outer tub and inner basket. Instructed Cx to contact her home warranty
Andrew P.
DISHWASHER KITCHENAID ADB1400AGS1 Cx stated door not latching and unit is noisy. Checked unit and found it was not in cabinet square. Adjusted unit slightly and door latches and closes fine. Ran unit for 15 minutes and no loud noises.
Andrew P.
REFIRGERATOR JENN-AIR JFX2597AEM2 Customer stated that Unit was not making ice. Remove filter and checked filter housing OK put in bypass check water water was OK. Reinstalled filter checked water water OK. Cycled icemaker ice maker cycle fine. Check the door switch door so it’s not fully engaging because of small indentation on left side door. Attached pad to left side door. Ice maker cycles ok
Alejandro C.
FREEZER WHIRLPOOL WRB329DMBM00 Found unit not freezer unit work and defrost in the same time. Replace cntrl elec unitwork normal
Alejandro C.
REFIRGERATOR KITCHENAID KRFC704FPS01 Found unit not cool normal. Replace compressor charge refrigerant unit work normal
Aaron B.
WASHER GE GTW460ASJ9WW *Checked operation unit wasn’t working correctly at all it was doing some crazy stuff kicking on and off intermittently and door lock on and off intermittently even when it was just washing replace the machine control calibrated unit and water valve gasket tested operations after unit is working as designed now
Aaron B.
COOKTOP JENN-AIR C316W "Replaced the right side infinite switches , tested operations ok at this time the right small burner harness is bad to the terminal block that part is no longer available collected the 465.44 paid on card"
Aaron B.
WASHER WHIRLPOOL WFW92HEFC0 "F9e1 f3e1 f5e2 f8e3. F9E1 is a long drain code , could not clear codes and Pressure switch was not recognizing the unit was empty of water which probably caused the drain pump to seize up and intermittently work replace the main board pressure switch and water pump tested operations unit is working as designed"
Aaron B.
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Checked operations fan of the icemaker was stuck in between cycles had had clearly stopped functioning Replaced the icemaker tested operations also found that the customer had the unit water turned off as a result of having weeks loved and both water at the door and ice connectors to the water valve or split open causing a leak every time somebody push for water or ice replace the fitting for the 5/16 to quarter inch line and repaired the 5/16 waterline to the valve operating normal after Testing unit will work as designed now, Left the bad fittings with the customer in case any kind of claim is needed; used 1 WP4373559 (FITTING 5/16 TO 1/4") from stock"
William L.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Tested harness found no problems, replaced deli control brd & cover on left deli door. Found auger motor rusting, causing rust to weep out of drain hole in bottom of left FF door. Found mounting screws for broken off in door auger motor plate. Ordered left door auger motor plate seal.; ordrng 1 W10815694 (dor-fip bl) and 1 W10822606 (motor) and 1 W11188517 (plate) and 2 WPW10272364 (screw)s and 1 WPW10291905 (seal)"
Tyler F.
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Customer stated that the refer is not cooling. Found failed bi metal in the freezer. Ordering harness in stock customer is unplugging the unit to defrost before return.; ordrng 1 W10911770 (harns-wire)
Tyler F.
WASHER MAYTAG MHW9000YG0 Customer stated that the unit will shut off mid cycle. Found error code for latch and communication error. Ordering latch and main control not in stock.; ordrng 1 W10427975 (cntrl-elec) and 1 WP8183270 (latch)
Tyler F.
LAUNDRY MAYTAG MVWX655DW1 Customer stated that the washer will not spin. Found failed hub kit. In stock; ordrng 1 W10528947 (drive hub kit)
Tyler F.
WASHER MAYTAG MTW5830TW0 Customer stated that the unit will not spin and trips the breaker. Found bad start winding on motor. Ordering capacitor and motor in stock.; ordrng 1 WP661600 (drive motor) and 1 WP8572717 (start capacitor)
Tom R.
DISHWASHER BOSCH SHPM78W54N/11 "Found unit filling with water without power when water supplied. Replaced inlet valve, no longer leaking water into unit, not enough water getting into unit. Checked water supply to unit, check okay. Order Inlet Valve.Inlet Valve - (00628334)Part Number from searspartsdirect.com, ETA unknown, reschedule customer on part availability.; ordrng 1 00628334 (Inlet Valve)"
William L.
KITCHEN KITCHENAID KDTE104ESS1 "Cx wants unit replaced, because unit wire harness failed. Returning all parts."
William L.
M/W OTR WHIRLPOOL WMH32519HZ1 "Replaced main control, ran popcorn test, tested ok, Unit operating as designed."
William L.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Replaced pads & door hinges, door functions tested ok"
William L.
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 "found no pressure or suction from compresser, Replaced compresser & filter dryer, recharged system, unit cooling at this time."
William L.
WASHER GE GTW460ASJWW "Found codes for latch & pressure sensor, HL07-17, hL03-18, Check & cleared pressure hose orfice on tub assembly. Replaced control brd & lid lock assembly, ran rinse/ spin cycle, unit working as designed"
Tyler F.
REFRIGERATOR MAYTAG M1TXEGMYW01 "Customer stated that the unit is loosing cool. Found no frost pattern. Ordering compressor and dye drier. Vacuumed system and charged with Freon. Tested all works good at this time. Sealed system call.; used 1 AF1200 (TUBE EXTENSION), and 4 R13A (REFRIGERANT ) from stock"
Tyler F.
REFRIGERATOR WHIRLPOOL MSC21C6MFZ00 Customer stated that the refer is freezing items. Found diffuser is broken. Removed and replaced diffuser tested all works good at this time.
Randy C.
REFRIGERATOR WHIRLPOOL ED5HVEXVQ02
Randy C.
REFRIGERATOR WHIRLPOOL W8RXEGMWD02 Found not cooling. All objects in freezer are thawed ice is barely keeping shape I’ll not make ice. Sealed system issue will need full sealed system repair; ordrng 1 W10843121 (drier-tube) and 1 WP2263920 (evaporator) and 1 WPW10463858 (compressor)
Tyler F.
DISHWASHER KITCHENAID KDTE234GPS0 Customer stated that the unit will not wash. Found wash motor is not coming on. Removed and replaced sump assembly tested all works good at this time.
Randy C.
WASHER WHIRLPOOL WFW5620HW0 Removed and replaced parts. Unit now has broken wire and leaks needs parts. ; ordrng 1 W10919932 (HARNESS ) and 1 W10919934 (HARNESS) and 1 W10919942 (HARNESS LOWE ) and 1 W11314648 (BELLO)
Randy C.
FREEZER KITCHENAID KRFC300ESS01 Found the unit will freeze items in the frdge section. Found torn gaskets from use needs gaskets. ; ordrng 2 W10830162 (gasket-fip)s
Timothy J.
RANGE GE PVX7360SJ1SS Installed motor and capacitor. Tested unit. Unit operating as designed.
Timothy J.
DISHWASHER FRIGIDAIRE FGID2466QF Inspected unit and found it slow to drain. Found a screw inside the drain line. Checked tub to see how a screw could make it into the drain line and found the wash arm and filter was not set correctly. Reset and tested. Unit checks ok. No leaks noted.
Steven W.
DRYER - GAS WHIRLPOOL WGD5300SQ0 Found dryer was disassembled by customer. Tested dryer. Found coil(s) dropping out. Needs coils. EST 224.75. Replaced coil kit. Tumbling and heating properly at this time. Complete.; used 1 279834 (2 COIL GAS VALVE SET) from stock
Patrick C.
RANGE N/A GS773LXSS0 The small base is needed but the parts are no longer available. Screw heads are rounded out unable to remove to get the cooktop up to repair the unit ; rqstng P&A on 2 8273701 (SMALL BASE)s
Steven W.
OVEN KITCHENAID KEBS109BWH01 Replaced control panel assembly. Oven is heating properly at this time. All functions are working properly. Complete.
Steven W.
DISHWASHER IKEA IUD8555DX1 "Not a recall. Different problem.Ran diagnostics. Had 8-1, 8-4 error codes.Found noisy drain motor bearings. Replaced drain motor. Ran quick test cycle. Fills, washes, drains, rinses, & dries properly. Complete."
Rod H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Concerns about insulation residue on top of refrigerator door and lower right side has slight bowing out section visible free standing in kitchen.Some oozing of insulation is normal but can be removed with acetone and a microfiber cloth. Door swing normal some cabinet insulation setting at bottoms wil slightly bow out the side. This is a common occurrence.
Rod H.
WASHER WHIRLPOOL CAE2745FQ0 Washer was not advancingConfirmed Drain insufficient configuration at issue consumer to correct at his convenience.All other functions as designed op
Rod H.
WASHER WHIRLPOOL NONE Canceled. did not need a second washer the washer was set up as a microwave not needing servic. Tech corrected on original service order.
Michael M.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Cx states slow ice production. Replace main control board and user interfaceper techlineUser interface W10864269 (psp part)And main control board W10807388Return 5/30/19 12-3 requested; ordrng 1 W10807388 (cntrl-elec) and 1 W10864269 (cntrl-elec)
Michael M.
DISHWASHER WHIRLPOOL WDT780SAEM1 doesn’t wash properly sometimes.Verified correct soap and rinse aid being used.Unit will fill and drain but does not rinse. Diverted motor clicks needs wash motor assembly; ordrng 1 WPW10605057 (pump and motor assembly)
Kevin M.
WASHER WHIRLPOOL WTW4855HW1 "Unit has leaked a lot of oil on the ground and on all components attached to gearcase. Unit needs gearcase, actuator, belt, cam and shield. Allow 1hr on return. ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 W11087188 (shield) and 1 W11239857 (belt)"
Kevin M.
REFRIGERATOR KITCHENAID KRFC704FSS01 Customer stated unit is having slow ice production. I ran all tests for ice maker and all is testing normal. Could be a bad reading ice maker thermistor or software issue. Need to replace user interface and ice maker. Ordering parts. ; ordrng 1 W11115534 (icemaker) and 1 W11330487 (panel-ui)
Randy C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found ice maker and door flap had came loose and unit was leaking air from ice maker compartment causing unit to freeze items with high moisture. Advised cx how to properly shut doors and now working as designed cx approves job. Job complete
Randy C.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Found unit had lights dimmed. Unit needs new light module. Removed and replaced both parts. Now working as designed. Cx approves job.
Kenneth M.
REFRIGERATOR HAIER HT21TS85SP Found unit not cooling properly due to bad evap fan. Evap fan is low. Not properly blowing air. But also cold control is not working properly.
Randy C.
DISHWASHER MAYTAG MDB4949SDZ0 Found loose seal also found rack is not going in properly. Removed gasket and installed tracks correctly now working as designed.
Randy C.
DRYER ELECTRIC WHIRLPOOL LSQ9549LW3 Washer not advancing. Found timer not advancing. Removed and replaced timer now works as designed customer approves job job complete
Patrick C.
DISHWASHER BOSCH SHP865WF5N/11 Removed and replaced control. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Removed and replaced air damper and lights. Tested unit. All ops checked
Patrick C.
RANGE FRIGIDAIRE LFGF3014LBC Removed and replaced spark module. Tested unit. All ops checked good
Patrick C.
LAUNDRY MAYTAG MVWB765FW2 Unit not filling properly for customer and clothes wet after cycle. Checked errors and there was a f3e2 checked valve screens. Needed to be removed and cleared out free of sediment. Cleared and tested unit. Now filling properly and will fill
Patrick C.
DRYER - ELECTRIC WHIRLPOOL TGDL200AW0 Found unit not tumbling. Checked belt and it was broken. Had a spare one sitting in truck removed and replaced. Tested unit. All ops checked good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Patrick C.
RANGE MAYTAG MER8670AS0 Removed and replaced switches. Tested unit. Burner now working properly
Michael M.
VENTHOODS KITCHENAID KXD4636YSS5 Removed power to unit. Removed and replaced switch W11230930Retested ops and now lifts and goes down as designed. Excess grease had penetrated switch and shorted it out. All ops are as designed job complete
Jose H.
DRYER MAYTAG MGDB835DW4 Dryer acting up needs new control board order new one reschedule ; ordrng 1 W11133021 (cntrl-elec) and 1 W11158457 (overlay)
Michael M.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Cx states unit has water freezing in freezer.Cx agrees to own service fee Tech finds 1/2” sheet of ice from obstructed evap drain.
Jose H.
WASHER WHIRLPOOL WTW4850HW1 Control acting up order new main board ; ordrng 1 W11035747 (gearcase) and 1 W11256099 (cntrl-elec)
Leon M.
FREEZER KITCHENAID KBSD608EBS01 Cx states that frosting ice on the top of freezer section.After running diagnostic check steamed out frosting area sealed with sealer all areas that has a possibility for air leak.Unit start working properly.
Jose H.
OVEN KITCHENAID KFGD500ESS01
Leon M.
WASHER WHIRLPOOL WFW7590FW0 After running diagnostic check unit was out of balance.Needs to be removed to be able to get access to the dryer.Unit is adjusted and working as designed.
Jose H.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Needs pan deli the one she has is broken ; ordrng 1 WP67001314 (pan- deli)
Leon M.
RANGE WHIRLPOOL WEG745H0FS0 After running diagnostic check find that oven door is indicated locked and cx does not know how to unlock it.Did unlocked the oven door and did customer explanation how to use unit and how to do programming.Unit is working properly.Cx has no issue with the unit.Cx provided POP
Jonathan C.
OVEN WHIRLPOOL WEG745H0FS0 incorrect part received
Kevin M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Unit not cooling out of the box. I can hear hissing in the FC evaporator. Unit needs evaporator and compressor. Removed and replaced compressor and evaporator. Vacuumed system down and charged with 4.5oz of Freon. Pressures are normal and frost pattern on evaporator. All tests good. ; used 1 134A (134A 4.5OZ), and 1 AF1200 (TUBE EXTENSION) from stock"
Kevin M.
WASHER WHIRLPOOL MVWB835DW4 Unit not draining. Found voltage to drain pump but pump not responding. Failed drain pump. Removed and replaced drain pump assembly. Tested unit. All tests good.
Jonathan C.
DISHWASHER BOSCH SHP865WF5N/10 Found cord and mod bad ; ordrng 1 00752018 (CORD)
Kevin M.
WASHER WHIRLPOOL WFW92HEFW0 Load and go dispenser filling with water and washing out detergent. Found failed dispenser assembly. Removed and replaced dispenser assembly. Tested unit. All tests good.
Kevin M.
DISHWASHER MAYTAG MDB8959SFZ4 Customer just purchased unit. Took pic of pop. Unit not draining. Found voltage to drain pump but plumbing has clog at air gap. Instruct customer on clog. Dishwasher tests good.
Kevin M.
DRYER WHIRLPOOL WED8500DC3 Unit not heating. Found open thermal cutoff causing no heat. Removed and replaced cutoff kit. Tested unit. All tests good.
Jonathan C.
WASHER/COMMERCIA MAYTAG MVWP575GW0 Found control shorted from door lock and hub bad replaced drain pump impeller was bad; ordrng 1 W10528947 (drive hub kit) and 1 W11158149 (cntrl-elec) and 1 WPW10482836 (latch)
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Found unit not cooling fridge due to evap fan. Fan getting voltage but not turning. Replaced motor evap and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DRYER MAYTAG MEDB880BW0 Found unit with squeaking and squealing during running. Replaced idler pulley and dryer repair kit and tested unit. Unit is now working properly. Customer approves functions at this time. ; used 1 4392067 (DRYER REPAIR KIT) from stock
Kenneth M.
ELECTRIC RANGE FRIGIDAIRE FFEF3054TSH Installed glass panel and lower panel. Tested unit. Unit is working properly. Customer approves function at this time.
Kenneth M.
REFRIGERATOR ELECTROLUX FFHB2750TS3 Installed water hose and gasket. Tested unit. 7nit is now working properly. Fill line no longer frozen over. Customer approves function
Kenneth M.
DRIYER WHIRLPOOL WED92HEFW0 Found unit not working properly. Found unit with a flipped breaker. Flipped breaker and tested unit. Unit is working still replaced control board and tested. Unit is working properly. Informed customer all functions checked good.
Joe M.
RANGE WHIRLPOOL WEG745H0FS0 Unit will not burn due to a restriction in the regulator. After replacing regulator unit began to function as designed.
Kenneth M.
WASHER MAYTAG MVWC565FW1 Found unit making grinding noise kind pad like a dolphin. Found splutch pulley nut had loosened causing splutch pulley to rub on plastic cover. Applied adhesive to nut and tested unit. Unit is now working properly. Customer approves function at this time.
Joe M.
DISHWASHER BOSCH SHP865WF5N/10 Unit will not power on. The power module is what would cause unit to not power on. Ordering power module.; ordrng 1 12015863 (POWER MODULE PROGRAM)
Kenneth M.
DISHWASHER JENN-AIR JDTSS246GP0 Installed upper left and right track. Tested unit. Unit is working properly. Customer approves function a this time.
Joe M.
WASHER MAYTAG MVWC565FW1 Unit will not advance through cycles. Unit has a defective actuator that will not switch through cycles. After replacing actuator unit began to function as designed.; used 1 W10913953 (ACTUATOR) from stock
Jose H.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Check unit had obstructed fan removed obstruction complete call
Joe M.
WASHER MAYTAG MVWC565FW Unit is making loud noise when shifting. Unit needs a new actuator. After replacing actuator unit stoped making noise and begin to function as designed.
Joe M.
DRYER WHIRLPOOL WGD4815EW2 Unit is over burning due to a bad burner assembly. Ordering burner assembly.; ordrng 1 W10823508 (burner-gas)
Joe M.
WASHER MAYTAG MVWC565FW1 "Ordering cabinet. ; ordrng 1 W10676680 (cabinet)
Jose H.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Damper door stuck with ice melted ice and check damper fridge okay complete call
Joe M.
DISHWASHER BOSCH SHP865WF5N/10 Unit will not power on. The power module is what would cause unit to not power on. Ordering power module.; ordrng 1 12015863 (POWER MODULE PROGRAM)
Jose H.
REFRIGERATOR KITCHENAID KBFN506EPA01
Joe M.
DRYER MAYTAG MED6630HW Unit functioning properly but missing medallion. After replacing medallion retested unit and found it functioning as designed.
Jonathan C.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found light mod bad replaced tested working to spec
Jonathan C.
DISHWASHER FRIGIDAIRE FGID2466QF6A Found control shorted replaced tested working to spec
Jim S.
WASHER MAYTAG MHW7000XR2 F1e2 faulty motor control board; ordrng 1 WPW10374126 (cntrl-elec)
Jonathan C.
RANGE FRIGIDAIRE FFGF3054TSD Installed control overlay and ingniter tested working to spec
Jim S.
REFRIGERATOR WHIRLPOOL ED2FHEXVQ01 "Crack in drain pan; ordrng 1 WPW10190965 (icemaker), 46.10, 1 WPW10614158 (tray-evap), 27.12"
Jonathan C.
WASHER/COMMERCIA MAYTAG MVWP575GW0 Found actuator and splutch bad replaced tested working to spec
Jim S.
REFRIGERATOR GE ZIS42NYB unit is working upon arrival. Will come back with parts and check unit again; ordrng 1 WR9X502 (timer defrost) and 1 WR9X509 (damper fz temp)
Jonathan C.
LAUNDRY MAYTAG MVWB765FWO Found stuck button on UI needs transmission making bearing noise tested working
Jesus C.
WASHER WHIRLPOOL WET4027HW0 Customer states that unit is not spinning clothes out. Ran unit and found several error codes. Ran manual test and found the cold water valve not fully opening. Ordering part. F8-E1. Long fill no fillF0-E2. Oversuds detected; ordrng 1 W11222849 (valve)
Jonathan C.
WASHER WHIRLPOOL MVWB880BW0 Tested no error codes found lid lock bad replaced tested working to spec
Jonathan C.
DRYER MAYTAG MGDC465HW0 Found dryer not heating replaced hi limit coil and ingniter tested working to spec
Jonathan C.
WASHER MAYTAG MVWC425BW0 Found control bad replaced tested working to spec
Jonathan C.
WASHER MAYTAG MVWB765FW2 Installed harness and lid lock asembly working to specifications
Jesus C.
COOK TOP KITCHENAID KGCU467VSS02 "Unplugged unit, removed panel and turned off gas. Removed valve and installed new. Turned gas on and plugged back in. Found the valve staying on after turned off. Ordering part. ; ordrng 1 WPW10385582 (valve-brnr)"
Jonathan C.
WASHER WHIRLPOOL CAE2745FQ0 Installed actuator and belt tested working to spec
Jesus C.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Customer states that unit is not cooling. Checked unit and found the freezer iced up. Removed evaporator cover and defrosted unit. Installed heat probe and assembled unit. ordered parts. ; ordrng 1 4388931 (timer,defrost adapt) and 1 WPW10530058 (thermostat), used 1 819043 (HEAT PROBE) from stock"
James M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Left side door liner collapsing further. Door switch not fully making contact with door. Not allowing water and ice dispenser to work. Ordering new door. Part is psp. Will schedule when part arrives. ; ordrng 1 W11104477 (dor-fip)
Jim S.
RANGE VIKING VGIC4854GQSS Removed range per customer request.
Jim S.
REFRIGERATOR WHIRLPOOL GI7FVCXWB00 Replacedice maker.
Jim S.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Leveled door and taped down door sensor
Jim S.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Replaced ice maker, bucket, motor, and coupler"
Jim S.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Replaced ice maker, adapter, and fan. Unit tested ok"
Jesus C.
COOK TOP WHIRLPOOL KCES956HSS00 Customer states that unit is not working. Checked unit and found F2-E1 error code stuck button key. Found the breaker switch and reset unit. Tested unit burners and working. Unit is working as design.
James G.
OVEN AMANA AGBS300EP1BB "Igniter grounded valve, thermostat stem broken and can’t remove stem from knob.; rqstng P&A on 1 WB03K10206 (knob thermostat assembly) and 1 WB13K21 (ignitor,oven) and 1 WB19K31 (valve) and 1 WB20K8 (thermostat)"
Jesus C.
DISHWASHER WHIRLPOOL WDF520PADM7 Unplugged unit removed control and installed new. Removed drain pump and installed new pump. Assembled unit and ran diagnostics. Unit is now working as design.
Jesus C.
DRYER MAYTAG MGDB765FC0 Customer states that unit is not turning on. Ran diagnostics and found error code. When start button is pressed unit doesn’t always turn on. Disconnect unit and removed UI panel. Removed overlay and installed new. Assembled unit and test as well as customer. Unit is no working as design. F2-E1
Jesus C.
DISHWASHER MAYTAG MDB8969SDM1 "Customer states that unit is leaking from underneath. Checked unit and ran diagnostics, found error codes. Ran full test and passed. Unit is working as design. F6-E4. Float switch openF8-E2 drain motor electrical problem"
Isidore A.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Found door sits low, mullion W11177238 not engaging into top refrigerator pivot block W11024160 refrigerator left side closure WP12028505AP."
Jesus C.
FREEZER WHIRLPOOL WRT518SZFW00 Installed filler and tested unit. Also inspected gaskets for proper sealing. Unit is working as design.
Isidore A.
OVEN KITCHENAID KOSC504ESS00 "Found control board fuse open, removed and installed new thermal fuse, test oven failed bake and broil not working open thermal cavity fuse W11034459.; rqstng P&A on 1 W11034459 (thrmst-fix)"
Isidore A.
DISHWASHER KITCHENAID KUDE40FXSP1 "Found upper rack pivot tine WPW10082853 and positioner missing, lower rack rollers W10195416V coming apart. Door link 8194001 noisy. Parts ordered; rqstng P&A on 1 8194001 (DOOR LINK 10.75) and 1 WP8539102 (positioner 19.42) and 2 WPW10082853 (pivot-tine 2.53)s"
Jesus C.
LAUNDRY WHIRLPOOL WGD4815EW cx needed to cancel
Isidore A.
DISHWASHER KITCHENAID KUDS02FRWH3 Touch panel stainless color available WP8574145 not working properly. White panel no longer available customer will call back
James M.
DRYER MAYTAG MGDB835DW Replaced thermostat and thermal cutoff. Reassembled unit and tested. Unit now heating as intended.
James M.
DRYER WHIRLPOOL WGD5000DW1 Found unit not heating. Ignitor glow weak and not lighting. Replaced coils and ignitor. Tested unit and unit now functioning as intended.
James M.
DISHWASHER WHIRLPOOL WDTA50SAHV0 Unit not draining. Removed and inspected drain pump. Found thin glass in drain pump. Cleared glass and replaced drain pump. Unit now working as intended.
James M.
REFRIGERATOR KITCHENAID KRSC503EBS01 Found unit not dispensing ice. Replaced door ice motor and unit is now working as intended.
James M.
WASHER WHIRLPOOL WTW5000DW0 Found unit with off balance spin. Inspected unit and found loose hub. Tightened hub and retested unit. Unit now operating as intended.
James M.
MICROWAVE WHIRLPOOL WOC54EC7HB01 Installed thermostat and cntrl elect. Tested u it and u it is now heating as intended and customer approves.
James M.
REFRIGERATOR FRIGIDAIRE FFHB2750TS Customer wanted unit inspected. Inspected unit. Fridge temp 37 degrees. Freezer temp 0 degrees. Fans working. No ice build up. Frost pattern good. Ice tray full and ice solid. All air paths open. Unit is currently working as intended.
James G.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Replaced
James G.
REFRIGERATOR FRIGIDAIRE FFHS2611LBLA Ice maker won’t cycle Replaced ice maker Tested ok
James G.
OVEN WHIRLPOOL WFG505M0BS3 Wkepg00apl1 for parts and labor Replaced defective igniter Tested ok
Hector Z.
M/W OTR KITCHENAID KMHC319ESS0 Microwave oven having loud operation.I checked the unit and the convection fan motor have excessive vibrations. Ordered convection fan motor assembly (WPW10571554); ordrng 1 WPW10571554 (chamber)
James G.
REFRIGERATOR FRIGIDAIRE FGFU19F6QFD "No voltage anywhere, advised customer to contact builder"
James G.
DISHWASHER BOSCH SHXM4AY55N/01 Installer (Home Depot) did not anchor unit to cabinet. Mounted unit properly Tested ok
Hector Z.
DISHWASHER MAYTAG MDB8959SFZ4 "Broken left hand side upper rack rail. Ordered rails:(W11259785) LH, (W11259786) RH.Customer requesting AM service as possible.; ordrng 1 W11259785 (track) and 1 W11259786 (track)"
James G.
WASHER MAYTAG MVWC565FW1 Replaced motor and capacitor Tested ok
James G.
DISHWASHER WHIRLPOOL KUDS01FKSS1 "Replaced leaking fill valve, again due to fill valve not sealing and NOT RELATED TO EARLIER REPAIR. Also removed copper fill and replaced with flexible stainless steel line (n/c)."
Isidore A.
DRYER WHIRLPOOL WGD92HEFW1 "Found f4e3 vent restriction verified, filter has a film ground using to many dryer sheets and f2e1 user inter face error not verified. Cleaned filter, test dryer operation ok at this time"
George Y.
FREEZER WHIRLPOOL WRT311FZDM00 Found refrigerator not cooling found bad overload relay replaced part tested check out ok complete. No dents or dings cause by tech.; ordrng 1 WPW10448874 (start-dev)
George Y.
REFRIGERATOR WHIRLPOOL GD5DHAXVQ Found refrigerator not advancing check for power ok emitter and receiver not functioning need to replace ok to order part.; ordrng 1 W10757851 (cntrl-elec)
Isidore A.
WASHER WHIRLPOOL WFW97HEXW2 "Found over suds coming out of washer venting, customer instruct on detergent dispenser and water softener settings."
Irvin F.
MW OVEN COMBO KITCHENAID KEMS308SSS05 "Installed interface controls. Powered unit ran test check for operation, passed. All functions operable, no errors in the system."
Irvin F.
ICEMAKER KITCHENAID KUID508HBL00 No operation. Dead no operation. Checked the outlet NOMPOWER FROM THE OUTLET. The fridge on same plug is not operating either. CX INSTRUCT GET AN ELECTRICTIAN
Irvin F.
WASHER AMANA NTW4516FW3 Error codes. F8/E1- long/ no fillF7/E6-motor faultThe water from the hot valve is not present. The unit was set to cool wash( no hot water) cause of issue. Cleared codes calibration passed. CX INSTRUCT WASH TAP COLD ONLY AND PUT SOAP THEN CLOTHES IN WASHER CLOSE LID HIT START. CX NOW AWARE.
Ethan S.
DISHWASHER KITCHENAID KDTM404ESS1
Irvin F.
RANGE WHIRLPOOL WFG320M0BS3
Irvin F.
REFRIGERATOR FRIGIDAIRE LFHT2131QP1 Removed power from unit. Installed replacement control. Powered unit. The fridge cycles and runs all ops normal.
Irvin F.
REFIRGERATOR WHIRLPOOL WRF954CIHZ00 Installed water tube. Powered unit. Test for water good. Allowing IM to cycle and fill in normal cycle time.
Irvin F.
WASHER MAYTAG MHW3505FW0
Irvin F.
REFRIGERATOR MAYTAG MFI2570FEZ05 "Cx says the deli and storage drawer are freezing items. Informed cx about bags, and hi moisture fruits and veggies. Said shouldn’t matter. Replaced control and thermistor all operatins normal."
Irvin F.
WASHER AMANA NTW4516FW3 Replaced all components. Calibrated unit passed. Unit is fully operational.
Hector Z.
DRYER WHIRLPOOL WGD4815EW2 Noisy dryer. I checked the unit and found object stuck in the blower wheel. Removed object and tested ok.
Hector Z.
WASHER MAYTAG MVWB765FW2 Replaced the water valve (W1116546). Tested ok.
Erick S.
DRYER AMANA NGD4655EW2 Motor was not ordered with wheel. Need new motor to complete repair.; ordrng 1 279827 (motordryer)
Erick S.
WASHER WHIRLPOOL VAW3584GW1 "Cycled through. Diagnostics and when it reached the spin cycle everything shut off. Found control, motor relay failing and will need to be replaced ; ordrng 1 W10890624 (motor-drve) and 1 W11170317 (cntrl-elec)"
Hector Z.
WASHER WHIRLPOOL WTW8040DW0 Replaced drain pump (WPW10581874). Ran manual/automatic diagnostic test. Tested ok.
Hector Z.
REFRIGERATOR WHIRLPOOL W4TXNWFWQ03
Erick S.
DISHWASHER KITCHENAID KDTE204GPS0
Hector Z.
RANGE JENN-AIR JGS1450DP1
Hector Z.
WASHER WHIRLPOOL WTW4850HW1
George Y.
RANGE WHIRLPOOL WEG515S0FW2 Installed drawer tested check out ok complete. No dents or dings cause by tech.
George Y.
DISHWASHER KITCHENAID KUDE60FXSS Installed parts tested checking ok complete. No dents or dings cause by tech.
George Y.
REFRIGERATOR KITCHENAID KRMF706EBS01 Complete no answer.
George Y.
LAUNDRY MAYTAG MVWB765FW2 Found washer f8e1 water inlet valve issue remove error retested checking ok complete. No dents or dings cause by tech.
Enrique R.
WASHER MAYTAG MVWB835DC3
Francisco S.
OVEN KITCHENAID KOSC504ESS00 "Removed oven from wall. Removed rear access panel and tested tod thermostat for continuity. Found open thermostat. Removed and replaced thermostat, tested ops unit working as intended."
Francisco S.
REFIRGERATOR WHIRLPOOL WRS325SDHZ00 Removed and replaced ui control board/ defrost thermistor. Re assembled unit and asked cx to monitor temp. Unit checks ok
Francisco S.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Cx now states unit is not cold enough. Adjusted units offset. Asked cx to monitor temp and report any abnormalities.
Francisco S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Removed and replaced plastic insert/vent cover. Unit now checks ok.
David M.
FREEZER FRIGIDAIRE FFHS2611LBRA Not getting cool air from freezer there for door is broke needs new dirt near door assembly and temperature control; ordrng 1 242303001 (damper assembly) and 1 5304498023 (control)
Ethan S.
RANGE WHIRLPOOL WFG320M0BS3 Upon arriving replace parts tested job complete
David M.
FREEZER WHIRLPOOL WRX988SIBM01 There are two service bulletins on this refrigerator I ordered both parts for tour gasket and a damper assembly; ordrng 1 W10407216 (gasket-fip) and 1 W10864518 (adapter)
Ethan S.
M/W OTR WHIRLPOOL WMH31017HS2 Replaced parts tested unit job complete
Erick S.
REFRIGERATOR GE UCC15NJII Installed new parts on unit. Retested it snd now conference fan is now running. . Unit is now making ice with no error.s. Job completed
Erick S.
REFRIGERATOR WHIRLPOOL WRS325FDAM "Cycled unit and found ice make not engaging causing it not to make ice. Replace ice maker and defrosted water tube. Repalced ice maker, Retested it snd it cycled and filled with no error job completed"
Erick S.
WASHER MAYTAG MVWC565FW1 "Cycled unit and found unit with no error codes. Ran cycle and found shifter clicking, elbow had popped out. Reinstalled and secured. Retested it through diagnostics and it passed all tests. Also informed cust,er of proper loading,soap usage and additional functions. Job completed"
Erick S.
REFRIGERATOR WHIRLPOOL GI6SDRXXY "Upon arrival found unit getting voltage but fans and compressor are not running causing unit not to to cool. Accessed board and found voltage present but none to compressor. Powered off unit,reset computer,relighted connector. Retested it and now compressor and fans are running. Uni is now cooling. Found exceeds amount of dust build in condenser. Informed customer of poor heat exchange, customer stated he will clean. Job completed"
Darren A.
REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Found crack on the elbow at the water valve,ordered water tube.; ordrng 1 WPW10678712 (tube-water)"
Darren A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Damper stuck closed on arrival, moved door and it cycled open, ordered damper.; ordrng 1 WPW10594330 (control)"
Darren A.
COMPACTOR KITCHENAID KTTS505ESS0 "Found spot welds failing on RH side of drawer, drawer bows under compression, foot release is bowing causing mis alignment,ordered release and container.; ordrng 1 WP9871989B (pedal-foot) and 1 WPW10451276 (container)"
Erick S.
REFRIGERATOR AMANA ASI2275FRW00 "Cycled unit and found units fill tube frozen. Door has ice build up. Found unit with bad water valve and ice maker is getting voltage but not responding. Replaced ice maker snd valve. Retested , it cycled filled with no errors. Job completed"
Erick S.
WASHER WHIRLPOOL WFW75HEFW0 Cycled unit and found pressure switch failing causing f3e1 error. Replaced switch. Retested and it passed diagnostics cycle with no errors. Job completed
Erick S.
REFRIGERATOR WHIRLPOOL KBSD608ESS01 Unt is repaired . Customer no longer needs service. Job completed
Erick S.
WASHER WHIRLPOOL WFW9620HW Unit no.longer has suds error. Did find drain height level set to to incorrect height which maybe causing failure. Set to correct height and secured with zip tie. Retested and it passed diagnostics tests with no errors. Job completed
Enrique R.
REFRIGERATOR WHIRLPOOL WRF767SDEM "Inspected whirlpool refrigerator . Customer concerns , led lights work intermittently . Shorted control . Installed new control . All functions checked normal . No leaks ."
Enrique R.
WASHER MAYTAG MVWB955FW0 Installed new washplate . All functions checked normal . No leaks .