Local Reviews
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Kevin M.
REFRIGERATOR MAYTAG MFW2055FRZ00 Unit not cooling. I found out of range freezer thermistor causing no cool condition. Removed and replaced thermistor. Tested unit. All tests good.
Jose H.
DRYER MAYTAG MGDB765FW0 Flame still cuts off will need to replace valves ; ordrng 1 280119 (gas burner)
Jose H.
WASHER WHIRLPOOL CAE2745FQ0 "Garecase smell ,burn and latch not closing properly ; ordrng 1 W11159068 (gearcase) and 1 WPW10482836 (latch)"
Kenneth M.
WASHER WHIRLPOOL WFW6620HW0 Found unit walking all over the Place. Found washer sitting kn a pedastool 2 inches smaller then the washer. Informed customer to head back to home depot to get the proper pedastool for the washer.
Kenneth M.
REFRIGERATOR KITCHENAID KRFF507ESS01 Found fridge not cooling. Evap was completely frosted over. Replaced evap fan motor and thermistor. Zip tied thermistor down and changed to a 8 hours defrost. Tested unit. Unit is working properly. Customer is gonna leave unplugged for 24 hours until all ice is melted.
Kenneth M.
WASHER WHIRLPOOL WTW8500DC0 Found unit DOA. Replaced main board and touch pad with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
DRYER MAYTAG MGDC215EW2 Installed lint screen. Tested. Unit working good. Checked venting. Found customer removed venting and removed all water that was inside venting. But venting still has blockage. Instructed customer on a vent cleaning to clear the rest of the blockage. Customer approves.
Kenneth M.
REFRIGERATOR FRIGIDAIRE FFTR2021TB2 "Unit is leaking water due to drain line clogged. Removed blockage ice and water and tested unit. Unit is now working properly. Customer approves function at this time. ; (created new UIS, deleted prior attachment to UisID 214657)"
Kenneth M.
COMPACTOR WHIRLPOOL GX900QPPS2 No. Or I would have listed parts.
Jose H.
REFRIGERATOR JENN-AIR JF36NXFXDE01 Installed water valves ran test cycle complete call
Jose H.
WASHER MAYTAG MHW6630HW0 Installed parts ran test cycle complete call
Jose H.
MICROWAVE WHIRLPOOL CAE2795FQ0 Installed new board check all connections ran test cycle with clothes check water level unit working complete call
Jose H.
WASHER MAYTAG MVWB835DW2 Installed console ran test cycle and calibration cycle complete call
Jose H.
REFIRGERATOR KITCHEN AID KRMF706ESS Installed new control check buttons complete call
Jose H.
FREEZER KITCHENAID KBSN602ESS00 Fridge control set to warm did not charge complete call
Jonathan C.
REFRIGERATOR WHIRLPOOL KFXS25RYWH4 Tested ICEMAKER found air in line to ICEMAKER cycled tested working to spec
Jonathan C.
DRYER WHIRLPOOL WED4815EW1 Found roller bad replaced with kit tested working to spec
Jonathan C.
DISHWASHER WHIRLPOOL WDF540PADM3 Tested unit no codes unit went through diagnostics and passed has power problem in line to dishwasher
Jonathan C.
WASHER MAYTAG MVWB835DW3 Found valves not opening replaced tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Found start dev bad replaced tested working to spec
Jonathan C.
DRYER ROPER RGD4516FW0 Found idler bad replaced with kit tested working to spec ; used 1 279948 (DRYER KIT) from stock
Joe M.
DRYER WHIRLPOOL WED4815EW1 Motor will not turn drum and is humming. Ordering motor.; ordrng 1 279827 (MOTOR)
Joe M.
RANGE WHIRLPOOL WFG320M0BS3 Unit has a error code indicating the sensor is bad. Error usually indicates a bad sensor and board. Ordering parts.; ordrng 1 W11126814 (CONTROL) and 1 WPW10181986 (SENSOR )
Jonathan C.
DRYER WHIRLPOOL WGD75HEFW Has code for vent restriction needs vent cleaned
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS322FDAM Found ICEMAKER stripped replaced tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found inlet valve bad replaced tested working to spec
Jonathan B.
REFRIGERATOR GAGENAUL RC462704/01 Found defective door seal. Replaced defective door seal. Tested unit and is working properly
Joe M.
KITCHEN WHIRLPOOL WDF520PADM7 Units heating element has resistance on one side but not the other. Ordering heating element.; ordrng 1 W10518394 (ELEMENT )
Jonathan B.
WASHER MAYTAG MVWX655DW Found defective control board. Replaced defective control board. Tested unit and is working properly
Jonathan B.
DRYER - ELECTRIC WHIRLPOOL WGD75HEFW Found loose connection to igniter. Fixed connection. Tested unit and is working properly.
Jonathan B.
RANGE FRIGIDAIRE LFGF3054TF Found defective igniter. Replaced defective igniter. Tested unit and is working properly
Jonathan B.
RANGE FRIGIDAIRE LFGF3052TF Replaced defective probe and control. Tested unit and is working properly
Jonathan B.
DRYER WHIRLPOOL WET4024HW0 Found black and white 120. white to red 120. Black to red 0 needs 220.
Jonathan B.
DISHWASHER KITCHENAID KDPE234GPS0 Tested unit and is working properly
Jonathan B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Found defective ice bucket. Replaced defective ice bucket. Tested unit and is working properly
Joe M.
COOKTOP KITCHENAID KCED606GSS01 Glass on unit was bubbling. After replacing it unit began to function as designed.
Joe M.
WASHER WHIRLPOOL WTW4816FW1 Unit was leaking due to the gear case seal being broken. After replacing GEARCASE unit began to function as designed.
Jim S.
REFRIGERATOR KENMORE 106.762394 Open start relay.; rqstng P&A on 1 W11285096 (start-dev)
Joe M.
REFRIGERATOR MAYTAG n/a Thermistor tested bad causing fridge to not defrost. Replaced harness that has thermistor and evap fan on it. Unit is functioning as designed.
Joe M.
OVEN KITCHEN AID KOSE500ESS00 Unit was not level because it was missing a leveling leg. After replacing leveling leg unit began to function as designed.
Joe M.
DRYER WHIRLPOOL WGD9750WL0 Unit was not heating correctly. Found unit has a thermal fuse that is open. After replacing thermal fuse unit began to function as designed.part 15.40Total 280.4Labor 150Service call115
Jesus C.
COOKTOP KITCHENAID KCGD506GSS00 Customer states that unit was missing burner head. Receive burner and also needs the rear center burner. Ordering part; ordrng 1 W11084063 (burnr-head)
Joe M.
WASHER MAYTAG MHW8200FW0 Unit would not drain. Unit has a error code indicating a bad acu. After replacing acu unit began to function as designed.
James M.
REFRIGERATOR WHIRLPOOL GSS26C4XXY00 "Replaced inlet, unit still not allowing water to icemaker and very small trickle to door dispenser. Ordering main water inlet. Will return 10-4 to install. ; ordrng 1 WPW10238100 (valve-inlt)"
Jim S.
LAUNDRY MAYTAG MVWX655DW1 "Replaced transmission, shift actuator, splotch, and wash plate"
Jim S.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Replaced auger motor. Unit test ok
Jim S.
OVEN JENN-AIR JJW3830IM00 Red wire open at the bake element. Repaired wire. Unit tested ok
James M.
REFRIGERATOR WHIRLPOOL WRS555SDHV01 Teeth in ice bin getting lodge and not rotating ice out. Ordering new ice bin.; ordrng 1 W11185686 (ice-contnr)
Jim S.
WASHER MAYTAG MVWB865GW0 Replaced agitator and removed the blanket. Replaced agitator and customer instruct on water level and settings
Jim S.
REFRIGERATOR MAYTAG M1TXEGMYW01 Replaced ice maker
James G.
ICEMAKER SCOTSMAN SCCP50MA-1SU Pump leaking Approved ; ordrng 1 12-2986-21 (water pump)
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT2032TP1 Frezer section frozen over. Checked the system found the heater element looks connected but is not activating. The element needs to be replaced. The unit can’t defrost properly. ; ordrng 1 242044021 (heater-defrost)
Jesus C.
WASHER WHIRLPOOL WFW3090JW0 Pulled unit out and removed back cover. Unplugged unit and removed Acu. Installed Acu and assemble unit. Ran unit test and passed. Ran cycle and it’s now working as design.
James M.
WASHER MAYTAG MHW5630HW0 Stuck control lock. Replaced console and tested unit. Unit is working as intended and customer approves.
Irvin F.
WASHER WHIRLPOOL MHW5100DW0 Bello has a test in the fold. Cause of leak. Need new. ; ordrng 1 W11106747 (bellow)
James M.
REFRIGERATOR KITCHENAID KRFC704FPS00 Cleared ice from unit and installed evap cover. Fans working. Job complete.
James M.
REFRIGERATOR WHIRLPOOL WRS325SDHV00 Defrosted unit and replaced parts. Unit is now functioning properly and customer approves.
Isidore A.
WASHER WHIRLPOOL WFW9750WW01 "Found and verified F21 drain code, removed bottom panel, cleared filter , test still not draining. Removed old drain motor test For leaks and operation, ok at this time working as designed."
Isidore A.
DISHWASHER KITCHENAID KDTE204GPS0 "Removed old drain motor and installed new drain motor, test for leaks and operation. Ok at this time working as designed"
Irvin F.
WASHER KENMORE 110.475326 "Removed power from unit. Removed failed MCU. INSTALLED REPLACEMENT. assembled the unit ran test cycle, passed. All ops normal."
George Y.
OVEN JENN-AIR JDS1750FB0 Customer still stating getting f8e0 error intermently. Also new problem shorted key need to replace display control ok to order part.; ordrng 1 W11038823 (panl-cntrl) and 1 W11108634 (display)
Irvin F.
REFRIGERATOR WHIRLPOOL MFI2269VEM7 "Cx has a failed IM. REMOVED IM, installed replacement from stock. Powered unit cycled and filled. All ops normal. ; used 1 W10882923 (ICEMAKER) from stock"
Irvin F.
DRYER AMANA NED4655EW1 Cx says the unit is not heating. Confirmed. Found failed hi limit. Replaced test passed. All ops normal.
George Y.
RANGE KITCHENAID KSIB900ESS1 Found range top intermently freezing non operable need to replace panel control and interfaceboard.ok to order.; ordrng 1 W11034444 (panl-cntrl) and 1 W11208294 (INTERFACE)
Irvin F.
WASHER WHIRLPOOL WFW72HEDW0 Removed power tilted unit back removed cover. Installed new bello. Assembled unit all ops normal.
Hector Z.
REFRIGERATOR WHIRLPOOL WSF26C2EXF01 "Replaced both water tube (WPW10279882, WPW10279884), Housing (WPW10238123), and Fittings (WP4373559). Tested for leaks. Tested ok.; used 2 WP4373559 (FITTING 5/16 TO 1/4") from stock"
Hector Z.
REFIRGERATOR WHIRLPOOL WRS571CIDM01 "Replaced: Electronic Control (W11035841), and Electronic Control (WPW10758681). Tested ok."
Hector Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced: Ice Maker (W11294907), Dual Water Valve (WPW10341329), Ice Maker Fill Tube (W10815476), Ice Maker Fill Tube Heater (W11226501). Tested ok."
George Y.
DISHWASHER BOSCH SHP865WD5N Installed parts tested check out ok complete. No dents or dings cause by tech.
George Y.
WASHER WHIRLPOOL WFW75HEFW0 Installed part tested check out ok complete. No dents or dings cause by tech.
George Y.
REFIRGERATOR FRIGIDAIRE FGHS2655PF5A Installed parts tested check out ok no leaks complete. No dents or dings cause by tech.
Francisco S.
WASHER WHIRLPOOL WTW7500GW0 "Removed and replaced lid, unit now checks ok."
Erick S.
REFRIGERATOR FRIGIDAIRE LFHB2751TF Installed ne parts. Unin Unit is now working and dispensing ice. Job complete
Enrique R.
WASHER WHIRLPOOL WFW5620HW0 "Inspected front load washer . Customer concerns , unit leaking . I found water leaking from dispenser ( cracked ) .; ordrng 1 W11318755 (drawer)"
Erick S.
WASHER WHIRLPOOL WFW560CHW0 Install new parts on unit. Re-tested it and it passed all test with no leaks. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WRT311FZDT01 "Found door hing out of alignment causing door not to close proeprly. Reinstalled,aligned and secured hinge. Adjusted rollers on bottom cabinet. Door is now sealing. Job complete"
Erick S.
REFRIGERATOR WHIRLPOOL WRF991BOOM Installed new parts on u it. Retested it and it passed all tests. Job complete
David M.
WASHER MAYTAG MVWC565FW1 Tested washer and diagnostics runs really rough. All the oil has drained out of the gearbox the reason why it so rough But I took the agitator out to shaft from the gear case came out with it. Advise customer not to use the washer; ordrng 1 W10586077 (basket) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10870913 (gearcase) and 1 W10882734 (agitator)
Erick S.
WASHER MAYTAG MVWB865GW0 "Cycled uni and found board failure, reprogrammed control and calibrated system. Retested it and it passed diagnostics. Ran high spin speed and it passed. Unit is working as design. If issue persists please order new control. Job com"
David M.
WASHER WHIRLPOOL WTW7000DW3 EC F3E1 FL there’s a SP for control washer and pressure hose. ; ordrng 1 W10739332 (washer) and 1 W10753364 (hose) and 1 W11030464 (cntrl-elec)
Enrique R.
WASHER MAYTAG MVWB835DW1 "Inspected Maytag washer . Customer concerns , not completing wash cycles . In diagnostics found long drain error code . Installed new drain pump . Performed calibration . All functions checked normal . No leaks ."
Enrique R.
MICROWAVE WHIRLPOOL WMH31017HS2 "Removed microwave from the wall , installed magnetron and diode . Retested it . All functions checked normal at time of service ."
Enrique R.
DRYER WHIRLPOOL WED4815EW1 "Inspected whirlpool dryer . Customer concerns , long dry time . I found dryer heating ok , blower wheel came off the motor spindle . Reinstalled blower wheel . Retested it . All functions checked normal ."
Danny G.
ICEMAKER WHIRLPOOL KUIX505ESS2 Called techline and spoke with Kathleen tech She advised me to replace evap thermistor and water level Need to order parts and rs call ; ordrng 1 W10865633 (cntrl-elec) and 1 W10908287 (pump) and 1 W11034363 (cntrl-elec) and 1 W11126268 (harns-pump)
Danny G.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Serial Numbers: K601-K750S Code: S? 27311S Code covers Replacement Control, Replacement Evaporator Cover and 2X laborNeed order parts due frost build up inside ref ; ordrng 1 W11039890 (cntrl-elec) and 1 W11167902 (cover-evap) and 1 W11333076 (CONTROL)"
Darren A.
WASHER MAYTAG MVWC565FW1 "Unit was not leveled when delivered, leveled unit and tested"
Darren A.
OVEN WHIRLPOOL WFG550S0HZ1 "Replaced burner head, lights normally now."
Darren A.
WASHER WHIRLPOOL WTW5000DW1 "Replaced wash plate and bolt, recalibrated washer, checks out good."
Darren A.
DISHWASHER KITCHEN AID KDPE234GPS0 "Replaced faulty sump assembly, cycle tested, no leaks."
Darren A.
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 "Found blocked drain, cleared drain with steam, checks out good."
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2032TP Upon arrival the unit was not cooling. Condenser and evaporator fan we’re running but compressor would not run. Removed and replaced start device and compressor would still only click and not turn on. Unit needs new compressor and filter dryer with die; ordrng 1 240550942 (compressor) and 1 5303918358 (filter-drier w dye)
Danny G.
COOKTOP WHIRLPOOL WFE505W0JS0 Discoloration cooktop after 1st useAdvised client the cooktop is not discolored and what’s causing the issue is if the bottom of the pan is dirty or wet the cooktop will get marked but removable with cooktop ceramic cleaner Showed client how to clean glass cooktop with ceramic cleaner and blade Client will buy the handle blade through whirlpool Unit is now clean and smooth Please see pics Unit is working properly
Dane K.
REFRIGERATOR GE CFE29TSDSS Upon arrival the unit was not cooling. Compressor was not running. Unit needs new compressor.; rqstng P&A on 1 WR86X93 (drier) and 1 WR87X10199 (compressor kit inver)
Danny G.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Unit is not cooling properly Replaced man control Defrost evap with steam gun Replaced harness and thermistor Reinstall unit and advised client to allow 24hrs for unit to reach proper temp
Danny G.
REFRIGERATOR KITCHENAID KBFN502ESS02 Client has new door skin to replaceReplaced and install new door skin Unit working properly
Dane K.
REFRIGERATOR GE GTS18XCSARWW Upon arrival the unit would not make ice. Found the icemaker faulty. Removed and replaced ice maker and tested unit. Unit functions normal now. Please mail a hard copy of receipt to customer
Cruz B.
WASHER WHIRLPOOL WTW5000DW2 "Needs more work- found unit not agitated will fill drain spin, ck for codes found f5e7 actuator fault code, ordering parts for unit. Cx has unit unplug. Cx has POP look at sd quick pics ; ordrng 1 W10721967 (CAM ) and 1 W10913953 (ACTUATOR )"
Dane K.
STOVE WHIRLPOOL WFG505M0BB2 Removed and replaced spark module and burner head and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR FRIGIDAIRE FGHS2631PP Upon arrival the unit was not producing ice. The icemaker would not cycle when manually advance. Removed and replaced ice maker and tested unit. Unit functions normal now
Cruz B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Needs more work- found UI not working properly, UI is skipping options, cx states UI light comes on by itself, cooling and temps are working as designed as, ordering part for unit. Cx is requesting a morning appointment. ; ordrng 1 W11130216 (UI CNRTL )"
Dane K.
WASHER AMANA NTW4516FW Upon arrival the cold water solenoid would not open. Removed and replaced water valve and tested unit. Unit functions normal now
Cesar H.
DRYER WHIRLPOOL WGD7500GW0 Failed pulley on motor. Pulley broke off and damaged belt rerouted for belt and pulley File under different complaint not a recall spoke to partner and team sr#7726017701; ordrng 1 661570V (belt) and 1 W10837625 (pulley-mtr)
Cruz B.
REFRIGERATOR JENN-AIR JFC2290REP00 "Fixed for FTC- found both RD,LD gaskets to be ripping for normal wear, found gaskets to be getting deformed as well, I then installed new gaskets on both doors, removed wrinkles with heat gun, doors are sealing properly no rips, found freezer gasket with no rips and is sealing ok, cx ok repair, send a work order and a survey as well via email thanks."
Cruz B.
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Fixed for FTC- cx states unit is not dispensing water at dispenser, pulled unit and water line to inlet valve to be kinked, unkinked water line then tested water dispenser it dispensed water, cooling and temps are ok, cx ok repair"
Cruz B.
WASHER MAYTAG MVWC565FW1 "Fixed- installed new parts (cntrl elec, pump drain) calibrated for wash performance, then tested unit in a diagnostic test mode it completed fill, wash, drain, spin, no codes, no leaks, cx ok repair. Send cx a work order and survey please thanks."
Cruz B.
WASHER MAYTAG MVWB880BW0 "Fixed- installed new part (valve), ran diagnostic test it completed fill, wash, drain, spin, no leaks, no codes, cx ok repair."
Andy H.
REFRIGERATOR KITCHENAID KSSC48FMS00 Needs seal system job. Customer is going think about will call back.; ordrng 1 W10629033 (inverter box) and 1 W10841139 (compressor)
Chris M.
WASHER WHIRLPOOL WFW6620HW0 Customers issue is the water was leaking out from dispenser also was making a weird sound during wash cycle. I enter diagnostics received the off-balance error code. I then proceeded with test found drawer not sealing properly. Removed and replaced with new one finished running test found there was a coin inside basket. All other functions tested normal. Job complete
Cesar H.
REFRIGERATOR FRIGIDAIRE LGHX2636TF5 Replaced ice maker new ice maker tested good
Cesar H.
DISHWASHER MAYTAG MDB4949SHZ0
Cesar H.
MICROWAVE WHIRLPOOL WMH31017FB0 Failed door switch ohm open across all pins causing control not to recognize door open or closed replaced failed switch unit tested good ; used 1 W10727360 (MICROSWITCH) from stock
Cesar H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Andy H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ "Freezing in fresh food compartment, replaced diffuser and tested unit working properly"
Alejandro C.
REFRIGERATOR FRIGIDAIRE LFSS2312TP "Found the unit,ice maker not work normal, replace ice maker work normal,check compressor condenser and evaporator fan motor running normal, instructions customer how use the refrigerator and dispenser"
Andy H.
FREEZER WHIRLPOOL MRT711BZDM00 "Leaks , defrosted defrost drain line and cleaned drain tube tested unit working properly. Advice customer that unit needs to be leveled"
Andy H.
REFRIGERATOR KITCHENAID KSSC36FJS00 "Not cooling. Replaced compressor,evaporator,heat exchanger tested unit working properly"
Aaron B.
REFRIGERATOR KITCHEN AID KSSC48QKS02 "Needs a 10 call count Unit is no longer cooling correct , heater is out of place and , corrosion is in the drain pan kit and he exchange for sure recommend to replace the pool sealed system to get the sale system back correctly needs the Evaporator 275.24, heat exchanger 246.40, heater 58.83 , drain pan heater 108.09, compressor 336.22, to pull unit out replace the sealed system recharge and reinstall the unit Est total to repair $3414.08 Mr approved the est paid $1214.08 the rest due after the the repair is done Parts 1024.78 tax 74.30 labor 2200.00 trip 115.00 totaling $3414.08; ordrng 1 2209451 (heater,drain pan) and 1 W10508992 (HEAT exchanger) and 1 W10841139 (compressor) and 1 WP2006751 (heater) and 1 WP2306094 (evaporator)"
Aaron B.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Replaced the freezer door , tested ok at this time"
Aaron B.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Mike SR#7726018563 Complaint is the ice bin lever was iced up causing it to not get the bin out found nothing wrong in the bin like water building up in the ice fusing or anything like an air leak , tested the fill little splash when filling , then shut the door a little water sloshed out of the ice maker as a possibility no mechanical possibility of repairing the section if I was a custom to be careful when they open and close the freezer door especially when they know that just filled up with water because it could/out other than that no problems found at this time"
Aaron B.
REFRIGERATOR AMANA ASI2175GRS00 "Checked temp unit on the cold side replaced parts tested , called tech line mike said set unit to a warmer setting unit freezer was at -2 and fresh food was at 36 ok now at this time on a warmer setting"
Aaron B.
REFRIGERATOR GE PWE23KSKSS The complaint is the left-hand side is higher than the right hand side of the French doors on the refrigerator and as a result causing unit condensate not sealed adjusted the right hand side correctly with the left and now the refrigerator is straight to the eye and seals correct operating normal now
Aaron B.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced the main board and evap motor asm , tested operations ok at this time allow the unit to cool 24 hrs"
William L.
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 "Installed filter base , water filter still not locking in, reordered base; ordrng 1 242009602 (BASE)"
William L.
RESIDENTIAL REFR MAYTAG MFX2876DRM02 "Replaced ice maker, tested ice maker functions, unit operating as designed"
Tyler F.
REFRIGERATOR KITCHEN AID KSSC48QVSO5 Door skin was too small looked like a 42 inch door. Customer is pissed been waiting since June for door skin. Needs to be rushed.; ordrng 1 W10579386 (door-skin)
William L.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Re-braised cap tube at evap, replaced compresser & filter dryer, flushed low & high side of sealed system, checked system for leak, recaharged, unit cooling at this time"
William L.
REFRIGERATOR FRIGIDAIRE FFHT1621TW1 "Replaced diffuser & gasket, unable to raise front for unit due to cabinet hieghts, see pics"
William L.
WASHER WHIRLPOOL WTW5000DW1
William L.
WASHER MAYTAG MVWC465HW2 "Checked power to unit, tested ok, found no main brd functions, Replaced main control, recalibrated unit, ran self diagnostic cycle, unit operating as designed."
Tyler F.
DRYER WHIRLPOOL WGD6620HW0 Customer stated that the dryer is giving a F3E3 error code for inlet temp sensor. Customer has had 2 dryers giving the same code. Customer has a vent extending at least 20 feet. Per tech line long vent may be causing error code. Customer is going to take unit back to Lowe’s.
Tom R.
DRYER MAYTAG MEDC465HW0 "Ran unit, found excessive vibration with a scraping noise during rotation. Visual inspection shows excessive wear on rear left support Wheel. Replace with Dryer Repair Kit.Installed Dryer Repair Kit, noise is still there during rotation. Order Bulkhead and Left and Right Hand Thread Shafts.Bulkhead - (W10828905)Left Hand Shaft - (WPW10359270)Right Hand Shaft - (WPW10359269); ordrng 1 W10828905 (bulkhead) and 1 WPW10359269 (shaft) and 1 WPW10359270 (shaft)"
Tom R.
DISHWASHER GE GSD3300K55WW "Ran unit, all components functional, Timer does not seem to respond well, replace Timer.Timer - (WD21X10476)Part Number from Reliable, reschedule customer on part and time availability.; ordrng 1 WD21X10476 (timer)"
Tyler F.
FREEZER WHIRLPOOL KSC24C8EYY02 Customer stated that the refer is leaking. Found drain tube for refer evaporator pan is clogged. Removed drain cleared and tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Removed and replaced refer door. Tested all works good at this time.
Tyler F.
REFRIGERATOR KITCHENAID KBSD602ESS01 Customer stated that the lights are dim in the freezer. Removed and replaced LED modules tested all works good at this time.
Tyler F.
REFIRGERATOR WHIRLPOOL WRF736SDAM14 Customer stated that the ice maker is still not making ice. Found ice maker cycles but not filling with water. Removed and replaced ice maker and fill tube heater tested all works good at this time.
Steven W.
WASHER MAYTAG MVWB765FW3 "Ran diagnostics. Had f3e2, f0e3, f7e0, f8e1. No hot or cold water, dispenser is working. Found hot and cold valves stuck closed. Needs fill valve.; ordrng 1 W11165546 (VALVE- INLET)"
Tyler F.
DISHWASHER MAYTAG MDB4949SDZ0 Customer stated that the unit will not fill with water. Found float switch stuck causing unit to not fill. Fixed and calibrated unit. All works good at this time.
Steven W.
DISHWASHER KITCHEN AID KDFE104HWH0
Rod H.
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Returned to replace parts to find hadles loose.; ordrng 1 WPW10678712 (tube-water)
Timothy J.
REFRIGERATOR FRIGIDAIRE FFFH17F2QW "Customer states sometimes the door is difficult to close . The unit used to whistle but now it hisses. Found that the hiss and difficulty in opening is from the air cooling,contracting and creating negative pressure. This makes the door difficult to open until the seal is broken. Explained that until the drain line gets water in it from the first defrost cycles it creates a whistle. Once the drain line fills with water, usually the next sound you hear is the air bypassing the gasket. I explained these are normal occurrences and means the door is sealing well."
Timothy J.
REFRIGERATOR WHIRLPOOL WRF954CIHZ Removed fill tube with broken heater.Installed fill tube . Unit checks ok.
Timothy J.
DISHWASHER FRIGIDAIRE FGID2466QF Inspected unit and found it does not drain. Found no VAC at the pump. Checked for power at the board. Found the connection to the control loose. Reset connection and tested. Unit checks ok.
Rod H.
WASHER MAYTAG MVWC565FW0 won’t drain untilProduct is empty of clothesConfirmed Control and water temp thermistor are not communicatingOrdering main control and inlet valve assembly thermistor not supplied separately.Also found suspension rod springs worn out.Ordering susp rod kit; rqstng P&A on 1 W11038689 (valve) and 1 W11116594 (cntrl-elec) and 1 W11130362 (suspension)
Steven W.
DRYER-GAS MAYTAG MGDB835DW4 "Ran diagnostics. Squealing noise. Found idler seizing up, support rollers noisy. Replaced 4 support rollers. Cleaned/ reconditioned shafts. Heating and tumbling properly. Complete."
Rod H.
WASHER MAYTAG MVWB835DW1 The additional part was ordered but not filled on original request.q; rqstng P&A on 1 W10811956 (drum assemby)
Randy C.
REFRIGERATOR KITCHENAID KBFN502ESS02 Found lights off in fridge and freezer still cooling properly. Needs modules And switch. cx scheduled for the 9th. ; ordrng 3 W10908166 (module)s and 1 W11131698 (switch)
Rod H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Makes unfamiliar noise.Unable to duplicate any noise at this time normal noises heard at this timeDid find handles loose and tightened same.As designed op observed the duration of service call.
Randy C.
LAUNDRY MAYTAG MVWB725BW0 Found unit won’t spin. Found fault f71. Found unit won’t go into test 9 of diagnostics. Reads bad rps. Needs control and rps. controlWPW10178988; ordrng 1 W10763749 (cntrl-elec) and 1 WPW10178988 (sensor)
Randy C.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found ice maker not working found gets proper voltage ordering ice maker ; ordrng 1 W10882923 (ICE MAKER )
Rod H.
OVEN WHIRLPOOL WOS51EC0AS04 Dead machineConfirmed Replaced tod and console thermal overload. Test op as designed.
Rod H.
DRYER WHIRLPOOL WGD4800XQ4 Dryer make a lot of noiseConfirmed ; used 1 4392065 (DRYER REPAIR KIT) from stock
Randy C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found drawer control board not working needs new control for deli drawer also tightened handles for cx; ordrng 1 WPW10769076 (cntrl-elec)
Patrick C.
WASHER MAYTAG MVWB835DW4 Unit having cleaning issues. No error codes. Loads are too big that the customer is dong. I can add agitator and cap to help but they aren’t happy with the unit may return ; ordrng 1 W10894638 (cap) and 1 W11161960 (agitator)
Randy C.
DISHWASHER KITCHENAID KDTE254ESS2 Found heating element not working. Removed and replaced. Now working as designed.
Patrick C.
WASHER MAYTAG MHW8200FW F1e1 and f9e1 needs new control. Pump no blockage the impellers are gone. Needs pump and control ; rqstng P&A on 1 W11201292 (cntrl-elec) and 1 WPW10605427 (pump-water)
Randy C.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Found lights not working removed and replaced both modules now working customer approved job
Patrick C.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Lights out partial. Started with freezer light. Needs new freezer led. Ice maker doubling filling too; ordrng 1 W11205083 (module) and 1 W11294907 (icemaker)
Patrick C.
REFRIGERATOR GE GSE25HEMKHDS "Removed and replaced compressor. Vacuumed and recharged. Tested unit. All ops ch3dked good ; used 1 CD8404 (), and 1 FREON R134 (4.3 OZ ) from stock"
Patrick C.
WASHER MAYTAG MVWX655DW1 Removed and replaced gear case and wash plate. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Removed and replaced controls. Tested unit. All ops checked good
Leon M.
REFRIGERATOR KITCHENAID KRSC503ESS00 Cx states that unit is not working properly.Both doors on closed position and icon on UI is comes up and beeping mean while ice dispenser is not working and light inside of unit going on and off.Cx has a different issue.Ordering UI.; ordrng 1 W10342760 (harns-wire) and 1 W11130211 (cntrl-elec)
Patrick C.
REFRIGERATOR GE GDE21ESKSSR Removed and replaced valve and grommet tube. Tested unit. All ops checked good. job complete.
Patrick C.
DISHWASHER BOSCH SHXM78W55N/01 Slight smell from unit during dry cycle. Changed heat pump and smell went away
Leon M.
FREEZER WHIRLPOOL WRT111SFDM04 The unit is not working properly.After running diagnostic check find that ice buildup in freezer section.Evaporator fan motor is not running.Frosting next to freezer door.; ordrng 1 4388931 (timer,defrost adapt) and 1 W10507442 (gasket-fip) and 1 W10837314 (thermostat) and 1 W11164040 (harns-wire) and 1 WP2163777 (blade-fan) and 1 WPW10253821 (motor-evap)"
Leon M.
FREEZER WHIRLPOOL WRT771RWYB01 Replaced all selected parts.After running diagnostic check unit working properly as designed.
Leon M.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Replaced dual water valve.After running diagnostic check unit working properly as designed
Leon M.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Replaced thermistor and fan evaporator motor.After running diagnostic check unit working properly as designed
Lance V.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Needs work- needs new compressor and sealed system repair, will need to re route with parts. Previous work done on unit, missing access valve.; ordrng 1 876765 (mtg kit) and 1 WPW10466675 (compressor)"
Leon M.
REFRIGERATOR JENN-AIR JFC2089BEM01 Replaced tube water.After running diagnostic check unit working properly as designed
Leon M.
DISHWASHER JENN-AIR JDTSS244GS0 Cx states that unit is not working properly.After running diagnostic check find that unit has a bad control board.Replaced control board.After running diagnostic check unit working properly as designed.
Lance V.
DRYER MAYTAG MEDB835DW3 "Fixed- found faulty belt and pulley. Replaced with dryer repair kit, as well as fixed blower wheel housing was loose. All checked ok, unit is now fully operational, and all normal sounds; used 1 4392067 (DRYER REPAIR KIT) from stock"
Kevin M.
WASHER MAYTAG MVWC565FW0 "Unit has two issues. First is basket is not spinning. I found stripped basket hub causing basket not to spin. Removed and replaced hub. While testing unit I heard second issue which is a grinding noise during spin/agitation. I found motor pulley is loose on shaft causing noise. Ordering motor. ; ordrng 1 W11026785 (motor-drve), used 1 W10528947 (HUB) from stock"
Lance V.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Fixed-replaced right door gasket due to rip year causing warm air to enter refrigerator section. Replaced gasket, heated and formed seals, unit is now fully operational."
Lance V.
REFRIGERATOR WHIRLPOOL WRS321SDHV00 "Fixed-found 120v going to evaporator fan and not working, making loud humming noise, replaced evaporator fan with (truck stock), ran and tested. Unit is now fully operational, and evaporator fan working. Please allow 10hrs for proper cooling and ice,; used 1 WP2315549 (EVAPORATOR FAN MOTOR) from stock"
Lance V.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Fixed- 3 cup test top rack failed, found wash motor pump failed. Replaced full sump motor assembly. Ran and tested, No leaks. Unit is now fully operational and water reaching the top rack. All checked ok, all ops complete"
Lance V.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Fixed-replaced harness wiring freezer as well as faulty control board. Tested ok, unit has began cooling. Please allow 12hrs for cooling. Customer unplugged unit prior to arrival."
Lance V.
ICEMAKER WHIRLPOOL WRF736SDAM13 "Found E2 error code icemaker. Icemaker not passed harvest. Replaced icemaker, now passed "
Lance V.
REFRIGERATOR FRIGIDAIRE LFHB2751TF "Fixed-replaced faulty icemaker assembly, as well as cleared icemaker fill tube. Unit is now ready for ice production as well as dispensing ok. Please allow 12hrs for ice production, all ops complete"
Kevin M.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer concerned with ice production. I tested ice maker. Ice maker cycles normally. I took temp reading in FC, temp was 3 degrees and user interface set to 0. Temp within proper range. I tested ice box fan. Ice box fan is working normal. I instructed customer on normal ice production. All tests good."
Kevin M.
WASHER WHIRLPOOL WFW5620HW0 Unit giving loc message on screen and not turning off. I disconnected all connections to user interface and reset main control. Replugged in user interface and now working correctly. Tested unit. All tests good.
Kenneth M.
DRYER AMANA NED4655EW1 Found unit with felt off of drum. Ordering new drum. Did not reschedule due to part availability ; ordrng 1 W10899578 (Drum)
Kevin M.
DRYER MAYTAG MGDC465HW0 Unit not advancing during timed dry cycle. I tested timer and found voltage to timer motor but motor not turning. Failed timer. Removed and replaced timer. Tested unit. All tests good.
Kevin M.
REFIRGERATOR WHIRLPOOL WRS588FIHZ00 "Freezer getting frost on upper left side. I found that the door gasket was not formed to cabinet, grill on bottom was not installed properly on install and bracket for harness behind grill was loose. I heated door gasket to form, fixed bracket to cabinet, and corrected grill so it doesn’t interfere with door closing. All tests good."
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found unit freezing in fridge. Ordering new control box. Alsonordrring fan motor and high velocity fan blade. Did not reschedule due to part availability ; ordrng 1 W11179226 (Control box) and 1 WP2163777 (Fan blade) and 1 WP2315539 (Evap motor)
Kenneth M.
DISHWASHER KITCHENAID KDTE204ESS3 Installed tracks and sump assem and tested unit. Unit is kow working properly. Customer approves function at this time.
Kenneth M.
DRYER GE GTD33GASK0WW Installed dryer door switch and tested unit. Unit is now working properly. Customer approves function at this time.
Kenneth M.
WASHER MAYTAG MVWC565FW1 Informed customer there would be no charge.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHW01 Found unit dispensing styrofoam with ice due to ice container. Replaced ice container and tested unit. Unit is ow working properly.
Kenneth M.
REFRIGERATOR KITCHENAID KRSC503ESS01 Installed main board UI and auger motor. Tested unit. Unit is now working properly. Customer approves function at this time.
Jonathan C.
WASHER WHIRLPOOL WTW5000DW1 Lid latch broken; ordrng 1 W10837741 (lid strike) and 1 W11307244 (latch)
Jose H.
OVEN KITCHENAID KOSC504ESS01 Cx needs to have installation people look at it not installed properly
Jose H.
DISHWASHER MAYTAG MDC4100AWX Dishwasher leaking from underneath the tub found crack cx will call Maytag
Jose H.
WASHER WHIRLPOOL WGT4027HW0 Installed capacitor ran test cycle check washer complete call
Jonathan C.
RANGE KITCHENAID KGRS505XSS04 Found unit needs spark mod and control and vent assembly
Jonathan C.
REFRIGERATOR FRIGIDAIRE LGHK2336TFS2
Jonathan C.
DRYER WHIRLPOOL WED8500DC3 Installed belt and blower tested working properly
Jonathan C.
RANGE FRIGIDAIRE FPGH3077RFF Found blower motor bad replaced tested working to spec
Jonathan C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed compressor and dryer vacuumed and charged tested working to spec
Jonathan B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found unit not cooling. Found defective compressor.; ordrng 1 W11209866 (compressor)