Local Reviews
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Patrick C.
WASHER MAYTAG MVWX655DW0 Removed and replaced control and suspension. Tested unit. All ops checked good
Patrick C.
DRYER MAYTAG MED5630HC0 Found the unit making a vibrating noise. Found motor clamp loose. Tightened and secured tested unit. No longer vibrating
Tyler F.
WASHER MAYTAG MVWC565FW0 Customer stated that the unit still is not washing. Under load the unit struggles to agitate. Removed and replaced main control. Unit now spins ok but still struggles to agitate. Motor and capacitor have been changed no broken wires. Ordering gear case and shifter in stock.; rqstng P&A on 1 W10913953 (actuator) and 1 W11035751 (gearcase)
Michael M.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Removed and replaced evap fan motor WP2315539Plugged u it in and fan now blows cold air. Advised cx to wait 24 hours for operating temps. Job complete
Tyler F.
RANGE WHIRLPOOL WFG550S0HZ0 Customer stated that the outer stainless is separating from the glass. Ordering front panel not in stock.; ordrng 1 W11178521 (nameplate) and 1 W11249559 (glass-door)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Water pressure is low at dispenser. I tested water pressure and found dispenser producing 3oz in 8 seconds. I removed water filter and dispenser producing 8oz in 8 seconds. Filter is clogged. Filter housing tests good. Instruct customer on failed water filter.
Tyler F.
REFRIGERATOR MAYTAG WRF535SMBM00 Customer stated that the right door gasket is torn. Ordering gasket in stock.; ordrng 1 W10830162 (gasket-fip)
Tom R.
DRYER MAYTAG MEDB835DW3 "Found unit making very loud screech during rotation, checked motor, motor good, blower wheel good. Inspected Pulley Wheel, excessive wear, inspected support wheels, excessive wear, replace with Dryer Repair Kit."
Kevin M.
REFIRGERATOR WHIRLPOOL WRF993FIFM00 Bottom ice maker not making ice. I cycled ice maker and found water line from valve to ice maker frozen. I put unit into diagnostic and ran ice maker fill heater. Defrosted line and tested ice maker. All tests good.
Tom R.
MW OVEN COMBO WHIRLPOOL WMH31017FW0 "Found door switches behaving abnormally, order Service Kit per Service Pointer W11245251.Switches Kit - (W11244494)No signal at customer location, reschedule on part and time availability with other ticket.; ordrng 1 W11244494 (SWITCH KIT)"
Kevin M.
WASHER MAYTAG MVWC565FW0 Unit taking a long time to finish cycle. I tested unit and found water levels to be off. I had to put unit into diagnostic cycle and recalibrate water levels. Re tested unit. All tests normal now.
Tom R.
MICROWAVE KITCHENAID KOCE500ESS06 "Found Microwave acting abnormal, switches recently replaced, Turn Table not activating, MW stopping mid cycle, order MW Control Board.Control Board - (W10915648)Part out of stock, reschedule customer on part and time availability.; ordrng 1 W10915648 (cntrl-elec)"
Kevin M.
WASHER WHIRLPOOL WTW8800YC1 Unit leaking out front right corner. I put unit into diagnostic and found unit overfilling fabric softener dispenser. I dismantled dispenser housing and found syphon not attached properly causing dispenser to overflow. I corrected syphon. Tested unit. All tests good.
Kevin M.
MICROWAVE WHIRLPOOL WOC54EC0AS04 Customer getting communication error between appliance manager and user interface. Opened microwave door and saw no light. Removed console and removed 20a fuse. 20a fuse open. Removed and replaced fuse. Tested unit. All tests good.
Timothy J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01
Kenneth M.
REFIRGERATOR WHIRLPOOL GARF30FDGB00 Leak found at highs side on compressor. Patched leak and vaccummed system down and held for 10 minutes. Recharged with 4.75 OZ of R134A refrigerant and tested unit. Unit is now working properly. Customer approves functions at this time.
Randy C.
REFRIGERATOR KITCHENAID KFIV29PCMS00 Removed top cover. Found unit leaking from Water filter for housing connection to reservoir removed and replaced housing still leaking. Need to order filter reservior. housing waterline.the hose is bad; ordrng 1 W11168758 (RESERVOIR )
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found unit had made one batch of ice. Found fill line frozen over. Defrosted fill line. Tested unit. Unit is now working properly. Customer approves function st this time. Will call back if problem continues.
Randy C.
FREEZER KITCHENAID KBSD608ESS01 Found unit has frost on the freezer top section. Found whole door not sealing properly needs new door. ; ordrng 1 W10800793 (dor-fip us)
Randy C.
M/W OTR KITCHENAID KMHS120ESS7 Removed and replaced parts. Unit still not powering on unit getting 120 V do you use is not blown.; ordrng 1 W10138793 (fuse) and 1 W10533497 (covr-inlet) and 1 W11182110 (BOARD) and 1 W11197766 (SWITCHES KIT )
Jose H.
WASHER MAYTAG MVWC565FW1 Had vent clog machine still complete call
Randy C.
OVEN KITCHENAID KODE500ESS00 Removed and replaced parts. Now unit won’t power ui on. Voltage is correct per whirlpool tech,one 14 volts dc to ui. Still just clicking. Replace ui; ordrng 1 W10588749 (panl-cntrl)"
Jose H.
WASHER/DRYER WHIRLPOOL FFLG3911QW1 Installed new board complete call
Patrick C.
REFRIGERATOR BO KITCHEN AID KRFF507EWH01 "Found the unit having issues with the ice maker. The ice maker is producing ice slowly. Checked necessary tests for ice maker and all passed. Ran into problem before. Will need switch and ice maker switched together ; rqstng P&A on 1 12002646 (light switch)"
Patrick C.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Found the unit not going into defrost. Needs defrost sensor. Heater should be fine . Will also need control too ; ordrng 1 W11362145 (CONTROL ) and 1 WPW10384183 (thermistor)
Jonathan C.
OVEN WHIRLPOOL WOSA2EC0HZ00 Installed main board and touch panel tested working to spec
Jim S.
REFRIGERATOR WHIRLPOOL MRT311FFFE00 "Replaced start relay, water valve, and ice maker. Water was off upon arrival and departure. Unit tested ok; used 1 4317943 (ICEMAKER) from stock"
Patrick C.
RESIDENTIAL REFR WHIRLPOOL WRS571CIDM01 Found the unit no ice. Checked the bottom hinge wires. Neutral is pinched. Needs new cover and door; rqstng P&A on 1 LW10691266 (dor-fip) and 1 W10323148 (cover-wire)
Jim S.
REFRIGERATOR WHIRLPOOL GC5SHGXLQ00 Broken wire harness at the bottom of the door. Harness no longer available. Repaired wires and modified the kick plate so that the wires will not get cut on it
Jim S.
WASHER MAYTAG MVWC465HW2 Replaced cold water valve. Unit tested ok
Michael M.
WASHER MAYTAG MVWC565FW0 Cx states unit makes a noise and will not fill with water.Unit was not plugged in on arrival.Plugged unit into outlet and drain pump kicked on.Faulty control board W11116594Return 6/12/19 8-12 requested; ordrng 1 W11116594 (cntrl-elec)
Jim S.
REFRIGERATOR FRIGIDAIRE FGHB2868TF4 slow ice production.Replaced ice maker. All other test checked ok.
Kevin M.
DRYER MAYTAG MGDC465HW0 "Not heating. Ignitor is glowing but gas coming on is intermittent. It looks like when timer knob is moved flame fires for a second. Having in issue seeing that ignitor is on. Unit needs timer, flame sensor and coils. Ordering parts. ; ordrng 1 WP338906 (sensor) and 1 WPW10185992 (timer) and 1 WPW10328463 (coil-valve)"
Michael M.
RANGE WHIRLPOOL WFG550S0HV1
Jim S.
MICROWAVE GE JVM1752DP1WW Replaced lower switch. Unit tested ok.
Jim S.
FREEZER MAYTAG MZF34X16DW00 Replaced control board. Defrosted evaporator. Unit tested ok
Kevin M.
WASHER MAYTAG MHW4200BW1 "OEM failure. I found door glass not making a good seal caused by defective door hinge. Unit needs new hinge and door boot. Ordering parts. ; ordrng 1 W11106747 (bellow) and 1 WPW10208415 (door hinge)"
Jim S.
REFRIGERATOR U-LINE U-2075WCS-01 Replaced sensor. Defrosted unit. All test ok
Jim S.
REFRIGERATOR THERMADOR T36IB900SP/05 Installed part sent by Bosch to repair automatic door opening.
Kevin M.
WASHER MAYTAG MVWX655DW1 Basket hub is stripped out causing unit not to spin. I tried removing washplate and found it seized to gearcase shaft. Will need to break it off on return. Ordering parts. Allow 1 hour on return. ; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)
Jim S.
REFRIGERATOR FRIGIDAIRE LGHB2867PFLA Created a sleeve over the fill tube to prevent water from splashing out of the fill cup to the lower ice maker
Kevin M.
WINE COOLER WHIRLPOOL WUW35X24DS01 Unit is DOA. I verified correct voltage at wall and voltage to main control. I have no voltage at user interface. Losing voltage through main control and transformer. Ordering parts. ; ordrng 1 W10782189 (invrtr-box) and 1 WPW10784189 (cntrl-elec)
Jesus C.
REFRIGERATOR KITCHENAID KFCO22EVBL2 "Customer states that unit is not cooling. Checked unit and found high temps on both compartments. Pulled unit out and removed compartment cover. Checked for leaks and placed gages. Found the pressures to low on high and low ports. Removed freezer door, racks and evap cover"
Jesus C.
WASHER MAYTAG MVWB765FW3 Customer states that unit is giving error code. Checked unit and found long fill error code. Ran diagnostics and actuated cold water valve 001. Unit is not dispensing cold water. Unplugged unit and removed UI panel. Turned hoses off and removed them removed valve and installed new. Assembled unit and tested. Unit is working as design. F3-E2F8-E1F2-E1F0-E4
Jesus C.
RESIDENTIAL REFR WHIRLPOOL WRS588FIHZ00 Customer states that unit icemaker door not closing. Checked unit and found the front cover bent and not allowing proper closure. Removed bin and cover. Installed new cover and assembled unit. Unit is now working as design.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Unit not making ice. I found that the ice maker fill line was frozen and punctured a hole in it. Fill line frozen due to seeping water valve. Ice maker is also stopping mid cycle during test. Unit needs water valve, fill line and ice maker. Ordering parts. ; ordrng 1 67006317 (tube-water) and 1 W11043013 (valve)"
Jesus C.
WASHER MAYTAG MHW8200FW0 Customer states that unit is not allowing to pause unit to put garments inside. Checked unit and ran diagnostics no error codes found. Ran a full auto and passed. Unit is working as design.
Jesus C.
RANGE WHIRLPOOL WFG320M0BW2 Customer states that unit is no sparking. Checked unit and found the ignitor not working. Pulled unit out and removed back cover. Checked voltage to ignitor and getting 118 vac. Removed ignitor and retest unit. Unit is now working as design.
Kenneth M.
REFRIGERATOR MAYTAG MRT118FFFM01 Found unit not cooling properly. Ice bike up on evap. Ordering new evap motor fan blade; ordrng 1 WP2163777 (blade-fan)
James G.
DRYER MAYTAG MGDB835DW0 "Vent restricted, dryer operation normal"
James G.
ELECTRIC RANGE GE JMS07001AD Multiple parts required for repair are NLA which include T-stat
Kenneth M.
WASHER MAYTAG MVWC416FW1 No sh w. Pre ID parts? For FCC; ordrng 1 W10721967 (drive pulley) and 1 W10846191 (washplate) and 1 W11035747 (gearcase) and 1 W11239857 (belt)
James G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced ice maker and door switch Tested ok
Jose H.
MICROWAVE KITCHENAID KEHC379JSS4 Needs main board microwave sometimes lock the user interface ; ordrng 1 4452953 (BOARD)
James G.
REFRIGERATOR FRIGIDAIRE FPUH19D7LF1 Cleared frozen fill tube Tested ok
James G.
REFRIGERATOR KITCHENAID KRSF505ESS01 Evaporator motor not running Replaced evaporator motor Tested ok
James G.
WASHER WHIRLPOOL WFW9151YW00 Rear bearing failure
Jose H.
OVEN WHIRLPOOL WEG730H0DS0 Part was defective plus it was not the right one re order fan blower ; ordrng 1 W11107275 (fan-blwr)
Jonathan C.
DRIYER MAYTAG MEDB850YW0 Found idler pulley making noise needs pulley; ordrng 1 WPW10547292 (pulley-idr)
Jonathan C.
RANGE WHIRLPOOL WGG745S0FS02 Found solid bad ; ordrng 1 W10911971 (valve-soln)
Irvin F.
REFRIGERATOR FRIGIDAIRE FFHT1814TW0 "Cx says the unit will shut down and not cool. Had to unplug then reposed for unit to run. Said they can hear a chipping noise from the frezer. The door has to be forced shut. Attempt to put the control into test mode x3 failed to enter, even after power removal. The evap motor is clicking when running. Removed panel found no ice buildup, normal pattern. The motor turned by hand clicked. Replaced the fan assembly. Installed control. Powered unit, cycled on. All ops normal."
Irvin F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cx says the unit is freezing items in the fridge side. No ice build up in the venting. The unit is is under 20 full Ran test found FC thermistor failed. Said replace FF THERM. 7725058306Removed power from the unit replaced FF THERMISTOR. allow 24 to balance cooling.
Jonathan C.
DRYER WHIRLPOOL WED5000DW2 After further testing found switch on motor bad customer said they had a power surge; ordrng 1 279827 (motordryer)
Irvin F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "The unit is blowing warm air. Removed power, installed dryer. Vacc and charge the system. Unit is blowing cold air. Allow 24 hrs for temps to balance. ; used 1 W10143759 (DRIER (SERVICE)) from stock"
Irvin F.
WASHER MAYTAG MVWB855DW1 "Cx says the washer is not operating properly, clothes come out wet at EOSCHECKED ERROR CODES FOUND 4CODES:F0/E3- overload, F9/E2-drain error F7/E0-power loss F8/E6-water hazard. cleared codes ran test 51 checking operation. The unit is completing all functions. Only issue is the drain hose worked its way into the drain causing poor drain, and issue. Secured hose to faucet, will not drop into the hole."
Irvin F.
LAUNDRY MAYTAG MVWB855DC3 F3/E2 F8/1The unit will not fill the lines are clear. The water valve cold not opening. Replaced the valve assembly. Ran calibration passed. All ops normal.
Francisco S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Checked unit and found fc door and both handles. Will order parts for repair.
Jim S.
ICE MAKER U-LINE BI1215S-00A Open water valve solenoid.; ordrng 1 80-54356-00 (WATER VALVE)
Francisco S.
RANGE MAYTAG MGR6600FZ0 Checked unit found 2 burners not igniting properly. Delayed ignition. Removed and replaced burner heads tested ops unit now working as intended.
Jim S.
HOOD THERMADOR VCIN48GWS/1 Blower wheel is noisy. It is an external motor.; ordrng 1 11007194 (MOTOR)
Francisco S.
REFRIGERATOR WHIRLPOOL WRS325FDAM "Checked unit cx explained light problem. Found issue on wiring harness going to light module. Repaired wiring and tested ops, unit now working as intended. Advised cx to clean condenser at least once a year it is coated with lint. Unit checks ok."
Enrique R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Inspected whirlpool refrigerator . Customer concerns , freezing items in RC . Installed new thermistor . All functions checked normal at time of service . ; used 1 12002355 (THERMISTOR )"
Enrique R.
DRYER MAYTAG MEDX655DW1 "Inspected Maytag dryer . Customer concerns , long dry time . I found the dryer is heating up as designed . House exhaust is clogged . Customer needed instructions ."
David M.
LAUNDRY WHIRLPOOL WED7000DW2 Replaced therms fuse kit. Dryer is working properly; used 1 279769 (THERMAL CUTOFF) from stock
Jesus C.
WASHER MAYTAG MHW6630HC0 Customer states that unit is giving error code. Ran diagnostics and found error code. Removed top panel and unplugged unit. Checked wiring harness from control to valve for continuity and it’s good. Plugged connector back in on control and plugged unit back in. Checked for voltage on valve connector pins 1- and getting 12 vac. Checked pins 1-5 getting 118 vac. Ordering part F8-E1. Valve failure. ; ordrng 1 W11316256 (valve)
David M.
WASHER WHIRLPOOL WTW5000DW2 Calibrated the unit went through diagnostics in all settings washer worked properly
Dane K.
DRYER MAYTAG MGDX655DW2 Upon arrival the unit would not start. Found thermal fuse in motor circuit open. Removed and replaced from the fuse and tested unit. Unit functions normal now
Dane K.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 Removed and replaced defrost control board. Unit functions normal now.
Dane K.
REFRIGERATOR FRIGIDAIRE FFHT2021TW Upon arrival the unit was not cooling. Found the evaporator fan motor was getting voltage of it was not turning. Removed and replaced fan motor and tested unit. Unit functions normal now
Dane K.
DRIYER FRIGIDAIRE GLGR341AS4 Removed and replaced broken wide and tested unit. Unit functions normal now
Dane K.
REFIRGERATOR JENN-AIR JS48NXFXDW05 "Uninstalled built-in refrigerator,Removed and replaced compressor and heater with a drip pan. Re-charged unit and tested. Unit functions normal. Please get triple sealed system labor for uninstalling and reinstalling built-in and changing 2 sealed system components"
James G.
WASHER GENERAL ELECTRIC GFWR4805F0MC "Rear bearing bad, board will not power up, vent fan UI possibly bad and dispenser drawer broken; ordrng 1 WH01X21994 (seal oring), rqstng P&A on 1 WH12X10591 (fan (onr)) and 1 WH12X25837 (pcb ui assembly and s/w) and 1 WH12X26034 (pcb imc assembly and s/w) and 1 WH16X10189 (housing fan onr) and 1 WH41X10337 (hose fill subwasher) and 1 WH45X10136 (tub assembly rear) and 1 WH45X10137 (basket and trunnion) and 1 WH45X20004 (tub front) and 1 WH47X10042 (door dispenser assembly)"
Dane K.
WASHER AMANA NTW4516FW2 "Upon arrival unit would not spin. Found unit siphoning because drain line was too low, also found hot and cold water lines reversed. Found the door latch not locking. Remove and replace latch and tested unit. Unit functions normal now"
James G.
RANGE HOOD FRIGIDAIRE FHWC3060LSA Motor not running THIS IS AN ISLAND HOOD WHICH REQUIRES TWO PEOPLE TO PULL DOWN ; ordrng 1 5304482236 (switch) and 1 5304482249 (capacitor) and 1 5304482255 (blower assembly)
Cruz B.
WASHER MAYTAG MVWX655DW0 "Cx states unit does not spin water out of clothes and water is leaking from underneath of unit, found wash plate to be stripped at shaft, tilted unit back and found rust on gear case, actuator, cam, I then installed all new parts (wash plate, cam, hub nut, cap, latch, gear case) into unit. Calibrated and tested unit in diagnostic test mode it completed wash drain spin locked and unlocked, no codes, no leaks, cx ok repair."
Cruz B.
DISHWASHER WHIRLPOOL WDF520PADB7 "Found heater to be broken in half, I then installed new pre I’d parts (heater, thermostat) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain dried, no codes, no leaks."
James G.
REFRIGERATOR GENERAL ELECTRIC CYE22TSHDSS
Chase F.
FREEZER FRIGIDAIRE FFHS2611LBRA Installed new parts. All specs now testing good. Job complete.
Chase F.
WASHER WHIRLPOOL WFW8410SW01 "Diagnosed a whirlpool front load washer, received F-24 error code. And unit would not start a cycle or go into diagnostics test cycles. Water temperature sensor error. Ran through ohm readings with tech line. Shorted sensor. Will need new wiring harness, informed that part is discontinued.
Chase F.
FREEZER FRIGIDAIRE FGHS2631PF5A "Installed new water valve. All specs now testing good. Informed Cx they need to get a new water filter for ice production to work at a normal rate, job complete."
Irvin F.
REFRIGERATOR KITCHENAID KFIS29BBMS03 the line into the IM frozen. Removed block IM filled. The filltube heater shows no resistance. The interface is nonresponsive on all leds. ; ordrng 1 W10878992 (cntrl-elec) and 1 WPW10346924 (pad) and 1 WPW10554299 (heater)"
Chase F.
DRYER WHIRLPOOL NGD4655EW2 Diagnosed a whirlpool dryer. Found major lint blockage in air duct. Removed all lint. Tested unit. Unit now drying with no problems and working by design. All specs testing good. Job complete.
Francisco S.
M/W OTR JENN-AIR JMV8186AAS Found parts needed NLA. She will call in when parts arrive
Cesar H.
DISHWASHER WHIRLPOOL WDF130PAHW0 Loose electrical connection on drain pump this caused pump not to run. Fully seated connector on to pump and pump ran no other problems found
Cesar H.
WASHER WHIRLPOOL MAVT236AWW Replaced snubber and springs unit tested good
Cesar H.
WASHER WHIRLPOOL WTW4955HW1 Replaced tub all tested good
Francisco S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found error codes 4-3/2-1/7-1. Checked connections at control and wash motor wire harness is fine. Ordering parts to complete repair.; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)
Cesar H.
REFRIGERATOR MAYTAG MFI2569VEQ1 Replaced right French door all checked good
Enrique R.
DRYER WHIRLPOOL WGD8000BW0 "Inspected whirlpool dryer . Customer concerns . Burning smell , dryer not powering on . Incoming voltage to central electric 120 v . Shorted .; ordrng 1 279311 (ignitor kit & bracke) and 1 279834 (2 coil gas valve set) and 1 WPW10532427 (cntrl-elec)"
David M.
COOKTOP WHIRLPOOL WCG51US0DS00 Cleaned orfice all where dirteye. I did exchanged grades. Need one new knob part number is provided; ordrng 1 W10826855 (knob)
Andrew P.
WASHER WHIRLPOOL WFW7590FW0 Removed and replaced user interface. Tested unit and all cycles work and unit functions properly
Alejandro C.
REFRIGERATOR KITCHENAID KRFF507HWH00 Found the unit not cooling normal evaporator and condenser fan motor work normal. replace Compressor and dryer charge refrigerant unit work normal
Alejandro C.
REFRIGERATOR KITCHENAID KRSC503ESS01 Found the unit not cooling normal evaporator and condenser fan motor work normal. Replace compressor and dryer charge refrigerant unit work normal
Dane K.
REFRIGERATOR FRIGIDAIRE FFHB2750TS
Aaron B.
RESIDENTIAL REFR WHIRLPOOL WRF555SDFZ02 Checked unit ice maker bail arm was loose and off of the Icemaker section of work Connects reinstall tested operations unit made ice unit is working as designed after repair
Aaron B.
DISHWASHER KITCHENAID KDTE204GPS0 "Stalled out drain pump just hums , drained unit out replaced motor , tested ops air gap was plugged too cleared tested ok unit drains normal now"
Aaron B.
REFIRGERATOR WHIRLPOOL WRSA88FIHZ00 Found that when it was on higher speeds or of the compressor vibration the bottles in the fresh side section door would vibrate and we cause a lot of vibration noise checked adapter assembly unit is working correctly
Aaron B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Checked operations customer is using the unit correctly but not on a daily purpose and wait till the dishes fill up the unit which can cause some of the issue plus this unit does not have a vent which will contribute to it also advise customer to run the hot water get as hot as possible before the turn on the dishwasher and run affresh tablets in the dishwasher monthly to help clean and sanitize the unit unit is working as designed now operating normal
Dane K.
DRIYER GE GTD42GASJW "Upon arrival unit was not heating properly. Found gas coils out of range. Unit needs new gas valve
Dane K.
WASHER WHIRLPOOL WTW8500DCO Unit needs new main control as well as panel.; ordrng 1 W10812418 (cntrl-elec)
Chase F.
COOKTOP KITCHENAID KCGS550ESS01 Installed knob. Cx wants replaced. Ordering part; ordrng 1 W10853046 (bezel-knob)
Chase F.
FREEZER WHIRLPOOL WRX735SDBM00
Chase F.
DISHWASHER FRIGIDAIRE LFID2426TF2A "Diagnosed a Frigidaire dishwasher. Unit was stuck in sensing mode. Shut off power to unit for 60 seconds to reboot system. Replaced control board, still having the same problem, washing/clean/sanitized lights all constantly blinking and will not start a cycle. verified that there is a loss of power. Referred to Check wire nuts. And to Check door lock. checked wire nuts at junction box and connections are all secure. Ordering new latch.; ordrng 1 5304516818 (LATCH)"
Cesar H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Dent in inner liner of door causing door not to fully close switch this is causing water and ice not to dispense routed for door ; ordrng 1 W11104477 (dor-fip)
Cesar H.
WASHER AMANA NTW4750BQ1 Found failed drain pump WPW10661045; ordrng 1 WPW10661045 (drain pump)
Andrew P.
RANGE - ELECTRIC WHIRLPOOL WFW7590FW0 Ordering clock control; ordrng 1 W11295998 (CLOCK CONTROL)
Aaron B.
DRYER WHIRLPOOL MGD6630HW0 F3 E 3. Checked operations F33 means open inlet thermistor called tech line thermistor was out of range but the main board also was not sent in the correct tech line said to replace The thermistor and main board at the same time ordered parts ; ordrng 1 W10623852 (thermistor) and 1 W11350218 (MAIN BOARD )
Aaron B.
REFRIGERATOR KITCHENAID KSC24C8EYY03
William L.
DISHWASHER KITCHENAID KDTE104ESS1 "Found p4 plug burnt on control brd, retire power at ac junction box, reordered wire harness, control brd, soap dispenser & heater element for unit. WP denied new unit to cx.; ordrng 1 W10703867 (heater) and 1 W10854225 (cntrl-elec) and 1 W10861000 (detergent dispenser) and 1 W11027902 (harns-wire)"
William L.
RANGE WHIRLPOOL WFC310S0ES3 "Replaced all infinite burner switches, tested all burner on low, unit working as designed"
William L.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Found mullin flap not retracting properly, Replaced mullin door flap, checked door closing functions, tested ok"
Tyler F.
RESIDENTIAL REFR WHIRLPOOL WRT111SFDB02
William L.
DRYER AMANA NED4655EW1 "Found door sw lever broken off, Replaced door switch, tested door switch functions, tested ok"
Tyler F.
REFRIGERATOR KITCHEN AID KSSC48QVSO5
Tyler F.
DRYER WHIRLPOOL WGD7300DW2
Tyler F.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00
Tyler F.
KITCHEN JENN-AIR JDB9800CWS2 Customer stated the unit drains and makes noises like it wants to work. Found error codes fo lock and fan. In test the control is sending voltage in quick bursts to the fill valve. Ordering main trio and fill valve.; ordrng 1 W10859298 (valve-inlt) and 1 W10866121 (cntrl-elec)
Tyler F.
DRYER WHIRLPOOL WGD5620HW0 Customer stated that unit gets F3E3 error code for inlet temp sensor. Removed and replaced board tested all works good at this time.
Tyler F.
REFRIGERATOR MAYTAG MFW2055FRZ00 Customer stated that there was excessive frost in the freezer. Found customer not closing door all the way causing frost to form. Defrosted all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Customer stated the freezer is frosting and light switch is frozen. Fixed light switch and heat treated all door seals. All works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Customer stated that the center mullion is not opening all the way and hits the door when closing. Ordering mullion and pivot block not in stock.; ordrng 1 W10698203 (rail-mulln) and 1 WPW10344432 (block-piv)
Tyler F.
MICROWAVE AMANA AMV2307PFS Customer had unit exchanged bill out for service call.
Tyler F.
WASHER MAYTAG MVWC400XW4 Customer stated that the unit unlocked during the cycle.found error code for long fill no fill. Found fill valves were not open all the way. Calibrated unit and tested all works good at this time.
Tyler F.
WASHER WHIRLPOOL WTW5000DW1 Customer stated that after sears fixed her unit it makes noise. Found wash plate was not tightened down. Fixed and tested all works good at this time.
Tyler F.
COOKTOP KITCHENAID KFGU706VSS02 Customer stated that the burners will not ignite. Ordering reignitor in stock.; ordrng 1 WP8286829 (module-spk)
Tyler F.
WASHER WHIRLPOOL WTW8900BC Customer stated that the u it is leaking from the front of the unit. Could not recreate leak but see signs of leak. Removed and replaced tub ring and dispenser tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer stated that the refer compartment is not as cold. Found diffuser in freezer set to max restricting the air flow to refer. Fixed and tested all works good at this time.
Tyler F.
WASHER MAYTAG MVWC565FW1 Customer stated that the washer will not start. Found error code for lid lock. Ordering lid lock in stock.; ordrng 1 W11307244 (latch)
Timothy J.
DRYER WHIRLPOOL WED4815EW1 Installed parts .unit still noisy . Tried adjusting for 45 minutes and had no more time to spend on this call. Need to return with ducting and housing . Next call will need at least a 2 call wait since this takes so long to try and bend all these thin metal pieces in a way they don’t all rub on each other.; ordrng 1 W11117429 (chute) and 1 WP339956 (seal) and 1 WP347139 (seal) and 1 WP8577230 (housing)
Tyler F.
WASHER MAYTAG MVWC565FW Customer stated that the unit is making a noise in the agitation. Found gear-case is making noise and has error code for the shifter. Removed and replaced shifter cam kit and shifter tested all works good at this time.
Timothy J.
DISHWASHER WHIRLPOOL WDT730PAHZ Removed and replaced panel adjusted level on unit for better fit. Tested unit. Unit checks ok. No leaks noted.
Timothy J.
WASHER MAYTAG MVWB835DW0 Installed motor rotor pump support and scanner. Tested unit. Unit checks ok. No leaks noted. Ran a calibration test.
Steven W.
REFRIGERATOR KITCHENAID KBFS25EWMS1 "Ran diagnostics- ok. Right RC clunks when opening or closing. Found RC door cracked hinge area. Needs right RC doof, bushing W10853652.12978052SQ is discontinued. No repair available for this issue. Complete."
Steven W.
WASHER MAYTAG MVWB725BW0 "Replaced bearing kit, basket hub, & inlet valve. Ran diagnostics- ok. Fills, agitates, drains, rinses, & spins properly. Advised customer to wait 24 hours before using washer. Complete."
Steven W.
DRYER - GAS MAYTAG MGDX655DW2 "Dryer has knocking sound when turning. Found front bearing came loose from front panel. Reinstalled front bearing. Belt, rollers, idler are working properly. Dryer is heating, tumbling properly. Complete."
Steven W.
REFRIGERATOR KITCHENAID KBFN402ESS02
Steven W.
RANGE-GAS JENN-AIR JDS1450FS0 "Ran diagnostics. No error codes found. Found right oven light lens stuck. Removed right lens, replaced bulb. Tested broil. Found wire terminal loose at broil element. Recrimped terminal bake and broil are heating properly. Complete."
Raymond H.
FREEZER WHIRLPOOL WRB329DMBM00 Brackets didn’t come with slides. Needs slides.; ordrng 2 WPW10120018 (slide rail (frz))s
Rod H.
WASHER WHIRLPOOL WTW5000DW1 Won’t wash......stops after fill won’t advance.Confirmed Stored malf codes indicate long fill and mar spd faultsNo mechanical friction observed although there was a sticky ptsReplaced preid’d partmain controlBarely any cold water entering machine......just a trickle Learned inlet to water valve and
Raymond H.
DRYER MAYTAG MGDX700XW0 Upon arrival unit just clicking when started. Tested and found broken belt switch failed in closed position. Needs switch and repair kit.; ordrng 1 WPW10411937 (switch)
Raymond H.
REFRIGERATOR KITCHENAID KRSC503ESS00
Raymond H.
WASHER WHIRLPOOL WTW5000DW1
Raymond H.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Replaced controls, damper, and fan harness thermistors. Tested unit. Unit regulating to temps."
Raymond H.
DRYER WHIRLPOOL WED99HEDW0 "Accessed unit, removed panels and replaced outlet housing. Installed all panels and tested, unit functions as designed."
Raymond H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Found different part number for bracket. Unit leds also shorted out. ; ordrng 1 W10397980 (bracket), rqstng P&A on 2 WPW10515057 (light)s and 1 WPW10515058 (light)"
Raymond H.
REFRIGERATOR KITCHEN AID KRMF706ESS01
Raymond H.
RANGE WHIRLPOOL WFG510S0HS1 "Upon arrival cx states burners take too long to ignite. Burners have slight delay of about 3 seconds. Replaced burner heads on both front and tested, unit functions as designed. Informed cx unit should be tested with pan on cooktop"
Raymond H.
WASHER AMANA NTW4516FW1 "Upon arrival unit had basket speed fault. Unit won’t calibrate. Unit spins in manual mode, order drive motor, capacitor and control.; ordrng 1 W10890624 (motor-drve) and 1 W11124710 (cntrl-elec) and 1 W11158830 (capacitor)"
Raymond H.
DRYER WHIRLPOOL SDG515DAWW
Raymond H.
DRYER MAYTAG MGDB765FW0 "Replaced dryer repair kit, motor, pulley and wheel. Tested unit. Unit functions as designed."
Raymond H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Upon arrival RC evap frosted again. Needs fan harness, damper, and both controls.; ordrng 1 W10843055 (cntrl-elec) and 1 W11330931 (CONTROL)"
Raymond H.
WASHER WHIRLPOOL WFW75HEFW0 Installed dispenser drawer and inlet valve. Tested unit. Unit functions as designed.
Raymond H.
WASHER MAYTAG MVWB725BW0 "Upon arrival water valve leaking when not in use, needs valve.; rqstng P&A on 1 W10853723 (valve)"
Raymond H.
DRYER WHIRLPOOL WGD5000DW3 "Upon arrival cx states timer is too hard to turn. This is normal operation of a mechanical timer, instructed cx of normal use and care. Unit functions as designed."
Randy C.
OVEN AMANA AGR4230BAB3 "Found hinges not holding door properly. Removed and replaced hinge and bb h/,b,k b,- breceivers. Now working as designed. Cx approves job. Job complete"
Randy C.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Found freezing at the fridge section freezing eggs. Found bad defrost thermostat. Not responding. Removed and replaced part now ok. Cx approves job.
Randy C.
DISHWASHER MAYTAG MDB4949SHZ0 Found unit not draining found unit had Nowhere to drain unit drain pipe is connected to a garbage disposal which had been sealed off referred to garbage disposal installers unit working as designed customer had water leak on side advised that it was from door corrected issue now working as designed Customer instruct on use and care and usage of pods and usage of pods the customer approves job
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Removed and replaced the panel and still same thing. Needs new main control ; ordrng 1 W11043763 (cntrl-elec)
Randy C.
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Defrosted ice. Removed and replaced parts now working as designed. Job completed.
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Removed and replaced evap and drier. Vacuumed and recharged. Tested unit. All ops checked good ; used 1 CD8404 (), 1 FREON R134 (4.5 OZ), and 1 W10143759 (DRIER (SERVICE)) from stock"
Patrick C.
DISHWASHER MAYTAG MDB4949SHZ0 Removed and replaced control and dispenser. Tetst3d unit. All ops checked good
Patrick C.
WASHER WHIRLPOOL WTW7500GC2 Found the unit having issues with the water not coming in. Checked errors found valve errors. Verified issue. Solenoids not opening. Needs new water valve. Removed and replaced. Calibrated and tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found the unit filter door not closing. Reinstalled and secured door. Now it is closing properly.
Patrick C.
WASHER MAYTAG MVWC565SW "Found thenunit making a noise while in spin. Knocking noise. Found t harness and pressure hose not secure. Hitting the back panel while spinning. Rerouted and secured. Tested unit,all ops checked good"
Patrick C.
REFRIGERATOR WHIRLPOOL WRT518SZFM Found the freezer door sagging causing not to close. Had a plastic washer I used to raise door and remedy issue. Installed the washer. Tested unit. All ops checked good
Patrick C.
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM "Found the dispenser motor loud and intermittently working. Also front panel electronics exposed. Needs new dispenser motor and ui ; ordrng 1 WPW10317991 (motor) and 1 WPW10397958 (cntrl-elec)"
Patrick C.
REFRIGERATOR MAYTAG MFW2055FRZ Found the unit not cooling efficiently. Checked evaporator and it was over frosted no defrost ops. Checked heater and thermal fuse. Both checked good. Needs new defrost thermistor. Removed and replaced. Tested unit. All ops checked good
Patrick C.
DISHWASHER WHIRLPOOL WDF330PAHW1 Found the unit having issues with no drain ops. Checked unit out and the pump not getting power. Connector not connected properly. One of the brow wires backed out of molex. Reconnected and repair molex. Tested unit. All ops checked good
Patrick C.
DRYER WHIRLPOOL WGD7500GW0 "Found the unit not starting at all. Checked errors, stuck key error. Checked units keys all worked except for time adjust up and the start button. Needs new panel ; ordrng 1 W11124277 (overlay)"
Leon M.
WASHER MAYTAG MVWX655DW1 "After replacing drain pump still unit doesn’t start functioning and making a noise.Spoke to Dave and he said to replace water valve.Ordering water inlet valve Cx wants next appointment as soon as possible.; ordrng 1 W11168740 (valve) and 1 W11168743 (valve), used 1 W10876600 (PUMP-WATER) from stock"
Michael M.
REFRIGERATOR KITCHENAID KRFC302ESS00 Cx states unit makes loud grinding noise from damper.Ran service test 121 and damper is very noisy.Removed and replaced control WPW10594329Retested ops with cx present and Cx approves new function. All ops are normal job complete
Michael M.
DISHWASHER KITCHENAID KDTE104DSS0 Removed and replaced optical sensor WPW10705575Ran unit through rapid advance and all ops are working as designed. Heater is heating. No faults found with unit. Advised cx son to run hot water at sink before running unit. Job complete
Leon M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 After replacing led lights freezer section lights come up.After running diagnostic check unit working as designed.
Leon M.
FREEZER WHIRLPOOL WRF757SDHZ00 After replacing front toe grille unit working properly.
Kevin M.
WASHER MAYTAG MVWX655DW1 Customer stated the unit stopped mid cycle. I tested unit and found it to be non responsive unless I am in diagnostic cycle. No error codes found. I tried re calibrating control and still won’t start a cycle. Runs fine in manual diagnostics. Ordering main control. ; ordrng 1 W11116592 (cntrl-elec)
Kevin M.
REFRIGERATOR WHIRLPOOL WRS331FDDW00 Led lights not coming on. I found found shorted led module in RC. Removed and replaced led module in RC. All led lights came on besides freezer led module. Tested freezer module and found it to also be shorted. Removed and replaced FC led module. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WTW8500DW4
Kevin M.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "OEM failure. Unit not cooling in both compartments. I removed evaporator cover and verified fan operation and proper defrost. I found partial frost pattern on evaporator and evidence of sealed system leak on evaporator. Low side sealed system leak and contamination of Compressor. will need compressor and evaporator to repair unit. Removed and replaced compressor and evaporator. Vacuumed system down and charged with 4.2oz of Freon. Pressures test good, frost pattern good. ; used 1 134A (134A 4.2 OZ ), and 1 AF1200 (TUBE EXTENSION) from stock"
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer stated unit is not making ice. I tested unit and ice maker cycled and filled. I tested ice box fan and fan is spinning too slow. Ice error code for timed cycle. Unit needs new ice box fan and ice maker. Ordering parts. ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11294907 (icemaker) and 1 WPW10635022 (adapter)
Kevin M.
WASHER WHIRLPOOL WTW4855HW1 "Unit has leaked a lot of oil on the ground and on all components attached to gearcase. Unit needs gearcase, actuator, belt, cam and shield. Removed and replaced gearcase, actuator, belt, cam and shield. Tested and calibrated. All tests good."
Kevin M.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Unit not defrosting. I put unit into diagnostic and heater came on. Communication issue between defrost control and thermistor. Ordering thermistor and control. Customer will defrost unit. ; ordrng 1 W11253231 (contrl-box) and 1 WPW10383615 (thermistor)
Kevin M.
DRYER MAYTAG MGDC215EW2 "Unit starting but drum not turning. I found broken belt and failed idler pulley. Removed and replaced belt, idler and rollers with repair kit. Tested unit. All tests good. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Kevin M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer canceled at door. Please cancel call.
Kevin M.
DISHWASHER KITCHENAID KDFE104HPS0 Unit not starting. I found loose wire nuts in junction box inside dishwasher. Corrected and tested unit. All tests good.
Kenneth M.
REFRIGERATOR KITCHENAID KFIS29PBMS03
Kevin M.
REFRIGERATOR WHIRLPOOL WRX986SIHV00
Kenneth M.
WASHER MAYTAG MHW5500FW1
Kenneth M.
WASHER MAYTAG MVWX655DW0 Found unit with an oil leak. Causing unit not to wash right. Belt pulley gearcase all need replacement as well as actuator. Ordering new belt and gearcase. Will bring splutch and actuator from Pre-ID back on return visit. Agitator will not pull off. Seized on. Ordering washplate. Rescheduled customer 6-12-19; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)
Kenneth M.
WASHER WHIRLPOOL WTW7000DW4 Found unit with an overload error code. Tested unit. Found unit with to much soap usage. Instructed customer on soap usage. Informed customer the many reasons why the time would change. Unit is working properly. Instructed customer on proper loading techniques. Customer approves
Kenneth M.
DRYER MAYTAG MEDB835DW4 Upon arrival. Found all functions working normally. If problem continues. Customer will need a new touch pad.