Near Santa Maria, CA 93454
Jim
Job Details:
06/04/2020
RANGE WHIRLPOOL WEG745H0FS0
Service number 7727955909. States to Change boards and DSI.Spoke to safety also; ordrng 1 W10728507 (panl-cntrl) and 1 W10860916 (module-spk) and 1 WPW10603098 (cntrl-elec)
Near Los Angeles, CA 91042
Leon
Job Details:
06/04/2020
DISHWASHER WHIRLPOOL WDT780SAEM1
Cx states that brand new parts was molded.Called Whirlpool Tech Line Support Spoke to LeonExplained the situation S.R. # 7727972560
Near Los Angeles, CA 91606
Leon
Job Details:
06/04/2020
RANGE WHIRLPOOL WEG730H0DS0
Cx states that top 2 burners are not lighting up.After running diagnostic check find that module spark is bad.Cx is concerned about carbon monoxide from top front burners.to send other tech with CO2 miter who knows how to do diagnostic
Near Los Angeles, CA 90065
John
Job Details:
06/04/2020
DRYER MAYTAG MGDB835DW3
See office notes. Cleaned off the idler pulley bracket and lubed it. Installed a new idler pulley roller. The dryer tested good at this time.
Near Burbank, CA 91505
Leon
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05
Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Glendale, CA 91202
John
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
The temperature on the top shelf inside the refrigerator is 30°. The damper control doesn’t seem to be opening and closing. Replace the diffuser/damper control. The refrigerator tested good at this time.
Near Porterville, CA 93257
Michael
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Cx states one ice maker is not producing and other ice maker has slow ice production.Checked temps with thermal probe. Fc is set to -5° but meter reads 6°Rc is set to 36° meter reads 40°Rc ice maker harvested and filled on its own.Removed lower panel and found severe condensor coil obstruction took quick picUsed shop vac to clean coils. Set temps to -3°/36° advised cx to wait 3-4 days to see increase in ice production. If cx call back in for further service will need to order compressor and resch for AE All ops are as designed job complete
Near Exeter, CA 93221
Michael
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01
"Cx states new unit provides a foul taste to the ice dispenser.Cx states they are on a well and that the prior unit did not give foul taste.States he has replaced water filter.Ice bin is full of ice and have good pressure from water dispenserStates taste does not happen at his kitchen sink. States he can barely notice the taste from door only happens when they get ice from dispenser Tested water from tap and found no foul taste, tested water dispenser and has no taste/smell. Tested ice dispenser as well and tech cannot smell or taste anything out of ordinary. All ops are as designed with no functional failures.Documenting with techlineSR#7727972222Advised to test water supply for possible additional filtration system to install. Job complete"
Near Ridgecrest, CA 93555
Patrick
Job Details:
06/04/2020
OVEN WHIRLPOOL KSGG700ESS
Removed and replaced bezel and control. Tested unit. All ops checked good
Near Ridgecrest, CA 93555
Patrick
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01
Removed and replaced pan and bin. Tested unit. All ops chedked good
Near Bakersfield, CA 93307
Patrick
Job Details:
06/04/2020
DRYER MAYTAG MGDC215EW2
Removed and replaced switch. Tested unit. All ops checked good
Near Tulare, CA 93274
Chase
Job Details:
06/04/2020
WASHER MAYTAG MVWB765FW3
"F5e1, lid switch error code. Replaced lid lock. Calibrated then tested. All ops now testing out normal. Job complete."
Near Los Angeles, CA 91326
Danny
Job Details:
06/04/2020
REFRIGERATOR KITCHENAID KBFN502EBS02
SR# 7727785722 Unit is making clunky noise when door is opening Spoke with tech line and they advised to replaced hinges again and to add the film on hinges with screws ; ordrng 2 WPW10485980 (hinge-door)s
Near Tulare, CA 93274
Chase
Job Details:
06/04/2020
WASHER WHIRLPOOL NTW4516FW2
"Installed new valve. Calibrated then tested, all ops now testing out normal. Job complete."
Near Visalia, CA 93292
Chase
Job Details:
06/04/2020
DRYER MAYTAG MGDX655DW1
Installed new push to start button. Tested. All ops now testing out normal. Job complete.
Near Strathmore, CA 93267
Chase
Job Details:
06/04/2020
REFRIGERATOR JENN-AIR JS48SEFXDA
"Found loose connection to control board causing board to shut off. Reconnected and secured, board now coming on without any problems. Unit now cooling. All ops now testing out normal. "
Near Bakersfield, CA 93314
Chase
Job Details:
06/04/2020
WASHER WHIRLPOOL WTW7500GC2
Installed new faucet switch. Tested. Unit now testing our normal ops. Working by design. Job complete.
Near Tulare, CA 93274
Enrique
Job Details:
06/04/2020
WASHER MAYTAG MVWB765FW4
"Techline Sr #772797399 (Austin ) . Inspected Maytag washer . Customer concerns , tub overfilling , leaking . In diagnostics found f3e1=pressure system fault . Removed console , found water level hose disconnected . Connected hose , ran rapid wash cycle test . All functions tested normal at time of service , No leaks ."
Near Tulare, CA 93274
Enrique
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Installed dispenser motor . Now all functions work as designed . No leaks .
Near Riverside, CA 92505
Kevin
Job Details:
06/04/2020
DISHWASHER KITCHENAID KUDE70FXSS3
Upper rack rails separated and upper rack fell down and damaged adjusters. Unit will not run with upper rack in place. Unit needs new left and right side rails and adjusters. Removed and replaced adjusters and rails. Tested unit. All tests good.
Near Kingsburg, CA 93631
Jonathan
Job Details:
06/04/2020
REFRIGERATOR KITCHENAID KRFC604FSS02
Installed ICEMAKER cycles working to spec at this time
Near Dinuba, CA 93618
Jonathan
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Tested found ice Brigitte adjusted water level on ICEMAKER tested working to spec
Near Sanger, CA 93657
Jonathan
Job Details:
06/04/2020
WASHER MAYTAG MVWC565FW0
Installed hub kit tested working to spec
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details:
06/04/2020
REFRIGERATOR BO KITCHEN AID KFIS29BBBL
"Customer is concerned of refrigerator not producing ice or cooling. I checked the unit and I found an overheated very loud compressor, possible Sealed System problem.; schdld next appmnt for 6/5 FRI !"
Near California City, CA 93505
Patrick
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
Found the unit no coolin the fridge section evap fan isn’t running and the compressor is on. Needs new fan ; ordrng 1 WPW10464673 (motor-evap)
Near Fresno, CA 93728
Jonathan
Job Details:
06/04/2020
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM04
Found air vents frozen over and evap fan not running replaced tested unit still needs to be defrost before it will work properly told customer to defrost unit for 24 to 48 hrs with doors open with unit un plugged
Near Fresno, CA 93706
Jonathan
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL GS6SHAXLQ03
Found water valve not opening replaced tested working to spec
Near Arroyo Grande, CA 93420
George
Job Details:
06/04/2020
DRYER MAYTAG MGD8630HW0
Installed part tested check out ok complete. No dents or dings cause by tech.
Near Visalia, CA 93292
Chase
Job Details:
06/04/2020
WASHER WHIRLPOOL WFW92HEFC0
"F9e1, this is a customer obstruction issue. Same Error codes keep popping up due to cx not taking proper care of unit and using excessive amounts of soap when washing. This will be the third time doing the same repair on this unit due to cx not taking proper care of unit. Ordering parts and putting in for autho. Parts way over limit.; ordrng 1 W11201293 (CNTRL) and 1 WPW10247306 (VALVE) and 1 WPW10443885 (LATCH) and 1 WPW10448876 (SWITCH) and 1 WPW10605427 (PUMP)"
Near Oakhurst, CA 93644
Kenneth
Job Details:
06/04/2020
WASHER MAYTAG MVWX655DW2
Customer was concern about water levels. Found all functions working properly. Jnformed custimer to use bulky sheets load to maximize the amount of water that goes into unit. Customer approves function at this time.
Near Fresno, CA 93722
Irvin
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRS322FDAB05
Removed failed light in frezer. Installed replacement. Light works. Cx paid in full already.
Near Kingsburg, CA 93631
Frank
Job Details:
06/04/2020
RANGE KITCHENAID KSGG700EBS1
Customer stated once set the temperature and put food in it it reaches temperature then clicks off and temperature goes downPerformed diagnostics I checked the igniter and heat probe they passed has voltage Not holding temperature with food inside Calling tech support Spoke too RobertExplained situation - that the oven doesn’t hold temperature What’s needed - Robert says to get a thermal coupler temperature sensor and place it in oven to check temperature readings before they call it un repairable.. Engineering Department wants that done firstSR#. 7727973371Ordering thermal coupler temperature sensor From office
Near Fresno, CA 93726
Timothy
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Found the unit cover was loose and the condenser lines were causing it to vibrate. Moved lines and unit cover . Unit is operating as designed.
Near Los Angeles, CA 90049
Isidore
Job Details:
06/04/2020
DISHWASHER KITCHENAID KUDE60HXSS3
"102 vent motor WPW10469574 error , dishwasher taking too long; ordrng 1 WPW10469574 (vent asm)"
Near Stevenson Ranch, CA 91381
Raymond
Job Details:
06/04/2020
WASHER WHIRLPOOL WFW5620HW0
"Upon arrival cx states unit unresponsive. Tested and found UI dead, voltage at console. Needs console.; ordrng 1 W11319991 (cntrl-elec)"
Near West Covina, CA 91790
Andy
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05
"Freezing in fresh food compartment, replaced control box and tested unit working properly"
Near Santa Ynez, CA 93460
Andrew
Job Details:
06/04/2020
FREEZER KITCHENAID KBFS25EWMS10
Customer stated that unit was leaking from the freezer onto the floor. Verified issue with frozen over drain pan. Removed ice from bottom freezer and from drain pan underneath the drip tray in the freezer. Pulled out unit and remove P-trap cleared P-trap of debris. We install P-trap and tested unit and water drains properly job complete
Near Clovis, CA 93612
Timothy
Job Details:
06/04/2020
WASHER WHIRLPOOL MHW5500FW
Installed pressure switch. Checked for new fault codes since last visit when they were cleared. None found. Unit checks ok.
Near Clovis, CA 93619
Jonathan
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01
Found freezer frosting over needs adapter per service builten ICEMAKER dropped ice when customer was explaining what was wrong with unit tryed to explain that there is a service bulletin for this issue ; ordrng 1 W10864518 (adapter)
Near Clovis, CA 93611
Jonathan
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Called tech 7727712830 said to replace ICEMAKER thermistor could be out of range; ordrng 1 W10746960 (icemaker)
Near Ceres, CA 95307
Cruz
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Fixed for fcc- cx claims unit is making a clicking sound when compressor starts up, cx had a video of issue, found power cord vibrating against back wall causing clicking sound secured cord properly, waited 20 minutes to hear any sounds, found no clicking cooling and temps are working fine. Cx ok repair."
Near Bakersfield, CA 93313
Dane
Job Details:
06/04/2020
DISHWASHER JENN-AIR JDB9800CWP2
Rack adjuster broke so customers through away the entire top rack as well as everything connected to it. Jen air sent customer top rack but unit will need everything that is attached to the top rack. Ordering the 37 parts neededJqju4qjal2 Patricia7727553318Call Patricia at trade partners and got double labor for this call please fill out using the L2 code above; ordrng 2 8562026 (clip)s and 1 W10194862 (tine-row) and 1 W10610898 (handle) and 2 W10919676 (clip)s and 1 W11110542 (handle) and 1 W11238398 (cupshelf) and 1 W11240750 (baskt-ware) and 2 WP8539102 (positioner)s and 4 WP9741232 (screw)s and 2 WPW10082853 (pivot-tine)s and 4 WPW10195839 (dishrack adjuster)s and 4 WPW10195840 (positioner)s and 2 WPW10250160 (clip)s and 2 WPW10250162 (cover)s and 1 WPW10340542 (manifold) and 1 WPW10448645 (spray arm) and 2 WPW10546503 (adjuster)s and 2 WPW10588164 (housing)s and 2 WPW10588165 (housing)s
Near Grand Terrace, CA 92313
Rod
Job Details:
06/04/2020
WASHER WHIRLPOOL MVWX655DW1
Won’t drain won’t agitateConfirmed bad drain pum assembly. Consumer will move to location suitable for accessing components.; ordrng 1 W10876600 (drain pump)
Near Riverside, CA 92509
Rod
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WSF26C2EXW01
" Faded displays, causing intermittent compressor op and ice build up on evap due to consistent warm conditions wh3n compressor cannot run to potential.;1 W10253282 (harns-wire) and 1 W10814173 (diffuser) and 1 W11088499 (cntrl-elec) and 1 WPW10372206 (cntrl-elec)"
Near Coarsegold, CA 93614
Kenneth
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV01
Scratched liner. Scratched shelf. Ordering and replacing shelf. Unable to repair liner. Sent customer back to customer service. Rescheduled customer for tuesday 6-9-20; ordrng 1 W11188040 (Shelf)
Near Claremont, CA 91711
Andy
Job Details:
06/04/2020
WASHER WHIRLPOOL WFW9470WL00
"Leaks water , found seal was leaking and bellow had a small hoe near the fill tube , replaced bellow and seal tested unit working properly"
Near Fresno, CA 93727
Timothy
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS00
Customer states she had requested Irvin for this repair.
Near Monterey Park, CA 91754
Francisco
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04
Checked unit found obstructed drain. Cleared duckbill and cleaned it out. Unit now checks ok.Unit cannot be converted into p trap I’d have to modify it which is not an option.
Near Monterey Park, CA 91754
Francisco
Job Details:
06/04/2020
WASHER MAYTAG MHW6630HW0
Checked unit found leak coming from cx stand pipe. Informed her she would need a licensed plumber to snake out pipe. Unable to recreate noise she was referring to at this moment. Unit checks ok.SR#7727974411 JK
Near Bakersfield, CA 93314
Erick
Job Details:
06/04/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00
Echo unit and found unit with thermostat failing causing unit not to call properly and fresh fruit section. Unit will need new thermistor assembly; ordrng 1 WPW10277799 (harns-wire)
Near El Monte, CA 91732
Juan
Job Details:
06/04/2020
REFRIGERATOR MAYTAG MRT118FFFH01
"Replaced control box, checked ops, unit’s compressor and fans started working right away. Unit’s ops check fine."
Near Bakersfield, CA 93314
Erick
Job Details:
06/04/2020
REFIRGERATOR KITCHEN AID KRSC503ESS
cycled unit and found heater failing indoor causing unit not to fill with water to make ice. Water tube is frozen . Unit will need new complete door replaced; ordrng 1 LW10728959 (dor-fip)
Near El Monte, CA 91732
Juan
Job Details:
06/04/2020
WASHER MAYTAG MVWC565FW2
"F7e7 motor fault. Found a quarter stuck between agitator and spin basket. Removed coin, calibrated unit. Ran diagnostics, unit’s ops check fine. Advised customer to remove items from pockets before washing."
Near Santa Ynez, CA 93460
Andrew
Job Details:
06/04/2020
REFIRGERATOR WHIRLPOOL KSSO48FMX01
Right side door spring lever arm and bushing is missing. This is causing lights to turn off until reset. ; ordrng 1 W10847927 (extension) and 1 WP2004517 (spring) and 1 WP2005921 (screw) and 1 WP2266880 (bushing)
Near Modesto, CA 95350
Lance
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01
"Fixed-installed filter dye drier, installed access valve. Charged to manufacturing spec, and unit has began cooling. Please allow 24hrs for cooling. Any issue please reach out to us.; used 1 W10843121 (FILTER DYE DRIER ) from stock"
Near Lompoc, CA 93436
Andrew
Job Details:
06/04/2020
WASHER WHIRLPOOL WFW5620HW0
"Called techline 7727974877 Rand voltage check to HMI board red and black wire was getting zero voltage should be getting 12 V DC. Techline advised to remove all DC components and see if it powers up. Unplug unit and remove all DC components plugging it back in and still no voltage to HMI board. Techline advised to order acu directly from Plainfield Indiana. Advise customer need to order more parts will call to rescheduleI only received one of these control boards not both. ; ordrng 1 W11322903 (cntrl-elec)"
Near Modesto, CA 95354
Lance
Job Details:
06/04/2020
WASHER WHIRLPOOL WTW7300DW0
"Tech line sr#7727974127F5E2-Error not concern, lid open during wash. unit passed calibration ok. Customer concerned of unit changing wash time duration during operation. Did not do this before and concerned. Time in display is estimated only, and can vary from one cycle to the next. This can go up or down .Unit is working as designed. Please contact customer service."
Near Escalon, CA 95320
Lance
Job Details:
06/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Test#36,37, 56E0 no errors , test# 57 passed harvest ok, test #45 ok fill. Found ice maker not in home position. Put back and harvested ice maker. Ice maker passed all tests. Unit should produce ice within 36hrs. Unit now fully operational"
Near Ceres, CA 95307
Cruz
Job Details:
06/04/2020
RESIDENTIAL REFR WHIRLPOOL WRS588FIHV00
"Needs more work- found food, drinks, veggies frozen at middle shelf, top shelf, found damper to be frozen with hard ice causing restriction airflow, found ff temps to be at 40° fc temp is at 0°, freezer compartment is ok, ice maker is making ice, need to order parts for unit. ; ordrng 1 W10316760 (thermistor) and 1 W11130216 (cntrl-elec) and 1 W11130216 (cntrl-elec) and 1 W11236851 (diffuser)"
Near Hilmar, CA 95324
Cruz
Job Details:
06/04/2020
REFRIGERATOR JENN-AIR JFFCC72EFP00
"Need more work- cx claims ice maker is not producing any ice, found condensation around plate, ice bin, found no air coming from left side vents, diagnostic test 59 failed (fan test) need to order part for unit. ; ordrng 1 W11407678 (ICE BOX FAN )"
Near Bakersfield, CA 93312
Erick
Job Details:
06/04/2020
DRYER MAYTAG MGDX550XW0
Cycled unit and tested fuses fuses passed all test with no faults. Found main control not sending any power down to motor causing failure. Unit will need new control assembly. Customer declined estimate to repair at the time of service. Job complete
Near Winton, CA 95388
Cruz
Job Details:
06/04/2020
WASHER WHIRLPOOL WFW6620HC0
"File # 7727974990- SP w11436352- wqjon00al2- needs major work- tech said to replace bellow due to small particles around bellow and ACU per service pointer, replace the stator due to it being wired backwards causing unit is spin the opposite direction that is creating water to leak from venting area, cx claims unit is leaking water from unit it’s random states the cx, found water stains on venting, ordering parts per whirlpool tech line. Allow 1 hrs for repair. X2 authorization number; ordrng 1 W11314648 (bellow) and 1 W11322905 (cntrl-elec) and 1 W11354541 (STATOR)"
Near Delano, CA 93215
Michael
Job Details:
06/04/2020
REFRIGERATOR MAYTAG MRT118FFFH01
Cx state unit is leaking water from roof of rc on to the upper shelf inside rc. No ice build up inside freezer area.Found temps set to warmest setting. Cx states someone came out and replaced a thermostat and told her to leave it that way.Checked rc temp with thermal probe and is at 42°Checked freezer temp with thermal probe is @ 12°Fc temp adjustment is set to recommended. Advised wait 3 days and then call back if issue persistAdjusted temp control up to recommended. Job complete
Near Turlock, CA 95380
Cruz
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
"Needs more work- cx claims unit is leaking water from freezer compartment, found a sheet of ice on liner, found drain tube to be frozen over with hard ice, found led Freezer light not working causing led lights in ff to be flickering, found ice box fan not working in diagnostic test 36 found ice cubes to be watering and condensation around ice box cover; ordrng 1 W10695459 (module) and 1 W10846539 (evaporator fan blade)"
Near Turlock, CA 95382
Cruz
Job Details:
06/04/2020
WASHER MAYTAG MHW5500FW
"Need more work- found water leaking from bellow, bellow has a small rip causing water to leak out onto floor. Spoke with cx over the phone cx said it will be ok to order part. ; ordrng 1 WPW10237499 (bellow)"
Near McFarland, CA 93250
Michael
Job Details:
06/04/2020
WASHER MAYTAG MVWC565FW1
"Cx states soap left in clothingHas the cold water valve hooked up to a garden hose outside of the garage.No faults stored in controlRan manual hot and cold and proper pressure and temp from both. Cx states they use approx half cup of detergent per load of powder soap.Started auto service test, unit fills, agitates but is labored and hums loudlyTipped unit back and removed actuator and arm is broken. Installed new actuator W10913953Rebooted unit and ran auto service test unit now passes all cycles as designed with no issues. Job complete"
Near Turlock, CA 95382
Cruz
Job Details:
06/04/2020
DRYER MAYTAG MEDB850YW1
"Need more work- found unit not heating, checked for voltage at wall outlet and 240v, removed front panel and tested heater element and it to be bad, ordering parts for unit. ; ordrng 1 280148 (cutoff-tml) and 1 WP8544771 (element)"
Near Hughson, CA 95326
Cruz
Job Details:
06/04/2020
REFRIGERATOR KITCHENAID WRV986FDEM01
"Need more work - defrost issue- found evap cover to be frozen over with hard ice causing poor cooling and low ice production, found ice maker with error code e2 ice maker switch, look at sd pics. Ordering parts for unit.; ordrng 1 W11087438 (motor-evap) and 1 W11294907 (icemaker) and 1 WPW10389152 (support)"
Near Upland, CA 91784
Stephen
Job Details:
06/04/2020
RANGE-GAS KITCHENAID KFGC506JSS00
"Whirlpool tech sent ACU and UI control.Had F1e0. Called tech line. SR # 7727856348. Per tech line, replaced ACU and UI control.Ran diagnostics. No error codes found. Oven is working properly at this time. Complete."
Near West Covina, CA 91791
Andy
Job Details:
06/04/2020
WASHER WHIRLPOOL MAV5000AWW
Picked up parts at coast; schdld next appmnt for 6/5 FRI !
Near Bloomington, CA 92316
Stephen
Job Details:
06/04/2020
WASHER WHIRLPOOL WFW94HEXW2
"Ran diagnostics. Had f6e1, f8e1, f5e2 error codes. In quick test cycle, won’t drain. Found MCU burnt. Customer declined repair. Customer to put back washer. Complete."
Near Fowler, CA 93625
Jonathan
Job Details:
06/04/2020
LAUNDRY WHIRLPOOL WFW75HEFW0
Found f9e1 code checked pump bad replaced from truck stock tested working to spec ; used 1 WPW10605427 (DRAIN PUMP) from stock
Near Lompoc, CA 93436
Andrew
Job Details:
06/04/2020
LAUNDRY WHIRLPOOL WTW5000DW1
"Ran diagnostics and unit have over load fault, stuck key fault and door lock fault. Checked door lock and it was ok. Ran auto test and basket would spin during agitation and would not spin during spin cycle. Unit not engaging splotch when cycling to spin. Unit needs gearcase and cam assembly and actuator ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"
Near Santa Maria, CA 93455
Andrew
Job Details:
06/04/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Upper rack adjuster arms are broken and legs came off. Ordering upper rack adjuster kit.; ordrng 1 W10712395 (adjuster)
Near Clovis, CA 93619
Timothy
Job Details:
06/04/2020
COOK TOP WHIRLPOOL WCG55US6HS
"Customer states the burners have a delayed ignition. Mainly the small one. Noted if you just turn the valve to the “* ignite “ position to the burners. If you turn the knob slightly past this , when the valve releases more gas , then the burners ignite almost immediately. Called WPTS(7727976342) and had a video chat where I showed them how the unit ignited. WPTS states the unit is operating as designed. Set simmer settings."
Near Atascadero, CA 93422
Tom
Job Details:
06/04/2020
RANGE WHIRLPOOL WFG320M0BS3
"Installed Screw, Left and Right Door Trim, and Glass Door, check okay. No damage to unit or home from tech, job complete."
Near Delano, CA 93215
Michael
Job Details:
06/04/2020
UPDATE MAYTAG MVWX655DW1
"Cx states unit will not fill properly. Was unplugged on arrival.Ran manual cold and hot. Hold valve just hums. Found hot water valve hooked up but handle from valve was missing took quick pic Cx states they have been using only cold water on unit since the start.Opened hot water valve and retested now have proper flow from both valves. Ran auto service test and unit filled as designed, just clicked a lot and would not agitate. Ran manual drain pump and unit make more clicking noises but unit drained. Tipped unit back and removed splutch and shifter found oil seeping from gear case. Unit has not been used properly resulting in several component failures.Unit needs gearcase W11035751, wash plate W10902814, hub kit W10528947, actuator W10913953, belt WPW10006384, draincpump W10876600Office to resch call when parts are available; ordrng 1 W10528947 (HUB) and 1 W10876600 (DRAIN PUMP) and 1 W10902814 (WaSH PLATE) and 1 W10913953 (ACTUATOR) and 1 W11035751 (GEAR CASE
Near Bakersfield, CA 93312
Erick
Job Details:
06/04/2020
REFRIG/SIDE-BY-S WHIRLPOOL n/a
Cycled unit and found units couple are not engaging with ice container causing it not to dispense ice. Both coupler and I spin will need to be replaced due to warranty’s. Found broken Baylor arm and sensor on icemaker. Units icemaker over flexed. Unit will need new icemaker; ordrng 1 W10852956 (spring) and 1 W10873791 (icemaker) and 1 W11109888 (ice-contnr) and 1 WP2220458 (coupling)
Near Baldwin Park, CA 91706
Stephen
Job Details:
06/04/2020
WASHER MAYTAG MVWC565FW1
"Ran diagnostics. No error codes found. Ran auto test cycle. Tested normal cycle. Noisy in wash. Found worn gear case, agitator stuck on shaft.. Lid locking in wash cycle. Needs control, gear case, splutch, belt, agitator, basket hub, screw.; 1 W10528947 (HUB- BASKET) and 1 W10721967 (CAM KIT) and 1 W10752187 (SCREW) and 1 W11035751 (GEAR CASE) and 1 W11161960 (AGITATOR ) and 1 W11162438 (CONTROL ) and 1 WPW10006384 (BELT)"
Near Los Angeles, CA 90065
Leon
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ07
Cx states that unit is not working properlyAfter running diagnostic check find that door mullion was out of position.Reinstalled door mullion.Unit working properly as designed
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details:
06/04/2020
REFRIGERATOR KITCHENAID KRSC703HPS00
Customer is concerned of fresh food compartment not cooling enough. I checked the unit and there Is an ice buildup in the evaporator due to not getting into defrost. ; ordrng 1 W10902214 (thermistor) and 1 W11098695 (fan-scroll)
Near Glendale, CA 91202
Leon
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Cx states that unit is leveled.Adjust unit wheels with shims.Unit working properly as designed
Near San Dimas, CA 91773
Stephen
Job Details:
06/04/2020
REFRIGERATOR KITCHEN AID KRSF505ESS01
"Ran diagnostics. In FC barely a frost pattern, RC also not cooling properly. Needs compressor,evaporators, and 3-way valve;1 W10779331 (COMPRESSOR ) and 1 W11159142 (VALVE-3WAY) and 1 WP2188822 (EVAPORATOR) and 1 WPW10643261 (EVAPORATOR- DUAL RC)"
Near Fresno, CA 93722
Irvin
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Removed filter installed bypass. Installed plastic square. Water flow is good. All ops normal.
Near Fresno, CA 93711
Irvin
Job Details:
06/04/2020
DISHWASHER WHIRLPOOL KDTE204GPS0
"4/3- failed wash motor. In test cycle the motor did not activate. Removed power replaced sump assembly. Ran test cycle, passed. The unit is operating properly. All functions normal."
Near Rialto, CA 92376
Stephen
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
"Ran diagnostics. In heater test, heater not coming on. Found heater has continuity, no power out of control. Needs HV control.; ordrng 1 W11035836 (CONTROL)"
Near Fresno, CA 93711
Irvin
Job Details:
06/04/2020
DRYER WHIRLPOOL WED7300DW1
Death smell. Field tear down the dryer. Inspected for anything dead in the unit. From venting to motor to element no signs of dead animal in or around the dryer. All ops. Normal.
Near Rialto, CA 92376
Stephen
Job Details:
06/04/2020
DRYER - GAS WHIRLPOOL WGD8000BW0
"Found noisy, worn idler pulley, worn support rollers, blower and drum belts,door catch, door hinges worn causing door not to close.; 1 4392067 (REPAIR KIT) and 1 W10295405 (STRIKE) and 1 WP8544742 (BELT- BLOWER) and 1 WP8547157 (BELT) and 2 WP8565018 (HINGE-DOOR)s and 1 WPW10111905 (CATCH)"
Near Fresno, CA 93711
Irvin
Job Details:
06/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Removed power placed unit in test 4. Removed compressor and sealed system parts. Installed replacement components. Vac and charge system. All ops normal. Ice production in 24 hrs. ; used 1 W10913906 (COUPLER) from stock
Near Lancaster, CA 93535
Alejandro
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Found the unit not cooling, replace compressor and charge refrigerant, check compressor condenser and refrigerator fan motors running normal"
Near Upland, CA 91786
Stephen
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRS312SNHM01
Unit was unplugged upon arrival. Ran diagnostics. FC evaporator iced up per maintenance. Heater is working properly. Needs control box and thermistor.Unit needs be defrosted ( unplugged ).; ordrng 1 W10902214 (THERMISTOR ) and 1 W11188039 (CONTROL BOX)
Near Bakersfield, CA 93307
Dane
Job Details:
06/04/2020
WASHER MAYTAG MHW8200FW
Upon arrival the unit would not complete the cycles. The unit would not drain and was giving a long drain fault code. Found the drain pump motor locked up. Removed and replace drain pump and tested unit. Unit functions normal now; used 1 WPW10605427 (PUMP) from stock
Near Clovis, CA 93611
Timothy
Job Details:
06/04/2020
DISHWASHER KITCHENAID KDFE104DSS
Checked for faults and ran a service test. 7-1(heater turned off) 6-4(float switch open) . In the service test the unit filled with water but the wash motor did not start. Unit needs a new wash motor.; ordrng 1 WPW10605057 (pump and motor assy)
Near Fresno, CA 93730
Timothy
Job Details:
06/04/2020
REFRIGERATOR KITCHEN AID KBSD602ESS
Evaporator has an ice ball at the cap tube. Unit will need sealed system work. Evaporator cap tube needs to be checked for restriction and the unit vacuumed and recharged.; ordrng 1 W10913906 (coupler) and 1 WPW10143759 (dryer)
Near Bakersfield, CA 93307
Jim
Job Details:
06/04/2020
WASHER WHIRLPOOL NTW4516FW3
Replaced faulty water valve
Near Atascadero, CA 93422
Tom
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
"Found LED in FC not lighting, all other lights functional in RC. Entered diagnostics, FC Door Switch functional. Order and replace LED Module, order Control Board to have on hand for intermittent behavior, hard reboot has no change./LED Module - (W10695459)Control Board - (W11224256)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10695459 (module) and 1 W11224256 (cntrl-elec)"
Near Bakersfield, CA 93307
Jim
Job Details:
06/04/2020
WASHER MAYTAG MVWC465HW2
Replaced shift actuator. Unit tested ok
Near Atascadero, CA 93422
Tom
Job Details:
06/04/2020
REFIRGERATOR WHIRLPOOL WRX988SIBM00
"Found unit not cooling to correct temps, visual inspection of FC Evap shows ice build up around Defrost Thermostat, entered diagnostics, unit defrost circuit closed and functional. Deiced unit, replace Defrost Thermostat.; ordrng 1 W11032800 (motor-evap)"
Near Bakersfield, CA 93307
Jim
Job Details:
06/04/2020
DRYER WHIRLPOOL NED4655EW1
Replaced open thermal fuse
Near Cambria, CA 93428
Tom
Job Details:
06/04/2020
WASHER MAYTAG MVWC565FW1
"Entered diagnostics, found error code F7E1. Cleared error code, ran diagnostic tests, Lid Lock good, Water Valves good, Drain good, no rotation during Agitate and Spin. Visual inspection of under carriage shows Belt worn and off, damage to Cam, no damage to Motor or Shield. Order and replace Belt and Splutch.; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)"