We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRB01
Near Rancho Cucamonga, CA 91701
Jaime
Job Details: 12/21/2021
Customer dont want to pay per visit
We serviced a
MAYTAG DRYER
Model MGD8630HC0
Near Bakersfield, CA 93311
Andrew
Job Details: 12/21/2021
Removed and replaced dryer repair kit. Replaced pulley rollers and belt. Tested unit and unit functions no noise
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rancho Cucamonga, CA 91737
Jaime
Job Details: 12/21/2021
Found motor loose. Had motor tighten. Washer works ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Bakersfield, CA 93309
Andrew
Job Details: 12/21/2021
Removed and replaced icemaker. Cycled icemaker harvested and fill with water.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Bakersfield, CA 93306
Andrew
Job Details: 12/21/2021
Removed replaced SU and user interface. Tested unit unit went through setting cycle and started to fill and wash. Job complete
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Covina, CA 91722
Andy
Job Details: 12/21/2021
"Control not responding, found loose harness to display control reinstalled harness and tested unit working good"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Modesto, CA 95355
Timothy G
Job Details: 12/21/2021
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We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Covina, CA 91722
Andy
Job Details: 12/21/2021
"Door makes noise when open and close, found door springs rubbing reinstalled springs tested unit working"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Baldwin Park, CA 91706
Andy
Job Details: 12/21/2021
"Making noise, found rotor bolt loose removed and reinstalled it also adjusted legs and reset control tested unit working good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Covina, CA 91724
Andy
Job Details: 12/21/2021
"Not draining, found pump bad, replaced pump and tested unit working good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near San Dimas, CA 91773
Jaime
Job Details: 12/21/2021
Installed the electronic LED module. Lights worked OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF5556DF211
Near Azusa, CA 91702
Andy
Job Details: 12/21/2021
"Not making, found ice maker bad not advancing, replaced ice maker And tested unit working good"
We serviced a
KITCHENAID OVEN
Model KODE500ESS02
Near Upland, CA 91786
Jaime
Job Details: 12/21/2021
Installed the new control board. Suggested by tech support. Customer paid 150.00 on first visit. He claims that was the amount he was told to be paid for the repair.
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Fontana, CA 92337
Tyler
Job Details: 12/21/2021
Customer stated that the dryer is not turning on. Found dryer has restricted vent which caused the control module not to work since then control has dried out of moisture and is working but customer needs to clean vent before using dryer. All works good at this time.
We serviced a
AMANA DRYER
Model NGD4655EW0
Near Temple City, CA 91780
Andy
Job Details: 12/21/2021
"Unit making a noise, found felt coming off, reinstalled felt and tested unit working good"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430WS02
Near Claremont, CA 91711
Jaime
Job Details: 12/21/2021
Installed the new cooling fan motor. Oven worked ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Fontana, CA 92336
Tyler
Job Details: 12/21/2021
Customer stated that the handle is falling off door. Fixed and tested all works good at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Mendota, CA 93640
Bob S.
Job Details: 12/21/2021
Removed old unit installed new unit tested new unit operating as designed
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JW1
Near Claremont, CA 91711
Jaime
Job Details: 12/21/2021
Installed the new gas regulator. Oven now works ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 12/21/2021
Customer stated that the ice maker is not making ice as fast. Found freezer temp set to high. Cycled ice maker and filled. Set temps to correct temps tested all works good at this time.
We serviced a
JENN-AIR RANGE
Model JGCP548HL00
Near Atwater, CA 95301
Bob S.
Job Details: 12/21/2021
Removed old unit installed new unit tested new unit operating as designed he said it has a lot of problems
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near Claremont, CA 91711
Jaime
Job Details: 12/21/2021
Installed the new ice maker. New ice maker cycled properlyFRIDGE RIGHT DOORs BOTTOM RIGHT HAND SIDE PLASTIC MOLDING BROKE OFF (COSMETIC ISSUE) THE ENTIRE DOOR NEEDS TO BE REPLACED. ADVICE COSMETICS ARE NOT COVERED AFTER 30 DAYS OF PURCHASE
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Newman, CA 95360
Bob S.
Job Details: 12/21/2021
Removed old unit installed new unit tested new unit operating as designed she said it started with the ice machine
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Rancho Cucamonga, CA 91737
Jaime
Job Details: 12/21/2021
Replaced bad coils. Dryer tested ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F2VW
Near Modesto, CA 95358
Timothy G
Job Details: 12/21/2021
Installed new kit and unit has passed all test. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 12/21/2021
Customer stated that the unit is not making ice or dispensing water. Found reservoir frozen. Fixed and tested all works good at this time.
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ00
Near Bakersfield, CA 93309
James
Job Details: 12/21/2021
"Fill tube frozen, cleared frozen fill tube. Ran all service tests without failure. Tested"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Bakersfield, CA 93313
James
Job Details: 12/21/2021
"Replaced defective damper, UI and gasket.Tested ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fontana, CA 92336
Tyler
Job Details: 12/21/2021
Customer stated that the unit is not washing only sensing. Found customer is using quick wash for full loads. Ran unit through diagnostics no error codes.
We serviced a
WHIRLPOOL OVEN
Model WEG745H0FS1
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 12/21/2021
Customer stated that the unit is not working at correct temps. Calibrated oven 30 degrees now temps are right. Tested all works good at this time.
We serviced a
FRIGIDAIRE M/W OTR
Model FGMC2765PFF
Near Taft, CA 93268
James
Job Details: 12/21/2021
Calibrated oven to plus 25.Tested ok
We serviced a
GENERAL ELECTRIC DRYER
Model GTD42GASJ2WW
Near Victorville, CA 92392
Cesar
Job Details: 12/21/2021
Customer instruct on function and use unit tested good
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Bakersfield, CA 93309
James
Job Details: 12/21/2021
Replaced right front leveling wheel that was broken.Tested ok
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Exeter, CA 93221
J.E.
Job Details: 12/21/2021
Installed new parts and re-tested unit all test pass at time of service. Job completed
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASN1WW
Near Hesperia, CA 92345
Cesar
Job Details: 12/21/2021
Replaced failed parts all tested good
We serviced a
KITCHEN AID RANGE
Model KFGC506JPA00
Near Bakersfield, CA 93309
James
Job Details: 12/21/2021
Tech line suggests no corrective action at this time. Advised customer next time unit chime take note of any lites flashing.
We serviced a
GE DISHWASHER
Model PDW9280L00SS
Near Bakersfield, CA 93311
James
Job Details: 12/21/2021
Unit needs control and heating element which is NLA.
We serviced a
MAYTAG DRYER
Model MGDX655DW0
Near Apple Valley, CA 92307
Cesar
Job Details: 12/21/2021
Sock in the blower removed and all tested good
We serviced a
MAYTAG WASHER
Model MHWE201YW00
Near Visalia, CA 93277
Enrique
Job Details: 12/21/2021
"Installed dispenser to tub hose, all functions worked as designed, no leaks at time of service."
We serviced a
GENERAL ELECTRIC REFRIGERATOR/2-D
Model CVE28DP4NBW2
Near Bakersfield, CA 93306
James
Job Details: 12/21/2021
Replaced water valve and found that the water line heading into unit is not properly installed and must be redone to ensure hookup doesnt leak. Not a problem with unit. Problem is with connecting waterline hose.
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2795FQ1
Near Visalia, CA 93277
J.E.
Job Details: 12/21/2021
Cycled unit and found actuator has failed. Installed new actuator and re-tested unit auto start a timer service. Unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Tulare, CA 93274
J.E.
Job Details: 12/21/2021
Cycled unit and found frozen items in refrigerator section causing unit to fail. Checked components and found loose connection at control board causing damper to fail. Secure connection to re-tested unit all test pass the time of service. Job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Visalia, CA 93291
J.E.
Job Details: 12/21/2021
Cycled unit and found frozen items in refrigerator section. Checked components and found damper is covered in frost causing damper to stay open. But inspection also found door knob probably closing Condensation and frost issue. Removed all frost and Adjusted door Doors not completely closing and units working as designed. Job completed Not a recall different issue
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF
Near Strathmore, CA 93267
J.E.
Job Details: 12/21/2021
Cycled unit and found unit is not properly installed causing issue. Fully checked every component component is work normal. Informed customer of findings customer must have unit properly installed this will correct issue. Job completed
We serviced a
GENERAL ELECTRIC WASHER
Model GTW460ASJWW
Near Porterville, CA 93257
J.E.
Job Details: 12/21/2021
Cycled unit and found unit not filling properly. Checked components and found loose connection to water valve causing unit to fail. Secured connection and re-tested unit all test pass the time of service. Job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Turlock, CA 95380
Cruz
Job Details: 12/21/2021
"Customer states food is freezing on top shelf. Informed customer to keep food, drinks away back wall- diffuser is fine not iced over- cooling and temps are working fine at this time. Customer approved repair."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Los Angeles, CA 91304
Devon W.
Job Details: 12/21/2021
Installed new tub ring Units suspension was fine no need to replace Job complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF
Near Tulare, CA 93274
J.E.
Job Details: 12/21/2021
Installed new parts and re-tested unit passed all test the town service. Job completed
We serviced a
GENERAL ELECTRIC DRYER
Model GTD75GCSL0WS
Near Lemoore, CA 93245
Enrique
Job Details: 12/21/2021
"Installed new parts, unit heating up at time of service."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Bernardino, CA 92407
Jim
Job Details: 12/21/2021
Actuator broken. Replaced actuator and calibrated unit.; used 1 W10913953 (Actuator) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Los Angeles, CA 91307
Devon W.
Job Details: 12/21/2021
When unit went into high speed spin drain pump hose would tap on wall causing noise Corrected issue Jon complete
We serviced a
ROPER DRYER
Model RED4516FW0
Near San Bernardino, CA 92407
Jim
Job Details: 12/21/2021
I have the office call the customer and I was told to close out the ticket
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Barstow, CA 92311
Drew M.
Job Details: 12/21/2021
F7E5. Cleared codes ran cycle unit passed all tests and is operating as designed.
We serviced a
MAYTAG WASHER
Model MHW4300DW0
Near San Bernardino, CA 92407
Jim
Job Details: 12/21/2021
Leveled and locked the legs
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT530PGP6WW
Near Barstow, CA 92311
Drew M.
Job Details: 12/21/2021
Replaced latch and ran cycle. Unit passed all tests and is operating as designed.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Apple Valley, CA 92308
Drew M.
Job Details: 12/21/2021
Replaced parts and ran cycle. Unit passed all tests and is operating as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near San Bernardino, CA 92404
Jim
Job Details: 12/21/2021
Used silicone to seal the gasket to the channel in the door. Used a cleaner to remove a sticky substance on the gasket
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Hanford, CA 93230
Enrique
Job Details: 12/21/2021
"Customer concerns, dishwasher stops mid cycle, drain and display f9e1. I remove/cleaned drain hose, ran quick wash cycle. All functions worked as designed at time of service, no leaks."
We serviced a
GE REFRIGERATOR
Model GTS18GTNRBB
Near Hanford, CA 93230
Enrique
Job Details: 12/21/2021
"Customer concerns, freezer fan motor making rattling noise. Removed obstruction ( piece of ice ). All functions tested normal at time of service."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Hanford, CA 93230
Enrique
Job Details: 12/21/2021
"Customer concerns, washer making rattling noise and not agitating. Stripped hub and shifter fault.installed hub ( truck stock ) and actuator, performed calibration. All functions tested normal at time of service, no leaks.; used 1 W10528947 ( Hub) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Hanford, CA 93230
Enrique
Job Details: 12/21/2021
"Customer concerns, washer not agitating nor spinning. In diagnostics found shifter fault. Installed new actuator ( truck stock ), performed calibration. All functions worked as designed, no leaks.; used 1 W10913953 ( Actuator) from stock"
We serviced a
WHIRLPOOL DRYER
Model MGDP575GW0
Near Los Angeles, CA 91344
Joe
Job Details: 12/21/2021
Waited 45 minutes for customer to get to her house on inspection found unit needs a new burner assembly because the burner assembly is burning the thermostats. Customer wants machine replaced I told her I cant replace unit I have to repair it then she threw a fit and I left. She has denied repair .
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC
Near Hanford, CA 93230
Enrique
Job Details: 12/21/2021
"Customer concerns, washer stopping during wash cycles. In diagnostics found, locked rotor error code. Unlocked rotor, performed calibration, ran quick wash cycle. All functions worked as designed at time of service, no leaks."
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW
Near Hanford, CA 93230
Enrique
Job Details: 12/20/2021
"Dryer not heating up. Installed thermal fuse and thermal cut off ( truck stock ). All functions worked as designed.; used 1 3392519 ( Thermal fuse), and 1 W10480709 ( Thermal cut off) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near Santa Maria, CA 93455
George
Job Details: 12/20/2021
Installed part tested check out ok no dents or dings cause by tech.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Tulare, CA 93274
Enrique
Job Details: 12/20/2021
"Installed new parts, tested it. All functions worked as designed at time of service, no leaks."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Palmdale, CA 93550
Jonathan B.
Job Details: 12/20/2021
"JB Out 12/20/21. Verified DOP is 11/28/21 see quick pic. Customer states the washing machine will not fill with enough water and is not washing the clothes properly. Tested washer in normal cycle to demonstrate proper water level of this low fill washing machine. Also tested washer in bulky sheets cycle to demonstrate the higher water level given when this cycle is selected. Advise customer deep water wash option is not enabled in the normal cycle. Verified washing machine is operating as designed. Recommend the use of HE only detergents and very, very small amounts. Typically 1 teaspoon of detergent maximum.. Advise against customer manually adding more water to watch time as the computer is programmed to drain the wash tub when this is done. No parts used. No charge to customer. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFU0
Near Pasadena, CA 91106
Francisco
Job Details: 12/20/2021
"Found error code f1 e1, f5 e4, and f8 e3. Checked power found proper ground and polarity, performed power reset and secured connections to pressure switch, also blew pressure hose no obstruction found. Led on acu went solid no issues found there. Re tested operations unit now starting and performing quick diagnostics ok. Advised customer to run a few loads and call back if any issues."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Los Angeles, CA 91342
ERICK H
Job Details: 12/20/2021
Upon arrival I see signs of a water leak from the back of refrigerator. Water inlet valve is leaking. Replaced inlet water valve. Unit operating as designed. Job complete.
We serviced a
MAYTAG DRYER
Model MGDB765FC0
Near Palmdale, CA 93551
Jonathan B.
Job Details: 12/20/2021
JB Out 12/20/21. Customer states dryer has no heat and does not dry the clothes. Tested dryer in Time dry cycle verified burner operation inspected exhaust vent hood and found almost no air flow. Removed duct from dryer and verified no airflow. Customer washed blocked lint screen and retested. Unit now has proper airflow. No parts used. No charge to customer. JOB COMPLETE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Bakersfield, CA 93313
Erick
Job Details: 12/20/2021
Cycled unit and found unit not dispensing at the time of service. Tested and found blades interlocked causing failure. Freed blades in properly aligned ice bin. Re-tested unit and unit is now dispensing both types of ice customer approved. Job complete If issue persists pplease order new ice bin
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Bakersfield, CA 93312
Erick
Job Details: 12/20/2021
Cycled unit and found unit not powering on at the time of service. Access control board and found poor connection at board. Repaired and secured connection to board. Re-tested it and unit tests cycle.Ran through test cycles and unit passed all test at the time of service. Job complete
We serviced a
KITCHEN AID DISHWASHER
Model KDPM604KPS
Near Bakersfield, CA 93312
Erick
Job Details: 12/20/2021
Cycled unit and found unit with melted spray arm causing failure. Replace with new spray arm. We tested it and you passed all test. Job complete
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Bakersfield, CA 93309
Erick
Job Details: 12/20/2021
Cycled unit and found unit with noise complaint coming from underneath unit. Confirm unit had bad splutch and belt. Replaced both. Re-tested it and unit passed all test with no errors. Job complete
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near El Monte, CA 91731
Juan
Job Details: 12/20/2021
"F0e9. Unit was not leveled properly, customer had propped pieces of wood underneath, the unit would easily rock side to side. Cleared error code, calibrated machine, leveled unit properly. Found a pillow case stuck underneath the agitator, removed item. Ran diagnostics, all units operations check fine now."
We serviced a
KENMORE WASHER
Model 110.2888279
Near Bakersfield, CA 93308
Erick
Job Details: 12/20/2021
Installed new parts on unit. Re tested unit and unit is now completing agitating rotation. Unit passed all diagnostic testing at the time of service. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near El Monte, CA 91731
Juan
Job Details: 12/20/2021
"Ran diagnostics, no error codes stored. Customer was concerned on the amount of water the unit uses. Instructed customer on the different cycles, and the Deep fill option. Ran a normal cycle, unit sensed and filled to an appropriate water level. The unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Pasadena, CA 91105
Juan
Job Details: 12/20/2021
"Replaced icemaker, and icebox fan. Ran diagnostics, all units operations check fine now."
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Los Angeles, CA 91335
Felipe S
Job Details: 12/20/2021
"Upon arrival found unit with bad actuator, replace the actuator and the motor on the unit. Retest the unit and unit passes all test at this time. Job complete ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Alhambra, CA 91801
Juan
Job Details: 12/20/2021
"Unit not powering on. Proper voltage at electrical outlet, and at units electrical junction box. Accessed main control board, found user interface not connected to the control board. ( harness connection just propped against the board. Connected user interface, ran diagnostics, all units operations check fine. The unit is now working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Arroyo Grande, CA 93420
George
Job Details: 12/20/2021
Found dishwasher not washing bad sump motor customer decline estimate complete no dents or dings cause by tech.paid 125 with check.
We serviced a
WHIRLPOOL WASHER
Model MHW8200FC0
Near Burbank, CA 91505
Felipe S
Job Details: 12/20/2021
Installed new part on units. Retest the unit and unit passes all test at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Los Angeles, CA 91367
Felipe S
Job Details: 12/20/2021
Replace the new thermistor on unit. Retest the unit and unit passes all test at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Los Angeles, CA 91403
Felipe S
Job Details: 12/20/2021
Upon arrival found unit with bad connection on power cord. Reconnect power cord. Retest the unit and unit passes all test at this time. Job complete
We serviced a
GE OVEN
Model JBS60DF3BB
Near Los Banos, CA 93635
Kenneth
Job Details: 12/20/2021
Found unit with burned out element. Installed element supplied by custiner. Tested. Unit is wotking properly.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Merced, CA 95348
Kenneth
Job Details: 12/20/2021
Found unit with poor venting. Found vent from dryer to wall smashed. Unsmashed venting. Shortened up. Checked venting and checked good. Unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Muscoy, CA 92407
Jim
Job Details: 12/20/2021
Replaced board and U I. Unit tested ok
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC1
Near Los Angeles, CA 91344
Gabriel G
Job Details: 12/20/2021
"Adjusted the leveling legs, dryer is stable and is functioning as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Arcadia, CA 91006
Juan
Job Details: 12/20/2021
"Unit not powering on, customer reports the unit completed the last cycle, but it smelled like burnt, and some smoke came out of the control panel vicinity. Accessed console and main control board, checked voltage going into the main control board, on 96V present. Accessed junction box/ terminal block on the unit, noticed the terminal block and wires had melted. The unit is hard wired, the wires coming into the unit are solid, the installer failed to loop the wires around the terminal block screws, the wires were either loose, or making improper contact, leading to some type of thermal event. Homes incoming wiring is compromised, the insulation on the wires partially melted, the neutral wire on the machine side, melted, and the wire strands broke. The dishwasher needs for sure a new main wire harness, and terminal block. Unable to check the unit to see if the electronics are compromised ( main board, and console). The incoming wiring needs to be repaired/ addressed for proper connection. Called the technical department, was advised the repair is not covered given the origin of the problem is the improper installation. Customer bought the unit and paid for installation at Best Buy. Manufacturer instructs for the customer to contact the store, and to let them know they are responsible to resolve the issues with the unit, and the homes wiring.SR 7732531175"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Los Angeles, CA 91325
Gabriel G
Job Details: 12/20/2021
"Found the water lines were installed incorrectly, corrected issue and verified that customer has cold and hot water.Washer is functioning as designed"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Los Angeles, CA 91344
Gabriel G
Job Details: 12/20/2021
"Replaced actuator, ran unit in diagnostics and verified that washer is spinning and draining. Advised customer to wash a load to verify that washer is completing a normal cycle. Washer is functioning as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW
Near Santa Maria, CA 93454
George
Job Details: 12/20/2021
Customer has extended wants calling in complete .
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Glendale, CA 91206
Leon
Job Details: 12/20/2021
Customer states that unit is not working properly After running diagnostic check find that unit has a bad module light Replaced module light. Unit working properly as designed
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Santa Maria, CA 93454
George
Job Details: 12/20/2021
Found dryer with a delay dry time found dryer vent plug customer to get chiming guy to clean out vent. Complete.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS1
Near Glendale, CA 91207
Leon
Job Details: 12/20/2021
Replaced control panel Unit working properly as designed.
We serviced a
FRIGIDAIRE WASHER
Model FAFW3801LW4
Near Santa Maria, CA 93454
George
Job Details: 12/20/2021
Found washer not draining replaced drain pump retested check out ok complete
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Modesto, CA 95358
Cruz
Job Details: 12/20/2021
customer said at door they did not make any kind of appointment today- took picture of address-
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN1WW
Near Santa Maria, CA 93458
George
Job Details: 12/20/2021
Found washer with exexively soap removed retested check out ok complete
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Fresno, CA 93705
Irvin
Job Details: 12/20/2021
"Cutsomer says clothes are dirty after cycle. Checked the unit for error codes, one code target speed. The shifter failed. Replaced component. Calibration passed. Unit good to go."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near San Joaquin, CA 93660
Irvin
Job Details: 12/20/2021
"F0/E5-OFF BALANCE, only error. Water was off on arrival. Turned on valve started filling. Closed valve. Replaced inlet assembly. Calibration passed all operations normal."